Computer Support Forum

Drive Descriptor Request Failed when connecting my samsung?

Question: Drive Descriptor Request Failed when connecting my samsung?

I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

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Preferred Solution: Drive Descriptor Request Failed when connecting my samsung?

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I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

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hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

Answer:a request for device descriptor request failed

i recently changed my wireless adapter



Is this a USB adapter? Does the error go away if the adapter is removed? With the yellow flag in Device Manager, right click it and Uninstall it. Remove the USB Device from the computer end and Restart your computer. When the computer comes back up, plug the USB device into different USB port of the computer.

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hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

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Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

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Hey, I have some errors in device manager like port reset failed and device descriptor request failed.Long striy short: I have already tried all the standard answers several times. I dont know wich device is/was the one who caused the error. It coud be mine (already contected everything I have) or of some other person. My probem is not the "problem"... What really annoys me is windows keeping refreshing the device manager and with that causing my pc to freeze for a second randomly. I have unsinstalled the device, plugged the pc off power for minutes, tried to remove with usbdview and usboblivion and all the stuff with energy options! The thing is that an error loke that seems to not be a big thing, but I cant use my PC anymore. I need windows to stop trying to reset the usb port or whatever it does, just forget about the error/device. Has anyone an idea how to get rid o this? Thank you and hope the answers will help other too!

Answer:Device Descriptor Request failed

Hi timniko. Welcome to the TenForums @timniko

Can I ask when did this problem start? Had you added a device?

Have you tried resetting your BIOS? (Before you do please ensure you document or know current customizations?)

Have you check manufacture's site for a newer BIOS? Not recommending you update BIOS but it would be nice to know if they have a newer version. Updating BIOS has its own risks which can result in a "Bricked" machine.

I assume this problem happens with all external USB devices removed, correct?

Is it possible to get Hardware id's from device manager for problematic devices?
Ken

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Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

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Hello
I have a USB device (X.Vision PCDVB-3100)
It work properly in Windows 8 and Windows 8.1
But now in Windows 10 when I connect it to USB port, The Windows give me this error:

?Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.?



How I can solve this problem?

Answer:A request for the USB device descriptor failed

Probably the USB port cannot provide enough power to the device, so Windows cannot properly identify it. Try connecting it to a different USB port. If problem persist, the only solution is to use a powered USB hub that will provide the power necessary. Also some devices have problem working on a USB 3.0 port (blue), try using a USB 2.0 port (black).

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I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.

On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".
On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."

My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.

Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was un... Read more

Answer:USB not recognized (Device Descriptor Request Failed)

if you have tried on other systems using different OS then the error is normally because of issues with the item not the PC , it might be 'confused' or have corrupted data or be faulty.

If you have the data still stored elsewhere...then you may be able to reset the flash drive and see if it recognises it then.

I'm not sure if there is a reset switch anywhere on that stick.

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having trouble installing an Epson WF-2530 printer onto win 8.1 machines.
i have 3 win 8.1/64 bit machines. it will install and is working on only one.
used the same installation disc, and install process, and cables with all 3 machines.
googling the problem shows plenty of stuff mainly updating drivers. done that, still no good.
Not sure why it works on only one, a generic clevo laptop w550eu.
thoughts???
the installation process stumbles when it asks you to connect the printer cable to the computer.

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Hi all,

(Unknown USB Device - A request for the USB device descriptor failed)

Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1

I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1

The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.

I've spent the last 4 days scouring the net looking for answers, and thus I am here hoping someone can shed some light as to why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?

Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.

But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???

So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!

If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue

Would really real... Read more

Answer:A request for the USB device descriptor failed. (error43)

You can mark this thread as SOLVED!

Okay here's the fix that worked for me, maybe it will work for you.

I've always updated drivers, WinXP, Win7 and so on, the same way - download the driver, go into device manager and select browse, then point windows to the downloaded driver to update the necessary files. Its always worked that way for me for as long as I can remember.

Not so it appears with windows 8 - for some strang reason.

For me I had to update to the latest Intel Chipset Drivers, but instead of the tried and trusted methos above, you simply hit the setup.exe and let windows 8 do its thing. Believe it or not, but this fixed the issue.

Yes I had already updatd to the latest Intel Chipset Drivers using the device manager method, and yes windows "did" update ...someting??? But the USB devices were still showing the Unknown USB Device error. But using the setup.exe fixed the everything and all my USB devices are now working perfectly with Windows 8.

How, why, who knows, but I hope this works for others with the same problem.

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Was trying to plug my Toshiba 1tb External hard drive in to retrieve music off it and it wont recognize the drive. Device manager revealed the yellow triangle and error message. It works on my wifes hp streambook and also my kids stream book both are running wondows 10 like mine. I have tried nearly 10 different suggestions from google searches and have gotten nowhere. The only thing I couldnt try was turning off the usb in the power options, for some reason mine doesnt display that option. My notebook only has 1 usb port so I cant try a different port. Any suggestions or fixes?

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Hello, this morning my keyboard stopped working and the device tab says the line in the title with a yellow triangle on it as well. Everytime i try uninstalling them and reinstalling the same thing pops up. All usb ports are up to date. I have desktop and the problem is only with my keyboard (corsair k95). all usb ports work and all other devices work in every port. The solutions in the youtube videos and forums don't work for me. I really want to fix this as my keyboard is only 2 months old. I am desperate to solve this please help me¨find what the problem is so I know if I can fix it or not.
Kind regards, Kino

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Hello, The left USB socket on my X250 has started to return the message Device Descriptor Request Failed, but the right hand USB works as normal. I rarely used the left hand one so I am unsure for how long this has been the case, but now I am very keen to start using a USB keyboard so I am very keen to get it working again.I have tried uninstalling the device and reinstalling, and searching for new drivers.Thanks in advance for any help,Dave

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Hi All,

Thought i would make this thread as i see others with the same issue. I have just built a new PC and i get the following error randomly.

"The last usb device you connected to this computer malfunctioned, and Windows does not recognize it."

The issue with this is i don't actually connect anything to the PC. the message just appears randomly then fixes it self on reboot only to happen again later.

I have reinstalled USB Drivers and the issue persists.
I only have two devices connected to the PC:
Razer Death Adder Mouse
Logitech K350 Wireless Keyboard.
Event Log Error -
Fault bucket LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHub3!TelemetryData_CreateReport_VEN_0000_DEV_0000_RE V_0000, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 6813caa6-1a28-469f-8b39-08f1d092c8a4

DMP File:
DMP File - USBHUB3-20161220-1525.dmp
Bug Check Code: 0x00000144
Parameter 1: 00000000`00003003
Parameter 2: ffff8281`7cdbd7b8
Parameter 3: 00000000`40010000
Parameter4: 00000000`00000000
Caused By Driver: UsbHub3.sys
Caused By Address: UsbHub3.sys+365a0
File Description: USB3 HUB Driver
Crash Address: UsbHub3.sys+3173a
Check System Specs for PC Components

Answer:Random USB Issues - Device Descriptor Request Failed

I wonder if it is related to a bug in the last OS update as I just saw this error also and all of my USB devices are functioning correctly.

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Hi all,

I have a problem with my Lenovo B50-70 Laptop. It has 2x USB 3.0 and 1x USB 2.0 ports.

It started when I removed a USB mouse from the USB 2.0 port. I had a message flash up saying
Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.
If I go to Device Manager and 'Uninstall' the device, then plug the mouse back in and 'Scan for Hardware changes' it works. However whenever I unplug it I get the same error. I've tried doing them same thing and plugin in other devices, (my phone, a memory stick) and The error comes back. If nothing is in the port and I scan for hardware changes I get that message again.

