Computer Support Forum

Event 6008 - The previous system shutdown was unexpected

Question: Event 6008 - The previous system shutdown was unexpected

Hi,
 
My desktop had been failing to wake from sleep (needing a restart everytime) since I installed the Windows 10 Anniversary update. Last night, I updated the chipset, intel graphics, and nvidia graphics drivers to their latest versions. Since last night, I have had three unexplained shutdowns after putting my pc to sleep. In event viewer, I am getting the 6008 error. 
 
My specs are
 
http://speccy.piriform.com/results/PepJcmtf23xATPNdl6YHn3L
 
Thanks for your help, and let me know what other information I might need to provide. 
 
 
Ciaran

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Preferred Solution: Event 6008 - The previous system shutdown was unexpected

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 107.59%

Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

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Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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This has been happening periodically for several weeks It doesn't happen every day so I have been just restarting and continuing on. It seems to happen when the desktop is not even being used. (i.e. middle of the night). Power settings are to never sleep. I've been running core temp because somewhere I saw that it might be related to a thermal event, but that doesn't seem to be the case here. I am not seeing much in the event log other than the event 6008, unexpected shutdown (with no other details). I am not getting bSOD minidumps either in the c:\windows\minidumps folder even though I do have this setup in system security. I've attached the dump files so hope that one of you can help me take a look to see if you can help me to figure it out. The last 6008 was earlier today around 2 AM PDT. Right now I am running chkdsk to see if that turns up anything. Any help appreciated. Thanks.

Edit: see updated dump file in post #3

Answer:Event 6008 unexpected shutdown Win7 Ultimate 64bit

There are numerous files missing from your upload, please run the tool again and wait for the files to be gathered then upload

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I have been having repeated Unexpected Shutdowns i.e. event id 6008 in the last few months. About 14 in the last 30 days. I have been googling like crazy without being able to figure out a solution.

The problem increased after my system crashed during the middle of a Windows Update few weeks back. When I tried Windows Update again after a few weeks, my system was unusable - became very slow & I had to force restart everytime.

Tried System restore as a first option in Safe Mode, that didnt work.

I downloaded Windows Update System Readiness tool couple of days back, it applied a few fixes & the system is now usable. But it continues to crash at random, & I get the message "Unexpected Shut Down" etc

I looked up minidump files there is nothing for the past few months.

Note this 6008 event happens only when the system is idle, almost never when the system is being used.

Event Viewer info of the last unexpected Shutdown is given below






Quote:

Log Name: System

Source: EventLog

Date: 11/30/2015 6:29:00 PM

Event ID: 6008

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: Ram-Dell

Description:

The previous system shutdown at 6:24:37 PM on ?11/?30/?2015 was unexpected.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2&... Read more

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Dear Friends i have a problem with my pc.This is the pc
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 955 3.2 Ghz
Motherboard
Gigabyte MA785GT-UD3H ver 1.1
Memory
4 gb 1600Mhz (2x2gb) G.Skill Ripjaws F3-12800CL8D-4GBRM
Graphics Card(s)
HIS Radeon HD5750 iCooler IV 1Gb 128Bit GDDR5
Sound Card
Onboard
Monitor(s) Displays
Philips 190C 19" LCD
Screen Resolution
N/A
Hard Drives
Western Digital Caviar Black (WD7501AAL89 3.5" 750GB SATA
PSU
600W thermaltake PSU
Case
Thermaltake V3 Black Edition with 600w psu
Cooling
Sunbeam Core Contact Freezer 120mm CPU fan +120mm case fan
My computer sometimes freezes.I send it to service but they werent able to find any errors.So now i understood that the pc creates an error when it is working under pressure, when playing game for example.The screen goes dark firstly, after sound freezes and there isnt any errors.I had to reset and after that it doesnt give an errors too.And when i looked event viewer i saw theese errors.


System

- Provider
[ Name] EventLog


- EventID 6008
[ Qualifiers] 32768



Level 2


Task 0


Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2011-12-14T20:32:26.000000000Z



EventRecordID 4164


Channel System


Computer Baris-PC


Security
- EventData
22:31:15
‎14.‎12.‎2011

... Read more

Answer:Freezing because of an unexpected error event id 6008

There are many reasons why a PC " behaves" this way.

These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....

* Have you experienced a BSOD?

FYI.

windows 7 rc error event id 6008

unexpected shutdown "event id=6008" - Microsoft Answers

http://www.sevenforums.com/crashes-d...id-6008-a.html
Troubleshooting steps for you to try -

* If you are overclocking STOP.

*Make sure all intake/exhausts vents are clean along with all fans.
Get some temp monitoring software for cpu, gpu.

* Have you a System Restore Point PRIOR to the problem presenting that you could roll back to?

*How long have you had this problem for?

*Have you SP1 installed?

* What Anti Virus Program came preinstalled on your computer?
How did you get rid of it?

* Please list ALL the Security Programs currently used.

* Run a Disk Check.

Disk Check

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I've seen issues about this throughout Google and on these forums, but I would much rather have someone help me step to step to figure out what the problem is with these random freezes(causing my computer to shutdown-freeze). 
 
The freezes/random shutdowns only usually occur when I am away from my computer and it enters screensaver/sleep mode etc. My power light stays on, but computer is frozen (causing me to hard reboot it holding the power switch). I also notice when my computer is frozen, my hardware light (orange) is completely off.
 
Sometimes my hardware light isn't a steady orange, sometimes it will come on and sometimes it will be off. 
 
I believe it's a dust build up issue in my fan/heat sink as I noticed here: http://www.laptoprepair101.com/laptop-runs-hot-turns-off-freezes/
 
Should
 
This is the error that caused it, but unsure how to fix it as it doesn't have a specific reason for what happened. 
 
EventLog
 
Event ID: 6008
 
Level: Error
 
The previous system shutodwn at 8:30:17 AM on 7.23.2015 was unexpected. 
 
I recently had this issue and caused myself to do a clean/wipe out my entire computer and reinstall Windows 7 again to see if that would help at all, but it still seems to come back.
 
All my drivers are up to date.
 
I have a Sony Vaio Windows 7 Home Premium Laptop
 
Graphics card VPCF236FM
 
i7 processor 
 
Lots of RAM/space etc.

Answer:The previous system shutdown at was unexpected error

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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I am getting the above issue which seems to be causing me BSOD. I am not sure how to make make dump files.

Answer:BSOD The previous system shutdown was unexpected.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Hoping someone can help me. I am having problems running games. This problem is coming up quite often the last week. During certain games my pc just reboots. No blue screen, just a crash to black screen and a restart following that. I have re-installed my graphics drivers so that shouldn't be the problem right? I ran speccy and mini toolbox as was requested from a user with the same problem a while ago. Thanks for taking a look anyways.
 
Log Name:      System
Source:        EventLog
Date:          15-12-2014 17:38:16
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Erwin-PC
Description:
The previous system shutdown at 17:37:23 on ‎15-‎12-‎2014 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-15T16:38:16.000000000Z" />
    <EventRecordID>20201</EventRecordID>
    <Channel>System</Channel>
    <C... Read more

Answer:6008 unexpected shutdown

svchost.exe      Process ID: 1176     User: SYSTEM      Domain: NT AUTHORITY     Path:  C:\Windows\system32\svchost.exe
Memory Usage: 46 MB       Peak Memory Usage: 942 MB
 
You probably ought to do some checking into this.
 
How to determine what services are running under a SVCHOST.EXE process - http://www.bleepingcomputer.com/tutorials/tutorial129.html
 
What is svchost.exe And Why Is It Running the How-To Geek - http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-running/
 
Louis

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I had two happen in quick session, on a different PC but obviously cannot make sense of the report generated by windows.  Is it even possible to make sense of them?  Any help would be appreciated.

Answer:Can someone help me with an unexpected shutdown (error 6008)

I attached the log, but as I look at this post I don't see anywhere where it might be downloaded from...just to be safe I am going to paste the info too...
 
Log Name:      System
Source:        EventLog
Date:          6/4/2014 12:47:12 PM
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      BassHead
Description:
The previous system shutdown at 12:46:42 PM on ‎6/‎4/‎2014 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-04T17:47:12.000000000Z" />
    <EventRecordID>12619</EventRecordID>
    <Channel>System</Channel>
    <Computer>BassHead</Computer>
    <Security />
  </System>
  <EventData>
    <Data>12:46:42 PM</Data>
    <Data>‎6/‎4/‎2014</Data>
    <Data>
    <... Read more

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I was thinking at first that the shutdown may have been due to overheating as my build is ITX and pretty cramped.  Another forum mod suggested I post here to find out whether or not my system is infected, to rule that out, seeing as how I have been running without any AV software.  I was under the impression that if I browsed carefully, I would avoid problems.  I will be getting software after we determine if there is anything wrong; I wanted to keep the PC as close to the state it was in from the time it shut off so i have not installed any or scanned anything as of now.  Please see link to other post for full story.
 
http://www.bleepingcomputer.com/forums/t/536642/can-someone-help-me-with-an-unexpected-shutdown-error-6008/

Answer:Can someone help me with an unexpected shutdown (error 6008)

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to t... Read more

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Hi everyone.

my first post on here so I hope this is the right sub forum for it.

I have a Sony Vaio laptop that in recent days tends to turn itself off when I am for instance trying to open a large video or convert quicktime to mp4 etc. It turns off randomly, there is no shutdown sequence or BSOD displayed. Just screen goes black and power is turned off.

Laptop is an older model (VPCCW25FG.) 8GB RAM, Samsung 256GB SSD.

Im attaching the dump for some assistance as this problem didn't exist till about a month ago.

Thanks for the assistance.

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Relevance 95.12%

I have a box that has been running Windows 2008 Enterprise Server stable for over a year. It's the full install, Hyper-V is installed and runs a couple VMs.

Yesterday the machine had an "unexpected shutdown". I looked through the event logs, and the last event (normal event) was logged approximately 30 minutes prior to the shutdown. No MEMORY.DMP or minidump file was created even though those options are enabled, leading me to believe it wasn't a crash.

Basically I have no idea why the machine shut down, and I have no idea where to look as to find out what happened. I am the only one with a login to that machine, the password is very strong and not written down anywhere. It's unlikely someone else was able to log in and shut it down. In addition a message came up during start-up asking to enter a reason for the unexpected shutdown.

The eventlog does have a 6008 error logged saying that: The previous system shutdown at 9:10:14 AM on 1/30/2009 was unexpected.

