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My keyboard on my Aspire R3-131T stopped working b...

Question: My keyboard on my Aspire R3-131T stopped working b...

I was on my laptop and I was doing my thing and I tried to type somthing on my keyboard and it would not type so now I have to use my touchscreen keyboard I think maybe something got turned off but I don't know how to fix it so please help bcause its faster for me to use my keyboard because I do alot of typing...

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Preferred Solution: My keyboard on my Aspire R3-131T stopped working b...

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I was on my laptop and I was doing my thing and I tried to type somthing on my keyboard and it would not type so now I have to use my touchscreen keyboard I think maybe something got turned off but I don't know how to fix it so please help bcause its faster for me to use my keyboard because I do alot of typing... 

Answer:My keyboard on my Aspire R3-131T stopped working b...

Does any error show in device manager, particularly under "input device" ? One peculiarity of the R3 is that if you open the display past 180 degrees, it will go into "Tablet" mode and turn the keyboard off. Might try opening the display clear to 360 degrees (flat again), wait a few seconds, then close back to 90 degrees. You should see a crude keyboard display on the screen momentarily.  

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I was on my laptop and I was doing my thing and I tried to type somthing on my keyboard and it would not type so now I have to use my touchscreen keyboard I think maybe something got turned off but I don't know how to fix it so please help bcause its faster for me to use my keyboard because I do alot of typing... 

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Hi, My new Aspire R11 R3-131T has been giving display driver error messages since Day 1!  Appreciate if forum members using the same laptop model could check and update if they have the same issue with their laptops!  The error message is - "Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has fully recovered." What is surprising is that the error message indicates its a driver for Windows 8, while the system came with Windows 10 Home (64 bit). This issue comes up every time i view YouTube or Facebook videos, play any movies using either Windows Media Player or Films & TV application. However there is no issue while watching movies using VLC player. The problem persists even after uninstalling and reinstalling ACER provided drivers (latest version from Acer site - 10.18.15.4248). The laptop was also reset to factory conditions however this did not provide any solution. Tried installind Intel drivers but Intel recommends Acer'scustomized drivers for this laptop model stating that certain functionalities could be lost if the intel drivers are installed. Moreover trying to install the Intel drivers brings up this error message - "This installation package is not supported by this processor type". Appreciate if Acer could help in resolving this driver issue. Thanks. 

Answer:Aspire R11 R3-131T Display driver has stopped resp...

YouTube or Facebook videos are flash videos. Maybe Flash has something to do with it.The Intel graphics driver from Acer says "This installation package is not supported by this processor type" or the Intel site driver?Did you buy before 9/2/2015? That's the date of the latest Chipset driver. 

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I just recently encountered a problem with my Acer Aspire E3-112 notebook keyboard that I had been able to fix and would like to share the solution with anyone who may encounter the same problem. I had used a USB flash drive to copy some files without any issues. Shortly afterwards, I noticed that the 8 key on the keyboard had stopped responding, but all other keys worked as normal. I had pressed Fn-F11 (NumLk) and the 8 key started working again. Pressing Fn-F11 again disabled the NumLk mode, and the 8 key also stopped working again. I tried rebooting the notebook, shutting down and powering back up, reinstalling keyboard driver, etc, but nothing worked. To rule out Windows OS related settings, I rebooted into BIOS, and noticed that the 8 key still didn't work when I tried to change the time, but the other number keys worked fine. The solution that finally solved the problem was to shut down the notebook, and then using a paper clip, push it into the Batery reset pinhole on the bottom of the notebook for four seconds. Upon normal powerup, the 8 key started working again. If your notebook has a removable battery, then removing and reinstalling the battery might have the same effect. 

Answer:Acer Aspire Keyboard 8 key stopped working after p...

Thanks for sharing. I've seen the battery reset fix a number of issues, but nothing as odd as the 8 key from working.
 
Cory

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Hello, need some help please.  My daughter's Aspire E1-470P keyboard stopped working completely.  Not one of the keys will respond, however the onboard mouse works fine.  It is running Windows 10.  This happened once before and a reboot fixed it, not so this time.  After many reboots still doesn't work.Please help.  Thank you.

Answer:Aspire E1-470P Keyboard stopped working

Hello, Have you performed a power reset?

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Hello, my keyboard is not responding after a restart. The lights are on, when on power, and off when unplugged. I have an external bluetooth keyboard, which is working. I have tried uninstalling/installing drivers. None of the keys are functioning. what to do? Thank you.

Answer:Aspire V15 Nitro keyboard stopped working

Hello, What model do you own exactly?

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After recent system updatea the regular keyboard stopped working only the touchscreen keyboard works. i need to know where to start in fixing this issue. Thank you in advance!Carrie 

Answer:my Acer Aspire M keyboard stopped working

jamwithcarrie39,
 
I would suggest you perform a system restore to when it was working, it could just be a recent update that caused the issue to start occurring.

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My device is Acer Aspire R3-131T, and i've got a problem with the volume, i can't turn down the volume, it's always at 100%, it's become normal and I can turn down the volume when I charged it. It's problem with the keyboard or what? There is short circuit at the keyboard? What should I do? If the problem related with the keyboard, should I buy new keyboard? And if yes, can I know how much?Thank you

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Hi, we have a Windows 8.1 64-bit system.  Our physical keyboard just stopped working yesterday.  Shutdown and restart did not work.  Re-install of the latest touchscreen driver did not work.  We don't know how to try to boot in safe mode b/c the physical keyboard does not work.  The touchscreen keyboard does work.  We ran the hardware diagnostic from the Acer website and it does not see the keyboard.  We have young kids so figured maybe they pressed some magic key combo that locked it out.  Any help would be welcome! Thx.Pat

Answer:Aspire V3-572P-51BA keyboard stopped working, help...

Hi Pat,
 
There is no lockout for the keyboard, especially outside of Windows. Doing a full power shut down and tapping F2 when the laptop is restarted should get you into the BIOS. If that's just not happening it would indicate a hardware problem with the keyboard. You could try using a USB keyboard and if that does work it would just solidify the potential hardware error.
 
Obviously, I don't know what happened, but usually keyboards don't completely fail unless there is a reason. Usually, some sort of liquid was spilled into the KB and that's gotten to the MB and caused the failure. Sometimes kiddo's forget to mention those minor details.
 
Cory

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aspire notebook keyboard - 3keys stopped working at once    m  \  and left-arrowCould this be a software/driver issue?  How can I get the latest driver for keyboard?

Answer:aspire notebook keyboard - 3keys stopped working a...

Hello, Have you tried with an USB external keyboard?

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Hi, Is there any of the Acer tech team that could possibly investigate the download link for BIOS v1.13 for the Acer Aspire R3-131T. I am currently getting a '404 Page not Found'.New BIOS was posted a couple of days ago... Cheers Vince










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Answer:Acer Aspire R3-131T BIOS v1.13 Link not working?

I apologize. You are indeed correct. The file looks like it was removed for some reason. I have sent an email to have the file republished, so it should be available again early next week. I am sending you a PM with a link to the file, so you don't have to wait anymore.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.










