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Problems with WAN Card Sierra EM7345 with Windows ...

Question: Problems with WAN Card Sierra EM7345 with Windows ...

Hello! I have a T450s with a Sierra EM7345. After a vanilla installation of Windows 10 and Update 1607 I don't get a stable connection with 3G/HDSPA/LTE to O2 with this card. I have used the latest drivers 2.25.10910 and software 2.21.10890. The card shows firmware FIH7160_V1.2_WW_01.1528.04. Energy-Option is set to maximum performance. The connection to O2 is established very quickly, but I have a plenty of time-outs over this card.Does anybody have the same problem or has a solution? Thanks Axel

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Dear All, I have a X1 Carbon with Sierra EM7345 WWAN modem. It is all installed perfectly - drivers etc. But id does not recognize the SIM card. I have googled a bit and I can say that:1) I have the drivers OK, I have the WWAN network adapter etc.2) I have inserted the SIM card correctly The SIM card works perferctly if I use the USB 3G stick instead. So the problem is not in the SIM card.I think there is some configuraiton of the Sierra modem which should be done - to switch to 3G/2G or something. Please help - one of the main reasons to buy this laptop was the embedded WWAN. Thanks. Here are some screenshots with the config:











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Answer:Carbon X1 SIM card not detected (Sierra EM7345 WWA...

Hi,1. what's the OS version? Seems it's win8. When did you update the OS last time?2. What's your mobile broadband carrier and country?3. How do you establish internet connection via USB 3g stick? Do you use 3rd party connection manager?

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How to flash the firmware of the sierra wireless em7345 on windows 10 ?  Its not possible through the steps i could find which was only for widnows 8. 

Answer:Sierra Wireless EM7345 windows 10

HiOnce the modem drivers are installed, including Intel flash tool, and the sim card inserted, during laptop cold start the flash service checks out whether newer firmware is available according to current modem fw and the sim card data (more clearly, cellular operator MCC/MNC values), and performs the flashing process if it's needed, in auto mode. You should see appropriate notification from the flash service in the system tray.

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Hi all,I've really been helped by this forum in the past, and really hope you can help with this issue.I've installed the card and installed the driver - all of which has gone down without a hitch. The compute recognises the card with no issues. Unfortunately, however, when a simcard is inserted it does not register the simcard whatsoever - 'Insert sim' is still present.In my searches on this forum it seems this problem is Windows 10 specific - the system does recognise the wireless card but does not recognise the simcard reader. Anecdotally, it seems to work for others when using Windows 7 (although that wouldn't be a fantastic solution in my situation.)Is there any solution for this?Thank you in advance for your time and any responses!Jack

Answer:Lenovo Thinkpad T450s, Sierra EM7345 and Windows 1...

Hello, jraynerwin10 doesn't need wwan card's manufacturer drivers for the normal mobile connection, it has a native support that. Additional drivers are needed for the legacy location features via NMEA port, for the custom wwan card virtual devices configuration (like NDIS port etc).So, the 1st thought modem firmware is outdated. Check it out:open command prompt window (cmd) and type in the following stringnetsh mbn sh cap int=*Copy and past an output here (remove Device ID for your privacy).Another version is connection settings, APN mainly. Do you see a cellular network item in the win10 network settings?Anyway, I hope mobile device em7345 is present in the Device Manager w/out errors.

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I upgraded my Helix Gen 2 to Windows 10 with few problems except for the Sierra WWAN interface to Windows 10 settings. The cellular button on the wireless menu is greyed out and the cellular option page in settings shows no devices. The adapter setting shows the adapter, and on the Settings, Network & Internet , Airplane mode page show both Mobile broadband and Wi-Fi buttons. WWAN can be enabled by truning off Wi-Fi and turning on Mobile broadband on Airplane Mode settings page. With these settings, I can connect to WWAN Verizon and get to internet but:1. Settings, Network & Internet , Cellular shows no connections2. Wireless pop up menu shows Cellular and Mobile Hotspot greyed out. So, in summary, I can connect to WWAN, but only via Settings, Network & Internet , Airplane mode page using proceedure above. By the way, my upgrade to Win 10, switched on the rotation lock, but I was able to fix that in Win 10 settings in table mode.  

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HelloI got a totally new T450s with Windows 7 preinstalled. I did immediately an updgrade to Windows 10. Now the Sierra cellular modem is not working properly after inserting a SIM card (which works fine on another laptop). It says "Cellular No Service". The driver that is installed is "generic mobile broadband adapter" and not the Sierra Driver. I downloaded the lates Sierra Driver from the Lenovo website and installed it. Without success, it always installs the "generic mobile broadband adapter".Anyone any idea? ThanksAlexander Avidan

Answer:t450s Sierra Wireless EM7345 not working after upgrade to Windows 10

Welcome, Alexander Do you see broadband item on the cellular settings pane?The most likely cause of issue is APN setting missing in the connection profile. What is your operator name and what profile settings do you see?Win10 doesn't need modem manufacturer drivers for broadband access only, it uses built-in drivers. Also, there are default connection profile settings in the OS. If your operator is missing in that base or connection profile settings differ, you should edit profile on the cellular pane under administrative privileges.Anyway, I'm not sure em7345 modem in the Device Manager's "Network adapters" category in the win10 with OS built-in drivers installed should look like "generic mobile broadband adapter".

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After installing Windows Fall creators update 1709 my Sierra EM7345 almost doesn't work. When I establish the connection everything works fine, but only for 15-30 seconds, then connection goes away. Ping 8.8.8.8 starts throwing error: General failure. I tried installing newest driver from lenovo support, but situation hasn't changed. Driver properties screenshot attached. 


























photo_2017-11-23_14-56-43.jpg ?33 KB

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WARNING!!! The instructions in this post are applicable only to EM7345 installed in Lenovo laptops!! For example, models T440, X240, X1 Carbon 2nd and 3rd gen, X250. For tablets or other devices don?t use the firmware given in this post, you can brick your EM7345! Unfortunately, the default factory EM7345 firmware version  (1.1) has some bugs. For example, after connecting to a LTE network and then disconnecting manually, the network status of the connection was changing for me to ?No service? until device restart. Also, the device often disappears from Device Manager and reappears there with the name ?1 CDC? and does not work until you disable and then enable it again in Device Manager. All those issues are caused by some bugs in EM7345 firmware.But there is a newer version of firmware, namely 1.2, where the above bugs are fixed. But by default, you cannot flash it, because firmware updating is supposed to work unattended. And this is not nice of Intel and Lenovo. The users must be able to do firmware updating when they need or want it! Bad, bad Lenovo, very bad! Here?s the instructions of how to flash your EM7345 to the latest version:Make sure you?re using Windows 8 or 8.1Go to the control panel and uninstall Sierra Wireless EM734x 4G LTE Software from Program and Features.Reboot your laptop.Download and install the latest EM7345 driver package from the Lenovo website. http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-l... Read more

Answer:Sierra Wireless EM7345

 12345678910111213141516171819202122232425262728<?xml version="1.0" encoding="UTF-8"?><Config><EmailTo></EmailTo><EmailSubject></EmailSubject><!-- Location of where the trace file will be stored --><TraceDir>%USERLOCALDATA\temp\TraceApp</TraceDir><!-- Trace level can be any number between 1 - 9 --><TraceLevel>1</TraceLevel><!-- EnableTracelevel true = show trace level in GUI. Works only in Windows 8, not in     Windows 7 --><EnableTraceLevel>false</EnableTraceLevel><!-- Location of where the firmware database is located. --><CustomFirmwareDatabase></CustomFirmwareDatabase><!-- 0 - turn off Application logging. 1 - turn on  Application logging --><AppLogging>1</AppLogging><!-- Max size for debug logger file --><AppLogSize>4096000</AppLogSize><!-- Resource file with translated string table --><ResourceFile>Resource_en-us.xml</ResourceFile><!-- Silent Auto Firmware Update --><SilentAutoFWUpdate>false</SilentAutoFWUpdate><!-- Prompt Silent Auto Firmware Update failures, this configuration is only applicable if 'SilentAutoFWUpdate' is true --><PromptForSilentAutoFwUpdateFail>true</PromptForSilentAutoFwUpdateFail><!-- Enable Firmware System Tray. Default is true to enable --><FirmwareSysTray>true</FirmwareSysTray></Config>Now, re... Read more

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Hi, In Lenovo`s website it says that Sierra Wireless EM7345 FRU 04X6014 has GPS as well. So, I installed it on my x1 Carbon gen2, its network is working perfectly but when I tired its GPS it isn`t. When I open Maps of Microsoft or installed other apps it didn`t work either. So, where could be the problem.. is it the app/program or it`s the modem I am using Windows 10 Pro Thanks,Kushtrim













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Answer:Sierra wireless EM7345 - GPS

Hi, kushtrimIs there location sensor, em7345 related, in the device manager?To force em7345 embedded location receiver to work, Sierra Wireless drivers should be installed and modem virtual ports composition edited. To understand the cituation read this thread and post:https://forums.lenovo.com/t5/ThinkPad-Tablets/ThinkPad-8-GPS/m-p/1758669#M29493

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Windows just updated again and now my LTE wireless card no longer works.  In the device manager the Sierra Wireless EM7345 4G LTE hardware has an exclamation mark and the device status lists. This device cannot start. (Code 10){Operation Failed}The requested operation was unsuccessful. I tried updating to the latest driverfrom July, but to no luck.http://support.lenovo.com/us/en/downloads/DS040771?LinkTrack=Solr I also tried uninstalling and reinstalling again, but no change.  It seems to prefer the "Generic Mobile Broadband Adapter" driver from Microsoft when I try to update. Any suggestions?

