Computer Support Forum

Flex 3-1480 Stuck in Sleep mode for 6 months, HORR...

Question: Flex 3-1480 Stuck in Sleep mode for 6 months, HORR...

I received a brand new Flex 3-1480 for Christmas and have had several technical issues with it. First, the touch screen only works about half of the time when I turn it on. When I restart the machine, it sometimes fixes the issue, but that's not my main concern. The biggest issue is that it will not wake up from sleep mode. This problem began back in February (6 months ago) and has not been resolved. I called Lenovo support on 6 or 7 different occasions, each answered by a different technician who assigned me new case numbers. They all tried various things (BIOS, hardware, screen brightness, drivers, etc.). These solutions all worked for a few days, maybe a week on occasion before the computer when back to not working properly. The computer was sent to the repair depot back in April to be fixed. When I got it back, it worked properly for 2 days before reverting to the previous sleep issue. At that point, I called support again, tried more fixes (none of which worked). I got fed up and tired of those solutions at the end of May, when I called and told them I wanted this escalated. I was assigned Crystal as a case manager. She has been absolutely abysmal and non-responsive, but looking at this forum and online I see that she is always like this - I am surprised she still is employed and just goes to show how terrible of a company this really is. This is my first and last Lenovo machine and will recommend people NOT purchase Lenovo when they are looking for products. Back to the point, I have emailed Crystal 20+ times, called her another 6-10 times, and have only received 1 response: "My apology for the delays. Thank you for the proof of purchase and I will reach back out to you next week via email w/ a label to ship the system in for the refund." That was a month ago and I haven't heard back nor have I received my return label. I do not want another 'fix' for this computer. I am tired of it and have been without a laptop for 6 months now. The only resolution I want (besides Crystal being fired and reimbursing me for my time and energy ? I am speaking to a lawyer to see if/how I can file suit against her) is for a 100% refund so that I can go purchase another, different branded laptop that actually functions and which has legitimate and responsive customer support.

More replies
Relevance 100%
Preferred Solution: Flex 3-1480 Stuck in Sleep mode for 6 months, HORR...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 80.04%

Once my computer goes into sleep mode i can't wake it up without turning it off and then back on again which takes awhile to reboot. 

Answer:Lenova Flex 3 1480 goes into sleep mode and won't wake up

Hi there, Kitie             -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Try this:
Device manager 
Lenovo FHID Device open UMDF HID minidriver Under the power management tab  Uncheck box that allows the computer to turn off the device to save power
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

1 more replies
Relevance 78.59%

I have a Flex 3 that is only 4 months old and notice that even when the laptop is totally off (powered down, no lights on, not hibernate or sleep) after a day or two the batter charge upon bootup has gone down significantly. I am talking a reduction of say 40%. I am under warranty and I have to run this "Battery gauge reset" routine and do a few other checks before they replace the battery.  Although I can't imagine how looking at windows power options can impact what the battery draw is while the unit is OFF and windows is not running....but guess they have to go through their script. Anyway my question is on this Battery Gauge reset.  I have read things where this takes all night or something and people have to turn sleep mode off on their laptop? That is not in the official instructions so for those that have had this issue or run the reset do you just "press the button" or do I need to make sure the laptop stays awake.Also, what is it actually doing?? Is this type of battery drain a known issue?  To me it sure seems like just a bad battery....Thanks,BJBBJB

More replies
Relevance 94.3%

I have recently bought the "Lenovo Ideapad flex 2-14".It got into a really weired state:1. The power button is blinking (sleep mode as I have seen in the manufacturer paper), nothing on the screen- screen is black.2. It doesn't respond to anything, short power button, long power button, key presses, nothing.3. Tried to connect and disconnect the power adapter, also tried the Novo recovery button, still nothing.I would have removed the battery but i don't want to open it.Any suggestions?

Answer:ideapad flex 2 stuck in sleep mode

So, even if you long press the power button, the power light keeps blinking?
 
Try pressing the power button for upto 30-40 seconds. The system should turn off.
what is your battery indicator color? (or the charging light)

2 more replies
Relevance 94.3%

I got my laptop not three months ago. One day it was working perfectly, then the next morning it won't come out of sleep mode. The power button is flashing, but no matter what I do, hold it down, press it and wait, it just won't turn on! I don't have the time to take it somewhere to be looked at, but from what I'm seeing online I'm not the only one with this problem. Has anyone solved it? I need this computer!

More replies
Relevance 94.3%

Has anyone had any issues with their Flex 3 laptop getting stuck in sleep mode?  I've called Lenovo support twice about this issue.  The problem was not fixed at all on the first attempt.  After the second attempt....I thought they fixed the issue; however, it still happens but less frequently.  Just purchased this laptop in February 2016 and I'm about to throw it in the trash!

More replies
Relevance 74.62%
Question: Flex 3-1480

Hello!1. I would like to know is it possible or not in Lenovo flex 3-1480 add more memory. It is installed 8Gb of memory, i know, that CPU supports up to 32Gb. Many scanning software show, that there are 4 slots for memory. When i opened back cover of the laptop, could found no one RAM memory =) As i know motherboard can support up to ?? 32Gb DDR 4 too.2. There are some problems when i try to the sleep mode, it wakes up at the same time. The same problem with hibernation mofe. Can somebody advice something with these problems?

More replies
Relevance 73.8%

Hello all,     I am strongly considering purchasing a Flex 4.  This model in particular:https://www.microsoftstore.com/store/msusa/en_US/pdp/Lenovo-Ideapad-Flex-4-1480-80VD-Signature-Editi...I know the processor supports virtualization, but I'm unsure if virtualization is enabled in the bios or if it is supported by the Motherboard.  Can anyone provide an answer so I can pull the trigger on this thing?  I need it as a lightweight mobile web development PC.

More replies
Relevance 73.8%

Hello,Recently, I purchased Lenovo Flex 3 1480. I would like to install a second SSD (Samsung 850 EVO 250GB). Is it possible? Thank you for your help.Kind regards.

More replies
Relevance 73.8%
Question: Lenovo Flex 3-1480

Need Some help to try understand what really went wrong. My Girl Friend was using the laptop good, This is just some months old. She left it on over night, the next day it had issues then when we finally got it to power on it would not start properly. It goes in to bios to ask to select the hard drive to start. All it does it come back to that same screen even if you try to boot from a USB drive it would come back to the screen to select boot option. Has any face such similar problem and wish to guide me to help rectify please. Or anyone with advice for such issue, will appreciate your tips.

More replies
Relevance 73.8%

Hi Everybody,My laptop no longer will turn on and was wondering if anyone had this experience in the past.With all my materials on it, I hesistate to ship it out for 3 weeks.Please advise.

Answer:Flex 2: stuck in sleep/battery led doesn't turn on

I have the same problem. The laptop is a week old, worked fine. Now the battery light on the side comes on when plugged in, but it won't start.

9 more replies
Relevance 73.39%

A lot has been posted about the Flex 2 and other models stuck in sleep mode.  When pressing the power button the light comes on (white), the keys back light is on and the fan is running, but the screen never comes on.  I have tried all kinds of reset procedures, from the simple reset to pulling the battery.  Even removing the bios battery.  I tried connecting an external display, but still it does the same thing.  So I decided the motherboard has to be the problem.  I replaced the motherboard and I still have the same problem.  I can't get the machine to wake up. The only other thing is the "power board".  Does anyone know if the power board could cause this problem?  Any help would be greatly appreciated.

More replies
Relevance 73.39%
Question: Flex 4 Sleep mode

I think my daughters laptop is stuck in sleep mode.  Power light is on but there is nothing on the screen and no sound.  I have plugged an external monitor into the HDMI port and it still doesn't display anything.  Tried to go through Lenovo support and the serial number isn't displayed anywhere on the computer so I can't call them! Laptop was bought by her dad who lives in the USA a few weeks ago, and she brought it home from there with no packaging so I can't even check the box for a serial number! Tearing my hair out!! Can anybody help please? 