Any ideas how to fix? It is almost as if the machine doesn't detect the mouse is unplugged and thinks it's gone wrong. The USB 3 ports are fine.

I've tried...
Checking for Driver/bios updates.
Cleaning the port.
Uninstalling all USB Drivers and reinstalling
 

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Hello Ladies & Gents.

I would like to ask for your assistance on this slightly annoying problem.

I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:

Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).

(Please see attached screenshots)

Once the device is disconnected and reconnected device manager then displays:

Universal Serial Bus Controllers -
USB Composite Device

The device then shows in "Audio inputs and outputs"

Cheers,

Mr Collective

Attachment 38815

Answer:Razer Megalodon - (Device Descriptor Request Failed)

Razer is well known for BSOD drivers and problems, otherwise. (And taking very old drivers, changing nothing at all, giving it a new date and then claiming "Compatible!" with new OS.)

Perhaps give a shot with uninstalling their software, rebooting, the re-installing.

Make sure using the latest.

When all is said and done, you might just have to live with it.

Can't hurt to make sure chipset drivers are up to date. If Intel chipset, search their driver site for "Inf"

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I'm attempting to help my daughter fix her USB issue, so the information I have about the computer is minimal at this point. The computer is and HP Pavilion a6710t Desktop PC. It has a Foxconn motherboard. Here's the story, She's been using this computer for a couple of years, was running Window Vista. One day her wireless mouse and keyboard quit working. I gave her a usb mouse to try to no avail. The message when we plug any USB device that previously worked on her computer is 'Unknown sub device, device descriptor request failed'. After doing much research online and attempting a multitude of fixes from online sources I had the bright idea (being the computer genius that I am (NOT!)) to update her Operating system to either Windows 7 or Windows 8. She chose Windows 8. Here I'm thinking if I wipe the hard drive, do a clean install of Windows 8, the problem would be fixed. Boy was I wrong, still no USB ports are working. Makes no sense to me unless it's the hardware itself. Any suggestions? Ideas?
 

Answer:USB ports inoperable, error says, device descriptor request failed.

Based on what you have tried, it does seem to be a hardware error. One more thing to try is check the CMOS battery's voltage. It's usually a CR2032 rated at 3 Volt. Carefully remove it after unplugging the PC from the socket outlet, and check the voltage with a digital multimeter.
 

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Only bought Yoga 2 Pro for few days and start to have bluetooth issue where intermitten disconnection with my logitech M557 bluetooth mouse and now is totally failed with Unknown USB Device. Tried download and re-install new bluetooth driver from Lenovo Support Site but still shown as Unknown USB Device. Pls help!

Answer:Yoga 2 Pro Bluetooth - Unknown USB Device (Device Descriptor Request Failed)

Same issue,  been a problem since I purchased last Christmas.  Sometimes I want to throw this piece of crap out and buy a mac.  Lenovo, get your head out of your ass.

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Relevance 81.18%

I was just working happily when my Microsoft Bluetooth Mouse just suddenly stopped working.
The Bluetooth settings page says "Bluetooth is turned off" and there are no options on the settings page or the system tray to turn Bluetooth on.
The Device Manager now has "Unknown USB device - device descriptor request failed" where it did not before.
Other devices all seem to be working fine - USB devices plugged in are being recognized and work properly. Only BT seems to be broken.
I've tried:
uninstalling the device and rebooting
installing the latest updated chipset drivers from the dell website
windows updates
pretty much all of the advice here: http ://troubleshooter.xyz/wiki/fix-usb-device-not-recognized-device-descriptor-request-failed

Any other ideas?
Thanks

Answer:XPS 15 9550 Bluetooth stopped working (Unknown USB device - device descriptor request failed)

So in desperation I just went into BIOS settings to see if there are any BT settings that may have become disabled. I didn't see any, and I didn't change any other settings.
After rebooting, BT and my mouse is now working again.
Something seems to be really flaky here, but hopefully this will help others with the same issue.

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hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking
it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps

thanks,
onyx

Answer:Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

Hi onyx,
This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.
Have you tried to update the device driver for test?
Please follow this guide trying t resolve this issue:
Code 43: Windows has stopped this device because it has reported problems
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspxKaren Hu
TechNet Community Support

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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

2 more replies
Relevance 80.77%

Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

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Since a day or two I get this error in my Lenovo Solution center.I've tried to update the driver, but that failed.The G710 is running W8.1 Any solution available?best regards Piet.

Answer:G710 Unknown USB-device (Device Descriptor Request Failed)

Hi Piet_Bos,
 
Welcome to the Forums    
    
As per the query we understood that you are facing issue  with error in USB device in your Lenovo G710 laptop.
 

Unplug all USB peripherals connected on the machine
Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.

If still the issue persists then please follow the below steps:-

Go to start button right click on my computer.
Select properties in left upper corner you have 4 options select ?advance system settings? option.

3.System properties pop up comes under that select hardware option and select device installation settings and disable the auto driver download option and select save changes and restart the system.
 

Now try to update the driver and check for the issue.

Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                              ... Read more

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My computer keeps telling me Unknown USB Device (Device Descriptor Request Failed), so I looked up how to fix it and they told me to uninstall it then scan for hardware changes and it will reappear working properly. Only it did not come back working properly, it came back the same. I am also 98% sure that this "unknown USB device" is my built-in webcam that has never once worked. So if someone wants to help me out and allow me to use my webcam that would be great!

Answer:Unknown USB Device (Device Descriptor Request Failed)

Hi there, can you first tell us what is the Name and Model number of your system?

What OS are you running

im sorry if you already listed this, as I cannot see your specs from the Windows Forum App..

I take it this is a laptop?

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Relevance 79.95%

I HAVE TRIED THE WAY THAT HAS BIN SUGGESTION WITH NO LUCK
\_SB.PCI0.OHC1.RHUB.PRT2- BIOS DEVICE NAME
PROVIDER-MICROSOFT
IF YOU NEED MORE INF JUST ASK
PLEASE HELP

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Relevance 79.95%

Turned on phone and said to plug into computer with USB and open Hisuite.  Is it an app that i can download and also how do i get the computer to recognize the phone?

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Relevance 79.95%

Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

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Relevance 79.95%

I am running the Lenovo Ideapad y510p (the GT755m SLI version). I had my USB mouse and my flash drive connected to the 2x 3.0 USB ports (the ones on the left), everything was fine until suddenly both of them stopped working. When I try connecting the flash drive nothing happens, however, when I try connecting the USB mouse it says Unknown USB device (Device Descriptor Request Failed) in the device manager, windows error message "USB Device not recognized" also pops up in the bottom right corner. When I try connecting either of them (the mouse of the flash drive) to the 3rd USB port (the usb 2.0 port) they both work perfectly fine without any errors at all. I would like to know what may have caused that error and if there is any solution at all. Thanks in advance, Mersif.

Answer:Unknown USB device (Device Descriptor Request Failed)

Still looking for a solution.

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Relevance 79.95%

After i updated my Lenovo G580 20150 to Win 8.1 all 3 USB ports stopped working. Now i can't use any USB device (Mouse, Flash drive, portable HDD etc, all working on my other Win8 computers). Below are some screen shots for further information.Please help to resolve this issue.

Answer:Unknown USB device (Device Descriptor Request Failed)

hi kmugal,
 
Welcome to the Lenovo Forums
 
The issue that your having is most likely the one discussed in this article.
 
