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Dell Inspiron 14 3000 Series can't turn on

Question: Dell Inspiron 14 3000 Series can't turn on

Hello everyone, i just used my dell inspiron 14 3000 series, after I shut down, i can't turn it on again. Can you please help me?

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Preferred Solution: Dell Inspiron 14 3000 Series can't turn on

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my Inspiron won't turn on when I press the power button the Dell logo comes up then the screen goes black. Then it starts to blink black and then a blue screen. The blue screen says "Windows Update Important updates are available. Go to PC settings to install them." In yellow letters at the bottom right of the screen. It never starts up.

Answer:Dell Inspiron 11 3000 series won't turn on

Hi Jazzyhali
Thanks for writing to us. 
When did the issue start? Have you made any hardware or software changes. ??
Please run diagnostics by tapping on f12 and let us know the outcome. 
What windows is the machine running on? 
Regards

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Hi am vijay using Dell inspiron 15 3000 series AMD A6 : it's Not turn on when I press power button and I tried removing battery and AC adapter n hold on for 60seconds and again replace the battery tried also it's not turning on.. So plz suggest regarding this to solve the problem.

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My dell inspiron 3000 series beeps when pressing the power button and wont turn on. It happened about a week ago and when it does, i just leave it alone and then when i try again it turns on.. Now it wont turn on at all. It just keep beeping.

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My Dell laptop will not turn back on. The piece that goes into the laptop from the plug seems loose. The light on the AC adapter is green,but the light on the laptop will not go on. I have trued the things in the above posts to see if they work but it will not turn on. This is extremely frustrating. I don't know if I should buy a new ac adapter or what. Any help is appreciated.

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Good day,
We're having issues with our home desktop. After applying an update, the screen doesn't come on anymore. Has anyone else heard of this happening or know of a fix? Windows 10 was installed on the cpu if that helps in any way.
ervin

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When I restart a blue screen comes up saying "Do not turn of your machine loading windows. I have left it run for over 40 minutes and then turned off my computer. When I turn it back on it goes to home and works fine. Is this a problem with Windows or with my Dell startup? Do I need to reload Windows 10?

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I've seen the commercial for this hybrid laptop/tablet a couple of times and I've been pretty intrigued by it. Maybe not exactly your alternative to the stand-alone tablet (due to overall bulk with the keyboard), but it looks light and versatile enough to be the everyday portable computer. Would like to see a review here. New Inspiron 11 3000 Series 2-in-1 | Dell

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my problem is that my laptop hasnt' turned on in a long time, but when i got it back like 3 days ago it turned on once and then it died   later on in the day it hasnt turned on since. i tried removing the battery and pressing the power button... i dont know what else to do i might just throw the laptop in the trash.

Answer:my dell inspiron 3000 series

Please list Dell model number and version of windows. Example: Dell Inspiron 3543, windows 10
In the meantime, check the power indicator light on the power adapter. Look for a green light on the power adapter or a blue light on the connector that attaches to the notebook computer. Does the light stay solid or blinks ? The USB port, in which AC adapter pugged into system, is it loose ?
My PC Won't Turn On! (Official Dell Tech Support) - YouTube

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how to turn on my keyboard backlit?

Answer:dell inspiron 15 3000 series

Most of these do not ship with backlit keyboards -- are you certain yours did?  If it did, you will see the backlight turn on when you first start up the system.

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My laptop wont come on. It's plugged in. No sounds what so ever. Blue light is on so I know it's getting power. But I cannot get it to come on. Just a black screen.

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Whenever I wear earbuds and play audio from whatever, there is a very LOUD popping sound that occurs. Is there anything I can do to fix it. 

Answer:My Dell Inspiron 15 3000 Series is acting up!

Hi Seancccc
Thanks for writing to us.
When did the issue start? Please update the audio drivers from support.euro.dell.com--enter the tag#--submit--drivers and downloads--select he operating system--install the audio drivers.
Does it happen from the internal speakers as well?
Do provide us the system tag# and also confirm the name the system is registered under by
clicking on my name in blue and then select send a private message. Also let us know the contact
number and email address.
Regards

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I just recently bought this laptop and the audio worked just fine then. I don't know why the audio isn't working anymore. I updated my audio drivers and checked if my audio was muted. Still ends up not working. Any answers?

Answer:Dell Inspiron 11 3000 Series 2-in-1 Audio

ianboy76,
How long ago did this start happening, was any changes made to the system just prior to when the system lost sound?
If you haven't tried already connect external speakers or a earphones and see if you get sound then, try to find out if this is a absolutely no sound issue, or simply that the integrated speakers aren't working.
Check the playback devices and make sure that the correct one is set to default, right click on the speaker icon on the taskbar and choose playback devices; Windows may show a number of different playback devices, look for Realtek High Definition Audio, is it set to default and if not what is? Right click Realtek and choose default click on the test, do you hear sound now? If not, test the other playback devices in the same way and see if you get sound back.
Do a search for Dell Audio and if listed select the Dell Audio Utility and run it. Check here to see if the speakers are muted, click the advanced tab and if nothing else seems to help choose to restore defaults.
I will be sending a friendship request but please report back here with the results.
 
TB

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Morning all,
I'm trying to fix a friend's Dell Inspiron 11 3167 (I think that is the #) as it was filled to the brink with files and programs only leaving 500mb of the 30GB free. I cleared enough to try backing up the files which worked. I then tried to restore the laptop to factory specs which got to 81%, sat there for 10 minutes and then a message saying the operation could not be completed with the only option being to cancel.
I hit cancel and the machine restarts to the diagnosis program. Everything checks out only now it will not boot and keeps cycling through the Dell screen at the beginning.
My guess - OS is now corrupt since the program stopped at 81% telling me it couldn't complete. So now I'm stuck with a laptop that won't boot.
Is it possible to get Windows 10 back on this?
Thanks in advance!

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Hi,

I just purchased a dell inspiron 15 3000 Series with AMD A8  processor(6GB RAM,ITB,Windows 10) from a dell exclusive store in Trivandrum(India,Kerala) for an amount of Rs 35,000.I am not able to find the exact Indian price for this laptop anywhere.Could you guys help me out if this was a good buy??
Also whats is expected battery(duration in hr) for this laptop??

