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when I turn on computer a blue screen appears!!

Question: when I turn on computer a blue screen appears!!

hi friends :when I turn on computer a blue screen appears!! why??? what should I do?

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Preferred Solution: when I turn on computer a blue screen appears!!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: when I turn on computer a blue screen appears!!

Lets see if Safe Mode works:
Booting into Safe Mode Win 8/10
1. Start your computer
2. When it starts booting, force shut-down
Keep doing this until you see this screen

Now, let it finish, and if it says it is unable to repair your computer, like this:

Click Advanced Options > Start-Up Settings > Restart
When this screen comes up, press f5 to go to Safe Mode

Let us know if you can go to Safe Mode without any problems

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I have S100 based on windows 7 starter, and The operating system cannot be loaded automatic unless I press F12 and select to boot from Hard Disk drive. I checked the Boot sequency and make sure that the Hard disk drive is the 1st oneSo please advice how can I solve this problem

Answer:When I turn on the computer, only a white cursor appears on a blank screen.

hi ahmedkazem,
Thanks for using Lenovo Community Forums!
Can you check if under general you will find the HDD name
Try to compare it with the one on the Boot tab
and make sure it is the one on tep of the boot sequence then head ot the exit tab and choose to Save and Exit.
Hope this helps,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Every time I start my computer and I logg in,my floppy drive's light turnes on and it sounds like it tryes to read something.This is allways supposed to happen.But a few days ago it was doing that and then everytime it did that there was a 1 second blue screen with some writing on it.It looked like some error message.Than the computer restarted it's self.But then I figuered out that when I put a floppy disk into the drive before the drive tests it's self the computer doesn't restart it's self.When I put the floppy in the drive so the computer doesn't restart it's self there is just a short message which sais that Windows recovered from an error.Is there any way I could fix this problem so that when I don't put the disk in,the computer won't restart it's self??????????????????????????????????????????????????????????????

Answer:Solved: Blue screen appears than Computer Restart's It's self if Floppy is not in the Drive

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Every time I turn on my computer a blue screen appears saying all these error stuff! which gave an error code of wording of USB BUGCODE

What can I do get rid of it? Cause I need to use that computer as there are some files on it I need to access. But I cannot even do anything with the pc because every time I turn it on a blue screen appears.
Any help would be appreciated


Answer:help Keep getting blue screen when I turn computer on

ok, first that error code should have a bunch of numbers. Those numbers are important for looking up the actual cause of the error. USB BUGCODE seems, and I'm not sure of this, seems to indicate a possible error with a usb port or device. Do you have any usb devices plugged in when you try to boot up? You might try unplugging any one at a time for each boot up. Without the numbers I can only guess that a usb port has a problem. Hope this helps.

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I have an ACER Extensa 2300 and have had no problems with it so far but in the last week or so it has been playing up. Everytime i go to search engine and do a search and when the results show and i click on a result i get redirected to Yahabags and some other websites. Another problem is when i try and turn the computer off, just as it is going to shutdown I get the blue screen of death and the computer restarts, the only way i can turn the computer off is by pushing the on button until it shutsdown. Please help i have assignments and important work for my essay etc. Any help would be great.
Sorry but one more thing when i log on and windows has just started it says\
P.S Here is a HiJackthis log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:40:38 PM, on 17/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\WINDOWS... Read more

Answer:Please Help.... Blue Screen Wont Allow Me To Turn Off Computer

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My desktop keeps showing blue screens. Yesterday I was able to start it up and tried to restore to a previous point, but it wouldn't complete and gave a blue screen. Now I can't turn the computer on without a blue screen displaying. I've pulled out the old laptop to post this. So far I've copied down the info for three of them. They are as follows:

The first one I saw:
0x000000051 (0x0000000D, 0x00000001, 0x00000000, 0x00000000)
Another blue screen displayed:
0x000000024 (0x00190203, 0x864401A8, 0x00000102, 0x00000000)
And the last one I saw:
0x000000024 (0x00190203, 0x86D79168, 0x00000102, 0x00000000)

Any help is greatly appreciated.

Answer:Blue screen everytime I turn on computer

Your STOP 24 error...indicates a problem with either a key system file, your partition/file structure, or your hard drive.

See 24 in left column at .

The Stop 51 error is somewhat ambiguous, but...since part of the error message indicates a registry problem, I would believe that.

System mamufacturer and model?


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Turn off the computer and then turn on the computer, nothing change. Still blue sceen

Answer:Turn on the computer blue screen looks like updating but nothing happening. What do I have to do?

Originally Posted by Windows Central Question Turn off the computer and then turn on the computer, nothing change. Still blue sceen what happened before the blue screen came up? Was your pc updating or was it functional?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Okay so my computer was frozen so I turned it off and when I turned it back on there is this message: RECOVERY  file:\EFI\Microsoft\Boot\BCD  error code:0xc0000034. When I tried to trouble shoot from BIOS I got error code:80004001. It said the boot disk is missing or contains errors. Need recovery tools. It also said if you don't have installation media contact pc/device manufacturer. My computer did not come with any disks or media.

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I am operating on Windows XP and my AVG free antivirus is saying that a trojan is infecting the following: C:\WINDOWS\system32\drivers\agp440.sys I have scanned this file with Malwarebytes' Anti-Malware and the scan says there is no virus present in that file. Lately my computer has been going to a blue screen with white writing for no reason lately saying that there is either a problem with some newly installed software ( i haven't installed any new software i dont think) or a driver or something. This blue screen has been comeing more and more often and right now i am operating my computer in safe mode with networking in order to have the time to write this before my computer would divert to that screen. First i used system restore (about two weeks ago) to a point in time two weeks before the time at which i was using system restore (about a month ago?). however the blue screen came back and started to come more frequently. Recently i resotred my computer to a date 2 months before today and i still have this blue screen (which started showing up about a month ago). Is there anyway you could help me with this???

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Someone help me please, I need my laptop for school.

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The title says all. After installing (dont know if it really have something to do) a modem usb and shutting down the laptop, the case, to transport it, i open it and the leds where turn on but no image appears. Then, i decide to force the reiniciate of the laptop, turn it off, and then push the power buttom, but, again, only the leds turn on but no image appears, not even the BIOS. Can someone help me please? Googling i've find two possible answers: i) whether the motherboard is dead. (Though, that will be totally unexpected, it was totally fine, and the laptop only have 1 year and a half. And yes, i have updated the BIOS, but that happent 2 weeks ago, and everything went fine) ii) i have to reset the bios (dunno exactly how to do it. But i keep the live cd of the BIOS which i use to update it. That means that i should use it? Further information: The fans are working, i can hear them.  No beep code. Thanks in advance.   HELP!

Answer:Help please, the leds my t61 turn on though not even the BIOS appears on the screen

Just found the solution.  It was justa matter of performing an electro static discharge, pushing the buttom 10 times in a 30 sec gap. Now sounds silly but im sure will work for someone. Just remenber to unplug any power alimentation to the laptop first, pushing the button in the right intervals (i had to try for half an hour to perform the right pattern) and when you first time boot it after doing these plug in the AC adapter, without the battery (it took me another half an hour for these) cheers.

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Sometime Blue screen error showing on screen and system restart

how can solve this problem

Answer:Satellite A60-102 - Blue screen error appears on screen and system restart


What BSOD code you get exactly?
Which OS you are using?

Maybe it?s a driver problem. Have you checked the device manager for yellow exclamation marks?

Can you boot in safe mode?

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A BSoD issue...

PIII Intel 82845 motherboard PC with Win XP SP2.
I had previously installed Vista Pack (thus replacing the Logon UI interface, other start menu etc) However that was removed half a yr back. It didn't quite uninstall Logon Ui. However, that did not pose any problem, as the XP without traces of Vista Pack continue to Boot up (although Logon screen splashed Vista type Logon Ui)..

That was to prepare you for history of this XP installation.

then, few days back, I used a exhaustive program called TuneUp utilities for XP 2008 edition. Somehow, I got hooked into changing Display setting etc. No probs. However, on few tries of changes, I happened to remember I clicked on the Configuration option of , 'Switch to Default Windows XP Logon UI' or something that prompted that TuneUp wants to bypass the VistaLOGON Ui.

After that setup change, the XP goes to boot process. On appearance of Logon screen, which somehow, it still props up old Vista Ui logon, a BOSD appears. STO P error. "Your system has been shutdown to prevent damage to registry."

I tried all options in Safe Mode, F8 button. I also used the "Don't shutdown on bluescreen option" That's how I managed to note down the Registry thing.

