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Acer Aspire left hinge is so bad now that the top ...

Question: Acer Aspire left hinge is so bad now that the top ...

The left hinge of my Aspire E series laptop is so off the hook now, when I open and close the computer it exposes a gap and you can see the computer inside. That can't be good! Also, over the two years I've had it, the small screws on the bottom fall out and I have to constantly screw them back in - one of them being the left hinge corner screw. And now I can't even screw a screw in as it just turns round and round. I don't know what to do...is it over for this computer? This is the second Aspire I've had in only five years.

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Preferred Solution: Acer Aspire left hinge is so bad now that the top ...

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Answer: Acer Aspire left hinge is so bad now that the top ...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.Could you post here one or two pictures of the area concerned (bottom and near the hinge)?

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The left hinge of my Aspire E series laptop is so off the hook now, when I open and close the computer it exposes a gap and you can see the computer inside. That can't be good! Also, over the two years I've had it, the small screws on the bottom fall out and I have to constantly screw them back in - one of them being the left hinge corner screw. And now I can't even screw a screw in as it just turns round and round. I don't know what to do...is it over for this computer? This is the second Aspire I've had in only five years.

Answer:Acer Aspire left hinge is so bad now that the top ...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.Could you post here one or two pictures of the area concerned (bottom and near the hinge)?

4 more replies
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The left hinge of my Aspire E series laptop is so off the hook now, when I open and close the computer it exposes a gap and you can see the computer inside. That can't be good! Also, over the two years I've had it, the small screws on the bottom fall out and I have to constantly screw them back in - one of them being the left hinge corner screw. And now I can't even screw a screw in as it just turns round and round. I don't know what to do...is it over for this computer? This is the second Aspire I've had in only five years.

Answer:Acer Aspire left hinge is so bad now that the top ...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.Could you post here one or two pictures of the area concerned (bottom and near the hinge)?

1 more replies
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The Left hinge of my Acer Aspire M has become faulty.  The bottom hinge appears to be lose and the top has separated creating a gap.  I have been carefull using it and have read of others with this fault.

Answer:The left hinge on my Acer Aspire M has become faul...

What is your question? We could probably use the whole model number too.

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My Acer Aspire M left hinge is broken causing the screen as well as the computer to come apart. Any time I open or adjust the screen it cracks and breaks apart. Is there anything I can do to fix this?

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My Acer Aspire M left hinge is broken causing the screen as well as the computer to come apart. Any time I open or adjust the screen it cracks and breaks apart. Is there anything I can do to fix this?

Answer:My Acer Aspire M left hinge is broken causing the ...

The only way you can get that fixed is via Acer Support. But if you feel like you're competent enough, you can try to repair this yourself if it's just a small part popped out, but if there are cracks, then you need to call Acer. If you can't do this, take a snapshot to see if I can help further.





First, CALM DOWN and look at my profile picture. Calm? Now post your message. If I helped, a Kudos would be great! Marking as solution will help others as well, thank you!

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Hello all. I have been reading many horror stories about the left hinges of Acer laptops always breaking and unfortunately, the exact same problem as happened to me. At first, a slight pop sound occasionally happened when normally closing or opening the laptop. Now when I attempt to close it, the plastic casing around the LCD screen begins to split and the laptop is unable to close. Apparently this is a common Acer problem and I am so upset this is happening! I typically buy Acer laptops and I do not know what to do. Anyone with any advice? Thanks

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Hello, I bought an Acer Aspire R15 with Windows 10 from Best Buy in mid-June 2016. I just noticed today that the left side hinge is stuck at a 180 degree angle, so that my screen looks lopsided. (I think I have once, just to see that it really will do this, turned it into tablet mode from laptop mode, and back again, so it isn't as though I have been swinging it around willy-nilly!) Anyway, I have tried to free it up but daren't apply pressure as I am afraid of breaking the case, or the display, or the hinge itself! Any ideas, anyone out there? Please? Thanks in advance! 

Answer:Acer Aspire R15: Left side hinge is stuck at a 180...

Hi, It is unfortunate to hear about the issues you're having with your case and opening the lid to your laptop. I would recommend having the machine serviced.
 
I can assure you that a far larger portion of Acer laptops do not have this issue. A lot of research, time and developement go into the area around the hinges to minimize issues, but laptops have had these issues for 20+ years. The hinge is a common component that produces a lot of stress. While we do measure ourselves to others, a quick google search replacing Acer for another manufacture is sure to produce the same results.





Links Importantes: Pįginas de Suporte Global | Artigos da Base de ConhecimentoRemember to mark posts that resolved your issue with Accept as Solution.

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Hello, I bought an Acer Aspire R15 with Windows 10 from Best Buy in mid-June 2016. I just noticed today that the left side hinge is stuck at a 180 degree angle, so that my screen looks lopsided. (I think I have once, just to see that it really will do this, turned it into tablet mode from laptop mode, and back again, so it isn't as though I have been swinging it around willy-nilly!) Anyway, I have tried to free it up but daren't apply pressure as I am afraid of breaking the case, or the display, or the hinge itself! Any ideas, anyone out there? Please? Thanks in advance! 

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My Acer Aspire E1-571G was bought 2 years ago and i took great care of it, the left corner started clicking and i noticed the cover lifting when i opened and closed the laptop. This has now resulted in something coming loose in the laptop and the cover now gapes when i open and close it. This is definitely a manufacturing fault and i have found out that others have the ACER laptops has the same problem. I cannot find a email address for ACER. How many others have this problem? Shouldn't ACER have recalled the laptops when they found out about this problem? What can i do to hold them accountable for this MANUFACTURING FAULT? 

Answer:ACER ASPIRE E1-571G LEFT HINGE BROKEN

I am having the same issue with the same model, and there are a lot of reports from other models. The problem does seem to be getting progressively worst too. Originally it just clicked, now it seems to be pushing against the case in the corner and gradually separating it. Any advice on how to get this serviced or repaired would be great...

