Computer Support Forum

Lenovo Flex 3 14'' Touchscreen Not Working?

Question: Lenovo Flex 3 14'' Touchscreen Not Working?

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

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Answer: Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,

Welcome to Lenovo Community!

We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.

Please do confirm which operating system is running on your laptop.

Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

Answer:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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Just bought a new Lenovo Flex 10 from a retail and it works perfectly except that after an hour of use the touchscreen stops working, the computer still works ok, but only with the mousepad. The notebook came with Windows 8.1, and I haven't installed any program on it. I need an urgent response please, since i've been looking for days in the community and other support pages, and still can't get a satisfactory answer and the period to get the a refund are about to expire. Thanks in advance.

Answer:Lenovo Flex 10 touchscreen stops working after 1 hour of use.

hi riglesias,
 
Welcome to the Lenovo Forums.
 
Once the Touchscreen stops responding, can you check the following:
1. Open System Properties and see if the Touch functionality is still there 
  - Link to picture (Touchscreen feature is not detected)
  - Link to picture (Touchscreen feature is detected)
 
If the Touchscreen feature is detected, proceed to Step 2.
 
2. Press the Windows key? +R, type devmgmt.msc and press Enter. On the Device Manager, navigate to the Human Interface Devices section and uninstall anything that says HID-compliant device (this is the driver that controls the touchscreen). When finished, reboot the system and observe.
 
3. If the Touchscreen is still not working, hold the Shift Key and hit the restart button inside Windows and you should be able to see the image below then try to tap on the screen to test and observe. I
 
If the touch capability is still not functioning, I recommend you contact lenovo for service.
 
  - Link to picture
  - Support phone list
 
 
Regards

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Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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I recently got a Lenovo Flex and I loved it, but then I updated to Windows 8.1 and ever since then the touchscreen has only worked once and I'm not even sure what I did to make it work. I tried to reset to factory default but it didn't fix it or put me back at Windows 8. I have absolutely no clue how to fix this but it is very annoying and any help would be appreciated.

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I use the touchscreen on my lenovo flex 2-14 but it gets really annoying sometimes when im playing a game and whenever i tap the screen it keeps zooming in and out, is there anyway i can disable this?

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Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

Answer:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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Hi, I have a lenovo ideapad flex 14, for some reason I can't find a way to make the on screen keyboard appear automatically when I click a text entry field, like it does on phones.I have to manually select it from the task bar each time when I use it.Is there a way round this? my keyboard is broken and im in the middle of doing an essay so it's really frustrating me. It used to pop up automatically when I tapped on a text entry field. HELP!
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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My Lenovo Flex 14's touchscreen suddenly stopped working! It was working before but now its not working anymore! Help! Thanks in Advance!

Answer:Lenovo Flex 14 Touchscreen Problem

No updates here?

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Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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The touchscreen of my Flex 14 has suddenly stopped working from yesterday. Everything else is working fine. Can it be a hardware error?

Answer:Flex 14 Touchscreen not working

It sounds like it is a hardware issue. The touchscreen is not enabled through additional software, but rather by Windows itself. I would send it in for warranty.

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Hello, many time ago i bought an ideapad flex 15 from a friend of mine,but since the update to win 8.1, the touchscreen had never workedand keep not working.Would it be a driver problem? How can i fix it?Thanks

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Hello, The touchscreen of my laptop is not working at all. I try to disable and enable the HID Complaint Touch Screen in the device manager but that did not worked. I did experience this before but by then I had the lenovo warranty and they help me out. They told me that it was the upgrades that may cause that problem.  Anyhow I don't know what to do to get the touchscreen working.HELP PLEASE this computer is just 1 year and 4 months old   ps. I had already check for updates and it says "driver is up to date"

Answer:Ideapad Flex 15 touchscreen isn't working

hi acmaria,
 
Welcome to the Forums
 
Can you open System Properties and check if the OS is not detecting the Touchscreen functionality:
  - Link to picture (Touchscreen not detected)
  - Link to picture (Touchscreen is detected)
 
If the Touchscreen is not detected, try the following:
1. Hold the Shift Key and restart the machine to boot into the System Recovery Options screen. Once there, try to select any of the options by touching the screen and observe.
2. Shutdown the machine, press the OneKey Recovery button and select System Recovery. On the recovery menu, try to select any of the options by touching the screen and observe..
   - Link to picture
 
3. If the Touchscreen still doesn't work on one of the options above then it's likely that the digitizer have gone faulty and you need to contact lenovo for service.
 
