Computer Support Forum

Windows Update Fails when Installing KB3182373 -- Code 643 Windows Update encountered an unknown error

Question: Windows Update Fails when Installing KB3182373 -- Code 643 Windows Update encountered an unknown error

When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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Preferred Solution: Windows Update Fails when Installing KB3182373 -- Code 643 Windows Update encountered an unknown error

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi all, I keep getting this error when I try to run windows 7 home update, how can this by fixed.
code 57A windows update encountered an unknown error

Answer:code 57A windows update encountered an unknown error

Hi and Welcome to TSF!

Please follow this guide here to perform a System File Check of Windows:

How to run SFC /scannow from Command Prompt - Tech Support Forum

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I have the following updates that keep coming up but not installing: KB975960, KB974561, KB973704, KB973709, KB972581, KB973593, KB9774234 (? may have accidentally put an extra number in this one), and KB972363.

I have gotten the error listed in my topic title and this one: Error opening installation log file. Verify that the specified log file location exits and is writable.

I have been to microsoft's site and have tried several of their options, including several downloads that took a few hours to download which didn't help or also would not install. One was: Windows6.0-KB947821-v4-x86. It is on my desktop, but when I open it, it tells me: The update does not apply to my system.

The reason I even knew that I was having problems was my initial search for an explorer problem (it freezes, particularly if I do a google search and click on one of the search result links). I am not sure if these update problems are the source of the problem, but I figure I need to get this resolved if updates are not being accomplished.

Thank you! Adrienne

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Code 800F020B Windows Update encountered un unknown error

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Hey folks,

I have a laptop computer that is built by Sony and the model is a VAIO VGN-NW225F laptop computer running Windows 7 Home Premium edition SP1.

When I attempted to check for updates in this machine, it gives me an error saying that it "could not check for updates automatically". In addition, it gives me an error code of 80073712.

I've checked that computer for spyware/malware - but there was none. I also defragged the hard drive, but the problem persisted.

I've tried to do the SFC scan, but when I attempt to do that scan (and this was ran under administrator), the error message pops up saying that "Windows Resource Protection could not perform the requested operation".

Although I didn't run the SFC scan under "safe mode" (yet), I wanted to know how can I fix this problem from re-occurring?

Answer:Windows Update encountered an unknown error - code 80073712

Hi, have you tried running the update readiness tool Windows Update error 80073712 - Windows Help

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Hello.
This is my first posting so here goes!

I'm fixing a computer for a friend. I can't get SP1 to complete installation.
I followed the instructions for creating the CBS log file and have attached it here.
I took a look inside the checkSUR log file and I can see the following:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
The system specs listed in my account are for this computer.
(Windows 7 64 bit home premium)

Can you tell me if this is this the root cause? Can you help me with this issue?
Thank you for your time and effort!
Mark Antonucci

Answer:Windows Update encountered an unknown error. Code 800B0100

You have rather more errors than you showed in your extract!

Code:
Unavailable repair files:
winsxs\manifests\amd64_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.16542_none_cc28a17e399280f3.manifest
winsxs\manifests\x86_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.16542_none_700a05fa81350fbd.manifest
winsxs\manifests\amd64_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.20658_none_cc96363152d1772a.manifest
winsxs\manifests\x86_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.20658_none_70779aad9a7405f4.manifest
winsxs\manifests\msil_presentationframework_31bf3856ad364e35_6.1.7600.16542_none_76b62ec655328f6e.manifest
winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.16542_none_971d833490d96bac.manifest
winsxs\manifests\amd64_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.16542_none_86a84af193626297.manifest
winsxs\manifests\x86_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.16542_none_2a89af6ddb04f161.manifest
winsxs\manifests\amd64_wpf-presentationframework_31bf3856ad364e35_6.1.7600.16542_none_caa3904b6f89acd5.manifest
winsxs\manifests\x86_wpf-presentationframework_31bf3856ad364e35_6.1.7600.16542_none_6e84f4c7b72c3b9f.manifest
winsxs\manifests\amd64_presentationcore_31bf3856ad364e35_6.1.7600.16542_none_084e4684a9878ea8.manifest
winsxs\manifests\x86_presentationcore_31bf3856ad364e35_6.1.7600.16542_none_ac2fab00f12a1d72.manifest
winsxs\manifests\x86_presentationcore_31bf3856ad364e35_6.1.7600.20658_none_acb4799c0a4a7137.manifest
... Read more

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I have ran the fix-it, downloaded SP1 straight from the microsoft website (still wouldn't install), etc. etc. No avail.

I'm running Windows 7 Ultimate 64-bit

i also get Code 8024200D

I'm sure if i uploaded the correct CheckSUR, but it was the only one that showed up when i searched for it.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-222R8-X9Y84-7MKH9
Windows Product Key Hash: 84lQGojDkbUXg1OvrMybVOfN8ts=
Windows Product ID: 00426-068-0900084-86284
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {979E6E1E-5CD5-436A-9E66-4241887AEBFF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x8... Read more

Answer:Code 800B0100 : Windows Update encountered an unknown error.

Have you tried running the System Update Readiness Tool?

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how can we fix this erorr my pic spec=window 7 ultimate 32 bit 2 gb ram 3.00 ghz
plz tell me ur soultion 
i updating my pc winndow 7 into window 10 then half is downloaded and then erorr is occur

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Hi! I'm encountering some problem in my windows update after I did some tweaking, rkill (well, thanks for those apps by the way) and installed malwarebytes. I did some research on this site and found this:
http://www.bleepingcomputer.com/forums/t/478602/windows-update-errorerror-80246008/
 
I did Farbar Service Scanner where I checked the following:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender
I included here the FSS.txt:
 
Farbar Service Scanner Version: 21-07-2014
Ran by rusl (administrator) on 10-10-2014 at 14:08:42
Running from "C:\Users\rusl\Downloads"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
 
MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc ... Read more

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Windows 7 SP1
I've done Windows suggested things and DSIM SURT and SFC Scan.

I had trouble Zipping the CheckSUR, so here it is. Can you help as I can't do any updates? Thanks.


Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18489
2014-12-19 18:40
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364... Read more

Answer:Windows 7: Code 800B0100 : Windows Update encountered an unknown error

CheckSUR actually fixed all the necessary file problems - the others are a problem in semantics, rather than reality.


Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I have been having problems installing 8 updates since early May 2012. I am getting the error code in the title line.

The updates are:

[LIST][*]Security Update for Microsoft Office 2007 suites (KB2596672)[*]Security Update for Microsoft Office 2007 suites (KB2596792)[*]Security Update for Microsoft Office 2007 suites (KB2596880)[*]Security Update for Microsoft Office 2007 suites (KB2597162)[*]Security Update for Microsoft Office 2007 suites (KB2597969)[*]Security Update for Microsoft Office Excel 2007 (KB2597161)[*]Security Update for Microsoft Office Word 2007 (KB2596917)[*]Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267)

I have run FixIt, but to no avail. I have also turned off services and rebooted and ran Windows Update and still got this error.

Do I need to just skip these updates, or somehow troubleshoot this and fix it. If I need to fix it, I need help.

Regards, and thanks.

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I was given an HP Compaq Presario C500 that was headed for the garbage because it would not connect to the internet. After running several scans ESET online scanner came up clean. Installed Microsoft Security Essentials and installed SP1, and can't get it to install SP2. I keep getting error code 80070017 / Windows Update encountered an unknown error.

I would prefer to reformat but Recovery Manager restarts back into Windows and I have no disks.

Can provide a long list of what has been done if needed including WU Modules (Normal Mode) and WU Components fixes. Permissions point in every which way but the correct way!

Any help would be much appreciated!

Free space is presently @ 42.3 GB of 68.9 GB on C: Drive (started out with 7.3 GB's free space! )
and 4.91 GB free of 5.53 GB on Presario_RP (D)

Specs as follows:
Vista Home Basic
Intel (R) Celeron (R) MCPU
[email protected] 1.60GHz 1.60 GHz
512 MB RAM
32-bit OS
Denied access to the CBS folder itself though can access CheckSUR.log which I am including along with sfcdetails.

=================================
Checking System Update Readiness.
Binary Version 6.0.6001.22375
Package Version 5.0
2010-10-04 19:57

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.

Checking component store
Summary:
Seconds executed: 2478
No errors detected
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.224... Read more

Answer:Error code 80070017 / Windows Update encountered an unknown error

Checking Component Store
(f) CSI ReadFile Failed 0x00000017 winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990\wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990
(f) CSI Payload File Corrupt 0x00000000 wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990



You have corrupted C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f699
folder thus this issue with updates ,I'm not fully sure it's only issue with wcp.dll or with full folder.For precaution I recommend replace all files in this folder.

