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Windows 7 installation gives black screen with cursor when booting

Question: Windows 7 installation gives black screen with cursor when booting

My pc won't load windows 10.. it gives Error code 0xc000000f.. it allows me to go to startup settings, to start in safe mode, in low resolution mode etc..., but anyway it wont log in, it gives an error UNMOUNTABLE_BOOT_VOLUME... So i decided to install a windows 7 with a bootable usb.. and when I boot from usb it loads the installation windows screen, then the windows logo, and then stucks in a black screen with a cursor and no options... I tried burning the windows in a dvd.. same problem.. anyone has some solutions ?

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Preferred Solution: Windows 7 installation gives black screen with cursor when booting

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi all..from this morning i am experiencing a problem which i mentioned as my Thread title,till last night my pc was alright,but when i went on to start my pc today i started to have this issue.. during booting when the welcome screen appears and i am finished with entering my login password and hit the enter button then the buffering starts and it holds fr some 1 or 2 seconds and then welcome screen is disappearing and instead of desktop A BLACK SCREEN WITH ONLY CURSOR SYMBOL is being displayed on the screen,the cursor is moving if mouse is moved but nothing more,the black screen is holding fr few seconds(3 or 4 may be) then the desktop is appearing with taskbar,icons,wallpapers and clock gadget.I have restarted my pc twice and also tightened the cables connecting graphics card,monitor and hard disks(to fix any scope of loose connection ) ,but it didn't serve my purpose,If u guyzz plzz help me and suggest me some tweaks or solutions then it will be of much help for me..

Thanks in Advance

Answer:Windows booting up to black screen with a cursor only

Mac some system specs please mate
System Info - See Your System Specs

If you can get into safe mode (power op and tap F8) run these


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < if you need too try the /f and /r in Option 2

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When booting my pc, it goes past the windows logo and just before the login screen appears, the screen goes black and all I see is my cursor, I can't move the cursor or do anything with the pc. The only solution that seems to be working is I have to boot from cd and reinstall windows 7. I really don't want to do this everytime I boot up my pc as the installation takes around 45mins. Any ideas would be greatly appreciated.

Answer:When booting windows 7, all I see is a black screen & cursor...

Work through these steps for Troubleshooting Windows 7 Failure to Boot

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Hi, my PC has been acting up for about a week now. I have 2 Samsung 24inch Monitors and a decent gaming PC. I have tried all the options this forums has brought to me such as control alt delete and recovery mode, nothing has worked so far.

i have just upgraded from 7-10 and it just wont start up without booting to that black screen, i am looking for answers and help on this. Please suggest anything!!

Answer:Windows 10 Booting to a black screen & white cursor

Originally Posted by Regimite


Hi, my PC has been acting up for about a week now. I have 2 Samsung 24inch Monitors and a decent gaming PC. I have tried all the options this forums has brought to me such as control alt delete and recovery mode, nothing has worked so far.

i have just upgraded from 7-10 and it just wont start up without booting to that black screen, i am looking for answers and help on this. Please suggest anything!!



My experience helping a neighbor with this problem was that some piece of hardware was not connected properly and the device driver had to time out (over 4 minutes) and then Windows launched properly and he could sign in. We then checked the device manager and saw a problem. Unistalling the problem hardware, plus checking for startup software (using msconfig), and then checking starup services (computer management), and then the startup program in the use profile and the all users profile and deleting stuff that obviously was going to the Internet for updates (e.g. Acrobat) solved the issue.

How long have you waited to actually get a signin screen?

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Hi Folks, I've got an urgent problem.

I have a relatively new Dell Inspiron 1564 with Windows 7 Home Premium 64bit on it. The problems started when I removed Dell's preset "data" extended partition (D:\). I then extended the C: partition where Windows is to the whole drive minus the recovery partition (which I labeled as R:\). A "bootmgr is missing" error happened until I made the Recovery partition as Active (which I thought was very weird in itself). But the laptop seemed to boot as normal.

Then, out of the blue, I turned it on and once past the Dell splash, a black screen with a blinking cursor on the left corner came. I couldn't boot into Advanced options (F8) or Windows at all. I tried using a recovery Windows 7 USB stick that I had and was able to get into System Startup Recovery but this hasn't worked to fix the problem. Messing with the cmd has not helped either. However, I can still get into Windows if I boot to the USB, because it shows "Windows 7 (Recovered)" in the boot menu, which happened after a Startup Recovery. So Windows itself seems fine, its just the boot sector that's messed up. I tried using Dell's recovery feature and reinstalled Windows on the C: partition but this didn't change anything. The problem seems to be the bootmgr is on the R: drive, not the C: drive.

I need to fix this very quickly so urgent help is much appreciated!

Answer:Black Screen with Cursor prevents booting to Windows

Did you try pressing the F12 Key?

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Hi, my PC has been acting up for about a week now. I have 2 Samsung 24inch Monitors and a decent gaming PC. I have tried all the options this forums has brought to me such as control alt delete and recovery mode, nothing has worked so far.

i have just upgraded from 7-10 and it just wont start up without booting to that black screen, i am looking for answers and help on this. Please suggest anything!!

Answer:Windows 10 Booting to a black screen & white cursor

Regimite said:

Hi, my PC has been acting up for about a week now. I have 2 Samsung 24inch Monitors and a decent gaming PC. I have tried all the options this forums has brought to me such as control alt delete and recovery mode, nothing has worked so far.

i have just upgraded from 7-10 and it just wont start up without booting to that black screen, i am looking for answers and help on this. Please suggest anything!!



My experience helping a neighbor with this problem was that some piece of hardware was not connected properly and the device driver had to time out (over 4 minutes) and then Windows launched properly and he could sign in. We then checked the device manager and saw a problem. Unistalling the problem hardware, plus checking for startup software (using msconfig), and then checking starup services (computer management), and then the startup program in the use profile and the all users profile and deleting stuff that obviously was going to the Internet for updates (e.g. Acrobat) solved the issue.

How long have you waited to actually get a signin screen?

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I installed Windows 10 yesterday and I had kept my laptop on power and I went away for a bit and when I came back a couple of hours later, my laptop's screen was black but the lights on the laptop blinked so as to show that it had just restarted. So I waited for it to start, however the screen is black and there's absolutely nothing happening.

I googled the problem and found that people could see a cursor or a pointer on their screen but it's not coming for me. Also, my laptop is a 2 year old Dell Inspiron 14z. Can someone help me with this problem please? I need to access my computer, I have to travel in a week. Also, if it helps, I was updating from Windows 8.1 to Windows 10, and I don't have any CD for Windows 8 as it came pre-installed with it, with the shopkeeper telling me that Windows 8 comes installed in the BIOS so there's no CD. Anyway, I really need to access my laptop asap so can someone help me out please? I have got absolutely no clue as to what I should do.

Thanks

Answer:Black screen WITHOUT cursor after Windows 10 installation

Do you have a recovery partition? Most come with a recovery partition to factory reset them. Check your manufacturers site to see how to access it.

As long as you have a valid key you can d/l a copy of Win 8.

Windows 8 and Windows 8.1 ISO - Download or Create

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Specs:
Intel 2600k
Asus Maximus V Extreme
Nvidia GeForce GTX 590(1 GPU disabled)
Samsung Evo 840 250 GB(19 GB space left before installing, however the setup said everything was fine)
2 Western Digital Blues 500 GB


I've been looking at the forums here looking at the two posts about the black screens and so far that is no help to me. So I decided to install Windows 10 EDIT: With the Media Creation Tool 64-bit, just before I went to sleep hoping for it to be fine and dandy in the morning but that wasn't what happened. I went to sleep as it was copying files, then it went to the next stage which I don't recall and then it started turning my monitor on, then back on and for a millisecond, it would show the progress of the update going up each time, but at the same time my monitor would turn off. I fell asleep and woke up to my monitors turning off and on again but nothing popped up for a millisecond. I was so confused, came here, read some threads and ended up rebooting. Now my computer would start up, show me my motherboard brand(Asus RoG), then goes to the Windows 8 logo, italic blue square windows, with the loading circle dots under it. When it was finished, it faded out and that's when it started to repeat the turning off the monitors and turning back on, this time the windows logo was off centered and frozen(wasn't moving). That popped up 3 or 4 times, depending one restart, then my monitors would go to sleep. I forgot to mention I have dual monitors and I've read ... Read more

Answer:Windows 10 Black Screen During Installation Sometimes with Cursor

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Hello, When I'm working with laptop, suddenly  a blue screen with following error appears "KERNEL DATA INPAGE ERROR (sapceport.sys)". After this issue whenever I switch on my laptop a black screen with cursor on top left corner appear for sometime.Then after sometime windows logo shows up and login properly. I'm encountering this problem for many days.  Even i have increased my RAM. But still the problem exists. Solution to resolve this problem is really appreciated.  Thanks in advance.

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So basically, I've been dealing with this issue ever since I've upgraded to windows 10 months ago. I've done disk checks sata port checks almost everything under the sun and still have not found a solution to my problem.
____
Months ago, anytime my computer was shut down for more than an hour or 2 I would encounter an interesting unique problem. After booting and loading the bios screen, the next screen would be black and would hang there and I would have to hard reset and try again. I would keep having to hard reset until it would boot into the Windows Boot Manager and from there I would hit the Reset button or go to the advanced settings, and hit continue to windows 10 and it would from there boot into windows successfully. AHA! now you must be thinking "Simple work around! Simply boot into the Windows Boot Manager every time you shut down your computer and easily but annoyingly bootleg boot into windows 10 everytime using the Boot Manager options" and I thought the same. Unfortunately unless I let my computer get to the boot manager by hard resets at that black screen I cant get windows 10 to boot, If any of you have any suggestions please let me know.
I've reinstalled windows 10 again for the 2nd time on a new ssd in hopes that it was a drive issue but that does not seem to be the case, This is my second install of windows 10 on this ssd. This time I've installed windows HOME instead of Pro.
Does anyone know if I've wasted a write cycle on this new Sa... Read more

Answer:black screen no cursor after update on fresh windows 10 installation.

