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ThinkPad x220 touchpad and trackpoint don't work

Question: ThinkPad x220 touchpad and trackpoint don't work

Hi, the touchpad and trackpoint in my X220 notebook don't work. I've tried under Windows 7, 8, 10 x64, and Linux too, but no success. I've tried several drivers, UltraNav and Synaptics with no results. They are enabled in the BIOS (ver. 1.42). The device manager recognises the hardware as "This device is working properly." Please help.

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Preferred Solution: ThinkPad x220 touchpad and trackpoint don't work

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All greetings! I from Russia, therefore am sorry for my bad English. On my X220 (4290RV4) the touchpad and trackpoint have ceased to work, but the keyboard and fpr works normally. I tried different versions of BIOS and drivers, reinstalled windows, but it is ineffectual

Answer:The touchpad and trackpoint don't work on X220

hey Solo,try removing the ultranav/mouse drivers from your unit via Device Manager.go to http://support.lenovo.com ; download the latest ultranav/mouse drivers for your unit and install.try again.





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Hi, I just bought brand new TP E460 and installed Ubuntu 16.04 on it. But unfortunatelly Trackpoint and Touchpad are not working at all. I could find drivers for Linux. Did anyone faced similar problem? Can anyone help me, please?

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The touchpad and trackpoint work up until the point where I login. They work on the login page, but not after. I am running Windows 7. When I go to the mouse settings, they are both disabled, but it is grayed out and won't let me enable them. When I click fn+f8, nothing happens. This problem has been occurring for about a week now...the pen still works as a mouse however, and that is what I have been using

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I just got thinkkpad T570 (512 ssd, core i7, windows 10 pro, 16 ram, UHD).Usually the movement of touchpad is perfect, when I just move the point with doing nothing.  However, when I open pictures, setting and access to websites ( even this website), touchpad, trackpoint adn mouse are getting slower, does not move seconds, and losing the cursor, and moves sort time, this happens constantly, then eventuall, the cursor keeps freezing. I tried to move touchpad, track point and mouse, moreover, typing keyboard, nothing happens. but when I turn it off, into sleepying mode, and turn on. Then it works.Is there any solution to this issue?

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Dear friends please help me.I got spilled the caffee on my laptop ThinkPad R500 in 2 weeks ago.Then finger print and mouse stopped work and then after 1 week finger print is reworked fine.But touchpad and trackpoint still no work.For TrackPoint is no work only right click and for touchpad is right click, left click and sensitivity click no work but scroll functions are working and moving pointer also working. How to slove this problem.

Answer:ThinkPad R500 TouchPad and TrackPoint no work by caffee spilled

welcome to the forum you may need to get a new keyboard & ultranav pad you can find them on places like ebay fairly cheap





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I was having responsiveness issues with the trackpad for a while, then, i open my laptop one day and it's completely unresponsive, as well has the backlit keyboard not working (the hotkey still pops up that it's "lighting up" the keyboard, but no actual lights) and the trackpoint being completely unresponsive too. I've tried:- Restarting computer- Using Lenovo's various "fixing" softwares- Looking for a keyboard firmware shortcut for enabling/disabling trackpad, (doesn't exist on this computer)- Re installing drivers (Ultranav driver refuses to install manually, "driver installation failed")- Booting on a non microsoft OS (Booted on a linux Mint installation and it still doesn't work)- Booting into BIOS and looking for "enable/disable trackpad option", That option does not exist for me.- Opening up computer and checking the physical connection, All plugged in fine. When i open the device manager in windows there is no entry for the mouse whatsoever. The touch screen and the pen both work fine. I think it all points towards a hardware issue, i can pick up another trackpad on ebay for pretty cheap, but obviously i'd like to make sure that it would actually solve the issues.  The major confusion for me is that why would faulty trackpad hardware stop the backlit keyboard from lighting up? How are the two linked? Any ideas appreciated, Thanks!

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Hi,My x220 4290's touchpad, trackpoint, and touchpad buttons and trackpoint buttons refuse to work. I'm having to use a USB mouse for the time being. I've tried to update the synaptics driver to the latest one which unfortunately hasn't helped. At the moment the system runs Windows 10 (has been for the last few months) with the latest BIOS installed. The touchpad and trackpoint don't even show up in device manager where they used to show.I opened the system up to check if the ribbon cable for the touchpad and the keyboard were both seated correctly. Reseating didn't help. Does this spell the end to my x220? Is there any way to fix this? Many Thanks, Saajan













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Answer:X220 Touchpad and Trackpoint not working

Hi and welcome, Saajan_BHave you installed Lenovo Power Management Driver and this UltraNav Driver?http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x22...

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Does anyone know if you can set the X220 to automatically turn on the touchpad and trackpoint when switching from tablet mode to notebook mode? Everytime I swich they are off and I have to enable them in ultranav. I would think that automatically enabling the touchpad and trackpoint when switching would be pretty standard, no? Thanks for the feedback





_________________________________System: Thinkpad X220t

Answer:X220 touchpad and trackpoint off after switching from tablet

I'd think it should be standard behavior... Does updating the UltraNav and tablet drivers help?

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Pardon me if this is too much of a software question, but yeah, I'm trying out Firefox 6, and while the browser seems less crashy, I can no longer side scroll by holding the middle mouse button and using the Trackpoint. It's a big deal for me. Scrolling with the Trackpoint is basically my favorite feature; to me, it feels even more convenient than a touch screen. Any one else notice this issue, or know how to solve it?

Answer:Side scrolling via Trackpoint broken in Firefox 6 [Thinkpad X220]

It works for me (Firefox 6.0.2). Try updating your UltraNav driver from the Lenovo support page. The latest is fairly new, dated August 23.

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Thinkpad Yoga user here.  I'm having a problem when I wake my computer up from sleep (or sometimes on re-boot) the trackpoint and touchpad do not work.  The touch screen is still fine and if I plug in a USB mouse the cursor shows up then. This has been happening intermittently over the past 2 months or so, it is becomming more frequent. It usually requires a hard reboot (where I hold the power button until the machine turns off) before the trackpoint and touchpad come back.  Recently even this hasn't worked every time.  It has come to the point where, if I put my computer into sleep, there's probably a 75% chance the pointers won't work when I wake it up and that it will require multiple re-boots to get them back. I don't know if this is an issue with the synaptic drivers (I've updated them, reverted to older versions, uninstalled and reinstalled but the problem continues). Or maybe it is a hardware problem, I'm not sure. If anyone (preferably lenovo) has any suggestions on how to fix this, I wold be very appreciative. Thanks!

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I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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Hi everyone, I've been having some issues with my Thinkpad Edge E420s. The touchpad and trackpoint don't function whatsoever, but the keyboard is fine. I have tried reinstalling SYnaptics Ultranav but get error that the current driver (Microsoft PS/2) is newer driver. I have uninstalled all pointing devices' drivers and tried to reinstall Ultranav but no luck with that either.Any help will be greatly appreciated. Cheers,Arash P.S: Running Windows 10 Pro 

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My Tackpoint keeps pulling mouse random directions slowly random times... (Same bug that my older X61 Thinkpad)Can that be caused by static charge or something??And Touchpad... How i can turn it off?? Is that button really missing?? I mean "Disable Touchpad" button with FN shortcut

Answer:ThinkPad S230u Trackpoint mouse and touchpad problems.