How to fix:

1.First prepare special recovery disk Create a Recovery Disc
and make sure boot order in your BIOS is CD-ROM,C,A
(if you don't know how to to do that then check your computer manual)

2.Download attached to post FixPacks.zip file -in zip file is packed Packs folder -you have to unpack it and place directly on C: exactly as I show below:

Click this bar to view the full image.
3.Boot burned special recovery disk (if you don't have Vista DVD instead use special recovery disk )
Choose language>>Repair Computer>>WinRE>>command prompt

and type:

robocopy C:\Packs C:\ /E /IS

press ENTER

del C:\Windows\Logs\CBS\*.*

press ENTER

4.Back to your system and run Readiness Tool again.
5.Try install SP2 from Microsoft Dow... Read more

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I have Window 7 Home Premium SP1 and have been getting a failed status for the last month:
Update for Windows 7 for x64-based Systems (KB3024777)
Installation date: ‎2/‎16/‎2015 3:01 AM
Installation status: Failed
Error details: Code 1
Errors found:
Code 1 Windows update encountered an unknown error

I ran sfc\scannow and the cbs.zip file is attached.

It appears to be similar the problem FTLOSM posted but for a different update.

Thanks.

Answer:Win 7 Home SP1 Code 1 encountered unknown error on Update KB3024777

Not sure if I should start a new thread or if it is related to my Windows Update error but I am also having a Windows Genuine issue. My MGADIAG report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {507FF646-B463-44B7-B43E-282BE1D839D2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
S... Read more

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Hello,

I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?

Thanks.

Answer:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:





Quote:
Install new Windows Update software

To check for updates, you must first install an update for Windows Update.



Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:





Quote:
Windows could not search for new updates

An error occurred while checking
for new updates for your
computer.

Error(s) found:
Code 800F081F


This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

Answer:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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Windows update encountered unknown error. code 80244010

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Hi so whilst trying to do windows 7 updates i keep getting error code this error code:

error code 80070005, windows update has encountered an unknown error, Windows cant update important files and services while the system is using them. save any open files and the restart the computer.

I have no files open whilst the updates are running so im not sure why the last part of the message comes up.

It should be noted that recently my pc has been unable to recognise any external devices like phones and cameras and my pc has no malware or virus as stated in my other forum post about this issue with external devices.

coming back to this main issue though, does anyone know how this can be resolved?

Answer:Windows update encountered an unknown error 80070005

Start with this...

Please follow the Windows Update Posting Instructions and post the requested data

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1 Ran SURT Windows6.1-KB947821-v34-x64.msu
Gray window successful

2. SFC Scan Failed Option 2 Elevated Dos Box in PDF

3. Windows Update Error Codes
Screenshot in PDF for windows Update

4. Log Collection
See attached zip

Additional notes:
Turn windows features On/Off is blank
Uninstall or check installed updates is blank

Answer:8007370B Windows update encountered an unknown error

You appear to have a large number of bitflips in the registry - here's the CheckSUR summary...

Code:
Seconds executed: 348
Found 63 errors
Fixed 25 errors
CSI Could Not Open file Total count: 1
CSI Catalog Missing Total count: 4
Fixed: CSI Catalog Missing. Total count: 4
CSI Missing Deployment Key Total count: 27
CSI Missing Identity Total count: 9
Fixed: CSI Missing Identity. Total count: 7
CSI Corrupt Identity Total count: 3
Fixed: CSI Corrupt Identity. Total count: 2
CSI Missing C Mark Total count: 4
Fixed: CSI Missing C Mark. Total count: 4
CSI C Mark Deployment Missing Total count: 6
CSI Replacement File: CreateFile Failed Total count: 17
CSI Payload File Missing Total count: 1
CSI F Mark Missing Total count: 8
Fixed: CSI F Mark Missing. Total count: 8
almost all of these errors are caused by bitflips - which probably means that other areas are also damaged.

There is no point in attempting to cure the remaining problems unless the cause of the bitflips is first eliminated.
This is usually the result of failing RAM.

Please follow the instructions here... RAM - Test with Memtest86+ and see what it reports.

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I get this error when attempting to update to Windows 10 (f/Windows 7) on an ASUS laptop:

"C1900101-30018 Windows Update encountered an unknown error."

need help resolving this.

Answer:C1900101-30018 Windows Update encountered an unknown error.

Hi, and welcome to TSF.

I think the shortcut to a solution to this issue lies here; https://www.microsoft.com/en-gb/soft...load/windows10

Would this be an option for you?

1 more replies
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Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

Answer:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...


Code:
Summary:
Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.20916_none_ae6c710c2475d6dd.manifest
winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.16798_none_c5578c400ab73d40.manifest
winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.20916_none_ab08cdc647ee4ac0.manifest
winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.20916_none_a38eed1960d6da24.manifest
winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_10.2.9200.16798_none_32ad7426474825c0.manifest
winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_10.2.9200.16798_none_455c9a9ecd397534.manifest
winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.16798_none_66663569022097ee.manifest
winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.16798_none_ba7a084d47184087.manifest
winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.16798_none_b8c293a66f3311dc.manifest
winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_10.2.9200.20916_none_ae82eb7016c1044d.manifest
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

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For about the past two months Windows update has failed to run. If I try to run it manually it just sits there spinning its wheels. It does not appear to end or produce an error code.
I have seen the message "could not check for updates automatically"
I've been to the MS site and downloaded both
MicrosoftFixit.wu.RNP.6329995410378136.2.1.Run.exe
and
WindowsUpdateDiagnostic.diagcab
and the third party
Repair-tool.exe by ParetolLogic
but none of these fix the problem.
Today I have run SURT as instructed and the output from sfc /scannow is attached.
Update is still refusing to do anything.

Answer:Windows 7 update fails. No error code

I see no attachments??

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I've been trying to get my system to update for a while now... I have around 19 important updates I need to install but it won't let me.

I keep getting
Code 8007010B Windows Update encountered an

I keep trying to fix my registry with registry mechanic and tried defragging but I don't know what else I should do....


thanks in advance

Answer:Windows Update Problem x64 - Code 8007010B Windows Update encountered an

Disable firewall and antivirus,and reset WU in aggressive mode http://support.microsoft.com/kb/971058 -if it does not solve your problem run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

when it finish go to C:\Windows\Logs\CBS folder ,find CheckSur.log file and attache it to post

EDIT
This error would be also relate to incorrect path in environment variables. Download & run this tool http://www.sevenforums.com/tutorials...eshooting.html

and by using it prepare log from System Information and event log,pack all and attache to post too.

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Relevance 77.43%

The last Windows Update I was able to successfully download was on March 16.  Since then, it fails almost immediately with an error code of 8024402C.  Underneath that it says that the last update date was Never.  I tried just running one tiny 300KB update with the same results.
 
At that time I tried to scan my Dell e6410 with Microsoft Security Essentials, but it wouldn't update either.  I finally was able to manually download updates. 
 
Neither MSE nor MalwareBytes can find anything wrong.
Chkdsk completed normally.
System File Checker completed OK.
The links to GMER from this forum wouldn't load the page.
The C:\ drive is only 1% fragmented, which in my mind doesn't justify the risk of running a defrag.
And this is the weirdest part:  When I attempt to restart the Windows Defender service, it stops itself.
 
Running Windows 7 Professional, 32-bit
4 GB RAM
 
 

Answer:Windows Update fails, error code 8024402C

Well, this is interesting:  Windows Update worked fine when I used a public Wifi instead of my home connection.  Contacting my ISP now....

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Hello experts,

I have ASUS Essentio mini-pc with Windows Vista Home Premium x64 installed.
I did run virus checker, spy checker, several registry cleaners.
I spent a week on it , as well Microsoft support logged in for an hour.
I did run the batch file re-registering DLL's.
The original error 80070424 is gone since I run the "ErrorFix" utility.

My recovery CD form the manufacturer is only to wipe out all what I have installed and reload the "vanilla" system. Windows repair option is not available.
This is for me out of question, to many programs are installed on my system.

Here is the problem I think:
Windows installer is missing,
Windows Installer 4.5 Redistributable installation fails. error code 1603
"Windows update" does not work, error code: 80040154

Questions
1. Is there any way to restore the Windows Installer files ?
2. Upgrading to Windows Vista Ultimate version will fix the missing files ?

Any other suggestions?

TIA
Frank

Answer:error code: 80040154 - Windows update fails

Try this Error message when you use Windows Update or Microsoft Update Web sites to install updates: 0x80070424
and this:An update is available to fix a Background Intelligent Transfer Service (BITS) crash on a Windows Vista-based computer

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Hi,

All Windows automatic updates have been failing since 2015-11-12. The last successful update was the Windows Malicious Software Removal Tool x64 - November 2015 (KB890830) on 11/12/2015 03:17. The first failed update since then was Security Update for Windows 7 for x64-based Systems (KB3100213) on 11/13/2015 20:25.

Manual installation of the pending updates does not work. Reboot does not install the pending updates either. Another symptom was that Windows was no longer detecting my third party Anti-Virus software. I removed and reinstalled the software thinking it might be related and Windows started detecting the Anti-Virus software again but I can no longer access the computers from other computers on my home network. For now let's focus on the Windows problem which may be hardware failure induced--hardware crash/power cycle without a Shutdown.



