Computer Support Forum

Satellite L675 Does recovery wizard deleted hidden recovery partitions?

Question: Satellite L675 Does recovery wizard deleted hidden recovery partitions?

Hello all, I have a Satellite L675. In the recovery wizard, there is an option for "Erasing the internal hard drive". According to the user manual, I am given the following warning: "Erasing the internal storage drive will delete all data on the drive, including the partitions",

Will this recovery wizard option actually delete the hidden recovery partitions (sda1 and sda3), wiping the entire hard drive, or just the user-created partitions (sda2, AKA C

Thanks for clarification on this.

More replies
Relevance 100%
Preferred Solution: Satellite L675 Does recovery wizard deleted hidden recovery partitions?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 104.55%

We recently had trouble with our laptop and decided to restore it back to manufacturer settings with the recovery Media CD. My son decided to do it and when he booted up the program he chose the Delete partitions option instead of overwrite.

Now it has completely formatted the HD removing the OS (Windows XP Pro).
When I bought the laptop it came with WXP Pro already installed and just has the Certification Sticker on the bottom of the laptop.
Is there anyway that I can receive a Windows XP Pro installation CD?

Answer:Recovery on a Satellite A100 (PSAA9) - Deleted partitions and XP Home not Pro


normally this notebook model is delivered with XP Home, so on the recovery CD is also home edition.
You should contact the shop where you bought it to get the software you payed for.


2 more replies
Relevance 91.43%

My second attempt to use the free Windows 10 upgrade was another bust. Having been burned by the first attempt, I thought I'd create a partition before I started so I could dual-boot in the event of a second failure. Second failure duly happened (not the issue for today - I've given up trying on Windows 10). So, as per the image, I now have a 50+GB unallocated space which I'd like to reincorporate back into the C drive. But there are now two recovery partitions, and (if I understand this rightly) the one between C and the unallocated space prevents me from expanding C to take the space in. Can I get rid of that recovery partition? I assume the one after the empty partition was created automatically at the same time as the partition, but I don't know if it will serve as a recovery partition for C should I ever need one.

Note: please speak slowly and carefully, as if addressing a small child. I can pick up heavy things, but I'm not very clever.

Answer:Two recovery partitions - can one be deleted?

I can't help you with the recovery partition questions because I do not use them.


You can add the 51.59 gb of unallocated space to C with Partition Wizard, a free download. You can't do it directly through Windows Disk Management because, as you state, one of the recovery partitions is in the way. That's a limitation of Windows Disk Management.

Partition Wizard does not have that limitation.

3 more replies
Relevance 91.43%

hi i have 2 partitions on my pc C: OS D: DATA
however it used to have a recovery partition (as far as im aware hidden on c)
for system restore (acer system restore)
which leads me to my query as i have recently performed a format and clean install of vista from retail media and have no need for acer system restore would it be ok to delete this partition/hidden partition and reclaim the HDD space.. and how best to proceed to safely do so..

any help would be much appreciated.


Answer:partitions hidden partitions recovery partitions

i just found this

Delete and Remove to Unlock EISA Hidden Recovery or Diagnostic Partition in Vista ? My Digital Life

does anyone have any experience with this method or can anyone reccomend this method

or would you advise against using this method.


5 more replies
Relevance 90.2%

Hi,I have a HP G62-B08 ET laptop. Officially this laptop's operating system is Windows 7, but I installed Windows 10.While I installing Windows 10, I deleted all official partitions (like HP_TOOLS,RECOVERY).After Windows 10 installation I want to upgrade my bios to UEFI, but I got an Error (You must create HP_TOOLS partition.) Are there any solution to upgrade UEFI with Windows 10. Thanks for all reply.  

More replies
Relevance 90.2%

Hello everyone,I bought a Y500 a few months ago and I bought a Samsung 840 Pro 256GB SSD along with it. Mine didn't come with the 16GB mSATA SSD for caching so I decided to replace the original 1TB HDD with a 256GB SSD. I also had a copy of Windows 8 Professional that I bought for my desktop. Since I wasn't using my desktop anymore I decided to move 8 Pro to the Y500. And it wouldn't let me format and reinstall, I'd get an error saying "The product key does not match any of the Windows images available for installation. Enter a different product key." Being the idiot that I am, I cloned my HDD on to an SSD with Acronis True Image Home. Then I stuck the SSD in my laptop and then selected repair my computer after booting into the 8 Pro disc. And from there I selected the option to reset my PC. Then once it reset it became extremely fast and stuff. And from the add features to Windows 8 option I entered the Productkey I got with 8 Pro and it allowed me to upgrade. Then once the 8.1 update came out I updated immediately. Now for the last few days my laptop has been getting laggy. So I decided to reset it again. And now when I try to it says that the required recovery partition is missing, I don't recall deleting any of the partitions I cloned the drive perfectly and had also been able to reset it once before. Anyway, now my 1TB HDD is inside my PS3 and I'm stuck with a laggy Y500 that takes 20 seconds to boot up on an SSD and I'm trying to figure out a way out of this mess. Is it... Read more

Answer:Deleted recovery partitions of Y500

hi TheShawnMiranda,
Welcome to the Forums.
The "The product key entered does not match any of the Windows images available for installation. Enter a different product key" error can be fixed by following this microsoft KB article. (you will need to create a pid.txt file as discussed in this guide).
If you're planning to install Windows 8 Pro in UEFI Mode, ensure that you set the following in the BIOS:
Security Tab:
Secure Boot = Disabled (if applicable)
Exit Tab:
OS Optimized Defaults = Other OS / Disabled (if applicable)
As for the slow boot, just to verify, have you already updated the SSD's firmware to the latest and enabled the OS Optimization?
- Link to picture
- SSD Tips and Tweaks
If the above methods are already achieved, check this guide on how to Refresh or Reset Windows 8 without an Installation Disk (it's possible to order a recovery disc from lenovo but fees may apply).
Let me know how it goes.

6 more replies
Relevance 89.38%


After i discovered that other images than the OEM-Image of Windows XP don't have driver support for my Satelitte M50-181 Notebook i decided to install the old OEM-Version.
I had also installed an ubuntu linux, grub as bootloader.
After inserting the recovery-cd there was no questioning what i wanted to do. The recovery process started automatically deleting all partitions and creating one big NTFS-Partiotion ITERATING OVER ALL CONNECTED DEVICES (ipod, 500GB backup disk).



Answer:Toshiba Recovery-CD deleted all partitions on Satelitte M50-181

After booting from the Recovery CD you should get 2 options;
- Standard mode
- Expert mode

Using the Standard mode the whole HDD will be formatted. Also al partitions will be erased.

In the expert mode you could chose were the XP should be installed.

I don?t know what you did but I presume you have chosen the first satandard mode

3 more replies
Relevance 88.56%

i wiped my t61p to install korean windows and now i want it back to factory status. I tried to do it from R&R but i wont work and i think b/c i dont have the hidden partition. I've got no recovery cd or windows cd on me rite now....I really want it back to fresh factory status. need help thanks.

Answer:i deleted the recovery(hidden) partition and want it back..

Welcome to the forum! You'll need to obtain a set of recovery disks to be able to re-create the hidden partition.

1 more replies
Relevance 88.56%

Hi.My laptop is ideapad z370. I have system back on DVDs. All partitions are deleted. I now found out one key recovery doesn't work after resizing the partitions and deleted the system resereved volume.I think one solution would be finding someone who has the exact same laptop and partition my hard disk exactly like that and assign a drive letter to the system volume and copy everything to my laptop.But I can't find anybody.Are there any solutions?What happens if somebody buys a new hard disk and wants to use back up from one key recovery?

Answer:Lenovo z370 all partitions are deleted, I have backups on DVD, how to fix one key recovery?

hey pjsoft,as long as you have the backup you'll be fine. I would recommend formatting the drive, set bios to boot from disc.insert the disc as these disc are bootable and follow the prompts from the screen.same concept goes if you bought a new harddrive; bios setting to allow boot from disc and follow prompts thereafter.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

2 more replies
Relevance 88.56%

I thought it would be a great idea to delete my partitions to start with a clean slate. It was a terrible idea. I cant find a non-bootlegged windows 7 home premium recovery disk. I tried my product code on the windows site to get an iso file. The site refered me to hp for recovery options because it was a pre-installed version. So I tried a bootleg recovery disk that let me get all the way to expanding windows files. but it was corrupted or missing. I tried a few iso files from the internet that I couldnt get to work either. My anti-virus hated it. Any help is greatly appreciated!

More replies
Relevance 88.56%

As you can guess, during clean windows 8 install recovery partitions were deleted and Z580 doesnt boot.  BESIDES sending the laptop back to Lenovo which i last option i have. Is there anyway i can re-install the original partitions and data by placing the hard drive into another laptop and using the working Windows 8 OS to create partitions .. etc .. I know this is all over the forums but haven't found a solution post. Please re-direct me if there is an answer or reply here. Thanks in advance!