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I've got old 1.1 firmware and because of that (dis-)connecting issues.Using the newest drivers from lenovo (02-2016) I followed the instructions from:http://zukota.com/sierra-wireless-em7345-how-to-flash-the-latest-firmware/#comment-20191) edited the config.xml:<?xml version="1.0" encoding="UTF-8"?>
<Config>
<EmailTo></EmailTo>
<EmailSubject></EmailSubject>
<!-- Location of where the firmware database is located. -->
<CustomFirmwareDatabase></CustomFirmwareDatabase>
<!-- 0 - turn off Application logging. 1 - turn on Application logging -->
<AppLogging>1</AppLogging>
<!-- Max size for debug logger file -->
<AppLogSize>4096000</AppLogSize>
<!-- Resource file with translated string table -->
<ResourceFile>Resource_en-us.xml</ResourceFile>
<!-- Silent Auto Firmware Update -->
<SilentAutoFWUpdate>false</SilentAutoFWUpdate>
<!-- Prompt Silent Auto Firmware Update failures, this configuration is only applicable if 'SilentAutoFWUpdate' is true -->
<PromptForSilentAutoFwUpdateFail>true</PromptForSilentAutoFwUpdateFail>
<!-- Enable Firmware System Tray. Default is true to enable -->
<FirmwareSysTray>true</FirmwareSysTray>
<!-- Enforce module compatibility -->
<EnforceModuleCompatibility>true</EnforceModuleCompatibility>
<!-- Added new parameter to update firmware at time of Add --&g... Read more

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after the last (automatic) software update I cannot find my EM7345 (it also used to publish a screen asking fro the PIN befeore, now it says "not found or removed" in the adapter status of Access Connections. I have tried to manually reinstall, but it still does not show up, also in the network adapters tab of the device manager. Has anyone a solution?

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What a pain! The Sierra Wireless EM7345 is so unusable (Windows 8.1 / 10); Deutsche Telekom SIM. Sometimes it works; sometimes it doesn't. Using deal-in tools help sometimes but not always. Called Lenovo; they sent me an replacement (ericsson) ... with not LTE / 4G. Come on Lenovo ... the internet is full of issues with this real worst Sierra Wireless EM7345 module. Fix it!

Answer:X1 - 20BS003NGE - Sierra Wireless EM7345

Hi bbhermann, There have been several updates. Here is the latest:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
Did you try it? Tell us more!

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I can use 4G with a China Unicom SIM card, but can't use China Telecom SIM card. What's wrong? ? C:\Windows\system32>netsh mbn sh rad int=* Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : On C:\Windows\system32>netsh mbn sh intThere is 1 interface on the system:

Name : Cellular
Description : Sierra Wireless EM7345 4G LTE
GUID : {24D38066-0CEA-46BD-B9A8-D24763EE7DD1}
Physical Address : 98:81:81:51:5f:57
State : Not connected
Device type : Mobile Broadband device is embedded in the system
Cellular class : GSM
Device Id : 013937007******
Manufacturer : Sierra Wireless Inc.
Model : Sierra Wireless EM7345 4G LTE
Firmware Version : FIH7160_V1.2_WW_01.1528.04
Provider Name :
Roaming : Not roaming
Signal : 0%
RSSI / RSCP : 0 (-113 dBm)C:\Windows\system32>netsh mbn sh read int=*Ready information for interface Cellular:
-------------------------------------
State : Ready to power up and register
Emergency mode : Off
SIM ICC Id : 89**********************
Number of telephone numbers : 0C:\Windows\system32>netsh mbn sh rad int=*Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : OnC:\Windows\system32>netsh mbn sh cap int=*Device capability information for interface Cellular:
-------------------------------------------------------
Device type : Mobile Broadband device is embedded in th... Read more

Answer:X1 Carbon 20BS Sierra Wireless EM7345 can't use Ch...

Just my 2cents, but have you tried putting the SIM in a regular handphone/cell phone?  Sometimes, some carriers may require you to "activate" the SIM.  You may also need to put in APN, etc information in the "Advanced Options".

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Hi Support, I would like to change a setting, so that the Sierra Wireless Adapter only connects to 4G networks. In Windows 10, I cannot see anywhere where I can easily set this. I would expect there to be mobile management software where these settings could be changed. I never want to connects to GPRS, and would like my Sierra Wireless mobile card to only connect to 4G or not connect at all. This would prevent the card dropping down to GPRS when the signal is temporarily weak and force it it to try for a 4G connection. I have had similar functionality on prior USB mobile data cards I.e. Vodafone, and hence the expectation that there would be similar settings on the Sierra Wireless. Thank you, George

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Hi, I am running Windows 7 PRO on Carbon X1 and I have a constant ?disconnection? problem with the modem. Current firmware is FIH7160_V1.1_MODEM_01.1349.12 ? this is shown in the Intel MBIM Firmware Updater.I downloaded latest Lenovo driver for my X1 Carbon, Windows 7 PRO from Lenovo www and installed it.Then I opened Intel MBIM Firmware Updater as I want to change firmware to V1.2Loaded FIH7160_V1.2_WW_01.1522.02_NAND_Generic.flz.It went OK.When I pressed ?Update Firmware? there is answer:ERROR: Firmware v1522.02 is not intended for this model of the device?. I tried with other firmware versions, eg:FIH7160_V1.2_WW_01.1415.07_NAND.flzFIH7160_V1.2_WW_01.1415.09_NAND.flzFIH7160_V1.2_WW_01.1442.07_NAND_Generic.flzbehave exactly the same I need to upgrade firmware to 1.2 as I have a constant ?disconnection? problem with EM7345.thanksBud

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When i located 4G area in SYDNEY, i am able to switch on Wireless WAN Radio, anyhow it doesn't work at all. But when i located 3G area, i can not switch on Wireless WAN Radio, also i can not use internet service. 

Answer:Sierra Wireless EM7345 software request

HiWhat operators are you connecting to? Telstra?What's the OS version on the laptop?Modem behavior above might relate to the error you've described in another thread.

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I am using the EM7345 in my X1 carbon 2014 on a daily basis. It works flawlessly with my local 4G SIM. (No need for APN settings)I went to Spain for a week and tried 2 different providers: Labara and Hits mobile.They are both guesting in Vodaphone's network.In the network connection dialog they both indicate Vodaphone ES with an additional roaming indicator.When trying to connect they both ask for an APN string: gprsmov.lebaramobile.espc.hitsmobile.es After clicking connect it takes like no time till it says "cannot connect," I wonder,Windows bug? (windows 8.1 update)Sierra driver bug?or maybe vodaphone trouble? btw, I also tried a "native" vodaphone ES sim (no need for APN settings)Worked perfectectly ! Any suggestions?         

Answer:Sierra Wireless EM7345 not accepting APN settings

I have exactly the same issue.My thinkpad 8 LTE (sierra EM7345 chip)with windows 8.1 doesn't work if the sim card requires APN configuration!





Thinkpad 8 4G/128 GB LTE 64 bits Windows 10 pro/8.1 pro

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Hi, I am getting strange errors. Connection might work fine for hours but then it goes nuts. I can connect to my mobile internet provider but no data is moving. Attached a picture of errors. What is this?  