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I have got same problem, Left hinge is not working. Cover split near left hinge. I am in whitefield, Bangalore and clueless what should I do. I bought ACER ASPIRE V5-471P 6467 2.5 years back. I was happy except space bar in keyborad. I found many-many people have similar left hinge issue. Can Acer will help fix this problem in Bangalore , India? Will Acer fix this for me same day without any cost?

Answer:ACER ASPIRE V5-471P 6467 left hinge broken issue

Is it possible, there might be any screw which might have falled down?

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I have got same problem, Left hinge is not working. Cover split near left hinge. I am in whitefield, Bangalore and clueless what should I do. I bought ACER ASPIRE V5-471P 6467 2.5 years back. I was happy except space bar in keyborad. I found many-many people have similar left hinge issue. Can Acer will help fix this problem in Bangalore , India? Will Acer fix this for me same day without any cost?

Answer:ACER ASPIRE V5-471P 6467 left hinge broken issue

Is it possible, there might be any screw which might have falled down?

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I have an Aspire E15 laptap, not quite 2 years old.  Just noticed the left hinge is coming apart.  I have to keep pushing it back together.  

Answer:Aspire E 15 left hinge

That is a huge problem. if it breaks, that could ruin your screen. be careful with it. I would contact acer support to have it repaired. is it under warranty?





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I have an Aspire E15 laptap, not quite 2 years old.  Just noticed the left hinge is coming apart.  I have to keep pushing it back together.  

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i have had this laptop for just over 2 years now. i can't remember when this problem started because at first it was hardly noticeable, but for at least a few months now i have been having issues with my the left hinge/corner on my laptop. apparently this is a pretty common problem among many acer models. at first it seemed as though the hinge had gotten slightly out of place and would need to kind of pop back in every once in a while as i opened or closed the lid. i wasn't worried about it until a several weeks passed and it was happening every single time i opened or closed the lid. when i turned the laptop around so i had a better look at the hinge, i saw that the 2 plastic pieces that hold the laptop together were actually splitting apart in the corner. this has only gotten worse over time--the gap between the pieces keeps getting wider and the split travels further. i think it's inevitable that pretty soon the power adapter is going to shift out of place because of this and i won't be able to charge the laptop, rendering it useless. is there anything i can do to fix this other than replacing the lid/hinges? i feel like even if i get the parts replaced, the same thing is just going to start happening again eventually. should i just go ahead and start saving for a new laptop (NOT another acer)?

Answer:aspire E1-531 left hinge broken?

I have this same problem!! I went searching online and discovered that I am definitely not alone.I would like to know how or if it it repairable and/or is Acer willing to compensate for repair service.

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Relevance 78.72%

i have had this laptop for just over 2 years now. i can't remember when this problem started because at first it was hardly noticeable, but for at least a few months now i have been having issues with my the left hinge/corner on my laptop. apparently this is a pretty common problem among many acer models. at first it seemed as though the hinge had gotten slightly out of place and would need to kind of pop back in every once in a while as i opened or closed the lid. i wasn't worried about it until a several weeks passed and it was happening every single time i opened or closed the lid. when i turned the laptop around so i had a better look at the hinge, i saw that the 2 plastic pieces that hold the laptop together were actually splitting apart in the corner. this has only gotten worse over time--the gap between the pieces keeps getting wider and the split travels further. i think it's inevitable that pretty soon the power adapter is going to shift out of place because of this and i won't be able to charge the laptop, rendering it useless. is there anything i can do to fix this other than replacing the lid/hinges? i feel like even if i get the parts replaced, the same thing is just going to start happening again eventually. should i just go ahead and start saving for a new laptop (NOT another acer)?

Answer:aspire E1-531 left hinge broken?

I have this same problem!! I went searching online and discovered that I am definitely not alone.I would like to know how or if it it repairable and/or is Acer willing to compensate for repair service.

2 more replies
Relevance 78.72%

i have had this laptop for just over 2 years now. i can't remember when this problem started because at first it was hardly noticeable, but for at least a few months now i have been having issues with my the left hinge/corner on my laptop. apparently this is a pretty common problem among many acer models. at first it seemed as though the hinge had gotten slightly out of place and would need to kind of pop back in every once in a while as i opened or closed the lid. i wasn't worried about it until a several weeks passed and it was happening every single time i opened or closed the lid. when i turned the laptop around so i had a better look at the hinge, i saw that the 2 plastic pieces that hold the laptop together were actually splitting apart in the corner. this has only gotten worse over time--the gap between the pieces keeps getting wider and the split travels further. i think it's inevitable that pretty soon the power adapter is going to shift out of place because of this and i won't be able to charge the laptop, rendering it useless. is there anything i can do to fix this other than replacing the lid/hinges? i feel like even if i get the parts replaced, the same thing is just going to start happening again eventually. should i just go ahead and start saving for a new laptop (NOT another acer)?

Answer:aspire E1-531 left hinge broken?

I have this same problem!! I went searching online and discovered that I am definitely not alone.I would like to know how or if it it repairable and/or is Acer willing to compensate for repair service.

3 more replies
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After just 21 months ownership the left hinge on my Aspire M£-581PTG laptop snapped. The laptop has been well cared for. To avoid damage to the screen we have not been able to use the laptop. This happened over 6 months ago. Acer help desk were not helpful. "Send us the computer and we will do diagnostics on it for GBP 80". With the help of a local independent computer repairer, we worked out the hinge part which needs to be replaced. However, our suppplier has had this part on order since May. There is no clarity from Acer as to why the part is not available and when or if it will become available. Reading other posts in this forum, I see that this hinge fracture problem is not uncommon. I'm distinctly unimpressed with Acer quality and lack of service. Need to get a new laptop and it certainly won't be an ACER.

