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ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC...

Question: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC...

Just got this result. What does this mean??Thanks!

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Preferred Solution: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC...

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After poking around on other threads, there's a chance this is related to the hardware drivers. However, I wasn't able to find a thread with this exact error code, so any help on what this means and how to correct it would be appreciated thanks! This is generating on a LENOVO ideapad Y700 series laptop (15 inch).













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Answer:ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI

Update your Intel Video driver and the false error from LSC should disappear.WVC007002-UM7YSIw=windowsvc=video cardtest 007result code 002um7ysi is a hash code of the serial number of your machine and useless info<unless you chose to send feeback info to Lenovo

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Hi,can you please help me solve this problem? I've been having problems with my internet connection (works fine on other devices). It takes a lot of time to get started with the connection - it's very slow in the beginning... Thank you!! 

Answer:Lenovo B50-70 hardware scan shows this error code - Result code: WWF00F008-HK0X2L

Hi MacKapu ,
 
Welcome to Lenovo Community.
 
The error code does match possible issue with the Wifi  based on code Windows: Wifi:00F(test)008(result) 
 
Such code thou would be best interpreted by Lenovo tech support team using their tool and your Serial number.
 
It would be best to give them a call for the code 008 (WWF00F008-HK0X2L) result and likewise would be able to advise how to proceed just in case that the WLAN card itself have hardware issue based on the test. 
 
Especially if you have already tried uninstalling and reinstaling drivers for the WLAN card , maximize performance by turning off power management WLAN property and setting to highest on roaming tendency  or even doing complete factory reset aka OKR (everything wiped out but restored to out of the box setting )  . 
 
Note:  
highlights to link  available for further reference
 
Please get back to us on how things would go . 
 
Regards ,

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Lenovo Edge Thinkpad E450
 
 
Mod's Edit: System model added to Subject line to improve visibility / clarity
                      Moved posting to theThinkpad E forum
 

Answer:Thinkpad E450 - Hardware Scan with error result code WWF00F008-UK7CKD

Hi Liberalmeida,
 
Welcome to Lenovo Forums!
 
Please find the below given link and send a private message with the laptop serial number and the laptop MTM number to validate the result code for the further assistance.
Click here to view the private message.
 
Please provide the above details at the earliest for the further guidance.
Will be awaiting for your kind reply.
 
Regards,
Naveen.v

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Hello, I recently got a result code from my hardware scan: Result code: WHD01V00G-HJ9B6E When I look at the results I can see that the only failure was the "SMART short self-test" Not sure what this means? Thanks!













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Answer:G 500s Hardware Scan Result Code

hi timnava,
 
Welcome to Lenovo Community Forums!
 
You can try other HDD test to verify that the HDD really is failing
You can try HDTUNE
 
If this give same Samrt test failed then I suggest you back up your Documents and Call lenovo Technical Team about the problem.
http://support.lenovo.com/en_US/feedback/detail.page?LegacyDocID=MIGR-76613
 
Regards
Solid Cruver





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During a hardware scan, the USB test Failed. I got a result code: WMB01A008-WL7A8I.Why did my computer fail the USB test? and how can I fix this probem??

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Can you tell me what this is for please?  I need to assess the potential cost of repair/replacement of pieces/parts vs new computer.  Thanks a bunch!

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Hello Could someone enlighten me on this result code please?  

Answer:E430 HDD hardware scan result code - WHD01V002-RM9WHF

That type of error indicates that your hard drive has bad sectors (areas of the hard drive that are damaged and cannot be read or written to properly) and is failing, so you need to immediately backup your important data, create a Windows recovery disk/drive, and plan on replacing the hard drive on your system.   If it is under warranty, open a support ticket with Lenovo, but if not, you can get a shop to install a new drive and and clone it using your existing drive, but do not wait to do so.   You can use the Windows Check Disk utility (chkdsk.exe) to locate the bad sectors and move the data to good sectors, but that is just a stop gap, and in my experience bad sectors will continue to multiply until the drive eventually fails, and in some cases just the action of checking the drive and attempting a repair can cause more damage. Best of luck,

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The Lenovo solution centre show failed,And the result code is WVC003002-UL7YLL., the issued device is intel(R) HD Graphics 530.How can I resolve that

Answer:Result Code: WVC003002-UL7YLL. Y700 hardware scan ...

=Call the support center or try another video card diag tool to confirm the error(if any).State your video item, you state intel. Do you have the latest driver installed?

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HelloJust recieved a hardware scan results witht he following failure.Result code: WHD00V000-UL7XKHDevice: Intel (R) HD Graphics 520please advice...

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Hello everybody, I ran Hardware Scan on my laptop (Lenovo Ideapad 700) and an error occured for the first time I own this computer. There is a problem with PCI Express - the result code is: WPE001001-WM7YWF. Could anyone help me, please? Thank you in advance. I attached print screen of the error and the log to this message.


























PCI_Express_Error_2.PNG ?65 KB

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After running my hardware scan for my Lenovo laptop, I got a final result code message:  W1ZAQMXWQ-8MKSW4FailedWednesday, February 22, 2017 10:38:22 AMHardware scan has detected one or more failures.Reference the error code below when contacting Lenovo support at http://www.lenovo.com/eticketDate run: 2/22/2017 10:38 AMDevice: ST500LT012-1DG142 - 465.76 GBsSpecifically, the view log pointed out SMART Short Self Test, SMART Drive Self Test and Targeted Read Test to have failled a "test". Does anyone know what this information means? What should I do to ensure that this problems can pass the test?Please note that I am no longer under warranty.  Thank You! 

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I just had the following hardware scan that resulting in a failed test on one of my storage drives. This comes after a major windows 10 update a few days ago.  See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test).  Can this be repaired or do I need a new drive? Thanks


























Lenovo Solution Center Log File.pdf ?116 KB

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Can't seem to find this in support or forum. The only known regular issue I have is graphics stop/reset while browsing, don't know if it's related.THX!

Answer:Y700 Hardware scan fail, result code WCP03E000-UL7

WCP03E000-UL7BWG, got cut off

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My computer started lagging and crashing. I ran a hardware scan to check and the targeted read test failed, the SMART short self test, the SMART drive self test and the local connection test failed as well please help!!!

Answer:hardware scan failed result code WHD01V01I-UK7WIH G50-80

From the information provided it sounds like the internal hard disk drive has failed.  This would mean a replacement is needed.  I would suggest contacting Lenovo support directly by phone to verify warranty, then set up a service appointment to have the hard disk drive replaced.  If you are not under warranty, you can purchase a replacement drive on Newegg or from other retail site and replace the drive yourself with minimal issues.
 
Your service manual will have all the needed information (How To) for replacing the Hard Drive and include a listing of supported drives to chose from.  I have had the best luck with Seagate brand, they are the most trouble free in my experience.
 
Good luck.
 
