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Replace office 365 office with one time license office

Question: Replace office 365 office with one time license office

I used to have office 2016 on my pc but at some point I had to do a reset. When I went to install office again, it picked my office 365 license and not the license key I had. I didn't notice this until last week when I started getting notifications that it was expiring.
I tried with tech support to get the original license key installed and not the O365 license but it didn't work.
So does anyone have the proper steps I need to take to install the one time license key?
Thank you

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Preferred Solution: Replace office 365 office with one time license office

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Good Evening Everyone,

I have a few questions concerning the Installation of 2010 Office. I know that I have to uninstall Office 2007. I have no clue on how to save or where to save my documents from Office 2007. The documents consist of Word, Excel, Powerpoint and a few various folders. Should I from the Start Menue click on Documents select all and copy. Where should I place this copy? Can It be left on my hard drive? After I install Office 2010 can I then copy the "Document File" and place in Documents. Will all the files end up in the proper place for their programs, Word files go to Word, Excel goes to Excel so on and so forth. Thank you so much for all your help and cooperation. It is greatly appreciated. I hope I described my situation correctly. I look forward to hearing from you.

Answer:2010 Office Professional Plus to Replace 2007 Office Small Business

But you don't have to uninstall Office 2007 to upgrade to 2010. That's the general rule as you can generally upgrade from lower SKUs to higher SKUs (Small Business to Pro Plus). As far as saving your documents, you can really save them wherever you like on your hard drive or on any CD or flash drive if you wish to do so. As far as file types, after 2010 is installed, they should all register properly for their programs so that Word documents open in Word, Excel Documents in Excel, etc.

Though if you have all of you documents already saved within "Documents" or "My Documents" or some other folder you've set aside and you want to uninstall 2007 before upgrading to 2010, the documents themselves will be retained when you uninstall, you just won't be able to really do much with them until you install 2010.

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I don't want to lose all my information that is currently in word format.
Do I install Libreoffice first then use add remove to remove MS to switch and keep my files?
I do not know how to make the transition and not lose my data in my desktop and also two flash drives.
Thank you

Answer:replace MS office Home and Student 2010 with Libre office

Don't worry about it, just install LibreOffice and if prompted choose to Associate the Office/Word/Excel files with LO. Or in Control Panel or Settings locate Default Programs and re-associate as desired. Both suites can reside on the computer, at least that's the way I do it.

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I purcased MS OFiice 2010 Professional through the MS Home Use Program to replace MS Office 2007.

I received the link and product key via e-mail; I've ordered the CD's but they won't arrive for another 2 weeks.

Several posts indicated that I should uninstall the 2007 version, then install the 2010 version. If I do that, I won't have access to the e-mail for the download.

Should i just install 2010 over 2007, or wait for the CD's?

Answer:Installing MS Office 2010 to replace Office 2007

Wait for the DVD, or download the ISO then write it to DVD for installation. After installation, activate it with the licence key you purchased.
Dell Community

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Word has stopped working in my borrowed copy of Office 2007 on my laptop. I don't have the installation disk. But I do have my Office 2000 disk which I use on my desktop computer. Would it cause any problems if I removed Office 2007 from the laptop and installed Office 2000? I know that would be moving backward, but Office 2000 really is good enough for me. Thanks for any help.

Answer:Replace Office 2007 with Office 2000?

Make sure you uninstall Office 2007 completely before installing 2000.

You may need the Office 2007 Compatibility Pack to access any documents that you have created with Office 2007.

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To replace Office 2003 with Office 2007. Do I just put the office 2007 disc in and click install, and will it automatically import outlook emails and email accounts and contacts etc ? I have the 2007 full version (not an upgrade version)

Answer:Replace Office 2003 with Office 2007

If you do not uninstall 2003 it will upgrade it depending on which version of 2007 you have.

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microsoft office can't find your license for this application.  A repair attempt was unsuccessful or was cancelled.  microsoft office will exit

Please do help me for the same.  I have a valid license even updated the same today itself.

Answer:microsoft office can't find your license for this application. A repair attempt was unsuccessful or was cancelled. microsoft office will exit

Try to restart SOFTWARE PROTECTION service.

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I was successful in installing Office 2003, activating it, and updating in Windows 7, but every time I open any one of the Office apps I have to click accept on the EULA box.† Is there any workaround to make the box go away permanently?

Answer:Office 2003 installs but EULA box appears every time I open an Office application

right-click on a shortcut to one of the apps, and select "Run as Administrator".After you do this once, you won't have to do it again.

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I installed office 2007 (full install after uninstall of office 2003) on vista yesterday and every time I open an office product, it gives me a message ?please wait while Windows configures Microsoft Office professional 2007?. Then it pops a window with a status bar for ?Configuration Progress?.

I looked this up online and it said that this was caused by installing as a user, not an administrator. So I uninstalled office entirely, booted, and reinstalled as administrator.

Still doing the same thing. Anyone have any ideas?

Answer:office 2007 configuring every time I open an office app on vista

that behaviour it's from all office versions till now, i didn't see that in 2007, create a new user and see if it does the same, generally office firt starts do that to configure the profile, if it works just backup our profile and make a new one for you


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We are using Office 2000 pro on Windows 2000 Pro PC's. We install Office as a local admin. Everthing installs and works fine. After the install a non-local admin logs into office and attempts to open Word. The installer for Office opens. It will only complete if the user has local admin privalages, if not it does not complete properly and each time the user logs in the installer kicks in. Is there a way around this (so once we install Office it will open up for all users, or do all my users have to have local admin privalages for the initial openning of office. After the installer completes, I can remove the the user out of the local admin group and everything works fine. If there is a way around this that would be great. we use roaming profiles and we have several multiuser PC' and the current issue is a real headache

Thank you

Answer:Users are getting prompted for office CD first time they open office

Ok, try this, since you are doing a manual install on each system . . .

After install, open each program once.

OFF2000: Installer Starts and Prompts You for Office Source When You Start Office Program for First Time

Which installation option are you using?? Are you running all from Computer??

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Has anyone installed both Office 2003 and Office 2007 on the same PC? If so, did you have any issues? I have Office 2003 installed, and I changed the install path from Microsoft Office to Microsoft Office 2003, thinking I could do the same for Office 2007.

Answer:Office 2003 & Office 2007 at the same time?

I've done this, partially, installing Access 2003 alongside Office 2007 (including Access). I did what you did - used separate installation paths for each of the versions so that there hopefully wouldn't be any conflict with shared files/features. So far, it's worked fine...

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We are wanting to up-grade our current Office suite Office 2003 to either Office 2010 or Office 2013.  Our PC's are running Windows 7
I would just like to know what peoples opinions and advice is on this?

Answer:Up-grade from Office 2003 to Office 2010 or Office 2013

 I can't speak to Office 2013, but I've done numerous upgrades to Office through 2010.  When you install the new version, you have the option to keep the old version or just replace it.  Starting with Office 2007 the familiar menu bar has been replaced with the ribbons which take a lot of getting used to for folks used to older versions.  There's a little program called UbitMenu that will add most of the menu bar functions back in the 2007 and 2010 versions that a lot of folks find helpful.  If you do opt to have two different versions installed at the same time, what happens is that when you switch from one to the other, it goes through a juggling act that takes a minute or so.  It's a bit of a pain, but if you need it, it could be a convenience.
Good luck.