Answer:Aspire M3-581PTG broken left hinge

Hello, Only for information:Do you need these parts? or the plastic part? I'm not an Acer employee. I'm just a volunteer/member.

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Relevance 77.9%

After just 21 months ownership the left hinge on my Aspire M£-581PTG laptop snapped. The laptop has been well cared for. To avoid damage to the screen we have not been able to use the laptop. This happened over 6 months ago. Acer help desk were not helpful. "Send us the computer and we will do diagnostics on it for GBP 80". With the help of a local independent computer repairer, we worked out the hinge part which needs to be replaced. However, our suppplier has had this part on order since May. There is no clarity from Acer as to why the part is not available and when or if it will become available. Reading other posts in this forum, I see that this hinge fracture problem is not uncommon. I'm distinctly unimpressed with Acer quality and lack of service. Need to get a new laptop and it certainly won't be an ACER.

Answer:Aspire M3-581PTG broken left hinge

Hello, Only for information:Do you need these parts? or the plastic part? I'm not an Acer employee. I'm just a volunteer/member.

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Aspire E1-571, I have acer E1-571 aspire laptop. 1 year back , my laptops left side near the adapter plug in began to crackle everytime the screen was open and closed, slowly on the same side the plasitic became more and more separated, until recently this was not a major issue but as time wore on that small gap has become so wide. So i had repaired it by spending almost 4000rs and by changing bottom cover. After few days same issue again arrise and hinge where broken.This computer has never been out of the house or abused in any way.This appears to be a common Acer problem and seems to me Acer needs to step up for people like me and provide a repair. How about it Acer? Is it worth it to stick your customers with this? . please provide any repairs.

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Aspire E1-571, I have acer E1-571 aspire laptop. 1 year back , my laptops left side near the adapter plug in began to crackle everytime the screen was open and closed, slowly on the same side the plasitic became more and more separated, until recently this was not a major issue but as time wore on that small gap has become so wide. So i had repaired it by spending almost 4000rs and by changing bottom cover. After few days same issue again arrise and hinge where broken.This computer has never been out of the house or abused in any way.This appears to be a common Acer problem and seems to me Acer needs to step up for people like me and provide a repair. How about it Acer? Is it worth it to stick your customers with this? . please provide any repairs.

Answer:Re: Acer laptop LEFT side Screen hinge Problem [ N...

>>>So i had repaired it by spending almost 4000rs and by changing bottom cover.>>> Who did the repair and replaced the bottom cover? Jack E/NJ

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Good Afternoon, I recently bought became an acer user after I found this Aspire laptop that had everything that I wanted at a reasonable price. But after just a couple years the left side near the adapter plug in began to crackle everytime the screen was open and closed, slowly on the same side the plasitic became more and more separated, until recently this was not a major issue but as time wore on that small gap has become so wide it seperates the whole computer in two causing my the port that the power cord is connected to has fallen deep inside the laptop. As I begin to research this problem I came to find that this was something that has happened to almost every acer laptop no matter the price or type, now my question is since this is a manufacturers problem shouldnt ACER fix this issue without any cost to the customer since it is something that should have been fix in design phase? I find this perplexing because I have owned other laptops that I have droped (I have never dropped this one) that has NEVER split open. PS if you do not believe me research for yourself. most of these malfunction happen before a years usage

Answer:Acer laptop LEFT side Screen hinge Problem

Hi, It is unfortunate to hear about the issues you're having with your case and opening the lid to your laptop. I would recommend having the machine serviced.
 
I can assure you that a far larger portion of Acer laptops do not have this issue. A lot of research, time and developement go into the area around the hinges to minimize issues, but laptops have had these issues for 20+ years. The hinge is a common component that produces a lot of stress. While we do measure ourselves to others, a quick google search replacing Acer for another manufacture is sure to produce the same results.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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Left hinge broke on my Acer laptop here on March 13, 2017, and when I tried to close my laptop not realizing the plastic had split it cracked my touch screen.  I called Acer to see if this issue had been addressed as a "known issue" that they would repair but it isn't.  I also asked if the newer laptops have addressed this problem and I could purchase one without worrying about it, but they would not comment on that and just said anything outside of 3 years isn't covered. A quick Google search has turned up this issue as fairly common and occuring anywhere from 6 months and beyond of ownership.  Can anyone tell me if the newer laptops they produce have this issue?  I can't see myself justifying buying a similar product with the exact same issue that Acer refuses to address when you have other options for which the hardware seems much more stable and the cost comparable.  Does anyone have any insight to this beyond what I've experienced?

Answer:Acer laptop 3.5 years old broken left hinge issue

>>>A quick Google search has turned up this issue as fairly common and occuring anywhere from 6 months and beyond of ownership. >>> Not common. But does happen to most brands in my experience. Especially when one is in the habit of regularly and often opening and closing the lid on stepping away from the machine. The other vulnerability from this habit are the conductor trace lines on the video ribbon cable which threads tightly thru the hinge area. Jack E/NJ   

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Acer M5-581Tleft hinge started creeking and splitting with no undo stres or movements. sitting on desk, not traveling just opening carefully. i saw the other post was filled with other people with the same problem and the board was closed with no solutions listed publicly

Answer:Acer laptop LEFT side Screen hinge Problem

I am having the same problem. Hope Acer will address this.

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After Less than an Year's Usage, My Acer Aspire V3's Hinges broke, I had to replace them from the lower side. Now, the left hinge has beroken from the left side and has damaged the screen frame also. Please advise what will be the charges to get it fixed. and from where? Regards,Anas Ahmed Jeddah, KSA

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Earlier today, I accidentialy dropped my Acer laptop, and the lid hinge popped out. I am wondering if I can somehow pop the hinge back on because I tried to, but failed to. Everything is fine, no damage to screen, no visible dents, everything is loading at a normal pace, but the only problem is the lid hinge.If anyone has a solution to this, I would be happy. Thanks.