Any thoughts?
 

Answer:Windows 2008 Server - 6008 unexpected shutdown

Power outage with a bad ups?
 

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One thing I like at one computer I have is that it uses mostly the Firefox browser. If this Firefox browser ever closes unexpectedly (crashes) and one has a number of tabs open to various websites, Firefox will ask if you want all of the tabs recovered the next time Firefox is opened.

On another computer I use, it only has Internet Explorer 7. If IE7 unexpectedly closes (crashes) with a number of tabs opened to various websites, is there a way to automatically recover all of these tabbed websites when IE is reopened later?
 

Answer:IE 7 Unexpected Shutdown - can we recover previous tabbed websites?

amaul said:

One thing I like at one computer I have is that it uses mostly the Firefox browser. If this Firefox browser ever closes unexpectedly (crashes) and one has a number of tabs open to various websites, Firefox will ask if you want all of the tabs recovered the next time Firefox is opened.

On another computer I use, it only has Internet Explorer 7. If IE7 unexpectedly closes (crashes) with a number of tabs opened to various websites, is there a way to automatically recover all of these tabbed websites when IE is reopened later?Click to expand...

AFAIK know there is not, and I wish that there was. You're right, Firefox gives you the option to restore a session after a crash or start with your homepage as a new browser session. This is a very useful feature.

Jack
 

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Relevance 80.77%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 80.77%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 80.77%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 79.95%

I plug in a flashdrive, scan it, copy a few files, pull it out (it had 3 files on it, never have viruses. Never.). Windows suddenly decides to shutdown. Waited :30 sec, rebooted, logged in and went to Event Viewer>System and filter for 6008 events. Zero, no listings. Can't find anything in the past 20 minutes that looks like a shutdown.

What gives? How can Event Viewer not show the shutdown? How can I find out what the burp was? I've had no issues lately (since a new card in July), Windows has been flawless. I hate it when Windows does something like this and I can't track it down.
Thanks in advance for any interest,

Surviver

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Relevance 79.13%

My computer continuously shutdowns every hour or so without any warning. When the computer loads back up a message pops up telling me that I have had an unexpected shutdown. If I click on more information it shows me what the error was (I have the error message copied if you wish to see it) but it makes no sense to me.

I have looked around for a solution but my error message is different to everyone elses.

If anyone could help me with this problem it would be much appreciated, thank you in advance.

Specs:

OS: Windows 7 Ultimate 64-bit
Processor: Intel Core 2 Duo
RAM: 2GB
Graphics card: ATI Radeon X1600 Series
Previous OS: Windows XP Media Center Edition

Lee.

Answer:Unexpected Shutdown - Problem Event Name: BlueScreen

@ttran

Sorry, I will do that now.

Thank you

@Marvel Varghese

I am certain it's not the beta, I bought Windows 7 Ultimate.

9 more replies
Relevance 79.13%

System : Dimension 3000 Hello, i'm having a problem with my Mother's computer. It is shutting down (completely powering off) and will not come back on for several hours, sometimes days. When it does power back on, before booting into windows, i get an error message that reads: Alert! Previous shutdown due to thermal event. I do not know what the problem is, both the case fan and power supply fan work properly and i have removed all of the dust from inside the case, including from the cpu heatsink. The case is not missing any expansion slot covers either. When i check the logs in the bios nothing is showing up at all. The computer is out of warranty and i'm stuck on what to do? thanks.

Answer:Alert! Previous shutdown due to thermal event

jholty
Have you checked, that the front panel air intake is clean?
Open the case and check that both the processor and chipset heatsinks are still firmly attached to the motherboard.
Bev.

14 more replies
Relevance 78.31%

I just rebuilt with a new motherboard, new Intel 6600K, and new RAM. It's assembled on a table top rather than in the case. All other parts are from an earlier build but believed to be in good shape.

I went to sleep about 14 hours ago with my PC still running. I was doing a backup job that would take a few hours, so I just slept.

6 hours later I woke up and notice that the CPU fan is not spinning. Panic. I didn't know if the motherboard had failed, the fan had failed, or even if the PC was running. Nothing displayed on the monitor.

I shut down and rebooted successfully, getting the "Windows did not shut down properly error".

Looking at logs, I see that the backup job completed at 1236 pm and that the Windows shut down at 1237, one minute later. Coincidence? Maybe.

Windows Reliability History gives no info beyond mentioning the unexpected shutdown.

Event Viewer may have more info, but I'm not familiar enough with it to find anything useful.

Do you have any specific help on Event Viewer?

Also interested in any ideas you may have on the cause.

The local power company says there were no failures today in my area.

The PC appears to be working OK for the last 8 hours since I restarted.

The backup job did in fact complete successfully. All files were copied as expected.

I re-ran the backup job to see if the PC would shut down when it finished a second time. It did not.

The new hardware has less than 100 hours of time on it and I need ... Read more

Answer:Event Viewer help? Need to diagnose unexpected shutdown on new build

I would run a memtest with the new RAM.
RAM - Test with Memtest86+

1 more replies
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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS

Can someone help me Please!

Thank you
 

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Try clearing the event log. Instructions from a Dell support forum:

Start the system.
Press 'F2' to enter System Setup.
Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
Highlight 'Clear System Event Log' and press the 'Enter' key.
Press the 'Esc' key twice to restart.
 

3 more replies
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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS



Can someone help me before I call Dell because it is the client machine!

Thank you

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Check for excessive dust and proper fan operation. Sounds like it is overheating and shutting down.

6 more replies
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Hello,


First time ever I am posting a thread like this, never thought I would have to.

Anyway, the issue is described below.

Randomly my computer decides to shutdown and restart unexpectedly.

There is no blue screen, it just shut downs and restarts immediately.

I can't really relate the issue to a certain task or running program, it's all so random.

It can occur while browsing the web, watching a film or playing a game.

I have been fixing around with computers for quite some time now and this is my second build.
The components are listed below:

PSU: Corsair Professional Series HX850

CPU: Intel Core i7 2700K @ 3500 MHz

MB: Gigabyte GA-P67A-UD5-B3

RAM: Corsair Dominator 4x4GB 1600 MHz DDR3

GPU: EVGA GTX580 SuperClocked 1536 MB SLi

HDD: Corsair Force Series 3 60GB

HDD: Corsair Force Series 3 120GB

OS: Windows 7 Ultimate 64 Bit Retail

I finished this system about five months ago and it started to act like this since 3 weeks back.

The system is working solid otherwise.

Due to the limited amount of space on the system drive at 60GB I have disabled System Restore.

I have AVG Internet Security 2012 installed along with Malwarebyte's Anti-Malware.

I have tried to update system drivers in order to restore the system stability, which are:
USB 3.0 Host Controllers

SATA 3 Controllers

Realtek SFX Drivers

Realtek LAN Drivers
None of the above mentioned dr... Read more

Answer:Event Viewer - Event ID 6008 [Troubleshooting]

Event ID 6008 entries indicate that there was an unexpected shutdown.
Critical thermal event indicates that the problem is related to one of your hardware components not functioning properly that is triggering the computer to shut down.

Check if your CPU is overheating. Also check if the heat sink or fan is functioning properly. If the laptop is under warranty, get in touch with the manufacturer.

If it isn?t, get a good cleaning done for the fan and heat sink with compressed air only if you?re comfortable. Otherwise seek the help of a technician.

In addition, since power supply plays a major role in cooling the computer?s innards check if PSU (Power Supply Unit) is functioning properly.

Other thermal events (depending on your board) can be from the graphics card, bridge chipsets or hard drives.

You may opt to check for third party Thermal Event Monitor software so that you have a brief idea as in what?s triggering the critical thermal event.

Note: Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

4 more replies
Relevance 73.39%

So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Wife
Des... Read more

Answer:Unexpected Shut-downs - Error 6008?

Quote:





Originally Posted by xxmeegs20xx


So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level... Read more

1 more replies
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Question: Event ID 6008

Every time I shutdown or restart on boot Event Viewer writes an administrative error in the log "Source: EventLog Event ID: 6008 The previous system shutdown at <time> on <date> was unexpected."

I do of course shut down properly, i.e... Start> Shutdown or Restart.

I've done a good deal of searching but, most of what I've found involves this error following a BSOD/Bug Check which I am not experiencing and after which of course this error would be expected.

I did find this Event ID 6008 is unexpectedly logged to the System event log after you shut down and restart your computer which seems to describe the problem and offers a hotfix but, does not apply to Windows 7. I can find no correlating hotfix for Windows 7.

The computer runs fine. I have no crashes or other problems and shut downs/restarts appear to happen in an orderly fashion. Had I not noticed it in the event log I wouldn't even be thinking about it.

System is a Dell Dimension 8400 3.2 Ghz. P4 w/ 4GB RAM (~3 useable) and ample disk space. Display adapter is an NVIDIA 8400 GS with the latest drivers. All other drivers are up-to-date and BIOS version is the latest available from Dell. Windows 7 Home Premium 32bit.

Basically I'm looking for someone who has a ready solution and short of that I'm inclined to ignore it as it does not appear to effect operation. You know how those red flags in Event Viewer tend to grate.

TIA for taking the time to read my post.

D

Answer:Event ID 6008

  
Quote: Originally Posted by datapod


Every time I shutdown or restart on boot Event Viewer writes an administrative error in the log "Source: EventLog Event ID: 6008 The previous system shutdown at <time> on <date> was unexpected."

I do of course shut down properly, i.e... Start> Shutdown or Restart.

I've done a good deal of searching but, most of what I've found involves this error following a BSOD/Bug Check which I am not experiencing and after which of course this error would be expected.

I did find this Event ID 6008 is unexpectedly logged to the System event log after you shut down and restart your computer which seems to describe the problem and offers a hotfix but, does not apply to Windows 7. I can find no correlating hotfix for Windows 7.

The computer runs fine. I have no crashes or other problems and shut downs/restarts appear to happen in an orderly fashion. Had I not noticed it in the event log I wouldn't even be thinking about it.

System is a Dell Dimension 8400 3.2 Ghz. P4 w/ 4GB RAM (~3 useable) and ample disk space. Display adapter is an NVIDIA 8400 GS with the latest drivers. All other drivers are up-to-date and BIOS version is the latest available from Dell. Windows 7 Home Premium 32bit.