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So basically, I've been dealing with this issue ever since I've upgraded to windows 10 months ago. I've done disk checks sata port checks almost everything under the sun and still have not found a solution to my problem.
____
Months ago, anytime my computer was shut down for more than an hour or 2 I would encounter an interesting unique problem. After booting and loading the bios screen, the next screen would be black and would hang there and I would have to hard reset and try again. I would keep having to hard reset until it would boot into the Windows Boot Manager and from there I would hit the Reset button or go to the advanced settings, and hit continue to windows 10 and it would from there boot into windows successfully. AHA! now you must be thinking "Simple work around! Simply boot into the Windows Boot Manager every time you shut down your computer and easily but annoyingly bootleg boot into windows 10 everytime using the Boot Manager options" and I thought the same. Unfortunately unless I let my computer get to the boot manager by hard resets at that black screen I cant get windows 10 to boot, If any of you have any suggestions please let me know.
I've reinstalled windows 10 again for the 2nd time on a new ssd in hopes that it was a drive issue but that does not seem to be the case, This is my second install of windows 10 on this ssd. This time I've installed windows HOME instead of Pro.
Does anyone know if I've wasted a write cycle on this new Sa... Read more

Answer:black screen no cursor after update on fresh windows 10 installation.

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I'm experiencing an issue I've been reading on here, all of the solutions thus far haven't worked for me yet though. My computer is booting up and after getting past the login screen, it will boot to a black screen with the cursor. Ctl+Alt+Del will let me bring up the task manager, and I can run explorer from there, but no programs or the like are available to run or anything of the sort. I know how I got here; I accidentally set my secondary hard drive (blank drive, just sort of for overflow once needed) as the Primary Drive. Upon booting, I was given the BOOTMANAGER is damaged screen and went through getting that all taken care of, resetting the MBR and such via the Repair/Recovery Console on the Install disc. That brings me to where I am now, logging in to a black screen with only the cursor. Upon booting into safe mode, I noticed that it was loading all my info from my "Windows.old" folder from when I upgraded to Win 7. I assume that when I set my OS for the recovery console, it used the OS found in Windows.old as opposed to the one I had been using before. I'm currently stuck trying to get this thing fixed any way possible. I assume I can install a fresh install of Windows 7 Ultimate on my secondary hard drive, and troubleshoot from there, or just use that as my boot drive, but if I can avoid that I would like to. Any help is appreciated, thank you!

Answer:Windows 7 booting into Windows.old folder, black screen with cursor

Hi rrrrramos, and welcome!

when you boot up your machine, you can press a F key (typically F12, but consult your motherboard manual to be sure) to bring up the menu where you can choose the device from which the system should be loaded. This way you can avoid the bootloader on your blank drive. If this works, then you can further troubleshoot from within Windows.

If this does not work, then I would suggest disconnecting the blank drive altogether after which you can run the repair install on your system.

Also, you can use Partition Magic (just make a bootable disk with it on someone elses computer) to change properties of your drives.

Hope this helps.

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Hello and thank you all for any help or ideas. In general, on startup my computer is 'scanning and repairing' drives, then booting into a black screen with cursor. I don't have a pc easily available to install usb boot programs but have tried a couple thus far. Refreshing or restoring are not good options for me because i am afraid i will loose much of my software licensed to me long ago from school, which is more valuable than the computer. Figured Id ask around before taking it in. Here are the details..

HP dv7t-7000 notebook from 2012 running windows 7
Intel core i7-3720QM cpu @2.6ghz
8192 mb ram
Hdd are two ATA
Bios id f.13

6 weeks ago it auto updated to windows 10 build 7600
1 week ago it started having trouble starting up
-i believe it said something about 'initialize error' on startup screen and went into 'windows repair' for some time.
After that on startup it will briefly say 'disk checking' then 'scanning and repairing drive:' d, sometimes c, and (\\?\volume.. then the windows startup login sound but just a black screen with movable cursor.
I had read that this can be a driver issue, so i have tried logging in blind, clicking around, switching the screen projection, and leaving it over night all multiple times to no avail, just the black screen.

Tried multiple cold boots

Booting into safe mode gives me black screen with cursor and safe mode text in the corners but nothing more.
Safe mode with command brings same but with 'hp recovery manager' wi... Read more

Answer:Booting to black screen with cursor

Please try to upgrade again, this is basically the same as a clean installation except that you keep all your stuff
Folllow the tutorial carefully.
Windows 10 - Upgrade Installation - Windows 10 Forums

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Hello and thank you all for any help or ideas. In general, on startup my computer is 'scanning and repairing' drives, then booting into a black screen with cursor. I don't have a pc easily available to install usb boot programs but have tried a couple thus far. Refreshing or restoring are not good options for me because i am afraid i will loose much of my software licensed to me long ago from school, which is more valuable than the computer. Figured Id ask around before taking it in. Here are the details..

HP dv7t-7000 notebook from 2012 running windows 7
Intel core i7-3720QM cpu @2.6ghz
8192 mb ram
Hdd are two ATA
Bios id f.13

6 weeks ago it auto updated to windows 10 build 7600
1 week ago it started having trouble starting up
-i believe it said something about 'initialize error' on startup screen and went into 'windows repair' for some time.
After that on startup it will briefly say 'disk checking' then 'scanning and repairing drive:' d, sometimes c, and (\\?\volume.. then the windows startup login sound but just a black screen with movable cursor.
I had read that this can be a driver issue, so i have tried logging in blind, clicking around, switching the screen projection, and leaving it over night all multiple times to no avail, just the black screen.

Tried multiple cold boots

Booting into safe mode gives me black screen with cursor and safe mode text in the corners but nothing more.
Safe mode with command brings same but with 'hp recovery manager' wi... Read more

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Hey all,

Have the laptop of a friend's gf with me and boy is it giving me grief. Long story short, it is a refurbished HP that had Win7 Pro factory installed as a factory-refurbed computer...her mother gave it to her and then Win8 was installed via upgrade path, and then Win 8.1 installed via upgrade path. I do not have the license key for Win7 or Win8 (nor can they provide it to me...) so I am stuck trying to get the current install repaired else they are out a few hundred bucks to buy another copy of Windows because none of them remember if they even have install media for any of it. I can't try a PC Refresh or Restore as I don't know what the license key is.

The issue is that all user accounts (including in Safe Mode) boot to a black screen with a cursor. I get nothing at all. It also seems incredibly sluggish. I can ctrl-alt-del to get that screen for signing out, etc, and I can open the Task Man. and get to some basic functions that way.

When first booting to the black screen with cursor, there is often an Explorer.exe memory error with the same codes each time. I also get this if I run certain programs that require rundll.

First, I thought I would try System Restore....but they have System Restore turned off on the machine (very smart 9_9), so no system restore points are available. Then, I thought I would try the 'sfc /scannow' command to see if that repaired the issues, but it will reach varying percentages of completion of the "Verification Phase" (incl... Read more

Answer:Win 8.1 Pro 32-bit booting to black screen with cursor...

My suggestion is to post the problem on the HP Support forums. They have quite a number of troubleshooting links that you could use, once you post there: Home - HP Support Forum

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Hi guys,

never had to post any questions about windows issues as I could find all my answers on the net.
Well, not now.
I had to reinstall the whole machine from scratch because old HDD has been playing up.
This is what I did:

1. Imaged old (faulty) drive to new one - just because I needed some data out of it and the old one was very slow and freezing.
2. run the system with new imaged drive - all working except sometimes it was playing up, so I decided to upgrade to another drive with Win8.1 from Win7
3. have plugged in new HDD to SATA0 port and the imaged drive to port SATA2
4. installed Win8.1, copied data over, reinstalled applications and so on.
5. all working perfectly. Now every time I boot up the machine, I'm offered options if I want to boot to Win8.1 or Win7. No problem there.
6. Now I wanted to remove the imaged HDD from SATA2 port, so I did - and here comes the problem:

All I get now is the black screen with flashing cursor in top left corner. How is this possible ?
Can anyone please help ?
When I plug the second drive in all works as before. I just have to remove the second drive. How can I do this?
In the attached image you can see my drives from Win8.1
the Disk0 is the one I need to keep - that's a Win8.1 ( C: )
Disk1 (imaged HDD) is the one with Win7 on it and needs to be removed.

Any help is much appreciated.

Answer:Booting Win 8.1 gives black screen with flashing cursor

anyone ?

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hi,i need some help. i have a dell dimension 8300. when i boot up my PC i get a black screen with the mouse cursor on. I can move the cursor but nothing else comes up. this happens after the windows xp loading screen.before this started happening i was getting a message every time i booted up saying system battery voltage low. then this problem started.i have replaced the cmos battery and resetted my bios settings, but to no avail.i have tried changing the order the drives boot up in, and putting the cd drive to boot first, so i can use my xp cd to do a repair install, but this didnt work either, i still just get the black screen.Help!!

Answer:black screen with white cursor when booting xp

try tapping F5 as computer is starting this should get you into Safe Mode then Do a System Restore to old Date

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Hello!  Sorry if im not posting this in the right place please let me know if i am.  I have an asus G73J that wont boot.  It was recently upgraded to windows 10 64bit. I can get it to the flash utility by spamming f4 but i dont know what to do from there.  Any help would be greatly appreciated!!

Answer:Booting to black screen with blinking cursor

Do you have the system recovery media set for this?

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Hi, new to the forum.

I'm working on a dell inspiron 1525 for a friend. It came with vista but it was loaded with virus's. I formatted the hard drive and am now trying to install windows 7. The problem is that Everything that I am trying in just going straight to a black screen with a blinking cursor at the top left corner. I have done some research on this problem but none of the comments were from new installs. Vista was working fine except for being slow so i'm not thinking anything hardware related.

I've tried booting from cd, flash drive....and its all doing the exact same thing.

Any help would be great. Thanks

Answer:Black screen with flashing cursor when booting W7

First run the Dell Diagnostics from boot to test the hardware: Dell Diagnostics Utility - How to Run the . If they run then I would try to keep the Dell OEM Diagnostics partition - at Step 7 of Clean Install Windows 7 delete all partitions but it. Recovery will no longer run after reinstall so delete it too.

Use the installer provided in Step 1 of Clean Reinstall - Factory OEM Windows 7 burned to DVD or written to flash stick using tool in Step 2. Unplug all other HD's and peripherals, Boot the installer by tapping the F12 key at boot to choose boot device. If you get a flashing cursor it is not booting the device.

If problem persists Boot into BIOS setup, reset to defaults, save changes. (If an EFI BIOS you'll need to decide if you want UEFI BIOS vs. Legacy BIOS. If UEFI follow these special steps for Install, otherwise enable Legacy BIOS or Compatibility Support Module to proceed with normal install.) Set DVD drive first to boot, HD second, set SATA controller to AHCI, Save changes and Exit.

