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cant login after recent windows update, stuck at login screen

Question: cant login after recent windows update, stuck at login screen

running windows 10 version 1607,anyways windows did its regular update thing and when it was done now i cant login. i enter my password and its welcome and then just goes right back to the lock screen. please help. cant find anything relevant online so far. sony vaio pc.

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Preferred Solution: cant login after recent windows update, stuck at login screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: cant login after recent windows update, stuck at login screen

Hi ! Did you create a system repair CD or a system recovery drive?? Here are the ways that you can recover. My first choice would be to restore to a time before the update with a restore point! Read this by HTG! How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 or 10 https://support.microsoft.com/en-us/...covery-options
PS! Using a Recovery Drive or System Repair Disc
A recovery drive will normally not be necessary. If your computer fails to boot several times, Windows 8 or 10 will automatically bring up the advanced startup options, which allows you to troubleshoot and fix it.
If Windows can?t even bring up these tools, you?ll need the recovery drive, system repair disc, or a Windows 8 or 10 installation disc. Insert the recovery media into your computer and restart. Your computer should boot from the recovery media automatically. (If it doesn?t, you may need to change its boot order.)

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Since the last windows 10 builds, my loggin screen would freeze where it shows the time, i can move my mouse around but cant click anything or use the keyboard, or when i log in it would go to a blackscreen but still see the mouse. It would be there for 10 minutes then load my deskstop.

This have never happened the first time i installed windows 10

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Hello,

So yesterday I was reading some article from the NY Times (my navigator is Chrome), when out of the blue I get the spinning cursor. After 10 minutes, it wouldn't go away. So I decided to force shutdown my PC.
I start it up again, and to my surprise, I can't get past the sign-in screen.

I've tried restarting several times.

In some instances, even though I can see the mouse cursor and status lights for the NUMLOCK, CAPSLOCK are working, I can't bring up the password field, plus the clock is frozen.

In other instances, I managed to introduce my password, but then it would just get stuck for hours on the spinning dots.

After a few failed attempts, I got the Advanced Startup Options screen. I chose Startup Repair option, but it didn't fix my problem.

Right now I'm in Safe Mode, desperately looking for a solution that doesn't involve resetting my whole OS. Please help!

Answer:Windows 10 stuck at the login/welcome screen

Hi, start with some basic checks:
From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Make sure the result is clear or fixed- else do not proceed.
Post back the result, which you can get after a restart as follows:
https://www.tenforums.com/tutorials/4...dows-10-a.html

Download and run e.g. Crystal Diskinfo and post one screenshot - it should indicate Good/Caution/ etc.

Then if ok at an admin command prompt
sfc /scannow

Wait for this to complete and post the result.

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*Please note i am not on the actual computer so i can't get any of the logs, i can't get past the login screen... is there any pre-boot disks or programs? lol i wish i knew the slightest bit about this*Alright, quick summary, i was bit torrenting some music and somehow managed to pick up some crappy virus. Next thing i know all sorts of weird things are happening, things opening on their own, images wouldn't load, my screen saver  was a white box. Every thing was ridiculously slow so i tried all the virus software i had on my computer nothing worked, it would find it and it would say cannot remove try again. I was refered to use Avast so i downloaded it ran it did the whole thing, i reboot the computer and now i get to the login screen and i choose my user name it says "loading user settings' it flashes the white box of a back ground then automatically returns to the login screen.... i tried safe mode, i tried return to earliest working settings, i tried every option in the menu no success... so i asked a few buddies at school they said just uninstall xp and re install tiny xp... so i have to install disk but i can't do anyhting becuase i can't get on the computer.... i must admit i don't have much computer knowledge so any thing helps...thanks

Answer:Windows stuck at Xp Login Screen.

Follow the guidelines .......http://www.computerhope.com/forum/index.php/topic,46313.0.htmlPost the three logs and a specialist assist you.

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Hi.

For several weeks I have been trying to solve a problem on a family members desktop computer.

The scenario is as follows:

User clicks on their profile and their custom background appears. From here, the taskbar and desktop icons do not appear automatically and the user must open task manager and manually launch the process 'explorer.exe' to force the desktop to appear correctly.

The problem occurs with all the profiles on the computer and there is nothing in the event log to suggest that there is a problem.

Could someone help me out?
 

Answer:Windows stuck at login screen

Check the Shell value for Winlogon in your registry. Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
should show:

Shell REG_SZ explorer.exe

Or download this tool: http://www.dougknox.com/xp/utils/XP_FixLogon.zip
This utility checks for the correct GINA value in the Registry and will allow you to restore it, if its incorrect.


By the way, this is usually a sign of Virus\Malware infection
You are therefore advised to go here, and complete all steps:
Viruses/Spyware/Malware Preliminary Removal Instructions
 

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My pc dosent work anymore, i need help, its stuck at the log in screen, and i cant boot safe mode.i can move mouse and stuff.

Answer:Windows 10 stuck at login screen

You mean to say you are at login screen but you can't type to login though mouse works, your keyboard doesn't? Try removing the keyboard from the port and put it back again. If its on USB , remove and attach it to the other USB port & see.If there's any other device connected to PC,like Printers etc remove it and reboot/restart to see if it works. Can you notice hard disk activity LED working..does it flicker or not when you say its stuck? Please elaborate.

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As said in the title, my windows 10 is stuck at the login screen

Couldn't Hold shift and Restart because for some reason i don't have the shutdown button

It's nearly impossible to interact with the login screen, mouse moves but things don't get highlighted and no matter what you write it hever shows up.

Any suggestions? Thanks in advance.

Answer:Windows 10 Stuck at login screen

Have you tried pressing ctrl, alt delete at the same time? Sometimes that will bring the login screen up or just pressing enter will also do that.

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My brand new Acer Aspire E15 was doing fine, but after a windows update the keyboard stopped working (Error number -19). I could login normally by using the on-screen keyboard. But the keyboard didn't work either when booted into windows, it was very annoying to use the on-screen keyboard all the time, so I wanted to fix the problem, to fix the keyboard error I decided to boot into safe mode. But now my trackpad stopped working too! Which means I can't select the on-screen keyboard at the login screen to type my password, and I can't type my password with the keyboard. I'm stuck at the login screen now, how can I fix this login problem and my keyboard problem? I don't have a recovery CD / USB and I can't make one because I don't have a CD / DVD right now. I'm typing this from my macbook.

Answer:Stuck at login screen Windows 8.1

Nevermind, I got it working by pressing Alt + F10 on startup and then refreshing the pc.

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Hi guys, sometimes I encounter this problem where I'm stuck on the login screen. It has only happened only after periods of inactivity, never at startup. My laptop also never sleeps, as it just turns off the monitor and gets locked. I would type my password and press enter and the loop thing would just keep on looping. I have to turn off the power button to restart it. Can anyone help? Thanks.

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Hello. I have just upgraded from build 9926 to build 10041 and now I have s major problem with the login screen. It won't respond and no matter what I do with my mouse or keyboard it respond. The clock still changes however which us kinda strange. Here is a pic

Any help appreciated!

Answer:Windows 10 stuck at login screen....

Are you sure your keyboard and mouse are working? Try unplugging them and plugging them back in. Try rebooting (use power button).

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After powering the laptop on it gets to the login in screen asking to enter password, but you cant type anything in the box. The cursor moves around the screen but wont let you select anything. I've tried ctrl+alt+del which doesn't work, nor do the icons in the bottom right corner work. I've tried a hard reboot and shift+F8 but this does nothing either. Help please!!!

Answer:Laptop stuck on Windows 10 login screen

Originally Posted by Windows Central Question After powering the laptop on it gets to the login in screen asking to enter password, but you cant type anything in the box. The cursor moves around the screen but wont let you select anything. I've tried ctrl+alt+del which doesn't work, nor do the icons in the bottom right corner work. I've tried a hard reboot and shift+F8 but this does nothing either. Help please!!! Could you provide some more information? What kind of laptop are you using? What model? Have you been able to log in previously?

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I had a problem yesterday where I couldn't log in to my account on Windows 7 but my wife's account worked fine.  I noticed that the computer had poor performance when on her account.  I ran MBAM and everything came back clean.  I tried both accounts in safe mode and had the same behavior.
 
Then I remembered that the night before the computer froze up for about 5 minutes then started working again.  I decided to restart it that night because I have a memory leak somewhere, and I thought that it might have caused the crash.  I never logged back in that night after the restart.  When I tried it the next morning I got the behavior above.  I went through the steps for this problem to run sfc /scannow, which always stopped at 92% before I got an error that it couldn't complete.  I was still having problems with the performance too.  Everything would go fine for a few minutes then it would be excruciatingly slow for a while.  I remembered when I had performance issues like this before, and it was when my hard drive was going out several years ago.  My current hard drive is not a year old yet, so I didn't think that was happening.  I decided to run a chkdsk to make sure though.  While the first chkdsk was clean, I decided to schedule the chkdsk /r (with the GUI, not the cmd) on startup.
 
The scan found that ntuser.dat and a couple other files had bad sectors and moved them.  I left it all night to finis... Read more

Answer:Windows 7 stuck on Welcome screen after login - an alternative fix

FWIW:  Programs/files don't "have" bad sectors...they lie on bad sectors, which are part of the hard drive/partition.  If the files are on bad sectors, then Windows may have difficulty reading such and using such files.
 
The chkdsk /r command is the only tool that I know of which can attempt to move files on bad sectors to good sectors.  It is not necessarily successful at any of these attempts.
 
Bad sectors increasing on hard drives can be an indicator of a failing/problematical hard drive.
 
Louis

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I just updated a PC from Windows 7 to 10. Everything went smooth.
When I start the PC, it goes to a spinner and stays there forever. No login screen.
If I do CTRL-ALT-DEL, I get to the login options (password / fingerprint). Is it supposed to be like that? I'm assuming that after starting the PC, I'll get the login options.

Answer:Windows 10 is stuck on startup screen before login options, should it be like this?

I'm stuck where you were. Thanks for the ctrl-alt-del tip. It got me to a screen with 3 icons - wifi, something that looks like a clock at 12.15, and a power switch. I blinked and the spinner is back and ctrl-alt-del don't work anymore.
Did you finally manage to fix yours?