More replies
Relevance 72.98%

Laptop display turns off randomly, also sometimes the display fades to white, or the blacks on the display appear as red, or sometimes there are just weird line patters. The system is still on, occasionally putting the pc into sleep mode then waking it up can turn the display back on, but it usally just turns back off either immediately or after a few minutes.   In fact it just turned off the display and I am having to extend the display onto another monitor right now. This has been happening for months and putting it in tablet mode seemed to help, but recently it happens with such frequency that the computer is nearly unusable I have run diagnostics and it says everything is ok.all updates have been done as wellI have also tried disabling each of the graphics cards one at a time with no effect any ideas


























IMG_3028.JPG ?5424 KB

More replies
Relevance 72.98%

I have he flex 3 1480 with 8gb of RAM and have been told I'm maxed out (not happy)Is the 8gb soldered in?Can it be swapped out for more? 16gb?  32gb?If so, do you have a manufacturerer and part #? THANKS!!!

More replies
Relevance 72.98%

My brand new Flex 4 1480 won't start. After plugging in the AC power, the battery status indicator light next to the power jack turns on and stays solid white. But when I press the power button, the keyboard backlight turns on then off again and the power status indicator light next to the power button blinks for 5 seconds before turning off. The screen stays dark the whole time. I have tried plugging in the AC power and leaving it overnight but the story is the same when I try to turn the laptop on the next morning. 

Answer:Flex 4 1480 80VD000AUS won't start

Hi Alikhlas99, 
 
Welcome to the Community Forums.
 
The hardware manual does offer power checkout guidelines (page21) that you can review.
You are not required removing the battery as per in-warranty troubleshooting so that you can simply call in technical support for a recommendation. Same thing if you do not have tools to check the adapter functionality.
 
Just to isolate the issue, status indicators itself can be a good reference (page29) for the tech support team to assess the issue. Try to illuminate the screen with a flashlight and see if there are traceable display. If still none, then try powering the system using the Novo Button (item2 page 63) if you have the same on then off symptoms then most likely you may need in-warranty repair.
 
Canada / US Hardware Support Team
877-453-6686 
English 24 hours/day 7 days/week
 
Hope this help answer your query.
 
Regards

1 more replies
Relevance 72.98%

Hello everyone.I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alotttttAmy


























IMG_0416.JPG ?718 KB

More replies
Relevance 72.98%

I Have a problem , My laptop screen goes black alot without any reason which require my to force restatrt the machine and caused my to lose alot of important docs I was working on.does anyone faced this problem before and would know what could cause this and if he/she has a solution??sometime it frooze while I am working on Word or Excell and restart the screen (with a message that the driver stopped working and recovered successfully . If anyone can help me with this would be perfect  Thanks for your time

More replies
Relevance 72.98%

Hello, I have had this Flex3 since March (6 months)I have had a few problems arise that have been addressed here.The latest problem is my screen flickering.I was watching a live service and the screen started to get darker and the edges had a green look to them and the battery, wifi, click etc on bottom right were broken lines  ( if that makes sense )It took 4 times to restart. I just kept restarting, but the same things were open.It FINALLY did restart and the programs closed, but I still have this flickering screen.It no longer has the tint to it but still flickering. Just wondering what I should try to get this to stop. 

More replies
Relevance 72.98%

can some one tell me what the max memory willwork in the flex 4 1480 ?Thank you

Answer:maximum ram upgrade flex 4 1480

According to the Platform Specifications for that system, the maximum supported is 16GB max / 2133MHz DDR4, dual-channel capable, one DDR4 SO-DIMM socket. Lenovo Flex 4 (14 inch) Platform Specificationshttp://psref.lenovo.com/syspool%5CSys/PDF/Lenovo%20Laptops/Lenovo%20Flex%204%20(14%20inch)/Lenovo_Fl... Crutial Lenovo Flex 4 (14-inch) compatible upgradeshttp://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/flex-4-%2814-inch%29 Cheers,

2 more replies
Relevance 72.57%

I have a Flex 2 15.  Recently I will put it in sleep mode and it will turn off at some point while in sleep.  The computer has to be powered on fresh boot to turn back on.  I checked the event log and it says 0x0000000009f was an issue and windows boots saying a serious issue caused a crash.  Ive tried updating the video card drivers and any drivers I could find, still no resolution.

More replies
Relevance 72.16%

Hello. I'm Paul and I'm new to these forums and I have a bit of a problem. Recently after the loss of the majority of the lenovo settings power options and after a major amount of searching I am posting to put a "once and for all" resolution to the community.  I have (and love) a lenovo flex 3 that is have stuck in conservation mode. Keep in mind I am a computer tech with over a decade of expierence. I have not been able to find a way to get my laplet.... tabtop.... not genuinely sure what to call it, out of conservation mode. I have tried to get into the gpe, downloading and whatnot but I am cursed with having the home version of windows 10. So outside of reinstalling windows is there any to MANUALLY disable conservation mode on any lenovo products? Is there a fix, anything at all I can modify (registry wise) that will let my... laplet.. tabtop to charge to 100%?

More replies
Relevance 72.16%

Hi,My Flex 4 1480 completely shuts off exactly after 5 minutes when running on battery. Works fine when plugged in.It shuts down even when running in the BIOS screen, which may point that it is a firmware issue.I have BIOS 2SCN23WW version installed. Tried updating to 2SCN24WW, but it always fails (no given reason).I's apprecaite any recommendations on the BIOS update or the shut-down issues? Thanks 













Solved!

Go to Solution.

Answer:flex 4 1480 shuts down after 5 minutes when on battery

Hello SupernoveThanks for using the Lenovo forums.If this happens in the BIOS screen, then I believe this would indicate a hardware issue instead.
 
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.(If the battery is internal, please just skip the remove/replace battery steps.)1. Turn the unit off2. Remove the battery and the Mains adapter3. Press and hold the front power button for 30 seconds4. Replace the battery and the Mains adapter5. Turn the unit on as normal If that does not work, attempt a factory reset on the unit, this would confirm if this is a hardware issue with the unit.
Note: Please back up all your data as running this reset will delete any data on your machine1. Turn the machine off and press the recovery button which is located usually next to the power button. If you have a desktop machine you will need to power the machine back on and keep tapping the F2 key. 2. Use the arrow keys and press enter on system recovery. ( Desktop users can skip this) 3. Select ?restore from the initial backup? and then ?Next?. 4. Click ?start? and accept the warning messages. Length of time can vary depending on the speed of the machine.
 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers
 
Hope this helps, let us know how you get on.=======... Read more

2 more replies
Relevance 72.16%

About three days ago my Flex 3 1480 stopped charging its battery. This message appears above the taskbar battery icon:  ?0% available - plugged in, charging."  The computer now only comes on with the ac power adapter plugged in. I have used another adapter (identical specs) with the same negative result on my computer.  My adapter works fine on the other computer. These are fixes recommended at various internet sites that I have tried without success: System restore to a point several days before problem appeared.Uninstalled both battery drivers in Device Manager and restart reinstalled - three times. The battery is internal so I would like to fix without having to remove the battery if possible. Resetting the battery and resetting the bios are on-line recommendations that I don?t really know how to do safely. In searching the Lenovo site, I have been unable to find this problem addressed. The Lenovo Vantage Hardware Scan shows all in good order ? the battery itself is rated Good. The Flex 3 is 2 years old and is now out of warranty. Any help to correct and get the battery charging would be appreciated. Thank you, GB

More replies
Relevance 72.16%

I purchased a Lenovo Flex 4 1480 about a month ago and just recently made the transition from my old laptop. I love this laptop but I am encountering some speed issues with it. Some apps are taking a while to load, but what is the most frustrating is using the web. Web pages on all browsers are taking somewhere between 8-10 seconds to load, and with this machine running a Core i7 7500U processor with 8 GBs of ram, I know this is not right (my old laptop loads pages much faster than this!!!).  I was wondering if this is just some driver problem or I should bring it back to where I bought it since it is still under warranty. Any input would be great! 