Then boot into Windows 7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10, or enter System Recovery Options to open a Command Box, type:

DISKPART
LIST DISK
SELECT DISK 0 (after confirming Windows 7 target HD #)
CLEAN
CREATE PARTITION PRIMARY
FORMAT FS=NTFS LABEL="WINDOWS 7"
ACTIVE
EXIT
EXIT

Next click Install Now, then Custom install to Clean Instal... Read more

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Hello!  Sorry if im not posting this in the right place please let me know if i am.  I have an asus G73J that wont boot.  It was recently upgraded to windows 10 64bit. I can get it to the flash utility by spamming f4 but i dont know what to do from there.  Any help would be greatly appreciated!!

Answer:Booting to black screen with blinking cursor

Do you have the system recovery media set for this?

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I went on holidays for 10 days, and I turned off the power to the computer. When I came home, I turned it on, and it got stuck on the welcome screen, so I restarted it manually and it gets stuck with a black screen with the cursor on it.
Here's a pic
Uploaded with ImageShack.us

Answer:Black Screen with cursor in the middle when booting

Turn on your computer and immediately start tapping F8. This should you get you the Advanced Boot Menu. From here, choose Last Known Good Configuration. If that doesn't work, try booting up in Safe Mode also from the same menu.

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Hello, I'm currently writing this from another laptop. I have a Gateway Netbook that runs on Windows 7 starter. The problem first arised when I went to access a tumblr blog that I usually visit, but it was loading incredibly slow, so I walked away from my computer a moment. When I returned, firefox had crashed, and when I went to try and minimize the screen I saw that all of my desktop shortcuts were gone as well as from the startup menu. I went to restore the firefox, and noticed that the page was trying to redirect me to a malware site, something .biz and an account cnn123 in the url as well. I immediately reacted by rebooting my laptop so that I could start up in safemode but what I got was just a completely black screen with a small flashing cursor. Nothing else.

What I did next was burn the avira rescue program onto my usb flashdrive after reformatting it, and I opened the bios menu so that I could boot up from my usb and use the program. (My netbook doesn't have a cd drive) I ran the scan and it detected 19 infected files, as well as I believe 108 alerts. All of the files from my c: drive are still there because avira scanned through them all, and after it was done scanning I set it to try and repair the files, and if it couldn't it would delete them. I restarted the laptop, removing the usb and having it boot up the way it should originally, but I still have the black screen with the flashing cursor. I'm not sure what to do now.

Also I will mention th... Read more

Answer:Black Screen during booting up with flashing cursor

Are you able to boot into safe mode?

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I recently started getting a black screen with only a cursor when trying to run my main windows installation after running sfc /scannow to try and fix an unresponsive windows update. I've tried ctrl/alt/del and sticky keys; neither one works. I've tried last known good config, safe mode, and low resolution video through advanced startup options, all of which also bring me to a black screen with the mouse pointer. I've tried startup repair (which finds no problems), system restore (multiple restore points which fail with the following message: "System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: An unspecified error occurred during System Restore. (0x8000ffff)" and sfc/scannow through my windows installation disk. I am getting "System repair pending which requires reboot to complete" when I run sfc from the disk, and have tried using SFC /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows at the command prompt with the same result. I also tried dism.exe /image:C:\ /cleanup-image /revertpendingactions. I made sure to change the drive to my directory and checked the spelling. I also tried the bootrec utility, but that didn't fix it either. I have a second drive that I cloned from this one about a month ago that I would be willing to fall back to, but I'm unsure exactly how to go about that. When I run that installation it works fine, but it's running most programs and processes from the dama... Read more

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Hi,

After booting Window 7 stuck on black with mouse cursor. While booting window 7 logo appears.
I try to some keyboard key like Ctrl+Alt+Del & Ctrl+Shift+Esc which is not working in black screen. But whenever I press Shift ket 5 times Sticky keys window pop up.

I try

1-Boot in safe mode, same thing.
2- Window repair try.
3- Fixing MBR, tried the commands which related to fixing Boot not working, same thing.

I found

When I try repair with recovery windows showed my window 7 installation is in D drive, but i install in C: drive which I can't find it, (via Diskpart command)

Answer:Black screen stuck after booting with mouse cursor

Any suggestion, I think my C: letter change to D: causing the problem.

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Hp Pavilion 14-b000ei - booting to black screen with mouse cursor. Help

Answer:Hp pavilion booting to black screen with mouse cursor

Welcome to the TenForums @patson

Are you able to enter Advance Startup mode and invoke System restore?

Do you have boot media that would allow you to invoke System Restore?

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Before vista booted into a black screen, I turned on my computer to discover that it wouldn't load my profile. I got to the welcome screen where you can choose which user you wanted and enter a password but I only have one user on that computer and I recently took off the password so I shouldn't even see that screen come up. I try to log in anyways and vista gave me an error but I don't remember the exact error. It had something to do with user profile though.

After a few attempts of trying to log in, I kept getting the same error and I couldn't load onto my desktop so I restarted the computer. After that I only saw the green loading bar for 2 seconds and saw a split second BSOD. I ran the vista recovery DVD and did a system repair. That repair fixed the BSOD but now I see a black screen with a movable cursor after the the green loading bar finishes.

I have tried system repair to no avail. Black screen in Safe Mode also. System restore does not work. Memory check came out clean. Checked the hives. I tried almost everything I read on the internet but to no avail. I really do not want to reformat my hard drive because I have a lot of important files on it.

Anyone have any more ideas that I have missed? Any input would be greatly appreciated!
 

Answer:vista booting into a black screen with only the cursor working?

Here is a method to back up your files, I suggest doing this first, then move on to a possible repair.

http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/
 

1 more replies
Relevance 81.59%

Upon restarting my Laptop I get a black screen with a blinking cursor in the upper right corner of my screen.

I can not get into safe mode, I tried Vista recovery tools (System restore, Startup repair (shows no problems).

I do not have any external hardware plugged in and have not installed any new hardware.

I am able to access my hard drive and back up small amounts of data through my backup software which is on disk.

Any help out there?

Thank you in advance.

Answer:Vista not booting? Black screen/blinking cursor

Dare I ask If you have used a Registry Cleaner?/Messed with your BIOS at all?

Unplug ALL usb devices, and restart. If this doesnt work, boot into, and try System Restore from the Advanced recovery utility on the Vista DVD. If this fails try a repair/upgrade re-install from the Vista disk.

Failing all the above steps may indicate Hardware failure.

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Relevance 81.59%

Vista 32 Bit Home Premium

Before vista booted into a black screen, I turned on my computer to discover that it wouldn't load my profile. I got to the welcome screen where you can choose which user you wanted and enter a password but I only have one user on that computer and I recently took off the password so I shouldn't even see that screen come up. I try to log in anyways and vista gave me an error but I don't remember the exact error. It had something to do with user profile though.

After a few attempts of trying to log in, I kept getting the same error and I couldn't load onto my desktop so I restarted the computer. After that I only saw the green loading bar for 2 seconds and saw a split second BSOD. I ran the vista recovery DVD and did a system repair. That repair fixed the BSOD but now I see a black screen with a movable cursor after the the green loading bar finishes.

I have tried system repair to no avail. System restore does not work. Memory check came out clean. Checked the hives. I tried almost everything I read on the internet but to no avail. I really do not want to reformat my hard drive because I have a lot of important files on it.

Anyone have any more ideas that I have missed? Any input would be greatly appreciated! Thanks!

Answer:Vista booting into a black screen with only the cursor working

Hi,
I think your display driver or video card need to be checked.

2 more replies
Relevance 81.59%

My sons computer will not boot Vista 32-bit. I get the black screen and blinking cursor. It will not start in safe mode. It appears to show up in the BIOS. I inserted a recovery disk, but when I click on repair, no OS shows in the box. I clicked install (and stopped there) used the SHFT F10 option and pulled up the Command Promt. From there did the earliest system restore I could find. Restore was successful, rebooted....and still the black screen. I've tried so many things, that I don't even know where to begin. Please help! Thank you. I know a little about computers, but I am not a guru, so please try to ABC as much as possible.

Answer:Vista not booting? Black screen/blinking cursor

Hi jipcie,

Let us try few steps to isolate the issue:
1. Disconnect any external devices connected to the computer.
2. Go to system set-up and ensure that Hard Drive is selected as the first boot device and followed by CD/DVD drive.
3. Save changes and exit.
4. If issue persists, run the built-in diagnostics provided by the manufacturer on the computer to check if the hardware is working fine.

Based on the system model F2 or DEL keys should let you enter the system BIOS. Kindly let me know the system model to assist you better

Please post the results.

4 more replies
Relevance 80.77%

I compressed the hard drive on my, HP nc6120 notebook, the next day I cut laptop on & got a black screen that says NACDM is compressed Press Ctrl+Alt+Del to restart; but all it does is come back to the same screen. I created a repair disc from another PC tuning Win7, put the disc in tried system restore no change, tried repair fix start up it says no problems found and does nothing else. Didn't have any problems till I compressed the hard drive trying to save space. Can anyone help or at least tell me what NACDM means?

Answer:HP laptop Win7 os black screen with blinking cursor when booting...

Try the same steps here to uncompress C drive which makes Win7 unbootable: BootMGR Compressed Message at Boot Fix - Vista Forums

If you are ready for a fresh start without the HP bloatware which is the worst install one can have of Win7, consider doing what most tech enthusiasts do to Clean Reinstall - Factory OEM Windows 7 and experience native Win7 performance for the first time on your PC.

Everything needed is in the blue link. You'll have a perfect install as long as you stick with the steps, tools and methods in the tutorial.

2 more replies
Relevance 80.77%

So i'm not getting bsod but hopefully i posted in right section of the forums. I cant boot into windows after i expanded reserved system k partition. Afte windows loading logo black screen appears with mouse cursor. I already googled problem thousand times and these are things i tryed:
Startup repair - didnt help
CTRL ALT DEL, shift pressing or any other combination of keys while on black screen didnt show any results
Restoring system to earlier point in time- for some reason all my restore points got deleted
Running computer repair with windows 7 installation disk - didnt help
Command prompt - sfc / scannow , diskchk etc also didnt help
Tryed few more options in command prompt i found while googling, none helped

Any suggestions other than clean install ?

Answer:W7 booting to black screen with mouse cursor after expanding partition

Try booting in safe mode. To do this press f8 at bios splash screen and then select safe mode

2 more replies
Relevance 80.77%

So i'm not getting bsod but hopefully i posted in right section of the forums. I cant boot into windows after i expanded reserved system k partition. Afte windows loading logo black screen appears with mouse cursor. I already googled problem thousand times and these are things i tryed:
Startup repair - didnt help
CTRL ALT DEL, shift pressing or any other combination of keys while on black screen didnt show any results
Restoring system to earlier point in time- for some reason all my restore points got deleted
Running computer repair with windows 7 installation disk - didnt help
Command prompt - sfc / scannow , diskchk etc also didnt help
Tryed few more options in command prompt i found while googling, none helped

Any suggestions other than clean install ?