It also prompts me to disable 'Shadowing' option of RAM in BIOS. Although I doubt, cause the XP was working fine without any bios change.

I do not hv any backup disk or a bootable XP disk. Though I am having a Win95 partition and can boot to... Read more

Answer:LOGonUI.exe corrupt? Blue screen as soon as Logon Screen appears

One small thing to add: How can i copy the LogonUI.ex_ from a directory created for a XP SP2 file set, to windows\system32\logonUI.exe Is it a command called as expand.exe Is it inside XP SP2 directory. Can it be run from DOS bootup without HIMEM access. Basic DOS? Or is it recommended to boot up from XP bootable CD and run expand .exe to unpack LogonUI.ex_ or just copying internet dowloaded LogonUI.exe for SP2?

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the message that appears is:

windows script host

script: c:\drivers\
line: 41
error: the system cannot find the file specified
code: 80070002
source: (null)

i just wanted to know what this is and what it's going on about.

Answer:message appears when i turn my computer on.

you have a nec rom burner? make sure your device manager is clean [ no yellow]

what burner programs do you use? media player?

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When I turn on my computer a 104 message appers, it says Unsupported wireless network device deteced. System Halted. Remove device and restart.

So I took the device out and restarted it and the same message appers.

Answer:When I turn on my computer a 104 message appears

Try starting it in Safe mode by tapping the F8 key as soon as you turn it on. Then look in Device Manager and see if there are any yellow warning symbols in the list, tell me what you find.

Also give me the OS and make & model number of the PC.

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I've bought my S10e in April 2009. it worked properly until a month ago when i was browsing, this blue screen appears suddenly and Windows (XP SP3, home edition) restarts. It happens too fast that i cannot read the message. after logging in this message rises: the system has recovered from a serious error.... and i send the issue to Microsoft. I use Google Chrome as browser. I think when i'm online using WiFi, it happens. I uninstalled chrome but it happened again with Firefox when it tried to open a web page reporting the problem to Microsoft.I used the check disk tool in Windows but didn't help. I've two drives, Windows run on C: capacity=30 GB, free space=4 GB.I've run CCleaner to optimize registry before these blue screens.I also have Kaspersky Internet security installed on my netbook. it works fine.I've got all Microsoft updates.Is it the problem of bios? or what?please help me because i'm very dependent on my S10e.Thanks

Answer:Blue screen appears

Hi and welcome,
 ... if that happen again.. look in system event log file...there could be a hint whats going wrong..
How to view and manage event logs in Event Viewer in Windows XP
on the first look ...your free space 4GB ... .. due huge temp data near full .. keep an eye of this ...
sincerely KalvinKlein  

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Ok, so I've been dealing with this for monts now and I don't know what's causing this blue screen to appear everytime I try to watch movies on my computer, play games, or listen to music on the computer.
I'll type what the blue screen says:

A problem has been detected and Windows has been shut down to preven damage to your computer.


If this is first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any hardware or software is properly installed. If this is a new installation, ask your hadware or software manufacturer for any windows upadates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:
*** STOP : 0x000000D1 ( 0xDB85, 0X00000002, 0X00000000, 0XF952988C)
*** USBPORT.SYS - AddressF95288C base at F950F000 DateSamp 411070162

Beginning dump of physical memory
Physical memory dump complete.

And that's pretty much what it says.

If anyone know what's causing this problem and if you can guide me step by step that will be awesome. Thank you!

Answer:Blue Screen appears

only thing i could think on doing is going to last known good configuration in the F8 list

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after several minutes of use my pc just halts and a blue screen appears stating "if this is the first time....." then it says make sure that if there are new hardwares or softwares they are properly installed. then at the bottom beginning dumping memory if it reaches 100 it restarts. i haven't done any changes it just appears. what to do?

Answer:blue screen appears

step22 said:

after several minutes of use my pc just halts and a blue screen appears stating "if this is the first time....." then it says make sure that if there are new hardwares or softwares they are properly installed. then at the bottom beginning dumping memory if it reaches 100 it restarts. i haven't done any changes it just appears. what to do?Click to expand...

I would suggest that you scan that machine for some type of computer bugs, virus, trojan, ect.

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Sorry for bumping an old thread, but it tried to search before asking for help and this was what I see. I get that same blue screen but in the middle mine gives me a file name. (grtdimon.SYS). Then says some thing about firewall or antivirus. I found the file on my pc but ofcource I can't open it 'cause it's a systems file. I am a newb when it comes to computer lingo, but any help on removeing or correcting this problem would be great. Thank you in advance.

Answer:blue screen appears

It's best to start new threads for problems, rather than jump old ones. I'll split yours off.

It looks like this is part of Comcast software -- and here is a rather alarming experience posted by someone:

Is there an uninstaller in Add/Remove programs for Comcast Security Manager?

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Hello, this is my first post in a forum like this, I hope someone can help me and thank you in advance.

For the past couple of months my computer will randomly go to a blue screen which states:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain control of this machine.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such a caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, pres F8 to select Advances Startup Options, and then select safe mode.

Technical information:

*** STOP: 0x000000F7 (0xFFFFFSS00A2444C0, 0x0000FSS00S940267, 0xFFFF077FF768FD98, 0x0000000000000000)

Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory,
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance."

I then have to unplug my computer and remove its battery in... Read more

Answer:Blue screen appears

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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When I start my computer this message appears "Failed to initialize Main Window Error HRESULT E_fail has been returned from a call to a COM component".
 I just started and I have no idea what to do about it!

Also, my Microsoft office is not working (all started at the same time) and this message appears when I open MS Word, Excel, etc. and when I click OK,
it closes automatically " Microsoft Office Home and Student 2010 cannot verify the license for this product.  You should repair the Office program by using the Control Panel.  I have tried to repair it and have un-installed and re-installed
Any help is much appreciated!

Answer:Error message appears when I turn on my computer, help please!


I suggest you perform a startup repair to fix this start issue, please refer to this link
For the office issue, here are some workarounds, check if it can help you
And you can get more professional suggestions in this forum
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
does not control these sites and has not tested any software or information found on these sites.

TechNet Community Support

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Computer is using a Celeron D processor i believe, motherboard is a Gigabyte 8I845GVM-RZ has 2 Gigs ram, any other information i can supply let me know and ill try and supply it.

ok this computer has been working fine for a few years now and all of a sudden it just did not have any video on the monitor. I tested the monitor using my laptop and the monitor is working fine, though the vga port.

I took the computer up to my work area and put in a PCI vga card and still nothing on 2 different monitors using the internal motherboard vga port and the PCI card which i know works when tested on another computer. But still no video signal.

The computer appears to turn on. But when it turns on there is no beeping, but the Power light turns on, the harddrive light turns on but stays orange, the power supply fan, processor fan and case fan all turn on and run, the power light to the card reader also turns on. There is also a tiny light at the top of the motherboard which turns on and stays orange when its on, and looks like it says D16 next to the light.

I cannot eject the DVD drive even though it appears to be on, and it does not seem to notice the A drive even when there is a disc in it. My keyboar also does not light up and ive tried both a USB and PS2 keyboards, as well as the mice do not light up.

Does anyone have any suggestions as to what might be the problem or what the next course of action should be?

Answer:Computer appears to turn on but no video on monitor

You have some significant repairs ahead of you...
Replace the hard drive and the DVD drive, and the CPU heatsink and fan... just to see if you can get the rest working...
The orange light is your clue that significant parts have failed...
For a Celeron 845G, there is nothing to be saved to get it working... Time to upgrade to a newer model, which you can still find as cheaply as %125 to $150 if your budget has troubles.

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my laptops starts fine,works fine but when i turn off my laptop or hibernate it,it doesnt turn off completey.....after the message of "windows is shutting down" a black screen appears and the laptop remains on even if i leave it like that for the whole night....ihave to pull the battery out or turn off the laptop by pressing its starting button. please help

Answer:Laptop doesnt turn off completely, Black Screen appears

This could be caused by a corrupt or failing hard drive

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Hi,All of a sudden a Blue screen opens every 5 minutes and my PC getting shut down within 3 secs since the screen appeared. I cannot read anything on the screen because of the 3 sec duration. But there is a countdown kinda thing on the screen to the right bottom, also it has so numbers like 0000001200, and some phrases like 'dumb'Can you please help to sort it out? I thought of using system restore, but unfortunately I didn't create one before. Please advise.OS: Windows 7Intel Core 2 DuoThanks a lot!