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What a disappointment in having a new machine that you can't put to immediate use.  I can't activate Office 10 because Lenovo sent me an Office 2007 license. The frustrating part of this is that the 800-426-7378 number is no longer of any value, as you can't talk to anyone. I have spent over an hour trying to figure where in the web site I can this this resolved.  This should be a simple phone call fix, but here I am sharing my problems with people who don't even work for Lenovo. 

Answer:Just received my T510 with Office 10 installed, but the license I received is for Office 7

Yeah I feel for you.  It seems like Lenovo is one step behind their competitors when it comes to adapting to things.

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before i install this on a clients computer... just wanted to know if i can have both installed at the same time

Answer:office xp and office 2007 at the same time?

jroe52 said:

before i install this on a clients computer... just wanted to know if i can have both installed at the same timeClick to expand...

I wouldn't see why not... but why would you?

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We currently use Office 2007 and Office 2010 on our about 20 workstations. I'm looking to move to MS office 365 for hosted exchange. I found out that as of the first of this year, Microsoft no longer support Outlook 2007 or 2010 for hosted exchange. It seems to be working just fine so far at another site I'm involved with. The issue is that if you ever contact support, they will blame the version of Outlook you're on. So, I'm looking at options for upgrading.

Do you guys that are on office 365 for email using the premium version that includes the office subscription or buy Office 2016?

For the most part, we just need outlook, word and excel. We do have 6 people that will need powerpoint also.

Just looking for a recommendation from you guys on what makes the most sense.


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Ok, so i want everyones impressions on the various Office Suites.

I personally if i had hte money would go for the Microsoft Office Pro series. I for one, think MS Word is one of the most refined word processing applications avalible. And coming a very close second is Open Office. I find my self having many problems trying to do somthing in Word, or Word crashing, so i switch over to my trusty free Open Office.

As for Corel and WordPerfect, my experiance is that it is way over priced, and is basically on the level of "word pad".

I am attempting to have the company i work for tranition from MS Office to Open Office, but just for a control i thought i might throw in Corel.

So what are your guy's and gal's thoughts on the various office apps?

Answer:MS Office vs. Open Office vs. Corel WordPerfect Office

Openoffice is an extemely close second to MS-office and that is for one thing

Calc's graphing wizzard: It is horrendous. As an engineer I need to admend graphas add new plots... and it is soo hard with openoffice

There is suppose to be a more MS-wizzard with OO-2.1 so until then Openofffice is 2nd
When the new wizzard is shipped it takes first place very quickly and by a signifcant margin

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Are there any differences between office 365 home and office 2016 pro when you compared their installations of word, excel, power point and publisher?
For example, is Word from O365 the same as Word in Office 2016? Or does one have more options/features than the other?

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I understand that if a user installs Open Office on a machine with conventional Office 97-2003 that Open Office will use its own suite of products for each application. (Unless the user ops to use Office to open the applications by unchecking the corresponding application boxes during Open Office's installation.) But if a user chooses Open Office as the default for applications on a system that also has Office 2007 on it, how does Open Office deal with this if the OO applications remain checked as the default?

Does the current version of OO even understand how to DEAL with the new Office 2007? I understand that OO can not read docx documents, which is the default for Word 2007, (although this can be easily changed back to doc.) I found out that Open Office 3.0, scheduled for release this fall, will be able to read docx documents. What's so great about docx docs anyway?

Using my example, assume this situation on a new Windows Vista machine. (fresh installs of each program or Office 2007 OEM (factory installed.) What behavior would be expected here?


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I have Microsoft Office Enterprise 2007 on three computers. It is a three license version.
I'd like to wipe one of the computers (a Dell 4550) that Office 2007 is installed on by cleaning off the hard drive and reinstalling Windows and all the other programs that I have on it.
Does anyone know if I can reinstall Office 2007 on this computer or will it appear to Office 2007 that I'm trying to install it on a fourth computer?

Answer:Solved:Reinstall Office 2007 "4th" time on 3 license copy

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I have Windows 7 Home Premium 64 and Microsoft Office 2007 Small Business. I will be receiving Office 2010 Professional Plus. Do I have to uninstall Office 2007 Small Business or can I install Office 2010 over it. What is the best way to handle the upgrade. I have a lot of files on word and excell. Will they transfer over.

Thanks in advance for all your help and cooperation.


Answer:Microsoft Office 2010/ Replace Office 2010

Quote: Originally Posted by rottikid

I have Windows 7 Home Premium 64 and Microsoft Office 2007 Small Business. I will be receiving Office 2010 Professional Plus. Do I have to uninstall Office 2007 Small Business or can I install Office 2010 over it. What is the best way to handle the upgrade. I have a lot of files on word and excell. Will they transfer over.

Thanks in advance for all your help and cooperation.


Hi rottikid & welcome,

You are strongly advised to uninstall Office 2007 first.
Links below for you to peruse.

Make sure you have a copy of all that you wish to transfer / use on the new Office 2010.

If you require more help let us know.


How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?

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Question: Office license

Evening all!When I open up work, excel etc I get a message asking to enter the product key, have no idea where this is, this message has only just appeared tonight, I was not aware that I had trail version or whatever this message means. I was under the impression that I had unlimited use of these applications, have done before on previous PC's. This is a Compaq laptop, bought it about 4 months ago.

Answer:Office license

Did you install MS Office or was it on the Compaq when you got it. If the latter it was probably a trial version and you need to now register and pay.

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Can anyone tell me if the same license I bought for Office 13 can be used on my laptop & on my tablet? Do I, or should I have bought a license for 2? But then I see the PC license can not be used for a tablet, or at least I am pretty sure it cant? I already tried on my tablet and it says this version is not compatible with a tablet?

Answer:Office 13 - License

Hello Mascalzonezero, and welcome to Eight Forums.

According to the Office 2013 FAQs link below, you can install and activate Office 2013 on up to TWO PCs at the same time.
Microsoft Home Use Program - Microsoft Office Professional Plus 2013. The software suite includes Word, Excel, PowerPoint, Outlook, Publisher, Access and more!

On how many computers can I install the software?
2 computers, either 2 PCs or 2 Macs, specific to the software that was purchased.

Hope this helps,

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Question: MS office license

I work for a small company (3 computers). An employee recently left and removed office from all 3 computers. I need to purchase and install office for all 3 computers. I cannot find if there is a multi-license version, or if I have to purchase 3 separate copies. At $400 each that would be way too much.

Someone told me that if you don't use it on more than 5 computers that is legal. I don't want to do anything shady, and I also don't want to go out and buy this and then find out it is wrong.

Can someone please help with good advice.

Answer:MS office license

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Free Office 2007 To Office 2010 Upgrade Period Starts Today

Microsoft plans to release the final version of Microsoft Office 2010 on June 15 and is ? as always ? offering free upgrades for users who happen to purchase the previous version of the Office suite shortly before that release. In a blog post over at Technet Microsoft announced that the free upgrade period starts today which means that users who purchase Office 2007 from today on will be eligible for a free upgrade to Microsoft Office 2010 once it comes out.
The process works the following way:
Purchase Office 2007, or a new PC with Office 2007, and activate it between March 5, 2010 and September 30, 2010.
Have, or create a Windows Live ID.
Redeem your Tech Guarantee before October 31, 2010 by visiting

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Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine.

Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget an error message that "no picture file is available", or words to that effect. When I try to "open with", the only option displayed is "Microsoft Office" with an icon that looks like a picture file. When I try to browse to the proper office program(Excel, for example), there are none of teh Office suite programs displayed, only "Microsoft Office".

