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Flex 3 -1470 Touchpad and keyboard not working at ...

Question: Flex 3 -1470 Touchpad and keyboard not working at ...

Hi, I'm using a Flex 3 -1470 and whenever I press a key on the keyboard the touchpad becomes disabled. I've tried googling a solution and have the latest drivers from the Lenovo website but nothing seems to work. I've also tried editing the ALPS touchpad registry fix but it didn't work. Any help in resolving this issue would be greatly appreciated.

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Answer: Flex 3 -1470 Touchpad and keyboard not working at ...

great support for a recurring issue...

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Hi everyone. I'm new in this community. I've been using my brand new Lenovo Flex 3 1470 for a couple of months and everything was running smoothly, i was ver happy with it.I decieded to extend the antivirus coverage for a year (i had a warning of license expiracy for a couple of weeks) and after that, and all of a sudden, my TouchPad stopped working.I'm using Windows 10.PS: I live in Argentina, so no matter how hard I try, Online Support and Phone Support won't give me any possible solution other that flying back to US (where i got my computer) and have it replaced there. (that won't happen). I really need some help trying to fix this by myself. I re-installed ELAN drivers dozens of time with no success.Help me, please!ThxFranco

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I have a new Flex 4 1470 Flex pad; a number of problems with it, but the biggest is that I cannot disable the touchpad when a mouse is plugged into USB port. Note, I have already tried the following: -the F6 key does not disable touchpad, as manual says it should;-checking "disable when mouse connected" in control panel does nothing;-uninstalling ELAN touchpad driver w/o deleting driver does nothing;-uninstalling ELAN touchpad driver AND deleting driver does nothing; I get message to reboot computer, and I do that, but the driver refuses to be deleted; its always there again;-I've updated ELAN driver so that it is most current available, per Lenovo and Elan sites. Other oddities, like the windows screen saver/timeout feature does not work, either.

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every time i use word, or firefox, or want to click on somthing or tun off by clicking it double clicks. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tab i click it ones and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open many tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. i tryed the mouse settings and nothing still the same thing. what do i do? i tried everything and nothing. its kinda getting annoying. 

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every time i use word, or firefox, or anything. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tap i click it it one and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open any tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. what do i do?

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Hi.I'd like to purchase a keyboard for Flex 4-1470 LaptopDo you know anyone who sells spare parts?

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Hi there, I got the problem, that my keyboard and touchpad are not working any more for me. There are some keys, which are still working. These are:- brightness FN keys- light on/off from my screen FN- airplane mode FN key I am using Windows 8. Also i restarted serveral times but no sucsess. My laptop is Řretty new like 5-6 Month oldplease help me! greetings zunv  PS: I would be very happy if i can write my question in German, to negate communication issues which may happen.Also i am not sure if my question is in the correct Forum. Apologize if its not.

Answer:lenovo flex 15 keyboard and touchpad not working

Hi zunv,
 
you could ask your question in the German forum, select Deutsch in the "support in other languages" menu at the very top of the forum or click the link in my signature.

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hi everyone. please forgive if this is an ignorant question... seemingly out of nowhere my keyboard and mouse/touchpad stopped working. seems a couple keys work..like airplane key for example. i saw another person post about this but saw no response. anynhelp greatly appreciated. this touchscreen is killing me! thanks!











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Answer:flex 15 keyboard and touchpad suddenly not working...

Are you in Kiosk/Flex mode?

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I am having an issue with the computer keyboard not disabling when I use tablet mode.  The keyboard will cause disfunction if on an uneven surface.  How do I fix this?  It almost makes tablet mode useless. Thanks.

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HELP. My keyboard and touchpad stopped working. Laptop is brand new. I checked Control Panel > Device Manager and system says both of them are working fine. Drivers are also updated.I`m typing with an external keyboard and mouse. Touchscreen and touch-keyboard work both fine. Is there anything I can check in the OS to verify what is going on? Maybe I turned off something. It's a mistery, laptop is brand new.Thanks in advance!!













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Answer:Lenovo Flex 2 14, Keyboard & Touchpad stopped working

Found the solution (customer support gave it to me):Hold the power button for 10-15 seconds and turn the laptop back on. The keyboard and touchpad worked again.

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When using my Flex 2-14, I am unable to ue the keyboard and touchpad at the same time, which becomes a problem when doing things such as playing games. I have the Elan Smart-Pad, and even after going onto the settings for this and changing Palm Tracking to minimum, the problem still persists. Is there a way I can change this?

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The issue has already solved, just writing for thos who might have the same issue. One day when I turned the notebook on, the keyboard and touchpad did not work. Restarting ddi not help.The only thing I put my attention that time was the battery is almost discharged, so I turned the notebook off, closed the lid, and plugged it in. The next day I turned it on, and everything was working.  Another idea on why it happened: when the notebook lid opens and closes, it might switch to tablet mode, so that the keyboad and touchpad are off.

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I had this problem when I first bought the computer and downloaded Windows 10.  I had a Lenovo customer support person remote access and couldn't fix it.  The computer fixed it self, I'm assuming through an update and it worked last month, but I went to use it yesterday and it shows a gray background with a slash through the camera icon.  I have checked the privacy settings and the camera is set to on. Any thoughts???