Support phone list
 
If the Touchscreen detected, try uninstalling the HID Compliant Touchscreen first under the Device Manager > Human Interface Devices then reboot. If same problem, you may need to consider doing a System Restore or System Recovery to isolate the issue on the OS level.
 
 
Let me know how it goes.
 
Regards

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very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num l˘ck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo ˙pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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Hi,unfortunately thetouchscreen on my flex 14d stopped working. My system settings says that touch is available. I tried to reinstall the drivers, installed all updates, but nothing happened. I never received an error message or something else.How can I use the function again? I am using windows 10.Many thanks for your help!

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I  have an Ideapad Flex 15.
 
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
 
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
 
How do I do that? I note a similar problem in Windows 8.1 on this posting:
 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...
 
Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!
 
 
Mod's Edit: Added model to Subject line for clarity










Solved!
Go to Solution.

Answer:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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I had this problem after i had upgraded to window 10. My touch screen worked fine for the first 2 days but after that it stopped functioning. Can i know what's the problem with my touchscreen? I had checked all the related drivers and it is up to date.  

Answer:Flex 14 touchscreen not working after upgrading to window 10

I have the same problem. what have to do pleaseNgpw wrote:I had this problem after i had upgraded to window 10. My touch screen worked fine for the first 2 days but after that it stopped functioning. Can i know what's the problem with my touchscreen? I had checked all the related drivers and it is up to date.   

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The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

Answer:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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My touchscreen is stop working suddenly so please me with this problem

Answer:ideapad flex 14 touchscreen is stop working

Hi ak6, 1. Perform BIOS resetPress F1 to enter BIOS when you power on Lenovo laptop, and then press F9 to restore BIOS to factory default settings. Press F10 to save and exit. Press the NOVO button (Small button near the power button), then select BIOS Setup. 2. Re-initiate touch outside OS.? While computer is rebooting or after turning on the unit, keep on pressing the F2 button. ? Once you're there, on the lower right hand corner of the menu, using your fingers, touch EXIT.? If that works, then touch REBOOT 3. Test the touch if it is now working, if everything is working then you MUST do this.  Hope this helps.

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 I don't have the touchscreen drivers anywhere in my device manager and wacom drivers has a code 10 of being unable to start. Windows 10 is up to date and the Wacom drivers is the latest one. Already tried uninstall the wacom drivers and restarting, tried reinstalling the drivers from the website after uninstall it, and looked everywhere for a solution. 

Answer:Lenovo Flex 5 - Wacom Device code 10 and missing touchscreen drivers

Found out that in order for the Windows 10 installation to detect the PCIe SSD, you have to go into the BIOS and change the SATA Controller Mode to AHCI.  Now that only leaves the Wacom drivers having a code 10 and the missing touch screen drivers.

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Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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Hi i just got an Ideapad Flex 15 and my touchscreen stopped working after it goes to sleep mode or a restart, and start working again after 2-5 minutes.  I reset the computer to initialsettings and it worked like intended, but once i get into windows 8.1 and install a few programs it did it again This is what i had installed so far:AVG free AntivirusMic Office 365CcleanerMozilla Firefox Drivers say they are all up to date.   It have to be a software/driver issue as the touchscreen worked perfectly on windows 8.0  is kinda annoying and i dont expect this kind of issues with a new PC  

Answer:Ideapad flex 15 w/windows 8.1 touchscreen stop working after sleep mode

Do you see anything special in event viewer? Right click on Start icon and select event viewer. Put errors and Warnings you see after the upgrade over here .... Also try updating drivers from here, microsoft drivers are sometimes funky:http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037056 

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it is to bad for all user of lenovo flex 14 (idea pad) beacuse some lenovo apps like lenovo transition , lenovo smart voice , lenovo magic transfer etc is avillable in flex 2-14 but here is no option for flex 14 for these apps.i bought my lenovo flex 14 in june 3 2014 and if there is no solution of my question then i want to upgrade for my flex 14 is in flex 2 14 on no cost. it shows the irresponsebility of lenovo company .Because cost of boths are same and when i bought flex 14 then after some weeks the new flex 2 14 launched it is not good for me and all the persons who are using flex 14 idea pad.The lenovo company will have to launche update and upgrades for lenovo flex 14 ideapad users. thanx in advance to my faviorate brand lenovo. I wish lenovo give update and upgrade for lenovo flex 14 idea pad .