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Hi peeps.

I need some help, I've read a lot of posts and not found any for my issue. Most are stuck with flickering cursor.

I don't know exactly what happened so I'll go through what I done leading up to the issue.
I processed a Windows update, I used spybot to remove some spyware which it didn't work so I selected run - msconfig - boot options - safe mode. So I could run a new scan on spybot.
So I rebooted and bios page loaded then the blue Windows 8 icon with the round dotted circle, the screen then goes black for 5 seconds. All that loads up is a grey screen with narrator options in the bottom left corner and the restart/shutdown option in the bottom right corner. I've tried all kinds and don't know what to do.

Its Windows 8.1 professional. I5 touchscreen all in one. I've had it 2 months.
I don't have the disc to hand, the person I purchased it from does have it still.

Thanks in advance

Answer:Windows 8.1 Help Stuck on Gray Screen before login page

Anyone help with this? How can i do a recovery.

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My PC stuck at the login screen without user password prompt in safe mode.

I've tried the solutions as follows, however, none of them are success :

Use the Windows 10 installation media to log into the "Troubleshoot Mode" and "Startup Repair".

"System Restore" in "Troubleshoot Mode" isn't work for me as Kaspersky IS is installed and it prevents the "System Restore" process.

Use the Windows 10 installation media, to try "Upgrade" the windows. It fails also as Windows 10 already exist.

It's grateful if anyone can help to fix it.

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My PC stuck at the login screen without user password prompt in safe mode.

I've tried the solutions as follows, however, none of them are success :

Use the Windows 10 installation media to log into the "Troubleshoot Mode" and "Startup Repair".

"System Restore" in "Troubleshoot Mode" isn't work for me as Kaspersky IS is installed and it prevents the "System Restore" process.

Use the Windows 10 installation media, to try "Upgrade" the windows. It fails also as Windows 10 already exist.

It's grateful if anyone can help to fix it.

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Before I begin, I was able to use my computer up until now.

I got home from work, and was able to log into my desktop computer. I was in the process of following some instructions on how to fix an issue with the Mail App. One of the instructions told me to disable Credential Manger, and Restart, and then after restarting, start Credential Manager again, and set it to automatic.

After I disabled, and restarted however, my computer has rendered itself unusable at this point. My computer presents itself with a spinning circle before login, and that's it. The option to login never shows up. I have left my computer on for more than an hour, and it's still sitting there with the spinning circle. The only thing I am able to do is Control Alt Delete, and show three options at the bottom of the screen, Connect to Internet, Ease of access, and Shut Down.

I have restarted, and I am still presenting with the spinning circle. Hours ago, my desktop computer was able to be used. Now, it is completely useless cause I can't even log in!

Someone PLEASE help me with this.

Answer:Windows 10 Stuck At Login Screen With Spinning Circle

LordXaero said:

Before I begin, I was able to use my computer up until now.

I got home from work, and was able to log into my desktop computer. I was in the process of following some instructions on how to fix an issue with the Mail App. One of the instructions told me to disable Credential Manger, and Restart, and then after restarting, start Credential Manager again, and set it to automatic.

After I disabled, and restarted however, my computer has rendered itself unusable at this point. My computer presents itself with a spinning circle before login, and that's it. The option to login never shows up. I have left my computer on for more than an hour, and it's still sitting there with the spinning circle. The only thing I am able to do is Control Alt Delete, and show three options at the bottom of the screen, Connect to Internet, Ease of access, and Shut Down.

I have restarted, and I am still presenting with the spinning circle. Hours ago, my desktop computer was able to be used. Now, it is completely useless cause I can't even log in!

Someone PLEASE help me with this.



Hi I was also looking for the solution for this exact issue and found a fix. Unfortunately it's for a laptop not a desktop (win7 upgraded to win 10). I found your thread as I looked for a solution for my problem (started this morning) but saw that no one answered.

In case someone might come across this same issue for a LAPTOP. The cursor spinning wheel (before login) seems to... Read more

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Machine: Qosmio x500-10U
OS: Windows 7 Home Premium OA

Start up and installation worked first round. I then made the following partitions:

C:Windows (original system partition)
D: Data (here I put all my working files)
F: Executables (here are all the binary executables that I use)

I moved some files from C:\Programs to F:\Programs.

Everything worked fine.

Then I got clever and decided to change F: to E: (for executables) to do this I had to move E:DVD (original system default) to a new letter. I chose O:DVD (for 'Optical') and moved F: to E:.

Then I re-booted.

Now the system boots all the way to the login screen except that there are no user choices. Windows itself has obviously started because other functions such as the 'Shutdown' and 'Restart' buttons work. But no User icons or boxes appear to select a user and enter a password.

When I boot from an UBUNTO disk the DVD drive also works and I can still get hold of all my data on the various partitions. I just can't get windows itslef to log on.

I have a recovery file on the hard drive but no Optical disk because it kept saying that the creation of the recovery disk had failed.

I suspect that I need to fix some drive pointers in the windows registery file. Unfortunately the 'regedit' utility doesn't work under UBUNTO.

Any ideas?

Answer:Qosmio X500 - Windows 7 stuck at Login Screen

Hi

That means on login screen you can?t choose the different users, is this right?
If yes it would be interesting to know which users is logged in after booting Windows. Check this!!

To be honest this is a little bit complicated and I don?t understand why you did this procedure. In my opinion this has muddled the Windows registry or some other important files and the only option would be reinstalling Windows I think.

> I have a recovery file on the hard drive but no Optical disk because it kept saying that the creation of the recovery disk had failed.
What error message you get exactly? Maybe the recovery disk creator can?t find the files anymore? Why you didn?t create the disk before?

Now you could try the HDD recovery option. This would be your last chance to get factory settings back and maybe it works?

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So I have installed windows 10 on my x220. Everything is updateted, I have installed all the drivers, using new UEFI booting and all that - no problems using it EXPECT that +- every second boot i get stuck on login screen. I then have to hard turn off the notebook by holding the power button. Boot again and it boots with no problem at all. I tryied repairing windows instalation by repair media, no success. I am using fingerprint scanner to login.It says "There was an error, please repete the action" while it gets stuck on login screen.Also nothing connected to the notebook.I have made a short video of my problem and added comments of what is happining.Anyone can help, please?

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Hello all.
One of my friend has HP pro book laptop. Until yesterday it boot properly. But now it shows logon screen more than 10 minutes and welcome screen same time. After it boot it painfully slow. Why is that? How do i fix it?

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I've had this problem for almost a year and now and I got so fed up and quit using windows. I partitioned the drive and installed another OS on it. I can boot in safe mode but not normal mode.

I did not get an install cd with my purchase of the computer so I don't think I can repair it via that route. I'd like to know what the possible causes are to see if I can repair it on my own. Frankly I've had it up to here with Windows and am itching to wipe the drive and install another OS if I don not find a solution to the problem and find one fast.

Why can't microsoft create some way to repair startup over the net? Because obviously this is a very common problem with Windows 7. There are alternatives to windows that are very good out there, little things like this push customers away (like what is happening to me now), I am mad to switch to totally to Ubuntu or some other Linux Distro as I found out long ago that they have everything and more that Windows has and most for free. I like Windows for the look and feel but this annoying problem is getting to me and this isn't the first time something screwy like this happened to me, I recall once with a laptop I had that had on Vista and another time in XP. God!!! This is so frustrating!!!!

I need help and I need it fast, my choice of OS is hanging on this here!!!

Answer:Windows 7 Stuck at login screen with circle spinning

  
Quote: Originally Posted by kamron


I've had this problem for almost a year and now and I got so fed up and quit using windows. I partitioned the drive and installed another OS on it. I can boot in safe mode but not normal mode.

I did not get an install cd with my purchase of the computer so I don't think I can repair it via that route. I'd like to know what the possible causes are to see if I can repair it on my own. Frankly I've had it up to here with Windows and am itching to wipe the drive and install another OS if I don not find a solution to the problem and find one fast.

Why can't microsoft create some way to repair startup over the net? Because obviously this is a very common problem with Windows 7. There are alternatives to windows that are very good out there, little things like this push customers away (like what is happening to me now), I am mad to switch to totally to Ubuntu or some other Linux Distro as I found out long ago that they have everything and more that Windows has and most for free. I like Windows for the look and feel but this annoying problem is getting to me and this isn't the first time something screwy like this happened to me, I recall once with a laptop I had that had on Vista and another time in XP. God!!! This is so frustrating!!!!

I need help and I need it fast, my choice of OS is hanging on this here!!!


There is no need to switch from Windows 7. Windows 7 is a great os. Anyway, have you t... Read more

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I have followed several similar threads and their fixes for this problem with no result. After downloading the Win 10 upgrade, my system then said "loading updates". Then it restarted with a blue login screen saying "Welcome Back!" And a box to enter my password. The cursor is blinking in the box, but neither my mouse or keyboard works.
I have hard booted several times since the ctrl+alt+delete does not work. I am also not able to access safe mode as none of the "F" keys work during boot up.
I have tried the following:
1. Unplugged all USB devices except keyboard.
2. Turning off internet at the router.
I have a Dell desktop, and upgraded from Windows 7, with a Netgear router/modem.
I do NOT have an animated avitar, as someone else mentioned in the forum.
The only way I can get the system to move is if I power off at the main switch after booting up which goes into bios and disc diagnostics, but I don't know enough about computers to know what to do there! HELP PLEASE! My computer is useless now!

Answer:windows 10 stuck at login screen does not recognize mouse or keyboard

Booted up again and let it run for several hours. I noticed some flashing under the power button like it was processing info, but it stopped after about 20 mins. Still frozen at login page. Help Please!

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I had recently purchased a new laptop from Lenovo, and had decided to change a few setting on the Windows 8.1 host file. After the changes, I flushed my DNS settings, turned off my network settings and rebooted my computer.

To my surprise, as I login Windows 8.1, it keeps reseting to the password screen over and over again.

I do not know what to do from here, as I cannot even log-in to change my settings, or even boot my system in safe mode.

Please help!

