Computer Support Forum

XPS 13 9350, stop charging at 80% (plugged in, not charging)

Question: XPS 13 9350, stop charging at 80% (plugged in, not charging)

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

More replies
Relevance 100%
Preferred Solution: XPS 13 9350, stop charging at 80% (plugged in, not charging)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 83.23%

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

1 more replies
Relevance 82.94%

Had my XPS since January 2016 and all of a sudden my power adapter has stopped charging the battery. I can still use it when plugged in but it instantly dies when it is unplugged.
Is there any way to fix this?

Answer:XPS 9350 Plugged in but not charging

It appears the battery has failed, and most likely needs to be replace with a new one. Just to be sure, I'd suggest you check status of the battery health and AC adapter in BIOS. If adapter isn't detected in BIOS, the system will continue to received power but will not charge the battery. Please follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS.
In the BIOS, the battery health should be listed under main screen or battery information. The battery should say Excellent. The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS.

10 more replies
Relevance 81.2%

I just bought a Dell XPS 13 9350 5 days ago
Battery cant charging.
1. I have update to latest BIOS 1.4.18
2. I make sure using the Dell Baterry comes within the same box when I bought, it's written 45W
What should I do or diagnose ?
It's a new laptop anyway.
It's very unpleasant, to buy a new laptop, with AC adapter that cannot charging

Answer:DELL XPS 13 9350, adapter Plugged In, Not Charging

With a system this new, if it was purchased from Dell, call and arrange a DOA exchange.  If it was purchased from a retailer, most allow 7-14 days - return it for replacement.  There is little sense troubleshooting and repairing a brand new system that's defective.

1 more replies
Relevance 102.09%

Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

2 more replies
Relevance 102.09%

Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

9 more replies
Relevance 101.68%

Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 101.68%

I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

More replies
Relevance 101.68%

Hello all,
I need help. I'm pretty frustrated with Dell and I'm hoping there's some resolution I can find here, because the four tech support/customer service reps I've spoken to have been unable to resolve my issue.
I ordered my XPS 13 9350 on Monday July 29th, with 2 day shipping. It arrived on Wednesday, the 31st. I plugged it in, started it up, and began configuring it. Once I got to Windows, I noticed the "Plugged in, Not Charging" status on the batter in the task bar, with a battery of 1%. I did some research and found a number of suggestions, but most of them either A) happened to their laptop after they had owned if for a while and/or B) it would not charge past a certain percentage. I ran a diagnostic at startup and it indicates it cannot detect a battery. The Diagnostics page in BIOS indicates no battery communication (though the stock 45W charger is working fine). BIOS version is 1.3.3, and I know 1.4.4 is out, but Dell requires there to be at least 10% battery to update BIOS and well, I fall about 9% shy of that number. Splendid. 
After this initial investigation I hopped into tech support chat. After some discussion, it was recommended to return the defective device and receive a new one. Annoying, but acceptable. After being transferred around to a number of CSR's I eventually was told I could not return the device for a new one, so I could either send it in to be inspected and fixed which would take 14 business days, or go bac... Read more

More replies
Relevance 100.86%

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

3 more replies
Relevance 100.86%

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

Answer:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

1 more replies
Relevance 100.86%

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Answer:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

1 more replies
Relevance 100.86%

Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

More replies
Relevance 100.86%

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

More replies
Relevance 100.86%

I recently had my Qosmio F55-Q502 repaired by Toshiba.
Two issues were addressed and one is fixed.

However, the second was attempted to be resolved unsuccessfully.

When I attempt to play multi-media games such as Call of Duty IV, even if the system is fully charged, within minutes the system will start to blink the "backlights" and then when I see the charging icon, it says "Plugged in, Not Charging."

This really concerns me as I have read online many similar issues, but none of the solutions seems to work.
To have to restart the machine everytime this happens and your in the middle of a game, really stinks!
I even had it happening with SimCity4 which is an ancient game.

Any good suggestions on this?
They did replace the battery when it was sent in which seems to be what most people say needs to be done.

Answer:Qosmio F55-Q502 - charging icon says: Plugged in, Not Charging

Hello

If your Qosmio notebook was in repair I think you should not discuss about any issue on forums but make a pressure on service and clarify every single problem with your notebook.
Please do this because the warranty is still valid and now is the time to clarify everything.

I am not hardware specialist but it sound to me as some power supply electronic issue but I cannot say for sure. Talk with service. Try to clarify this with them. Be nice, be cool and everything will be ok.

2 more replies
Relevance 100.86%

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

More replies
Relevance 100.86%

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

2 more replies
Relevance 98.81%

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

Answer:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

2 more replies
Relevance 98.81%

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

More replies
Relevance 98.81%

Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

1 more replies
Relevance 98.81%

Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

4 more replies
Relevance 98.81%

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

Answer:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

3 more replies
Relevance 98.81%

My laptop suddenly stopped charging since yesterday. It is hovering around the 5-7% range since yesterday and continues to say that it is charging, when in actuality it is not. I have tried to reset the laptop, as well as uninstall and install the ACPI drivers, but nothing seems to work. It has only been a month since I got this laptop.  Any help would be appreciated.