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the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version 1.5.0.20 is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

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So I was running into a lot of bugs with the Windows 8 RP, so I had to refresh the computer, which deleted all of my programs, and a few drivers. After the refresh, the touchscreen stopped working.I looked at Control Panel and it says 'No Pen or Touch Input is available for this Display', which I thought meant I had to reinstall drivers. The thing is, I can't find the right ones. Help? D:

Answer:Lenovo C Series All in One Touchscreen not working

If by refresh you mean re-install windows, then yes you will have to reinstall the drivers for the tough screen. If you click on Support Drivers & Downloads from up top there then desktops and all in ones and select your model it should lead you to drivers for the screen -cheers

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Hi,
 
I have lenovo s10-3t with win 7 home premium. Recently I found out that part of my touch screen is not working. I tried calibrating and resetting the calibration data, but no success in getting the touch screen working correctly. Then I reinstalled the intel graphics drivers. The touch screen started working correctly. After  one day the issue has resurfaced. Have no idea what is wrong. (to depit the dehaviour I have added a paint screenhot, the area highlighted with red oval, is where touch screen is not working)
 
Link to picture
 
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
 
 

Answer:Lenovo S10-3t Part of the touchscreen not Working

Hi SatishIs your system still under warranty?Did you take up the issue with Lenovo India support?

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Hello everyone, Around 1-year ago, I bought this notebook, Lenovo Yoga 300 11iby, and searching and trying to customize it a bit, and I don't know how, but now my touchscreen (not the touchpad, just the touch-screen) doesn't work... I was searching for some information about to make it work againg, but nothing works ... What can I do, or where can I go to make it work again?

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Hi ,my new LENOVO laptop just went dead.Its a flex-2-14inch touch screen.I bought it from UAE as its too far and costly to send it to repair ,so cant go to them to repair and Australian support is not accepting it saying it dsnt come under international warrenty ,plz let me know  what to do ............................

Answer:lenovo flex 2 not working

Hi, could you elaborate more on the symptoms? Are there any beeps, does the screen come on, any errors displayed on screen? Also, be sure to troubleshoot with it plugged into the power outlet. 

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Hi guys; I have the  Flex and I wanna change the HDD for a SSD and max out the RAM. How tough is this to do? I've worked on PCs and Laptops before..Firstly, will any 2.5 SATA2 SSD do?Secondly, the ram is 204pin DDR3 1333mhz right?Finally, does anyone have a quick readthrough of how to open it up and add these? Most laptops Ive worked on had access at the bottom, but , obviously this doesnt, hesistant to unscrew everything and just lift off the Keyboard in hope.Thnaks for loking guys.

Answer:Working on the Lenovo Flex 2-14.

No, some SSDs are incompatible, and there is no compatibility list. Crucial mx100 and Intel 530, for example, turned out to be incompatible. Read this for more info (there's also a list of SSDs that worked for some people): https://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Trying-to-install-mx100-ssd-in-flex-2-14...For some tips on opening it up, read my topic:        Flex 2 15 not compatible with Intel 530 SSDs + how...             

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Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!

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Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.

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Hi My Lenovo IdeaPad P400 Touchs Laptop with windows 8. Touchscreen of my p400 laptop has stoped working, it has got disabled. I have know idea what happen.All of sudden it just stopped working, i tried upgrading all drivers with no luck. I Called up support guys, they just ask me to Refresh my PC which did not help.I also tried to do factor reset which also does not help.Windows is also Up to date. Any kind of assistance is appreciated Thanks,Ganga  

Answer:Lenovo IdeaPad P400 Touchscreen Not Working

hi nanuganga,
 
Welcome to the Lenovo Forums
 
Can you try to:
1. Turn the computer OFF, press the One Key Recovery button and select BIOS Setup Utility
2. On the BIOS screen, press F9 to load setup defaults and press F10 to save and exit.
3. When you get back to Windows, try to Recalibrate the Touchscreen and test.
 