Thank you

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Relevance 89.79%

I have followed several similar threads and their fixes for this problem with no result. After downloading the Win 10 upgrade, my system then said "loading updates". Then it restarted with a blue login screen saying "Welcome Back!" And a box to enter my password. The cursor is blinking in the box, but neither my mouse or keyboard works.
I have hard booted several times since the ctrl+alt+delete does not work. I am also not able to access safe mode as none of the "F" keys work during boot up.
I have tried the following:
1. Unplugged all USB devices except keyboard.
2. Turning off internet at the router.
I have a Dell desktop, and upgraded from Windows 7, with a Netgear router/modem.
I do NOT have an animated avitar, as someone else mentioned in the forum.
The only way I can get the system to move is if I power off at the main switch after booting up which goes into bios and disc diagnostics, but I don't know enough about computers to know what to do there! HELP PLEASE! My computer is useless now!

Answer:windows 10 stuck at login screen does not recognize mouse or keyboard

Booted up again and let it run for several hours. I noticed some flashing under the power button like it was processing info, but it stopped after about 20 mins. Still frozen at login page. Help Please!

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This has never happened before. When I turn on the computer, the two accounts show up (both administrator) but whenever I click either of them, the screen just shows the Windows 7 login screen for a while without any text then sends me back to the account selection. This happens when I select either of the accounts, one of them also has a password but that doesn't show up either.

PLEASE HELP.
(also don't know a lot about computers ;-; )

EDIT : When I turned on the computer, it went through updates where it says Starting Windows with the Windows logo. Maybe this helps.

Answer:Can't login to Windows 7. Sends me back to login screen every time.

Same thing happened to me since the update yesterday.

( just to clarify Is this the same problem ? I posted a video Windows Error - YouTube )

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I did the windows updates a while ago and finally was on my desktop long enough this week to have this problem actually happen. I share my deskto between myself, my girlfriend and a guest account. None of them have passwords (they are all seperate accounts) and my default it was set to after the screen saver comes on to go to the "wecome" screen. Well since like i said i installed the recent updates when it sits on the screen saver for a while and it go back in to use the computer ALL the accounts have passwords on them, and none of them have passwords set.... so i have to restart the computer. Its really strange...

I couldnt figure it out, so i turned off the "ask for password when waking from hibernate" and also the go to welcome screen after screen saver and it works fine now, but has anyone else had this problem? I find it very intersting....
 

Answer:recent problem with screen saver login in XP...

Well, instead of restarting did you try just leaving it blank? I know you unchecked that hibernate option, but I was just curious if you tried leaving the password feild empty and see if it logs in.
 

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Well the title was hopefully discriptive and brief enough to get some skilled help on this one so here is a bit more details.

I am working on a DELL XPS 410 with Vista Home Premium build 6000, its a couple years old. Its not mine and I am not entirely familiar with the machine. I do know this it can handle vista fine and works well until yeasterday. I am told the machine came from Dell and was bought just as Dell switched to not offering XP anymore. I do not know what updates have been applied.

Error Details :
Boots fine to login screen, then I get error message "Windows must be reinstalled to Activate" I hit close and get droped to Login screen. I click admin user (only user available) and get the message again.

As an additional error the bottom right of my screen reads This Copy of Windows is not Genuine. Windows Vista Build 6000

I do have Windows 7 and OS X Snow Leapord disks available if I need to use them but would rather not. I do not as yet know if Vista disks are available.

What I need:
I need to recover critical buisness files from the computer if at possible before doing a reinstall.

Attempting a safe mode boot to try and recover files now while I wait for "hopefully prompt" response.

Answer:Vista Home, Windows must reinstall to activate, stuck at Login screen

As an update, I am able to login via safe mode and in the process of backing up files.

I still do not know the cause of my errors above and would greatly appriciate some insight.

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Relevance 88.97%

Tried uninstalling some programs, disabling some startup items, setting some services to manual. Doing those things can solve the problem temporarily. Often the problem comes back after Windows 10 update. Waiting for system to restore to restore point before last Windows 10 update now.

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Hi, I'm new here. I created this account for help because my mother's password seems changed and she couldn't login, the keyboard wasn't sticky so she didn't mistype, caps lock wasn't on. I typed it my self and it didn't work, restarted the computer and it didn't work neither. I then go to thinking it was hacked and the password was simply changed. I go looking around for password changing boots for my flashdrive. I burned PASSCAPE on to my 16gig 2-1 flashdrive. Tried booting on all settings, booted normally, didn't work. So, I ignored it for a while and kept clicking "Reset password" button, It showed up as "Passcape" but claimed the usb slot was empy, wasn't; the slot is "F". I gave up hope on it, so I found this youtube video to reset it the manual labor way-here's the link to it: " https://www.youtube.com/watch?v=DLtJ-iDdWC0 " So, continuing on..

I was simply following the video's instructions, so at step one at duration "2:02" I have to cause a error, I just keep shutting-down the pc while it's booting, because windows will assume it's an error after 2 - 3 times of doing so. Okay, by the time I get to "Repair your computer" button I press enter. And the shocking surprise I get which is odd is this in quotes:
" Windows Boot Manager

Windows has failed to start. A recent hardware or software change might be the cause. To fix the problem:

1.... Read more

Answer:Cannot login to Windows login screen and can't system repair.

NEWS FLASH: I just learned something new about the password problem, my mother never told me exactly what the problem is but I've been typing it wrong the entire time, typed it in and this in quotes is my discovery:

" The User Profile Service service failed the logon.
User profile cannot be loaded. "

She never told me exactly what was the problem everyone, all she said is "Did you change the password" (waking me up at 8AM) then "The password is changed and I can't get on!" What is this problem we are experiencing-i've never seen this before.

1 more replies
Relevance 88.97%

Hello, I think my friends son downloaded something on his computer, (I am using a clean computer to contact you) we can get to windows login screen press our Icon(windows login name) and it just freezes, sometimes it will login but it will have the hour glass for like 10 min and then automatically restarts the computer. I can login to safe mode, It is a desktop runnin winxp.. Really that is all the info I have... Please Please Help Here are my logs, I had to do them in safe mode.
.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Administrator at 9:30:41 on 2012-03-19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.810 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
.
============== Pseudo HJT Report ===============
.
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
BHO: {014861A7-D0B8-4E90-A1C5-1F6C90EF4DA2} - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelpe... Read more

Answer:INFECTED; Can't Login to Windows; Freezes @ Login Screen

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

38 more replies
Relevance 87.33%

I'm using Windows 7 Pro. I have remove the login pw in my user account now I do not need to do the login and able to use the computer right away. But I found I am using the computer as a user not administrator. How can I skip the login screen and go straight into desktop as administrator. How can I do that? thanks

Answer:Windows 7 Pro login as admin but no need to have login screen

Hello Smash, and welcome to Seven Forums.

I'm a bit confused with your conflicting statements.

You say that "...now I do not need to do the login and able to use the computer right away.", but then ask "How can I skip the login screen and go straight into desktop..."?

Just to be certain, do you have to log on or not?Log On Automatically at Startup
Are you asking how to log on to the built-in Administrator account to have full access and control?

Hope this may help for now,
Shawn

8 more replies
Relevance 87.33%

hi guys,

i've got a very strange problem with the kids laptop which i'm desperate to sort out as my kid has her exams coming up and needs access to her apps.

Windows loads okay, upto the point when i get to the welcome screen.

Sometimes it gets to the welcome screen, but the user profile icons will never show but then sometimes the icons will show, but when i click on the icon, i can't get to the bit where i can type a password.

If i reboot into safemode, then i can perfectly access everything as normal.

Any ideas guys?

Thanks!

Answer:Windows 7 login/welcome screen corrupt??? - Cannot login

Could be application or services causing conflicts. Troubleshoot Application Conflicts by Performing a Clean Startup

1 more replies
Relevance 87.33%

I have an RDP Server on a windows 7 ultimate 32 bit and i would like to be able to use another system login screen to connect to this server. As in when i turn of display last local users, so that if i was to enter XXX into the username and XXX into the password and it will connect Although i wouldnt mind being able to set up roaming profiles between these systems either.

Any answers

Answer:Can I Login to An RDP Session From My Windows Login Screen

  
Quote: Originally Posted by TheCJGCJG


I have an RDP Server on a windows 7 ultimate 32 bit and i would like to be able to use another system login screen to connect to this server. As in when i turn of display last local users, so that if i was to enter XXX into the username and XXX into the password and it will connect Although i wouldnt mind being able to set up roaming profiles between these systems either.

Any answers


Welcome CJGCJG to the windows 7 forums.

Remote Desktop Program is as it says a program on your computer that will allow you full screen remote to another system that authorizes you. There is a way to automatically bring the RDP program up for you to log into another system but it requires that your primary windows system (the one your want to connect from) be set up to automatically boot into you Operating system, putting the RDP program in your startup fold will bring it up.
Using netplwiz, you can set your userid to automatically log in to your local machine and then the RDP would run and you can then log onto your remote system. In fact y ou can save all the credentials for your RDP session and it will automatically login to your remote system.

Is this clear?

Rich

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Relevance 85.28%

I recently updated to windows 10 and in the morning I checked if it was done, it was, then I login and everything is black. I tried to run task manager didn't pop up. Checked my cords and everything to my monitor everything was fine. I have no idea what to do can you please help?
 

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Relevance 85.28%

I updated to Windows 10 last night. Once it restarted, I can see the light blue page with the time and date on the left side... once i get passed that it shows my name and e-mail and asks me to enter my "PIN" therefore i enter the pin I used before... I then get a msg that says, "Your password has changed. To use your PIN, sign in with your new password." .... I NEVER CHANGED MY PASSWORD .... help please

Answer:Why can't I get passed the login screen after the Windows 10 update?

Have you tried signing into your email on another device?
If it logs in, then there is a bug, roll back and don't associate your email during install, use a local account and selectively sign into apps and services.
However, if it doesn't log in then your account may have been compromised. You will need to go through the security process of reclaiming your account back.