CB

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  This kept erroring so when I ran this test I had ;Disabled Wired LANTurned on WirelessConfirmed that I can access InternetTurned off FirewallProduct : W520 4282CTOBios : 8BET62WW (1.42)All drivers are latest and windows up to date. I am using Windows 8.1 Please help to get rid of this error. This has been occuring for a few months now. thanks.













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Answer:Hardware scan failed with result code WWF00F008-WJDZ3F

Hi Micron98,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing the issue with Wifi error on ThinkPad W520.
 
This issue will occur when the system is not connected to network, hence I suggest you to check with different network switch or different router.
 
Please click here to visit the link for further assistance.
 
Hope this helps. Do post back if issue persists!
 
Best regards,

Hemanth Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I get the following failed result code when I perform a hardware scan via Lenovo Solution Center on the SanDisk SSD U110 16GB: WHD00V00S-UL7XVG. Does anyone know why I keep getting this error and how to fix it? I don't even know if this drive is being used for anything. It does not show up under my computer in windows explorer.Thank you! Here are details from the log file:Display name: SanDisk SSD U110 16GB - 14.91 GBs Manufacturer: SandiskModel: SanDisk SSD U110 16GBSerial: 134610403527 Firmware: U21A001 Size: 14.91 GBsPhysical sector size: 512 Logical sector size: 512 Logical sectors: 31277232 Supported standards: ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI, ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI Spec version: Unrecognized Version Partition schema: GPT UNALLOCATED: 1.09 MBs Index 1 Size: 14.91 GBs-----Diagnostics SMART Status Test: PassedTargeted Read Test: Passed Random Seek Test: Failed Funnel Seek Test: Failed SMART Short Self Test: Failed-----

Answer:Lenovo T440s Hardware Scan Failure Result code: WH...

The device is a 16GB Solid State Drive (SSD) that is used by the Lenovo box to speed performance by caching frequently-used areas from the main hard disk. The error indicates a fault with the SSD (I have had the same problem on 2 different SSDs after using them for about a year each). I'm not sure why the SSDs seem to keep doing this - perhaps the write cycle count of certain blocks is reached too quickly in this environment, or maybe the ExpressCache software used for this function is not completely bug-free. You can continue to use the SSD as it seems from my experience that it continues to work, but not quite as efficiently as the faulty block(s) would mean the data there would be fetched from the Hard Disk after all. It would be good to hear more on this from Lenovo so that we can figure out the best course of action.

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Hi, I just bought a brand new Lenovo ideapad Y700 and when I ran the hardware scan, everything passed except for the mathematical operations test for my Intel(R) HD Graphics 530 video card, which resulted in a failure of the hardware scan and a result code of WVC007002-UK7W7N. What should I try to fix this issue?











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Answer:ideapad Y700 Hardware scan fail, Result code: WVC0...

Hi, I got this too with my Y700, it's down to the VGA driver rather than the hardware but it shouldn't affect any functonality so no need to worry about it. Hopefully Lenovo will issue a new driver soon to resolve it If you don't want to wait I managed to solve it by installing the most recent driver from the Intel website, please note you won't be able to run this from the .exe download, you'll need to download the zip file, extract it, and then install the driver from device manager.

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Just received my new Yoga 700 (14ISK 80QD).   Running a hardware scan, I got the following error:
 
[Link to image showing S/N removed]
 
Is my unit defective?  Please advise.
 
Thanks,
 
 
Moderator comment: Serial number(s) removed to protect member from mischief.













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Answer:New Yoga 700 failed hardware scan (Result code: WHD00V000-UL7XKH)

Good day and welcome to the community.
 
Please see: https://support.lenovo.com/us/en/documents/ht105222 which states that the 'mathematical operations' error is a false alarm. The article suggests updating to the latest version of LSC and provides a link.
 
Hope this helps.
Regards.

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I just had the following hardware scan that resulting in a failed test on one of my storage drives.
 
This comes after a major windows 10 update a few days ago. 
 
See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test). 
 
Can this be repaired or do I need a new drive?
 
Thanks
 
 
Moderator comment: Model added to subject for clarity.


























Lenovo Solution Center Log File.pdf ?116 KB

Answer:Twist S230U - Final Result Code : W1R9BVEZS-AANTV4 after hardware scan

Hi Lenboy
Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you are getting an error code while running hardware scan.
Eventually Hard drive is going to fail, backup all your important stuffs & contact Lenovo for new hard drive if system under warranty.
 
I hope the above information helped you
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Hello,
 
my Hardware Scan W540 (20BG001CGE) failed with the following result:
 
Link to image
 
Any hints/tipps?
 
Thank You
Uwe
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:W540 Hardware scan failed with result code WVC00R009-WJ7X9H ,-WJ7X9F

LSC error codes are totally unhelpful. Try updating your graphics card driver and see if it stops complaining.

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I know I am behind the times using a Thinkpad T400 with Windows 7 Pro 64-bit but I am having a heck of a time using  this machine as it constantly freezes up.  I tried running the diagnostics and it failed on the SMART tests and did not complete the remainder of the tests ie video card, etc.  The final result code was:W1UKDVUB5-QE4MD9 Does anybody know what this code means - how much trouble am I in and why is this machine freezing up all the time? Thanks for any thoughts or assistance. Lorelei

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The desktop is ideacentre 700-25ISH, I bought it for less than two months and actually I was out of town for several weeks last month. It is basically brand new. I run the hardware health check from lenovo companion and got the error code WMB010000-WM7VJI. The reason that I run the test is just because the machine may power off abruptly everyday. And I once got a message like USB  port power surge after login. When the machine is down, I have no way to power it up. The only thing I can do is just unplug everything and use the desktop tomorrow.  

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This is a new HDD I just cloned from the old HDD.  All other HDD passed should I be concerned? Very much appreciate any help

Answer:hardware scan T430s - smart drive self test warning Result code: WHD01V000-WJUD6F

Can you grab something like HD Tune and check the health tab on that drive?

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i need help.my pc keeps crashing and im trying to figure out why.im running windows 10 updated from windows 8 latelyi im currently defragging my harddisc and updating driversthe problem is that after half an hour or two my pc freezes and the only way to restart is to hold down the power button or pull out  the battery. afteer restart i have another half an hour or something.  

Answer:Lenovo z50 result code from error scan of storage ...

I'm having the exact same issue but my Code is: WHD01V011-DL7C8J What does this mean?  Does it mean my HDD is knackered?  I run a Lenovo Diagnostics Test and it passed all barring a few - Smart Drive etc failed. I'm concerned my laptops faulty and wondering if it's quick, easy and CHEAP to repair. ThanksAsh.

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The Lenovo Solution Center performed a hardward scan and it returned 1 error and instructed me to click on the link to submit an eticket. So I clicked on the link and got nothing but confusion from that point on. I can't find anywhere to submit a ticket to just find out what the error code is. All I get presented with are charged support options. I'm not experiecing any hardware issue as my systemseems to run just fine. But I would like to know what this error code points to. The code is"W1AH5U4VT-G4H1Z4". How can I find out what this is?