Answer:Lenovo Flex 4 1480 Speed Issues

Hello KKHTThanks for using the Lenovo forums.Try to download the WiFi and Chipset drivers for the unit from the support page.
 
Make sure to reboot after an update on the unit.
Have you by any chance installed anything that could potentially be interfeering with the system operations? Recent update perhaps.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

1 more replies
Relevance 72.16%

Hello everyone!  In December I switched back to PC from Mac and purchased the Flex 4. Love the machine until a few months after purchase the screen started to flicker on and off without warning. Sometimes the screen just goes bright white or the color black on the screen is displayed as red. I downloaded the solution center and it keeps telling me everything is running as normal which is clearly not the case. A bit more about my machine: Windows 10Intel i7-750016GB RamAMD Radeon R5 M430 As far as I can tell, all my everything is up to date. Any help you can offer would be greatly appreciated! 

More replies
Relevance 72.16%

the hard disk of my flex 3 (1480) was dead, and I need to install a new hard driver, but could not get a recovery image.. I tried the recovery media link: https://pcsupport.lenovo.com/us/en/lenovorecovery?linkTrack=Body:Box:RecoveryMedia but after I typed the S/N and submitted, it told me that "Cannot find Recovery Media for this machine." How can I do? Can anyone help? thanks!!

More replies
Relevance 72.16%

I can access my wi-fi at first, but after a few minutes it says I'm not connected.   Then I have to reboot to connect again.   What is going on?

Answer:Lenova Flex 3 1480 does not stay conneted to wi-fi

Try the following. Right-click on Start, select Run, type:   powercfg.cpl   and then press EnterLocate the active power plan on your Laptop, and then select Change Plan SettingsSelect Change Advanced Power SettingsLeft-click on the plus sign by wireless Adapter Setting to expand, and then do the same to expand Power Saving Mode and make sure it is set to Maximum PerformanceMake sure to do so for both the while plugged in, and while on batter power plans.If still having issue, do the following too. Right-click on StartSelect Device ManagerLeft-click on Network Adapters to expandRight-click on your WiFi Adapter and select PropertiesSelect the Power Management Tab, and de-select the option to "Allow the Computer to power off this device to save power".Updating the driver for you Wireless Adapter would also be a good idea if not up to date, but I do not see anything released recently posted by Lenovo on the support site for the Lenovo Flex 3 1480.    Good Luck,

1 more replies
Relevance 72.16%

Hi everyone, have a Lenovo Flex 3 1480 that is out of warranty (2 years old) and this week it started flickering when charging.  So I tried another charger, same thing, tried another battery... which actually is a higher charge and doesn't flicker from charging to not, but won't go above the % it was already on.  I've fiddled with tons of programs and googled the heck out of it.  Has anyone had a fix for this without replacing the entire motherboard? It also doesn't appear to charge when off. thanks!

More replies
Relevance 72.16%

Just installed Windows 7 on my Flex 4 1480. Found all the drivers, but need to make the touchscreen work. Tried to look up the HID input drivers for the screen, but havent had any luck. Any tip? Thank you in advance!

More replies
Relevance 72.16%

Has anyone had problems with the screws loosening from the bottom of their laptops and falling out?  I have a Lenovo Flex 4 and have noticed the screws are problematic.  I am going to call Lenovo and request replacements.  Hopefully, Lenovo will respond quickly and send them out quickly. 

More replies
Relevance 72.16%

My laptop will not charge. Well, the charging indicator flickers, and when I try to charge it and get it working, the percentage will stay at the percentage it was when it started charging.  I had it plugged in two nights ago, while using it, and I heard a pop and saw the charger move in the outlet. That's when the problem occurred. I can't even use it, which is a problem because I'm in a high school where one to one is a thing. My warranty is expired, so please help! Any help or advice would be appreciated. Thanks!

More replies
Relevance 72.16%

LENOVO Flex 3 - 1480 I recently uninstalled Lenovo Accelerator Application and now my device is slower and less efficient than usual.  Major Problems If my notebook's screen is not being used for more than two minutes, then my notebook glitches out (meaning that I cannot operate it) and takes another two minutes to un-glitch out (meaning that I can operate my notebook again). For example - leaving my mouse cursor on the desktop for two minutes  (malfunction example), watching a video or movie (non-malfunction example). A few other low end apps and games not downloaded from Windows Store either does not operate at all or is EXTREMELY slow. For example -  Broforce (a low end game that is now extremely slow), Adobe Flash Player (an application that does not work at all now).These problems weren't there before but now they are really bugging me. What I tried  I downloaded Adanced System Care Pro (the paid version) and OneKey Optimiser (by LENOVO).These aplications only heped me a little but the major problems are still there My Request Please give me a replacement application in place of LENOVO Accelerator  Application. Any other solution are also welcome A VERY BIG THANK YOU TO EVERYONE WHO HAVE, ARE AND WILL CONTRIBUTE TO THIS DISCUSSION

More replies
Relevance 72.16%

My laptop will not stay powered on, it will start up but then the fan will kick on really loud and turn off, won?t stay on for more than a minute. No way it can be getting over heated as I have it sitting on a desk and hadn?t even been using it for a minute before it started doing this. Need to figure out how to fix this issue. The computer is less than 2 years old. 

More replies
Relevance 72.16%

I have a Flex 3 1480 that was purchased from Costco. with a 3 year warranty.I am having the same issues that alot of other people are having where the screen will go black out of nowhere.Yesterday alone it happened 12 times. (yes I wrote down everytime it happened) I have updated the bios and all other updates that were posted in a different post.The Flex is runnning the latest version of Windows 10 with all updates installed. I called tech support yesterday but got nowhere real fast. The lady did not speak very good english and what I did make out was her telling me to remove my ethernet card!! What can I do now? This laptop is useless now. Its only good for browising the net since I wont lose any work that way.I have lost to much work trying to use this laptop that I no longer trust it. Since Lenovo does not stand behind their products and come up with a fix I guess I will try to return it to costco. Hopfully a class action lawsuit arises as selling this junk is Fraud and I have been Scammed. I knew I should have stuck with Dell!

Answer:Flex 3 1480 Gets a Black Screen with Backlight On ...

Ever since the Windows 10 Anniversary Update, our Flex 3 crashes every hour. Unfortunately, Lenovo's customer service is just a faint shadow of IBM's former service. Every rep comes up with a different idea, and then doesn't follow up on commitments.

1 more replies
Relevance 72.16%

Hi, I recently purchased a refurb Lenovo Flex 3 1480 model and I am starting to see problems with the display that others have noted on here.  It sometimes flickers on and off and occassionally completely turns off and will not come back on without a restart.   So in troubleshooting this issue I have upgraded my BIOS to version DCN32WW from DCN28WW.  This was more difficult than it sounds because for some reason the PC identified the older DCN28WW as the newer firmware.  I had to override the setting in the BIOS to allow it to install the "older"firmware DCN32WW.  Made no sense. The latest thing I am trying to do is update the Intel VGA 520 display driver to the latest version published on 7/16/16 ver. 20.19.15.4454.  I downloaded the installer from the Flex 3 1480 section of the suppport site. When I try to install it, however, it tells me it is not compatible with my device.  I have tried uninstalling the driver and then installing the newest one and it still won't install.  The driver currently on my machine is 20.19.15.4364.  Can someone explain why I cannot get the newest display driver to install on my laptop?

More replies
Relevance 72.16%

Greetings all, I am having issues with my SD Card Reader. I have a Lenovo Flex 3-1480, running Win 10 x64. Recently, I downloaded and installed the Lenovo Companion, and have used it to install drivers. It installed a Card Reader Driver - 10 [64]  V.4.5.0.6. Now, when I try to use my SD reader, I get an Unknown Device pop up in my Device Manager. When I try to update this device, it automatically locates a Genesys Logic USB3.0 Card Reader which promptly indicates is not intended for this platform [Code 28]. I am unable to install the driver at all. I can no longer use my SD reader, for anything, it just isn't registered with the system now. Please help or advise, I need that reader to work, I store just about everything on those cards. I have tried running the Companion, and it does not locate any more drivers, and also indicates that the system is running good, no errors. I have also tried using Intel Driver Update Utility, and still get nowhere. Has anyone else experienced this?

