Computer Support Forum

How to fix recovery partition error without disk?

Question: How to fix recovery partition error without disk?

I've been fighting some sort of issue with booting. Dell 8700XPS, Win7 Pro, 32GB SSD cache.
On power up (from system powered off) it does not recognize the hard drive (accelerated to use SSD). It only lists the SSD, and fails to boot, saying improper media. If I power cycle and hit cntl I before that error, it does not list the HD (only SSD), then hit escape, then it recognizes the HD and SSD as the boot process continues. Then it seems ok. Once up and running, a reboot sees both the HD and SSD during boot. So the problem only appears after a power down, not a reboot.
I went to the Dell Backup and Recovery program, and it reports the Factory Recovery Partition is missing or corrupt. I thought I had made a recovery CD (win7 pro), but of course can't find it. The only disks shipped with the unit were Win8.1, which I never upgraded to due to software I use doesn't run on Win8.
I'm hoping the Recovery Partition problem is why it's not seeing the HD on power-up, but may be just wishful thinking.
Thoughts on how to get that recovery partition problem resolved? I assume it is on the SSD.
Thanks in advance.

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Preferred Solution: How to fix recovery partition error without disk?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How to fix recovery partition error without disk?

If the system came with Win 8.1 it was probably configured as UEFI. The recovery image would be for 8.1 and links to it were probably overwritten by your downgrade.
The SSD and HDD run in a Raid configuration during acceleration. If it is still in that configuration, you will not be able to see the SSD in Disk Management.
If it only happens during boot from power down there may be a driver situation not being loaded correctly.
You also may need to reset the acceleration using the Intel panel in the hidden icons on the taskbar.
But are you wanting to do anything other than get your system working again? Are you looking to upgrade to Win 10?

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When I push the Q: recovery drive> Create recovery media, I get a message saying "Windows cannot find 'C:\Program Files (x86)\Lenovo\factory recovery\recovburncd.exe'. Make sure you types the name correctly, and then try again."How do I go about fixing this and creating a recovery disk?

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I accidentally formatted the recovery partition and now I can't make a recovery disc. Can someone please help me? I also have an original windows 7 disc and how could i get back the lenovo stuff back on it?
Edited subject to match post.

Answer:Accidentally formatted the recovery partition and I can't make recovery disk

That sucks, and you have tons of options including heroic tasks such as undelete tools that may or not work reliably.You may also feed your machine type and model number into the website and navigate to a list of the latest and even oldest stable drivers and software for your system.Regaining the exact functionality of booting to the recovery partition isn't regained from downloading those drivers.If you're insistent on restoring the same reboot/recovery functionality then you should consider contacting Lenovo support to determine your options, I'm not qualified nor presumptuous enough to mention whether or not a fee is involved for materials.

Signature:Let us know what happened,and share your solutions so others may benefit from our experiences. "It doesn't really matter what kind of computers I own since right now the conversation is about the problems on the computers that YOU OWN!" -Mark Twain

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After I did a clean install of Win10 about a year ago, I created a USB Recovery Drive. I also have a Norton Security Recovery Drive and I?ve created USB Bootable PE Rescue Disk by Kyhi. I also use Acronis to create regular full disk images and I have a USB Bootable Acronis Rescue Drive.

With the USB Recovery Drive and the USB Bootable PE Rescue Disk by Kyhi, do I still need to keep the Recovery Partition that Win10 created when I did the original install? Are the files in that partition used by the system to create the USB Recovery Drive?

Also out of curiosity I executed the ?reagentc/info? command and I see that the Windows RE status is disabled. Did creating the USB Recovery Drive do that or is something else going on? If I keep the recovery partition then do I need to re-enable it and if so how do I do that?

Answer:Recovery Drive vs Recovery Partition vs PE Rescue Disk, confused.

Hi, you don't need the manufacturer's recovery partition unless you planned to restore the PC to as bought e.g. to sell it on.
You could create a disk image of it and save it on an external disk, then delete it from your PC.

Windows RE: Suggests you have a corrupt or missing partition - System Reserved. Note that Disk Management does not show this 16Mb partition. You need a 3rd party partition manager to see it.

See this (lots of technical detail):
Just a moment...

And do a couple of checks to see if it really is missing.

Thread where this problem was resolved:
Can't enable Windows Recovery Environment

For interest:
Windows RE statue Disabled - Microsoft Community

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Will Vista Recovery Disk Work if there is No Recovery Partition?
Thanks all.

Answer:Solved: Will Vista Recovery Disk Work w/ No Recovery Partition?

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Hello!I just bought a Lenovo IdeaPad with a windows 7 32 bit version. There was no system disk added. I learned that the windows 7 version is hidden in a recovery partition. I now want to create a system disk to save the windows 7 32 bit version just in case and install a windows 7 ultimate 64 bit version on the computer. Can you tell me what I have to do? Thank you!

Answer:How to create a recovery system disk from the hidden recovery partition?

Hi and welcome,
One way is to save a recover set ... with OKR ... or better do this Backup before  ...but no way to get a  pure Windows 7 Install Disc if you mention this  ...  
And Windows 7 64 Bit will not run on Atom based machine.. i.e. S10/S10e/S10-2 ,S12 Intel/Nvidia ...
(and even when, it lacks of memory 2GB (due the intel chipset restrictions) is good for 32 Bit based systems, but not really enough for 64 Bit based systems, so there is no benefit for use a 64bit on a netbook)  
S10-3t W7 64 ?
sincerely KalvinKlein 
-------------------------------------------------- -------------------------------------------------- --
Want more ? For further information to get the most of your S-Class machine 
Lenovo Energymanagement Backup  Windows 7 Driver Windows 7  Install
XP Startup  Small WebCam Guide  Lenovo Easy Capture    Clean XP Install
Resolution > 1024 x 576 / 600  Works with XP Only Try this for a Windows 7 Solution 

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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hp 241 g1 laptop given by rajasthan govt., india to schooler students !My son  received these laptop with pre installed genuine win 8.1 with ms office 2013 & other educational software.but we received these laptop with already removed recovery partition !!so i can't able to create recovery disk !! for this issue i contact hp support care number. but they say they have not any recovery media !!How to solved this issue ? how to make recovery disk myself if recovery partition removed? my mobile no. is : 9460410231 email : [email protected]

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I was creating recovery disk from recovery partition on my Lenovo T400 with Windows 7. 6.5 GB of the recovery partition has been occupied.But in the process, I created three DVDs. I might remember wrong, but the first two DVDs were called by the wizard as disk 1, and the third one was called disk 2.The first one has been written 0.22 GB only. Following is the content of the DVD (right click the image and select view the image in a bigger size):
Link to picture
The second one has been written 3.97 GB as follows:
Link to picture
The third one has been written 2.44 GB as follows:
Link to pictureI am allowed only one time to create recovery disk. So I was wondering if I missed something? How is the creation process supposed to be like? Thanks and regards!
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Answer:Have I created the recovery disk from recovery partition correctly?