Answer:W7 booting to black screen with mouse cursor after expanding partition

Try booting in safe mode. To do this press f8 at bios splash screen and then select safe mode

2 more replies
Relevance 80.36%

Upgrading from windows 7 to 10, started install at around 10:30am and left it....around 2:30pm it started the large circle with the % in the centre, and again left it for another hour or so and came back to a black screen, no cursor or anything.

I waited until about 7:30 and still nothing and did a reboot by holding the power button down. On restarting, I get the windows 10 logo with the spinning dots, and then it cuts to black with no cursor. The CPU light does what it would usually do on startup, and when it first cuts to black but then the screen seems to change to a different black (if that makes sense?!) and the light only blips extremely quickly with a long period before it blips again

i know this is another update gone wrong post but I can't seem to find any with the same problem, just similar ones. I've read it can take a long time, but it's been nearly 11 hours and is very frustrating!

i'm not mega pc savvy, I get 2 options when I boot, and I've looked and there's no option for me to do a safe boot, or to revert back go windows 7. If I leave it on black screen for too long it automatically goes into sleep mode.

thanks everyone!

Answer:Installation black screen on reboot, no cursor

Hi, there's a huge amount of material on this if you search for 'Windows 10 boot to black screen' e.g.
Problem: After installation Windows 10 boot into black screen with cursor!

Possible causes include:
- problem with display driver (including needing to use an earlier version e.g. AMD Catalyst)
- having an installed program (in Win 7) that conflicts with the upgrade
- the 'two monitor/display' scenario described in the above

I'd suggest doing a bit of research and describing what you've tried of the various solutions and approaches widely documented.

My first attempt to upgrade failed with somewhat similar symptoms- this was because I had a certain program installed.
Note that some recommend uninstalling your AV before upgrading.

Hopefully you made a disk image of your Win 7 before starting the upgrade. Good luck

4 more replies
Relevance 80.36%

I just reformatted my hard drive and I am trying to run vista but I go through all the steps and it says copying files, expanding, installing features and then it says it has to reboot to contunue but when it reboots it just hangs on a black screen with a cursor. I am not sure what is going on. When vista goes through the setup and reboots does it reboot to the hard drive or does it still need to go back to the USB to continue?

Answer:Black screen with cursor after installation of vista

It should boot to the HDD. Boot into Setup (Bios) go to the Boot tab and change it to HDD first boot device. Save and Exit.

1 more replies
Relevance 80.36%

Hi!

Trying to install Windows 8.1 on my MacBook Pro. Worked fine last time I tried. Now, however, using the same DVD, after `Press any key to boot to CD or DVD...`, I'm taken straight to a black screen with a blinking cursor and nothing is happening.

I've seen similar cases, ie. Black screen with only mouse cursor on it - Windows 7 instalation Solved - Windows 7 Help Forums - but they usually occur after the installation welcome screens etc., or after the install itself has succeeded.

I just ran `fsck` and found no errors.

Thanks!

More replies
Relevance 80.36%

Hi all,
If you're here you are probably having the issue i had, and have had for about 3 days now. I was able to fix it myself and i would like to explain everything, because there was not a lot of useful information online for this.

So during my windows 10 installation, at around 72% my pc would restart as intended, but when it would boot back up i would be either stuck with a black screen with no cursor OR the installation would complete and i would be stuck with a black screen with my cursor.

Here's how i fixed my issue.
Black screen with no cursor fix:
So your installation went wrong. Well here's what to do.

First off, what i did was pull the plug on my PC after i realized my black screen wasn't gonna fix itself, in doing this it interrupted the download and reverted me back to windows7 which is what you need to do. If your PC didnt revert itself back to windows7 (or 8-8.1) try to boot it in safe mode and trouble shoot issues, eventually it will roll you back to your previous OS.

Once you are at your previous OS, turn your computer off and then plug your monitor into your motherboards HDMI input. then turn your PC on.

Once at your desktop, uninstall your graphics drivers and then proceed to reinstall windows10. You won't black screen this time around since you are using your motherboard (there is a spot during the installation where your screen will turn black for about a minute but the install will continue, just give it time)

Windows 10 should boot up (most likel... Read more

More replies
Relevance 79.54%

What happened: I had a lot of viruses on my laptop so I thought I should re-install Vista. During the process, I deleted and formatted my laptop's HDD and now it's empty but after Vista completes all the install it brings me to this black screen and a movable white cursor.

I tried re-installing 3 times now and same black screen appears with the white mouse cursor. I tried looking on forums for the solution, and even tried hitting the CTRL+ALT+DELETE or CTRL+ALT+ESC but no task manager...

Any one can help me out here? I'm really stuck...

Other details after black screen:

I hold power button and powered off. Went to safe mode and it doesn't load just freezes there for few hours.
I tried repairing from last night 11pm and went to sleep wake up 10am and still on repair menu (frozen I guess).

My laptop details:

I have a 4GB ram, 64bit vista disc, 3ghz or 2.7ghz processor, 300gb HDD and brand is Dell. My laptop isn't connected to internet -- well it can wirelessly but I'd need to perform the set ups but I can't as I can't see my desktop...

Thanks in advance.

Answer:Re-installation: Black screen and white mouse cursor? How to fix?

Welcome
Then be sure you follow these instructions
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums (for Vista Too)
Clean Install with a Full Version of Vista

26 more replies
Relevance 79.54%

Hello everyone,
I would like to ask for your help, recently I installed Windows 7 on my previous Windows 8.1 PC.
However, after the installation my PC just won't boot. It is stuck on white not blinking cursor and black screen as soon as i start the computer. I am not able to from any external device such as CD/DVD or USB Flash Disk. I tried reconnecting most of my Hard Drive pins a resetting BIOS through CMOS battery removal. I have no idea how Windows installation could have caused this. My guess is that the Master Boot Record is broken, but how am I supposed to repair it without booting anything?
Thanks for your help.
Have a nice day,
David.
 

Answer:Black Screen and (not blinking) cursor after Widnows 7 installation

13 more replies
Relevance 78.72%

Hi everyone, thank you in advance for reading and replying to this thread. I have a 6.5-year-old Sony Vaio VGN-CS series with a Windows Vista Home Basic O/S. I'm sorry for not being able to give the full specs of the laptop as it is now completely unbootable, but I believe it has a Core 2 Duo processor, 3-4 GB RAM (I remember upgrading it but not sure how much), Mobile Intel? Graphics Media Accelerator, and 250GB of storage. I also partitioned the drives to two (Drive C and another drive). The battery had some physical damage, so I've been using the laptop with the power plug instead.The laptop itself has had numerous booting problems in the past, but it has always been resolved by going to the Recovery Centre and restoring the C Drive to its original factory setting while my data is safe in the partitioned drive. However, I couldn't access the Recovery Centre this time.Here is the chronology of the problem:- Opened laptop, usual LED lighting up and whirring sounds coming from the machines.- Received a warning that Windows failed to start and that I should either "Launch Startup Repair (Recommended)" or "Start Windows Normally".- Chose "Launch Startup Repair", and there was the usual white DOS loading bar.- Screen turned black while LED and machines still working.- Moments later, the white cursor appeared and it was moveable.- The centre part of the laptop below the screen (where the inverter is more or less at) turned very, very h... Read more

More replies
Relevance 78.72%

Hi everyone, thank you in advance for reading and replying to this thread. I have a 6.5-year-old Sony Vaio VGN-CS series with a Windows Vista Home Basic O/S. I'm sorry for not being able to give the full specs of the laptop as it is now completely unbootable, but I believe it has a Core 2 Duo processor, 3-4 GB RAM (I remember upgrading it but not sure how much), Mobile Intel? Graphics Media Accelerator, and 250GB of storage. I also partitioned the drives to two (Drive C and another drive). The battery had some physical damage, so I've been using the laptop with the power plug instead.The laptop itself has had numerous booting problems in the past, but it has always been resolved by going to the Recovery Centre and restoring the C Drive to its original factory setting while my data is safe in the partitioned drive. However, I couldn't access the Recovery Centre this time.Here is the chronology of the problem:- Opened laptop, usual LED lighting up and whirring sounds coming from the machines.- Received a warning that Windows failed to start and that I should either "Launch Startup Repair (Recommended)" or "Start Windows Normally".- Chose "Launch Startup Repair", and there was the usual white DOS loading bar.- Screen turned black while LED and machines still working.- Moments later, the white cursor appeared and it was moveable.- The centre part of the laptop below the screen (where the inverter is more or less at) turned very, very h... Read more

More replies
Relevance 75.44%

I'm presently stuck with a flashing cursor after my BIOS has loaded. I'm assuming there's an issue with my BIOS loading the OS. I'm typing this from work and I was up most all last night tinkering with my PC, so I apologize for any poor grammar or prose due to sleep deprivation. My ideal outcome would be a restoration of system. However, I would accept using an older backup or doing some form of refresh/re-install. I'd be happy to provide any additional information.
Specs:
Tower PC / Non-laptop
Asus Z170K
Intel Core i5 6600k
16 GB of DDR4 RAM from GSKILL
Asus NVIDIA GTX 1070 STRIX
Samsung Evo Pro 950 NVMe via M.2 -- The OS is installed on this drive
Generic DVD Drive
Some 2 TB HD that I used to store games/files/media.
Corsair PSU (not over-taxed, but I forgot the specs off the top of my head)
Likely Cause:
I downloaded the update a few days ago and did "Update and Restart" (or maybe "Update and Shutdown"). I was having issues being unable to launch VMPlayer, so after the initial update & reboot, I entered my BIOS settings (Asus Z170K), enabled virtualization, and then rebooted again to launch Windows. Upon reboot, I was stuck with the black flashing cursor. I am not getting to the Windows splash page at all. I am fairly confident this is not a video card or display issue.
Things I have checked/done already:

My boot order is correct. I have my OS installed on a Samsung Evo 950 NVMe SSD on an M.2 slot and it had been functioning perfectly fin... Read more

More replies
Relevance 70.52%

Hi all,

I wanted to know if anyone could help with the below.

I currently have a Windows 10 laptop that was working without issues for a while, however after a restart the laptop appears to load windows but never get to the login screen, only show a blank screen with only a mouse icon visible.