If you have tried the USB 3.0 (x2) and USB 2.0 (x1) ports with the same issue, consider the following:
1. Unplug all USB peripherals connected on the machine
2. Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.
 
If the problem remains, consider going back to Windows 8 by doing a Refresh or Reset to isolate any issues on the OS level.
 
 
Regards

1 more replies
Relevance 79.95%

I have bought a new windows 8.1 Toshiba laptop when I connect my external hard drive witch was working ok before it's telling me - unknown usb device (device descriptor request failed) code 43

Answer:unknown usb device (device descriptor request failed)

did you try to go to power manager, shut off usb power saving

17 more replies
Relevance 79.95%

Im running windows 10 on an HP laptop, 64 bit, and i just got a micro usb to usb device so i can transfer stuff onto my phone. It worked when i first got it but now it comes up with a Device Descriptor Request Failed and a Code 43 error. Ive tried updating
the drivers, restarting my laptop, and plugging it into different usb ports but it still comes up with the error. Any suggestions? 

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Relevance 79.95%

Hey
1.)So my mouse(Corsair Harpoon RGB) was recently just working fine until one night i unplugged it and put it into computer and on that computer it didnt work so i went back to my laptop to plug it in there, but it showed the same problem it didnt respond the logo didn't light up so i went to the device manager and it said *title. So how do i fix this is there something with my mouse is there something with my software?
Oh yea and on top of that i have 2 more issues that i jut can't solve by myself.

2.) Unknown USB-device(port reset failed)
3.)DVD Drive(optical drive) doesnt show up on the device manager but it sounds like it's working and it opens and closes.
4.)Front ports of my PC doesnt work if i plug an USB in it doesnt do anything (it does work perfectly in the back)

I don't know though if i should make more threads but they somewhat relate to each other,
that's why they are just in 1 thread. If you need to ask any question, need pictures , my specifications or anything else just ask me.
Thanks in advance!
Best regards Hao.
 

More replies
Relevance 79.95%

After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

8 more replies
Relevance 79.95%

I know that a similar question has been asked before but, not with the last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
My question is; has anyone heard of Windows 8.1 having driver WHQL problems?? Very.

Any/all ideas, appreciated.

ps, I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Is there only one USB port on the right hand side? Sometimes manufacturers connect internal devices via an unused USB port internally. USB ports are usually in groups of two, seeing only one port is usually a sign that the wiring has been redirected internally to something else like a Bluetooth adapter or wifi adapter. It may even be a card reader or touchpad. Is anything like that not working? If it is start looking for a driver for it.

19 more replies
Relevance 79.95%

I have had the Microsoft Wireless 2000 Keyboard and mouse for 10 months and it has been working fine. But recently when I plugged it in I got an error message which said :The last USB Device you connected to this computer malfunctioned. and Windows does
not recognize it.
I opened Devices and Printers and it said Unknown USB Device (Device Descriptor Request Failed).

Also it is on Windows 10 Home

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Relevance 79.95%

Hi, i am having weird problem on windows 10. i fresh installed today and was installing drivers and other softwares. i couldnt set fingerprint because it says biometric device is not enabled. then i realized this error code : 43 . i dont know if it s related with fingerprint or not. also i installed old driver of integrated webcam in compatible mode win 7. i dont know if it caused this problem either. any help please?





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p









Solved!

Go to Solution.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Done!it was Fingerprint. fingerprint socket was unplugged. after i re-plugged the socket windows recognized biometric device. then i installed thinkpad fingerprint driver 6.0, all worked fine. there is no unknown usb device anymore. regards, 





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p

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Relevance 79.95%

Can any help with this problem? Have a Pavilion G6 with no USB 3.0 as I am aware. USB (3 ports) not working.However, when the plugged the mobile, the mobile does get charged. Device Manager shows "Unknown USB Device (Device Descriptor Request Failed)".   Running Windows 10 64 bit. Tried everything like uninstalling, updating etc as the information on the internet. Also, updated the drivers using Driver Easy but still getting the error. Any suggests, please? Thanks in advance. Sanil Sukumaran.

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Relevance 79.95%

Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

6 more replies
Relevance 79.95%

When my girlfriend connects external USB device to any of the USB ports on Windows 10 Home she gets message:
USB Device Not Recognized.
She can not charge USB device via USB port.
I went to device manager and under USB Controllers I see following:
Unknown USB Device ( Device Descriptor Request Failed).
I tried some tricks I googled for this message but none of them returned result.
She didn't get any of the drivers with this device which needs to charge.
What should I do to be able to charge this device via USB?

Answer:USB Device Not Recognized Device Descriptor Request Failed

Try the device on a different USB port. This will figure out if problem is caused by a broken port.
Connect the device to another PC. This will figure out if the external device has problem.

Open Device Manager and expand category Universal Serial Bus Controllers and locate the USB device which is not being recognized by Windows.

Right-click on the device and select Uninstall from the context menu.

After finishing the uninstallation, restart your PC then Windows will reinstall the device automatically.

The problem can be caused by faulty USB driver. In this case, updating driver would fix the problem.

Obtaining Hardware ID's to help Identify Hardware
- Go to Start and type in "devmgmt.msc" (without the quotes) and press Enter
- Expand the "Unknown USB Device" category by clicking on the + sign to the left of it
- Right click on the "Unknown device" (if there's more than one, do this for all of them) and select Properties.
- Then select the Details tab.
- In the dropdown box, select "Hardware IDs" - and match the info to one of the following descriptions:
- - If the Hardware IDs description contains VEN_ and DEV_, then let us know the 4 characters immediately after the VEN_ and the 4 characters immediately after the DEV_
this is a PCI device and we'll look up the information at http://www.pcidatabase.com
- - If the Hardware IDs description contains VID_ and PID_, then let us know the 4 characters immediately after the VID_ an... Read more

2 more replies
Relevance 79.95%

After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

1 more replies
Relevance 77.49%

I upgraded to Windows 10 a while back. Every time I open the computer I get a pop-up notification telling me the USB device is unrecognized. I have no USB devices in any of my 3 USB ports.
I sent my computer in twice. No help. They just uninstalled everything and reinstalled everything and told me it should be fixed. It is not. I then went about updating every driver in my Device Manager. I uninstalled the Unknown USB Device and then updated
other drivers. Certain drivers (such as PCI Express Root Port #3 - 9C14) when updating would also reinstall the Unknown USB Device, which I would then uninstall and keep working down the list. At the end of updating EVERYTHING I scanned for hardware changes
and "found" the Unknown USB Device. 
From what I can tell, and I know very little about this stuff, my computer can't name one of my USB ports. Since it can't figure out what it's called it can't download the proper driver for it. Since it can't download the proper driver it can't work properly.
The practical result from this is that one of my three USB ports does nothing when I put in any USB item (connect my android phone, thumb drive, presentation clicker, etc).
I've looked on tons of forums. My current thought is that if I can tell my computer what the deice is or download the right driver and tell my computer to use that driver for this device it should solve my issue. But I don't know how to know what the name
of the USB port should be (I imagine it woul... Read more

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Relevance 75.85%

I'm experiencing slim keyboard not being recognized in the Windows 8.1
The keyboard was working fine until just one day it just stopped working.
I tried factory reset literally 8 times along with most recent BIOS update and dell's recommended update software. + power setting --> disabling power saving on USB
It still come up as unrecognized each time even with fresh reinstall.
I was wondering if this is a hardware issue or just software bug from factory reset.
I don't think there is a available driver for this kind of problem is there?