2 more replies
Relevance 85.28%

all was fine this weekend. up until saturday when i installed the most recent updates.  I cannot let them auto install as i have to be near wifi and have to have a chance to save my work first.
 
ok so now here is my problem. the install goes perfect, everything else was fine, windows needs to restart... so I told it to restart later so i could finish my other work that i was doing online. after all of that I shut down normally and take my machine home to discover upon reboot that it goes to a black screen...my first thought of course is to troubleshoot it with the install disk. I load the install disk, go into troubleshooting tools and browse files. at this point i discover my c drive mounted as e and the system reserved that windows makes for the boot manager and things is mounted as c. after changing this in the registry settings through the same boot disk I am able to boot but instead of loading my account it shows my name with a missing profile pic.  no matter what password i give it either sits stuck on the word welcome or preparing windows but never logs in. if it logs in then i get a black screen with only my mouse displayed and am able to move it but never get anything else.
 
I am able to use linux on another hardrive to go in and backup my files if needed but is there any other option besides complete reinstall of windows? I do not have time to sit at burgerking for an entire day just to reupdate windows especially if it is indeed the update tha... Read more

Answer:windows 8.1 will not login after most recent updates.

Let's start with a couple of bootrec commands
Open up the repair tools and select the Command Prompt option.
 
Type these 3 commands exactly, pressing Enter after each one:
 
bootrec /fixboot
bootrec /fixmbr
bootrec /rebuildbcd
 
The last one asks a question about installations to select - select "All" by pressing A and then press Enter
 
Let us know if that works and we'll move on from there.

1 more replies
Relevance 84.46%

Two days ago my computer started laggin really bad so I ran a virus scan(we have 5 teenage boys that download games ALOT). In the middle of the scan the computer locks up. I rebooted in safe mode but it will not get past the log in screen. It starts loading....blinks the safe mode black and white screen and then goes to the windows login screen. If you try to log in it says it is "loading your settings" then states "saving your settings" and will not advance past that. When I try to reboot it just does the same thing. It will not let me into the safe mode or out of safe mode. How do I get past this to fix it.....

Answer:Stuck at login screen

On boot, where you hit F8 to access Safe Mode (Assuming you did and the machine didn't do that for you!) - Hit the F8 key and select "Last Known Good Configuration"

Try that and Post back your results!

3 more replies
Relevance 84.46%

Hopefully this will be a super easy fix.

I just bought a hp mini 311 netbook. The user login screen shows only one icon for a user account. Even though that account always had the word "locked" under it, it would always open up when clicked on. Now it will not. I've had the computer only about a day now.

So I'm stuck at the login screen. Is there a way to create a new account from this screen? Other thoughts.

Thanks,
Ryan.

Answer:Stuck at login screen.

Hello Ryan !! Welcome to Seven Forums !!

Follow this link Safe Mode and log on to the Safe Mode there you might find an Administrator account.Login to that account and create a new Administrator. Then reboot the System normally.

Hope this helps,
Captain

2 more replies
Relevance 84.46%

Okay, so yesterday I added a login password to the main (and only) user account. This was because while I was in the shower, I had a Adaware scan running and didn't want anyone to mess with the comp. So, the computer was locked at the login screen.

After I got out, I logged back in and removed this password. I also removed the welcome screen option at the Control Panel. For the rest of the day, I did the usual browsing and listening to music. However, when I woke up today, the computer was stuck at the login screen.

... I have no clue what happened and what to do. I tried re-entering the password from yesterday, but to no avail. All of my family members have said nobody has touched the computer.

Is there any way I can override this login screen? Thanks
 

Answer:I'm stuck at the login screen...Please help...

14 more replies
Relevance 84.46%

I have a Lenovo T60 and it has been working great for the past couple of years. Earlier today I was using it and it suddenly became extremely slow to which I responded by shutting it down by holding the power button. I then proceeded to turn it back on and everything loaded fine, typed in my details and then waited for it to login and load up Windows. My problem is is that Windows never loaded up and after waiting more than 30 minutes, I restarted by the power button and tried again, and again and again. I've googled around for answers and have found none and there is no option to start up as the SAFE MODE.This is my last resort -- please help me!Thank you in advance. 













Solved!

Go to Solution.

Answer:T60 stuck after login screen

Does the task manager appear after pressing Ctrl-Alt-Del?
If it does, select "File" - "New task (execute...)" and input "explorer" - OK
 
Run windows explorer then and do a scandisk (right-click "C:" - "Properties" - "Tools"
A virus.check also makes sense (www.trendmicro.com - free tools - housecall)
 
See:
http://www.articlesbase.com/hardware-articles/my-taskbar-does-not-appear-5526557.html
http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.general/2007-10/msg01754.html

9 more replies
Relevance 84.46%

I remember my password, but for some reason it says it's incorrect. I also cannnot enter Safe Mode properly. Please help
 

Answer:I'm stuck at the login screen.

Are you trying to login to safe mode with the account named Administrator?
 

1 more replies
Relevance 84.46%

I have been working on a friend of a friends pc all day mainly because they have some pictures on the hard drive and don't want to loose them. It's a dell deminsion 3000 xp home and I am at the point when I start it up I get F2 set up or F12 then I have to click on f1 to continue. I have tried all options of logging in safe mode, last known, etc. It will get to the login screen in about five minutes and no further from there. That is it. Any suggestions  or ideas would be greatly appreciated.Thanks

Answer:Stuck at login screen

I am going to try this even though I have tried it twice with pro, I am going to try home as this article suggest.http://www.techspot.com/vb/showthread.php?s=&threadid=8356

3 more replies
Relevance 84.46%

Hi,

I've Got Win 7 64bit running on my new comp.
It's a clean installation only 2 games and a Antivirus ( Bitdefender 2010 ) installed, system is up to date, Bios and graph card are up to date, up since a week or 2.
Everything worked fine till yesterday, After playing I shutted down my computer but later in the evening I wanted to check something on the internet and he stucked on the logonscreen.
He's says my PwD is wrong but I'm sure it is not, I check if the Keyboard wasn't in an other language but he doesn't, tried through the utilman to type my pwd but that doesn't respond, neither does the shutdownbutton ( reboot or hibernate doesn't respond also ).
What didn't work :
- Hard reboot and reset.
- Reboot without additionnal drives, ... , only mouse and keyboard.
- Tried the 'utilman workaround'.
- When i go into safe mode automaticaly he's trying to repair, I cant pass through that, he finds something on the 'ntoskernel.exe' repairs it and reboots.
- With the Win7 DvD I can access a cmd prompt but I can't acces my C drive, strangly i find my configuration on a 'D' Drive.
- I haven't a restore Point neither an image.

Before I reinstall, and that would be my very last option because I want to know the cause of it so i can/try to solve it, do you have any other ideas.

Config :
Asus P7P55D
I5 CPU
Radeon HD5850
G.skill Falcon II 128 Go SSD
3 GB Corsair TR3X3G1600C8D

Thx for your help.

Answer:Stuck on login screen.

Welcome!

First, just confirm that your caps lock key is off.

You can also try changing your password via this method: User Account Password - Change from WinRE

2 more replies
Relevance 84.46%

My mother is a JROTC teacher and the Army sent new laptops to all instructors. The laptop keeps locking up and not taking the password they gave us to use. How do I get in to use the laptop?

Answer:stuck on the login screen

Welcome to TSF

Unfortunately for you, the forum does not assist in bypassing passwords. Please contact the Army for assistance

1 more replies
Relevance 84.46%

A new issue seems to have appeared on a fairly recent clean install of Windows. This is a UEFI install from USB using the most up to date Anniversary Update. It had been working perfectly for a month or so but over the last few days I have noticed on boot up a rather long wait time which happens right at the login screen. I use the PIN option and log into a MS account, not a local account.

Usually I would start the desktop PC and the login screen would present itself in 10-15 seconds or so (using a SSD), I key in the PIN and voila, I am looking at the Desktop within another second or so. Now suddenly, the login screen seems to hang for 5-10 seconds, maybe even more sometimes and during this time I cannot even enter my PIN. The small icon at the bottom right indicates that the PC is still searching for an internet connection, even though the ADSL modem is on and connected to the PC by cable, not wireless. It seems that the PC is waiting to connect via the internet and until a connection is established, it will remain locked up.

Is this maybe from a bad update or maybe a setting I have unwittingly changed? I did recently install Bit Defender Internet Security 2017 but I think this only started happening some time after that.

Any ideas?

Answer:Getting stuck at the login screen

Think I fixed it for what it is worth ;-)

I had recently installed Realtex sound driver for the motherboard website (MSI). Had been using a Windows default driver until then. By chance I noticed a newer driver posted on MSI's site just one day after I had downloaded and installed it. So I downloaded and installed the newer version and immediately the long login delay has gone away. Seems rather odd but there it is.

1 more replies
Relevance 84.46%

hy everyone, i just joined this forum in case you could help me with my problem in windows 7. i had this issue about 2 days ago, had been searching and browsing for solutions but nothing worked. here is may problem :

my windows keeps rolling back to login screen everytime i enter my account. i tried to boot from safe mode using the same account and it worked, activated Administrator account using command prompt (net users administrator \active:yes), went to "msconfig" and choosed selective start up and services. back to normal boot, the problem happened again and again. i logged in using administrator account but some of my program didn't work well (especially the latest CX-One V.9.1 Omron PLC programmer, i got this one way install full version from the distributor)

please help me activate my original account

best regards
boysandra

Answer:stuck on login screen

Hello boysandra, and welcome to Seven Forums.

You might see if doing a system restore at boot using a restore point (if available) dated before this happened may be able to fix this for you without having to do anything else.

Hope this helps,
Shawn

9 more replies
Relevance 84.46%

I have used this pc for more then 2 years and i updated my pc to win 10 almost a year ago. So today i started my pc and it got stuck before the login screen i have to press a button to get to the login screen but it just got stuck my mouse and keyboard are working because it gives light but my cursor is stuck in the middle on the screen and its stuttering non stop i tried to restart it but it shut downs instantly and starts instantly as if it never even shut down i dont know what to do.

Answer:Pc stuck before login screen

Hi, do you have any disk images? (We constantly recommend the routine use of disk imaging so you can recover easily without technical help from
- failed disk, unbootable PC, uncorrectable problem, ransomware etc.)
E.g. Macrium Reflect (free)

I would recommend you first run a disk check.
Download and create Kyhi's bootable disk available from the top of the Software and Apps section here.
Boot your PC from it, and run HD Tune (on the disk) - Health tab.
Post the result.