Answer:Blue Screen Appears - PC Gets Shut down

First can you get into Safe Mode at all ??Are you able to get any of the minidumps to examine? You may require a clean USB drive and a computer to transfer from -?If this can not be done from the problem computer, you may need to copy the Minidump folder to a flashdrive and then transfer to another working machine to zip them up and attach the zip file to a post.Please zip up the minidumps and attach the resultant zip file to your next reply so I can have a closer look. There's a chance I might get some more useful info from them.?Navigate to C:\Windows\Minidump <<< folder?Click on the first minidump file to select it.?Hold down the <Shift> key, and click on the last minidump file to select all of the files.?Release the <Shift> key.?Now, right-click on any one of the selected files > Send to ... > Compressed (zipped) Folder.The zip file will be located in the same place (the Minidump folder).?Attach the zip file to your next reply.When you click on Add Reply, you will see the facility to attach a file just below the box where you type your message.Thank You -

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Hi all
so I saw this topic : My Blue Screen problem and i thought i had a similar problem but still couldnt solve it. I have vista ultimate 64bit.
so since yesterday im having blue screen all the times, in the begining i could log into windows but after a few seconds/minutes the bs appeared. I don't have any new hardware installed and any new software, but i did know that my NOD32 antivirus has auto updates, i tried to cancel the autostart of NOD in msconfig, restarted but still it appeared so i knew it's something with this. (note that till I uninstall the nod I couldnt enter safe mode- windows loaded the files but never entered safe mode), after a few tries i could uninstall NOD from windows (it turned into bs by the end of the uninstalling) after this I could enter safe mode, so i deleted the remaining folder of NOD thinking that was the problem.
then, i booted up windows normally, then after a few minutes again a bluescreen. i then enter safe mode again and tried system restore to 4/12, after that i couldnt log into windows, always bs, i tried every windows option after pressing F8 before windows start but still i get the windows loading screen then turns into bs.
maybe i did a mistake doing the system restore because it restored it to a point when the NOD still exist then the problem returned...i dont know.
i also tried my windows cd to do a repair and vista recovery cd I downloaded, on both cases I booted from the cd, i got the "windows loading files" screen ... Read more

Answer:blue screen appears right after stratup

I am not at home with the special software needed to give you the most help. I can tell you that your code is most likely memory. Take a memtest and post back.
Run each stick for 8 passes.

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Hi. My laptop seems to have a problem. People at the IT Helpdesk in my school have told me that my motherboard should be crashing soon. What happens is that a blue screen that dumps physical memory randomly appears when im using my computer. For no apparent reason. What can I do to help my laptop? Is it true that it means my motherboard is crashing soon and I would have to replace it with a new one?

Answer:Blue screen randomly appears


Is this the same laptop you have popups etc on? as this could be caused by malware so please follow the instructions as best as you can in your thread in the malware forum.

Also what are the BSOD ( Blue Screen ) error codes when this happens as they generally give a clue as to whats causing the issue?

If a Laptop, one cause of random shutdowns are the cooling vents and fans are clogged with dirt and fluff, just check the cooling vents are free from dust.

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my laptop (hp i7 2.4GHz,64 bit,4gb ram, amd radeon HD 7500/7600m sereies) has been freezing during video playback. The audio stutters or runs out of sync with the video, the video becomes grainy and jumping 3 or 4 seconds at a time. Just generally struggles to cope with the file. It varies as to how long this takes to kick in. Some times it's half way through a film, sometimes within a few seconds. Once it starts everything is painfully slow and I have to reboot. I've also noticed it takes much longer to reboot sometimes. It only starts though when I run video files, this is what seems to start it. Any help gratefully received.
 IMG_20160805_113201.jpg   156.13KB
 IMG_20160805_145056.jpg   180.72KB

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Hi there

I must express my overwhelming frustration with my satellite M70 laptop as I have it for more than a year now(warranty expired) and almost from the get go it had a problem in wich a blue screen appeared and the pc reboots...from the error report it is a problem with the graphics card and/or display driver.

I did take it to my local retailer for repair but the problem still remains(gone there 3 TIMES! each time waiting for more than a month for repair!and they did send it to toshiba service...)... as the problem doesnt happen *all the time* it seems they just didnt notice or something :(.

I did update all the drivers but it had no effect on the problem...

So now what?? Do I send it to repair and they finally replace the graphics card...but I pay??!!

This is all very upsetting for me as you might imagine...

And know its seems to be happening more and more...and many times the computer won?t reboot after the just stays black.

Now almost every time i turn it on it wont boot...the fan will just work for a few seconds and thats it.

Im almost certain the graphics card is defective...can I replace it at home? Argh this just feels wrong, the computer had this problem almost from the start and I sent it for repair...they just did not fix it...I shouldnt have to pay to fix it as I sent it for repair 3 times while it still had the warranty...

Please reply I'm desesperate and have no idea what to do

Answer:Sometimes Blue screen appears on Satellite M70

Hi Joao

> So now what?? Do I send it to repair and they finally replace the graphics card...but I pay??!!

No! Back up all your important data and reinstall operating system using delivered recovery media. After doing this watch carefully if the problem persists. I have the same notebook over one year and it runs perfectly. I have noticed BSOD just two times but both times after installing some stupid shareware programs.

I have removed it from the system and everything was OK again. Please make ?clean? OS installation and post again if the BSOD occurs again.

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For no specific reason (I don't do anything out of the ordinary to trigger it) the blue screen appears saying it needs to shut down my computer to prevent harm etc.

The error screen changes slightly each time, it always begins with
Stop: 0x0000008e (0xC0000005, 0x8059C18D, 0xF89F5CAC, 0x00000000)

The underlined is the error that keeps changing, but it always seems to end with CAC. Sometimes when it restarts a disk chack starts up for Drive D: but it never finds any probIems. I haven't added or installed anything different lately, so I have no idea why this all of a sudden decided to start happening. Any ideas?

Running Windows XP Service Pack 2

Edit - I just removed my external hard drive and it seems to last longer untill the blue screen appears, but it still comes. And still just as annoying.

Answer:Blue screen appears randomlly

Have you tried going into Safe mode?

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When Ever i shutdown my pc a blu screen appears written that { " this is first time you had seen this error............"} and so on and at the down counting of physical memory dump started and when it points to 100 my computer restarted!!!!!!!!!!! This thing go on after every shut down ...... please some body help.

Answer:blue screen appears after every shutdown!!!!!!! please help

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Suddenly blue screen appears and pc restarts. This started happening after 22nd of September. I did some windows update, wireless box software update (which my broadband asked us to upgrade for a better result). I tried to uninstall all those updates but I can't uninstall all of them.

I followed the BSOD instructions on the forum and attached the zip folder.

HP dv7
Operating system windows 7 64 bit
2 years old and never had any problems before

Thank you.

Answer:Blue Screen Appears and PC restarts


Probably caused by: SpyShelter.sys

BugCheck 1E, {ffffffffc0000005, fffff8000357b69f, 0, 0}

Unable to load image \??\C:\Program Files (x86)\SpyShelter Premium\SpyShelter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SpyShelter.sys
*** ERROR: Module load completed but symbols could not be loaded for SpyShelter.sys
Probably caused by : SpyShelter.sys ( SpyShelter+9dcc )
You need to uninstall this program (Use Revo Uninstallers Free Version) as it's one of the reason of your BSOD:

Start Menu\Programs\SpyShelter Public:Start Menu\Programs\SpyShelter Public

0: kd> lmvm SpyShelter
start end module name
fffff880`048a6000 fffff880`04924000 SpyShelter T (no symbols)
Loaded symbol image file: SpyShelter.sys
Image path: \??\C:\Program Files (x86)\SpyShelter Premium\SpyShelter.sys
Image name: SpyShelter.sys
Timestamp: Thu Aug 11 14:13:39 2011 (4E438F33)
CheckSum: 00042FAD
ImageSize: 0007E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You need to install the latest graphic card drivers following the method below: Download and install Driver Sweeper:
→ |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
Select option 2 for NVIDIA.
→ Drivers - Download NVIDIA Drivers
Boot into Safe Mode from Advanced Boot Options:
→ Advanced Boot Options
Type in Driver Fusion in Search
Remove ... Read more

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Dear Team

This is Mohammed, and I am from IT Dept, one of my user is facing frequent blue screen since morning,

please find the attached dump files and please let me know how to solve this issue.

