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Acer c740 touchpad/trackpad unresponsive after wak...

Question: Acer c740 touchpad/trackpad unresponsive after wak...

Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Hello all,

I unboxed this laptop today and the touchpad does not respond very well often requiring a few seconds of "wiggling" before it will work. It is also quite jumpy.

I have tried changing various settings including the sensitivity and the plam prevention, but to no avail.

I have tried this with multiple operating systems, including launching directly from a disc, and the problem persists.

Has anyone else had this experience, or any advice to share regarding this matter?

Thank you all very much for your time.

Answer:Qosmio X870-119 - Trackpad/Touchpad is extremely unresponsive

Hello,

I, too, have just unboxed a Qosmio X870-119 and have the same problem with the touchpad.

I noticed that the "unresponsiveness" happens most often when I leave the touchpad idle and untouched for a few seconds. When I do that, it then takes a couple seconds of wiggling for the cursor to start moving.

I've also toyed with all the options in the provided software, but to no avail. Maybe there's a fault with the driver ?

Thanks in advance for any help with this matter.

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I've been able to replace most of the parts of a Chromebook that had hot chocolate spilled on it with plarts from old c720 Chromebooks, with the exception of the touchpad.  It fits just fine, all lines up and the flex cable looks identical to me.  However, none of the three that I've tried will work on the c740.  The only reason I'm changing it is that it has lost its click and drag capability; still can use the touch feature.  With the c720 touchpads, I get nothing.  It's like it isn't even recognized as having a touchpad connected.

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I obtained a Acer Chromebook 11 C740-C4PE from a garage sale. Obviously it's a refugee from some school that discarded old class units to upgrade the school's classroom puters. When I turned it on I got a log in password screen which I couldn't use so I looked for web solutions to wipe or reinstall the OS. Also tried different things (like recover, reset, etc) but it seems I may have "bricked" the SSD according to some terms I see on the web. So now I have a SSD that's  still alive and I can actually connect to my home network, but can't enroll into the school org with an email password. Tried using the Google account option but that process tells me no Google account found with my account info. That's weird because I do have a Google account with name and email ID, but evidently it can't be found. Why? So what to do? Buy another 16gb SSD? Tried surfing for one to plug into this Chromebook but it does not seem to be available anywhere for some reason. School enterprise issues again? Maybe I should just chuck this Chromebook but it would be a shame based on reviews I've seen. Any suggestions? Anyone?

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Hello everyone, I bought a ZTC NGFF M.2 SSD 64 GB for more storage in Ubuntu. After I install the Chrome OS, the computer sees that I have increased my storage just fine, but I have a slow download speed and consistent crashes. Sometimes the screen just locks up and stops responding, but most times, the screen goes completely black (although the blue light stays on). From there, I need to long press the Power button in order to reset the Chromebook. I returned the SSD for a new one on Amazon but the new SSD is doing the exact same thing. If I revert to the stock SSD, all issues disappear. On Amazon, the SSD is quite popular with Acer Chromebooks (c720 version) and there have been no complaints about the issue I have been having so the chances of me getting back-to-back duds seems pretty low.  Any insights? 













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Answer:Acer c740 consistently crashing after SSD Upgrade

Thanks for the response. I ended up buying a MyDigitalSSD instead of the ZTC and it appears to have done the trick. I used the Chrome Recovery app for each attempt.  For the latest SSD, upon completing the ChromeOS install to the new SSD, there were two back-to-back firmware updates that had to take place before things were fully functional. (ie: download update at a slow speed, restart computer, download second update at a slow speed, update computer and then the internet speed was back to normal). I have a refurb Acer c740 so it might be a little more finnacky than the regular models. 

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I plugged in my school Chromebook and it won't charge. The outlet works. Please help.

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I have a Thinkpad Carbon X1 gen3,The trackpoint becomes unresponsive if trackpad got disabled in BIOS.Anyone likes to use thier Thinkpad with trackpoint disabled please compare the performance of thier trackpoint with/wihout trackpad being disabled.:/

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I upgraded to the new Windows 10 and I have not been able to use my laptop since then as the mouse and the trackpad are unresponsive. I have restarted severally to no avail. The Windows key brings up my start menu and I can generally navigate around a bit with the keyboard. This tells me that everyother thing is probably working fine except the mouse and trackpad. What can I urgently do about this please?
My laptop is Asus X550C series. Thanks a lot.

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I have a Lenovo x220tablet, alltough it took some time to adjust. But now i'm happy with it. But there's something wrong with the trackpad. I allready taught myself to use it without the pysical buttons in the bottom, and now make fully use of al that synaptics has to offer.But sometimes I have to use the buttons, because it comes handy when dragging something or whatever. At first, I did not like the buttons, but the where usable, but with time, they got worse. It is very hard to explain this for me in English, but, thats why I made a little movie which is linked below. Anyone suggestions what to do about it?Of course I've used google, and found many many topics about the trackpad, but that were mostly driver problems. http://youtu.be/a4XyxWopbt8 The click is so loud, it seems to get stuck somewhere and I have to push very hard. Almost like there's something stuck, like sand between it. But it's perfectly clean.Any advise (besides; do not use it) is welcome. And apologies for my English  













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Answer:X220t trackpad/touchpad

Hi, timpel_800
 
From the looks, sounds, and general functionality of the TrackPad, I would guess that there is a hardware issue of sorts. In the video, you say that the click function works, but only if you do it twice, correct? And the noise was far louder than a TrackPad is supposed to be, I think. With all this in mind, I would contact support and see if you can get this repaired. The number for support in the Netherlands is +31 (0)20 513 3939 and is open Monday through Friday 9am-5pm.
 
Best of luck,
Adam





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Hello everyone,  I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Answer:Replacing Touchpad/Trackpad

Hi RegEdit1 , 
 
Welcome to the Community Forums.
 
As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.
 
Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.
Sending it over could be a good option in terms of hardware issue for full functionality check.
 
Regards

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Hello all Since 2 days my touchpad (inclusive the buttons) and my trackpad aren't workinig anymore. They are enabled and in the device manager under "mice and other pointers", there is no touchpad to be found. Do you have any idea what could have caused this problem? Thank you very much!

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MY FREINDS my problem withe trackpad it is do voice every where and i hope if some one help me how fix it without maybe withoute open back cover ( it is working perfect but this voice it is Annoying )pleas look the video http://tinypic.com/m/jgtdg0/3

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Today my x201 has lost all trackpad and touch pad function.   Hard disk constantly running.   No restore points listed to help remove the problem.   Everything works okay in Safe Mode.   Rebooting several times has not helped. Could this be related to the Microsoft Bad KB.......69 update? I have not installed any new software recently. I can only use the pen to access menus.    How can I remove recent KB installations using just the pen? Hope someone can help me soon Update:   I have managed to remove the bad MS update but to improvement.   Next I added a new user (also set as administrator) and the trackpad and touch pad function is now working normally but only with the new user account. Would someone tell me if I can remove my own Administrator Account and what effect this will have,  i.e. what data might I lose?   Can I save data and reinstall it to a new account?













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Answer:Trackpad and touchpad not working

Hi Beemer,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that trackpad and touchpad is not working properly in your Lenovo ThinkPad X201.
 
Since the devices work fine in safe mode, probably a corrupted driver is causing the issue. Go to control panel -> Device manager, uninstall the drivers listed under Mice and other pointing devices. Restart the system and let Windows install the generic drivers for the device. Check if the trackpad and touchpad works fine now. Later, you may download the drivers from Lenovo Support page and install them. If you have any difficulties in finding the driver, please share the MTM number of your device.
 
Click here to understand how to transfer files and settings from one user account to another with administrator rights.
 
Hope this helps!
 
Best regards,
Mithun.





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Hi 1) I just bought the Y580 online. The trackpad is terrible. - How do I make the right-side and bottom touch scrolling to work ? just like a normal laptop ?? - I changed the sensitivity settings and inspite of that the motion of the cursor is not uniform. When the right side of my finger is contact with it, the cursor stops moving a little and it is okay with the center of my finger.Do any of you experience this? If not, I need to get this looked into. I don't think the problem is with the software, it's just the material with which the trackpad is made, does not have a right coefficient of friction. - The two finger scrolling does not start. When I do the two finger scroll, the cursor change is seen almost 10 seconds later and even after that, it is almost impossible to scroll through my pages. Is that the case for everyone?  - The left/right click on the trackpad is noisy 2) Made the mistake a buying a lower resolution screen.How do I return this thing? When I talked to sales they are asking for a 15% "restocking" fee. That is terrible as well. I never should have gone with Lenovo.  