More replies
Relevance 72.16%

I bought this laptop from Costco just one year ago, yesterday, when i open the laptop cover, the cover corner is broken, my Warranty has just expired ( on 02/28/2017) , very disappointed, I have been Lenovo user for long time and trust the products quality, but this time , i am very disappointed and don't know how to fix this issue. I am not able to upload photos because the size of the file, verify frustrated... looks plastic cover is blow up from corner .   

More replies
Relevance 72.16%

Hello, Hope someone can help with this issue: all usb ports stoppped on Flex 3-1480 running Windows 10 64-bit. Tried several attempts to re-install driver, regedit, delete drive, auto discover driver  - all attempts fail. Also, tried restore point - did not fix. In addition to usb ports stopped working - touch screen is not working either. All drivers are supposed current (at least when i scan for changes; Windows 10 was updated after problem started (so that rules out drivers and operating system) Microsoft Management Console - Event Viewer shows USB Root Hub (xHCI) problems - all during the times attempting to resolve.However, around time of initial failure - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff802e80a9e8c, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 2ea1e93b-3f55-4d1b-b11b-1cd80d6a944d.. Minutes before memory dump - The driver \Driver\USBHUB3 failed to load for the device USB\ROOT_HUB30\4&b338d6a&0&0. - (appears as a warning) With the warning is an informational:The description for Event ID 26 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the eve... Read more

More replies
Relevance 72.16%

I have a Flex 3-1480 Laptop running windows 10.  When I click on the Xbox app, I get this message "We are unable to sigh you in at this moment.  Try again later."  When I try to use Microsoft solitaire collection and it tries to connect to Xbox, I get "Sign in error" with the error code 1170000.  I can play as a guest.  I have tried following all the recommendations to fix this error code without success.  I have an Acer laptop running window 10 and have no problem getting to the solitaire collection either through the Xbox App or through the start menu.  The firewall settings on both laptops are the default settings.  Any advice? Thanks!
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

More replies
Relevance 72.16%

My daughter has a Flex 4 1480.  She has been having intermittent display problems for a few weeks however failed to mention it to me until now.  Ironically her warranty expired two days ago!  The display will often go black after start up or if put in Flex mode.  At times she claims she'll get red, green, yellow on the display. I am unable to contact Lenovo support because its out of warranty.  Anyone have any suggestions to how I go about communicating/online chatting with support to id the problem?  Unsure if it's a hardware connection or not.  

Answer:Flex 4-1480 Intermittent Display Problems

Hi sxenakis,
 
Welcome to the Community Forums.
 
Since it was just two days for its warrnaty maybe you can try calling sales team 1-855-253-6686, option 2 Monday ? Friday 9am-9pm EST and check if post warranty extension can be considered. 
 
Otherwise you may want to call technical support at 877-453-6686 to check if there is anything that they can extend on your behalf. Having an open communication with the tech team may provide you options for consideration. Everything can be worth a try before we start opening or loosening in the panels and screws.
 
Hope this helps.
 
Regards 

1 more replies
Relevance 72.16%

Is this a "feature" of the ELAN touch pad?  Is there any way to get rid of it?  The beeping is really annoying.

Answer:Two Finger Scroll Beeps on Flex 3 1480

Same problem.  Started when I had my bluetooth playing music from the laptop and I was doing other work.  So I shut the bluetooth off and now it does it from the computer speakers?  Very annoying beeping sound.   It seemed to go away when I unplugged it?  Did you have yours plugged in?  Did you find a fix for this?  

1 more replies
Relevance 72.16%

Just got this really awesome Skylake system. While closing or opening the screen, I can clearly see the bottom corners of the screen brighten, as if the screen is getting pressure there. Is this a bad frame design? Do you think this will badly affect the screen in the long run? Thanks for any input.

More replies
Relevance 71.75%

The Laptop does not wake after getting into sleeping mode, by moving the mouse, or clicking any key.Does any one knows how to solve the problem?Now, I can only turn off the laptop, and than turn it on again. The power light is still on, and at the device mannager on keybord/mouse settings i click on the wake option.  

More replies
Relevance 71.75%

I have a new Flex 3 that has been upgraded to windows 10.  When it's in sleep mode, it wakes up when moved.  This is a computer for one of my kids and she carries it around all day. As you can impagine, this has a pretty serious impact on the battery life.  I have already tried the following: disable "allow this device to wake the computer" setting buried deep in the mouse settings.disable "allow wake timers" while on battery mode - this is in the advanced power options Any other ideas? 

More replies
Relevance 71.75%

i have a lenovo Flex 3-1570 that is randomly going into sleep mode when i try to use it. It is not overheating and i can not find anything wrong with it. I have updated all my software and that did not fix it. need help ASAP

More replies
Relevance 71.34%

I recently brought a Lenovo Flex 3 1480 model (Windows 10, i7-6500U Processor). Everything worked fine except the Wifi which was extremely slow(2Mbps). The Dowload speed for my other HP laptop that was 20Mpbs!. However when i connected by flex 3 machine to the LAN cable, it was able to give me 20Mbps download speed. I decided to get my laptop replaced. I got my replacement laptop yesterday and it has the same exact Wifi problem.  Troubleshooting steps that I tried:1. Updated the network card drivers2. Uninstalled and reinstalled the atheros driver software Is anybody else facing this issue? Please let me know if there are any solutions for this problem.

Answer:Flex 3 1480 Wifi issue: Extremely slow! Please help

I'm having the same exact issue. I know it is a hardware issue because the problem persists after I reinstalled drivers, and even the OS. I ruled out router issues because my other wireless devices function just fine. 

3 more replies
Relevance 71.34%

I purchased a Flex 3 through the Lenovo site for a black friday special and have been having severe problems with it ever since. I'm really at my wits end with what to do with this machine. Sporatically, my physical keyboard and trackpad will stop working and the issue can't be reset until I let the unit battery drain and die. This is no way to use a laptop. I can not figure out a triggering issue for it, it happens randomly.  I have called the tech support hotline 3 times and tried chat twice and no one has been able to help me resolve this issue. The tech support personnel have been extremely unhelpful and have talked over me when I attempt to explain what is going on, and refused to transfer me to another associate or escalate my issue to a supervisor. I feel like I was sold a defective unit.  What can I do? 

Answer:Ongoing issue with Flex 3 1480 Model 80R3

If it helps, when this happens, my fan runs constantly. The air coming out is not hot. 

5 more replies
Relevance 71.34%

Hello,I have had this problem ever since I purchased the laptop.  The screen will go black/blank, but the backlight will still be on.  Can't do anything and have to turn off and restart.  It happens about once an hour or so.  Originally it happened less frequently/more when the power supply was not connected.  Now it happens regardless if the power supply is connected.  I also have text distortion on the screen at times.  I have tried to update display drivers/downgrade drivers, nothing has worked for me.  Really starting to get annoying.  Any suggestions?Thanks, Ginger4

More replies
Relevance 71.34%

Even though my phone and all my friend's phones and computers are detecting several networks around us my computer just stopped detecting wireless networks.I connected a cable and thank God it is working. I checked the System and the driver is ok, I unistalled it and downloaded the latest driver and reinstalled it, then I deleted the driver and let windows install it and still nothing.PLEASE HELP.How come am I supposed to have a notebook without WIRELESS????HELP!!!!!!!!!!!!I got this computer on DECEMBER!!!!!!!!!!!!!

More replies
Relevance 71.34%

I'm also not happy with my Lenovo Flex 3 1480.
 
vertical black line on my screen not resolved by shut down power up.
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved post to its own thread in the proper forum.

Answer:Flex 3 1480 - Screen with vertical black line.

Sorry to hear of the problem.  I would recommend that you contact Lenovo Support for additional warranty service.
 