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After Less than an Year's Usage, My Acer Aspire V3's Hinges broke, I had to replace them from the lower side. Now, the left hinge has beroken from the left side and has damaged the screen frame also. Please advise what will be the charges to get it fixed. and from where? Regards,Anas Ahmed Jeddah, KSA

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Hi,I have an acer aspire v5 touch screen laptop.The other day the hinge became loose on the laptop causing the top panel of the bottom half of my laptop to pop off and crack the touch screen all the way across the screen. So now I can't use the touch screen and the touchpad also won't work so I have to use a mouse. I was wondering if there have been any other known problems with the hinges on acers? 

Answer:acer aspire v5 hinge/cracked touchscreen

I am not aware of any specific issues with hinges on the V5 series. My recommendation is to contact Acer technical support in your region, to inquire what service options are available for your system.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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Hi,I have an acer aspire v5 touch screen laptop.The other day the hinge became loose on the laptop causing the top panel of the bottom half of my laptop to pop off and crack the touch screen all the way across the screen. So now I can't use the touch screen and the touchpad also won't work so I have to use a mouse. I was wondering if there have been any other known problems with the hinges on acers? 

Answer:acer aspire v5 hinge/cracked touchscreen

I am not aware of any specific issues with hinges on the V5 series. My recommendation is to contact Acer technical support in your region, to inquire what service options are available for your system.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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My old acer aspire 5742 is in a very good condition, basicly new, expect one thing, the left hinge is broken. its been broken for a while, over 3 years. this has cracked the case near the off button and when i move the screen toofar back the laptop turns off/ locks. the reason i made this is because i am looking to upgrade, so i was going to sell it and i feel like this hinge is holding me back from the price i am aiming for. any way i can fix this?

Answer:Acer aspire 5742 broken hinge

http://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H1.Xaspire+5742+hing...You will have to buy the hinges, completely disassemble the laptop and the display.Even with good hinges, I doubt you can get $125 for the laptop.

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My old acer aspire 5742 is in a very good condition, basicly new, expect one thing, the left hinge is broken. its been broken for a while, over 3 years. this has cracked the case near the off button and when i move the screen toofar back the laptop turns off/ locks. the reason i made this is because i am looking to upgrade, so i was going to sell it and i feel like this hinge is holding me back from the price i am aiming for. any way i can fix this?

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Hi I have an Acer aspire 6935g the hinge and bracket assembly is attached to a cast metel component. This has snapped and I need to know what it's called so as I can order the part. Can anyone help.
Thank you Richard

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I've been looking for a center hinge for my Acer aspire 1825ptz. Part number is 33.PND07.003. The service center said they don't have this part. I took good care of my laptop and everything is working perfectly but the hinge gave way despite my TLC. Can anyone help me?

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Hey there,Recently, the right hinge of my laptop completely came off dragging, and snapping the front panel alongside this. I took it into a local repair shop and was told that the back panel would also need replacing as that was broken also, I was told this would cost me £100 to replace. I was just wondering if anyone had a rough idea if i sent in this to acer, what sort of price range I would be looking at for a replacement of the right hinge, front panel and rear panel. Obviously i know that these aren't going to be exact figures but i was just wondering if anyone had an idea over a rough prince range I would be looking at. I don't want to send £50 to send it in, only to be quoted a figure of £250 or so when i could get it done locally for £100. Thankyou for all your help.

Answer:Acer Aspire V3 571G Hinge + Panel Replacement

I would recommend contacting your Acer's technical support in your region because the cost of repair varies by region. When you contact them you may inquire about the price for repair.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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Hi Good Day! My Acer Aspire E5-551G touch pad are not working properly. I tried to install and uninstall touchpad synaptics many times but it is still not working. I cannot drag anything, my left and right click are not working. I tried to search solutions online but none of them worked. When i install the driver it say that the device was updated but it is not working. I hope you can help me with my problem. 

Answer:My Acer Aspire E5-551G touchpad left and right cli...

My OS is Windows 10 64-bit i upgraded it from windows 8.1 

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Hi Guys,I have a E5-571-55FN. and really having a big problem with the Precision Touch Pad.Now i have read through quite a couple of posts here with issues similar to mine but no real solution to the problem.My touchpad is working to a degree, but my issue is with the left and right click.rarely it will work fine - other times not unless you murderously pound the thing to get it to click - i have uninstalled the driver. used microsoft's - used Elantech's, uninstalled - used Synaptics'.... nothing seems to solve the issue.weirdly, my wife has the same laptop and her touch pad works fine. been considering "swapping" them around one night while she is sleeping - but her's is red and mine is blue. think she will notice? Any solution, guys, would greatly be appreciated. Many thanxBraaivleis

Answer:Acer Aspire E 15 Precision Touch Pad Left/Right Cl...

Hi,Go to Settings, select Devices, click Touchpad in the left pane, change Touchpad sensitivity with dropdown menu to different level, try to get a suitable setting for you.

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The left click button on the touchpad of my Acer Aspire One Netbook recently stopped working properly. It won't let me click ( except sometimes after pressing the button repeatedly), and when it does, it highlights everything on the page and drags the links I try to click. I can't get it out of drag mode, and trying to use the scroll bar is hell because it won't stop scrolling. I think the left click button is stuck.

I've had the computer for three years, and up until a few weeks ago, I'd never had this problem. I don't want to send it back to Acer or buy any new parts. Is there any solution to this problem?

Answer:Left Click Button Not Working on Acer Aspire One

Boot into Setup (Bios) go to Integrated Peripherals and see if Touch Pad is disabled, if so, using your arrow key Enable it. Save and Exit. (it probably is already enabled)
Go to the Acer Driver page Acer | Download find your model and download the Touch Pad Driver.
Go to the Control Panel/Mouse (or touchpad) and adjust the sensitivity.

