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I have Acer Aspire E14 and it suddenly stopped boo...

Question: I have Acer Aspire E14 and it suddenly stopped boo...

Somebody please help.

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Preferred Solution: I have Acer Aspire E14 and it suddenly stopped boo...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Answer:I have Acer Aspire E14 and it suddenly stopped boo...

Have you tried to reinstall the operating system?
We suggest you turn it all off, remove the battery to perform a power reset and try to reinstall the Windows again.





Links Importantes: Páginas de Suporte Global | Artigos da Base de ConhecimentoRemember to mark posts that resolved your issue with Accept as Solution.

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Hi Can anyone help, the mousepad on my acer aspire laptop has suddenly stopped working completely!I've tried rolling back, which didn't work, and the device is showing as working okay in the mouse settings.I'm now wondering if it isn't a physical problem, anyone have any advice?CheersMinski

Answer:Help - mousepad suddenly stopped working on acer aspire

System Restore.Reinstall pad drivers.

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Hi i have the Acer Aspire V5-122p, the built in microphone in the laptop was working fine although yesterday it stopped working. Windows is not showing any problems with the audio, when i go into recording devices the microphone is not disabled and it says there is no problems with this device. I also tried reinstalling the realtek audio device but that didn't help either. I tried to changing the microphone settings in skype although nothing helps. Anyone had the same problem? Any idea what i could do to fix this problem?     Thanks 

Answer:Acer Aspire V5-122p microphone suddenly stopped wo...

Adz96,
 
Was the microphone working fine before Windows updates were performed?

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hello! i have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stoped working! i rebooted the system (nothing happend) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!! Any sugestions? PLSSSS

Answer:Acer Aspire R7: Touchscreen suddenly stopped worki...

If you recovered your system and reloaded Windows, that would rule out a software problem. I would suggest contacting Acer service in your region, to inquire about setting up repair.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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Have anybody encounter this problem with latest update? Now my touchscreen just wont work like it used to.  I've double check the HID TouchScreen is literally missing from the HID Tree. o.O

Answer:Acer Aspire R7-572g Touch screen suddenly stopped ...

MingYuen78,
 
If the issue did not occur until after the update I would perform a system restore to before the update and go forward from there, it could just be a bad install.

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Help!!! yesterday it still working but today,no sounds come out from the speaker,I used headset to test it and it's work,but when I unplug my headset it still no sound,I already try to reboot using safe mode but getting confused.. what can I do???
f.y.I : I already check the sound driver,no question marks appeared.
 

Answer:My Acer Aspire 4741G laptop sounds suddenly stopped working

"I already checked the sound driver, no question marks appeared"... Do you mean no exclamation points like this (!)? If you can hear normal sound from the headset the sound driver is okay. This could be caused by a keyboard setting. Make sure the sound is all the way up and that it is not muted
 

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Hi Hopefully someone can help me fix my current issue, I have tried a few things baesd on internet searches I have done but no success yet... Acer Aspire E 15, Windows 8.1 Background (in as much detail as possible): Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings. I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver. I have tried FN + F3 to disable and enable flight mode - no impact. I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website. I also tried downloading drivers from other external we... Read more

Answer:Aspire E 15 wireless suddenly stopped working

Right I found a solution no thanks to your website but on YoutubeTurns out, for some bizarre reason the factory network adapter driver lost its digital signature, which I just find strange anyway.So apparently windows 8.1 won't install anything without a valid sig. Was able to disable this function, restarted, instant solution.Windows 8.1 seems a joke of an OS and I'm not sure the laptop did it any favours losing the sig for no reason?Anyway solved, hopefully someone can learn from this

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hi, can anyone tell me how i manually select hdmi in, it was auto detecting but has suddenly stopped, the problem is that as soon as you press the power button the pc boots up and the buttons on the monitor seem to do nothing once the pc boots, before it stopped working i simply had to have power going to the aio, then power on the xbox and it auto detected and powered the screen on, i can sometimes manage to get a menu by pressing the top of the volume up key but this only appears when pc is just booting and windows seems to over ride this menu and it dissapears before i can select anything, thanks in advance

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Aspire S7-392-9439 speakers suddenly stopped working (but plays sounds through earphone ok) I have tried restarting, turning the laptop off and then turning it back on, with no luck so far. Device manager shows that the sound card is working properly and the driver software is up to date. I haven't changed any settings, and the speakers are not on mute. Anyone else have this problem or know a solution to this? Thanks!

Answer:Aspire S7-392-9439 speakers suddenly stopped worki...

are you still having this problem, if you make any progress please post. Sorry that i dont have any advice. Wish I could help

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hi, can anyone tell me how i manually select hdmi in, it was auto detecting but has suddenly stopped, the problem is that as soon as you press the power button the pc boots up and the buttons on the monitor seem to do nothing once the pc boots, before it stopped working i simply had to have power going to the aio, then power on the xbox and it auto detected and powered the screen on, i can sometimes manage to get a menu by pressing the top of the volume up key but this only appears when pc is just booting and windows seems to over ride this menu and it dissapears before i can select anything, thanks in advance

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Hi As of yesterday evening i experienced a permanent fps drop in all of the games I play (such as CS:GO etc).Even have an fps drop in some of the older titles, which shouldnt have any problems whatsoever. It wasnt caused by a windows update, since the update was done a few days earlier and the problem didnt occur then. (just to be sure, i did a system restore and it didnt fix the issue)I have forced my more powerful graphic processor to work under all circumstances and the system is set to high performance. I havent installed any new programs nor made any changes to the system. As a matter of fact, the fps drop was so random, that I played a game earlier the day and then a few hours later when I relaunched the game, I instantly had a fps drop from 160 to 50 and it is persistent.Basically Ive tried every simple solution there is and on Monday im gonna get my laptop cleaned from the dust, since I have not done it in the 9 months Ive had this laptop. The reason I made this topic was just to maybe get some intel, whether could this be the possible reasoning behind this fps drop I have. Cuz for me it seems, that something is bottlenecking my laptops performance.Or if anyone has some kind of information or ideas what could work, Id highly appreciate your time and effort.    













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Answer:Acer Aspire v3-572g suddenly low fps

A few days later suddenly the low fps was completely gone, but I do have a strong feeling that it was caused by dust.I took it to service some days ago and the fps improved even more. 

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Hi Everyone,

I am getting very frustrated right now trying to sort out whats wrong with my main machine, Its an Acer Aspire V3-771G and is less than 4 months old, and I have been using it quite a lot since I purchased it without having a single issue, and its been running all the latest games for instance like a charm, Deadpool for instance runs perfectly at the highest settings and in full 1080p glory, even Metro - Last Light runs absolutely gorgousely on this machine!, I bought it as my main machine, as the Acer V3-571G I bought the previous month was not adequate enough to handle what I wanted to use it for.

Anyway, the other day I left it on while I went outside to water the lawn, then I came inside to stream some music using the wifi from my laptop to my 3D Smart TV which is connected to my 2012Watt Full Surround Sound System (7.1), however the laptop was frozen, I could move the mouse, but nothing on the screen would react, so I shut it down, waited 30 seconds, then booted it up again, however, suddenly it would not boot, instead it came back saying their is no bootable device, so I reset it, but this time went into the BIOS, and for some reason it cannot see the hard drive at all.