Answer:Hardware Scan Error Code

If you re-open the Lenovo Solutions Center and select Hardware Scan, on that page there is a See Last Results  link that will show you the report created during the last scan, and in that report it should show you what part of the test caused the error.    It may be something simple to fix with an updated driver (a lot of times it is just a video driver failing the Mathmatical Operations test), but hopefully that information will help you find a solution.    BTW  If it is the Mathmatical Opertaions test that failed, uninstalling and reinstalling the driver for your video card, or just updating to a newer version will usually fix that error. Cheers,

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I have the error code in the title. The results say it has something to do with a PCI Express. I do not understand any of that.What does this mean, do I need to fix something?Is there a place to look up what the error code means?

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I ran a hardware scan and I got this error code, what does this mean?

Answer:Hardware Scan Error Code WHD01v01i-HM9A5H

Hi Kamilah3, 
 
Welcome to the Community Forums. 
 
The code generated by Lenovo Solutions Center are decoded by an internal tool of Lenovo technical support for recommendations to call in. But the details of the scan can be interpreted by Read and Write errors or S.M.A.R.T. failures that meant that the harddrive falls short of its integrity.
 
In such event, the immediate backup should be done for possible failing harddrive to be expected in the near future. SMART test alerts users to protect their data before it happens. Call technical support for In-warranty repair.
 
Hope this help answer your query.
 
Regards
 

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I ran a hardware scan and I got this error code, what does this mean?

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HI,Community, what means this Error code,it is from Hardware scan at USB.WMB008008-BM8X6J

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I the log seems to only provide the following code (no explanation I can find) for a warning associated with the Quadro M1000M videl memory test. How/where do I determine the significance/explanation of the result code to determine if the problem is sufficient to contact warranty support? Quadro M1000MResult Code: WVC007000-UM7V1E  Mark   


























Log.PNG ?69 KB

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I have this error on my all in one  -Do i need to do anything with it - If it is related to the Card Reader Slot- then this is currently not being used. thanks Mike Morson

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I have a T460s that is having intermitant blue screen.  I performed the F10 hardware test "Full", I got the Final Result Code U1DC7N9LS-QXAQMC.   I am unable to find a reference for it.  What does it mean? Thank you, DaveMc1

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Hello Lenovo Forum To upgrade my Lenovo G500s (model 20245) I bought a new RAM kit from Amazon and installed it.It's this one:http://www.amazon.de/Corsair-CMSX8GX3M2B1600C9-Vengeance-2x4GB-1600Mhz/dp/B00EXBUW7I/ref=sr_1_10?ie=...I know it says it's DDR3 RAM, but the voltage is 1.35V, like it is needed by the Laptop. The Laptop booted without problems and the RAM is detected in BIOS, windows general information and CPUz (Dual Channel, 1.35V all fine). By running the Hardware Scan of the Lenovo Solution Center (version 2.8.007) for a quick check of my new RAM unfortunately the "Quick random pattern test" failed, producing the following result code: WME800800-HL9Y7D Googling this code didn't help at all.Can you give me a hint what this code means? Does the memory is damaged? Until now I didn't test any applications (benchmark / games), will try some tomorrow.  Information about the Laptop: (mainly taken from CPUz)Lenovo G500sChipset: Intel Ivy Bridge Rev. 09Southbridge: Intel HM76 Rev. 04 BIOS: 7BCN36WW (V 2.02)--> btw. I tried installing the 2.03 one (http://support.lenovo.com/de/de/products/Laptops-and-netbooks/Lenovo-G-Series-laptops/Lenovo-G500s-N...but the installer said it is not for my mainboard!  Thank you in advance!













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Answer:Lenovo G500s, after RAM upgrade error code in solution center hardware scan WME800800-HL9Y7D

If the BIOS is properly recognizing the memory, Windows is also recognizing the memory and the computer is running fine then I wouldn't worry.  The error in the Lenovo Solution Center maybe a false error due to the difference in the latency of the new modules.  The new memory is CL=9 where as the typical memory for your model would be CL=11. 
 
If you are still concerned about the new memory then I would run MemTest on them.  That utility would give you a better indication of how the new memory is working in your system.  Here is a link to the freeware version....
 
http://www.memtest86.com/

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upon scan I recieve the following hardware failure with subsequent result code. Not readily visible as to where to enter said result code for solution. Link is vague.  H50-55 result code WHD01V002-WK72OL   Thank You for your assistance and guidance.

Answer:hardware failure result code WHD01v002-wk72ol on H...

Hi there, Lisbun -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You're issue might be similar to this thread.
 
Can you try to run an HDD stability test by running Lenovo's HDD Diagnostic
 
Or:
 
If you have a Western Digital drive, see Data Lifeguard Diagnostic for Windows
If you have a Seagate/Samsung drive, check Seatools for Windows
 
If you get any errors on the HDD test, your HDD is most likely failing and you will need to contact lenovo for service. 
 
Please update us how it goes.
 
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I've look all over the lenovo website and can't find where they list what the result codes mean. I got an error code regarding memory, result code: wme800800-um7cfg Can someone tell me what the code means?

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Hi everyone. Can anyone tell me what this code means. It relates to a failure in the random pattern test on physical memory.  Does this mean I have a fault on my installed RAM.Any assistance is much appreciated. Charlie

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hello. i scanned mysystem using LSC and iut gave me the following result Storage devicesDisplay nameSAMSUNG HM160HI - 149.05 GBsManufacturerSamsungModelSAMSUNG HM160HISerialS18PJDNS104726FirmwareHH100-12Size149.05 GBsCache8.00 MBsTemperature42 CPhysical sector size512Logical sector size512Logical sectors312581808Supported standardsATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPISpec versionATA-ATAPI-7 T13 1532D version 0Partition schemaMBRIndex 1Partition typePrimaryFile systemIFS, HPFS, NTFS, exFATLabelSystem ReservedMount pointG:\Serial264D6489Size100.00 MBsUsed28.33 MBsFree71.66 MBsIndex 2Partition typePrimaryFile systemIFS, HPFS, NTFS, exFATMount pointC:\SerialCC638811Size38.96 GBsUsed34.45 GBsFree4.51 GBsIndex 3Partition typePrimaryFile systemIFS, HPFS, NTFS, exFATLabelNew VolumeMount pointD:\Serial7E3BE8F9Size109.98 GBsUsed15.77 GBsFree94.21 GBsDiagnosticsSMART Status TestPassedTargeted Read TestFailedRandom Seek TestPassedFunnel Seek TestPassedSMART Short Self TestWarningSMART Drive Self TestWarning  can anyone please guide me what should i do?