I can navigate seperately to the proper progran, Excel, etc., and drag the file into the application, and it opens, and all seems to work OK. I "save as" the proper application file, but it still will not open with double-click on the file name.

I have not seen this particular item in the forums and would appreciate very much some help in fixing this issue.



Answer:Office 2010(Win7, 64bit) won't open Office 2007(WinXPr3 32 bit) files

Hello Grubby76, welcome to the forum.

We have an excellent Window 7 File Association Tutorial here:
Open With - Change Default Program

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I ran a scan with Clamwin yesterday on my Clevo d480w and it found the threat mentionned aboved. I searched it and deleted it.

Any comment on this particular virus or on the process to identify then to get rid of it welcome.


Answer:C:\Program Files\Microsoft Office\Office\MAKECERT.EXE: Trojan.Menti-213 FOUND

Wrong forum mate -- queries about, and help with, malware should be posted here:

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Many users who have upgraded from Microsoft Office 2003 to Office 2007 may find Office 2007 a bit difficult because of the new toolbar and arrangement of buttons. So, there is a free add-on for Office 2007 called UBitMenu which will add the menu bar and toolbar of Office 2003 in Office 2007 under a ribbon named as Menu. Download Link More Info Homepage

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Hi all. I hope i'm on a correct thread as this is for IdeaPad S serier netbook. Currently on Windows 7 Starter (netbook) that comes preloaded with MS Office Starter 2010. I do have a genuine MS Office 2003 which previous comes with my PC i bought many years ago. I'm wondering can i install it on top of the current MS Office Starter 2010 OR do i need to uninstall the preloaded MS Office Starter 2010 first? What if i would need the MS Office Starter 2010 again next time? I dare not to do it because i worry i will crash all the MS Office apps... Any idea? Thank you... 

Answer:Can install lower version of MS Office ontop of the preloaded MS Office Starter 2010?

Relating to the old version.  Do you have an Office cd or is it a part of a restore cd?  If the former you might be in luck, if the latter, probably not. Secondly, you may or may not be able to do what you want.  I would uninstall the starter first then install the older.  Even this you may be in for a problem.  I did a beta of 2010, then installed an older version and it took MS two days over the phone to get things straightened out and they did that by having me restore windows and that only worked for a few months.  in the process of this mess I found dozens of forums filled with people with the same problem I was having. For some reason the first newer install leaves something in the registry that - even though the older one installs right - makes the system think it needs to reinstall one of them and it will go through a long process of configuring etc. As to whether you can reinstall the 2010, again you would have to have a separate cd to do so unless you wanted to restore your entire drive and lose all yoiur stuff plus the older office. Others, my wife included on her computer, have had no problem going from one version to the other. One other fact.  If youi have an older version and install a 2010 version they can install as separate installs and work together or on ours it gave us the option of uninstalling the older portions of office that came on the new office.  (Wife had office pro older version, in... Read more

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Minor incremental update, no details released as of yet.

Answer:Office 2016 and Office 365 Current Channel ver. 1612 build 7668.2074

Crap....I'm still on 1611 (7571.2109).....updating now.

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Reinstalled all Sony Pre-Loaded software,
which did NOT include any Prior version of MS Office. (Other than a Trial
Version of Office 2003 which I never used or installed. It's still in my
computer) Have no idea what version it is. Simply doesn't say because it's never been installed. It's sitting in the same start menu as all of the other MS Office 2007 Programs.
In another message forum I was told to delete it. However, Office 2007 Pro worked fine for 2 days with the Trial program still sitting in the Start folder.

I managed to install MS Office Professional 2007 and it's worked
for 2 days without a hitch. Today, I get the error message when I try to use
Outlook "Cannot start MS Office Outlook. Cannot initialize MS Office Shared
Utilities. Restart your computer Or reinstall MS Office Outlook." No Luck!!
Also, when I try to start up MS Word, the message says "Not enought memory
to load Word." (I have 2 Gig of Ram and a 320 Gig hard Drive???)

When I insert the Office Pro 2007 disk to Reinstall, the message is: "The
path you have chosen does not point at a qualifying upgradable product.
Click Try again or Cancel to quit setup."

I also don't have ANY previous versions of any Office Suite program to use.
I had Office 2003 Pro installed but that was deleted when I purchased Office 2007 Pro. I do have the disks for Office
2007 Pro.

For the record, I am an American living in Cali, Columbia. It... Read more

Answer:Reformatted My Hard Drive And Cannot Reinstall MS Office Pro 2007 in Office Setup

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A charity is considering upgrading its workstations to Office 2013 from Office 2007.
They have lots of files in the .docx, .xlsx, .xlsm, and .xltm formats that they would need to access on a daily basis.

- Would the upgrade cause compatability problems with working with files created under these above formats?

Answer:Considering upgrade to Office 2013 - potential problems with Office 2007 files?

To my knowledge, they should not have any issues.

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I'm running Windows 7 on my new computer, which came with a trial version of Office 2010. Rather than buy the full version when the trial expired, I installed the Office 2003 I had on my old -- now dead -- computer. I now find that I can't open the Word and Excel files I created with the 2010 version. Is there a 'cloud' site where I could send the 2010 files and have them returned to me as standard .xls and .doc files? Or is there a free converter available for download?

Answer:Solved: How can I open Office 2010 documents on a computer that has only Office 2003?

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i remember with windows xp and office, you could go to a different part of the microsoft windows update website in Internet Explorer, and it would prompt you with ActiveX to allow updates for Office, and after you did that then when you went to the normal windows (xp) update site there would be a whole other section of updates for microsoft office available. That was with office 2007 anyway.

i use a dell restore cd for windows 7 professional, on a dell pc obviously, to install win7 from scratch.
I can do windows updates no problem.
I have microsoft office 2010 professional plus with a valid license key, these are provided by my IT dept.
Office installs fine, during the install i can go through the options and install excel, powerpoint, all shared tools, and so on. Once installed, it works fine. There is no service pack installed at this point.

From here if I go windows update, I never see anything for office.
From within office, Microsoft Word file menu help for example, it shows office is activated and if i click on check for updates there it then opens an IE window which says updates can be done from start menu - programs - windows update. If i do that, it's a normal windows operating system update and I get nothing for office.

I have manually downloaded from microsoft, Office 2010 SP1 and SP2, and have installed either one.
When i go to the help menu it then shows office 2010 SP # so the service pack seems to have installed no problem. But I still never see any upd... Read more

Answer:not showing office updates thru windows update for office 2010 win7

You mean what's called Microsoft Update. If you go in to the settings in Windows Update, do you have this checked:

I have Office 2013 Pro Plus, but the click-to-run version which updates itself and is not part of Windows Update. But I don't think there's a click-to-run version for 2010 Pro Plus so that is probably not the issue here.

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I have a 2003 SBS machine and have various clients connected through exchange to get mail. Users typically leave outlook running the whole day while they work on programs such as access/excel.

I have noticed that on some machines excel and word docs open very quickly over the network until outlook is left open and connected to exchanged. we are opening the files on a variety of win 2003 servers, however when they have their outlook exchange account connected I have seen the docs take anywhere from 3-5x the normal amount of time to open.

I have also noticed that opening email attachments such as xls and doc are also very slow while connected to exchange, but it seems to vary from file to file, some seem better than others.

does the connection to exchange complicate the process of opening docs on remote machines or does it sound like I have a misconfiguration somewhere? I would like to get the performance of opening a file (say a xls) on a network share to be the same as it is when outlook is not connected to exchange.