System details are as follows:Dell XPS 420 Desktop
Windows 7 Home Premium 64 bit, SP1
Intel Core2 Quad CPU Q6600 2.4 GHz
8 GB of memory
nVidia GeForce 8800 GT
Generic Sound (on motherboard)
Intel RAID 1 volume with two Seagate Barracuda ST1000DM003-9YN162 1 TB SATA Hard Drives
Dell KM632 Wireless Keyboard and Mouse
McAfee Internet Security Suite
Internet Explorer 11
Symptoms and troubleshooting to date indicates I have an intermittent hard drive failure. It appears that one of the two drives needs to be replaced. Dell boot diagnostics reported a hard drive error code 2000-0142 and one drive has dropped out of the array a... Read more

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Hi,

Due to problems with interrupted updates and my graphics driver I had to re-install Windows 7 Ultimate x86 (dating from 2010).
Unfortunately, Windows can not perform updates anymore: it immediately issues an error code 800B0100.
After running several tools from Microsoft the problem still exists.
So now I turn to the real experts and hope you guys can help me.
I have run the tooling suggested on your forum and attached the CBS files.
Now I hope you can help me.

Thanks in advance,
Hans

Answer:Windows update fails with error code 800B0100

CheckSUR shows these files to be you problem...

Code:
Unavailable repair files:
servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat

I'll post a fix protocol later

6 more replies
Relevance 77.43%

The service is started and automatic, was automatic (Delayed) but changed that - no difference.
I did receive 3 updates yesterday but Belarc Advisor states I'm short of 11 critical updates.
I believe it as I just installed Office and no updates are being offered.
Maybe the servers are down.
I hope using Timernuke to get around the activation issue hasn't caused this.
GRRRRRR

Answer:Windows Update Fails Error Code 80070422

This happened to me too while I had some installations running on the background.

I guess it's either this, or at the same time windows automatic update was running, and it just fails to notify you of that.

After all my installations were finished, or after a restart, I don't remember, the Windows Update worked fine.

Regards

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My windows update fails all the time.It comes to the end and then fails. Picture 1
I have tried microsoft fix it ”says it fixed 2 treats" but update fails again. Picture 2

I have tryed to do it manual, both with case 4 and without but
4 it reads but do not find
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe qmgr.dll
9 it don't read and don't find
regsvr32.exe msxml.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe initpki.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wuweb.dll
regsvr32.exe muweb.dll

Tried Windows update standalone fix it still fails

I have tried SFC Scan report attacht

any surgestions

Answer:Windows Update Fails w error code 80070308

There's no obvious problems (apart from your errorcode) in any of the data posted.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
Please also post the C:\Windows\windowsupdate.log file.

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My machine hasn't been able to update for a few weeks. Windows Update opens, but attempting to download "Security Update for Windows 7 for x64-based Systems (KB2585542)" fails with error code 80073712. There was a second update of the same sort that was also not working before; I eventually managed to get that update to complete by running Fixit in aggressive mode. Nothing I've done has helped with the remaining failure, though.

Let me know what other information I should provide. Thanks in advance.

Answer:Windows Update fails: error code 80073712

> It would greatly assist us if you would provide your System Specs please...
See snip below.
Attachment 196992
> Peruse the link below...

You receive error code "0x80073712" or the "Windows Features" dialog box is empty when you try to install updates or components in Windows 7 or in Windows Vista

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Hi Forum,
I tried to install last updates but failed... The code error is 80073712.
I ran different protocols and you'll find the following files with this link : Microsoft servicesCheckSur.log
WindowsUpdate.log
CBS.log
Components
You'll find below, the failed udpates list
Thanks in advance for your help

Answer:Windows Update fails : 80073712 code error

Please complete this tutorial so our expert can have a look at the logs.

Windows Update Posting Instructions

3 more replies
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I installed a new hard drive on my Dell Vista XPS M1530 and can no longer use the Windows Update. I get the error cod 8024A000
Is there a fix for this?

Answer:Windows update fails Error code 8024A000

You have an open topic on same issue at http://www.bleepingcomputer.com/forums/topic454536.html .

Please pursue that topic .

To avoid confusion, this topic is closed.

Louis

1 more replies
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Since mid February, all of my Windows update patches have continually failed with and error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS troubleshooting link, but that did not help. I have also tried installing with Norton 360 turned off (both virus protection and firewall). Any help that you can provide would be most welcome. Thanks in advance!

Bruce


Code:

Diagnostic Report (1.9.0027.0):... Read more

Answer:Windows Update Fails w error code 80070308

Please follow the Windows Update Posting Instructions and post the requested data

1 more replies
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For 2 weeks now, I have been completely unable to get Windows Update to run properly on my Windows 7 SP1 Ultimate x64 computer. I have no idea what I did to cause this and I've done some limited troubleshooting to no avail. I would really appreciate any assistance you could offer.
Per the instructions, I have completed the following:

1) I ran the latest version of SURT for my OS.
2) I attempted to run SFC, When sfc /scannow is run from the elevated command prompt, I get the following error:
"Windows Resource Protection could not perform the requested operation."

When I attempt to run sfc /scannow from the recovery command prompt, I get this error:
"There is a system repair pending which requires a reboot". Please note that I do not have a reboot.xml or a pending.xml file in my Windows\winsxs folder.
3) When I attempt to run Windows Update, I consistently get the following error code: 8007370B. Not sure if this helps or not, but when I run the updater, I usually get the TrustedInstaller.exe process running and consuming approximately 13% CPU. Sometimes the error appears within seconds, and sometimes it takes 1 hour of Windows searching for an update before that error code will appear.
4) I have uploaded my log files here: https://app.box.com/shared/static/t1...z5kai23dh5.zip
If there is any further information required, please let me know. I would like to thank you in advance for your assistance!
Bobby

Answer:Win 7 SP1 Ultimate x64 Windows Update Fails, error code 8007370B

After reading through a few more posts on this forum, I thought it would be best to proactively include 2 more pieces of information.

I have uploaded a copy of my COMPONENTS registry hive here: https://app.box.com/shared/static/sn...7hhhlz83kf.zip


I have also run the Farbar Service Scanner with the following results:


Code:
Farbar Service Scanner Version: 10-06-2014
Ran by ##### (administrator) on 02-07-2014 at 00:19:59
Running from "C:\Users\#####\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HK... Read more

9 more replies
Relevance 76.56%

Hello,
I have the version of IE 11 kb2841134. (opened the browser)
When I try to reinstall it by looking in view updates - it was not there.

My windows update - the IE 11 keeps failing, giving me an error of 9C48.
I've used a Windows Update Diagnostic.
I have an error of 70005, 70002 (when installing IE11 as well), 70057 (during the diagnostic). I've tried the toolkit from windows.

I'm not sure which CBS file it is.
The first CBS file. This is the second CBS file.

Here is the Windowslog file.

I've also included this which was in the log file.


Code:
00:00.000: ====================================================================
00:00.172: Started: 2015/06/06 (Y/M/D) 00:14:27.516 (local)
00:00.234: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.734: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2888049-x64.exe"
00:00.905: INFO: Windows Update Install: Cleaning up old registry entry: KB2888049
00:01.186: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEF161.tmp\Windows6.1-KB2888049-x64.cab"
00:01.311: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEF161.tmp\Windows6.1-KB2888049-x64.cab
00:02.606: INFO: Windows Update Install: Setup return code: 0x00000000 (0)
00:00.000: ====================================================================
00:00.109: Started: 2015/06/06 (Y/M/D) 00:14:36.799 (local) ... Read more

Answer:Windows Update fails IE 11, error code 0x80070003 & 9C48

Can someone help? :S

9 more replies
Relevance 76.56%

I'm trying to update my HP Pavilion DV7 with an AMD processor to Windows 7 SP1. Windows Update fails with the error Code 8024200D

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Is there any advise to solve this problem?
Thanks in advance!

Regards, Gert

Answer:Windows Update KB2972211 fails, Error Code 80073712

You have some major problems - but they all appear to be from a single update...

Code:
Seconds executed: 2314
Found 438 errors
CSI Manifest All Zeros Total count: 420
CBS MUM Corrupt Total count: 9
CBS Catalog Corrupt Total count: 9
I'll see if I can workout a fix protocol for you - back soon.

9 more replies
Relevance 76.56%

Hi there,

I have a problem with Windows Update - it continually fails to install update KB2966583 (which is about 2.5MB) and brings up error code 800736B3. I have tried the update troubleshooter for Windows, the update readiness tool and hotfix.

Can anyone help me with this? Thanks in advance.

Answer:Windows Update KB2966583 fails, error code 800736B3

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
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So I had to do a System Repair thing where Windows would repair itself and removing all my apps but keep my documents, photos and music etc. So I was reinstalling every program again and also wanted to install the updates.

But I ran into 0x800f0922 error code and I couldnt install them. (I run Windows 8.1 Pro) I was trying to install Adobe Photoshop but couldnt continue cuz .NET framework 3.5 was required. But after trying to manually download + install I got
the same error (0x800f0922). I've tried almost every cmd command but couldnt fix it. (im a kinda noob on it anyways)

Any help would be appreciated!