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Answer:LENOVO Thinkpad x201 showing hardware test Result code: WHD01V002-WK5CCH

First, its a good idea to remove your serial number from the post. The diagnostics points to a possibly failing hard drive. (the part that stores the data on the pc). Ensure you keep good backups of your data just in case it completely fails. Next, you should get in touch with lenovo and make a warranty claim so they can look at it or advise you accordingly or maybe contact an authorized service center.

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Lenovo Solution Center scan 2 errorsQualcomm Atheros AR9485WB-EG Wireless Network Adapter Result code: WWF00F000-HK9X4K_________________________________________________Motherboard  USB Host ControllerIndex 3USB verion 2.0 DiagnosticsChipset test           FailedPCI/PCI-e Test      FailedUSB test                 PassedResult code: WMB008000-HK9X4K  Can anyone tell me what these mean?













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Answer:Hardware scan code meaning?

Hi wmfox1 , 
 
 
Greetings. 
 
 
It appears as : 
 
Result code: WWF00F000-HK9X4K Windows-WIFI-Test-000 is usually unremarkable / not available
Result code: WMB008000-HK9X4K Windows-Motherboard- Test-000 unremarkable / not available 
 
Best that you uninstall current version of your Lenovo Solution Center for the latest released version and scan.
 
Any problems you noticed with the wifi or the motherboard in particular?
 
If you have any errors scanned on the new Lenovo Solutions Center , call in tech support for the recommended repair .
They have also the tool to decipher the code and likewise provide you the suggested action plan to proceed.
 
 
Have our post updated on how it goes .
Hope this information helped you on this issue.
 
 
Regards

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 hi--does this mean anything to anyone?  result code WHD01V00I-WIMWSF the convoluted weirdness of submitting a support request hasn't got me anywhere

Answer:hardware scan failure code (?!)

Hi, davidicus
 
Could you send me a private message containing your machine type and your serial number so that I can do more research on this error code?
 
Thanks in advance,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hello .  I just got my Lenovo Yoga 700 today and when i got home and ran tests using the Lenovo solution center, I received the error result code WWF00F000-UL7A7M.  What can i do to get rid of it? Thanks, Wes

Answer:Error Result Code: WWF00F000-UL7A7M

Hi Wes, The test results just indicates that your WiFi adapter failed the Local Connection test, but that is just a warning, and not an indication of any problem.   To verify, open the Lenovo Solutions Center Select Hardware Scan and then Selected Tests.     Choose to run only Wireless Adapter test,and then view the resulting log.     Lenovo Solution Center (LSC) shows warnings in the Wireless LAN hardware scan testhttps://support.lenovo.com/us/en/documents/ht076691 "These warnings appear due to the state of the network your PC is connected to and not the state of the wireless LAN hardware in the PC.  For example, the user may not be connected to a wireless LAN network or the wireless LAN network may not have access to the Internet.These warning messages do not indicate a hardware issue.  No hardware should be replaced as a result of these warnings." I get the same code WWF00F000-[encrypted serial number+date] on my system, because I too only connect to a WiFi router, and not via WiFi to a Local Area Network (LAN)  so nothing to worry about. Cheers,

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I just run a solution centre hardware scan & got a USB test fail code WMB01A008-WL7XPI what does this mean & what should I do about it? its a nearly new Thinkpad Product no 90ED001PTA

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Hello there. after last harware scan it was found issue with harddisc error code:WHD01V002-WK7X0I.Targeted read test was failed.It is important problem???Could you help me??? what can i do now???













Solved!

Go to Solution.

Answer:Thinkpad L540-Hardware scan has detected one or more failures CODE:WHD01V002-WK7X0I

Hi Kody33,
 
Welcome to Lenovo Community!
 
As per the query, we understood that you are facing an issue with HDD drive test on your ThinkPad L540.
 
Check with running chkdsk once and retest the HDD, if the issue still persists then it would be better to take all the personal data backed up and replace the drive.
 
To perform with Chkdsk, go to start and type cmd and open with administrator, now type chkdsk and press enter.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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Hi, From last cople of weeks, I have been getting BOSD's with increase in frequency every day. I had number of failed restore/refresh attempts, when the system was not even booting up, only to result in formatting C drive (and all the documents :'( were gone ).Finally when somehow it booted up, I installed the lenovo diagnostic tool, and it is showing failed memory. What should I do in this case ?The system has also become very very slow and just browsing between different folders take couple of minutes. The laptop is only 8 months old, but I bought it from Saudi Arabia when I went there earlier this year on a business trip. I live in India and would like to know that would the machine be still covered under warranty here also ? Result code of failed memory test : WMB00B000-DK7V1E I am copy/pasting the error log below, in case if it can come any good ! I have removed the test results with "passed" as their results due to constaint on word limit. However, I would be happy to mail it in case someone needs it.  Thanks Failed02 January 2015 04:48:59Lenovo Solution Center Log FileResult code: WCP23E000-DK7V1EProcessorDisplay nameIntel(R) Core(TM) i7-4702MQ Processor @ 2.20GHzModelIntel(R) Core(TM) i7-4702MQ Processor @ 2.20GHzVendorINTELNumber of Cores4Number of Threads8Signature306C3hMax Speed2.2 GhzCurrent Speed2.079273 GHzFeaturesMMX, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AES, AVX, CLMUL, FMA, PSE, PSE-36, IDA/Turbo boost, HTT, XD, VM... Read more

Answer:Regular crashing with blue screen (BOSD) with different error codes/ Result code: WMB00B000-DK7V1E

hi yogaal,
 
Welcome to the Lenovo Forums.
 
Based from the diagnostic results, one of the memory chip (4GB) is showing signs of failure -- this may explain the constant BSOD errors that you're getting along with the slow system performance. As for getthg this fixed, you may want to check the International Warranty Service contact info below there in india as you didn't mentioned the model of your lenovo system.
 
http://support.lenovo.com/us/en/iwslookupidea
 
 
Regards

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Question: Scan Error code

I upgraded from Win 8.1 to 10 and windows starts selecting first folder on desktop and folders .After I did a Lenovo hardware scan, it saw these Lenovo Solution Center Log FileSMART Short Self TestFailedSMART Drive Self TestFailedOverall result code was reported as W1EHK8CKG-NKNMS9. What is the cause and solution.

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Trying to fax using my Windows Fax and Scan feature via my laptop modem. I can receive, but when I try to fax out, I get an error code: "The message could not be sent. An error has occurred." Can anyone help me resolve this issue?

Answer:Windows Fax and Scan Error Code

Hi, Welcome to VF,

You could follow this aricle Error message when you try to use the Windows Fax and Scan feature to send a fax in Windows Vista&#58; “The message could not be sent. An error has occurred.”

Hope this help,
Captain

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Unable to remote to machine at work since upgrading to Windows10.

A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.

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This thread is exactly in title. I am having a BSOD issue 0x00000024, while trying to scan with MalwareBytes. Dm Log is attached.

Answer:BSOD trying to scan with MalwareBytes, error code 24.