I do not have these PCs running in offline or cached mode as we have a shared calendar that does not display correctly when I enabled these features. Clients are running office 2003,2007,2010. Turning on cached mode does not seem to make much if any of a difference btw.

Thanks for any insight you may have

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Good Day,

I've often used the Files and Transfer Wizard to move files in the Windows XP environment, including those for people moving from Office 2003 to 2007, however, I've just been asked to move a person from a computer that would result in them moving backwards from Office 2007 to Office 2003; is this possible? What concerns should be considered? Obviously if they have a number of documents saved in the 2007 it could be problematic, though could the compatibility pack offered by Microsoft offset that concern? Thoughts? Thanks.


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For those still using Legacy Office (97-2003) on Windows 7, any time you try to activate the animated Office Assistant, you receive a message that "The Office Assistant Requires Microsoft Agent 2.0 or better. The product is available in the Office System Pack." Read the following before installing:

1.) MS removed the MS Agent, which controls the Office Assistant on Windows 7 and above. The Hot Fix below, is contained in a zip file which restores the Office Assistant functionality to legacy Office users on Windows 7. The following link below will show you how to download the instructions to get the Hot Fix back. Note, if you are running Windows XP or below, you already have this installed and need not run it. See the separate Help documentation in MS Office, if your Office Assistant fails to appear in Windows XP or below.

2.) Furthermore, this fix is for Windows 7 only! Not Windows 8, Windows 8.1, or the Windows 10 Preview. You also will need to make sure you know the correct version of Windows 7 on your computer For example 32 or 64 bit. MS should sense the version of Windows 7 you are running, when they email you the instructions for downloading the Hotfix.

3.) The instructions say that this Fix only restores Merlin the Wizard, but it gave me "Clippy" which is the default Office 97-2003 animation.

4.) I was not able to get the Zip file to extract in the C directory or able to find the default file location the first time. But by clicking "Browse&... Read more

Answer:Solved: Solution for Loss of MS Office Assistant in Windows 7 (MS Office 97-2003)

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I am getting the following error when I try to reinstall a custom setup office XP install on a windows 2000 machine.

"OFFXP: Setup Detects Office XP Running When You Attempt to Install Office XP"

I had the uninstall the office xp on this machine through add/remove programs because it was crashing alot. The custom install works fine on all other windows 2000 and xp machines.

I found the following error in MS knowledgebase
article 292497 (I can't post the link because I'm a new member)

It says to to hit ignore. If I hit ignore it does install but it doesn't install with the correct options for the custom install. (I have it set to not install outlook and it installs outlook, etc.) Obviously its not following the custom install.

Any ideas? I believe something is left on the pc from office when it was installed. I even ran the Removal Wizard on the Office XP Resource kit. It is supposed to remove everything left from previous versions. However, it must be missing something because I am still getting that error when I try to reinstall Office XP that is described above.


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I have recently had to re-install Microsoft Office 2000 and it has installed the default Office Assistant the paperclip and I miss the cat called Links.

It says it is available from the Office Assistant options but a message says there is not enough memory.

It is on the first CD of the software but I cannot see how to download it.

Can anyone help please?


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My MS Office files have generic icons, and when I open them, Windows asks me which program to use. Office 2010 isn't even on the list. A trial version of Office 2007 came with my laptop. I downloaded the Office 2010 beta, then uninstalled 2007. Since I uninstalled the old Office, all my Office files are no longer associated with Office, and there seems to be no way to remarry them. Office 2010 (beta) doesn't appear in the default programs control panel. The only way I can open those files is to open Word/Excel/etc, and File>Open. I feel like this should be simple. Any ideas?

Answer:Solved: Cannot associate Office 2010 (beta) with Office file types

Did you uninstall 2007 after you installed 2010?
If so you messed things up and you need to do a repair. Open Word, then the Office button, and then Word Options.
There on the Resources area, run diagnostics and do a repair.

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SoftMaker Office is a complete and limited - featured office suite that comes with a word processor, a spreadsheet, and a presentation-graphics program. Compatible with many Microsoft Word and Excel formats. (pre Office 2010), more like office 2003.

Note:Requires registration using Your name, Country & E Mail address used for activation and to obtain serial key by E Mail.

Free SoftMaker Office 2008

Formats the Word Processor (TextMaker) can open.

Formats the Spread Sheet (PlanMaker) can open.

Formats the Power point like application (Presentations) can open.

Note: Compatible with XP, Vista & Windows 7 and currently using in Windows 8 CP (Compatibility mode)

Answer:Free full featured office suite - SoftMaker Office 2008

Sounds good, but since I already have MS Office 2007, I guess I don't need it. Will it do something that mine won't?

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After much messing around I have discovered that if you use Windows 7 'Associate a file type or protocol with a program' to set default programs for file types, it breaks the File Types selection within a given program (in my case Microsoft Office Picture Manager) and you are no longer able to use the program itself to set file types only the Windows 7 function. You can tick/untick file associations all day long within Microsoft Office Picture Manager and nothing gets associated/unassociated. The File Types option is basically broken. I have also noticed this occur with 7-zip which actually causes a more serious issue. By default .zip is not listed in the Windows 7 list of 'Associate a file type or protocol with a program' window but is listed if you associate .zip with 7-zip's own file association option. BUT if you then subsequently use windows 7 to re-associate .zip with Windows Explorer, the .zip vanishes (because by default is is not listed), breaks 7-zips file association options and you can no longer associate .zip files with 7-zip, EVER. Basically I am curious as to why Windows 7 own file association options would break software's own internal file association options so badly to the point they are essentially useless and if there is a fix. I even tried completely reinstalling Microsoft Office and removing all references of it within the registry, no luck. Its not a big deal but I just found it odd that a fundamental piece of Windows 7 would harm the integrit... Read more

Answer:Microsoft Office Picture Manager - Office 07 - Broken File Types

I don't believe it has anything to do with Office 2007/ Picture manager I use it myself,
I do not use 7-Zip but that seems the likely bug,
Windows handles Zip folders just like any other folder so 7-Zip is something I don't understand why people need or want it but I don't need any or need to make any Zip folders either
If your still having file association issues use this,

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MS Office 2007 - Microsoft Office Document Scanning is not able to recognize the scanner.
Every time when given scan its giving error message "Scanner not responding".
But scanner working fine when using MS Office 2003 - Microsoft Office Document Scanning. Also it works with software called Desktop Bind V2.

OS: Windows XP 32-bit
Scanner: RICOH IS200e Network Scanner.

Answer:Scanner not detected by MS Office 2007 - Microsoft Office Document Scanning

check if you have installed all the office updates.
check if there are any latest scanner drivers, update the drivers for your scanner.
run office diagnostic and check if there are any errors

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Does anyone know if there is a way to find and install the DIW?

I found it to be a very usefull tool for things like passwords and product keys etc.


Answer:Office 2010 is great BUT it's missing MS Office Document Image Writer

It is not missing. It is just that there is nothing out there that uses the newest version. Go under Control Panel>Devices and Printers. You will see the Microsoft XPS Document Writer. That is the same thing.

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We have an upgrade on our computer units here in the company, my problem is when users save their 2007 excel files an error pops up, Errors were detected while saving "File Name". Microsoft maybe able to save the file by removing or repairing some features. To make the repairs in new file, click Continue. To cancel saving the file, click Cancel.

By the way, the files were save on the file server and users access them through single roaming profile that we created with full access on their folders.
i am hoping i could find an answer.

thank you

Answer:Error on saving MS Office Excel 2007 files to MS Office 2013

i have many views, but no reply... i am starting to think this forum is not helping me !...

