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Hp elitebook 8460p Webcam not working (Windows 10 64bit)

Question: Hp elitebook 8460p Webcam not working (Windows 10 64bit)

My elitebook 8460p Webcam which is running on Windows 10 pro 64bit isn't working, I tried installing it through the BIOS but couldn't find it.Please help

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Preferred Solution: Hp elitebook 8460p Webcam not working (Windows 10 64bit)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I AM TRYING TO DO VIDEO CALLING BUT IT SHOWS THAT THERE IS NO WEBCAM.SO WHAT I SHOULD DO EITHER NEED TO DOWNLOAD ANY SOFTWARE/DRIVER OR ANYTHING ELSE .PLEASE ADVISE ME?

Answer:IN MY PC HP EliteBook 8460p MY WEBCAM IS NOT WORKING .

You can try to install the Webcam Driver from the link belowLink: http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5056901&swItemId=ob_112920_1&swEnvOid=405... All Drivers for your PChttp://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5056901&swLangOid=8&swEnvOid=4053 All these are windows 7 32bit drivers.

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I have this very old HP Elitebook 8460p that runs on Windows 7 and Intel inside core i7 vPro. The brightness keys (f9 and f10) dont work when I press fn+f9 or fn+f10. The brightness is really high and I have gone into the Windows Control Panel and the Windows Mobility Center but neither have helped change the brightness.  The fn keyworks as I can still change the sound via the desktop. Any soloution to this is greatly appreciated and hopefully they sove this issue I'm having.

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My keyboard no longer works on my 8460p. I'm able to use a usb keyboard and the onscreen keyboard but the onboard keyboard no longer works. My HP motherboard died about two weeks after I got it and HP had it for a month and I just got it back. It would not power up and now it powers up but now the keyboard does not work. I really do not want to send it back in, I want to see if I can fix it myself before sending it back in. I'm wondering if maybe they did not connect something back or something came aloose during shipping. Any thoughts? Thanks 

Answer:KeyBoard is no longer working on my HP Elitebook 8460P

Hi Corey21,

 

 

I'm not sure if you found a solution yet to your keyboard issue but I did want to direct you to the board specifically for your computer. 

 

You may find more help for your issue here. This is for HP commercial products like Elitebooks and Probooks.

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Hi all. First time posting here. I have a Elitebook 8460p that works fine apart from the power button not working.Pressing the power button does nothing at all. No blinking lights etc.I'm currently turning it on via the info button which boots into Quickweb. From there I use the Quickweb menu to boot into windows.Like I said it runs fine. I have it plugged into my TV and use it most of the day for games and the web.The battery died ages ago so I just run it on AC power with it removed. All I can think is something has broken around the button area.Has anyone had issues with the power button on these laptops before?

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Mute button working but stuck on orange.

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After i install windows 10 on my computer. I went hp support page and wanted to download drivers I see there os but there is still no windows 10. Its long time windows on puplished when it will be I know hp has puplished windows 10 drivers for some other notebooks. Yes it still works with that drivers but i cant use fingerprint because of application

Answer:Elitebook 8460p Windows 10 driver

@Efrux Try this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_150883_1&swEnvOid=419... REO

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When will the windows 10 upgrade become available for the 8460p (and 8560p)? There are no windows 10 drivers listed at all for this series and Im guessing thats why the upgrade isnt enabled. I'm thinking of forcing it and finding the drivers myself. Anybody with any experience of this?

Answer:Elitebook 8460p Windows 10 drivers.. when?

Ditto on this request.  I've been fighting a restarting issue where the screen blinks just as Windows 10 is booting up after the upgrade.   I had to do a clean install and encountered the same situation after I installed the Windows 8.1 64 hotkeys drivers (since Windows 10 drivers/software don't exist).  I had the presence of mind to create a Restore point for each item I loaded.  The J-Micron driver for SD card reader, the 3D drive protection sensor, the Intel Active Management Technology (shows up as PCI Serial port) and the fingerprint reader - all do not get recognized by Windows 10.  I have used the 8.1 drivers for SD card reader and fingerprint reader.  I can't find similar 8.1 drivers for the other two. (I don't need the 3D sensor as I've converted to SSD's, and the Intel function is for remote administration). Given that the hotkeys prove catostrophic, I'm hesitant to try any others.  (I believe the problem is with the auto brightness function that comes with the hotkeys.  Other fn keys work without this installation:  the sleep button, the up/down volume, num lk, prt sc). Windows 10 does make this old laptop sing.  It is fast.  But I'm worried something burried deep in the machine will come along and scuttle all the work I will need to put into it.

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I have a refurbished HP EliteBook 8460p running windows 10, upgraded from windows 7. it won't let me factory reset. pressing f11 when restarting does not work. I did "settings>update & security>recovery>reset this pc" and I can get that far but once I click get started, nothing opens even after waiting a while. can't chat with HP support (I don't want to call because of severe social anxiety) because it says my product serial number does not exist (when I tried every number on the bottom of my laptop). dunno if it's because it's refurbished, but yeah. no idea what to do here.

Answer:Will not let me factory reset?? (Windows 10 EliteBook 8460p)

Why not contact the refurbisher? Did it come with a warranty?

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I bought a supposidly "refurbished" EliteBook 8460p,  which I have had endless problems with. One was that it came without a new Product Key for a "Microsoft Approved refurbished computer."The retailer of the computer told me to use the original Product Key located under the battery. That worked for a while, until I started getting messages from Microsoft saying the product key was "invalid." After a while the message changed to "You are the victim of unauthorized software."The computer retailers "solution" was to send me for free a Windows 10 PRO Disk (Version 1607), which installed and easily connected to the Comcast gateway (Arris TG862), but it became clear that Windows 10 was "not working properly on this computer. (Product # SN246UP#ABA)I tried getting help from the "Microsoft Community" and got two decidely different solutions/opinions.The first was the proplems I experience could be resolved by editing the registry. I asked for instructions, followed them to the letter, but that did NOT resolve the problems, especially that the "defragment and optimize" the hard drive did not work properly.The second opinion, by someone who seemed to know the Elitebook 8460p "inside and out," was that this machine would never work properly with Windows 10 (build 1607) installed, and that I should revert back to Windows 7 PRO 64bit, using the HP supplied restore media (a flashdrive) I had, and then I would have to connect the computer to the Comcast gateway/router&n... Read more

Answer:Used "restore media" Windows 7 PRO on EliteBook 8460p. Now, ...

Hi: You can download the standalone SP1 download from the link below. The next to the last file at the bottom (after you click on the download button) is for W7 64 bit. Transfer the file to a usb flash drive and run it from there. https://www.microsoft.com/en-us/download/details.aspx?id=5842 You can find all of the drivers and available software you need from the link below. http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5056943&swLangOid=8&swEnvOid=4059 If you don't know what drivers you need for the devices shown in the device manager with little ! marks, use this guide for how to find the hardware ID. You can either post the hardware ID's you need drivers for and I will post the links to the drivers you need, or you can google the hardware ID's and find the drivers yourself on the support page. https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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Hi Dear All Experts!I am Using Windows 10 Since a few months , But I want to Use Fingerprint that is located on my hp notebook, But I cannot install drivers of validity fingerperint sensor to  it .And windows hello is also not available in this device,That's  how I shall be able to use my fingerprint for instant Log in.Please Tell me complete solution of this issue.Thanks and Regards

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I just upgraded my HP Elitebook 8460p to Windows 10 pro build 1703 on Friday night. It has a 7200 rpm 320GB hdd and 6gb of ram and is a 2.30 GHZ i5 processor. Wondering now if I should change out the hdd to a 160gb ssd drive and wondering if it will make much improvements to performance or if it is more trouble to do seeing as I would have to install the ssd and then reinstall windows 10.