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It seems to have changed my harddisk security password so I cannot get past that I have tried the unfreeze method and still nothing my password is incorrect is all I get.My black screen comes up with messages as follows PXE-E16:MEDIA TEST FAILURE, CHECK CABLEPXE-MOF: EXITING BROADCOM PXE ROM.I have no idea what to do now I have tried most of advice in solutions but no change and I think it is because I cannot get past the HDD security

Answer:Acer aspire 5715Z BIOS download has left me with B...

sherree,
 
If you can get into the BIOS I suggest you reset the settings to default. This can be done by pressing F9 while in the BIOS, then saving changes and exiting. If there is a BIOS password that was created for the system, and you do not know the BIOS password, then a repair with fee could resolve this issue. 

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The right hinge broke on my ENVY m6. Now the left one is about to go. The waranty is up and I have noticed that this is a common problem with this product. I should hope that there has been a recall on this. HP should at least repair the issue free of charge (waranty or no waranty). I take great care of my things and my computer is no exception. Please give me advice on this one. I am extremely disappointed at this point.

Answer:Broken right hinge. Left hinge about to go on my ENVY m6

Hi @NeiCe , I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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Very frustrated with this...I opened the laptop gently as I would always do  and the hinge on the left side of the laptop just snapped and popped out of the plastic monitor frame.  The design of the hinges are just terrible and i can now see how they work because the case has been damaged just from opening and closing the laptop.  I can now see inside the whole left side of the case.  To top it off I have already invested considerable time into upgrading the OS to Windows 10 and customizing and installing software on this laptop. I cannot close my laptop entirely since the screen closes on an incorrect angle. Since I am out of warranty, is there any way to fix this problem? After reading several posts, it seems to be a common problem with the envy models.

Answer:HP ENVY dv7-7233nr Broken Left LCD Screen Hinge; Left side o...

@phosfate00

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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Okay, well I think I've got a bit of an issue here.

The sound had originally worked before, but I guess I played my music a little too loud.
I was used to amplified speakers...

And now the left internal speaker might have blown out.
The issue is that I hear crackling.
I can hear some of the noise coming from it so it's not 100% dead, but the right speaker still works.

It's just scratchy and not very loud when I play music from the left speaker.
And so I was wondering if maybe I blew the speaker out, and if so....

I was wondering if there was a way to fix this easily. (Yes, sound drivers are fine and so are balances on stereo)

If not, would Acer cover this in their 1 year warranty?
I just bought it August 13th.
Damn Circuit City has the stupid 30 day return thing...
So I don't think they can take it back.

Thanks.

-Dylan
 

Answer:Acer Aspire 5100 (Laptop) Left speaker blown out?

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Hi guys,    So I have this problem for a certain of time and I can't find any solution for it.Maybe someone who had this problem can help me please?                                                                Here is a screenshoot of what I get :  Sorry that is in my language, so there it says something like : - - - Power surge on the USB port, Unknown USB Device needs more power than the port can supply. - - - And before you asking if I tried to : Reset : Tried [ Unsuccesful]Disable or Unistall all USB Drivers from device manager [ Unsuccesful ]Deactivate on power manangenet at USB Settings [ Unsuccesful ]Trying other mouses or keyboards to both ports? [ Not worked ]  The point is that these ports give power to the USB I insert on them, but if is a mouse or a keyboard is not working.But If I use some stereo boxes with USB or a Laptop Cooler, these works. So can anyone help me to enable back my 3.0 ports from the left of my laptop as they were before?Did someone has a problem like this? And no, doesn't read any kind of Data USB Storage, only gives power and only, like, they have been disabled and can only give power but can't do nothing with that power.    

Answer:Acer Aspire E5-573G-36ZD [Power Surge on my left 2...

>>>But If I use some stereo boxes with USB or a Laptop Cooler, these works>>> Dulapurile stereo & cooler folosesc puterea USB? Dac? da, cāt de mult? Cāt de mult? putere USB folosesc mouse-ul ?i tastatura? Avem nevoie de specifica?iile de alimentare USB pentru fiecare dintre dispozitivele USB pe care īncerca?i s? le utiliza?i. Jack E/NJ

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Answer:acer aspire 4810T 2 LEFT HAND SIDE KEYS DO WORK ...

jayvee,
 
As long as nothing was spilled or the unit was dropped that would typically mean that the keyboard itself could be defective, the keyboard ribbon could be loose, or the motherboard could be defective. Depending on your level of expertise, you can check the ribbon cable to make sure it did not come loose from the motherboard, otherwise you might have to take the system to a local technician and see about getting some assistance.

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HP fixed my left hinge and finally it was distorted to where I jad to be careful opening it.  THEY JUST FIXED THIS!!  I opened the case and saw the bolt receptacles in the case are not holding the hinge in.  This is a horrible design!!!!!!!!!!!!  I put an oversize sheetmetal screw through the bottom bolt hole and the sent it through the offending hinge.  Now it looks crappy just to do the dame tying.  Very dissappointed-doubt I will buy HP again,

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Hi. The option to get a new one comes as a pair only. Does anyone have a spare? I don't really need to buy the right one only the left hinge. Regards Peter.

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Question: Left Hinge

I have had the HP Envy for some time and expected it to be a premium product by HP leading me to believe that it would be a good long term laptop to use. Unfortanately, this is not the case, after spending a huge sum of money on a laptop I would not expect the laptop to have such a stupid problem, where the laptop seperates from it's casing. After doing some research I have found that this is a regular fault and HP aren't doing much about it. I am giving HP a last chance to contact me as to what they can do for me before taking action myself.   