Basically I'm looking for someone who has a ready solution and short of that I'm inclined to ignore it as it does not appear to effect operation. You know how those red flags in Event Viewer tend to g... Read more

9 more replies
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Question: Event ID 6008

Hey all,

I work for the United States Air Force as a Client Systems Technician stationed in Germany.

I was wondering if you would help me with a little dilemma.

There is a computer here, Dell Precision T7500, and it randomly blue screens about 6 times a day. There is no Stop Error code showing either.

I was thinking maybe it was the way it was plugged in. Here is how it is:

The computer is plugged into a UPS that is new just like the computer, the UPS is plugged into a power converter (Germany is 220V and the UPS is 110V), and that transformer is rated at 1000Watts, and that is plugged into the wall.

Do you think the computer is losing power randomly or the power supply is causing an issue? I'm sure it's not losing power completely obviously because of the blue screen.

Thanks a lot for all your help.

Answer:Event ID 6008

Also, do you think that overheating would be an issue? Would there be anything that would explain to me that the computer is overheating? Thanks again.

2 more replies
Relevance 71.34%
Question: Event ID 6008

Dammit.

I'm pretty sure it's the video card, again.....but just wanted to double check here.

Specs:
P4 3g Northwood C
1g generic ram
X1950GT 256mb AGP (Sapphire)
80g WD Caviar
120g WD Cavair
DVD rom
DVD rw
450w piece of shit PSU

The PSU is temporary, it's being used diagnostically, the problems existed before it was installed. The problem is random crashing, and up until now it usually happened while gaming. But just recently, it's just flat crashing out of nowhere, and I mean crashing just like someone pulled the power..... It will re-start just fine and run stable for days, and then BAM.... dead as a fuckin' doornail. We've rma'd this video card three times in six months and I've about had it......

Here's what we get:

Event ID: 6008
Event Level: Error

Details:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-01-13T20:49:20.000Z" />
<EventRecordID>35427</EventRecordID>
<Channel>System</Channel>
<Computer>piece_of_shit</Computer>
<Security />
</System>
- <EventData>
<Data>1:47:43 PM</Data>
<Data>1/13/2008</Data>
<Data ... Read more

Answer:Event ID 6008

just look it up on microsoft. Event id 6008 has noting to do with hard ware or video cards. It is related to logon http://support.microsoft.com/kb/326564
Means previews shut down was unexpected. Like if you hit the reset because of a freeze, it does not pinpoint the problem you are having.
http://www.pcreview.co.uk/forums/thread-1738077.php another link.
I Have this as well when my display driver stop in vista x64 169.25. XP runs fine with no issues.
You could try another video card if you can get hands on to see if it is.
 

1 more replies
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About a month ago I built a new pc. Everything was running at great temps(no overclock). I use HW Monitor to look at the temps. I ran Memtest86 for about 3-4hrs with no errors and ran Prime95 for about 6-7hrs and never went above 55C on stock cooling(no failures). In the span of two weeks, I have had three BSODs. All were regarding a file for my video card (atikmpag.sys). I ran driver sweep in safe mode and reinstalled the latest drivers for my card. I checked the reliability report and it keeps giving me errors regarding unexpected shutdown - Event ID 6008. I have no idea what is causing this. I click on the details in event log and there are none. I did a reinstall of windows and it keeps happening. The 6008 events did start occurring BEFORE the BSOD's if that helps. After i reformatted with windows, I have had no more BSOD's so far, but 6008 is still happening almost every time I shutdown. Any help would be appreciated. Thanks!

Answer:Event ID 6008 Help.

  
Quote: Originally Posted by pmannin


About a month ago I built a new pc. Everything was running at great temps(no overclock). I use HW Monitor to look at the temps. I ran Memtest86 for about 3-4hrs with no errors and ran Prime95 for about 6-7hrs and never went above 55C on stock cooling(no failures). In the span of two weeks, I have had three BSODs. All were regarding a file for my video card (atikmpag.sys). I ran driver sweep in safe mode and reinstalled the latest drivers for my card. I checked the reliability report and it keeps giving me errors regarding unexpected shutdown - Event ID 6008. I have no idea what is causing this. I click on the details in event log and there are none. I did a reinstall of windows and it keeps happening. The 6008 events did start occurring BEFORE the BSOD's if that helps. After i reformatted with windows, I have had no more BSOD's so far, but 6008 is still happening almost every time I shutdown. Any help would be appreciated. Thanks!


We need both the event iD (6008) and the source (?????). ID 6008 just means an unexpected shutdown. Can be from heat, someone force quitting, or anything else.

9 more replies
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Question: event id 6008

I believe that event id 6008 is meant to indicate that the previous shutdown was unexpected. However on my computer it happens at odd times with successful shut downs in between. See the attached. I looked at what was happenning at 9:10:19
on 23rd February and the computer was starting up (successfully) rather than shutting down.

More replies
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Question: Event ID 6008

Hi,
For the past 3 days each time I start my PC I am seeing an Event Viewer entry 6008 which relates to the PC having shut down unexpectedly (even though it has not). There is also an associated Event 41 which relates to re starting after an unexpected shutdown.

The PC is working properly, and each of the shutdowns have been done via the Power/shutdown option, in other words, the shutdowns were not unexpected.

The only thing I can recall changing was to install the latest nVidia driver about the time this started. Any suggestions would be appreciated.

Rob.

More replies
Relevance 70.52%
Question: Event Error 6008

I get an Event Error 6008 on my desktop that I personally built. When the weather was cooler the computer ran fine. Now that it is summer time (I live in CA and its about 100 outside and 80ish in the house) it shuts down when I'm running high resource stuff such as games and multi-tasking if I don't use a 6inch room fan to blow are directly into the case. I also got a pretty beefy head sink and fan for the CPU and that didn't solve the problem. Any advice?

Answer:Event Error 6008

it's my guess one component is generating more heat than the others.
First up would be graphics card.
If you can figure out which component is pushing the most heat you can direct your airflow a bit better, beyond that I don't really know.

4 more replies
Relevance 70.52%
Question: WIN7 Event 6008

Hii all, im new in this forum, soo plzzz dont be angry on me if i dont see other post for this event.
I have problem with this event all the time. Computer freezes before it is heard through the speakers as a slightly hre?čanje and the image on the monitor light blinks and halts, freezes. The only solution is hard reset. The system is newly loaded, the new HD and power supply, I tested the RAM and shows no errors. The motherboard is new. Graphic card I tested with the stress test, 8 am and the computer did not freeze. As I am not a computer expert, ask for the most simple instructions or help, and also English is not just the level but I found myself.
I followed the instructions in a particular forum and included the following;

tnx for help guys and happy holidays

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Hi Folks,
Everytime my Laptop was shutdown from 28 Oct. (I used the 'Shutdown' button in the start menu everytime.) I have got the same message in Event Viewer ID 6008 as in text.
-
Log Name: System
Source: EventLog
Date: 23/11/2011 02:36:51
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Laptop
Description:
The previous system shutdown at 02:35:28 on ‎23/‎11/‎2011 was unexpected.
Any ideas ?

Answer:Event Viewer ID 6008

Hello Roderunner.

Please refer to the links below for more information.

Event ID: 6008

Event ID: 6008 Source: EventLog

7 more replies
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My computer keeps restarting randomly. I could be watching a Youtube video, playing games or even browsing the internet. My computer just restarts and then it tries to turn on but unless I restart it myself my mouse and keyboard don't work. There is no BSOD, no msg just a event error.

Log Name: System
Source: EventLog
Date: 5/10/2013 4:42:40 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Quoc-PC
Description:
The previous system shutdown at 4:37:50 PM on ‎5/‎10/‎2013 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-05-10T20:42:40.000000000Z" />
<EventRecordID>153589</EventRecordID>
<Channel>System</Channel>
<Computer>Quoc-PC</Computer>
<Security />
</System>
<EventData>
<Data>4:37:50 PM</Data>
<Data>‎5/‎10/‎2013</Data>
<Data>
</Data>
<Data>
</Data>
<Data>378</Data>
<Data>
</Da... Read more

Answer:Event ID 6008 Crashing

Hello,

Please take a look at the following thread and perform the requested steps.

Once you have the requested reports please attach back here.

http://www.techsupportforum.com/foru...ta-452654.html

7 more replies
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I have searched everywhere for a solution to this. Microsoft just ignores it. Does anyone know how to fix it.
 
This occurs on start up: Event Id 6008 "The previous shutdown was unexpected (time and date)" 
 
Thank you.

Answer:event id 6008 without solution anywhere

That message should be automatically generated after any unexpected shutdown/power loss.
 
It's routine, there is no "solution" for the message and, in some cases, the unexpected (by Windows) shutdown should be investigated.
 
Louis

12 more replies
Relevance 70.52%

Ok here's the deal, I'm on my computer playing a game, and the screen goes black and shortly after the lights go off. I turn it back on, and there are no messages, no BSOD, nothing. I looked around in the Event Viewer and this was all I could find.

Code:
Log Name: System
Source: EventLog
Date: 6/13/2010 3:37:34 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Ethan-PC
Description:
The previous system shutdown at 3:36:20 PM on ‎6/‎13/‎2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-13T20:37:34.000000000Z" />
<EventRecordID>101580</EventRecordID>
<Channel>System</Channel>
<Computer>Ethan-PC</Computer>
<Security />
</System>
<EventData>
<Data>3:36:20 PM</Data>
<Data>‎6/‎13/‎2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>13301</Data>
<Data>
</Data>
<Data>... Read more

Answer:Event ID 6008 Crashing

Please start by providing us with this info: http://www.techsupportforum.com/f217...ns-452654.html

19 more replies
Relevance 70.11%

For the last 2/3 months I have sometimes noticed (but never seen first hand) that if I left my computer on for a few hours that sometimes Id come back and it had turned itself off, and then of course when I went to turn it back on the "Windows has been shut down illegally start in safe mode etc" message came up.

However I ignored it as it wasnt as yet directly effecting me using my PC. Unfortunately 3/4 days ago it shut down whilst I was using it and it has since been a pretty regular occurrence.
There doesn't seem to be a definite pattern to the shut down,
It has shut down while I was watching a video, as well as on the internet with many tabs on and music playing. Also it does it if I initiate a virus scan and most interestingly if I run a memory diagnostic it shuts down.
This led me to think it might be a hardware issue, the problem being that
it has never shut down during safe mode and I left it on the BIOS screen for several hours with no shut down. Also I can initiate a virus scan in safe mode and it wont crash.
Ive already performed a system restore.Any ideas? Tanx a lot the minidump data says 122115-2168-01.dmp as at 12/12/2015

thanks a lot in advance guys

Answer:unexpected system shutdown while being used

Post in this forum: BSOD Help and Support - Windows 7

Start with the first pinned post:






Quote:
Crash and lockup debug 'How To' (8 Viewing)
Instructions for information collection in different crash and hang scenarios.