Answer:Just updated my HP elitebook 8460P to Windows 10 pro build 1703

You should be able to use e.g. Macrium reflect (free) to clone your disk even though it's smaller, assuming there is sufficient space on a 160Gb for you.

There is another method too.

Note: expect greatest improvement in boot time e.g. 12-13s to login prompt.

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I have HP elitebook 8460p . recently i installed windows 10 and hp protecttools .now it asks for fingerprint when laptop reboots. but at sign in screen blinks .. it keeps blinking .. now i am unable to enter. it is stuck there . please help me what to do . i am depressed . i have a lot of work to do. please.

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Hi,
Appreciate if someone could decipher the attached memory dump files that I have extracted for my machine. There has been 4 instances of BSOD since Jan 1st 2013. The laptop is a HP Elitebook 8460p which I use for work.

Thanks in advance.
Avi

Answer:Frequent appearance of BSOD on HP Elitebook 8460p running on windows 7

Code:
BugCheck D1, {28, 2, 0, fffff8800178eb2d}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )

Code:
Usual causes: Device driver

Code:
2: kd> k
Child-SP RetAddr Call Site
fffff880`033ae628 fffff800`02c9c569 nt!KeBugCheckEx
fffff880`033ae630 fffff800`02c9b1e0 nt!KiBugCheckDispatch+0x69
fffff880`033ae770 fffff880`0178eb2d nt!KiPageFault+0x260
fffff880`033ae900 fffff880`018a71c2 NETIO!RtlCopyBufferToMdl+0x1d
fffff880`033ae960 fffff880`0186e06d tcpip! ?? ::FNODOBFM::`string'+0x1a40f
fffff880`033ae9d0 fffff880`01859e2e tcpip!TcpTcbCarefulDatagram+0x1abd
fffff880`033aeb80 fffff880`018573da tcpip!TcpTcbReceive+0x3a2
fffff880`033aec90 fffff880`0185815b tcpip!TcpMatchReceive+0x1fa
fffff880`033aede0 fffff880`01850597 tcpip!TcpPreValidatedReceive+0x36b
fffff880`033aeeb0 fffff880`0185010a tcpip!IppDeliverListToProtocol+0x97
fffff880`033aef70 fffff880`0184f6c1 tcpip!IppProcessDeliverList+0x5a
fffff880`033af010 fffff880`0184d36f tcpip!IppReceiveHeaderBatch+0x232
fffff880`033af110 fffff880`0184c942 tcpip!IpFlcReceivePackets+0x64f
fffff880`033af310 fffff880`018c975a tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`033af3f0 fffff800`02ca8c48 tcpip! ?? ::FNODOBFM::`string'+0x439a2
fffff880`033af440 fffff880`0184c462 nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`033af520 fffff880`017490eb tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`033af590 fffff880`01712ad6 ndis!ndisMIndicateNetBufferListsToOpen+0... Read more

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Question: elitebook 8460p

My laptop will not allow me to adjust the brightness when not plugged in. How can I get it to go to full brightness on battery alone? I have my personalization settings set to allow this, but it does not seem to be functioning. When I try and brighten the screen when running on battery it will sometimes brighten up for a few seconds before returning to a darker setting. I would love to have a bright screen when unplugged, as I need this laptop for daytime use. Thanks

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Question: HP Elitebook 8460p

Please tell me what drivers to install . and i have an issue with my webcam its not connected

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      I purchased a HP EliteBook 8460p from a garage sale for $45. it had no operating system on it so i installed windows 10  on it and i like the laptop..... the problem is that befor i bought it tho owner said her son erased the hdd.. so there was no recovery partition ... i was wondering how can i get the original software that came factory shipped on this pc... i can not seem to find it navigating hp's website.... is there by anychance free recovery media i can download or do i have to pay for it....    thx for your help

Answer:HP EliteBook 8460p (QR264US #ABA)

There is no download. You should have a Key Code on the bottom for Windows 7 Pro 64 bit.  You can buy the recovery disk for $27 here: http://computersurgeons.com/p-19286-win-7-pro-64-bit-recovery-kit-xw463av-for-hp-elitebook-model-num... HP no longer has Windows 7 recovery media in stock. 

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does the hp elitebook 8460 has a built in bluetooth device, if it has, how can I turn it on.. Thank you in advance..

Answer:bluetooth for elitebook 8460p

@Seeker27 Yes it can come with a Bluetooth card installed. Bluetooth module   537921-001 Your manual here. http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03253774-1.pdf You can check to see if the module is installed. HP EliteBook 8460p Notebook PC - FRU Remove/Replace Videos https://h20574.www2.hp.com/results.htm?SID=5056942&MEID=A00D7970-D0A3-416C-AB37-2C1DE12E53E3 Click on Bluetooth Module. REO

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Hi i Installed windows 10 , on my hp elitebok 8460p corei5 Second generation laptop.But when i click on shut down.A message appears (Shutting down) And then my pc screen goes black and black forever. Until My laptop's battery become Empty, And this is also occurs in Hibernating.So please solve my issue.I changed the windows also , it some time worked correct. But when I installed all my programs and drivers then after that it is not going to shut down

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Greetings! I normally put my laptop to "Sleep" instead of shutting it down.  This morning, when I turned the laptop on, I had the log in screen, but everything was frozen; the cursor wouldn't move and the keyboard was not working.  I held the power button on until the laptop was shut down.  But, when I turned it back on, the screen would not come back on.  The lights blink but nothing happens. I removed the battery and the charger, held the power button down for a minute, put the battery back on, plugged in the charger, turned the laptop on, but no screen!  I did this several times but didn't have any luck.the hard drive light keeps blinking, the fan spinning, and the wireless and Num Lk keys toggle on/off.  Even the reading light on top of the screen is working. Any help would be appreciated. Sincerely,Reed

Answer:EliteBook 8460p screen will not come on

UPDATE:  I connected an external monitor and seems that the laptop is running, but there are errors.  When the system reboots, I get the blue screen of death!  Then, I get the option to repair errors.  The system goes through several minutes of processing and comes back with a message that it cannot automatically fix errors.  The bugcheck is 116 and error code is 490. I have not connected any new devices to the laptop for the past several weeks.  I am not sure where this error came from!  I can boot in safe mode but I don't know what I can do from there. HELP please! Reed

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Hi,I am seeking help cause since a few weeks my laptop HP eliteoobk 8460p is badly lagging (4 GB RAM, HD intel graphics 3000).  I tried everything to find the reason for the lag. I made a new win 7 installation, I got the latest drivers, I cleaned the fan, no malware/spyware/virus detected (malwarebytes/Avira), I made chkdsk, all that stuff, nothing helped. I am still laging, my poweroptions are on high performance, also my graphic card settings are on high performance. The lag is there no matter if its plugged in or on battery. It even lagging sometimes, when I write a letter in word.a few weeks ago I could play any game without any lag and then suddenly it startet. The strange thing is, that I only lag in some games. Some games are running just fine without any lag or sound stuttering and some are unplayable. I dont think its overheating, since the cpu monitoring software shows no threads (I think). I am wondering, if there is any software, that can detect what causes the lag reason ? I am pretty much a total noob in these things, any help would be much appreciated !thank you in advance !