 
 
Let me know your findings
 
Cheers

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Hello,I have bought my notebook a week ago. And after using it for a really short time my tuochscreen stopped working? I did a reset for it but nothing changed, then i installed an update from windows and it began to work, but the same day it stopped working again. I can see that in device manager there is a driver "I2C HID DEVICE" that does not work and problem status says " POWER FAILURE". So should i send it to waranty service or is it only a program fail? LinK for print screen of driver fault code.http://postimg.org/image/lsxnuighz/

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Hi  I am now a new owner of this Y70. I had to disable something as when I went to the charms screen, this blasted massive 2 inch high arrow appeared on left.  Only way to get rid, was disabling something. I fear that has disabled the touchscreen though. So how do I enable the touchscreen? Als, this has he JBL Speakers, sub and Dolby.  What is the best way to increase the bass?

Answer:Lenovo y70: touchscreen not working, can bass be increased?

Hi simon_a6,
 
Welcome to Lenovo Community Forums!
 
The Touchscreen device should be located under Device Manager / Human interface Devices.
    try Uninstalling all that starts with HID- and restart your computer.
 
Try checking this Youtube video on how to make your own equalized Settings
 
Regards
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hello. I've had my Lenovo Ideapad S415 Touch since March 2014. One week ago, my touch screen stopped working. When I turned it on, the touch screen was working. I put the cover of the laptop down and left it for a few hours. When I came back the touch screen was not working. I have only tried a system restore and that didn't help. Any suggestions on what I can do? Thanks

Answer:Lenovo Ideapad S415 Touchscreen not working

Hi kawthar,
 
Welcome to Lenovo forums
 
As I understand that you are facing issue with touch screen of your Lenovo S415 laptop.
 
As you have also tried to perform system restore but unfortunately it did not work. I would suggest you to perform few software updates on your laptop.
 

Try to update the chipset driver. Once the new chipset drivers are installed restart you laptop and check if the touch works, if not.
Try to update the graphic driver and restart the system and check if the issue still persist then.
Update the power management driver and check.

 
After the above drivers updates if still the issue still persist the do a  BIOS update and check.
 
Hope this helps! Please do post back if the issue persist.
 
Best regards,    
 
Ashwin.S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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the keyboard on my lenovo flex is not working. ive tried everything...the sticky keys are off already checked. ive turned off my laptop and turned back on still nothing. ive looked online for somethings to try and no luck. i have even reset my whole laptop everything was wiped lost all my apps but still my keyboard is completely dead none of the keys work. ive only had this laptop less than a year. anyone have any idea what could be going on?

Answer:lenovo flex keyboard not working

also my touchpad isnt working either tthe mouse never shows up. ive been using the on screen keyboard

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I Tired To reinstall WindowsAfter Install windowsworking properly butOnly 4-5 DaysAfter 4-5daysNot working AgainI tried to install windowsPlease Reply for meSorry For Bad English.

Answer:Lenovo Flex 2 14 Space Key Not Working

Dear mijing,
 
Welcome in lenovo community,
 
Please try to
 
1-Turn off the machine >> unplug the charger >> Hold the power button for 20 seconds
 
2-plug in the charger >> hold the power button for 10 seconds
 
3-Turn on the machine normal and check if problem solved or not 
 
Regards,
Joseph

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Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

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I just got a new laptop last week, and i got the pen, but i am having issues with the sensitivity. I don't know if i accidently un-installed a driver for the pen, but all i have is the wacom pen desktop app for it. I've tried it in Paint 3D and the sketchpad, and still no sensitivity. I am trying to also work with Paint tool SAI, and it is not working for that either. I've tried everything to fix this, and i just can not. The pen works by itself, but i need sensitivity for me to work with my artwork properly. Please Help!

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I have a Lenovo Yoga 710 14 " Signature Edition 2-in-1 PC- bought it two days ago. W10. I have problems with the touchscreen when using it as a tablet. The touchscreen is working perfectly when it's in PC mode. Once I fold it and putting it flat (down at the table etc.)- the screen is no longer responding. It's like the touchscreen function is shuting off somehow. Anyone knows how to solve this?? Thanks

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Okay I just got the laptop today as a gift from a dear friend and I set it up and everything and It's an amazing product.  I am extremely excited about it because I am a graphic designer and I can work as twice now. The problem is the touch screen which I really love. The problem is that 60% of the screen's touch isn't working at all. It was working in the beginning for 30min but it was flickering like someone was clicking on it on random places but when I reinstalled the Elan drivers and restarted I found out that only a small portion of the screen was working. I will upload a video of the problem and I really hope someone can help me. Thank you! https://www.youtube.com/watch?v=C8XV07JMTJQ

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I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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HI I HAVE  LENOVO FLEX 14 IDEAPAD that is a year old  for a while now a section of the keyboard is not working properly. the 4 5 6 keys and the ones below it need to be puhed hrd for them to work also the m key does not work at all touchscreen seems to work fine would ppreciate some advice thanks

Answer:lenovo flex 14 keyboard not working properly

I think you need a new keyboard maybe.You can test your keys with this software: http://www.passmark.com/products/keytest.htmIf any of the keys do not work, you need to send it in to repair.