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Answer:T540p Sierra WWAN (EM7345) reliability

Picture disappeared.It says (the Windows 7 network diagnostics program):The mobile broadband network connection operation (context activation) failed with error code 0andProblem with wireless adapter or access point

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I get a completly new X1 Carbon, but unfortunately there is NO driver for the WAN Card Sierra Wireless EM7345 on the lenovo page! How can I install this card on my X1 Carbon?Therei s only a driver for EM7355 and this driver is not compatible with the EM7345 in my X1 Carbon! Thanks for your help! Best regards,Johannes













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Answer:X1 Carbon - Driver Sierra Wireless EM7345 ?

Hi, jkuengWhat's the OS installed on your laptop? For win8/8.1 there are no needs for drivers if the card is in MBIM mode. It must work natively in OS. Let's check it. Look at the Device Manager, open Network Adapters item. You should see something with AiarCard. Open Properties, Details tab, pull down Options list, find out an item Compatible ID. Looks like USB\Class_xx&SubClass_xx&Prot_xx). Copy the values and past here. Will look.
 
Also, could you, please, post here USB IDs of this card? Find it at the same list under Hardware ID item (looks like VID_xxxx&PID_xxxx).

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May i know whether Sierra AirPrime EM7345 work with ThinkPad W540?













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Answer:ThinkPad W540 Work with Sierra EM7345?

Since it is listed in the official parts-list for the W540: Yes. However, you will need a Lenovo branded card (04X6014, which is the Sierra Wireless EM7345 LTE/HSPA+ 42Mbps M.2 Card).

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If I have understand correctly EM7345 is made specifically for Lenovo based on their requirements and specifications. Lenovo is also responsible for this firmware....on Carbon X1 etc...   I found an interesting AT command for Sierra Wireless EM7345. The command is ?AT+XCIQ?. There?s the following text string in EM7345 firmware file (it is present in any version so far): +XCIQ CIQ: Carrier IQ enable/disable.Let?s try to get ?help? about this command:  AT+XCIQ=? +XCIQ: (0-1) OK1234AT+XCIQ=?+XCIQ: (0-1) OKSo, we can suppose that 0 disables this Carrier IQ feature, and 1 enables it.Let?s read the current setting of this feature: AT+XCIQ? +XCIQ: 1 OK1234AT+XCIQ?+XCIQ: 1 OKLooks like it?s on by default. Let?s try to switch it off?NOTE: If you?re running firmware earlier than 1522.02, don?t enter the following command!If we try to enter: AT+XCIQ=01AT+XCIQ=0i.e try to disable Carrier IQ, EM7345 will have a fatal crash and reboot into boot flashing mode and it will be stuck there for good.So, Carrier IQ is always on and if you try to turn it off using the above AT command, that will kill the device!With firmware version 1522.02, AT+XCIQ=0 returns OK and there?s no fatal crash like in previous firmware versions. Also AT+XCIQ now accepts 3 possible values with 1522.02 firmware: AT+XCIQ=? +XCIQ: (0-2) OK1234AT+XCIQ=?+XCIQ: (0-2) OKSo, 0 must be disable, 1 enable, and what is 2? Any value gets OK response and t... Read more

Answer:Sierra Wireless EM7345: Who’s spying on us?

Another repost zukota's blog w/o author's mention.

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I'm having problems with EM7345 modem every time I close lid after resume I can't see no more any 3G networks in Windows 10 connection manager, I have to restart my notebook and then I can connect again to 3G network.Could anyone help me with this, I use X240 with Windows 10, modem drivers version- 2.32.10970.4625, firmware version:FIH7160_XMM7160_V1.2_MBIM_GNSS_NAND_REV_4.5 2015-May-12 14:28:08
*FIH7160_V1.2_WW_01.1442.11*"





_____________happy x240 user

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Hey Crew, Trying to download drivers for Sierra Wireless EM7345 4G LTE driver for win7 64bit: http://support.lenovo.com/au/en/products/Laptops-and-netbooks/ThinkPad-T-Series-laptops/ThinkPad-T45... and getting page not found https://support.lenovo.com/page-not-found Can you please direct me to the new link? Cheers,Dean













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Answer:Sierra Wireless EM7345 Unable to download

Hello, servicedesk1I'd assume issue is casued by replacing old drivers and links to the new ones.Get them here:https://download.lenovo.com/pccbbs/mobiles/gtwo44ww.exe - drivers and firmware package, 2.16.10870.4434, 2016/01/29https://download.lenovo.com/pccbbs/mobiles/gtwo44ww.txt - readme

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Hi , I have updated to the 1607 Anniversary Update in August and noticed that my WWAN Sierra Wireless EM7345 had problems starting up after reboot. Because of other problems with the 1607 I reverted back to 1511 and everything was alright again.A week ago I upgraded again to 1607 and again, my WWAN sometimes cannot start when booting up. The error log shows Miniport Sierra Wireless EM7345 4G LTE, {b343453c-24e6-493d-ba47-33eaec4de5e3}, had event Fatal error: The miniport has detected an internal error (details see below). So this clearly has to do something with the 1607 update or the drivers for the WWAN. I am using the latest drivers from the Lenovo website and have also tried to update drivers in device manager. But no luck. What helps to finally start the WWAN is either a reboot (the chances the WWAN is started properly are about fifty-fifty) or clicking WWAN off and on in flight mode options of Windows.  Maybe someone has an idea other than waiting for Microsoft to fix this stupid 1607? Thanks and best regards,Martin  Log Name:      SystemSource:        Microsoft-Windows-NDISDate:          10.10.2016 06:37:19Event ID:      10317Task Category: PnPLevel:         ErrorKeywords:      (16384),(16),(4),(2)User:      ... Read more

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I am looking for a practical way to upgrade firmware of Sierra Wireless EM7345 on a system without Windows. Either a Linux tool or something that could be booted from USB drive would do.

Answer:Sierra Wireless EM7345 firmware update w/out Windo...

talk to the zukota guys.

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HelloI have a W541 running Windows 7 (64bit). I've found 'Sierra Wireless GNSS Sensor EM7345 4G LTE' appearing with exclamation mark icon in the device manager. Lenovo solution center also shows it as disabled device. I have downloaded and installed latest driver (2.17.10870.4454). After installation the device seems fine in device manager but as soon as I restart the notebook the device appears again disabled in the device manager. I?ve just found in the README file the W541 is not listed as supported model by Windows 7. According to this file W541 is supported by W8 or W10 but unfortunately I?m not able to install any other OS on the laptop.Can I expect to have support for W541 with W7 in a future software release? ThanksZoltan

Answer:W541 Sierra wireless EM7345 GNSS Sensor

I'm having the same problem with my Sierra Wireless 7345 on a W550s running Windows 10. It came with the laptop, so I'm sure it's supposed to be compatibile. I think it's a driver compatibility problem. Unfortunately, I've just chalked it up to the "Windows/Lenovo" tax - some things work, others just don't. I've gotten no reponse from Lenovo.

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I installed WWAN card Sierra em7345 on X250 with Windows 7.How make GPS working? (not going to upgrade Windows)?Did anybody do it?Tank you

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I have a T440 with Sierra LTE. It works just fine for connecting to mobile networks.But here in New Zealand, one of our providers also provides free wifi hotspots to customers on certain plans. In order to use this though, I have to enter a password that is sent to me by SMS.Is there any way that I can view SMS messages sent to the SIM card that is inside my laptop?At the moment, I have to remove the SIM from my ThinkPad (with all the hassle that involves), stick it into my phone, get the password, then transfer the SIM card back into my ThinkPad (and often as not, there is no power socket nearby, so I can't restart because I had to disable the internal battery when removing/replacing the SIM card).So, if someone can point to a way that I can simply view those SMS messages on my ThinkPad, I will be enernally grateful.













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Answer:A way to send/receive SMS messages on ThinkPad T440 with Sierra EM7345

Use Lenovo Access Connections if OS on your laptop is win7, or Sierra Watcher connection manager for both OS, win7/8.