Answer:Recovery Partitions all deleted. How to re-install using another laptop? Z580

Hi RikeshPunja,
Welcome to Lenovo Community Forums!
I?m sorry to inform you that as the clean installation is done while installing Windows 8 OS (Operating System) in Z580 Laptop the partition can be re-created if and only if recovery media is created before formatting the computer and if restored using the same recovery media, as there is no recovery media created, changing the Hard drive and installing will not work as expected.
I would Strongly Suggest Calling Technical Support for Assistance this is the only available option to get this query resolved, Click here to open a link where you can select the country and get the exact contact support number, I?m sure they will be a great help.
Do post us back for further queries.
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 87.74%

I was using win 8 which was original came with notebook , then I installed win8.1(not upgrade from Store , just from .iso packet ).Because of some errors I re-installed another win8 . iso and now I can't download Recovery from SW Update .It says recovery partition doesn't exist.I was able to use that before.How can I re-create my recovery partition again?

Answer:Win8 Hidden Recovery Partition deleted.How do I re-create?

Have you made the OEM manufacturer's Recovery Disks?


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

7 more replies
Relevance 86.51%

Hi, I Have accidentaly deleted all partitions for my lenovo T430uWin8 wouldn't load when secure mode is on in bios, i'm not sure if that has to do anything with the license,how can we recover factory to get my preinstalled win8 license back? thank you

Answer:Lenovo t430u Deleted All partitions including Recovery >> license issue

A partition recovery tool may get them back. One that can reinstate deleted partitions. Provided they have not been over written or the drives partition changed.Otherwise a factory install from a Lenovo DVD recovery set usually created from the HD. If you would have to get them also from Lenovo. Best to call the support line on this anyway.

T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

1 more replies
Relevance 86.51%

Or do they have to be restored manually?


Go to Solution.

Answer:Does Lenovo Recovery software restore partitions if they're deleted/resized/changed?

It wipes out the disk and makes them the way they would be on a new machine.

4 more replies
Relevance 84.87%

Hi Everyone - when I turned on my laptop for the first time, it asked me to set up the Recovery Wizard, but since I didnt really know what options to choose, I cancelled the task. I am yet to find where on my laptop the Recovery Wizard is, to set it up again - can someone pleae direct me where to look?

Many thanks [and remember, novice here, so layman instructions thanks :) ]


Answer:Satellite L750 - Where do I find the recovery wizard?

Hi buddy,

You can start the HDD recovery if you press F8 key before Windows starts. Then select ?Repair my computer?. Some Windows files will be loaded and on next window called ?System recovery options? choose the last option ?Toshiba HDD Recovery? and follow the screen instructions. If you need a more detailed explanation with some pics check the official Toshiba document about this procedure:

Last but not least you should create the Toshiba recovery disk with preinstalled recovery media creator. In case it would go something wrong you can restore the original factory settings everytime and you are on the safely side :)

3 more replies
Relevance 84.05%

Hi Everyone

I recently purchased an L750 and when I first switched it on, up came a window asking me to set up the Toshiba Recovery Wizard re Product Recovery Menu. Now, this is all new to me, so I didnt really know what this was about as there were no instructions either, so I answered a couple of questions then I cancelled out of the task in case my answers were wrong. Can anyone help me re-set this up, answer the questions correctly and also where to find it again to set it up?

The first 3 questions I answered were:

1. Please select one type of Operating System to continue - Windows 7 32-bit version OR Windows 7 64-bit version?

2. Please select a process: recovery of Factory Default Software (recover to out-of-box state) OR erase the hard disk (delete all data and paartitions from your hard drive)?

3. Please select a Recovery Method of Factory Default Software: recovery to out-of-box state (System Recovery Options are included) OR recover without changing the hard drive partitions OR recover to a custom size partition?
Then I cancelled out here.

Many thanks,
SC ("Laptop Novice")

Answer:Satellite L750 - Setting up recovery wizard when first switched on

1. Choose 64bit unless you specifically need to run an old 16bit application that you cannot upgrade/replace.

2. Out of box.

3. Out-of-box state (System Recovery Options are included)

10 more replies
Relevance 84.05%

Hi all,

I am having problem on running recovery wizard on my A200 laptop (OS:Vista).

I receive an error - "error: 08-104B-0000 Partition creation failed". I tried all the solutions provide from FAQ or "How To" page. Like,,

I have a copy of recovery DVDs with me, but i just keep receive the above error.
Please kindly to provide any possible solution.

Thanks a lot.


Answer:Satellite A200 - error while running recovery wizard


Looks like something is going wrong with the partitions on the HDD.
I recommend using an MS Windows XP disk or another bootable disk and to format the HDD firstly!
After that you could use the recovery disk again in order to reinstall the OS on this notebook.


4 more replies
Relevance 84.05%

Just brought the computer at the shop and took it out the box to set up and came up with Toshiba Recovery Wizard then Error: F3-F200-0002, it says to click OK to shut down.

How do I cancel this to start setting up my computer?

Answer:Satellite L - Error F3-F200-0002 in recovery wizard

Hi Taytay,

It seems that recovery installation couldn?t finish successfully?
Have you already tried to start recovery installation from HDD? Go in advanced boot menu of Windows (F8) after you turned on the computer and select ?Repair my computer?.

If it doesn?t work you should bring it back to shop and ask for a replacement.

1 more replies
Relevance 84.05%

I have a satellite a100-192 with 100gb hard drive.
When i bought it i used norton partion magic 8.0 to divide the disk into two partitions, c drive (used for program files and stuff; 20 gb), and d drive which i use for all my documents, music, videos and similar stuff...

and now, because of some bad moves i made (installing bad i want to reinstall windows. and honestly, i have no idea how to do this. what i mean, i'm not sure which cd to use (i've got two cds when i bought the computer), actually i suppose it's the one with ms one note on it, but how to do it safely without loosing all my data on d drive?

The problem is that i've done plenty of reinstalls on desktop computers when you hava clean instalations, and then i know what i'm doing, but i don't have any experience with bundled windows instalations.

Answer:How to use the Recovery CD on Satellite A100-192 with 2 partitions


Usually the Toshiba notebooks are delivered with a Toshiba recovery CD.
On this CD you will find the Toshiba image which contains all the Toshiba drivers and utilities.

The question is what image CD you received.
Some people here in the forum have suggested that since January 2006 the Toshiba recovery CD supports another recovery procedure. The new recovery CD does not support the ghost but the RECO surface and it?s not possible to choose the partition for the OS installation.
In such case the whole HDD will be erased and you will lose all your partitions.

I have only a old recovery CD and therefore I can not say if it?s possible to choose the right partition. It was possible on the old recovery cd by choosing the ?expert mode?.

I think you should make a backup of you all important files before starting the recovery procedure.

7 more replies
Relevance 83.23%

I've noticed that many Toshiba notebooks have hidden partition and DVD Recovery either. I don't have hidden partiotion, only Recovery DVD. Does it normal?

Answer:Satellite M70 - No hidden recovery partition

Yes it is normal. For this old notebook model Toshiba didn?t create ?recovery partition?. Satellite M70 is delivered with recovery DVD.

Newest notebook models are delivered without recovery DVD media but with recovery image saved on second partition and every notebook owner can create recovery CD/DVD alone.

4 more replies
Relevance 83.23%

When I get to the recovery wizard on my toshiba l655d-s5116 i should be able to select it and move to next screen where I can select recovery (out of box state). I have done this in the past without a problem but now when I click on recovery wizard the cd-rom pops open asking for a disk?

Never seen this before, so how do i do a factory restore now? i still have a recovery partition. and also why is it doing this now?

Answer:Satellite L655D-S5116 - Recovery wizard asks for disk

Hi camitch1974,

I also don?t know why this happens but have you tried to insert the recovery disk? If not try this and check what happens.

In worst case and the HDD recovery doesn?t work, just use the Toshiba recovery disk. It can restore the original factory settings too but it wipes the whole HDD so backup all files before you do this.

3 more replies
Relevance 83.23%


I am trying to restore my Satellite Z830-11H to factory settings by using the F8 menu before start-up.

However, when I try to click Toshiba Recovery Wizard I get the window where I should be able to choose which process I want (Recovery factory software OR Delete Hard disk) but instead I don't have any choices.

It's just blank. Have somebody encountered this problem before?
If you have other strategies to restore to factory settings I will be glad!

Answer:Satellite Z830-11H, no options in recovery wizard (F8 pre-startup menu).


Did you modify the HDD or did you delete some recovery folders, files from the HDD in the past?