Answer:laptop lag HP elitebook 8460p

Have you looked at system resources when this lag is happening such as what programs are running in windows task manager, and what the CPU cores show for usage.Lag could be an update happening in the background or virus scan happening in backgrand etc. Usually if its any of these causes it would be more likely at the start of the use of the computer unless you happened to turn it on and it happened to have a scheduled time to run an update or scan.Also, does the Hard Disk LED show lots of activity when this is happening or none?If its lagging and the CPU is not busy, then i would suggest running memtest86 on the system to make sure that the memory is healthy. http://www.memtest86.com/

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My elitebook 8460p refuses to boot from a USB thumb drive.  I've messed with the boot order, legacy boot option etc but no luck.  Possibly I need a bios upgrade.  Existing bios is ver F.03 but that might just be a red herring.

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Greetings,I've got one problem that bothers me around for ages. So, I have a decent laptop (HP Elitebook 8460p) with good i5 CPU, 8 GB RAM and SSD, but with Intel HD 3000 graphics. I've seen this exact same model with differents GPU cards all around the market, but I've been told that I am not able to upgrade my graphic card to a better one. The question is, how do I know can this product be updated or not? PS. I have a Radeon HD5970 2GB 512bit graphic card that has been sitting in my locker for years. If the first option is not available, should I buy an external graphic dock and try to get it working?Thank you in advance,David.

Answer:HP Elitebook 8460p GPU Upgrade

Hi, David: There are no graphics 'cards' in your notebook that can be upgraded, or a place to install one. All GPU's whether or not they are the Intel GPU or the AMD/Intel switchable GPU are all chips soldered to the motherboard, and the only way to upgrade the graphics is to replace the entire motherboard with one listed in the 8460p service manual that has better graphics.

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One day i noticed that hp webcam is not working through HPSMART MEDIA ICON please help me how to fix this issue it also not showing any sing of error 

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Dear Hp team,I am the user of hp product since long time and the services are all good.Currently i owned hp elitebook 8460p.Recently from 15 days i am facing unusual problem, i am facing 2 problems. 1. The laptop does not power on using power key but if i click power key along with HP QuickWeb button it immediately power on. 2.The second problem is that as i start my laptop it shows bios either missing or corrupted (501) error.I tried all error as given in forum but nothing works. I am a developer and need an urgent solution since it somehow affects my work. Thank you 

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I have read descriptions on what driver to access for downlaoding to the computer.  The hardware ids that I have on this computer is: PCI\VEN_8086&DEV_1502&SUBSYS_161C103C&REV_04PCI\VEN_8086&DEV_1502&SUBSYS_161C103CPCI\VEN_8086&DEV_1502&CC_020000PCI\VEN_8086&DEV_1502&CC_0200 Is there any drivers available for this computer?











Solved!
View Solution.

Answer:Elitebook 8460p with no wireless driver

Hi, Are you sure that is for wireless ? Please try:    https://downloadcenter.intel.com/download/18713 Regards.

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Hey Guys, I have a HP EliteBook 8460p with a weird problem. Sometimes I can't turn on the notebook with the regular power button. But the weird thing is that I can power it up every time with the Internet shortcut button on the top right. It brings me up to my bios and when I press ENTER it boots to Windows. I disassebled the laptop completely to look for possible failures but didn't find any problems. What could it possibly be? I'm using the original HP Battery and Charger. Kind regards,Mitchel

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The battery on my HP EliteBook 8460p will not charge. However, it will run while being plugged in without a battery.  Things I've tried: 1. I've attempted to do a hard reset on it after uninstalling all of the battery related devices in the Device Manager. This did not change anything. 2. I purchased a new battery but it is not charging this battery either.3. I tried to do this BIOS update because it sounds like my exact issue but it will not let me finish the update after the restart because it says it is not connected to an external power source. I've tried this both with and without the battery while plugged in. http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03749188 Any other suggestions for things to try? Thanks! 

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I have an HP Elitebook 8460p. The machine is powerful and can even support 16 gigabytes of RAM. The downfall is that it has Intel HD 3000 graphics (which is VERY, VERY Poor) If I were to upgrade my current processors to Intel Core i5-3380M's, would I get Intel HD 4000 graphics? The socket is the same for both processors. (G2 socket specifically) System Specs: Windows 10 64 bitIntel Core i5-2520m (x4)4 gigabytes of ram (at the moment)250Gb hard drive

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I've just purchased this notebook and when I got home and turned it on it goes to system dianostics. The original owner did a secure restore on it. It wouldn't do a F11 recovery. It will not boot up. It worked fine the afternoon I picked it up(before restore). Any suggestions. Windows 7 pro.

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<h4>hello,i have an elitebook 8460pthe specs at the sites do confirm it has AMD Radeon HD 6470M  graphic card,and all i can detect is only the intel HD3000even the drives listed in the hp site mentioned the AMDnow i cant install or detect the AMD graphic card at all,even they told its a legacy version which got another installing program,downloaded it,and after installation i got nothingis there a way to know if i have the AMD card or not,by serial number or whatever way ?P.S : when i got it,it had a win 7,didnt look actually at the drivers and upgraded to win 10 so i am not sure about that,and the intel driver got installed by windows update automatically<h4>

Answer:my graphic card in elitebook 8460p

Hi: Most of the 8460p's only came with the onboard Intel graphics, not the Intel/AMD switchable graphics. If you only see the Intel HD 3000 graphics adapter listed under the display adapters device manager category, then it only has the onboard Intel graphics. If it had the Intel/AMD switchable graphics, even if the driver was not installed, you would see two graphics adapters listed there. HP has to put both sets of drivers on the support page for the models that do come with the Intel/AMD switchable graphics. Look under the Network driver section...there are drivers for multiple model wireless cards, but there is only one model wireless card installed in your PC, not 6.

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i have Hp Elitebook 8460p i5-2540m  with 2.60 ghz processor. There question is , there is no AMD graphics in this notebook but only intel hd 3000, even all the models out there have AMD graphics and i searched alot on this matter but still no solution.. Is this a hardware issue or anthing else ? some expert please help me out..

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My current Elitebook has 4 Gb ram.  Can I add an additional 4GB RAM Memory to my HP EliteBook 8460p?  And does this computer have an additional slot to upgrade from 4Gb to 8 Gb by easily adding another 4 Gb  DDR3-1333MHz 204-pin SODIMM memory card? SoulDoc84

Answer:Maximum Ram storage for Elitebook 8460p

@SoulDoc84? Two customer-accessible/upgradeable memory module slots supporting up to 16 GB of RAM. Supports the following configurations: ? 16384 (8192 × 2) ? 8192 (8192 × 1) ? 8192 (4096 × 2) ? 6144 (4096 + 2048) ? 4096 (2048 × 2) ? 4096 (4096 × 1) ? 3072 (2048 + 1024) ? 2048 (2048 × 1) Your manual here. http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03253774-1.pdf HP EliteBook 8460p Notebook PC - Remove/Replace videos http://h20464.www2.hp.com/results.htm?SID=5056942&MEID=1C5B3548-65A3-4986-A2FD-241F48AB24F5 REO

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I brought 2nd Hand [HP EliteBook 8460p] for my personal use and window 10 is running in my laptopbut its doesnot support FingerPrint id sensor , and HP protect tool driver is also not supported in window 10plz help i only want to log in my laptop usin my FingerPrint id due Privacy purposses ....Plz Help me ....