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So, I've tried EVERYTHING but I can't get it to work.
 
I have used my internal microphone to Skype call and Teamspeak, but it randomly shuts off. I have done the Microsoft troubleshooter and it actually said that there's no microphone to check on. 
 
Right now I'm still working with Windows 8, because I don't want to change to Windows 10 untill this is fixed. It should work in Windows 8, so changing to Windows 10 shouldn't make a diffrence in the first place.
 
My microphone has worked, the problem is that it shuts off randomly. I don't know what I can do?
 
With kind regards,
 
Anne-Louise
 
Edit: I remember this happening after setting up speech recognition. I just opened it and my microphone works with speech recognition, but when I want to 'train' my computer to recognize my voice better the microphone stops working.
 
Could speech recognition close down my internal microphone fully, and how do I change speech recognition so it doesn't work (I never use it, was for funzies).
 
Mod Comment: Moved post into proper forum. Edited subject to include model at the beginning of the subject line.













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Answer:Lenovo Flex 2 15 Internal microphone not working

I rarely use voice skype, but I needed to set it up for a class (I'm a teacher) and the microphone didn't work. I get the message that there is NO microphone, yet my Flex 2-15D has 2 built-in ones. I have spent a long time looking for drivers or even any information, but there don't seem to be any, or else I'm looking in the wrong place. Also there is no microphone jack so I cannot use my regular headphones with their microphone.Please help.

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Salam!Sir please help meMy kenovo flex 14 have some problem suddenly and now its shutdown functionality is not working ,,in most of the time ,laptop donot shut down when i try to turn off it...and remain as it is in working condition..then i shutdown it directly through pushing the power button for a while ,,but i am not comfoortable with it,,plz helpthanks!

Answer:My lenovo's flex 14 shutdown function is not working

http://www.tekrevue.com/tip/how-to-scan-fix-hard-drives-with-chkdsk-in-windows-8/

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Hello, I have had the laptop for nearly a year, still under warranty and, today, some keys stopped working on the keyboard, more concretly: 5 6 F1 F2 ? '  and CTRL (LEFT) keys (written with the touchscreen). The last time it worked I was using it in class taking some notes and those aforementioned keys were working. Once I finished, packed the laptop into the cover, and into the bag. ten minutes later I took it out in the library and they did not work.No water spilling had occurred (it was dry and the bag was dry too). And also there were no hits to the terminal. They just seemed to stop working, the pressure input feels pretty the same, so they are not stuck by any material underneath. I tried reinstalling the drives (through the hardware management), checked all options in keyboard assesment....tried with safe mode, still do not work.  Could it be some defect and should call for a replacement? Thanks beforehand.

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Recently I have recived my new laptop, the Lenovo Ideapad flex 10 and I have a few issues with it - and I am considering returning it. 1) Every now and then, my touchscreen freezes and I have to restart my laptop with the mouse to solve the problem. 2) When I go onto a specfic app (such as the camera man or a certain game) my screen flickers black so I have to turn it off with the power button to fix it. It is very aggravating. I appreciate any thoughts on this topic, thanks. 

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Hello i had my flex for few months now and yesterday i turned it on and keyboard lightning didnt work. No restarts or attempts to turn it on helped. Anyone knows how to fix ?













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Answer:Lenovo Flex 2 14 keyboard light not working

Dear Srotak
 
Welcome in lenovo community
 
Please follow the below steps
 
1- Shut down the machine
2- Connect the charger 
3- Hold the power button down for 15 secs
 
Then check the machine after the restart 
 
Let me know
 
Thanks
Alaa





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My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work. Thanks,Jeff

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I spilled water on my laptop a few days ago. My screen was fine at first, but then (I assume) water got into some part of the hardware. Now the display is barely visible. I think it could be the inverter board that was affected, but I want to know how to fix it/what part(s) I need.In addition, my keyboard doesn't work. The touchscreen keyboard doesn't work either. I can tap on the keys, but nothing shows up. What is affected so that I can't even use the touchscreen keyboard? Any advice would be much appreciated.