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Hello everyone, I'm a bit desperate because I already tried so much.I'm running Windows 8.1 on my Lenovo X240, BIOS version 2.3 and the WWAN functionality broke about two weeks ago and I'm quite sure that this is related to a few updates that came either with Windows or more likely with Lenovo System Update which had a BIOS update and some driver updates alongside at that time.I cannot even try to establish a connection to the Deutsche Telekom LTE network, because all I'm seeing is "Insert a SIM" in the connection bar.This is what I tried so far:Use a different, well known working SIM card.Re-Install the driver packageUninstall and re-install the driver packageuse the "repair" function of the driver package setupBIOS downgrade from 2.3 to 2.29Disable and enable the WWAN functionality in the BIOSReplace the mainboard (lenovo service technician just went away an hour ago)And I'm still having the same issue. Now it's really nailed down to be either the BIOS or the driver in win 8.1 x64. One thing makes me wonder:When I choose to update the driver in the device manager and the Sierra card details, I'm pointing Windows direclty to the directory that contains the inf files and the device manager tells me that "The best driver software for your device is already installed." and shows me a "Generic Mobile Broadband Adapter". Is this an indicator for Windows completely ignoring all drivers in the setup directory of the driver package?Also, when I lookup the driver details, i... Read more

Answer:X1 Carbon - Driver Sierra Wireless EM7345 showing "Insert a SIM"

Hi, JrgenWhat wwan card related items are there in the device manager now? Are there unknown devices, as well with "1 CDC" context in the name?

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Hi there, I have a W541 with Sierra EM7345.I had and now have a lot of problems with the WWAN-Card, and more like you can read here: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/W540-Freeze-on-boot-screen-when-connecte... And now i cannot reinstall the driver because it's not supported for Windows 7 x64 any more:Sierra Wireless EM7345 Software for Windows 10 (32-bit, 64-bit), 8.1 (32-bit, 64-bit) - ThinkPad Now I have supported hardware with no driver available?!

Answer:ThinkPad W541 no driver Win7x64 support for Sierra EM7345 any more?

Hi aschulte,
 
If you have a W541 then you need the driver for the EM7355 card; that's what should be in the system unless the parts list and psref are mistaken.
 
http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-W-Series-laptops/ThinkPad-W54...

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I have a X1 Carbon 2nd Gen and recently upgraded to Windows 10. I am having a problem with Sierra wireless EM7345. Whenever i run my computer on battery power Sierra WWAN card doesn't work at all. It shows as unknow device in device manager. There is absolutly no problem while connected to AC power. Any help.

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Hello, I'm thinking to buy ThinkPad Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250. I?ve few questions, Pease suggest ...1. Is it really any good and practically beneficial?2. Can I use it on Fedora 27, How?s Linux support?3. X250 has two PCI Express M.2 card slot and one is already occupied by WLAN Card and other slot is available, Can I use empty slot for FRU-04X6014?4. Can I use both WLAN and WWAN simultaneously?5. What is the impact on battery (Windows and Linux)?6. Is AliExpress a good place to buy? Thankyou  

Answer:Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250

Regarding your questions:1) I personally use it and it's really good, as I don't want to use additional USB modem or WWAN wireless router.2) Can't say, as I don't use Fedora.3) There's a dedicated port for this module. Please make sure, that you have an antenna connectors for module and adapter for a SIM card. Moreover, instead of WWAN module, you can install there a m.2 2242 SSD disk.4) Both can be enabled and connected, but application will use one at time.5) I have an extended battery, so it's hard to tell. I guess it have a simmilar power usage as WLAN module (basing on Windows power utilization). Can't say about Fedora.6) It you don't want to have a problem with whitelist (it prevent system from booting, when unauthorized module is installed), then I look for module on eBay. Make sure, that photos explictly show FRU PN: 04X6014 on module's label. Models without it will not work.

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Hi, what are the differences between those models?Quick google image search reveals at least such versions of EM7345:G12Z024.05,G12Z024.05 HFG12Z024.23 HF Which is compatible with ThinkPad T450s?BRW?odek 

Answer:Sierra Wireless EM7345 models: G12Z024.05, G12Z024.05 HF or G12Z024.23 HF - differences?

Hello and welcomeAny FRU p/n 04X6014.

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My card just stopped working recently. Not sure if it's because my PCMCIA is dead, or if drivers aren't working properly. I've researched everything, uninstalled, re-installed, disabled USB root hubs, etc. But can't get my Sierra wireless watcher to recognize my device. In fact, Windows does not even recognize my wireless card either. Not sure if it matters, but my thinkpad x61s has the built-in Verizon one, but I use the AT&T. This was working fine with XP and with Windows 7. Now it's dead..... Anyone have same issue?

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I just purchased a Dell Studio 1555 laptop with Windows Vista Home Premium. Prior to this, I had a Dell Inspiron 9300 laptop with Windows XP. The ATT sierra air card runs fine on the old computer, but will not load on the new system. I get these error messaages:

#1 - ATTCM.exe - Application Error "The application failed to initialize properly (0xc0150004). Click OK to terminate the application."
Then, "ATTCM.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

#2 - TRUUpdater.exe - Application Error "The application failed to initialize properly (0xc0150004). Click OK to terminate the application."
Then, "Sierra Wireless Updater has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I hope that someone can help me...Thanks!
 

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I bought EM7345 WWAN card from ebay, and have installed it in my X1 carbon (20BS type), the device is not getting recognized by my machine and after a lot of reading, I found the issue to be incorrect VID (0000) and PID (0002) on the card, does this mean this card is bricked and cannot be recovered? the card shows up as unknown usb device in device manager, before I return the card I want to check if there is any way to correctly re-initialize/re-flash this card, I found that this card will not be supported by Sierra Wireless so posting in lenovo forum. please help or point me to right support personnel.

























Device Manager.jpg ?175 KB

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Having no luck loading the driver on a Sierra 881 wireless air card. Does not recognize the air card. Tried loading from the CD and from the Sierra driver update website.

Running the XP system on a Dell Inspiron 6000.

Suggestions?
 

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I tried Windows 7 RC on my Lenovo T61p. I could not get my Sierra Wireless Broadband card working. It did not seem to have a driver that worked with Windows 7.

Has anyone been able to get that working? Does anyone else have this card and also have problems?

Answer:Drivers for Sierra wwan card?

Hi,
I'm experiencing the same problem...
It seems that the PCI to USB Hub drivers of the IBM hardware is not compatible with Windows 7 system. I think the solution is replacing the card or wait to October 22nd hopefully it will be resolved with the offical version.
If you found any other solution I'd love to hear,
Thanks,
Eran.

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I have a T23 that is not the wireless model. I have no intention of dismantling it to install any internal wireless gizmo's, so I am considering 2 options... 1. Sierra GSM PCMCIA 2. ZTE USB Broadband GSM Stick I have just purchased a GSM data plan from an ISP but I am confused over what hardware is best for the T23. I am concerned about the power pull on the T23, but not sure if I should be. Also, would there be a performance difference that I should consider, re: USB versus PCMCIA solution? NB: My T23 has USB 1.1 ports, but I own a Sabrent USB 2.0 card bus...if this helps with the recommendation.





T23: 2647-8RU, Ubuntu 12.04 LTSA61E: 6418-12U, W7/Pro 64X200: 7454-CTO, W7/Pro 32









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Answer:T23 USB Dongle or PCMCIA Sierra Card

Well nobody seemed interested in helping me out on this, so I decided to take a chance with a USB dongle (Rogers Rocket stick). On the Sabrent USB 2 card, the dongle did not work.On the T23  USB 1.1, the dongle worked but it was not happy there. Slow response times when on the internet.Got a Sierra 881 PCMCIA card (cheap now) and it worked great. Better than the dongle by far and the Watcher software that comes with the Sierra is far superior to the Rogers Communication Manager.So anyone looking to using an old T series on the new Rogers Hi-speed GSM network, the Sierra would be my recommendation.   I use the dongle on my desktop and it works very well there.





T23: 2647-8RU, Ubuntu 12.04 LTSA61E: 6418-12U, W7/Pro 64X200: 7454-CTO, W7/Pro 32

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A friend of mine has a P50, and was interested to know that he could have gotten it from Lenovo with a Sierra Wireless card already installed.  Is this something that he and I can do (I'm a hobbyist desktop builder), or is there some unchangeable difference in the motherboard?  Which Sierra Wireless card fits best and works in the US on the Verizon network?  