So I turned it off for the night, and then tried it in the morning, but same issue, its saying their is no hard drive in it!

Does this mean the hard drive in it is cactus, or could it possibly be something else that can be easily fixed?

I will not open the laptop up as that will voi... Read more

Answer:Acer Aspire V3-771G - No HDD suddenly..

Opening it up is not going to void your warranty. Most likely the machine is having motherboard issues. Check with Acer to see if they will cover it for repairs. And yes, a electronic device, or even a motorized vehicle, or appliance can fail in less than six months.
 

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My usb port was working fine till morning but now it suddenly stoped working. I installed all drivers as well but its not working anymore idk what the problem is :/ is it hardware issue or software please help. I have Acer E5 575G Windows 10 Home Edition

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Hello, I have an Acer Aspire One AO756 that crashes suddenly and does this repeatedly. I bought this unit in 2012.  It has done this since. I an not certain what OS it originally had when purchased  I know at one point I had Windows 8.  I now have Windows 10. After all the upgrades it still crashes.   I thought this was overheating but this happens after the computer has been off for a while and right after I turn it on. I was considering a BIOS upgrade.  However, after reading http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/BIOS-update-for-Aspire-One-AO756/td-p/48787... I am not sure if I should upgrade the BIOS.  I don't think it has Windows 7 but I am not sure.  According to the link, if I am reading correctly, I should not use the Version: 2.21 upgrade. Am I correct? Does anyone else have any ideas on why it may be crashing?       

Answer:Acer Aspire One AO756 suddenly crashes

It originally came with Win7. The HDD is failing. The BIOS firmware is fine. Accordingly, you need to clone to and replace the HDD with a new HDD or SSD. Jack E/NJ 

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I purchased this laptop back in January.  it was very quick until very recently.  Any suggestions why this would be?  It has been scanned numerous times for malware and these scans turned up negative.

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Hi, I recently bought the Acer Aspire E 15 with the AMD A10 and R6 graphics. The only issue I have is that whenever I would use, like during a game, the laptop would suddenly restart without giving me any warning. Please help. Thanks to all in advance

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my acer aspire v5-122P started showing a blank screen when switched, nothing shows in the screen. i asked a couple of friends and some computer techs they say that my processor is dead. how can this be fixed for the laptop to start working again. is the processor embedded to a motherboard or a replacable peripheral device??

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Hi, I recently bought the Acer Aspire E 15 with the AMD A10 and R6 graphics. The only issue I have is that whenever I would use, like during a game, the laptop would suddenly restart without giving me any warning. Please help. Thanks to all in advance

Answer:Acer Aspire E15 suddenly restarts without warning

Is the computer always under load while you use it, then it restarts? Is it also hot and possibly overheating?Try elevating your laptop's backplate so the vents can remove the heat from the air vent.





First, CALM DOWN and look at my profile picture. Calm? Now post your message. If I helped, a Kudos would be great! Marking as solution will help others as well, thank you!

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Hello Guys Please Help me I bought my Acer Aspire ES 14, 4 months ago, usually im using my laptop for just a short time around 2 or 3 hours and it works just fine, However, recently when i was watching a movie 1 hour later it suddenly turned off with a clicking sound, but i can turn it back on again when i click the power button. This happened again when i was playing a computer game for 2 hours, it turned off with a clicking sound. I am worried that this might happen suddenly when im working on something important. Thank you  

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As above I ran an Auslogic Boost Speed 9 and when I restarted the computer I now have a message stating I need to activate Windows. I have been running Windows 10 for 5 months and suddenly got this message. Any ideas or suggestions would be welcomed.
 

Answer:Acer Aspire suddenly says to Activate after after 5 months.

As above I ran an Auslogic Boost Speed 9Click to expand...

The kiss of death to Windows 10, as is any third party tools of that nature
Windows 10 has a unique file structure compared with 7 and even changes from 8.1

If you use such and indeed third party defraggers sooner or later you will face a refresh or even a reset
Does the program offer a reset to before it was run

It appears NOT as a simple click - having had a look but what it does say is
Auslogics BoostSpeed is equipped with the Rescue Center, which lets you create
a backup prior to running optimization or any other operations. This helps ensure

that you can always roll back any changes made by Auslogics tools if you do not

like the results.

Click to expand...

from the user guide of Auslogics.
 

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My speakers just don't work and I have absolutely no idea what to do!! i'm sad

Answer:Acer aspire v5-471 speakers suddenly not working,a...

mamacitamor,
 
I would recommend that you perform a system restore to when they were working. since it just suddenly happened it could be a software update that caused it.

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Hello, I have an acer aspire E5-551G-T16Q that i just recieved 3 days ago & now, my in-built web camera has stopped working, it shows full green screen & nothing else. Please Help.I tried installing & un-installing the driver, but it didnot work.

Answer:Acer aspire E5-551G - Suddenly the in-built web ca...

As the issue persists even after reinstalling drivers, you are advised to take your laptop to nearest Acer service center for further assistance as the laptop is new and under warranty. To do this, the following link can be helpful:http://us.acer.com/ac/en/US/content/service Hope this will help you.

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I have been having this constant problem with my Acer product lately. While the computer is unplugged, at a random time, it will power off, ending with a sudden click sound, and I'm assuming this is the hard drive powering down. I talked to support about this issue, and they said to hold the battery remove button on the bottom of the unit, but I had no luck. I found High Performance mode to at least suspend this from happening. I do not belive it is an overheat but im not completely sure. I would love to get some help with this problem as for I use the unit for school and I have lost many important documents.

Answer:Acer Aspire E5-575G Powers off suddenly while disc...

Which OS are you running? Does it only happen when running on battery? Does the battery normally last long enough from a full charge? Are you working on the laptop when the issue happens , or is it sitting waiting for you to do something? Does it only happen when some specific apps are running?

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Hello!I have a problem with my Acer Aspire v3-772g.I have no idea about what kind of problem this is, and thus don't know where to look for a solution.So I decided to start here and at Microsoft Support. So the problem is that the laptop suddenly got incredibly slow.This all started when I noticed that I had a marker over my "mouse pointer" indicating that something was trying to load. I decided to check what it might be. I did ctrl+alt+del to open the taskmanager. In the taskmanager I saw that the windows error report program was opening and closening in the background. So I decided to try to search, don't remember what though, with the search tool next to the windows button in the corner. That was when I noticed that I couldn't write, none of the keys that i pressed got a response. When I was going to write to a friend via Skype I noticed that I couldn't write there either. I could, on the other hand, write in google chrome and the explorer. I looked online and found a potentiall solution, I was to write this in the command prompt: Dism.exe /Online /Cleanup-image /ScanhealthDism.exe /Online /Cleanup-image /restorehealthsfc /scannow But when I tried this I just got "Error 605". I thought that this it might not be too annoying and that I could get around having this issue and leaving it. After an hour or so of playing Minecraft, the game froze... the whole computer froze... I used the powerbutton to tu... Read more

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My Acer Aspire 4738 suddenly started to run really slow. Every window I clicked crashed, even explorer.exe. It boots and shuts down way slower.
I tried booting into safe mode and everything went normal there. I suspect my PC got infected by a computer virus (?), but I'm not really sure. What do you guys think?
OS: WIN 7 HOME BASIC

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 I am using Acer Aspire E15 E5-575G-399p 15R with 6th Generation i3 processor with 4GB Ram 2 GB graphics card and 500 Hard Disk. For the last 13 days while working on laptop or using it, it would suddenly power off without any error message or any information. Again, when I start it works fine for some time and again gets off suddenly as power goes off . Also there is no issue of blue screen or error message. I?ve purchased this 20 days ago. I am so worried about it and don?t know what to do. Please give me suggestions and help me.