More replies
Relevance 95.12%

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

More replies
Relevance 95.12%

My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
 
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
 
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 95.12%

So I unboxed my Ideapad Y500 yesterday and it's working wonderfully...that is, everything except my battery. When it was running low at 10% battery life last night I decided to plug in the AC adapter, which, as is normal, caused the battery icon in the corner to read "10% available (plugged in, charging)". However, what's not normal is that when I turned the laptop off and left it to charge overnight, the battery indicator light at the front of the system was still orange/red, occasionally flashing. I turned on my system again to find that my battery life hadn't budged at all despite recognizing that the adapter was plugged in and charging. I know other people have asked about something like this, though most of them say their battery icon reads "plugged in, not charging", so I'm not sure how to solve it. Any help would be appreciated!

Answer:Y500 "plugged in, charging"...but not actually charging?

HiNot sure it is happening but can you try this:remove battery and ac adapter; press and hold the power button for 30-40 seconds and then put it all together. Hope fully it should fix the problem.Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

3 more replies
Relevance 95.12%

I have a Lenovo G580 laptop. I formatted my system and it was working good but slow before formatting. After formatting i got a status of 49% available(Plugged in, Not Charging). I shut down my system completely and removed the adaptar and found that the battery light is still glowing. I remove the battery and inserted. I still found the battery light is glowing. Then i started the system with adaptar checked status as (plugged in, charging) but the power percentage is not going up. I decided to drain the battery and then check, so i was working without the adaptar & the power drained normally in usual time.Then i plugged in to adaptar and Currently the status is "0% (Plugged in, Charging)"  but its not charging.   Please help.

Answer:G580 Plugged in, charging but not charging

hi Abhijeettiria,
 
Welcome to Lenovo Community Forums!
 
Youre troubleshooting is correct and pointed out the battery.
   One last thing you could try is to run the Battery gauge reset via the Lenovo Energy Management software,
 If that still gave you the same problem I suggest having the battery Replaced via warranty claim or by purchasing a new battery.
 
Best regards
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 95.12%

This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
 
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

Hello,
 
I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
 
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
 
What else can I do?
 
Thank you
 
 
Edit:
******Solution******
 
I just tried this from another post and it worked!  Battery is charging again.
 
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

4 more replies
Relevance 95.12%

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

More replies
Relevance 95.12%

Hi all,I have a brand new i7 Yoga 13 running windows 8 from Best Buy. As soon as it booted up, I have not been able to charge my battery. As I hover over the icon, it says "Plugged in and Charging" but it does not include a percentage. I have had it plugged in overnight, and if I unplug the computer, it will die immediately. I have tried updating my BIOS, energy managment and setting it to "Maximum battery life," but nothing changes. Thoughts?Thanks

Answer:New Yoga, "Plugged in and charging," but not actually charging

Yeah I have this same problem with my Yoga along with just about every other issue that has been mentioned in this forum so far. Dislike Lenovo. Save us the frustration and don't be in a rush to release your products. Where's the quality control?

1 more replies
Relevance 95.12%

I just plugged in a brand new battery and it says that it's plugged in and charging but it isn't actually charging. I've searched the internet and I've come up with possiblythe power brick not having enough juice to charge the battery. My power brick says Input: AC100-240V 1.5A 50/60Hz, Output: 20V --- 4.5A it being a motherboard problem. Is there any utility or tutorial on how to check to see if it's a motherboard problem?  Any other suggestions on how to solve this issue or at least identify the problem would be much appreciated. 

Answer:T61p "Plugged in, Charging" but not actually charging

If you have the possibility to borrow from somebody else - do a test on your system with another charger and another battery ... maybe you'll find the broken piece ... 





W500 / T61p / T61 / R60

9 more replies
Relevance 95.12%

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

2 more replies
Relevance 95.12%

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

8 more replies
Relevance 95.12%

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

More replies
Relevance 95.12%

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

Answer:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

1 more replies
Relevance 93.89%

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

More replies
Relevance 88.56%

My Dell XPS 13 was working fine for about 9 months. Recently, I have to go through a lot of trouble just to get it charging. When I plug in the adapter, the light on the end of the plug turns on, but to get the charge to work, I have to push the cord extremely hard into the laptop. Even when I do this, the laptop usually only stays charging for about 5 seconds. After about 20 tries, I got it to stay charging. The warranty is still (thankfully) active, so worst case, I can just get it replaced. But before that, what can I do to try to fix it? 

Answer:Dell XPS 13 9350 having trouble charging?