Hi Finlander,
 
Welcome to Lenovo Community Forums!
 
I?m really sorry to hear that you are having trouble with Touchpad and TrackPoint in your Lenovo S230u.
 
I would recommend you to update the Ultranav Driver to the latest version and check.
 
In order to disable the touchpad, go to Control Panel -> Mouse -> Ultrnav -> Uncheck Enable Touchpad checkbox ->OK.
Spoiler (Highlight to read)
Hope this helps!
 
Best regards,
Mithun.





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Hello I checked the BIOS Settings under Mouse ... there is nothing (no enable/disable Touchpad) When I use the Vantage test ist says Trackpoint Settings and TouchPad Settings, but everything is grey. I had some problems with the keyboard too (was not always working) The Hardware Tests says everything is ok, also the drivers are ok (Windows hardware test ok)  What to do? 

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Hi everyone, I got my T440s in Dec 2013.  The touchpad and trackpoint worked then, but after a couple months the touchpad would work for a few minutes and then just stop responding.  After a while longer the trackpoint completely stopped working as well.  Now neither of them have worked for months - I've been using an external mouse.   I tried uninstalling and reinstalling the drivers but that didn't help.  When I open Device Manager and click "Show hidden devices", the ThinkPad UltraNav Pointing Device shows up with a yellow triangle "!" icon.  Does anybody know how to fix this? Thank you!

Answer:T440s Touchpad & Trackpoint don't work

Hi Snowmc,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with touchpad on ThinkPad T440s.
 
To proceed with troubleshooting steps please boot the system to safe mode and uninstall the UltrNav driver from control panel ? program & feature option and also from device manager.
 
Shutdown the system and remove the external mouse and then switch ON the system, after booting with normal mode it will install generic drivers. Please check if the generic driver is also giving the issue with touchpad.
 
If the issue still persists after performing above troubleshooting then please provide the MTM number of the system at the next reply.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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Hi, i have a Thinkpad T60 with dual boot Xubuntu 14.04 32bit and Windows 7 SP1 32bit.I have the same problem with all S.O., and i think it's an hardware problem. Randomply, the left button of trackpad don't work and it remains locked push! It's a big problem, because when this occours, the T60 isn't usable! Touchpad don't responding and if i use an usb mouse, it is as if you are pushing left key in continuation. If i rebot PC some times, it's work ok! Can you help me?Thanks!













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Answer:T60 trackpoint and touchpad work random!

Hello,
 
Just to confirm, this occurs under both Xubuntu and Windows 7?
 
If so, I would say carefully disconnect and reconnect the touchpad/keyboard assembly to verify it is not a connection problem, and if the problem still continues, to replace it with a new assembly.
 
Regards,
 
Aryeh Goretsky
 

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Touchpad doesn't respond, and when I press trackpoint middle button it acts as a mouse wheel (opens links in a new tab, scrolls only if I press it on the empty space) or sometimes doesn't work at all. I had drivers for ps/2 mouse and keyboard installed , if I try to install drivers from lenovo site, I get an error : Synaptics device not found! 

Answer:x230 touchpad and trackpoint scrolling don't work

 
Hi
 
Welcome To Lenovo Community
 
 Please uninstall all touchpad drivers , restart and update the driver from the below link
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164
 
 
Hope This Helps
Cheers!!!
 
 
 
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English Community   Deutsche Community   Comunidad en Español
 

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Hello, recently I removed by keyboard and palmrest on the lenovo x220 and put it back together however the touchpad seems to be slanted on one side and sorta "stuck". I have also noticed that using the touchpad to move the mouse results in decreased performance or sporadic movements sometimes. This is most likely due to the fact that the touchpad is not aligned properly. I am aware of how to remove the palmrest but I don't know how to disassemble the palmrest itself. I can't find any info on that in manuals or videos.  

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Hi, all: I found the touchpad, when the computer is plugged in to an outlet and battery is at 100%, jumpy and it misclicks often. This can be repeatedly demostrated by holding a finger in the middle of the touchpad; while doing so for 3-10 seconds, the mouse cursor would jump around by itself. Note that the issue exists on other regions of the touchpad as well but is less obvious.  My best guess is that this is a hardware voltage related issue as 1. my finger feels the increase in current from the trackpad; 2. the issue is completely gone when the computer is on battery; 3. reinstalling the driver doesn't help; and 4. it has been reported that the touchpad is jumpy when plugged in with a 90w adapter: http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/90w-adapter-leads-to-unusable-jumpy-touchpad/t... The system (Product ID: 4294CTO) is competely new (that is, I have received it last Thursday). It has a Core i7 processor, a 65W adapter, one 4GB RAM, and multitouch screen input. The operating system is windows 7 64bit and the power profile was set to "Maximum Performance".  Both drivers for the touchpad, UltraNav (15.3.6.0) and Synaptics Pointing Device Driver (15.2.20.0) were installed independently (uninstall and install) and tested. The sensitivity of the touchpad was set to the default value (second step of the sensitivity slider from left).  This issue renders the computer unusable. For instance, the touchpad would u... Read more

Answer:Jumpy Thinkpad X220 Tablet Touchpad

I just noticed another issue with the touchpad, but I am not sure if it is related.  The touchpad loses sensitivity for 1 second after clicking on the physical mouse button.

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Upon starting a T61 (6463) computer, the TouchPad, TrackPoint and keyboard are disabled aprox. 1 out of 3 times.  Two out of three times the computer will work normally. When TouchPad and Trackpoint are not working a USB-connected mouse will work normally 100% of the time. I will be indebted for suggestions about how to get rid of this problem.

Answer:In a T61 type 6463 the TouchPad, TrackPoint and keyboard wont work in aprox. 1 out of 3 start ups.

Is it a used computer if it is then its gonna need new components if you search on let's say amazon you'll find everything you need a new keyboard will well put you in 100$ and the track point repair is gonna be around 40-60$ I had the same problem...

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Hi there, the left and right click on the touchpad of my (second hand) x220 doesn't work. Although it recognized all multitouch gestures and and controlling the mouse is just fine.  The trackpoint and the left and right buttons of the trackpoint work fine, too. It just doesn't react when I click on the left and right buttons of the touchpad.   I ordered another touchpad (from the same reseller) and replaced the old one. Yet the "new" one doesn't work either.  How likely do you think that both palmrest of the same reseller have the same problem? Do you think there's another reason (besides the palmrest) that could be responsible for my problem? Thanks in advance for your answersRegards 

Answer:X220: Left and right click on Touchpad doesn't work

Hi, letter
 
I would first try updating the driver, as this could be part of the issue. I would also recommend updating to the latest version of the base Synaptics driver, which can be found here. Synaptics is the company that makes the UltraNav software normally seen on Lenovo's machines, so there shouldn't be any loss of functionality or anything. If you can, install that and see if any change is made.
 
Hope it helps,
Adam





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Can someone tell me how to get the @ symbol to work please ?Its on the number 2 key, below the 2, but it also has the " symbol above the 2, which works with the shift key Is there another key to press to work the @ ?
 