I tried to debug the issue using windbg and I got to know about ntoskrnl.exe is causing the issue. please have a look the attached item

Awaiting for your kind reply

Answer:Blue screen appears (ntoskrnl.exe)

Please follow - Blue Screen of Death (BSOD) Posting Instructions

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I newly inserted a RAM into my system . After that it shows a blue screen now and then and I continue to my work Just by restarting it everytime

Answer:A blue screen appears suddenly

What type of RAM into what type of system ? ?

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hi, this problem is annoying me for the past 1 month ... whenever i play games like nfs most wanted u2 or ea cricket 07 etc... a blue screen appears and my pc restarts .... this also happens sometimes when i watch movies
my specification is :
1. processor Intel core2 duo -E6320 . 1.86 Ghz ,4mb l2 cache,1066 Mhz fsb
2. motherboard - intel D946GZIS
3. Ram - jetram(transcend) - 1 gb ...16 chips (8 on each side )

the error report is :

Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 16393

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 0063006F
BCP3: A3290C78
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Answer:blue screen appears and pc restarts

scan your minidump with microsoft debugger.

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hi, this problem is annoying me for the past 1 month ... whenever i play games like nfs most wanted u2 or ea cricket 07 etc... a blue screen appears and my pc restarts .... this also happens sometimes when i watch movies

my specification is :
1. processor Intel core2 duo -E6320 . 1.86 Ghz ,4mb l2 cache,1066 Mhz fsb
2. motherboard - intel D946GZIS
3. Ram - jetram(transcend) - 1 gb ...16 chips (8 on each side )

it happens both in vista professional as well as in xp sp2.

the error report is :

Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 16393

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 0063006F
BCP3: A3290C78
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Answer:blue screen appears & pc restarts

Video card, memory, power supply, or cpu fan. Transcend memory has a big marketing push to create a "name", but is barely so-so in our experience. Check the latency and timings. You might want to run the free MemTest86 for four hours or 7 passes to rule out memory as an issue.
Then tell us about your video graphics. That is the most common area for trouble. Which card do you have? Is it PCI-E

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A problem has been detected and windows has been shut down to prevent damage
to your computer.
If this the first time you've seen this stop error screen, restart your
compute. If this screen appears again, follow these step:

1. Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for
any windows updates you might need.

2. Disable or remove any newly installed hardware or software. Disable BIOS
memory options such as caching or shadowing. If you need to use Safe Mode to
remove or disable components, restart your computer, press F8 to select
Advanced Startup Options, and then select Safe Mode.

Technical Information: Stop error oxooooooED(0x82B2EC30,
0xC000009C,0x00000000, 0x00000000)


Answer:blue screen appears while startup


This is most likely to be caused by RAM.

have you ran Memtest 86 to see if your memory is ok?


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PC restarting repeatedly. I'm using Windows 8.1 Pro.  Please give me a solution.
Dumps files are attached


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Dear friends,

Good day.I am facing a serious problem with my satellite L505-10X which operates in Windows-7 Home premium.
when i am trying to play videos with windows media player it is getting blue screen & shutdowns immediately. The same thing happens for Skype also.
but in safe mode both are working well.can any one help me to solve this issue.

thanks & regs,

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Just recently i formatted my hdd and am currently running into problems while installing winxp home ed.. As soon as it starts to run windows setup a blue screen appears and says:

_________________________________________________________________A problem has been detected and windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file setupdd.sys


This is the first time you’ve seen this stop error screen, restart you computer. If this screen appears again follow these steps.

Check to make sure any new hardware or software is properly installed. If this is a new installation ask you hardware or software manufacture for any windows up dates you might need.

If problems continue, disable or remove any newly installed hardware or software disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advance startup options, and then select safe mode

Technical Information:
*** STOP: 0x00000050 (0xe1607088, 0x00000000, 0xfc44bf3e, ox00000001)

*** setupdd.sys – address fc44bf3e base at fc427000, date stamp 3d6dd67f
System info:
Ati RAge 128 graphics card xpert2000 32mb agp

Diamond Multimedia systems communications division phone modem.

Soundblaster modem model: ct4830

RAM PC133 128MB CL2

Western Digital WE200 20gig hdd
ide hard drive
MDL: wd200eb-00csf... Read more

Answer:Blue screen appears when installing winxp

I have had this happen to me in quite a few Pentiom III computers. The only way I could resolve it was to go int the BIOS and disable ROM shadowing. One PIII I loaded succesfully after putting an older PCI video card into it then putting the newer AGP video card back in after getting XP up and running with SP2.

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i was just browsing the web as many of us do,anyways an error pops up saying acgshccg.exe has stopped working. im assuming this is an app due to the exe appearing.
but the file names really long,its called "YYggwBB udXFzgnnQszxf" heres the problem signature:

Problem signature:
Problem Event Name: APPCRASH
Application Name: acgshccg.exe
Application Version:
Application Timestamp: 4b55c976
Fault Module Name: StackHash_fd00
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 92401cf8
OS Version: 6.0.6001.
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

now ive had to log on in safe mode,currently getting by,but the acg.exe file is on my computer just on my computer. its strange,i tried to do a system restore,but no luck as am not a domain user although i though i bought this laptop and it is my laptop... strange,trying to turn uac atm,is it worth doing the system restore point? or not?

am usually good with computes tbh,just afraid i may ruin this lol. so i turned to the forums.

hope some one can help


Answer:Blue screen of death appears out of nowhere due to app error please help

Hello iMosh,
Have you got this fixed yet ?.
If not, go to C > Windows > Minidump, zip up your files and upload them with your next post, you may need to copy them to your desktop first.

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My computer has been working fine for months, this last week it has been on for a few days as it runs as the server in my house with the adsl coming into it. Last night I turned the comp off to attach my parellel port zip drive, when I turned it back on windows xp boots upto the point of the scrolling bar then the screen flashes up blue and the computer resets.

when it tries to boot again it gives me the option of normal, last known good config or safe mode. Normal and last known good config result in the same blue screen and safe mode hangs when loading mup.sys

The blue screen isn;t up long enough to find out whats happened. The computer POSTs fine and I can still access the hard drive if I use a win 98 floppy boot disk.

Its really starting to get annoying as I have some serious deadlines this week and a lot of important info on the comp. Why does this happen just before I decide to back stuff onto CD and not after....??

My system is a duron 1300
256mb ddr
forgotton the motherboard make
onboard sound, vga and network
40gb harddrive
cdrw drive

any help is welcomed

Answer:winXP won't boot, blue screen appears

Try running the repair off your original Windows CD. Boot from the CD & run the set-up XP, select your XP partition, select R to repair let it do it?s stuff it should get you going.

If as you say you can boot from a windows 98 disk, can you see your data if so you must be running a Fat32 partition not an NTFS partition. if this is correct it may be an idea to copy off any important data first.

all the best SuperCub

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Hello! I'm playing Fate which I have a CD. Then after one hour my computer stopped and blue screen appeared with the following:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8007155050
BCP3: FFFFFA80072C3560
BCP4: FFFFFA8006497010
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Blue screen also appeared several times yesterday while I was surfing the web for solutions to this problem! Also did occur a few times while I'm on Facebook.
I have Gateway M-7315u which I bought 1 month ago. The computer was manufactured in Oct, 2008.
I'm not a high tech person. If somebody can help me using the easiest terms, I'll really appreciate it. Thanks!

Answer:Blue Screen appears while program(s) is running

hi i did a look for your error code here is what i found it may help to make things a little clearer reading this is for info only please post back for further help on this matter if needed

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I wonder if somebody could help me.I,m having problems playing f/simulator 2004 on my comp.It keeps crashing evey time i play it.
I get a blue screen saying : if a driver is identified in the stop message,disable the driver or check for updates.
under this it says : nv4_disp.dll, address BFAF33e1, base at BFA01000 ,date stamp 414f5ccf.
It goes on Stop : 0x0000008E, 0XC0000005,0XBFAF33E1,0XF1835B14,0X00000000.

I know nv4_ disp.dll is my graphics card.I have tried to update it but it still happens.i have re installed it as well but thats no good either.

it is an nvidia ge force fx 5700le.
has anybody got any ideas please of how to correct this? do you think i should get another graphics card.?

any help would be great!!!!!