Hi,
Thank you for writing to us!
We would request you try a known good charger on this system and also try this adapter on a different system and check if the same issue occurs .
We would also request you private message the service tag to the system and the charger port and also the pin of the adapter .
Thanks
Robin

1 more replies
Relevance 88.56%

Hello all, I just purchased a 9350, win 10 Pro , 4GB ram, 128 SSD. I noticed that the Battery Icon would stop charging at 80%. Shows Connected , not charging at the 80% mark. I have read on the Forums about this being an issue on this 9350! SEEMS TO ME THAT THE BATTERY SHOULD ALWAYS CHARGE UP TO 100%!
So I innstalled the latest 9350 Bios and Power management drivers updates from the Dell seb site.
I thought that would correct the issue but it didnt!
Dell XPS 13 9350 battery cstill stops charging at 80%!!!
I performed the Dell ePSA F12 Diagnostic tests and the battery results are as follows.
Charge cycles 13
Battery Health 93%
Voltage 8420 millivolts, current 2717 ma. 
I have also read that after some 9350 owners replaced the battery they were still haveing the issue of the battery not charging to 100%.
Anyone have the same experiences?
Thanks
Rob

Answer:Dell XPS 13 9350 battery charging to only 80%

I'm assuming you installed the latest version of Dell Command | Power Manager (System Utilities) from your Dell Product Support page.....
The battery stop charging at 80% because of the battery settings. Some of the battery settings prevent 100% charge to help extend battery life. Please right click the battery icon, select Dell Command | Power manager, and then Change Settings:

6 more replies
Relevance 88.56%

Hey :). I'm coming from a Lenovo machine (which I returned due to build defects). They had a software which prevented the battery from charging until it dropped under 50%. This is very useful for maintaining battery life. I saw that Dell has something similar in BIOS but unfortunately it doesn't seem to have any effect. The setting I'm using is under "power management" -> "primary battery charge configuration". I set "custom charge start" at 50% and "custom charge stop" at 95%. The stop works, but not the start. It always charges.
I kind of remember there used to be a tool to control this as well. Any ideas?

More replies
Relevance 88.56%

I recently bought this laptop, but yesterday it refused to boot.
The light on the charger is on, however when plugged into the laptop the light on the laptop does not come on.
I already opened the panel and unplugged the battery cable and plugged it back in but to no avail.
Is it now dead? I am still under warranty, but i need my laptop now.

Answer:Dell XPS 13 9350 won't Boot and not charging.

There's a short circuit somewhere in the system - it will need warranty repair.  If it's less than 21 days from shipment from Dell, you can also return the system for replacement.

1 more replies
Relevance 88.15%

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

More replies
Relevance 88.15%

 My note book charges when I shut it down battery shows 100% when I power it back on.  As I use it  the battery drains even though it's still plugged in ?  HELP !

More replies
Relevance 88.15%

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

Answer:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

20 more replies
Relevance 88.15%

I have a G50-70 laptop which i purchased 7 months ago.This afternoon i noticed that the battery charge has been stuck at 45% with the charger plugged in. I unplugged to see this was the problem with the battery and the charge started to drop (like always, nothing peculiar). I plugged in again and the charge percentage doesnt seem to be increasing.I waited for 2 hours and now the charge meter reads 42% (still plugged in)HELP! -rohit

Answer:G50-70 "Plugged in, Charging" ....but not charging

check whether conservation mode in energy manager is enabled .if enanbled disable it.check whether problem is solved!!

2 more replies
Relevance 88.15%

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

More replies
Relevance 88.15%

Hello!

Bizarre problem for which I cannot find an answer.
I have an Asus Vevobook Laptop (Model: TP300LA) which states "plugged in, charging", however it's not charging. A cursory search of the web seems to reveal that this is not an uncommon problem and I've read many suggestions that it could be an issue with Windows 10 itself, but I'm not sure (laptop came with Windows 8.1 and, like many others, I went for the free upgrade to Windows 10).

So far I've tried uninstalling/re-installing the Microsoft ACPI items under device manager AND buying a new battery... but no luck.

It was mentioned on one site that it might be a problem with the BIOS, but I daren't update those (not that I even know how) for fear of bricking my laptop... although it's pretty useless now that it's tethered to the socket anyway.

Any help would be greatly appreciated.
 

Answer:Plugged in, Charging (not actually charging...)

Hello
Could be some of the Win 10 updates. Hopefully some of our members will chime in soon.

@phillpower2 @jmarket @gus @SpywareDr
 

11 more replies
Relevance 88.15%

My flex 1580 is having issues again..... The battery percentage will not go up even when it is plugged in. It's been almost a month now and every "fix" I tried did not work.1) new charger/no2)new battery/no3) battery flush/no4)Microsoft acpi/no5) factory reset/no6) BIOS update/ I can't my battery is at 0%7) factory reset/caused more problemsNow the laptop is extremely slow when loading windows files, and it blacks out frequently (a know issue that got fixed with a BIOS update, but I can't anymore). I haven't been able to work on my laptop at all, and been resorting to my phone.Any other tips? Only had this laptop for 1 1/2 years and I'm supprised it's having issues. 

More replies
Relevance 88.15%

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

Answer:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

6 more replies
Relevance 88.15%

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











Solved!
View Solution.