Moderator edit: Added detail to subject

Answer:Thinkpad X220 get the @ symbol key to work

I am going to guess AltGr key to the right of the spacebar + the 2 key. Cheers,

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At certain relatively slow speeds the scrolling jumps huge leaps regularly (probably after evey page or so). It's very bad with Chrome and Windows explorer, not so bad but noticeable in Thunderbird. I have set the scrolling to 1 line. My Synaptics drivers are the newest 10/04/2015. Also the treshold to start scrolling with middle button and trackpoint is very high - can't be that hard to make it smooth, so you could scroll very slowly? Please fix this soon... it's impossible to live with.













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Answer:Lenovo Thinkpad W550s middle button & trackpoint scrolling doesn't work properly

You're not alone:https://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T450s-scrolling-issues/td-p/2058728

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Hey everyone, I need help really bad. My mouse on my thinkpad only works as windows in loading once i log in it stops and doesn't move. I have looked at the settings and it says it is working fine. I have updated all dirves and windows software. I know lots about computers and nothing I can think of would cause this! Please  help! I need this tablet to work by the end of the night!













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Answer:HELP!! Thinkpad X220 Tablet Mouse Wont Work!

Press Fn+F8 and make sure that it is enabled. It tends to turn itself off for no reason. Hope that works for you.

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I just got a Thinkpad X220 and the "Thinkpad mini dock plus series 3". When the x220 is placed into the station only the monitor display works and it charges the x220. However, the "Startup button" in the dock in the dock never lights up and doesn't work; None of the USB ports work; And the speaker "port" doesn't pass sound. If I connect all the external USB, sound, etc. directly to the laptop ports (not the dock ports) they all work. I can't find anything that would help me troubleshoot this. It's probably obvious. Any ideas?













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Answer:"thinkpad mini dock plus series 3" doesn't work properly with X220 in place

hey cmcneil,when you dock your unit, do you dock it while the unit is switched on or while it is switched off?anyway, i would suggest a bios update for your unit.





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Hello, everyone! I'm having an issue with zooming inside autocad using the center mouse button on the laptop and the trackpoint. Whenever I try to zoom using the trackpoint, my drawing disappears and the entire autocad window seems to move up or down. Using the mousewheel on a USB mouse works just fine. Research about this issue reveals that it has been common for thinkpads since at least the T60, but all such questions go unanswered. Please tell me if there is a way to use the trackpoint to zoom and pan. I'd really like to enjoy the benefit of not having to take my hands off the keyboard to use the mouse.

Answer:X220 autocad trackpoint scrolling

Is there any solution to this problem out there? This is reasonably important for me.

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Hello.
I am experiencing issues with my touchpad on my Thinkpad Edge AMD with 4 GB Ram.
Sometimes the touchpad will work and sometimes it will not respond.  When I restart the computer, it will work but not for long.  I have the up-to-date drivers which came with the machine.  I just received my machine 2 days ago.
 
Please help.
 
Moderator Note: Edited subject to match content.













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Answer:Thinkpad Edge AMD Touchpad sometime work and sometime won´t

Shahal,
 
Maybe you can tell us a bit more ?   When you first start up, does the touchpad work?  How about the trackpoint?
 
Are the times when it does not respond seem totally random, or perhaps in association with certain programs, tasks, or length of time since start up?
 
At times where the touchpad doesn't respond, do it's click buttons still work?
 
Does changing the sensitivity settings make any difference?
 
Mark

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Hey guys, today I've got my new Thinkpad Yoga and it's really nice but I don't know if it's the driver or the touchpad it self. I can't push the right mouse button. Whether I use the double tab nor the right corner (at the top or bottom), nothing happens. left click works fine, but only if I activate the on tab option. Already tried to uninstall the driver and reinstallt the new version from the website nothing changed. And sometimes the touchpad and the trackpoint don't work at all. I'm using Windows 8.1 x64. Thanks for your help! lg

Answer:thinkpad yoga touchpad right click does not work

I've recognized something. Sometimes when I use a "click" function of the touchpad a small touchpad icon appears on the notification area. But you can see it only a short time. I think it is definitely a driver issue. Am I the only one?

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I'm the proud owner of an X220 and a first-time Thinkpad owner. One problem: the Trackpoint. Everything takes me longer, scrolling, clicking, pointing, everything! You loyalists, does it get easier? Help me out, please. Is there a learning curve? Are you actually faster with the red Tracpoint? Or, does everyone carry a USB mouse in their case? I've set mine up so the trackpad is off. The Trackpoint is set to scroll, regular mode. (Smooth scroll is weird and awkward.) Is the Trackpoint productive once you learn to not overshoot and how to hit small spots precisely? Thanks!!!





T400, X220









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Answer:New X220 owner: Trackpoint, how to make it productive?

Yes, it's just practice. The technique that worked for me was to go into the Mouse settings and dial all the sensitivities down as low as they could go--"pointer speed" all the way low, click on "enhance pointer precision," then go to the Ultranav tab, click Trackpoint Settings, and put the slider all the way to "Firm Touch." Having the settings like this will give you the most leeway to learn the trackpoint. As you are learning, it will take you longer to move the mouse pointer than it would with the touchpad or a mouse. But you'll get to keep your hands right over the home keys even when you're mousing. (That's why the trackpoint seems to go hand in hand with touch typing, I think.) Over time, you'll get better and faster at the trackpoint, and you can crank the sensitivities back up little by little. Eventually, you'll be moving the cursor as quickly as you could with a mouse or the touchpad. I haven't plugged a USB mouse into my X220 ever, I think, and I prefer the Trackpoint to all other forms of mouse control including big multitouch touchpads.

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Hello, Has anyone noticed that the X220 trackpoint buttons have substantially less travel than the X201's? I find my thumb starts to hurt after half an hour of using the X220, wheras I could use my X201 all day without a problem. It's gotten so bad that i've decided to keep the X201 and sell the X220 (w/ 128GB SSD, IPS screen, message if interested ;D).  Sometimes using a mouse is not possible, and the health of my thumb is important.  Are there differences in the travel/resistance of the button between any of the keyboard FRUs?

Answer:Trackpoint BUTTON differences between the X220 and X201

i have not notice this with my X220 and X200/X201t keyboard. I do find this is a problem with my X1 keyboard.

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The two finger scrolling function and the scrolling on the site of the touchpad do not work. I tried updating the driver and updated my bios, but neither helped. Every once in a while after a restart of the computer scrolling works, but usually only for a very brief time. Does anyone have an idea what i could do to fix it?

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Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

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Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

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Hello,As the title says, I can't use the touchpad on my T470p. I did a factory reset, installed all the w10 updates and the BIOS updates. Then I downloaded the Ultranav driver, but after it asked for a restart, nothing changed. In mouse properties, I don't have access to "Advanced settings" to have access to the "Synaptics Control Panel".
 