Answer:game crashes and blue screen appears

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For years now I have had this problem. Th is morning I had spent some considerable time creating multiple slideshows. While DVD PixPlay was processing the slideshows prior to burning them (which takes hours) I was preparing a cover for the DVD box. This also took time. Without warning the screen went blue and I was informed that Windows was repairing some problem. This only took a matter of seconds then the computer rebooted and I lost all my work. This happens every so often. Why? My computer is quite old. I use Windows 8.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3292 Mb
Graphics Card: Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1), 1422 Mb
Hard Drives: C: 97 GB (15 GB Free); D: 292 GB (190 GB Free); L: 292 GB (159 GB Free); Z: 75 GB (53 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., G41M-Combo
Antivirus: Windows Defender, Disabled

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Hey guys,

My computer is randomly doing some wierd crashings and nothing I do seems to sort it out so I have backed up all my files on an external and decided to rebuild. Unfortunately my computer is being an *** in this field too, for when I insert the windows install disk and wait for the "Starting up Windows" caption at the bottom, it comes up with a blue screen of death(which is incredibly infuriating by the way). The blue screen itself says that I should CHKDSK /F and a code: 0x0000007B. I have run a "chkdsk" but the /F seems to elude me. I would prefer to do this in the quickest and simplest way possible but im not sure whether deleting the C drive and starting from there will solve the problem.

Can you guys give me some advice on what to do here?

Thank you in advance

Answer:Blue screen appears when reinstalling windows

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Hi . Today i was working on my laptop then suddenly a blue screen appears and my computer started shutting down and then restarted. After that i myself shut it down and then restarted again. Windows then logged in and after one or two minutes again blue screen appeared and my computer restarted. It keeps on shut down and restarting. I dont know what is wrong. I have not experience this before. Plz help me. What should i do? I cant check my computer settings even. Because when i starts windows, the blue screen appears after one minute of logged in.

Answer:helppp windows 7 blue screen appears

Is there a message and code number on the Blue screen? something like 0x0000001e, from that we can determin the failt and give appropriate advice.
What version of windows are you using win 10?

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i can't install any anti-virus in my pc. i have win xp sp3 pro.when i try to install any antivirus a blue screen appears and i can't do any thing it shows "there is a incomplete software installed" and then i have to pree the button on my UPS. i know there are many virus in my pc.first i got many antivirus for trials so i hate trials i want the full virson. from last 2 months i have not installed any anti virus. and i have inserted many pen drives and my friends say there are many virus in u r computer (all folder becomes shortcuts automaticully). PLEASE HELP ME...........................

Answer:when i try to install any antivirus a blue screen appears

Have you tried an online virus scan such as - or

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Hello, my windows 7 os laptop is giving me the blue screen and stating it must shut down. it gathers data, shuts down and will continue this loop unless I start in safe mode. Any suggestions will be greatly appreciated.

Answer:Blue screen at start up, just after logo appears....

Hello PetrMcG,1.)  What was new right before the blue screens started (software, hardware, malware, error messages)?2.)  Via Safe Mode with Networking, please gather any minidump files that may be present:
Please create a new folder on your Desktop (suggestion: Minidumps)
Next, navigate to the the Windows Minidump folder.
C:\Windows\Minidump <==  this folder.

Note that the first 6 digits of each minidump file indicate the date ( 032913-10935-01.dmp).
Highlight the 10 most recent minidump files, then copy and paste them (don't drag) into the Desktop Minidumps folder.
Right mouse click on the Minidumps folder, and select Send to -> Compressed (zipped) folder.
A Compressed (zipped) folder will now appear on the Desktop.

When you are ready to Reply,  click on .
Please attach the Compressed (zipped) folder to your next post by browsing to the location of the zipped Minidump folder.Note: The Bleeping Computer Forum has a 512K upload limit on file size.
To Manage Your Attachments (free up space), click on your username at top right of forum page | Select My Settings | click Manage Attachments | delete old attachments to make room for newer ones.


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i am running win 7 ultimate in my laptop. now i wanna to use multiboot in my laptop. for that i make a new partition using magic partition. but when i insert windows xp cd an error occured after loading files before start set up. a blue screen appears suggesting to run CHKDSK /F to check for hard drives corruption****stop 0x0000007b............" what is the soluton

Answer:blue screen appears during multi boot

am running win 7 ultimate in my laptop. now i wanna to use multiboot in my laptop. for that i make a new partition using magic partition. but when i insert windows xp cd an error occured after loading files before start set up. a blue screen appears suggesting to run CHKDSK /F to check for hard drives corruption

****stop 0x0000007b............" what is the soluton

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I have a desktop with WINXP SP2 pack, recentaly I upgraded from WIN XP professional. I always get a blue screen and says that WIN32K.SYS error and PAGE_FAULT_IN_ NONPAGED_AREA and I have to restart the computer. Internet explorer closes automatically and error messege appears that mshtml.dll.
I went to the evident viewer from the control panel and I found these errors from the application and system folders.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/28/2006
Time: 8:27:46 PM
User: N/A
Faulting application iexplore.exe, version 6.0.2900.2096, faulting module mshtml.dll, version 6.0.2900.2096, fault address 0x0005f331.

For more information, see Help and Support Center at
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 30 39 36 20 00.2096
0030: 69 6e 20 6d 73 68 74 6d in mshtm
0038: 6c 2e 64 6c 6c 20 36 2e l.dll 6.
0040: 30 2e 32 39 30 30 2e 32 0.2900.2
0048: 30 39 36 20 61 74 20 6f 096 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 35 66 33 33 31 0d 0a 05f331..

There is another error file in the system folder

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 7/28/2006
Time: 8:41:51 PM
User: N/A
The driver detected a controller er... Read more

Answer:Blue Screen Appears Win32k.sys Page_fault_in_nonpaged_area

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I have given my sister my old Averatec laptop that has Windows XP on it. While she is using it, eventually a blue screen appears, which is the precursor to it restarting suddenly. It happens so fast that we cannot read what the blue screen says. After it starts back up, we get a microsoft report saying a serious error has occured. This might not help, but I'll list it just in case. The error signature is:

BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000
BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product 768_1

And the error report contents list the two files:


I don't know if this is related or not, but the laptop has lately not been able to run on battery either. It will only run when plugged in. If unplugged, it shuts down immediately.

Is this a virus? If so, is there any hope without reformatting? I accidentally uninstalled the program that contained the OS files when I first got the computer.

We greatly appreciate any help!

Answer:Blue screen appears, then quickly restarts

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I've rebooted several times, the pc loads up until the blue xp screen appears and it stays there - It does not continue to the desk top screen . mouse and keyboeard is active.

Answer:pc loads up to the blue xp screen, no desktop appears ? what can I do ???

Have you tried safemode? What do you have for an XP disc. A full install disc or just a recovery one?

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I'm tryin to update my ATI radeon 9000 video driver
what I've done so far/able to do ->
->Downloaded driver update
->Uninstall both the ATI driver and the ATI control panel

Finally I uninstall ATI radeon 9000 and have to restart my computer

When I try and run the computer in safe mode (hit F8 on the loading thang) It begins to load but then stops then after about 2-3 seconds a blue screen appears and have to restart to ->best known configuration...
Can anyone help me update this driver

Answer:Safe mode won't run.... blue screen appears

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When I start up Novell GroupWise on my Tecra 9100 a blue screen appears? Very weird. Can anyone help me to stop this.

Answer:Tecra 9100, a blue screen appears

This happens to me when I start up CD creator as well. I would appreciate any suggestions.

2 more replies
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Hello there, I need help!! I have an Acer 5720 with Windows Vista. It had been working fine. I was trying to go onto the internet and it would not open so I shut the computer off and restarted it. It try to do some repairs and kept freezing up during them. Now when I turn it on (by unplugging it and taking out the battery because it will not turn off any other way right now) I got an Acer screen for a few seconds and then it goes to a black screen with a blinking white cursor up at the top left corner of the screen. I have tried push control alt delete but nothing. I have push all kinds of buttons but get nothing! Not sure if it will ever work again but really need to try to get into it and save all my data!! Important business info in there and unfortunately it has not been backed up on a flash drive for way too long!! Please help me!!!!

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I use Windows 98 SE with Internet Explorer 6 and sometimes when I try to open the web browser, I see the DOS blue screen saying, "Fatal exception 06 has occured and the current application will be terminated." Does anyone know how I can fix this?

By the way, in case anyone needs some additional info about my system here it is: my computer has 368MB of RAM memory, a 2.2 MHz CentaurHauls processor, a 4GB hard drive, a Sygate Personal Firewall (Free Edition), and an AVG Free Edition Anti-Virus program.

Answer:Blue screen sometimes appears when opening Internet Explorer

Probably best to check for spyware

AdAware SE
SpyBot S&D

DL them (they are free), install them, check each for their definition

updates and then run AdAware and Spybot, fixing anything they say.