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Okay, I've never posted on anything like this before so bear with me please. I've got an issue and it's driving me nuts because I can't resolve it. I'll try and give a description of what I did. Any help would be greatly appreciated!

I purchased a new Dell computer (Windows 7 Home Premium 64bit) that came with a trial version of Office 2010. I had previously purchased an Office 2010 Pro so I wanted to install the full version on my computer. When I did, I had both versions installed, so I uninstalled the trial version. That's when I think my problem arose, but I can't say for sure that it didn't exist before that because I hadn't even looked.

Here's the problem:
When I'm in Windows Explorer looking at my files, my Excel and Word files (.doc, .docx, .xls, .xlsx) show up with an improper file type description. Instead of saying "Microsoft Word Document" or "Microsoft Excel 1997-2003 Worksheet" (or whatever they're supposed to say) the simply say "DOCX File" or "XLS File". Not only that, but the icons don't look right either. They sort of look right, but they're smaller and sort of greyed out (Except the .docx icon is just a white page with lines object).

The strange thing is, is that ALL my other Office files show up with correct descriptions and icons etc. (.ppt, .pptx, .csv....etc - ALL of them!)

What I've tried to fix it:
I uninstalled all Office Products and then reinstalled Office 2010.

I tried MS's little bug finder pr... Read more

Answer:Office 2010 Office File Type Descriptions & Icons Incorrect


Welcome to SevenForums.

If you right-click on one of your Word documents and choose properties, does the icon look correct in that panel? Like this:


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I recently purchased a HP 530 laptop for our soccer club that came pre installed with Vista. During use of outlook, Excel etc it came up with a message asking for activation key & that we had 20 uses left to enter it (I presumed this was a trial version & activation code to be purchased). After 5-10 uses I decided to install Office 97 which I still had lying around from an old PC. This installed OK but the message was still appearing.

I then uninstalled Office 97 via add/remove programs & then did likewise for anything that mentioned office 2007 (I didn't do the actual uninstalling but am advised there were 4-6 office 2007 variants uninstalled). I then went to load office 97 back in but no go. It goes through the usual install process, enter key, select location to load (prog files/microsoft office) & then select type of install required (typical) & then the features (have selected all & just the basic office install).

Then it goes to the actual install process but just sits there with the bluey/green coloured screen with Microsoft Office 97 written at the top but goes no further.

I have checked add remove programs again & no mentions of office are listed.

I have followed the following fix I was advised about -

By default, Office is installed to C:\Program Files\Microsoft Office. Using My Computer or Windows Explorer, go to that folder. Delete the E... Read more

Answer:Hp Laptop, Vista, Unable To Load Office 97 After Removing Office 2007 Trial Version.

Microsoft doesn't certify Office 97 to work with Vista: being said, lot's of people on the web have gotten it to work with varying degrees of success.Ensure that you install the application in compatibility mode - both as "Run as Windows 98" and "Run as Administrator"Don't install Service Pack 2 - it has problems. But, from what I've read, it'll let you gracefully exit the SP2 setup if you started it.

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I have Office XP installed on a system but Outlook has become corrupted. I no longer have the original disc but I can get a license ID number from the help menu. Can I use this number in contacting Microsoft for a new license key? Can I reinstall outlook from a different office cd without using a different license key?

The original installation was OEM but it is a legit version. I am not looking for instructions on stealing software. Thanks for any help!

Answer:Missing Office XP license key

kplgmc said:

I have Office XP installed on a system but Outlook has become corrupted. I no longer have the original disc but I can get a license ID number from the help menu. Can I use this number in contacting Microsoft for a new license key? Can I reinstall outlook from a different office cd without using a different license key?

The original installation was OEM but it is a legit version. I am not looking for instructions on stealing software. Thanks for any help!Click to expand...
you should be able to get them to help you if you have the license ID. See if they will send you another disc and let us know if they will. This is a common problem and it would be nice to know if they will give you a replacement disk...doc

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When MS Office Home and Student is licensed for three computers, do they all have to be at the same address or on the same internet provider?

Answer:Solved: MS Office License

Section 2.a of the license terms:
a. Licensed Device. You may install one copy of the software on three
licensed devices in your household for use by people who reside thereClick to expand...

So they have to be the same address. A student away at school still qualifies to use it if their legal residence is the same. If they are out of state and have established residence to qualify for In state tuition rates though, they are no longer considered to be residing at home.

Their school may have an Academic version available that is inexpensive.

The internet provider has nothing to do with it, though the IP address is sent to MS when the software is activated. A different IP address when the system does a validation may require you to re-activate, but I'd expect that it would have to be seen as an IP from quite a distance away. Wouldn't be user friendly if it required you to reactivate because you are using the free wireless in the coffee shop one day.

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We have purchase  20 N0s. of MS Office 2010 Licenses from HP India Sales Pvt Ltd. We received only invoice for the same. But License issued by Microsoft is not there. The details of the invoice as below:
Invioce Number: [Personal Information Removed]
Date: 10.01.2011
Time: 20:20:49
Order Date: 17.12.2010
P O Number: [Personal Information Removed]  LEt me know how to proceed further. Thanking you Krishna 

Answer:MS Office License Not Received



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


Thank you for visiting the HP Support Forum.

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Wondering how this works.

I'm setting up two pc's. One for my little kids on which i intended to install office for them in order to get to know word and maybe excel. When setting it up it prompts me for online or telephone registration which I will do on the main PC. How does this work. Will it prevent me from running the same license on two computers. Assume someone will wonder if i try to registrate it twice on two different pc's if it's hardware related.

Is there a way around it.

Help much appreciated.

Answer:office xp license registration

If its a full version of Office, it may allow 2 registrations based on the use on a second PC by the single user (concurrent use is not sanctioned, but use on say a desktop and then at other times a laptop by the one registered user is OK). I have it installed on my desktop and on my laptop, and it activated fine on bith but its a full version.

OEM and Academic versions probably don't allow it.

Read the EULA (End-User Licence Agreement) to see if your version allows it. Look up EULA in Word Help.

If its permitted for your version, then it will allow 2 activations. If not, then if you already have it installed on another PC it will refuse this one.

There is no way around it, you have 1 licence.

Microsoft sell "Teachers and Student" versions in some countries, these are very cheap (cheaper than Academic) and are designed to let kids learn.

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I need Office Professionl but for four or three users should I consider buying four or three separate Office XP Pro cds or buy the five user licences. Is it cheaper buying it separately, I found Office XP Pro for $200 each, I'm not sure which way is cheaper - separate or license. Any help and suggestions for a low budget assocation SOHO?

Answer:Cheaper to buy three Office Pro Cds or buy License?

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Hi I have an original copy of MS Office XP purchased from PC World a while back and run it on my desktop and laptop. I have now brought my kids a computer for homework etc, can I load my copy of MS Office on that machine as well? Are there limits on how many computers I can load this software on before MS reject my activation attempts.Any help appreciatedKind regardsAmer Khalil

Answer:MS Office license limits

you can't install the software on a third computer. Your licence allows you to install on one PC and one laptop only.If you try to activate on a third machine you'll be directed to a Microsoft activation desk, and you'll be asked to explain why you are trying to activate the software on a third computer.

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I've been asked to buy MS Office Basic(word,excel,pp) but I am unsure how the license works for these.

If I get the OEM version than how many times can I move that copy around to another computer? OR Can it be used for different people?

If I get the non OEM version same question applies How many times can I move it around?