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Hello community, Built-it microphone of my Lenovo Flex 4 touchscreen tablet/laptop is not working. It is completely new laptop.  I tried everything - Realtek drivers re-install, checked of all recording devices, etc. None of the programs that should use the microphone are able to work with it.Skype, ooVoo, etc..they all see Microphone Array, but people on the other side can't hear anything. External microphone works just fine. I tried to enable/disable this Microphone array as well - no help. Used F4 button to block/unblock - no help either. What esle I can do? Thanks,Hov

Answer:Built-in microphone in Flex 4-1470 is not working

Hi there, Hhov -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please try the below steps:
 
control panel, sound, recording, right click and check 'show disabled devices' then click device and properties and 'enable', apply, ok and exit)
 
Also,
Check the Mixer/Audio settings whether Mic is turned on.
Depending on the used software it might happen, that it disables the microphone while ending the program (Skype, ICQ etc.)
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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Hi, I've just noticed that after upgrading from out-of-the-box Windows 8.1 to Windows 10, several of the 1st row hotkeys stopped working, including Volume up/down, Brightness up/down (this is by far  the most annoying one!!) and airplane mode. Don't know about what's on the F8,F9,F10 keys.Sometimes when I press Vol +/- or Bright +/- it will go one step up or down but will no more (if I keep pressing it does nothing), but have not figured out yet when it will work or not. Have anyone experienced this? How can I fix it? Thanks, Mauricio

Answer:Flex 3 - 1470 (Windows 10) Volume/Brightess/Airplane mode hotkeys not working

Am I the only one experiencing something like this?

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I'm running a Flex-3 with Windows 10.  Have not made any recent updates or changes to the system, but integrated keyboard and touchpad have stopped responding.  USB keyboard and bluetooth mouse work normally. I'm simply trying to confirm if it is a hardware (motherboard) issue since that seems to be the most likely, but Troubleshooting and the Lenovo Solution Center scans indicate no issues.  I updated keyboard driver to no effect. One strange result, if I disconnect all USB and Bluetooth devices and reboot, the Touchpad will again respond.  Keyboard will not.  As soon as I activate Bluetooth mouse, touchpad stops working. Thank you in advance.

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I bought the Flex 4 1470 2-in-1 14"  in July 2016 and today when I turned it on I got a pop-up and something to the effect that I had Lenovo critical updates and did I want to install them. I didn't know what they were but thought they were needed for my Flex, I clicked OK. Then I got another pop-up saying something to the effect that the binaries would change for yoga and some other machines, but it didn't mention my Flex and so I answered NO to the download.Does anyone know what this was all about and whether I needed those critical update/downloads?And if I do need them, how do I now get them?This is all very confusing to us senior citiens and these random pop-ups.Please help me if you can.

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I can't believe that Lenovo would have a Laptop PC which has no CD/DVD and not provide the ability to boot from a USB.When I boot with Shift and reach options, I select UEFI USB and get the following message:System does not have any USB  boot option........Please prove me wrong and tell me how to do it.PeteP.S. (Am IT for small PC install and repair business)

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Question: Lenovo Flex 4 1470

I've seen a few times where I have not used my Lenovo for a several minutes it will go into "sleep mode" and I have to hit the power button to open it again. But it is asking me to sign in. I have to turn it off by holding the power button and then turn it back on. And then it will start showing my normal desktop. How can I stop that "sign in" from showing? I never created a password and didn't think I need to do that.
Can anyone help?

In Sign In Options it has "Password.... Your account doesn't have a password. You must add a password before you can use the other sign-in options."
Whatever that means???? I never created a password and don't understand why it is asking me to "Sign In" when I turn in on from the Sleep mode.

(Win10/64 bit)
 

Answer:Lenovo Flex 4 1470

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Does anyone have a Lenovo - Flex 4 1470? (Win10/64bit) I bought mine in July 2016 and yesterday when I signed on I got a pop-up from Lenovo telling me about a "critical" Lenovo update. I am pretty sure if was referring to BIOS update = v.0vcn.22ww / 120 MB.
I clicked for it to install and then another pop-up saying something about it (possibly) changing binaries, etc. I didn't know what that was all about and so I cancelled the downlod.
Today I phoned Lenovo and spoke to a woman who said "they" didn't recommend downloading/installing updates to BIOS unless I was having problem with this laptop.
As I asked, does anyone else have a Lenovo Flex 4.1470? If so, did you get this critical update notice and if you did, did you install it?
I am 81 years old and know nothing about these things and wonder if I should just forget about downloading the BIOS update? Or whether it MUST be downloaded for this Lenovo to operate properly.
Thanks for any help.
 

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Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

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I bought the flex pad 4- 1470 March 3rd and have used it a hand full of times. However I tried charging it last night and it would not charge. I looked a videos and other forums as they have not helped me. I'm unaware if it's the charger itself or the actual battery. 

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I am thinking about purchasing the following and wonder if someone would tell me what they think about it or if they already own one and how they like it:

Lenovo - Flex 4 1470 2-in-1 14" Touch-Screen Laptop - Intel Pentium - 4GB Memory - 500GB Hard Drive Weighs 3.86 lbs. and measures 0.8" thin

http://www.bestbuy.com/site/lenovo-...D=1&siteID=je6NUbpObpQ-X_jbAmd8IenR6wnXAaenjQ
 

Answer:Lenovo - Flex 4 1470

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Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

Answer:Lenovo - Flex 4 1470 2-in-1 14"

Hi there, Alicez           -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You can try setting the credentials for this device in the Windows Credential Manager: http://windows.microsoft.com/en-us/windows7/what-is-credential-manager You can locate the Credentials Manager by clicking the Windows start button and typing in "Credentials".
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hi guys,I recently bought a lenovo Flex 2 -14" one. It's been almost two weeks now, and I suddenly face this problem.The keyboard and touchpad together keeps getting disconnected at times. The backlight also keeps blinking when turned on. During that time, I am not able to receive any response via the touchpad and keyboard. It's like a loose connection. Keeps turning on and off!!Please help me out asap!Thanks













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Answer:Lenovo flex 2 -14 keyboard and touchpad giving irregular response

Hello, looks like i found the solution! I recently came across another post in this forum, where the user had reported his g5050 showing similar symptoms like mine. A lenovo admin had suggested that it might be due to excess charge stored on the laptop, causing the whole f the keyboard and the touchpad to act like its loosely connected. Solution:As soon as i find my laptop fully charged, immediatley i took off the power plug going into the laptop!And now, its all working fine! 