Answer:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

6 more replies
Relevance 87.74%

Is this common? Have had the laptop for only 7-8 months. It started getting real flakey this past week. Charging and then stopped every so often. Yesterday it just flat out failed. I went into the bios to verify. Battery was excellent but wall adapter said unknown.

Also noticed when plugging in the adapter by itself. The little white light was not coming on. Contacted Dell. Had to do the protocol troubleshooting and they determined it was a faulty adapter over the phone. They are sending a new replacement. I also have a question.

Is it safe to leave the charger plugged in all the time? Or only plug it in when I go to charge the laptop? Btw. Getting back to the adapter. I tried different outlets and surge protectors. Same results. Not working.

But for the heck of it. I tried this morning and the adapter is working again. Crazy. Is it safe to use until Dell sends me the new one? 

More replies
Relevance 86.92%

Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

3 more replies
Relevance 86.51%

Hi, all. I have had my Ideapad P400 for a few years now and i have never encountered a problem like this one. I just recently upgraded to Windows 10, which i actually like a lot, and all of a sudden, my battery says "plugged in, not charging." It will only charge up to 59% and it dies very quickly. I thought it was the battery, so i bought a replacement and installed it. It did the same exact thing. I've tried doing a battery reset in the energy management window, i have tried downgrading to windows 8 again, and i have tried looking up different firmware updates that could potentially fix the problem, but nothing. If anyone has any idea on how to fix this problem of mine, i greatly appreciate it. This is really my last shot before i have to take it in to be repaaired. Thanks! -Frank C. (P.S. This is my first time posting in any forum, so i hope i didnt leave anything out.)













Solved!

Go to Solution.

Answer:[P400] Battery is Plugged in "Plugged in, Not Charging" After Upgrading to Windows 10

Dear Concemi1,
 
Welcome in Lenovo Community.
 
Kindly try to uninstall and reinstall th Energy managment application.
 
Please try and let me know.
 
Regards,
 
Menna.
 
 

2 more replies
Relevance 84.87%

Hi, I have a XPS 13 9350 and would like to know if it's possible to limit the charging or stop battery charging? I saw that this is possible with Dell Battery Meter but I can't find the right version for my laptop.
Also, I would like to know if it's possible to make the keyboard backlighting turn off after a longer period of time? Right now, it turns off far too soon after interaction. I saw that this is possible with Dell Quickset but once again, I don't know which is the right version for my system. Thank you!

More replies
Relevance 84.05%

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

Answer:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

2 more replies
Relevance 81.59%

Dear friends, I own a Lenovo 3000 N200 laptop (type 0769 - B5G) with Windows Vista. I am having problems with charging my battery . The laptop doesn't charge the battery. When I have the laptop plugged in to the electricity with a battery attached to the laptop, it keeps showing a message saying "plugged, not charging". I have checked it with 3 different batteries (one of them brand new) and it still the same. I also tried to change to electricy wire, but still the same. The laptop only works if I take out the battery and stay wired to the electricity plug. Any Clue? I would appreciate your help very much!Thank you,Arik 

Answer:plugged, not charging

I had the same problem with my N100.New battery, would not charge. I had to do a 'hard reset' of the system BIOS. It uses a small coinsized battery mounted on the motherboard. Some are removable,some are not (soldered on). On mine I had to remove the top cover and short the BIOS batteryleads for a few seconds, and then enter BIOS on boot (F1), andre-enter settings like time, date, etc. Record your BIOS settings beforea reset. After reset, mine charges and runs fine. This may or may not fix yours. I do not know how to access the BIOS battery on N200, and another memberis searching for this info also. See THIS thread. If dismantling the laptop is beyond your expertise or confidence level,I recommend a tech take a look, and you can steer him/her to a possiblesolution (reset BIOS battery).

2 more replies
Relevance 81.59%

 
Can someone help with above subject, happened to my Lenovo 3000N200's
battery.



Type:

Model:

Serial number:


0769

ERG

xxxxxxx


Furthermore, the battery available (in %) is still reduced with
one (1) percent daily.
Thank you.
 
 
Moderator Note; s/n edited for members own protection
 

Answer:.. plugged in, not charging .....

try to perform clean windows installation, and if it doesn't help - probably won't - you may have hardware issue, possible battery or mainboard, replacement needed, call support line.

4 more replies
Relevance 81.59%

Suddenly I get this message. If I take the battery out, it resets and charges to 100% then I get the message again. I'm certain thst this is caused by Lenovo's idiot software that they they can't be bothered explaining anywhere. I've read that on the web there is supposed to be a way of turning it off or changing the charging level. I can't find it anywhere. I have looked at the energymanagement.exe program, but it does do anything helpful. I'd appreciate information on how to get rid of this annoying software and disable this feature.