Looks okay to me. In the past, after I created a recovery disk set once I have the new laptop.I would use the Roxio software or any similar software to create ISO image of the 3 discs, and store these in a network drive or 2nd harddisk. Then I would reboot and use thinkvantage to factory restore the laptop (takes about <15 minutes now if window 7), this will restore the capability to create recovery disc again, and then I can burn another set of recovery disks. The reason I have 2 or more sets is because one time I had an issue with my T61 a long time ago and when using the recovery disk discovered that the 2nd disk is bad. From that i learn my lessons and have multiple backup in case the media was scratched, wrap under heat or i accidentally erase/overwrite my DVDRW. One of the disk out of the 3 is normally the bootup disk which you can use a CDRW disc, the other 2 is quick large in file size and DVD discs are needed.

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The way my recovery partition works on my netbook is when it was first used (I didnt not use it first) is it creates an image of the system when all the system has been setup then when ever I have to use the recovery it used that image to just overwirte and replace everything.

I have access to the partition where the Recovery is stored and I have my Recovery Disk but as its a netbook I have no Drive, I can copy the disk files onto my Pen drive (if my pen drive is big enough)

I want to know if there is anyway I can change it so I can use the recovery and do it from scratch like when it was first turned on (first use) because there are setting there and other items that I want to change. If I could do it by editing the files in the partition that would be easier but I can try and use the disk if needs be?


Answer:Recovery Partition/Disk

does it not restore the disk to factory specs?

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I have a Compaq machine with HP software. My machine is running slow (it has a 2.5 rating) and four files come up missing when it boots. I would like to reinstall VISTA (or preferably XP if I can get a copy). I got the computer from a friend who does not remember what disks, if any, came with it. I have SP1 installed but I do not have a recovery disk or an original installation disk. How would I know if there was a installation or recovery disk? Would I likely get anywhere asking Compaq or HP for help? Any other suggestions?

Answer:OEM Recovery Disk or Partition?

Hope this helps

"If you're like most PC users, you probably got Windows Vista with a new PC or laptop. And if you're like 99% of the population, you get your new machines from one of the major manufacturers. Dell, Acer, HP, Toshiba, Lenovo, they all have one thing in common: they don't give you a real Windows Vista installation disc with your purchase. Instead, they bundle what they call a "recovery disc" (that's if you're lucky - otherwise you'll have a recovery partition instead) with your machine and leave it at that. It doesn't matter that you just paid a thousand dollars for a machine that comes with a valid Windows Vista license - your computer manufacturer just don't want to spend the money (or perhaps take on the responsibility) of giving you a Windows Vista installation DVD to accompany your expensive purchase.
The problem is, with Windows Vista, the installation media serves more than one purpose. It's not just a way to get Windows installed, it's also the only way of recovering a borked installation. The Windows Vista DVD has a "recovery center" that provides you with the option of recovering your system via automated recovery (searches for problems and attempts to fix them automatically), rolling-back to a system restore point, recovering a full PC backup, or accessing a command-line recovery console for advanced recovery purposes.
Microsoft seems to have realized this problem, and have thankfully made a recovery disc for this purpos... Read more

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System i386 O/S XP Prof. SP3.

I am running a USB2 external HD [FUJITSU 80 GB MHV2080AH Hard drive]. The hard drive has disappeared from the 'My Computer' Listing, at times it appears as a Generic 'Local Drive (M) ' with no other attributes of Total Size, Free Space, etc. I cannot access the data.

Hard disk utilities such as OGT Diagnostic tool, Test Disk, FileRecovery do not seem capable of accessing the disk, perhaps because it is and external USB HD, I don't know?

Any suggestion or recommended tools would be welcomed, as I couldn't find anything in the Sys Resource Kit (SysinternalsSuite) either.


RE: Disk partition recovery

Answer:Disk partition recovery

Some recovery programs specify...that the hard drive to be recovered from...must be directly connected to the fact, most that I have played with do so.

I would simply remove the hard drive from the enclosure...and attach it directly to the motherboard.


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The way my recovery partition works on my netbook is when it was first used (I didnt not use it first) is it creates an image of the system when all the system has been setup then when ever I have to use the recovery it used that image to just overwirte and replace everything.

I have access to the partition where the Recovery is stored and I have my Recovery Disk but as its a netbook I have no Drive, I can copy the disk files onto my Pen drive (if my pen drive is big enough)

I want to know if there is anyway I can change it so I can use the recovery and do it from scratch like when it was first turned on (first use) because there are setting there and other items that I want to change. If I could do it by editing the files in the partition that would be easier but I can try and use the disk if needs be?


Answer:Recovery Partition/Disk


Originally Posted by iTouch


The way my recovery partition works on my netbook is when it was first used (I didnt not use it first) is it creates an image of the system when all the system has been setup then when ever I have to use the recovery it used that image to just overwirte and replace everything.

I have access to the partition where the Recovery is stored and I have my Recovery Disk but as its a netbook I have no Drive, I can copy the disk files onto my Pen drive (if my pen drive is big enough)

I want to know if there is anyway I can change it so I can use the recovery and do it from scratch like when it was first turned on (first use) because there are setting there and other items that I want to change. If I could do it by editing the files in the partition that would be easier but I can try and use the disk if needs be? Thanks.

If you want to re-install the OS and set your computer to it's Original Factory Settings, depending on what Laptop you have there should be a special key that you press to enter the Recovery. Then you will need to format your Drive and continue the process which will then install the OS that your computer came with. More information on the Laptop would be useful.

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Have a 64 bit HP Pavilion Home Premium desktop that has become corrupted and we'd like to get it back to factory settings.

I can use F11 to access System Recovery, and the first step is formatting the hard drive. It stays on that screen for at least 15 minutes with the completion pct never moving off 0%. It eventually errors with a 1002 msg, saying I should contact HP for support. Right!!!

If I use a Vista 64 CD (not from HP - an iso image I downloaded and burnt using another computer), I'm on the green and blue Vista screen (after I press any key to boot from CD, and after it finishes loading Windows) for just over 8 minutes (I actually timed it - twice) with no writing or images on the screen - just a cursor, before it gives me a BSOD
STOP: 0x01

Answer:Cannot Reinstall from Recovery Partition or Disk

That error is related to either bad memory or problematic drivers. Considering that it happened with a installation disk I'm inclined to think memory I suggest that you test it with memtest: Memtest86+ - Advanced Memory Diagnostic Tool

Run it for at least 3 passes.

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I'm working on cloning XP onto a new HDD. My current HDD has a partition set aside for recovery. Can I image the recovery partition to my new drive and then reinstall windows from that partition?

Answer:Disk Image Recovery Partition?