The dump is giving me no information other than it is a third Party driver causing the problem. Do you have another anti Virus installed? If you do, put Malwarebythes folder in the scan exceptions, and stop the other program and run Malwarebytes again. See if that helps.

If not, uninstall Malwarebytes with their removal Utility and reinstall it. https://helpdesk.malwarebytes.org/hc...s-Anti-Malware-

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Hi,

I have Win7 HP 64 and MS Office 2010.

I am trying to scan a doc and then forward using Windows Fax and Scan and then Outlook email.

I get this message:

'A problem with your mail program prevented Windows from forwarding the scan as an attachment to an e-mail message (MAPI error 0x1a)'.

Any ideas as to cause and fix.

Software is at latest patch level.

Thanks.

Answer:Windows Fax and Scan - error code 0x1a

Sounds like a mapi32 conflict problem.
search for mapi32.dll and rename it to mapi32.old
now run fixmapi.exe
guess you will say bingo after that.

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Need some serious help...
I have dell vostro
Windows 7 32 bit
And i keep encountering BSOD... windows repair didn't work and recovery/image not available ..
Current status BSOD on login screen can't go forward that
I have deleted quick heal as it was the last thing that i was operating before it happened..
Someone help fast

I've got the minidump file attached.

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Hey people,
some weeks ago I started having this problem when I play an specific game (Counter-Strike: Global Offensive). Few minutes after I start the game the computer freezes, the screen become brown and I have to reset it (since I disabled auto reboot on system failure). My graphics card is relatively new in comparison to the rest of the system. I have one HDD that have a failure (don't remember witch one), that is where the OS and all the programs (except the games) are installed on, the HDD that holds the games is fine. It only happens when I play this specific game. On the Reliability Monitor I get Hardware Error.
 
 
· OS - Windows 10 Pro x64 - Full Retail Version - Clean Install· Age of system = 4 Years· Age of OS installation = 3 Months· CPU = AMD Phenom II x4 960T· Video Card = Shappire HD7770 Vapor-X· MotherBoard = Asus M5A78L-M LX· Power Supply = C3 Tech 500W· Custom Built Desktop

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I just installed the latest cumulative update and when I checked reliability history it listed a hardware fail event, livekernelevent code ab. Anyone know what that's about? PC seems fine though. And I rebooted a few times and was unable to repeat the error, bit concerned by it though!

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Hi,

I have a Canon PIXMA MP780 All-In-One InkJet Printer, and when I try to scan documents with ScanGear Starter I get an error, code 2,110,0. The scan is aborted with no other explanation. Yet if there is a precise error code, I guess there should also be a precise solution. I installed all the recommended drivers for Windows 7 64 bits, so I do not think the problem comes from there, especially since I had the same problem on my XP 32-bit computer.

Just now, while writing this post in fact, I actually succeeded scanning documents with the MP780 after starting ScanGear Starter software by pushing the Start button on the printer when in Scan mode.

So the problem has been quite accidentally and randomly solved... for now. But I know I am not the only one having the same scanning problem with the Canon PIXMA MP780 All-In-One InkJet Printer, so I would like to know if anyone has an explanation or, much better, a solution in case the problem would reappear.

And please do not tell me to "just buy a new printer," as I saw in another forum. That is NOT a solution, only an expensive bypass.
 

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I have aquired a HP Laptop that the Ethernet appears to be defective. It shows up as This Device Cannot Start (Code 10). I did a complete reinstall because it was using Windows 7 (was purchased by the owner) and I figured it was a driver issue. The original (and now current) OS is Windows Vista and the same thing shows.

I was looking in the properties of the Ethernet card for the vendor ID to make sure I got the correct driver (website has different make drivers) and saw there was a listing that says Problem Code with a value of 000000A -- I was wondering if this is the same like a STOP code or if there is a website with these codes? I have a screenshot of an example.

I'm pretty sure the Ethernet card is toast, I just wanted to make sure.
 

Answer:Error code listed in hardware properties

pretty sure that the problem code 00000016 represents some driver issue, but that's going of a total of three instances, so consider that......

starting to agree that the card is cooked, however.
 

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i was running a hardware scan and it came up failed and this reference code WPE001001-RL8BGD does anyone know what this means and how to fix it.
 
Mod's Edit: Additional information added to Subject line for clarity of issue. Model name added based on prior forum postings.
 











Solved!
Go to Solution.

Answer:Ideapad 100 - hardware problem error code.

Hmm, I tried googling various permutations of that failure code and couldn't find anything. Mods? Can you please chime in? Have you updated all the drivers/run Lenovo update?

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product hp pavilion a 633 of PC. Windows vista. My system ran the usual test and it failed the surface scan test. An error code was supplied - hd 535 - 2w. What does this mean and how do I correct the problem? I'm not very good with computers. Any help would be appreciated. Have a great day. Thanks for your time. Pam

Answer:surface scan test failure - error code hd535-2w

teddy249100 wrote: product hp pavilion a 633 of PC. Windows vista. My system ran the usual test and it failed the surface scan test. An error code was supplied - hd 535 - 2w. What does this mean and how do I correct the problem? I'm not very good with computers. Any help would be appreciated. Have a great day. Thanks for your time. PamHello teddy249100, This message appears to be a warning that the hard drive is failing. I would backup my data as soon as possible. You should also have a set of HP Recovery Restore disk, since if the hard drive fails, you would need these Recovery disk set to reinsatll the operating system and all your software that came with the HP system. Here  is a link that has some information on this issue. 

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Ok - I'm trying to fix my friends' computer - Toshiba Satellite L455-S5975 running Windows 7 32-bit

Windows firewall is off and I need to "Update Firewall Settings". When I click use recommended settings, I get a message that says it "can't change some of your settings. Error code 0x80070424" I get the same thing when I click on "Turn Windows Firewall on or off" and "Restore Defaults"

When I click on "Advanced Settings" I get "There was an error opening the Windows Firewall with Advanced Security snap-in" followed by it "failed to load. Restart the Windows Firewall service on the computer you are managing. Error code 0x6D9."

I scanned the computer using both Avast and Microsoft Safety Scanner (full scan and took over 2 hours) - no infections or issues found

I installed all Microsoft updates and followed suggested restarts.

I ran Microsoft Fix It and I get a message that the firewall isn't running or stopped and it can't be fixed.

I have gone into services as an administrator to try and start Windows Firewall...it isn't there - not in the list of services (local)

I also used SlimDrivers to update all the drivers on the computer.

What I am not seeing is how to uninstall and reinstall Windows Firewall...any other program or hardware issue, that would seem to be the easiest solution - but I have yet to see how to do that with Windows Firewall.

I even started the computer in safe mode... Read more

Answer:Win7 Firewall won't turn on error code 0x6D9 and error code 0x80070424

What other Anti-virus was on the computer before Avast?

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I have a new Toshiba L550 1C8 computer with Windows 7 64-bit.