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I have been trying to register my new Lenovo Ideapad Flex 4-1470 on the Lenovo website for nearly a wekk now.  I am stuck at the part where it asks for you to enter the Product KEY.  Now, I was under the notion that product KEYS were mainly only used for softwares.  I first thought maybe it meant the product number.  I have searched in evry forum, blog, post, search site, Lenovo app, paperwork, you name it, and can not find either of these for this laptop.  I then used the support chat on Lenovo's website and asked a CSR who proceeded to tell me that it is in fact a product "KEY' I need and that it is given to the buyer at time of purchase.  He also told me that when purchasing from the Lenovo website that it is emailed to you.  Unfortuantly, I did not purchase it from there, but at Best Buy instead.  But the CSR in  the Support Chat assured me that this "Product KEY" is required to register the laptop and it is given at time of purchase.  Can anyone help me here - is it printed on the receipt?  Maybe on the one (1) measly little folded paper that came with the laptop in the box (which I have checked about 30 times and there is nothing very useful at all on this scrawny paper) ?  And, is it me, or has Lenovo's product support gone straight down the crapper?  Seriously, no TANGIBLE product information included in the box???  And the Lenovo Apps are a joke, and bad ones at that (crickets chirpping in the back... Read more

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I?m trying to use a Lenovo flex 3 1470 model 80jk0028us as more of a desktop and I?m encountering a couple of issues. I would like to know if it?s possible to boot the system with the top closed. Also I?m using an LG 34? monitor (34UM68) monitor and when I boot windows 10, with the top open, it doesn?t display in the full monitor size. If I restart windows, it then comes up full screen.   What I?m trying to accomplish is a desktop where I can press the power button on the closed lid Flex 3 and have it boot up windows in a full screen display. All help is welcome. Thanks!
 
 
Moderator comment: Model added to subject for clarity.

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Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

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Hi Community How I can mute/unmute the Flex3-1470 microphone from the keyboard? is there a key combination or a way to map any of the useless pre-assigned keys to mute/unmute? Thanks Nestor

Answer:Mute/Unmute Flex 3 - 1470

Hi there,There is no preexisting shortcut on the Flex3-1470 that toggles the microphone on/off.You can however try this step-by-step out to map out a keyboard shorcut to toggle the microphone.http://darrenmccall.com/blog/microphone-mute-keyboard-shortcut/With some tinkering you should be able to create the keyboard shortcut yourself.Best of luck

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can anyone tell me how to access the memory on the latest flex ideapad 1470. I can get the bottom cover off, but i cannot find the memory slot. Is it encased in the silver square device? Any help would be appriciated

Answer:Flex 4 Ideapad 1470 memory

Hello and welcome,
 
Page 41 of the Hardware Maintenance Manual - Notebook should help.
 
Z.

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Hello, I am attempting to connect my Leap Motion to this laptop. However, it seems like the USB ports are not producing enough power as the Leap Motion keeps telling me to reconnect every so often. I have tried it with a total of 3 other different laptops and the Leap Motion runs normal. Any suggestions? Is there a way to check exactly how much power my ports are passing throuhg? Or Has this happened to someone? The leap motion requires usb 2.0 ports +..  I am confused as why this laptop is having issues. Anything helps. Thank you, Abi

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I have a LeNovo Flex 3 1480 [80R3] for about a year with zero problems. The only modded thing is a Sandisk 480gb SSD drive, with a Windows 10 installation from scratch, installed in the very first day I bought this machine. I was running Windows 10 version 1607 normally, and really enjoying this machine, but since last week when I was booting up, the machine freezed at bootscreen (the one with the lenovo logo) and then restarted showing the message "Preparing Automatic Repair" that took almost a whole day to pass. The repair never happened and I had to use the option to reset windows maintaining my personal files. After this everytime I boot up, windows 10 take up to 10 minutes to boot, and my keyboard and touchpad won't work, leaving me with only the touchscreen option. I've been through a lot of different solutions attempts:- Upgraded BIOS to the latest version (Lenovo colored logo at bootscreen)- Uninstalled KB and Touchpad drivers manually and reinstalled with Lenovo provided drivers, and also repeated the procedure with Windows Update drivers.- Disabled the fast startup option- Done the 15s procedure with the power button- Deattached the battery plug for some minutes and reattached- Checked (unplug and replug) both KB and Touchpad flatwires- Reinstalled the latest Windows 10 version 1703 from scratch None of the solution mentioned above worked for me. KB works perfectly in BIOS, and even when booting up I can change de backlight settings usi... Read more

Answer:LeNovo Flex 3 1480 - Keyboard and touchpad issue after Windows 10 boot up

Adding some info after some new research.Will try other 2 slightly different options:1) 15s power button trick with battery and charger unplugged2) Installation of LeNovo provided Intel ME drivers, read some info that it might interfere at the keyboard and mice functionality. Actually I'm running Windows chipset provided drivers.But still in doubt, which available driver should I install? There are 2 available.1) Intel ME Driver 63.6 MB Windows 10 (64-bit) 11.0.0.1176 - Release 30/8/20162) Intel Management Engine Interface Driver 81.5 MB Windows 10 (64-bit) 11.6.0.1015 - Release 29/11/20163) Both drivers, in release date/version ascending order.

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Any one using a docking station for Lenovo Flex 5 1470 ? If so which model. I need to connect 2 external LCD and the USB-C port looks like data only so displaylink type of devices will not work. Also what is the difference between USB 3 and USB-C Data only , speed, 5 Gbs vs 10 Gbs Thanks Jay 

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Hello I'm having a lot of trouble with the screen of my lenovo flex 3.Seems like every time (or almost every time) i try to pick it up, move it or flip it into tablet mode, the screen fails and i have a black screen with white lines crossing. I have to restart the pc (the hard way), therefore losing everything i was doing before this event.I bought this computer 1 year ago but I'm not a big computer user, i use it probably once a week or less, but it still seems like im using an old computer that can fail at any moment.Just to clarify, this computer never had any kind of "accident", never fell or never had any kind of bump. I dont move it from my home and its never been on a backpack. What can i do, or what can you do for fixing this computer? I hope you can help solve this problem. Thanks.