I have tried various Windows supplied options with the following outputs:

1. Boot into safe mode (with and without network) - this again only loads to a blank screen with only mouse icon visible
2. Window reset - appears to get stuck on 8% - only to show an error saying reset could not happen, reverting changes (option to reset with files saved was chosen - as current files are required)
3. Start Up Repair - issue not resolved
4. System Restore and System Image Recovery - N/A as Windows cannot find previous image or restore point
5. Booted in Low-Resolution video - again, same issue is experienced.

Any help would be greatly appreciated

Answer:Windows 10 booting into blank screen with mouse cursor only

To add:

When the blank screen appears with cursor, it was noted that shortcut key for opening narrator worked and displayed the box fine. However the rest of the screen was black.

Any assistance would be greatly appreciated

0 more replies
Relevance 70.52%

Hi all,

I wanted to know if anyone could help with the below.

I currently have a Windows 10 laptop that was working without issues for a while, however after a restart the laptop appears to load windows but never get to the login screen, only show a blank screen with only a mouse icon visible.

I have tried various Windows supplied options with the following outputs:

1. Boot into safe mode (with and without network) - this again only loads to a blank screen with only mouse icon visible
2. Window reset - appears to get stuck on 8% - only to show an error saying reset could not happen, reverting changes (option to reset with files saved was chosen - as current files are required)
3. Start Up Repair - issue not resolved
4. System Restore and System Image Recovery - N/A as Windows cannot find previous image or restore point
5. Booted in Low-Resolution video - again, same issue is experienced.

Any help would be greatly appreciated

Answer:Windows 10 booting into blank screen with mouse cursor only

To add:

When the blank screen appears with cursor, it was noted that shortcut key for opening narrator worked and displayed the box fine. However the rest of the screen was black.

Any assistance would be greatly appreciated

4 more replies
Relevance 70.11%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

Answer:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Relevance 70.11%

Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen.
I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time...
Startup repair says it cannot help - Safe mode has the exact same black screen problem.
I have done chkdsk and sfc scannow - Didn't fix it.
When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.
I have tried changing the active partition on information in some of these other threads - It didn't seem to work.
All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.

I see that a lot of the advice on the threads is to do a fresh install - Is it really broken beyond repair at this point?

Does anyone have any other ways I can try and fix this problem?

Answer:Black screen w/cursor after Windows load screen - Nothing fixes it

Hello saturnn and welcome to Seven Forums.

One of the Forum experts prepared this troubleshooting guide for Windows 7 failure to boot issues. Even though you've tried several of the suggested fixes I'd still go through the tutorial and try the steps in the order listed.

Troubleshooting Windows 7 Failure to Boot

1 more replies
Relevance 70.11%

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.
 

Answer:Windows XP won't boot. Black screen with no cursor after the logo screen.

13 more replies
Relevance 69.7%

REASON
This happen last night i installed some Antivirus software from china.
This software is working , i have make some change about the work which will auto run when i login windows.I choose don't run them when i login windows as the software recommend i do it.
(i don't know is it the reason my PC gone black screen or not?)
PROBLEM
After 2~3hours later , my computer not working :
- I CAN start chrome , games etc ... but i CANT start Task manger when i press ctrl+alt+del . The windows bar also crash. (it maybe the explorer.exe problem? )
So I think it is just a normal crash and I reboot the computer.
But when I reboot my PC , normally it will have "Welcome Windows" and you need to Enter your password to login. But this page is gone , it just show a black screen with a cursor. When you press any button such as ctrl+alt+del , no any effect. This is the reason to start....
AND I TRIED...
I tried a lot of method to fix this although i'm not good at computer software.
I find many method from the internet and tried .
1. I tried to go to BIOS step and F9 Load Defaults boot device save and exit , reboot PC and not working.
2. I tried F8 and go to all save mode and all of them are not working. (Black screen with a cursor same with normal boot.)
3.I have installed "Bitdefender" before i installed the software from china. I haven't uninstall "Bit" . This "Bit" can run before login windows (press TAB and choose it) So i used &q... Read more

Answer:Windows 7 (black screen with a cursor)

I have new idea about this black screen error.
I remember that before I reboot my PC i'm going to Uninstall the software i don't need , Call "drivethelife 2012" which is using for update PC drive. But i think it was useless so I decided to Uninstall it. But it cant be uninstall and said it was using. So i want to open Task Manger to Close the "drivethelife 2012" but its not working.
The crash is starting with this moment.
Maybe this "drivethelife 2012" has the VIRUS to take down my computer?
I have go to "System Recovery Options " and used " System Image Recovery" to enter my files.
I Deleted "drivethelife 2012" from my documents and reboot . But it still going Black Screen.
The "Bit" also didn't find any VIRUS.

9 more replies
Relevance 69.7%

hey guys, i'm hoping you can help with my problem.

basically i start windows and everything works perfectly up until the point where i am supposed to see a blue welcome screen which then turns into my password protection. instead what happens is i get a black screen with a mouse cursor which i can move. other than this nothing responds (technically the CD trays but they don't count).

i have tried:
- repairing windows off the CD
- use last known good settings that worked
- safe mode

all of which still have not absolved the issue, in fact when i start when i use any form of safe mode, i get the description at the top and "safe mode" in every corner but other than that the problem sticks.

i am pretty sure it's just not running explorer.exe or something along those lines.

please help, it's only a 2 year old computer and i've already re-formatted the hard drive (in fact put in a new one) last month.
 

Answer:Windows black screen w/ cursor

Boot in Safe Mode and press Ctrl-Alt-Del launches the Taskmanager | New Task | explorer | OK
 

7 more replies
Relevance 69.7%

Hello guys, windows is only showing a black screen after boot no login screen only my mouse, but the mouse isn't working only an external one works. The keyboard isn't working too. I need help

Answer:Windows 10 black screen with cursor

I got the same problem with my laptop. I found that I had to unplug, pull battery and force a clean boot to recover. Coming back from hibernate mode seems to be an issue.

3 more replies
Relevance 69.7%

hello,
i have my friends laptop and the system boots normally but after few sec i see only black screen with cursor. It is the same in all boot options it doesnt matter if i start system in safe mode or normal. I already scanned system partition with malwarebytes software and it did find only one thingy. Already tried to restore registry etc but it didnt help same as sfc / scannow etc. ( hdd is fine no bad sectors ). Few min ago i scanned it with frst. If some1 can help me with this problem i would really appreciate that.
 
thx in advance
 
ps sorry for my english ;)
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-06-2015
Ran by SYSTEM on MININT-I2GCQAE on 15-06-2015 13:17:25
Running from G:\
Platform: Windows 7 Home Premium (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10775584 2010-05-31] (Realtek Semiconducto... Read more

Answer:Windows 7 Black screen w/ cursor

Greetings lukey25 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problem... Read more

4 more replies
Relevance 69.7%

I've read a couple of posts, but I need to explain myself, that's why I created this post.

So, my laptop isn't booting normaly, I had this "Critical Error" on startup and I did the repair with the cd, It said that everything was fine, so I restarted my pc and I had this black screen with the moveable cursor in it. I tried everything, Ctrl+Alt+Del=No response
Safemode, gives me that list when loading drivers, but it freezes at disk.sys (I think its that one, ill upload more info later) after the froze, gets back to the black screen w/ cursor, and still no response from any command... When my pc was good, I had installed an update for the game "Combat Arms", with the repair process, I can acess to the disk and delete/search stuff, I dont know if I should try to delete that game, or any other possible infected file...Please, Idont want to lose anything from my HDD );

Ill upload more info tomorrow, really hope you guys can help me, every little help is important to me, im just 14, but I know a couple things about tech...

Answer:Windows 7 Black Screen w/ cursor

Hey there, I'm not sure what's quite happening because I never experienced this problem. But, I would suggest repairing your computer to a earlier point of time, or completely renewing it by using the "System Repair" tool. How long have you had your computer, and was it used before you, or mom, etc. Brought it?

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I currently have a issue with a computer that when it boots up it will go to a black screen with just the cursor active. The reason for this is that power was lost during some updates, I don't know which updates they were but following the power outage the black screen occurs.
The system is running Windows 7 Pro 64 Bit
The hard drive is a Samsung Pro 840 256 GB SSD
Things I've done so far:
- sfc /scannow
- sfc /scannow /offbootdir=C:\ /offwindir=C:\windows (No integrity violations)
- Attempted to do an upgrade from Windows 7 SP1 to Windows 7 SP1
- Attempted to do an upgrade from Windows 7 SP1 to Windows 10 via bootable USB but errors out saying in order to upgrade you have to run it from within Windows.
- All safe modes do the exact same thing with the black screen and cursor.
- BIOS reset
- New video card
- Transferred hard drive to a working laptop with the same issue.
- Boot from last known good config
- No System Restore points available
- dism /online /cleanup-image /restorehealth
- Check disk has been done with no errors or bad sectors.

Any other recommendations to repair/undo bad updates that failed due to a power outage?
Also, is there anyway to upgrade to Windows 10 without booting into the OS?
Lemme know if you need any further information or anything I might of forgotten, thanks again!

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Hey just joined this forum because i cant find a fix to my computer with my Nvidia graphics card here's what happened.

- Windows 8.1 update to windows 10 happens.
- Successful upgrade so i start up games to see changes into fps.
- Graphics card is not working so i uninstall them and try to reinstalled them again but to no avail ( should have restarted my PC i know).
- Get message to start restart on safe mode and so i do so.
- Suddenly I receive a black screen to which after many attempts to fix it via online including the installation media flash drive and the start+P key bind whatever thing.

I am extremely pissed that I am not able to play my games, talk to my family and study for my ISU for my school which i need now because the work is inside! I need to fix this but am running out of options.
Also i wouldn't say am bad with computers I do know how to get to control panel, run commands on cmd, etc. But some detailed course of action explaining what do would helpful. Please help.

EDIT: After much research, if possible a link on how to downgrade to windows 8.1 or even 7 would be helpful but not necessary, don't want my computer updating something I don't know.

Answer:HELP ME! Windows 10 black screen no cursor

I am also a newcomer and had a similar problem when I went from Win 8 to 8.1. Banging away at the keyboard on created more problems [long story]. The problem was with graphics drivers.

I later upgraded the motherboard for other reasons. Next time it happened was again during an update, another BSD. More out of curiosity than anything else, I switched my TV over to input HDMI 2 which is the Desktop input. There was Mr. Microsoft happily upgrading, yet my LCD monitor was still black. I left it alone.

Yep sometime in the next hour my monitor was restored [I had left the room].

It has happened twice since, always with major Windows 10 updates. I don't think we call them updates anymore, they're re-installs. For some reason, the monitor drivers are axed, then a BSD until the new drivers are re-installed.