Then run HiJack This , download it and unzip it to its own folder, run it and post a log - DO NOT FIX anything

1 more replies
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Hi Bleeping Computer,

Recently, Blue Screens of Death have appeared often when I'm trying to shut down the computer, or else it occurs randomly while I'm using the computer.
The most frequent message that appears is : IRQL_NOT_LESS_OR_EQUAL

Also, I've had a month-long problem of links being redirected on search engines as well. For this problem, I've already tried to solve it with a A squared scan, a MalwareBytes scan, a Adaware Scan, and an AntiVir (the one with the umbrella) scan , but none of them seemed to fix the problem. What I should I DO??

Thanks in advance,

Answer:~Frequent Blue Screen of Death Appears When Trying to Shut Down

Hello are your logs coming back clean or do have to keep removing items?
Is this XP or Vista? What is your antivirus and spyware programs..
Have you checked for Hardware or driver conflicts.?

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Hi, I have a packard bell pc, running Vista.  It's a few yrs old now but not a bad spec!  Been having problems so I restored it to factory settings after saving all important docs/pics to an external hard drive.  Problem not solved though, worse in fact.  Blue screen keeps appearing.  Startup Repair has given me a couple of different error messages each time it's run.  But not fixed the problem.  The first message said that a patch may be preventing system from starting.  I had a look at updates and there were dozens trying to download. Next time, message said a system configuration problem may be the cause (or something like that). Currently I am using pc in safe mode with networking.  Using google chrome as IE keeps crashing. Can anyone help?  

Answer:Blue screen appears repeatedly except in safe mode, help!

Welcome aboard  Download BlueScreenViewUnzip downloaded file.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

13 more replies
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Hi folks, I am having this following problem with my mothers notebook a Toshiba NB200-10g. Basically it's had a virus or a few viruses the last few days. Downloaded avg and malwarebytes hoping to solve it and it found problems but pop ups were still appearing and viruses being found.

Anyway today it will now upon starting go through to the windows boot up part then as it goes to where the login screen would be the screen flashes blue for the blink of an eye and the error message C000021a comes up about fatal system error and the computer shuts down and restarts x1000

I've read a bit about this problems and seems to be down to the fact winlogon.exe will be missing or corrupted by the virus. I have tried all different modes of starting safe mode,last known config etc. My major issue is I have no usb stick to load anything from and the notebook does not have a CD drive so my options are very limited. Next plan would have to be to take it to the shop tomorrow and get them to run a windows recovery program but the problem is I will end up having to lend her my laptop tonight. Is there anything I can do at all? Tried f2 and f12 to enter bios nothing much I can change. Tried f8 and all the different start up modes no joy. Have I any other options at all?


Just to add, Pressing and holding 0 and then letting go when it switches on is meant to be how to get it to reset although it comes up HDD RECOVERY at the bottom of a blank page for about a second them XP tries t... Read more

Answer:NB200 - C000021A error and blue screen appears


Well, it seems you cannot do anything else as to reinstall the OS again.
Maybe the HDD recovery would still be available on the HDD. So try this HDD recovery.
Maybe this Toshiba HOWTo would be helpful:

If the HDD recovery would not be available, then you could try to reinstall the Win XP using an Microsoft disk in connection with USB stick.

Here you can find more details how to create an bootable USB stick.

Good luck

1 more replies
Relevance 61.5% PC restarts every one hour. the following information is given in the event viewer.
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000be (0xc0257e08, 0x00375025, 0xf68b9c8c, 0x0000000b). A dump was saved in: C:\WINDOWS\Minidump\Mini041311-01.dmp.

what does this mean?
please help me out as soon as possible. thank you.

Answer:pc restarts death screen appears

Hi please get the minidump C:\WINDOWS\Minidump\Mini041311-01.dmp. and copy it to a folder then right click on the folder and choose the send to zip option next use the go advanced button on your thread page here and then the paperclip icon to attach to your next post

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Hi, I installed Combofix on an IBM Thinkpad with Vista as the OS. Well, upon restart, a blue screen came up with a bunch of directions and shut down in about 5 seconds before I could read any of it. The thing is, A Tech from work installed it on another laptop (remotely) in about 3 minutes and it worked great! Without reading the WARNING LABELS, I figured it was just another 1-2-3 download. Too bad I read the warnings AFTER I messed everything up!!!Any ideas??????Thanks in advance,BobBLUE SCREEN INFO;A problem has been detected and Windows has been shut down to prevent damage to your computer.A process or thread crucial to system operation has unexpectedly exited or been terminated.If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again follow these steps;Check to make sure any new hardware or software is properly installed. If this is a new installationask the manufacturer for any windows updates you might need.If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory such as caching or shadowing. If you need to use Safe Mode to remove or disable components restart your computer, press F8 to select Advanced Startup option and then select Safe Mode.Technical Information;***STOP; 0X000000F4 (0X00000003, 0X83735706, 0X83735854, 0X81E162B0 )Collecting data for crash dump…Initializing disk for crash dump…Beginning dump of physical memory.Dumping ... Read more

Answer:Installed Combofix, blue screen appears, won't restart

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hi, I'd be very grateful to you if you could help me fix my laptop.
In the middle of doing my work at the computer, the Windows XP keeps shutting down and I get this annoying blue screen background with white letters recommending among a several suggestions that I should try restarting my machine in Safe Mode and also consider removing some of my hardware or software that I have installed.
Having already removed some of the programs, this unfortunately hasn't prevented the Windows XP from its further continuous shutting down. First, it was shutting down every 1 to 2 hours, and now it's got even worse shutting down every 15 to 30 minutes on a regular basis.
My friend has asked me to reboot the system. But I don't want to lose all my software and files that I have all over my laptop, like in My Desktop, My Documents, Bookmarks, etc.
If I really have to reboot it, my question is How to save all my programs and files from losing or deletion?
Is there any other solution to this problem rather than rebooting the system?

Many thanks!!

Answer:Blue screen appears and I have to restart my laptop every 15-20 mins

There are some things that you can try .Cleaning A Laptop Computer - you ran a series of malware scans? What AV/malware programs are installed, current and running?Is the system current with critical updates for XP?Louis

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I have Windows XP and a blue screen continues to appear even after trying safe mode.
I have a Dell Dimension 3000 series desktop.

I wasn't downloading or installing anything. A random popup appeared yesterday that said something about something being updated and I needed to reboot. I didn't recognize the popup. I want to say it was AVG but I'm not sure. I never rebooted. Today my PC was slow so I rebooted. When I did, a blue screen appeared with alot of information and this error Driver_IRQL_NOT_LESS_OR_EQUAL

So I rebooted and hit F8 to go into safe mode. This worked and I accessed my PC. I went to system restore and began that process. When my pc powered down and came back up, the blue screen reappeared. It now says "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:
*** STOP: 0X00000024 (0X00190203, 0x823E7C60, 0xC0000102, 0x00000000)

I can't move past this blue screen - safe mode or not...

Please advise.

Thank you,

Answer:Blue Screen appears that says "A problem has been detected..." Windows XP

can you boot into safe mode??

if so i would put your windows os disk in and run chkdsk /r from within the recovery console

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Hi, I am running Windows XP. I just removed an abundance of viruses and spyware from the machine. Before removal one problem was the desktop had become white and the options for backgrounds in the display properties window were greyed out.

I have used many spyware utilities to remove all (or what seems to be all) of the spyware / viruses. Including scanning the pc with Avast and Symantec. I've also deleted all the registry items listed in other forums, including the instance of wallpaper.

What is happenin now is when I boot up the machine the desktop background appears but then goes away and I get a plain blue screens with the icons. The background is a standard windows background. I am hijack this log file. Thanks for any help.

Logfile of HijackThis v1.99.1
Scan saved at 8:59:51 AM, on 11/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.e... Read more

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Hello; My laptop has these faults: 1) A blue screen appears with these messages: NTFS and FAT file system and dice You Have to restart, and automatically restarts Blue Screen reappears with Himself Mensaje.Y restarts and restarts ...  Can you help please Problem solving this? Nilsa Fernandez

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i cant remove blue square padlock that appears on my monitor screen to my desktop

Answer:blue padlock in square box appears on monitor screen

We need more details, this will help:

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Yesterday I left my Pc running a dfragmentation and when I returnes there was the crash blue screen with the following technical details: STOP: 0x000000ED (0x87749c90, 0xc00000006, 0x00000000, 0x00000000). I tried to reboot but even the safe mode doesn't work, same blue screen appears. Can anyone help???? Thanks!