Answer:Lenovo flex 3 - 1470 screen failure

[UPDATE] it's getting harder and harder to restart the pc after this event...

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Has anyone successfully updated a FLEX 5 1470 to the new BIOS update? I can download it and start the utility, it goes thru the windows restard and then once it tries to install the BIOS (outside of windows environment with the BLACK screen with RED letters) it FAILS and then the next screen you press SPACE to restart the computer. Any ideas?

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I used the One Key Optimizer function to try to calibrate the battery of my Flex 3 1470. When I saw the battery discharging I panicked and canceled the operation. I have since read in other forum articles that it is supposed to discharge the battery but also there are problems doing it in some Y500's. This has made me a little nervous to try it again. Does this function work properly for Fles 3 models? What happens once the battery is discharged? Does it automatically start to recharge? Does it recharge back to 100%? How long does it take to go through the whole cycle? I hope someone can help me with these questions. Thanks.

Answer:Flex 3 1470 battery calibration problem.

I too have this question about my Flex 2-15, is it safe to use?

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I am a writer and I use the keyboard almost exclusively so I need the touchpad almost NEVER.  In the absence of a keystroke chord or a set of strokes, I have to open Settings to get to Touchpad and Disable it.  Having Lenovo Settings out of order for so long is a major bummer because my fat hands continously mark large portions of text and when I hit the wrong [right?] key, ZIP the text goes away. If I'm not paying attention, that portion of my deathless prose is lost.   Hey! It happens.  OK? No, seriously, my warranty is about to expire and I would like to know if this thing is going to be fixed, or is there a set of keystrokes to disable the touchpad - like there should be?  Thanks guys.  I'm at laeva65  at  gmail Jack in Phoenix AZ

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14 month old Flex 4-1470 Laptop will not operate if the charger/power adapter is plugged in.  Immediately powers off.  Runs fine on battery.Battery almost dead.  Tried to do BIOS update - but that requires AC power!  Have replaced the AC adapter - no change.

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Laptop: Lenovo Flex 3 1470
OS: Windows 10 pro x64
Card: AC-3160
Driver: 18.40.0
 
I have this strangest issue with my Lenovo Flex 3 1470. My built in bluetooth receiver only turns on when i restart windows. If I shut off windows completly and then turn it back on again, bluetooth doesnt work. The icon is dissapeared from the action center and from the device manager. In this state (with laptop on and bluetooth not working), if I restart windows (through start>on/off>restart) the bluetooth device suddenly becomes available upon rebooting. And it works completly stable with all connected devices. I don't want to restart my laptop every time I want to use a bluetooth device.
 
I have tried several things, a clean windows 10 installation, some energy on and off switches in device manager and many different kind of drivers. I even tried replacing the card with a ac7265, but when i did this WiFi worked and bluetooth entirely didnt work nor did it show up in device manager. I waisted money in a effort to fix this strange bluetooth problem,  i guess.
 
Ideas anyone?
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

Answer:Flex 3-1470 - Bluetooth only works after restart

Any security software installed on this computer?

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I have a HD Flex 4 1470 80 SA notebook, Intel pentium with a low resolution screen.  It has an intel 510 graphics card.  I noticed there is another version of the 1470 80 SA also with Intel Pentium that has a full HD  IPS LCD screen. It has an intel 520 graphics card.  My question is....can you replace the screen with the higher resolution model to upgrade to the higher resolution?  I believe that I can, but will I need to replace the  510 graphics driver with the 520 driver, and will the existing LCD cable work also or will I have to replace that?  The manuals show both the units using the same cable part number.  Is it possible to do this as I would really like to upgrade to the full HD IPS resolution screen.  I have located a very affordable and compatible high resolution screen made for the flex 4 not sure about if it will work based upon the questions above.  Thanks. 

Answer:lcd screen upgrade for flex 4 1470 80sa

Similar post:https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Upgrade-LCD-screen-on-a-Flex-4-1470-80S... It clarifies the cable needed??

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I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

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Hi helpful smart people,  Just bought a Flex 4 and the touchpad works only when you tap, but not when you press down to click.  No left or right click functionality.   Seems the drivers are up to date. Pls help!

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My touchpad works fine with every other program (so far) but the mouse cursor disappears over a google chrome (web browser) window and there is no click response either when ov er a chrome window. 

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 HelloI have a flex 3 1470 (model 80JK001GUS) which comes with a NVIDIA graphics card (940m). I recently had a problem with power, I took it to a lenovo service center, and they replaced the motherboard to fix it. However, After replacing the motherboard, my laptop does not detect the presence of an NVIDIA card; I cannot install new drivers because it says that there is no card either.  The device manager lists it as "disconnected" (code 45) and has it hidden.  Here is what i have attempted to do so far(I have a restore point set before the attempts so if it doesnt work i can go back)1. Delete all NVIDIA drivers, programs (except GEFORCE EXPERIENCE), reboot run GEFORCE EXPERIENCE.-problem GEFORCE Does not detect NVIDIA GPU2. Attempt to install update to NVIDIA through downloaded driver from BOTH  LENOVO and NVIDIA.-neither detects a NVIDIA GPU3. Attempted "display driver uninstaller" -no gpu detected after following through with safe mode uninstaller, and then installing through downloaded driver setup4. Deleting hidden device: MOBILE 5TH GEN INTEL CORE PCI EXPRESS ROOT PORT 5.-it was hidden, and i saw another post saying he did it, but port 5 is listed as disconnected.-when i deleted it, it deleted the disconnected hidden 940M display adapter as well.5. Going into the service center and telling them "I dont know if the new motherboard has the nvidia gpu, because I dont think they make the mother board anymore-they said oh its there you... Read more