Answer:finger print id not workin on my Hp eliteBook 8460p in win.1...

Hello, Welcome to the HP Support forum. Thank you for posting! I checked and your computer does not officially support Windows 10. Your computer was created long before Windows 10 was ever released. Nobody from HP knew about the existence of Win 10 when the machine was created and since it is an old model, no drivers have been released. Based on the information here, HP hasn't officially released drivers for Windows 10. Officially HP only supports XP, Vista, Windows 7 and 8 on this computer.   If you run unsupported OS, some functions may not function at all or not function well. Therefore, if you want to use the Fingerprint login, it is highly recommended that you reimage the machine (reinstall Windows) with older version such as Win 7/8. Actually, Protect tools is old version. Latest version of the same software is called HP Client Security Manager.I am afraid HP Protect tools and HP Client security Manager are not compatible with Windows 10, not officially. Based on the information >here<, officially supported are Win 7 and Win 8.HP Client Security Manager (Protect tools) is just the "control center" of many other apps.  If my post helped you, please use the button to mark it as an accepted solution. Do not hesitate to post again if something is not clear.

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Can I upgrade the graphics card on the Elitebook 8460p? I have Intel Core i5 2520m Intel HD 3000 Graphics 

Answer:Can I upgrade the graphics card on the Elitebook 8460p?

Hi, No, the Intel HD 3000 Graphics is "soldered" to the motherboard and the motherboard has NO slot for you to install a video card. Regards.

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I reacently bought a WWAN Module and installed it in my laptop, but I always get this message when I do a hard reset or turn on my laptop: "Wireles Module Not Supported". "The System has dected that a Wireless Module installed in the system is not supported and disabled it." "WWAN Module ID (703)". "Enter - Continue Startup". " For more Information, please visit: www.hp.com/go/techcenter/startup".    

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Hi, my hp elitebook 8460p hangs a number of times and all the data is lost. What should I do to avoid this?

Answer:The elitebook 8460p hangs and all the data is lost.

Hi,Do a extensive hard drive and memory tests from system diagnostics by tapping away f2 key as soon as you power on laptop.Let it finishRegardsVisruth

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I recently bought the new speaker and am not able to pair with my laptop. While adding the device laptop even does not list it in devices. Not able to even discover it. I contacted JBL support, they say the speaker uses a2dp and  maybe my laptop does not support it. Any ideas? Thanks

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good day all,I am using a hp elitebook 8460p intel core i5 runing on a windows 7 ultimate (64 bit), intel HD graphic 3000, with a 4gb RAM and a 500gb hard disk... but i cant play graphical games on it.... was checking and realised the Dedicated Video Ram was showing 64mb which is just not right since the Total Available Graphic Memory is 1696mb,  the System video memory 0mb and the Shared System Memory is 1632mb. please help adviceon how to boost or increase this.thanks

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HP elitebook 8460p with core i7 and 6 GB RAM and
Intel 2nd Generation Core Processor Family Integrated Graphics ControllerI have installed ubuntu 16 beside windows 7 and 8.1. Then, system started to stop for seconds when I open any application and then it opens.The videos also doesn't play well, stops for seconds and run and then stop and run ... etc. I decided to remove ubuntu and use windows but the problem remained. I removed all and installed windows 10 but nothing changed. I removed 10 and installed linux mint but the same problem remained.  Finally, I installed Windows 8 and nothing changed.I checked RAM and Hard disk and they are alright and the bios is up-to-date. Can you help me, please?

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I have encountered one of the strangest things.Machine in question: HP Elitebook 8460pWas functioning ok until two days ago, built-in display goes extremely dark when plugged into power, is OK if you un-plug power and run on battery.If battery is not installed, built-in display is fine.I can boot all the way into Windows on battery, then plug power in and screen immediately goes dark. If I remove power and close lid, screen gets bright.If I boot with power in, HP splash screen is so dark you can barely see it. As splash screen is before Windows drivers load, rules out driver, leading to suspect hardware / firmware / bios.When built-in display is dark, external monitor is fine.I?ve tried multiple things:Checked Windows power settings for brightness when plugged in and on battery, both set to max brightnessTried to adjust with Fn+F10 button (also tried F9 and F11), no effect.Removed battery, held down power button, plugged power in without battery in. That seemed to fix it for about two minutes.Updated BIOSUpdated Video driverTurned off Fast bootTurned on Fast bootTurned on VirtualizationTurned off virtualizationTurned off power monitor circuitTurned on power monitor circuitI am sure I?ve tried other thingsI found that if the battery is not in, internal and external works on plugged-in power just fine. Thought it might be the battery and changed battery with known good 8460p, same issue.Swapped hard drive with another 8460p, problem stayed with the notebook. So is definitel... Read more

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WiFi worked great yesterday morning. Had upgraded to Windows 10. Still worked. Came in to use it last night and although the WiFi indicated light is on, Windows insists that I need to turn it on. Thought perhaps the problem was the upgrade. Now I am back to Windows 7 after using the HP Recovery. I performed the hard reset as instructed by HP Support. Windows Mobility Center shows radio is OFF but does not allow me to turn it on.  I have tried the F12 recommendation and the Ctrl F2 recommendation but nothing makes a difference. Network and Sharing show that the adapter is receiving signal when I go to change adapter. But not able to show any available connections. I uninstalled the driver and reinstalled the driver but that doesn;t change things.  I eat, sleep, and breathe computers and can usually fix most any problem but this has me over the barrel.  I have been repairing and building computers for more than 30 years. With my luck, this is just one of those Senior moments.

Answer:Just bought this HP EliteBook 8460p and wifi will not connec...

Since my earlier post, I have downloaded the diagnostic software and also the drivers direct from HP support. Installed the new drivers and result is the same. Installed the harware diagnotics and ran them.  Reult is: WIFI Adapter: PASSED. There were no indications whatsoever of hardware issues at the end of diagnostics test.

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hi, i have a buyed a elitebook 8460p , but i have a question : when the notebook It is in use (see video, load web page etc with CPU on 80%/100%  of usage) , and at  some time use   battery charging, the connection with the power supply is interrupted. after doing so see a Systems Engineer, he told me that the power supply does not stand up and go into protection. in essence then the power supply is unable to charge the battery and at the same time to use your notebook to 100% of resource. Systems Engineer told me that on some of this series notebook does this happen. Now I would like to know if this is true or is it a problem that I only on my notebook. the power  supplied that I have is a 6 cell 65 w, and is original Hp. (hp part number: 608425-002) the CPU are a i5-2520 with 4GB ram , HD 500 GB. Thanks

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So I bought a Sierra WWAN Module MC8355 (un2430) and popped it into my 8460p. I was assured by the seller it is the correct one for my PC. Upon startup, I get the dreaded Wireless Card Not Supported - Device Disabled etc.. message. The card I have is apparently correct - so why is the PC rejecting it? Needless to say, no device shows in the device manager, but I was able to download the driver for this card from the HP 8460p downloads page. See attached pics of device being rejected. Can anyone tell me why? What gives?