Lenovo Support - USA1-877-453-668624 hours a day 7 days / week

1 more replies
Relevance 71.34%

I just purchased the Lenovo Flex 3-1480 yesterday.  So far so good in my initial observation of this 2 in 1 laptop. Except for the wifi. We have the AT&T gigapower speed with the Pace router with 2.4 & 5 ghz wifi dual modes.  I checked with AT&T and they advised that different devices can have different speeds if the hardware or drivers are old or not up-to-date.  AT&T has stated that everyone won't get 1ghz speeds (disclaimer says up to 1ghz).  So, I have another Lenovo 540w laptop that I use for work and it is getting 330 mbps download speeds for the 5ghz wireless and 500+ mbps download when connected with the ethernet cable to the router.I connected the Flex 3 directly to the router with the ethernet cable and tested at speedtest.net and received 320 mbps download speed.I went to speedtest.net and ran a test on the wireless and the best I could get is 30 mpbs download speed.  I noticed that the flex 3 would only connect to 2.4ghz.  When I tried to connect with 5ghz, I received and error that it would not connect.  So I searched on the Lenovo website for updated wifi drivers and found newer drivers.  My current driver was for Intel AC-3165 dual band wireless adapter version 18.12.1.2 date 7/29/2015.  I dowloaded and installed version 19.10.0.9 date 9/28/2016, rebooted and saw some improvement. I was finally able to connect to 5ghz mode and the latest speed test was 89 mbps download speed.    So I started... Read more

More replies
Relevance 71.34%

I recently bought the Flex 4 14 inch laptop and I noticed that the fan on the laptop loudly is always running, even when I'm merely browsing through the web. In task manager my cpu usage is usually 5~15%. Is there anyway I could get the laptop to be quieter?

More replies
Relevance 70.93%

I think it is stuck in tablet mode even though it is positioned in notebook. This happened after using it in notebook mode then closing the lid and setting it up against a wall sideways. I noticed the fan working louder than usual so I opened it back up and it was in tablet mode.I have tried restarting and shutting it down. I tried settings adjustment in system > tablet mode > when I sign in "go to desktop" and to "always ask" before switching.My keyboard is locked. No mouse. I tried pushing the rotation lock button on the left side. No change.I also have no wifi all of a sudden even though the Internet is working. I tried wifi settings and it won't let me turn it on nor does it recognize my internet. I tried Turing on and off airplane mode. No change.

Answer:Multiple flex 3 problems - tablet mode stuck and n...

hey there, about the wifi problem - i had the same exact thing on my flex 3.after looking for a solution for couple of days, i found the way to fix it.download the software application (both software and driver, not only driver) from the intel site : https://downloadcenter.intel.com/product/89450/Intel-Dual-Band-Wireless-AC-3165** select yout OS and 32/64 bit.about being stuck in tablet mode - try to run the "hardware scan" on the lenovo site, it might find that something is missing.Good luck

2 more replies
Relevance 70.52%

I have a Lenovo Flex 3 1480 with Intel I7.  I was getting a message that says "plugged in charging" but the battery charge was staying at 60% and not increasing. Lenovo techs said the battery must be bad so I ordered and installed a new, Lenovo brand battery.  I get the same condition... placing the cursor over the battery symbol gives a status message of "40% available, plugged in, charging" but the battery charge never increases, even after shutting off the computer down and leaving it plugged in overnight. The laptop was a year old and therefore out of warranty last November, 2016. HELP!

More replies
Relevance 70.52%

Hi im trying to flash my bios, I need either the wps file or the iso file please help.

More replies
Relevance 70.52%

My Flex 14 1480 is a week and a half old when the system update application prompted me to update my BIOS. As i recall it wanted to update my bios from 1.04 to 2.0 I clicked yes, and the bios update ran and initiated a restart of the computer. Unfortuatnply now my computer does not start up and i am greeted to LEDS being on but a black screen without a lenovo logo.  I then tried to go on the Lenovo website and for the bios version that i just installed, there is no 2.0 version listed, specifically 2SCN20WW. There are no bios updates period. Was this update pulled, and if so what can I do to recover it so it boots again.  http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Flex-Series/flex-4-1480?tabName=Downlo...  thanks

More replies
Relevance 70.11%

The battery drains rapidly even when in Sleep mode.  I am seeing battery life of only about 2 hours (very disappointing) of this IdeaPad that I purchased in May.  Even worse is that putting the laptop to sleep does not conserve what charge remains on the battery.  I read another post from 2013 that said to disable fast boot mode in the power options, but I cannot find that setting to change.  Does anyone have suggestions - to increase battery life AND to keep the battery from draining while in Sleep mode? Running W8.1 with balanced power settings. Thanks.

More replies
Relevance 69.7%

I have a LeNovo Flex 3 1480 [80R3] for about a year with zero problems. The only modded thing is a Sandisk 480gb SSD drive, with a Windows 10 installation from scratch, installed in the very first day I bought this machine. I was running Windows 10 version 1607 normally, and really enjoying this machine, but since last week when I was booting up, the machine freezed at bootscreen (the one with the lenovo logo) and then restarted showing the message "Preparing Automatic Repair" that took almost a whole day to pass. The repair never happened and I had to use the option to reset windows maintaining my personal files. After this everytime I boot up, windows 10 take up to 10 minutes to boot, and my keyboard and touchpad won't work, leaving me with only the touchscreen option. I've been through a lot of different solutions attempts:- Upgraded BIOS to the latest version (Lenovo colored logo at bootscreen)- Uninstalled KB and Touchpad drivers manually and reinstalled with Lenovo provided drivers, and also repeated the procedure with Windows Update drivers.- Disabled the fast startup option- Done the 15s procedure with the power button- Deattached the battery plug for some minutes and reattached- Checked (unplug and replug) both KB and Touchpad flatwires- Reinstalled the latest Windows 10 version 1703 from scratch None of the solution mentioned above worked for me. KB works perfectly in BIOS, and even when booting up I can change de backlight settings usi... Read more

Answer:LeNovo Flex 3 1480 - Keyboard and touchpad issue after Windows 10 boot up

Adding some info after some new research.Will try other 2 slightly different options:1) 15s power button trick with battery and charger unplugged2) Installation of LeNovo provided Intel ME drivers, read some info that it might interfere at the keyboard and mice functionality. Actually I'm running Windows chipset provided drivers.But still in doubt, which available driver should I install? There are 2 available.1) Intel ME Driver 63.6 MB Windows 10 (64-bit) 11.0.0.1176 - Release 30/8/20162) Intel Management Engine Interface Driver 81.5 MB Windows 10 (64-bit) 11.6.0.1015 - Release 29/11/20163) Both drivers, in release date/version ascending order.

1 more replies
Relevance 69.7%

I have a Flex 4 1480 Signature Edition ideapad 80VD0007US and I'm trying to update the BIOS via the System Update utility.  When I choose to install the suggested update for the BIOS I get a message stating that this BIOS is only for "510S14IKB 310S15IKB YOGA 510-14IKB YOGA 510-15IKB" - none of which is my machine I'm pretty sure.  What can one do to find the correct BIOS and update it if the System Update utility doesn't give you the correct one?
 
The Lenovo Settings utility says that my BIOS is currently: 2SCN23WWV2.03
 
Thanks for any help!
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Answer:Flex 4 1480 - Incorrect BIOS in Lenovo System Update utility

Welcome to the Lenovo Community !
 
Sorry to hear of the difficulties you are experiencing.  The warning message you are receiving during the update is partially correct.  Your model should have been included in that warning since that BIOS update covers all the models listed.   Here is a full description from the BIOS update's README file....
 
Flash BIOS update - Flash from Operating System version for ideapad 510S-14IKB, 310S-14IKB, 310S-15IKB, Yoga 510-14IKB, Yoga 510-15IKB, Flex 4-1480, Flex 4-1580Version 2SCN25WW(V2.05)Applicable OS Win10
 
I would try the upgrade again and click to proceed.  Otherwise here is a direct download link to that BIOS upgrade from the Lenovo Download Library for your model....
 
http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/FLEX-SERIES/FLEX-4-1480/downloads/DS...