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Hi, Is there any of the Acer tech team that could possibly investigate the download link for BIOS v1.13 for the Acer Aspire R3-131T. I am currently getting a '404 Page not Found'.New BIOS was posted a couple of days ago... Cheers Vince













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Answer:Acer Aspire R3-131T BIOS v1.13 Link not working?

I apologize. You are indeed correct. The file looks like it was removed for some reason. I have sent an email to have the file republished, so it should be available again early next week. I am sending you a PM with a link to the file, so you don't have to wait anymore.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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Hi, Is there any of the Acer tech team that could possibly investigate the download link for BIOS v1.13 for the Acer Aspire R3-131T. I am currently getting a '404 Page not Found'.New BIOS was posted a couple of days ago... Cheers Vince










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Answer:Acer Aspire R3-131T BIOS v1.13 Link not working?

I apologize. You are indeed correct. The file looks like it was removed for some reason. I have sent an email to have the file republished, so it should be available again early next week. I am sending you a PM with a link to the file, so you don't have to wait anymore.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.










View solution in original post

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As I wrote in the title, my Shift and Alt keys stopped working for keyboard shortcuts. However, the Shift key still works when capitalizing letters.

I've been dealing with this problem off/on for the past two weeks and haven't been able to figure it out. I've gone into Ease of Access features and turned on/off all of the available options (Mouse Keys, Sticky Keys, Toggle Keys, Filter Keys). I've pressed Shift for 8 seconds, and pressed it 5 times, and still haven't been able to correct it.

Thank you in advance for any help offered.

Possibly helpful additional information:
I've got a Spanish/Latin American keyboard layout installed in addition to the US English keyboard layout. I toggle back and forth with Left Alt + Shift (which is how I noticed my Shift key stopped working).
I play a game whose controls rely on a lot of Shift key pressing and holding.

Answer:Keyboard - Shift & Alt keys stopped working for keyboard shortcuts

When was the last time you used a can of air cleaner on the keyboard? If it isn't from contact wear often keyboards tend to get loaded up with dust and debris!

One example of that is having any snacks onhand around a pc where little bits get passed along from your fingers onto and under the keys themselves. Keyboards are known to get loaded up fast with any foods present!

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I currently have an X60 and have never had a single issue.  However I was recently infected with a Trojan, and after removing it with a reputable program, the keyboard and trackpoint mouse have stopped working. When I get the windows login screen, the trackpoint works fine, but the second I press any key, both keyboard and mouse become totally frozen. I can still use a USB keyboard and mouse with no issue at, but that is the only way. Any ideas as to how I can get them back up and working? Clearly, they (at least the mouse) are not totally fried b/c it works fine before I touch the keyboard. Any help would be appreciated. Thanks, JT













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Answer:X60 keyboard and trackpoint stopped working; only usb keyboard/mouse work

SOLVED!  I simply had to update the drivers in the device manager.  For some reason they were corrupt and it could not load them.  Simple fix, just took too much thought and digging to find solution.

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Problem occurred after laptop had gone into sleep mode after I left it on doing a virus scan.Laptop is out of warranty by 2 weeks. On-screen keyboard works as does keyboard plugged into USB port. Touchpad is fine. Sticky keys window works when I press the shift key on the keyboard but all other keys are dead.  Driver appears fine and I have rolled back to the last two restore points without success.  I dont know whether this is a software issue or if the keyboard has actually died. The sticky keys working with the shift key suggests a software issue. Any suggestions are welcome but please keep them simple as I am not particularly good at these things. I have restored from my USB stick before but that is just about my limits and I don't particularly want to go down this route again as I might end up in a situation where I dont have a keyboard that works to do the job properly.

Answer:Aspire E15 ES1-512-C5YW keyboard has stopped worki...

dr_feelgood,
 
If you used the USB recovery media and it worked afterwards, it could be an update of some kind that is causing the issue to occur later on. I know that is not something you are really wanting to do, but it does appear to be software from your description.

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My computer crashed badly and thanks to one on here I have it up and running... but have noticed now that the camera does not work... it says one isnt installed?  Can anyone point me in the right direction of how to reinstall? 

Answer:I Have an Aspire R3-131T ..

If you open Device Manager, the camera should be listed under Imaging Devices. Is it ? If so try updating the driver. If not, look for a device that has an i or an x in the id.

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Question: Aspire R11 r3-131t

I factory reset my computer and now it has been installing windows for 6 days now. It has restarted a thousand times now but it only gets up to 80? then it starts over. I need help how can I fix it??

Answer:Aspire R11 r3-131t

Something is obviously wrong. How are you trying to reset it ?

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My computer crashed badly and thanks to one on here I have it up and running... but have noticed now that the camera does not work... it says one isnt installed?  Can anyone point me in the right direction of how to reinstall? 

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Question: Aspire R3-131T

My laptop freezes when i change from balance or high performance to power saving mode. Its unresponsive until it ran out battery charge. I have tried ctrl+alt+del to get into task manager but its still unresponsive. I have to push the on button to switch it off and after that it wont boot. Its stuck on the black screen after the acer logo.

Answer:Aspire R3-131T

Based on the info you provided we would recommend the system be checked by your local Acer service location. The contact info is located at:
 
https://www.acer.com/ac/en/MY/content/warranty
 
Click the link for Service Center Locations.

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Question: Aspire R3-131T

i made the biggest mistake of using the option of upgrading my factory installed windows 10 home to pro version. now my windows is showing "Not activated". when i try to activate it asks for a valid key or buy online which is almost the cost of this notebook. can someone help me in restoring my windows from Pro version back to home version. i have reset my windows thrice through acer care centre application and through control panel as well but nothing helps. i am stuck with an unregistered version of windows.

Answer:Aspire R3-131T

The Windows Professional should have come with a new license key. You need to use that one to Activate PRO.

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 I want to upgrade the RAM (aka physical memory, memory modules...) and Hard Disk Drive.  The manufacturer installed disk drive is 32GB and too small for windows 10 upgrades after performing a factory recovery using Acer provided recovery media.  I want to upgrade to Windows 10 version 1607 (also known as Micorosft Windows Aanniversary update).  What type of RAM memory and where to purchase?What type of hard disk drive (preferbly another SSD) and where to purchase? Thank you for any help. System Specs:System Manufacturer:  AcerSystem Model:  Aspire R3-131TSystem Type:  x64-based PCProcessor(s):              1 Processor(s) Installed.                           [01]: Intel64 Family 6 Model 76 Stepping 3 GenuineIntel ~1601 MhzBIOS Version:              Insyde Corp. V1.09, 7/21/2015Total Physical Memory: 1,871 MBAvailable Physical Memory: 420 MBOS Name:                   Microsoft Windows 10 HomeOS Version:                10.0.10586 N/A Build 10586OS Manufacturer:        &nbs... Read more

Answer:Aspire R3-131T , Looking into upgrades

I think the SSD drive, referenced as hard disk drive in my previous post, located above, is integrated into  the motherboard.I no longer need assistance. Thank you.