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Question: Left hinge

Hi This is about the back cover below the left hinge which pops out around 4 to 5 mm when laptop is opened or closed. After checking, it seems that the back cover area that supports the left hinge is very weak and damages easily. I always thought that every laptop maker has tests which certifies how well a laptop deals with continuous opening and closing. Obviously corners have been cut and quality control have not been vigilant. With the number of complaints this has, HP should do an unconditional recall to redeem their name. I was considering getting a Spectre for my wife but now I have doubts about thier quality and customer focus.

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Question: Broken left hinge

I have had my Envy for about 2 years. The left hinge has broken and when I went to have it repaired, I was told it would cost over $300! This same thing happened to the HP laptop I had previously that this new one replaced! The repair place told me is was the exact same thing that happened to my old laptop and that it was a common issue! Why hasn't there been a recall? Obviously this is happening constantly! Does anyone know how to fix the issue?Thank you

Answer:Broken left hinge

@jonathanbenson

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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Question: Left hinge broke

Left hinge mounting broke not long after purchase. Unfortunatly long enough to not be under waranty. Case starting to separate. 

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Question: Left Hinge problem

We have purchase our HP Envy TS 15 from Costco online about 3 years ago. The warranty has expired. About couple of months ago I saw the left hinge seperating from the casing. It makes a clicking sound when the screen is closed/opened. I am not sure if may be getting worse. But today, not sure if this is related but I realized the battery was drained and although the computer was plugged, it was not charging.  After reading numerous other posts on this hinge issue, I wanted to see if HP can provide a path forward to resolve the issue and repair my computer. Thanks for your time, Alp

Answer:Left Hinge problem

@alpserdar

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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Question: HP envy left hinge

I've read in the forum that someone got their laptop repaired at NO COST?? Even after lapse of warranty? Wow, what did you do to convince HP to do this? I have sent several requests and complaints and a HP rep phoned to ask about it then told me to pay $300.00 for the repair. I do believe a substandard quality back cover which undoubtedly costs very cheaply to make is a good trade of for keeping customers. But it seems HP is more concerned about making money once and not considering about after sales and follow up sales. They certainly lost me and I was considering buying the Spectre but not anymore. BTW I checked an online supplier for the back cover and it sells for $35.00 from China but I prefer to do the repairs myself.

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Hi, the left hinge (as I look at the screen over the KB) on my T42 broke. The computer still works fine. Can you tell me which part I need to fix the broken left screen hinge? Also, is this something I can do myself? Thanks.

Answer:T42 Left Hinge broke

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/39t6192_01.pdf follow this manual it will show you how, you can order the part from IBM parts or ebay, the part number is included in the manual. 

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I am having an issure with the corner of the base of the laptop seperating near the bottom left of the screen (near the hinge). When the laptop is opened, the piece pop apart. When I try to snap them back together, they pop back apart as soon as I let go. I have been looking on the forum and it seems that this was a common problem. I am concerned because I do not want it to break as it was not a cheap laptop. Can anybody help with this issue?

Answer:HP ENVY 17" Left Hinge

Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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Question: Left hinge broken

I have HP pavilion HP 15-r210dx. Its left hinge is just broken. I was just closing the lid. I am very disappointed with HP quality. I need it to be fixed by HP. How can metal hinge be broken in normal use. Its just 1.5 years old. 

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Question: Broken left hinge

Purchased in April 2014 directly from HP. Producy number is E1P14AV. Serial number is: 5CG416D5W4. Like many others have experienced, the left hinge has broken. Will HP repair this defect? Tony

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Question: SL400 Left hinge

I got my SL400 2743CTO back in december of 08 and noticed that the left hinge to the screen is cracked but the display still works. Will lenovo repair this or am i out of my warranty? When i open the lid the whole hinge almost moves with the display. The right hinge is holding it on i guess.





SL400 2743CTO 2GB RAM. Core 2 Duo T5870 2.0GHz HITACHI 160GB 5400rpm

Answer:SL400 Left hinge

I am having the same problem. Also the power receptacle has broken loose and I get intermittent AC power. I have onsite service and they are supposed to be coming to fix it when the parts come in.

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The left hinge will not let me open the laptop.  It is stuck or twisted.  A small piece of plastic has fallen out of the hinge area.  I have seen several postings pertaining to the same problem with the left hinge and there was a recall on this hinge.   My laptop is out of warranty.  Please advise.  Can I get my laptop repaired with the recall? 

Answer:Left hinge is not working.

@nanufree

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Question: Broken Left Hinge

My left display hinge is also acting up and the left corner seems to be coming apart from the force being applied by the hinge especially as the display is hinged down to its closed position.  I've been suspecting something was weird for some time now but recently I'm afraid it will break soon, what can be done?  My laptop is out of warranty (bought from Costco) but otherwise is in perfect condition and I use it daily.  It is crazy this is happening.

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The left hindge on my laptop is loose. I do not feel comfortable using it in tablet mode because I am concerned the movement will further agrevate it. It is limiting my use of my laptop which I use for my business. Can you please help me? Thanks,Lalania

Answer:Left hinge is loose

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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The left hinge has been mulfunctionig, breaking the case cover on the left side of the laptop, and affecting the fan.

Answer:Left hinge malfunctioning

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
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Question: Left Broken Hinge

I haven't had my HP ENVY TS 17 Notebook but a little over 2 years and my left hinge has broken. I took it to a computer tech and he said you guys do not have a recall on this issue nor do you have any intention of solving the issue. I can not afford to buy another laptop and this is the 6th HP I have owned including desktops. I will not buy another one unless this problem is taken care of. I would like some feed back on this as I see there are numerous people with the same problem. Thanks! 

Answer:Left Broken Hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
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Question: broken left hinge

I have this Hp notebook 15 that i have been using for over 12 months now. Today I was working on it and it was then that when i flipped the lcd to turn it off that its hinge broke all of a sudden. at first i could not understand the problem but as i turned the screen down it creaked and the cover on screen's edges ripped apart. What should i do? Is this included in warranty?