Answer:Plugged In, Not Charging

Hello clodius and welcome to community,
 
Kindly refer to the mentioned below web link
http://forums.lenovo.com/t5/tkb/articleprintpage/tkb-id/[email protected]/article-id/155
 
 
Best Regards,
Tanuj

1 more replies
Relevance 81.59%

 I have a five-month-old Pavilion 13X360 PC (product number G6S88UA) and I upgraded to Windows 10 within the first month without any problem.   Yesterday, I received the message "78% available; plugged in, not charging".    The light at the power source blinks constantly, even when the power is off and when I unplug it,  the computer shuts off.   The power cable came out of its socket unbeknownst to me, and now it says 8% available.  I know this problem has appeared before with different answers and different levels of success.   Can anyone tell me how to fix this problem on this computer.   I look forward to your response.  Thank you.  

More replies
Relevance 81.59%

Hello,
My 90W charger pin got damaged and was replaced with wrong connections. When plugged in my running Dell Inspiron 15R, the laptop crashed immediately but was able to turn on after removing charger and removing and reinstalling battery. Now used a working 65w charger from colleague with same laptop model and when plugged shows "Plugged In, Charging" but battery discharges to 0 percent and laptop crashes. Laptop doesnt even turn on now without battery when plugged in. At the moment using my colleagues laptop to charge my battery and use till battery discharges. Further, now date and time also gets reset to 1st Jan 2013 everytime battery removed.
What part is damaged. Can it be bypassed? I dont want to send it for 1 month to get repaired.
Please help.
Regards,
Tabby

More replies
Relevance 81.59%

My battery status is 4% available(Pluggedin, not charging).I already removed Mcrosoft API Control...it didnt help...I bouht this latop 9 months ago. Please advise.

Answer:Plugged in, not charging

Hello, try to unplug your battery from your laptop.

3 more replies
Relevance 81.59%

Hi all, My laptop ( HP pavilion 15-ab237na) is plugged in to the charger. When I click the battery icon on the task bar it says it is plugged in but not charging . However it is also not losing charge whilst plugged in. It is relatively new, I got it in January. I'm very confused as to why it is not charging and want to know if there is a way I can easily and quickly fix this. Help would be much appreciated.

Answer:Plugged in not charging

greenapples21 Hello;Allow me to welcome you to the HP forums!I read your post about your PC not charging and wanted to help.Here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If either of these are shown as failing, or even not, with a new PC, you should not be having these problems. My suggestion is for you to contact HP Customer Support to see about maintence and replacement options available to you under the warranty.  If HP can not fix it, then you should be able to insist on a replacement -- at no charge!If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them.Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.... Read more

1 more replies
Relevance 81.59%

Hi, My HP ENVY TS 17 Notebook PC is plugged in but not charging when is on. I only can charge when is sleeping or shutdown. Can you help me ?

Answer:Plugged in not charging when on

Hello @Matheusmelo You might want to take a look at this document: Battery Does Not Power Notebook or Hold a Charge   It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

1 more replies
Relevance 81.59%

 I got a T400 today. The batteries is not charging. I powered off and keep my AC adpter. But stil not work. Any idea? Or should I just call lenovo and return it to repair   

Answer:plugged in, not charging

Hi ljw5122,
 
Welcome to Lenovo forums.
 
Do press on the ThinkVantage button (beside the power button) and select "Power Manager". Click "Advance" at the top right hand side of the Power Manager then select the Battery tab.
 
There will be a status on the battery condition.
 
//JameZ

2 more replies
Relevance 81.59%

Our laptop is a Dell Latitude E6520, and runs on windows 7. When the battery icon is opened it says "plugged in, not charging". The battery is brand new. Do you know how to fix this?

P.S. Sometimes i can get it to charge, but if unplugged it becomes slow and will not charge again for awhile
 

Answer:Plugged in, not charging

11 more replies
Relevance 81.59%

I have been experiencing this issue for a few weeks now. The battery icon indicates my percentage of available battery and then "plugged in, not charging". I have gone through all forums and tried the following:- Uninstalling the Microsoft ACPI Compliant Control Method Battery, then shutting down and searching for hardware changes to reinstall. When I click uninstall, it starts uninstalling, then stops, removes it, but this doesn't help.- Updating the battery drivers and the adapter drivers.- I ran a battery report to see if there was an issue with the battery (my laptop is 2 years old) and it came out clean.- I have tried to run the battery fix in the HP troubleshooter, but it comes back with "battery current status unknown".- I have refreshed the whole laptop, deleting and reinstalling everything.All the HP fixes on your webpage is only for removable batteries, while mine is integrated and I would have to pick apart the whole laptop to get it out. Of course I have also checked that there are no issues with the charger itself and that there is no smell of burnt plastic etc. in any of the parts.Hope someone can help as a last resort before handing it in to tech repair.

Answer:Plugged in, not charging

Hi, Youre on the right track you just need to follow the steps PROPERLY. Note:  Do it the right way..  1. Go to Device manager and uninstall Microsoft ACPI Compliant Control Method Battery 2. Turn your computer off completely 3. Unplug the AC Adapter 4. Unplug the Battery 5. Press and hold the power button for 15 secs 6. Put the battery back in 7. Put the charger back in 8. Turn your computer off Your computer should be working right now For your reference: http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-envy-laptop-battery/m-p/57212... If your using a solid state battery just skip 4 and 6..