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I've just bought and Aspire R3-131t and the touchpad is really laggy and sometimes disappears, I've updated the ELAN driver but it hasn't !made anything better. Any ideas?

Answer:Aspire R3-131t Touchpad Lag

Same or very similar problem here. Both with touchpad and mice. I can trigger it which makes it very odd. When I run a media player to run music or play a game or run some other app the entire tablet starts to stutter. The mouse no longer moves fluid, the game no longer runs smooth, the music doesn't play fluid either. Everything lags. Now here's the odd thing. When I click at something like for example the task manager while the music player runs that instantly stopps the lagging. So having both task manager and media player open depending on which is the active window it either lags or not. Its not an usage problem as the CPU and RAM still have plenty of capacity left. This is something serious and advanced I think. Like some driver misbehaving or Windows not running correctly. Should be reproducable by you at acer too. Needless to say i want this problem adressed and fixed asap as it severly hinders the usage of the device. I updated everything after the Windows 10 update for the device even got that acer application. But its no use which is really disturbing.

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Where to find











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Answer:Aspire R3-131T location of RAM?

Have to remove the 12 screws on the back and open the case. One of the center screws is critical since there is a microswitch next to it that must be closed for the R3 to start.

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i am debating if i should upgrade to W10 or stich to W8.1 i have upgraded the ram to 8Gb but too be honest it didn't make much differance still runs like a slug but ok for general surfin













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Answer:should i upgrade my Aspire R3-131T V1.06 to W10

Edit the serial number.You can change the HDD to a SSD.

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Does anyone have any reviews about this particular computer?I have searched all over and have yet to come across anything. Please help if you can, looking to purchase for upcoming school year.  Thank you.

Answer:Aspire R11 R3-131T-P15C

I have requested that Acer make some sense out of their model numbers but hasn't occured. That said I *think* the R3-131T-Pxxx have a N3700 cpu and are upgradable but R3-131T-Cxxx have a N3050 and are not. Keep in mind this is just an impression, I really do not know.

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as above i have a new Aspire R3-131T V1.06 1 wk old i dont really like w8 was wondering if anyone had downgraded to w7  i would normally go ahead and just do it but worried about the amount of drivers req  thinking w7 might not pick them all up i have upgraded the memory from 2gb to 8gb runs alot smoother to be honesti woukd of course make an image just incase it all went  sideways any input would be most welcome windows  10 is not an option as i dont think this little note book is really man enough to run it properly thats just my view i do run w10 on the insider program not bad but not all that impressed













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Answer:i have a Aspire R3-131T V1.06running w8.1 i am won...

Well I know that some systems are made to run what they started with... I am not saying that yours won't run 7. I will say that there isn't any drivers listed for that unit to run 7... I have a system that is OLD and very out dated that is running 10 one even runs it with only 1 gb of ram. Sure not as fast or as good as my Desktops... But They are from 09 and 2010... Once the Updates run the machines surf and email and do what I want them to do... Use them on the go   Anyway For me I think the Good release of 10 is like the Best of Both worlds 7 and 8 all into one.... All my systems are on 10 besides one that is to to old for 10.. Even looking at the Bios updates for your machine all points to 8.1 and 10 64bit James

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My mute button keeps returning to zero. I have updated drivers and scanned for viruses, none found. I have a 'mute slider' icon at top left of screen, it appears on start-up and i cannot remove it. HELP!

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I have the Aspire R3-131T which came with winows 10. Although since day one it's been acting up. I tried to update on numerous occasions but to no avail. it gives me a not enogh space error message. I bough a seagate 1 TB eternal hard drive, which has worked great on most things that I need space for, but the windows 10 sotwear wont load on to it, which leaves me stuck with getting those time to update messages, which in turn gves me the clean up space message. I dont understand why even install windows 10 on these laptops if you cannot run and/or update properly. Unless of course it's something that I am doing wrong. Please I need help....













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Answer:I have the Aspire R3-131T and it came with windows...

the external drive must be NTFS formatted to work as additional storage to update. i would do a cleanup, by the way, since your Emmc (main storage) is only 32GB and 27GB is occupied by windows 10 installation.

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I've just bought and Aspire R3-131t and the touchpad is really laggy and sometimes disappears, I've updated the ELAN driver but it hasn't !made anything better. Any ideas?

Answer:Aspire R3-131t Touchpad Lag

Same or very similar problem here. Both with touchpad and mice. I can trigger it which makes it very odd. When I run a media player to run music or play a game or run some other app the entire tablet starts to stutter. The mouse no longer moves fluid, the game no longer runs smooth, the music doesn't play fluid either. Everything lags. Now here's the odd thing. When I click at something like for example the task manager while the music player runs that instantly stopps the lagging. So having both task manager and media player open depending on which is the active window it either lags or not. Its not an usage problem as the CPU and RAM still have plenty of capacity left. This is something serious and advanced I think. Like some driver misbehaving or Windows not running correctly. Should be reproducable by you at acer too. Needless to say i want this problem adressed and fixed asap as it severly hinders the usage of the device. I updated everything after the Windows 10 update for the device even got that acer application. But its no use which is really disturbing.

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i am debating if i should upgrade to W10 or stich to W8.1 i have upgraded the ram to 8Gb but too be honest it didn't make much differance still runs like a slug but ok for general surfin










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Answer:should i upgrade my Aspire R3-131T V1.06 to W10

Edit the serial number.You can change the HDD to a SSD.

13 more replies
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Does anyone have any reviews about this particular computer?I have searched all over and have yet to come across anything. Please help if you can, looking to purchase for upcoming school year.  Thank you.

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Relevance 61.09%

My mute button keeps returning to zero. I have updated drivers and scanned for viruses, none found. I have a 'mute slider' icon at top left of screen, it appears on start-up and i cannot remove it. HELP!













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Answer:I have Aspire R3-131T and cannot get any sound.

Thanks for your advice. I reset my system but the problem remained! I have returned my laptop to the shop I purchased it from to get them to sort it, they think it may be a motherboard issue and are returning it to Acer for them to fix. Thanks again for your advice.

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I didn't realize the 8.1 windows took up most of what's available on my HD. It's a 32 GB drive and I want to replace it with a larger like 300 GB drive. What size is my drive and what brand, size etc will fit my laptop. Can I just replace it...unplug and plug-in or do I have to solder it. Thx










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Answer:I have an Aspire R 11, R3-131T laptop. I need a la...

I think that your R3 model has eMMC 32GB stroage, so it's soldered.Add that there's no physical slot to plug-in another SSD/HDD, since the connector is missing from the mainboard, so the only way to add storage is to buy a SD card.

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Where to find













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Answer:Aspire R3-131T location of RAM?

Have to remove the 12 screws on the back and open the case. One of the center screws is critical since there is a microswitch next to it that must be closed for the R3 to start.

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Hi, my laptop doesn't seem to be powering up. I push the button and it starts whirring then after a few secs it goes quiet. I don't get a bios screen or any beeps to alert of a problem. The power light on the side stays lit but nothing else and it seems as though the laptop is dead. I tried the battery reset button underneath and left for 4 mins and nothing, as is keeping my finger on the power button.