Answer:HP Elitebook 8460p does not recognise un2430 WWAN card

Hi, It clearly says Wireless Card Not Supported because it ONLY supports the following options: Supports the following WWAN modules:? Qualcomm Gobi 3000 HSPA/ CDMA with GPS? Ericsson 5521 HSPA+? HP lt2510 EV-DO/LTE Mobile Broadband ModuleRegards.

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Hello,I have been trying to set my internal modem, but it isn't picking up the simcard. I have the hp connection manager and a mobile broadband module. How do I go about it?

Answer:HP Elitebook 8460p Internal Modem (simslot) setup

Hi, Given your machine has a WWAN card. Please check with your communications provider (Phone company) and ask them do they support that WWAN. My loan note comes from the US with builtin WWAN and SIM but won't work in my living country. Regards.

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I have a brand new JBL Flip 3 buetooth speaker that runs fine with any smartphone i have tested.But don't run with my EliteBook 8460p. I pair them successfully and see the proper icon in  Control Panel -> bluetooth devices.When rigth click the icon -> Control -> Connect,   nothing occurs for more then 30 sec then an error displays"error during connection ... Retry"  

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HiSimple question which I hope someone will be able to answer, please.If I remove the battery (Coin Cell) in order to delete the contents of the CMOS memory, what initial Date and Time does the Notebook PC default to, please?Please note that due to issues with the machine, I cannot boot an operating system or access the BIOS (so 'try it and find out' is not an option, hence why I am asking).Thank youChris

Answer:Elitebook 8460P - If CMOS is cleared by removal of battery, ...

That is a different kind of question.    "Please note that due to issues with the machine"How about providing some details?  It does not matter which date and time if defaults to, but it is likely to some time\date in 2010-11

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Hi!I have HP EliteBook 8460p (Core i5/500GB/4GB RAM/Intel 3000) and I was wondering if I can upgrade it's graphic card and Video Card?I would also like to know that can I upgrade my CPU to i7?Thanks.

Answer:Graphic and Video Card Upgrade for EliteBook 8460p!?

The CPU can be upgraded.See the following image. Upgrading the graphics solution  depends on whether you have the base model with UMA graphics or one with discrete graphics. If you have the base model (UMA) with the Intel graphics only, then the answer is no.  Check in the Device Manager to see which graphics solution is available, unless you already happen to know. 

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I have intel (R) HD graphics 3000 on my elitebook, i want to upgrade the cpu to the i7 2860M, and the graphics, but from what I'm seeing...the graphics isn't upgradable...is this true?

Answer:Graphic and Video Card Upgrade for EliteBook 8460p!?

Not without changing trhe motherboard. There is an alternate available with AMD Radeon 6470M video. Your board will take the i7-2860M CPU. Post back with any more questions.  Your Service Manual If this is "the Answer" please click "Accept as Solution" to help others find it. 

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The cursor and touchpad are unresponsive.I have tried the fn and f8 keys and of the suggestions offered,but no success

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HY Everyone! I have a problems some driver on my Elitebook and the biometric login with fingeprint not working Please help me!!! PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30 (System tool) USB\VID_03F0&PID_3A1D&REV_0000 (HP hs2340 HSPA+ MobileBroadband) ACPI\VEN_HPQ&DEV_0004 (Unknow device) Thanks! 

Answer:Elitebook 8460p GPS, mobile broadband and unknow device driv...

Hello You can run Software Download Manager to get the Drivers Updated please check the below link http://www8.hp.com/us/en/ads/clientmanagement/drivers-bios.html?jumpid=va_r11260_go_clientmanagement... Regards, NAV.




Thanks & Regards,Naveed

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Hi,I just got myself a second hand Elitebook 8460p to wich I would like to upgrade the RAM. The only problem is that the release latch for the bottom cover is stuck. It doesn't want to go far enough to release the cover.Does someone have a solution to my problem?Is there an alternative way to open the bottom cover?Thank you, any help will be greately appreciated 

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Hi
I am unable to get the 5 speakers to work on the above system. When plugging green line in cable directly into laptop, I get 2 channels. When plugging into docking station (only has line in and line out), sound defaults directly to laptop and bypasses speakers. Can anyone advise how to get all 5 speakers working on the laptop, and when docked on the docking station?
p.s. this is driving me totally insane (have been battling for several days with this - about to dive off my desk head first into the ground)
Thanks :)

Answer:Logitech X530 Speakers & Elitebook 8460p & Vista Enterprise 32-bit

"When plugging green line in cable directly into laptop, I get 2 channels."
Sorry to disappoint you but that sounds right to me. The user manual for your speaker system says this:
?2-channel sound card: Connect the green plug from the audio input cable to the ?line out? jack on your sound card. Do not use the black or orange plugs. With a 2-channel sound card you will not hear sound from the rear speakers.
Because your HP laptop only has a single stereo line-out socket, you can't connect the black and orange plugs, so I can't see how you're going to get surround sound (or sound from all the speakers).

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So my fingerprint reader isnt working. Tried hp simple pass but fingerprint option doesnt show up. Windows hello doesnt show up either. Tried updating the driver still nothing. Have tried a few different things from other forum posts to no avail. Any help will be greatly appreciated.

Answer:fingerprint reader on hp 8460p with windows 10 not working

1. Try steps from: http://support.hp.com/us-en/document/c037182402. Since this is a 8460P unit, install HP Client Security or HP Protect Tools software instead of SimplePass.

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i recently purchased this laptop and it already had windows 10 on it.  First off the bluetooth worked fine connecting my headphones to the computer. now im trying to connect a microsoft designer bluetooth mouse and keyboard but my computer doesnt see them both in and out of pairing mode. i tested the mouse and keyboard on another device to make sure it wasnt a defective product.Ive tried updating the bluetooth drivers but it says they already have the latest updateive tried restarting the computer, turning bluetooth off and back on.basically the only thing i havent tried is deleting the bluetooth drivers and reinstalling because i havent been able to find the driver download i need. so i need help fixing the bluetooth and or a link to the bluetooth drivers that i need i know my laptop has the original manufacture bluetooth but i cant find drivers for it for windows 10. in the device manager under bluetooth i have,altec BT sport - my bluetooth headphonesgeneric bluetooth adaptermicrosoft bluetooth enumerator

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Hello guys

Its my second time here to get help, i hope i may find the solution.

I am using windows 64 bit ultimate on HP Elitebook 6930

basic configuration are

core 2 duo 2.4 ghz

ram 2 gb

hd 160
The problem is that. its very slow in opening different programs or loading windows

Is there any solution.

I am running AVG Internet Security 2015

The system is slow after updates
 

Answer:HP Elitebook 6930 core 2 duo slow on windows 7 64bit

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 2027 Mb
Graphics Card: ATI Mobility Radeon HD 3400 Series, 128 Mb
Hard Drives: C: Total - 52274 MB, Free - 25088 MB; D: Total - 49999 MB, Free - 41654 MB; E: Total - 49999 MB, Free - 24079 MB; Z: Total - 166 MB, Free - 109 MB;
Motherboard: Hewlett-Packard, 30DC
Antivirus: AVG Internet Security 2015, Updated and Enabled
 

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I have a 3 month old Inspiron 1525 that I upgraded to Vista 64 bit. I reinstalled the integrated webcam driver and application software (both 64 bit compatible according to the download pages). However, when I start the application, select any of the various features to run (video recording, photo capture) it says "The camera is not available. Please make sure it is not used by another application."  I have uninstalled and reinstalled the driver and software, try various compatibility modes. Disabled Live Messenger. Varified that the WIA (Windows Image Acquisition) was set to automatic and started. All with no luck. Windows device manager recognizes the hardware and says it's working properly. The blue light flashes when rebooting. Microphone works fine. I know it's NOT a hardware issue as the camera worked just fine hours before the upgrade (it was a clean install of 64 bit Vista). All I can think is that there must be a couple settings that I"m missing in the OS. Any suggestions?
Update: I also tried re-installing the BIOS A16 update as suggested on another forum. No luck.