Answer:MS Office license confusion

Why would you be moving it around much ?

I can see if the PC dies, youd probably have to call MS to get it activated

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Each time I start one of the Office 2003 programs I get a window with the License Agreement text and I have to click "Accept" before I can start to work.
But I activated the software, and it told me the activation was accepted. So why does it always wave the license at me?

Answer:MS Office License keeps popping up

Run the Office application as administrator, only for the first time. To do so, right-click on the Office application executable or its shortcut, and choose "Run as Administrator. Do it for the other apps if necessary.

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How do i get a license key for thinkfree? because i just did the download, and it says i need that in order to use it.

Answer:What is the license key for thinkfree Office?

ThinkFree Office? Why pay when there are so many other Office programs that are free? Try OpenOffice, LibreOffice, or Kingsoft Office.

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I've got a few problems happening on my computer, so I think it's time for a format and fresh install of everything. Last time I did this I had to call Microsoft to activate my Office 2003. Basically because I've activated it more than 5 times (what do you know, I've formatted my hard drive more than 5 times since 2003), I have to call them and ask pretty please. I hate this. Last time I did it, the guy was acting all sketchy and giving me a hard time. Is there any way to avoid this, and just back up my office as it is now and transfer the liscence to my newly formatted hard drive? Or is this somehow considered friggin piracy?

Answer:Can I back up my Office License?

I had the same problem with Visual Studio.Net. The EULA allowed for installation on three machines, so I installed it on my laptop and my desktop, then had to reformat both. Since I'd done two previous installs, it would only let me install it on one of the machines, and the assholes I had to call wouldn't authorize me to install it anymore, and basically said outright that I was using an illegal copy. I talked to three people and got the same treatment from all three. As I don't have a programming class anymore, it's not as important to me as it was then, but to have to do all my work on the laptop really sucked.

If you get it to work, I recommend installing the stuff you need to get activated and making a backup image of the hard drive, then install everything else.

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I just got a distressed Win7 unit that has Office 07 Home and Student installed on it. I'm trying to figure out exactly where I stand with MS on this. Everything functions perfectly, except every time an Office app is fired up it requests the license key. But the key is not necessary to run the program, and it will allow you to proceed without the key after a few nuisance screens.

I would think that either the installation is valid or not. I don't have a key, so I'm stuck where it is for now, but I'd like to understand what's going on.

Home and Student has Onenote, which is great, but it seems to lack macro support, which is a big minus.

Answer:Office 07 usable without license key?

I am using Office 2007 Home and Student.

Excel macros work fine for me. You have to designate the relevant folder as a "trusted location" if the macro is not digitally signed--for instance, if you made the macro yourself.

I have no idea about your licensing problem.

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Just a quick question regarding Microsoft office license installs.

I have just been working on an unbootable computer. Prior to this I asked the user what she would like me to back up regarding docs, music etc etc.
In conversation she told me that she had Office 2003 on the system, her software allowed her three licences to install on three different systems which she had done. I managed to fix the computer without loosing anything in the end.

My question is, would I have been able to reinstall Office and activate it just by reinstalling and supplying the VLK if I had reformatted and reinstalled the Operating System.

Thanks in advance of any replies.

Answer:Office volume license

You should be able to do so with no problem. If you do, however, have an issue you can simply call MS and they'll take care of it on the phone.

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I am sure this has been asked before so if it has, please steer me in the right direction. I am looking for a simple way (if there is one) to transfer my MS Office Pro 2007 license to my new computer. My old computer is on the fritz and is about to die out. Just got a new computer and would like to transfer my license to the new computer. Thanks.


Answer:How do you Transfer MS Office License

Just reinstall Office.The license is not tied to the system, it's tied to installation of the suite.FWiWLouis

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Hi all
can you tell me if it is possible or not to use Office web App server 2013 alone without going through SharePoint, Lync, or exchange 2013?
Let me explain:
in a society where there is an infrastructure SharePoint, Lync and exchange 2013 with office web app server 2013, is a user that does not have office on his Computer, can open office (word excel..) document, bypassing SharePoint, Lync and exchange?
If it is possible thanks to guide me on how I can find nothing on the net...

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I have an Excel file which has some moving objects as well as some drop down menus. I recently installed MS Office 2007 after erasing 2003. The Excel tables now are disabled, the file now looks like a picture, only the fields outside of the content are really clickable.I have tried to enable all macros, downloaded the MS compatibility pack, still same issue. Any suggestions/ideas? The file works in 2013 and 2016.I can share the file upon request ...

Answer:Office 2003 Excel file will not open with Office 2007

Thank you for your suggestions, here an update: I got the file working - how, no idea. I re-opened the original attachment, deleted the one I had on my PC and voila, it works.

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I installed office 2007 ultimate alongside office 2003 professional. Microsoft outlook and publisher was removed from my office 2003 prior to office 2007 installation. I also opted not to install microsoft outlook 2007.

It seems that each time I load word 2007 or 2003 after previously opening the other version (ie. load 2003 followed by 2007 OR load 2007 followed by 2003), a window would opened up indicating that either the configuration or installation process is taking place, hence delaying the startup. However, once the program has started, it would run without problem. I do not intend to unistall my 2003. There was no problem loading excel 2003/2007, powerpoint 2003/2007 and access 2003/2007.

I am running on Windows XP SP2 that is regularly updated. Thank you

Answer:instaling issue Office 2007 alongside office 2003

Try deselecting Word as your Outlook Email editor. I suspect that will be the issue, as it reconfigures Outlook 2003 each time to the changed Word version?

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Hey guys, my wife is taking a course that requires her to install Office 2010. The issue is that she wants to preserve her current setup which includes Office 2003 and 2007 existing side-by-side on her Windows 7 (64-bit Home Edition) notebook.
The 2003/2007 setup is not one that she really wants to mess with (i.e., she has no interest whatsoever in uninstalling the two Office suites that she currently has), so ideally she would like to have Office 2010 installed temporarily (for the duration of her course) on the machine without interfering with the current setup.
What is the most painless way of doing this that does not involve shelling out for a second computer?

Answer:Installing Office 2010 on a machine with Office 2003/2007

Hi, welcome to the forum,
I had a similar situation here but in the end I opted out.

I removed both Office 2003 and 2007 and installed 2010, I then used virtual XP and installed 2003 there, 2007 and 2010 are too similar and the dll's will 'bite' along the way.

Even my 2003 and 2007 gave me issues after some time.

Have you checekd what the Microsoft Support site says?

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Am not sure what to do with these updates:

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Windows Updates says they are important.

I do not have Office 2010 installed. Office 2007 is installed.

My security software keeps telling me I am at risk because my operating system is not up to date.

Any thoughts on what I should do?

Answer:Receiving updates for Office 2010 but Office 2007 is installed.

If your computer is relatively new, it may have come with a trial install of Office 2010 - check the Start menu, and the Programs & Features listing.
You may also have installed Viewers for things like PowerPoint 2010, which still require updates.

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I had to restore a PC running XP Pro SP2 from the recovery partition. Having done so I had to re-register the Office suite installed on it (Office 2003 Basic Edition).
I had to register the software via the telephone as I do not have the original Cds.
This went fine.

Problem is, every time I open any office app I get a dialog box saying I must accept the licence agreement - If I decline the app will quit. I have accepted in every app and rebooted the PC. But still it appears

Any clues anyone?