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I didn't realize the 8.1 windows took up most of what's available on my HD. It's a 32 GB drive and I want to replace it with a larger like 300 GB drive. What size is my drive and what brand, size etc will fit my laptop. Can I just replace it...unplug and plug-in or do I have to solder it. Thx













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Answer:I have an Aspire R 11, R3-131T laptop. I need a la...

I think that your R3 model has eMMC 32GB stroage, so it's soldered.Add that there's no physical slot to plug-in another SSD/HDD, since the connector is missing from the mainboard, so the only way to add storage is to buy a SD card.

8 more replies
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 I want to upgrade the RAM (aka physical memory, memory modules...) and Hard Disk Drive.  The manufacturer installed disk drive is 32GB and too small for windows 10 upgrades after performing a factory recovery using Acer provided recovery media.  I want to upgrade to Windows 10 version 1607 (also known as Micorosft Windows Aanniversary update).  What type of RAM memory and where to purchase?What type of hard disk drive (preferbly another SSD) and where to purchase? Thank you for any help. System Specs:System Manufacturer:  AcerSystem Model:  Aspire R3-131TSystem Type:  x64-based PCProcessor(s):              1 Processor(s) Installed.                           [01]: Intel64 Family 6 Model 76 Stepping 3 GenuineIntel ~1601 MhzBIOS Version:              Insyde Corp. V1.09, 7/21/2015Total Physical Memory: 1,871 MBAvailable Physical Memory: 420 MBOS Name:                   Microsoft Windows 10 HomeOS Version:                10.0.10586 N/A Build 10586OS Manufacturer:        &nbs... Read more

Answer:Aspire R3-131T , Looking into upgrades

I think the SSD drive, referenced as hard disk drive in my previous post, located above, is integrated into  the motherboard.I no longer need assistance. Thank you.

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So, I managed to find the RAM with no problem, but I can't find the SSD. I'm starting to think it is just integrated into the motherboard, but at the same time, I'm told I can upgrade it.

Answer:Aspire R11 (R3-131T): Locating the SSD and other g...

Questions:1) how do I upgrade the size of the SSD?2) there is this small area next to the motherboard. The void is filled with a metal brace. Can a SSD be placed there? And if so, how would I connect it to the motherboard?3) can the CPU or GPU be overclocked? I understand that there is no fans, so it would have to be minor overclocking.4) is there a way to increase cooling, whether that be via fan or heat sink?5) aside from the SSD and RAM, is there anything else that can be upgraded?

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So, I managed to find the RAM with no problem, but I can't find the SSD. I'm starting to think it is just integrated into the motherboard, but at the same time, I'm told I can upgrade it.

Answer:Aspire R11 (R3-131T): Locating the SSD and other g...

Questions:1) how do I upgrade the size of the SSD?2) there is this small area next to the motherboard. The void is filled with a metal brace. Can a SSD be placed there? And if so, how would I connect it to the motherboard?3) can the CPU or GPU be overclocked? I understand that there is no fans, so it would have to be minor overclocking.4) is there a way to increase cooling, whether that be via fan or heat sink?5) aside from the SSD and RAM, is there anything else that can be upgraded?

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I've just bought and Aspire R3-131t and the touchpad is really laggy and sometimes disappears, I've updated the ELAN driver but it hasn't !made anything better. Any ideas?

Answer:Aspire R3-131t Touchpad Lag

Same or very similar problem here. Both with touchpad and mice. I can trigger it which makes it very odd. When I run a media player to run music or play a game or run some other app the entire tablet starts to stutter. The mouse no longer moves fluid, the game no longer runs smooth, the music doesn't play fluid either. Everything lags. Now here's the odd thing. When I click at something like for example the task manager while the music player runs that instantly stopps the lagging. So having both task manager and media player open depending on which is the active window it either lags or not. Its not an usage problem as the CPU and RAM still have plenty of capacity left. This is something serious and advanced I think. Like some driver misbehaving or Windows not running correctly. Should be reproducable by you at acer too. Needless to say i want this problem adressed and fixed asap as it severly hinders the usage of the device. I updated everything after the Windows 10 update for the device even got that acer application. But its no use which is really disturbing.

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While probably dusting the keyboard off, I noticed it just stopped working. I am typing this using an external Dell USB keyboard attached to the laptop.I tried every thing by the websites , manuals, commensense, pcdoctors and non of the keys on the primary keyboard will work.Even the Ctrl+Alt+Del won't work. No NumLock, No sceenlock, No caps lock - nothing.Is there any hidden key combination which renders a keyboard totally inactive?I doubt that dusting with a feather could do it. Thanking in anticipation.KS

Answer:KEYBOARD STOPPED WORKING, AN EXTERNAL USB KEYBOARD DOES

Doubt it's a key combination.Case is about disconnected wire of it - happens to be under the keyboard. It's a pity you didn't mention the model of laptop.But, however, you can find a manual on how to disassembly it on lenovoservicetraining.com





//help will save the world

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I need a fine-tip stylus that is good for drawing.I have yet to find any that I know for sure is compatible with this laptop. Can someone please help me out? ASAP

Answer:I have an Aspire R3-131T-C4PM and I have no idea w...

From what I understand, it has a capacitive touchscreen so , any capacitive stylus should work.A good stylus for drawing is probably not going to be good for writing and maybe vis-a-vis.Buy it from somewhere that has a good return policy, like Amazon. 

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My laptop is currently version 1.13 bios. Should i update it to bios 1.15 kbc update?

Answer:Aspire R3-131T bios 1.15 update

I don't see any necessity to upgrade the BIOS, why are you thinking of upgrading?  BIOS updates don't normally improve the laptop's performance.

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Hi, My model is: Aspire R3-131T Pentium N3700 Model with 240GB SSD and 8GB DDR3L RAM. Windows 10 x64 10586.446Internet Connectivity: Intel AC-8260 2X2 867Mbps M.2 Card and an 80/20 Fibre connection running from a Netgear R8500 Router.Efficient for every day tasks you may think... Before I explain the problem I have updated the audio driver as well as all other drivers so this isnt related to the touchpad 'stutter' caused by the FMAPP App process running. My problem is: When I load websites, say speedtest.net is one of them and also msn.uk that has quite a bit to load on the webpage. Another was the Le Mans webpage that I was using over the weekend to track the 24hr race but I gave up with this one because it was hanging. The issue is that the webpages seemingly hang when loading, that is if you try to scroll using the touchpad you just get the windows aero loading icon and if your lucky a 'Page Not Responding'. However If you make use of the touchscreen functionality you can actually scroll the web pages instantly. There seems to be a real issue with the touchpad on this unit, I've actually replaced the touchpad and motherboard since having the unit but the problem persists. It is not just limited to websites either. If I open a folder with loats of files in or folders and try to scroll with the touchpad it hangs again but if I use the touchscreen I do not get the problem. My touchpad drivers are up to date and I even went as far a... Read more