Answer:Inspiron 1525 Integrated WebCam not working in Vista 64bit (new install)

The camera in your Computer is Creative Make. so try to update this driver
http://support.creative.com/downloads/download.aspx?nDownloadId=10284 this might work.
 
Please keep me posted about outcome...

Anjan...

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Hey guys

just got my mate to upgrade me to win 7 64bit.
Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?

"webcam driver open fail. Please restart camera or computer"

Cheers

Answer:Portege M800: webcam does not work Win 7 64bit - webcam driver open fail

Hi

Seems you have used wrong or not compatible webcam driver/software?
You should use an Win 7 64bit Chicony webcam software.

> Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?
The Portege M800 Win 7 drivers are available on the Toshiba European driver page.
You will find also the Win 7 64bit Webcam driver 1.7.260.0526

Please remove firstly the old driver, then reboot the unit? clean the OS using CCLeaner? reboot the unit again and then install the Chicony webcam software.

Greets

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this wass also a reply to another thread posted by romeshomey, link bellow:
en.community.dell.com/.../19989564
---------My laptop model is Inspiron 17R 5720 and Im having the exact same problem after the Microsoft Cumulative Update for Windows 10 Version 1607: August 31, 2016 - KB3176938, done Sep 4th. I was also already running Win10 and it didnt mess with Webcam Central - till yesterday when I gave the reboot necessary to install the update files.Pan/Zoom/Position Arrows show as available to be used but if you try to use then, nothing happens and back to full zoom. Only thing it allows me to do is to change to Face Tracking.I called Dell Suport Center and for about 2 hours I ran diagnostics and tried possible solutions with the tech assistant but he wasnt very helpfull at all. All diagnostics came back with positive/OK/passed results and they offered me a paid support to fix the problem. Not exactly a good solution, is it?It was clear though MS updates messed up with the webcam driver - I checked myself at Devices/Imaging there was an update for the driver done exactly when MS updates were done. Unfortunatelly, the rollback option wasnt available. For that matter, I decided to uninstall the whole Windows KB3176938 and CAPICOM (what ever that is) updates done using Control Panel/Updates but no-go. Next step was to google for that problem which leaded me to other Dell Forum threads pointing to reinstall Webcam Central which also didnt work at all then I bumped into your threa... Read more

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I've owned this laptop for quite a while and had been using Webcam Central to control the Integrated Webcam on my Alienware M17x R4.   I never had any issues using Windows 7, 8, 8.1, or even Windows 10 until my system updated on 8/20/2016 with a scheduled Windows 10 update.
After the windows 10 update my system restarted and the next time I went to use my webcam I noticed that I couldn't control the pan / zoom / or tilt or alter any of the settings in webcam central.  If I attempt to change anything it automatically changes back instantly.  For example of I move the slider to zoom, or attempt to change the pan, it auto goes back to where it was and will not allow me to change the settings.
I also notice that my mouse pointer flickers over the webcam central GUI, meaning, there seems to be some issue with the GUI after the windows 10 update, I assume is also whats causing the settings not to be changed.
I have tried uninstalling both the drivers and software and reinstalling to no avail, same problem is present after reinstallation of both drivers and the webcam central software.
Wondering if anyone else has run into this and whether there was some type of resolution.
I was able to get the pan / zoom / tilt working with 3rd party webcam software, however I would prefer to go back to using webcam central.

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HiAfter a mainboard replacing the left two ports of the notebook are not working. AMT is activated, DMI`s correct, BIOS is the newest, UEFI set to default, activated USB ports in BIOS. What I`m wondering, the charging funktion of this ports are working, but I cannot start from my diagnosis USB stick nor the windows 7 recognizes this device.(tested with different USBdev.)what could I have forgotten?THX for help.











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Answer:HP 8460P two left USB ports are not working.

it looks as if, thats were the problem. In the next days I can check this.Thanks a lot for all the hints.JP

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Hello, recently I purchased a 1,5 year old HP Elitebook 840 G1. So far I'm quite happy with it. It was only after a while that I discovered that a webcam is missing. At the top of the screen you can see the spot where the webcam is supposed to be, but in my case it is replaced by a plastic lid. As I really like to have a webcam I'm thinking about reselling it or how I can fit it with a webcam. So I want to ask if that is possible?Can I simply buy a replacement webcam (and maybe cable) for that laptop and fit it inside? Or are there also differences in Firmware or maybe BIOS even between models with and without webcam?I already have changed the display and webcam cable in another laptop, so I think I should manage to do that. However I wonder if simply putting the hardware inside will make the webcam work. For instance now I can turn most devices off in the BIOS, but a webcam option is missing of course.I'm also wondering if the pin-connector for the webcam and the corresponding cable is already inside of my laptop or if I also have to change the displaycable to make things work. The product code of my laptop is: D1F44AV Here is what I found:-webcam: http://www.ebay.de/itm/HP-ELITEBOOK-840-G1-WEBCAM-MODULE/201481194890?_trksid=p2047675.c100037.m2107...-Replacement cable: http://www.ebay.com/itm/HP-EliteBook-840-Genuine-LED-LCD-Video-WebCam-Cable-737657-001-6017B0428601-... Hopefully somebody can shed some light into this.

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I have a new HP EliteBook Folio G1 (M5 6Y54)One of the reasons I decided to buy this model is that in several publications is stated that it supports windows Hello face-recognition. Please see the links below:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04851660.pdfhttp://www8.hp.com/ch/de/products/laptops/product-detail.html?oid=9764622#!tab=features (german)It says "forget about passsords... use windows hello face-recoginition..."I upgraded to Windows 10 Pro. Unfortunately this does not work.Could you please let me know how I can fix this? Thanks

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I recently bought an Elitebook G2 which came with Windows 8 installed. I upgraded to Windows 10 and now most of my function key shortcuts have stopped working (the only ones that work are fn+F8/F9 for volume control). I've tried searching around but there doesn't seem to be a dedicated hotkey driver to update.  Any guidance here would be great.











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Answer:Elitebook 840 Function Key Stopped working (Windows 10)

Hi,        Please use the link provided below to ge the hotkey driver.       link: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_165019_1&swEnvOid=4192 RegardsSATISHP4Click " Thumb's up " icon if the question is answered/resolved.

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Hello,
I bought a HP Elite 8460p notebook, and it comes with Intel HD Graphics 3000 and a dedicated AMD Radeon HD 6470M.
It came preinstalled with Windows 7. And I quickly removed it and installed Windows 8.1 pro from scratch, I formed that hard drive, but not the recovery drive.
After I installed with 8.1 I noticed that the dedicated graphics card was not installed and the drivers aren't there. I tried Snappy Driver Installer, I tried the driver from HP for it. I've even tried suggested route from hp's forum, AMD Radeon HD 6470m Driver for Windows 8.1 Pro 64-bit -"Hp ... - HP Support Forum - 3073197

But I am unable to find those two drivers with those versions anywhere listed on the HP forum where some users state that that technique/solution does work.
I'm not sure what todo, I really don't want to go to Windows 7. As I have purchased Windows 8.1 Professional.
I've ran speccy, and it does not show a second graphics card. I see no options anywhere on this computer for switchable graphics, and I do not see anything in device manager installed or missing.