Do you know the Windows build you have installed? Home or Pro?
e.g. Anniversary, Creator's, Fall Creator's
1607 1703 1709

Do you know if your PC was processing a Windows update?

Please complete your specs (see mine for comparison below- My Computer) - especially your disk- HDD, SSD, SSHD..?

3 more replies
Relevance 84.46%

After the latest Win 10 update, my HP Envy laptop won't boot to the login screen, only to a screen with the wallpaper and time. Also shows wireless connection and on off button. When I go into system recovery, it says there are no restore points, says there is a problem with refreshing, startup repair can't repair, and it's unable to reset PC, a required drive partition is missing.

Anything I can do? I have a USB key that I used to do a fresh install on another computer, but it doesn't seem to get recognized. Are my files most likely still intact?
Thanks

Answer:Windows won't boot to login screen after latest update

Hi, unless your symptoms have occurred because of a hard disk problem, your personal files should hopefully still be there. That said there have been cases where people have lost access to a drive or some of the data associated with their profile when a temporary user profile has been created during the upgrade procedure.

Your PC has two drives, I believe, having looked it up, so depending on how partitions were distributed between them, you may have lost access to the secondary drive- but that's just a guess at this point.

I'm not quite sure which screen you're seeing, given your description.

If you click the power button (you mentioned on/off) (bottom right), you hopefully will see a restart option. Press and hold the SHIFT key and left click restart.

You should be able to navigate through the many prompts via a restart to Safe Mode.
Safe Mode - Start Windows 10 in - Windows 10 Forums
That may help to remind you how to do that.

Can you log in to Safe Mode?

5 more replies
Relevance 84.46%

this morning a message that windows needed to restart to install an update appeared. I restarted the pc, all went well until the system hung at the splash screen before the login. I have tried powering off and restarting, but I'm still stuck at the splash screen, which changes video resolution twice, has the disk light on solid for about 20 seconds then nothing.

any ideas how to finish the boot?
thanks in advance

Answer:windows update wanted restart, now no login screen

Vega, turn off your rig and unplug it. If it's a laptop, remove the battery. Hold the power button for one minute and see if it will start properly.

If that doesn't work, restart but hold the shift key down the entire time (Don't tap it repeatedly, just hold it down). That should take you into a trouble-shooting menu.

If that doesn't work, restart while holding down the Shift Button. If you can get to the Power Button in the bottom left, that will give you some Safe Mode options.

And believe it or not, you might solve your problem by starting your computer and walking away. It might just need a while to get the update working properly.

28 more replies
Relevance 84.46%

I get a black screen after getting the windows 10 anniversary update. I log in and use it for a few minutes then the screen goes black. After a minute of black screen it turns off. How do I fix this?

More replies
Relevance 84.46%

Last night I set my lenovo y50 to update to windows 10 after I went to sleep. Now that I'm awake i get the windows 8 lockscreen but after I enter my pin I get a black screen with a cursor. I can open taskmanager, and I have gotten several error messages regarding ismagent.exe and sethc.exe. Does anyone have any idea what is wrong/how to fix it?

More replies
Relevance 84.46%

Yesterday I installed an update for Win 8.1 (It was around 90 some mb) after I login I only get a black screen with a useless white cursor. Screensaver works fine, when I do a CNTRL/SHIFT/ESC the task manager box pops up for a few seconds and disappears. I was able to create another user account and everything works fine, but I need to get my first account working properly ASAP. Any ideas? Thanks!!!

Answer:Latest Windows 8.1 update - after login black screen only.

Is there a way to access all of my programs from my original administrator user account? That would work too. I set up my new user account as an administrator too. Thanks.

7 more replies
Relevance 84.46%

Hello,

Windows 10 proposed me to update my Windows 10 build 10xxx to 14xxx ( xxx means parts I don't remember ). The update has sucessfuly completed, computer restarted and the login screen was displayed.

I was typing my correct password but windows was sending me at the lock screen all the time without any reason or message. I deleted the password via cmd in Windows Installer. Now it still happens but it just don't ask for the password, reloading the lock screen in loop, like you can see on this video:

Windows10 bug - YouTube

Do someone knows how can I resolve this?

More replies
Relevance 84.46%

Hello,

Windows 10 proposed me to update my Windows 10 build 10xxx to 14xxx ( xxx means parts I don't remember ). The update has sucessfuly completed, computer restarted and the login screen was displayed.

I was typing my correct password but windows was sending me at the lock screen all the time without any reason or message. I deleted the password via cmd in Windows Installer. Now it still happens but it just don't ask for the password, reloading the lock screen in loop, like you can see on this video:

Windows10 bug - YouTube

Do someone knows how can I resolve this?

Answer:Stuck in login interface after build update

Originally Posted by Francislaw


Hello,

Windows 10 proposed me to update my Windows 10 build 10xxx to 14xxx ( xxx means parts I don't remember ). The update has sucessfuly completed, computer restarted and the login screen was displayed.

I was typing my correct password but windows was sending me at the lock screen all the time without any reason or message. I deleted the password via cmd in Windows Installer. Now it still happens but it just don't ask for the password, reloading the lock screen in loop, like you can see on this video:

Windows10 bug - YouTube

Do someone knows how can I resolve this?



Hi Francislaw and welcome to the Ten forums!

I found some similar behavior on other forums and it looks like disconnecting USB mouse helps.
So, if you have USB mouse connected, disconnect it and then run diagnostic and updates.

Edit: disconnect anything on USB...

more replies
Relevance 84.46%

Hello,

Windows 10 proposed me to update my Windows 10 build 10xxx to 14xxx ( xxx means parts I don't remember ). The update has sucessfuly completed, computer restarted and the login screen was displayed.

I was typing my correct password but windows was sending me at the lock screen all the time without any reason or message. I deleted the password via cmd in Windows Installer. Now it still happens but it just don't ask for the password, reloading the lock screen in loop, like you can see on this video:

Windows10 bug - YouTube

Do someone knows how can I resolve this?

Answer:Stuck in login interface after build update

Francislaw said:

Hello,

Windows 10 proposed me to update my Windows 10 build 10xxx to 14xxx ( xxx means parts I don't remember ). The update has sucessfuly completed, computer restarted and the login screen was displayed.

I was typing my correct password but windows was sending me at the lock screen all the time without any reason or message. I deleted the password via cmd in Windows Installer. Now it still happens but it just don't ask for the password, reloading the lock screen in loop, like you can see on this video:

Windows10 bug - YouTube

Do someone knows how can I resolve this?



Hi Francislaw and welcome to the Ten forums!

I found some similar behavior on other forums and it looks like disconnecting USB mouse helps.
So, if you have USB mouse connected, disconnect it and then run diagnostic and updates.

Edit: disconnect anything on USB...

6 more replies
Relevance 84.46%

Hello friends, I recently got the Gnome desktop environment on the Ubuntu Software Center, and I used the gdm and startx command as said by another forum site. Nothing wrong, they said to logout, tried to login again, goes to a black screen and sends me back to the Ubuntu login screen. Tried again, same result, panicked. Looked up video tutorial on how to fix it, they said to access the control panel via ctrl-alt-f1 or f2, went to a black screen, no text at all, computer runs fine, no crashing. Is there a special way to access the terminal in a System76 computer, I really don't know very confusing? Is there a way to login with the guest session? I use Ubuntu 15.10 Wily Werewolf on my laptop. What causes this, I read on Ubuntu forums it's driver issues with Ubuntu and Nvidia, but I have my suspections with the Gnome desktop environment.
 

More replies
Relevance 84.05%

For the past 3 days I haven't been able to log in to my 7 year old compaq laptop after trying to restore/recover my iTunes which completely lost all its contents last Sunday. Recovery failed but windows did an update (which it hasn't done for ages). I have never experienced problems with this laptop. The keys and mousr are unresponsive on the windows login page but fine otherwise (I tried some tune up & problem solving using the F function keys). I really don't want to restore to factory settings box fresh that would be disastrous! Please help me
 

More replies
Relevance 83.64%

I have tried to help a friend with their laptop. It starts up fine, but once u get to the login screen and click on the user, it says loggin on, then goes to saving settings then logging off. Brings u right back to the login screen.

I have tried safe mode, networking, every thing listed. Nothing. I have even tried to reboot from the start up disk. Won't do it. Keeps going to the login screen. What am I missing? please help. He is working on a Dell Ispirion 9300. XP. thank you
 

Answer:Solved: Stuck on login screen

6 more replies
Relevance 83.64%

It loads up normally, my avatar pops up with my name, I insert my password..

'Welcome *blue circle*'
*5-10 minutes later*
Desktop appears.

I have no idea whats causing it though it started after I had to shut-down my computer using the power button.

I've checked Event Viewer and these are the 5 errors that came up while stuck on the Welcome Screen.

-The AVG Free8 E-mail Scanner service hung on starting
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
-The event logging service encountered an error (res=1117) while initializing logging resources for channel Microsoft-Windows-Kernel-WHEA.
-Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
-Audit events have been dropped by the transport. The real time backup file was corrupt due to improper shutdown. (the first error and the cause perhaps?)

any help would be much appreciated.

Thanks.
 

Answer:Stuck on 'Welcome' screen for at least 5 minutes before login.

For starters I would uninstall AVG Free8 .

But download one of the other free AV programs so you can install when you get your machine cleaned up.
 

2 more replies
Relevance 83.64%

My laptop is not booting. At power up, I see the Dell logo. If I touch *any* key, a horizontal blue bar appears at the bottom. F12 nor F2 work (they activate the blue bar).
What's going on? This thing worked fine yesterday.

Answer:Stuck at Dell Login Screen

System model?
Reset procedure:  unplug, remove or disconnect battery.  Hold the power button for 30 sec.  Remove and reinstall memory modules and hard drive.  Power on AC only - if it will, but won't with the battery, the battery is bad.
If it still won't get past POST, unplug everything USB and try again.
If you then still get nothing, it's likely a bad mainboard.