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hi folksi am having problems with sound when i use display mirroring to my sony bravia tv via bluetooth the pic is ok but the sound is crackly static type noise cound it be this little lappy is not up to the job its ok when i use the play to method in explorer but i have no control off screen size but works fine with sound as i use the sound control on the sound bar i did up the memory to 8gig and the operating system is still on 8.1 i think w10 would kill it (unless you know different lol thanks for any input










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Answer:hi I have a ACER Aspire R3-131T 11.6 2 in 1 sound ...

hi have a 3050 so i surpose that is the problemif i use the play to command it works fine but no control whatsoever on the video or sound settingsbut if i try and use the mirror screen it crackles badly so i guess i am stuck with going into the file folder and use the plat to command no real hard ship so far  unfortunatly sony have removed their software to use just for this  hunted everywhere for it no luck so farthanks for your help












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I have an Acer aspire R3-131T-P0E5 and its a touch screen and in the settings of the computer, it says that I can connect a pen but I've been having the hardest time knowing what pen to get. The laptop has blue tooth so can it be any blue tooth pen ?? does anyone have a pen/ stylus that work with the Acer aspire R3 Thank you 

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I need a fine-tip stylus that is good for drawing.I have yet to find any that I know for sure is compatible with this laptop. Can someone please help me out? ASAP

Answer:I have an Aspire R3-131T-C4PM and I have no idea w...

From what I understand, it has a capacitive touchscreen so , any capacitive stylus should work.A good stylus for drawing is probably not going to be good for writing and maybe vis-a-vis.Buy it from somewhere that has a good return policy, like Amazon. 

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Hello I have Aspire R3-131T (8GB RAM model). Can someone please tell me whether capacitive stylus will work on display of this model?Or what type of touchscreen has that ntb, capacitive or resistive or other? Thank you very much.










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Answer:Type of touchscreen Aspire R3-131T

You would need to use a capacitive stylus for this product. We do not offer an active stylus for this product.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.










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Hi, My model is: Aspire R3-131T Pentium N3700 Model with 240GB SSD and 8GB DDR3L RAM. Windows 10 x64 10586.446Internet Connectivity: Intel AC-8260 2X2 867Mbps M.2 Card and an 80/20 Fibre connection running from a Netgear R8500 Router.Efficient for every day tasks you may think... Before I explain the problem I have updated the audio driver as well as all other drivers so this isnt related to the touchpad 'stutter' caused by the FMAPP App process running. My problem is: When I load websites, say speedtest.net is one of them and also msn.uk that has quite a bit to load on the webpage. Another was the Le Mans webpage that I was using over the weekend to track the 24hr race but I gave up with this one because it was hanging. The issue is that the webpages seemingly hang when loading, that is if you try to scroll using the touchpad you just get the windows aero loading icon and if your lucky a 'Page Not Responding'. However If you make use of the touchscreen functionality you can actually scroll the web pages instantly. There seems to be a real issue with the touchpad on this unit, I've actually replaced the touchpad and motherboard since having the unit but the problem persists. It is not just limited to websites either. If I open a folder with loats of files in or folders and try to scroll with the touchpad it hangs again but if I use the touchscreen I do not get the problem. My touchpad drivers are up to date and I even went as far a... Read more

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I want to speed up my Aspire R3 131T with a 32GB Flash Drive by replacing the Celeron Processor N3050 is it possible? Also I was told its not possible to overclock this processor. If possible which processor would work.  Thanks in advance.

Answer:Would like to replace Aspire r-3 131T 32 gb flashd...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

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My Acer R3 131T cannot be reset through acer recovery solution. Everytime i try to reset my laptop, it shows resetting pc 1% in startup screen and then shows undoing reset and shows a message that there was some problem in reseting the device. Could anyone help me to reset my laptop without losing of data in other drives rather than C drive

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I want to speed up my Aspire R3 131T with a 32GB Flash Drive by replacing the Celeron Processor N3050 is it possible? Also I was told its not possible to overclock this processor. If possible which processor would work.  Thanks in advance.

Answer:Would like to replace Aspire r-3 131T 32 gb flashd...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

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I have an Acer Aspire r3-131t windows 10 laptop.After plugging some headphones in and unplugging them because the headphones didn't work I have no audio coming from the laptop at all.I tried troubleshooting option located on the icon options, restarting the computer and trying other online fixes nothing seems to work.troubleshooting said everything works but the generic audio driver was not fixed.Anything would be helpful at this point.

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I need a fine-tip stylus that is good for drawing.I have yet to find any that I know for sure is compatible with this laptop. Can someone please help me out? ASAP

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hi folksi am having problems with sound when i use display mirroring to my sony bravia tv via bluetooth the pic is ok but the sound is crackly static type noise cound it be this little lappy is not up to the job its ok when i use the play to method in explorer but i have no control off screen size but works fine with sound as i use the sound control on the sound bar i did up the memory to 8gig and the operating system is still on 8.1 i think w10 would kill it (unless you know different lol thanks for any input













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Go to Solution.

Answer:hi I have a ACER Aspire R3-131T 11.6 2 in 1 sound ...

hi have a 3050 so i surpose that is the problemif i use the play to command it works fine but no control whatsoever on the video or sound settingsbut if i try and use the mirror screen it crackles badly so i guess i am stuck with going into the file folder and use the plat to command no real hard ship so far  unfortunatly sony have removed their software to use just for this  hunted everywhere for it no luck so farthanks for your help

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Hi, My model is: Aspire R3-131T Pentium N3700 Model with 240GB SSD and 8GB DDR3L RAM. Windows 10 x64 10586.446Internet Connectivity: Intel AC-8260 2X2 867Mbps M.2 Card and an 80/20 Fibre connection running from a Netgear R8500 Router.Efficient for every day tasks you may think... Before I explain the problem I have updated the audio driver as well as all other drivers so this isnt related to the touchpad 'stutter' caused by the FMAPP App process running. My problem is: When I load websites, say speedtest.net is one of them and also msn.uk that has quite a bit to load on the webpage. Another was the Le Mans webpage that I was using over the weekend to track the 24hr race but I gave up with this one because it was hanging. The issue is that the webpages seemingly hang when loading, that is if you try to scroll using the touchpad you just get the windows aero loading icon and if your lucky a 'Page Not Responding'. However If you make use of the touchscreen functionality you can actually scroll the web pages instantly. There seems to be a real issue with the touchpad on this unit, I've actually replaced the touchpad and motherboard since having the unit but the problem persists. It is not just limited to websites either. If I open a folder with loats of files in or folders and try to scroll with the touchpad it hangs again but if I use the touchscreen I do not get the problem. My touchpad drivers are up to date and I even went as far a... Read more

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I have an Acer aspire R3-131T-P0E5 and its a touch screen and in the settings of the computer, it says that I can connect a pen but I've been having the hardest time knowing what pen to get. The laptop has blue tooth so can it be any blue tooth pen ?? does anyone have a pen/ stylus that work with the Acer aspire R3Thank you 

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I have an Acer aspire R3-131T-P0E5 and its a touch screen and in the settings of the computer, it says that I can connect a pen but I've been having the hardest time knowing what pen to get. The laptop has blue tooth so can it be any blue tooth pen ?? does anyone have a pen/ stylus that work with the Acer aspire R3 Thank you 

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Hello I have Aspire R3-131T (8GB RAM model). Can someone please tell me whether capacitive stylus will work on display of this model?Or what type of touchscreen has that ntb, capacitive or resistive or other? Thank you very much.