Answer:Office 2003 askes for licence acceptance everytime an office app is used

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Many friends complaint the ribbon of office 2007 too hard to use, I almost recommend them Classic Menu for Office 2007, for this deserves your try. Not only brings back the classic view, but also remain the new office menus and the ribbon.
If you are experience the same problem, except this office add-in, do you have any way?

Answer:Office 2007 switch office 2003 classic view

Hi Julie,
Welcome to the forum,
What I can't make out from post. Is this a question or are you informing?
It's the way you phrase your request that does not really reflect what you want or need.

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Having upgraded my desktop PC to Office 2010, I need to import three seperate letter template files for use in Word. These were lost during the upgrade but are on my laptop, which still runs Office 2003, as .dot type files and I also have them copied to a memory stick. However, I am at a loss as to how and where to save them into the new programme on my desktop PC. If it makes a difference, I should add that I do not use Libraries and have disabled them.
Can anyone advise please?

Answer:Importing template files from Office 2003 to Office 2010

Problem solved - with a bit of advice from a friend! Unsurprisingly, it's very simple.

- Open the document in Word
- Click "Save As"
- Scroll to top of folder list and, under "Microsoft Word", click "Templates"
- Name the template and select "Word Template" in the "Save As Type" list
- Save it

I still don't know where they are saved to but I can now call them up and use them.


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Does anyone know if I can easily upgrade my Office 2003 Student version to Office Basic or Standard upgrade versions2007?

Answer:Upgrade Office 2003 Student to Office Basic 2007

Yes, the 2007 Home and Student version of Office 2007 will do it. There's no upgrade for it, just the CD with Word, Excel, Power Point and One Note, stick it in and follow the install instructions. However, if you're going to be using Office 2007 and transferring files between versions i.e. Office 2007 at home and Office 2003 somewhere else, it's worth knowing that Office 2007 uses a new file format that isn't recognised by earlier versions of Office. For Word its .docx, for Excel its .xlsx, and Powerpoint .pptx.You can download software for earlier versions to read the new format, or alternatively, anything you may transfer can be saved in the old format. Thought I'd point it out as you mention a student version of Office 2003, and not all institutions will be using Office 2007 yet.

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Hi, I searched before asking this and it's probably a very simple answer. I have removed Windows Office from my laptop. Now using Open Office. Am I correct in thinking that it is safe to ignore all Windows Updates for any Office application? Plus, is it safe to remove any that were installed prior to my switch to OO. Although, I would think they went with Office when it was uninstalled.

Thanks for your help.

Answer:Windows Office has been removed. Safe to ignore updates for Office?

short answer? yes

Long Answer? Indubitubly

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So this is odd. I have a user who is using office 2003, when she forwards an email to anyone using office 2007 the body of her forward is lost. However, if the email is opened via office 2003, webmail, or via a Smartphone the forwards are there. Iíve reinstalled office on computer A (the one with office 2003) but this didnít remedy the situation. Any ideas?

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We ran MS Office repair on a Windows 10 computer running MS OFfice Home and Business 2013, and now all of the program files for MS office are missing from the system.

The system originally came with MS office pre-installed, so we activiated it over the internet. Because of this we don't have the installation files or the product key. How can we get MS office back on this machine without having to repurchase the software???

J. Minshall

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upgraded to 2013

I told it to remove 2010 and install 2013

durning the install my nvidia drivers kept stopped responding. this problem stopped after office 2013 was installed and updated.

and later I found out my vmware installation was messed up and missing files. was working before.

what the heck happpend, I dont 2010 decided to take revenge? if it was going out . it was taking everyone out with it. lol

Answer:office 2010 to office 2013 weird thing happend

Are you running Windows in your VMWare installation or is your WMWare installation on your Windows machine?

It sounds like (drivers aside) there were some shared filed that may have been wiped that VMWare was using that belonged to Office 2010.

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I have a client that has Office 365. They have two people with this issue. It's not really a huge problem but more as an annoyance. Whenever they go to open a document through an Office product (Word/Excel: File>Open>Computer>Browse) the documents appear but they're missing the icons next to their name. There's barely any information on it when Googling this and they all seem to lead to dead ends for us. The two I have found are and neither have resolved our issue. I have ran a repair on Office, re-installed office, recreated Windows icons, and opened the programs in Safe Mode to no avail. No Add-Ins are causing the issue. You can see the icons to the left of the files in Internet Explorer when going to Documents. Any help would be appreciated!

Thank you.

Answer:Office 365 Icons not being displayed when in office program>open>browse

I am just throwing out an idea and it probably will not work but what happens when you change to Large Icon view? Do you see the icons?

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I did an upgrade installation from Office 2003 PRO to Office 2010 PRO. I had several issues with Access denied on C:\Config.msi. I usually select retry and all is well. I think I may have missed one of the retries before I did the system restart.
Now I get an error 2203 whenever I reboot, and the Office 2003 installer keeps popping up anytime I try to do anything.
I tried uninstalling Office 2003 and was told that I had a corrupted install. I tried re-installing it and it seems to just hang.
I also tried to uninstall and repair Office 2010.

I'm at a loss at this point.


Answer:Problems after Upgrade Installation from Office 2003 to Office 2010

Do a restore point to before you installed office 2010. then uninstall the office 2003 and do not upgrade.

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Hey All,

Here is my issue. The Company we consult for has not transitioned all of the way to Office 2007. We have a number of machines that still have Office 2003. Compatibility Pack works on almost all issues.

Current issue is one of our users received a PowerPoint 2003 that has embedded PowerPoint 2007 files. When the user opens the PowerPoint 2007 file Office 2003 shuts down. He has to download the 2007 file to his desktop.

From what I can see this is because the file conversion process shuts down Office 2003 before attempting to open the PowerPoint 2007 file.

Another issue that may be complicating the error is we had to run a Fixit patch from Microsoft that was causing Excel, Word and PowerPoint to be scanned which caused long opening times. I don't remember the KB article for that one at the moment but will find it if I need to.

Thanks for any help in advance.

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I found and joined the forum about a fortnight ago, so Greetings.
I am here now because I was floundering in cyber space and brought here by Hermes , I guess, because he knew that last June, 2008, another mortal had the same problem but no solution..........see attached file

Background info by way of introduction...I am the sys administrator:

18 month old Compaq SR5129UK preloaded with VISTA, and MS OFFICE trial
which I failed to get to work so I've managed with WORKS meanwhile, & a grudge.
....the problem of having been the one in control of my own PC for about 20 years

This week I bought Home/Student Office 2007 in the hope of getting to the point I was at over a decade ago : being a happy MS s/w user.
Then my problems began.

The installation started and almost instantly took a dive and said it had failed.
I checked the disk on an old PC and it is fine.

I assumed the pre-installed version could be the problem and tried to uninstall, unsuccessfully ...tried turning off (& restoring) user a/c ctrl in case that would help but no.

Bottom line is that there are still over 200mb of s/w which I cannot remove or use and a legal CD that cannot replace the existing version.

I use my PC almost non stop for all manner of things so regard it as a workhorse (now I no longer have to be a system administrator for scientists like myself)

I realise if I had actually NEEDED Word when I got the PC & persevered I would not now be looking for a solution and understand... Read more

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The issue is specific to Office 2016 on Win 10 (Office 2016 on Win 7, no problem, Office 2010 on Win 10, no problem). Certain documents (reported by a user who receives documents with Japanese text, haven't seen it happen with others) have the layout messed up, a 2 page Word doc gets spread over 4 pages, and I've been given some sample powerpoint slides which have text overflowing the end of the slide.