1 more replies
Relevance 70.11%

About 2 days ago, my computer started randomly turning off and on. I would enter my password and it would load windows and run fine. As of yesterday it shut itself down and after I entered my password, it would give me that message. I would choose "Run Windows normally" and it would go to the screen with the Windows logo with the loading bar underneath of it. The loading bar doesn't have the scrolling green light though, and it just sits there. Any help is greatly appreciated.
 

Answer:"Alert! Previous shutdown due to thermal event!"

9 more replies
Relevance 69.7%

Hey, I found someone who had the same problem as me, but i don't know if the same thing he did would work out for me too and just as him I was playing a game and suddenly my PC shut down (not for the first time in the same game).
I checked the Event Log and there was the following. Please, help me and thanks for the trouble.
- <Event xmlns="Error">
- <System>
<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2012-09-23T22:54:46.000000000Z" />

<EventRecordID>91845</EventRecordID>

<Channel>System</Channel>

<Computer>ISABELA-PC</Computer>

<Security />

</System>
- <EventData>
<Data>19:53:19</Data>

<Data>‎23/‎09/‎2012</Data>

<Data />

<Data />

<Data>487</Data>

<Data />

<Data />

<Binary>DC07090000001700130035001300A601DC07090000001700160035001300A6013C0000003C000000000000000000000000000000000000000100000000000000</Binary>

</EventData>
</Event>

Answer:Event ID 6008 Crashing windows 7

Most times a pc shutting down is due to an over heating issues. I am not saying that is your problem but to eliminate that hypothesis clean out all dust from inside your machine with a can of compressed air. You can get a can of air at your local Walmart. If you have a laptop clean out all air vents on the sides and bottom of your laptop. Keep the laptop elevated off of couch and bed like surfaces. Consider getting a cooling pad.

2 more replies
Relevance 69.7%

For the past several nights, whenever I play a relatively intensive game such as Skyrim or Dark Souls 3, my computer completely restarts without a BSOD or anything. Through checking Event Viewer, I experienced an Event ID 6008 error for each occasion. The requested files are attached to this post.

What could the potential issue be? Thanks, guys!

Answer:Event ID 6008 Shut Down during games

Also, to answer these questions:

Code:
? OS -Windows 7 x64
? What was the original installed OS on the system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail?
? Approximate age of system (hardware) Most stuff is nearly 4 years old, but my PSU is 2 years old while my GPU is 6 months old
? Approximate age of OS installation (if you know) Approx. 4 years
? Have you re-installed the OS? No.

? CPU - Intel Core i7-3770k @ 4.0 GHz
? Video Card - Gigabyte Nvidia GTX 970 G1 Gaming
? MotherBoard (if NOT a laptop) - Asrock Z77 Extreme4
? Power Supply - brand & wattage (if NOT a laptop) - Corsair HX750 80 Plus Gold Certified 750W PSU

? System Manufacturer - Built PC myself.
? Exact model number (if laptop, check label on bottom) N/A

Laptop or Desktop? Desktop.

1 more replies
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hello people well the problem i got was a BSOD with event id 6008 never ever had this before. my pc always switched on and has been for about 1 week.

well anyways i went out today switched it off come back 1 hour later BSOD checked event viewer and seen that it was event id 6008

I have had alook in the dump file but dont understand most of it and dont know where to look to see what caused the problem

could someone please look at the sump file and let me know what caused it

system specs:
MB=asus p5q-pro

cpu= intel dual core E5200 2.4ghz running 3ghz

display=ATI radeon HD 4670 running lastest drivers

ram-3gb 3x1gb runing at 416mhz each

hdd=hitachi 320gb

PSU=jeantech 450watt

OS=vista home premium

and windows is fully updated

thanks

Answer:windows vista event id 6008

Quote:




SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 822f9443, The address that the exception occurred at
Arg3: 8af83bb0, Exception Record Address
Arg4: 8af838ac, Context Record Address

Debugging Details:
------------------

TRIAGER: Could not open triage file : C:\x86\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!ExFreePoolWithTag+43d
822f9443 0fb74ffa movzx ecx,word ptr [edi-6]

EXCEPTION_RECORD: 8af83bb0 -- (.exr 0xffffffff8af83bb0)
ExceptionAddress: 822f9443 (nt!ExFreePoolWithTag+0x0000043d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 0000db2a
Att... Read more

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Hi i have Windows Server 2003 X64 Enterprise Edition Installed on my server pc.
About some days these pc statrs to Restarts anytime , i think maybe its the the Softwares what the servers does , but not.
I Leave the pc alone without anything open and restarts anytime too.
I think its the Temperature of the CPU but its 26?C its normal , then i think the power supply but all the voltages are good.
Too i think the RAMS (like a memory dump) but if its a memory dump the windows not says the Event ID:6008.

Here its the error.

Code:
Event Type: Error
Event Source: EventLog
Event Category: None
Event ID: 6008
Date: 02/04/2011
Time: 06:49:07 p.m.
User: N/A
Description:
The previous system shutdown at 6:47:38 PM on 4/2/2011 was unexpected.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: db 07 04 00 06 00 02 00 ?.......
0008: 12 00 2f 00 26 00 f4 01 ../.&.?.
0010: db 07 04 00 06 00 02 00 ?.......
0018: 15 00 2f 00 26 00 f4 01 ../.&.?.
I need some help.

Greetings

Answer:Event ID:6008 Restarts the computer

That is an Event Viewer log message that appears after the system restarts and usually refers to a BSOD.

Please follow these instructions and we'll see if the output yields any clues -

Download these 2 files; save both to My Documents -

- Microsoft SysInternals AutoRuns - http://live.sysinternals.com/autoruns.exe

- System file collection app - http://sysnative.com/0x8/BSOD_XP_v1....iff2_PROD_.exe

Go to My Docs and run the 2nd app. It will run the 1st.

Output = newly created folder in My Docs - TSF_XP_Support

Zip up the entire folder and attach to next post.

Regards. . .

jcgriff2

`

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Hi,

I have recently encounter computer hangs and sound jammed when im asleep playing music from the computer. After getting help from another forum, i updated on my realtek audio and network drivers and finally, it was the first time that my computer could continue to run after i woke up, continuing playing the music. I wanted to make sure that there would be no more problems so i let it run for another day, just playing music and went to sleep. This morning, again everything was fine so i decide to give it a final run and went out.

However, when i reached home, i found out my computer had hung for about 6 hours with the sound jammed. There are also yellow or pinkish purple squares near to the sides of the monitor during the hang. I restart and took a look at the event viewer and found the following error message:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-19T12:22:20.000000000Z" />
<EventRecordID>11323</EventRecordID>
<Channel>System</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
- <EventData>
<Data>2:39:11 PM</Data> ... Read more

Answer:Windows 7 Hang Event 6008, Need some help

up ^^^^

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Intel Quad Core E6850 3.0Ghz @ 3.5Ghz
Asus Striker Extreme
Crucial DDR2 BallistiX PC6400 4000MB CL4
MSI NX8800GTX OC Edition
Chieftec 560W Powersupply
3x SATA2 disks
1x IDE Disk
Creative Soundblaster X-Fi Extreme Gamer
Logitech G15 Version 1
Logitech G7
Logitech 5.1 Speakers

So when i'm playing a game the suddenly goes black and it looks like vista goes into sleep mode. This is the error from Event Viewer. Then I had to restart the pc, it doesnt help with ctrl alt del.

Any idea wtf this is? Im getting tired of this, Every part I have in my computer is brand new and I had exactly the same problem with my old pc, but then I was running Vista 32bit.



- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2007-11-10T17:53:44.000Z" />

<EventRecordID>50555</EventRecordID>

<Channel>System</Channel>

<Computer>Predator</Computer>

<Security />

</System>


- <EventData>
<Data>18:52:15</Data>

<Data>10.11.2007</Data>

<Data />

<Data />

<Data>9621</Data>

<Data />

<Data />

<Binary>D7070B0006000A... Read more

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Relevance 69.7%

? OS - Vista/ Windows 7 ?
Vista
? x86 (32-bit) or x64 ?
x64
? What was original installed OS on system?
Vista
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Pre-installed
? Age of system (hardware)
about 5 years
? Age of OS installation - have you re-installed the OS?
2 years

? CPU
AMD Athlon (tm) 64 X2 Dual Core Processor 5600+
? Video Card
GeForce 6150SE nForce 430
? MotherBoard
MCP61PM-HM (Nettle2)
? Power Supply - brand & wattage
300W, I don't know the Brand.

? System Manufacturer
HP
? Exact model number (if laptop, check label on bottom)
a6347c


Not sure if you need this or not:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2011-09-28T07:48:46.000Z" />

<EventRecordID>230200</EventRecordID>

<Channel>System</Channel>

<Computer>Jason-PC</Computer>

<Security />

</System>
- <EventData>
<Data>3:47:16</Data>

<Data>2011/9/28</Data>

<Data />

<Data />

<Data>3556</Data>

<Data />

<Data />

<... Read more

Answer:Vista sp2 Event ID:6008 PC Crash Help

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

Perfmon relates only 13% free space on D: drive - this is OK if it's the Recovery drive and you don't use it for anything else.

No memory dumps present in the uploaded files

Daemon Tools (and Alcohol % software) is known to cause BSOD's on Win7 systems - but we don't have a bunch of experience with it on Vista systems. I'd suggest uninstalling it TEMPORARILY, and using this free tool to ensure that the sptd.sys driver is removed from your system: DuplexSecure - FAQ

Other than the above, I'm at a loss to explain your crashes. If you'd like to find out more about it, please try the procedure listed here: Generating a memory dump for a crashing process - Windows 7 Forums

Another option is to:
- backup your data
- use the recovery partition to reinstall Windows on your system (it will wipe out everything!).

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Hello there!

I've been having problems with blue screens for a good time with my Desktop and it seems to happen more when the computer is idle. For example: I've been using my notebook a lot and had left the Desktop without use for days, now when I try to use it gets rebooted when I first turn the PC on. Then if I do not use it for some minutes it reboots again.