The problem is, that I can?t burn my files on my preinstalled PIONEER DVD-RW DVRTD09A DVD-drive !

If I right-click the file and choose ?Send to E:DVD-drive? I got the error code 0X8007045D.

If I use the preinstalled Toshiba Disc Creator I got the error code 380136-24-00000000.

What?s wrong.


Ole.

Answer:Satellite L550-1C8: error code 0X8007045D and error code 380136-24-00000000

Hi,

Try removing the upper and lower filters to restore functionality.

Instructions: http://support.microsoft.com/kb/982116

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Hi All

Just posting a new post as I thought I might have the same problem as someone else but turns out my error code is different and can not find out what this error code is trying to tell me, through searches of the net, of if something does come up they say I have to pay to find out what to do and they don&#8217;t even give info on what the error code means.

Anyway I was given a notebook to look at, (HP) Pavilion Entertainment PC Model DV9700 on warranty tag it has DV9724TX

This notebook was not working when handed to me and it had already been given to a computer place to fix, they where unable to.

It was returned with one drive missing, which owners did not know till I opened it up.

I have since taken out the remaining hard drive and connected it to a desk top and loaded on XP Pro with service packs all updates and drivers for the NOTEBOOK only, I did not load the drivers for the pc I was using to get this drive ready.

I put this drive back into the notebook and it starts to boot, and the logo starts to load then a blue screen came up with white writing with an error code.

Then it disappears before I can get the error code and it starts to reboot, it will keep doing this.

Anyway I got a tip on how to stop the rebooting so the blue screen stay&#8217;s long enough for me to read the code, I changed a setting by putting the drive back on to the desk top I used to load everything in the first place, then put it back in the notebook to get the blue screen ag... Read more

Answer:Solved: Error code I am sure telling me hardware problem

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I have received a hardware error code multiple times on my G780 with the code WHD0100G-HJ8C4H  but can not find any support link to Lenovo.  Can anyone help?
 
Mod edit: Matched subject to content.

Answer:G780 hardware error code WHD0100G-HJ8C4H

Hi sport_fn, and welcome to the Lenovo User Community!
 
The US support number for your laptop is 1-877-453-6686.
 
Hope this helps! 

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I just installed the latest cumulative update and when I checked reliability history it listed a hardware fail event, livekernelevent code ab. Anyone know what that's about? PC seems fine though. And I rebooted a few times and was unable to repeat the error, bit concerned by it though!

EDIT - seems to be a bug in the latest cumulative update as we see the exact same in our other machine! Possibly triggered by signing out of one user account and into another. As I can't then subsequently repeat the error I think it's a one off that happens initially after the update but will monitor the reliability history closely to see if it happens again on either of our machines

Answer:Live kernel event code ab hardware error

Originally Posted by Scottyboy99


I just installed the latest cumulative update and when I checked reliability history it listed a hardware fail event, livekernelevent code ab. Anyone know what that's about? PC seems fine though. And I rebooted a few times and was unable to repeat the error, bit concerned by it though!

EDIT - seems to be a bug in the latest cumulative update as we see the exact same in our other machine! Possibly triggered by signing out of one user account and into another. As I can't then subsequently repeat the error I think it's a one off that happens initially after the update but will monitor the reliability history closely to see if it happens again on either of our machines



Yeah, stumbled across this thread while trying to figure out the problem. Seems like it's a bug right after installing the latest update like you said since it's happening on multiple machines. I only have one user account on my computer so it seems like that's not the problem.

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I just installed the latest cumulative update and when I checked reliability history it listed a hardware fail event, livekernelevent code ab. Anyone know what that's about? PC seems fine though. And I rebooted a few times and was unable to repeat the error, bit concerned by it though!

EDIT - seems to be a bug in the latest cumulative update as we see the exact same in our other machine! Possibly triggered by signing out of one user account and into another. As I can't then subsequently repeat the error I think it's a one off that happens initially after the update but will monitor the reliability history closely to see if it happens again on either of our machines

Answer:Live kernel event code ab hardware error

Scottyboy99 said:

I just installed the latest cumulative update and when I checked reliability history it listed a hardware fail event, livekernelevent code ab. Anyone know what that's about? PC seems fine though. And I rebooted a few times and was unable to repeat the error, bit concerned by it though!

EDIT - seems to be a bug in the latest cumulative update as we see the exact same in our other machine! Possibly triggered by signing out of one user account and into another. As I can't then subsequently repeat the error I think it's a one off that happens initially after the update but will monitor the reliability history closely to see if it happens again on either of our machines



Yeah, stumbled across this thread while trying to figure out the problem. Seems like it's a bug right after installing the latest update like you said since it's happening on multiple machines. I only have one user account on my computer so it seems like that's not the problem.

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Hello all,

I have a problem with Windows Update agent on Windows 7 SP1 enterprise.
We are using Configuration Manager 1606 and Windows 7 SP1 and about 140 computers works without any problem.
On the other 10 computers I got the following error message in the windowsupdate.log:
WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
WARNING: SOAP Fault: 0x00012c
WARNING:     faultstring:Fault occurred
WARNING:     ErrorCode:InvalidParameters(7)

I've tried several actions although none does any help. Here is the list of actions:
- upgrade windows update agent to the latest version
- windows update agent reset by this instructions https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components
- empty Temporary Internet files
- check the rules and blocked traffic on windows firewall and physical firewall between server and workstation vlan
- sfc /scannow

It looks like significant Windows 7 error, although reinstalling is not my option.

Thanks for any help!
GregaR

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I can't find that code in K-base or in other searches.Thoughts?

Answer:Hardwares scan reports math error code WVC007002-UM7W7E.

Update your Intel Video driver to clear the issue.https://support.lenovo.com/us/en/solutions/HT105222

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 Product Name: HP ENVY 15-j059nr Quad Edition Notebook PCOperating System: Microsoft Windows 10 (64-bit)Excused me!I have forgotten my ENVY 15's BIOS administrator password.This is the code it shows after 3 times of typing the wrong password:18874377 Could you give me the reset code for this, please?Thanks in advanced.

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Hello and good morning, I having problems with bsod mostly while playing league of legends but can occur randomly at other times. I have done memtest86, scanned the hard drive, and even took it to pcdirect where there installed a new motherboard but the problem has persisted. Thank you very much for your time.

Just an update a new bsod happened while running the repair option on league of legends.

Answer:BSOD PLaying League of Legends error code 0x0000001e a common code

Hi,

Your Nividia drivers and Nforce networking drivers are causing issues, also some USB issues.


Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002e80b05, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
Driver Issues:


Code:

Driver: nvlddmkm.sys
Dated: Fri Jun 21 10:06:16 2013
Refers to: Nvidia video drivers.
As you have the latest driver installed, I would suggest Rolling back to the previous version.
If that does not fix the issue, then you may try this newer BETA version


C... Read more

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Computer model: Panasonic Toughbook CF-31
OS: Windows 7 SP1
Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz
RAM: 4 GB (3.89 GB usable)
System type: 64-bit

CBS Log
CBS.zip - Google Drive

I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Ran fine, no problem.