I'd have to depends.Some OEMs have a process called tattooing...whereby a hard drive transfer is not so easily accomplished.Google Links, Hard Drive TattooIf that is not a consideration...using the appropriate software to clone the hard drive...results in an identical copy of the content.Louis

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I own a LENOVO IDEAPAD V460, 59 - 044185. It has recovery partition at the end of the disk. Mistakenly I've converted the disk to a dynamic disk. Now, what I learnt is the only way to convert a dynamic disk to a basic one is to delete all the partitions on th disk & recreate the partitions. There are a couple of other workarounds, too - one is using a third party software & another is from Microsoft provided any dynamic disk specific feature has not been used. I've only one physical disk in the system, As booting from dynamic disks is still not permitted, my laptop is unbootbale now. Is there any workaround from LENOVO, so that I can retain the recovery partition & still covert it to a basic disk?

Answer:Recovery partition & Dynamic disk

you can delete the dynamic disc but one key recovery will stop working.
if you have recovery disc, use them or contact lenovo support line and ship your laptop back to service to re-format your whole hard disc.
( lenovo may charge you )

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urm this will be a weird one...

I have a new tosh laptop brought for me through the DSA scheme in the UK (i'm currently a student) and well the supplying company have removed the Toshiba install of windows and given me their custom one including setting i do not like - i would like to return this to a blank copy of windows or the tosh copy of windows but i don't have access to either currently it would seem.

I have downloaded a copy from burn it to disk but i get the error "A required CD/DVD drive device driver is missing. if you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now." I have tried using all the drivers the ''support'' company had installed (into a partition/folder and told me about), but none work - have also tried changing the ACHI to IDE mode in the BIOS and that didn't help so changed it back. i have looked in tosh support but the drivers don't appear in the list.

I also have an automated win 7 32bit enterprise install on a USB from the days of working in corporate IT and studying for (70-680) this doesn't give me the error and allows me to install windows. (onto another partition for now). I don't want to use it as i don't own an enterprise licence and do own the OEM license with the laptop so would like to use it.

what do people suggest i do?

Answer:No recovery partition - no disk creator either

>i would like to return this to a blank copy of windows or the tosh copy of windows but i don't have access to either currently it would seem.
I cannot discuss about all details but fact is that you have two options:
-if you want to have ?factory settings? you must order original Toshiba recovery disc on
-you can install own OS version using legal Microsoft installation disc. All necessary drivers, tools and utilities you can find on Toshiba support page -

With original recovery disc you don?t need activation code or licence for activation. It will be activated automatically.
If you make decision to install own version you must activate it using valid licence code. Please note: product key placed at the bottom cannot be used for Windows OS activation.

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Can I delete / merge the Recovery Partition into the EFI System Partition?

Answer:Disk Management - EFI System and Recovery Partition.

As you upgrade from Windows 7 x64, NO.

But you can clean install.

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Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Basic , Service Pack 2, 32 bit
Processor: Intel(R) Celeron(R) M CPU 420 @ 1.60GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 1
RAM: 1525 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 32651 MB, Free - 1212 MB;
Motherboard: DIXONSXP, DIXONSXP, ,
Antivirus: AVG Internet Security 2011, Updated and Enabled

My specs are as above, what i need to do is make a copy of my os off the partition set aside on my hdd, i got my laptop couple years ago and as u can see it has a small hdd, it came with os installed and no recovery disk creator or recovery disk, only a drivers disk. i want to create a recovery disk and then wipe the os partition to get the extra 5.5 GB that it take up, my drive is 40GB and i can only access 32GB approx. I cannot afford to buy a new os disk or to send off for one, i tried the toshiba recovery disk creator as my hdd is a TOSHIBA MK3402GSX ATA DEVICE, on disk management i see that the bit i want to access is 5.37GB and it says 'healthy(EISA configuration)', the other says '31.89 GB NTFS (healthy, system,boot,pagefile,active,crashdump). Can anyone help, this has been stumping me for months! Last time i had to pay 50 quid to get it restored because i had no disks, i was paying my mum back for a month!
i am editing this as i have got a system report from Acronis that shows the extra partition i thin... Read more

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I have a T61 and had a problem with trying to reinstall the OS (Vista) from the recovery partition. Lenovo was nice enough to send me "Recovery CDs." However, while I was waiting for them, I needed to use my computer so I made a partition and loaded Ubuntu. The problem is that it looks like if I use the Recovery Disks, I will be forced to wipe out the partition that has Ubuntu on it. I spent a lot of time installing Ubuntu and I like some of its features and I don't want to loose it. I would like to set up a duel boot on my machine but I don't know if its possible with out installing Vista and loosing everything that I've done, then partitioning again and reinstalling Linux. Question: Does anyone know if I can save my partition and at the same time recover Vista with the CDs on only the other partition? Any help would be on this would be great. Thanks. Elias

Answer:Recovery Disk reinstall with Ubuntu partition

Did you find a solution to this? I'm contemplating just making a backup image of Ubuntu and restoring that to a new partition.

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I have a Lenovo X1 Carbon which I installed the Windows 10 Technical Preview on. In doing so I formatted the entire hard drive so that I don't have the recovery partition as well. I now want to reinstall the Win 8 Pro OEM which it came with. However I do not have any recovery media / partition. The product key is also not on the device, although I understand it is embedded in the BIOS. Can anyone please advise? Any help would be greatly appreciated. Thanks for reading.


Go to Solution.

Answer:Windows 8 Pro OEM reinstall - No recovery partition / disk

Good day and welcome to the community.
To return to the factory-delivered state, you'll need to contact Support (info below) and request recovery media. There may be an associated cost.
United Kingdom

THINK-branded products
English 03705-500-900 ( local rate) (Standard warranty support)
9:00 - 18:00 Monday - Friday

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I have a laptop running windows 8.1 that was updated from Windows 7 some time ago with 240gb hard drive. The 'Disk Management' subheading in the 'Computer management' window shows that I have four partitions. The first one does not have a name but under status is labeled as a recovery partition with 20 gb allocated and 0% in use. The second one is a hibernation partition with 8gb and 0% in use. the third is the c drive and the fourth is 'system reserved' with 350mb and 15% used.

It seems to me that the recovery partition with 20 gb allocated is not being used by the system. I would like to do one of the following:

1. Have the computer utilize it for recovery.
2. free up the space and add it to the c drive.

Any suggestions would be welcome.

Answer:Disk management - removing the recovery partition

As to 1, I find having a recovery partition on the same drive as the OS is asking for trouble. If the drive fails, your recovery partition goes with it. I prefer having an image backup (using Macrium Reflect) on another local drive, so I can restore my setup in only a few minutes -- if needed. So, yeah, you could reformat all that space into a single partition and use Macrium Reflect (or built-in Windows functions) to store backups in it.

As to 2., you can do that using Disk Management. Simply delete the two partitions, then reboot, then use Disk Management to expand C: to fill the unallocated space. It will probably have to reboot to do that, but it does work OK.