Log Name:      Microsoft-Windows-Kernel-PnP/ConfigurationSource:        Microsoft-Windows-Kernel-PnPDate:          8/6/2016 1:09:35 PMEvent ID:      411Task Category: NoneLevel:         ErrorKeywords:      User:          SYSTEMComputer:      DellDescription:Device USB\VID_0000&PID_0002\5&1347b1a9&0&4 had a problem starting.
Driver Name: usb.infClass Guid: {36fc9e60-c465-11cf-8056-444553540000}Service: Lower Filters: Upper Filters: Problem: 0x2BStatus: 0x0
 

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Relevance 72.98%

Hi,
I sporadically gets the "USB Device Not Recognized Device Descriptor Request Failed"; however, while I have 6 USB devices connected, none of them seem to be the cause of the error. When I use devmgmt.msc to get the Hardware Ids, the value is simply "USB\DEVICE_DESCRIPTOR_FAILURE". I use TARGET software to control two joysticks and a rudder. (Besides these three USB devices I have a keyboard, a mouse and a TrackIR 5). In some instances everything works even though I got the error but in others instances none of the joysticks are working as expected. Sometimes restarting the computer helps or uninstalling the "mystic" USB device, however the problem always reappear and I would really like to get rid of it permanently.
Anyone got some idea what could be causing this?
I have updated all drivers but it did not help.
Thanks,
Klaus

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Relevance 72.57%

I'm trying to connect my Samsung i9001 to my desktop so I can tether the wifi to it (it currently doesnt have any internet access). But when ever I try to connect the phone it gives the error mtp usb device failed. Any ideas what the hell this is? I've downloaded the samsung device drivers as far as I can tell... maybe I had the wrong file? I also installed Samsung Kies but that also can not access the phone.

Answer:"MTP USB device failed" connecting samsung to PC

Anyone? I'm still stuck on this for two days now

4 more replies
Relevance 69.29%

i have acer e1-571 notebook.running windows 10.from last few days my pc giving this error-Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.

A request for the USB device descriptor failed.                                                            
                                                                i have tried all kind of suggestions
given by microsoft related this problem .but   cant solved.card reader ,pen drive ,external keyboard ,or external mouse no one working.2.some  random  keys  is not working .please fix my issue .

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Relevance 68.47%

After installing window on my laptop (Lenovo Ideapad 100) found out that the USB port are not working although if i plug in a phone it indictaed charging and i plug in my hard drive it shows the led light but the USB cant read any device not even a USB mouse works on the system . Please kindly help me with this error. 

























Screenshot (6).png ?101 KB

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Relevance 66.83%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

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Relevance 66.83%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

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Relevance 64.78%

My old eyes are having a hard time seeing the pins and the way to insert them......below you'll see what I have.... I need to know if I should turn the HD over to insert the ribbon cable.

Answer:Need help connecting Samsung to zif drive

Looks the right way up to me.
Those ribbon cables can be tricky to slide in and lock in place.
click here

1 more replies
Relevance 64.78%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

Answer:USB device descriptor failed

Hi.
In Device Manager, right-click the problem device and select Properties. In the General Tab, it gives the error code. In the Details tab, use the arrow down to select Hardware Ids. Then google the ID to identify. Could be an internal USB connection to something like wifi, BT, or card reader. Those cables do go bad sometimes.
Example: USB\VID_046D&PID_0A04&REV_0007

6 more replies
Relevance 64.78%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

More replies
Relevance 64.78%

So this kept happening before and then it stopped being problematic for a while..unfortunately the issue has once again returned. In Event Viewer it says usbhci or something. When this issue occurs a few things happen:
All USB devices cease to function until system is rebootedNetwork controller ceases to function
Event Viewer also shows an error (in System pane) for Kernel=PnP:

Code:
Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 12-Sep-17 1:02:45 PM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: Kyle-PC
Description:
The driver \Driver\WudfRd failed to load for the device USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_Android\6&18f52f5f&1&0000.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-09-12T12:02:45.418437100Z" />
<EventRecordID>14537</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="304" />
<Channel... Read more

Answer:USB Device Descriptor Failed??

Hi there. Run the troubleshooter within the Settings app > Update & security > Troubleshoot.

You may also want to look in Security Center > Device performance and health.

1 more replies
Relevance 64.78%

Then the computer tries to load up but fails. (I meant loading pbr for desciptor 2...done)

Answer:Loading PBR for descriptor 2...failed.

This could indicate a failing hard drive. Tap F12 at boot and enter Dell Diagnostics. Run the tests.

5 more replies
Relevance 63.14%

I have two WD "My Book" 3.0 USB drives.  Previously, they both worked fine.  Now one of the two drives is getting a device descriptor request failed message.  The other drive is fine.  I have tried different 3.0 inputs on the system both in back and on top in the front.  Any ideas on why the same drive isn't working?  I have tried both on other systems and they work fine.  The other systems I have tried them on are WIN7 and WIN 8.1.











Solved!
View Solution.

Answer:usb 3.0 drives getting device descriptor failed error

Hi there slovey  Have you, by any chance tried with another USB cable? I wouldn't make sense to change things as the device works on other systems but it wouldn't hurt to use the other My Book's cable with the problematic one just to rule this out as a potential cause. I would also check this thread and see if the offered solutions there help.  Keeping your OS, BIOS and drivers up to date is also an important part of the troubleshooting process. I'd also check if there's a new update specifically for the driver responsible for the communication between the drive and the system. Post back if you need more info! Captain_WD.

4 more replies
Relevance 62.32%

Hello,

I have a BIG problem here with a SCSI drive on our web server in our school.

All of a sudden i keep getting Start Unit Request Failed at start up.

and then when I try to verify the HD on the SCSI menu I receive an
"UNEXPECTED SCSI COMMAND FAILURE" with above a SENSE KEY: "NOT READY".
Like it says, it's not ready.

now this is the secondary hard scsi disk, my primary bootup disk is fine, when i boot up windows, it boots up fine, but doesnt see the e: drive. in device manager though it is there and it says it is working properly.

Do you think it could be the hard disk has failed. only last week on this same server the power supply went. and we changed the power supply. could thsi be related?
Thanks

Ranj
 

Answer:SCSI hard drive problem. Start Unit request failed.

Try reseating the connectors to the drive. You might swap the power connector between the two drives. Maybe something was bumped when the power supply was removed. If that doesn't work then probably the drive has failed. I take it that the secondary drive is on the same cable as the primary one and it was working ok before the supply went?
 

1 more replies
Relevance 61.09%

I recently purchased a Samsung 2.5" 500GB USB external hard disk on eBay, and received it just this morning. After a bit of testing I decided I wanted to separate it into two partitions (one for data and one for my Wii games). When I tried to do that using Windows XP's disk manager, it went formatted 99% then returned a plain "Format did not complete successfully", with no additional info. Then the hard drive just disappeared. Windows explorer will not detect it (it will make the "USB device connected/disconnected" noises upon plugging it in or unplugging it from the computer however), and neither will the disk manager, which means I can't simply delete the partition and format again. The blue LED indicating connection between the drive and the computer does blink when I plug the drive in, and then it remains static until I unplug it.

Any help is really really appreciated. I'll gladly provide additional information to the best of my knowledge.
 

Answer:External hard drive (Samsung 500GB) format failed; not recognised

8 more replies
Relevance 60.27%

Hello everyone,
i hope you can help me sorting out this issue that is causing me a hard headache at the moment.