Answer:Blue screen appears, not possible to reboot, even safe mode

Have a look at this it may help.
Another possibility is that a RAM module has failed. Either replace it/them or run MemTest to check it out.
However it may be that your HDD is failing of has failed. Hopefully you have a backup of the drive which you can install on a new HDD. If not you could try making an Ultimate Boot CD on another PC and attempting to recover important files to another drive.

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I'm working on windows vista and facing no problems
when i wanted to set up XP on the machine ,after loading the files of the windows
it was written "setup is starting windows "
every thing was going well
a blue screen appeared (a problem has been detected and windows has been shutdown to prevent damage to computer ...........................)
plz help me

Answer:Re: Satellite A300-29n - blue screen appears on setup of XP?

Maybe you should continue to use Vista and you will not have any problems. ;)

Which WXP do you use? Which SP?
Is HDD recognized properly? I mean can WXP installation be started or not?

The whole story is strange. I have A300 too and use WXP and Win7 as dual boot. No problems at all.

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My laptop will not boot up to the operating system. I belive this was caused
by accidentally removing a hotfix from my program files.

The error msg the Blue Screen tells me is:

Stop: c0000135 {unable to locate DLL}
The dymeanic link library winsrv could not be found in the specified path Default Load Path

Any ideas on how I might go about fixing this. I'm running Windows NT Pro.
Last Know Good Config is working either.

Where can I find winsrv and how do I get it to the right path without being able to boot up?


Answer:Laptop won't boot up and the blue screen of death appears.

Can you boot into safe mode?

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Sir, i have restored my hp pavilion dv6 i7 laptop to its factory state 10 days before using recovery discs i have ordered from hp,and was running in good condition but 2-3 days when i switching it on it showing window starting for 15-20 mints and then blue screen appears and it restarts and sometimes it shows launch windows repairs and when i select launch window repairs, it shows insert windows installation disc etc and sometimes it starts very normally. Is there some problems with windows updates as sometimes windows failed to install udates or any other problem, sir please help me.

Answer:windows failed to start after blue screen appears

Hi and welcome to TSF please try starting in safe mode tapping F8 on boot

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Hi all !

I have got problem with blue screen:

BCCode: 116
BCP1: FFFFFA8007B833E0
BCP2: FFFFF88004C1DF90
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I reistalled drivers but nothing changed :/
What is the problem with my computer??

Answer:Blue Screen appears on Satellite A500-1DN - BCCode 116

Hi mate

I read a lot about the BSOD and BCCode 116.
Some people said that this is issue could be related to the graphic card driver?
Some other people said that this could be a RAM issue?

I recommend removing/uninstalling the graphic card driver and to use the Win 7 default graphic card driver for testing purposes.

You should also check if your BIOS is up to date.
If not, make an update.

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hi there..can some please help me regarding the blue screen error that appears on my windows..
when i start my laptop it goes fine until just before the desktop appears and after that the system hangs and does not respond to anything..i have to force shut down my laptop and it doesn't start after that..
after trying for a long time and pressing the power key time and does start up again and i received the following error report:

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 1033 Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: 8234050C BCP3: 8B0689E4 BCP4: 00000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\081813-18376-01.dmp C:\Users\mack\AppData\Local\Temp\WER-86112-0.sysdata.xml
the following is the MGAD report:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {65FCF7BF-3AF8-43F4-A98E-022FC9D76ED7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Prem... Read more

Answer:blue screen appears on startup of windows followed by system hang

Please 'Grab all' and upload a zip:Blue Screen of Death Posting Instructions

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I have satellite a500-19x,
There are one problem every time and every days when i working.
Suddenly the windows stopped for several moments then blue screen and restart windows .

Answer:Satellite A500-19x - Suddenly blue screen appears in Windows 7

Hi mate

I had this problem from day dot. The mute button also doesnt work on the media bar (try it yourself)

I gave mine back to tescos and now I'm using the A500-1GL. slight improvement, but instead of getting bluesreened out, the screen goes blank and recovers itself.

Its a graphics card problem.

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My screen just went to blue and states that "Warning spywrae threat detected on your pc"
to protect your computer from spyware attacks click here"
And then a warning keeps popping up from the active process bar saying
"system needs neseccary installation of spyware"
When i close the pop-up this web site appears

Please help and here is my hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 11:23:02 PM, on 10/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Pro... Read more

Answer:Blue screen appears plus a warning that Sytem needs installation of spyware?// Please

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guys my system is crashed when i start it dosent load a blue screen appears and nothing happens it jsut restarts so plzz hlp me tell me wat i should doand 1 more thing it dosent open safe mode alsobut i hab backed up my system in other local disk tell me how to boot it

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Hi Guys,
I have just spent hours and hours trying to find info and solution for my problem but I have had no luck whatsoever. I hope someone here can help me.

Ok this is the situation.
I have got a HP Laptop that is about a year a half old, its top of the range. I had my laptop in Hibernate mode the other night and the next afternoon I went to turn it back on there was a blank screen for a long time, all the lights on the laptop were on but nothing on the screen. I turned the laptop off and then back on again. and BOOM! The blue screen of death!
The computer starts up with the HP logo and then it pops up a screen saying that a previous attempt to start up had failed and it gave me options to start up in safe mode, safe mode with networking, safe mode with command prompt, start with the previous successfull start config, and normal start up. When i click ANY of these the windows logo pops up for about 3 seconds and then the blue screen, which appears for long enough for me to read 3 letters or numbers at a time. Then the computer restarts and we go through the whole process again.
This is what I have done in the hope of fixing it.
#I used my HP retore disks and it loaded disk 1 of 3 and it didnt ask for the other 2 disks which i thought was odd. But that made no differeance still the same start up process as explained above.
#The blue screen made mention of chkdsk and i read about some poeple on the net doing a chkdsk and it fixing similar problems. So i read that i needed a... Read more

Answer:URGENT! HP Laptop can load XP, Blue Screen of death appears!

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blue screen appears when i open my pc. What should i do????

Answer:Blue screen appears say BIOS not fully ACPI compliant what should i do?

Hi rence.slvdr -First, have you changed any settings (BIOS or otherwise) or do you think it may be an infection.Next can you please download BlueScreenView to help us to check your problem (if you can access the internet).If internet is a problem, then it can be loaded to a good working computer and transferred with a USB flash drive. the downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply Thank You -

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Hello there,

I have had a Toshiba A60 satelite for a while. It has been alright up till now, but I get constant blue screens of death, with millions of different stop errors etc, I read around and updated to the latests BIOS, yet still no luck.

I am not sure what to do, it gets the blue screen errors randomly, sometimes the laptop can last an hour or so, then sometimes it goes off quick, please help me ASAP.

Thanks in advance.


Answer:Satellite A60: blue screen error messages appears all the time

Hi Icesolar

I believe you know that there is no ?magic fix? for BSOD issues. As far as I know it can mostly happen because of preinstalled software. On my unit I have had it just 3 times and always after installing some third part applications.

Have you noticed something similar? Does BSOD started after installing some application? Try to remove latest preinstalled software or roll back the system to earlier time before BSOD starts to appear.

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I have installed my Vista Express Upgrade from Toshiba, and all the drivers on the disk appear to work fine except the Volume Indicator, when I install the Volume Indicator then reboot my PC blue screens at boot up and I have to select "Last known good configuration" to get the PC to boot up.

Anyone else had this problem? is there a solution?

Answer:When I install the Volume Indicator the notebook Blue Screen appears

May I ask you what notebook you use??

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Dear friends,

Good day.I am facing a serious problem with my satellite L505-10X which operates in Windows-7 Home premium.
when i am trying to play videos with windows media player it is getting blue screen & shutdowns immediately. The same thing happens for Skype also.
but in safe mode both are working well.can any one help me to solve this issue.

thanks & regs,

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My laptop had gotten a virus a couple months back, and had to put a new hard drive in. My computer worked fine for a while, but for the last month, it will run fine, then all the sudden it freezes, and I have to shut it down and restart it. Any suggestions would be helpful! I do not know alot about computers, so please be detailed. Thanks alot!

Answer:Dell laptop freezes daily, occasionally blue screen appears

If you are still in need of help...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.

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Hey everyone,

I have a ASUS windows 8 system (64-bit) I bought slightly more than a year ago. After 6 months, I got the Kernel_Data_Inpage_Error blue screen (like this image: ) once in 10 days or so. I neglected to address the problem then. Totally regret it! Its frequency slowly started increasing and today I got it almost once every hour.