Answer:Windows 8 fails to install EVERY update, error code 0x800f0922

Hi Septura,
After checking the log you provided, I find two error messages.
1. failed to set task enabled status., error = 0x80071A91
2. WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
Please use the following command to fix your issue.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Note: Replace the C:\RepairSource\Windows placeholder with the location of your repair source.
Best regards,
Fangzhou CHEN

8 more replies
Relevance 76.56%

Windows update error 800736B3 What do I do to correct this error?

Answer:Windows Update fails to install with Error Code 800736B3

0x800736B1 -2147010895 Error_SXS_Cant_gen_Actctx
This application has failed to start because the application configuration is incorrect. The referenced assembly is not installed on your system.
Either the update server is not recognizing the existence of WinSxS due to a communication issue or WinSxS is not present or corrupted. The issue may be related to antivirus or security software.

Please see if something at Windows 7 or Vista Updates Fail To Install helps you. Try disabling your anti-virus and see if it works.
Also create a system restore point first and see if Fix WU Utility or some links there, help you.
Or check out Microsoft Fix It to reset Windows Updates.
Its going to be shot in the dark, but hope something helps!

3 more replies
Relevance 76.56%

I've been trying to install the Windows 10 update over the last few days and have hit a dead end. The following are things I have tried.

Tried all 4 forms of install, CD ISO, Flash Drive, Windows Update, MediaCreation Toolkit update this pc.

I have tried the following additional methods as others had reported success with them.
All current recommend and optional updates installed.
Uninstalled antivirus & dot net 3.5
Disconnected all USB devices
Disconnected all Sata devices other then main harddrive
Updated all drivers
Tried Clean Boot State
Motherboard Dosen't Support UEFI

It freezes after the first reboot at 23% done and 77% of coping files.

Fatal Error in Log File

Code:
FatalError [0x090001] PANTHR Exception (code 0xC0000005: ACCESS_VIOLATION) occurred at 0x00007FFF1889EBDC in C:\$WINDOWS.~BT\Sources\SetupPlatform.dll (+000000000027EBDC).

Newest Attempt Cleaned the update folder, and ran from the upgrade this pc option
got to 25% and 88% of coping files.

Complete Error Log

Code:
2015-08-06 15:32:27, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2015-08-06 15:33:17, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-08-06 15:33:18, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-08-06 15:33:21, Error MOUPG CDlpActionImpl<class CDlpEr... Read more

Answer:Windows 10 Update Fails Error Code c1900101 - 20004

Still getting the same error code, updated the installer to see if any changes had happened that might fix it.

2 more replies
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This started happening over a week ago. I did try a repair using the Windows 7 Ultimate-64 bit DVD but the problem remains. When the option to search for updates is pressed a message comes up "Windows could not search for new updates" Error Code 800F080D.
Any help will be most appreciated.

Answer:Windows 7 update installer fails with error Code 800F080D

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

1 more replies
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I receive a similar error again on our HP Pavilion Notebooks with AMD CPU when updating to Windows 10 Creator update as last time when updating to Windows 10. Our office has a few of the 17-G133cl notebook computers and all of them display the same error message: We couldn't install Windows 10 - 0xC1900101 - 0x20017 - The installation failed in the SAFE_OS phase with an error during BOOT operation. Which is similar to the error displayed during the initial Windows 10 update except that the error shown was 0x1900101 - 0x20000. Back then a BIOS update that became available that fixed the issue. We check for a new BIOS, but all notebooks have the latest BIOS already installed v. F.41 from 9/19/2016. All other systems including other none HP AMD computers upgraded just fine. Any ideas what could cause this issue with that type of system?

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Relevance 75.98%

Windows 7 SP1 Home Premium.
I am no longer getting any security updates because the update for Windows Update fails with Error Code 800736B3.

SFC /SCANNOW reports no errors.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

I have attached the CBS folder without the CbsPersist.cab files.

I have already tried the Microsoft KB How to update the Windows Update Agent to the latest version

Attachment 333503

Answer:Windows Update Agent 7.6.7600.320 Fails - Error Code 800736B3

There's nothing apparently amiss in any of the uploaded files.
Please upload the CBSPersist files, and the C:\Windows\windowsupdate.log file

9 more replies
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I am working on a client's laptop, and have been unable to update to Service Pack 1. Stand-alone manual installer results in error 0x800f081e

I have also run the System Update Readiness Tool, and this is the most recent log:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-12-23 17:24

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_for_KB2695962_SP1~31bf3856ad364e35~amd64~~6.1.1.0 failed to get Visibility

Checking Component Store

Summary:
Seconds executed: 531
Found 1 errors
CBS Registry Error Total count: 1

More replies
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Hi there,

I have a lop top with Windows 7 64 bit OS. Of lately, Windows update keeps failing to install some software updates. Here are the details of the s/w that would not install.

Update for Windows 7 for x64-based Systems (KB2732500)
Update for Windows 7 for x64-based Systems (KB2729094)
Update for Windows 7 for x64-based Systems (KB2732487)
Update for Windows 7 for x64-based Systems (KB2647753)
Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2722913)
Security Update for Windows 7 for x64-based Systems (KB2705219)
Security Update for Windows 7 for x64-based Systems (KB2731847)
Security Update for Windows 7 for x64-based Systems (KB2712808)

Every time I login, the windows update poops up and asks me to restart the computer. After trying to restart, it fails. Next time, it does the same thing again.
Please let me know the solution.

Answer:Windows Update fails everytime. Error details: Code 80242014

Install them one by one and restart every time? It's a bit tedious but it should work.

3 more replies
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Hi,

Windows update for IE10 on win7 64 fails continuously with errore code 9c59. Manual install resulted the same.
I run sfc /scannow which didn't find any problem.

I am attaching my CBS log.

Can anyone help?

Thanks,

Beez

Answer:Windows update for IE10 on win7 64 fails with error code 9c59

Please follow the Windows Update Posting Instructions and post the requested data

9 more replies
Relevance 75.98%

Hi there,

I'm having an issue with a laptop running Windows 7 Home x64 SP1. It has failed to install Windows Update Agent 7.6.7600.320 and keeps trying every time I try to run updates.

I've downloaded the installer and tried to run it manually, but that gives me the error 0x80070002

I've attached my CBS log from the last time I attempted the install. Any help will be much appreciated!

Answer:Windows Update Agent install fails, Error Code 800F081F

The v320 update installer isn't commonly available (unless you know where to look) - where did you attempt to download it from?

Here's the error-sequence from your log...

Code:
2014-09-10 23:15:06, Info CBS Exec: Staging Package: WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~pt-PT~7.6.7600.256, Update: UI, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_pt-pt_76bae7f7dbc23d63
2014-09-10 23:15:06, Info CBS Calling client to resolve source, cannot find file 'wuaueng.dll.mui' at path: \\?\C:\Windows\Servicing\Packages\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.256_zh-cn_8aefebe76d4c7c4f\wuaueng.dll.mui
2014-09-10 23:15:06, Error CBS Exec: Failed to pre-stage package: WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~pt-PT~7.6.7600.320, file: wuaueng.dll.mui, source: \\?\C:\Windows\Servicing\Packages\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.256_zh-cn_8aefebe76d4c7c4f\wuaueng.dll.mui, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10 23:15:06, Info CBS Failed to gather all required files. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10 23:15:06, Info CBS Failed to gather all missing files for package: WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10... Read more

4 more replies
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Hi folks

I found my way here after being unable to update to IE10 on Windows 7 (32)

the windows update error is:

"Internet Explorer 10 for Windows 7
Installation date: ‎09/‎05/‎2013 10:22 AM
Installation status: Failed
Error details: Code 9C59
Update type: Optional"

I have attached the CBS.zip file. (NB: when I pasted the copy of CBS folder to my desktop I got an error message that access to CBS.log was denied. Maybe this is normal?)

I'd be most grateful for any help you can give.



Regards

Chris

Answer:Windows update fails for IE10 on Win7 error code 9C59

the copy/paste problem is common - which is one reason why I tend to prefer just collecting the CBS.log file on its own.
Copy the C:\Windows\logs\CBS\CBS.log file to your desktop, and compress it, then upload that.

9 more replies
Relevance 75.69%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

More replies
Relevance 106.19%

As some of you may recall, I have two different strings in this forum on the subject of Vista SP2 refusing to install, and as of this moment I never did get it to install in my laptop running on 32-bit Vista Home Premium. Finally, after four days of phone calls with MS Tech Support, who I am convinced were only guessing, they finally cleaned off the entire hard drive, then did a "clean install" of Vista (with no service pack). Vista still didn't work right, and finally after calling the laptop manufacturer (Dell) they got it done to where at least it functioned properly.

Now then, the latest problem is that after Dell fixed Vista and I downloaded 98 updates and such to my new Vista installation, THE PROBLEMS CONTINUE. Only 97 of the 98 updates installed. The one that did not was "Update For Windows Vista (KB9299777), a "recommended" update dates way back in 1/29/2007, and for that I have repeatedly gotten a "Code 8000FFFF Windows encountered an unknown error."