Answer:Purchased a dell inspiron 15 3000 Series with AMD

Hi LEKS,
What is the exact system model? 
Check this link for Inspiron machine prices available in India - http://dell.to/1CSUx4I
Based on the description of your hardware, I would say, you have a good configuration.
The battery backup and life expectancy depends on the type of battery based on the system model. You could find the info on the link provided above as well and also find other users reviews.
http://dell.to/1n3X2po - enter the service tag and download the service manual and product specification file for a better understanding of your system model.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Hello,
I bought my computer at nyc and the wifi worked perfectly fine.
As i landed in israel, the place that i'm livin in the computer cannot connect right to wifi networks. The computer do connect but says their is no internet. It's happend with all networks while with other devices the networks are working just fine.
How can i solve it?
Thank u
Ido

Answer:Wifi at dell inspiron 11 series 3000

I seem to remember differences between US Wi-Fi operations and International.  Possibly more channels are used but you might check into that.  Maybe an international Wi-Fi driver for the device or maybe a different Wi-Fi adapter, some local probably knows.
But I can only guess..

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So I'm not really sure why this computer going so slow I've taken a look at many different things (disabling startup programs, getting rid of trash files/apps, *censored* cleanup/Defrag, ect) but the hardware under the hood says that it shouldn't be this slow at all..... Processor :Intel? Core? i3-5015U, 1TB 5400 rpm Hard Drive windows 10, not much disk space  used, not a lot of data or media on it either... Any ideas?

Answer:dell inspiron 15 3000 series slow and I don't get why

The model you name is a laptop. Why didn't you get a desktop?Has it always been this sway?Did you add new hardware?Did you add a new printer or other external device?What AV program do you use?How do you know it is slow? Do you have a specific program that runs slow?

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I have a Dell Inspiron 15 3000 series 15.6" touchscreen laptop that I bought in June of 2014 that won't start. The exact text on the sticker on the bottom of the laptop is: Inspiron 15, 33308/SDPPI/2014 3878. It was working fine two days ago and I put it into hibernate and didn't use it at all yesterday until last night when I went to boot it up. The charging light on the laptop was on as well as the light on the charging cord adapter. I thought it must have died during the day so I let it charge for a while before trying again but when I went back the charging light on the laptop wasn't on but the light on the adapter still was.  I really need this laptop for school work and can't exactly afford an expensive fix or a brand new laptop (nor do I want to deal with the hassle during finals) so I've tried doing my own research. Upon doing a little research myself online, I saw a recommendation to remove the batter and the power cord and hold the power button for a spanse of time. That didn't work. I tried another recomendations of leaving it unplugged and the battery out for a couple hours. So i left it like that overnight and put it back together and plugged it in this morning and still no light. From a bit more digging I think (and hope) that it is only the battery that needs to be replaced. Any and all help is appreciated! 

Answer:Dell Inspiron 15 3000 series won't start

If that's the case (the battery is the source of the problem), leave it disconnected -- the system will power up and run normally.
If it won't, the mainboard is bad -- and on a low-end system like this, you're looking at an over-$300 repair with labor, which is probably more than 50% of the cost of an equivalent replacement system. Since you'll get only a 90-day repair warranty vs. a full year at minimum on a new system, carefully consider before you authorize a repair.

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So I'm not really sure why this computer going so slow I've taken a look at many different things (disabling startup programs, getting rid of trash files/apps, *censored* cleanup/Defrag, ect) but the hardware under the hood says that it shouldn't be this slow at all..... Processor :Intel? Core? i3-5015U, 1TB 5400 rpm Hard Drive windows 10, not much disk space  used, not a lot of data or media on it either... Any ideas?

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Hello, my laptop does not go past boot, stays in black screen with Dell logo, tried hard-boot several times also with continuously tapping F12 no result.

Any further suggestions please.
Thanks

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Good day i have a DELL INSPIRON 15 3000 SERIES.. I started using it from FEBRUARY 2016... I have no problem using it until this June 12 2016.. It just wont turn on... When the adapter is plugged the charging LED opens but later the light will disappear.. I already tried the 30 seconds power press without the battery and the adapter to release the stock power.. But it still doesn't work,,, I'm confused because why do the CHARGING LIGHT TURNED ON WHEN I PUT THE BATTERY ON AND PUT THE CHARGER IN..?? any help please or suggestions... please and thanks

Answer:DELL INSPIRON 15 3000 SERIES POWER PROBLEM

Hi,
Thank for writing to us!
If the system come up to the Dell logo kindly run diagnostics.
This could be a hardware issue which might need a service call.Kindly provide us with the service tag and email address via private message .
Thanks
Robin

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What is wrong with my dell laptop, it seems to be beeping is a sequence of 7 beeps. it doesn't seem to be charging as well and the power light goes on for about 2 seconds before slowly receding and about 5 seconds after that is starts beeping even with the power cord connected. Please help. I just got it for Christmas.

Answer:why is my dell inspiron 15 - 3000 series beeping 7 times

If these links are anything to go by...http://www.dell.com/support/article...http://en.community.dell.com/suppor...Likely the cpu?Presumably it doesn't boot properly?As it's "new" - you're the first owner...? Contact Dell orthe vendor under warranty.

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I just bought my inspiron 14 3000 series laptop two weeks ago.  When I bought it, the camera was fine.  Now, this happened.  (I can't describe it but just look at the picture below.)  It still does the camera functions and stuff, but the quality is as below, poor.  I don't know why or how.  Any suggestions?
 

Answer:Camera Problems with DELL inspiron 14 3000 series

rmdiaz,Dell has many inspiron 14 3000 series computers. Can you provide the exact model Inspiron 14? Does this issue show up only when using the camera or is it present within windows?  Is it present all the time or after it appears?  Follow the information below to run the diagnostics test on the system.  Let me know the results of the test. If you run a test on the cd/dvd drive you will need a disc in the drive. Tap F12 during startup Select Diagnostics. Testing Devices using ePSAThe ePSA starts running the quick test without waiting for user input. To select a specific device to test, users can tap the Esc key.

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Second time I install all from scratch and after installing all I get this bsod. Im in safe mode. Uninstalled drivers but the same happens. Really puzzled since I dont know whats wrong. Dell diagnostics are ok too.
Thanks in advance guys

Answer:Dell inspiron 11 3000 series from hell. IRQL not less or..

Update drivers in red. Your Atheros drivers have been causing this mess.