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Just bought new Refurbished Asus K55A-BBL4 laptop from Newegg, came with Win 7 Home Pre installed. No install disks, no manual just letter telling me to protect customer data entire drive was wiped clean including Recovery partition. Checked disk management it shows all 4 primary partitions used: 200mb (boot), 169gb (C drive), 281gb (D drive), 16.5gb Recovery partition. I tried F9 when booting (nothing) just boots into OS. This setup is completely useless to me.
Called Asus ($50.) for install disk they said call Microsoft, call Microsoft ($99. new disk) they said call Asus, I've already paid for Win 7 once and i'll be damned if I pay for it again. Typical corporation bullshit.
What I want to do is install Win 7 on 1st part, 2nd (shared NTFS part), Ubuntu on logical partitions.

Can anyone tell me how to get Win 7 installed like above example.
The laptop is factory default now I haven't done anything but look.

Answer:Need to make Installation disk of Win 7 recovery partition

So use the install disc you said you already paid for if it`s the correct version and use the Key from the COA.

If not Use this tutorial.

Clean Reinstall - Factory OEM Windows 7

If you want it set up like it was from the factory, then you would have to order the factory recovery discs, but why in the world would you want to do that ?

Welcome to the Forums

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Last night I wiped out my ASUS T100 tablet to clean install TH2. But there is a 7GB Recovery partition from Windows 8.1 that I can't get rid off using Diskpart.

Can someone please assist me?

Answer:Delete Protected Recovery Partition (GPT Disk)

What is Disk 2?

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My laptop is Qosmio F20

After installing my OS using Recovery CD I created more partitions ... now I have 5 partitions.
Now I want to re-install my OS on C: where it's already exist right now but I would like to format partition C: before I use the "expert installation" ..
How can I do that?

Also, If I used the "expert installation" which gives me the ability to choose which partition I like to use. Will it format the partition before the installation or it's will overwritten it?

Thank you some much in advance.

Answer:Qosmio F20 - How to format only C: partition using Recovery disk

On my laptop, my recovery CD has the option to just format C: in the Custom/Expert section, so have another look.
However my Recovery CD may be set up differently.

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I need to know if I can only restore just the windows on my primary partition because I don?t want to format all my HDD.
In my second partition I have all my files saved and I don?t want to erase them.
Can someone please tell if I can do this?

Answer:Can i restore only one partition using the Toshiba recovery disk?

If you have Toshiba Vista recovery DVD then the whole HDD will be formatted and it?s not possible to restore the OS only on one partition.
Therefore you should backup the data always before using this disk

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Good Morning to All, I am using Windows 10 Single language Home edition on Intel i5-4210U CPU @1.70GHz, 2.40GHz, with 4GB RAM and 1TB hard disk. I deleted my recovery disk by mistake. Now I want to create 2 more partitions, one for data and other for REcovery disk. How do I Do it. Also I want to create recovery disk. How do I do it and what should be my partition sizes. Thanks

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Hi i ran out of disk space on my Asus t100 and heard i could get back 8gb by creating a usb recovery file and deleting the 8gb recovery partition. I have created the usb recovery from Windows 8 and couldn't delete the partition, just got help when i right clicked the partition in disk management. Do i used a disk wizard piece of downloaded software to delete the recovery partition and it asked me to restart. After restarting windows asks for a recovery key which i have got from bit locker and i am now stuck in an eternal loop as i don't know what to do. I have got to the automatic repair point but everything i try gets me to restart and go back into the automatic repair screens. What should i do to get Windows to reboot without losing everything. I have backed up my docs and pictures. Any ideas?

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I would like to know if there is a way to clear an administrator password on the recovery partition of a disk. This computer was not new and therefore the password must have been set by the original owner. I have tried my system password and the admin default password and nothing lets me in.

Running Windows XP Media Center Edition 2005 and it is an HP Pavilion a1312n computer.

Any help would be appreciated.

Can someone also tell me where I can find out what is contained on the recovery partition?


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I have an asus laptop with a 5400 rpm 500 GB hard drive. I want to upgrade my storage to a new 2 TB hard disk. All the forums I have looked at regarding transferring the OEM recovery partition suggest that the new hard disk be of the same make and model as the originally supplied version, which obviously defeats the purpose of this operation.
Is it possible to transfer the recovery partition to a hard disk of different make and model, and how do I do it?

Answer:Transferring OEM recovery partition to an upgraded hard disk

With many laptops, there's a function that allows you to burn the recovery partition to DVDs, so that you can rebuild the laptop even if you have a total disk failure. Do you not have such a facility? That would probably be the easiest way.

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I have a gateway laptop and am having trouble recovering the system to factory settings. When I run the recovery disk, I get the message:
Fail to format disk 0 partition 3
I tried running an AVG bootable CD to diagnose the recovery issues, but the laptop does not run the disk and instead gives the error msg:
BOOTMGR is missing
Press Ctrl+Alt+Del to restart

Can anyone help me with this problem -- many thanks in advance.

Answer:Failure to Format Disk 0 Partition 3 on Gateway Recovery

Thanks for the new thread.

So just to be sure you are booting from the recovery discs and not trying to run them in Windows which was the other persons problem?

Does the AVG disc let you see files and folders on the HD? And which version of Windows are you running 32bit or 64bit or give model number of laptop.

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I have an old machine i am giving away and decided to use the free upgrade disk sent to me back in 2007. It installed fine and I got SP1 on it and cleaned it up.

After everything was done I noticed the E-Machines recovery partition was wiped. Is this because I now have the Vista upgrade disk with the # on that for the COA? Not the sticker on the machine.....I had to activate it with the # on the upgrade disk. I can't figure out why it would wipe the recovery partition with the factory XP image on it. Will this disk work if the next owner needs to do an install? Guess so..

Have you heard of this happening with OEM upgrade disks? Thanks.

Answer:Free upgrade disk deleted OEM recovery partition

Lol you can answer my question from my other post...If put backup files in my backup partition, and re-install vista on my current partition will it delete those files in the backup partition?

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Hello I have a A300 1M9 system unit.

I need to restore the HDD recovery partition, I had to change the harddrive disk, cause he is dead.

Is there any link where I could download the files? ISO img or other program able to create a new recovery partition on a new disk?

This computer is not under warranty, because he has more than 4 years.

Thank you for all the support you could give me


ps : second question : wich kind of hard drive disk could I buy for that model ? Wich connector, 2 1/2 hdd and sata? Ide? I dont know.

Message was edited by: Seaone

Answer:Where could I find, live disk or other to restore HDD recovery partition?

Hello, i have an other question, how can i recognise the type of hdd connector in that laptop?

Is it a sata II or sata 3.0 compatible?