Ran sfc /scannow
"Verification 100%"
"Windows Resource Protection could not perform the requested operation."

Also ran
Malwarebytes
JRT.exe
Adwcleaner
Hitmanpro_x64

I still get the "Windows Update Error, Error Code 80070643, Code 9C57"

Answer:Windows Update Error, Error Code 80070643, Code 9C57

Hi Qpuser,
lookin at your logs
couple of questions
Are you dual booting or have the OS on your D drive/partition.
can you also run, in following order

http://www.sysnative.com/niemiro/apps/SFCFix.exe
http://go.microsoft.com/fwlink/?LinkID=52012
and sfc /scannow

copy/paste the results please.

Roy

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I've been having some issues with a M73 desktop and decided to run diagnostic on it. One of the hard drive tests failed and the result code came up as UHD01R002-RM7XOI. I tried but can't find out anywhere what this code means. Does anyone know?  

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My computer have two (2) updates today. One is an update for Virus definition of Windows Defender I think. Then the other one is an optional update for Aliyun, Inc. - Other hardware - Y. I try downloading and installing updates, but the "Aliyun" one failed. I tried reinstalling and redownloading updates. But it cannot install. These is always a problem (specifically error code 800F020B). What is this update? what should I do?

Answer:Failed to update Aliyun, Inc. - Other hardware - Y Error code 800F020B

This MS website may help you with the error 800F020B.

ERROR CODE 800F020B - Microsoft Community

This Wikipedia website tells you what Aliyun is.

Yun OS - Wikipedia, the free encyclopedia

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I am working on a computer for a lady who told me she had the computer freeze up and gave her an error message. she then done a hard shut down. I tried to boot it and it halts booting because of an error. I ran hardware Diagnostics and it came up with the error code 4c00:021d, and the message the seconds register is not updating. it is a dell computer and it will not boot safe mode, last known good config, or anything. it tries to boot, and brings up the wind xp screen then goes blank and wont do anything. I thank you for your help. I hope to get this fixed without losing data if possible, although it is backed up if i need to wipe it to fix it.
 

Answer:XP wont boot hardware diaognostics gave me an error code

Is this the error that was given?




RTC Functionality Test: FAIL - Error code 4C00:021D: "The 'Seconds' register is not updating or is updating too slowly. The part may be bad or the 32 khz crystal may not be functioning."Click to expand...

If so, a possible solution could be a new cmos battery. The common battery type is: CR2032. The problem could also be a bad mother board.
 

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i keep getting these two error codes every time i try to update these programs through windows update: Update for Windows 7 (KB974332) Update for Windows 7 (KB974431) Update for Windows 7 (KB976098) Ive tried to download these updates from the download centre with out any success. please help me to fix this problem im using is windows 7 ultimate 32 bit

Answer:error Code 800F081F and Code 8024200D with window 7 update

Hello,Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend you temporarily disable or uninstall them and then try accessing Windows Update later. If the problem still happens, try the following steps:Rename the Windows Update Softwaredistribution folder================================================1. Close all the open windows. 2. Click "Start", click "All programs", and click "Accessories". 3. Right-click "Command Prompt", and click "Run as administrator".4. In the "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.
5. Click "Start", in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.6. In the opened folder, look for the folder named "SoftwareDistribution".7. Right-click on the folder, select "Rename" and type "SDold" (without the quotes) to rename this ... Read more

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Hi,

Could anyone tell me if there is an updated driver for the TSSTcorp CDDVDW TS-L632H ATA Device? The device is not available as a selectable drive and in device manager it reports the following error:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I have removed the device and the driver, however on scanning for hardware; vista re-installs the default driver and the same error returns.

Because of this error, I am unable to update the firmware for the drive and the firmware update is unable to see the drive.

Any ideas??

Thanks in advance.

Answer:CD/DVD drive issue on Satellite L notebook - error code Code 39

Hi buddy

What to say?this issue is known and caused by wrong Windows registry entries.
Microsoft has released and published some knowledge articles.

Check this:
http://support.microsoft.com/kb/270008/en-us

First of all I recommend removing the CD/DVD drive from the device list in device manager. Then remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Finally reboot the notebook.

That?s all.

PS: you would find this solution also without my help?. You should use the forum search function! It?s helpful!

5 more replies
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I have a HP 522c AMD Athlon 2000+, running windows xp. There is an integrated video card that went bad. So in installed an AGP video card it is a 3D Prophet 4000XT 32 MB. Now that the card is installed when I have it activated there is a code 12 on one of the pci to pci bridges so that my network card in the other pci slots will not work. I have tried the network card on other computers and it works fine, i have also tried the video card and it works fine. I also tried other items in the pci slots while the agp card is in(modem, sound card) and i still recieve the same error. The card works when a pci bridge is enabled but only with the VGAsave driver and with very low quality. When i check the device manager while both pci to pci bridges are enabled, when i can only run the VGAsave driver, it says the there is a conflict under the I/O range with the VGAsave and an Pci to Pci bridge. Any windows updates just delets the pci to pci bridge listed in the device manager. And i have tried all the drivers i could from AMD, HP, Hercules. Any help would be welcomed on how to fix this.
 

Answer:Code 12 in xp on a Pci to Pci bridge, Recieve a code 12 error with video card

your hp box is not only engineered by hp (who tend to focus on low assembly costs) but is an oem build, thus severely limiting your options. a suggested next step would be to attempt to poke around in the bios setup utility and/or to try out a wider variety of cards/slot configurations. good luck.
 

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I am completely stumped by this problem. I will do my best to explain it and see what you fine folks can do.

I had an older bluetooth dongle, off-brand model, 2010-2011 year, that I installed on my new desktop computer. It worked, but sound quality on my Sony Dr-BT101 headset wasn't great. It worked well with my bluetooth-enabled phones and tablets, so I suspected the dongle. I bought a CSR8510 dongle, which came with a CSR Cambridge Radio Harmony software stack. I installed the software, and turned on the headset, paired it, but no sound came out of the headset. I went to Sound, saw no entries. Went to device managers and saw the parts in yellow. I tried to update the driver but all I got was Code 18 error and this weird message in the picture. I clicked on properties and saw this message.





Quote:
The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.




I am stumped. I've tried uninstalling, re-installing, installing other Bluetooth drivers, waving a magic wand, none of it has worked. I'm thinking it's a problem with the Registry, but I am not sure how to proceed.

Any ideas?

Answer:Bizarre Bluetooth driver problem (Code 18 and Code 28 error)

Give this a try. It's free.
https://www.slimwareutilities.com/slimdrivers.php
You do need to resolve those Other devices category issues.