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

1 more replies
Relevance 81.59%

My laptop says it is "plugged in, not charging".I have restarted twice.I have tried using the adapter for another Pavillion Notebook 15, it does not help.I ran the HP Support Assistant battery check, my computer charged whilst the check took place (I got to 3%), the test said the battery was "ok" and finished.  Shortly after the notebook stopped charging again.What should I try next?ThanksC

More replies
Relevance 81.59%

This problem intermittently occurred when using Windows7, and continues to happen intermittently after upgrading to Windows 10.  I notice that status reads "Plugged in but not charging", with blinking white light near adapter. If I shutdown, the problem seemingly persists (blinking white light). If I simply remove and replace the battery while powered off, charging resumes and works for a while (maybe a day or two), but before long I have to repeat the process. I need to get an additional laptop for my wife, and was hoping to get another Envy 15, but she will not be able to deal with this kind of a problem. I've read a number of other posts on this problem, but not seeing a definite solution. 

More replies
Relevance 81.59%

Disconnect AC
ShutdownRemove batteryConnect ACStartupUnder the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select UninstallShutdownDisconnect ACInsert batteryConnect ACStartup   
I have done all the steps but an issue is same not resolved.
Microsoft <g class="gr_ gr_135 gr-alert gr_spell gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="135" id="135">ACPI Compliant</g> Control Method Battery automatically get installed when
I startup.
can you help me regarding another way to <g class="gr_ gr_332 gr-alert gr_gramm gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="332" id="332">solution</g> or any driver for Windows 7 which
I use in Lenovo <g class="gr_ gr_214 gr-alert gr_gramm gr_run_anim Punctuation multiReplace" data-gr-id="214" id="214">G50-80.</g>

More replies
Relevance 81.59%

Hi, I initially had a problem when my battery was plugged in but it wasn't charging. Later on, after a few searches here and there, including on hp forums, I found a post that explained the problem. So, I followed the instructions in that post to the letter, and it worked. But not for long, I turned off the laptop at night and when I turned it on in the morning again, it displayed the same message, "Plugged in, not charging". I repeated the same steps and then it started to charge again, but then when I shut it down and turned it on again, it did the same thing. I can't keep doing this again and again, I need a permanent solution. I need to know if I need to replace the battery or something. PS: The post I found a solution to my problem is,  https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Plugged-in-not-charging-Batter...  

More replies
Relevance 81.59%

plugged in , not charging.. i have tried put a non-conductor cover over some of the curcits  inside the keyboard trick ,,, it worked for a day , but my problem returned...

More replies
Relevance 81.59%

I just purchased a new laptop Lenovo Z570 which has Windows 7 Premium Home Edition pre- installed, my concern is the battery meter showed a 100% charge in the first 2 days, and when laptop is plugged in to the mains and  continuously used ( for approx 8-9 hours a day)  i could see this message when i keep my mouse over the battery icon i get this notification "98% available (plugged in, not charging)"  what does this mean? is there a problem with my computer? I have selected the "Balanced" power plan. Please helpThanks, BN

Answer:98% available (plugged in, not charging)

@busynights,Did you change the energy management settings to best battery health?
 
Found this -> http://forum.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Z560-Battery-80-available-plugged-in-not-c...
 
//JameZ

2 more replies
Relevance 81.59%

For a long time, whenever I have checked my battery status, it has said "0% available (plugged in, charging)" But ever since I can remember, the level has never gone above 0% and I don't know what to do. I it is a very great inconveneince because whenever I want to move my computer, I have to unplug it and it shuts down. Any help would be appreciated. Thank you.

Answer:0% available (plugged in, charging) BUT ALWAYS AT 0%!!

How old is the laptop and how old is the battery? You do not tell us your model number. DV7-????. 

1 more replies
Relevance 81.59%

The battery in my computer is at 1% and it is plugged in, but it isn't charging. It just says plugged in, not charging. It has turned off a few times and said that the wattage of the ac power adapter couldn't be determined, but it usually goes away when I unplug and then plug back in the power cord. How do I fix this?

Answer:Plugged in, not charging

There may be a fault with the battery, the charger or both - or it could just be that the charging circuit has got confused.

Try shutting down the PC, remove the battery then press and hold the power button for 30 seconds. This will discharge any residual power and reset the charging circuitry. Now put the battery back in, reconnect the power cord but don't turn the PC on yet. Does the charging light come on? If so, leave it and see if it goes to a full charge.

If the charger is OK you should be able to run the PC on the charger alone, with the battery removed. Can you?

To check the health of the battery, open a command prompt and type:
powercfg /batteryreport
This will generate the file battery-report.html which you can click on to open and read in your browser. In particular, look to see if the full charge capacity is significantly lower than the design capacity.