What does this error mean, and is this update really necessary? After 2 or 3 tries it remains UNinstalled, but is there really any great need for it? If so, how do I install it. After all this ongoing trouble installing Vista SP2, I am now back to Vista with NO service packs and I am going to leave it that way, simply due to all of the trouble they have put me through. Please, someone please let me know what this Code 8000FFFF means, and if you can do so please tell m... Read more

Answer:Code 8000FFFF Windows encountered an unknown error

Originally Posted by decann


As some of you may recall, I have two different strings in this forum on the subject of Vista SP2 refusing to install, and as of this moment I never did get it to install in my laptop running on 32-bit Vista Home Premium. Finally, after four days of phone calls with MS Tech Support, who I am convinced were only guessing, they finally cleaned off the entire hard drive, then did a "clean install" of Vista (with no service pack). Vista still didn't work right, and finally after calling the laptop manufacturer (Dell) they got it done to where at least it functioned properly.

Now then, the latest problem is that after Dell fixed Vista and I downloaded 98 updates and such to my new Vista installation, THE PROBLEMS CONTINUE. Only 97 of the 98 updates installed. The one that did not was "Update For Windows Vista (KB9299777), a "recommended" update dates way back in 1/29/2007, and for that I have repeatedly gotten a "Code 8000FFFF Windows encountered an unknown error."

What does this error mean, and is this update really necessary? After 2 or 3 tries it remains UNinstalled, but is there really any great need for it? If so, how do I install it. After all this ongoing trouble installing Vista SP2, I am now back to Vista with NO service packs and I am going to leave it that way, simply due to all of the trouble they have put me through. Please, someone please let me know what this Code 8000F... Read more

2 more replies
Relevance 106.19%

Windows update for IE10 on Windows 7 64bit fails continuously with error code 9c59. I tried the stand alone updater with the same results. All other windows updates complete successfully, it's just IE10 that continually fails.

Don't know if this is related but I do have problems with IE8 (current browser). After a while, an open IE window will become non responsive and can't be closed out. I have to use task manager to close it down. I have sent off the reports to MS, but no solution has appeared.

I've attached the cbs file. Let me know what else I can do. Thanks.

Answer:Windows update for IE10 on win7 64bit fails with error code 9c59

There are no significant file errors in either SFC or CheckSUR logs.

In these cases, it has sometimes been a solution to uninstall IE9, reboot a couple of times, and then reinstall IE9 again, before installing IE10 successfully.
It's worth a try

5 more replies
Relevance 104.96%

Hello. Recently many computers on our network are unable to search for new updates. We keep getting error code 8024402F and it says "Windows Update encountered an unknown error."

We use Trend Micro Antivirus 7 (SP 1) and do not have the Firewall enabled. I've already tried disabling it, as well as adding the Windows Update URL's to the URL Filter, but no change.

I sent a ping to update.microsoft.com and they all timed out, so I'm sure that has something to do with it.

I am not quite sure how to handle this and they were all working just a few weeks ago. I've already tried the FixIt solution and resetting the Windows Update components. Here is a part from the WindowsUpdate.log file:
2012-03-07 09:44:25:059 120 168c AU Triggering AU detection through DetectNow API
2012-03-07 09:44:25:059 120 168c AU Triggering Online detection (interactive)
2012-03-07 09:44:25:059 120 d8c AU #############
2012-03-07 09:44:25:060 120 d8c AU ## START ## AU: Search for updates
2012-03-07 09:44:25:060 120 d8c AU #########
2012-03-07 09:44:25:061 120 d8c AU <<## SUBMITTED ## AU: Search for updates [CallId = {153B85F4-7FA5-42B2-8EBC-CEEAFEFEB440}]
2012-03-07 09:44:25:061 120 af8 Agent *************
2012-03-07 09:44:25:061 120 af8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-03-07 09:44:25:061 120 af8 Age... Read more

Answer:"Windows Update encountered an unknown error." 8024402F

I note the date on this report is from a while ago - or your clock is off.
Check that the time/date/region on the affected machines is correct before doing anything else

(All MS server have PING response turned off by default - ignore that)

5 more replies
Relevance 104.14%

I have tried everything I can think of and everything people have said on forums and I cannot seem to get this working no matter what I do.
When I try to do my windows update it says 2 updates failed and windows updated encountered an unknown error. Code 800B0100 and Code 80073712.
Attachment 336848

When I click on view update history the errors that won't work are (KB2562937) and (KB976932)
Attachment 336851

I've used the System Update Readiness Tool, when finished it said that the scan was complete. I tried to do the updates again and they still wouldn't work.
I then did the sfc scan which this message came up Attachment 336846
I tried the windows update again and got the same errors.
I've also attached the compressed CBS zipped file of the logs Attachment 336847
Attachment 336858
I have also tried the fix it tool, I've tried downloading the update through the windows website and I've also tried the windows update troubleshoot tool, all have not worked either.
This is what I get when I have used the troubleshoot
Attachment 336853

Please help I have no idea what to do anymore, thank you!

Answer:Windows 7 update encountered 2 unknown errors

I never worry about a couple of Updates failing as chances are you didn't need them anyway. Happens all the time.

If Windows Update keeps sending them through and they fail then start a Support case with Windows Update website (free via email) or post it up in our Updates section.

9 more replies
Relevance 103.73%

Hi! I got errors 80070BC9 and C355 when trying to install SP1, security updates KB2478661 and KB2556352 and Internet Explorer 9 with Windows Update. I use Windows 7 Professional x64. I tried to install the updates manually, used the Windows Update Readyness and FixIt tools, and to reinstall the Windows Update agent from the command line as administrator with the /wuforce option. Nothing worked. I uploaded the checksur.log. Can you fix this please?

Answer:Windows Update error when installing SP1 code 80070BC9

Magnusmaster,

* First & foremost I recommend you only do a few updates at a time.
Set Windows to notify you of updates but YOU choose which to do & when.

* Certain Security software can cause updating issues.
To find out if 3rd party software is causing the updates to fail to install > configure the system to Clean boot and then check for updates.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

* You could also try resetting Windows Update Components.
To do this:
1. Click on the following link: How do I reset Windows Update components?
2. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.

* Instead of using Windows Update try the SP1 Download:

Download Details - Microsoft Download Center - Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)

For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe

For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe

* Windows 7 - Service Pack 1 – How to install Step by Step
How to install Windows 7 Service Pack 1 – Step by Step

* Email support via Microsoft Tech.
Microsoft Support

9 more replies
Relevance 103.73%

I have been trying to install updates on a new setup Lenovo Thinkcentre with Windows 7 Pro 64-bit. All updates were successful except for Internet Explorer 10 for Windows 7 for x64-based Systems. This update gives error 9C59. I have tried a number of fixes, some related to .net, as some of the error information pointed me in that direction. I have tried the Microsoft fix-it for update problems to no avail.

Again, the error code in Windows Update is 9C59.

I am attaching two CBS zipped files, as my original would not upload, and I was thinking it might have been too big, being over the 10Mb limit. The files are CBS-1.zip and CBS-2.zip. The second file (CBS-2.zip) has three of the .cab files in it, all the text files are in the first zip.

Answer:Update error code 9C59 when installing IE 10 for Windows 7 x64

CheckSUR seems to have found no problems - neither did SFC.
However, there are the following errors in the CBS.log file...

Code:
Line 69083: 2013-10-16 14:13:45, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
Line 143042: 2013-10-16 14:16:07, Error CSI [email protected]/10/16:20:16:07.314 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
Line 143044: 2013-10-16 14:16:09, Error CSI 00000450 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392670# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
Line 143045: 2013-10-16 14:16:09, Error CSI 00000451 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392669# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 143046: 2013-10-16 14:16:09, Error CSI 00000452 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392668# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 143047: 2013-10-16 14:16:09, Error CSI 00000453 (F) CRYPT_E_NOT_FOUND #7392420# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(..... Read more

3 more replies
Relevance 102.91%

I have tried everything I can think of and everything people have said on forums and I cannot seem to get this working no matter what I do.
When I try to do my windows update it says 2 updates failed and windows updated encountered an unknown error. Code 800B0100 and Code 80073712.
Attachment 336867
When I click on view update history the errors that won't work are (KB2562937) and (KB976932)
Attachment 336868
I've used the System Update Readiness Tool, when finished it said that the scan was complete. I tried to do the updates again and they still wouldn't work.
I then did the sfc scan which this message came up
Attachment 336869
I tried the windows update again and got the same errors.
I've also attached the compressed CBS zipped file of the logs Attachment 336870
Attachment 336871
I have also tried the fix it tool, I've tried downloading the update through the windows website and I've also tried the windows update troubleshoot tool, all have not worked either.
This is what I get when I have used the troubleshoot
Attachment 336872
Please help I have no idea what to do anymore, thank you!

Answer:Failed Windows 7 update encountered 2 unknown errors

It looks to me like you may never have been able to update Windows!