Of course that might not be your case, but it is one possible explanation.

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hey guys, i got a problem very similar to this one  http://www.bleepingcomputer.com/forums/t/565585/windows-8-boots-up-with-a-black-screen-and-a-cursor/
 
i can still log in. everything is just fine(startscreen and stuff) but when i enter my password, the screen just goes black and the only thing i can do is moving the cursor around an opening the task manager. via the task manager i can open vaious programs but i cant run avira (i downloaded it afer i got infected, apparently it didnt help). also, onedrive got a syncronization problem and it says that the "app manager" wont run.
cant really draw any conclusions from this ._.
 
i did everything instructed in the post i mentiones above and i created 2 report files(attached them below) but that doesnt help me much so i decided to make my own post.
i was hoping someone might be able to help me! thanks in advance
 
mary126
 
Mod Edit:  Removed FRST attachment, not used/allowed in this forum - Hamluis.

Answer:windows 8.1 black screen with cursor :/

What happens if you launch "explorer.exe" (without the quotes) from Task Manager?
 
Please post over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Follow their instructions before you follow mine.
 
If they can't help, then I'd suggest trying the various repair options available in 8.1:
- DISM/SFC.EXE /SCANNOW
- Startup/Automatic Repair
- System Restore (to a point before the problem started happening)
- Refresh the system
- Reset the system (you will lose all your data if you use this option)
 
Here's the instructions for DISM/SFC.EXE - they are run from the Command Prompt (run cmd.exe (elevated) from Task Manager)

 
Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:Dism /Online /Cleanup-Image /ScanHealthDism /Online /Cleanup-Image /CheckHealthDism /Online /Cleanup-Image /RestoreHealth
FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.
From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx
You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.
 

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hi for some reason my dell inspiron 1525 screen went black with a moving cursor when i turned it on..i dont want to reinstall because i have alot of important data on it.the same thing happens in safe mode, ive tried system repair,system restore,system image recovery
and diagnostic..i tried to to run sfc /scannow
but it says "there is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.

I've restarted multiple times still the same result occurs
can any one help!!!?

also here is my log file results if it helps

Answer:Windows 7 black screen with cursor

hi there
if you have run the sfc scan several times and it does not find any violations have you run a virus/mailware scan? check for updates for your drivers graphics card etc. also a bios update check. also could you fill your specs out please so the forum readers can assist you better

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Hello, 
 
I have ran into some trouble getting a computer up and running.  When this computer came to me it was boot looping and windows would never start. I called Dell tech support and they came out to replace the hard Drive with a imaged drive and it worked fine. So apparently a software issue. However i would like to try and fix this instead of re-installing all the programs and migrating all the files. Also im afraid that if i migrate all the files the infection may just spread to the other HDD. 
 
After running system restore the computer now boots but stays on a black background and only a cursor shown. Ctrl alt delete does not bring up task manager. Ctrl alt esc does not work either. 
 
Windows Defender offline detected 
Reveton.v 
Obfuscator.acv
One tab
Neclu.o
Reveton!lnk
webcake
Rovnix.GG
Dealply
axpercle.l 
 
I was able to run FRST64.exe and generate a log which i have attached to this post. 
 
Also the HKEY_LOCALMACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell
is set to explorer.exe  so that doesn't seem to be the issue. 

Answer:Windows 7 Black screen and cursor only

Hello Conflict305 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sa... Read more

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Hey just joined this forum because i cant find a fix to my computer with my Nvidia graphics card here's what happened.

- Windows 8.1 update to windows 10 happens.
- Successful upgrade so i start up games to see changes into fps.
- Graphics card is not working so i uninstall them and try to reinstalled them again but to no avail ( should have restarted my PC i know).
- Get message to start restart on safe mode and so i do so.
- Suddenly I receive a black screen to which after many attempts to fix it via online including the installation media flash drive and the start+P key bind whatever thing.

I am extremely pissed that I am not able to play my games, talk to my family and study for my ISU for my school which i need now because the work is inside! I need to fix this but am running out of options.
Also i wouldn't say am bad with computers I do know how to get to control panel, run commands on cmd, etc. But some detailed course of action explaining what do would helpful. Please help.

EDIT: After much research, if possible a link on how to downgrade to windows 8.1 or even 7 would be helpful but not necessary, don't want my computer updating something I don't know.

Answer:HELP ME! Windows 10 black screen no cursor

I am also a newcomer and had a similar problem when I went from Win 8 to 8.1. Banging away at the keyboard on created more problems [long story]. The problem was with graphics drivers.

I later upgraded the motherboard for other reasons. Next time it happened was again during an update, another BSD. More out of curiosity than anything else, I switched my TV over to input HDMI 2 which is the Desktop input. There was Mr. Microsoft happily upgrading, yet my LCD monitor was still black. I left it alone.

Yep sometime in the next hour my monitor was restored [I had left the room].

It has happened twice since, always with major Windows 10 updates. I don't think we call them updates anymore, they're re-installs. For some reason, the monitor drivers are axed, then a BSD until the new drivers are re-installed.

Of course that might not be your case, but it is one possible explanation.

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ey guys, i got a problem very similar to this one  http://www.bleepingcomputer.com/forums/t/565585/windows-8-boots-up-with-a-black-screen-and-a-cursor/
 
i can still log in. everything is just fine(startscreen and stuff) but when i enter my password, the screen just goes black and the only thing i can do is moving the cursor around an opening the task manager. via the task manager i can open vaious programs but i cant run avira (i downloaded it afer i got infected, apparently it didnt help). also, onedrive got a syncronization problem and it says that the "app manager" wont run.
cant really draw any conclusions from this ._.
 
i did everything instructed in the post i mentiones above and i created 2 report files but that doesnt help me much so i decided to make my own post.
i was hoping someone might be able to help me! thanks in advance
 
yours mary126

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Hi,
 
I recently was directed to a site that I am pretty sure contained a virus, as after I restarted my computer, what normally would be my desktop is now a black screen with a cursor.
 
I have looked up what I am normally supposed to do when this problem occurs, so I installed FRST (64-bit), and ran a scan, the results of which I attached below. This was run in safe-mode with networking.
 
Thanks.

Answer:[Windows 7] Black Screen with Cursor

For now, never mind, please delete this post.

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Hi,

I recently got the malicious Antimalware Doctor virus, and after trying to delete it, my laptop is now stuck in an endless loop and is stuck on the screen just before login, with a black screen and a cursor.

This may have been said before, but my laptop is a HP 530 and my laptop DID NOT come with a recovery disc, therefore I have no backup.

I was wondering if this is possible to fix without a backup disc. NOTE: The files on my laptop are not important, therefore I don't care if my data is erased.
 

Answer:Windows Black Screen Cursor

Try tapping F11 while booting up, there should be a recovery option there.
 

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Help. I did a stupid thing. I was trying to install some software for an old iobit zip drive. It said I needed to reboot to finish and so I did. But then it gave me an error that said repairing. BUT I stupidly hit the reboot button, twice. Is my hard drive toast? Or do I have any prayer at all.

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While running windows 7 a few weeks ago my computer started running slowly so I restarted it and it would go to the windows 7 load bar than the next screen where its supposed to log onto my win 7 it just sits at a black screen with a cursor. I cannot ctrl-alt-del or anything . I've tried system restore it says I have none (and i know i did) and i've tried the recovery consol for windows says and says it finds no problems. Safe mode does the same to just sits at blank screen. I found someone on here might have had a great solution for my problem and it might be being caused by a virus.

I am on a dual boot (Win 7) with xp. I can get into xp and browse files on the drive windows 7 is installed in. Here is what someone suggested I do but i dont know how to use the security tab with xp or if I can do this with xp. ...

He wrote suggested...






Quote:
For those of you who are still struggling after some of the suggestions by other users, I have stumbled upon a solution that fixed my issues. I am a system administrator, running xp, visa and win 7 desktops, one day my vista and win 7 machines did the black screen and moving cursor thing. None of the cntrl + alt + dlt things quite worked for me, so I investigated a hard drive that was affected by this virus / malware by putting the hard drive into another machine that was working just perfectly. The thing I have found was that this virus / malware changes permissions and ownership, in vista and win 7 it tak... Read more

Answer:Windows black screen no cursor Win 7

or any other help on how I can get back into my windows 7.

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Help. I did a stupid thing. I was trying to install some software for an old iobit zip drive. It said I needed to reboot to finish and so I did. But then it gave me an error that said repairing. BUT I stupidly hit the reboot button, twice. Is my hard drive toast? Or do I have any prayer at all.

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Hi guys, I pretty much can't solve this issue so am seeking for some help :D
So basically after the windows logo it just goes on a black screen with my cursor.
I tried some various solutions on the web:
 
1. **ctrl+alt+del** is not working
2. **ctrl+shift+esc** is not working
3. **Sticky keys [shift x5]** does not show the ease of use link
4. **ctrl+u** only shows 6 check boxes
5. Used Windows Recovery disk and tried repair as well as command prompt [FRST] to get log and replace services.exe
6. Used [Anvi Rescue disk] to scan and repair
 
But so far none of these have worked.
Here is the log I received from FRST.
 
Hoping you guys can enlighten me.

Answer:Black Screen + Cursor Windows 7

Hello,
My name is Elise and I'll assist you with this issue. Can you please do the following, rerun FRST and type services.* in the Search box. Click the Search File(s) button. When finished it will create a log for you, please post its contents in your next reply.

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So I have a laptop with a onboard and dedicated graphics and I just installed the nividia graphic card drivers and everything was ok when I restarted my laptop black screen with only cursor showing up I googled about my problem but none helped fixing it I tried going safe mode it was same on safe mode I tried changing project with Windwos + P to extended same I tried using space and typing my pin blindly but that didn't work either can somone help me with this please?

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Hello All,

I have Windows 7 Home edition on a HP dv4 series laptop. Couple of days back I was browsing through a website suddenly the the windows was shutdown. I assumed it was some virus work

When I try to restart windows it is taking me upto the HP boot options then I get a blank screen with a cursor at the top left corner.

The following did not work,
1) Booting via the recovery disk
2) Booting via recovery hard disk
3) I created a USB boot with Ubuntu and even the USB is not getting detected.

I dunno what happened to the PC whether its the work of a virus or bios issue. Please Help
 

Answer:Windows 7 Not Booting - blank screen with a cursor at the top left corner

Did you change the bios to boot from the USB or disk before the hard drive?
 