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I have a lenovo ideapad y560 that's fairly new and "clean enough", in my opinion. And I have a couple of problems that I think might be related. Or maybe not, but I'd still like them fixed. 
I installed a couple of games, dirt rally and trials evolution gold edition, and they both crash on startup, with only a notice that the app has stopped working. 
So poking around, uninstalling, checking for drivers updates, reinstalling and such, I got a notice of low disk space on recovery drive. I went to look at it and out of the 30gb assigned to the partition, over 28 were being used by 2 backup sets. 
So I went to look at the Backup and Restore within the control panel. It says that Windows Backup has not been set up, and that Windows couldn't find a backup for this computer.. Which seems odd, since there's 28+gb of backup right there.. 
So, I don't know if I can or want to delete that, could i allocate more space to it? would that stop my games crashing? 
Can anybody help? 
Thanks for reading! 

Answer:Low disk space on recovery partition, and games crash

The recovery partition is not a backup of your current system. The recovery partition is used to reinstall Windows/reset your system to factory default settings. I would not touch any file on it or try to add space to the partition. It is advisable to leave it alone.
Try changing the compatibility setting for the games - Windows  Explorer properties tab; compatibility tab.
Regards. . .

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Hi there,

I have a Satellite C660D-17E laptop and want to format my hard drive, delete the recovery partition and recover the preinstalled Windows 7 and other software. I don't want to keep any of my own data, that's all backed up already, I just want to be sure I can safely restore the preinstalled stuff. I have a few questions I need help to clear up before I go ahead.

Am I right in thinking the dvd recovery disks I made when I first got my laptop will have all the software and drivers I need on it, the same as the recovery partition would? If I make another spare set now just to be safe will they only have the out of the box default stuff: OS, software and drivers on and none of my data?

I found [this post|] which explains the recovery process. If I select "Erase the hard disk" (so I can erase my hdd and remove the recovery partition too) what happens after that? Will it restore the OS and software from the dvd backup disk? Will the process after this recreate a recovery partition (which I don't want)?

Added sidenote:
I actually would prefer to be able to choose which preinstalled programs get installed after I format, but I'm guessing that's probably not possible and will have to settle for installing everything and removing what I don't want after. Or is there a way?

Sorry I know that was a long post, but I want to be sure of what will happen BEFORE I go and mess things up! :) If you... Read more

Answer:Format HDD, delete recovery partition then recover with disk


I will try to offer some help. ;)
> Am I right in thinking the dvd recovery disks I made when I first got my laptop will have all the software and drivers I need on it, the same as the recovery partition would?
Yes. Recovery image saved on recovery discs contains operating system, all necessary drivers, Toshiba specific tools and utilities and some additional software.
> If I make another spare set now just to be safe will they only have the out of the box default stuff: OS, software and drivers on and none of my data?
Preinstalled ?Toshiba recovery creator? make recovery disc that includes recovery image only. It has nothing to do with your personal data.
> I found this post which explains the recovery process. If I select "Erase the hard disk" (so I can erase my hdd and remove the recovery partition too) what happens after that?
After that you must use created recovery discs for recovery image installation.
> Will the process after this recreate a recovery partition (which I don't want)?
When you use recovery discs for recovery image installation your notebook will have ?factory settings? that include recovery image saved on HDD. To be honest I don't understand why you don't want to have this recovery image on HDD. This allows you to make recovery installation using HDD recovery option. But of course you can delete it later to get more free space on your HDD. For recovery image installation you can always use created recovery DVD discs. ... Read more

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I've upgraded my X220 with an 80GB mSATA SSD, and initialized the mSATA SSD from Recovery Media, which leaves me with Recovery Partitions on both the SSD (new boot/system drive) and the hard disk (now data drive). Is there a way to point the blue ThinkVantage button to the Recovery Partition on the hard disk so I can free the space occupied by the Recovery Partition on the SSD without losing its functionality? Thanks!

Hope that helps,JohnThinkPad T420s [ i7-2640M | 16GB | 1TB SSD | 1600x900 | 802.11n | BT | Cam | FR | Win8.1Pro64 ]


Go to Solution.

Answer:Boot from mSATA SSD with Recovery Partition on hard disk

I would be very interested to see the answer to this as well.

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Hi.I am trying to replace a T440 HDD to a new SSD.I want to copy everything, including the Windows 8.1 recovery partition. The trouble is that I can't figure out how to do it.I did successfully clone the boot partition to the SSD, and Recovery partitions does SEEM to be cloned as well, but when I try to do the factory recovery(just to check if it is working), For some reason the computer does not detect the recovery partition. Has anyone tried upgrading the HDD to an SSD and tried copying the recovery partition to the new disk? How did you do it?

W540(Sold), Helix(Sold), Tablet 2(Sold), Tablet 10, X120e(Sold), X201 Tablet, X41 Tablet(Sold), X41, S30*4, X32*4, 701C*4You could throw around your ThinkPad because it won't break.You can still throw around your ThinkPad because it will break anyway even if you treasure it.

Answer:Has anyone tried copying a T440 Windows 8.1 Recovery Partition to a new disk?

I did, no issues.  Just cloned the whole drive, easy-peasy, even shrank the c: drive partition to fit in the smaller SSD.  Everything came over.

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Hello i need a recovery disk/partition for my lenovo ideapad y500the os language is multi S weeden, norway, denmmark, finlandthe 57/58 extra code: 59371575  i want to buy it from a person who has this becuase if i buy a cd from lenovo which costs 37? then i wont be able to use it because i got 2 gpu and no disk drive so i wont be able to do it either if you want more infomation or maybe want to sell/give me then please post .   

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Hi, Thsi regarding the Query For Lenovo Z580 Laptop. I got this Laptop with Windows Operating System and Single 450 GB partition. I want to create Extra Partion on this but Onkey should be worked after this. Please Guide on this. Thanking you....  

Answer:z 580 Aftre Disk Partition Can Onkey Recovery will Work???

Welcome To Lenovo Community
You may please first create a set of recovery media using One Key recovery.
Here's a thread where we were experimenting with resizing partitions and deleting them.  I made a full backup with OKR on an external hard drive and made the recovery discs.  I deleted D: and resized C: and installed Linux.  I was able to restore the system using the recovery discs.  The discs resized the partitions and put everything back the way it was from the factory. Then, I restored from my backup and everything was back the way it was when I started.
 Make sure that the discs that you made will boot okay.
Hope This Helps
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!  This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

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Hi all I need some urgent help, hopefully i can get some advice.

I accidentally used the cmd prompt and clean and created partition primary wrongly on the wrong disk. Can i know is there any way to recover the data inside? please help... this is what i did below...
Please advise me how do i get back my data and also label it as d drive.

I have downloaded active file recovery and i am currently running super scan on it.


DiskPart succeeded in cleaning the disk.

DISKPART> create partition primary

DiskPart succeeded in creating the specified partition.


Answer:Help! Disk clean and create partition primary recovery

Hope that Jumanji can step in here and help you.

I would NOT try to recover the files as a first choice.

I would think in terms of recovering the partition--rather than the files.