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_6dc756ecad2ae4bf.manifest
winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_11a8bb68f4cd7389.manifest
winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_6d38b8af9411c642.manifest
winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_111a1d2bdbb4550c.manifest
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525~31bf3856ad3... Read more

2 more replies
Relevance 102.5%

When I try to update it all fails and an error code appears "800f0900"
What should I do?

I have attached the important and optional updates, the error message I get, and the cbs.log files
Hope I'm not missing anything out.




CheckSUR.log

CheckSUR.persist.log

FilterList.log



Thank you! Hope to hear from you guys soon.

Answer:Code error 800f0900 appears when installing windows update

CBS LOG attached successfully

Attachment 360074

9 more replies
Relevance 100.45%

Hi,
I'm looking at a window 8.1 Sony PC , that has not been able to get an update for a year almost
140 Updates available - and they fail within 30seconds with an errorcode
800700C1

Looking into this Error I ran the SFC \scannow and it failed unable to repair files

I have attached the CBS (SR) log here

Any Advice welcom

More replies
Relevance 97.17%

Hi Guys,

I was hoping that someone might know what's causing a strange Windows update issue.

I've tried everything, SFC, Update reset (softwaredistribtion.old) update readiness tool

Here's a link to my Windows update log:

2014-11-25 17:53:55:357 1336 1a40 AU AU checked download status and it changed: - Pastebin.com



Thank you in advance!!

Answer:Windows Update fails Code: 80072F78

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

1 more replies
Relevance 97.17%

installed windows 7 sp1 from dell restore cd onto dell laptop.
have all drivers installed.
have reinstalled from restore cd 3 times now, I continue to get error code 8024402C when trying to do windows update. I have tried leaving it on fully automatic update, the no updates do manually setting, and everything in between.
IE11 and firefox get on the web with no problem, the only other software installed is security essentials and this failed update happens before installation of that. I am positive no software installed afterwards is causing this problem, as i have done re-installation of windows 3 times now including blanking the hard drive.
this last time i have manually downloaded and installed IE11 and .net 4.5.
I try the microsoft windows automated update troubleshooter which downloads windowsupdatediagnostic.diagcab. It reports:

1) windows update error 0x8024402c(2015-03-22-T-01_36_33P) - not fixed.
2) service registration is missing or corrupt - fixed.
3) problems installing recent updates - fixed.
4) problems installing recent updates - fixed.

I go into the detailed report for the above, it shows everything fixed in green including the (1) that says not fixed, and doesn't allow me to do anything else.
the other microsoft troubleshooters i've ran all say no problems detected.
what do i do from here?
the few other things i've found online i've checked, settings are already that such as internet options lan settings automatically detect.

Answer:windows 7 update fails code 8024402c

3 more replies
Relevance 97.17%

Hello,

I have reninstalled windows 7 pro 64 bit and I'm in the process of updating when I get this error.

I was not able to upload the cab files, got an internal server errror, the file is 14 MB. Hope the logs files are enough.

Answer:Windows update fails with code 800B0100

Ouch!
Here's the CheckSUR error list...

Code:
Summary:
Seconds executed: 1201
Found 144 errors
CSI Manifest All Zeros Total count: 76
CBS MUM Corrupt Total count: 34
CBS Catalog Corrupt Total count: 34
Unavailable repair files:
winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_046c22977b74e62c.manifest
winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22743_da-dk_057806ab3a9f231e.manifest
winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22743_none_cfeb95652ab9a380.manifest
winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18532_none_f5ef1e68c06b0983.manifest
winsxs\manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_a84d8713c31774f6.manifest
winsxs\manifests\x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115.manifest
winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18532_none_a681522274d87bdf.manifest
winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18532_da-dk_9c5ebf35abad104b.manifest
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22743_da-dk_4b5adbf3bb51a181.manifest
winsxs\manifests\x86_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18532_none_db9f3389dd561754.manifest
winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22743_none_424e32868e888704.manifest
winsxs\manifests\msil... Read more

6 more replies
Relevance 95.94%

Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

More replies
Relevance 95.94%

I've had issues for a while about certain updates failing when installing, usually with the error code 8007054F. I've basically been hiding the updates that have been failing but having come across this forum I thought I might see whether anyone here could help me out with my problem.

I've tried installing the SURT, running a SFC scan and then installing updates and I've still had the same issues. I also tried running tweaking.com's Windows repair program to see if that would help. I tried to install KB2973337, KB3003057 and KB2868725 one by one in the last day or so to create some log files to be analysed. I actually had to delete some of the archived logs in the CBS folder to create a reasonably sized zip file.

My impression is that if Windows needs to be rebooted to install an update, then that update will fail.

Here's a full list, as far as I am aware, of updates that always fail to install for me (apologies for all the text):

IMPORTANT
KB2962872
KB2976627
KB2977629
KB2987107
KB3003057
KB2864202
KB2868626
KB2868725
KB2871997
KB2972280
KB2973201
KB2973351
KB2982378
KB2984972
KB2992611
KB3000061
KB3002885
KB3003743
KB3011780
KB2685811
KB2685813
KB2973337
KB2985461


OPTIONAL
Internet Explorer 10
Internet Explorer 11
KB2670838
KB2574819
KB2592687
KB2830477

Appreciate any help you can give me and let me know if you need any further information.

Answer:Windows Update Multiple Fails - Code 8007054F

You have what appears to be some problems with the Event collection services - and these seem to be blocking installs.
I'll have to do some research on this as I've never seen this error type before.

7 more replies
Relevance 95.94%

Hello,

I have a problem on one of my Win7 x64 PCs.

The Windows Update KB3033929 fails with code 80070490 because of missing components of KB2949927 (see attached CheckSUR.zip).

I would need the KB2949927 files to put it into c:\windows\temp\CheckSUR\.....

Thanks!

Answer:Windows Update KB3033929 fails with code 80070490

You have major registry corruption.

Code:
Seconds executed: 9701
Found 126 errors
CBS Watchlist Package Missing Total count: 59
CBS Watchlist Component Missing Total count: 67
These errors all relate to update KB2949927.

I would suggest attempting to uninstall the update from the Installed Updates listing, as a first step

9 more replies
Relevance 95.94%

Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,
Nommy

CBS.log MSINFO32.nfo

Answer:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -
https://downloadcenter.intel.com/Det...&DwnldID=17882

(IATA89ENU.exe)

Once complete, please reboot twice, then post another MGADiag report.


If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

9 more replies
Relevance 95.53%

Hello,
First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the CBS.zip

Hope you can help me, thanks.

Answer:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

9 more replies
Relevance 95.53%

Hi guys,
I have Windows 10 build 14257 installed with fast ring of windows insider preview and recently received the notification to install the updates to 14267. The download a preparation to install works smoothly, but when the computer restarts and the update starts it always get stuck while "Installing new features and drivers" the computer restarts and gives me a blue screen with the following error: "MULTIPLE_IRP_COMPLETED_REQUESTS". I already ran the Windows Update troubleshot, checked if all the drivers are updated and even made the step of known issues of the build (to reset the virtual drivers using the code Microsoft gives us) but nothing works, i am not able to install the new build. Also, when the blue screen appears the computer restarts and if it is plugged in with to the energy it wont restart, i need to use the battery for the windows to run and restore.
I have an Asus ROG G750J, does someone have the same problem ?

More replies
Relevance 95.12%

[Error number: 0x80070005]

Windows Update has encountered an error and cannot display the requested page. You may find the following resources helpful in resolving the problem:
For self-help options:
PHP:

Windows Update Response Center


PHP:

Windows Update Troubleshooter


PHP:

Windows Update Newsgroups 


For assisted support options:
PHP:

Microsoft Online Assisted Support 


(no-cost for Windows Update issues)
Please help me to solve the above error as such I'm unable to update my Windows!
 

Answer:Windows Update has encountered an error???

9 more replies
Relevance 95.12%

Hello (again)!

I'm helping a friend get their Windows updates to load and we keep getting the 800B0100 error.
I followed the instructions for collecting the CBS log file and will attach it in this post or my next.
Thank you once again for the help given on my last 800B0100 issue!
We are running Win7Pro 64-bit.

Any help on this issue will also be appreciated.
Thanks,
Mark

Answer:Windows Update fails. Code 800B0100 log files attached.

I'm having trouble with the size of the zip file...The cab files inside are too big (26mb and smaller).

7 more replies
Relevance 95.12%

Windows update fails code 800700C1 SFC fails also
Hi,
I'm looking at a window 8.1 Sony PC , that has not been able to get an update for a year almost
140 Updates available - and they fail within 30seconds with an errorcode
800700C1

Looking into this Error I ran the SFC \scannow and it failed unable to repair files

I have attached the CBS (SR) log here

Any Advice welcome
 

More replies
Relevance 94.71%

Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

Answer:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

9 more replies
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After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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Relevance 94.71%

I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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Windows Internet Explorer 9 for Windows 7 for x64-based Systems
Installation status: Failed
Error details: Code 80092004
Update type: Optional

Thank you

Answer:IE 9 update fails with Unknown error 80092004

The problem appears to be caused by this set of errors in the CBS.log....