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Recently bought this laptop and having issues waking this system up from Sleep. I updated the BIOS to the latest version and the system shows that all the drivers as up to date. System was bought from Microsoft Store ( if that's an important data point as MS does not install all the bloatware that typically comes with it). Here are my observations; scenarios are all in laptop mode, I haven't ventured much in to tablet mode. If I leave the laptop plugged in with no activity, Screen powers off after the specified time. When I try to wake the system, it does not respond. Power light stays solid and is not blinking as I would expect it to be. Only option to bring up the system is a reboot. I have the Balanced Power Mode active. If I put the system to Sleep from the Start Menu ( Power - Sleep), System goes to sleep, Power light blinks indicating sleep mode and I am able to wake the system up with key press.  I am reasonably tech savvy, but has not been able to find a solution . Love the laptop at the pricepoint in every other aspect and would really like to keep this, if I can solve this issue. Any guidance from gurus out here is appreciated !

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Hello,One month ago, i bought a lenovo flex 3 1470 (8GB ram, I5-6200), it came with WIN 10 righ out of the box.Since than, im having some trouble with part of the laptop capabilities. First of all - the WIFI:For some reason, once a while, the wifi connection disappeared and than i cant get no signal from any network around me.After that happens, i look into the device manager and i cant see the WIFI adapter no more.Usually restart the laptop solve the problem, but that not a solution.Second, is the pc performance.For a notebook with 8 gb of ram and a brand new i5 processor (6 generation) it runs so slow!More than 2 minutes startup, having a restart or shut down will take much more than than.It's important to say that there's almost nothing intalled on it.The last problem which i saw twice, it that the laptop just turn on by it self without me pressing anything.I've tried running a diagnostic utility from the lenovo support web, didn't find anything special / not functioning.Please help me, this is my work laptop and so far i'm very disappointed with it.

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When i run cinebench multithread, my flex 5 with the i5 8th gen would throttle to 100% and like about 2.3ghz for a few sec.  then it actually throttle down and maintain only 88% and 1.6ghz, which is below the base speed that is indicated in win10 task manager.  I don't know if that's expected for the flex 5 1470 specifically. On my 720-14ikb, with the same i5 8th gen cpu, it would maintain 100% and stay at the base speed of 1.8ghz all the way through.  

Answer:Need help confirming if something is wrong with my flex 5- 1470 cpu throttle or if it's by design

Here's what it looks like when i run throttlestop... So is this just a case of aggresive backthrottle by lenovo?  Much appreciated if someone else with flex 5 1470 can see if they experience the same thing 

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 Battery now dead.  Is computer now dead?  Can I run from an external battery somehow?

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I have a Flex 3-1470 Laptop (Lenovo) Machine Type Model80JK0021US and a Lenovo Laser Wireless Mouse (0A36188), occasionally my left click will be ignored.  My drivers are up to date, and I have tried the mouse on other computers with no problem.  Any ideas?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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I just bought a Flex 4-1470 about two weeks ago and used the camera once and it worked well. I tried to use it again today and it was not detected by my system. I looked for it in the device manager under "Imaging Devices" but that section didn't exist. I eventually found it by enabling hidden devices and the icon was greyed out and the device Lenovo EasyCam was reported as disconnected, Code 45. I updated the drivers, reinstalled EasyCam, and tried every solution that I could think of or find to no avail. I eventually uninstalled the device thinking that perhaps the device was improperly installed and it disappeared entirely. Now it doesn't appear in the Device Manager at all, even under hidden devices. The option for camera settings doesn't even appear in Lenovo Settings. The best I can figure is that it is internally disconnected which would be absurd since I've only had this laptop for 2 weeks. Are there any solutions that I could have possibly overlooked, short of disassembling the laptop and reconnecting some possibly disconnected cables?

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Hey all, Im currently working in a cruise ship and some water got into my Lenovo Flex 4-1470 80SA. The motherboard is shot. I'm wondering what motherboard to buy or if there is a similar computer I can just buy and  put my old hard drive into a new computer. I'll be in Europe through October and haven't been able to find the flex 4 at all. Any artifice at all would be great!! other specs:Intel Core i7-6500UAMD Radeon R5 M430 graphics16gb ram 

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I'm trying to boot into bios. What keys do I press to do this?





ThinkPad Edge E555, AMD A10-7300 1.9 GHz quad core, 8 gigs RAM









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Answer:How to get Lenovo IdeaPad Flex 4-1470 to boot into bios

According to the user's guide, you press the Novo button with the system fully shut down.  Is that not working for you?
 
(English) User Guide - Notebook
 
Z.

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My ~2 week old Lenovo Flex 5's screen started to flicker a few days ago and the issue has become progressively worse since then to a point where most of the screen is covered by black flickering at times. The computer starts fine, but when the computer is moved and especially when the screen is moved up or down the flickering appears. Sometimes the flickering only starts after the computer has been on for a few hours (restarting the PC fixes the issue for a short while). I have tried updating to the latest Intel graphics drivers in the device manager to no avail. I then tried uninstalling the display drivers from the device manager, that only seemed to work for a short while. Is this a faulty screen that should be RMA'd immediately or is it likely a software-related issue?

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I recently purchased a Flex 4 14 inch 1470 (80SA series) laptop. It comes with the Pentium 4405U processor and Intel HD Graphics 510 video adapter. The screen is a 366x768 TN panel (quite unfortunately, though I did know this in advance).  Looking at the Lenovo Flex 4 lineup, it seems that there are several similar models with the same processor and graphics adapter, but with a 1920x1080 IPS screen. Would it be possible to swap out the stock TN panel with one of the 1920x1080 IPS screens?  If links are allowed, I am looking at the following screens that are available for this series: https://www.laptopscreen.com/English/model/Lenovo/FLEX%204%2080SA%20SERIES/ Any thoughts or advice would be greatly appreciated.