Answer:Acer Aspire E15 E5-575G-399p suddenly power off wi...

Hi,Are you checking the temperatures with any monitoring program? You can download HWMonitor portable version online and check the temperatures.Could you please tell us what happens when you run only on battery(without the AC adapter). 

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My Acer Aspire AX1920-ER20P suddenly can't find my network adapter (doesn't show up in Device Manager, there is NO Network tab). It was working fine a few hours ago. How can I have windows recognize the device and show it in Device Manger so I can update drivers if necessary or reconfigure it? I'm not sure which network card is in it and how to find out.

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My Acer Aspire AX1920-ER20P suddenly can't find my network adapter (doesn't show up in Device Manager, there is NO Network tab). It was working fine a few hours ago. How can I have windows recognize the device and show it in Device Manger so I can update drivers if necessary or reconfigure it? I'm not sure which network card is in it and how to find out.











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Answer:Acer Aspire AX1920-ER20P suddenly can't find my ne...

The options is here, look at your pics.About the adapter, it will work.

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Hi, I am hoping someone here can help me. I have been using my Acer Aspire Z5600's ethernet connection to access the internet, until last night when my power tripped out. When it came back, I could only connect to the internet via the wireless adapter. Looking in device manager, there is no sign of any Ethernet adapter. I've managed to download what I think is the most up to date updater, but running it shows no drivers need to be updated. Has anyone heard of this problem before, and if so how did you reinstate the ethernet adapter, please? Thanks, Clive

Answer:Acer Aspire Z5600 LAN adapter suddenly disappeared

Device manager, click on View, show hidden devices, click on your network adapters and see if there's any sign of ethernet adapter.

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Hi, I am hoping someone here can help me. I have been using my Acer Aspire Z5600's ethernet connection to access the internet, until last night when my power tripped out. When it came back, I could only connect to the internet via the wireless adapter. Looking in device manager, there is no sign of any Ethernet adapter. I've managed to download what I think is the most up to date updater, but running it shows no drivers need to be updated. Has anyone heard of this problem before, and if so how did you reinstate the ethernet adapter, please? Thanks, Clive

Answer:Acer Aspire Z5600 LAN adapter suddenly disappeared

Device manager, click on View, show hidden devices, click on your network adapters and see if there's any sign of ethernet adapter.

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The CD/DVD drive has stopped working. When you insert a disc, normal sounds, but can here a slight ticking, then drives stops as not recognised by Windows Explorer. It has worked in the past as installed drivers from disc for new printer around 6 months ago. Any thoughts please?













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Answer:acer aspire e1-572 cd/dvd stopped working

mjmuk,
 
You can contact the Acer technical support in your region to see what options are available to you, which most likely is to purchase a new one.

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Hi! FN+F5 of my Acer Aspire V5-473PG has stopped working. The other functions are working just fine.OS is Windows 8.Please help. I don't know what to do.  Thanks,E.













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Answer:Acer Aspire V5-473PG: FN+F5 has stopped working.

Hello, See this Acer topic: Keyboard shortcuts not working and My hot keys are not working, how can I fix this?

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After recent system updatea the regular keyboard stopped working only the touchscreen keyboard works. i need to know where to start in fixing this issue. Thank you in advance!Carrie 

Answer:my Acer Aspire M keyboard stopped working

jamwithcarrie39,
 
I would suggest you perform a system restore to when it was working, it could just be a recent update that caused the issue to start occurring.

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My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

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I just recently encountered a problem with my Acer Aspire E3-112 notebook keyboard that I had been able to fix and would like to share the solution with anyone who may encounter the same problem. I had used a USB flash drive to copy some files without any issues. Shortly afterwards, I noticed that the 8 key on the keyboard had stopped responding, but all other keys worked as normal. I had pressed Fn-F11 (NumLk) and the 8 key started working again. Pressing Fn-F11 again disabled the NumLk mode, and the 8 key also stopped working again. I tried rebooting the notebook, shutting down and powering back up, reinstalling keyboard driver, etc, but nothing worked. To rule out Windows OS related settings, I rebooted into BIOS, and noticed that the 8 key still didn't work when I tried to change the time, but the other number keys worked fine. The solution that finally solved the problem was to shut down the notebook, and then using a paper clip, push it into the Batery reset pinhole on the bottom of the notebook for four seconds. Upon normal powerup, the 8 key started working again. If your notebook has a removable battery, then removing and reinstalling the battery might have the same effect. 

Answer:Acer Aspire Keyboard 8 key stopped working after p...

Thanks for sharing. I've seen the battery reset fix a number of issues, but nothing as odd as the 8 key from working.
 
Cory

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My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

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I was typing a document and I just hit it a little like just a tap and the charger stopped charging, I used a charger from another Acer laptop that looked the same and it worked even though it was too small. So I need to know where I can buy a charger that's :Input:100-240v~, 50-60Hz 1A maxOutput: 19v=== 2.1A

Answer:Acer aspire one 14 charger stopped working

You can either enter the keywords 'aspire one 14 charger' or the model shown on the charger label on ebay or amazon. Price is less than $20 for a new charger with free shipping. Jack E/NJ

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My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

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I can do a skype audio test and the mic works for the short time of the test. However when i contact someone the mic works for about a minute and then mutes itself ,i have tried a plug and play headset and the same thing happens with the headset. HELP PLEASE  thanks George

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hello, ive had an Acer Aspire L320 for quite a while now,

ive had it upgraded by a computer shop to make faster with some more ram and brought up the hard drive space to 320Gb and it was running fine till yesterday.

it has been running 24/7 for a while with maybe a restart every 2 months or so, and had no problems with it and now i plugged it in (after a LAN party needing space) and it wont even turn on. it turns on the fans when i plug it in and when it press the power button it doesn't respond and continues to run the fan.

I have alot of experience building computers, but this is my absolute worst nightmare because its so cramped inside. can someone direct me to what i should to to fix it or what to check and/ or replace
 

Answer:Acer Aspire L320 stopped working, HELP!

New power supply would be the first thing I'd try.
 

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one night i left the laptop on because i was downloading sth ... in the morning the computer was turned off and when i tried to start the thing, it worked fine up until the screen that says "Starting Windows" (i have windows 7 btw) ... and i guess right before the desktop is supposed to show up i saw a blue screen for maybe half a second and the computer restarts by itself...well the same thing kept happening everytime i tried to start the laptop...after that i tried Safe Mode, Automatic Recovery Mode, Start at previous good config., and every other option that is available after pressing F5/F8 during startup ... since that did not work i booted the computer with my windows 7 cd and tried to reinstall the OS .... after i press "Install Windows" (or sth similar) it says "Loading setup" (or sth like that) and just stays that way --and trust me i waited long enough ... since that did not work out i got a windows XP cd and tried to install it ... it loads up well enough and rite before installation the blue screen appears again (but this time it just stays there) .... the only thing i can think of is maybe that last d/l i was talking about might have been a virus or sth .... and maybe i can resolve the problem if i could somehow load command prompt and format the hard drive (i have only one partition btw) ... i read somewhere that pressing "R" just when windows setup starts should take me to Recovery Console but that didnot seem to work ou... Read more

Answer:Acer aspire 5739G laptop stopped working

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Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

Answer:Acer aspire V3 laptop stopped working after McAfee...