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Answer:Lenovo Flex 14-- screen dim, keyboard not working

Welcome to the Lenovo Community !
 
Water spilled into a laptop can cause a variety of problems as well as short  circuits.  It would be difficult to pin point exactly where your problems lie.  I suspect though that laptop isn't thoroughly dried out yet which maybe part of the problem.  I would suggest you open it up and let it continue to dry out, before proceeding further.  For your reference here is a link to your model's Hardware Maintenance Manual.......
 
https://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex15_hmm.pdf

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Hi,  I'm having issue with my laptop flex 2-14. my webcam is not working, it says that the camera it used by other program.i already updated the driver, i also uninstall and reinstall the driver. nothing happens. i also tried to turn on the privacy settings for the webcam, still not working!!! i cant use my skype Windows 8 Could you please check what would be the issue?THANKS

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Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

Answer:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

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Hi there, I got the problem, that my keyboard and touchpad are not working any more for me. There are some keys, which are still working. These are:- brightness FN keys- light on/off from my screen FN- airplane mode FN key I am using Windows 8. Also i restarted serveral times but no sucsess. My laptop is Řretty new like 5-6 Month oldplease help me! greetings zunv  PS: I would be very happy if i can write my question in German, to negate communication issues which may happen.Also i am not sure if my question is in the correct Forum. Apologize if its not.

Answer:lenovo flex 15 keyboard and touchpad not working

Hi zunv,
 
you could ask your question in the German forum, select Deutsch in the "support in other languages" menu at the very top of the forum or click the link in my signature.

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On my new Lenovo Flex 2 (AMD A8) i have upgraded to win 10 but i cant get the two-finger-tap to work. It dint work in 8.1 either. I can scroll in browser with two fingers. In the synaptics software the feature is activated but i doesent work. I have read some of the other threads about fixing the problem in win 8.1 but the registry files doesent have the same structure/names on my win 10. What to do?

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HELP. My keyboard and touchpad stopped working. Laptop is brand new. I checked Control Panel > Device Manager and system says both of them are working fine. Drivers are also updated.I`m typing with an external keyboard and mouse. Touchscreen and touch-keyboard work both fine. Is there anything I can check in the OS to verify what is going on? Maybe I turned off something. It's a mistery, laptop is brand new.Thanks in advance!!













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Answer:Lenovo Flex 2 14, Keyboard & Touchpad stopped working

Found the solution (customer support gave it to me):Hold the power button for 10-15 seconds and turn the laptop back on. The keyboard and touchpad worked again.

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I recently updated to the Windwos 10 Fall Creators update (Build 1709, 16299.125), and as soon as I updated, the graphics driver failed and switched to the Microsoft Basic Display Adapter. I tried updating and rolling back the driver without success. My driver right now is at the latest version (10.18.10.4358). I already tried fixing this issue with Microsoft support but they couldn't find any solutions. Microsoft Support Link: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/intel-hd-graphics-not-working-... 

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I have a lenovo ideapad flex 2 14 running winows 8.1. It has keyboard backlight and is activated by pressing Fn and Spacebar together. But when I try doing that it just presses spacebar normally.

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Hello, I have been using this laptop for a while with windows 8.1 running and touch screen used to work till today.  I google it and found that i have a missing driver (HID-compliant touch screen)  Device Manager --> Human Interface Devices -->HID-compliant touch screen Does anyone know how to get the driver? ThanksSpoiler (Highlight to read)     

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Hello, i am using an hdmi to hdmi cable to try to connect to a Benq projector. i use the same cable from my tv box to the projector with no problem but when i use the lenovo flex 5 15 it will not recognize it. I can use an older computer to the benq with the blue PC connector and it works also, am i missing something or is my hdmi not working properly?thanks

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the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

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Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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Hi, possibly right after installing some updates, i saw that the cursor was big as if i was holding my finger there, and it was on the bottom left of the screen, sometimes flickering as if i was swiping the screen, though i'm not doing anything. Could this have to do anything with me getting something on the screen, or the fact that the corner of the pc was bent and was pressing into the upper right corner of the screen? I don't really need or want to use the touchscreen, so if i can disable it, that would be excellent, but it would be even better if i could fix the problem so i could still use the touchscreen i can still use the mouse, but sometimes the nonexistent touchpad input interferes with the normal mouse input, so i would greatly appreciate any help for me to solve this problem. I tried looking for where the touchscreen drivers for the ideapad were, so i could update them, but i'm not sure where to find them.thanks, david

Answer:lenovo u530 touchscreen not working windows 8.1, locked on bottom left of screen

apparently, after i restarted the computer a second time, the problem went away, but i have no way of knowing if it won't come back.