I've bought this new Lenovo Z50-70 laptop with windows 8.1 preinstalled on it. Fresh new.

I'm trying to connect via usb a guitar audio interface (Line6 POD HD500) so i installed the drivers via the .exe setup file i downloaded from Line6's site.
The device worked fine on my previous HP pavilion with windows 7.

Now when i completed the installation, i connected it and i had this error:Windows has stopped this device because it has reported problems. (Code 43)A request for the USB device descriptor failed.
I used slimdrivers to update all the other drivers, in case it was a conflict causing the error.
I checked via command prompt with command "pnputil -e" and i saw a driver from the vendor of the device listed, so it is installed correctly i think.
I tried all USB ports i have, 3.0 and 2.0 on one side of laptop and 2.0 on other side.

When on device manager, if i click update drivers and choose the "let me pick from a list of device drivers.." i don't see the company name of the device.

i saw that another guy posted a really similar problem on SevenForum and he figured out how to force windows to use the drivers but he didn't post the solution.. Here is the post: Can't get Windows 7 x64 to use the drivers I've installed repeatedly Solved - Windows 7 Help Forums

Edit: the software tool from which i can update drivers and other things for my g... Read more

Answer:USB device not recognized. Device descriptor request faile

I am having the same exact problem as you, Cattanius. I couldn't get it to connect to my computer over 2 years ago and then just decided to try it the other day. I didn't expect anything to show up in device manager because I thought the usb port was fubar, but then I see the same message you got and all of the sudden there's hope! I hope.

1 more replies
Relevance 54.53%

Hello Everyone

I got the above error message out of the blue one day. So I called Dell for help and they said it sounds like it might be a problem regarding spyware??? Anyway, so ever since I received that message, my computer will just freeze up for no reason and ctl alt delete won't do anything and neither will shutting off the tower so I have to unplug it (eek!!). Before it freezes, the mouse starts to get slow and I hear this whirring sound coming from the tower and then it just goes silent. That's when it completely freezes. And at the time, I was only using a word processing application. Can someone please help me? I have to write a paper again for class tomorrow and I don't want my computer to keep freezing up as it makes writing the paper a lot harder than it should be (it's already hard enough!)

Thanks so so much Have a lovely night!
 

Answer:"Loading PBR for descriptor 2...failed."

Hiya

Lets take a look at a log. go to http://aumha.org/downloads/hijackthis.zip , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.

Regards

eddie
 

1 more replies
Relevance 52.89%

I don't know if this should be here or in the malware forum since I believe that is what caused it in the first place. I put it here because I'm assuming it's now a problem with the hard drive but I really have no clue.

Currently my computer won't load. It goes to the message "loading descriptor for pbr 4...done" and won't go past that. Can not boot into safe mode.
I got some advise on another website and in the end what it boiled down to was I need to reinstall everything and lose all my files.
I'm a total idiot, had some tax related files on there that I did not back up and need a copy.
My basic focus now is now to hopefully find any way to access those files. Except of course paying someone hundreds of dollars to try and retrieve them. I really like to not have to resort to that option.
I'd of course like to eventually fix the computer.

Basic story (I don't know if it will help or not):
One day computer starting shutting down every program. Message pop up saying "File system on local disk C: contains critical errors". Then more pop up different error messages. Desktop icons disappeared and start menu was basically empty. Only accessible things on computer were internet explorer and control panel.

Did some googling and ended up downloading malwarebytes through their cameleon thing since it wouldn't work the normal way. Quick scan found a couple things. Deep scan found more. Let it fix the problems. After ... Read more

Answer:Windows won't load. Loading pbr for descriptor 4 message. Need files on hard drive

Re: Windows won't load. Loading pbr for descriptor 4 message. Need files on hard driv

The only thing I can suggest is to try a Linux based bootable CD like GParted or Parted Magic as both have file managers with which you might be able to recover the tax files you spoke of to a second NTFS partition you create using the partitioning software on the CD.

Then, for safety purposes, DON'T reinstall java!!
 

2 more replies
Relevance 52.07%

I have tried a few different windows images, windows troubleshooting feature, and the latest versions of the drivers.
I've tried uninstalling and reinstalling drivers, disabling and re-enabling, re-imaging, updating windows. None have had the effect of actually making it work. I'm running win 10.0.10240, on dell latitude 5285 and 5289. This is affecting the entire Intel Integrated Sensor Solution Driver and all the included sensors, compass, accelerometer, gyroscope GPS and ambient light.

hardware id: HID\Vid_8087&Pid_0AC2
I would like to resolve this so that we can order tablets and have them work right in our org.

More replies
Relevance 51.66%

Hi,
I have an adsl connection. i have a GLB-502T D-Link modem/router . It works fine with the desktop only plugged to the ethernet. Now I want to have a wireless LAN setup at home. which is why i connected the DI-514 wireless router to the ethernet port of the modem/router and the desktop to one of the five ethernet ports. The desktop worked fine on the first go but i cannot connect the laptop. The connection is made and drops in about 30 secs or so saying The host did not respond to the DHCP request made. If i repair this which menas the lappy will again do a request the lappy connects again but gives the same err in about the same time .
Please Help
Thanks for any small i/p
 

Answer:DHCP request failed

I'm surprised that it worked at all. Both of those routers have the same subnet as their base address, which usually makes it impossible for the second router to connect to the WAN port. I'd configure the secondary router as follows, which will give you the wireless capability, but eliminate the second NAT layer and it's difficulties.

Connecting two (or more) SOHO broadband routers together.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses 192.168.0.2 through 192.168.0.100, I'd assign the secondary router 192.168.0.254 as it's IP address, 192.168.0.253 for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If there is no uplink port and neither of the routers have auto-sensing ports, use a cross-over cable. Leave the WAN port unconnected!

This procedure bypasses the routing function (NAT layer) and configures the router as a switch (or wireless access point for wireless routers).
 

1 more replies
Relevance 51.25%

Keep seeing secondary drive disappear under heavy IO operations.  This has happened across multiple machines.  Have attempted all firmware and BIOS updates available.  
Anybody else seeing this with their T7910's and have you used any other drive models in these workstations.

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I have an Inspiron 7559 that is failing to boot. It displays "(A7) Me FW Downgrade - Request MeSpiLock Failed" just after showing the white Dell logo.I think my daughter turned it off when an automatic BIOS upgrade was started. The system was reporting the BIOS was at 1.2.0 but it couldn't see any USB drives. I ran BIOS recovery which left me with version 1.1.3 and the ability to see USB drives - still not able to boot into Windows 10.
I downloaded the latest firmware (1.2.1) and created a new bootable USB drive to update my firmware. If I run the Inspiron_7559_1.2.1.EXE from a DOS prompt or from the BIOS Flash Update option after hitting F12 it fails with "Unable to start a Secure Flash session".
Running from DOS:
I get promoted to Start to Flash: Y
Decompress ROM completes.
Get related info.
Uploading the ROM into the BIOS completes.
Uploading the ME Capsule data into the BIOS completes.
Begin to update BIOS from version 1.1.3 to 1.2.1 fails with "Error: Unable to start a Secure Flash session."
I've tried various boot settings of UEFI/Secure, UEFI/NotSecure and Legacy. Also Dell DDDP and Rufus to make bootable DOS USB drives.
I've also tried using the recovery utility (hold esc + control when connecting in the AC power) with a USB and a BIOS_IMG.rcv - I get a black screen and 3 amber flashes followed by 4 while flashes on the LED. Without a USB I will get the recovery screen.
Diagnostics did not report any issues.
Would love to know... Read more

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Relevance 50.84%

I am running Win 7 Home 64 bit and have encountered windows update failures. All suggested fixes have failed to resolve the problem so I tired to run system restore back to a date that I believed would restore the pc to a time when windows update was functional.
To my chagrin the restore also failed with the following window popups appearing: Unspecified error during system restore 0xc0000022. The other popup tells me that the program can't start because rtl120.bpl is missing. Try reinstalling the program to fix the problem. I don't know of the two error messages are related or the missing file mentioned relates to something else?
Any suggestions or guidance would be appreciated.
Frank

Answer:Request help with failed system restore

Hi Frank,

Lets look at this from your original problem -- Updates

please run
sfc /scannow (note the space)
then SURT
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center

These might actually fix both.