Answer:Y580 Trackpad (or Touchpad) Help

- Not sure if there is a right side and bottom touch scrolling, will test it tonight- not uniform? Means if you place your finger on the right side of the touchpad then move to the center compared to the center move to the left, the distance is different?- 2 finger scrolling not tested, will check it tonight- I am not sure how to help you with the touchpad being noisy when clicking. Do note that this is a 1 piece touchpad compared to the conventional touchpad with 2 buttons below which is different. Use double tap on touchpad to do a left click but right click is unavoidable. - low res screen... can check with sales if you can top-up for upgrade?hope this helps.

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I dunno if it's a touchpad or a trackpad I have but there was a program along with it called like Apoint or something that would run and allowed me to change the settings on the touchpad. I have looked and can find no other way of accessing the touchpad settings. Well the last time I remember it working was before I updated Windows Vista, well now the program no longer runs I had it set to disable the touchpad when an external mouse was detected and it no longer does that. I went into its folder located at C:\Program Files\DellTpad\Apoint.exe and double clicked it and nothing happened. It use to run at startup but no longer does and I checked and it is still set to run at startup but does not, any clues as to what is going on? I believe I am using Windows Vista Home Premium.
I managed to fix it by going to Device Manager in the control panel uninstalling Dell Touchpad and rebooting.

Answer:Alps Touchpad/trackpad

Congratulations!

And thanks for letting us know.

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Hi all,  Having puchased a X1 Carbon few days ago, I realised that my trackpad and touchpad are acting erractically when I use the mouse at the same time. I detected these erractic movements due to some accidental touching of the trackpad and touchpad.  For example; my trackpad cursor would display a vertical and horizontal scrolling icons when I move the trackpad and I could not scroll my document using my mouse and touchpad. The scrolling icons would disappear after a short while and I would no longer move the cursor with the trackpad. However, the trackpad and mouse are able to move the cursor. However, scrolling remain unresponsive. I restart the machine and all is fine again till I tried to control the cursor with the trackpad again. I tried to disable the trackpad and touchpad since I have a mouse connected but only the trackpad can be disable.  This is my first Thinkpad and I assume users will disable both the trackpad and touchpad with a connected mouse. I do not know if these problem exist out of the box since I connect the mouse to it on my 3rd day of usage and I found them due to the accidental touching of the trackpad last night. Further trial and error confirmed their erratic movements. I tried to re-install the drivers and navipoint but the issue remained.  Is my trackpad and mousepad having problem for these erratic movements and by default, both the trackpad and touchpad cannot be disabled in Thinkpad? 

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Guys I see hundreds of posts on this old and aggravating topic with totally guesswork "answers" from Microsoft, help forums, including this one. There has to be an answer, right?

BTW this seems common on all types of laptops irrespective of make. I have tried this with both the vendor [lenovo] driver and with standard MS provided "mouse" driver. No diff in this regard though the packages are very different [lenovo very complex]
Also, this is a new phenomenon on this particular unit. In the past, no issues. Windows power-plan update?

as title says. Use laptop. Leave laptop [plugged in or not does not matter]. Return to use laptop after hours. Laptop awakes by normal means but no touchpad/trackpad etc function. Logoff, logon, still no touchpad cursor movement [frozen in centered position].

There is no Power Plan setting for "mouse" or touchpad or trackpad.
There is no Advanced Tab in Device Manager for same
There is no sleep/power/etc settings anywhere in Device Manager for same
There is no Windows error related to the problem
Full reboot required to gain coherency

Something in Power Mgmt, I guess, is offing the touchpad but the parameter is not obvious.

Someone somewhere knows this answer, right??

Answer:Touchpad Trackpad inoperable after sleep

Other then the button to disable the trackpad being somehow accidentally pushed, A lot of the times this problem is reported, And I keep going through all the options. If you have done all the fixes, the problem is most likely with the touchpad itself on the laptop. It is usually a hardware issue. I would call the laptop company and go through their troubleshooting steps (even though forums usually cover all those angles well). But it is usually hardware if all the fixes that are suggested are applied.

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Scrolling in chrome is giving me a headache.  And I can't for the life of me find the touchpad settings for my new Yoga 910.  I searched both the control panel and metro settings with no luck.  I even went into the device manager and no touchpad to be found.  Usually there's a tab in the mouse properties but for some odd reason it doesn't exist on this computer.  Any direction would be much appreciated.  

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Hi Lenovo & all, I use the trackpoint most of the time, but recently after updating the drivers for a number of times from Lenovo update manager I found out that the touchpad on my T60 is not working right. Symptom is that whenever my T60 is tilted forward or backward (i.e. not sitting horizontally flat), then there will be great difficult trying to control the pointer with the touchpad (not responding, etc). Did somebody encounter similar problem?

Answer:Weird Touchpad / TrackPad problem on T60

I found that the problem can be due to the palm rest region being pressed down my my palm:If I press the palm region up on the edge (as it flex a little bit when I use force), then the touchpad works fine even when the laptop is tilted. However, when I stop pressing up on the edge, especially after I have put my palms onto the palm rest to type again, then the touchpad stop behaving normally again It is a design fault of T60, or is it just my T60? Can I have it fixed?

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Dell,
Touchpad  replacing  Trackpad  in Laptops

Users of the laptops are feeling difficult to use the touchscreen facility in the recent laptops, because the screen is perpendicular to the hand and fingers. In most of the laptops, the trackpad and the area left and right of it are vacant.  This area can be used as touchpad replacing trackpad,  as shown in the following figures.  This new touchpad is parallel to the hand and so easy to write, scribble, select, swipe and do digital signatures.



 

The touchpad can be enabled to function as trackpad using special key combination(s).  Many app and program icons can be displayed on this touchpad similar to those in tablets and smartphones.  
Additional modifications can be included in this idea to make this feature very useful in laptops, desktops, All in one computers.
Reference:
 The Touch Bar on MacBook Pro.
This Touch Bar on MacBook Pro is very small, difficult to view and difficult to reach by fingers for digital signatures and other actions as mentioned in the following weblink.

        https://support.apple.com/en-us/HT207055
 - voxmu

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The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

Answer:Please fix the XPS 13 (2015) 9343 touchpad / trackpad

jamesau
The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

I just got this laptop today and immediately noticed the same exact thing.  It's driving me nuts and really creating problems navigating.  I am really hoping this can be fixed with a software update and it's not hardware related.  I'm also wondering if this is just a flaw on certain units or all of them act like this.

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 Hey guys, I'm having problems with the touchpad buttons: the system can't distinguish a left click from a right click. Whenever I click one of the two buttons the system reads it as if I'm clicking on both and keep pressing. I tried also to disable them and use the trackpad but also those buttons are not working well. They just work for a couple of minutes and then they stop. However if I run the Thinkvantage suite they seem to work fine and the system reads the click properly.What do you think is wrong?Thanks

Answer:Touchpad and Trackpad Buttons not Working

Today I noticed both my touchpad and joystick stopped working.  I could move the cursor but the clicks would not register.  I restarted and it worked again.  I recall a couple of days ago I updated the drivers, one of them I think was for the touchpad.

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If I press any of the trackpad keys the cursor is unresponsive for ~2 seconds. The problems occurs a while after booting. If I restart the machine it doesn't happen. What should I do?

Answer:Trackpad keys freezing touchpad

I noticed exactly the same behaviour after upgrading the driver to version 15.3.2.0. Also when i use the trackpoint, the touchpad freezes 2 seconds..... Somehow the UltraNav driver always seems to give some kind of problems... :-( With the buttons it only happens with the red lined buttons above the touchpad. Not with the two buttons below it. --jan





--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---

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My laptop is an Acer V=3 731 Model and uses Windows 8. My problem is the Touchpad is not responsive. Am therefore forced to use the external mouse. Kindly help resolve the problem. I prefer using the touchpad.