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I called tech support and they flat out told me that the Flex screen is only compatible for fingers. Styluses are not supposed to be used. After a conversation of me explaining what a stylus is, tech support said that the digitizer is not there for a stylus and that bluetooth should not be used for a stylus. Can someone tell me what kind of stylus has full capability on the Flex 3-1470 where I can use palm rejection and pressure recognition. If you know, from experience, or knowledge of the engineering of the touchscreen, what category of stylus can be used, I would appreciate suggestions.

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hello all, I just bought a new flex 4 - 1470 (80SA0004US) & installed Fifa 15 on it. For some reason whenever I start playing a game all the players seem to come out black. This was a problem before but several people seem to have fixed the issue by updating their graphics driver. I have done so as well but it hasn't made any difference whatsoever. Can somebody who has fixed this or somebody from lenovo support help me out with this? Any help would be much appreciated.

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Hi all, I have owned a Lenovo Flex 4 1470 2-1 for about a year now. At the beginning of this year, I noticed that my keyboard and trackpad had been disabled. I quickly realized that they would be promptly reactivated when I switched into a tablet position. Occasionally, upon restart or resetting the computer, the normal keyboard/trackpad function will return. Every time this happens though it rarely lasts longer than a day. Sometimes, it has returned even when I did nothing to fix it. Sometimes, if I held my laptop at a certain angle, or applied pressure to the base of the laptop, the function would return momentarily. Overall, the tablet/laptop hybrid function has been acting erratic and unnatural. I have already tried restarting my computer, reenabling the trackpad in lenovo's settings application, resetting my PC(both without removing personal files and removing personal files) as well as running countless virus and malware scans. I would return it to costco where I purchased it from, but my laptop is very important to me and Costco typically ships it out to the manufacturer for troubleshooting. Returning to Costco is a last resort that will be time consuming and cumbersome to my work and school.  Please help, I have been using an external keyboard and mouse for much too long.  Again, for reference, I own a Lenovo Flex 4 1470 running Windows 10. Thank You!

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Have had a Flex 5 1470 for 2 weeks and today for several hours I ran into this issue where whether it was connected to power or working on battery power I could use the laptop only for around 3-4 minutes before it woud unexpectatly shut off (literally an immediate BLACK screen). I could then power it back on and continue to work for another 3-4 minutes before this would happen again. I downloaded a CPU thermometer and heating was not the issue (was operating well below the operating temperature for the i7).  Any ideas of what was going on? What might have caused this issue and more importantly how to resolve this issue? Your feedback is appreciated!

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Hello, I have had my Lenovo Flex 4-1470 laptop for about half a year now, have always taken careful precaution when carrying it, etc. Recently, Upon touching the touchscreen on the right side and bottom of the screen, I am experiencing these "ghost" or "phantom" touches where I touch that part of the screen and it presses on a random part of the screen. The middle and left sides of the screen do not seem to be affected, however, the top of the screen seems to refuse to calibrate to my finger correctly despite calibrating the screen many times. I have updated the touchscreen driver to find that I already have the best and newest version so that cannot be my issue. I have seen that this was a common issue on the Yoga 3-14, and that there was a firmware fix to this... So far the only "fix" I have seen to this issue is disabling the touchscreen altogether, but I bought this laptop specifically for the touchscreen capabilities. I have not physically damaged the laptop, so I am curious on why this is happening.  Is there a firmware fix or something to that extent or will I have to send the laptop to Lenovo and get it repaired? Any Help would be appreciated --Kaitlyn

Answer:Lenovo Flex 4-1470 Auto touch/Ghost touches issue

Hi there, Kaitlyn         -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Ghost touches on the screen are most of the time caused by a faulty digitizer (this is the touch screen panel that enables touchscreen functionality) or the Touch panel module (LED panel w/ Touch).
 
Can you try the following? 
 

Under theDevice Manager> Human Interface Devices, can you do a right click and disable on anything that says HID-compliant device (this is the driver that controls the touchscreen). 

 

When finished, reboot the system and observe if you still get the same issue.

 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

Answer:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

Answer:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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Hello. My Flex 3-1470 is having display problems. At first, I thought that the screen was simply not working, but this morning I realized that it actually is, but is very dim. I would think this means the backlight isn't working, but it appears that there actually is some backlight, as the brightness rapidly changes (once or twice every second) but always remains very dim. Brightness ranges between "completely off, I think" and "can just about read the text in the BIOS", with lots of stages in between. It jumps between these stages of different brightness at random. I have discovered that pressing F9 (the screen disable key) will cause the screen to briefly light up correctly (for maybe 100 milliseconds or so) before going back to the dim, constantly changing brightness. Brightness keys do nothing. Is this a problem with the backlight inverter? Is the inverter a separate board on this model, or is it built into the motherboard? Or is the display itself broken? The model ID is 80jk00fecf. Thanks!

Answer:Flex 3-1470 - Screen rapidly changing brigtness but always dark, briefly works when F9 is pressed

Hello DodoDude700Thanks for using the Lenovo forums.Sounds like there will be an issue with your display or the connections inside if it keeps flickering between.
 
Any chance you are able to make a recording of this at all or some pictures?
 
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.(If the battery is internal, please just skip the remove/replace battery steps.)1. Turn the unit off2. Remove the battery and the Mains adapter3. Press and hold the front power button for 30 seconds4. Replace the battery and the Mains adapter5. Turn the unit on as normal
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

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very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num l˘ck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo ˙pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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the keyboard on my lenovo flex is not working. ive tried everything...the sticky keys are off already checked. ive turned off my laptop and turned back on still nothing. ive looked online for somethings to try and no luck. i have even reset my whole laptop everything was wiped lost all my apps but still my keyboard is completely dead none of the keys work. ive only had this laptop less than a year. anyone have any idea what could be going on?