Thanks for the help in advance!

Answer:Problems with Event ID 1001 and 6008

Most of the BSOD dumps are blaming Avast.

Code:
BugCheck 1A, {8885, fffffa800522ff00, fffffa800522fea0, 605}

*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by : aswSnx.sys ( aswSnx+26923 )

Followup: MachineOwner
---------
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD after doing it.

2 more replies
Relevance 69.7%

Hi everyone,

I have encountered hangs and sound jammed while i was playing music and sleeping. It had happened over 4 nights so i decided to find a solution. I explored abit and found out from another forum that i need to update on my driver so i did, updated my realtek audio and network drivers. On the 2 following day, i finally did not encounter anymore hangs and sound jammed while sleeping. The music will just run as per normal. So i decided to let it have a final run and went out. However, when i reached him home, i found out my desktop hanged again, sound jammed, with yellowish and pinkish purple squares near to the sides of the monitor. I took a glimpse at the time and it was 2.39pm, which had jammed for 6 hours when i reached home at 8.30pm.

I took a restart and went to take a look at the event viewer and found out i have new error which is:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-19T12:22:20.000000000Z" />
<EventRecordID>11323</EventRecordID>
<Channel>System</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
- <EventData>
<Data>2:39:11 PM</Data>
<Data&... Read more

Answer:Problem with event 6008 Windows 7

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I am running Vista SP1 on Dell Inspiron 53S. Have been getting Event ID 6008 error code consistently (8 - 10 times in a 24 hour period). See posts for this error code for 2000 and 2003 servers but nothing for Vista. Have tried to pinpoint what sequence of events might trigger the shout down but no consistent patern is obvious. HELP!!

Answer:Event ID 6008 error code

Please provide more details about the errors in question.
In Event Viewer, double click on the Error message in question.
Then select the "Copy" button in the lower left to copy the info to your clipboard.
Then paste it into your next post.

1 more replies
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Hello, Iv'e been working on this for a few days now and cant seem to come to any definite diagnosis so I really hope someone here can help!


For the last 2/3 months I have sometimes noticed (but never seen first hand) that if I left my computer on for a few hours that sometimes Id come back and it had turned itself off, and then of course when I went to turn it back on the "Windows has been shut down illegally start in safe mode etc" message came up.

However I ignored it as it wasnt as yet directly effecting me using my PC. Unfortunately 3/4 days ago it shut down whilst I was using it and it has since been a pretty regular occurrence.

There doesn't seem to be a definite pattern to the shut down,

it happens after a while if I play a game, in this case Civ 4.
I has shut down during watching a video, as well as on the internet with many tabs on and music playing. Also it does it if I initiate a virus scan and most interestingly if I run a memory diagnostic it shuts down.

This led me to think it might be a hardware issue, the problem being that

it has never shut down during safe mode and I left it on the BIOS screen for several hours with no shut down. Also I can initiate a virus scan in safe mode and it wont crash.

Ive already performed a system restore

I hope I didnt write too much here, Ive tried to be as specific as possible but Im sure there is stuff Ive missed.

Any ideas?

thanks a lot in advance guys

Ed

Answer:Complete and unexpected System shutdown

Try pulling all but one memory module and see if there is any effect. If there is a bad module, try and isolate it and remove it. Just a hunch.

9 more replies
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Hi there All

Wonder if anyone can help i'll paste full sys spec's minidums and evenvwr system logs
System

Asus Barebones -PUNDIT6-M4A3000E AM3 RS780 SYST
REQUIRES UK POWER PLUG L740606 IN
2 99.00 198.00 S
Athlon II X4 640 - 3.0 Ghz AM3 CPU, Retail Packaged 2 75.00 150.00 S
Corsair XMS3 2GB (1x2GB) Memory Module PC3-10600 1333MHz
DDR3 DIMM
4 10.00 40.00 S
Western Digital Caviar Green GP 500GB, 32MB ,SATA/300 8.9MS
7200RPM , Hard Drive, Internal SATA
2 35.00 70.00 S
LiteOn IHAS124 24X DVD?RW (Dual ?R)/RAM SATA Drive (Internal,
Black)
2 15.00 30.00 S
MICROSOFT OEM WINDOWS PRO 7 SP1 64-BIT EN 1PK DSP OEI
DVD
2 99.00 198.00 S

Please see the attachment for minidums and evet logs

Thanks

Answer:Random unexpected system shutdown

Related to SNTUSB64.SYS Sentinel System USB Driver from SafeNet, Inc. I would remove safe net and AVG, and replace with Microsoft Security essentials.
I note you have AVG.
AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide[/B]

Microsoft Security Essentials - Free Antivirus for Windows


Old drivers needing updating

Code:
lmimirr.sys 4/10/2007 6:32:45 PM fffff880`04dda000 fffff880`04de1000 0x00007000 0x461c108d
RaInfo.sys 1/4/2008 2:57:14 PM fffff880`02bf6000 fffff880`02bfd000 0x00007000 0x477e818a
Sentinel64.sys 6/2/2008 2:14:55 AM fffff880`02bc5000 fffff880`02beb000 0x00026000 0x48438fdf
LMIRfsDriver.sys 7/14/2008 12:26:56 PM fffff880`02a00000 fffff880`02a13000 0x00013000 0x487b7e50
Rt64win7.sys 2/26/2009 5:04:13 AM fffff880`0455f000 fffff880`04591000 0x00032000 0x49a65b0d
atikmdag.sys 4/24/2009 6:51:57 AM fffff880`04897000 fffff880`04db9000 0x00522000 0x49f199cd
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the... Read more

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Relevance 69.29%

Okay, this forum must get 35 of these a day so I'll throw out mine today on what's going on.

I have the following

AMD Athlon 64 3200
nForce 4 Ultra Motherboard
EVGA e-GeForce 7800 GT Video Card
1GB DDR 400 PC3200 184 pin DIMM for Ram
Hitachi 160GB SATA 7200 Hard Drive
ThermalTake Silent PurePower 480W Power supply
Sony 52x DVD/CD+RW Drive

Everything here except the DVD drive and Power Supply has been replaced from an old system. They are all brand new, right out of the box components. Here's the problem. Any time I try to run anything graphicaly intensive or a long video, the system will shut down or lock up with a black screen. I can't seem to figure out what could be wrong with it. The lockups also cause the BIOS to apparently lose all it's settings, although I'm not sure what that could mean. I've been replacing the compoents piece by piece over the week, trying to fix the problem but nothing has worked. From my searches, I've seen a lot of talk about overheating. Well the MB reports that the MB and CPU are very cool and don't seem to be overheating. The GPU is brand new and shouldn't be suffering as well with it's built in fan.

I'm at a loss over what could it be. One recommendation is that the Power supply may be faulty. When the MB comes back to me with the voltage readings, they all look alright although I thought I owuld post them here for peopel to critiziz... Read more

Answer:Unexpected System Shutdown Issues...

Hello and welcome to Techspot.

Try a different psu. It seems suspect to me.

Look at this psu calculator HERE

Regards Howard :wave: :wave:
 

3 more replies
Relevance 69.29%

the system shutdown was unexpected,the computer has rebooted from a bugcheck.

Answer:BSOD system shutdown unexpected

SPECS,

Case COOLERMASTER K350 GAMING CASE

Processor (CPU) Intel? Core?i7 Quad Core Processor i7-6700 (3.4GHz) 8MB Cache

Motherboard ASUS? H110M-D D3: Micro-ATX, LG1151, USB 3.0, SATA 6GBs

Memory (RAM) 8GB Kingston DUAL-DDR3 1600MHz (1 x 8GB)

Graphics Card 3GB NVIDIA GEFORCE GTX 1060 - DVI, HDMI, 3 x DP

Hard Disk 1TB WD BLACK 3.5" WD1003FZEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)

DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ?R/?RW/RAM

Memory Card Reader INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT

Power Supply CORSAIR 550W VS SERIES? VS-550 POWER SUPPLY

Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)

Processor Cooling Super Quiet Titan DragonFly Heatpipe Intel CPU Cooler

Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING

Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)

Wireless/Wired Networking 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)

USB Options MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

7 more replies
Relevance 68.88%

Hi guys, I have a problem where my PC is set to sleep after an hour although constantly I will return hom/wake up and go to use my computer to have it not wake from sleep. All that will happen is the mouse will illuminate for around 3 seconds and then it will go dead as well as the rest of my computer. Then when I go to switch the PC on by the power button the keyboard will flash only some of the buttons once very quickly then the PC will just not go on unless I remove the plug from the PSU and basically remove all power and start again. I have recently found that if I hold the power button (the setting which would normally shut my PC down when running) the PC will boot but hang at the ASROCK splash screen until I hit reset and then she's away. I have no issues during the use of my PC and this has become a small problem that has reoccured to the point where I am going mad.
 
I found this person had a similar issue but finding answers online for PC is like searching google for cancer symtoms, just a road to nowhere sometimes... sometimes, there is a chance I might still have cancer!
 
http://www.bleepingcomputer.com/forums/t/541036/event-id-6008-without-solution-anywhere/
 
My PC specs:
 
intel i3570k
evga gtx 670 sc 4gb (x2 sli)
corsair vengeance cml8gx3m2a1600c9 16gb ram (2x8gb)
asrock extreme4 z77
samsung 840 ssd 250gb (windows 7 pro on this drive)
samsung 840 evo ssd 250gb (steam)
samsung 840 evo ssd 250gb (mostly other games)
wd caviar black 2tb hdd (p... Read more

Answer:Event 6008: Reoccuring issue with computer

Doing a hard shutdown can result in corrupt files, I would not do this if there is any other option.  Because you have been doing hard shutdowns you should run sfc /scannow.
 
Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 

 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlar to the image above.
 
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
... Read more

12 more replies
Relevance 68.47%

Doing clean install for Windows-7 64bit but over 3/4 of the way through while in "completing installation" phase computer shuts off completely. Before turning off gives error msg "... windows has encountered problem and could not complete the installation..". Have Gigabyte GA-P35-DS3L v2.0 motherboard/ 4GB GSkill RAM/Intel-e8400 processor. Wondering if it's hardware driver issues or BIOS problem.Tried turning off all peripherals in BIOS but no success. Any suggestions would be appreciated. Thanks.

Answer:Unexpected system shutdown during clean install

This same thing is happening to me!
It stays at "completing installation" for like 10 mins, then my comp turns off.