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Go to Solution.

Answer:Type of touchscreen Aspire R3-131T

You would need to use a capacitive stylus for this product. We do not offer an active stylus for this product.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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my touchscreen is not working.  i have ensured the tablet mode is on,rebooted, microfibred and ran a tune up but i cannot get back to using the touchscreen..i was away for three weeks, the computer was left on and kidz say they know nothing...any suggestions??????

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I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail. No idea what to do, and pretty frustrated that a BRAND NEW unit is having problems like these mere days after purchase. Any help would be greatly appreciated. Thanks  

Answer:Aspire E5-511 - all USB ports stopped working

Since you have already restored the compeuter to factory settings, this seems to be an issue with  connectvity of internal hardware. If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chatIf you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support  Click the Kudos  to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

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enter key on my aspire S7 392 suddenly stopped working.  can anyone help

Answer:Aspire S7 392 enter key has stopped working

Hello, I would try this:Shut down your laptopDisconnect the AC adapterWait few minutesFollow this procedure

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Hi i have a acer aspire 5742,windows 7 premium operating system. It has stopped working,i think i downloaded a virus,I kept getting a blue screen message and i tried resetting it to an earlier date but that didnt help. I then tried resetting to factory settings and i am now getting a message telling me that it cannot install windows and needs to restart but everytime i restart,it comes up with the same message. I have contacted acer and they have offered for me to send it to them but if found to be a software issue,they will charge me but i dont have that sort of money,they did not offer me the discs and now i dont know what to do. I have only had the computer for nearly 4 months. Can someone please help. Many thanks
 

Answer:Aspire 5742. stopped working

Best to wait for a Virus/Malware expert to help you out, in the meantime, try and save any Important Files/documents you have to a CD or DVD or Flash drive or external hard drive,etc.

These experts are Top Notch and hopefully should help you to get up and running.

Good luck
Ray
 

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Hi, My Aspire E5-575 touchpad stopped working completely. I have had the Aspire only 4 months, bought it in December 2016. I have Windows 10 64-bit operating system. Touchpad driver is Synaptics and driver status states that the driver is up-to-date. I have also checked mouse settings and they are just fine but the touchpad is completely dead. External mouse works fine. Any suggestions what to do or should I contact Acer maintenance center?  

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I was looking through a PDF file, with the laptop pluged into the power and the battery at about 70%. I closed the laptop with the cahrge still on and did some washing up i the other room. when i came back about 30min later the computer wouldnt turn on. The light for the charge doesnt turn when the power is plugged in and when i press the power butter there is abslutly nothing that happens. ive tried plugging the power and removing the battery and putting the battery back in but all to no avail. The laptop had been working fine before which is all the more puzzling. I figure its probably something to do with the power port or mother board.  can anyone help or give suggestions as to what i should do? Thank you for reading

Answer:Aspire e15-511-p0bm stopped working

Check the power supply output voltage with a multimeter. Report back. Jack E/NJ   

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The CD/DVD drive has stopped working. When you insert a disc, normal sounds, but can here a slight ticking, then drives stops as not recognised by Windows Explorer. It has worked in the past as installed drivers from disc for new printer around 6 months ago. Any thoughts please?













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Answer:acer aspire e1-572 cd/dvd stopped working

mjmuk,
 
You can contact the Acer technical support in your region to see what options are available to you, which most likely is to purchase a new one.

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Touchpad stopped working once before after upgrade to Win 10. I upgraded BIOS and Synaptics driver, that fixed it. Now it suddenly stopped again. Touching the pad to move pointer doesn't work, nor do gestures,  but the corner left and right clicks (for select and context menus) work. External USB mouse works OK. BIOS is still current. Upgraded Intel chipset. Uninstalled Synaptics and reinstalled driver. Win 10 is 1511 Build 10586.679. Out of ideas now. Help plzzzzz. THx.

Answer:Aspire S7-39 Touchpad stopped working

Right click on START, select DEVICE MANAGER. See if there are any drivers flagged with triangles.

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enter key on my aspire S7 392 suddenly stopped working.  can anyone help

Answer:Aspire S7 392 enter key has stopped working

Hello, I would try this:Shut down your laptopDisconnect the AC adapterWait few minutesFollow this procedure

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I used to connect my Samsung HDTV to my laptop just fine.  All of a sudden computer is not seeing TV and vice versa.  I've tried both "Duplicate" and "Extend" without luck.  Have swapped out HDMI cables.

Answer:Aspire R14 HDMI has stopped working

windows logo key + xclick on device managerclick on display adaptersdouble click on Intel graphic adaptercheck if choosing update, will install a new driver orright click the Intel graphica drive, choose to uninstall and uninstall drivers tooreboot and let windows re-install the drivers try to connect using your HDMI cable

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Hi, I have replaced the stock card in my R3-131T Aspire from the 1x1 Intel AC-3165 to a 2x2 Intel AC-8260, I have also tried the 2x2 Intel AC-7265 and also a Killer Wireless AC 1535. The Intel AC-3165 Works flawlessly as you would expect from a stock card. The Intel AC-8260 Works with both WiFi and Bluetooth Modules powering up however on the occasional reboot or power down and start up it won't detect the WiFi Module of the card and the hardware is not present in device manager aside from the Bluetooth Module. Rebooting again or loading BIOS Defaufts resolves the issue. The Intel AC-7265 Behaves in the same way as the AC-8260. The Killer Wireless AC 1535 however works flawlessly as far as the WiFi Module is concerned and does not exhibit the issues of the Intel cards above however the Bluetooth Module on this card does not power up at all and no BIOS setup defaults loaded or power cycles of the laptop will bring the Module up. There appears that there is some form of BIOS lock on the cards or incompatibility?Does Acer use a 'Whitelist' for the R3-131T to prevent/allow certain cards? You would have thought that if one Intel AC M.2 card works then they should all work. Any help greatly appreciated. Best Wishes Vince 

Answer:Aspire R3-131T Intel AC-8260 Compatibility.

With the Intel AC-8260, when you boot, the second you see the Acer screen, tap Fn+F3 and see if it is there when it boots.With the Killer Wireless AC 1535, see if one of the 7 BT drivers on Acer site will work for BT. Acer doesn't have white lists. It would be nice if all adapters worked, but the software for an adapter has to be compatable with everything in the laptop.