Usually you should be able to start the HDD recovery by pressing F8, then choosing Repair my Computer -> Toshiba HDD recovery (last option)

In case the HDD recovery isn?t possible, the notebook could be recovered using Recovery Medium (DVD or USB flash memory stick).
Such medium could be created using Toshiba tool called Recovery Media Creator

2 more replies
Relevance 83.23%

The HDD of my Satellite Pro M70-220 (PSM75E-00D008G3) has 4 partions, 3 of which I created with Acronis Disk Director Suite v9:

D: Progams
E: Data & downloads

If I use the Recovery CD supplied with the laptop, will I be able to preserve the partition structure ?

What exactly are the detailed installation options that are offered when you use the Recovery Disk ?

Thank you


Answer:Satellite Pro M70 Recovery - preservation of existing partitions


If you use the Toshiba recovery disk your whole HDD will be wiped so you will lost the existing partitions and all files that you have stored on the HDD. So backup your data first before you start the Toshiba recovery disk.

The point is that the Toshiba recovery disk restores the factory settings and so the HDD will be wiped and you get back the partition from the first state when you have used the notebook.


2 more replies
Relevance 83.23%

Hello, my computer is a X200 with 1 HDD.

I got a system restore CD and I would like to know if the system restore only my C: or it restore my C: + my D:?


Answer:Re: Satellite X200 - Does the recovery restore all partitions?

Hi buddy,

The Toshiba recovery disk contains an image of factory settings and that means your whole HDD will be wiped. All files on the first and second partition will be erased and so you should backup for files, e. g. on an external HDD.

After using Toshiba recovery disk you has the same state as you started the notebook the first time. :)

3 more replies
Relevance 83.23%


I have a Toshiba Satellite L505, using Windows 7 Home Premium. I have created a "Recovery Disk" using Toshiba Recovery Media Creator, saved into a USB pendrive.

My hard drive is split into 2 partitions (using Disk Management, in Computer Management), the main one, C: contains the OS and all my installed software, and the secondary, D:, all my data.

I would like to reinstall Windows 7 using the recovery pendrive, but my question is: will that erase the main partition, C: only, or it will delete everything in D: as well?

Thank you very much!

Answer:Satellite L505: would recovery erase all my partitions?

> will that erase the main partition, C: only, or it will delete everything in D: as well?

The Toshiba Recovery Disk would format the whole HDD and would also erase all the partitions which are created on the HDD?
Therefore you should backup the data on an external medium (USB HDD, disk, USB flash memory, etc?) before running the recovery procedure?

4 more replies
Relevance 82.82%

i tried to use the recovery wizard on my SONY VAIO VGN-A250 Laptop and the error messaged i receieved was "VAIO Recovery Wizard cannot find recovery partition" please restart computer. I restarted many times and still get the same message. I also have used the F10 key method and no luck. It wont even open the wizard. I am able to boot. Im out fo warranty and tight on cash and really need my laptop to work fast. Want to remove all from the pc so i can use for school. Please i saw a thread about same problem i had but the thread was closed. if anyone can help please do so.


Answer:VAIO Recovery Wizard cannot find recovery partition??

16 more replies
Relevance 82.41%

I have just brought a Satellite A100 and have experienced a problem in carrying out a full recovery using the two recovery disks that came with my notebook.

The problem occurred after I deleted all the partitions on the hard drive and then reformatted the entire hard drive.

I keep on getting the above error code stated in the following format:

ERROR : F3-FFFF-0008
An error has occurred
Please press [OK] to turn the off the computer.

When I try to use the recovery wizard.

I will be grateful if someone can help me on this one.

Answer:Satellite A100 Recovery CD Wizard Error Code : F3-FFFF-0008


did you partitioned your HDD after formatting it? Maybe the Recovery Wizard stops because he cannot find a partition to copy the files on?

If not already did, then I suggest you to do this. If you have already a partition, then check which filesystem you used. Maybe the problem lies there?


6 more replies
Relevance 82.41%

I have 3 questions :) #

1 - I have burned a dvd copy of recovery media, on a A660 k17 laptop.There are two partitions on the disk which i believe are there for recovery.The first is 1,46 GB and says that it is for recovery and another hidden partition of 8,29 GB..and i suspect that the first one contains the recovery wizard and the whole enviroment into which one will get through system repair and the hidden disk contains the actuall data with windows,drivers and so on.Can i delete these both?Mainly i ask about the first,if it isnt necesary for the system to boot or something after i recover the laptop to factory setting.

2 - and i also want to leave my partitions so that i dont have to partition the entire 600 GB C drive again.I have a D drive created but there is this reply to a thread already in forum
that says that when i leave the partitions i have created myself, than the recovery will not be available.I have a copy on dvd but only to be sure i dont mess something up.

3 - When i want a clean system without some of the software that was preloaded on the oem recovery disk.. i have to use windows recovery? or it will be the same as the toshiba one?
Thanks for possible reply :)
Nice day :)

Answer:Satellite A660-k17: Can I delete both primary partitions used for recovery?


I?ll try to give some answers. ;)

First partition belongs to Win7 and it has nothing to do with Toshiba recovery image saved on HDD. This hidden partition is reserved for Toshiba recovery image. First partition should not be deleted. This small partition will be created before Windows installation starts. Leave it as it is.

Hidden partition should be there is you want to use HDD recovery installation but now when you have created recovery disc you can delete it and get more free space on HDD. If something goes wrong you can use created recovery disc for OS installation.

As I already wrote, when you have recovery disc you can do whatever you want but take care about this disc and place it on safe place.

Using created recovery disc you will have ?factory settings? again and preinstalled OS as on the first day after purchase. If you want to have own OS installation you must use Microsoft installation disc.

If you have more questions you are welcome.

2 more replies
Relevance 82.41%

Hi all,

I recently bought the Satellite L550/010. I'll be putting another OS on it, but I want to make sure I can still recover its original state. It came with the following partitions:

First partition (1.5GB): Contains directories "Boot", "recovery", "System Volume Information" and files "bootmgr", "WinREPartition.ini"
Second partition (454GB): Looks like windows C:
Third partition (11GB): Contains directories "bin", "boot", "images_boot", etc. and files "bootmgr", "data.ini", "editaf.bat", etc.

So, my questions:
What is the role of each of these partitions? Which ones can I delete and still be able to use the 'restore from recovery partition' method? Which can I delete and still use the 'restore from recovery disks' method?


Answer:How to avoid messing up the recovery partitions on Satellite L550


before all, don't forget to make a recovery disk.

> What is the role of each of these partitions?
> First partition (1.5GB)

This recovery utility that starts recovery from Hdd image folder on local d

> Second partition (454GB):

It's a partition where your current Os installed

> Third partition (11GB)
It's hdd image folder to restore factory settings from.

Installing any other Os will move parttion and you won't be able to restore factory settings using hdd image folder (F8 on startup). That's why I recommend you to burn a recovery disk if you decide to install another Os. In this case, a recovery disk will restore factory settings

3 more replies
Relevance 81.59%

i tried to burn a Factory Recovery DVD using Onekey Recovery tool. i chose Create Recovery disk, selected Factory Default recovery disk and got to the burning options. The disks were successfully burnt. I tried to burn one more set for safety but I get the following error message. The program cannot find the service partition. This function is currently unavailable. Is there any solution for the problem?


Go to Solution.

Answer:Y550 Lenovo recovery hidden partition visible and One Key recovery doesnt work

restart your computer and try again or copying the disks using nero may help.there are ways to activate hidden partition but not suggested.

9 more replies
Relevance 81.59%

My T61's Rescue and Recovery software in WinXP can't recognise/use the Vista's ServiseV002 partition to go back to factory settings.  I tried both in the pre-boot program and the Rescue and Recovery  in windows Xp, but both of them can't get to the hidden partition to go back to factory settings. I didnt make a rescue CD before formatting the C drive. I think the hidden partition is enough for me to get a clean Vista when I want at that time but I am wrong.  Hope someone can get me an answer, thank you! BTW i am in a educational system, I can get Vista Ultimate for 7 bucks, so if I can't get the Vista from the hidden drive, I can just bought one from school. It's not the end of the world!!!

Answer:T61:Rescue and Recovery in Winxp can't recognise/use the Vista's hidden recovery partition

anyone can help?

3 more replies
Relevance 81.18%


I just bought a new SSD (840 EVO 250GB) for my L855-149 and I would like to reinstall windows 8 on that new SSD. On top of that, I would like to migrate all recovery partitions that are present on the factory HDD.

What is the best way to do this?
Is there some Toshiba tool for that? I do not have any installation disks for Windows 8.

Please advise.

Answer:Satellite L855-149 - migrating Windows 8 to new SSD, including recovery partitions


On Toshiba notebooks you can always find a preinstalled tool called Toshiba Recovery Medium creator.
This tool creates the Recovery Medium (disk or flash USB stick)
Using such recovery medium, you will be able to set the notebook back to factory state, including all the partitions which were available on the first day of purchase.