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hi, I bought used x60 but 3g card is locked to vodaphon only. where can I get unlock code? IBM, Lenovo, Sierra or vodaphone? 10X

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I have an X1 Yoga 20FQ with Windows 10 Enterprise 64-bit and a Sierra Wireless EM7455 WAN card that came with the unit from Lenovo and an AT&T micro SIM card (also in the unit when it came from Lenovo). I also have the latest Lenovo software for the Sierra Wireless card (v. 7.47.4743.0105) from the Lenovo web site. The WAN card will connect to HPSA on AT&T (using the "default APN" and "broadband" in the Win 10 settings) but it will not connect to AT&T LTE. The AT&T web site at https://www.att.com/esupport/article.html#!/wireless/KM1218316 says to use NXTGENPHONE as the APN, but when I input that as the APN the card does not see it at all. I know that NXTGENPHONE is the LTE APN because that is the APN that my cell phone uses for its LTE data connection. AT&T tech support told me I the Windows 10 and NXTGENPHONE APN settings are correct and the AT&T diagnostics show I an LTE connection is available to me.I realize that there can be sources for this problem (Win 10 or AT&T) but I thought I would ask here to see whether anyone has experienced the problem or has a solution.Thanks.

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Now that I have a new laptop running the "new and wonderful" Vista the Sierra wireless 555 Aird Card will not work, I know this is an older air card but it is the only one I can use an external antenae on, Telus. Can anyone help me?
 

Answer:Vista Driver for Sierra Wireless 555 Air Card

From all the searching i have done on this seems they are not going to support this card for vista. Sorry ed
 

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After opening Sprint Smartview and inserting my PCI wireless card I get the "Blue Screen of Death"My USB wireless card works fine with Smart View. Any Suggestions?

Answer:T42 PCI Bluescreen Sprint Sierra Wireless Card AC595

I have same problem on my T42 and T30.  tried sprint card in friends T61-- same result.    Called sprint-- they said some program in pc was causing it.  They could not tell me more and they offered no help to find fault.  Same support I get with my cell phone.  Hope someone comes up with a fix.  My company gave me this card to use.  Obviously-  useless.

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I am planning to buy Lenovo X300 and use in Thailand. Does anyone know about the different of the 2 WWAN modules.Sierra Wireless MC8775 and Lenovo FRU 41T0901. From what I knoiw the Sierra make the module for Lenovo. Is the two things exactly the same (it look the same) or the Lenovo has the FRU embedded on the card ?I am affraid of having problem with BIOS if I install the module that I buy direct from Sierra.

Answer:WWAN card 3G Lenovo branded or Sierra Wireless

Hello,I have done some deep research on this matter for myself, I have an x61 and would like to swap the factory installed wwan card with a gsm card by Sierra but not with Lenovo FRU. The Thinkpad bios will not accept parts other than the ones approved by lenovo and on which there is lenovo FRU#, even if from the same manufacturer, the "Whitelist" is here:http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-62906 if you would install a generic part non lenovo approved, the bios will not boot the system, give you an error message  and tell you to remove the card.There is a solution for this issue, it can be found here:  http://forum.thinkpads.com/viewtopic.php?f=29&t=55837&start=300 but it involves flashing your machine with a modified bios which could be risky. I am going to try it because my preinstalled wwan card is for services by Vrison in the USA, I need a GSM card for Europe and other locations with GSM providers only, I will remove the original which is useless for me and replace it with a non Lenovo Sierra MC8775 WWAN HSDPA 3G card and flash the bios. Hope this helps Message Edited by pandavi on 01-28-2009 12:55 AM

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Good morning..Buy a ThinkPad X270 Type of machine model: 20HNCTR1WWand I want to put the wwam card I have a wwan card Sierra Wireless Airprime 4G LTE WWAN Module EM7455 Lenovo PN: SW10H24567Header Code: S1NNFRU PN: 00JT547EC # 243581 and I want to know if I can use it on my laptop. if it is not compatible. is so kind to tell me that wwan cards are compatible for my laptop thank you very much... 

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Hey,
I uninstalled the software for this but as of now, when I disconnect my laptop from the ethernet cord, all that comes up in my connection manager is "3G Connection" and none of the Wi-Fi networks I know should be there. Any help with this is greatly appreciated.

Answer:[SOLVED] Sierra Wireless AT&amp;T Card Not Allowing Wi-Fi Connection

Do you have both Ethernet & wifi turned on?

Why do you say ".... none of the wifi networks s/b there"? - wifi will pick up any broadcasting 802.11 networks in range.

jcgriff2

.

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Relevance 52.89%

Hey everyone, I'm in a bit of a bind. I can get the T500 to install the Gobi3000 drivers - although I admit there's no drivers from Lenovo's site for the T500...windows installs them, I can see my wireless provider but windows keeps bouncing back and forth between spitting out an error that the APN settings are incorrect or "couldn't connect" Yet, I take out the Gobi 3000 card, put in a Gobi 2000...and it works perfectly fine with the exact same APN details.Any ideas? 

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Good morning..
Buy a ThinkPad X270
 
Serial number: PC******
Type of machine model: 20HNCTR1WW
and I want to put the wwam card
 
I have a wwan card Sierra Wireless Airprime 4G LTE WWAN Module EM7455
 
Lenovo PN: SW10H24567
Header Code: S1NN
FRU PN: 00JT547
EC # 243581
 
and I want to know if I can use it on my laptop.
 
if it is not compatible. is so kind to tell me that wwan cards are compatible for my laptop
 
thank you very much...
 
Moderator note: serial number removed to prevent abuse.

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I bought two brand new X270's WWAN upgradable and bought EM7455 cards separately. I installed the cards as directed. When I booted the laptop the first time after installation, a warning message saying something to the effect of "unknown network hardware EM7455." Windows didn't detect the newly installed card. So I did a CMOS reset (removed the extra battery, disabled the built-in battery on the BIOS and pressed the CMOS reset button to the left of the battery bay). After the CMOS reset, Windows recoginized a new hardware by the name of "Sierra Wireless EM7455 Qualcomm" but couldn't install the driver (see the attached screenshot). I did install Lenovo's EM7455 driver (total file size 191MB) and didn't work. I turned to Sierra and found a generic USB Build 4581 driver and it didn't work. When I restarted Windows, the newly found hardware was gone. I did a CMOS reset again and it came back up on the device manager list.  So I turned to Windows update. It found a driver update by the name of Sierra Incorporated - Ports dated 10/20/2016. It tried to install it but it failed. However, the device's name was changed to Qualcomm COM Port (3) and it was still not installed properly. I went to the device's properties and changed the port to 8. It recognized the full name of the card but GPRS connecitons on Windows didn't show up. I restarted Windows, and the device was gone again! I checked the BIOS permissions and I tried different scenarios (disabled WWAN, e... Read more

Answer:Problem installing Sierra EM7455 WWAN card on X270

Hello and welcomeCould you provide the wwan card service p/n (FRU)? It's printed on the modem's labelCompatible wwan card (em7455) doesn't need manufacturer's (Sierra's) drivers as win8.1/10 has native drivers for MBIM network mode. Modem in the default configuration supports that mode.Also, to make sure for current wwan modem state, provide its IDs, please:- Device Manager, right click on the modem entry, Details tab, Option list, pull it down, Hardware ID (the 3rd item from the top);- copy and past here the values from the field below

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i installed pga2000, tried to log on online, got the message that i must be connected, and i was connected. i installed a patch needed to go online, now when a try to open the game i get "smartheap library" "mem_pointer_bad" game wont open at all.
Dave

xp pro
 

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Relevance 51.66%

I have a T61 and I've successfully physically plugged in the internal EVDO card, but the antenna cables are no where to be found per the instructions.  I ordered the Lenovo EVDO card, the only thing in the static bag was the EVDO card (and a few stickers with the card's ESN info). Unless I missed a creative location for these cables, is there another part I need to order?  If so, what is the part number, and where are the installation instructions? Many thanks for your time and effort to help me resolve this. Thanks.