Word doc was originally in Legacy 2003 format, I did manage to make this particular document display correctly by saving it in .docx format, then enabling compatibility changes via vba, setting to 2010 compatibility and enabling "Use printer metrics to lay out document" based on what I read here: BUG!! Word 2016 fails to print margins correctly / messes - Microsoft Community

The other sample file I received was a .pptx - haven't been able to find corresponding compatibility options in Powerpoint.

Wouldn't be quite so annoying if they didn't both display perfectly in Windows 7.

Answer:Office Document layout/margins overflow on Office 2016 + Win 10

Turns out it was some sort of font substitution issue. I noticed the fonts in Word/Powerpoint weren't present in the Windows font dir. Copied them over from another Win 7 machine, suddenly everything looks fine.

Not sure why Office 2010 did a better job of it than 2016, I couldn't really pick if there was a difference in the Japanese characters before and after the font, only that the page layout was stuffed...

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All of these three apps (Microsoft Office, LibreOffice, and Open Office) freeze immediately after opening any file such as .docx, .doc, etc through them.
The problems with all the three apps started at the same time. I have reinstalled the apps several times, but that didn't solve anything.
There is no antivirus except Windows 10' Defender.
Please help. I am going crazy here.
I've Windows 10 home edition. It is updated.

Answer:Microsoft Office, Open Office, LibreOffice - all three apps freezing!!

Does the same happen if you try this in Safe Mode?

Have you changed your page file settings from default?

Do you have a system restore point or disk images (which we strongly and repeatedly recommend using) you can use to return to a point before this problem started?

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Any idea when Office 2013 will be available for download / upgrade?


Answer:Purchased Office 2010 w/ free upgrade to Office 2013

Hi there
it's in the Ms store already -- although IMO I'd stick to Office 2010 if I were you.
Anyway YMMV so here's the link (UK store) .

Microsoft Store United Kingdom Online Store - Office Suites

What you'd do to get the upgrade price I don't know but Office 2013 IS available for download. Try phoning / emailing -- actually a better option these days is to use a FAX believe it or not for this type of question. Emails tend to get lost as people have 100'000's to deal with, phone calls are diabolical --endless menu systems, loads of waiting and people on the other side of the planet who are incredibly difficult to understand.

The lowly fax machine when it chatters into life usually gets INSTANT attention these days . !!


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Microsoft office home and student 2007 came with my computer.  I need the key because I reinstalled windows and then upgraded to windows 10.  Can I give you my service tag # and you could look it up for me?  Thank you.

Answer:MS Office OEM Product Key for MS Office 2007 (home and student edition)

The only location for that code would be on a card that shipped with the system - if you have lost that, you're essentially out of luck and will need to purchase a new license.

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RibbonCustomize Starter Edition is a free add-in for Microsoft Word 2007, Excel 2007, PowerPoint 2007 that allows to reproduce classic user interface typical in Office 2003: - RibbonCustomizer? Starter Edition
An official guide about main features of this free version can be found here: Classic Office 2003 menu with RibbonCustomize Starter Edition
It should work on Win7, with same suggestions for Vista.

Answer:Customize your classic Office 2003 menu on Office 2007

Interesting and useful for MS Office users
Thank you

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After you install the Office Live Update for Microsoft Office Live Workspace beta, you can use Microsoft Office programs, such as Office Word, Excel, and PowerPoint, with your online office workspaces.
Further reading here.
Hope you find this useful (as is has been to me)

Answer:Save Microsoft Office documents to Office Live Workspace

The add-on works well with O2007 but hasn't worked for me in O14.

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Hi, hope someone can help me..

We have installed Office 2013 (64bit) on 13workstations, but found out that clients require Office 2010 (32bit) for some programs that are linked.

We removed the Office 2013 (64bit) and installed Office 2010 (32bit).

Everything looks okay up until we try to do Office 2010 repair process.
We are getting the attached error screen..

I tried Wiindows Installer Cleanup utility but i couldnt find any traces of Office 2013.
Pls help..

Answer:Office 2013 (64bit) downgraded to Office 2010 (32bit)

Hi majorbaluga, welcome to Windows Seven Forums.

Removing Office completely can be difficult. Refer to the website below. This explains how to remove Office 2013. You may have to remove office 2010 as well & then reinstall office 2010.

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I plan to update Office Pro 2003 to Office 2013 with Outlook. I need some Advice on how to move all of my Outlook info in 2003 to Outlook 2013.
Thank you, Richard

Answer:Update from Office 2003 to Office 2013 saving Outlook

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Hello,  I recently "Upgraded" my Office 2000 to Office 2003 and now my prior documents will not print?  Searching/asking for assistance on how to rectify!!

Answer:Printing problem after upgrading Office 2000 to Office 2003

I'd start by updating the printer driver, or reinstalling for printer.Dave

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Can I (in addition) to an already installed Office 2003 install the Office 2007 version as well?

Or do they interfere each other?


Answer:Can Office 2003 and Office 2007 co-exist on a Win7 system?

Hi pstein,

I have had both versions installed on my Windows 7 machine without any conflicts.

This is not to say that it could happen, however mine was fine.


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Hi everyone,

When I first got my computer (Windows 7 Home Premium SP1), it had a preinstalled trial version of Microsoft Office 2007. I removed it via the control panel (Programs and Features) and installed Office 2010. However, I still get Office 2007 updates via Windows Update. They even installed successfully.
There are no Office 2007 components listed under Programs and Features.

Why am I getting Office 2007 updates although I've got only Office 2010?...

Answer:receiving Office 2007 updates but have got Office 2010 installed

This should help:
How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature?

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My PC OS is Windows 7 Pro and I am using Office 2003
I want to install Office 2010 on it.
I don't want two Office programs but I do want to keep My Doc's etc in the new Office 2010.
What is the procedure? 

Answer:Installing Office 2010 on a PC that is running Windows 7 and Office 2003

Hi fred93 The documents you created with Office programs aren't related to it. You can simply uninstall Microsoft Office 2003, and install Office 2010 and you'll be able to use them again. Simple as that.

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Microsoft is giving away Windows 10, Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365 eBooks for free.
The collection includes FREE Microsoft eBooks, User Guides, Deployment Guides, Step-By-Steps, and so on for Windows 10, Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, Lync 2013, System Center, Azure, Cloud, SQL Server, etc.
Go get your free copied here at MSDN. This is truly a huge list of eBooks!

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Office 2016 Installation Routine Deleting Older Stand-alone Apps

I can't say I wasn't warned. I was part way through installing Microsoft Office 2016 on my primary workstation when I got a message that said, "Stop, you should wait to install Office 2016." The error message went on to say that if I decided to continue anyway, my copy of Microsoft Visio Standard 2013 would be removed. Since I had the original disk from when I purchased the software, I went ahead. Bad move. It turns out that when Microsoft says that Visio 2013 won't work with Office 2016, it means it won't even have the chance to work. Any attempt to reinstall the software will be thwarted. The fact that you paid for the software is beside the point. You're basically out of luck. When I went to the Microsoft community forums, which is where Microsoft handles much of its tech support, I discovered that I wasn't alone. Apparently hundreds of people who'd purchased stand-alone Microsoft Office products were affected, and they weren't happy about it.

Furthermore, the problem extended far beyond Visio. Users with Microsoft Project, Publisher, Access, InfoPath and SharePoint Designer were also affected. Likewise, Microsoft customers who purchased Office Apps that are normally part of Office suites but may have been purchased separately, such as Outlook 2013, were also affected.

More here:
Office 2016 Installation Routine Delet... Read more

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