1 more replies
Relevance 81.18%

Hello!I just bought a Lenovo IdeaPad with a windows 7 32 bit version. There was no system disk added. I learned that the windows 7 version is hidden in a recovery partition. I now want to create a system disk to save the windows 7 32 bit version just in case and install a windows 7 ultimate 64 bit version on the computer. Can you tell me what I have to do? Thank you!

Answer:How to create a recovery system disk from the hidden recovery partition?

Hi and welcome,
One way is to save a recover set ... with OKR ... or better do this Backup before  ...but no way to get a  pure Windows 7 Install Disc if you mention this  ...  
And Windows 7 64 Bit will not run on Atom based machine.. i.e. S10/S10e/S10-2 ,S12 Intel/Nvidia ...
(and even when, it lacks of memory 2GB (due the intel chipset restrictions) is good for 32 Bit based systems, but not really enough for 64 Bit based systems, so there is no benefit for use a 64bit on a netbook)  
S10-3t W7 64 ?
sincerely KalvinKlein 
-------------------------------------------------- -------------------------------------------------- --
Want more ? For further information to get the most of your S-Class machine 
Lenovo Energymanagement Backup  Windows 7 Driver Windows 7  Install
XP Startup  Small WebCam Guide  Lenovo Easy Capture    Clean XP Install
Resolution > 1024 x 576 / 600  Works with XP Only Try this for a Windows 7 Solution 

1 more replies
Relevance 81.18%

Hi, I just did the 4 DVD Windows 8 Recovery process in order to put my latop on Windows 8 from Windows 7.I have way to many recovery partitions in there now.  I'm sure I can delete some of them. What are EFI and OEM partitons ? Which one are related to important Boot information. Thanks,

Answer:Multiple Recovery Partitions after Windows 8 Recovery process

Hi,the links below might help:

1 more replies
Relevance 80.77%

Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

More replies
Relevance 79.54%


For mistake I deleted the recovery folder on second drive and now when I try to recover the complete Windows operation system to its original state, I get the follow error: The recovery of the operation system is impossible! Could not find the HDD recovery folder on second drive of the first hard disk.

I still have the Eisa partition intact, I think the backup is on this partition, and just the installation folder is missing.

The exact model is L300D-10U.

Please help.

Answer:Deleted the recovery folder on Satellite L300D


If you deleted the recovery folder you can not recover your notebook, that is not possible any longer.

In the user manual is the following information:
> If the preinstalled files are damaged, use the Product Recovery DVD-ROM to restore them

If you created the recovery disk, you can restore these files. If you didn?t do this and want to recover your notebook, you need a new disk.
You can get this disk from an ASP.


5 more replies
Relevance 79.54%

I bought a Toshiba Satellite L300 and erroneously I deleted the HDD recovery folder located in the partition E, now I cannot anymore make a recover of my system in the case something goes wrong. I am wondering how to reinstall HDD recovery disk creator.

Answer:Satellite L300 - Recovery folder deleted


If you have deleted the HDD recovery folder you can?t create a recovery disk anymore.
You are also not able to reinstall Windows without disk.

Reinstalling the Toshiba Recovery Disk creator will not solve this problem. This is only the program that doesn?t contain the files for recovery.

So in your case you need a recovery disk. You can get one from a local ASP or you order here a new one from Toshiba directly:


5 more replies
Relevance 79.54%

Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

Answer:Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

2 more replies
Relevance 79.54%

Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?

Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

3 more replies
Relevance 79.54%

My brother was playing with my laptop, apparently accidentally deleted partitions on my HDD recovery so that I can not pre-install the system now. What should I do?

Answer:Satellite Pro R850-15H - deleted recovery partition

Now you have two options:
1/ you can order original recovery image for your notebook model on

2/ you can install own OS version. All necessary drivers, tools and utilities you can download from

If you have more questions you are welcome.

2 more replies
Relevance 79.54%

i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that

how i can restore my recovery partition ??

Answer:Satellite L745: I've deleted recovery partition. What can I do now?

> {quote:title=nadro2009 wrote:}{quote}
> i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
> after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that
> how i can restore my recovery partition ??
> :)

Which utility did you use that gave you that message? Was it the Toshiba HDD recovery utility or windows backup?

You may have deleted the recovery partition. The other one would be the windows page file for virtual memory.

If you have deleted the recovery partition I can't think of an easy way to re-create it that isn't very technical.

You can of course make manual backups using "backup and restore" in the control panel of windows. There you can create a system image, a recovery disk or backup your files.

I would advise you to do this now.

Message was edited by: badhat

5 more replies
Relevance 78.72%

I have accidentally deleted my recovery partition for TOSHIBA SATELLITE A665 LAPTOP.
Would i be able to create a recovery partition again with the same contents?
If yes then how?...really confused...

Will i have to buy a new recovey disk because when i purchased my laptop i did not receive any recovery disk...
will i be able to get my laptop as it was before?

Answer:Satellite A665 - accidentally deleted my recovery partition


You did not receive any recovery disks because there is a preinstalled software called Toshiba Recovery Media Creator which creates such disks.
But this should be created at the first day of purchase? I assume you will not be able to create such disk now because the partition (which contains the image files) has been deleted.
So now you will need to purchase the recovery disk (about 30?) in order to recover the notebook. After that the recovery partition should be available again.

14 more replies
Relevance 78.72%

I have a Satellite A300, and I mistakenly deleted HDD Recovery folder.

I have recovery discs, but I'd like HDD Recovery folder to restore my system without using the discs.

Please, can you tell me how to re-create the folder HDD Recovery?

Thank you very much

Answer:HDD Recovery image deleted on Satellite A300 - How to restore from HDD


Unfortunately, now it isn't impossible to recover it from hdd image, but with recovery disk only. You can only copy it from someone who has the same laptop with hdd recovery folder.

Message was edited by: Jeka-IL

7 more replies
Relevance 78.72%


Hope you guys can help me.

I have a problem with my labtop and have formated the hard drive.. but in there was the HDDRecovery. Luckly (i guess..) i have save that same file in my other pc as a backup.

Now the problem is: even when i put the HDDRecovery in the exact same place where he was originally it doesn't work...

Theres any way to fix this?!


Answer:Satellite A300-1ID - deleted recovery HDD - backup does not work


You see, there was a hidden Toshiba recovery utility that you removed while formatting hdd. HDDRecovery folder you have doesn't help you.
You can order [Recovery disk|] for money from Toshiba or get Windows disk to install, all drivers are available on [Toshiba Driver Page|]

4 more replies
Relevance 78.72%

Notebook Toshiba Satellite L850 - 19C (PSKDLE)

Hi, ich have new partioned my hard disk, befor this i have deleted all partions! :-)

I have installed the OS new, everything is ok and works well, i have loaded all needed drivers from the toshiba homepage......

I need a description how i create a new empty recovery partition, so that i can make a new backup with the recovery wizard!

Thank you.


Answer:Satellite L850-19C: Recovery partition deleted. How can i create a new one?

Unfortunately you cannot do it anymore. You must install original recovery image using recovery media and this recovery partition will be created automatically.
Have you created recovery DVD or recovery USB before you have changed partitions structure?

2 more replies
Relevance 78.72%

Hi, i recently purchased a laptop from toshiba*

I accidently deleted the folder on my 'data' drive via formating the drive.
I was told i needed that folder within the hard drive to create my recovery disk

Now that folder is gone.
Is there any way in which i can still CREATE the disk or DOWNLOAD/AQUIRE the folder to use for the recovery process to create disk ??
Without resorting to paying for a new disk - [ which costs nearly £30 !!

Please try to help as i am stuck here ...


Answer:Satellite Pro L300-152: Deleted reocvery folder - But need Recovery DVD

Bad news buddy.
Without the recovery folder you will be not able to create the Toshiba Recovery disk.
Unfortunately but it looks like you will have to order the Recovery DVD.

HDD formatting was a bad move :(

2 more replies
Relevance 78.72%

While attempting to recover my laptop I appear to have done the opposite and delete the whole hard drive including the so called hidden recovery partition I used the Toshiba maintenance tool thinking the deletion was just a formatting process and windows would then recover in the process.

I have no recovery media as the manual described what I needed to be in the recovery partition or so I thought. I stopped the process around 3hrs in at 50% hoping to go back and select another option

What can I try at this stage?

Answer:Accidentally deleted the recovery partition on Satellite C855

I?m afraid you cannot do much, especially if recovery procedure was interrupted.
Now you need recovery disc for recovery image installation. Bad thing is that you didn't create one.

I recommend you to order new one and you can do this on

4 more replies
Relevance 78.72%


The recovery partition has been deleted off my laptop by mistake and as it was being used by another family member, the system is a mess and would like to restore it back to the out-of-box state.