The best single tool is probably Partition Wizard. It would try to recover the partition, and if successful, your files may be intact.

Don't do anything that writes to the disc.

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After cloning my old hard disk to a new one which is double in size I ran into a problem. I was using a Acronis cloning tool for Western Digital, but my new hard drive was split in half. One bootable partition(same size as the old one 500GB) and a new
partition labeled Recovery partition which I cant use (also 500GB in size)

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Hi All, Please tell me a way out. I have a Lenovo Y 500 series laptop and after about 2 years (not under warranty now) the Hard-disk crashes. How do i get the softwares and recovery partition back whcih had come pre-installed at the time i bought it. Please tell me if there's a way i can get it without much cost. Thanks in advance. 

Answer:Hard disk Crashed. How to get the recovery partition and other softwares that had come pre-installed

Only Lenovo has the resources to configure your hard drive with the recovery partition and the preinstalled OS. You will have to contact Lenovo phone support and ask about this service, and unfortunately it is not a free service.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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I bought a new laptop and it has Windows 7 Home Premium on it. It comes with a 320 GB HDD and it has a hidden recovery disk on that hard drive. I am pretty happy with the idea of it but when it comes to the partition then I have some questions.

1 - ] I want to do partition on my 320 GB Hard Drive and create C Drive 160 GB and D Drive 160 GB.

2 - ] I do NOT want to loose hidden recovery part on this 320 GB Hard Drive while I am doing this.So I can save my computer with it if I need it later on.

Is there any way to do that ?

Thank you for your help...

Best Regards

Answer:Solved: How to make partition without losing Recovery part of the disk ?

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I installed the Windows Vista Service Pack 2 update and now the laptop will not load.
I have a partitioned hard drive and will have to use the product restore disk.

I have a lot of photos and things on the second part of the hard drive.
I want to know if I use the restore disk will it delete the imformaton on the second hard drive or just the first?

Thank you

Answer:Equium A100-027: Does recovery disk delete data from second partition?


The Recovery disk will format the whole HDD and will also erase all the partitions created on the HDD!
This means that you will lose your pictures and all the data stored on the HDD.

Therefore you should backup the data before using the recovery disk!


PS: Its not needed to create more postings about the same theme ;)

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This is a stupid error on my part, but while I was trying to wipe an external HDD and recover all the space, I saw an option to "Convert to Dynamic Disk", so, I clicked it. It gave me the options of Disk 0 and Disk 5 (external was on Disk 5), but I checked the boxes for both drives, not entirely understanding what the effects would be. So, when I tried to create my recovery disks and clicked on recovery partition. Now, I'm not able to create recovery media anymore and am getting a runtime error every time the system tries to run the "recovburncd.exe" file. When I try to open the "Lenovo_Recovery" partition, it comes up as blank. My guess is that files are hidden, but in Explorer, it shows that there are "2.29GB free of  9.76GB". Being that I converted disk 0 from Basic to Dynamic, I'm guessing that's the root cause. Is there any way to revert this? All searches have been without success. Is there any other workaround? Any help would be greatly appreciated.  

Answer:T410s Recovery Partition -- revert Dynamic disk to Basic?

You can try a recovery software, but I think you have in trouble.

IPnaSh First Spanish Community Guru - Colaborador ad honorem

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Hi, Couple of months ago, I have managed to install fedora 18 on my son's Y400 laptop (model December 2012) and enable UEFI dual boot, with secure options. Before the installation, I have created an USB recovery stick as per the instructions from  Microsoft. Couple of days ago, I tried to make a fresh install of fedora 20 over the existing partitions and messed it up. To make things worse, in an attempt to recover, I have managed to delete Windows Recovery Environment partition from HDD. At the moment the laptop is unbootable. The thing is is that I don't have the proper USB recovery stick anymore, but the images of it (both in ISO and .img extensions) stored on another box. I am trying to recreate USB recovery stick from the image stored on another box. My questions are: 1) Would that be possible at all?2) Does anyone know specifics about the partition table layout of the USB stick on which the recovery image should be written? Does it have to have GPT Partition Table written on? Mind, I am formatting it under Systemrescue Linux, since I don't have windows 8 handy (but formatting it under windows 7 would be easy for me).3) Does anyone know which filesystem the USB stick should be formatted before writing the image on it?4) In the case I try to recover the deleted partition by testdisk, which files I should particularly look for? What's the name of the backup file which will enable lenovo recovery tool to do the job? Many thanks in advance

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I would like to make use of the "Lenovo Recovery" partition on my hard disk for storage; it is about 10gb and now not needed. However the Win7 OS does not seem to want to allow me to delete the contents or reformat it.  Does anyone have any suggestions as to how I can do this? BackgroundI  have two drives, one for boot and apps (solid state) and the second regular HDD just for data. I took a hard disk from my old Thinkpad T520 (which died) and put it into a drive bay adaptor in a new T520 system.  All works fine.  As the second hard disk is now just there for data and the main (solid state drive) has a new Lenovo recover partition, I do not need to keep the old Lenovo recovery partition on the second drive and would like to make use of the storage capacity.

Answer:Make use of the "Lenovo Recovery" partition on my hard disk for storage?

Double-click on the partition in My Computer, and you should get the option to Recover Drive Space... but before you zap the recovery partition, make sure you have a backup image of the disk, or have made or obtained a recovery disk set.
Hope this helps!

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 hey tech guys...  i have a T410i with windows its only a Hard disk partition...for my compatibility i need to make another partition that works in its factory recovery ??   ur replies appreciated.....thank u guys... sheriff

Answer:can i make hard disk partition through windows 7 recovery of T410i

hey getsheriff,yes it can be done. I would recommend making a backup of your system first.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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The hard disk in my Z570 is failing and needs replacing. I've backed up my data, although not any full partitions. How can I back up the system restore partition, to install Windows on a new Hard disk? Can I use a partition tool to clone the recovery partition to another drive, then clone it back on to the new one? Will the recovery key work?

Answer:Z570 - replacement hard disk - transfer recovery partition...

Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,
Lenovo G570 come with one key recover function. That function helps you to back up your computer or re-install the operation system by hitting the one key recover button.
You can create a set of recovery media using the One Key recovery , which can be used  to reimage a new hard disk as in your case
Please refer the thread below for details
Do give this a try and let us know  
Hope This Helps

WW Social Media Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!How to send a private message? --> Check out this article.