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Question: Left hinge broken

My laptop is most likely not under warrenty any more but, the left hinge is broken & I see many other people have this same issue. Can anything be done to help fix this?Thank you!

Answer:Left hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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Hello I have a V series laptop, V5-571-53334G50Makk to be specific and since recently the left hinge was loose and whenever I open the laptop, it was wide open(kept on increasing as I tilt the screen) now the gap has widened. I was wondering what I do to fix this issue? Is it fixable at home with some time and repairing or do I need to take it to a repair center?

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Question: Left hinge issues

Hello,  I am have the same issues. Ive had my laptop for quite a while now and it is still in pristine condition. I have noticed that recently the left screen hinge is sort of loose and it pulls apart when I open the screen. Can anyone help point me in the right direction?











Solved!
View Solution.

Answer:Left hinge issues

@Dmann

?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).

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Thank you,
Omar

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Hi,
 
I have purchased a Lenovo Y560 laptop on 03-10-2010 and  I got this left hinge issue. I was about to close the laptop when I suddenly heard a click sound and after a thorough inspection I found that the left hinge is broken without any reason. I went through a lot of discussions over the internet and I found out that this has been a common problem in this product.
Some of the links:
1)http://forum.notebookreview.com/lenovo-ibm/543887-y560-hinge-issue-explained.html
2)http://forums.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Y560-Screen-Hinge-loose/m-p/352099#M32194
3)http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/How-to-replace-the-hinges-for-Y510-Y530/t...
  The next day(24-1-2011) I called up the Customer Care India  and I was given a case id and the representative  asked me to go to the Service Centre at Velachery , Chennai ,India. I visited the service centre the next day with the given case id and to my dismay , THE CASE ID WAS IN THE STATUS:CANCELLED. Things I noted in the service centre :
 
1)They were too lethargic about giving a proper response as how can the case id be cancelled without even the user's consent.
2) When I tried reaching the customer care again , they  gave a new case id for the same issue and the case id : 4270154295 and ONLY then they looked into the issue.
3) After some diagnosis, the technician said  that the product is still under warranty and it needs a part replacement. to my memory , he ... Read more

Answer:Y 560 Left Hinge Issue

I just wanted to report that I'm having issues with my left hinge as well. It's very similar though not identical in nature. Anyway' I had noticed that my left hinge was looser than the right hinge a long time ago, very soon after the purchase. and after I got my machine back from the service center after they replaced my motherboard. I never though much of it, but I decided to investigate this morning. As I was opening and closing the laptop, I noticed that the back of the computer next to where the battery is bulges out a bit when i open the computer, and bends in when I close it. It only happens on the left side. Then, I turn my computer upside down to see if there are any loose screws, and I see a weird piece of plastic in the screw hole where the bulge occurs, and I pull it out. I turns out it's a section of twisty tie, the kind that you use to close your sandwich bread bags. After I pulled that out, the screw straight up just fell out of the hole. There was nothing holding that screw in place except for that little section of twisty tie! Anyway, even with the screw out, the bulge hasn't gotten any worse, and the screen hasn't gotten any looser, which tells me that nothing has been attached to the other end of the screw for a long time now. I'm going to call the service center to see if they can replace the body of the machine, or possibly send me a replacement. I'll update you with any news. Update: So I got in contact with Lenovo and am getting ready to ship my ma... Read more

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Question: Left Hinge broken

The left hinge of my Envy m6 Notebook has broken, and i would need a repair as soon as possible.As i have seen this is a very common problem (ex. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-m6-Broken-hinge/m-p/343...), what solutions do you offer?I am looking forward to hearing back from you,Nelken

Answer:Left Hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Hi there,I recently ordered an X1 2017 but sent it back for several reasons. One minor issue with it was that the left hinge was slightly crooked. Not by a lot, some might not even notice, but for me not really acceptable for a 2k5? device. Unfortunately it was the first thing I noticed during unboxing. With the lid closed you see that it's not parallel to the rest of the device. Meanwhile I have ordered one again and unfortunately it's the same in terms of crooked hinge. So I'm suspecting a general "problem". Obviously the support team never ever heard of such a thing.Just wondering - how is your's? I don't think I'll do anything about it since I don't think the service team will do a better job than the factory and generally things don't tend to get better by taking them apart. However - just curious if I'm the only one. Cheers,reach   


























2017-05-31 22.27.40.jpg ?103 KB

Answer:second x1 5th with crooked left hinge

Hi reach,please post some pictures. It is easier to make an assertion then.BestAndreas

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Question: Left Hinge Broken

I have owned my HP Envy for roughly 4 years now and have had no issues, however, now the left screen hinge is causing the casing of the computer to separate. Several small pieces of metal from the hinge have either fallen out or are rattling inside the computers casing. The computer is no longer under warranty, but I have noticed this issue is a common one for HP laptops of this period. What can be done about this issue? Can HP repair this if the computer is sent in?Thank you.

Answer:Left Hinge Broken

@Tsworts14

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Like many others my left side hinge is coming apart. The plastic seems to be pretty cheap, I'm quite dissappointed.

Answer:Left hinge coming apart

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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Question: left hinge loose

The left hinge is very loose, when i open and close the laptop it pops in and out and when rotating the screen somethimes the creen scrapes the body , the lid also soesnt sit perfect because of the hinge (all same problem diffrent symptoms

Answer:left hinge loose

@eddiesketti10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Question: left hinge broke

i have an hp envy 17 SE NB PC and the left hinge in broke where can i let it repair in miami FLand how much is the service price

Answer:left hinge broke

@Tariqnasj

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Question: Broken left hinge

My hinge is also broken.The hinge is so stiff it has broken the screw support mounts.Is there a repair available for this problem?Thanks.

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Question: HP Envy left hinge

The left hingle on my Toiuchsmart 17 is binding up and causing the case to separate.  Can someone from HP contact me and let me know what can be dome to fix this problems.  It appear that this is a reoccurring issue.  