The standard methods (0/F8/F12 keys) recommended by Toshiba do not work as expected, and so the I found the last method is to order recovery media dvd's from Toshiba.

That's where the problem begins, as this laptop was bought in the US and brought over to the UK.

I have found the recovery media needed on the US site, however they do not ship to the UK, nor can I even order it as I would need a US billing address.

And so, I was hoping if anyone could advise me on what options I have.

Thank you in advance,

Message was edited by: bt10

Answer:Satellite T135D-S1324 Recovery partition deleted

Other option?

Well, it looks like you will not be able to order the recovery disk because of the reason motioned in your post.
I think you could use a common Windows installation disk to install the system? Essential Toshiba drivers should be available on Toshiba EU driver page?


You will find someone in US who would order the recovery disk and finally would send to UK?

2 more replies
Relevance 78.72%

Hi everyone,

I'm stuck in a pretty bad situation right now and I have no idea about how to help myself..So recently I've been wanting to 'reset' my Windows 8.1 laptop, & I just cannot because my recovery environment is missing..
First when I got this problem I thought there would be an easy-intermediate level fix like every other problem. (and I love fixing stuff.)

But this one doesn't look like an easy fix or I'm not even sure If there is a fix. So the big mistake I did was, I deleted my "System Recovery Partition".

I have searched everywhere possible and I'm not getting a fix.. I would really appreciate IF YOU GUYS HELP ME!
and another problem is that I don't live in the USA or Canada.I've got a Dell Inspiron 15R 5521, 8GB RAM, intel i5 3317u.

and Dell provides Backup Media to only the people who live in the US and Canada. Please guys, I need a solution.

I have a separate Windows 8.1 Installation Disk, but what I'm scared about is If I install my Windows from the disk, my Dell features would be gone and I don't think I'd be able to have a proper Recovery Environment in the future because this Disk's installation files are nothing related to Dell. Its just a clean Windows installation disk I got from my friend a while ago. I've tried the repair my computer option from the disk and it does not help...

Thank you

Answer:Recovery Environment Missing -System Recovery Partition Deleted.

Hi ahmedrahamathulla,
Please private message us the system service tag and region you are located so that I can check the available options and assist you further. To send a private message, click on my name and send private message.

2 more replies
Relevance 78.72%

Dear All,

My colleague mistakenly deleted all the file from the Windows 7 recovery drive, drive is still there and nothing have been copied in that drive after deleting the recovery files. Machine is HP Probook 4530s. Is there any way to restore the windows 7 recovery reset the system to its factory settings?

Thanks in advance


Answer:Recover Deleted Windows 7 Recovery Files from Recovery Drive

You might be able to use a free recovery tool like Recuva or MiniTool Partition Wizard. But there are no guarantees that all deleted files will be recovered or that they will be in a usable condition.

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

MiniTool Partition Recovery

It may be safer to contact HP support and buy a set of recovery disks for your particular machine. I'm taking a guess that you are in India?

Contact HP - Office locations | HP? India

2 more replies
Relevance 78.72%

I used MicroTool partition manager to delete the extra partitions on an OS drive with win10 (leaving just the main C partition on the drive), and now the laptop will not recognize the SSD with the OS on it, and obviously cannot boot. I also tried using the bootable partition recovery tool from MicroTool, but restoring the partitions also does not work, it will only allow one of the two partitions to be restored.
Any suggestions to recreate these necessary partitions?

Answer:Deleted recovery and boot partitions; can no longer boot

Install Macrium Reflect Free on an operating computer. Create a rescue USB/DVD with it. Boot the laptop with the Macrium rescue USB/DVD. Under the restore menu is an option to fix windows startup problems.
Macrium Reflect Free

Also, Kyhi's Bootable Windows PE might have EasyBCD on it. You can use EasyBCD to create boot files from scratch:
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

If you have an UEFI bios you are probably going to need to create a small (150mb) FAT32 partition to hold the boot files. But you can try just putting the boot files on C: drive first.

37 more replies
Relevance 78.72%

I used MicroTool partition manager to delete the extra partitions on an OS drive with win10 (leaving just the main C partition on the drive), and now the laptop will not recognize the SSD with the OS on it, and obviously cannot boot. I also tried using the bootable partition recovery tool from MicroTool, but restoring the partitions also does not work, it will only allow one of the two partitions to be restored.
Any suggestions to recreate these necessary partitions?

Answer:Deleted recovery and boot partitions; can no longer boot

Install Macrium Reflect Free on an operating computer. Create a rescue USB/DVD with it. Boot the laptop with the Macrium rescue USB/DVD. Under the restore menu is an option to fix windows startup problems.
Macrium Reflect Free

Also, Kyhi's Bootable Windows PE might have EasyBCD on it. You can use EasyBCD to create boot files from scratch:
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

If you have an UEFI bios you are probably going to need to create a small (150mb) FAT32 partition to hold the boot files. But you can try just putting the boot files on C: drive first.

1 more replies
Relevance 77.9%

Hi folks - I've just had a frustrating moment trying to make a Recovery Media set on my new T450.  I followed the prompts using Lenovo's "Factory Recovery Discs" program.  When prompted, I inserted a USB drive, expecting the program to tell me at some point what capacity was needed, but it never did.  So after only one or two quick optionless prompts, it began creating the media on the USB.  Quickly it stopped, and gave a message saying that the capacity of the drive was insufficient (while still not saying what size was necessary), and gave me only one option:  Delete Recovery Partition and restore drive to normal functionality - or something very close to that wording.  So I clicked OK, assuming it was referring to the USB drive - because why would a user want to delete the factory Recovery Partition at this point?  But that's exactly what it did.So now I have no Recovery Partition (formerly the Q: drive), and I can't tell if that space is still allocated (but unavailable to me), but I suspect that's the case.  I've attached below, a screenshot of what I see in Drive Management now.I'm frustrated that with one click on a poorly-worded message, in the process of creating Recovery Media, I was given the option (and only the option), to delete the Recovery Partition itself!  Mind-smoking. Any options for restoring that data, short of sending my new PC back to Newegg or Lenovo?  I suspect it's only logically deleted, (if I ... Read more

More replies
Relevance 77.9%


I have deleted the HDDrecovery partition by accident but i have all the files in the partition backed up.

Is it possible to create the partition again?
Or make a recovery disc from the files? -
I have the recovery-disc-creator program if its possible to still use?

Satellite Pro A300

Answer:Satellite Pro A300 - deleted HDD recovery partition but have ghost backup

> Is it possible to create the partition again?
From my knowledge it?s not possible to create it again without a usage of Toshiba recovery disk? As far as I know this partitions contains also some marks which are necessary to boot from this partition.

> Or make a recovery disc from the files? -
I have the recovery-disc-creator program if its possible to still use?
Usually this Toshiba Recovery Disk Creator tool needs the HDD partition in order to create the Recovery Disk. But I doubt it will functions if you have already deleted this partition.
But nevertheless you could check it.
Create the partition (Vista disk management), copy this files on this partition and check if the this Toshiba Recovery Disk Creator tool would find this.

If not then I don?t believe that you could create such HDD partition?

In such case you will have to buy a Toshiba Recovery disk

2 more replies
Relevance 76.67%

i deleted lenovo  recovery partition on g510 laptop and don't have recovery dvd.
i need to recover laptop to original state.
please help me
Moderator comment: Post split out of Knowledgebase. Subject edited to match content.

Answer:[G510] Recovery partition deleted and no Recovery ...

hi izadfard
Welcome to the Forums.
If you didn't create a recovery drive (using this method) then I recommend you contact lenovo on how to obtain a copy of the recovery disc which restores the preloaded Win8 OS, drivers, and apps.
Alternatively, if the machine came preloaded Windows 8 or Windows 8.1, you can try the following:
For Windows 8:
1. Obtain a Windows 8 installation disc and use it to reinstall Windows (if the system is preloaded with Windows 8, the installation will automatically detect the Win8 product key in the UEFI Firmware / BIOS and will automatically activate Windows).
2. From here, you can obtain the drivers from the G510 drivers page and/or upgrade to Windows 8.1 via the Windows Store (see this guide)
For Windows 8.1:
1. Check this guide on how to obtain a Windows 8.1 ISO (see Option One)
2. When finished, follow this guide to make a bootable UEFI Win8.1 installer via DVD or USB flashdrive and use it to install Windows (the installation should be able to detect the Windows 8.1 product key in the UEFI firmware that will let you activate Windows).
3. If successful, obtain the drivers from the G510 drivers page 

3 more replies
Relevance 76.67%

I have accidently deleted the recovery media from my (D) recovery disc/partition. How can I retrieve it and how much does it cost.  Has.