1 more replies
Relevance 69.7%

Hi i just got an Ideapad Flex 15 and my touchscreen stopped working after it goes to sleep mode or a restart, and start working again after 2-5 minutes.  I reset the computer to initialsettings and it worked like intended, but once i get into windows 8.1 and install a few programs it did it again This is what i had installed so far:AVG free AntivirusMic Office 365CcleanerMozilla Firefox Drivers say they are all up to date.   It have to be a software/driver issue as the touchscreen worked perfectly on windows 8.0  is kinda annoying and i dont expect this kind of issues with a new PC  

Answer:Ideapad flex 15 w/windows 8.1 touchscreen stop working after sleep mode

Do you see anything special in event viewer? Right click on Start icon and select event viewer. Put errors and Warnings you see after the upgrade over here .... Also try updating drivers from here, microsoft drivers are sometimes funky:http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037056 

9 more replies
Relevance 68.47%

I have 8 Flex 4-1480s, and all of them are showing the same issue. Before the Windows 10 creators update, they were all great. However, after the upgrade to creators, and then confirmed again after fall creators, the SSD speeds have tanked. I have verified this through both hard drive speed tests, and specific applications are orders of magintude slower then other systems with similar specs. The easiest test for this is to download the latest Arduino IDE from the windows store, and compile an empty project. On a fully working system, this should take less then 10 seconds. However, on these systems specifically, this takes about 4 minutes. I can observe the same thing compiling a simple C++ program using Microsoft Visual Studio. I tried contacting support, and the only suggestion from them was to perform a refresh, which we have attempted multiple times, and this does not help. Has anyone else seen this issue, or have a suggested fix? Tried reinstalling from fresh, checking all the page file settings, making sure the hard drive does not shut off, and many other things. During this whole time, task manager shows disk usage as 0.1%, and I've never actually seen it go above that number in all my testing.

More replies
Relevance 68.47%

 I bought my Flex 3 1480 last November, but had to ship it out to get it repaired for a faulty hard drive in early January. When I got it back in late January, it's worked fine up til now when out of the blue it started having problems playing video. If it's set on HD or higher quality, the video will stutter and the audio will not only stutter as well but produce extremely staticky clipping as well. This happens if I'm playing any video anywhere, be it on the internet on any browser on any site or just playing local videos from my hard drive. The audio clipping also occurs when I'm just playing my music on Groove Music. The audio and video clipping mostly happens when a page is loading or if I'm multitasking at the same time they're playing, it's almost as if the computer isn't utilizing all of its RAM, but I'm not sure.
 
In general, performance has degraded as well. Everything is a bit less snappy than before under situations where a lot of RAM is utilized. Gaming performance (not graphically intensive) takes a hit too, although not to the point where it's unplayable.
 
Help! Does anybody have this issue, and is there any way to fix it? Does this seem to be a hardware related problem or something I installed? I'd rather not do a factory reset since I just got this thing back from the repair depot and I just loaded all of my stuff back on it.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

More replies
Relevance 66.42%

I just bought a new power supply and video card for my computer and everything was working perfectly. Until I stepped away from the computer long enough for it to go into sleep mode. I came back to it and wiggled the mouse as I usually do. It sounded like it started to come out of it because I heard the fans start spinning again. But nothing ever happened it just stayed there trying to come out of sleep mode.

I decided I would just shut it down and start over. But when I pressed the power button to turn it back on it glowed orange (instead of blue) to indicate that it was in sleep mode. I tried turning the hard switch of the power supply on and off but the same thing happened.

Luckily my much more knowledgeable brother was around and he removed and put back in the battery on the motherboard which reset everything and got me out of this kind of computational limbo.

My question is, what caused this? And will it happen again? Or was this some strange fluke?
 

Answer:Stuck in sleep mode?

Sorry for the bump. Any help would be appreciated.
 

1 more replies
Relevance 66.42%

My HP Presario V6000 is stuck in sleep mode after I have turned it on. I just cant seem to figure it out.

Answer:Stuck in sleep mode

How do you know it is 'Sleep mode' ?

2 more replies
Relevance 66.42%

Hello,

I have been haunted by the consistent failure of my computers sleep mode. I have an HP dv2000 laptop and every time I put my computer into sleep mode it will never resume from that state. The fans roar, but the screen remains blank. I have to hold the power button down and do a hard restart.. And my reboot takes about 5 minutes now!! I have Vista on my computer; However, I do not have the Service Pack installed. I know that the Service Pack has also been known to cause a number of sleep mode problems as well.
As far as I know all of my drivers are up to date. I also downloaded a BIOS update from the HP website.. I went to the event viewer and noted some performance problems.. This is what I found out:
This program is causing Windows to standby or hibernate slowly:

Name: HP Digital Monitoring
File name: hpqtra08.exe
These Drivers are causing windows to resume slowly:

Name: NVIDIA Compatible Windows 2000 Mini Port Driver. Version 98.15
File Name: nlddmkm.sys
Publisher: NVIDIA Corporation
Device: NVIDIA GeForce Go 6150

This problem is driving me nuts Any suggestions would be greatly appreciated!!
 

Answer:Stuck in Sleep Mode!

14 more replies
Relevance 66.42%

Hey guys. So this might be the wrong place for this thread but I didnt see a computer specific section so i picked this just incase it is related to my windows. Anyway the problem i am having is that every so often, more often then not actually, when my computer hibernates from inactivity, it cannot be woken up. I click the mouse, press everything on the keyboard and nothing will happen. I even try pressing the power button yet that does nothing. The power button just keeps blinking as normal when in sleep mode. I also tried Holding down the power button, in hope to force shutdown the computer but that did not work either. The only way anything happens is if i unplug the computer and then plug it back in. Unfortunately i know thats really bad for the computer but i dont really have a choice. Any ideas?

I have an:
Acer Aspire X1430G
AMD E-450 APU with Radeon HD Graphics 1.65 GHz
8.00 GBs RAM (custom, didnt come with computer)
64-bit operating system with windows 7
In addition, i have restored my computer to factory defaults, aswell as installed all the latest drivers, none of which helped the issue.

Thanks in advance =D

Answer:Stuck in Sleep Mode?

bump please help if possible or advise as to what i should do?

4 more replies
Relevance 66.42%

Hi, I have an IBM tower & keyboard & an LG monitor. A friend just brought it to me to use. It worked fine at her house. When I got everything plugged in & turned it on i get " Power Saving Mode" across screen & thats it. We are wondering if the crescent key was accidentally pushed during set up ? We did try to look it up & found one answer that said to start it up & hold crescent key down for a few seconds & that it would wake up. Needless to say it didnt. We are not teenagers & def not techy but can usually follow directions if you can help. Running windows xp on it.
 

Answer:Stuck in sleep mode ( i think)

Hi, are you able to access safe mode - tapping F8 as the pc is starting up?
 

3 more replies
Relevance 66.42%

Hi!

I would REALLY appreciate if someone could help me on this computer problem I am having with my DELL pc. Operating system is Windows XP.

When I turn on the computer, it seems to be booting correctly and then all of a sudden the screen goes black and says the computer is in sleep mode. I cannot do anything except hold down the power button on the tower to turn it off and on, I can't get into safe mode, click on anything, etc.

I took it to the Best Buy Geek Squad and they totally ripped me off. They said the problem may be the video card, so I bought a new one, had it installed and again the same problem is happening.

I read someone elses same situation on this forum but I did not understand any of the computer language that were given in the answers. I do not know what a jumper is? If someone could please reply and try to use the simplest language possible!!

Thank you!!!!!!!!!!!
 

Answer:Stuck In Sleep Mode - Help!!

What model of the Dell PC do you have?

Probably you will have to check Power Managment in the BIOS.. Or you could just symply reset the BIOS to default settings.

You should be able to access the BIOS as follow:

While the system is booting press F2 key. This should bring you to BIOS settings.. Should be an option called reset BIOS to defaul or something similar.. Choose that option, then press F10 to exit and save settings...
 