Code:
2013-02-27 12:19:50, Info CSI Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~en-US~9.4.8112.16421.Internet-Explorer-amd64" ncdata: [l:0]"") thumbprint: [l:128{64}]"efed2b58c0362689a1937c164cadb52c69c0c1937fbffdadcc4dd67cb2784a70"
2013-02-27 12:19:50, Info CSI 0000019a Component change list:
2013-02-27 12:19:50, Info CSI 0000019b Couldn't find the hash of component: Microsoft-Windows-IE-IEShims, Version = 9.4.8112.16464, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\764e00b7d923569b6107386e90b0a103f2ace18daf8c8a5332ee08f74c88a963.cat".
2013-02-27 12:19:50, Error CSI [email protected]/2/27:17:19:50.767 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]
2013-02-27 12:19:50, Error CSI 0000019d (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #496266# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
2013-02-27 12:19:50, Error ... Read more

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Hi

These are the details from the update history:

"Windows 7 Service Pack 1 for x64-based Systems (KB976932)

Installation date: ‎2015/‎05/‎20 12:11 PM

Installation status: Failed

Error details: Code 80073701"

As far as I can tell it has something to do with IE 9 which I am unable to uninstall - it does not appear in the list of installed programs.

I have run the system update readiness tool (Windows6.1-KB947821-v34-x64.msu) and sfc /scannow. I have attached the CBS.log as instructed here : Windows Update Posting Instructions.

Hope someone can help (I saw a very similar error with an apparently happy ending on these forums).

Regards
Alex

Answer:Windows 7 Service Pack 1 for x64-based Update fails with code 80073701

We don't often see this type of error!

Code:
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum_old0 Expected file name Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Someone appears to have deliberately renamed a file - which takes a little doing, considering the protections operating in the Winsxs folder!

Having said that, it's the only error that CheckSUR found.
The errors in the CBS.log can usually be ignored, and there's no problems found in the SFC scan.

Ah...
from the CBSPersist file...

Code:
Line 267037: 2015-05-20 12:10:49, Error CSI [email protected]/5/20:10:10:49.858 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
Line 267039: 2015-05-20 12:11:13, Error CSI 0000023b (F) STATUS_SXS_ASSEMBLY_MISSIN... Read more

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Relevance 93.07%

I've been unable to update Windows for awhile so this really has nothing to do with Windows 10 distribution although the problem persists there as well. Upon researching Micriosoft's debuggin suggestions, I went to C:\Windows\SoftwareDistribution\DataStore and attempted to delet the file DataStore.edb as well as the contents of the Log subdir..In doing so I received a popup indication that I would
require administator privileges to complete the operation. So I clicked on "Confinue nothing happened, the cursor just returned. So I tried to change the name of the file so it would not be recognized by the system. This resulted in the same "Youl'll require administrator permissions" to which I clicked "Continue" and thar returned a message stating "the file or folde does not exist". So I tried going to the file properties and changing the file persmiission and received a popuup stating "Can;t open access control editor. The system cannot find the file specified.
 
I am the sole user and administrator of this laptop.
 
Can anyone tell me if I'm heading in the right direction and if so what to do to continue?
 
 
Thanks
 

Answer:Windows7 update fails (unknown error 80070002)

Did you ever register yourself as administrater?

3 more replies
Relevance 91.43%

Security Update for Windows 7 for x64-based Systems (KB3033929)

Installation date: ?3/?11/?2015 8:57 AM

Installation status: Failed

Error details: Code 80004005

Update type: Important

A security update. . .

I can't find any info on this error.  Tried the update twice and both times it failed.

Answer:Update KB3033929 fails with error code 80004005

You may want to try the following:
1) Running the following FIX-it (for resolving WUS issues)
  LINK:  ~http://support.microsoft.com/en-us/kb/971058 

2) Then change windows update to "manual" update mode (as aposed to install updates automatically)
3) Scan for updates
4) Uncheck and then "hide" KB KB3033929
The update should no longer download or install going forward. 
You can then revert the WUS to ?automatic? if you desire (recommended). 
Perhaps MS will FIX and re-release this in the future. 
At that point you could choose to ?unhide? the patch and then 
try to reinstall it at that time.

95 more replies
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We're planning to push BIOS updates to all our systems in the near future. However, in testing we've noticed that some systems will fail installation with error code 211. The problem seems to be related to a changed BIOS logo, since when ran manually, the updater asks if it should overwrite the existing logo or keep it. This seems to cause problems when you run the BIOS update executable "winuptp64.exe" with the "-s" (silent) argument.Is there a solution to this, like an argument that forces overwriting of logo or keep existing? Full error log:[2018/1/24 11:40:47] version 25.26
OS = Windows 10 64bit
Driver Loading....Done
System BIOS Version -> JBET54WW
Applying BIOS Version -> JBET66WW
Keep the custom start up image of the system.
System EC Version -> JBHT15WW
Applying EC Version -> JBHT17WW
AC adapter/Battery check....OK.

BIOS Flashing....
The number of retries of BIOS update = 1
The number of retries of BIOS update = 2
The number of retries of BIOS update = 3
Failed.
Error : Fail to do module option.

Error code = 211

More replies
Relevance 91.43%

Hi
Checking update history shows no errors, just the update waiting to be installed.
Here's what happens: update goes all the way through to the end, then it hangs with a black screen with the little dots going round and will sit like that for as long as I'll let it. There's no hard drive activity during this period.
When I eventually get bored of waiting, I do a hard reboot and the previous version is reinstated.
Any ideas how to move on from this?

Answer:Win10 Anniversary Update fails, but no error code.

To update to anniversary update and face minimum bugs or none use media creation tool by Microsoft. By personal experience it is the best way to upgrade to anniversary update.
you could download the media creation tool here: http://forums.windowscentral.com/e?l...token=3lPiByUm
Here is a knowledge article on How to by Windows Central: Use the Microsoft media creation tool to force the Windows 10 Anniversary Update today | Windows Central
At present you could try disabling any Antivirus. Disconnect any external devices you don't need and retry installing.
If you need additional help or want to reply to this thread , learn how to join windows central.

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Relevance 91.43%

It fails if I try and update IE11 from microsoft.com directly or do it through windows update.

This is a new build, with a fresh install of win7, the current IE is 8.

Any ideas!?

EDIT: I feel I should mention that I don't want to actually use IE11, it's just that windows update keeps automatically trying to install it and fails, every single day, time and time again.

Answer:IE11 update fails with 'Code 9C59' error.

I should also add that I have done both the SURT and SFC scan.

9 more replies
Relevance 91.43%

Before updating (from ISO file) I did the usual homework
used DISM, DiskClean, sfc/scannow, deleted Windows_BT and Windows_WS folders.
My laptop is Acer Model : M3-581TG-53314G52Makk,Intel Core i5 (3rd Generation), 1.7 GHz, Dual Core, 1 GB NVIDIA Graphics Card (GE Force GT 640M Ver 376.54), 4 GB DDR3 RAM I am currently running Windows 10 Pro 64 bit Version 1607 OS Build 14393.1480
The last time I tried to upgrade I got this message
0xC1900101 - 0x3000D
The installation failed in the FIRST_BOOT phase with an error during MIGRATE_DATA operation
The log file showed the following:
2017-07-23 10:51:46, Error CONX Windows::Compat::Appraiser::Utilities::SendRequest (1274): Failed to connect to the internet or send request: [12007].[gle=0x80072ee7]
2017-07-23 10:51:46, Error CONX Windows::Compat::Appraiser::Utilities:ownloadCabFile (3974): Failed to send request using default proxy[gle=0x80072ee7]
2017-07-23 10:52:26, Error CONX Windows::Compat::Appraiser::Utilities::SendRequest (1274): Failed to connect to the internet or send request: [12007].[gle=0x80072ee7]
2017-07-23 10:52:26, Error CONX Windows::Compat::Appraiser::Utilities:ownloadCabFile (3985): Failed to send request using auto proxy[gle=0x80072ee7]
2017-07-23 10:52:26, Error CONX Windows::Compat::Appraiser::Utilities:ownloadAndExtractCab (3846): Failed to download cab file: [0x80072ee7].[gle=0x80072ee7]
2017-07-23 ... Read more

Answer:Creators Update fails everytime with different error code

Hi,
Noted your post here:
Creators Update fails everytime - Microsoft Community

Also disable Defender.

Are you allowing a check for updates as part of the upgrade process?





Failed to connect to the internet or send request




You could try the upgrade without updates, then upgrade later, although I can't be sure the two are related.

Please see this for general hints:
What went wrong? See:
Upgrade to Windows 10 Windows 10 Installation Upgrade Tutorials

- & see the yellow Tips section

Then see this where many error numbers and messages are listed:
How to Troubleshoot common Setup and Stop Errors during Windows - Microsoft Community

Please also post a screenshot of your partitions: Minitool Partition Wizard is good for this - please make sure all text in columns is fully displayed.