More replies
Relevance 74.21%


I have a Windows7(Home Premium) pre-installed Sony Vaio Nw20SF/S laptop in which i tried to create Recovery disks(2 DVD's)... using Vaio Recovery disk Software(Inbuit). It stopped(or hanged donno) in the middle while creating the 2nd DVD then that was cancelled, but a new partition with no FileSystem is created for about 9.3 GB when i look in the Computer Management tool present.

Now, i have two questions to ask...

1) Does Sony Vaio models with Windows 7 comes with Hidden Recovery Disk Partition(D:... something like that or not)???
2) What to do or how to make use of the 9.3GB partition present???

Please Help.
Thanks a lot in Advance...

Answer:Regarding Recovery disk and Recovery disk partitions in Sony Vaio NW series...

Help please.....

1 more replies
Relevance 73.39%


I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

4 more replies
Relevance 73.39%


I have a Satellite L670 PSK3EE-xxxxx

When I launch Toshiba Recovery Media Creator I have two errors :
Unxcepted error, please close the app and relaunch :


Then it displays the soft and ask for 3 DVD...
Any idea why ?
Where Could I download a new version of Toshiba Recovery Media Creator ?

Thanks by advance

Answer:Satellite L670 PSK3EE - Recovery Recovery Media Creator ERRORS

Toshiba recover creator asks for 3 DVDs because three empty DVDs are needed in order to create an Recover Disk!

PS: I found Toshiba Recover Media Creator for download on this Toshiba Australian page:

2 more replies
Relevance 73.39%

Had to use Recovery disc recently only to discover, too late, that I had lost the two media creator discs to completer the reboot.

Can't find them on the basic home page - help!

Answer:Satellite C650 - Cannot find recovery discs to perform full recovery

Recovery disk cannot be downloaded.
You can order it for a small fee.

2 more replies
Relevance 73.39%

I have Satellite M305D-S4830, and try to restore the factory settings, the computer brings two DVDs, which were read well, but at the end of the second one generates the error with number 10-FC12-0241 and asked to press a button to turn off the computer. So far I have not been able to restore the system and nothing to boot the computer.

Please, help me fix the problem


Manuel Fajardo Benitez

Answer:Re: Satellite M305D-Recovery factory defaults for Vista using the recovery


Bad memory can cause Recovery problems.

Go to and download Memtest. Its a bootable Floppy disk or CD that will test the memory for errors.

1 more replies
Relevance 73.39%

I just buy a new Satellite L50-A-161 with 6 Gb Ram.
When i try to create the recovery disks (3 of 4.7Gb DVD) with Recovery Media, during the verify, after writing the first disk, I receive this error message:

Cannot read file:
D: \EFI \ microsoft \boot \bcd
(error code: 02014F - 20-00000000)

and the process stops.

Is there anyone thath can help me?

These are the spec of my notobook:
Satelliete L50-A-161, 6 GB Ram, Intel Core I7 3630QM-2,40GHz,NVIDIA GEFORCE GT740M 2GB RAM, S.O. W8 64bit.
Ask for more, if nedds.


Answer:Satellite L50-A-161 - Recovery Media fails in creat recovery disk

Hmmmm.... there must be some problem with recovery image.
When you open recover disc creator and if there is option for USB media creation please test it.

Maybe you will be able to create recovery USB stick.

2 more replies
Relevance 73.39%

Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

More replies
Relevance 73.39%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 73.39%

Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

2 more replies
Relevance 73.39%

I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

2 more replies
Relevance 72.98%

I recently installed windows 10 preview on a .vhd virtual drive but for some reason that screwed up my recovery image and now I cant refresh my PC.. I dont have a windows 8.1 DVD and am a student so cant afford the shipping and billing for the recovery media order from Toshiba.. Does anyone know how to make windows see that the partition exists? I never touched it or did anything to it cos i was avoiding a situation like this so the drives are just like they were when I got the Pc.

I saw somewhere about how using reagentc.exe from command prompt can to help but i dont know how to show it the path to the images cos the partitions are hidden.. any help on this issue will be appreciated

Answer:How to re enable the recovery partitions after creating new partitions?


Recovery image saved on HDD can be installed (HDD recovery installation) if notebook has factory settings only. After your own ?experiment? something like this is not possible.
To be honest I?m really wondering why you didn?t follow instructions in user?s manuals document for recovery media creation.
Now, in this situation easiest way for you were to use this media and install original OS version that you got with your machine.

If you don't want to order original recovery media only way to try is to create USB recovery media -

I really hope this will help you. If this will not work.... then you have a problem.

1 more replies
Relevance 72.57%

I need to try and do a system recovery on my Satellite U400-146.
However i don't think it came with a disc.
Does anyone know how initiate the system recovery on this laptop?

Answer:Satellite U400-146 - How to start recovery without the recovery disk


The Recovery disk was not provided with the notebook because there was a tool called Toshiba Recovery disk Creator which allows you to create a recovery disk!
Please check if you can create a recovery disk using this tool!

If this is not possible, then you can check if the HDD recovery is available.
For more details check this HOW TO:
[How to recover a Toshiba notebook with the HDD recovery procedure?|]

As last option you can order a recovery disk from here:

2 more replies
Relevance 72.57%

I would greatly appreciate advice on the following.

My Sat Pro M70-220 (PSM75E-00D008G3), laptop has 4 partitions created by Acronis Disk Director Suit v9:

C: OS-Win XP Pro SP3
D: Programs
E: Data& Downloads
F: Backups

After booting the laptop into Win XP, I inserted the Toshiba Product Recovery CD into the DVD-RAM drive
and navigated to BMP folder, R:\G_INST\BMP, where I found the file "menu.bmp" which gives 2 Recovery

*1. Recover entire Hard disk*
Warning . All stored data o your computer will be lost.
Factory pre-installed software will be installed.

*2. Expert Recovery Mode Warning:*
This is for PC experts only.
Factory pre-installed Software can be installed onto an existing partition.

My questions are with respect to using the "Expert Recovery Mode" :
- will I be able to use the "Expert Recovery Mode" of the Recovery CD to reinstall the Win XP Pro (factory pre-installed software) onto my C: partition, whilst not affecting the D, E & F partitions ?
- will I be able to format the C: partition, using the "Expert Recovery Mode", without formatting the other partitions ?
- what is the exact "Expert Recovery Mode" procedure ?
- where can I find further info on the "Expert Recovery Mode" procedure ?

Thank you


Answer:Re: Using Expert Recovery Mode in Product Recovery CD for Satellite Pro M70-220

>will I be able to use the "Expert Recovery Mode" of the Recovery CD to reinstall the Win XP Pro (factory pre-installed software) onto my C: partition, whilst not affecting the D, E & F partitions

Yes, this should be possible. Using the Expert Recovery Mode you should get the Ghost window in which you could select the partition where the OS should be installed. In such case only this partition would be formatted.

> will I be able to format the C: partition, using the "Expert Recovery Mode", without formatting the other partitions?

Yes, theoretically this should be possible.

> what is the exact "Expert Recovery Mode" procedure ?
As I mentioned above, this mode allows you to restore the OS on a certain partition and only this partition will be formatted.

> where can I find further info on the "Expert Recovery Mode" procedure ?
How about searching here in the forum?
I found this thread:

2 more replies
Relevance 72.57%

Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

3 more replies
Relevance 72.57%

My two-year old Satellite C75-A-14X suffered a major hard drive crash a few weeks ago. My data has been backed up, but I've been unable to repair my PC, and as I hadn't created any recovery media, I bought a system recovery USB stick from Toshiba. I received the USB stick today and attempted to restore my laptop to its factory default settings. I left my laptop to perform the recovery for about an hour or so. When I returned, the screen said that there was an error (I didn't make a note of the error code) and the recovery had failed. Now, when I restart my laptop I get a blue screen with the following text:


Your PC needs to be repaired

A required device isn't connected or can't be accessed.

Error code: 0xc000000f

You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.

Press Enter to try again
Press F8 for Startup Settings
Press Esc for UEFI Firmware Settings"

When I press Enter or F8, my laptop remains on the blue screen with the above text. Pressing Esc is the only option at this screen that works. How can I re-attempt restoring factory settings from the recovery USB stick?

More replies
Relevance 72.57%

Hi all

I have a customers Sat M40-197 which was badly messed up with malware so I did a full recovery using the supplied disc which has the product number PMR400490EN0. After restart the system just hangs in normal mode, and on safe mode I notice that the last line logged is Mup.sys but even in that mode the system still doesn't start. I've tried using Ghost in advanced mode not resizing the partition but no matter what I try I can't get it to start.

Before I take what I think is my only option of using a standard OEM XP Home disc and installing using the supplied product key I was wondering if anyone had any solutions to this?

Thanks in advance.

Answer:Satellite M40: Recovery procedure hangs on restart after using recovery CD


sounds first like some Recovery CD error. I mean it?s possible that the CD is physically damaged or whatever and then some data may be corrupted.