10 more replies
Relevance 81.59%

Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.

Answer:98% Plugged in, not charging.

Originally Posted by Rathman


Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.



That happens for me too very often =).
That isn`t a issue, if it isn`t charging is because it already charged and now he is holding. For me it stays always at 99% charged, not charging.

5 more replies
Relevance 81.59%

Hello, I have a question about my leptop's battary problem. A few days ago, after shut down, my leptop had usual update (Update & Shut down). As I remember, from the next day it has had this kind of battery problem - "Plugged in, not charging". When it is about 85%, it stops charging. I'm sure that my battery doesn't have any problem, but I could't find any solution to solve it. Thank you in advance.

More replies
Relevance 81.59%

Hi, I am using a Y410 laptop running on vista home premium. Lately my battery doesnt charge and i need to use the direct AC supply to turn on the laptop. The battery icon shows "plugged in and not charging". Pl help Francis

Answer:Plugged in but not charging

just try to remove the battery and make sure it seated well.if it doesn't help you, i suggest you to contact lenovo support line.

5 more replies
Relevance 81.59%

I bought a replacement battery as my original battery would charge but not lose charge quickly.  I've been thru two replacement batteries that test fine but still get the plugged in, not charging message.  I've tried the ACPI delete, power down, etc. process and it has not helped.  The AC adapter is working as it does charge the old battery.  When i replace the new battery with the old battery it shows plugged in, charging!!  Not sure what else to do.

More replies
Relevance 81.59%

I have Lenovo Ideapad Z560 Laptop.When i charge battery of my laptop, it charges upto 80%..On moving the cursor over the battery icon i found "80% available(plugged in,not charging)"..Why it doesnt get charged upto 100%? I m not understanding is it the problem with my laptop or it will charge only upto 80% and not 100%.. rgds













Solved!

Go to Solution.

Answer:80% available(plugged in,not charging)

That's usually a sign that the battery is having issues. It is reporting 80%, but will not receive any more current. If you're under warranty, call up Lenovo, and they'll send you a new battery.

9 more replies
Relevance 81.59%

My laptop is showing plugged in ,not charging. Do i need to replace the battery

More replies
Relevance 81.59%

I?ve tried to uninstall the ACPI compliant control driver, but that does not work. The problem comes over and over. Does anyone have a more permenant solution?

Answer:Plugged in not charging

Not much to go on, what are we talking about, Laptop ?

1 more replies
Relevance 81.59%

Hi, My HP Pavilion DM4 is showing 0% available (plugged in, charging).As soon as I disconnect AC, laptop turns off. I tried following but problem is still there:-1.) Switched off laptop.. Disconnected all wires. Pulled out battery from laptop keeps pressing power button for 30 seconds. Reconnected battery switched on Laptop and when the OS comes up. Issue is till seen. 2.) In Windows 7, Under the Batteries category, Uninstalled "Microsoft ACPI Compliant Control Method Battery"  and after that on the Device Manager taskbar, clicked Scan for hardware changes. After that device manager detects Microsoft ACPI Compliant Control Method Battery component and reinstalls it. But even after that problem is not solved. Please help me out. Regards,Vibhor Jain

Answer:0% available (plugged in, charging)

Hi VibhorJain, welcome to the HP Forums. If your battery is not powering the notebook, and will not charge there is likely hardware failure. This troubleshooting document will help you narrow down the cause: Battery Does not Power Notebook or Hold a ChargeLet me know how it turns out.

3 more replies
Relevance 81.59%

I facing the problem in newly purchased battery not charging shows plugged in not charging . Pse. Advise sir.tks

More replies
Relevance 81.59%

I just installed anew battery and also the power pack and cord. I keep getting the message 0% available "plugged in, not charging.  What can I do to fix this?

More replies
Relevance 81.59%

Laptop flashing white LED, Battery plugged in but not charging... in the past I have updated the bios and that fixed the issue but I have searched and cannot find any update. HEY D!#Ks AT HP THIS MAKES YOUR COMPUTERS SUCK!!!!!!!!!!!!!I find it entirely frustrating to continuously run into this problem. when I do buy a new laptop you bet it will not be HP or any other brand associated with you! Sorry for the rant. anyone please help. 

More replies
Relevance 81.59%

HI , SOME 3 DAYS BACK I PURCHASED THINKPAD E430 DOS MACHINE, IN WHICH I HAVE INSTALLED WIN-7 OS , NOW THE ISSUE IS THE THE BATTERY IS NOT CHARGING, ITS SHOWING "PLUGGED IN, NOT CHARGING"WHAT MAY BE THE EXACT CAUSE FOR THIS,..PLZ HELP ME TO FIX THE ISSUE

Answer:PLUGGED IN, NOT CHARGING

how many percentage charge is left on the battery? also have you installed the ThinkVantage Power Manager?

5 more replies
Relevance 81.59%

Hey everyone,

I have had my Lenovo Z580 for little over a week and I have been greeted with the well known plugged in, not charging message. I have had this issue on previous laptops that I have owned. However, this problem is slightly different.