Code:
SiSRaid2.sys Wed Sep 24 20:28:20 2008 (48DA86C4)
SiS RAID Stor Miniport Driver
http://www.carrona.org/drivers/driver.php?id=SiSRaid2.sys

sisraid4.sys Wed Oct 1 23:56:04 2008 (48E3F1F4)

sisraid4.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

wsimdx.sys Tue Mar 17 07:19:55 2009 (49BF410B)
WSIMD.SYS is related to Wireless Intermediate Miniport Driver. Manufacturer: Atheros
http://www.carrona.org/drivers/driver.php?id=wsimdx.sys

iaStorV.sys Mon Apr 11 20:48:16 2011 (4DA34CF0)
Intel Matrix Storage Manager driver (base) (now is the Rapid Storage Technology (RST) driver)
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys

nvstor.sys Tue Sep 13 01:53:04 2011 (4E6E9B60)
nVidia Storage Drivers
http://www.carrona.org/drivers/driver.php?id=nvstor.sys

nvraid.sys Tue Sep 13 02:01:54 2011 (4E6E9D72)
nVidia nForce RAID Driver
http://www.carrona.org/drivers/driver.php?id=nvraid.sys

DellRbtn.sys Fri Aug 3 23:32:54 2012 (501C4386)
OSR Open Systems Resources Airplane Mode Switch Driver (as the driver name states
http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys

stexstor.sys Tue Nov 27 01:02:51 2012 (50B4032B)
Promise SuperTrak EX Series Driver
http://www.carrona.org/drivers/driver.php?id=stexstor.sys

amdsbs.sys Tue Dec 11 22:21:44 2012 (50C7A3E8)
AMD AHCI Compat... Read more

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I can't find the camera button.  Where is it located on this keyboard?  And once I take the picture, how do I upload it?

Answer:Dell Inspiron 15 3000 Series Model 3552

Hi TBASDEN,
What is the exact OS installed on the system? If you are using Win 8 or higher OS, then go to the start screen and use the camera application.
Read more here to know about the Camera app and the storage info - http://bit.ly/2d6RmMc
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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it has been just 2 months i bhought it and the speaker of left side is only working. i am nervous with this problem, the speaker on right side did not work at first time and again worked after few minutes. but whe n i open my laptop next day i started playing song i recognized that only one speaker is working please 
help me somedbody!!!!

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My laptop cant boot at the following:
Windows 10
SupportAssist Os Recovery
Boot Manager
Automatic Repair
And also stuck at the dell log
Does anyone know how to solve this issue? :/ thanks in advance

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Hi all,
My Dell Inspiron 15, 3000 series, tells me the battery has failed completely and needs to be replaced. The laptop is only 2 years old and my battery use has been low. A new battery appears to be about half the price of the machine and I'm loathe to pay that for only another 2 years of use.

 Is this normal? Can I check that it is actually the battery that is failing and not something else?

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Hello guys!i-ve bought this model of pc yesterday here in China (isn-t a fake pc because i've bought directly to the dell shop). The problem is that all USB port doesn't work and also the integrated webcam.I've tried a lot of solutions, also enter in the administration panel where you can check all elements in the pc.

Please help me, i'm so tired 

Answer:DELL INSPIRON 24 series 3000 / all in one USB PORT PROBLEMS

Return it!

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When I move my laptop with out connecting the adapter it get shutdown. If adapter is connected it works fine. Is there any problem with the mother board? How can it be solved?

Answer:Unusual shutdown of my Dell inspiron 15 3000 series

So when the computer is on battery mode, it shuts down? Have you tried checking your BIOS if the battery is performing well? Please also try running the on board diagnostics of the computer. ( Turn of the computer > Fn + Power Button or Turn on the computer and repeatedly tap on the F12 key > select Diagnostics

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Inspiron  15 3000 Series  Stuck at Dell logoOnce either F2 or F12 works just key Works but noting happesn No boot menu or setup comes.
Removed Battery and Held power buttong for 15 seconds. Then installed battery againProblem is not resolved ?How to fix

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Hi everyone,
I have a Dell Inspiron 15 3000 series laptop, and while I was using it tonight it suddenly turned off.
I know it wasn't because of overheating, because the computer was cool to the touch right after it shut off.
All I had open was Skype, and I was watching a video in Windows Media Player.
The specs: 4th-gen i7 CPU, 8gb ram, 1TB HDD
Devices plugged in: Samsung 21.5" monitor via HDMI, Logitech G430 via USB, Logitech G302 via USB, Acer keyboard via USB, Blue Snowball via USB.
The laptop was on AC power and was fully charged when this occurred.

What could've happened?

Answer:Dell Inspiron 15 3000 series sudden shut down?

Could have still been an overheating problem. The CPU has autosense heat protection and will shut it down and may do that even if the case is not hot to the touch.

I see a lot of USB ports being used, is this your usual setup? If you are watching a video, the USB mic did not need plugged in.

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Hello!

I am trying to fix my friends' slow computer. I was wondering if there is a set of keys or a way to restore the data from the beginning of the computer. Basically, is there a way to do a factory or hard reset a Dell Inspiron 11 3000 Series?
Any help is greatly appreciated!
Here is a link to the computer from the dell website: www.dell.com/.../pd

Answer:Dell Inspiron 11 3000 Series Hard Reset

Hi,Welcome to our community.You’ve reached the right department. We are here to assist you. With regards to the troubleshooting, please let us know if you are trying to back up the data before resetting the computer to its factory defaults or do you want the steps to reset the computer to its factory defaults? Also, share the service tag/ express service code via private message, so that we can check for updated Video drivers available on our resources. To send a private message, click on my name and select ‘Send private message’.The Service Tag is a 7-character code, and the Express Service Tag is a 10-digit code that is a numeric version of the Service Tag. Both codes are on the bottom of your laptop. You can also refer to this link which is a video that shows steps to find the service tag.

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I upgraded to windows 10 several months ago, and recently installed an update to the system. That update caused the start menu and task bar not to load, so I attempted a system restore, prior to that date. This failed, and now the computer will not boot at all. The dell logo appears, but nothing else happens before the system repeatedly restarts itself. Any suggestions? I can still access the boot settings and startup menu via F2 or F12.

Answer:Dell Inspiron 15 3000 Series Will Not Boot Windows 10

Thanks. I have tried the hard starting and it doesn't seem to fail on it's own- it's continuously in the reboot loop. Any other tips to break this cycle and force the computer to boot?

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After trying to change the picture that comes up on my screen after turning the computer on, all of my background information and pictures now come up in fuscia!  Any pics I receive in an email, the face is fuscia - at first things were orange!!

Can anyone tell me how to get my original colors back?  The unit was purchased last September from Amazon.

TeeGeesMom

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Vertical, mostly green lines, cover the lower half of the screen, and flickers in brightness and sometimes different shades of pink. Horizontally, the top half of the screen also appears in the bottom half of the screen. Have gone through all the Dell recommended diagnostics except for the external monitor because I don't have access to one. 