3 more replies
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My T400 get stuck at the login screen. At first, I suspect it's either the hard disk or OS (Vista Business) virus problem. I took out my harddisk and read it from another laptop. I can assess the hard disk without any problem. I also tried reinstalling the operating system with the Lenovo recovery disks. I can reinstall the OS and also managed to install some software (Office and Adobe Cretive Suite) but when I restarted my system, the problem reoccurs ... it got stuck at the login screen again. Do anyone have idea how I could possibly solve this problem? Could it be the BIOs or faulty RAM chip problem? Would be grateful for any suggestions on how to solve this problem. Thanks in advance

Answer:T400 stuck at login screen

Stuck as in it frozeat the login screen? Have you turn on any of the lenovo security stuff?

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Hi,
I think I have a Malware infection in my pc (xp, sp2, Dell xps 400 model).

Here's the sequence of events: a McAfee scan found a couple files which were then quarentined. But suspiciously, when the scan was done, there were ~10 new Internet Explorer sessions open. I right-clicked on each IE on the task bar and closed them, then rebooted. Now, I can't get past the login. Windows presents the login box, I type my username and password, my desktop background picture appears, then a "Logging Off..." box appears and I'm back at the log in screen. Type username and password..."Logging Off"...back at login screen...a terrible loop.

I've tried booting in Safe Mode (plain, "with networking", and "with command prompt"), and get the same results - stuck at the login loop. I also tried booting to Last Known Good Configuration, but got the same results - stuck at login. I need to get past this point so I can run diagnostics.

Thanks in advance for the help!

Answer:Stuck at Login screen (in a loop)

BUMP, please

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Sorry to disturb.

May I know what the problem during the time I'm trying to install Windows 7 and it just stuck at the login screen background without any changed after 30 minutes?

I have try to adjust the BIOS to Native IDE, RAID and ACHI. But nothing was changed.

I still could find any solution after I reading some of the thread.

Hopefully I could get any solution here.

Answer:Stuck during login screen background

Where did you get Win7? If you burned the DVD yourself, burn another at 4x speed using ImgBurn.

Try install from a USB flash stick. Best method is to install UltraISO trial, on File tab open ISO, on Bootable tab write Disk Image, Format, Write.

Unnplug all other HD's and peripherals. Boot DVD, wipe the target HD: SSD / HDD : Optimize for Windows Reinstallation

Then choose Custom Install, use Drive Options to partition and format before install.

If further fails, test your RAM using memtest86 CD for 5-6 passes. Then test your HD using maker's diag/repair full CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Check for latest BIOS version update. If current, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

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Hello all, So I tried to upgrade my RAM today, I started getting a weird issue with the login screen, so I placed my old ram back but it is still the same. https://www.youtube.com/watch?v=MhMoFk2vStk How do I fix this?

Answer:ES1-111M Stuck on login screen.

Hello, Have you tried to load the default settings in the bios utility with the old memory module?

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I've been running Windows XP (SP3) for years. Went back to school, and I'm taking Japanese. When I installed/activated the Japanese fonts, it asked me to restart the computer. I did so, and now, where previously I would go directly to the desktop, I am taken to the User Login screen. When I click on my name, it moves for a moment, and says that it's loading my preferences. Then, the icon snaps back to its original spot, and does nothing. If I click it again, the exact same thing happens.

If I try to login in safe mode, it does the same thing, except I also get the administrator login icon. Anyone have any idea why this is doing this and/or if there's anything I can do short of reinstalling that will help? In looking around the internet, I have found two instances where someone has had this same problem, but no luck on solutions.

Thanks in advance.
 

Answer:Stuck at User Login screen

When you log into the administrator account, does the same thing happen?

Also, do you have any of the following:
-Windows XP CD
-Recovery CD
-Recovery Partition
 

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Hai2u!My name is bjorn, and i'm new here.I was hoping you guys could help me with a nasty issue. Feel free to move the post though, if i'm in the wrong category.  My problem:My Lenovo 3000 V200 with Vista Business SP1 has several times after Windows update ended up with a black mepty screen during boot, each time ending with me having to reinstall the OS to see light again. I'm getting a bit tired of this, and i was hoping you guys had a better solution, or even a fix.Technical decription of the problem:- Computer works normally.- Windows update installs an update.- WIndows asks for a reboot.- Bjorn does as windows demands, and reboots the computer.- Windows boots up, at least it seems so. You see that green bootup thingy for a while.- After the boot screen, the screen becomes black. You can see that the resolution is being set, and my mouse appears. Beyond that, NOTHING happens. Black screen with cursor stays there forever.- Bjorn is CLUELESS.- Bjorn formats the computer and reinstalls the OS, lacking better ideas. <- this is the step i was hoping to avoid this time  So far i've tried this: - Reboot -- No good.- Safe mode -- No good.- Last known working configuration -- no good- System recovery from vista disc -- no good- Startup repair from vista disc -- no..frickin'...good. I suspect this:- VGA driver (Intel GMA X3100) .. I think i saw something about an update to this driver just before the issue happened.- b0rked version of winl... Read more

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hp pavillion laptop updated to the latest build 1709 resulted in the screen being black with mouse after login. I have returned to previous build, updated the graphics driver (although the intel graphics driver is still from 2015) and am now in the process of reinstalling update 1709 waiting to see if this has fixed it.

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So i've owned my computer a dell XPS L502x with a i7 intel core for more than a year now and this week my computer decided it wouldn't boot anymore, I can't even start it in Safe mode or last known good. It loads the beginning part but it started bringing up this "windows is loading files" bar which wasn't there before, then it will get stuck in the login screen with no option to login but i can move the mouse around. Is there anything I can do?

Answer:W7 stuck in login with no login option

Doesn't pressing the F8 key give you a screen the mentions "Repair your computer"? I would try that.

If you have any kind of bootable Windows media (such as a WinXP Installation disk), boot to Recovery Console and at the DOS prompt type "chkdsk /r". It's possible HD errors are preventing the boot to complete, and running chkdsk may fix those errors.

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Hey all,When trying to start up my Lenovo Ideapad y410p, the Lenovo logo appears, and I can hear the fan begin to run. But the screen never changes. I've tried booting it with just the battery in, and without the battery and just the charger but no change. What should I try to do?The text above describes my problem and I've had it before. Last time it began working again before I got an answer from the forum. It runs windows 8.1 and did not crash before this; I closed the laptop before bed and I woke up to this issue. Any help is greatly appreciated!

Answer:Ideapad y410p stuck on login screen again!

hi dHarton,
 
Your problem might be similar to this thread.
 
When a machine gets stucked during POST (Lenovo splash screen) then there's usually a hardware component inside that's not properly initializing (e.g., the HDD)
 
Things that you can try:
1. Remove all connected peripherals (e.g., USB flashdrive, printers, etc.)
2. Restart the machine and boot into the BIOS by continuously tapping F2. If successful, check if HDD and/or SSD if it's detected.
 - Sample image
 
3. If you have experience in laptop disassembly, consider removing the drive and reseat it. You can also convert it to an external drive by using a SATA enclosure so it can be connected to another PC to backup some files and run some diagnostics on the drive.

HDD Removal:
 - see page 37-40 of the HMM
 - HDD upgrade video (skip to 0:55 for HDD removal) 
 
 
Let me know how it goes.
 
Regards

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Hi!

I don't know if this is the right thread because I don't get any BSOD but it's really close to one.

The problem:
System boot stuck before login screen.
The backstory:
Messed around with ProgramData's ownership because the Indexer/Search didn't work. (read it in this forum that changing the ownership of that folder might help)
Restarted the PC and got stuck at the spinning circles. (if I press the ctrl+alt+del and click furiously it gives me the login screen without any input field, just the turn off, ease of acees and lan buttons)
I tried many things to fix this problem but with no success so far:
- run in safe mode with lan
- turn on the local administrator account and try to reset the ownership of the folder
(no permission to do that??)
- run sfc /scannow (told me that some errors couldn't be repaired)
- run DISM
- run system restore with keeping my personal files

What seemed to fix the problem:
- run system restore with deleting all files (now I can login without any problem, but the search problem remained)

What I found so far:
- CBS contains many similar lines to this
"2015-11-24 22:37:22, Info CSI 00000b04 Warning - Overlap: Duplicate ownership for directory [l:92{46}]"\??\C:\ProgramData\regid.1991-06.com.microsoft" in component Microsoft-Windows-Branding-Base-Professional, Version = 10.0.10240.16384, pA = amd64, nonSxS, PublicKeyToken"
- ntblog contains a bunch of "BOOTLOG_NOT_LOADED @hal.inf,%acpi_amd64.devicedesc%;ACPI x64-bas... Read more

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So I have W10 since the release, clean install, and had no problems at all. Last night I just turned off my PC without any problems. But when I start it now, it is stuck in the W10 login screen. I do see the time and date, and the clock on the login screen is working. If I shut down the PC by pressing the power button I also see the shut down screen with my account name. So it isn't frozen.

It seems my USB keyboard and mouse aren't working when booting into W10. I can't even press f8 to boot into safe mode. The kb and mouse are working in UEFI and when booting to the USB repair/installation drive. They also still work in the Windows 7 installation I have on my other SSD which I connected. But I have to boot w7 from the USB repair/install drive and press the "boot another OS menu". When I don't do that and get get the regular w10 menu to ask for which OS to boot into, the kb and mouse aren't working either.

Is there any way to fix it? Sadly enough, I removed my backup image and some recent restore points some days ago, so I only have one from months ago. I do know I tried installing some w10 updates , some of them kept failing to install. I can get my hands on a ps/2 keyboard tomorrow, so I might be able to boot into w10 then. But I still don't know how to fix it then. I can't imagine that the w10 USB drivers or something are gone or broken.

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Hi all!
I've been using seven (32bit version) for quite a while now on my laptop ( MSI GX710PX - amd turion64 x2, ati hd2600 (512MB), 250 GB,2 gigs of ram). The first installation did the problem mentioned in the title of the topic after i installed Kerio personal firewall - i didn't know what to do, so i just reinstalled windows.

But now it happened again:
The comp was running for 3 days, i turned it off @ around 2:00 am, then turned it on at 8:00 am - for the first time i could login, and i even see the taskbar and the background, but the icons never showed, i couldn't click anything on the taskbar either, ctrl+alt+del did nothing, so i had to restart it manually. The login screen showed up, i entered my password, but it never made it to the desktop, it just got stuck like that, the HDD wasn't spinning or anything - restart - in safe mode it boots up normally , so i uninstalled a few recently installed programs ( mkvtoolnix and alike ), but after restarting it got stuck at the login screen again.