Let me begin by explaining how this problem began. I was on my laptop a few nights ago and the battery was being charged and I was quite tired so I decided to shut down the laptop and go to bed. The laptop was charged to around 95% and I thought I would continue to charge it the next day. The next day I put the charger in and soon realised it wasn't charging. I tried all the usual methods of removing the battery, uninstalling the battery from device manager and so on. These methods did not work. So, I went ahead and let the battery drop to around 4%. When letting the battery drop to this level I won't receive the plugged in, not charging message. However, if my battery is at a point between 95/90% and around 15% I will receive the plugged in, not charging message. However, this is where I am confused. If I click the battery icon it will begin charging the battery.

So, it is my understanding there must be some sort of setting somewhere that causes my battery to charge upon the battery icon being clicked.

Has anyone heard of such problem before? and if so, how do I go around sorting such problem?

Thank you everyone.

Answer:Plugged in, not charging.

Wow really new and weird. What battery plan is it on?

9 more replies
Relevance 81.59%

Okay so I've had this Dell Inspiration 15 since December 2016. It has since had many issues such as of course the "Plugged In, Not Charging". This has happened 2 times now, and possibly a 3rd time and I find that it's very ridiculous that I need to be worrying about this, especially after 2 previous incidents. The first time, I thought it might just be a bad cable which we never got an answer for, so we had to buy a brand new plug. Just like the previous one, nothing seemed to be wrong but eventually after only a month or so after the first incident (which happened only 2 months after buying the computer), it happened again. This time we went to Best Buy. There they gave me a new plug and it worked and we were told its just that dell products went down in stability. This plug we have had for about 3 or 4 months. Now its happening AGAIN. I don't know what's wrong. It also is working but not, I have to adjust it slightly and pray to make it work and as of now it is working, but its very worrisome that its gonna stop working, so now that all of the background info is out of the way, here's my real question.
HOW DO I STOP THIS FROM HAPPENING? AND WHAT DO I DO TO FIX IT? Because I've spent almost 200 dollars now on plugs after taking a lot of care with my previous plugs and this current one and I really REALLY don't want to buy another. I want to know this because I'm pretty sure at some point its not going to work even after jiggling it a... Read more

More replies
Relevance 81.59%

Computer: Yoga 13When purchased: Christmas of 2012. Problem: Recently I discovered my computer in the bottom right when you hover over the battery icon states "Plugged in, not charging". And well enough, my battery charge is stagnate. It neither rises or falls when plugged in. And while funtional, as a college student this completely screws me for notes. I looked around, and one solution offered a temporary fix: To temporarily uninstall the batteries from the Device Manager, and scan for hardware changes to reinstall them. This worked for a few minutes, but randomly stopped working. Repeating the solution didn't seem to work. Currently, my battery information has the following two battery information bits in it; Microsft AC AdapterMicrosoft ACPI-Compliant Control Method Battery I have not had issues with the battery or laptop until now. The battery charger is largely undamaged, except for the rubber protecting casing around the wires having naturally (being bent or whatever) pulled away. The wires appear fine. And it has been exposed for some time. I'm not sure what to do here. Suggestions would be welcomed.













Solved!

Go to Solution.

Answer:Plugged in, Not Charging

Dear Gammon
 
Welcome in Lenovo Forums
 
There is an application called ( Lenovo Energy Management ) should be uninstalled and reinstalled one more time . Please use the below link to get the application
 
Link : http://support.lenovo.com/en_EG/downloads/detail.page?DocID=DS032254
 
Let me know
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 81.59%

2 days ago my battery stoped charging it says "plugged in not charging" i took the battery out to work with the ac adapter,but my laptop runs very slow now!
could someone help me how to fix this error and make my laptop's performance again fast.

Answer:Plugged in not charging

There could be a few reasons for that. The motherboard is broken, the battery is broken, the AC adapter is broken. Contact the manufacture of your laptop.

1 more replies
Relevance 81.59%

I have had it with Vista. Out of all the 6 computers I have had, this is my only one with Vista and to tell you the truth, this has had the most problems. This never happened to me since recently. Whenever I plug in my computer to AC power, it shows as plugged in, not charging. I take it out for a while to cool it down, and then after about 15-20 minutes I put it back in, and it shows as fine. When I scan it with HP Battery Check (during "plugged in, not charging") it shows as "Replace Battery". When I scan it after I fix the problem (plugged in, charging) it shows as "Good". Then after approximately 2 hours it again shows as plugged in, not charging. Does anybody know why?

Thanks,
RF

P.S. I am still under parts and labor warranty, just in case.

Answer:PLEASE HELP! Plugged in, not charging?

Originally Posted by Computer Age


...I am still under parts and labor warranty, just in case.



Go for that.. not sure there's anything you can do yourself.

13 more replies
Relevance 81.59%

My PC stops charging at 85%. Anything I can do to rectify this?

More replies