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Attachment 290231
i having problem with this windows update

here is zip for CBSAttachment 290230


thanks!!!

Answer:windows update error (code 9c48 and code 9c57)

You haven't run the CheckSUR tool.

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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I am having the typical black screen. I just want to see if anyone has a resolution to the problem before I have to spend money for a new one. I checked everywhere before I posted for help.

Thanks in advanced. Joe D.

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I can't update at all for the past 2 weeks, I have tried the little cmd tricks, nothing works.

Please help me!

Answer:Windows Update error code # Code 80070424

Same thing happened to me last week. I ended up backing up my important files and doing a fresh install of Windows. It was quicker and easier than all the work I put into trying to repair it.

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Hi, Trying to install updates to my pc, running win 7 64bit.
Everytime it fails and I get the error codes as above.I've searched the web but cant find a fix to install the 32 updates.

Answer:error code 8000ffff and code 9C57 problem

Have you run the Microsoft Fixit Tool it seems to have worked for some people.

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Please help me with the  below result code of Hardware Scan Result Code: WHD01V002-UL7AGH 300-15ISK LAPTOP (IDEAPAD)

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I did a hardware scan because I can't hook up to the internet using wireless. Under  connection I got a warning and the code WWF00F000-UK8VJM. It's on a W530. What's the problem?Thanks,Mark

Answer:Result code: WWF00F000-UK8VJM

Hi Mark6,
 
Welcome to Lenovo Forums!
 
To validate the error code, please share the system serial number, system MTM number through private message with the below given link and also please share the snap shot of the test performed with error code, date and time.
https://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/How-to-send-a-private-message/ta-p/345685
 
Please let me know about the above requested details at the earliest to assist you further.
Thank you, have a good day.
 
Regards,
Naveen.v
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!

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I run the LSC o quick test  on my T410 and i got the following Result code: WWF00F008-WJIV4J  . Any help to fix this ?













Solved!

Go to Solution.

Answer:Result code: WWF00F008-WJIV4J

Hi MPLenovo,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with Wifi error message on your ThinkPad T410.
 

This issue is related to IP setting; please let us know have you checked with connecting to different Wifi router?
Is the IP configuration in your organization is having DHCP or static IP setting?
Is there any other system which is connected to Wifi and working fine?
Have you checked with updating Wifi drivers?

Hope to hear back soon!
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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HiI haven't been able to find any information on result code WWF00F000-WM7ABJ anywhere online, so I'm hoping I can get some help here...! The only exclamation mark is on the memory unit, but there isn't really any more information than that.It does seem like it has something to do with wi-fi though... And a side note, it says my warranty is void in 60 days, but i bought the computer in February this year....**bleep**?! Anymooh, this result code is a recurring thing, it pops up every time i run the test. Please help :'-/ (P.S. My PC is a ThinkPad P40 Yoga Labtop, if that has any significance)

Answer:Result code: WWF00F000-WM7ABJ

This should address your WLan warning message:https://support.lenovo.com/us/en/solutions/ht076691w=windowswf=wifitest=00Frc=000-xxxx is a hash of your machines serial number If your scan shows other errors, such as memory, please post a screenshot of the LSC error.You could also post C\programdata\Lenovo\ldiag\ldiag.log.Remove your serial number from this log before posting.=You should call the support center to sort out your warranty issue.  

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I'm running a pre-backup job using Scheduled Tasks and continue to receive a Last Result code of 0x2. The script is written to shut down Oracle, backup up the cold database, and then restart Oracle. This is a production server and I'm afraid the 0x2 code means its either failing or completing with exceptions. I know 0x0 is a successful backup but for some reason I can't find a list of Last Result codes for Scheduled Tasks in Windows Help or even in Google!

Any help would be greatly appreciated.

Thanks in advance.
 

Answer:What does Scheduled Tasks Last Result Code 0x2 mean?

http://groups.google.com/groups?hl=...bvCQJUFEHA.1012%40TK2MSFTNGP11.phx.gbl&rnum=4

According to this, It means cannot find the file specified.
 

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Is there a list of codes somewhere?  I have a ThinkPad W540 and got this code for a failed component.

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Hi, This is my first time using the forums, I'm not sure if this is in the right section or not (sorry). I recently ran a hardware scan on my month old laptop using the Lenovo Solution Center, and I noticed two tests had failed.  After having my computer for only a month, I was surprised to find it had failed a test.  I've tried searching what to do about this with no luck, but my result code was WHD01V00I-UK7WBF.  The two tests that failed were the Targeted Read Test and the SMART Short Self Task.  Anything I should be concerned about?  If not sure what to do, and some help would be nice.   Thanks.













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Answer:Solution center result code?

Hi DBraatz,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with HDD in your system.
 
As you have mentioned that the errors occur when you run LSC, also the target read test and SMART Short Self Task. As this errors pops up when the HDD is corrupted, the HDD might be corrupted due to virus, improper operating system installation.
 
I would suggest you to take a data backup and replace the hard drive, please contact the support or also you can visit the nearest service center for replacement.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure
they will be a great help.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
 
Ashwin.S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi I ran a diagnostic and received the following result code W111M6EEH-CMN3WB related to my motherboard. I have a X220 4291. Can anybody explain what this code means?

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My computer is Ideapad y700I just found a error from the Lenovo Solution Center My graphic card: intel(R) HD graphics 530 failed the hardware test what should I do to solve it?

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Critical Hardware error. Freezes, difficult turn off, on and off issue for 1 week now. Any help appreciated. Cannot find the meaning of the error in subject title or what to do next.

Answer:g50 Result Code WHD01V002-DK7W8G

That message may point to a Hard Disk drive error. You may need to have the computer serviced at a Lenovo Repair Center, or you can try to replace the Hard Disk yourself. If under warranty - repair center will not only replace the disk, but install the factory issued OS, software and related drivers for you.Cheers.CB

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A quick hardware scan of my ThinkCentre 3269b5U generatated the above result code and indicated storage (the hard drive I assume) failed the SMART Short Self Test and the SMART Drive Self Test.  It passed the SMART Status Test, Targeted Read Test, Random Seek Test and Funnel Seek Test.  Is my hard drive dieing and/or should I be worried.  It's backed up on Carbonite.    

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Video Card Display name NVIDIA GeForce GT 720M Description NVIDIA GeForce GT 720M OpenCL version OpenCL 1.1 CUDA OpenCL driver version 344.60 Number of Cores 2 Global memory size 2.15 GBs Global memory cache size 32.77 KBs Local memory size 49.15 KBs Diagnostics Video Memory Test Passed Mathematical Operations Test Passed Extended Video Memory Test Failed Stress Test Warning

Answer:Result code: WVC00R008-HJ9W2D

Good day and welcome to the community.Please post your machine model name (eg. X220, Y510P) or the machine type-model number from the sticker on the bottom, so that your post can be moved to an appropriate forum. This will help members better assist you. Please don't post your serial number.Regards.

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