Right now im reinstalling with a win7 disc i just burned at 4x speed so i'm still waiting to see results :/

if you figure this out please tell me 0.o i'll do the same for you

6 more replies
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This is something I have seen occur multiple times in 17 years of using windows, after a unexpected shutdown windows i/o performance slows right down and I still dont have the answer to it.

Today I accidently cut the power to my pc, so windows didnt crash it just lost power.

Windows took about twice as long to boot.
After it had booted the system hdd was very busy doing I dont know why (wasnt superfetch or virus scanning). The i/o was used by the system process.
Outlook took a looooong time to open. it then also took a very long time to close deleting the deleted emails which are usually way faster.
Internet explorer took about 2 minutes to restore crashed tabs which was massive disk i/o.
Opening tiny apps where the hdd light either flashes very briefly or doesnt come on at all have a noticeable 1-2 sec delay with the light on solid.

I expect after a manual defrag things will be back to normal.

Dos all the prefetch data get trashed on a unexpected shutdown or something?

Answer:slow system hdd performance after a unexpected shutdown

In Process Explorer, when you dbl-click the System process as it's generating heavy I/O, can you state the start address of the highest-running thread? You won't be able to access the thread's stack, but the start address might be enough to determine what's going on.

Otherwise, if you do not see System running much but instead see heavy activity on Interrupts then you know that an interrupt storm is occurring, which means a device is flooding your system with continual interrupts or a repeated interrupt that is constantly attempting service.

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When i play some music with BSPLAYER or When i play Lineage II and using Ventrilo with microphone the same time WINDOWS VISTA ULTIMATE 86X CRASHES WITH A DISTURBING NOICE AND RESTARTS. AFTER RESTART I HAVE THIS MESSAGE:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: d1
BCP1: A0EBE000
BCP2: 00000005
BCP3: 00000000
BCP4: 8C975A45
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041507-01.dmp
C:\Users\PiratisGR\AppData\Local\Temp\WER-82640-0.sysdata.xml
C:\Users\PiratisGR\AppData\Local\Temp\WERAE0D.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

My Sound Card is Sound Blaster Audigy 4
My Video Card is ATI RADEON X800 series

PLS HELP ME WHAT I HAVE TO DO???
 

Answer:System Recovered From Unexpected Shutdown - Bluescreen

Do you have the latest drivers for your soundcard installed from the Creative Labs site? Also, is the software you're using definitely OK in Vista (I'm not familiar with those packages)?
 

1 more replies
Relevance 68.06%

Hello Guys,

im sorry for my bad english, but i will try my best to describe the problem.

? OS - Windows 7 x64 Home Premium
? What was original installed OS on system? - originally installed Win7, but i installed a clean Win7, without the Sony programs
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - full retail version
? Age of system (hardware) - bought the notebook january 2010
? Age of OS installation - have you re-installed the OS? - installed the clean copy in august 2011 after hdd death, bought new hdd

? CPU - Intel Core i5, 520M, first Gen.
? Video Card - Nvidia Geforce GT330M
? MotherBoard - dunno the manufacturer, branded with Sony
? Power Supply - brand & wattage - - / -

? System Manufacturer - Sony
? Exact model number (if laptop, check label on bottom) - Sony Vaio VPCF11M1E/H / PCG - 81212M

For some months i got randomly Black Screens -> screen turns black, sound hangs for 3s and then the notebook reboots, event log just shows event id 6008, i cant find program/driver errors in event log.
the reboots happens totally random, sometimes in idle, sometimes when i play a game, but with no specific pattern, there are days nothing happens, but on the other hand there are days with 2 or more black screens
sometimes it happens minutes after start using the notebook (in the morning), sometimes its late in evening after 8hours of use.

I dont know what i should do, i got ... Read more

Answer:Black Screens of Death randomly, Event ID 6008

I hope the german logs arent a problem.

I also used memdiag and chkdsk. No fails were found.

8 more replies
Relevance 68.06%

Hi im trying to determine the cause of these reboots and bsods one of my users is having. I know their was one BSOD yesterday caused by "ntoskrnl.exe+14a6f0" which i thought would be a driver issue.

His computer is an ASUS M51AC which appears to not have had any driver updates released by manufacturer since Windows 8.1 and is running Windows 10.

Let me know if you see anything glaring that i could look into.

JONATHAN-PC-Tue_02_14_2017_161556_93.zip

Answer:Trying to track down cause of seemingly random reboots Event ID 6008

It would be worth running a memory check which would need to be run overnight or longer to complete 8 passes:



Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Next you should get the user to update the BIOS there is one slightly newer version (1002) released for the M51AC.

Most of the drivers have been updated by W10 but there are still a few older ones - try to see of the Cisco VPN adapter driver can be updated - it is a particularly old one.

2 more replies
Relevance 68.06%

Hi, my computer randomly crashes at various moments. The screens just freeze but the computer keeps running. I have to hard reset every time it crashes. It used to happen very often but after removing drivers and updating them it's way less frequent. It still happens atleast once a day.

When I look at the even viewer I get these error at the moment of the crash, im not really sure what to do with these.

I searched a lot and didn't really find anything useful to fix the problem... Thank you for your time.

Answer:Screens freeze without BSOD, event id 10110 and 6008

Hi TuCkNy.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

Code:
Event[8619]:
Log Name: System
Source: volmgr
Date: 2015-04-13T17:49:16.777
Event ID: 46
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Tucny-Pc
Description:
Crash dump initialization failed!
So there is a chance that it BSODs but crash dumps are not recorded.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Another thing .....

Code:
Event[5566]:
Log Name: System
Source: Disk
Date: 2015-04-04T22:29:25.956
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Tuckny-Pc
Description:
The driver detec... Read more

9 more replies
Relevance 68.06%

Here is my Build:
Windows 10 64 bit
Logitech Z333 80 Watts Multimedia Speakers (980-001203)
Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
Seagate 2TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST2000DM006)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz (PC4-21300) C16 memory kit for DDR4 Systems
Phanteks Enthoo Pro M PH-ES515PTG_BK, Tempered Glass Window, Brushed Black Steel/Plastic Mid Tower ATX Chassis
SilverStone Technology All-In-One Liquid CPU Cooler with Dual Adjustable 120mm PWM Fan TD02-LITE
Gigabyte GeForce GTX 1080 G1 Gaming 8Gee
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
MSI Pro Series Intel Z270 DDR4 HDMI USB 3 SLI ATX Motherboard (Z270 SLI PLUS)
EVGA Supernova GS 650W 220-GS-0650-V1 Fully Modular Power Supply
I also use 2 monitors, 1 HDMI 42 TV and a 32 inch 1440p monitor.
So I have very few problems and have exhausted all the troubleshooting I could.
Monitored temps, reseated things, all except replacing things, as this is a problem there seems to be no real solution to, although, everything software related I have tried.
What happens is this. The computer will restart randomly with this error, which by the way has no bug check. It will just restart itself and go to the home screen. It typically happens when I am gaming (Players unknown battlegrounds). I do not get a blue screen or anything, just the event viewer saying what happens.
I build this in febturary, but I'd lik... Read more

More replies
Relevance 68.06%

Here is my Build:
Windows 10 64 bit
Logitech Z333 80 Watts Multimedia Speakers (980-001203)
Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
Seagate 2TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST2000DM006)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz (PC4-21300) C16 memory kit for DDR4 Systems
Phanteks Enthoo Pro M PH-ES515PTG_BK, Tempered Glass Window, Brushed Black Steel/Plastic Mid Tower ATX Chassis
SilverStone Technology All-In-One Liquid CPU Cooler with Dual Adjustable 120mm PWM Fan TD02-LITE
Gigabyte GeForce GTX 1080 G1 Gaming 8Gee
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
MSI Pro Series Intel Z270 DDR4 HDMI USB 3 SLI ATX Motherboard (Z270 SLI PLUS)
EVGA Supernova GS 650W 220-GS-0650-V1 Fully Modular Power Supply
I also use 2 monitors, 1 HDMI 42 TV and a 32 inch 1440p monitor.
So I have very few problems and have exhausted all the troubleshooting I could.
Monitored temps, reseated things, all except replacing things, as this is a problem there seems to be no real solution to, although, everything software related I have tried.
What happens is this. The computer will restart randomly with this error, which by the way has no bug check. It will just restart itself and go to the home screen. It typically happens when I am gaming (Players unknown battlegrounds). I do not get a blue screen or anything, just the event viewer saying what happens.
I build this in febturary, but I'd lik... Read more

Answer:Windows 10: PC Kernel Power 41 Critical Help - Event 6008 too

I can't seem to edit the page but the title says windows 7 but I have windows 10 64 bit.

3 more replies
Relevance 67.65%

the computer pops out a system shutdown error message every time i open any video converter. the problem continued to exist when i tried to open super video converter as well. is the problem a virus or a system conflict or what? pls help...
 

Answer:Unexpected system shutdown after installing any video converter

A system conflict

What's the error message?

Note: If you go to Start->Control Panel->System->(The bottom)Settings(Button)->(Untick)Automatically Restart
You will be able to see the message
 

2 more replies
Relevance 67.65%

Windows server some times reboots for no obvious reasons, sometimes days to weeks no problems?
Can someone guide me in the right direction?
Attached is the dump logs.DLMS01-Wed_06_17_2015_114943_66.zip

-
System


-
Provider

[ Name]
EventLog


-
EventID
6008

[ Qualifiers]
32768



Level
2



Task
0



Keywords
0x80000000000000


-
TimeCreated

[ SystemTime]
2015-06-17T00:51:29.000000000Z



EventRecordID
115230



Channel
System



Computer
DLMS01.DLM.LOCAL



Security

-
EventData

5:19:19 PM

‎6/‎16/‎2015





504070





DF070600020010001100130013009902DF070600020010001700130013009902403800003C00000001000000403800000100 0000201C00000100000000000000

Binary data:

In Words
0000: 000607DF 00100002 00130011 02990013
0008: 000607DF 00100002 00130017 02990013
0010: 00003840 0000003C 00000001 00003840
0018: 00000001 00001C20 00000001 00000000

In Bytes
0000: DF 07 06 00 02 00 10 00 ?.......
0008: 11 00 13 00 13 00 99 02 ......™.
0010: DF 07 06 00 02 00 10 00 ?.......
0018: 17 00 13 00 13 00 99 02 ......™.
0020: 40 38 00 00 3C 00 00 00 @8..<...
0028: 01 00 00 00 40 38 00 00 [email protected]
0030: 01 00 00 00 20 1C 00 00 .... ...
0038: 01 00 00 00 00 00 00 00 ........