                        English C... Read more

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HI Guys
i really need help in making a DVD bootable disk form dell factory recovery partition, the story started when my computer got so slow and i wanted to make factory recovery to the original as the computer was when i bought it.
during the factory rest something happened and the power was interrupted, therefore the processing was not completed , i tried to do the same procedure but i did nit succeed using F8 ,, and i got always bootMGr problem.. what i did ,i installed another windows 7 professional , the computer now works , but i want to use my original software from dell, the recovery partition is still untouched and can see it... i am wondering how to make DVD bookable disk form this recovery partition as the windows running in the computer now is not as the same as the one originally installed by dell when i bought this computer...
any help highly appreciated

Answer:how to make DVD Bootable disk form factroy Recovery Partition ,

You might be able to access the recovery partition this way:

1. Start computer.
2. Immediately hold down the Ctrl key. At the same time start clicking the F11 key (top row of keyboard.) This may let the computer boot into the recovery partition.
3. If it boots into the recovery partition you should be bale to click "Restore," and then "Confirm" to restore your Dell computer. Click "Finish" when prompted to do so, and then select "Yes" to reboot.
4. You may see a different prompt to click "Next" and click "OK" to reboot depending on your specific computer model

If this doesn't work you might be able to have Dell send you recovery disks for your specific machine free of charge. This is a one time offer.

Dell - Support

If you are a country other than the United States and need to request recovery discs, you will need to contact Tech Support directly.

Dell Contact Technical Support

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My niece asked me to re-install her Toshiba Satellite L300 laptop, because the windows installation is rather buggy. She didn't have a recovery disk. Using Toshiba's Recovery Disk Creator I tried creating a recovery disk.

However, the program wouldn't start. Checking the directory of the program, it would seem that the program simply isn't there. Afterwards, I checked the data partition of the laptop.

There was a map with HDD recovery. However when using Windows' advanced boot (F8 before Windows startup) there was no choice of repairing the notebook. They only choices were the standard windows options (Save mode, normal start, etc.).

In short, it seems impossible to re-install the notebook with the current information at hand.
What would be the next course of action? Is it possible to order a recovery CD from Toshiba?

Another niece has the same notebook, would it be possible to use that notebook to create a recovery disk?

I'll appreciate and look forward to your reactions.

Answer:Recovery disk Creator & data partition won't work - Satellite L300


It looks like something has been changed on the HDD?
However, fact is you?ve no Recovery disk and you cannot use HDD recovery option.

This means you need to order a new Recovery disk from Toshiba.

You can do this here:

PS: one tip? if you would use a search option of this forum, you would find the right answer too ;)

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Have a computer that didn't come with any disks, just a hidden partition with the os and programs. Is there a way to backup to disk the recovery programs in the hidden partition?

Answer:Computer didn't come with any disks. Just recovery disk located on hidden partition.

Re: Computer didn't come with any disks. Just recovery disk located on hidden partiti

Some manufacturers do supply a way to burn your own recovery CD/DVD set (even some of those Dell PC's that also have a hidden recovery partition).

I'd suggest you checkout the support section/forum of the makers website to find out how to access yours (if there is a way). Be warned - you will only have 1 chance to make the recovery CD/DVD set, have the correct CDs and DVDs ready before you start the creation process.

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I have a toshiba Satellite C650 that has recently come up with a disk read error. I want to access the command prompt to try some potential solutions that I have read about on the internet.

I have made a Windows 7 recovery disk using my other acer laptop which also has Windows 7 64-bit installed. When I use the recovery disk and it has loaded the files etc it just brings up a black screen and the cursor.

Does anyone have any ideas as to why this is happening?
I tried booting my acer laptop from the recovery disk and it worked fine.

Also does anyone have any suggestions as to why I am getting the 'disk read error - hit ctrl, alt and delete to restart' message?

Any help would be much appreciated, thanks.

Answer:Satellite C650 - Disk read error and recovery disk is not working

On this virtual way it is not easy to offer exact diagnostic but obviously there must be some problem with HDD. Can you obtain second one for testing purposes and exchange it. Just to be sure if HDD is ?troublemaker?.

But there is one another thing:
>I have made a Windows 7 recovery disk using my other acer laptop....
Sorry but I don?t understand this. Can you please explain to us what have you done exactly?

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Hi there,

i have set the boot sequence to boot from cd, but the message reads: non bootable disk.

I have tried to open it with ghost but it wants a password.

Toshiba Satellite A60.

Answer:Satellite A60 - Recovery disk will not boot - error non bootable disk


First of all you will be not able to extract the ghost image file because it?s secured as you could see.

I don?t know why you cannot boot from the Toshiba Recovery CD. But a reason could be:
- The CD is faulty (scratch, not more readable)
- You used a wrong CD
- The CD/DVD drive cannot handle this CD due to the old and faulty drive laser lens.

So you should firstly check if you can boot from other Microsoft Windows CD to find out if the CD/DVD drive is ok.
If this is ok then there is a issue with your CD!!!

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I suspect a hard drive failure on my old notebook (2009 vintage)
HP Pavilion dv4-1530ca
Model: VM160UA#ABC
[Personal information removed]
Windows 7 - 64 bit SP1
BIOS Version/Date  Insyde F.67, 29/11/2010
Memory upgrade from 4 to 8 GB (2015)
I have been through the recovery process - several times using my 4 recovery disks.
All hardware has been removed from the laptop (e.g. the mouse - memory still at 8 GB)
Each time the recovery process goes to completion and then I see  Error 0xe0f00013
I have done a Google search and ended up at this HP site.
Question #1:  What this error code mean?
Does it mean a hard drive failure? If so, is there a compatible hard drive that I can use to replace it. I have read of users have replaced there hard drive with a 'hybrid' drive that will not function.
Question #2: Can I recover from this error? If so how?

Answer:Windows 7 Recovery - Error 0xe0f00013 in recovery disk

Hi @Walker127, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More. I understand that you have attempted a recovery four times resulting in  the same error message  (0xe0f00013) after completing the process.To rule out the hard drive and memory as a possible cause, please test them  for hardware failures.  HP Notebook PCs - Testing for Hardware Failures (Windows 7, Vista). If no issue have been found, please try this workaround from @DavidPK:  Error code #0xe0f00013, while using factory image restorePlease let me know the outcome. To express appreciation for my post please click the ?Thumbs Up Icon?.  If my post resolves the issue you are experiencing, please click "Accept as Solution" to help others find what worked for you! 