Answer:T61 - Adding Sierra Wireless EVDO WWAN Card (Cellular Data)

Lds, Yes, you will need to order the antenna which comes with the cable + connector attached.  The antenna is located in the lid along with the LCD display panel and WiFi/BlueTooth/WUSB antenna(s) and other various other components. Installation is another subject, which I don't have enough experience to comment on. I happened to purchase the WUSB option for my T61p but have not installed it yet. I had to buy both the card and the antenna. Good luck. CobraRGuy

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Does the above described wwan card fit into my computer?The card is not recognized by the system and I have no idea what the problem is. Cheers,Nick

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i have two computers one with me and one with xp i have two older sierra games, trophy bass2 and civil war general and both worked fine on my old 98 system but i can get them to load on my new computers i get program error, integer divede by 0 on the ex i tryed compatibility mode and it didnt help i also tryed tech support they said they didnt maufacture the games any more and could not help me so if any one know \s hoe\w to fix this i would like yo know please, i really like the civil war general and would hate to have to buy and old systen just to play it thanks
 

Answer:problems loading older sierra games on me or xp

Maybe the links below will help you out.
http://www.techzonez.com/forums/showthread.php?t=7057

http://www.dosgames.com/xphints.php

http://dosbox.sourceforge.net/news.php?show_news=1
 

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Relevance 51.25%

Hi, Everytime i buy an electronic toy i try to get the best from it,and thanks to many independent developers like xda or cdfreaks and many others i get that. So i was wondering if someone knows how to unlock this antenna, i bought my computer with this WWAN built in antenna but i'm wondering how can i use it with my local cellular internet provider. thinkpad tablet X60 6363 WDK  I know that is not a question of hardware but of software, i have the sim input under the battery. Hope someone can help me with this doubt.  Greetings and joy      

Answer:Unlocking my WWAN Verizon Sierra wireless 1xEV-DO card for worldwide access - Possible ?

Welcome to the forum. There is no way of unlocking a Verizon card, like there is no way of unlocking a Verizon cell phone. The card may work in certain areas outside of U.S. but since you haven't stated your location, I'm afraid I can't be more specific than I am at present until you do. Hope this helps. 

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I recently ordered 2 laptops about a month ago. I've been foloowing such forums of:https://forums.lenovo.com/t5/ThinkPad-Tablets/Sierra-Wireless-EM7345-ThinkPad-8-and-10-general-issue...and have similar results. For whatever reason, the card disables itself.  I've checked the internals and its seated properly.  I've even reseated.  I can only go by what my user, in the field has provided me information about.  It'll work sometimes.  When I remoted in last time, I disable and re-enabled it.  I changed "automatic" to specifics of verizon connection (vzinternet) and changed to override to automatic dhcp ip.  The system seems to have worked for 7 days.  It doesn't work again.  When it disables itself, device manager says its working fine.  Access Connection software from Lenovo freezes up, crashes, or stalls and eventuall kicks back to wifi.  At this point there is no point in contacting support, due to it being a field system with proprietary software.  Knowing that both systems have this problem, I doubt its a hardware problem (other than having the wrong untested card to begin with). The only other suggestion from lenovo would be to reload the system, which is not an option in the field. Therefore I'm faced with sending the user a mifi card from Verizon, because a $200-$300 internal card wont work properly.   I'd ask for a refund if I had enough in the budget to order 4 new laptops. ... Read more

Answer:x250 w/ EM7345 4G LTE + Windows 7 64bit + Lenovo Access = Ridiculousness.

Have you tried older EM7345 firmware versions ? Unfortunately the version I use (in EU) which works so-so is not Verizon specific so it can not help.





__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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Howdy everyone, Nice forums here at lenovo! This ism y first post. When i purchased my T61 I chose the option to have the antenna installed but no wireless provider card. I'd like to now get up and running with the AT&T wireless. Where can I get the internal card to fit into my T61?Thanks! -Todd













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Answer:Where to get Sierra wireless card ATT wireless for T61. Antenna built in but no card!

Ebay is probably your best bet. http://cgi.ebay.com/IBM-TP-Lenovo-T61-T61p-R61-AT-T-HSDPA-WWAN-Card-42T0999_W0QQitemZ110443634296QQc...

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Hi!I have a Thinkpad X220 with the BIOS whitelist removed. I just installed a Sierra Wireless MC7304. After installing the drivers from TechShip, the card is recognized as well as the inserted SIM card. However, it says "turned off" and I can't get it to turn on.Now, I have one more detail to share. The built-in SIM card holder on my X220 got broken previously due to a NANO sim adapter trashing the connectors. With a SIM in this slot, it doesn't get recognized. To get around this problem, I have installed a SIM Card adapter for mini PCI Express modules (https://techship.com/products/sim-card-adapter-for-mini-pci-express-modules/). With this fitted to the WWAN card, the SIM gets recognized. However, I see two Cellular connections (see attached screenshot). In device manager, I also have 3 Sierra Wireless network adapters.I assume I should disable some of these adapters to get this working by looking at hardware IDs. Any idea how to identify and diable the adapter coming from the broken sim card slot?


























SIM.png ?91 KB

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After clean install of win 7 ult x64 on a T420 and installing all drivers I have the following issues: Sierra wireless driver install gives me a hard coded connection to "Verizon wireless" in the wwan autoconfig list. in network connections, cant seem to delete this. im using at&t and another provider in europe. wwan autoconfig do not see these sims at all. Fingerprint reader works almost fine. t420 starts from sleep while swiping my finger but does not log me on past the msgina interface. please advice Henning













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Answer:T420 Clean install woes (Sierra Wireless 8355 wwan and fingerprint logon problems)

ready to provide a solution to my own problems: after installing access connection 5.83, everthing was solved regarding wwan.had to select logon to domain with fingerprint data in windows biometric control panel

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Upgraded W530 laptop workstation from Windows 7 64 Bit to Windows 8.1 64 Bit.  This broadband activation provided for this machine is only available for Windows 7. Installation on Windows 8 succeeds, but says it cannot detect the modem. Lenovo Mobile Broadband Activation for Windows 7http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w53... The following is the pure driver package that includes different images for different cellular providers.http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w53...It does not provide any interface for selecting providers nor how to use the commandline utilities to use an image. There is a Windows 8 sticker on the bottom of the unit, so I certainly hope this can be supported. Has anyone setup a Windows 8 machine with the Sierra MC8355? Edit: Added more model information

Answer:Sierra MC8355 on Windows 8

I've gotten it to work but I don't remember exactly how. I've used this tool to change images in the past and get better info on the chip, give it a shot even though it says it's for Windows 7: https://www.motioncomputing.com/drivers/J3500/MotionCM_v3244_RN.htm





Thinkpad W530: i7-3720QM, K1000M, FHD Screen, 16 GB PC12800, 240GB OCZ Vertex 3 SSD

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I have been reading about macOS for quite some time & tried it out on one of my friends Macbook Air too. The operating system seems to be great & have plenty of features and its integration with iOS is quite fantastic.

What i really want to know is which is better in which perspective like Windows is way better option for gamers.

& Please this is not Macbook vs PC, just the battle of OS in terms of their features.

Try not to biased.
 

Answer:MacOS Sierra vs Windows 10(Creator)

If you're referring to a Desktop OS, Graphics would definitely go to Windows because of the large amount of support from not only third parties, but Microsoft themselves. The new rollout of graphics changes after Aero which is coming soon, will change the entire theme and improve something which is great already. Along with this, Third parties support Windows because it's the most widely home used Operating system. Mac OS runs on linux and is limited in terms of features.
 

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Wireless Network in Device Manager isn't showing up.

Answer:Mac OS Sierra - Windows 10 - Wireless Network

OK.

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I am trying to install a fairly old version of Sierra Print Artist (version 4) on my Windows XP system. When installation starts up OK but then runs minimised so that I cannot complete the installation because I cannot select the appropriate options. I cannot find a way to maximise it because right clicking on the application installer on the task bar, all the options except close are greyed out. Does anyone know if this version of Print Artist will run on XP and if so how I can install it successfully?

Answer:Sierra Print Artist 4 in Windows XP

Have you tried going through compatibility mode wizard. I am new to XP but it is supposed to work quite well. I think you can tell it the programme worked on an earlier OS. and all should be well. I have Print Artist 8 on so it should work for 4 I think.

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I've installed Sierra MC8355 drivers on Windows 10 64-bit. Drivers installed successfully, Network connections show new 'Cellular' connection, Device manager shows new Sierra 8355 devices which have drivers installed. So it looks like everything is ok with drivers (Windows 8.1 drivers) on Windows 10. My question is - what should I install to be able to use that 3G and GPS? How can I perform a 3G connection and run GPS tracking? I tried software for Windows 7 - it failed. 

Answer:Sierra Wireless MC8355 on Windows 10

Hi and welcome, OxeliPlease, clarify: aren't you able to establish 3g connection using win10 mobile broadband features? What are the symptoms?To enable GPS capabilities, reinstall the drivers with option GPS=1 in the setup command line (note, use the setup installer, not the drivers package). Or, if there is configuration file in the folder where drivers are being extracted, change appropriate settings within it.

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Wireless Network in Device Manager isn't showing up.