Sounds like the reboot came up in safe mode. Try a shutdown, restart to see if it clears up. Rebooting while in something as intensive as a virus scan / repair is seldom safe. You should always let it continue until it's finished, even if inconvenient.

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Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

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hellowebcam of my laptop has stopped working and also when i search for it in the device manager i find nothing like imaging driver and webcam in the device manager. i am worried about it to be solved. i hope your instant reply with would probably resolve the issue i am facing. i am hereby attaching a screenshot of what it writes upon the screen when i open camenra. thanking yo

Answer:acer aspire E71-571 series webcam stopped working

You must disable "Change TPM (TCM) State" in BIOS. (BIOS -> Security tab)First, add a supervisor password, so that function will be available.Save BIOS settings and restart the computer.That's how I managed to fix it.

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My touchpad suddenly stopped working and I don't know what to do about it. I've beening looking around the web for tips and tricks but to avail. I tried Fn+F7 and various similar combinatins but they don't work. I also tried going into my mouse settings to see if it was disabled. It was enabled and said it was working just fine. I then decided to do a MBAM scan because I thought it could be a virus that is casuing the problem and no threats were detected. I then read that pressing F2 during start-up and enabling the touchpad through there is an option. I tried that and the option to enable touchpad wasn't on my laptop. Finally, I read that going back into windows 8 and doing some stuff with the BIOs could help, but this is a used laptop and apparnetly used to operate Windows 8 (can't confirm though) before I got it but I don't think I can change it back. The only temporary solution I have is using an extenral USB mouse, but I want to use my touchpad as well. Help, what do I do? Thanks in advance!













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Answer:Windows Touchpad stopped working for Acer Aspire E...

Hi,Go to Acer support site, download the driver for Elantech Touchpad, save it somewhere you can access.https://www.acer.com/ac/en/US/content/driversGo to Device manager(right click windows logo), expand "Mice and other Devices", right click Elan touchpad after highlighting it, select Properties, go to driver tab and uninsatll it, go to the downloaded driver and install it, you need to extract the downloaded driver, open the extracted folder, right click setup and run as admin.

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Hi,My acer laptop(Aspire V5-471PG) DVD player is stopped working,cannot load/detect disk.When I pressed the button,the DVD player won't come out.My warranty until December 2015,how can resolve this problem,please help me,thanks alot. ^_^













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Answer:acer aspire V5_471PG cd/dvd Player stopped working

There is a high probability that this is a hardware issue. As your laptop is still under warranty, you are advised to contact nearest Acer service center by using the following link for further assistance:http://us.acer.com/ac/en/US/content/service Hope this will help you.

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This is probably in the wrong location. I could not find a Laptop area for R7 or just a general Laptop.Anyway. I am running Windows 10, never had a problem with the touch screen until recently. The "Basic Information" screen says I have no pen or touch input is available.....not true. this is a touch screen. I've used it consistantly, and without problems. I don't know what to try to fix the issue. I read somewhere that it might be a "power management setting" I tried to see if it was, I opened the Properties on each of my 3 "HID-compliant vendor-defined device" to see if there was a power management option. One did have it, but it was greyed out and unchecked. Can change anything there. I tried removing all the "HID-compliant vendor-defined device" and they reinstalled on startup, but no touchscreen.I'm wondering if the latest Windows update wiped the touchscreen out!!! Please can someone help? I'm an artist, and using the touchscreen is very important to me.-Karen

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This was bought as a windows 8.1 model and I availed myself of the invitation to update to windows 10. A couple of windows updates later and the touch screen has stopped working. The HID-Compliant touch screen entry in device manager has disappeared and I am unable to locate ANY relevant drivers on the Acer web site. Also I am unable to find any mention of this by other users. Any help would be much appreciated. Paul

Answer:Acer aspire V3-112P touch screen has stopped work...

>>>A couple of windows updates later and the touch screen has stopped working.>>> Have you tried to bring the system back to a restore point just before you noticed that it stopped working? Save any data between now and then though. Jack E/NJ

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Hi Guys
I am sure you get this a lot, but I just cant solve it
One day it worked, the next, not
It may have been an accidental FN plus another key
Have tried;
FN + F12
FN + Num Lock
Number Lock alone
All to no to avail

Pls help me, am sure its quite straight fwd

Thnx in advance guys

Answer:Acer Aspire 5742Z Number Keypad stopped working

Hi and welcome to TSF check the user manual from page 26 Acer | Download manual in the link

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I've just got my Acer T180 desktop back from the repair shop. Everything seemed to be working fine but today the speakers have stopped working. I've tried plugging the jack into different sockets on the rear of the CPU, but no sound is coming out. Yes, I get the pop-up window acknowledging that I have plugged the rear speaker into the socket.Yes, I have tested the speakers on a separate computer and they are working properly.Yes, I have looked at the Acer support page relating to speakers. Yes, Device Manager says the device is working properly. When I phoned Acer Support the operator wanted me to do a factory reset. But surely there must be an easier way? For the record, this was originally a Vista PC that was upgraded some time ago to Windows 7 (32-bit).   

Answer:Acer Aspire T180 desktop - Speakers stopped workin...

i would try to uninstall and re-install audio drivers. http://www.realtek.com.tw/downloads/ check if your system has AC97 or high definition audio, then follow the links, download the drivers package. to check audio version:Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.If you're prompted for an administrator password or confirmation, type the password or provide confirmation. click on Sound, video and game controller and have a look at the description. to uninstall, right click the sound controller, choose uninstall and tick also to uninstall software if prompted.

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My computer suddlenly started with this problem, it was working but a week ago happend the first time, I already restarted it to the factory state but laptop still the same and restarts itself. 
My OS is Windows 8.1 64bits





-

System













-
Provider










[ Name]

Microsoft-Windows-WER-SystemErrorReporting









[ Guid]

{ABCE23E7-DE45-4366-8631-84FA6C525952}









[ EventSourceName]

BugCheck

















-
EventID
1001










[ Qualifiers]

16384


















Version
0

















Level
2

















Task
0

















Opcode
0

















Keywords
0x80000000000000
















-
TimeCreated










[ SystemTime]

2015-12-06T15:40:10.000000000Z


















EventRecordID
2971

















Correlation
















-
Execution










[ ProcessID]

0









[ ThreadID]

0


















Channel
System

















Computer
Workbook

















Security












-

EventData










param1
0x000001d3 (0x0000000000000221, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)









para... Read more

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Please help me solve this problem, it is really annoying. I tried to access Acer ePower Management but there was an error "... stopped working". Then this error message appeared "WMIServi Application has stopped working".

---

Here is a log file for reference:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:45:45 AM, on 21/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\TimeLeft3\TimeLeft.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Users\sarah\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Users\sarah\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Axantum\AxCrypt\AxCrypt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe ... Read more

Answer:[SOLVED] WMIServi Application Has Stopped Working - Acer Aspire 4710

If this is a recent problem, start by doing a System Restore..