Upload the CBSlog, and i'll have a look.

Do you/have used a tune-up utility or registry cleaner if so reverse the changes.

Roy

2 more replies
Relevance 50.84%

Greetings,

I am having a current issue and for the life of me have been unable to resolve it. I'll start from the very beginning.

I am currently working on a new build that contains an Asus Maximus VIII Hero. I was trying to figure out a way to get windows 7 on a Samsung m.2 ssd and it hasn't been working out. I made some bios changes hoping it would resolve the issue and nothing. I changed all of the bios settings back to default, installed a regular Samsung 850, and installed Windows. Ever since then it takes ages to boot. Between the Asus splash screen and the Windows start screen I get the error message "(A7) Me FW - Downgrade - Request MeSpiLock Failed" it also makes a loud click sound.

I've found a few posts online but nothing has helped yet, I have also switched all hardware except for the MOBO and CPU since I do not have any spares lying around. I have also re-seeded the CPU and cooler.

Any information would be greatly appreciated.

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Relevance 50.84%

my issue is the same as this old thread (and how i found this form) http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/A7-Me-FW-Downgrade-Request-Me-Spilock-Failed/td... I have just taken delivery of a refurbished pavillion which has the above BIOS issue, it didnt come with any recovery disk or USB. The company can replace it but its going to be in January, so if i can sort this myself and my kids actually have a christmas present I will obviously be very happy, and slightly less angry lol I cant get it to start in safe mode even (assuming safe mode is f11) any idea of a work around if i cant get in to execute me.bat? thanks in advance  

Answer:(A7) Me FW Downgrade - Request Me Spilock Failed

i guess I need to update the BIOS, but not sre how to do that without windows access

1 more replies
Relevance 50.84%

Hi,
Found your site in looking for fix of:
Detection of product '{CD1CD48D-7B18-4254-B43D-AEAB704AB063}', feature 'MailBox' failed during request for component '{D63F75DD-A0BA-4F10-8EFB-90CE24836B4C}'​Here is some of the info I see you like to have;
XP home
AMD 64 at 3200+
2.01 GHz, 384 MB
Uninstall_list- notepad
Ad-Aware 2007
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe® Photoshop® Album Starter Edition 3.2
America Online (Choose which version to remove)
AVG 7.5
CCleaner (remove only)
Coupon Printer for Windows
CouponBar
Digital Media Reader
EarthLink FastLane
EarthLink Software
EarthLink Toolbar
Google Photos Screensaver
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP PSC & OfficeJet 4.7
HP Software Update
J2SE Runtime Environment 5.0 Update 2
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Starter Edition 2006
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Sup... Read more

Answer:MailBox' failed during request for component

6 more replies
Relevance 50.43%

Is there any way to fix this? Ghostery and Avira BS are having issues
This extension failed to redirect a network request to data:application/javascript;base64,ZnVuY3Rpb24gcXVhbnRzZXJ2ZSgpe30= because another extension (Avira Browser Safety) redirected it to data:application/javascript;base64,dmFyIGFiUHJtPXt9O3ZhciBhYk5vT3A9ZnVuY3Rpb24oaSxhKXtyZXR1cm4gKGEmJmEubGVuZ3RoP2FbMF06bnVsbCl8fHRydWU7fSxhYlNDPWZ1bmN0aW9uKG4sdil7ZG9jdW1lbnQuY29va2llPW4rJz0nK3YrJztwYXRoPS87ZXhwaXJlcz0nKyhuZXcgRGF0ZSgobmV3IERhdGUoKSkuZ2V0VGltZSgpKygzMDAwMCo2MCo2MCoyNCkpKS50b0dNVFN0cmluZygpO30sYWJHQz1mdW5jdGlvbihuKXtyZXR1cm4gZG9jdW1lbnQuY29va2llLmluZGV4T2YobisnPScpIT0tMTt9LGFiQWRkTm9PcE1ldGhvZHM9ZnVuY3Rpb24obyxtKXttPW0uc3BsaXQoJywnKTtmb3IodmFyIGk9MDtpPG0ubGVuZ3RoO2krKyl7aWYobVtpXS5tYXRjaCgvXiMvKSl7b1snZ2V0JyttW2ldLnN1YnN0cigxKV09b1snc2V0JyttW2ldLnN1YnN0cigxKV09YWJOb09wO31lbHNle29bbVtpXV09YWJOb09wO319fTt2YXIgYWJDbGlja0V2ZW50PWZ1bmN0aW9uKG4pe2lmKG4uY2xpY2spe24uY2xpY2soKTt9ZWxzZXt2YXIgZT1uLm93bmVyRG9jdW1lbnQuY3JlYXRlRXZlbnQoJ01vdXNlRXZlbnRzJyk7ZS5pbml0TW91c2VFdmVudCgnY2xpY2snLHRydWUsIHRydWUsIG4ub3duZXJEb2N1bWVudC5kZWZhdWx0VmlldywgMSwwLDAsMCwwLGZhbHNlLGZhbHNlLGZhbHNlLGZhbHNlLDAsbnVsbCk7bi5kaXNwYXRjaEV2ZW50KGUpO319O3ZhciBxdWFudHNlcnZlPWFiTm9PcCxfX3FjPXtzZDp7fX0sX3FldmVudHM9W107YWJBZGROb09wTWV0aG9kcyhfX3FjLCAncWNkc3QscWN0em9mZixxY2V1YyxxY3JuZCxxY2djLHFjZG9tYWluLHFoYXNoMixxaGFzaCxxY3NjLHFjZGMscXB4bG9hZCxxY3AscWNlc2MscWNkLHFjb2dsLGZpcmVwaXhlbCxxdWFudHNlcnZlJyk7.
 

Answer:This extension failed to redirect a network request

Overkill said:


Is there any way to fix this? Ghostery and Avira BS are having issues
This extension failed to redirect a network request to data:application/javascript;base64,ZnVuY3Rpb24gcXVhbnRzZXJ2ZSgpe30= because another extension (Avira Browser Safety) redirected it to data:application/javascript;base64,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.Click to expand...

Both exten... Read more

7 more replies
Relevance 50.43%

Hey guys... I am about ready to pull what hair I have left out of my head. Here is my setup:

-MSI X99A Pro Carbon motherboard
-Intel Core i7 6800K prcessor w/Cooler Master Hyper Evo 212 cooler
-32 gigs of DDR 4 Quad Channel ram
-Windows 10 Pro
-One SSD 250GB Intel drive for OS
-5 internal HDDs for storage - All Sata connected
-Corsair Graphite 760T case.