Now normally i would just reinstall windows, but after two months it has too many programs - lot of time to install them again
So i thought i'll ask here for help! The notebook has XP as it's main OS, seven is installed on a virtual harddrive (30gigs).
Thank's for any kind of help in advance!

Answer:Build 7077 stuck @ login screen!

Hi there
I can't give you a reason as to the error but this might work.

Try starting Windows in SAFE MODE as you've done but disable Networking and then shutting down. This should clear out any "Stuck" services. Switch off Firewall and uninstall any AV software whilst in SAFE MODE.

Incidentally while you are logged on in save mode see what starts automatically and stop those you don't need -- there are posts around suggesting what you can stop running automatically.

When you try again in "Normal mode" start DISCONNECTED from any network and switch your wireless card off.

Cheers
jimbo

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dear bleeping computer,
 how are you guys?....
here's my story why i need help: so my uncle asked me to repair his very slow acer laptop, so i said why not?
i got it, directly got to ssafe mode caus it was very slow, downloaded malwarebytes anti-malware, ran a scan and it found 7028 threads .... it took long enough to delete maybe 6497 threads and then it shut down(because the charger didnt get electricity) then i restarted in safe mode ran the scan again and found threads between 300 or 400 in numbers. it took hours to quarantine them, fell asleep and in the morning, the safe mode worked fine. so i geussed why not go to normal mode, when all the threads where removed. did that and till now mouse & keyboard freezes when starting up and seeing the cursor. it  gets stuck at login(where you have to), so i cant login or go to explorer to do anything, please i need help.... i dont got any backup cd's orso because he lost everything and its an old pc..... i'll try to upgrade it to window 7 maybe after it's repaired...
 
hope there is help
regards,
Daniel

Answer:mouse & keyboard stuck on login screen

try an external mouse and keyboard with USB,
 
if you dont have anything on it that you need backed up or saved, i would create a bootable vista install CD or usb drive and re-install vista using your current productkey/id

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My Lenovo Yoga 2 has some very weird issues that is preventing me from using it. Here's a list of the issues I've noticed:- When I hover over the power icon, there is no option to restart, shutdown or sleep. This only occurs randomly.- I no longer have internet connection. A red "x" is on the connection icon. I'm not able to put it into airplane mode either.- Cannot sign in. When I input my password/pin, it'll load and then restarts. But when I do get in, there is a black screen and I get an error and it restarts.- When left on the sign-in screen, it'll restart by itself- The initial loading screen is longer than usual.The last thing I remember doing before this happened was ripping CDs using an external optical drive. I'm not tech savvy so I probably won't know much terminolgy about computers but I'll do some quick research when needed.













Solved!

Go to Solution.

Answer:Lenovo Yoga 2, stuck on login screen. Need help!

Have you tried performing a system restore? This may help restore your computer to a working condition. Read this on how: http://windows.microsoft.com/en-us/windows7/restore-system-files-and-settings

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Hey there, new here and need some help. Here's what happened:

I opened internet explorer and typed in a google search and hit enter and it popped up a new instance of iexplorer instead of just searching in the current window as usual. Then, links I clicked on opened new windows which is not the usual setting. When I clicked in the middle of text on a web page it would highlight everything. Strange little things like that.

So, I clicked start > Turn Off > Restart and nothing happened; it just went back to the desktop. Pushed the Windows key and it wouldn't open the start menu. Finally I had to do a hard shut-off.

I waited a minute and booted the computer back up when it stopped at the login/password screen as usual. I typed the password and hit the Enter key and it just deleted the password and stayed on the page. So, I retyped it and clicked with the mouse on the green arrow button with the same result. Laptop built in mouse button did the same thing. Eventually it just froze entirely and I could not even type in the password box. Also, the little help icon on this screen would not bring anything up; it's like all the keys got remapped to different functions.

The only recent updates were the automatic Windows updates upon shutdown earlier today and the comp worked fine after booting up after that the first time.

Any thoughts?

I'm on a Dell laptop with XP Home.

Thanks


EDIT: I hard shut down the comp again and let it sit for about 15 min. Booted... Read more

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My son bought his first laptop (with his own earned money)  1 1/2 years ago.  a few months ago it began running really slow and then eventually wouldn't boot up.  we ended up doing a factory reset.  Fast forward a couple months and we are having the sam issues and now it gets stuck on the login page.  I have ran the sysem extensive test and
 
I ran the test and everything passes.  Please advice us what we can do next.  sooo disappointed!

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Hello,

So here's my issue: I started my computer and came back to find a BSOD. It displayed an error code and mentioned something about a driver error. I waited until the loading reached 100%, but it didn't restart on its own so i shut the computer down manually by holding the power button on my case. Then it booted up, but it got stuck on the spinning circle of dots. I have been able to press CTRL+ALT+DEL while at the spinning circle which bring me to the login screen but without the box to enter my pin, however, I am able to access the network, ease of access and power options. I have tried restarting, shutting down, and holding shift while restarting in an effort to boot with safe mode but none have gotten me farther than the spinning circle. I have searched a lot of forums and many have had similar issues to mine but none of the fixes that were suggested got me anywhere. Attached are photos of the different screens I'm seeing which hopefully shed some light on the issue I'm having. Thanks!

Answer:Stuck at spinning circle before login screen

Hello and welcome to TenForums

How long did you wait for the spinning circles to complete whatever background tasks were going on? Sometimes it can take a long while if the problem happened when Windows was in the middle of an upgrade when it restarted. Next time just go and have a cup of tea and leave it for say 30 mins.

If that does not work you are going to have to boot from a W10 installation media disk or USB and go into advanced startup options to try and refresh windows.

USB Flash Drive - Create to Install Windows 10

Refresh Windows 10

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Hello,

So here's my issue: I started my computer and came back to find a BSOD. It displayed an error code and mentioned something about a driver error. I waited until the loading reached 100%, but it didn't restart on its own so i shut the computer down manually by holding the power button on my case. Then it booted up, but it got stuck on the spinning circle of dots. I have been able to press CTRL+ALT+DEL while at the spinning circle which bring me to the login screen but without the box to enter my pin, however, I am able to access the network, ease of access and power options. I have tried restarting, shutting down, and holding shift while restarting in an effort to boot with safe mode but none have gotten me farther than the spinning circle. I have searched a lot of forums and many have had similar issues to mine but none of the fixes that were suggested got me anywhere. Attached are photos of the different screens I'm seeing which hopefully shed some light on the issue I'm having. Thanks!

Answer:Stuck at spinning circle before login screen

Hello and welcome to TenForums

How long did you wait for the spinning circles to complete whatever background tasks were going on? Sometimes it can take a long while if the problem happened when Windows was in the middle of an upgrade when it restarted. Next time just go and have a cup of tea and leave it for say 30 mins.

If that does not work you are going to have to boot from a W10 installation media disk or USB and go into advanced startup options to try and refresh windows.

https://www.tenforums.com/tutorials/2...dows-10-a.html

Refresh Windows 10

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Hi Guys at SevenForums Im back again(i know you guys are tired of me, lol)! O.K., here goes:

first, I got an alert from the action center saying I have a virus( although i know it would be helpful, i do not remeber the virus' name, sorry), it showed the name, and suggested i remove it. So i downloaded mbam, installed it, updated it, and ran it. it discovered 1 moderate, 3 low risk infections so I removed them all. I ran a quick scan afterwards to confirm the system was clean...and system was clean. ( I also ran a quick scan with VIPRE Internet Security 2013 and found 0 infections)

second, I received a windows update alert saying there were updates available. I figured that would be a good idea right about now to fully update my system with any vulnerability releases, so i let them download, but i always choose when to install them. They completed download and were "ready" for install. so I shutdown the computer so it can install the updates. So far, all textbook stuff right?

Here's where it got tricky...

O.K. so third, it gets to the windows screen, but the login screen never appears just the mouse cursor. I chalk it up to the updates now being configured,...so I wait...and wait...and wait. So now its been 15 min and things are not looking textbook at this point. the display is still showing a black screen and I notice the HDD light is not flashing, so its not crunching. Since no data was being crunched I figured it safe to power down and retry, but the power ... Read more

Answer:computer will not load login screen after failed Windows Update Instal

Have you tried safe mode or Safe mode with networking ?
Totally shut down the machine/ Unplug and Hold the power button down for 30/ 45 seconds, (power drain)
Plug back in and Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual,

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Hi All, As the title states - New Windows 10 Update is not letting me access my desktop after I login to my account. I am just staring at a black screen with my cursor on it. I have tried to open up task manager, but nothing happens.  Any suggestions? Help would be greatly appreciated!Mike

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After the last updates, my computer required a login password. I tried blank and then ran Live CD to find the password. It could not. I finally had to reformat and reinstall.

It worked great the rest of day. Then it updated and all of a sudden, the same problem is back.

Any Help????

Thanks!!!

Answer:After most recent windows 7 updates, computer requires a login passwor

Hi i would go back to a restore point before thr updates. and see if it requires a password if not then i would set a password then do the updates again then if your password works to log in then can change it back to not using a password.

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Odd issue, been playing with computers since the 90s and never seen this happen. All of a sudden like my keyboard and sometimes my mouse are unresponsive at the windows 7 login screen. Sometimes the mouse works, sometimes it doesnt. If it doesnt work initially on power up it has worked every time so far after a reboot. Keyboard works just fine in the bios and just fine in windows after i use the onscreen keyboard to log in if the mouse is working but no response on the login screen. Capslock/numluck and any other button that should activate or change lights on the keyboard have zero effect when the keyboard is unresponsive.

Anyone ever seen anything like this? Ive just recently formatted/reinstalled a couple times without issue. Have been playing around with some virtual machine and vpn programs. Using avast antivirus this time around, used avg before, nothing else should really be different. Ive formatted hundreds of times and never seen this, pretty sure hardware is not the cause as it works fine before/after login screen. No strange new software that I can think of other than a vpn software program which ive only used in a virtual machine environment. Unless I somehow got a virus or malware that avast and malwarebytes cant detect Im kinda stumped, cant seem to figure this one out on my own, any thoughts? I spose the easy answer is just format again but I hate having a problem I cant solve.