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I just tested my camera after my upgrade to Windows 10 and it's not working.  I double checked the settings and it all looks fine. I checked to see if maybe it was just the camera app but, the camera is not working in anything.  All I get is a grey screen with a camera icon with a line through it. I have the newest drivers from the Lenovo support site but, still not working.  Any ideas? Thanks in advance    

Answer:Lenovo Flex 3 1570 internal camera not working after Windows 10 upgrade

Have you found a solution to this problem?  I am having the same issue.

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respected all,lenovo companion not working properly after upgrade to Windows 10 v 1703 (creator update)its shows errror even after update of system interface foundation driver Modle no: flex 3 1580 type 80R4system interfae foundation driver v 1.0.76.0lenovo companion v 3.72.1.0Windows 10 - 1703  requsted to all please informe me if any has fix for above issue.i had attached screen shot for above reported problem too. thank     

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Hello any masters out there who can help I would really appreciate it.I am a High School Freshman and upgraded my Flex 3 couple weeks ago and everything seems OK but I lost my touch screen feature and noticed today the camera doesnt work either. Only answer i could get from school tech dept. was to downgrade back to windows 8 but i dont think thats right answer either.  Anyone else experience or fix this??? thanks Dom

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Hi,I upgraded my lenovo machine from win8.1 to win10 recently. Now brightness(reduce) key and down arrow key alone are not working(before upgrade, all the keys were working). Now all the other keys are working fine, except these 2. I dont think it could be because of dust. When i tried in safe mode only those 2 keys were not working. Please help.  

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Hi My flex 20's left side of the screen no longer has touch functionality - right about 1/2 of the screen. Can someone help please?  -Arjuna. 

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hi there, so i have a new Flex 15 and touchscreen doesnt work out of the box. the screen looks fine and views fine. the Flex 15 came preinstalled with Windows 8. i have done a clean installation of Windows 8.1 to see if that solves the problem and installed all windows 8.1 drivers from Lenovo, same issue, the touchscreen is unresponsive.  i doubt its a hardware issue as the screen looks completely fine, but what can i do to make it work?

Answer:new Flex 15 touchscreen problem

I too have a new Flex 15  ( 8.1 windows) with an increasingly dead touchscreen. It seems to require several minutes of warm up to register touch screen actions after returning from sleep or hibernation. Full shut down and rebooting sometimes restores touch but even that is a crap shoot. You will read from others of trying driver updates, disabling power settings, reloading windows, complete wipe reloads, but ney, try as you will, there's a software bug. Most likely has something to do with windows 8.1. from I've researched.Lenovo is silent on this issue, but the boards are filling up with lost- touch win 8.1 machines.Meanwhile, do we wait or return our Flex-no-touch laptops?I have less than a week for 30-day Return. Decision time Lenovo.   

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Hi, I've just bought a Ideapad flex 15 and the touchscreen isn't working. Does it need activated in some way or should it just work straight out of the box? Thanks

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Hi, Ive justo bought a Flex 3 Lenovo. The problem I have is when I surf the internet. The touchscreen works perfectly in the login and in the desktop however once I open mozilla it stops working. Thanks for reading and I hope you could help me! 

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Hello,I have some troubles with a laptop from a friend.The Touchscreen did not work anymore and he asked me if i could help.Until now not . Maybe someone here can help me?I see a few post more about the same problem, but they did not helped me.- disabling wake on- clear the screen Anybody else had the same problem with Windows 10 fully upgraded to Creators update?Thanks in advance. Gr. William

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I have a flex 15 20309 that needs the lcd cable replaced and I cannot seem to find it anywhere. It was chewed on by a dog so I have had to replace the screen, lid and bottom case. Everything is working except for the touchscreen and one of the pins on the lcd cable on the end that plugs into the screen looks burnt and is almost completely gone. The screen is an exact replacement with matching model # as the original. The cable says "st7 edp fhd cable" quanta p/n: dd0st7lc120. I can provide a picture if necessary. Any help would be greatly appreciated!