Answer:Random Windows Server 2012 Crashes, Event ID 6008

Hi,

I am extremely sorry that this thread was not attended to. There are not many people in this field.

In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.
Regards,
Pranav

2 more replies
Relevance 67.24%

I'm running a Medion M3 Composer 5300. I've had it for about 4-5 years, so I know it's getting old.

I've had these issues for the past couple of week and it seems to be increasing in frequency.

1) While working on my computer, my monitor will suddenly go to power-saving mode and shut off, as if I have turned my system off, but the tower stays on, and the Fan revs faster and faster.

2) When updating or doing an install that requires a restart, the computer resets, but the monitor shuts down and the tower stays on as described above.

3) Sometimes, upon starting the tower, there is a loud beep, and the monitor does not turn on, but the tower runs as described above.

The monitor cant be turned back on, but the system basically keeps going and the fans run continuously. I have to turn off the power switch on the back of the tower. I think I have an issue with faulty or failing hardware, and I was wondering how I can check the functionality of my components to see if there are any problems. Are there any programs or things built into windows XP that can find these issues?
 

Answer:Solved: Unexpected System Shutdown/Failure to properly Boot

No i don't think there is such a program, but there is a lot of software which will scan your PC for mistakes and those might be able to find your problem. I know that Registry Easy 4.7 is free to download and scan..if you get a lot of problems, try reinstalling windows.

Cheers
- Daniel
 

1 more replies
Relevance 67.24%

Hi all,

Not much information to provide here as to why this is happening. Hoping someone can help.

For the past 4 days, my computer has been shutoff when I've arrived in the morning. I dug in and found the 6008 error but the only information is that the system shutdown was unexpected.

I have attached the ZIP file from the DM Log Collector as instructed here: Blue Screen of Death (BSOD) Posting Instructions

Here is a screenshot of the Event Viewer



ANY HELP? Thanks in advance!

Answer:Windows 8.1 - Unexpected System Shutdown (attached debug file)

Hello there are no DMP Files in the attached Folder.

Is you computer configured to collect DMP Files.

Dump Files - Configure Windows to Create on BSOD

also as you are on 8.1 you might be able to get more help over on Windows 8 Forums

1 more replies
Relevance 66.83%

hello
Please help

i bought the computer last year, there were no problems playing games, everything with it was fine but 2-3 mothes ago the pc started to act not properly, games are crashing (when i still had win xp) randomly 5-10 minutes into the game sometimes even after 1+- hour or so along with a weird pixels artifact pattern all over the screen :
http://img710.imageshack.us/img710/3852/crashm.jpg

even after i reformat my pc and installed win 7 the crashing problem still remains, so i
suspect that it might be something to do with the bios or hardware problem (maybe dust?)

"event viewer" logs relating to the crash are
event id : 6008
event id : 41 kernel power

* the crashes used to occur when i was playing games now its even worse it can happen also at the desktop.

* the windows i have now (win 7) is not the problem because the crash problems started at the time i had win xp.

* i read somewhere that updating the bios might fix it?

* i read also at many sites that raising the voltage of core can help make the pc more stable should i do it? (its a risk but it may fix it)

* there is alot of dust in my pc maybe its causing the gpu to heat or to act faulty?

* the problem remained even after i reformat and did a fresh install of win 7. (sound and video drivers are all up to date)

* when my pc crashed at desktop i opened windows in "safe mode" and the windows opened just fine no crash there
so i guess the problem isnt anything but the gpu p... Read more

Answer:Please help weird pixels pattern crash (event id 6008,41 kernel power)

Check that the fan on the graphics card is working, if you overclock it then take off the overclock. I think that you have a bad graphics card though. Drivers seem unlikely to be the cause due to it occurring under both XP and 7.


Quote:




i read also at many sites that raising the voltage of core can help make the pc more stable should i do it? (its a risk but it may fix it)




I reccommend strongly against this, if either a CPU or a GPU needs overvolting to be stable i would call it a bad part and return it. There should be no need to go outside default specs unless overclocking...and i've managed to overclock and undervolt so good parts should have no trouble running at normal specifications.

6 more replies
Relevance 65.6%

.Windows 7 Ultimate
.64 bit
.Original System installed windows 7 home premim
.Came pre installed but upgraded to ultimate
.System hardware age? I bought this new 4 months ago yes reinstalled os from factory defaults using recover OEM windows & then upgraded with anytime upgrade to Ultimate

CPU AMD 1000 mhz X 2
Motherboard?
Power Supply?

Toshiba
Model Number C655D-S5200

Answer:Event ID 41 system shutdown

Hi -

No BSOD dumps are present in the zip file.

When does the system shutdown, e.g., gaming, video, etc...?

Check temps - Speccy - FileHippo.com - Download Free Software

Be sure to keep the laptop elevated for airflow.

Have you contacted Toshiba Support?

Regards. . .

jcgriff2

`

3 more replies
Relevance 65.6%

Okay, for the past 3 days my laptop has automatically shutdown twice.
My laptop is at least 6 years old and it never acted like this before in his lifetime.
Can anyone tell me what's causing it?

Things to keep in mind are:
- I keep my laptop open usually 24/7
- I don't think it's a virus cause I've never changed my way of using it for the past years and I scan often and it all returned negative (virus, malware, spyware)
- No hardware/software changes so everything is at it's version of when it was working (I don't update)
- Not a heat problem. I monitor my system temperature and it was 65-75?C at the time of shutdown

I've attached the eventlog during shutdown too if that will help.

Thanks!

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Relevance 61.09%

so my computer started unexpectedly shutting down about 60 seconds after loading windows today. No BSOD, no error message, no warning, just a hard shutdown. It happened consistently every time I started the computer, unless I was in safe mode, then I had no issues. So I went into msconfig, and eventually tracked the problem down to a specific system service - "power". If that process is stopped, no hard shutdown. But that process seems to be responsible for Windows Audio Endpoint Builder, so I have no audio if it is stopped. Can anyone think of any reasons for this process to cause an unexpected shutdown? and how do I go about fixing it?

Answer:Unexpected shutdown if system service "power" is running

Sounds like a driver power state failure.
Turning on driver verifier may cause a bsod we can then read the minidump for and get some more direct answers. Anything right now would be pure guesswork.
Instructions for activating driver verifier follow
Driver Verifier - Enable and Disable
(Please read all instructions for driver verifier before using as it's possible it will make the machine behave badly and you need to know how to undo it.)

9 more replies
Relevance 61.09%

Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.

Answer:thinkpad x1 carbon unexpected shutdown and freezing during manual shutdown

Hi, kuelderrek
 
Could you possibly go into Event Viewer and look at the Windows Logs, and then take a screenshot of these logs and post them here? I'd also recommend making sure all the drivers for your system are up to date, just to make sure they are not causing any issues. You can find all the drivers for your system here.
 
Best,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

4 more replies
Relevance 60.27%

Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.

Answer:x1 carbon unexpected shutdown and freezing during manual shutdown

here is more detail about the issue, from the "check for solution" box that pops up every time this occurs Problem signature:Problem Event Name: BlueScreenOS Version: 6.1.7601.2.1.0.256.48Locale ID: 1033Additional information about the problem:BCCode: 9fBCP1: 0000000000000003BCP2: FFFFFA800410DA10BCP3: FFFFF800038073D8BCP4: FFFFFA8007E8C470OS Version: 6_1_7601Service Pack: 1_0Product: 256_1Files that help describe the problem:C:\Windows\Minidump\012813-8673-01.dmpC:\Users\Derrek Young\AppData\Local\Temp\WER-18704-0.sysdata.xml 

1 more replies
Relevance 60.27%

Hi everybody, I'm a electric/computer engineer.I come from Viet Nam and I have Lenovo T420s (from US) . On a beautiful day, he was silent when I touch he. Ahh, he was binky the led on power button. I serach on GOOGLE, and I bring he to maintance computer shop. They say power IC die, and they replaced with another. I think they do nothing because when I turn on my T420s, he ON, and he unexpectly/suddenly shuttown after about 25-40 mins in every case ( in win, in bios setup or in anything) but if I take restart he before 25 mins...he work over "die" time. I search and I dont know what was wrong with him. I love him, tell me what I need to do to bring he back please. Thank you.

Answer:Lenovo unexpected shutdown// suddenly shutdown become polular

Hi Kim_perfect_712,
 
Welcome to Lenovo Forums!
 
I appreciate the troubleshooting steps done, but as per the performed troubleshooting steps it seems to be a hardware issue and it looks like motherboard has gone bad. As you have told the laptop automatically shut down in BIOS, it clearly confirms that this is a motherboard issue. Hence I kindly request you to take the laptop to the authorised Lenovo service centre for the further assistance and you can get him back working
 
For your reference, please find the link given below to find out the authorised service centre according to your location.
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
OR
http://bplocator.lenovo.com/
 
Please let me know, whether the above suggestion helped you.
Thank you, have a good day.
 
Regards,
Naveen.v

1 more replies
Relevance 59.04%

Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

Answer:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

6 more replies
Relevance 59.04%

Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

3 more replies
Relevance 56.99%

I don't actually get a blue screen, but on the Problem Event Name, it lists bluescreen, so I'm not sure if I should post this here or not, but here are the details:






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80085294F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112712-23322-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-48282-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


When I click check for solution, it acts like it's checking for a minute or two, closes, and nothing shows up.

I've made sure my drivers are all up to date, I've tried reformatting, I've made sure Windows is completely up to date, etc, etc, etc. Not even sure what's left to try at this point. Thanks in advance for any help.

Answer:Unexpected shutdowns/BlueScreen event name

Sorry for double post, but figure I would add that for the past 4 or 5 hours I've left it in safe mode and it has not crashed. Also, this is a brand new custom PC(bought, not built myself). Only been using it today.

4 more replies
Relevance 56.17%

Ever since doing the Fall Creators Update (1709), every time I shut down my PC, event viewer shows Event 41 (Unexpected Shutdown). I'm turning it off in the usual way (Windows/Power/Shutdown).

Any suggestions, please?

Rob.