Device Make : ThinkPad T470pSerial Number : PF******
BIOS : R0FET37W 1.17System : W10 Pro
 

Moderator note: serial number removed to prevent abuse.  For reference the associated MT-M is 20J6CTO1WW

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The middle trackpoint button of my keyboard stopped to work (it has to be pressed very hard). I took picture of it showing what exactly was broken.   Notice that the black plastic part got separated from the base metal plate causing the middle button stopped to work.I just want to share it because it might be a quality issue. I contacted local Lenovo service and got a new keyboard replacement. Unfortunately it is different (compatible) part number. The new keyboard 45N2219 has much more soft feel than the old one 45N2149 





__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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I have an X220 Tablet which I upgraded to Windows 8 x64.  Most functions are working, but when in tablet mode, the back of the LCD panel is rubbing against the TrackPoint causing unintentional cursor movement.  This issue and similar issues have been reported in the threads below.  I have tried all of the suggested fixes, but have not been able to resolve the issue. http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/TrackPoint-is-pressed-with-backside-of-...http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/wandering-trackpoing-in-tablet-mode/m-p...http://forums.lenovo.com/t5/ThinkPad-Edge-S-series/Thinkpad-Twist-Disable-trackpoint/m-p/946959/http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/how-disable-the-trackpoint-in-tablet-mo...http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/x230-mouse-cursor-move-on-its-own-in-ta... I am running ThinkPad UltraNav Driver 16.2.19.2 and ThinkVantage Active Protection System 1.77.0.9.  I have installed the ThinkPad Tablet Button Driver 2 for Windows 8 (x64) 1.06 and ThinkPad Tablet Shortcut Menu 6.33.  The TSMResident process and TSMService service are running.  I have also tried the suggested mechanical fix of replacing the trackpoint with the lower profile older style eraserhead, but this did not help.  The rubber feet and tabs that make contact with the LCD panel are fully intact.  I also attempted to install the Windows 7 Multitouch Driver... Read more

Answer:X220 TrackPoint Wandering in Tablet Mode (Windows 8)

Hi, diglett
 
There is another driver you could try using and see if it helps. Here you will find the latest version of the Synaptics driver. Synaptics is the company that also makes the UltraNav driver. The driver is the base Synaptics driver, but it should have most, if not all, of the functionality of the UltraNav driver. You can find the driver here.
 
Best of luck, and let me know how it goes
Adam





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Hi Community!
 
Today I bought my very first Thinkpad (Thinkpad Yoga). Unfortunately I do seem to be too think to use it properly...
 
I cannot figure out, how to enable the touchpad. I do not think it is broken or something, because the trackpoint and all buttons and also two finger swipe for scrolling work fine. I just cannot move the mouse cursor with the touchpad.
 
I the driver setting screen the touchpad and all its options are greyed out, too (see screenshot).
 
Does anyone have any idea, what I may be doing wrong?
 
Thanks a lot!
 
Link to image
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:Thinkpad Yoga 13 Touchpad is disabled - Scrolling & Gestures work

Has anyone ever made headway on this issue? I'm having the same problem. Scrolling and gestures are recognized, but moving the cursor and tap-to-click are nonfunctional. It's essentially stuck permanently in trackpoint-only mode, and the option to switch back has literally dissapeared. It started intermittently (would sometimes "fix itself" on restarting) but now the problem appears permanent and updating drivers does not solve the issue.

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everything on my thinkpad w510-4318-cto   works except trackpad and touch pad buttons and i tryed drivers  and even reinstalled windows 7 pro 64x and doent even work in setup..   is their i can check or do or  do i need to order something 













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Answer:ThinkPad W510 4318-cto trackpad or touchpad buttons dont work

have you tried FN+F8?

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Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

Answer:ThinkPad E460 - TouchPad Will not work untill lenovo keyboard is pressed and arrow left is in a loop

I have not had the POST freeze problem, although I did have a bug with Yubikey, I had to push the Yubikey button twice to input the second part of my long VeraCrypt password, this was solved with a BIOS update.. Also my right speaker sounds broken on higher volumes, and OSD brightness bar is stuck on screen after waking up from S3 suspend, but goes away if I adjust the brightness with the keys on the keyboard. I do also have the TouchPad lockup problem! I have noticed the same, random lockups of the TouchPad. The TrackPoint works but the TouchPad locks up. It is restored by pushing a keyboard key or the TrackPoint mouse keys, or just leaving the TouchPad alone for a while (5-10 seconds). I got this machine with Windows 10 pre-installed but decided to go back to Windows 7 since Windows 10 has been nothing but a big PITA. I didn't notice this problem on Windows 10, but I have plenty of other Windows 10 specific problems. After installing all the latest drivers available for E460 (latest available from the site at the time, September 2016) this problem popped up. Current driver: 8.216.1616.135 I just checked System Update and noticed an update for the ALPS ThinkPad UltraNav Driver, so I'll update and check back (if I remember). New driver: 8.216.1616.151[Problem fixes]- Fixed an issue related to TouchPad Cursor no response in a short time after resume from S3 by lid close Maybe this have or will fix your TouchPad problem too.

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Hi all! The new s430 just arrived, containing some annoying problems :/ . One of them is the following: The Touchpad and the Trackpoint are not working at all. I can t de/activate them in the Win7-system-control. The drivers are up-to-date. Could it be a driver/software-problem? Greetings,Bvbnudel   

Answer:No Touchpad and Trackpoint

Hi Bvbnudel, Touchpad and Trackpoint are indeed different components, there is a little chance that will fail altogether. I would suggest re-install UltraNav driver and check with antivirus programs. For further assistance, please kindly contact local lenovo.UltraNav driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP (32-bit, 64-bit) - ThinkPadhttp://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systemshttp://support.lenovo.com/en_US/detail.page?DocID=PD008370Fred





T61 + X201i

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E420S, Cannot get either to work. Cannot enable trackpoint or touchpad in UltraNav.

Answer:Trackpoint and Touchpad

Hi, ezedoh
 
The first thing I would recommend is the removal of the UltraNav driver from the system. This is best accomplished by using an external mouse to navigate the system. To uninstall the UltraNav driver, open the Start menu and type Device Managerinto the Search box, and then press Enter. Once here, double click on Mouse and other pointing devices, and then right-click on the UltraNav device. Naviage to the Driver tab and select Uninstall... from the bottom of the window. Follow the prompts to uninstall and then restart when prompted by Windows. Windows should install a generic driver for controlling the mouse. This should reinstate the touchpad to working order. If not, then continue using an external mouse for now. 
 
Once the UltraNav driver has been removed, I would recommend trying to use the standard Synaptics driver found here. Synaptics is the company that develops the UltraNav software, so there should be no loss of compatibility/features. I have witnessed several cases where this driver has helped others with mouse issues, so it may help yours as well.
 
Hope it helps,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Soluti... Read more

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I have an odd problem.  When I bootup to the login screen, the mouse is disabled.  I can use the keyboard just fine, but I can't move the mouse at all.  It's more of an annoyance than anything, but if anyone knows how to enable the mouse at startup, I would greatly appreciate it. Thanks for your help,--sam

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OK, T60 Notebook and suddenly the TrackPoint and TouchPad stopped working.  I checked under the ThinkVantage tools and they are enabled.  I checked in the BIOS and the device(s) are enabled there as well.  I've had a TouchPad go bad before but the TrackPoint still worked.  Kinda strange both would go down at the same time.  So, in short: 1.  Has anyone out there experienced this and if so, how did you fix it?2.  Does anyone have the part number for a replacement TouchPad (I've searched the site and could find dang near everything else, but the TouchPad) TIA! 

Answer:TouchPad and TrackPoint

They're integrated parts of the palm rest. A cable connects all integrated parts of the palm rest to the machine. So I guess the cable isn't plugged in firmly enough. Remove the palm rest according to the hardware manual and check. If the cable has no problem, contact Lenovo to ask for a replacement palm rest.