Answer:UNRESPONSIVE TOUCHPAD

Go to http://us.acer.com/ac/en/US/content/drivers and find your model.There are different choices of Operating Systems.Choose the one that fits your laptop. Download the touchpad driver  and go to Device Manager/Mice and other Pointing Devices. Double click on the PS/2 Trackpad and thwareen Driver. Uninstall and click bow to delete soft. Reboot and let windows install default driver. Try the trackpad and if good, leave it at that.If not install your downloaded driver.

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I bought an Acer Aspire E 15 (E5-571-7776) off of Amazon about a month ago, stated as in a new condition, uses Windows 8. Laptop, battery, power cords, instructions, nothing else that came with it that I remember of. After using it for some time, I soon noticed that the touchpad randomly becomes unresponsive for a brief moment. I try to move the mouse/click, but it doesn't respond, I move my hand away from the trackpad for a second, try again, and then it finally starts working. It's extremely annoying, and it has gotten in the way serveral times. There have been multiple times where I have been too late to click on something due to the mouse being unresponsive. I tried installing Synaptics drivers, but not suprisingly (To me), it didn't work. I've looked up this problem and have seen that people have had similar problems. The only answer other than installing drivers is to change the installation mode to UEFI. I have absolutely no idea what they're talking about. From the little information I am able to make out of the confusion, I'm guessing you're supposed to change the installation mode to UEFI while installing Windows 8. For one thing, I don't remember seeing anything relevant to that when setting up my computer, and I certainly cannot reinstall Windows 8 either. I don't have a Windows 8 installation disk, or if I did have the disk, I couldn't even install it anyway, seeing as how this laptop doesn't even have a disk drive, nor do I have an external disk drive ... Read more

Answer:Unresponsive Touchpad

If your laptop is new it will be UEFI. The 8.1 touchpad driver is buggy. You can go to http://us.acer.com/ac/en/US/content/driversfind your laptop and get the driver and reinstall it. You may have already tried that.You may have a defective trackpad. you have a warranty, contact Acer.http://us.acer.com/ac/en/US/content/service-contacthttps://customercare.acer.com/customercare/Default.aspx#_ga=1.168316322.2004856762.1413655847

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My 6 month old acer aspire E15 touchpad has in the last month started to become unresponsive and i have to press hard on it to get it to do things and when playing card games moving the cards is a nightmare, is it on its way out or is there a remedy

Answer:E15 touchpad unresponsive

mikehiggins706,
 
You could check your touchpad sensitivity settings and adjust it to work better for you, something could have changed it.
 
Should that fail, I would recommend contacting the local Acer technical support and having it checked.

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Hi all, I have a laptop question.

My girlfriend's laptop touchpad has stopped responding completely, even if you reboot. The little synaptic icon on the system tray still shows up, but doesn't show any movement/touch from the touchpad. She wasn't too clear about when it stopped working, but she got some kind of message before it stopped, from avg apparently. Right now she's using a usb mouse.


I haven't actually tinkered around or looked for any solutions yet, but I was wondering if this is a common problem or if it's simple to fix. Maybe reinstalling synaptic? Anyone ever deal with this?


(I'm assuming that the touchpad isn't dead)

Answer:Unresponsive touchpad

hmm, go into hardware profiles (device manager), and see the touchpad listed there (if listed then with exclamation marks).

try removing it, and then right click computer name, and click scan for hardware changes. the possibility is, the driver got corrupted, usually a hardware scan fixes the problems. what make it is btw?

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I have a brand new Spectre x360 Convertible 15 (just 60 days). It has had issues with the touchpad being unresponsive and occasionally the touch screen not responding simultaneously. I had called HP within the first 30 days to report the issue and twice more without a fix. They had even done a remote repair and it still is not working correctly. Any suggestions?

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Received my new X1 Carbon 2014 this week. After only two minutes of use, the trackpad and toucphpad stopped working. I hade to use an external mouse, and even after all driver updates it still didn`t work. If I restart the machine, sometimes the track-touchpad will work, but suddenly it freezes up again (after only minutes of use), and I will have to restart to fix the problem. Have used it for 5 hrs now, and how probably restarted about 30-40 times.  Anyone know what is causing this problem and/or how I can fix it?     //alex

Answer:X1 Carbon touchpad and trackpad stops working.

does the same problem manifest itself in the BIOS menu?have you tried doing all the updates through ThinkVantage System Update.

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Unfortunately, the trackpad and touchpad of my T460p stop working intermittently. The problem seems to occur after the laptop is going into hibernation. When it boots up afterwards, neither the trackpad nor the touchpad or the mouse buttons work, and the device manager shows the Synaptics device having a hardware issue. The problem persists when rebooting the system and even when using a different operation system (e.g. Ubuntu via a Live USB). I tried upgrading the Synaptics drivers (v19.0.19.1), which does not solve the problem though. I also tried different driver versions (e.g. the ones offered on the Lenovo site), without success. I encountered this problem both on Windows 10 Home & Windows 10 Enterprise Edition, as well as various Linux flavors (Ubuntu, Fedora). The only workaround that I found is to shut down the laptop, remove the battery and reboot it afterwards, which seems to reset the faulty state the touchpad is in. I strongly suspect that this is a problem with the firmware of either the mainboard or the Synpatics device itself, which puts it into an invalid state when going into hibernation. For now, I disabled hibernation mode, which avoids the problem but is not ideal of course. Did someone else run into this problem? Any ideas how to permanently fix this? I'm very happy with the T460p otherwise but this problem just drives me crazy as it's impossible to use a laptop without touchpad/trackpad when traveling.

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Hi, Since i've upgraded my laptop (T440s) to win10 (fromwin8.2) the trackpad and the touchpad have been disabled. I've tried to downgrade my touchpad driver and it works approximately (just the click and the trackpad and i can't access to the configuration panel: ultranav). I've already tried to find the last driver on Lenovo website but it didn?t fix it. Is there a driver that works propely with win10 ?  If not, is there another way to fix touch/trackpad? If not how can I force my computer to stay on the previous driver after reboot (win10 automatically update my drivers at each reboot)? Many thankstd

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The trackpad and touchpad of my Yoga stops working: the cursor freezes and after a while disappears from screen. Once the cursor is gone it does not appear again, even after a clean reboot. I have tried to enable it via the Control Panel Mouse settings or Input section of ?Lenovo Settings? application but had no success.
The problem has happened several times so far, always after the laptop sleeps due to inactivity. The only way I have found so far to bring the trackpad and touchpad back is by going to the BIOS settings and restoring the default configurations (I have never changed the BIOS settings on this PC, so I can?t figure out why this solves momentarily the problem).
 
Any ideas on why this problem is happening, and how to solve it without messing with the BIOS settings?
 
This is becoming really annoying, it has happened three times since yesterday (10/23/15).
 
My BIOS version when this first happened was 1.26 (GQET46WW), my current BIOS version is 1.27 (GQET47WW). My laptop runs Windows 10 Pro (automatically updated from the Windows 8.1 version delivered with the laptop).
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
1/20/16 EDIT: Not a ThinkPad Product

Answer:Yoga - Trackpad and touchpad stops working

Hi jrojasledesma Can you post the model of you Thinkpad Yoga? You can try updating the mouse driver of your Thinkpad, but it is important to know the model to see if it has a ELAN, ALPS or Synaptics mouse. Regards

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Hello all, 3 days ago, on June 14, the touchpad on my Twist s230u stopped working. No apparent reason for this (tried to undo windows updates / system restore but did not help). The trackpad is not working also. Another thing - when the computer does a full shutdown and restart from the beginning (i.e. with the possibility of accessing the BIOS with Enter at the first screen), the keyboard is not working. I have to power the computer down once more and restart it. I'm running Windows 8.1, 64 bit. I tried to reinstall the new synaptic drivers but it did not help. Thank you in advance for your ansers. Cy

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Hello. I wonder if there are any solutions for the following problem I am having with my touchpad. The touchpad mouse is extremly glitchy Please help, as this is a really basic requirement for any touchpad. I am currently a little disappointed as this is the most expensive laptop i have ever purchased. The touchpad/ imagepad has many functions, but the simple ability to be unable to point to exactly where you need to 20% of the time, is making this almost unusable. Notebook details: HP Envy 17 - Windows 7 - Model - 17-3270NR I look forward to your help guys! Thank you.