Answer:lenovo flex keyboard not working

also my touchpad isnt working either tthe mouse never shows up. ive been using the on screen keyboard

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some of the keys on my keyboard stopped working when i upgraded to windows 10. i have restored windows 8.1, thinking that would solve is, but it hasnt. i have held the power button down to restart it, but that didnt work. i then uninstalled the driver and rebooted, which also didnt work. i cant find a way to contact lenovo directly either. i also cant find the keyboard driver on the lenovo website to install. can someone please help?

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I have a Flex 10 and after 10 to 20 minutes of use, the keyboard and touchpad stop working. What can be the reason of this?

Answer:Flex 10 keyboard stops working

Does the keyboard and touchpad stop working at the same time?Does there seem to be anything that happens before it stops working?Maybe try running a bootable Linux live environment for a while to rule out a hardware issue?

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Aloha,I recently received a Lenovo Yoga 3 1470 in the mail and it works great except for just one problem. The touchpad doesn't work and has never worked since the moment it came out of the box. I have download this driver from the Lenovo site, but when I run it, I get the "No Appropriate Driver to be Installed" error. How can I fix this? 

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Basically the keyboard/trackpad are no longer working for my lapop (Flex 2-15). Here's the run down of what I know:1) Function keys still work such as brightness up or down and turning off the screen.2) In device manager there is the yellow traigle with an exclamation point for the trackpad, but the keyboard driver seems functioning properly.3) On the mouse driver it says Code 10, timed out.4) I've tried uninstalling the mouse driver and restarting to see if windows would install automatically, and the driver comes back, but with the same code 10.5) Touch screen works fine.6) Running Windows 8.1.7) Tried restoring from factory settings and the issue is still here.8) USB mouse and keyboard work perfectly fine.9) Tried switching modes to see if keyboard/trackpad was disabled, but no luck there either. Greatly appreciate some help here as this is beyond frustrating since I've only had this laptop for a little over a month and can no longer return it. Also Lenovo doesn't support anything besides hardware and wants $70-140 to troubleshoot this issue. Thanks!













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Answer:Flex 2-15 Keyboard/Trackpad no longer working

Whoa, Lenovo cannot charge you for keyboard failure. All lenovo laptops are covered by atleast 1 year warranty.
Since you already tried a factory reset, it seems like a hardware problem.
(Reset removed all your personal stuff from laptop?)
 
1) Where did you purchase this from?
2) Did the keyboard/mouse stopped working suddenly or something happened?
3) Check your warranty, phone numbers etc here -
http://support.lenovo.com/us/en/contactus
Call them and ask for repair. They cannot charge for a hardware failure.

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Hello i had my flex for few months now and yesterday i turned it on and keyboard lightning didnt work. No restarts or attempts to turn it on helped. Anyone knows how to fix ?













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Answer:Lenovo Flex 2 14 keyboard light not working

Dear Srotak
 
Welcome in lenovo community
 
Please follow the below steps
 
1- Shut down the machine
2- Connect the charger 
3- Hold the power button down for 15 secs
 
Then check the machine after the restart 
 
Let me know
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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HI I HAVE  LENOVO FLEX 14 IDEAPAD that is a year old  for a while now a section of the keyboard is not working properly. the 4 5 6 keys and the ones below it need to be puhed hrd for them to work also the m key does not work at all touchscreen seems to work fine would ppreciate some advice thanks

Answer:lenovo flex 14 keyboard not working properly

I think you need a new keyboard maybe.You can test your keys with this software: http://www.passmark.com/products/keytest.htmIf any of the keys do not work, you need to send it in to repair.

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Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

Answer:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

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I spilled water on my laptop a few days ago. My screen was fine at first, but then (I assume) water got into some part of the hardware. Now the display is barely visible. I think it could be the inverter board that was affected, but I want to know how to fix it/what part(s) I need.In addition, my keyboard doesn't work. The touchscreen keyboard doesn't work either. I can tap on the keys, but nothing shows up. What is affected so that I can't even use the touchscreen keyboard? Any advice would be much appreciated.













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Answer:Lenovo Flex 14-- screen dim, keyboard not working

Welcome to the Lenovo Community !
 
Water spilled into a laptop can cause a variety of problems as well as short  circuits.  It would be difficult to pin point exactly where your problems lie.  I suspect though that laptop isn't thoroughly dried out yet which maybe part of the problem.  I would suggest you open it up and let it continue to dry out, before proceeding further.  For your reference here is a link to your model's Hardware Maintenance Manual.......
 
https://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex15_hmm.pdf

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My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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Please tell me what caused the following keys of my keyboard not working:1st row:  9, 0, -2nd row:  O, P, ( 3rd row: L, ;, '4th row:  ., /These keys are next to each other and appear in the same column.Please tell me how to solve this ptoblem, thanks!

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Yeah, so, as you can see fro the title, my laptop is having some issues xDWhat I can tell y'all is it's not that stuff was out of date because I made sure everything was up to date. Then I read on here that to fix the keyboard issue, I could factory reset it. But that didn't work (Note: I haven't updated anything after the reset). Frankly, I don't know what to do. I'm jsut glad it's a touchscreen so I can do some stuff.As far as the wifi thing goes, it doesn't search for wifi. Even when I tell it too, it just turns it off. Product Info (after reset):Edition: Windows 10 HomeVersion: 1607OS Build: 14393.0Product ID: 00326-10000-00000-AA093S/N: R90HSW77Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz  2.59 GHzSystem Type: 64-bitPen and Touch: Touch support with 10 touch points Please keep in mind I can not use anything except the touch screen and on screen keyboard.Thanks in advanced. Edit: I forgot to mention that the battery icon is now always showing full and charging (though my battery saver still kicks on), and the pc will not hibernate by closing the lid.