RockwillThinkPad T61p 6459A12

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Dear all, would like to inquire if X220 will operate with two external monitor? I'm ok to close the lid of my X220.The 4337 docks support VGA and DVI, will both work together? What's working:- I have been using x220 screen with another external monitor through VGA connection.- Connecting Dell 2340L direct to VGA works with X220 screen, not with 2 external monitor. What's not working:- Recently got a Dell 2340L which contains only VGA and HDMI, which I thought HDMI would work with an adaptor (HDMI to DVI) port - no response although the Windows 7 detects external monitor display.   

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i recently got a thinkpad x220 tablet and i ordered a thinkpad bluetooth laser mouse with it. the mouse came with an installation cd but my tablet doesnt have a cd drive in it. ive looked online for the drivers for the mouse but have been unsuccessful. any help or suggestions would be greatly appreciated.













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Answer:x220 thinkpad tablet & thinkpad bluetooth laser mouse

TRY THIS ONE http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67201





_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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Hello,The laptop in question will not charge with the above mentioned dock when it previously did. If you shut down the mahcine and turn it back on when docked it works, but after this point if undocked and docked again it seems to lose it's ability to charge via the dock giving the "plugged in but not charging" message on the power system icon from the taskbar.As it stands the laptop can be charged by the AC port on the back and as mentioned when given a power cycle on the dock.The above issue happens on several docks with different power supplies.The laptop is no longer in warranty and it is possible to get this sent back and repaired (paying for the service) if that is an option.This is greatly inconvenient for the user affected and is causing disruption daily.

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Hello all,I just got my Thinkpad T420 two weeks ago. Solid laptop overall, but recently I have some problems with my touchpad and trackpoint. There is a big movemental gap of the cursor when using trackpoint, and the touchpad is unusable. This happened once last week but then it disappeared after I disabled and then re-enabled trackpoint/touchpad, changing sensivity... Yesterday it happened again and this time it wont disappear after applying the same method. I tried updating the drivers, as well as reset BIOS (boot to BIOS -> F9 -> save) but none helped. I'm dualbooting windows 7 & arch linux, and the problem is present on both of the operating systems. This is really frustrating. Can someone please give me some suggestions what I could do to get rid of this annoying bug.Thanks very much.

Answer:touchpad & trackpoint problems

Not sure what a "movemental gap" is...Maybe consider posting a video?

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I suddenly find that both the trackpoint and touchpad are not functioning. they are set to Automatic in the BIOS but the UltraNav shows them grayed out.History:I had recently installed the system update "systemupdate314-2008-5-15.exe" when I had this problem (the key board also had stopped responding). The problem persisted but got rectified after a few restarts. But it now recurs again (though the keyboard is fine now). I also had recently removed the palmrest and tightened the touchpad connection when it had stopped working. It was fine till recently.Can you please suggest a remedy..

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Hello, I've bought new ThinkPad t540p recently. I've never used Trackpoint before and found it is very useful. But one thing breaks my happiness about Trackpoint. It's terrible clicking on touchpad.As I know it's common problem. But when I deleted Ultranav drivers and my Windows started using default drivers, I've realized that Trackpoint cursor pointing + Touchpad tap-to-click performance are best of breed. Unfortunately, I've lost scrolling and gestures.Is it possible to configure the same behaviour (Trackpoint cursor pointing + Touchpad tap-to-click) on Ultranav drivers or not? Thank you.

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I have a Lenovo T420s.  I bought it in May 2011 so it came with the Touchpad/Trackpoint driver version 15.2.14.0 (6hgx35ww.zip), which is the one also known for its massive memory leak. In any case, with that driver I am able to use the Trackpoint to navigate somewhere on the screen and immediately use the Touchpad if necessary. I do that a lot - I use the Trackpoint to quickly get somewhere on the screen, and then switch to the Touchpad for finer navigation (e.g. to look for something in Explorer, click on a link somewhere, etc). Every version since that verison has not worked the same.  I am now using 15.3.16.1 which doesn't have any memory leaks.  As soon as I touch the Trackpoint, the Touchpad becomes unresponsive to touch for about 1.5 seconds.  Try it.  Put your left pointer finger on the Trackpoint and move the mouse around.  Right as you lift your finger, use your right pointer finger on the Touchpad and see if it responds. It doesn't - you have to lift your finger and put it down again for it to register your touch.  Previously it would register your finger touch on the Touchpad right away. I'm almost tempted to switch back and deal with the memory leaks!  It makes such a difference with speed of navigation. Anyone else have a similar experience?   

Answer:Touchpad/Trackpoint weirdness 15.3.16.1

By the way, I know that JameZ has posted a few times related to the UltraNav drivers so I am hoping he will step into this thread and see if he's able to duplicate my finding  

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I bought a new T61 Thinkpad recently. From the begining I have been having problems with the trackpoint and touchpad mouse. At a time only one works and it is mostly the touchpad. I checked the BIOS setting and it is at automatic for both touchpad and trackpoint. Sometimes even the touchpad does not work. I have to restart the laptop couple of times for something to work. I have tried disabling touchpad in BIOS and end up not having the trackpoint also not work.In the thinkvantage productivity center it says that ultranav is not installed and I downloaded the ultranav update from lenovo website and installed it. Still the trackpoint does not work.I love the trackpoint and I hope some one can help me figure out what is happening.thanks

Answer:T61 trackpoint and touchpad mouse

Same problem..also wish the T61 came with SOME directions for simple functions.  Hope someone replies. Also have trouble getting fonts on certain websites to be of a more readable size.

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Recently I've been having an issue with both my trackpoint and touchpad. sometimes one works and other times the other works. from time to time they both work. it seems to switch when i pull up a new website or open a program. if one works before i open the program then the other will work after i open it. the buttons are the same way as well.. if one set works then the other doesn't but they don't correspond to which pointing device is working.. its kind of random.

Answer:Trackpoint & Touchpad problem

I have just starting having the same problems as well.  It's driving me nuts.  I thought my laptop was crapping out.  Anyone have any ideas what's going on?  I also had the trackpoint touchpad go south on a HP N6400, though in all cases, the Synaptic driver thinks everything is hunkydorey.  I've updated drivers, tried everything.   Whole reason I have a Lenovo is for the trackpoint and if it's going to stop working, then will start looking at a new laptop.





AK

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hello,my touchpad and my trackpoint does not work I opened my thinkpad edge 15 and I saw that the flat cable was very damaging is it AC or other chause and where can I find this flat cable?thank fireoc

Answer:my touchpad and trackpoint is not working

up

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Neither Touchpad/TrackPoint are working on my R60. I was using it fine about 2 hours ago. Then I drove home when it was in sleep mode, and since it hasn't worked. I have tried to install the latest drivers from System Update under the blue button and also from Lenovo and still didn't work. When I go to check and make sure they are enabled all I get is this:UltraNav has been disabled in BIOS.So when I go to BIOS, it says that it is automatic. There are only 2 options for them. Automatic and Disabled. So what the heck is going on here?Thanks,Mac

Answer:Touchpad/TrackPoint NOT Working R60

Welcome to the forum! Try reverting BIOS to default settings (F9 once you enter it and F10 to save and exit) to see whether that changes anything. Good luck and let us know.