If not then I would assume the following reasons:

- HDD is not properly formatted -> reformat it completely and create one BIG partition
- HDD is faulty -> check the HDD with some special HDD tool from the manufacturer (in most cases you can download it from the manufacturers website)
You can also download "UBCD4WIN" (just google for it) and check your HDD with the integrated tools
- The memory could be faulty -> use the "UBCD4WIN" and check the memory with "PI" or "SuperPI"

Thats it..


1 more replies
Relevance 72.57%


I have SATELLITE L350D-212 notebook with windows 7 home premium OA.
It started to complain that there was something wrong with the harddisk so I went and bought another harddisk of same size.

I have created the recovery disk when the computer was bought and have backup of all the data in external harddisk.

After I changed the new harddisk to the notebook and tried to boot from recovery disk nothing happens eventhoug I can see that there seems to be everything Ok with the disk.

Any ideas on how to get the recovery to run for the new harddisk?

I have the old harddisk attached as external disk via USB but can't boot from that too. It just stops at some point and says to shutdown.

Answer:Satellite L350D-21 Problems using recovery disks to recovery to new HDD


Usually the recovery disk should format the new HDD but I would recommend to attach the new HDD as an external device to another computer and to format this new HDD before trying to recover the notebook.

After the HDD has been formatted, connect it to the L350D and boot from the recover disk?

Good luck

8 more replies
Relevance 72.57%

Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

1 more replies
Relevance 72.16%

Dear All,

I like to re-install the operation system on my Satellite Pro T130 laptop without changing the partitions. This is possible with the Recovery Wizard by

However, when I start my laptop with the Advanced Boot Menu (F8), I find only the HDD Recovery menu in the System Recovery Options, no Recovery Wizard.

I tried to start this wizard by starting the computer with the zero (0) key from the top but it did not work. I shut down the windows, pushed and held 0, turned on my laptop, when Toshiba logo appeared I sill held the zero key and instead of the Recovery Wizard, the Windows started.

I tried it at least 10 times and it is getting frustrating.

I bought this laptop in Hungary in 2010.
I just wondering that Toshiba offers both (HDD Recovery + Recovery Wizard) of the recovery options on their laptops or the older laptops came with only HDD Recovery?

If the starting process with the zero key is not working, what can I do?

In addition, my understanding about the difference between HDD Recovery and Recovery Wizard is the following: (please correct me if I am wrong)

HDD Recovery is re-setting the manufacturer state that means that it deletes every data from every partition. When you turn on the laptop first time, a wizard will come up so you can partition the hard drive. Like the out-of-box+customizing option in the Recovery Wizard.

Recovery Wizard has three options: out-of box (described prev... Read more

Answer:HDD Recovery instead of Recovery Wizard


According notebook specification this Satellite Pro was offered with preinstalled Win7 version and WXP recovery DVD. Preinstalled Win7 version includes preinstalled Toshiba recovery disc creator tool so notebook owner can create recovery media (bootable USB stick) that includes original recovery image for Win7. This bootable USB stick can be used for recovery image installation if there is some problem with HDD recovery installation.

As I can see you have some problem with HDD recovery installation so my question is: have you created such recovery media? Do you have it and can you use it for Win7 installation?
> However, when I start my laptop with the Advanced Boot Menu (F8), I find only the HDD Recovery menu in the System Recovery Options, no Recovery Wizard.
Toshiba HDD Recovery option in System recovery options will be available if notebook has ?factory settings? only.
> I tried to start this wizard by starting the computer with the zero (0) key from the top but it did not work. I shut down the windows, pushed and held 0, turned on my laptop, when Toshiba logo appeared I sill held the zero key and instead of the Recovery Wizard, the Windows started.
Why do you use zero at start-up? Where have you found description that you should use zro to start HDD recovery installation? As I can see in posted Toshiba document you should use F8 only. When you use F8 and enter ?Advanced boot options? is option ?Repair my computer? available or not?
> I just won... Read more

1 more replies
Relevance 70.93%

I our new Satellite Z930 was only 219Gb of 256 Gb SSD free.
The reason is, that there are 4 more partitions.

First two with about 200 and 400 MB could be usefull for Drivers and so, but the last two are 10Gb and 8 Gb. Only third Partition is "normal" and is iniliazed (as C:).

The question - can I delete one of four "useless" partitions?

Answer:Satellite Z930 - 4 hidden partitions on SSD can I delete them?

The partitions are not ?useless?. There are always reasons for such partitions.

First of all one partition is designed for Toshiba HDD recovery (it must be one of the bigger partitions 10/8GB). This is needed in order to recover the notebook to factory settings without the usage of recovery disk. However, the recovery disk should be created always.

It could be possible that the recovery folder/partitions would be muddled up and in such case the HDD recovery would not be possible. I?m not quite sure about the other partition but I would keep it on the SSD drive too.

The other smaller partitions are created automatically by Windows system. One contains repair files which are used for system repair. As I?m not mistaken the other one is essential partition for faster reboot.
Since Windows 8 does not completely shut down by default but goes in hybrid shutdown/mode.

1 more replies
Relevance 70.93%

I have two original recovery DVD's from Toshiba with my P300-18M laptop.

Do I still need the HDD recovery image on my labtop drive F: ???

Can I use that disk space for other issues

Answer:Satellite P300-18M: Do I need HDD recovery image if I have Recovery DVD


If you have crated the Toshiba recovery DVD and if it?s working properly then you don?t need the recovery image on the HDD because you could reinstall the OS using the created DVD.


1 more replies
Relevance 70.93%


Well, for the first time in 8 years I had to do a system recovery using the disks i created when i first bought my l300-13s using the Toshiba Recovery Disk Creator.
I had inadvertantly deleted the HDD Recovery partition when i set out to do a clone using a bigger HDD.

What I want to find out is instead of making recovery disks to DVD can i make a recovery USB flash drive?



Answer:Satellite L300-13S - Recovery USB instead of Recovery DVD Disks?

When you open Toshiba recovery media creator you can see options which media can be created. I?m not 100% sure but I think on old L300 there was option for recovery DVDs only so I think you cannot create recovery USB.

5 more replies
Relevance 70.93%

Hi all,

here is my GOAL: I want to reinstall the original Windows Vista as it was when we bought that laptop.

My PROBLEM: we never succeeded to create that recovery DVDs (just after the purchase), always gave an error... today and to my surprise, I cannot find any recovery tool from the OS either...

1- At power off/on: I tried the "0" key (as read in internet) but did not do anything special..

2- I tried then from this options menu (after F8 at reboot): REPAIR YOUR COMPUTER
Then (after choosing spanish language and logging as user) I tried to lo launch the WINDOWS COMPLETE RESTORE but it said that no CD/DVD found ....(no current issue with this CD/DVD player = working fine)

3- I tried then the other interesting option : HHD RECOVERY (More or less like this, as I have it in spanish version)...Just a pop-up opened (maybe about the recovery DVDs) but without any buttons to follow the process....

Trickier situation now, isn't it?

4- INFO:
I could find the hidden partition and unhide it. It contains folder and files: a 'source' folder, 'boot.sdi' file if I remember well..and maybe more..
=> I copied them on a USB key and recorded as well on a new DVD (and the image.iso of them as well) and repeat the above points 2 and 3, but nothing changed...(the content of this DVD is read without any problem on another laptop)

- This folder and files (found in hidden partition) means that the recovery is still there?
- Is there a sp... Read more

Answer:Satellite A100-999: Recovery process (without recovery DVD/CDs) ?

I understand now that these files (in hidden partition) are those used for showing this special menu (after clicking REPAIR MY COMPUTER) with WINDOWS COMPLETE RESTORE, HHD RECOVERY, ...

Is that right?

Then I suppose that I should have a RECOVERY folder somewhere..but I read in some posts that comment type :"the A100 series has not been equipped with the HDD recovery partition"

If not available then, I'm already then on this last-chance-step explained above? this means to order the recovery DVD on [|]

anyway, I'm waiting for some feedback from you guys...

3 more replies
Relevance 70.93%


I had format a D: partition, where was a HDD Recovery file, now I can't recover my PC.
Easy question, Can I download that file from a Toshiba website or from another site?

Answer:Satellite A300: Deleted HDD Recovery Files - How to download missing files

You cannot download the HDD recovery files or the Recovery image.
You can order the Recovery DVD from here:

1 more replies
Relevance 70.52%

Hello world!

I have bought the Windows 7 Home Premium OEM SP-1 preinstaled in Turkey with model Sattelit L675-10z. Of corse it was in turkish language,

And as i do not know turkish I wanted to find way to use it in russian language. Toshiba supports service in turkey told me that they can not help me with this subject, so i have instoled program Vistalizator with russian language.

It was activated Windows without any problem and just "authenticity windows 7" was not work. But I had possibility to download all files from windows updater without any notifications.