This is important to see what Windows partitions exist, and what space you have.

MIG Error: 19 Message: Error opening the key HKLM\SOFTWARE\Classes\WOW6432Node\Interface\{9D2AB5D3-CD72-4A9A-A72E-2B3492CBD0AE}\TypeLib: The media is write protected. [0x00000013]
- possible permissions or other problem?

Do you use disk imaging routinely as we strongly advise? Best to create (or update) a disk image before upgrading, else you could land yourself in difficulties you simply don't want. Think and act defensively. E.g. Macrium Reflect (free) + its boot medium + external storage for image sets.

2 more replies
Relevance 90.61%

Have run SURT many times with no problem
Have run SFC 10 times and always corrupt files are found but unable to fix them
Suggestions?
Would really rather not do clean install...

Answer:Win 7 Update For Outlook 2010 (KB2965295) Fails With Error Code 6BB

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

9 more replies
Relevance 90.61%

Hi, this particular update has refused to install correctly since the 14th. Other updates have installed with no issue. Ran SURT and tried to manually install it from direct download.

Any help much appreciated.

Answer:Error code 80070490, Update 2790113 fails to install

Hi zatoichi,

As you've correctly isolated, Windows in your system has failed to install an update on numerous occasions:

Code:
2013-02-28 17:06:12, Info CBS Failed to get session package state for package: Package_3_for_KB2564958~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
Though unlikely, you may still try resetting the 'Windows Components' to see if that helps: How do I reset Windows Update components?

If the issue persists, please try a manual install: http://www.microsoft.com/en-us/downl...ng=en&id=27653

You may also refer to the following 'Microsoft Article' that recommends 'Windows Repair' in this case, if 'System Update Readiness Tool' fails to fix it: Windows Update error 80070490

Hope this helps.

5 more replies
Relevance 89.79%

When the Windows 10 Fall update (threshold 2) was released several days ago I tried updating via Windows update; it failed to install the update several times. Yesterday it started saying that my computer was up to date and I know threshold 2 has not been installed. Today I decided to try the media creation tool to do an inplace upgrade. It failed as well with error: 0x8007002C - 0x4000D The installation failed in the Second_Boot phase with an error during the Migrate_data operation.

I got this same error in august when trying to do an in place upgrade to windows 10 from 8.1 for activation purposes. I got around it then by selecting to 'keep nothing' instead of 'keep data and apps', it did not matter then because I was already planning to do a full clean install afterwards and just needed to activate my PC, however, now I want to keep everything.

I have attached the error message I get from the Media Creation tool upgrade attempt.

Any help would be appreciated.

Answer:Windows 10 Fall Update Fails via Windows Update & Media Creation tool

As of yesterday Microsoft has pulled build 10586 so there is no update to build 10586 for you to get now.

4 more replies
Relevance 89.79%

Trying to update an existing Win10 1703 to 1709. It fails consistenly with the following error messages:
=======================
We couldn't install Windows 10
We've set your PC back to the way it was right before you started installing Windows 10

0xC1900101 - 0x20017

The installation failed in the SAFE_OS phase with an error during BOOT operation
=======================

Per this web page, the 0xC1900101 - 0x20017 error code means that there is a problem with a driver, and recommends checking the setupact.log and setuperr.log files for additional information. Looking at these files, I can't figure out what's going wrong. I'm attaching them to this post in hopes that someone else can glean some info from them.

I've updated all the drivers on the machine and the problem persists. I have also done the following in an attempt to get past this problem:
- ran chkdsk c: /f
- ran disk cleanup utility
- tried the update from a clean boot

I'm attaching several files in hope that someone can provide some assistance with this issue.
Documentation.zip
Mahalo,

Harry Z.

Lookin

More replies
Relevance 89.38%

Attachment 290231
i having problem with this windows update

here is zip for CBSAttachment 290230


thanks!!!

Answer:windows update error (code 9c48 and code 9c57)

You haven't run the CheckSUR tool.

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

6 more replies
Relevance 89.38%

Hi everyone, I'm trying to update my Sony VAIO Flip 13 (SVF13N17PXB) with Windows 8.1 Pro to Windows 10 Pro. During the installation process (Installing features and drivers part) I get stock on 6% of "features and driver installation" (for like a good 30 min). Then installation get stock on 71% (overall % completion), a time at which I get a BSOD (DRIVER_POWER_STATE_FAILURE).
After the restart (rolling back to Windows 8.1 of course), I get a windows update error: C1900101-40017.
I suspect this is a driver issue, does anyone have this same problem and knows what might be causing this issue (I successfully updated my Sony VAIO DUO 11 in ~20 minutes with no problem, and my drivers and Windows updates in that computer were really out of date so I don't know what the issue might be).
Thanks everyone beforehand

Answer:Getting BSOD Windows 8.1 Pro to Windows 10 Pro (at ~72%) - Windows update error code: C1900101-40017

No body having this issue? Well that's interesting

2 more replies
Relevance 89.38%

I have run Bitdefender Antivirus scan with updated virus definitions.
I have run Malwarebytes with updated virus definitions.

I have run the System Update Readiness Tool. It ran to completion with no errors. It didn't create a file called CheckSur.log. I have searched the entire drive and I looked in:
C:\Windows\CheckSur\v1.0

I have run:
sfc /scannow

I have run a Win7 Update in place.
I have updated all MS updates except for IE11.

The Windows update error I am getting is:
Code 9C59

I have attached the CBS.log to this post.
I have run this BAT file to search for errors. Nothing showed.

Code:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
start Notepad %userprofile%\Desktop\sfcdetails.txt
DEL %windir%\Logs\CBS\CBS.log
cmd
I have run MicrosoftFixit.wu.Run.exe, Rebooted and tried Windows Update again.

I have run this bat file before the last Windows Update:

Code:
@echo on
msiexec /unregister
msiexec /regserver
net stop bits
net stop WuAuServ
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Set i=1
:again
If exist "C:\WINDOWS\SoftwareDistribution.old_%i%" (
set /A i=i+1
goto again)
Set x=%i%
ren C:\WINDOWS\SoftwareDistribution SoftwareDistribution.old_%x%
Set i=1
:again2
If exist "%systemroot%\system32\catroot2 catroot2.old_%i%" (
set /A i=i+1
goto again2)
Set x=%i%
Ren %systemroot%\system32\catroot2 catroot2.ol... Read more

Answer:Windows update failed Code 9C59 installing IE11

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
If the file is too large (8MBcompressed), remove the older CBSPersist cab files until the final file isbelow the limit - you can always post them separately after zipping them. (theforum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
Relevance 88.97%

Hi,

I'm trying to fix a laptop at work that is failing to run windows update.

The laptop is running Windows 7 Professional x64 with SP1

The error I receive is:

Code 80073701 Windows Update encountered an unknown error.

I've attached the CBS logs as instructed.


Thanks for the help

Answer:Windows 7 Fails to Update error 80073701

I can't find any signs of an SFC scan in the uploaded logs? they may be in another of the CBSPersist files.
CheckSUR is clear.

The actual error your getting is related to this...

Code:
2014-11-07 06:21:09, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~zh-CN~7.6.7600.256, Update: Aux, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_zh-cn_dea8c0d6a6f4b602
2014-11-07 06:21:09, Error CSI [email protected]/11/6:19:21:09.599 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2014-11-07 06:21:18, Error CSI 00000109 (F) STATUS_SXS_ASSEMBLY_MISSING #964608# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-11-07 06:21:18, Error CSI 0000010a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #964493# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"WUClient-SelfUpda... Read more

1 more replies
Relevance 88.97%

I am having a problem with the Windows 10 version 1703 update. I have been thru this cycle several times.
The update process appears to complete successfully, and I get the request to restart. The restart happens but terminates in a blue screen that says:
Recovery
Your PC/Device Needs to be Repaired
An unexpected error has occurred
0xc000000d
You need to use recovery tools. If you don't have any installation media (like a disk or USB device), contact your PC administrator or PC/Device manufacturer.
The only way I have found to get my PC back is to reboot, which brings me back at my current version 1607, build 14393.1593.
I next run the Windows Update Troubleshooter which results in four problems detected and fixed:
Service registration missing or corrupt
Potential Windows update database error detected
Windows update components must be repaired
Check for pending updates.
But the request to install the update keeps coming back, always with the same result.
All this is happening on an Acer 1700 with a Pentium Dual CPU E2220 and 4GB of ram.
Thanks in advance to anyone who can give me some direction on this.

More replies
Relevance 88.97%

Windows Update on my Windows 7 64 bit system is failing with error C0000000D. the last update that was applied was Windows Update Agent 7.6.7600.320 on ‎7/‎31/‎2014 7:46. the update services are all there an running. I have tried all of the fixes to windows update problems in the help forums. I have McAfee antivirus that is up to date and finds no malware. I have heard that there was recently a broken update that got out for a few days and I have seen a very similar problem on a few Vista systems. Any Ideas?

Answer:Windows Update Fails with error C000000D

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

8 more replies