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Heads up to potential buyers.  The X300 trackpoint and touchpad are not fully functional when used with Adobe Illustrator, Adobe Photoshop, MS Access, Remote Desktop, and other mainstream applications.  This is true for both XP and Windows OS.  The built-in pointing devices operate like a mouse without a wheel - you can point and click, but you cannot scroll.  This has been a known problem since June of 2008, and has been brought to the attention of this forum numerous times without resulting in any known action by Lenovo.WFaz

Answer:Touchpad/Trackpoint Warning

Lenovo released a newer version of the UltraNav driver that shows applicability to every Thinkpad except the one I own.  Has anyone tried the driver version 11.1.21.0 (released in August 08) on the X300?  The one installed on my X300 is version 7.0.1602.5 - this one is shown as being the latest UltraNav driver for the X300 in the Lenovo (lack of) Support website.

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Hi there, I've been using a T400 for around a year now. Previously, I could move the trackpoint and the touchpad at the same time (left hand on the trackpoint and right hand on the touchpad). I reformated, installed the drivers for both, and now if I am using the trackpoint and try to move the touchpad at the same time, there is about a 2 second delay before I get any movement from the touchpad. Any ideas? It is a really big annoyance because even if I am using the track point and stop moving it, and then immediately try and move the touchpad there is still a second where no movement happens, and I have to lift my finger and put it back down on the touchpad before the cursor moves. Thanks,-Ben

Answer:Using Touchpad and Trackpoint simultaneously.

I use the trackpoint and usually have both pad and trackpoint turned on.  Normally, i would have my palm resting on the pad while using the trackpoint.  If the pad reacted to my touch while i'm using the trackpoint, it would be quite annoying because the mouse would move unintentionally.  having approx 1-2 sec delay fixes the problem of unintentional movement.   So I thought it was supposed to work that way...

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I have a problem with my R61. I can not inactivate the trackpoint nor the touchpad, as it should be in the Productivity centre. Once opened the window, I can click on the "inactivate" button, but is does not change anything. So therefore always the trackpoint and the touchpad are both active, which can be sometimes a disadvantage Thank you for any help.

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I've had this laptop since yesterday, and all was fine until I started using my Wacom graphics tablet... the tablet itself works perfectly but the Touchpad and Trackpoint seem to have switched off completely [the Touchpad buttons don't work either].Have I switched them off somehow, is it related to using the Wacom? Other similar questions online mention altering settings in Mouse > UltraNav, but this doesn't exist for me. Thinkpad Edge E530cWindows 7 ProEverything should be default settings because I haven't had it long enough to change anything!Makes no difference if on battery or plugged inNo error messages appeared. Any help much appreciated! KtP

Answer:How have I switched off Touchpad & Trackpoint?

http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-67226install the above software. Also check in the Device Manager under Control Panel-> System. Make sure that you have the Ultranav trackpoint and trackpad detected, and there is no yellow exclamation mark.

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Hello, Is it possible to use a thinkpad X220 sleeve (ref. 0A33883) with a thinkpad X61t ?My thinkpad X61 tablet is also using a 8 cell battery. I am trying to buy a protection sleeve for my thinkpad X61t.Does anyone know what is the best one to buy ? eau_zone

Answer:Is it possible to use a thinkpad X220 sleeve (ref. 0A33883) with a thinkpad X61t ?

No, that sleeve will not fit the X220.You would want this one, ThinkPad X61/X60 Tablet Sleeve Part number: 41U3142. Here it is again from Amazon, X61 tablet sleeve at amazon. Keep in mind that sleeve will have to be taken off when ever you are using your tablet in Laptop mode.I only use a sleeve when transporting tablet, and it mostly comes down to personal preference.Hope you find something you like.

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http://www.asiatechtrade.com/runcore/runcore-v-msata.html I might get this but I'm not sure about the compatibility as certain X220's are having problems with the msata port..

Answer:Will this msata work with the X220 / X220 Tablet?

I was keeping an eye on those too, but I'm sure they won't work on the X220s that have the mSATA recognition problem.Also, I would like to know the mSATA speed on the X220. Is is 3Gbps (Sata II) or 6Gbps (Sata III)?





---------X220 4286 CTO, i7, 8GB RAM, 320GB HDD+Intel mSATA 80 GB, IPS display, BT 3.0, Intel 6205 WiFi, Win7 HP

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So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

Answer:New X1 Carbon, touchpad and trackpoint not working at all

Hi.
 
Just in case here it is a pointer to the Support site of the X1 Carbon.
https://support.lenovo.com/us/en/solutions/x1-carbon-help
 
I guess you have the 5th Gen, can you validate that?
 
What about the driver listed on the support site of the 5th Gen ? It seems to have some Synaptics driver and even some firmware update for it. Have you tried installing those ?
 
If you don't have the 5th Gen please specify the model to find the correct support site.
 
Regards

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My touchpad and trackpoint stopped working at the same time suddenly a few days ago. I tried re-installing the drivers but nothing happened. I looked up this forum and tried resetting BIOS to defaults. After doing this the trackpoint has started working but the touchpad still does not work. When I open the mouse properties in the control panel I get a message saying "Unable to connect to the Synaptics Pointing Device driver. If you have installed another PS/2 device please Uninstall the Synaptics driver. You then need to reinstall your pointing device driver for your external device again. Do you want to Uninstall the Synaptics driver now?"Is there something I can do to get the touchpad working?  

Answer:R60 - Weird touchpad and trackpoint problem

Have you tried physically disconnecting and then re-connecting the palmrest to the motherboard?
 
Is the touchpad enabled in BIOS?

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Hi! I have an E460 laptop, on which I'm dual booting Windows 10 Pro and Manjaro Linux (basically Arch Linux) with Linux kernel 4.5.2. Having the same problem that people discuss in the E460 Keys repeating when pressed for 3 seconds thread, I have been bumping my bios to 1.13, 1.16, and yesterday, to bios 1.17, to see if the problem had been resolved. With the 1.17 bios update, my touchpad and trackpoint stopped working in Linux (In Windows they work fine). They do not even show up in /dev/input, and there is no mention of either of them in dmesg, journalctl, /var/log/Xorg.0.log, or anywhere. The touchpad and stick worked fine in bios 1.13 and 1.16, so I'm thinking there is some regression in 1.17. Is anyone else experiencing this? Can Lenovo confirm whether there is a problem?  

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Sometimes, more often then helix is unplugged from power abapter, touhpad and trackpoint just stops warking at all. Keyboard working fine. Sometimes after about 30sseconds of tapping, mouse cursor moves a little, or touchpad "returns to live", but for about 3-5seconds, and then "dies" again.All drivers are updated from Lenovo site with their latest versions.OS doesnt matter, happends on windows 7 and windows 8 both. 

Answer:Helix touchpad/trackpoint problems

Hi, mr_Jack
 
I would recommend uninstalling the current driver and see if it is the driver that is causing the issue. This can be accomplished by navigating to Control Panel ? Device Manager. While in Device Manager, open the tree labelled Mice and other pointing devices. Right-click on the device and select Properties. Next, navigate to the Driver tab and click on Uninstall... at the bottom. This will uninstall the driver, which will allow Windows to install a generic driver. If the generic driver functions without issue, then I would recommend either trying to reinstall the UltraNav driver or giving the Synaptics base driver installed, which can be found here.
 
Hope it helps,
Adam





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Hello, I have bought a thinkpad l412 in january and suddenly the touchpad & trackpoint are not working. I've have tested under Win7 and Linux both are not working. On win7 when I press fn+f8 an alert appear and say that my ultranav driver is not installed. When I check in bios -> config -> keyboard / mouse -> there is nothing about ultranav or trackpad. Thanks for your help.