After 6 month of work my child has delited some .dll files as i understood and also he erased all recovering windows points to make recovery sistem by windows.

And when i tryed to use toshiba recovery from HDD i was surprised. Before I had toshiba laptop with windows 7 (also satelit L serie) and it was easy to recover, But now... I am shoked. When i try to push buttion 8 in bios i do not have any TOSHIBA Recovery Wizard ......i have just TOSHIBA HDD Recovery Tool the same situation with buttion "Zero" in BIOS.

Toshiba recovery tool do not give me a chance to recover just windows it also wants to erase all my files in all disks.

I have made also usb loader with Toshiba Recovery Media creator and have find that it also give me possibility just to erase all my files in all computer.

but also i have find there a setenv.ini fi... Read more

Answer:Need TOSHIBA Recovery Wizard but have just TOSHIBA HDD Recovery Tool

Hello Natalya

At first some facts for you. I hope this will help you to understand some important things.
Notebooks are country specific products and every notebook offered on Turkey market is actually for people who use Turk language. With other words they will get operating system and keyboard for this language.

Every notebook is offered with preinstalled language for certain country and there is no way to switch it on another language. If you live in Russia and use Russian language you should obtain Windows7 on your language and install it on your notebook. All necessary drivers tools and utilities can be downloaded from Toshiba support page. Of course for own OS installation you must pay for the Microsoft licence. The key at the bottom belongs to original version (Turk language).

When you install OS using HDD recovery image you will have Turk language again and the problem is not solved for you. In my opinion you don?t need this image at all. You cannot choose your Russian language and, generally speaking, this Turk recovery mage is useless for you.

My advice for you if you want to keep this notebook:
- exchange the keyboard (Russian language) ? ask nearest Toshiba service for help. they can order and exchange it for you
- install Win7 using original Microsoft installation disc (Win7)
- install all necessary drivers, tools and utilities from Toshiba download page ? the link is on the top of this forum page (Top support sites)

Please read all this and le... Read more

3 more replies
Relevance 70.11%

Looking at Windows disk management I see there are two partitions labelled recovery partitions.One in the first box and one in the last box.In the first box is 1000MB and the last box 14BG; both labelled only as recovery partition What is the difference? Why two of them?

More replies
Relevance 69.7%

I have a sony vaio from 2002 i believe. I got a virus that does not allow me to run most of the functions on my computer. When i start it up about half the time it freezes on the windows startup menu, but when i try to run the vaio recovery wizard it gives me an error that says "cannot locate recovery partition" and tells me to restart. I have tried just restoring to an earlier point but i get all the way to where you start the restore process and the window freezes every time. I have tried hitting F10 in the bootup menu to go to restore options but the window doesn't open. Im fresh out of ideas, and my anti virus wont get rid of the infected files (some of which are in my system 32 so i can't remove them). Any ideas please?

Answer:Can't Run Recovery Wizard

Welcome to Bleeping Computer, Final_Burden345.Yes, I have an idea. I will inform the moderators of your post and one of them can move it to the Am I Infected? forum. Our team of malware removal experts will guide you through the clean-up process. Please reply and let them know which virus your system is infected with and what you have done to try to get it off your computer.

3 more replies
Relevance 68.88%

Hi, I have a toshiba computer and they have had some performance issues.

I've been researching and informing myself how to easily format a Toshiba computer and saw videos in which people used a tool called "Toshiba wizard recovery" that supposedly all Toshiba portables should have.

I did everything to use this tool but nothing worked it seems that this tool does not exist on my computer which is supposedly not correct because it is a computer where this function already existed.

I would like to know if it is possible to reinstall or otherwise obtain it.
Thank you for your attention, I am waiting for your response.

More replies
Relevance 68.88%

Hey everyone. I'm looking for a piece of software to recover files that have been deleted from my hard drive but can also be recovered from a formatted hard drive. Anyone know of such a program? The most I would be willing to spend on the software would be about $60-$80.

Answer:File Recovery wizard

unfortunately there is no sort of archiving system in your hard drive unless you created some sort of backup and only wiped a partition. are you sure that you FORMATTED it? (inserting os disk or thumdrive and formatted hdd) It all depends on what and how you deleted it.

4 more replies
Relevance 68.47%

I am trying to reinstall my Satellite 1640CDT from the original Toshiba Product Recovery CDs. After reading the first CD, it asks for the second and then continues asking. The CD appears to be OK as I can read it on another PC. If I insert a different CD, it tells me it's the wrong CD but if I insert the right CD, it just asks again and again and again ... "Please insert Recovery CD-ROM # 2"

Any thoughts?


Answer:Recovery keeps asking for Recovery CD-ROM # 2 - Satellite 1640CDT

Hello Tom

On this way I can say that there are joust two possibilities. Either is the recovery CD defective or is delivered with some bug on it.

Did you recover the unit in the past without problems?

1 more replies
Relevance 68.06%

trying to make recovery cd's for my sony vaio pcv-rs410 it will get to 90% then come up with an error on the disc im using dvd+r disc whats wrong?

More replies
Relevance 68.06%

Don't know where best to post this - mod please move/delete as appropriate.Until the end of this month Easeus is giving away its flagship Data Recovery Wizard (possible a new version being released with Win 7 support) which had to be purchased. This is a user friendly fully featured freebie well worth a looksee.Details here Edit: for some reason the link won't paste correctly. It is WWW DOT EASEUS DOT COM SLASH GIVEAWAYS SLASH DRW

Answer:Easeus Data Recovery Wizard.

... ya untill 1st Feb << another link get it now!.... Posting is provided "AS IS" with no warranties

4 more replies
Relevance 68.06%

hi i formated my laptop without using recovery option after tha i lose all files in disk:/cbut i still have the hdd recovery folder in disk:/DI want to restore to the original version of Windows without the use of toshiba hdd recovery wizard any help please ?[recovering disk space, attachment deleted by admin]

Answer:toshiba hdd recovery wizard lost !!!

You can borrow a friends copy of Windows 7 and perform a clean installation using your key that ia affixed to the laptop as a clean install. That is your only other way to put Windows 7 back on this computer without using the recovery set that came with the laptop. Corporate installations are generally just that, installations from Windows 7 disc using the activation key that is affixed to the laptop so that you have just a clean laptop with bare OS and none of the bundleware that comes with a new home computer / bundled to recovery set.

4 more replies
Relevance 68.06%

I updated to windows 10 on my Sony Vaio fit 13a SVF13N25CG (running Windows 8.1 when bought) yesterday. And I updated by following the instructions from sony.
After updated, I wanted to clear all data on my notebook, so I executed windows 10 factory reset (didn't use the factory reset provided by Vaio). So all the pre-installed programs, including Vaio care, are lost. I just want to reset the notebook to the situation when I bought it. However, when I executed Vaio recovery solutions and try to "started recovery wizard" -> "skip rescue", a error 393 appeared (An error occured while executing an application).
What can I do to solve this problem? I just want to reset my notebook to its factory setting (same as when I bought it).
btw, I made a recovery usb using vaio care before I carried out factory reset. But it didn't work under the rescue mode of Vaio (same as the error 393 memtioned above, to "started recovery wizard" -> "skip rescue", a error 393 appeared).
Thank you for help~

Answer:Vaio cannot run Recovery Wizard (Error:393)

You mean you want to restore it to Windows 8.1 with all pre-installed software? If the recovery doesn't work, then your only solution is to clean install Windows 8.1 using the serial on the sticker. Then download all drivers and software from Sony and reinstall them. It will take some time, but it will be as good as new, you could even sell it.

1 more replies
Relevance 67.65%

Hi guys,
I'm not sure if this is the right section to be posting this, please excuse me if it's not.

Anyway, today I had to repartition a drive. So, I went into disk management and here is what I found:

My main system drive has 3 recovery partitions! This is after an in-place upgrade, refresh, and then reset. Any ideas why this might be?


Answer:3 Recovery Partitions

I concur with chrunos.

1) If you haven't already done so, you may want to create Dell recovery media based on that last factory restore partition. You're machine probably came with Dell Backup and Restore preinstalled and, if that is still intact, you should be able to create a bootable replacement USB key (or small external USB HDD) for the partition and then blow it away. You may want to make sure you use the preinstalled version of DBAR rather than thinking you're doing the right thing by updating DBAR to the latest version first - I've read that can be trouble.

2) If you're willing and have data and third party program license keys and install files rounded up, you can then redo a clean install of Win 10 but delete ALL partitions in the early dialogue of the clean install. This is what I did on my 2 month old Dell laptop and I went from having a Disk0 layout exactly like yours to a 3 partition layout with the 11 or so GB factory restore partition reclaimed into my OS partition.

P.S. - I had also deleted that 40 MB OEM diagnostics partition because I'm OK with the diagnostics accessible from within the F12 Boot Options screen.

2 more replies