Can someone please help me out?

Answer:HP 8460p Intel HD Graphics 3000, Radeon 6470M not working.

The link is to the HP Support page with Win8.1 drivers for your PC. I would install the Chipset drivers (because they probably include the Intel video drivers, as well) and the AMD video drivers: Drivers & Software for HP EliteBook 8460p Notebook PC - HP Support Center.

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I have a EliteBook 8540p it doesnt have a webcam installed, Im technical skilled so i can open the bezel LCD and install the board, but I need to know if would workor if there is a physical difference between the 8540p with cam and the 8540p without it (besides the cam)

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brightness button not working windows 8.1 HP Elitebook 8470w (Fn+F9 or Fn+F10) I've already updated my drivers and hp hptkey support, but still doesn't work.Any advice? Thanks

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Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe)   and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.

Answer:EliteBook Folio 1040 G1 - Mouse Pad not working in Windows 7...

Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue.  Do not install any other software suggested by SDM unless you know you use that particular tool

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My laptop has stopped running windows, i tried windows 8, 10. It just stucks on booting the windows. But linux is booting fine. What can be the problem? What can i do? 

Answer:My Elitebook 8560p is not loading windows but working fine o...

Test the hard drive in the diagnostics. F2 as you power up. 

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Hi, I am looking for help. I have a HP Elitebook 8440p that I recently upgraded to windows 10.  I also did a bios update from F50 to F60. All hardware drivers are found and installed. There are no errors in the hardware management window and everything is peachy. Today however, I discovered that my wifi isn't working. The wifi button seems to work, the little light goes from orange to blue and then my blue-tooth is working fine (I connected with my phone in a jiffy).  If I go to my network center and click the adapters, the wifi tile has a red cross and is not connected. When I click to connect, it sends me to the windows 10 network GUI with the wifi button. I tried to turn it on but it will not. It stubbornly refuses to turn on. The adapter in question is a Intel® Centrino® Ultimate-N 6300 AGN, I uninstalled it, en grabbed the latest driver from the Intel support site. But nothing changed. I tried to bridge the network adapter, and I tried to let windows10 do a troubleshooting run, and windows keeps insisting I should "turn on the wifi button" on the laptop, but it's already turned on, and blue, and the blue-tooth works. Since the laptop says all drivers are fine, and the wifi led on the keyboard works as advertised, I am kinda stumped why it refuses to work. Do I need some kind of driver for the wifi button? Any advice is welcome, thanks for your time. Transjuicer.  

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Hi, Every Body.  Can I Get Sierra Wireless Driver Package for HP un2430 Mobile Broadband Module driver & Hp  protect tool & Security manager  for " Microsoft Window 10 64Bit " I need help!!!!!













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Answer:EliteBook 8570p Network Driver For Microsoft Window10 64Bit

@ThawGyi Try these. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5212848&swItemId=ob_124212_1&swEnvOid=4158# http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5212848&swItemId=ob_124362_1&swEnvOid=4158# REO

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Hi, I don't know if the square lens piece that covers the webcam can just fall out but you can look inside & see the camera.I'm wonderung how to repair it. I read a long 8470 repair pdf doc but it never covered that part. It's still under warranty but don't really want to ship it both ways or know if its covered. Still I'd like to know how itcould be repaired. Can you just glue another cover on it or do you have to replace the entire plastic display bezel? This is what its supposed to look like http://img5.pcpop.com/ArticleImages/0X0/2/2520/002520015.jpg Mine is missing the square cover to the left side of the light. I hate leaving it open like that. Won't it get dust on it? Any help / advise is appreciated.

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Hi

my laptop specifcation here : ( [A300 - 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...


Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail

Hi

I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12


all help is much appreciated

thnx

Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

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After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?


Sorry if some of this doesnt make much sense, im not entirely "computer savvy"


I hope somebody can help,

Thanks,
Ben

Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.

Cheers

8 more replies
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Hi,

Just got into the flavour of windows 7 for a couple of days and I'm lovin' it.

Now, I installed Microsoft Office 2010 Professional Plus 64 bit on my system. Then I tried to use the Mathtype plugin 6.6a, but I cannot make it to work.

What I've done so far:

1. Installed MS Office 2010 Professional Plus 64bit successfully.
2. Installed Mathtype 6.6a successfully.
3. Copied the following files in C:\Program Files\Microsoft Office\Office14\STARTUP
C:\Program Files\Math Type\MathPage\MathPage.wll
C:\Program Files\Math Type\Office Support\MathType Commands 6 For Word.dotm
C:\Program Files\Math Type\Office Support\WordCmds.dot
What is the error I am getting?

1.When I open MS Word, there is a macro warning (as usual) and when I "Enable Content", the following error screen pops up:

2. When I press "OK", I get the following error screen:

3. The "Help" button shows me the following windows7 help:

Is it possible to integrate the add-in to the MS Office 2010?

Answer:MathType add-in not working for 64bit MS Office 2010 64bit

We at Design Science are working on 64-bit office compatibility for MathType. However, the current version is not recommended for use with Office 2010. More importantly, Microsoft doesn't even recommend installing 64-bit Office, even on 64-bit Windows, unless you really, really need it. See 64-bit editions of Office 2010.

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IE 10 app not connecting to the internet I can connect when i go to the desktop with no problems at all but once i switch to the apps part of windows 8 and click on the internet explorer app it dosn't connect any help please.

thanks.
 

Answer:Windows 8 64bit IE 10 app not working

1. when you switch to apps - from desktop by pressing windows key on keyboard.
DO YOU have IE on your start menu
OR are you then right clicking on a blank area and clicking on all apps and then opening from there

2.When you say it does not connect - is that a message, as depending on how it has been used it only opens on a blank screen, but at the bottom you should see the IE symbol and the bar

Please see my screenshot - that bar is at the bottom of the page I have copied and pasted only the bar
 

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Hi,

Just bought an Equium P300 with built in webcam.
Have Vista service pack 1 and keep getting message open "Webcam driver fail. Please restart camera or computer."

I have uninstalled and then re installed driver. can anyone help please. Ian

Answer:Equium P300 Webcam not working - webcam driver fail

Hi

Someone had the similar issue with the webcam and posted a solution here:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=29901

The problem seems to be in the registry? but please check simply the link above.

Anyway? I?m interesting is this issue and your feedback would be appreciated?

Regards

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I've recently switched to Windows 7 Home Premium after using XP for a fairly long time.

The webcam is have is the Labtec Webcam Plus which has also been around for a fairly long time. The cam worked perfectly on XP. Windows tells me that "the device is working properly". I cannot view others' webcams neither can they view mine. I see myself on cam but that's not much good.

I also see that Labtec does not provide drivers for Win 7.

please help.