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I've installed Windows 10 Pro on my Mac OS Sierra without Bootcamp but the wireless network isn't showing up. The wireless netork isn't showing up in Device Manager. Can anyone assist me.

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I cannot get to my main screen the only screen that I can get to is the Windows screen. How can I get to the main screen? When I said the main screen I mean the one with the folders and other stuff on it.

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What is a comprehensive analysis of the UI/UX between macOS Sierra, Windows 10, and any given Linux distro in 2017?
good links are good

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Lenovo why you lock the com ports on the Sierra Wireless EM7455 ????? USB composition for the EM7455 is set to 9, which is MBIM only. I need to have MBIM and also COM ports for the AT commands and NMEA GPS data. So I need the USB composition 8My question how to enable the com ports again ???thank you in Advance...

Answer:Lenovo Sierra Wireless EM7455: How to enable COM ports on Windows 10 ?

Hello and welcomeThat's not a Lenovo deal to lock the ports, more clearly, to choose appropriate default USB composition. MS and Sierra do that. To change default USB composition change Sierra wwan card drivers installation configuration and reinstall them. Edit the configuration.ini file within the drivers package:- [Default Values] section- USBCOMP=x parameter (choose 8 as you want).

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this is what im dealing with. i installed windows 7 beta 7227 build. i cant find a sound or graphics/video to work for this thing help. i need to install the correct drivers. i think its nVidia but im not for sure just plz help

Machine name: REEKVICIOUS-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7227) Service Pack 1 (7227.winmain_sp.090602-2110)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4550
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz, ~2.0GHz
Memory: 512MB RAM
Available OS Memory: 512MB RAM
Page File: 411MB used, 1123MB available
Windows Dir: D:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7227.0000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: This computer cannot play audio because the Windows Audio service is not enabled. Use the Sounds and Devices Properties control panel to enable audio. No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
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Answer:Windows 7 video card and sound card problems

Windows 7 Ultimate RC build 7100 is what you should be running. There are no service packs for pre-release OS's from Microsoft. Did you install Windows 7 on this Dell or did someone do it for you? Your installed memory is much too low for Vista, not to mention Windows 7. If your system won't run Vista properly, DO NOT install Windows 7 pre-release
 

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System:Helix 3701XXXWindows 8.1 Enterprise 64-bitThird Apps installedLatest Lenovo Drivers installed Problem:Sierra Wireless EM7700 device experiences device code error 43 or not ?USB device not recognized.? There are also times where there are two or more instances of the same device in Device Manager.When the problem occurs, users are unable to see the mobile broadband device under Network connections menu (Charms menu->Settings->Network Connections). Installed drivers on system: Sierra Wireless QMI Lenovo Driver Package 2.6.1.209.0. Experienced this issue with the Lenovo pre-load image and corporate image. The problem has been reported by 10+ users/systems; When it occurs:The problem is intermittent; it often occurs after waking the system up from sleep or starting the system from a cold boot. As a workaround, the user has to restart the system a couple to several times in order for the device to be recognized. Wondering if anyone else has been experiencing this on the Helix 3701XXX Windows 8.1 Enterprise? Any advice is appreciated.

Answer:Windows 8.1 Ent. Helix - Sierra Wireless EM7700 device error code 43

I get similar problems with the Ericsson C5621 wireless card. To be honest, almost every 3G\4G internal card I've experienced (in Dell, Toshiba and now Lenovo) have suffered from the same two problems (when used against UK mobile providers): i) issues resuming from sleep - typically the card not responding or not found until doing another sleep\resume or power cycle ii) issues when moving quickly between cells (e.g. if using the device on a train etc.), when the card will stop transmitting traffic although claims to be connected, and then will become unresponsive attempted a disconnect and reconnect. Again power cycling the card (via sleep\resume, reboot, or occasionally disabling\renabling or uninstalling\reinstalling the driver) will resolve this. Given that these cards are typically used in mobile devices where sleep\hibernate and being on the move are pretty common scenarios, it is frustrating that the 3G\4G hardware companies still can't get them to work reliable. Matthew

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Question: T440 EM7345

Hey I have bought a T440 with the "integrated Mobile Broadband upgradable".Will I be able to use the Thinkpad EM7345? /Jonas

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Question: T440s with EM7345

I've got a T440s running windows 7 with a em7345 4g mobile module installed, the drivers install correctly and it recongnises the sim but fails to find the network (upon trouble shooting the connection windows suggests that there is no signal, however my phone uses the same network so I know this to not be the case). My best guess so far is that it's either something to do with the apn settings (I'm based in the UK and use the giffgaff mobile network which does require apn settings to be set) or there's an issue with the antena. No connection shows up in the VAN UI. Anyone with any ideas about how I could go about testing either of those things?













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Answer:T440s with EM7345

Hi,you wrote:"... it recongnises the sim"and"No connection shows up in the VAN UI"There is a bit contradiction. Where do you see the sim card is recognized? Is your sim card activated?

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Hi Guys,So using EM7345 - I was using 1415.09 firmware which seems to have really good download/upload speeds but seems to loose the connection every now and again Switched to 1442.11 which is new firmware for my carrier (EE UK) in the UK just pushed with the latest driver but the download speeds have taken a hit, not sure if its more stable.Anyway what are you lot doing firmware wise ? Are you changing it ? If so what firmware are you using ? There's a new 15XX variant in the new driver release but it says NAND so guessing North America market - that said seems to work fine on my modem anyway. Let me know





DangerMouseCurrent Machines : X1-3460/X1-20BS

Answer:EM7345 Firmware - Best One ?

the lastest firmware is 1.2.. and here are the AT main secret programming codes and commands...(I do not want ...etc..publish more secret codes etc..do not ask for more..)..because they are too dangerous etc..to change the commands etc..use this software..PuTTYhttp://www.chiark.greenend.org.uk/~sgtatham/putty/download.html AT commands are very helpful for troubleshooting your device and changing the settings that are not available from standard Windows settings. For example, you can choose the access technology ? 2G, 3G, 4G and even stick to particular frequency bands.EM7345 is using Intel (formerly Infineon) AT command set and it?s not compatible with Quallcomm AT command set. All basic AT commands like AT+CFUN are more or less the same for all 3G/4G devices, but advanced ones, starting from AT+X, are unique to Intel XMM platform devices.No official documentation for AT commands was released by Intel, all I was able to find is some source code fragments for Samsung phones (that are based on the earlier XMM platform, like XMM 6380, or so)  on GitHub.To use AT commands, first you have to enable EM7345 AT command port, There are many cases when your newly installed EM7345 doesn?t work. Let?s start step by step.AT+CFUN?should return: +CFUN: 1,01 means the device is turned on. If it?s not 1, make sure your EM7345 is turned on in Windows Connection Manager. Or try to turn it on using the AT command:AT+CFUN=1Let?s check if the SIM card is working and recognize... Read more

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I need some help here.I've narrowed down the problem I've been having with my x220t+gobi 3000.Apparently when I first installed it, the driver's set the firmware to Verizon, and I could see Verizon's network on windows 8 just fine. However, I have to use tmobile because it's 3x cheaper.Right now, I have the driver's installed and the card doesn't even seem to work, so I'm wondering what I need to do to get it to work. I'm out of options. I tried reinstalling the driver/firmware, but it doesn't seem to do anything.EDIT (9/11/15 617pm): I just powered on my laptop and magically it seems to be working. All I think I need to do now is activate this thing.

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Hi, I have a P50 recently updated Windows 10 Fall creators update. After the update my system no longer shows my wwan hardware (Sierra Wireless EM7455).I no longer have a cellular connection option in the network menu after clicking the network icon in taskbar tray,no cellular connection section in the networking settingsNo wwan device in Device Manager under Network AdaptersNo cellular connection shown in the Network Connections control panel under Network and Internet. What does show up in device manager is a 'Sierra Wireless Location Sensor' under the Sensors category.I did try to install the Sierra Wireless softwar from here: https://forums.lenovo.com/t5/forums/postpage/board-id/tp07_en. But it didn't help.I do not know if any of this has to do with the recent update on Windows 10 but if anyone else has experienced this please share your situation and solution if any.Any help is appreciated, Thanks.