1 more replies
Relevance 66.42%

I have an IBM Think Pad 2621 that is stuck in sleep mode. When you power up it automatically goes to sleep mode and you can not access the operating system. Any one have any ideas.
thanks for any help!

Ronlee
 

More replies
Relevance 66.42%

Hello

My pc appears to be stuck in sleep mode. Earlier today I put my pc in sleep mode before going to the gym. When I came back and clicked the mouse the fans and lights came on but nothing appeared on the monitor. I turned the power off and turn it back on and the lights and fans come on again but nothing appears on the monitor. No boot menu, nothing. Also after turing it on, the fans and lights randomly goes off and on, usually with an interval of 30 seconds. During this nothing appears on the monitor.

I have had the same exact problem happen once before - about 4 months ago. When me and my friend tried fixing it we tried some of the following with no result:

- Using a different monitor.
- Using a different graphics card.
- Using different RAM.
- Removing dust.

He eventually took it home with him and managed to fix it. I don't know what he did and I have no means of conntacting him at this point in time.

I am sorry if this is poorly worded, seeing as english is not my first language.

I hope some of might be able to help me with this (Keep in mind that I can't get into the BIOS because nothing will show up on the minitor at all).
 

Answer:PC stuck in sleep mode

fixed it by taking the CMOS in and out.
 

1 more replies
Relevance 66.42%

Hey guys,
I have a IBM think pad , windows 2000 professional. It does not have a battery , been using just the power cord. Turned it off one day and now I cant get it to wake up... HELP (it is my daughters and she is driving me crazy LOL)
Thanks
Liz
 

Answer:stuck in sleep mode

9 more replies
Relevance 66.42%

I have windows vista. My computer is a Desktop Dell Inspiron 530 it is stuck in sleep mode. I can't find anyone with any answer that has fixed this issue. The unplugging waiting holding power button all that stuff hasn't worked. I have taken the Ram cards out and tried turning it on, i have taken the battery out on the mother board and tried turning it on. It still stays in sleep mode when it turns on, which means black screen that only says the computer is in sleep mode. I am at a loss. I thought about installing something on a disk to try to fix it but will it even do anything since i can't get to any kind of menu with it in sleep mode. ANYONE with a way to fix this please PLEASE help!
 

More replies
Relevance 66.42%

I have a pentium 4 2.6 Gig 512 K 400 MHZ cpu with a LG 1512 Flatron monitor.Last night my wife's kids were MSN'ing, which doesn't happen often on my cpu. After they were done no one used the machine. The machine was left on overnight and this happens often.This morning I tried to use and discovered the machine looked like it was in sleep mode. The power was on but the monitor stated 'sleep mode'.Usually you can just press the power button and it comes to life but it didn't happen. Fiddled with the front four buttons of the monitor and now it says 'Burn in' when you turn it on and then proceeds to display different colors screens and nothing else. I can't get it to change back to displaying 'sleep mode'.Anyway, the cpu still powers up to look like it's in sleep mode. There's no reboot, no beeps, no nothing but a cpu that looks like it's on.Tried resetting, taking apart and cleaning any dust in the machine and uplugging everything and turning it off but to no avail. Anybody have any ideas?

Answer:stuck in sleep mode

The same kinda thing just happened to me today. Here's my story for the 20th time today: "OKay can you please just tell me how to fix this. I got a new computer 2 days ago. It worked just like it was supposed to. Today I leave my computer to go have a snack, come back about 15 min later and the monitor had gone off. I wasn't surprised because it automatically powers down after 10 min of inactivity. Well I moved the mouse AND IT WOULD NOT COME BACK ON! The power is on, its hooked up and everything,& the mouse is hooked up. I tried restarting, turning off all power to everything, and trying a different monitor but it did the same thing. After fooling around with the monitor reset buttons it shows an error message saying "Out of range" right before it goes into standby. Please tell me how to fix this. Thanks!"More information: IT DOES NOT SHOW ANYTHING AT ALL, except when I hold down the power button it shows the 3 color bars; red,green,& blue. That's it. Please someone tell me how to fix this. And yes, I am using a different computer to write this.I WOULD BE FOREVER GRATEFUL IF YOU CAN HELP ME!!!!Derrick

2 more replies
Relevance 65.6%

Ok, whenever I turn on my computer it all sounds ok, but my monitor just shows up with "DSUB Power Saving Mode" for about five seconds then goes back to black. I've tried a different monitor, and I've tried plugging it into different sockets, but nothing works. I had the same problem a while ago, but it kind of sorted itself out, and I don't know how.

It might be down to the computer itself being knocked a bit, but I doubt it, since its been through much worse.

Has anyone else had this problem? Help would be much appreciated...

Thanks
 

More replies
Relevance 65.6%

Hi Everybody,
I have an Acerpower FH series and recently put it into sleep mode (at least I believe so) accidentally. Whenever I try to turn it on it turns on then off right away but then turns back on and after that nothing shows on the monitor. Monitor light goes from blue to orange and the keyboard doesn't work but computer is on.

Any suggestions on whats wrong or how to fix this?
Thanks for any advice and if you need more info just let me know.
 

More replies
Relevance 65.6%

My computer is only 2 months old (and so is all the rest of the hardware), it is specially made for recording audio, and that is all I use it for. The other night I accidently hit "sleep" rather than "shut down". So I tried to get it out of sleep mode and couldn't. I eventually decided to hold the power button so it went off and then I unplugged everything for the night.

I plugged everything in and turned it on today, and the modem shows signs of life: it's flashing, the fan is going etc. but my monitor and other hardware all have an orange light, and don't go green...as if the computer is still in sleep mode. Nothing comes up on the monitor at all when I turn the computer on.

Can someone help?
 

Answer:Computer stuck in sleep mode??

7 more replies
Relevance 65.6%

I did the cmos thing-it failed. Out of frustration, I powered off, unplugged, held the power button down to drain capacitors. Then powered back up and as it was lighting up I kept hitting the power button fairly rapidly, while yelling "wake up < removed by moderator - not required - ETAF > and the beeper went off and I was back in business. I'm not sure if the yelling did it or the power buttlon, but it worked.
 

Answer:computer stuck in sleep mode

i have edited your post and removed the asterisks
 

2 more replies
Relevance 65.6%

Ok let me tell you what kind of system I have first:

MSI K8N Neo4 Motherboard
Athlon 64 3200+ CPU
1 gig of Kingston RAM
ATI all in Wonder X600 Pro
Windows XP pro

Ok now let me tell you the situation.

I just bought this stuff last week Feb 18 2005, and I got everything running it has been working for a week then I turn it off last night(everything was working smoothly). I come in the next morning to turn it on and the Monitor stays in sleep mode(I thought that since it was an old monitor that it was the problem but when I grabbed the new monitor and plugged it into the video card it did the same thing) So My motherboard has a CMos reset button that is the next thing I tried but I still get the same problem. Stuck in Sleep Mode.
I would try another Video card but I dont have an extra x16 pci express slot video card laying around. But I may have an old pci slot one(I just have to dig deep for it).

Does anyone have any other good ideas to help me?

Thanks Humungus
 

Answer:Monitor stuck in Sleep mode...

16 more replies
Relevance 65.6%

I hope I am in the right area if not please redirect.

My PC is a selfbuilt
Op System: Win 7 64 bit
Mother Board: Asus P5Q Pro
CPU: Intel Core 2 Duo E8500
Video Card: Asus ( nvidia ) ENGTS250 1G dark knight
Power Supply: Zalman 850 Watt dual heatpipe cooled
Memory: 2 sticks of OCZ 2 Gig
Harddrive: Seagate 250 G Sata

Here is my pc issue. Yesterday I was on the pc every thing appereard to be normal. I left for about 30 to 45 min, upon return I noticed the pc was what looked like it was getting ready to go into sleep/hibernation mode. I left clicked my mouse which is the way I normally would wake the pc up, nothing happened. I hit several different keys on the key board, then tried a restart, nothing worked pc returned to its state it was in.