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I purchased a Dell Inspiron 15 3000 Series notebook. The model is a 3552. Crucial says the max ram supported is 4GB. Mine comes with 4GB of RAM already out of the box. It has a 64-bit OS of Windows 10 and has the Pentium processor. If I upgrade the RAM to 8GB, will it mess it up? My Toshiba supports 8GB of RAM and it has a weaker processor than the Dell. I don't understand why I can't upgrade the RAM on this computer to 8GB. It makes no sense.

Answer:Dell Inspiron 15 3000 Series (3552) Laptop Question

It may or may not work  --- but no one supports more than 4G on this model, so in case it doesn't work, be sure you understand your memory reseller's restocking charges before buying.

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I just bought the above laptop. It came with ubuntu preinstalled. I did a clean install of windows 8.1 and downloaded all the drivers from the Dell support site. All drivers installed easily except the wireless+bluetooth driver. It keeps giving in error:"Activate bluetooth using wireless switch". I don't HAVE A wireless switch on my laptop!!! I tried restarting. On some googling, I installed quickset and toggled airplane mode with it. It works, but the setup is still stuck at that. Please help me!

Answer:Dell Inspiron 15 3000 series 3541 wireless driver

According to the Dell manual, Function + Print Screen turns on or off Wireless. Perhaps this is what you need to do?

The Dell Manuals for your model are available here:
Product Support | Dell US

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Hi,

I purchased this laptop in feb 2015 in india and moved to singapore immediately and for first few days my integrated camera was working fine but suddenly it used to not work telling that camera not connected error. but this being the integrated how can it be not connected...
and also some times suddenly it used to work.not next day again same problem...and i once spoke to the support person and he told that he need to check the laptop but again bad thing is that he cant come on weekends and also not in evening times on weekdays...
kindly help me to resolve the issue..i tried a lot to figure out the solution.

Kindly help me to solve

Answer:Dell Inspiron 15 3000 series integrated webcam not working

Hi,
When the webcam doesn't work, Can you check if it is detected in "Device Manager"?
It should be listed under "Imaging Device".
Thank you

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I have purchased Inspiron AMD 3000 series from Amazon. From beginning battery drain out within 2 hours after full charge.
Kindly solve the issue.

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I installed a new router at home. All devices are working ok but the Dell Inspiron can't connect to the wifi.
I try updating the drivers using the following installer:
Network_Driver_HP06Y_WN_10.0.0.276_A00.EXE
But after restart the notebook it still can't connect to wifi. Windows doesn't help with the error message:
This version of windows is really poor. I feel very frustrated with windows, because it doesn't say anything about the issue in order to guide / help me to find a solution. I can't believe how dark is it.
The current driver version installed is 10.0.0.276:
Windows event viewer also doesn't show any error that could help to solve the problem.
Searching Internet didn't find anything useful.

Anybody could help?

Answer:DELL Inspiron 15 3000 Series Win 8.1 can't connect to Linksys E1200 WIFI

Please click on the link below, hopefully it will be of help.
Wireless Networking for the Home for Windows 8(8.1)
www.dell.com/.../SLN130634

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I updated my laptop, and it would not start up correctly afterwords. I reset the laptop back to before the update, and it ran fine again, until it automatically updated, after which, it would not run properlyDoes anyone know how to fix this issue?

Answer:My Dell Inspiron 15 3000 series, running windows 8 will not start up after updating.

Hi,
Thank you for writing to us !
Which update was run on the system ?
Does it come up with any error messages ?
Kindly try the following steps :
a.Boot using Windows 8 Installation disk and perform startup repair.
b. Insert the disk into DVD drive and restart the computer.
c. Press F12 key (typically this is F12, but it can differ between computer manufacturers) and choose the drive that you inserted the installation media into.
d. Once the Windows Setup window appears click Next.
e. Click on Repair your computer.
f. Click on Troubleshoot and then select Advanced Options.
g. Click on Automatic repair.
h. Follow the on-screen instructions and finish the repair.

Thanks
Robin

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Does anyone know why my Dell Inspiron 15 Series 3000 laptop keeps turning off (fully charged)?  I ran all the Dell diagnostics and the hardware all seems to be working correctly.

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I have read that some touch-screen laptops support backlit keyboards. However, I am not completely positive this model can do so. I have not found any info on the Internet.

Thank you.

Answer:Does Dell Inspiron 3000 series 3567 support backlit keyboard?

On the Dell parts page for the Inspiron 3567, there is no reference to "backlit" in the keyboard descriptions =
KPP2C Keyboard, English-US, 101 Keys
JYP58 Keyboard, English-International, 101 Keys
JD8C7 Keyboard, French-English Bilingual, 101 Keys

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When I try to press the power button, the Laptop makes a short whistle like Noise and shuts down with a 'tuck' sound. I tried draining static power but it didn't work. Am not even getting Dell logo screen.What might be the problem and if I go to the repair shop How much they might charge?

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Hey all,
Before begining to explain how it got fixed it, please get to know what was wrong first. Here's the text of the original blog I posted months ago: 

Dear all,                                                             
These (MJU7NHY6) keys in my laptop dell (Inspiron 11-3000 series) keyboard stopped working this May 13. They wouldn’t function unless pressed so hard.
The onscreen keyboard is working fine. I updated the keyboards driver but it didn’t help. I’m sure that no liquid was spilled over the keyboard. Maintenance shops where seem they can’t help. Some said would give it a try but that there’s a chance it may screw up the whole. Please advise what to do. Enclosed is a snapshot of the keys in questions.
I appreciate your advice.
Best

Here's the fix: Please note that I'm not an expert in whatever has to do with laptop and my suggestion here, however crazy it sounds, shouldn't be taken for granted. So, here's how it was fixed. I was carrying my laptop while switched off with the lid closed the other day in hand while heading to my bedroom when the laptop accidentally fell to the ground (some 8-10 feet long).... Read more

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My Dell laptop has been acting weird since yesterday. I was working on it fine when It randomly went black, it's like when the screen "sleeps" to save battery after I hadn't moved it in a long time, except I didn't have a low battery and I was still actively working on it. I turned on the screen again and after about 10 seconds it went black again, I repeated this several times with the same result. I also tried holding the power button to turn the computer off and restarting it, but the laptop screen still went black after a short time. This is really frustrating, I have a lot of work I need to finish on it. I need to fix it quick.
I'm not sure if this is related, but before this happened I was working fine on the laptop on a word document, but the word documents kept not responding, or if I tried to close one word document then it would not respond and the other word documents could not respond either forcing me to close them. This happened a lot. It also has happened when I was reading pdf files on adobe reader before. 
I've also been ignoring dell updates ever since I got this laptop last summer so I don't know if that has anything to do with it.