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caps lock notifier not on....help!!!

Answer:Acer Aspire laptop caps lock notification stopped working

Check the setting in Control Panel > Ease of Access CentreClick the blue "Make the keyboard easier to use" item.Make sure "Turn on Toggle Keys" is ticked.Click 'OK'

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Hi! I'm planning to buy a new laptop, i already browse some online store and found thishttp://www.lazada.com.ph/acer-aspire-switch-10-e-sw3-013-10w8-64gb-intel-101-2-in-1-touchscreen-lapt... and http://www.lazada.com.ph/acer-aspire-e5-473-35tx-4gb-intel-core-i3-4005u-14-laptop-with-free-acer-la..., just want to ask which one is a good catch? Any thoughts will be much appreciated. Thanks!

Answer:Acer Aspire E5-473-35TX or Acer Aspire V15 Nitro ...

Boy, those are two very different machines! The first one is very handy if you are carrying the laptop with you most of the time, especially if you are switching between carrying it, using it as a laptop and using it as a tablet fairly often. The detriment is that the screen is small, only 10 inch. The second one is a lot more powerful and larger, but it will be more of a hassle to carry (you will want a backpack or briefcase). It's better suited if you are traveling between locations and want to set it up for extended use at each destination. You are going to be less likely to want to pull it out for ten minutes of quick web surfing.

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It has worked since I bought it around 6 weeks ago but for the last week or so the connection has failed randomly. Yesterday it stopped working totally. The windows diagnostic report says that Windows could not detect a properly installed network adaptor- and to re-install the driver.How do I do this?Thanks

Answer:Acer Aspire Acer Aspire Switch 10 will not connec...

Hi Mills,1. Get to Device Manager(Hold Windows Key & then tap letter "X")2. Under device manager check if you find any other Devices or unknown devices,. if yes you may need another computer to download the files from acersupport.com3. If Not expand network adapters, check if you see the Wireless adapter, Right click uninstall & restart the unit.4. If the Device is not detected underOthers / Unknown devices / network adapter, please contact Acer as it is a suspected Hardware Failure.

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It has worked since I bought it around 6 weeks ago but for the last week or so the connection has failed randomly. Yesterday it stopped working totally. The windows diagnostic report says that Windows could not detect a properly installed network adaptor- and to re-install the driver.How do I do this?Thanks

Answer:Acer Aspire Acer Aspire Switch 10 will not connec...

Hi Mills,1. Get to Device Manager(Hold Windows Key & then tap letter "X")2. Under device manager check if you find any other Devices or unknown devices,. if yes you may need another computer to download the files from acersupport.com3. If Not expand network adapters, check if you see the Wireless adapter, Right click uninstall & restart the unit.4. If the Device is not detected underOthers / Unknown devices / network adapter, please contact Acer as it is a suspected Hardware Failure.

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hi all I have 2 acre aspire laptops one is a acer aspire 5552 and the second one is 5551-a both of them has the black screen of death I have tried a external monitor tried new ram striped Botham down and reconnected everything back to the boards also have removed the battery and held the power button for 1 min + reconnected the battery and power cable with no success any help would be great .
many thanks
Gary
 

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What is the difference between these 2 Notebooks??? Acer Aspire R 11 R3-131T-P7HAhttp://www.amazon.com/Acer-R3-131T-P7HA-Signature-Edition-Windows/dp/B014LGK1P2 Acer Aspire R 11 R3-131T-P344http://www.amazon.com/Acer-Aspire-R3-131T-P344-11-6-inch-Notebook/dp/B012IBOCR0 The specs seem the same. Only difference I can tell is about $50 on amazon. Thanks.

Answer:Acer Aspire R 11 R3-131T-P7HA vs. Acer Aspire R 11...

Well the P344 is blue. I have one that is hotrodded a bit (8GB, Samsung EVO SSD) - original 500GB is now in a USB 3.0 external - and I consider it the best of all my portable devices

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I bought a factory refurbished Acer Aspire AXC-603G-UW30.  I cannot find any documentation on it.  But when I typed in my S/N on the Acer website, it brought me to the Acer Aspire XC-603G-UW30 page (notice the XC, not AXC).Can anyone confirm whether or not the Acer Aspire AXC-603G-UW30 is exactly the same system as Acer Aspire XC-603G-UW30?  It certainly appears so, but I'd like to update the BIOS to fix some problems and obviously want to make sure I'm using the correct BIOS update file (so I don't inadvertently brick the computer). Thanks













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Answer:Is Acer Aspire AXC-603G-UW30 same as Acer Aspire X...

AXC= Aspire XCAspire AXC = Aspire Aspire XC the initial A is just an abbreviation for Aspire. you can check it on the acer support site, searching with model number AXC gives you nothing, searching with XC gives you the correct model, so you must use XC.

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hi there everyone,
can anyone help,
Acer aspire m1610 or acer aspire t180
i have these two computers and would like to know witch one i should upgrade,
wich one is the better computer- (
and when decided
what should i upgrade
and what are the best parts to use,
or the best way to do it,
and how do i know what parts are compatible
im not looking to spend a fortune,
but i dont mind spending a bit, as long as its worth it,
kind regards
edward

 

Answer:can anyone help, Acer aspire m1610 or acer aspire t180

First, each model has multiple hardware specifications. So I have no way of knowing the hardware configurations of either unit that you have.

Second, upgrades are limited on OEM PC's. Your only options will be RAM and the video card. And in the case of the video card, the power supply may not be able to handle a decent card.
 

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What is the difference between these 2 Notebooks??? Acer Aspire R 11 R3-131T-P7HAhttp://www.amazon.com/Acer-R3-131T-P7HA-Signature-Edition-Windows/dp/B014LGK1P2 Acer Aspire R 11 R3-131T-P344http://www.amazon.com/Acer-Aspire-R3-131T-P344-11-6-inch-Notebook/dp/B012IBOCR0 The specs seem the same. Only difference I can tell is about $50 on amazon. Thanks.

Answer:Acer Aspire R 11 R3-131T-P7HA vs. Acer Aspire R 11...

Well the P344 is blue. I have one that is hotrodded a bit (8GB, Samsung EVO SSD) - original 500GB is now in a USB 3.0 external - and I consider it the best of all my portable devices

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Hi, I hope someone can help, the crystal eye webcam on my Acer 6930g has stopped working, I dont know what I have done, it was working fine. Now when I try to start it up a box appeers saying:

Acer crystal eye webcam.EXE - unable to locate component
Thisapplication has failed to start because Image.dll was not found. Re-installing the application may fix this problem.

I have tried re-installing application but still keeps coming up with same box.

This is a real pain as I am now unable to skype my son who lives with his mum. Please Help
 

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Hello, my new Acer Aspire Notebook has my IE homepage stuck to global.acer.com and I can't change it through any of the IE options (Use Blank, Use Current, or typing it in manually - I'm trying to set it to Google).

I went to this page to solve the problem: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q320159 (Home page setting changes unexpectedly, or you cannot change your home page setting).

As per Microsoft's instructions, I tried changing the "Start Page" value in "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main," but I got the following error: "Cannot edit Start Page: Error writing the value's new contents." There was no "Default_Page_URL" entry in there.