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Hi -  I have  T540p running on Windows 7 that is equipped with a Sierra EM7345 4G LTE Modem however I cannot get the GPS function to work. I REALLY need to get this working as its going to affect my work sooner or later. Thanks Everyone. S

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Hi all,
I got my 5th thinkpad devices X250 since Feb,2015, and I bought a em7345 module from Chinese C2C paltfrom taobao.com
When I use win7 os,it is ok and updatable
but when I change my os to win10 , problem occurs.
I downloaded the newest drivers from support.lenovo.com and installed
File directory C:\ProgramData\Intel\LENOVO MBIM Toolkit\FirmwareDatabase\PreInstalled existed.
The newest version is FIH7160_V1.2_WW_01.1529.06_TS_NAND.fls
But when I launch intel MBIM firmware updated,it shows :
"Device not found or removed"
device information and sim information was all blank
 
When I add flz files downloaded from rokuta.com, it's also not updatable
 
But I can use the sim internet service 
What a [skipped] thing!
Here are some feedbacks after I run "cmd".
    Name               : Cellular
    Description        : Sierra Wireless EM7345 4G LTE
    GUID               : {6EA411DA-ED15-****-****-36D4********}
    Physical Address   : 00:aa:00:4d:**:**
    State              : Not connected
    Device type        : Mobile Broadband device is embedded in the system
  ... Read more

Answer:X250 -EM7345-MBIM_issues

The firmware updates on reboot or if you have PIN protected SIM card after first connection.





__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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Question: X240 EM7345 issue

Dear All, I am facing a problem after flash the firmware of EM7345, it become "Unknown Device" now. May I know how can i fix it? Thanks! hang

Answer:X240 EM7345 issue

maybe you can find some answers here:http://zukota.com/

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I have fitted the Sierra EM7345 module to my T440 to get 4G mobile coverage, and this works fine. But the EM7345 also contains a GNSS sensor, which should give GPS position data.In device manager, this sensor is displayed as working correctly, but how can I establish the actual GPS coverage, e.g. number of satelliites received, signal strenght, position accuracy etc?I'm running W10 build 10586.





Hans-HenrikT440 20B7-S0HN00 replacing T60 2007-VPX CoreDuo T2400 1,83GHz, ATI x1300 SXGA+, Win8.1 Pro, 4Gb RAM (=3), Kingston SSDNow V200 128GB, MS Office 2007, OpenOffice. 3 more T60 in family - all now running Windows 10

Answer:T440 EM7345 GNSS sensor

HiYou should enable Location services within the Windows settings.Then use location-based apps or/and widgets.

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I saw ThinkPad w550s can add EM7345 4G LTE MOBILE BROADBAND.I just want to know does EM7345 support T-Mobile LTE network in US and other international network such as in Europe  and Asia? http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w55... I did check the documents about THINKPAD EM7345 4G LTE MOBILE BROADBAND but the information about LTE supported bands are too technical to be easily understood. I heard EM7355 has better support on international network but not sure if w550s can use EM7355 .. or other brand Mobile Broadband.

Answer:EM7345 4G LTE questions on ThinkPad W550S

I have EM7345 working in the UK on an x1 carbon, but I cannot get it to work on t-mobile USA LTE networks -- it disconnects immediately after registering.  T-mobile said the correct bands were covered by the device, but could offer no help.

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Hi everyone! I have t540p with windows 8.1.I updated drivers for em7345 (ver.2.1.10640.4269 of 7/27/2015) and now I have the following problem. If I turn on my laptop after hibernation, em7345 cannot connect to the internet. Only after rebooting of em7345 via device manager, em7345 works properly.Has anyone had such problem? Is there a solution? I installed previous version of drivers, but it did not help. Thank you in advance for help and advice!





t540p RAM 16 Gb SSD 256 Gb + SSD 1Tb EM7345

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Hello,I bought the Card EM7345 for my lenovo t460s laptop. When I opened my laptop,it somehow seems incomaptible... the wires and the connection point at the card em7345 seems to be male. So I wonder if the card and the laptop could not be used together (it is not mentioned in the hardwarecompatibilty table)? [But other people here at forum report that could be used togetherhttps://www.reddit.com/r/thinkpad/comments/4aawmj/t460s_wwan/ ?] Or another stuff necessary to connect to laptop and card? Thanks!

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ConfigulationLenovo X1(brand new)Sierra EM7345(firmware version is FIH7160_V1.2_WW_01.1426.16_TS)Windows7PRO I insert SIM card to slot as well, but I couldn't detect any WAN service provider, and get error message as same as "sim card is not present", so that's why I've upgraded EM7345 driver which is latest version from Lenovo website, and using firmware version as same as FIH7160_V1.2_WW_01.1426.16_TS I find out wrong information, X1 EM7345 IMEI number doesn't match between WAN card printed IMEI number and M2 software device information such as 004999010640000. If someone know about it, please help me.

Answer:X1 EM7345 IMEI doesn't match

HiAs we discussed in another thread (where you haven't answered the last my post with requests) issue might be caused by the broken sim card reader or sim card is being inserted unproperly.

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I recently purchased a ThinkPad W540. And noticed my connection is dropping every few seconds.
 
First thing I did was getting a new SIM card. didn't change anything.Now I left Device Manager open by accident, and noticed the EM7345 was disappearing from the list and then appearing again. Does this mean the EM7345 is faulty?I have been unable to install the latest driver. It still shows the inbox Microsoft driver dating back to 2013 in Windows 8.1. I was hoping a firmware update might fix it. But to my understanding Windows 8.1 loads this firmware from the hard disk or SSD upon boot.
 
I confirmed the network card is also behaving the same in Ubuntu 14.10.Now I plan on calling Lenovo tomorrow for an on-site replacement.

Answer:EM7345 randomly disconnecting in new W540.

When it disappears do you see an unknown device called '1 CDC'  in Device Manager ? It always use Microsoft generic driver because it works in MBIM device mode (IOW there is no need for vendor specific network device driver, except the GPS). What firmware version do you have ? Follow this thread http://forums.lenovo.com/t5/ThinkPad-Tablets/Sierra-Wireless-EM7345-ThinkPad-8-and-10-general-issues...





__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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Hello, I bought one year ago a W550s with the 4g Modem EM7345, (I think that it's this model). One month ago the 4G modem has disappear from my computer and i can't connect to internet again.I don't show it in the device manager Also i have another problem, the key "0" of the numeric keyboard doesn't work (The computer is in warranty) Anyone could help me with this problem?Thanks

Answer:W550S. Problem with 4g Modem. EM7345

You have to update EM7345 firmware by installing software package from Lenovo. There are still small issues but it is much better than the default firmware that does not work at all. Follow the discussion here https://forums.lenovo.com/t5/ThinkPad-Tablets/Sierra-Wireless-EM7345-Beta-Build-4389/td-p/2193557 




__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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hi all, i bought a helix 2 from a friend - he did not use the mobile broadband card, but i need this thing.Using a german Telekom CardModem FW is FIH7160_V1.1_MODEM_01.1349.12 i searched google and forums and found some hints how to upgrade.installed the latest Tool (MBIM Firmware Updater), it comes with a FLS FileFIH7160_V1.2_WW_01.1616.01_Generic.fls and XML file. as i could not find the FLZ, i edited the XML with The infomration for Telekom (26201) When i try to upgrade it says:ERROR: Firmware Telekom Deutschland GmbH, v1616.01 is not intedned for this model of the device. The reason why i want to upgrade is: nearly NO connection with this card, although all other devices have LTE connection Who can help or make my Helix World less dark? Thanks Frank

Answer:Helix 2. / Upgrade EM7345 - where find FW Files?

what worked for me to upgrade: https://zukota.com/sierra-wireless-em7345-an-easier-method-to-update-firmware/ antonio on December 26, 2016 at 4:08 am

Thanks riemannZ!

So the procedure for me was:

a) Install the Sierra Wireless EM7345 driver, in my case gtwo47ww.exe
b) Edit with admin privileges:
%ProgramData%\Intel\LENOVO MBIM Toolkit\Config\Config.xml

and set:

SilentAutoFWUpdate to false
PromptForSilentAutoFwUpdateFail to true
EnforceModuleCompatibility to false
FirmwareSysTray to true

c) Restart

You will be prompted for firmware upgrade, in my case with a generic driver.

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I've got a Sierra Wireless ME7345 card in my W550S. It used to work fine, but around the time I 'upgraded' to the Windows 10 Anniversary Update, it comes and goes. When it's not available, it shows as "This device cannot start (Code 10) in the Device Manager. I've tried installing the drivers again and rebooting but it makes no difference.  It will occasionally show up, but after a few sleep and wake cycles it goes away. Rebooting sometimes makes it appear. Thoughts? Thanks!

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