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I have read through previous posts regarding this subject but none seem to be similar to my issue.  I have, for the past year, had some difficulty getting the power button to turn on.  There are no beeps and I have used both with the power cord and without it.  
Generally what I have to do is jiggle the laptop top or move it back and forth.  This leads me to think there is a lose connection somewhere.  It usually turns on but I should mention that I also usually turn off laptop by "sleep" not off.  However, today I used "shut off" and had a very difficult time getting the laptop power button to turn the system on.  It is totally black and definitely shut off.  After hours I guess I jiggled the top in the right position and it came back on.
If you could share some thoughts about what the issue might be I would appreciate it.  I didn't know whether to return it to Dell for repair or find a local repair person here in Pittsburgh.  Obviously it is several years old and I don't want to pay a fortune to repair it.

Answer:Dell Inspiron 17 5000 series won't turn on

Start by replacing the DC jack in the system - if you need a part reference, post the full model number (i.e., 7531, 7779, etc.).
Any more than that and "several years old" likely means you're better off replacing the system -- the mainboard replacement that would be needed will run you a few hundred dollars and on a system more than 2-3 years old likely means a replacement system is a better idea.

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My charger is good. The light indicator on the lap top is working so it's taking the charge. When I press the power button the keyboard will light up but never turns on. It's has an internal battery so I cannot perform a reset as so many post and videos suggest. Please help.

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my grandfather bought me a laptop and I'm planning to use it for online college. The charger was 45w and came with the laptop,  that charger ended up bending near the charge and I had to order a new one from a company that wasn't dell. Thr new charger is a baturu 65w and the laptop is charged because the blue light is full and not yellow/orange. Now when I hit the power,  five seconds later it blinks and turns off. There is noise but no startup. I try again and nothing. I followed things online and nothing. Is it the battery?
I couldn't get a new charger straight away when it had no charge but I made sure to leave at least 15+ left of battery

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Hey there,

I have an Inspiron 11 3000 hybrid laptop. Yesterday it was freezing all night while I was watching a movie, and buy today morning the screen wouldnt turn on. I can hear the ventillation and the backup light is on, when I push the start button. I googled a bit, and someone suggested connecting the laptop to a TV via HDMI, and it actually works. So I can see the windows 10 start screen on my TV, and even the touchpad works -- it just fails to show up on the laptop screen. Any suggestions, Id like to avoid the service point.

Thank you in advance!

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Hi! my Dell Inspiron 14 5000 series wont turn on. The power light turns on when connected to the power supply. I tried to disconnect the charger, removed the battery and held the power button for 30 seconds. After reconnecting the charger and battery, i tried to turn it on again, but the power light only lasted for 5 seconds and there's no beeping sound. My laptop still wont turn on. What could I possibly do? What could possibly be the problem? My laptop is already out of warranty, how much would it cost if repaired?

Answer:Dell Inspiron 14 5000 series won't turn on and there's no beeping sound

Hi DIVINE GRACE,
What is the exact system model? 
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Does the adapter led stay on and stable or does it go off when connected to the system?
Please check if there is any damage on the machine. Check if all the ports on the machine are fine or misaligned. Sometimes if the pins in the USB ports are touching each other, they are known to cause many issues on the machine.
The power light you are referring to that lasts for 5 seconds only - is that the power button led on the system? 
http://dell.to/1n3X2po - enter the service tag and download the service manual and remove the memory modules / HDD and try powering on the machine with adapter only / battery only and check.
Press and hold the end key and plug in the power adapter to power on the system - if it stays on, then you could try a BIOS recovery as listed here - http://bit.ly/29qXPzR - please be advised that this method has not been tested by Dell, however, few other customers have tried this method for different models and were able to recover the system functionality.
If nothing works, I would suspect a motherboard failure. You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my DELL-user... Read more

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After installing an automatic update, my labtop was working perfectly fine last night i closed it i believe around 1230 am. Ive been trying to turn it on since 7pm today and it will start turning on and not show the logo and keeps making beeping noises. Is there any way I can fix this please

Answer:Dell Inspiron 11 3000 won't turn on and beeps 5 times with black screen.

Hi,
The 5 beeps are normally a signal that there is a problem with the CMOS battery that powers the BIOS on the system (among a few other things).  This is not the battery that you think of that powers the system on, off, etc., when it's not plugged into an ac adapter.
Try this:  Remove the battery and AC adapter from the system, then hold the power button down for 10 to 30 seconds.  That should remove any residual power in the system.  Then plug the AC adapter back in and see if the system powers up at that point.   
A quick question, when you say it won't show the "logo" are you referring to the Dell logo or the Windows one?  You may also want to see if you can go in and reset your BIOS if you actually see the Dell logo show up.  
Let me know how those two steps go and if it helps or not.  If not, please let me know if you're seeing the Dell logo at all when it starts up.  And also which version of Windows that you're running on the system.  If you're seeing the Dell logo but Windows won't start it leads towards something different than the CMOS battery, although the 5-beeps would seem to indicate that was the problem.
Todd

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Hello. I'm looking at this laptop: http://www.dell.com/us/p/inspiron-15-3542-laptop/pd?oc=fncwg2327b&model_id=inspiron-15-3542-laptop

I would like to know if it has wake on LAN and wake on RTC or not.
 

Answer:Solved: Dell Inspiron 15 3000 Series - Wake on LAN & Wake on RTC?

Since I did not get an answer here, I went ahead and ordered the machine anyway, and took a chance. It does NOT have either feature in it.

It passed my other tests, so I'm keeping it and the next computer I get will probably have both of those features, but for this one, I guess I'll live without, since the network isn't finished to the point where I could actually use it anyway yet.
 

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Just purchased a laptop on 9th december. The power button in the laptop seems to have an LED. But there is no light coming from the LED when computer is on.