It does not happen at start-up like I read in some forums but while I am randomly working. The error message appears and the system automatically restarts. I have a major presentation for school coming up in a couple of weeks and would like to fix this at the soonest.

I ran disk check on my C drive and it said there were some problems and I went ahead and requested a repair. Once its complete and I ran the disk check again it still says there are errors and I initiated the repair again. Not sure if its fixed this time. D drive had no problems. I also ran the memory diagnostics tool - no memory errors were found.

I really really appreciate any help I can get! Thank You in advance

Answer:Kernel Data Inpage Error blue screen appears once every 2 hours! HELP!

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I have had my Qosmio X300 for 2 months with no problems till now. I got some random blue screens so checked the driver site and found the Bios update 1.60.

I installed this now the blue screen thing is happening every time I push the machine hard. It does not seem to be getting hot but when I tried the ntune utility to find temps this made it blue screen every time.

I am starting to get a little lost how to diagnose this.
I cannot find the 1.50 bios to downgrade to.
The blue screens are IRQL, Page Fault ect. Seems to be in Adobe CS4, Matlab and ntune i.e. anything which tried to access the mainboard or pushes hard.

I have not installed before the first series of crashes.

Any further thoughts?



Answer:Satellite X300 PQX31A - Blue screen appears for non apparent reason

What is the BSOD code? Does it give you a system file as well?

Have you updated the Display Driver and BIOS?

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Hi all,

I have an xp service pack 2, and just recently when I boot my computer I recieve the message
Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM .

I know how to fix this problem due to other threads. That's why I went to system repair with the xp setup CD.

I followed the steps of putting the CD in, pressing r for repair. But when the time comes to select the type of installation (enter the number) I press number 1, and then I press enter to proceed.

But when I press enter, the blue screen of death appears, and the problem is not fixed.

pleae help, it's my dad's computer and if he finds out he'll be angry at me.

Answer:When I go to the windows xp recovery consol to repair, blue screen of death appears

can you post what the blue screen says?

secondly why are you not running service pack 3?

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Recently I left my 2 younger brothers playing NFS Carbon on my satellite P100-347, preinstalled with media centre 2005 edition, and now it fails to startup.

During the startup process eventually a blue screen is displayed for about a second and then it shutsdown (I manged to make out the words "unable to boot volume" from the blue screen).

I tried booting with an XP media centre DVD but it only gives me an option of reinstalling the OS with a price of losing all my very important data. Normally I would have recovered the system but I don't want to lose my data.

Is there anything i can do other than taking it to a technician?

Answer:Satellite P100-347: Blue screen appears on start up - unable to boot volume


Well, mostly the BSOD appears due to a hardware problem or serious software issue.
In your case the software problem is possible?

Unfortunately, I think the new OS installation is the best way to get the notebook running correctly.
Now you want to know how to save the data and files? well, I think you should remove the HDD from notebook and should try to connect the 2.5? HDD via external USB controller to another computer. Then you could save the files on the other HDD?

I think, now you know that the regular backups are important and necessary!!!!

1 more replies
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I am having a problem where my screen will suddenly go completely black for a few seconds, then reappears, and continues to flash on and off like this probably about 5 times (taking a total of around 30 seconds) and then I get a blue screen of death.

(I think the cursor can still be seen when the screen goes black.)

This happens almost every day I use my computer. It seems the only way I can prevent the system from crashing is if I quickly hit the sleep button before the blue screen can appear.

I am running Vista with all the latest updates. My video card and motherboard are also up-to-date.

This is my video card:

Sorry I don't have any info from the blue screen. It disappears almost immediately, and it just never seems like a good time to allow my computer to suddenly crash so that I can try to get the info. =/

Any help on this would be much appreciated. I have been dealing with this issue for a while now. Thanks in advance.

Answer:Display suddenly begins flashing black several times, then blue screen appears

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I jus bought the Sims 2 an its aight but it freezes and I must update my video driver
I'm tryin to update my ATI radeon 9000 video driver
what I've done so far/able to do ->
->Downloaded driver update
->Uninstall both the ATI driver and the ATI control panel

Finally I uninstall ATI radeon 9000 and have to restart my computer

When I try and run the computer in safe mode (hit F8 on the loading thang) It begins to load but then stops then after about 2-3 seconds a blue screen appears and have to restart to ->best known configuration...
Can anyone help me update this driver I've been troubled by this for 3 days and askin everywhere

Answer:Updating video driver.... Safe mode locks up and blue screen appears

What operating system version do you have?

Go here and get the instructions listed under [ALL-IN-WONDER RADEON and RADEON graphics series].

You may want to update DirectX.

Be sure you have the right driver .

Good luck!

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I bought a new Satelite A100-692 with Windows XP Home OEM as operating system.
But when I tried to get to the internet using LAN and a Proxy-Server, it doesn't work.

I tried everything I knew and even ask in some Forums to get an answer, but nothing help.
Then I think it may work when I install WinXP Prof instead of the OEM Version. Because all of the Clients in our network work very well with it.

But when I start the Setup (booting from the CD) I get (after loading all drivers) an Bluescreen with the message that there is a problem with the PCI Driver (pci.sys).

Can somebody tell what I have to do so that I can install another OS?

Thank you

PS: Apologize if my english isn't that good ;)

Answer:Satellite A100-692: After WinXP Prof installation error Blue screen appears


Firstly the Blue screen error message could appear because of the hardware fault or serious software malfunction.
In your case I assume it?s a software issue because on the preinstalled OEM version everything worked properly.

Furthermore I have checked the driver?s site and it seems there are drivers for 3 different A100 notebooks. In this case you should be sure that you use the right drivers.
As far as I have checked this notebook your A100-692 has PSAA9E number.

But did you create a drivers & tools CD before formatting the HDD? This option you will find in the Toshiba Assist.

However, you can download the drivers from the Toshiba site and there it?s very important that these drivers will be installed in the right order!
The chipset utility must be installed at first after all service pack installations.
Also the common modules are important.

5 more replies
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Hi, a small blue windows appears quickly only when the computer is connected to the internet, and then the computer shuts down. The window appears too quickly to read it thouroughly, but it may say something about dumpreg. I've attached the logs, editing the name of one of my friend's folders to "...," as the folder name is my friend's real name. The viruses appear to be in the startup folder, but when I go there I can't find them. Thanks. p.s. I like the caveat that appears in the DDS download about the volunteers at bleeping computer not being paid staff, so common courtesy is appreciated. Must have gotten a lot of disgruntled responses (and maybe still do before from people who want you to "hurry up and fix my bleeping computer!"

Answer:Small blue window appears and computer shuts down automatically

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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I have a Dell Dimension 2400, with a Samsung SyncMaster 731B monitor and here's my problem.  Everytime I leave my computer for a few hours, I return to it and the taskbar has gone to the top of the screen, the screen flickers (sometimes grey, sometimes white, and sometimes black), and none of the programs work on it.  After a couple minutes the mouse cursor will move around the screen but is not able to click on anything.  This has been happening for a few months and everytime it happens the only way to fix it is for me to hold the power button down until the computer shuts down then start it back up (I know you should never do this but Ctrl+Alt+Delete doesn't work and I cant get to the start button).  Once everything gets restarted it is fine, but when I leave it be for a few hours it happens all over again.Here is a video I took of what my computer looks like when i return to it: anyone know what is possibly causing this and how to solve it? 

Answer:Computer Screen Flickers, Taskbar Appears On Top Of Screen...

What Windows version, what browser?You may have some infection.

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I have just recently bought a computer that someone else made. He told me that the only thing the computer needed was memory. Well I bought the correct memory from, stuck it in there, and when I start it up nothing appears on-screen. The motherboard is a Biostar M7VIG 400 and the memory is DDR PC3200 unbuffered, non-ECC. When I hit the power button, I hear the Hard drive start but that is it. In order for me to turn the computer off I have to hit the power switch on the power supply. If anyone knows how this can be fixed it would be greatly appreciated if you could tell me and ask if you need anymore information. Thanks.

Answer:Computer starts up, but nothing appears on-screen.


The memory said was compatible with my mobo was PC2700 not PC3200. Even though the lower density (256MB and 512MB) are PC3200 the 1 GB is PC2700. The man said that the only memory that will work with the mobo is PC3200 unbuffered, non-ECC, and CL3. I found that the memory gave me was PC2700, unbuffered, non-ECC and CL2.5. Will this have any effect?

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