Answer:L412 - Touchpad & trackpoint not working

Hi and welcome to the forum m0g,

Check the internal cable and verify it's in place, if so, try reseating it, you can find keyboard and palmrest's removal instructions in the HMM or at lenovo's service video website.
 
Sometimes putting BIOS configuration to default values also helps.

Keep us updated.





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hello, i have problem with pointeri use thinkpad e440 and as you know, there is no additional click button for trackpoint.instead, clicking top-right side of touchpad act as right click, top-middle side of touchpad act as scroll.but in ubuntu, whole area of touchpad clicking work as left click. also, in windows 7, while using trackpoint, touching trackpad doesn't move pointerbut ubuntu doesnt support that.i tried disabling touchpad but clicking doesnt work at all i'm sorry about my poor english writing, i hope you guys can understand this and give some help

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Hi, I recently disassembled my Thinkpad W520 to clean out the fan and check a few things on the motherboard and when I put it back together both the trackpoint and touchpads have stopped working.  The trackpoint is attached to the motherboard at the same connector as the keyboard which works fine and I was very careful with static, dust, etc when I dissambled everything so I don't really see how anything could have gotten damaged.  First time I turned it back on the trackpoint worked fine but I had forgotten to plug the CMOS battery back in and when I went back and did that it stopped working.  Not sure about the touchpad, I dont use it much so didn't check it at first.  So far my attempts to uninstall/reinstall the drivers haven't helped.  The touchpad's no longer recognised in device manager but the mouse and keyboard are (and nothing's turned off in the BIOS either).  Is this just a sign of a bad motherboard or am I missing something easier to fix here?  Up until this point everything worked fine other than some USB issues which were do to a physical connetion problem.  It seems strange that the keyboard is ok but the mice dont work. Anyone have any  advice or suggestions?
 
 
Moderator comment: Subject edited for clarity - model added.

Answer:trackpoint and touchpad problems - W520

Hello S_Zahara, Motherboards are the most sensitive and delicate part of the computer. It may be possible that when you removed the CMOS Battery, that may have changed some settings in the bios. Make sure the trackpad is enabled in your bios settings. Also, to make sure the CMOS battery is getting a full charge, leave your computer on for 24 hours. If the problem still persists, I would reseat the track pad to the motherboard. Hope that helps.





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i really want to quenstion myself why i chose thinkpad instead of an acer kind of notepad which is of just half price. my copy of x201i, has a very serious problem with the touchpad and trackpoint, but unfortunately on the irregular basis. intermittently, the touchpad can become very laggy, even when the computer is totally idle. the summary of the symptom is as follows: - touchpad is laggy, trackpoint is only a little bit less smooth compared to regular state (but still consider usable)- touchpad is deadly laggy, trackpoint becomes notably laggy too- after a while (on average less than 5 minutes), the problem automatically disappear- external mouse and keyboard function regularly all the time- cannot conclude in what situation the problem will occur and disappear, hence cannot replicate in a controlled way  and, i have tried the followings, none of it helps get rid of the problem - re-installed most of the drivers using System Update- uninstalled most of the drivers- reset the system back to factory state (win 7), without any additional software/driver/updates installed- re-setup the system using XP, the problem even occurred when i am still in the XP installation screen (the blue one).  i hesitate to go to the service centre because i know i am going to get nothing useful there, especially when i have difficulty in replicating the problem easily. so just try my luck here and hope someone can help me.

Answer:x201 laggy touchpad/trackpoint

Does it happen if you run on the battery only?

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Hello. I have brand new E431 with Windows 7 and I already encountered some trouble. Is there a way how to disable both touchpad and trackpoint? UltraNav driver does not allow to turn them off both and there is not any hotkey feature like Fn+F8 to control a touchpad on my notebook, or at least I did not find any yet.As you see, if aj disable touchpad, then I cannot manage trackpoint options and vice versa. However, disabled touchpad still reacts on press, so it can still cause errors when I type. Could you help me please? Or even better, is there a way to make a keyboard shortcut to such option? 

Answer:E431 - How to disable both touchpad and trackpoint

Hi,
 
Welcome to Lenovo Community Forums!
 
I doubt such a feature where you can disable both trackpoint and touchpad is not available. Try disabling touchpad in BIOS and see if it helps!
 
Best regards,
Mithun.





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GreetingsFirst time posting seeing if anyone else is having issues with the X1 Carbon trackpoint/touchpad freezing up on Windows 8.For me it is freezing up every 20min while I am using it, and also when I unplug the AC power.The mouse will freeze up but the keyboard works fine. Usually I am forced to reboot.A USB mouse will work fine during this freeze. I have tried installing all windows updates, Lenovo updates and even system recovery to a date when I didn't have issues but nothing seems to work. Anyone else have this issue?Its been very frustrating owning this x1, as I am on my second one after the first one died on me.      

Answer:X1 Carbon trackpoint/touchpad freezing

Hi, changuri
 
I would recommend trying to install the Synaptics base driver and see if that helps your issues. Synaptics is the company that produces the UltraNav driver for Lenovo, so there should not be any loss of functionality, but it tends to fix issues like this in my experience. This driver can be found here. Try downloading and installing that and see if it helps.
 
Best of luck,
Adam





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Hi Folks, I am running a W540 with Windows 10.  The Trackpoint and Touchpad are not functional.  Any suggestions? TIA,SD

Answer:Trackpoint and touchpad not working in Windows 10

Is it showing in device manager? If so is it showing that there is a problem? Is the ultranav software working? If not you could try re-installing the ultranav software or rolling back the drivers if everything shows that it is fine. Good luck. 

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So the X240 finally has something I've wanted in my X220 since the start, a higher resolution screen...
 
But what's got me thinking is that new touchpad, more importantly the buttons for the trackpoint are not physical buttons!
 
I don't use the buttonless clickpad of my X220, its been disabled since day one, I use the trackpoint and its buttons exclusively... Now I'm worried how these "buttons" will work and respond in the X240... When I'm surfing the net I usually have my thumb on the left click button, and press it when i need to... I can't see that working well on this new setup!
 
Has Lenovo used this touchpad style on any other thinkpad yet?

Answer:X240 touchpad/trackpoint thoughts.

This same type of clickpad is used on T431s, which has been shipping for several months now.

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Hi guys. As you know it's known issue. Almost for year my touchpad and trackpoint is not working. I tried everything. I tried installing old drivers, updated drivers everything.. It worked only first day i unboxed this laptop lol. Any solution for this?

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I have a new T440s which came with Windows 8, and I upgraded to 8.1Nothing strange installed in it. Sometimes touchpad and/or trackpoint don't work at all after turning on, rebooting or recovering from a suspended state.It never fails while the system is running.When it happens, I reboot and it works fine. Already upgraded everything using System Update (BIOS, etc) and Windows Update. Sounds to me as a driver issue, not a hardware issue... but I am not 100% sure. What should I do? Should I reinstall any driver? How?

Answer:T440s touchpad and trackpoint issue

Uninstall the UltraNav driver from Device Manager or Programs and Features. Then run System Update; it should offer the UltraNav driver again.Alternatively, here's the manual download:https://support.lenovo.com/us/en/downloads/ds034647

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Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

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Just received my T400s and I want to know how I can disable the TrackPoint and/or touchpad, since it comes in handy when typing. Thanks in advance!