Answer:Power LED in Inspiron 35552 (Inspiron 15- 3000 series)

Hi,
Thank you for writing to us!
We would like for you to check the following:
1- the power sources.
2- known good adapter
3- remove the battery plug the ac adapter and try to power the system on .
Kindly private message the service tag and email address.
Thanks
Robin

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So Dell made a really terrible decision.  They have a transparent strip in the power button for an LED light to indicate if the power is on.  A power indicator is a given in any laptop, no matter how cheap it is.  However, Dell in all of it's genius decided to not include an LED bulb on laptops up to the Inspiron 7000 Series, despite leaving a transparent slot for it.  Seriously, what happened to this brand?!?  Do children make these laptops now?
I want to fix this, as my laptop is no longer returnable and a power indicator is absolutely necessary.  So the only thing I can think of is replacing it with one from the 7000 Series somehow (with some help probably).
This is a Dell Inspiron 5559.  I also have an Inspiron 5547.  Not sure which exact 7000 model I should get the part for...
Are they compatible?
Is there an easier way? Like how Fn+H turns on the hard drive indicator?
Thanks.

Answer:Can I replace a Dell Inspiron 15 5000 Series power board with a Dell Inspiron 15 7000 Series power board?

The systems use different case and mainboard designs -- and may even be made by different companies.  The answer in all likelihood is no.
I don't think Apple has produced a Macbook with a power indicator -- the PC vendors are playing follow Apple.

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Will this series work without a battery plugged in? One of the options to reset the Bios is to remove the battery, plug in the AC while holding down the Control Escape Keys. Without the battery the laptop never turns on.

Can anyone advise?
Thank you 

Answer:Inspiron 15 3000 Series

Unless something other than the battery is faulty, yes - the system will run on AC only.
To reset the BIOS to defaults, simply disconnect the power and battery and hold the power button for 30 sec.  

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 will not turn on. The light goes on briefly, then turns off. 

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Hi Guys. UK based owner from yesterday. I have the above laptop and this being the first I've owned (always had PC's) I hope you won't mind me throwing questions out there. The model (D2XH6) I have was advertised with the specs of 2GB RAM and 32GB eMMC, 11.6" screen.
I began the quick start and went through the booklet procedure. No problems; prompted to register with Dell etc and let the machine do the rest. Teething problems with the finger slide mouse thing but found out where to press eventually. I checked the drive as I was curious about the storage. It shows that I have 10.8gb free of 28.0gb. I had expected to have a reduced storage as I know there are programmes pre-installed but, all the way down from an advertised 32gb to 10.8gb seems a bit harsh. Am I reading this correctly?
2. As with my Dell desktop PC I had expected to be able to put my most visited and favourite sites on the desktop. Thought I could do this by click, hold and slide, as I do with my 7" screen Tesco Hudl.
Can't get any of the website icons ie. BBC news, local sport club, Orange email, Yahoo, Spotify etc. to appear on the laptop desktop.
also missing dropdown boxes when I want to highlight to cut and paste.
Not deeply techie questions as I'm not deeply techie so nice simple answers please. Here's hoping.

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Do ALL the Inspiron 14 3000 Series laptops have a standard camera installed?

Answer:Inspiron 14 3000 Series

Define "standard"? There are 20 of those Inspiron 14 3000. Can you be more specific about a model (3451, 5459) ?

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I have a dell inspiron 15 3000 which is not booting, this issue has been for some days now. When I press the power on, it only shows a black screen. Pls advise me on what to do.

Answer:Inspiron 15 3000 series is not booting

Unplug the system, disconnect or remove the battery and hold the power button for 30 sec.  Remove and reinstall both memory modules.
Hold the D key through powerup.  Can you get the LCD display test to run?  If yes, the screen is OK.  If not, retry powering up on AC only - no battery.  If you can get the system to power up on AC only, replace the battery with a new one.
If you still cannot get any activity (or the screen tests OK, but the system won't power up), replace the mainboard.

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Hello,
My laptop keeps shutting down after about 1-2 minutes of me trying to do anything on it. A few days ago an 'activate windows'  screen pops up. However, when I click it, it will not let me update or install. Today, it just keeps shutting down. I have not put in new hardware.
When the computer shut down this last time, it said installing updates. After about an hour of installing, the computer had to restart... When it did, I'm now getting a message saying, 'we couldn't complete the updates, undoing changes.'  Is this the end of life for my laptop I just got 2 years ago, new? I'm usually good with computers and I just can't figure this last one out.
Thanks for any help.
Stacy

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I bought my new laptop 2 days ago when I connected it to wifi from my mobile it will get stuck then i have to restart it by long pressing power button

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Inspiron 11 touch screen stops working intermittently. Need to restart it. It was upgraded to 8.1. Anyone else having this issue? Is there a fix?

Answer:Inspiron 11 3000 series touchscreen

I bought 3 of these for the family in March and all experience the same problem.  Anyone have an idea?

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This may be a dumb question but I'll ask it anyway.  I love my 3000 3157 win the pentium quad core but I notice there is the same machine out with the faster i5 and/or i7.  As you know the cpu is not socketed on this motherboard so I am wondering if the faster i5 + motherboards keep the same general design so that it may be possible to upgrade the motherboard in this laptop at some point?  To mean anyhow upgrading to a motherboard with a faster non-socketed cpu would be more cost effective than a new machine.  The only thing that really bothers me at this moment is the lack of good stylus support and a second minicard slot for cellular network would be very desireable as well.

Answer:iNSPIRON 11 3000 SERIES MOTHERBOARDS

This isn't a practical upgrade -- there's no guarantee the higher-end models are even built by the same manufacturer, and while they make look similar externally, retrofitting a mainboard from a higher-end 7000 series into a 3000-series may not even be possible.  By the time you pay for a board/CPU AND replace the display assembly (it's the display that differentiates a true tablet notebook from one that just has a touchscreen like the 3000 series), you're likely to spend over $700 just in parts -- and wind up with a Frankenstein system that may or may not work properly.
There are true tablet systems in the 11-13" range -- these generally run at or over $1,000 new -- you just won't find those features on a $350 system such as your 3000 series, nor is it practical to upgrade the internal parts.

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I have a month old laptop that has a burning smell when I boot it up. It works fine and the smell quickly goes away, but it is bothersome.

Answer:burning smell Inspiron 15 3000 series

Hi xine48,
Please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
http://dell.to/164l6g4
Also, let us know from which part of the system you get the burning smell.

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My laptop is just 6 months old and I can't get mic to work. Windows 10.  The driver seems to be current so I cannot figure out why it isn't working. Help please!

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I need these drivers:  Ethernet Controller, Network Controller, PCI simple com controller, SM Bus Controller, USB Controller.  Can anyone help.  Thanks!!