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On my laptop Satellite L20 not working keyboard and touchpad, but keyboard work in BIOS, USB-ports also not working (USB mouse).

Can i get update file for BIOS(traditional updating from boot CD, not OS!)

Sorry for my bad English.

Answer:Satellite L20 keyboard & touchpad not working but keyboard work in BIOS

If the traditional BIOS update is not available on the download page the only way to get it is to contact nearest authorized service provider. They have all versions.

But this keyboard and mouse issue is really strange. can you use it if you start operating system in ?safe mode??

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Hi everybody, at home I have an USB-3-Hub for my Flex 2-14 where LAN, external Monitor, external Keyboard, Mouse, Sound, BlueRay and so on is plugged in. So the main time I use the Flex 2-14 at my Desk at Home with this usb-hub like a docking station.  The main difference to a real docking station is, that I have to open the lid everytime to push the power button. When running, I configured Windows 8.1 in the way, that I can close the lid without consequences, but I search for a way to turn in on without opening the lid before. Also wake on Keyboard or even wake on mouse could be an alternative, but I also didn't find a way to aktivate that (neither in the bios, nor in Windows 8.1). An other alternative may be to turn it on because of opening the lid (because in Windows there ist is possibility to shut it down when closing it, so truning it on and off without pressing any button may be another possibility, but I also didnt find a soultion for that. Somebody out there who can help me? Thnx! 

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Hi,
I'm having problems with my All-in-One Keyboard on Windows 8.1(64 bit): it doesn't accept input both from keyboard and touchpad at same time (can't walk in a FPS game while looking with mouse, for example).
Is this a product's limitation or should it work?

Thanks

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The right-click touchpad button on my Lenovo Flex 2/15 is not working: it does nothing.  Left click is okay.  When I plug in a mouse, right-click on the mouse does work.  When I turn on the 2-finger tap, it also does not open a  context menu.  I have Windows 10, but the problem started a week after the installation, so I don't think it is a Windows probllem.  Suggestions?
 
 
Mod's Edit: System model added to Subject line to improve visibility / clarity

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I seem to have a strange issue where my keboard will not work at all when I don't have the power cable plugged in.  The minute I unplug the power the touchpad and keys will not work.  I have tried to dock and undock, shutdown and restart while docked, shutdown and restart with out dock and then inserting into dock. when its unplugged the f12 lights be blinking. have updated all drivers - no go. also no customer support here in kuwai where i am right now. at least microsoft has a chat support which sorry to say a big company like hp does not have. first you spend huge amount of money to buy their hardware and then more money on support which is appalling for something which is not your fault.

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I had to rever back to windows 8.1 because of issues persisting at larger scale. But now the keyboard and touchpad for my HP pavilion 15-n225tu laptop have stopped working. It works when on bios screen but as the windows starts it doesn't work. What may be the issues here?

Answer:Keyboard and touchpad not working.

Drivers.
Check your OEM support site for the latest driver set BEFORE 29, July, 2015 as those would be good for 8.1

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My touchpad and keyboard stopped working after 8 months of normal use. I went to device manager to chech the drive i found the keyboard was an "Unknown device" with code 28 and the touchpad was with code 10. I tried and reinstalled the drivers didnt work and made a recovery also didnt work. I tried to use it in bios it worked perfectly bur when the os started it stopped. The numlock light is always on and all the FN+ keys work like the volume and screen brightness etc.. Now i am using wireless keyboard and mouse to use the laptop. Please help me and thank you.

Answer:Touchpad and keyboard not working. Z50 70

Hi iihamada,
 
Welcome to Lenovo Community Forums!
 
Can you try checking these settings
 
Control Panel / ease of Access / Change how your keyboard works.
Uncheck all the boxes and save the settings.
 
Let us know your findings
Cheers!





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I got a new laptop yesterday, and while i was cruising on youtube i had to update win7 so i did, and when i got on a tried to log into my account my keyboard wouldn't work neither is my touch pad, i can use a mouse put i dont have a usb keyboard. I really want to fix this without taking it back to best buy.
While turning the laptop on the numlock is green but once i hit the login screen the green goes away and i cant type, and my touch pad icon on the lower right is gone as well the laptop i got is the Toshiba Satellite L650D-063 can someone please help me!

Answer:Keyboard or touchpad not working !

Windows Updates may have installed touchpad drivers.

Go into Device Manager - "Mice and other pointing devices"; roll back driver

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Hi folks

I hope someone can help me. My laptop recently became buggered by a virus and as I did not have a windows 7 installation disc I decided to restore it to its factory default using some sort of dell backup utility.

Since I did this my touchpad and keyboard no longer seems to work! keyboard works fine when i select f8 on startup as i can flick through the options however when i boot into safe mode the touchpad and keyboard still don't work.

I don't know what to do as I can't do anything without the keyboard or touchpad!

Any help would be much appreciated.

If you need any more info let me know.

Thanks

Linty

Answer:keyboard and touchpad not working

Try connecting an external usb KB and mouse to it and see if Windows will pick them up.

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my TOSHIBA SATELLITE LAPTOP'S TOUCH PAD AND KEYBOARD ARE NOT WORKING WITH XP BUT WORKS FINE WITH WIN7 WHAT MIGHT BE THE CAUSE?
 

Answer:Touchpad & keyboard not working

You could try this:

1. Turn the laptop off and remove all attachments including the battery.

2. Press the power button for about 15 seconds.

3. Replace the battery and power connection.

4. Boot the laptop and press F2 at the splashscreen to go into setup.

5. Press F9 which will reset to defaults.

6. Press F10 to save changes and exit. Answer 'yes'.

7. Laptop will reboot.

Hopefully this will solve your problem.
 

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