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Hello! I'm experiencing a somewhat common-sounding problem with my touch screen.  It's not listing under Pen and Touch on the System Information page of Control Panel, but I can locate it in Device Manager under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  I can use it like a mouse but it doesn't work like a touch screen.  I'm not quite savvy enough to uninstall the drivers in Device Manager and hope for the best - I feel like I'm going to wreck something by accident.  Any advice?












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Answer:Touchscreen issues on Flex 15, showing "No Pen or ...

Ditto. On the other thread for this problem, uninstalling did not help one person, so it looks like we'll have to wait for a fix, but I'm not super-saavy either, so maybe one already exists?

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Hi. Touchscreen just stopped last week. No idea what caused it. Have tried some of the solutions suggested such as disabling and re-enabling "HID compliant touchscreen" in device manager but no success. running windows 10.Any ideas gratefully appreciated?

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I have a Flex 2 15 laptop with very, VERY cracked display. There are so many ghost touches, that I can't log into Windows and set anything there.Is there any way to disable touchscreen in BIOS? Any other suggestions?

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Hi guys! I bought one week ago in Italy a Flex 10 with Windows 8.1...it works fine for like 20minutes, then touchscreen stop to work and I can only use the touchpad or mouse...then if I reboot the system the touchscreen works again and stops after 20minutes again..is it broken? needs to bring back to the shop? Thanks

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I've had my Lenovo ideapad Flex 15 for just over a year now, so I guess this is the time at which things start going kerplooey. Today my touchscreen started going haywire, clicking rapidly and repeatedly in one random spot in the top left corner of my screen, so fast I couldn't use my touchpad to get the cursor away from the spot. After closing and reopening the computer, the problem stopped momentarily but then came back. I rebooted and when Windows restarted I received a pop up that "Windows Mouse and Keyboard Center has stopped working." The problem returned shortly after, and now my touchscreen has stopped working altogether. Can anyone help me?

Answer:Ideapad Flex 15 touchscreen woes

Update: The problem is now intermittently returning. If I close my laptop and reopen it, it seems to disable the touchscreen for a period of time so that I'm able to actually use my computer for a bit before it starts feverishly attacking that one area of the screen. All instructions I've found online to disable the touchscreen haven't worked... I'd love to have it functioning again though. Help? 

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I bought this piece in january. And the problem is from 5 months. The touch screen stops working. And then starts working automatically.Its in a loop of working touchscreen and not working touchscreen phase. Any help regarding this is welcome.

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A friend of mine brought his Lenovo ThinkPad Yoga 11E touch - by today because after he did a "clean install of windows 10 Pro. his touchscreen is no longer working...I've just spent the last 2 hrs. installing the "lenovo" drivers and software packages...But can't seem to located the HID touchscreen drivers or any documentation to support the touchscreen on the "Lenovo" site...I've also tried all the "lenovo" whiz bang apps the fix this issue...Does anyone have this model: Intel Celeron N2930 (2.16 GHz),8GB RAM,128GB Solid State Drive,11.6in 1366x768 Touchscreen LCD,Intel 802.11agn wireless,4c Li-Ion,Win8.1 Pro 64 - (Lenovo's description of this PC) that has been able to get the touchscreen working post windows 10 install? Or a link to the correct drivers for the touchscreen? Or could Lenovo support maybe point to these packages so I can get this thing working as marketed...

Answer:Thinkpad Yoga 11E Touchscreen LCD,Touchscreen not working!!! WIN10 Clean install

I have the same issue with my thinkpad 11e. Today I upgraded to windows 10 and the feature I like disappear. The computer don't have the touch function. I want to know if someone know if there is a fix out there? Thanks.

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Hi All,
 
I just bought a brand new Flex 2 15 inch with i5 and Windows 8.1 in the US.
 
But the touch is behaving weird and is extremely jumpy and erroneous while charging... 
 
I have tried plugging into all different power outlets - Ground is proper. This issue is occuring everywhere.
 
Here is a sample screenshot:
 
Link to image
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:Flex 2 15 - Touchscreen issue - jumpy while charging

Thank goodness!!! Someone else is also facing this same problem!! I have this jumpy touchscreen issue every now and then and not only during charging. Right now my touchscreen's not working and now I just have a touchless laptop!!! Please some one tell me the solution to fix it!!!

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