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Hi I installed windows 10 last night though after a few minutes my user screen (and my partner's) goes black with only the mouse cursor for company. If I'm on the internet (like now) the screen stays open though my back ground user screen still goes black. If I close the internet down it's still black. The only way I can re open my user screen is to close down the computer and restart it. This will take a couple of minutes and last for approx 2 minutes. I've tried changing all setting of screen to never turn off (just in case) & it hasn't made any difference. FINDING IT VERY ANNOYING & FRUSTRATING!!!!

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Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.

Answer:Windows won't get to login screen, black screen and cursor

Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem. 
 
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.

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Hello,

I'm new to the forums, but I find myself coming to this site a lot to fix my windows computer, so heck why not join?!

Problem
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results.

What I've Done So FarTried to Repair Startup with Windows DVD
Tried to use sfc /scannow at boot (Says pending changes and needs to restart)
Tried logging into my Ubuntu partition and virus scanning (None found)
Tried copying Reg Files from Regback into config while I was in Linux
Tried to Repair Install (But I can't log into Windows )
Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0"
Tried to System Restore (Gave me an Error, wouldn't you know)

At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.

Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to... Read more

Answer:Black Screen w/ Cursor After Windows Loading Screen

Do you have any external drives connected by usb? I had a similar problem, and found that I had to turn off the usb drives when I re-booted. I still do that whenever I re-boot for any reason.

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Well here is the deal. I have a laptop that came into my shop last week, an HP G62 with Windows 7 Home Premium 64-bit. The user needed immediate file recovery which was done without a problem, and then I went to town on fixing the issue.

The customer reported a "memory error" popping up before they shut the computer down. Upon restart, Windows would only load to a black screen with the mouse cursor. I've encountered this in the past and through various methods, such as CTRL+ALT+DEL or Startup Repair, but this one has eluded me for some time.

No matter what I do, I can not get anything to launch on this computer. Windows from the hard drive, Windows from the install CD, built in Startup Repair, and Windows in every single startup mode all returns a black screen with the cursor. No shortcut keys seem to do anything.

I have also connected it to an external monitor to see if that was an issue, and it wasn't. I have tried UBCD to no avail, it just doesn't start. I have tried BartPE with a Window XP Pro install and received a blue screen.

I have connected the hard drive as an external and run virus and malware scans with no issues found. I have tried to run CHKDSK, but the drive hangs about halfway through. The files, however, are all accessible and able to be moved/removed, but it does not allow me to change permissions. I have heard about this being a permission error, but I have had no luck in that department.

The cd-rom drive works as I have just trie... Read more

Answer:Windows 7 Black Screen with Cursor - Nothing seems to work!

Just an update:

Tried loading from an original Windows XP Pro disk, got a blue screen at device loading - same as BartPE. 0x0000007B - same one each time.

Also tried loading from a Vista install disk. Went through the normal loading procedures, but gets to a black screen and hangs, no cursor, no activity from the CD. - UPDATE:: Vista setup finally loaded the cursor. That about does it with that.

In fact, it seems to refuse to load any Windows based environment. Any non-Windows based GUIs seem to load and function fine. I will try a few more things today, but hopefully I can get some input on the issue.

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After upgrading my Windows 7 Pro to Windows 10 Pro I have also been plagued with the black screen of death. After the BIOS screen it goes black and I do not even get a mouse cursor and I've also let it run for about 30 minutes just in case and nothing. I've tried a lot of the fixes that are being posted online:

-Updated the display adapter driver
-Subsequently uninstalled the display adapter driver
-Disabled fast startup
-Pulled out the battery
-Enabled F8 at startup
-Tried using an installation media DVD I made and that also gets stuck loading but with the blue Windows Logo.

Here is the kicker. I have a bootable USB that has Ultimate Boot CD on it with mini Windows XP. When I boot into mini Windows XP and click shutdown and select restart, Windows 10 then boots normally and will repeatedly boot normally as long as I don't eject that USB. Once I eject that USB I lose everything and I can't even get into Safe Mode. So I've gone back in to see what kind of display driver the mini Windows XP has but have had no luck in finding it. I did call Windows and they said my laptop (Lenovo ThinkPad E555) is compatible with Windows 10. Beyond that they were not helpful at all. Any help would be appreciated?

Answer:Black screen without cursor after upgrading to Windows 10 Pro

How if you disable display adapter in Device Manager, can it boot without the USB?

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I needed help. It just started a few days ago but when i press on my on button, the first screen comes on with the Toshiba logo and then nothing. A black screen. I can hear the windows 7 starting sound and if I type in the password, windows 7 logs on with all the sounds but with a black screen. Help! I tried the taking out the battery trick and I even changed my ram. There are a few times when I close and open my laptop, the screen will display but then it turns off. Can't do a system restore if I can't see the screen. Help!
 

Answer:WINDOWS 7 LAPTOP BLACK SCREEN WITH NO CURSOR

If possible connect an external Monitor to the laptop and let us know if you get a display on that.

Also try shining a flash-light onto the screen and see if there is a faint display.

What model Toshiba laptop is it ?
 

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Hello, please forgive me if this is in the wrong thread.

I have a Sony Vaio VPCEB23FM and my issue is that my computer loads to a black screen with just the cursor. This first happened when I left my laptop on over night and I believe Windows did an automatic update and rebooted to the black screen. I have tried restoring to a point before the Windows update but I got an error:

System Restore failed to extract the file
(D:\Windows\assembly\GAC\Microsoft.DirectX.AudioVideoPlayback\1.0.2902.0__31b from the restore point.
An unspecified error occurred during system Restore. (0x80070003)

Clicking on the black screen with the mouse and pressing of any buttons does absolutely nothing so I can't open the task manager. Last Known Good Configuration brings me to the same screen. I have tried booting in to safe mode and reach the same black screen with the cursor. I have also tried enabling low resolution video which also brought me to the same screen.

I have tried to provide any useful information that I can think of. If I have left anything out that might help find a solution please let me know. Thank you for reading over this issue, any help will mean a lot to me.

Answer:Black Screen with Cursor after Windows 7 Update

Hi,

I would suggest you follow this tutorial and run a Startup repair

Also this tutorial might be of help:

http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html

cheers

Dave

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MOBO: P5KPL-AM
OS : Windows 7 32bit
Ram: 2gb
HDD: Seagate 500gb
PSU : Fortress
I am troubleshooting my friends pc now. When I turned on the computer , it stuck on Black screen with Cursor after the windows logo and it wo'nt proceed booting. I'm just seeking of your opinions/ideas if this is caused by a faulty ram or a faulty motherboard?
Thanks in advance.
 

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Mod Edit... moved to Virus, Trojan, Spyware, and Malware Removal Logs ~~ boopmeI believe, somehow, I have managed to download a malware. I can still access my BIOS but when I start up my computer the windows logo appears and it begins loading up, but when it goes away it just remains at a black screen that I can move my cursor around. Happened after installing a possible phony uTorrent, it required a computer restart. When I restarted it went to the black screen, I waited a minute or two and it eventually brought up an internet explorer screen that looked to me like one of those fake pages that said I had malware.. it was obvious to me I did have malware because I couldnt see/do anything else other than look at that screen, I shut down my computer with the button after that. Screen never came back up, it only remains black w/ cursor. I have a custom built computer, I can provide specs if needed.Help ASAP would be greatly appreciated, thanks. EDIT:When starting up in normal mode, I found that I can access task manager from ctrl+alt+delete. After a little bit, internet explorer popped open with the page I was mentioning above that looked fake. Pic: http://i.imgur.com/mEI7wko.png

Answer:Windows 8 boots up with a black screen and a cursor

Greetings BigWallaceLittleWalt and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you enco... Read more

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After upgrading my Windows 7 Pro to Windows 10 Pro I have also been plagued with the black screen of death. After the BIOS screen it goes black and I do not even get a mouse cursor and I've also let it run for about 30 minutes just in case and nothing. I've tried a lot of the fixes that are being posted online:

-Updated the display adapter driver
-Subsequently uninstalled the display adapter driver
-Disabled fast startup
-Pulled out the battery
-Enabled F8 at startup
-Tried using an installation media DVD I made and that also gets stuck loading but with the blue Windows Logo.

Here is the kicker. I have a bootable USB that has Ultimate Boot CD on it with mini Windows XP. When I boot into mini Windows XP and click shutdown and select restart, Windows 10 then boots normally and will repeatedly boot normally as long as I don't eject that USB. Once I eject that USB I lose everything and I can't even get into Safe Mode. So I've gone back in to see what kind of display driver the mini Windows XP has but have had no luck in finding it. I did call Windows and they said my laptop (Lenovo ThinkPad E555) is compatible with Windows 10. Beyond that they were not helpful at all. Any help would be appreciated?

Answer:Black screen without cursor after upgrading to Windows 10 Pro

How if you disable display adapter in Device Manager, can it boot without the USB?

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I cannot boot to windows 7. When I turn my computer on I get a single post beep. Then I get a black screen with a white courser on the top left screen. I have tried many things to troubleshoot this problem. I have removed all usb devices. I have removed each device inside the computer such as dvd and blu ray player. I have re seated the RAM and reset the cmos battery. I have used different sata cables to drives. I have also tried to boot to cdrom and try to recover windows using the windows 7 cd. After trying all this it still results in a black screen with a white courser.

I am running a Gigabyte 990xa-ud3 mobo
AMD FX 8150 8 core processor
4x4 16 gb corsair vengeance 1600 MHz RAM
Evga N560 GTX video card
lg blu ray player

Unfortunately I do not have many replacement parts to see if the hardware is the problem. I did try my old video card and that did nothing.
Any advice would be helpful.
Thanks
 

Answer:Can't boot to windows black screen with cursor

When you tried to boot to cdrom what disk was in the drive, are you sure it is bootable, and are you sure that the computer really tried to boot to it?
 

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Hey.
I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: Intel Core i5-4670K, Gigabyte GeForce GTX 760 (2-Way SLI), Corsair 400R - current - lillz's Saved Part List - PCPartPicker

Answer:Windows 8.1 black/blank screen after log in. No cursor

With two large graphics cards, the size of the power supply is very important....what is the model number?

What configuration are you running the dual monitors in. Are they both running from one video card, and which ports?