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I noticed about 4 weeks back that my almost new (hardly used) laptop - model# R3-131T-P3BM. Following are the symptoms. 1. Unable to Charge directly, have to shutdown the laptop or put it in sleep mode and then connect the adapater, after a while the charging light indicator turns ON indicating charging2. When I see Blue light indicating the it's Fully charged, I start using the laptop again and when I unplug the adapter, I still see the "Charging" indication in the notification center in the main screen as if the adapter is still connected.3. When I notice that the charge is low and connect the adapter for charging it sometimes shows the charging indication in notification center and sometimes doesn't. It is Random. Initially I thought it's the adapter problem and called support to get some assistnace with the adapter.But now I think it's more to do with the Battery Pack or some hardware/driver supporting the charging function which isn't functioning correctly. Any thoughts and direction to resolve this problem ?

Answer:ASPIRE R3-131T doesn't get charged correctly

Hello, Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureNote: The battery reset pinhole is marked with this symbol on the bottom of the laptop.

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I purchased the Acer Aspire R3-131T in haste. I went into the store to buy something else when I saw this and figured I'd had some good Acers in the past and I'd just go with the R3-131T instead. I completely regret that spur of the moment decision. Everything I expect from a brand-new computer was lacking from the R3-131T. Boot ups are sluggish, the windows menu takes several seconds, loading simple applications and websites will freeze the entire system for a few seconds. The resulting effect is a very choppy user experience and lost productivity. It is what I might expect from the computer of a download-happy teenager who?s loaded it full of malware. And as a general question, why is Acer producing laptops in the year 2016 with 32gb hard drives? My Acer netbook from 6 years ago has a 500gb hard drive, and to my disappointment seems to performs as well as this modern counterpart. It seems incredibly stingy. The final slap in the face is that I bought in haste because I was moving to a city without access to electronics stores. I?m stuck with a machine that I would be embarrassed to try and resell.

Answer:Acer Aspire R3-131T: dismal out-of-box performance

It is a "loss leader" and designed to be sold at a low price. The performance matches. What is happening is that Acer is using common chassis and plugging in difference performance levels. Most R3s with the N3700 are upgradable but the one with the N3050 and 32GB SSD is not. I have a R3-131T-P344 (last 4 are important) that has been hotrodded and can run with an i7. It is like a Camaro with a 4 cyl vs one with a V8. Both are pretty but the real difference is not always clear in the brochures.

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I purchased the Acer Aspire R3-131T in haste. I went into the store to buy something else when I saw this and figured I'd had some good Acers in the past and I'd just go with the R3-131T instead. I completely regret that spur of the moment decision. Everything I expect from a brand-new computer was lacking from the R3-131T. Boot ups are sluggish, the windows menu takes several seconds, loading simple applications and websites will freeze the entire system for a few seconds. The resulting effect is a very choppy user experience and lost productivity. It is what I might expect from the computer of a download-happy teenager who?s loaded it full of malware. And as a general question, why is Acer producing laptops in the year 2016 with 32gb hard drives? My Acer netbook from 6 years ago has a 500gb hard drive, and to my disappointment seems to performs as well as this modern counterpart. It seems incredibly stingy. The final slap in the face is that I bought in haste because I was moving to a city without access to electronics stores. I?m stuck with a machine that I would be embarrassed to try and resell.

Answer:Acer Aspire R3-131T: dismal out-of-box performance

It is a "loss leader" and designed to be sold at a low price. The performance matches. What is happening is that Acer is using common chassis and plugging in difference performance levels. Most R3s with the N3700 are upgradable but the one with the N3050 and 32GB SSD is not. I have a R3-131T-P344 (last 4 are important) that has been hotrodded and can run with an i7. It is like a Camaro with a 4 cyl vs one with a V8. Both are pretty but the real difference is not always clear in the brochures.

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I noticed about 4 weeks back that my almost new (hardly used) laptop - model# R3-131T-P3BM. Following are the symptoms. 1. Unable to Charge directly, have to shutdown the laptop or put it in sleep mode and then connect the adapater, after a while the charging light indicator turns ON indicating charging2. When I see Blue light indicating the it's Fully charged, I start using the laptop again and when I unplug the adapter, I still see the "Charging" indication in the notification center in the main screen as if the adapter is still connected.3. When I notice that the charge is low and connect the adapter for charging it sometimes shows the charging indication in notification center and sometimes doesn't. It is Random. Initially I thought it's the adapter problem and called support to get some assistnace with the adapter.But now I think it's more to do with the Battery Pack or some hardware/driver supporting the charging function which isn't functioning correctly. Any thoughts and direction to resolve this problem ?

Answer:ASPIRE R3-131T doesn't get charged correctly

Hello, Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureNote: The battery reset pinhole is marked with this symbol on the bottom of the laptop.

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I have an Acer Aspire R3-131T just bought. It says i own app's but when I go to install the app's it just says working and never installs. Am I doing something wrong, do I need to be doing somethinng else first

Answer:i have an Acer Aspire R3-131T just bought, it wont...

I'm not really sure what you mean by "It says i own app's".What apps are you trying to install?

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I attempted to update windows and a dialog box appears, see attached untitled.bmp, says windows needs more space.  The update is Upgrade to Windows 10 Home, version 1511, 10586 I cleaned the system files and temp files using built in windows application, Disk Cleanup There is only 8GB available for use on the hard disk drive that came with this new computer.  Thank you for any advice or support













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Answer:Aspire R3-131T, need more space for windows update

8 gb and a 16GB+ SD card should be enough for the upgrade. Upgrade from what ? 8.1 or an earlier Win10 ? ps I do not see an attachment.

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I have an Acer Aspire R3-131T just bought. It says i own app's but when I go to install the app's it just says working and never installs. Am I doing something wrong, do I need to be doing somethinng else first

Answer:i have an Acer Aspire R3-131T just bought, it wont...

I'm not really sure what you mean by "It says i own app's".What apps are you trying to install?

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I bought an Acer Aspire R11 (R3-131T-P73T) about a month ago, (runs on Windows 10) and today when it was plugged in to charge (and left all day to do so), I realised it was not charging. It was on 8% bettery when it started charging and had not charged one bit, even though when I turned it on, it said that it was plugged in & charging. I stopped charging it for about a minute to let it go down to 7% to try again, but when I plugged it again the battery percentage did not go up at all. This happened very suddenly, as all other times when it needed to be charged, I have had no problems with it, so this is quite confusing.What do I do? I noticed previous discussions about earlier models, is there a similar way to fix this?Please help, and thankyou in advance if you have a solution.

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Hi, I have replaced the stock card in my R3-131T Aspire from the 1x1 Intel AC-3165 to a 2x2 Intel AC-8260, I have also tried the 2x2 Intel AC-7265 and also a Killer Wireless AC 1535. The Intel AC-3165 Works flawlessly as you would expect from a stock card. The Intel AC-8260 Works with both WiFi and Bluetooth Modules powering up however on the occasional reboot or power down and start up it won't detect the WiFi Module of the card and the hardware is not present in device manager aside from the Bluetooth Module. Rebooting again or loading BIOS Defaufts resolves the issue. The Intel AC-7265 Behaves in the same way as the AC-8260. The Killer Wireless AC 1535 however works flawlessly as far as the WiFi Module is concerned and does not exhibit the issues of the Intel cards above however the Bluetooth Module on this card does not power up at all and no BIOS setup defaults loaded or power cycles of the laptop will bring the Module up. There appears that there is some form of BIOS lock on the cards or incompatibility?Does Acer use a 'Whitelist' for the R3-131T to prevent/allow certain cards? You would have thought that if one Intel AC M.2 card works then they should all work. Any help greatly appreciated. Best Wishes Vince 

Answer:Aspire R3-131T Intel AC-8260 Compatibility.