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HI All I am in need of help please i have a X1 Carbon that was Recently purchased for a user at our office. But as you can tell from the subject of this topic the touchpad and trackpad stops working working after a few minutes of working on the machine.  I used Lenovo System Update to update all the drivers to the latest version and this was not successfull, I then tried a reinstall  of windows and the manually downloaded the driver from lenovo website and installed it but still no luck. I have checked and they are not disabled in the Bios and they are not and the Bios is on the latest version I have also tried to let it run on the windows driver that downloads from windows but also it stops working. from what it looks like the trackpoint and touchpad disable cause when i go into the mouse properties the option to enable them both is greyed out i then log on as the local admin to see if it is a permission thing but it is also greyed out. This happens regardless if the machine is on battery or plugged inThis user travels  alot and needs them both to be working.  I came across the below forum but i dont see much of a response from lenovo.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-touchpad-and-trackpad-stops-working... 

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Hi, I just unpacked and set up my new computer (u310) last night.  Both last night and today I have had some issues where the two-finger scroll on the function just randomly stops working.  It seems to work again after rebooting.  Does anyone know how to fix this?  Thanks!

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Hello, I posted as a part of another thread before but decided to make my own thread for this. I have lost my lenovo partition and reinstalled windows 10 on a fresh install.  This has resulted in my trackpad being rendered unfunctional. I have tried all sorts of drivers to try and get it working but alas nothing has worked. I contacted the live support and they just told me to install the Lenovo companion and give that a go with the drivers from that, but it did nothing to help and ended up downloading the same drivers I tried before.   I have the same issues in Ubuntu also and there is no activity when it comes to the pad, the buttons dont work nor does the motion.  I have looked around on the internet and found next to no solutions for the problem I have.    On my device manager I have however one single unknown device, which I have tried to install drivers onto and that doesnt work also, so I have no idea what that could be.   I would like any advice at this point becuase its driving me mad and I am unable to return the laptop due to being currently in another country.   Thanks in advance.

Answer:Ideapad 320-15AST, touchpad/trackpad unfunctional

Try the F6 button, it worked for me!

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I recently got this new Thinkpad T460p and installed Windows and Ubuntu in dual boot. Even after 3 Days there was no error. But today I noticed a quite annoying behaviour. When I boot into Windows (Start up --> Grub, select Windows Loader --> Windows 10 starts) there appears the loading cycle (those white points) and for a short moment, even before the locked Windows screen appears, I can see the cursor. But immediately after that (when the locked home screen appears) the laptop won't recognize any input via touchpad, buttons or trackpad andthere won't appear a cursor at all. I need to login and wait for about a minute (Whatever I do, the laptop won't recognize anything but the normal keyboard), thats the moment in which my Laptop realizes that there are more possibilities to input data then just the keyboard and recognizes everything (touchpad, buttons and trackpad).I already deinstalled the synaptic driver and reinstalled the latest update and even tried the one before that one just to be sure. Nothing fixed my problem yet.PS.: When I start into Ubuntu there is no Problem at all.PPS.: When I started into Windows a day ago It worked fine as well.

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I have a T410 purchased in November 2010. When I click "Alt-Tab" to switch windows, the touchpad takes a second or so before it starts to work. I work fast and find it very aggrevating that my first swipe on the touchpad is ignored. Is there any fix coming? 

Answer:TouchPad unresponsive - is a fix coming?

Are your Synaptics drivers up to date? It works fluidly for me.

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i have a laptop that is not responding to the touchpad or curser. I can boot up the lap top but the only way i can navigate to anything is with alt, esc, or tab keys. I tried to do a Microsoft update but cannot click on the boxes on any websites to choose an option. The last Microsoft update was installed on 12/16 but none after this date which I can see were available.

I am trying to do a system restore back to 12/16 to see if I can do anything else. Any other suggestion?

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I have purchased a laptop E5-575 series 2 months back. It keeps on freezing when i use anything on it specially google chrome . ANother problem is its touchpad is unresponsive at times and i cant do copy paste function. 

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Recently I have installed and uninstalled a program that was for transfering info from my PC to my Cell phone. Once it was uninstalled,and the PC restarted the next morning, the touchpad and keyboard of my acer Aspire 5100 have become unresponsive. I am using a USB mouse and keyboard and everything works great other than the sound. I checked my Device Manager and found exclamation marks by the following:

AMD Turion 64 [email protected] mobile tech TL-50(Processes)
Generic PnP Monitor(Monitors)
ATI I/O Comm Processor LPC controller, HD audio controller, UMBus Root Bus Enumerator(System devices)

I checked all exclamation marks for updates, no change.
There is a pop-up that states "No audio output device installed". I have preformed a system restore to a Week before the issue existed and it persists. At this point its just getting arrogant at the fact that I must carry around a usb optical mouse and a bulky usb Key Board.

Can Anyone Help? I'm Near Wits End!!
 

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Touchpad unresponsive.  Services shows SynTPEnh.exe, SynTPEnhService.exe and SynTPHelper.exe all running.  Hardware failure?  Cannot find touchpad in Device Manager.

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A few of the Probook 450 G1 laptops that we have here at my organization have shown signs of touchpad issues. The touchpad will often be unresponsive and sparatic. If trying to click, for some reason this will type the letter s on whatever field is highlighted. We have noticed this issue on more than one of this model of laptop. Here is a very unprofessional video of the issue. During the video, you will see that the curser will jump left and right very often and randomly. I at one point I typed a few lines of "asdf" to ensure that the keyboard is working; it was working properly. However, you will see later in the video that when I click the touchpad, it automatically types a few letter s's.  I did not type those myself. A restart will fix the issue, and it may not even happen again for months on end. When it does happen, its very hard for users to get past it. Even saving their work is interupted by the keystrokes that are brought on by this issue.





7am - 3pm EST

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Acer Aspirer R3-471T just came in the mail today and it's really frustrating to see that a new laptop has such a buggy touchpad. I've tried uninstalling the HID compliant touchpad driver but the response I get from the touchpad is the same, laggy and cursor that doesn't move. I have also tried to chat with one of the agents and did not help out. I am running Windows 10. Should i just return it back to amazon?

Answer:Unresponsive Touchpad for R3-471T

I believe it's the driver for the touchpad.  Having same issue with an R3-131T.  Do you have the ElanTech touchpad or Synaptics?  What version of BIOS are you running?

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Hey.
Ive a Dell Inspiron 5459 and I?ve been facing this problem of erratic cursor since the past week. My OS is windows 10 64 bit.  It started right after I had updated the bios and installed some security updates for windows. The cursor started lagging and malfunctioned so I just started with an external mouse.
However, today when I was just checking the updates and all, I happened to enter the bios and was kinda flabbergasted by the fact that the touchpad was fully functional and smooth inside the bios. This meant one thing: it wasn?t an internal problem, but prolly a driver issue.
I uninstalled the devices under mouse in the device manager and installed new Synaptics driver but that didn?t help. I uninstalled the updates that were recently installed and even downgraded the bios but all in vain. After all this, hoping against hope I decided to format and install a fresh copy of windows. That didn?t help either. Even with a fresh copy of windows, the cursor kept jumping from one point on the screen to another rendering the touchpad useless. It?s been almost an year to this laptop and I?ve never faced this issue before. Any sugggestions and solutions other than ?install latest drivers, uninstall old drivers? would be appreciated as I?ve already tried everything and searched a lot on the forums but haven?t found any significant solution.
Help.. please!