Answer:Webcam not working on Windows 7

looks like there isn't a driver for Windows 7 so try the Vista Driver

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Monica Pulis DeMasi
Just now ·

i have a windows 10 Probook 6560b, my webcam has suddenly stopped working. I already tried updating the driver, restarting etc... still doesn't work... any suggestions?? I'm really starting to dislike windows 10. Every update causes another problem. Can someone advise me on how to fix this. Thank you
 

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Since I updated to Windows 10, everything was working like peaches, but a couple weeks ago, I tried to use Skype, and the Webcam ceased to work, I believed it was a small problem, and ignored it. Afterwards, the camera failed again on a Google Hangout session

Answer:Webcam is not Working (Windows 10, 8)

discovered the solution the other day. Go here: http://support.hp.com/us-en/document/c03430151 and scroll down to the heading: Video does not display in your webcam software (such as YouCam, Skype, Messenger, etc.) Then, follow Step 3: Update or change the webcam driverWhat you're going to be doing is changing the camera driver to the, Microsoft USB Video Device driver. This solved the problem.

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I've tried reinstalling, using different drivers, letting Windows find the drivers automatically. Basically anything I could think of doesn't work. The device manager says it is working properly but none of my programs can use the webcam? Currently I'm using this driver, and it still isn't working. Thanks for your help

Answer:Webcam not working for T61 with Windows 7

Hi Kique,Welcome to the forum!Which programs have you tried to use the webcam with? Have you tried Yawcam?:- http://www.yawcam.com/Hope it helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Español Visit my YouTube Channel

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Hello

Recently my built-in webcam on my hp pavillion dm4-2070us entertainment notebook pc laptop has stopped working. It is recognized under "device manager" however when i open it, it is not working and not capturing any visual image. It doesn't work with any programs that use webcams such as Skype, ooVoo, or facebook either. What should I do to fix it ? I have the Cyberlink Youcam. My operating system is windows 7 64-bit.

I have tried to uninstall & reinstall the webcam software as well as updating its software driver. But the problem still remains. In device manager, it is recognized as "usb video device."

Please help me ! I've been dealing with this problem for 2 weeks now & still can't fix it. Thank you in advance !
 

Answer:Hp webcam not working Windows 7 ! Please help !!!

HP Pavilion dm4-2070us Entertainment Notebook PC

Webcam Troubleshooting (Windows 7)

-----------------------------------------------------------
 

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I  installled Windows 10 directly from an ISO and then ran Windows Update.  All the drivers are installed but the webcam doesn't work.   I've since downloaded the newest HP universal webcam driver (SP71854) for Windows 10 and installed it and it still doesn't work.

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I just downloaded Combofix and ran it. I got an error saying that I was running Windows 2000 and the software could not work on Win2K.  i am currently running Window 8.1 with all updates on a Lenovo ideapad with Core i7-4500u CPU @ 1.8Gig and 8G of memory. When I run Malwarebytes then HitMan Pro, neither finds any problems. However, my Browser Chrome Version 39.0.2171.71 m, is running extremely slowly which is usually a sign of it being hijacked. Hence my decision to try and run Combofix. Can anyone out there help me diagnose what's wrong with my laptop? Just let me know what files to upload. Rick York

Answer:Combofix not working on Windows 8.1 64bit

This topic will be moved to another area -
 
Please note that ComboFix is not designed to run on a Windows 8.1 unit, also if you are infected it can do more harm than good. If you are infected, please read below.
For general ComboFix details please see ComboFix usage, Questions, Help? - Look here
 
 
You can post to Am I Infected for a first opinion, or follow directly as below. There can be a wait of a few days if the Experts get very busy.
 
Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
If you cannot complete a step, then skip it and continue with the next.
In Step 6 there are instructions for downloading and running DDS which will create two logs. Note: Windows 8.1 Users will not be able run DDS and create a log
When you have done that, Copy and Paste your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs or you're using Windows 8.1, then still start the new topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you thro... Read more

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OK.. I have Intel Pentium ..
And I had 4GB RAM ... and I install the win 10 32bit. .. recently I reading the 32bit no access to all size RAM only 2.89GB ... I'm feel bad for it.. and quickly I dawnload 64bit form Win10 ...and burn it to USB..
During the installation .. I occur the problem STYLE harddisk 64bit needed the GPT style .. I'm converted from MBR to GPT .. and successful installation .... and everything is nice .. but and strange event .. when I turn off the Laptop .. THE DISPLAY ONLY OFF .. THE LED AND FAN WORKING ALSO DRIVER (CD-ROM) AND HARDDISK .... when I formatting again to 32bit .. it's working 100% !!!!

I'm testing for my CPU if allow 64bit for INTEL site ..it's really allowed !! Please help me .. I'm try and have a 20 days to solved it .. PLEASE

Answer:Windows 10 64bit can't working with my laptop

Hi, you only need a 64bit OS when you have more than 4Gb RAM - or if you plan to add more RAM of course.

Perhaps your thinking about 2.89Gb comes from part of your RAM being shared with a video card, or used by integrated graphics.

For example see
Clearing up the 32/64-bit memory limit confusion | ZDNet

13 more replies
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Recently my webcam has just stopped functioning. This laptop is brand new however and I just got it on the 14th.
I have no clue why it wont' work anymore. I checked under device manager and under Imaging devices its called "facap, FastAccess Video Capture".
I enabled it, for some reason it had become disabled, and it wouldn't work. And it seems no Driver updates are available. Also have tried reinstalling the driver but it didn't work. I then uninstalled the old driver and tried to install the driver and it failed. So I used Windows Restore Point feature thing. Now its just disabled.
Any ideas on how to fix it?

Answer:Webcam Not Working. Alienware M17X, Intergrated Webcam.

I found my solution!    Though... it kinda is a "Doh!" kinda thing.
Apparently FN+F9 will enable or disable the webcam!
It seems that I had done this inadvertently at some point and turned it off, and while messing around for a solution the other day, II tried the combo it turned back on the webcam!
Quite a powerful key combination I have to say if manually enabling the web cam and reinstalling the web cam driver don't do anything.

36 more replies
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After the latest Windows update, MY webcam stop working also my intergrated webcam stopped working too. Even all the webcam apps the cam doesnt work at all. I went and relaoded the drivers and they still dont work..PLEASE HELP!!!!!! Thanks

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hi
ive got a windows 7 evaluation copy on my computer and a labtec webcam pro, I've tried all the driver options available from labtec's website, but the best I can achieve is the software being installed but the camera not being recognized.
if someone has any advise i would be very greatful
thanks
 

Answer:labtec webcam on windows 7 not working

hi and welcome to TSG have you tried compatibility mode
 

2 more replies
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Hello,

The integrated Webcam with my Dell Laptop Inspiron 7537 has stopped working after the windows 10 update. It is not mentioned in the device list under the device manager section. I have tried Dell troubleshooting but it says that the device and the driver were not detected. The driver is not available on the Dell support webpage under the drivers section.

Please help. I am highly fed up of not being able to Skype for business purposes.
ID: <ADMIN NOTE: Service tag removed per privacy policy>
Inspiron 7537

Answer:Webcam not working after the windows 10 update

Hi shaivalshah50,
Good work on troubleshooting. If you have updated the BIOS, ran the diagnostics and still if you find webcam not detected then it should be faulty.
Also, I would suggest you to restore the system back to previous operating system to check if webcam works.

8 more replies
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I can't seem to get my webcam to turn on.  My Privacy settings are all open and I have run the software and LSC scanning.  LSC says it's ok and passed the tests.  But when I look in Device Manager it does not list there.  I downloaded the software from Lenovo and installed it, it still doesn't show in Device Manager.  

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