Answer:HP Envy left hinge

@Arizonaroger

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Hi Guys Ive had my laptop for around 3 years now and DV7-7064EA and its puling itself apart. Any ideas wether HP will help or am I on my own?

Answer:My Left Hinge is Pulling Apart

@matty4afira

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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Question: broken left hinge

Like most HP Envy machines I too now have a broken left hinge. Before it falls apart, would it be possible to buy a replacement base? and from where?

Answer:broken left hinge

> Would it be possible to buy a replacement base? and from where? Search:  http://PartSurfer.hp.com for the availability of parts for your specific HP notebook. 

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The left hinge of the laptop is causing the bottom case to pop off. Whenever I open the notebook, the black bottom portion of the laptop separates from the top grey portion, exposing the inside of the laptop. When I close the laptop, the bottom case snaps back into place.I have had this laptop for over three years, with no other issue. Is there anything HP can do to resolve this hardware problem? Thanks

Answer:HP Envy 17 Left Hinge

@hicks462

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, My T43's left hinge is broken, and I need to replace that. If I am not wrong, I need replacement part 91P8388. Can someone tell me the steps to replace this hinge.Is there any video available which shows these steps ? I tried searching youtube, but could not find much. Thanks in advance,pkd

Answer:T43 Left hinge broken

This is the manual, it has a step by step guide for replacing every possible component in the T43. http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-58837  

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Question: broken left hinge

I am seeing plenty of this same problem. I have a broken left hinge. I want to know if the part number 832356-001 is the correct hinge I am not happy with the laptop it is falling apart and not very old. I also need to know if I can get a pdf of all the parts in a visual format. It is out of warrenty and I will have to fix it myself. I am very unhappy with this laptop and so are a lot of other people on this forum!!! 

Answer:broken left hinge

@ted440

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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My left hinge has broken and is slowly pulling the computer apart everytime I open it.  Small peices of plastice are breaking off as a result.  This computer has been treated very well and has never been dropped.  I read that this is a common problem.  How do I go about getting it fixed?

Answer:HP Envy 17.5 Left Hinge Broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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 The left hinge on my Envy notebook seems to be malfunctioning and is separating the bottom case, leaving a gap an making it next to impossible to open the computer.  It sounds very much like the same problem as others are reporting but I haven't seen a public asnwer. Any ideas what the best way to have it fixed is? Can I fix it myself? It's a 3 year old computer, functioning well otherwise but I'd hate to have to put a lot of money into it.  Thanks!

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I purchased my HP Envy TS 17 Notebook from Costco and now the left hinge is broken. I have used it exclusively for school and have taken very good care of it; however, now, I am unable to close it. The left hinge hangs and the case is popping apart. So far, I had been very happy with the laptop, but this definitely a problem. I paid nearly $ 1,000 for this computer. At the time of purchase, I was completely unaware of the previous hinge problems in HP laptops.  Please help!!

Answer:Envy TS 17 Broken Left Hinge

@cy2491

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I bought my SL500 2 years ago. It has been working fine, been in quite light use. Now last week it's left hinge just snaped broken while I was opening the lid. I see this is a very common problem.Has anyone had any luck with Lenovo to get it repaired? It surely sounds like a material or poor engineering problem. I guess it was not as robust and sturdy as advertised

Answer:SL500 Left Hinge Broken

You should be able to find a new one online for cheap, and the maintenance manual is on the support site. The SL series are not real ThinkPads, they're the low end consumer model.

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The left hinge has been broken and as a result the base has also cracked.  Is it possible to arrange a fix for my computer? If yes how?

Answer:Left Hinge and Broken Base

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Just like everyone else the left hinge of my laptop is broken and seperated from the casing and my laptop has never been dropped or broken.  Based on all the messages this appears to be a design flaw,  I would very much appreciate a call back from support regarding this issue.  Thanks.

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I purchased my HP Envy Dv7 around 2 years ago now, and the laptop itself works fine as per usual. However, one year into its life, just after the warrenty expired- the left hinge problem that seems to be popoing up.

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My Envy laptop on the left hinge area the screw is now missing and the casing is coming apart. I treat this lapop very well. I have seen many postings here with the same issue so this is defintely an issue with this laptop. What can be done to fix this? Or where can I purchase the screw? Thank you!

Answer:Laptop Coming Apart where Left Hinge Is

@jean618

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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My HP Envy 17 SE has shown the well-known left hinge error in its hinge area, something consistent with recent complaints in a design flaw. I purchased it in 2014 for my university usage and it's right at that critical point in my Senior year where I cannot go without this dependable laptop. Took it to get looked at and evaluated at a local shop and they said that the needed part to stop the splitting is no longer available. It looks like its an external thing and the left hinge pops. It is horrible to have such a bad issue when the brand is generally dependable but I am sad to say that this happened fairly recently after my warranty expiration. Left hinge pops and it seems like my laptop is now nothing but a glorified desktop. Are there any solutions to this? This brand has been dependable for my family and I happened to get the ENVY's "flawed" design as my university pick. 

Answer:HP Envy 17 SE Left Hinge Problem

@KRdgz

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi I have a HP Envy 17"  Product No. F7T68EA~ABUSerial No. 5CG419F06DModel: 17-j130ea The casing around the left hinge has started to come loose. This makes the screen less rigid and from reading other posts it appears that it will only get worse. Please can you advise as to how best to fix this. Many thanks

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Does anyone else have this problem? the left hinge broken so it comes up now when the lid is lifted. Called a repair shop but it's estimated to be over 100. Possible to fix by myself?

Answer:SL400 broken left hinge!

I have the same problem, left hinge too! Tried uGlu, did not work, do not recommend trying to use it. The funny thing is that while closing the display you can clearly see the fragile piece of plastic that was used and where it is broken.

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