More replies
Relevance 55.76%

This has been happening since last 24 hours, My toshiba laptops shuts down automatically without showing any warning, the first it happened about 20 minutes after I turned it on , after the shutdown I again hit the power button and it started normally but after 2 minutes it happened again. I put it away and this afternoon I again turned it on and the same happened after 15-20 minutes this time when I tried turning it own it was not responding, I placed My hand underneath and it was hot around the fan and exactly under the touchpad. After 2-3 minutes I was able to turn it on again but it shutdown after a minute.
The fan is working , I do not see any hardware problem as well because its working FINE right now (been on for about 40 minutes)
I just checked the event logs and this is what I for the unexpected shutdowns.

THE FIRST SHUTDOWN LOG


HTML Code:
EventData11:57:08 PM‎3/‎6/‎2017439802E1070300010006001700390008004B00E1070300010006001200390008004B00600900003C000000010000006009000001000000B00400000100000000000000[FONT=Segoe UI]Binary data:
[/FONT]
[FONT=Segoe UI]In Words[/FONT]
[FONT=Courier New]0000: 000307E1 00060001 00390017 004B0008
0010: 000307E1 00060001 00390012 004B0008
0020: 00000960 0000003C 00000001 00000960
0030: 00000001 000004B0 00000001 00000000
[/FONT]
[FONT=Segoe UI]In Bytes[/FONT]
[FONT=Courier New]0000: E1 07 03 00 01 00 06 00 ?.......
0008: 17 00 39 00 08 0... Read more

Answer:Unexpected shutdowns with no warning - event logs attached

How long has it been since you cleaned the fan intake and exhaust for the laptop? You live in a hot, dusty climate. You're heatsink might be clogged with dust and dirt.

You laptop is showing all of the classic symptoms of overheating.

1 more replies
Relevance 54.94%

Greetings - I have searched for months but cannot fix this on my own and appreciate any help, please.

Shutdowns occurring in front of my eyes or when I'm not looking; cannot discern any particular software or drivers at fault. Loses all power and stays off, like a power plug pulled. Happens at my home and others as well, with home PSU or my travel PSU (both OEM) and carefully handled over the years, as well as on battery power only.

I had these issues before the new hard drive & Win7 OS installed Sept 2014. Shutdowns began shortly after again; now shutdowns much worse again. Do not believe it's temp related; I run a fan nonstop under the laptop which is in the air on a platform with cooling pad underneath, regularly shoot canned air in; temps read avg mid-40's C and stay displayed in systray, so I watch carefully. Happens with 2 different PSU's, carefully handled, also on just battery power. Did a power drain recently for static buildup; coincidentally or not, was better for a week. Have run chkdisk, memory tests, check for driver updates, and other system tools; no problems detected.

Event viewer seems to have the same patterns leading up to the shutdowns, but things I've tried from searches are ineffective. Here's the pattern, after manually restarting after a blackout shutdown.

Event 219, Kernel-PnP - Warning
The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PRO... Read more

Answer:Frequent Unexpected Shutdowns to No Power-Same Pattern in Event Viewer

  
Quote: Originally Posted by Catherine99


temps read avg mid-40's C and stay displayed in systray, so I watch carefully.

Event viewer seems to have the same patterns leading up to the shutdowns, but things I've tried from searches are ineffective. Here's the pattern, after manually restarting after a blackout shutdown.


mid-40C temps are very good, but how are you monitoring temps? Some progs monitor CPU but not MB (graphics chip). With laptops, it's most often the graphics chip that causes overheat problems.

The two events leading to the shutdown may indicate hardware failure. Is there any connection between shutdowns and moving the unit? Has it ever been dropped?

You might run the machine overnight off a linux boot disk and see if the problem occurs. If so you will have a pretty good idea it's hardware driven.

7 more replies
Relevance 54.94%

My pc reboots itself everyday numerous times and shows the message "Windows has recovered from an unexpected shutdown". Can someone please offer a solution?

Answer:Unexpected shutdown

hi and welcome to the forum do you get a bsod with a error message,

7 more replies
Relevance 54.94%

Hello,
okay i need some serious help. i just bought my laptop a week ago and its constantly shutting down and saying that windows has experienced an unexpected shutdown and then when i click the button that says check for solution it doesnt do anything. \i just want to know if theres anything i can to fix this by myself rather than taking it in.
please get back to me asap, preferably by email as i only have 6 more days before my 14 day guarantee is up!!

Answer:unexpected shutdown

Gather the mini dumps in c:\windows\minidump and also run msinfo32 save as an NFO file. Also run Belarc - save as mht file - click on the link below my sig - but this has to be emailed to me as it contains prduct key code info.

See my PM for my email.

Regards. . .

jcgriff2

1 more replies
Relevance 54.94%

New Dell Desktop Randomly shuts down and presents following message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8001EEA4F0
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80060B9900
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\040511-20295-01.dmp
C:\Users\Dean\AppData\Local\Temp\WER-51776-0.sysdata.xml

I have tried running bluescreen review which privides the following information

Dump File : 040511-20295-01.dmp
Crash Time : 05/04/2011 11:29:06
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`01eea4f0
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`060b9900
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+80640
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040511-20295-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,055,320

And have attached requested zip file, any help would be greatly ... Read more

Answer:unexpected shutdown

BSODs caused by Rtl2832u_irhid.sys which is the Realtek Virtual Hid IR Device driver
Update it Realtek

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8001eea4f0, fffff80000b9c4d8, fffffa80060b9900}

*** WARNING: Unable to verify timestamp for RTL2832U_IRHID.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832U_IRHID.sys
Probably caused by : RTL2832U_IRHID.sys
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8001eea4f0, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa80060b9900, The blocked IRP

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: fffffa80060b9900

DEVICE_OBJECT: fffffa8001ee8060

DRIVER_OBJECT: fffffa80054f0580

IMAGE_NAME: RTL2832U_IRHID.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5ae5d4

MODULE_NAME: RTL2832U_IRHID

FAULTING_MODULE: fffff88007fe4000 RTL2832U_IRHID

CUSTOMER_... Read more

5 more replies
Relevance 54.94%

Hi,

I am using windows 7 ultimate, for the past few days i am getting an unexpected shutdown. I don't know what should be reason. I think there was a problem in BIOS setting was not updated. So i updated BIOS setting also. Please find my system information.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
OS Manufacturer Microsoft Corporation
System Name ADMIN-PC
System Manufacturer INTEL
System Model DG31PR
System Type X86-based PC
Processor Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Intel Corp. PRG3110H.86A.0071.2010.0318.1704, 3/18/2010
SMBIOS Version 2.4
Windows Directory D:\Windows
System Directory D:\Windows\system32
Boot Device \Device\HarddiskVolume1

See the highlighted line showing that BIOS setting also updated. What else i need to do to resolve this issue.

In my action center there was one message , please find below ;

Consider BIOS upgrade

Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computerís random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.
During the crash analysis, we noticed the basic input/output system (BIOS) version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on... Read more

Answer:Unexpected Shutdown

7 more replies
Relevance 54.94%

I have a guy that says he has a computer that starts up and then shuts down on it's own. Thats all the information that he gives me. He doesn't know what operating system he is running or any specs at all. He says that the computer is about a year old.

I think it's a power supply problem or not enough ram. Any suggestions would be helpful. Thanks in advance.
 

Answer:Unexpected shutdown

Could be overheating, have him check the fans. Or it could be the power supply or motherboard.

Not enough RAM isn't true.
 

1 more replies
Relevance 54.94%

I thought this unexpected shutdown problem had gone away but now it is back.

can anyone check out this file to see the problem

Attachment 137118

Answer:unexpected shutdown

Dump blames hardware,

See this thread: Stop 0x124 - what it means and what to try

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004185748, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1 more replies
Relevance 54.94%

Hi,I installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system. The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR. 
 

 Critical.txt   1.48KB
  0 downloads

 Error.txt   1.13KB
  0 downloads

 Warning.txt   1.34KB
  0 downloads

More replies
Relevance 54.94%

I have the following setting for my power options:

1. Low battery action: sleep
2. Critical battery action: hibernate

Unfortunately my laptop never goes to the sleep mode. It directly goes in the hibernate mode.

Once I resume from hibernation the laptop shuts down automatically after coming to the log-in page.

Answer:Unexpected shutdown

well i think your battery is defected... critical battery = so low that it can barley run!

3 more replies
Relevance 54.94%

For some reason my PC has started to shutdown for no explained reason,it does reboot, so all I know is from tell tale signs like no internet connection etc. nothing new has been installed or removed and it has been OK until the last few days.Could it be wearing out, it is a few years old and on every day.Mainboard is the socket A as far as I know. Any ideas??

Answer:Unexpected shutdown

Might need a clean click here but only a guess.

4 more replies
Relevance 54.94%

Hi
I am running Windows 7 ultimate and I'm getting blue screen shut downs. The computer is usually at idle and it shuts off and tries to restart but the boot device changes. I have to select the drive manually that contains the operating system to reboot.

I've swapped out almost everything and it still does it. The error log looks like this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 87E71510
BCP2: 8FBE4FF8
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031311-19968-01.dmp
C:\Users\BJ\AppData\Local\Temp\WER-62125-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: 022a1afb-b893-4190-92c3-8f69a49839fb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 436cef53-8387-4692-bb4a-9492cd82260e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: 57a232fe-0931-48fe-9389-e4586967c661, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8, 1, 1 [(0 [0x00000000, 1,... Read more

Answer:Unexpected Shutdown

Have you run diagnostics on the hard drive?
 

2 more replies
Relevance 54.94%

I just upgraded from Vista to windows7 but this problem has been occuring long before the upgrade.
Twice since the upgrade I've returned to my pc and found a message that stated something like computer has recovered from an unexpected shutdown
Attached is the requested information (Windows7_Vista_jcgriff2.zip). The folder also has an html file titled (Sonny-PC) that includes all the current information on my system. Also attached is a folder named "shutdown". This folder gives the information about the unexpected shutdown.
Twice also upon booting the system I've gotten only a black screen with no input devices working. I manually reboot with the power switch and it goes into the Startup Repair mode. I have opted for the system recover option and it boots ok. I've also declined the system recover option and let the startup repair continue. I then opted for the memory test and it completes with no error messages and the computer boots.

I did recently replace the power supply due to a noisy fan bearing but have reinstalled the old one hoping that this might be the problem. The only other thing that I have changed is the primary hard disk.
Thank you for your help.
Hamp

Answer:Unexpected shutdown

Does anyone have a suggestion as to what is going on with this machine and what I can do to fix it (short of throwing it out with the trash)?

2 more replies