I do not over clock. I have the ram overclocked in the BIOS using XMP to 3000 speed, but that's it.

Here is my situation, and I am baffled and feel super deflated over this mess as I run a small project studio for video and audio work and this is causing me to fall behind on projects.

I am getting constant on screen pop up notifications that a recent USB device isn't recognizable or 'has malfunctioned and windows doesn't recognize it' along with constant USB connect/disconnect sounds. I just built this custom PC this past week and everything seemed fine for a couple days, and then this started.

When it does this, I go into device manager, and I get a yellow exclamation mark under the USB list that says 'Unknown USB Device (Device Descriptor Request Failed). I have hit google search and tried every single suggestion I could find including the following:

-Blowing all the dust out of all the ports, although i doubt that was an issue because the case and motherboard are brand new.

-Going into device manager, and disabling or uninstalling the device that is giving the error. It pops right back ... Read more

Answer:USB Device Descrptior Request Failed Issue. PLEASE HELP!!!

13 more replies
Relevance 50.43%

Thank you for the explicit instructions on how to activate hibernation. Unfortunately, I am getting the following message when entering the powercfg -h on:

Hibernation failed with the following error: The request is not supported.

The following items are preventing hibernation on this system.
There are one or more legacy drivers installed:
VgaSave
An internal system component has disabled hibernation.
PLEASE HELP!!! Can I disable the VgaSave driver?

Thanks in advance.

Answer:Hibernation failed with error: The request is not supported

Welcome to Seven Forums bbossoxx. The VgaSave is a default system driver. Have you tried updating your display driver? If no help, suggest running the System File Checker

SFC /SCANNOW Command - System File Checker

A Guy

8 more replies
Relevance 50.43%

I've just taken delivery of my shiney new laptop which has come with a firewire port on the front. I'm keen to capture some video of my new son and bought a firewire 4 pin to 4 pin lead to connect my samsung vp-d55. Having now spent the best part of a couple of hours trying to get the computer to recognise the camera i've given up. Nothing at all happens when i plug it in. Any help would be fantastic.

Answer:connecting samsung vp-d55 to laptop

You need a capture program. Something like Pinnacle Studio 9 click hereor if your laptop has a DVD rewriter and you have Nero you can use that to capture.

3 more replies
Relevance 50.43%

Never mind... I figured it out.
 

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Relevance 50.43%

I Have A Samsung E700 And Have Acquired Some Software For Ringtones Etc.....i Have The Connection Cable From Pc To Phone ...the Problem Lies With The Connection To The Pc .....will Use My Monitor Plug In... Obvious Problems Arise....can I Buy An Extra Plug In For This....is It Likely To Have One On A New Graphics Card That I Am Going To Purchase Shortly...if Not Can I Buy An External Plug That Will Connect To A Usb Port?????
Thanks In Advance
 

Answer:Connecting A Samsung Phone To Pc

9 more replies
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Hi, I wanted to know how to connect Samsung smart tv using WP by screen mirroring wireless. I don't want try Lumia beamer as it works through internet. Kindly help.

Answer:Connecting to Samsung smart tv

If you mean the screen mirroring dongle thingy (this thing), it should work on anything that supports Miracast or has an HDMI port.

3 more replies
Relevance 50.43%

My Samsung TV UE37ES6710 series has stopped connecting to the internet after a couple of trouble-free years. I have tried numerous solutions - resetting the TV, resetting the Smart Hub, unplugging the TV, unplugging/restarting the router, putting in different DNS settings - all to no avail. The TV sees the wireless networks, checks the connection, then says it cannot connect to the internet. All I get is the MAC number, but no IP settings automatically (I have tried setting them manually, but with the same result - no connection).

What is puzzling is that beneath the TV set I have a Samsung Blu Ray/DVD player and that connects to the internet, via its own Smart Hub, without any problem. It therefore seems unlikely that the router is responsible?

My router is Thomson Gateway TG 585 v7. I have a Mac computer using Mac OS X version 10.6.8 and cannot therefore access TSG SysInfo.

I am in the UK.
 

Answer:Samsung TV not connecting to internet

9 more replies
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I hope this is the right forum for this. Supposedly, it is possible to connect your netbook to your HDTV, but I have yet to figure out how to do this and every tutorial just leaves me more confused.Here's the basics:* I have a Samsung Netbook N130 (Windows XP) with a VGA port.* The TV I want to connect it to is a Panasonic Viera flat screen HDTV, which has no VGA port but has an S-video port.* I bought a cable similar to this one and I already have an s-video cable.* I connected the cables to the tv and computer, hit the [fn] and [f4] keys, but so far nothing has happened.Before I spend any more money, I need to know if there is some vital piece of the puzzle that I am missing. Did I forget to change settings on my netbook? Do I need a different kind of adapter? Is what I am trying to do even possible?Any help would be appreciated.

Answer:Connecting a Samsung N130 to your TV ?

I've tried the same thing for my laptop running XP. I bought a VGA to component cable and I can't get it to display on my TV. Anybody have any ideas?

If this is an impractical solution, what is the easiest/cheapest solution to get an HDTV to display your desktop, without using S-video. My laptop only has a VGA port.

2 more replies
Relevance 50.02%

ive a Samsung X360 Notebook switching on just see F2 F4? Operating System not found Boot Order all Drives N/A I thought it was either failed SSD or Motherboard got a 1.8 inch Micro SATA USB Adapter from Hong Kong managed to remove it with a bit help from YouTube my Desktop sees it briefly when I insert SSD it disappears hopefully it is the SSD although im not getting another 128gb one to expensive ive seen Toshiba 120 1.8 HDD from USA via eBay about 70 pounds Do you think its my SSD?
 

Answer:Samsung X360 Failed

im asuming its the drive thats failed im going for a Toshiba 1.8 SATA SSD are to expensive and this

Samsung 128 Gb failed in 2 years looking on eBay I can buy a Toshiba 120 Gb 4200 rpm for 38 pnds

120 Gb 5400 from 50 pnds to 70 pnds from China and USA

Do you think the 4200 rpm is good enough
 

1 more replies
Relevance 50.02%

Hello,

Happy Holidays to all.

Have the following msg that appears momentarily on top of
monitor when attempting to boot my non-booting system:

A7 Me FW Download Request Mpsp Lock Failed.

Any idea what this means ?

Won't go over my tale of woe with my Dell XPS 8900 now, but basically I got it to run, finally,
perfectly, after using the Dell Repair Disk I created when I bought the pc 2 yrs ago.

But, like usual, after 10 minutes or so it just freezes, and a blank screen.

There "seems to be" a correlation in that it "seems to" happen after a download from MS and/or Dell.

Bob

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Hello forum, I have a T440 with 500 GB HDD+16 GB SSD. The HDD failed within 3 months with light usage, which is very disappointing. The laptop is still under warranty and I am wondering if I can replace it with a single SSD under warranty. I talked to Lenovo customer service and I believe they will only replace it with another HDD. Can I request Lenovo to replace it with a 500 GB SSD instead for a small price? Or will Lenovo charge a lot of money for that? If the latter is true, then will it make sense for me to buy and replace the SSD on my own?  Also, which option is right for me? To get it repaired at a Lenovo associated depot or ship my laptop to lenovo directly for repair? I don't have a recovery disk and Lenovo said it will provode me with one.













Solved!

Go to Solution.

Answer:HDD failed within 3 months. Request Lenovo to replace with an SSD under warranty?

Hi rad77,
 
Welcome to Lenovo Forums!
 