Description of pc issue. PC CPU is running all cooling fans are running. Monitor is blank ( power button is flashing like it is in stand by) Keyboard has no power I am not sure if mouse has power. DVD drive will work but will not spin up with a disk in. Upon pc restart there is no system beep, monitor does not do a splash screen just stays blank. So I cannot get into BIOS.

What I have tried already:

Tried to boot pc from OP System disc

Swapped monitor & keyboard with wifes pc they will work fine on hers.

Removed video card and reseat ( also swaped with a spare 9800 GTOC card )

Removed all hardware ie* video card, lan card, memory, disconected DVD Drive & Hard Drive from Mo Board. Then did a restart still no system beep Rein... Read more

More replies
Relevance 65.6%

Hello everyone,
I have Vista Home edition on my Compaq computer. Everytime I hit the sleep button, the computer goes to a black screen but does not come out when you move the mouse or hit the keyboard. The only way to get the computer unstuck is to unplug it. I have disabled the hibernation mode but this has not help either. I have updated the computer on a weekly basis but this has not helped.
Any suggestions or help would be greatly appreciated. Thanks

Answer:Vista gets stuck in sleep mode

Run through the diagnostics in my sig and upload your system specs. Then update your drivers with the new info of your hardware. Just google the manufacturer.

1 more replies
Relevance 65.6%

Hello there!
I'm trying to fix my friend's Lenovo IdeaPad 100-15iby.
He accidentally tripped over the USB cord that was connecting the laptop and his phone, and at that moment the laptop just went kaput (the phone is ok btw).
The power LED on the laptop just keeps blinking, the manual says that the blinking LED indicates that the laptop is in sleep mode.
When I connect the AC adapter the battery LED turns on, which is what it normally does.
Holding the power button for more than 5 sec turns it off.
Holding the power button for more than 5 sec, with the AC adapter plugged, in briefly turns it off, and then it goes back to being all blinky and stuff.
I opened up the laptop and have tried the following:
-disconnecting the battery and holding the power button for 30 sec
-clearing CMOS
-reseating the RAM stick
-pressing the NOVO button
Also the CPU gets hot when it stays in the sleep mode for a while.
I'm really scratching my head over here; it's a curious problem it seems
Thanks for your time

More replies
Relevance 65.6%

I am working on a ThinkPad E520 and it will not turn on.  The red dot in ThinkPad just blinks slow, indicating to me that it is in sleep mode. I've tried all I could find and it did not work: - disconnect the power and battery, hold the power button down for (30 seconds, 60 seconds, 90 seconds).  Reconnect: nothing.- disconnect all again, press the power button 10 times, then hold down for 30 seconds on the 11th time.  - disconnect, remove the RAM, power it up (try).  Reinstall the RAM, start up normal.  Nothing. After anything I've tried, that red dot just keeps blinking at me (I know it's laughing!). Any other suggestions?  New laptop time? Ed

Answer:T520 stuck in sleep mode

Hi Ed,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your Lenovo ThinkPad T520 is not powering on.
 
I would like to thank you for the effort you took to resolve the issue on your own. If you have a spare good known battery and adapter, try powering on the system using the same just to ensure that it?s not a battery/adapter failure.
 
Else, I strongly recommend you to contact our technical support for assistance.
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Best Regards,
Mithun.





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 65.6%

Hi, my name is Bryan and im having problems with my monitor, it doesnt want to get out of sleep mode. Right now I have the comp apart which is no problem for me to put it back together. Im assuming its either the battery not giving enough power or the connection where you plug the monitor into is bad.
 

Answer:monitor stuck in sleep mode

16 more replies
Relevance 65.6%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X4 640 Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce GT 240, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 860151 MB;
Motherboard: ASUSTeK Computer INC., M4A88TD-V EVO/USB3, Rev X.0x, MT7008008202569
Antivirus: AVG Anti-Virus 2011, Updated and Enabled

So, not always, but once in a while... usually when it's been in sleep mode for a while, the computer will get stuck. Doesn't matter how much I move the mouse or hit anything on the keyboard, I get nothing. Even the off an reset button don't do anything. What I generally have to do is turn off the PS and then boot the computer. When Windows starts up again, everything I had going before sleep mode pops back up, though it does take longer than a normal boot. Anyways, thats my problem. Any suggestions?
 

More replies
Relevance 65.19%

i have a computer problem! every time i turn on my desktop computer, the fan is really loud and won't stop! there is hardly any hard drive activity and won't boot!! it happened after it wouldn't get out of sleep mode and unplugged it and turned it on again!! that is what i get! it is an HP Windows XP media center edition! please help me!
 

More replies
Relevance 65.19%

Hey guysNew system is finally finished  One problem so far, My monitor is stuck in Sleep mode. The light is amber and the screen will show nothing. Unplugging it from the computer will cause a "Self Test" thing come up and float around the screen. But when plugging it back in the computer, it goes back to amber and there is no reviving it  Thanks for the help as always

Answer:New System/Monitor Stuck in Sleep Mode

Please list your operating system and computer specs, please.

6 more replies
Relevance 65.19%

Greetings All. Tipping a nod to Eister who is also having this issue with an Aspire 5534.See this thread I am building Acer Aspire S7 with a Windows 10 image and they have all been exhibiting this behaviour.If left unattended they go in to sleep mode and there is no way to gain access again except by performing a hard reset. Not good if you didn't save your work. It seems there is a change in the way Windows 10 behaves in sleep mode as we have seen a similar issue in Travelmate P645 models where, once in sleep mode, the Keyboard will not bring the device out of sleep.Only clicking the mouse (or touchpad) and moving the mouse (or your finger on the touchpad) will allow you to access the login screen. Performing some Google-Fu has shown a lot of Windows 10 users having this experience regardless of the hardware on which it is running. However, for the Acer Aspire S7 (and The Aspire 5534) it would seem there is a different issue. We have various BIOS versions on the S7 devices so am unable to determine if that might be a cause. I'd like to try and download the latest BIOS (once the Driver downloads service is back up), to see if that resolves things. Has anyone else had this issue and found a solution please? Regards David      

Answer:Acer Aspire S7 stuck in sleep mode

Acer Aspire S7? Can you give your complete model number? Here is an example of a complete model number. Acer Aspire S7-392-6425

8 more replies
Relevance 65.19%

I did fresh install to windows 7, and installed all the drivers, and now if I leave the lid open or close it, it goes to sleep or hibernate and I can't wake it up.The power button blinks or the light stays on neither way I tried pressing keys or pressing the power button and nothing happens but I can feel it "think".Only holding the power button for shutdown "helps".I tried changing the options in windows power management and at the lenovo energy management, and didn't found something that solve it. Thanks

Answer:s10-2 get stuck in sleep mode or closed lid, after changing to win 7

try to re-install power management and check system logs for errors.( right click my computer > manage > event logs )

9 more replies
Relevance 65.19%

Hi, I recently purchased a (lower end) gamer iBUYPOWER desktop computer (April 2012). It was suggested to me that I put it in sleep mode at night, as opposed to turning it off every night. I put it in sleep mode last night via the keyboard half moon button (as I've done every night since 4/26/12). This morning when I clicked my mouse to wake it up, the tower, blue lights in the tower and fans turned on. My screen, however, was black with a white/blue box that said "No Signal/Check Signal Cable". I waited a few more minutes, it remained the same. We turned it off at the power button on the front of the tower. Waited a few minutes, turned it back on. Still the same, fans tower & light inside tower worked, black screen with error box.

Thinking it was the monitor, my son plugged his monitor into the tower. Black screen with error box.

I looked up my warranty info (2 yrs service warranty), called the place of purchase (Walmart) who directed me to the manufacturer (1 yr warranty). iBUYPOWER's tech support said it could be a number of things and that safe mode is a microsoft issue. He wanted to sell me a new graphics card and I'd be reimbursed once I returned the old one. I had an unused GeForce graphics card here and asked why I couldn't just try this one and call him back if it didn't work. It would save time and temporary money.

My son swapped the cards. The monitor still appeared black with the error box. He tried using his monitor to ... Read more

Answer:Stuck in Sleep Mode - desktop gamer pc

11 more replies