Answer:Windows 7 Drivers for an Inspiron 11 3000 series

Provide the hardware IDs so I can identify the variants in your system:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

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I purchased an Inspiron 11 3147 with what appears to have a non K-Slot security slot. However I have been unable to find out what kind of slot it is. Along with the laptop I bought a Kensington security cable (Dell part number A5883764). The bar on the cable is too wide to fit into the slot on the notebook. The cable fits fine into my other devices with a k-slot. The only explanation I can come up with is that Dell just didn't make the slot big enough, which I also find hard to believe.
I opened a case with Dell, but the support tech was not able to find a compatible security cable and advised that I contact Kensington.
Attached is a picture showing the slot and cable.
Has anyone else had similar problems?

Answer:Inspiron 11 3000 series Security Slot

I recently received my Dell Inspiron 13 7000 and I had the same problem with my Kensington combination lock.
Researching information in the web, it looks like Dell changed the security slot to a shorter one (Noble security Wedge) for some Tablets, Ultrabooks (including Dell XPS 12) and Inspiron 14 (7437) - 7000. There is not information for Dell Inspiron 11 3000 or 13 7000 series but as I can see in some pictures the size of the slot is the same that the Inspiron 14 7000.
The new slot is using Noble security Wedge (Manufacturer Part# : TZ08 | Dell Part# : A6451164) and the link to buy it in Dell store this special security cable is:
http://accessories.dell.com/sna/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=A6451164
I will buy this cable hoping it fits my Dell 13 7000.

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My wife has an Inspiron 15 3000 Series laptop that has started to type 4 when the b key is struck, ' when the r key is struck and nothing when the s key is struck.  Is there a solution other than wiping the computer and reinstalling everything?

Answer:Inspiron 15 3000 Series keyboard issues

Hi tqk,
Thank you for reaching out to Dell Community Forum.
Please try the steps mentioned in the below article and check if it helps:
http://bit.ly/2dK3RP2
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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I purchased an Inspiron 14 3000 Series along with Microsoft Office 365. I had difficulties loading the Microsoft Office software. After several attempts I took the laptop to a local Computer shop. They told me that there was not enough hard drive to support the software. I ask if they could put a larger hard drive on. They said yes but quickly found out the computer is not upgradeable. Now I want to know if I can trade the computer in for something with more hard drive? Secondly, why did DELL not inform me that the computer would be able to support the software that I purchased from you at the same time? I am very disappointed in DELL!

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I was told I could add the Dell Active Stylus to the Inspiron computer, and it turns out I cannot.  Does anyone know if there is a brand out there that works when the Inspiron is in tablet mode?  I'm seriously disappointed!!

Answer:Stylus for Inspiron 11 3000 series (3147)?

I have the same problem. I've tried three or four different styli, and none of them work. The only thing I can write with is my finger. I'd really appreciate hearing if anybody has found a stylus that works with the Inspiron 2-in-1 in tablet mode.

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laptop keyboard not working on inspiron 15  3000 series. I tried reinstalling device software but after installation keyboard still not working. Connected external key board and am able to use it. Device manager shows: Ran diagnostic from dell website, and it says hardware failure.   Any suggestions/ideas.

Answer:laptop keyboard not working on inspiron 15 3000 series

First step would be to replace the keyboard with a new one -- if that doesn't solve the issue, the problem is with the keyboard controller (which means a replacement mainboard is required).

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Hello,

We bought the Inspiron 11 3000 series 2-in-1 with the Intel pentium processor and Windows 10 back in August 2015. We've recently been having problems with the audio, it goes from quiet to loud and then loud to quiet without touching the volume. It almost sounds like it's skipping, but the volume just goes so low you can barely hear it, then goes so loud you almost have to turn it down.
When the laptop is plugged in the problem seems to vanish and the volume is constant.

Does anyone know what might be the problem? Software, hardware? I appreciate any replies.

Max

Answer:Inspiron 11 3000 Series 2-in-1 Audio loud/quiet

I have had the same issue with my inspiron 11 3000 series. Very annoying. It has the Realtek HD sound system.
Between all the bugs in this computer's OS and Widows 10 this has been the worst computer I've ever owned. What happened to the old Dell? They used to make a reliable product with great customer service.

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Friends
I am trying to help a friend with her Inspiron 15 3000 series (3542). The computer has been running slower and slower, and most of that is caused by too many programs automatically started. So I helped her to disable the automatic startup for most of them.

I also updater her BIOS from A4 to the latest, A12. But now the boot takes like a minute or so before you get past the BIOS screen! It took long before too, she told me, but not this loooong. Is there a problem with the BIOS A12 or some of the BIOS settings? I tried Fastboot on and off, UEFI mode and Legacy mode and some other settings but either it did not help or in worst case it said there is no hard disk!
Is this a known issue and does some of you have suggestions on what to try?
Windows 10 Pro 64 bit, 1703 (she will try to install the Fall Creator Update soon).
Thanks for suggestions
Calle

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Hi, First of all sorry about my poor english. i have a SERVICE TAG LAPTOP: <ADMIN NOTE: Service tag removed per privacy policy>

I Just installed windows 8.1 . I Install al drivers but WIFI drivers is NOT WORKING. i tried a lot of differents drivers with no succes. 

the wifi card is:
PCI\VEN_14E4&DEV_4365&SUBSYS_00161028&REV_01
Any solution ? Thanks!!

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Hi,
I bought this laptop just a week ago and I'm already fed up now.  It is too slow. I can't open 3 tabs at once.
Once I open a simple news site and then google and then another site, it becomes soooo slow and loads forever. Very frustrating. I have had to restart my system every 15 mins. This is the worst I have seen of DELL.
Please what should I do?

Answer:Inspiron 11 3000 series is terribly slow and frustrating

If you're not happy, you can return the system for replacement within 21 days of shipment.
Remember - this is a very low-end system -- basically a glorified tablet.  It's not capable of high performance in any sense of that term.

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Hi community and DELL
I recently bought a Inspiron 15 3000 Series (Intel) - 3567.
Excellent choice I have to say, I am swapping my old Mac Book with this DELL Laptop.
I have the following recommendation for improvement.
The touch pad is not in the proper position, as it is on the left side of the laptop and this creates a problem on the alignment of the fingers with the limits of the left and right parts of the touch pad. This creates also an issue with the right arm as it needs to be extended to  the left side to do the work.
I am looking forward for your feedback and improvement in the future.
Thanks a lot

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I recently broke the touch screen on my laptop and am wondering what the cost is to replace it is worth the trouble or rather just buying a new laptop.  Also, what is the difference in sending it in vs. using a local repair shop.  Appreciate your thoughts 

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BIOS 4.0.13 and Windows 10 Pro currently installed.
Is it possible to configure the Inspiron 14 300 series to automatically power on at a specific time?