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Hi I have an X100e (dual core turion ybased) which appears to have developed a problem with the left most key at the foot of the touchpad. Specifically, it has developed an annoying clicking sound periodically when in use. I believe the click may be something to do with a bar that may be sitting under the key to ensure that the whole key moves parallel to the keyboard when pressed (much like other wide keys such as the space bar, the shift or enter kes). What I would like to know is whether there is a way to reseat the key to resolve the clicking sound or whether rectification of the problem lies in returning the product to a service centre for the palm rest (part code: 60Y5284) to be changed. Roger

Answer:X100e Touchpad / Trackpad button sticking / clicking

Roger- I just discovered a similar clicking/sticking problem for the "m" key on my x200s.  Did you ever find a solution to your problem? Thanks. Greg

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I have two issues and would appreciate any help.  In a nutshell: Bluetooth module is in place, but doesn't appear in Device Manager. What is the part no. for the cable that connects the bluetooth module?Touchpad/trackpad stopped working after disconnecting/reconnecting its ribbon cable (while checking the bluetooth module) - I can see the little gold fingers at the motherboard end are now messed up. What is the part no. for this trackpad ribbon cable?In more detail:1) On my T430S I replaced the bluetooth daughter board because I thought it might be faulty - but I can still not see any bluetooth hardware in device manager, and no driver installation seems to get it to show. Can someone please tell me the part no. of the ribbon cable and small board 'Bluetooth Wireless Radio Switch FPC' (see https://support.lenovo.com/au/en/documents/pd023563).2) After messing around with the bluetooth module (see above), thetrackpad/touchpad and trackpoint no longer work. I can see now that the ribbon cable's small gold fingers are damaged (the cable poking straight up from the trackpad and connecting to the motherboard. This is the more serious problem - but I can't work out what the part number is for this ribbon cable. My keyboard bezel does not have a fingerprint reader.Thank-you again for any help

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I've been having an issue with my X270 laptop since I bought it. The laptop is running Windows 10. What happens is randomly (this can take weeks, or days) the trackpad and pointing stick completely stops working. The only solution is to uninstall the drivers and reinstall them using an external mouse. I've tried various versions of the drivers, including the latest, and it still continues to happen. Any solutions to fix this?

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

Answer:Dell XPS 13 (9343) touchpad/trackpad mouse issue help

anyone?

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

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Just got the Yoga Pro 2 this week. I'm noticing a small movement in my clickpad (or whatever its calls) when I lightly tap on it. It feels like there is a 2 to 3 millimeter pocket of space under it before it provides resistance for the actual click motion. If you take your finger and just lightly tap your finger on the touchpad do you hear and feel a slight vibration, like it might be loose? I know it has to move downwards motion to activate the mouse click buttons, but I feel like there is movement in the pad before I get resitance for the click motion. I'm wondering if this is the design or I just got a slightly off designed one. Does it feel solid on your Yoga Pro 2? 

Answer:Yoga 2 Pro Clickpad Touchpad Trackpad movement and vibrations

I had the same problem with mine.  Every time I'd just lightly tap the pad in order to "click", I'd actually hear a click.  Very annoying.  Some odd movement under the pad that just didn't seem right. I ended up exchanging it at Best Buy (where I bought it).  The best buy guy tried to claim it was normal, but didn't mind at all when I insisted that I wanted to exchange.  The replacement has no issues.

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Following some extremely helpful posts here, I've succeeded in installing Windows 7 Home Premium 64-bit on my HP Pavilion 15-n228us. I can't figure out how to adjust any settings on the touch pad / track pad, however. It's overly sensitive right now and interferes with typing. I assume I'm missing a driver that will enable me to control it?













Solved!

View Solution.

Answer:Touchpad / trackpad drivers for Windows 7 64 Home Premium on...

Look in Control Panel, change View by: Small icons at top right. Now you should see Synaptics icon.Open it to configure Synaptics. If you don't have Synaptics or don't have settings needed, try this Synaptics driver: http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64969.exe

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I've tried everything. No one had ever had this problem, except me. Searching online and Youtube proved to be no help. I beg all of you who have experience with issues like this to please read.

When I first brought my laptop (ASUS Q304UA) , it was perfectly fine and no problems. However, up until 7 months into using it, the trackpad suddenly became unresponsive out of no where. It would jump around and fly everywhere when using it. The multi touch gestures would make the screen go crazy and do all sorts of zooms, multitasking, etc when just trying to scroll down. It was definitely unusable.

This prompted me to RMA it to ASUS, which took them one month to repair it. They had apparently replaced only the hard drive claiming it was a "bad sector" or whatever... Upon several hours of use after repairs, the problem was back.

I then RMA'd it a second time which made them replace the motherboard and trackpad. Unfortunately, the problem did come back, except it took a little longer (5 days/ 1week).

Now I know that this is NOT hardware because I encountered that restarts, restores, etc all solve the problem temporarily and then comes back. When messing with programs and devices, I feel the mouse gets a little better for a couple minutes but then resumes to its terrible and erratic behavior, rendering my laptop COMPLETELY useless.

I cannot do ANYTHING with this trackpad as it constantly jumps around and teleport making it EXTREMELY difficult to click on the ... Read more

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The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
In this post someone found a firmware Dell for XPS13, Is there something similar for 5559?
Thank Very Much

Answer:Problem in 5559 (series 5000) touchpad / trackpad

You can update the System Setup(BIOS)and see if that make an difference. Please click on the link below:
https://youtu.be/mWn9YfxtYBo

Just making sure I'm reading your post correctly, you do have the precision touchpad on the Inspiron 5559 ? Correct ? If you don't know for sure, go to device manager, stroll down to "Mice And Other Pointed Devices, and then expand it. Hopefully, you'll see touchpad driver.

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I could really use some help with this. I've searched all over the net and there isn't a real solution to this. Most threads are closed or never answered. I have a Dell Vostro 1510 and everything works fine but when doing things fast or under high cpu load my trackpad locks up for a second and if I try to keep using it it will trail slowly until I stop for a second then go and it works again. Something is temporarily locking it up and it can be very annoying during some things.

It is a Synaptics PS/2 Port TouchPad. Using "device driver update" produced no new hardware that matched better than what I have currently. The funny thing I noticed is the device drivers for my model on Dell doesn't match what I have..

http://goo.gl/9Cc53

None of those 3 under Keyboard/Mouse match what I have. Or do they? I matched the synaptic version and it didn't match anything there. Here is a list of my shipped system specs:

System Summary

Service Tag: 8NWXPJ1 Change Service Tag
System Type: Vostro Notebook 1510
Ship Date: 6/13/2009
Country: United States
Quantity Parts # Part Description

1 F926D Processor, T5670, 1.8, 2MB, 2C Core Merom, M0
1 C158J KIT..., DOCUMENTATION..., SERI/WSI, ENGLAND/ENGLISH..., DAO/BCC
1 UY685 Cord, Power, 125V, 2.5A, 1M, C5 Dual, United States
0 01323 INFORMATION..., NO ITEM
1 F723F GUIDE..., 1510/11, VOSN, ENGLAND/ENGLISH...
1 J483C Keyboard, 84, EN-US, Single Pointing, TS S/M
1 G565C Assembly, Compact Disk Read Write/Digital Vide... Read more

Answer:Vostro 1510 Touchpad/Trackpad Freezes Randomly

Ran the Dell diagnostics and using the symptom tree I ran the 2 tests that fit this issue (I guess it's a real common problem for it to be standard in the system tree) and it didn't detect any errors/issues. All passed. By the way, to clarify what I meant by High CPU Load I was speaking of the cylinder light on the keyboard dash. I think that's actually for the HDD not CPU. So again it seems to happen when the hdd is already under load.
 

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I have had the laptop HP Pavilion 14 Notebook PC for about a year now. My touchpad has started to become unresponsive for about 20 seconds and i can't left/right click or move my mouse. Anyway left clickling sometimes seems to help, but that might just be me passing the time quicker i dont know. Plugging a mouse in works fine, so it's really just the touchpad. This happens to me really really often.  Please help me.  