I was able to change the "Default_Page_URL" value to "Google.com" under "HKEY_ LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main" and the "Start Page" value in there was already set to "http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home"

The "Default_Page_URL" and "Start Page" entries don't exist in the "HKEY_USERS\Default\Software\Microsoft\Internet Explorer\Main" key.

Lastly, the "HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel" subkey doesn't exist either.

I would appreciate any help you could give me, thanks!
 

Answer:Can't Change Internet Explorer Homepage (global.acer.com) on Acer Aspire Notebook

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The laptop is an Acer Aspire 5742, IntelCore i3-380M
I am attaching a few pictures of what comes on the screen when I turn it on.
Even in safe mode it does not let me log in, it attempts repairs, it fails and then goes to the black screen with the white cursor.
If I try to start windows normally it loads the logo and then goes to the black screen.
Yesterday, in an attempt to do repairs it was replacing invalid security drivers or something like that and it was taking ages so I had to turn it off.
For the last week it took very long to start up, failing to configure windows but it would eventually let me log in.
Since yesterday I am only getting the black screen. it is windows 7 by the way.

i need a very quick reply please

Answer:Acer Aspire 5742, IntelCore i3-380M goes black after acer logo loads

Quick reply!!! Save your data and restore back to factory. Always have a back up image of your OS on a external drive for next time you have this problem!!

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I restarted my computer like normal and for whatever reason the computer is now stuck at the Acer boot screen. I try to press DEL to enter Setup and I even tried pressing F12 to go into the Boot Setup, but for whatever reason the computer does not respond to anything.

To shut it off I have to hold down the power button and eventually it shuts off.

Stuff to know:
- I have a wireless mouse and keyboard being used on that desktop.. Should I perhaps try to plug in a corded mouse and keyboard?
- I'm running on Windows 7 Ultimate.
Thanks
 

Answer:Acer Aspire E4600 Desktop Frozen At Acer Boot Screen

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A few days ago my laptop suddenly start scanning and repairing by it own. At first i thought it will make all the files in my laptop will be deleted so, i take it out the battery. Then, i put back the battery and try to on it but the result is with blank dim sreen. What should i do? please help me..

Answer:Blank screen with green acer logo on acer aspire e...

Did you turn it off first?

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Hi everyone I'm at my wits end! I cannot get my webcam to work. I have tried numerous options posted in different forums and on websites but nothing seems to work. Even when I went to the Acer update driver search site. When I added my model number I got about a dozen driver options but as soon as I put in my OS Windows 7 (64 Bit) it came back with no drivers. I've noticed in a number of forums that peoples webcams where working fine in Windows XP but when they updated to Windows 7 they lose the ability for their computers to find their webcams. Is this an inherent problem with Windows 7 and is there anyway to fix it short of buying an external webcam. Surly there must be a way to get it to work !!!
Regards Brett.

Answer:Acer Crystal Eye Webcam will not work on Acer Aspire 5560

Hi Brett ... Welcome to Seven Forums ... Does the Webcam show in the Device Manager ? ...

Do you have any errors in the Device Manager ...?
Have you tried the Cyberlink WebCam Application 1.0.1523 23.6 MB ? ....

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HiI tryed to restore my laptop from the acer recovery managment, but it doens't let me because it sais (in Swedish) that "the harddrive configuration is different from the factory settings".I haven't changed harddrive or rezied the partiotions, so i don't understand what could be the problem.  My hard partiotions looks like in the picture below.  I tyred to start the recovery by pushing alt + f10, but windoes starts as always despite my best efforts. Help, how do i do?

Answer:Acer Recovery mangmengt doens't work Acer aspire E...

did you update  windows? there are 3 recovery partition and only the bigger is the Acer recovery, that's why is not working.

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Hi, I cleansed my PC and reinstalled windows, removing all Acer software. Now, when I try check compatibility for Acer Care Center at this site; http://www.acer.no/ac/no/NO/content/software-acer-care-center, it says that my computer is not supported- it was before I cleansed it. What do I do to make the checktool recognise my PC?

Answer:Acer Aspire E5-772G-76QN, Acer Care Center not sup...

Try from the US website:http://us.acer.com/ac/en/US/content/software-acer-care-center by the way, the application probably is searching for some installed Acer software/enviroment. i would try to install the 3 applications from your model support page, under windows 8.1 OS:http://us.acer.com/ac/en/US/content/drivers/5993;-;Aspire%20E5-772G

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i need the download drivers for acer Aspire 7741Z-5731 Acer eRecovery Management  windows 10 lost my drivers after installing

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This question is directed to an Acer user, if possible. Have just purchased second hand [used]. I'm a little confused over backup arrangments,i.e Acer eRecovery Management.I've created a recovery disk "Factory defalt disk" which works as I had to do a recovery. Am I right in assuming that the Full backup, with the option to do a fast back up later creats a recovery disk INCLUDING all the applications/windows updates etc etc. AB68

Answer:Acer aspire laptop 5920G Acer Recovery Mgmt

Hi, I believe so. I have created backup discs as well in case I wish to return to Vista later as I have downgraded to XP Home today. REason being Vista was giving me a lot of problems with my recording software.

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As the title says I can't load my Acer laptop past the Acer logo, when I use boot manager it shows an underscore on the top left and goes black. What do I do?













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Answer:Acer aspire m5 583p-6428. Won't load past Acer scr...

I do not know how long you ran Win10 before rolling back. After I think 30 days Win10 removes the prior win8 files needed to roll back correctly. As is your hard drive boot partitions are corrupted. Again a windows recovery USB flash drive should be able to correct the errors. Even if done manually you need to boot from a USB device to fix the partitions. If the original restore is still valid you should be able to do a system restore from the bios menu options keeping in mind this will destroy all current data resetting the system to day 1 status like new.  The other option is to boot from a windows 8 or 10 DVD disc and again use the repair option to fix the partition errors. 

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Hey There

First of all: I'm a studend, so I can't speek good english, cause I live in Switzerland (plz write in German if you can )

So my Problem:

I've found a Acer Aspire 5920G with Windows Vista. This was so slow and annoying . So I deleded the whole OS and installed Win 7 Home Premium x64. Now I'm searching some drivers for my Notebook. My biggest Problem is the sound driver.
In Vista, there was a tool called "Acer eAudio Manager". I want to install it, because you can switch the equalizer to movie, music and game (and it sounds awesome with the bassbooster=D). I've downloaded the driver from the website and there was a error:

"This software can only be installed in authorized machine"

what can I do to install this tool? Some other tools, like acer power management or acer enet management, works great.

I thought I ask in this forum, because there were some good topics about the mouspad and synaptic of the 5920G (wich helped me=D)

I hope you understand my question and can help me

Greetings
LikeLinux
(And yes, I'm a real Linux fan^^ I've used always Ubuntu. This is the first time that I use Windows )

Answer:Acer eAudio Manager on Acer Aspire 5920G with Windows 7

Bing Translator

Try installing the driver in compatability mode.

Read this tutorial.
Compatibility Mode
Let us know if it works or does not work.
Mike

Installieren Sie den Treiber in Compatability Mode.

Lesen Sie dieses Tutorial.
http://www.microsofttranslator.com/bv.aspx?from=&to=de&a=http%3A%2F%2Fwww.sevenforums.com%2Ftutorials%2F316-compatibility-mode.html


Lassen Sie uns wissen Sie, wenn es funktioniert oder nicht funktioniert.
Mike

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I want to reinstall Acer Care Center and it says my computer is compatible but when I click yes to install the program crashes. Is there a direct link to the care center program?