Answer:Disable TrackPoint and touchpad on T400s

On my T500, I open the Control Panel, open Mouse, select UtraNav tab and I am presented with buttons to select / unselect the TouchPad and TrackPoint.  See if that or something like it works on your T400, too. Strange no one told you this earlier.





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Hi all Can anyone help me diagnose a problem I'm having with a friends T410. The trackpoint and touchpad buttons have stopped working (both left and right click). I am forced to use the laptop with an external mouse. The trackpad and touchpoint themselves both work just can't click anything, I have tried uninstalling drivers and re-installing but that hasn't helped, have also run Hirens boot cd - Mini XP mode and the buttons don't work there either. Sounds like a hardware issue to me but would like a second opinion before I start pulling it apart! Many thanks Chris

Answer:Touchpad and Trackpoint buttons not working

Hi whitehouse87,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Touchpad & Trackpoint buttons are not working in T410.
You have tried almost everything & I don't think so its related to software or drivers. You can check without drivers once whether clicks are working or not. Else its a hardware issue for sure
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Hi, Finally I got my SL300 extremely fast and I'm very happy with it except for the Pointing devices. Both the Trackpoint and the touchpad are practically unusable because of their significant lag time. The Trackpoint reacts quickly but while moving it hops around jerking. It's like it will stick some times and then it hops and moves on. Otherwise the touchpad reacts much smoother but with a significant delay. If you move the finger left-right-left, I guess there's a delay of 500ms until the pointer arrives.I did notice this behaviour in Vista and XP (both original Recovery left-unchanged OS). I've noticed that this behaviour does not when you're in the Recovery menu while booting from the Recovery CD until the OS gets installed. Hope Lenovo/Alps will fix the drivers.Why didn't you choose the Synaptics pointing devices like in the SL400/SL500? 

Answer:SL300 Trackpoint & Touchpad unusable

What is the trick to overcome SL300 problems? Please show me your strategies that you had to take to overcome minor bugs encountered for the SL300. Thanks

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Hi, I have a computer where the both the touchpad and trackpoint just stopped working. I can see it in the device manager, and it says it is working, but I get no response. If I look in the mouse options, I can see that the touchpad stands as activated, but at the same time it is grayed out. I can't deactivate it. The trackpoint is completely deactivated and grayed out. I have tried to remove the device and see is Windows reinstall it properly.I have downloaded and installed the latest driver fro both Lenovos supportsite and Synaptics.All so I tried to go into safemode. All the above with no success. I can plug in an USB mouse, and it will work fine. I need some help on what I can try, so I can get this to work.

Answer:Touchpad and trackpoint not working on an E530

Hi, Mhystique
 
There is a BIOS update that was released about two weeks ago that may be able to help the issue. This update can be found here. If that does not work, then the issue is likely hardware and the TouchPad will probably need to be replaced.
 
Best of luck. Let me know how it goes,Adam





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So after reinstalling the driver, my T440s Trackpoint is working as advertised, but while it was acting all wonky...something happened. The driver malfunctioned in a good way so that I could tap the touchpad with my thumb to invoke a left-click while using the TrackPoint. Normall, the driver locks out the touchpad completely while the TrackPoint is in use, so that the touchpad only functions as buttons. But the vertical travel of the touchpad is deep and it takes extra effort to depress completely each time. What's worse, the touchpad remains locked out after I move the cursor with the TrackPoint and then stop to leave it over an icon, so that I actually have to move the cursor with the touchpad before it will accept a tap as a left- or right-click. Is there any way to force the driver to let me use taps instead of clicks to inoke left and right click while using the TrackPoint? Also, is there any way to defeat the touchpad lockout? In my opinion, the touchpad itself is excellent as far as Windows touchpads go. They've gotton double-tap for right-click perfectly, and two-finger scrolling is actually quite nice. But they've also overlooked an opportunity to make TrackPoint use even easier and more user-friendly than it was with physical buttons.

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My boss has a Edge 15 laptop and her Touchpad nad Trackpoint stopped working for no apparent reason.  Is there a keybaord shotcut to enable these?  It is on automatic in the BIOS.  Pointer will not move at all with trackpoint and/or touchpad, works fine if i plug mouse into USB. Help please I am at a loss unless hardware failure.

Answer:Touchpad and Trackpoint stopped working

I have heard of this happening before and the cause was a cable that was not firmly connected under the palmrest.  Your best bet is to call Lenovo support and arrange to have the system sent back for repair.  If you're handy with such things, you could remove the palmrest and check to make sure that the ribbon cables are firmly seated onto the motherboard.

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Hi there, I just changed my display-panel on the ThinkPad SL510 to a fullHD-Panel from the L520-Notebook.. It all worked perfectly and it's running brilliant. But after switching the panel my touchpad and trackpoint stopped working. The cables are all connected properly. Everything else is working, too. I've tried getting it to work on Windows and Linux. No chance on both. Linux at least recognizes the TrackPoint:# dmidecode[...]Handle 0x0021, DMI type 21, 7 bytesBuilt-in Pointing Device   Type: Track Point   Interface: PS/2   Buttons: 3[...] I've got the latest BIOS-Update on my SL510. I've tried resetting it to defaults. Didn't work. Removing the battery and reinitializing the BIOS didn't work, too.. I've no more ideas.. could you may help? Thanks a lot, Karim













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Answer:No TouchPad/TrackPoint after Panel-Switch

Hi AndroTux,
 
Have you tried updating the UltraNav driver?
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164
 
 





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I am having problems with Trackpoint and the TouchPad.  I had to disable Trackpoint because it was constantly clicking and opening anything it was pointed at.  The TouchPad pointer will not click and open anything, though, oddly enough, it will work if the computer is placed in standby mode for a lengthy period of time. I have reinstalled the original OS and other software several times now, including reinstalling the latest ultra nav driver and have all the other latest updates (BIOS 1.45).   I find it unlikely that this is a Hardware problem, but I have not been able to fix it with the software reinstalls.   Could it be the SSD? Is anyone familiar with these type of anomalies?   Any ideas for a fix? W510 4318CTOQ820 @1.73Ghzwin7 64bitfactory installed128gb SSD12gb ram

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I want to disable both TrackPoint and TouchPad at the same time, but UltraNav allows only one or the other to be disabled, not both simultaneously. There does not appear to be any way to disable them in the E320 bios settings. How do I do this?

Answer:E320: Disabling both TrackPoint & TouchPad

I have the same problem, did you find a way to disable both?

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So I have an Thinkpad Edge E520 and for some reason my touchpad and trackpoint stopped working completely last week. I have a wireless mouse, which I am still able to use, but I want to still be able to use my trackpoint and touchpad. When I go to the device manager for the mouse, I see that my laptop doesnt have the Ultranav thing anymore, and when I try to install the driver on my laptop, it still does not show. Another problem I have had with my laptop which may be in relation to this is that my keyboard is acting strange. It will work for a while, but it will then stop working. If i put the laptop to sleep, then wake it up, it will work again for a few more minutes then will stop. I have attempted to restore my computer to factory settings, but the problems still occur. Has anyone else had this problem?

Answer:E520 touchpad and trackpoint not working!

do you have warranty still?

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