Answer:Touchpad becomes unresponsive for about twenty seconds

Dear Customer, Please reinstall Alps Touchpad Drivers from the below link:http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-14-Notebook-PC-series/6936223/... Also try below troubleshooting documents and see if that helps:http://support.hp.com/us-en/product/HP-Pavilion-14-Notebook-PC-series/6936223/model/7234481/document... http://support.hp.com/us-en/product/HP-Pavilion-14-Notebook-PC-series/6936223/model/7234481/document... Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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I've been dealing with a frustrating issue with my U310 Touch for a while now and thought I'd come here to see what else I should do or if anyone else has experienced this. Basically, sometimes I cannot move the mouse via touchpad. I don't have a bulletproof way to replicate the issue at will, but it seems that this comes up only when the system is being taxed. I think this is happening when RAM gets full, as if the touchpad driver is purged from memory and I have to wait for it to relaunch. I'm not sure. I have seen that there was a previously discussed issue like this when using Microsoft Office, but that is by no means the only time this happens. I generally observe this while using a browser only, though it certainly gets worse as more programs are in use. When this happens, there is usually first a period of lag system-wide, say because of a web page loading or something like that. This is very brief and acceptable since it is a mid-range machine. But everything else, including the touchscreen, will return to working order before the mouse bounces back. The pointer is visible but won't move and I can usually even input clicks, despite the fact it doesn't move. It will last from 15-60 seconds. I haven't figured out anything I can do that makes it come back, short of waiting. Because of the way it happens, I think it is a software issue. My spouse also has a U310 Touch and has the same problem. I have done a clean install of Windows, reinstalled drivers... Read more

Answer:Touchpad sometimes unresponsive - U310 Touch

I do not have a solution, but I too have this problem on my U410(non touch). It only happens once or twice a week so it doesn't bother me that much. I have to hibernate my laptop and turn it back on to fix the problem. I updated my synaptics drivers from 17.0.8 to 17.0.19 to see if that fixes it, but it doesn't happen that often so I can't get back to you for a while. Hopefully, someone knows what's causing the issue.

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Got one for the gurus!    My daughter's T30 touchpad will send the pointer all over the interface.However if she tries to click either the touchpad or any button to executethe GUI radio button (Windows XP) .. NOTHING HAPPENS! Hitting the ENTER button only works infrequently. What is more puzzling is the fact that even upon efforts to reinstall theoperation system, we notice the same lack of functionality! Only on some interface boxes will the keyboard function. Tried updating the bios.    Already have the latest so no go. Tried using a USB mouse.    Works with hesitance OK. What say ye IBM gurus?    Got a clue? Thanks in advance for your responses.  

Answer:Touchpad click functions unresponsive!

Let me know if you find an answer. I just posted about the same thing yesterday, here >> http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=19545Chris

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So yeah,
One night while my computer was running- IBM Touchpad Windows XP I think- I cleaned the keyboard off with an antispectic wipe before shutting it off. Then I shut it down via the start menu, and the next time I tried to turn it on it wouldn't respond, and it still won't.
What should I do?

Answer:Power button unresponsive on IBM Touchpad

when you push the power button on the front of the case, do any lights come on? Look in the back of the case, can you see or feel the fan on the power supply moving?

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I apologize in advance if this has been answered elsewhere. I have Satellite a105-s2194. The keyboard and touch pad stopped working after I edited my registry to fix my dvd burner. I've tried a usb mouse. It shows up but also doesn't work.I can't do a system restore without a working mouse or keyboard so I'm kind of stuck.
I checked the BIOS and everything is as it should be. Keyboard works in BIOS and system utilities menus.
Any suggestions would be greatly appreciated. Thank!
 

Answer:Satellite keyboard/touchpad unresponsive

BIOS provides USB support before Windows starts which is why it works in BIOS but not Windows.

I suggest the best place to start is recovering your files/folders. You can probably just skip to Step 2 for your case See How to recover your folders/files when Windows won?t boot

Then you can comfortably try fixing your computer (which might need a full reformat/reinstall)
 

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Hi!  I just purchased a Yoga 13 the other day.  It's really cool, but there is this thing that really bugs me:  Every once in a while, the touchpad will render itself unresponsive for about half a second.  When the touchpad will become unresponsive is predictable:  I just need to move my finger up and down the trackpad and every 5 seconds or so, the touchpad will be unresponsive for about half a second.  This is annoying because it doesn't require 5 seconds of full use to become unresponsive, but it might be unresponsive when i first try to move the cursor requiring me to use the touchpad for a second time to move the cursor as desired. Has anyone experienced this?  Are some steps I can follow to troubleshoot this?  Could it be fault hardware and should I return it for a new one? Thanks!

Answer:Yoga 13 Touchpad periodically unresponsive

Same thing is happening to me, really freaking annoying. I downloaded the new driver for it as well but it still does that same thing. someone please help!

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The touchpad on my brand new Inspiron 15 7559 is completely unresponsive. The mouse cursor does not even appear on my screen unless I plug in an external mouse. I have tried looking on the Dell website for drivers to download but none of them have worked yet. Can anyone help me?

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A few of the Probook 450 G1 laptops that we have here at my organization have shown signs of touchpad issues. The touchpad will often be unresponsive and sparatic. If trying to click, for some reason this will type the letter s on whatever field is highlighted. We have noticed this issue on more than one of this model of laptop. Here is a very unprofessional video of the issue. During the video, you will see that the curser will jump left and right very often and randomly. I at one point I typed a few lines of "asdf" to ensure that the keyboard is working; it was working properly. However, you will see later in the video that when I click the touchpad, it automatically types a few letter s's.  I did not type those myself. A restart will fix the issue, and it may not even happen again for months on end. When it does happen, its very hard for users to get past it. Even saving their work is interupted by the keystrokes that are brought on by this issue.





7am - 3pm EST

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Product: HP Spectre x360Product #: L0Q59UA#ABL Hi, I'm having a problem with the touchpad's sensitivity and responsiveness. My father bought me this laptop a week or two ago and it's been great. By far the best laptop I've had thus far, but now it is having a major issue with the touchpad. I've scoured and googled this problem and these forums and found similar things but all the solutions offered were ineffective and I'm also having some problems I didn't see reported about. The touchpad was fine at first, and whenever I restart the laptop, it's fine and works as intended. However, a few minutes into use, if that, it starts to act up. By this, I mean the following: The cursor does not go where I intend itIt's laggyLeft click results in that omni-directional scrolling icon and trying to move the mouse means scrolling/moving the page.Right click moves off to the side and is generally weird and cannot click accurately.I can no longer soft tap to click/select something.The mouse moves on its own. As I was typing this, it tried to select/move/edit stuff. It's very erratic and makes typing or clicking or selecting very difficult.The page scrolls down on its own.I'm starting to think my laptop is haunted.There's more I can't think of right now, so I might edit the original post/comment with more info or make a subsequent post in this thread. I've tried to clean the touchpad with a lightly wetted towel (to get rid of any oil finger stains or whatever), and follow... Read more

Answer:HP Spectre x360 Touchpad/Trackpad issue (Erratic + Unrespons...

Hello adamartsy,Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.If you have already resolved your matters, please disregard this message. Thank you Duane_D

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I am running the latest build of Windows 10 (build 10240).

Now that release date is coming driver updates are arriving for my laptop (Acer ES1-111M). One of which is for the Synaptics touchpad. When I apply this driver and restart my laptop the trackpad no longer works and the new driver has an error in Device Manager and cannot start.

This device cannot start (error code 10)

The specified request is not a valid operation for the target device.

If I try to update the driver it says the latest version is installed. I have to rollback the driver to the previous one supplied by Microsoft and the trackpad works again, However the entire process repeats when the Synaptics trackpad update is automatically installed again by Windows Update.

Does anyone know how to solve this?

Thanks.

Answer:Latest updated Synaptics touchpad driver kills my trackpad - help!

Hi,
same issue with me. At each reboot, I have conflict with an IBM driver for my synaptics touchpad.
Any solution ?

best

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I am also having same experience with my HP Spectre Laptop puchased few weeks agao. Please post the solution on teh forum so that all can benefit. Thansk

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So my left touchpad button has become unresponsive. 
It doesn't seem to be mechanically damaged.
when I use the touchpad utility and swap functionality between the two buttons, it doesn't perform either so I'm guessing this is a physical rather than driver issue.

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My Lenovo touchpad is unresponsive after an update by avast that requires a reboot. I have no way to log in at this point. Is there a way around this? How do I fix it?













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Answer:Lenovo g505 unresponsive touchpad after reboot

Hi Bretibet,                           
                                              
Welcome to Lenovo Community!        
                                                                                                                       
As per the query we understood that you are facing issue with touchpad not working when the system is rebooted in your Lenovo G505 laptop.
 