With the Intel AC-8260, when you boot, the second you see the Acer screen, tap Fn+F3 and see if it is there when it boots.With the Killer Wireless AC 1535, see if one of the 7 BT drivers on Acer site will work for BT. Acer doesn't have white lists. It would be nice if all adapters worked, but the software for an adapter has to be compatable with everything in the laptop.

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Hi, I have replaced the stock card in my R3-131T Aspire from the 1x1 Intel AC-3165 to a 2x2 Intel AC-8260, I have also tried the 2x2 Intel AC-7265 and also a Killer Wireless AC 1535. The Intel AC-3165 Works flawlessly as you would expect from a stock card. The Intel AC-8260 Works with both WiFi and Bluetooth Modules powering up however on the occasional reboot or power down and start up it won't detect the WiFi Module of the card and the hardware is not present in device manager aside from the Bluetooth Module. Rebooting again or loading BIOS Defaufts resolves the issue. The Intel AC-7265 Behaves in the same way as the AC-8260. The Killer Wireless AC 1535 however works flawlessly as far as the WiFi Module is concerned and does not exhibit the issues of the Intel cards above however the Bluetooth Module on this card does not power up at all and no BIOS setup defaults loaded or power cycles of the laptop will bring the Module up. There appears that there is some form of BIOS lock on the cards or incompatibility?Does Acer use a 'Whitelist' for the R3-131T to prevent/allow certain cards? You would have thought that if one Intel AC M.2 card works then they should all work. Any help greatly appreciated. Best Wishes Vince 

Answer:Aspire R3-131T Intel AC-8260 Compatibility.

With the Intel AC-8260, when you boot, the second you see the Acer screen, tap Fn+F3 and see if it is there when it boots.With the Killer Wireless AC 1535, see if one of the 7 BT drivers on Acer site will work for BT. Acer doesn't have white lists. It would be nice if all adapters worked, but the software for an adapter has to be compatable with everything in the laptop.

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The laptop goes to the acer screen and reboots, ive tried all the restore options it has,it will act like it is restoring then says it failed.I read to use a start up usb,but have no Idea how to make one.What I know about fixing computers you could put inside a cheerio. Please help...

Answer:Aspire R11 R3-131T attempts bootup then turns off

Hi,Disconnect from mains, do a battery reset, leave the laptop to rest for a while(few minutes) and restart.https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

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I bought an Acer Aspire R11 (R3-131T-P73T) about a month ago, (runs on Windows 10) and today when it was plugged in to charge (and left all day to do so), I realised it was not charging. It was on 8% bettery when it started charging and had not charged one bit, even though when I turned it on, it said that it was plugged in & charging. I stopped charging it for about a minute to let it go down to 7% to try again, but when I plugged it again the battery percentage did not go up at all. This happened very suddenly, as all other times when it needed to be charged, I have had no problems with it, so this is quite confusing.What do I do? I noticed previous discussions about earlier models, is there a similar way to fix this?Please help, and thankyou in advance if you have a solution.

Answer:Bought Aspire R11 (R3-131T-P73T) 1 month ago - sud...

I have a very similar model (-P344) and first make sure the charger is putting out at least 19vdc. They have been known to fail. Second download a file called BatteryInfoView from Nirsoft and when plugged in see what it says particulary the charging voltage (my R3 shows 17.450), battery capacity (mine is around 31,000 mWh), current capacity, charge/discharge rate, and power state. This is now my preferred travel unit though has been hotrodded with 8GB memory and an SSD. It is a lot faster than it looks.

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I purchased the Acer Aspire R3-131T in haste. I went into the store to buy something else when I saw this and figured I'd had some good Acers in the past and I'd just go with the R3-131T instead. I completely regret that spur of the moment decision. Everything I expect from a brand-new computer was lacking from the R3-131T. Boot ups are sluggish, the windows menu takes several seconds, loading simple applications and websites will freeze the entire system for a few seconds. The resulting effect is a very choppy user experience and lost productivity. It is what I might expect from the computer of a download-happy teenager who?s loaded it full of malware. And as a general question, why is Acer producing laptops in the year 2016 with 32gb hard drives? My Acer netbook from 6 years ago has a 500gb hard drive, and to my disappointment seems to performs as well as this modern counterpart. It seems incredibly stingy. The final slap in the face is that I bought in haste because I was moving to a city without access to electronics stores. I?m stuck with a machine that I would be embarrassed to try and resell.

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   Hi. My R11 is a year old, running Win 10. One day when I first turned it on, I had message "Preparing automatic repair", I had the swirling dots then pc turns off. I tried the Acer recovery usb and had the same result. I created a Win10 boot usb and again have the same result - Acer startup screen, swirling dots and off.   I tried booting from a  linux live usb and pc works fine. I don't desire to install linux on pc. Are there any other repairs to attempt before I return to Acer service? Thanks for any ideas.













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Answer:Aspire R11 R3-131T attempts bootup then turns off

press F2 at boot to enter BIOS, check if your BIOS is set to UEFI and enable F12 boot menu too.at boot with your USB flash drive plugged, press F12, then choose the bootable USB flash drive (windows 10 installation media), if it's not listed, your R3 is trying to boot from the SSD not the USB.

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I noticed about 4 weeks back that my almost new (hardly used) laptop - model# R3-131T-P3BM. Following are the symptoms. 1. Unable to Charge directly, have to shutdown the laptop or put it in sleep mode and then connect the adapater, after a while the charging light indicator turns ON indicating charging2. When I see Blue light indicating the it's Fully charged, I start using the laptop again and when I unplug the adapter, I still see the "Charging" indication in the notification center in the main screen as if the adapter is still connected.3. When I notice that the charge is low and connect the adapter for charging it sometimes shows the charging indication in notification center and sometimes doesn't. It is Random. Initially I thought it's the adapter problem and called support to get some assistnace with the adapter.But now I think it's more to do with the Battery Pack or some hardware/driver supporting the charging function which isn't functioning correctly. Any thoughts and direction to resolve this problem ?

Answer:ASPIRE R3-131T doesn't get charged correctly

Hello, Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureNote: The battery reset pinhole is marked with this symbol on the bottom of the laptop.

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Yesterday I have decided to replace my Aspire SATA HDD with SDD one. I took SandDisk 520GB SDD. Using Reflect I have mirrored the hardisk from the laptop to the SDD one. After replacing it, the notebook booted ok and everything seemed to work, with one exception - the touch pad was not functional. It was possible to attach USB mouse and was ok. After following some advised steps for similar issues, from this comunity: like reinstalling the chipset driver, the touch pad driver and etc., nothing solved the problem. Then I have decided to play a little with the BIOS and changing the touchpad mode from Avanced to Basic solved the problem.

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