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Previously, this button would open Windows Media Center when pressed. Though it has stopped doing that and don't know why. How can I fix this?
All the other Mediatouch keys are working fine.
http://dalscan.samsalisbury.net/results.php?id=7c3d6622ef53857e3cfe4471330d88c0
 

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My system is roughly 5 months old. I had used the upgrade software that Acer provided to upgrade from Vista to 7 home premium. There was no issues with the install and everything worked great for a month and then it started going in to deep hibernation. The only way to wake it was to unplug the power from the tower. I did everything I could think of from editing the registry to updating drivers, to finally reinstalling everything. No go so I packed it up and sent it back to Acer. I just got it back from Acer's repair depot. They had to replace the motherboard, hard drive, and fans on the system. They performed a factory restore and told me that I was good to go and updating shouldn't be an issue. I went to use the upgrade dvd's from Acer and low and behold, the hibernation thing started again! It took me four attempts to restore it back to factory. Now it seems stable running Vista. I am in the process up updating the drivers and windows stuff so time will tell. Is it me or is Acer systems flakey?

Does anyone have any recommendations on how I can go about updating to Windows 7 without having to format every week? I have tried doing clean installs without going the upgrade path and it still behaves badly. Sometimes it won't even turn on. Or is it just possible that the pc I purchased just can't handle Windows 7?

Answer:Acer Aspire M3203 and Acer's Windows 7 upgrade software

Are you booting the Acer Win7 Upgrade Media DVD to do a clean install? You can do that to get the cleanest possible install, without the corruption that is imported from Vista in an in-place Upgrade.

The installer is driver-complete, but afterwards any missing drivers which don't quickly arrive in Optional Windows Updates can be found on the apps/drivers CD along with favorite apps like Works, cam, etc. Others can be found on the Acer Support Downloads webpage for your model computer, Adobe (flash, Reader) and Java (runtime, free Ofc suite) sites.

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Hello.  My Acer Aspire Revo/Aspire R3700 (The naming of this machine seems to be unclear. The branding logo on one side indicates Aspire Revo, but the other side identifies it as Aspire R3700. Worse yet, the BIOS seems to think that the machine is a Veriton of some sort. Acer can't seem to make up its mind on the naming of this computer.) running Windows 10 has been having some problems lately. The first of these popped up a couple of months ago: Seemingly random blue screens. These were of the "DPC_WATCHDOG_VIOLATION" variety. I reinstalled Windows 10, and the errors seemed to go away for a couple of weeks. Then another problem arose: Random shut-offs. Every once in a while the computer would just turn off. No freeze, no blue screen, no warning, no alert. One second the computer would be working normally, the next, it's completly off.  Finally, we come to the past couple of weeks. One time the computer wouldn't wake the screen by pressing buttons on the mouse and they keyboard. I manually turned it off and turned it on again. The computer showed four numbers in the bottem right corner (something like 0033), then drawed the Acer logo line by line, as if it were the early 80s, and then produced one long beep tone. After a minute or so on the Acer logo, the Windows logo would show up and appear to boot normally. The Windows logo would then disappear for a long period of time, followed by a blue screen. Sometimes the blue screen shows the error "DPC_WATCHDOG_... Read more

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I'm struggling with my laptop. I've got the black screen of death on boot up. I bought it in spain and I've noticed this version has an inbuilt battery so unable to remove static. I've read lots of threads about the graphics drivers on windows update are faulty? Not sure how to even boot it. It's obviously running as fans & lights work. No light from the screen. I looked into flashing the bios but when I've looked at "support & downloads" for my laptop am onlying getting a windows installer (.exe file) so not sure what to do. ANy help would be appriciated.

Answer:Acer aspire ES15 - (Aspire ES1-520) Black Screen o...

You might want to first try to HDMI out to a TV. Might have to try to turn screens on with the Fn+F5 and/or Fn+F6 toggle key combos. Jack E/NJ

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I have ACER ASPIRE m5800/m3800(acer eg43m) mobo and a q8300 which i read can be overclocked up to 3.2. Is there anyway i can overclock this cpu with this mobo?

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To start off, this laptop has been horrible since the day I got it. I can't even believe how slow it is; it lags doing even the simplest tasks.That aside; I was prompted to update an AMD Catalyst Radeon (something like that) software, so I did. The screen went black and nothing happened for almost 10 hours.I eventually decided to turn off the power. Now that I turn it back on it's just stuck on "Acer explore beyond limits" screen.It has been like this for days now. I've tried turning it on and off again several times. It's just stuck at that screen.What do I do? How do I fix this? I need this computer for school.

Answer:Acer Aspire ES 15 ES1-520-3441 stuck at "Acer expl...

Boot pressing F2 to enter BIOS, check if your HDD/SSD is listed on BIOS informations page. if you press Alt+F10 are you able to enter recovery? Which windows OS version is installed?

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To start off, this laptop has been horrible since the day I got it. I can't even believe how slow it is; it lags doing even the simplest tasks.That aside; I was prompted to update an AMD Catalyst Radeon (something like that) software, so I did. The screen went black and nothing happened for almost 10 hours.I eventually decided to turn off the power. Now that I turn it back on it's just stuck on "Acer explore beyond limits" screen.It has been like this for days now. I've tried turning it on and off again several times. It's just stuck at that screen.What do I do? How do I fix this? I need this computer for school.

Answer:Acer Aspire ES 15 ES1-520-3441 stuck at "Acer expl...

Boot pressing F2 to enter BIOS, check if your HDD/SSD is listed on BIOS informations page. if you press Alt+F10 are you able to enter recovery? Which windows OS version is installed?

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My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue. I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers.  Very frustrating. Any thoughts? 

Answer:Acer Active Pen problems - Acer Aspire R13 (Model ...

http://acer.custhelp.com/app/answers/detail/a_id/34304/~/acer-active-pen-stylus-for-aspire-r7-371tNote: When the Acer Active Pen has not been in use for 1 minute, the pen will go into sleep mode.

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I have tried everything I can think of, I have already read through a few other threads with the same issue but none of the fixes work for me.It gets to the acer screen loads that little loading circle then it just goes black... I have tried pushing Alt+F 10 and it got to the acer screen and said "please wait" then the screen went black again. I have installed Windows 8 on a USB drive and have went into the bios and enabled the boot menu as well as change the order of the boot to the USB. This got me a bit closer but still stuck. After about 10 minutes it finally went to a purple screen and a window popped up asking to install. I selected my language and clicked install, it went to another screen that says "setup is starting" and it's been sitting this way for about 20 minutes now. I'm out of ideas. Don't have a clue why this is going on. This is a friend of mines computer, he said he was in the middle of playing a game and the laptop froze then something came up and then it shut off. When it booted up it wouldn't load past the acer screen.