As you have mentioned that when the avast antivirus updated, the touchpad not working, try to uninstall the antivir... Read more

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Okay, I bought a Brand new Lenovo G505 from Newegg.http://www.newegg.com/Product/Product.aspx?Item=N82E16834312827&Tpk=g505%20a6The first day, the touchpad seems kind of weird. I've never had a laptop before so I didn't know what to think. Today, the touchpad froze. I could not get it to move- neither of the key worked! The keyboard was fine but the touchpad was COMPLETELY unresponsive. Eventually, I put the screen down and flipped it back up and it worked.  Whats the problem? This laptop is BRAND NEW. Did i just get a faulty one? Should I return it? This should be a part of the warranty right?

Answer:Brand new G505: Touchpad unresponsive/freezes

Hi Radishes,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the Touchpad, Keyboard are not working as expected in your G505 Laptop, I suggest you to re-install the Touchpad drivers for the computer. Below is the link to download the same:
 

Touchpad Driver (Synaptics, Elan) for Windows 8 (64-bit)

Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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When Windows is reset, the touchpad will not be enabled and I must go into my control panel and open up the mouse settings. After that, the two finger scroll will work. I dont change any settings, all I have to do is open up the mouse settings and it works again. When browsing the net, when i click play on an embedded YouTube clip, or if I click on a textbox the scroll will no longer work until the page is reloaded. Once the page is reloaded, you are able to two finger scroll up and down the page again. The designated sound keys on the top left are finicky at times aswell. Typically when browing the internet, the sound keys wont work until you click the sound icon in the taskbar. Any ideas on how to solve this?

Answer:Touchpad and sound keys are unresponsive at times

Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
Based from what i read in your post, seems like  there is some issue with the touchpad drivers  & audio drivers , Please try downloading the correct drivers from support website and update
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Hi,My Y480's touchpad becomes unresponsive sometime.I tried pressing the Fn+F6 key but it never works.Later I tried installing the Synaptics Driver from their website. The frequency of the ocuurences increased.I have tried upgrading the BIOS as well.Please let me know if any solution exists for this problem. Once it occurs, I'm forced to shut down and restart holding the touchpad button for the touchpad to become responsive again. Didn't expect such issues from Lenovo. Had a Y500 for 5 years before this one and it never had any problems. Thanks

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After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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Just bought this laptop from a friend and installed Ubuntu 16.04 LTS.
The installation went well until it booted up and I saw that my touchpad is not working. It used to work fine in my friend's Windows as well!
Here's my xinput:
? Virtual core pointer id=2 [master pointer (3)]
? ? Virtual core XTEST pointer id=4 [slave pointer (2)]
? ? 2.4GHz RF KEYBOARD AND MOUSE id=11 [slave pointer (2)]
? ? DLL06AB:00 06CB:78F1 id=13 [slave pointer (2)]
? ? SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)]
? Virtual core keyboard id=3 [master keyboard (2)]
? Virtual core XTEST keyboard id=5 [slave keyboard (3)]
? Power Button id=6 [slave keyboard (3)]
? Video Bus id=7 [slave keyboard (3)]
? Power Button id=8 [slave keyboard (3)]
? Sleep Button id=9 [slave keyboard (3)]
? 2.4GHz RF KEYBOARD AND MOUSE id=10 [slave keyboard (3)]
? Integrated_Webcam_HD id=12 [slave keyboard (3)]
? AT Translated Set 2 keyboard id=14 [slave keyboard (3)]
? Dell WMI hotkeys id=1... Read more

Answer:Unresponsive Touchpad in Dell Inspiron 3551

I faced the similar issue. You can fix it by switching off i2c_hid and setting nopnp in boot parameters this way
1. Run
sudo -H gedit /etc/default/grub
In the open window edit line
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
it should look this way
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i8042.nopnp"
Save file and run
sudo update-grub
2. Run
echo "blacklist i2c_hid" | sudo tee /etc/modprobe.d/i2c-hid.conf
sudo depmod -a
sudo update-initramfs -u
echo "synaptics_i2c" | sudo tee -a /etc/modules
3. Reboot.
Enjoy !! and let me know if that worked for you.

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Hi I purchased this laptop around 4 months ago and really enjoy using it. the touchpad has always been a little unresponsive, particularly on the two finger scroll but I have been patient with it. today the cursor froze completely.  when turn on the laptop or restart the cursor appears on the screen. when I try to move the cursor using the touch pad it does not respond. when i touch the screen, the cursor disappears and never returns no matter what I do. I can navigate using the touch screen but my natural instinct is to use the touchpad so I waste lots of time instinctively going to the touchpad and then having to redo the action on the touch screen.  I updated the Synaptics touchpad driver (tip from a related string on the forum) ... sp71089.exe ... but it made no difference. Please helpThanksFrankkk

Answer:HP Spectre X360 touchpad completely unresponsive

Dear Customer, Please try the below steps:https://www.youtube.com/watch?v=FZVSnQEHavA&feature=youtu.behttp://support.hp.com/us-en/document/c04648748   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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I've seen a couple of posts here about the touchpad becoming unresponsive. mine is doing the same thing, except it seems tied to a gesture that is triggered.I went through all the settings on mine, and turned a lot of stuff off, however mine is still becoming unresponsive every now and then, and I noticed when I added the touchpad icon to the icon bar, it was turning blue when becoming unresponsive.It also comes back after lifting my finger, and putting it back on the touchpad.  this looks to be tied also to 2 fingers being on the touchpad at the same time, which the way the yoga13 is built, is necessary for your thumb to be on the bottom 2 buttons for clicking. Is there a place that i can tweak/customize/disable the gesture that is getting triggered?

Answer:yoga touchpad unresponsive may be a gesture triggering

had to turn off 2 finger scrolling

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Hello, I've bought a brand new T460 ThinkPad about 10 days ago, and I'm noticing that when I plug in an Ethernet cable, the touchpad becomes unresponsive: some clicks and taps are missed, movement is slow and and occasionally temporarily stuck. The touchpad comes to life again immediately once the Ethernet cable is unplugged. The trackpoint and trackpoint buttons above the touchpad are unaffected, only the touchpad starts to misbehave. This happens both on Windows and Linux, so it's not an OS-specific issue. Moreover, I've checked to see if I'm running the latest BIOS version, and I am. And there are no issues when using the wireless adapter, but one of the reasons I've bought a ThinkPad was that it has an Ethernet port, so not being able to use it would be extremely dissapointing. I've checked to see if there are IRQ conflicts for the touchpad, but could find none. The problem happens both when the computer is plugged in and when it's running on battery only. I've also tried two different cables in the same router, each in a different router port, and the problem persisted. I am using the latest Windows 7 drivers directly from the Lenovo website, and Arch Linux with kernel 4.4.5 - the Ethernet adapter is seen as: [ 2.751703] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k[ 2.751705] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. Should I expect this to be fixed with a BIOS update or should I contact warranty? Living with it is unacceptab... Read more

Answer:T460 touchpad unresponsive when Ethernet cable plu...

Tried an external USB mouse, it had no issues with Ethernet plugged in. So, the trackpoint works, an external USB mouse works, but the touchpad loses sensitivity and becomes choppy and occasionally unresponsive.

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everything on my thinkpad w510-4318-cto   works except trackpad and touch pad buttons and i tryed drivers  and even reinstalled windows 7 pro 64x and doent even work in setup..   is their i can check or do or  do i need to order something 













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Answer:ThinkPad W510 4318-cto trackpad or touchpad buttons dont work

have you tried FN+F8?

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I bought this laptop less than six months ago, and it's already starting to deteriorate. My Last HP laptop also started to become, essentially useless after about six months. I can see a repeating pattern here, so it's unlikely I'll continue purchasing HP products, but in the meantime, I'd like to fix this issue, so that I can still use this laptop in the interim of finding a much better company, with higher standards for product functionality. My touchpad regularly stops functioning; sometimes, I have to have my hands placed a certain way on the laptop for the touchpand to work. Other times, it will lag, or I'll have to wait or even restart for it to become functional again. Sometimes, the cursor will jump to an entirely new location while using the touchpad. Basically, it rarely works the way it is intended to be used. I have uninstalled, and reinstalled drivers, I have performed recommended updates, and bla bla bla. I'd like a legitimate solution, asap.  