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Im dual booting, after i open windows 7 chkdsk appeared and i let it run but after it restarts i try to open windows 8 but i cant open it because of black screen. Please if my information are lacking tell me what to give. Thanks

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Hello,
This morning I was on the internet on my Gateway MP8708 notebook when internet explorer started acting weird. It sounded like it was constantly trying to reload a page over and over. So I closed IE and upon trying to reopen it would immediately shut down (Firefox wouldnt even open at this point). I did some searches around the net and after running Malwarebytes anti malware and removing a few items, IE still wouldnt stay open. I found a posting on the net saying that if you go into Internet Options and uncheck "enable third party browser extensions", which I did. IE seemed to stay open after this but would not load the home page. Also my PC seemed a bit laggy, so I did a restart. This is where the system took a dump. It loads up past the bios screen, and the windows obligatory splash screen then just loads to a black screen with the mouse cursor and stays that way. I tried booting in safe mode (with command prompt, with networking, and without) all I get is the safe mode information on the top and bottom of the black screen, along with the cursor, but nothing else. Tried last good configuration, but still a no go. It seems to me that windows was somehow corrupted by whatever infected me. Any ideas on how to fix this, short of reinstalling windows and losing everything? My system specs are as follows. P.S. I also tried hooking up to external monitor via VGA and would see the same thing, the black screen with the cursor. Thanks in advance guys

Gateway MP 8708 ... Read more

Answer:Windows XP starts to black screen and cursor only....HELP!!!

Boot to your XP disk and get into the Recovery Console.
Run chkdsk /r, It may take some time to run so be patient. After it finishes and you're back to the C; prompt,
then run fixboot.
 

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I've searched all over for solutions to this. Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Am I better off just reinstalling 8 and waiting for them to fix it? Or is there a better way to upgrade from 8 other than through the store?

Answer:Black screen and cursor after login. Windows 8.1

I have the same Video card as yours. You might want to re-install the Video driver from NVIDIA website but use the Custom Install instead. On the next screen. put a check mark on "Perform Clean Install".

In addition, make sure you have the latest BIOS installed from your MB manufacturer.

Good luck !!!

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My windows starts in a black screen with cursor after the logo shows.

Then I've tried System Restore in safe mode but it says that you need to run CHKDSK.

But when I run CHKDSK when reboot it says " CHKDSK cannot due to recently installed software".
If I run CHKDSK in CMD with this command "chkdsk /f /r", it says "CHKDSK cannot run because the volume is in use by another process". and I've tried "chkdsk /x" but still can't run.
I've also tried running CHKDSK in "My Computer->Local Disk (C->Properties->Tools->Error-checking" but its says "file system corrupted".

I've also tried to repair using Windows Installer Disc, But can't find "Repair" in Boot Menu.


Please Help. Thanks!

Note: My Windows still works in Safe Mode and with Networking.

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Hello all,

I had some memory issues with my computer recently (had to adjust the timings) and now that they work (ran memtest86+ for 8 hours w/o an error) Windows 7 can't seem to boot.

Alright, so the login screen is black only with a cursor, the at ease panel, windows 7 pro logo (center bottom) and shutdown red button in it's normal position. Although the at ease button and shutdown button don't display anything when clicked (but they do work, example: I can shutdown using the shutdown button). The same thing happens for safe-mode.

OK, here's the strange thing: when my external hard drive is unplugged it goes straight to the above screen. But when the external hard drive is on while the boot starts I just get a complete black screen. When I turn it off (during the complete black screen phase) it'll go right to the regular one above with the logo/cursor only.

I've also entered repair and tried to restore to a previous point but it's pulling the from the E: drive which isn't the drive I installed windows 7 on. If you couldn't guess the E: drive was the label for the external hard drive.

Please help and I appreciate any feedback. I'll be at work soon and will be able to respond quickly all day but I won't be able to adjust my computer. Thanks!

Answer:Black login screen, only a cursor Windows 7 x64

I'm having the same problem on my 32bit system.

try this

1. When you see the black screen and white cursor press CTRL+ALT+DEL
2. Select Task Manager
3. File > New Task (Run...)
4. Type explorer.exe

It's a temp fix but you'll have to repeat the steps when you machine starts up again.

Good luck.

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i boot my pc (windows 7)...

goes to "starting windows" screen...

then a black screen with a cursor i can move.


It never gets to the logon screen, i cant boot into safe mode, ctrl + alt + del doesnt work either.

booting to last known good configuration doesnt work.

i can access the bios, i can start my installation cd, and i can get to the f8 menu....but so far nothing works.

any ideas? If you need me to tell you anything about the pc, let me know and i'll list the specifics.


its weird because last night i shut down the pc and everything was working fine.

then i turn it on today and it wont boot....saying something about 0xc0000e9 and i/o errors. After using the installation disk and trying to repair it, that error went away, but now im at the problem that i first mentioned.
 

Answer:black screen with cursor after windows logo

try running a repair from the windows disk, when you get in do CHKDSK /r
 

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Hey guys!
So like a lot of you, I wanted to upgrade my laptop to Windows 10. But when the laptop was in the middle of installing Windows 10 and had restarted a few times, as it does during the installation, it suddenly went black screen with NO cursor or anything. It has been like this for 2 days now, and I don't know what to do.
I can clearly see that the laptop is still on and "working", so it has not just shut down.
I'm afraid to force the laptop to turn off, because it's in the middle of a system upgrade. So I'm wondering if there are any alternative solutions or is my only option to force the laptop to shut down and then restart it and hope for the best?
//Myssenberg

Answer:Black screen with NO cursor while installing Windows 10

Does anything happen if you click these keys together Ctrl/Alt/Delete

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Hey There
I've been trying to install windows xp on an old netbook for at least 3 weeks.I actually managed to create a bootable usb using a program called WinSetupFromUsb cause Rufus wouldnt worked.Everything went smoothly i finished the installation within an hour and installed the drivers which i found on a non official website due to the fact that the company that made this netbook (viewsonic) does not provide drivers on their official website.Everything looked neat untill i shut down my netbook.When i turned it back on it would be stuck on a black screen with a cursor.

At first i thought it would be a driver malfunctioning.Well i reinstalled windows xp and this time i turned the netbook off without installed any drivers and got the same problem.Ive tried using the windows restore console and overwriting the registry files and restarting into safe mode but nothing worked.

Sorry for my bad english im only 14

I would appreciate any help
 

Answer:Windows xp stuck at black screen with cursor

If the drive in your netbook requires drivers (SATA?) they need to be installed before XP is completely installed. IDE drives are OK but there's a point during the initial phase that says Press F6 to install SATA drivers. Unless the drivers are integrated onto the XP install disk or you install them during F6, you end up where you are with a black screen and cursor flashing. I have had this too when I forgot to install the drivers at F6 prompt. For some reason it goes ahead with the installation to the drive but when you restart and there are no drivers, it stops. Most of my SATA driver install disks that came with my motherboards were on floppy disk though. I think XP SP3 may have had some SATA drivers added, but I can't remember for sure. As far as I remember when you press F6 it looks at the A drive or floppy with no chance to change it to a USB stick or something else. If you can get into safe mode maybe you can try to install it there and reboot.
 

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Having some issues with my laptop. It boot to a black screen with white cursor. I'm not able to do anything. I tried system restore and I get an error. I ran CHkdsk and it didn't help.
 
I ran Farbar Recovery Scan and this is what I got. 
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 12-01-2015 02
Ran by SYSTEM on MININT-1EB4P7D on 13-01-2015 07:28:44
Running from F:\
Platform: Windows 7 Home Premium (X64) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Recovery
 
The current controlset is ControlSet003
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [] => [X]
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2010-06-09] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Jav... Read more

Answer:WIndows 7 black screen with white cursor

Hey my friend. Which error do you get when you want to access System Restore?

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Hey.
I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: http://pcpartpicker.com/user/lillz/saved/2k9rxr

note: I posted this on general support too but I bet this is probably a more proper place to post.

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Hey guys!
So like a lot of you, I wanted to upgrade my laptop to Windows 10. But when the laptop was in the middle of installing Windows 10 and had restarted a few times, as it does during the installation, it suddenly went black screen with NO cursor or anything. It has been like this for 2 days now, and I don't know what to do.
I can clearly see that the laptop is still on and "working", so it has not just shut down.
I'm afraid to force the laptop to turn off, because it's in the middle of a system upgrade. So I'm wondering if there are any alternative solutions or is my only option to force the laptop to shut down and then restart it and hope for the best?

//Myssenberg
 

Answer:Black screen with NO cursor while installing Windows 10

What's the brand name and model name and complete model number of your laptop?

Is it upgrading from Windows 7 SP1 or Windows 8.1 to Windows 10?

--------------------------------------------------------
 

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Hi, 1st post.

Sorry if this has been posted before, but it seems to be a big problem with many, and an answer that works is hard to find.

Since the last Windows 10 (unasked for) update, my Asus laptop had been acting strange. I could live with that, but last week, whenever I do a restart or startup, my computer goes to a Black screen with a cursor. After about an hour of hanging there, it goes to the sign on screen and the computer works perfectly (so far). Right now, I leave the computer on 24/7 to avoid this and use sleep mode when I'm not using it.

I've been Googling this for a fix for the past 3 days, and none of them work (you should see the comments on youtube about Windows 10 and how none of these "fixes" work. They're X rated and....not happy).

This is what hasn't worked for me and most--hitting cntrl-alt-delete, System Restore (doesn't seem to work with Windows 10 for me and many), booting into Safe Mode. I've also seen posts by some that doing a Reset or a Windows 10 reinstall doesn't work and makes the problem worse or I would have done it.

Sorry for the long post. I just don't want to trash a perfectly good, 2 year old computer because of a Windows 10 glitch. This was a free install btw. Microsoft seemed frantic for people to upgrade to 10. Now this.

Any help would be greatly appreciated.

Thanks.
 

Answer:Black Screen with cursor at Startup-Windows 10

Sounds like a buggy patch. Uninstall any patches that were done after you noticed the "glitches."
 

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I have a friend's machine that she has asked me to try and fix it is an Acer Z610 all in one touch screen.
 
 She told me that when the machine was turned on (immediately before the problem) it was scrolling a message about replacing invalid security ID with default, that may not have been the whole message, unfortunately she didn't write it down.
 
The machine now boots through the bios screen and past the windows loading screen with the pulsating logo,  the screen then goes black with a white pointer and that's all, the same thing happens in safe mode.
 I have booted to my Windows 7 Recovery disc, the memory scans OK, but the boot repair fails very quickly and system repair fails on all of the available restore points quoting a failure of some memory location.
 
Other than removing the HDD, using another machine to get her data off (she has made no backups despite my advice) and then re-installing windows, I can't think of my next step.
 
 
Can anyone offer me some help please?
 
Graham

Answer:Windows 7, boot to a black screen with cursor

Welcome to BleepingComputer, I have reported your topic as unbootable so a member of the team who deals with these problems can help you. Please be patient.
 
xXToffeeXx~

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