Answer:Acer Aspire E15 will not boot past Acer logo

Try booting to Memtest86 you can burn a CD and I think it can also be run from a USB bootable flash drive. This will test your memory for problems and also let you know that the hardware in general will run (except the hard drive which is ignored at this stage.If the memory is good, then boot to your hard drive mfg's utility or Seatools from Seagate (DOS version) the same as Memtest but it tests your hard drive to see if it is just the drive that you cannot install on.If the memory and hard drive tests OK then you may just need to delete all current partitions on the hard drive before trying to install.If the memory does not test good, try cleaning the contacts on the memory with a soft pencil eraser and snapping them in and out 5 or 6 times to also burnish the slot's contacts. Then try memtest again on one stick at a time in case one stick is bad, swap and try again.You have to be a little bit crazy to keep you from going insane.

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I am very disappointed in Acer. Very bad attitude to their customers. Here is my story:I bought my laptop Acer aspire e5-573g two weeks ago. I installed windows 10 and after first restarting I got a black screen ... No logo Acer, no cursor (mouse) and I cannot access the settings. It?s just a brick now. And this is not only my problem. When I googled this problem I realized that a lot of people have the same troubles (black screen). Acer support doesn?t help and doesn?t assist.Older Acer models - bios can be restored with the aid of usb flash and firmware file. But for this model "smart" Acer?s engineers created bios which cannot be restored that way.I don?t have any service centers for Acer in my area. Nearest is 500 km far away. I have to go there by myself to resolve this problem. Ok! What if I come back and the problem will happen again? I have to go back over 500 km? It?s wasting of my time and money!!! I'll never buy any Acer product and will do anything that I can to share Acer service and quality. Shame to you, Acer!

Answer:Acer Aspire e5-573g-model problem!Acer is a very b...

valbogov,
 
Sorry to hear that you are having problems with your notebook, I would like to see if I can get a better understanding of the whole situation and see if some things might resolve the problem. I realize that the nearest Acer center to you is a long ways away, so I want to avoid that option if possible.
 
When you say you installed Windows 10, are you talking about going through the upgrade process or just trying a clean install outright? If you tried a clean install outright without going through the upgrade process it will have issues. In order to do a clean install of Windows 10 you have to follow these steps for everything to work right.
 
I know that you said there is no logo screen, but are you able to get into the BIOS at all, or is that what you meant by you cannot access the settings? I do not see in your post where you talked about updating the BIOS, I am not sure why you would need to recover the BIOS.

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HiI own an Aspire VN7-791G model laptop and updated it to windows 10 a few months ago. But after some time the pc got slowed down so I did a reset to my pc from the settings and deleted all my apps & drivers. I was able to install Acer Quick Access and other drivers but couldn't get the Acer Care Center. It is not in the driver download section. I can only find the "check compatibility" program.http://www.acer.com.tr/ac/tr/TR/content/software-acer-care-center (bought from turkey and tried us sites too) But something wierd is that even though the Acer Care Center was installed when I bought the laptop,now it gives a "not supported" error when I run the program above.  I used this program a lot before and want it to be installed in my computer again. Can someone send the setup file or the actual setup link of this program? Thanks for the helps.

Answer:Acer Aspire VN7-791G Acer Care Center

>>>I did a reset to my pc from the settings >>> What exact procedure did you use to re-set the PC? Jack E/NJ

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So at first i thought it my keyboard wasn't being seen by windows 10. but sometimes after holding the bluetooth button an unknown device appears that appears to be my keyboard. yet when i type in the connection code it doesn't respond and then the device no longer is showing. It could just be another bluetooth device though; i live in a dorm so there's many other people with bluetooth devices in the area. I checked out this: https://acer--uk.custhelp.com/app/answers/detail/a_id/30072/~/how-to-pair-the-acer-bluetooth-keyboar... but it only applies to 8 and 8.1, not 10. Perhaps acer should release a driver update for windows 10 early adopters that fixes their keyboard to work with windows 10, unless there is a simple bug fix? I looked online but i seem to be the only one with this issue so far, possibly due to the newness of 10. Edit: found this post, which weirdly didn't show up previously: http://community.acer.com/t5/Windows-10/Bluetooth-not-working-after-installing-Windows-10-on-Aspire-... trying to update my drivers again to confirm this isn't an issue. edit 2: nope it added a connected devices section to replace the bluetooth section, but otherwise didn't solve the problem yet. edit 3: so after like 2 hours i finally realized what was the issue.In order for it to be discoverable you need to make sure to first install the new windows 10 specific bluetooth driver mentioned in the above post , then use the REPAIR option in the blu... Read more

Answer:Acer Keyboard Case (included with Acer Aspire P3) ...

I can fix this problem...1.setup windows 10 v1511 by usb2.when setup windows ready, update driver with windows update3.download driver Bluetooth and update setup from acer site belowhttp://www.acer.com/ac/en/KH/content/drivers4.restart computer5.after restart goto bluetooth and search new device6.long press on power button on keyboard bluetooth cover until see blink blue and red light together7.when bluetooth connect with keyboard cover, enter 6 code bluetooth and endter for accept code8.enjoy

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Hello, im user of Acer Aspire ES1-331. I have been using it from February 2016 with Windows 8.1For a long time Acer Quick Access and Acer Bluelight Shield were working properly but some days ago something happened and: option of sharing WiFi disappeared (it was under "Rozruch do pulpitu") from AQA and it became impossible to turn on ABS. Earlier when i turned it on or off it happened immediately. Now some dots are going around for a few seconds and i get that: http://imgur.com/a/EpfjtIt means : "You cant control that device" . the same happens when i change intensity of ABS - nothing changes however it can write that it changed. On the screen "high" level is turned on but you see that it is a lie. I am using it on Admin accoutn of course.I reinstalled Acer Quick Access but nothing changed and i cant use Acer Bluelight Shield. Rest of options of Acer Quick Acces works (Wifi and Bluetooth).Thanks for reading!

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My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue. I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers.  Very frustrating. Any thoughts? 

Answer:Acer Active Pen problems - Acer Aspire R13 (Model ...

http://acer.custhelp.com/app/answers/detail/a_id/34304/~/acer-active-pen-stylus-for-aspire-r7-371tNote: When the Acer Active Pen has not been in use for 1 minute, the pen will go into sleep mode.

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Is this normal for a 6 month old machine..? I can't update windows 10. The message says that there's not enough room to update windows 10, so I buy a 32 gig card....still it says theres not enough space,,,so I try a 32gig usb stick....still no joy.....So I take it back to PC World where I'm treated like a child and told that they won't take it back...they'll just send it back to Acer to have windows 8 put on ...??!  and did I realise it was a cloudbook and NOT a laptop...!! Left the shop with steam coming out of my ears...so, my question is this....Has anyone out there succeeded in updating their windows 10 cloudbook Because that despite having owned and worked with computers for over 30 years I cannot solve this problem....(Nor have I experienced such poor ill informed salespeople as I have in PC World....but that's another story...

Answer:^ month old acer ao1 431 C2Q8 ACER ASPIRE ONE CLOU...

you need an USB flash drive or external HDD with at least 16Gb and it must be NTFS formatted.http://www.thewindowsclub.com/upgrade-devices-less-free-space-windows-10

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i downloaded the acer care center but when i tried to install it, it just said it's not supported. will it ever be supported?













Solved!

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Answer:acer care center for acer aspire switch 10

Hi joxelletiong,
 
Unfortunately, if the device is not currently supported, there are no plans to go back and add support. We are working on some changes to make this information more clear on our website and during the download process.
 
Hope this information helps,
Cory

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