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Hello guys,

I have quite an odd problem. I noticed that every time I launch a DLNA-related application like LG Smartshare and Lenovo's SHAREIt, my touchpad and mouse mysteriously become unusable (disconnecting/reconnecting does nothing).

I manage to navigate through these applications and perform my intended tasks successfully via keyboard but to enable the touchpad and mouse again, I have to logoff/on and things go back to normal (which rules out the touchpad and mouse being defective).

It only happens when I launch these apps and the rest works as it should be. Any idea what may be causing this and possible resolution?

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I have update to Windows 10 from Windows 8.1. After the Update the Touchpad becomes unresponsive after a while. Is there any new Driver for the Laptop? I use a C50D-A-10Z.

Answer:Satellite C50D-A-10Z - unresponsive touchpad after upgrade to Windows 10

mine did the same ime told its a bug in windows 10 that already seams to be fixed on mine

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Ok, so for some reason, on my Acer laptop, the trackpad isn't working. I can't see the cursor, clicks and movement do nothing, and, if I try plugging in my external mouse ( Ihome) The same thing happens. I literally can't do anything, I've even tried doing fn and f7, but nothing
 

Answer:Acer Trackpad not working

Actually, I just found a workaround. If I do CTRL+ESC I can restart the laptop from the menu, and for some reason have it work
 

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Anyone else with a chromebook R13 have a slight rattle in the trackpad, not much but just enough to notice. Here a video of what I'm experiencing.  https://www.youtube.com/watch?v=ABqP3W5Fias&feature=youtu.be I'm not actually performing a click in the video, this is just tapping on the trackpad. 

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So I have had a very... VERY... irritating problem with my Thinkpad. For the first 6 or so months I had the laptop it worked fine. Then, the left click on the touchpad was functioning like the right click (bringing up a menu).  I immediately disabled the touchpad and then used the trackpad right and left clicks which worked perfectly. After another 4 or 5 months, those buttons stopped working altogether. I could still use the touchpad to move the arrow, but I couldn't click on anything. I bought an external USB mouse and that worked fine for another 2 months. Then for a few weeks, it would work on and off. I'd have to wiggle it around in the USB ports to get the laptop to recognize it. (it had nothing to do with the ports... there were 3 of them and they all worked fine). Then it stopped working completely, AND, my laptop refuses to acknowledge ANY USB I plug in.  I have run out of options now. I can't even install anything, download any files from lenovo website. I can't do anything. Does anyone know if it is still salvageable? Has anyone had the same problem? The lenovo digitizer for tablets.... would that work for this thinkpad? (sorry... not as tech savvy as the rest of you) Thanks a bunch,Amanda

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

Go into the BIOS (press F1 during the initial bootup) menu then go into CONFIG -> Keyboard/Mouse -> Disable both the TrackPoint and Touch Pad -> press F10 to save and exit.

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Hi guys, I am trying to maintain my doughter's school aptop but encountered something exceding my limited expertise. Since about 10 days the touchpad, buttons and the red thingie stopped working. I have read all the forum issues, uninstalled the drivers and re-installed new ones (first through the lenovo sulotion centre, then the synaptics generic version). About 6 times now. That didn't work. It says "component not present, not working correctly or divers not fully installed, error 24" (translation from Dutch, probably used some incorrect terms).Running windows 10 on this t420. All worked fine untill this happened. I saw that some new mouse drivers have been installed around the day of malfunction but can't find how or where to remove those (still getting used to this windows 10).Any suggestions? 

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

So far, there's just 2 of us with trackpoint / touchpad problems as a result of installing Windows 10.  My post:  https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T420-Win-10-Pro-Ultra-Nav-19-00-12-61-Tr... I've combed through this forum and have no one else reporting these same issues; most are reporting that left and right click buttons are working, but the middle button did not work.  In my case, it was the opposite; the middle button scrolled (albeit very choppy), and the left / right buttons were dead.for my Trackpoint.  It's not a hardware issue, as all buttons function as normal in Win 7, but upon installation of Win 10, the buttons do not work.  I went so far as to do a clean install of Win 10 to ensure there were no conflicts between Win 10 and any leftover Win 7 system files, only to end up with the same old left and right button problems. So until the Ultra Nav drivers to enable full functionality of trackpoint / touchpad device, the only solution is to use a physical mouse or revert back to your prior operating system.    

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System:  ThinkPad T420 4236EP3, i5-2520M(2.5GHz), 4GB RAM, 320GB 7200rpm HD, 14in 1366x768 LCD, Intel HD Graphics, CDRW/DVDRW, Intel 802.11agn wireless, WWAN option, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, 6c Li-IonTrackPoint and Touchpad and associated buttons were both fully functional in Win 7 Pro.  My laptop displayed no issues with cursor control, or with any of the 3 TrackPoint and 2 Touchpad hardware buttons.  Problems:  Immediately after an upgrade install of Win 10, TrackPoint pointer and Touch pad were functioning fine, but left and right buttons for both interfaces do not work. Middle button scrolls, but very choppy.FN-F8 does not bring up Ultra Nav toggle screen.Fixes attempted: Uninstall and reinstall Ultra Nav Driver 19.00.12.61 from my Lenovo T420 download page.  No change.Rolled back to Win 7 Pro.  TrackPoint and Touchpad buttons resumed working along with FN-F8 command.. Reinstalled Win 10 Pro and same problems as described reappeared.again.End Result:I abandoned WIN 10 Pro and rolled back to WIN 7 Pro.  This is a work laptop and did not have the leisure time to further research or troubleshoot the issues.  I also could not find any instances of other users reporting the same problems. I will monitor this thread to see if there are any suggested fixes.  For now, Win 10 Pro is not a viable OS for my T420 laptop.T42    &... Read more

Answer:T420 / Win 10 Pro / Ultra Nav 19.00/12.61 = TrackPoint and Touchpad hardware buttons unresponsive

Hello - I had the same problem a few weeks after upgrading from windows 7 pro 64 bits to windows 10 pro 64 bits on my t420s. I tired to replace the hardware without sucess with a new palmrest assembly. Finally I found a solution that fixed it by going to the mouse and trackpad settings in windows 10 and there changing the delay setting for the trackpad to respond - once I had changed that setting everything (trackpad buttons and trackpad) worked again.

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Hi all,

I have a problem with my Synaptics Touchpad. I can always move arround with one finger, and the physical click always works too. However, with heavy disk usage (like when Windwos is installing updates, or Chrome is opening a gazillion tabs at once) the two finger scroll does not work temporarily. After the hard drive sucking program finishes its tasks, the mouse works fine once again.

Are there any solutions to this problem?

Thanks!

Answer:Satellite P50-B - touchpad scrolling unresponsive with high disk usage

The two finger scrolling is controlled by touchpad driver? in your case it seems to be the Synaptics touchpad driver.

I guess that the Synaptics process will be interrupted in case of heavy system and CPU load.
Usually this is nothing unusual? in many cases such short temporal interrupts may appear if notebook will be used under heavy load.

But I think you could solve this settings the synaptic process priority to an higher level.
Please check this nice HowTo change the process priorities in Windows Task Manager
http://www.wikihow.com/Change-Process-Priorities-in-Windows-Task-Manager

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Hi, I'm having a problem with the left-click on my Z580. The trackpad and right-click continue working fine, but the left-click (and single tap on touchpad, equivalent of left-clicking) suddenly stop working completely. I think both times it happened I was try to highlight some text, so holding the left-click down, so I'm not sure whether that has anything to do with it. It happened yesterday, and again today. Restarting the laptop fixed it both times, but it worries me! Do you think it's a physical problem with the touchpad, or a driver issue? I only bought the laptop in summer  2013, but it was a display model so I guess the touchpad has had more use than most of this age. Still, I thought Lenovos were pretty reliable so hadn't expected a problem so soon. I'm not very knowledgably with the technicalities of computers (but can follow instructions!) so any help would be hugely appreciated as I'm not sure where to start trying to diagnose the issue.

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