By "power on" I mean to power on from a completely shutdown state (no sleep or hibernate).

I searched in the BIOS/Setup, but I did not see the option.

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Just purchased a new Inspiron 15 3000 series laptop and booted it up for the first time today.  I am having difficulty figuring out the touchpad, specifically the scrolling.  It worked initially during set up, but then once I had that done, I can no longer get it to scroll - at all.  I have looked through all settings, and it seems like everything is right.  The drivers are up to date as well.
What can I do?

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When I fold the screen back and use the laptop in "tablet mode", the keyboard automatically get disabled but the touchpad does not. I have tried looking in the mouse and touchpad settings to no avail and it is very frustrating!

Answer:Touchpad not disabling in tablet mode- Inspiron 11 3000 series

I had the same problem with the Inspiron 11 3147 2-in-1 and discovered that it was because a program called Quickset was not running on start up. QuickSet is responsible for this icon in the task manager that alerts you when the keyboard is locked and unlocked. Evidently, it is also responsible for locking the trackpad when the swivel hinge exceeds 180 degrees. You can check to see if you have it by clicking the arrow on the task manager icons, clicking customize, and scrolling through the icons. There should be one there called QuickSet that says "Keyboard Unlocked."
Even if it is there, just to make sure its installed properly, go to the drivers page here: 
Inspiron 3147 Drivers
Under "Applications (3 Files)," download "Dell QuickSet Application (14 MB)." Run this installer and it should ask you if you want to install, repair, or remove the program (assuming QuickSet was already installed). In this case, use the "repair" installation option. If QuickSet is not already installed, it will ask you if you just want to install. 
After the installation. the QuickSet icon should now be visible in the taskbar (click on the small arrow to show all icons if necessary) and should be locking the trackpad in tablet mode.
To make sure QuickSet runs on start up, go to task manager (CTRL + SHIFT + ESC or just search for "Task Manager" in the charms bar). Hit "More details" and go to the "Startup" tab. QuickSet ... Read more

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Hi,
My keyboard is plugged into an external monitor in the day, so I'd like to fold the screen away. But when I fold the screen back it says "Touchpad has been disabled"... this is not helpful as it disables the keyboard, I want the keyboard to work!! How do I stop this happening? Thanks

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My name is Kerellos, and I've been having a lot of issues with my built in keyboard.  A lot of the keys stop working at random times (a, q, z, 1, left Ctrl key, ` and Esc key) .  I have tried to reset my computer but it doesn't help.  I end up having to use the touch keyboard, and I don't like to. This is getting very frustrating. Please help.
Kerellos Salib

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Hi there,
Bought my LP Inspiron 11 3000 Series earlier this year and was really pleased with it because it was fast and light.
Then DELL sent out a BIOS upgrade which has turn my lovely speedy laptop into a dead donkey in that it no longer "sleeps" - it reboots from scratch every time, the time it takes to boot is painfully slow when before it was really fast, and it takes *ages* (sometimes feels like years) to open applications such as Excel, Word, or Chrome.
What has DELL done to my laptop?  Please, PLEASE, is there a fix?  

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This started happening occasionally. Now it happens more frequently. If I leave my machine on overnight (or for an extended period of time) It will lose internet connection. It keeps connection with my Router (Charter Cable, Arris Model SBG 6580) and network, but has only limited connection. When I restart my machine, the connection returns to normal. My roommate is on the same network connection and he has no problems. My iPhone is also connected and it has no problems. I have a very infrequent router problem, but I know when this happens because everything goes down. I restart the router and all is well.
Do I need some kind of software or firmware update?
Do I have something running around inside my machine? My Anti Virus doesn't find anything nor my Anti Malware.
Any help is appreciated.

Answer:Inspiron 15 3000 Series Loses Wireless Internet Connection

Please list your exact Dell model and version of windows. Example: Dell Inspiron 3543, windows 10
If you don't know it, you can enter your service tag number( or use Auto-detect your product) onto the link below. If you use Auto-detect and there's an update for wifi driver then update it.
www.dell.com/.../Products

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I've connected my external drive and cannot locate it

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Hey! I've got a Dell Inspiron 3000 series which just recovered from some boot problems--I had to reinstall a Windows 10 image from the Microsoft website; was having problems downloading the Dell factory image.
One thing is still bugging me; I'm convinced that before the troubles, I could tap with two fingers on the mouse touchpad to send a right click. I've grown very used to this and can't figure out how to get it back. I downloaded and installed the touchpad drivers listed for my service tag, and the touchpad is working just fine for basic operations, but I don't have any control panel options to customize the touchpad beyond what a generic mouse could do. Is there any way to get this option back? Thank you very much.

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I have attached several different USB keyboards (including Dell SK-8135) to my laptop to use the number pad in my accounting soft ware. None of the number pads work. I have checked that these keyboards work  when attached to my desktop, they do. I have checked to insure the num lock is on. It is. I tried searching for a driver specific to the Sk-8135 keyboard. No Luck. Any help is Greatly Appreciated.
Julisa

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I turn on my laptop and the dell logo pops up and it just goes to a black screen with only my cursor being visible. The other day it was working just fine, then later on the fan starts getting really loud and I turn it off and turn it back on. This is when my nightmare starts, I turn it back on and stays on the dell logo and says "diagnosing your pc". The fan is still running loud, then after a few hours trying to get it work, the fan just stops making noise altogether. I run the system diagnostics and it says my fan and hard drive won't respond. I open up my laptop to what's internally wrong with the fan and hard drive. All I see is the fan doesn't spin, but after several minutes it starts to. I don't see why it says my hard drive won't respond when I fully inspected it and there was no visible damage whatsoever. I put everything back together and keep trying and which it being in the current result that is stated in the beginning. Only thing not mentioned is that the fan is just struggling to spin at a constant rpm. In the diagnostics even though the fan is somewhat spinning, it still indicates the fan and hard drive are unresponsive. This the worst thing for me right now because I'm looking for a job and start college soon.

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My laptop will not boot, the screen comes on and the dell logo is there and the lights flash around the like it's trying to boot and then it goes dark and that's it.  When I check the setup it can find the hard drive, it lists it by the HDD.  When I run diagnostics it fails with short test unsuccessful.  I have reseated the hard drive and tried to reboot,  but it is not working.  I'd like to run chkdsk /r from the command console like I saw in one of the possible solutions, but I don't know how to get to the command console.  I'm thinking I need a new hard drive but I would like to try everything to save this one first.

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