It?s always good to go with what the brand offers you always, as per the Lenovo policy Lenovo is responsible to replace the part which is shipped with the system only, if you need an upgradation to your laptop either you can buy it from Lenovo authorised service centre or you can purchase it from any of the online store but before that I kindly request you to check here  what does HDD and SSD do.
 
I would suggest you to go for Lenovo service and more over they are even providing you the recovery disk so, it is more beneficial for you rather than choosing which doesn?t fetch you anything.
 
Please let me know whether the above suggestion helped you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

1 more replies
Relevance 50.02%

Dell customer support wasn't able to help me fix this issue. Luckily I've got a bit of experience with computers and was able to figure it out. Basically, my XPS 8900 started freezing at start up (at the Dell logo) and would either remain frozen or black out the screen with the error message, (A7) Me FW Downgrade - Request MeSpiLock Failed.
So, for anyone else unfortunate enough to encounter this error, here's the fix;
- Start Computer
- Press F12 at the Dell logo (May require wired keyboard)
- Select "Change Boot Mode Settings"
- Select "Legacy Boot Mode, Secure Boot OFF"
- Apply changes
- Computer will restart, press F12 again at the Dell logo
- Select "Windows Boot Manager"
- Computer will start as normal. Log in. Once on your desktop, restart computer
- Press F12 at the Dell Logo
- Select "Change Boot Mode Settings"
- Select "UEFI Boot Mode, Secure Boot ON"
The computer should then start normally and you should have no more issues. 
Hopefully I can help at least one person with this information, I was tearing my hair out in frustration. Have a good day :)

Answer:XPS 8900 ERROR - (A7) Me FW Downgrade - Request MeSpiLock Failed

Hi,
I have a XPS 8900 I purchased from Costco about 2 months ago.  Just this month I have had my system freeze on me 7 times.  It boots up ok but freezes randomly while I am logged in on the internet or in outlook.  I have had to do cold boots. This last cold boot I did today I barely saw the message "Request MeSpiLock Failed" as it was booting up.
Costco tech support asked me to did a system restore which didn't help and another time ask that I do a rebuild to earlier version of Windows 10.  I don't have high hopes that this last change will help.
Do you think the steps you listed in your post on 1/15/16 at 6:38pm would fix my problem?
Thanks - Joanne

14 more replies
Relevance 49.61%

Hi and I'm not technical.
I am trying to restore some pics I took on my Samsung SGH-F480 mobile phone and then deleted. On the phone's own memory, not extension card. There's plenty of data recovery software but I need a drive letter for the phone on my PC or the software can't see it. I can connect the phone to my PC via USB and Samsung PC Studio 3 Phone Explorer sees my PC, but I can't make the PC see the phone. There is no conflict with any other drive letter I think - there is no other USB device attached. If I go into Windows Explorer there is no sign of attached device.
If I go into Windows Explorer/Computer/Manage/Storage/Disk Management I can see C drive, D drive (Hewlett Packard recovery), and E (DVD drive), but no sign of anything else, not even with no drive allocated.
But if I go into Computer Management/Device Management/USB controllers I can see a Samsung USB composite device driver.
Can I somehow make use of the fact that there is a driver there to allocate a drive letter?

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Someone bought me a Samsung Digital Camcorder VP-L800U. It uses 8mm tape. However it is designed to connect to a DVD/TV. Has anyone ever connected one to a PC? Is it possible with extra kit?I have an Evesham Axis 2600+ with Firewire, USB 2.0, etc. Think this may be a round peg in a square hole job but asking nonetheless.Thanks

Answer:Connecting Samsung Digital Camcorder to PC?

never had this problem, but is getting a tv card and using the s video connector on it the answer?or do you have one on your card? also try samsungs website and their faq's

7 more replies
Relevance 49.61%

I recently bought samsung smart TV,so i am just connecting my internet to the TV(wired connection) when i am connecting it says unable to connect to internet please check your ip settings.But my internet is working fine and i can connect it to my laptop.The thing i have checked is my deafault gateway is 0.0.0.0 will this have any impact??
 

Answer:Connecting Samsung smart TV to internet

16 more replies
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Hi,I had Samsung 27" LED monitor connected to desktop PC using VGA cable. All of a sudden I am not able to connect to monitor. I get a message telling me monitor is looking for HDMI connection. I have never used HDMI before. Does this mean that I need a new monitor?Alan

Answer:samsung 27 monitor connecting to pc using VGA connecto

"Does this mean that I need a new monitor?"No, it means you somehow enabled the HDMI setting, change it back to VGA. If your system supports HDMI, that's what you should be using. VGA is analog, HDMI & DVI are digital. You'll get a better display with digital.

2 more replies
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Hello, this problem is driving me nuts and I'd really appreciate any help. I'm trying to connect my Y570 laptop to a newly bought samsung SA350 LED monitor without any luck uptill now, I've tested the monitor before I bought it and its working I also tried connecting the laptop to a 32 inch TV and it connected successfuly but once I connect the monitor to the laptop the laptop monitor turns black and the monitor keeps giving me "check cable data" any ideas ?Thanks in advance.

Answer:Connecting Y570 to a samsung 19 LED monitor

Are you using the same cable?   And is it an HDMI cable or a VGA cable?

5 more replies
Relevance 49.61%

cant connect or get our laptop to detect our Samsung smart television , to be able to mirror project

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Relevance 49.61%

Hey Guys, I've just bought a new samsung tv, 2014 model, smart tv. I love the fact that I can mirror screens from my smartphones. I've been trying to do the same with my Z580 but not had any luck at all. These are the steps I've taken: 1. Go into charms bar, project, add a wireless screen. I select the tv which shows up, and it sits there and says connecting. My tv says my laptop is connecting. However, after about 15 seconds, my tv goes back to antenna tv, and my laptop says something went wrong and it couldn't connect to the wireless display. 2. I tried to remove the tv then add it manually in the device manager. Same result. 3. I tried to go into my TV's menu and connect to my laptop via WiDi. It says it is connected to my laptop, but same problem, my laptop says couldnt connect to the wireless display. Ideas anyone? I'd really like to mirror my laptop to my TV and not resort to HDMI cables all the time. Thanks! A free cookie to all helpers

Answer:Connecting Z580 to Samsung TV wirelessly

Anyone have any ideas?

7 more replies
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I recently bought a new 40 inch Samsung Lcd television, i tried connecting my laptop, which is running on vista to it via a VGA cable but when i go to the pc mode on the tv it says Mode not supported, then it will go into standby. i tried this using another computer running windows xp and it worked. do i need to install a driver for vista?

Answer:Connecting My Laptop To A Samsung Television

I suspect that the mode that your video card is running in isn't supported by the TV. Try setting the resolution to different higher values to see if it works. Try both regular screen and widescreen settings. There may be more info about this in your Samsung TV user guide.

To access the screen resolution, right click on an empty spot on the desktop and select "Personalize" - then click on Display Settings. If you try all of the resolutions available and still can't make it work - then try clicking on the Advanced button and then on the Monitor tab to adjust the Refresh rate lower.

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why am I having difficulties connecting my wireless bluray to the internet using the Belkin N600? what do I need to do to connect so I can run my Netflix and other apps that are on my player? plz help me...

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Samsung focus 2 is fully charged but suddenly it won't make or receive phone calls, receive message The Call Failed.

Answer:Samsung Focus 2--call failed

Have you asked your carrier for a new SIM? Perhaps the SIM is bad.
Is your carrier servicing towers in your area? That could also be the problem.

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