I should mention i did try uninstalling avast as would be the first obvious step ... Read more

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My HP Pavilion laptop is not completely frozen. My touchpad works, as do some of the function keys like mute and light/darken screen, plus the up arrow so I can see the background desktop (lock screen?) with pretty picture, time, date and battery status. The problem is the "Sign in" and the power/restart/shut down/hibernate, etc option thing are "darkened," you know that thing the computer does when things are not available, when features/menu items are not current options.It's like my laptop is stuck in shut down, but won't actually shut down or restart. And as a computer is shutting down you lose features and can't do much if anything with it. This has happened a couple times before during updates. Both times I unplugged it, waited for the power to drain, plugged it back in and it started as normal no problem.No such luck this time. I have heard of similar problems in support forums, but most of that was upgrading from 8 to 10 so I doubt they can help me.I have an HP Pavilion 5th Gen Intel Core i7 Processor with Windows 10 Home 8GB memory. Any help would be greatly appreciated.Thanks

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Hi all
I'm new and a bit of a technophobe - hope you can help.

We bought a new laptop a couple of weeks ago and set it all up. Seemed pretty easy - set itself up after switching on, logged on with password to network and we were away.

We have 2 logins A and B set up on it. My partner switched it and it came up with the login screen A and B with 2 icons - he went to click on his and it didn't respond. No mouse is attached, we are using the keyboard mouse. Tried to restart with the on button, but the same thing happened. I tried it again and it went through a process and offered safe mode and normal mode, I tried it separately on both and it came back to the login screen and the click wasn't responding.

It is now stuck on battery mode, because we can't get passed this screen and turn it of properly. Any suggestions?

Thanks very much.

Answer:Brand new Satellite L300 stuck on login screen

We have now plugged a mouse in and it worked with a mouse and then flicked over to allow us to use the touch pad. Might I have this problem again?

Thanks

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Hello, I am having issues with the computer I built for my grandparents. http://speccy.piriform.com/results/BdOHfoWmZDbDeWQUSFD5LWv

I will turn on the computer, reach the user login screen. There are 3 users to pick from. It usually doesn't matter which I pick. Sometimes this issue will occur sometimes it won't. There are 2 different variations of the issue. 1.) I will click on a user to login to but no password prompt will appear, just the mouse and the blue flowery looking background is present. 2.) I will be able to input a password but the desktop fails to load and all that is present is the mouse and the spinning circle with Welcome next to it.

The only way I get out of either issue is to do a manual shutdown. Sometimes I can login without and issue. I've found booting into Safe mode, rebooting from safe mode then attempting to login allows me to login, but I have no idea whether or not Safe mode has anything to do with it.

I hope you guys can shed some light on my situation. Thank You

Update 1: I have ran Memtest86 for a pass and a half and received no errors. I've also attempted to do a system repair, and sfc /scannow. https://www.dropbox.com/s/pa97zzruxo5mk2s/sfcdetails.txt
 

Answer:Login Issues, stuck Welcome screen, no password prompt

Memtest needs to be run for at least 8 passes to be any where near conclusive.

I can see in the Speccy report you only have 4GB or Ram and it is all in the same slot so it will only be running on a single channel, performance should improve if you put another matched RAM stick in the other channel so it will then run as dual channel.

The Speccy report also shows every voltage, including the CMOS battery, as being a long way off from what it should be. I do suspect this is a misreading as the system would be unlikely to run at all if these readings are correct. I would check the reported voltages in the bios and post them back here.

Finally the SFC scan results show a problem with the TVEncDec manifest which is corrupted. The best way to fix this is to run a Repair Install: Windows 7 Repair Install
 

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My HP Pavilion laptop is not completely frozen. My touchpad works, as do some of the function keys like mute and light/darken screen, plus the up arrow so I can see the background desktop (lock screen?) with pretty picture, time, date and battery status.

The problem is the "Sign in" and the power/restart/shut down/hibernate, etc option thing are "darkened," you know that thing the computer does when things are not available, when features/menu items are not current options.

It's like my laptop is stuck in shut down, but won't actually shut down or restart. And as a computer is shutting down you lose features and can't do much if anything with it. This has happened a couple times before during updates. Both times I unplugged it, waited for the power to drain, plugged it back in and it started as normal no problem.
No such luck this time.

I have heard of similar problems in support forums, but most of that was upgrading from 8 to 10 so I doubt they can help me.

I have an HP Pavilion 5th Gen Intel Core i7 Processor with Windows 10 Home 8GB memory. Any help would be greatly appreciated.

Thanks
 

Answer:My brand new HP Pavilion laptop is stuck on the login screen

holding down the power button for 20 seconds until it switched off worked. it just restarted like normal.
 

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I'm having trouble logging into one of my Desktops with Windows 7. I had simply locked my desktop and when I came backup, on waking up the monitor, I noticed that the screen shows the text "Press ctrl+alt+del to login" with the Windows 7 logo underneath
on a black background. This used to be the default blue wallpaper earlier. On pressing ctrl+alt+del as usual, I see no user account displayed and no text box to enter the password. Only the "Ease of Access", "Cancel" & Shutdown buttons are showing
on a black background. I can't enter the password anywhere. I restarted the machine to check if the problem disappears but to no avail. It still doesn't gives me the password box and a black background.
I've tried memory tests and startup tests from the boot menu and its still not fixed. Even safe mode gives me the same login screen without a place to enter my password. When I try to Remote Desktop to this machine from another machine, it gives me the same
3 buttons on the default wallpaper and no place to enter the password or select a user.
Any ideas on how to fix this. Any help will be really appreciated.

Answer:Stuck at login screen without password box & only cancel button

According to your description, please try the following methods for a test.
Method 1:
I would suggest you to run SFC scan to check for missing or corrupted system files.
Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link :
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
 
Method 2:
I would suggest you to perform a system restore
You can refer the link:
http://windows.microsoft.com/en-US/windows7/products/features/system-restore
 
If there is not any working Restore Point, please compare the following 2 registry tree with a working computer.
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
 
Best regards,
Della Li

6 more replies
Relevance 82%

My HP Pavilion laptop is not completely frozen. My touchpad works, as do some of the function keys like mute and light/darken screen, plus the up arrow so I can see the background desktop (lock screen?) with pretty picture, time, date and battery status.

The problem is the "Sign in" and the power/restart/shut down/hibernate, etc option thing are "darkened," you know that thing the computer does when things are not available, when features/menu items are not current options.

It's like my laptop is stuck in shut down, but won't actually shut down or restart. And as a computer is shutting down you lose features and can't do much if anything with it. This has happened a couple times before during updates. Both times I unplugged it, waited for the power to drain, plugged it back in and it started as normal no problem.
No such luck this time.

I have heard of similar problems in support forums, but most of that was upgrading from 8 to 10 so I doubt they can help me.


I have an HP Pavilion 5th Gen Intel Core i7 Processor with Windows 10 Home 8GB memory. Any help would be greatly appreciated.

Thanks

Answer:My brand new HP Pavilion laptop is stuck on the login screen

What is the actual model of you HP laptop? In the meantime.....try this......power off laptop, unplug AC power cord, then pull out the battery for 5 minutes. After the 5 minutes.....connect the AC power cord and power on " WITH OUT" the battery , now power on and lets see what happens.

3 more replies
Relevance 82%

Everything was working fine before I installed the latest Windows 10 automatic update. Now I can boot to the login screen and things looks good, but after I login I?m stuck on a black screen.

I can see a mouse cursor and if I hit curl+alt+del I immediately get the customary blue screen with options to Lock, Switch User, Sign Out, etc. But if I choose the Task Manager option I go back to the black screen and get a spinning cursor for a few seconds, then it goes back to being a regular cursor and nothing happens. So basically I?m stuck on this black screen. It?s not COMPLETELY black, since I can see the cursor, I just can?t go anywhere.

I can also, sort of, boot into safe mode. After login I?m on a black screen that says ?safe mode? in the corner and I see black and white Windows start button in the bottom left. Unfortunately, moving the cursor anywhere to the edge of the screen (eg over the Windows start button) shows a spinning cursor and if I click, it says ?The application is not responding. The program may respond again if you wait. Do you want to end the process?? but of course neither option has any effect, it?s always a spinning cursor.

Any ideas?

More replies
Relevance 82%

Everything was working fine before I installed the latest Windows 10 automatic update. Now I can boot to the login screen and things looks good, but after I login I?m stuck on a black screen.

I can see a mouse cursor and if I hit curl+alt+del I immediately get the customary blue screen with options to Lock, Switch User, Sign Out, etc. But if I choose the Task Manager option I go back to the black screen and get a spinning cursor for a few seconds, then it goes back to being a regular cursor and nothing happens. So basically I?m stuck on this black screen. It?s not COMPLETELY black, since I can see the cursor, I just can?t go anywhere.

I can also, sort of, boot into safe mode. After login I?m on a black screen that says ?safe mode? in the corner and I see black and white Windows start button in the bottom left. Unfortunately, moving the cursor anywhere to the edge of the screen (eg over the Windows start button) shows a spinning cursor and if I click, it says ?The application is not responding. The program may respond again if you wait. Do you want to end the process?? but of course neither option has any effect, it?s always a spinning cursor.

Any ideas?

More replies
Relevance 81.59%

Hi, I'm using a Dell Inspiron 15 with Windows 8 and was having an issue where videos were not playing and restarted my computer, left the room for a minute and came back to see it was updating. When the update completed I was able to log on, but there was only a black screen with a cursor. I tried restarting my computer and had the same result, and followed the first bit of advice in this thread (here) as the issue described was the same, and successfully opened the task manager to have the system boot in safe mode. However, when I restarted my computer it did not progress past the boot screen where I was greeted with nothing but a black screen. This has happened every time I have restarted and I am unable to access safe mode or log on normally, although I can reach the Advanced Startup Options screen.
Is there any way to fix this issue?

Answer:Black screen with cursor after login, then computer won't start up to login

F12 at reboot and run Dell Diagnostics

1 more replies