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Hi there! I Have an K430 desktop Lenovo with 2TB disc. When I bought it there was only one partition C: in entire disc + hidden 20GB recovery partition.I split the 1,95TB partition in two (1,75TB = DATA and the rest= C: SYSTEM)Now I have 7 partitions (PBR_DRV, SYSTEM_DRV, LRS_ESP, WINRE_DRV...) The OKR do not let me to clean ALL partitions to factory settings, but only C: SYSTEM partition. The others (mentioned before) are still there.Can anybody help me how to clean all disc to the factory settings, including all disc? I would like to see only ONE entire disc partition C: + hidden recovery, like when I bought the PC...Now I saw that you had already covered the topic. Can you help me please? It is urgent only for one reason; are several days that I'm looking for the solution, because my PC is in standby for new instalation and I have a lot of work to do with it. I would like to avoid to reinstall again all software that I work with, before I solve the partition's issue.If you can, please contact me direcly (I've posted on Lenovo Facebook page too (martanrene is my FB ID) Thanks in advance!Rene'

Answer:Restore - Recovery partition factory layout on 2TB Lenovo K430 disk issue

HiThanks for your reply! I promiss that the next time I will post on forum my future issues....sorry for to contact you direcly...I ment only one partition in disk management. When I bought the PC, there was only one partition (C: )in Win Explorer and in DIsk management there was the (C: )partition plsu an hidden 20GB recovery partition. The rest was clean.I have partitioned with MiniToolPartitionMagic Free. Infact only after the partitioning, where I've created the D: DATA partition (1,7TB) there appeared 7 the little partitions:PBR_DRVSYSTEM_DRVWINRE_DRV.... ecc. Now that I would to do, is to restore entire PC and disk to factory settings. I mean to "clean" with/without OKR utility all disk to initial partition tab = 2TB (C: ) I will try to explain you what I've did.I tried to make an USB 16GB FLASH disk with windows 8 utility and while I was creating I've turned on the "copy the hidden recovery partition from PC disk" too.When was ready I restarted PC with the USB disk and followed this instrucions: Then (yesterday evening) I started to clean all units on my PC (not only C: System) from the USB utility. Infact, it was the first time that entire proccess was extremely slow. AFter two hours was at 12%....Ok, this morning when I started the PC, there was to accept the same "Microsoft Licence, Language, Name, ecc...), but for the first time I  could review the "welcome" page of Windows 8 ... Read more

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Hi folks,

I have a new Satlellite A200 and it will not boot up. Tried running recovery CDs but no joy.
Could someone please tell me, if I selected

'Erase Hard Disk' then 'Delete all data and partitions from the hard disk'

would this also delete the computer's internal recovery partition?

I have the recovery CDs but as I said, they don't work and I was wondering if clearing the HDD completely then running the recovery from the HDD recovery partition would help.

Sorry if this is a basic question for you guys! I've read through hundreds of threads, but can't find a definitive answer.

Thanks in advance,

Answer:Satellite A200 - Does 'Erase hard disk' option remove recovery partition?

> 'Erase Hard Disk' then 'Delete all data and partitions from the hard disk'
>would this also delete the computer's internal recovery partition?

If you mean the hidden Vista WinRE partition then; YES

But don?t worry buddy; The Toshiba Vista recovery CD would format the whole HDD and would erase all partitions but it creates the hidden Vista WinRE partition again on the HDD.


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Hello My Lenovo Y530 has damaged hard disk (bad sectors)I replaced HD with a new one, but i want to transfer hidden recovery partition with a One Key Recovery functionality to my new disk. (bad sectors were at the end of my old disk, so recovery partition is ok)Is there any tutorial how to do that?Should I use any sector by sector partition cloning/copying software? But how to get OKR working on a new disk?I really appreciate your help

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Hi everyone, I know this must sound like a real stupid title, but please bear with me for a moment: Having wiped my R50p clean with the "Access IBM" button, I noticed that I only had a C drive with 20 GB of which much was in use. In Windows XP Disk Manager I saw that there was a whopping 55 GB on a hidden partition that I only had the option of to "remove", not to activate or anything else. Realising that this was the hidden partition with the IBM restore files, I was hesitant to take any action. After doing some research on several forums I found that the recovery part should only take up 20 GB, which corresponded somewhat to the fact that Disk Manager showed 42 GB of 55 GB to be "free" (if only I could use the free space!). In order to access those magnificent 42 free GBs on the 55 GB hidden partition, I first created a ThinkVantage recovery disc (strangely it was only one CD-R) and disabled IBM Predesktop Area in the BIOS. As a result, I proceeded with deleting the 55 GB partition and it became unallocated space, therefore allowing me to make it a new partition and assign a drive letter (in this case D), doing a "quick format (NTFS)" in order to be able to use the space available, and finally giving me the full 55 GB. Since I had preferred to leave the recovery files on the hidden partition, but had no idea how to access the useful other 42 GBs, I followed the abovementioned procedure. Now my question is whether it's possible to recreate another hidden parti... Read more

Answer:?? Restore Recovery Partition with Recovery Disc after deleting Recovery Partition

pvanedan, welcome to the forum, after reading your post several times I think I understand your situation as it is now. The answer is as follows; which you may not like sorry  You have successfully deleted the recovery partition in order to gain more space, that's the good news  The cd you have created is only a boot cd and not a recovery cd, this would be used to boot your ThinkPad and access a recovery backup which is stored on another hard drive, cd/dvds or over network. It alone is not able to recreate the recovery partition which you no longer have, that's the bad news  I would suggest backing up your files regularly and using an appropriate imaging software to backup your installation. Edit: What I don't understand is; why 55GB? The partition should have been around 4GB, maybe it was full of backups??Message Edited by andyP on 07-03-2008 07:30 PM

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Relevance 56.17%

Hi, I have a toshiba satellite C650 that has recently come up with a disk read error. I want to access the command prompt to try some potential solutions that I have read about on the internet. I have made a Windows 7 recovery disk using my other acer laptop which also has Windows 7 installed. When I use the recovery disk and it has loaded the files etc it just brings up a black screen and the cursor. Does anyone have any ideas as to why this is happening? I tried booting my acer laptop from the recovery disk and it worked fine. Also does anyone have any suggestions as to why I am getting the 'disk read error - hit ctrl, alt and delete to restart' message? Any help would be much appretiated, thanks.

Answer:Disk read error and recovery disk not working?

Hi -- First go in and fill out your system specs completely. == Are both of the PC's using the same Win 7, Home Premium or whatever the case may be? Are they both OEM or Retail?

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Hi,   I'm trying to burn a recovery disk using OKR and a plextor external DVD+R drive, but I'm getting the following error message when I start the burn... 0xE0DD001F    : An internal program error has occured.  What does that mean, and what should I do?  

Answer:Error when creating recovery disk in one key recovery

Same happened to me.  This makes absolutely no sense, but I just kept trying and trying then it finally worked.  For me, it hasn't been worth the bother.  These restore DVDs don't work like the ones I made for an Acer laptop, for example.  On my Acer, I repartitioned, reformatted my drive and was easily able to restore my computer before I sold it.  I've been going nuts trying to restore my computer after a clean install of Windows 7.  Still can't get it to work.

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I want to recover my computer, because everything is getting bad.

while i tried to recover my computer it got to about 38% and had an error that said:
Restore failed!
Reason: 0xf0000006"

Then, when it restarts it has a black screen with white letters that say:

NTLDR is missing
Press any key to restart
So, then I tried the recovery via the CDs.

This time, it got to about 50% and then I got an error that said:

Restore failed
Reason: 0xf0000005

Again, when it restarts, it has the black screen with white letters stating:

NTLDR is missing
Press any key to restart

Is there anything that can be done now?

Please help.

Answer:Error when trying to use recovery CD/partition

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I was moving and resizing partitions with Acronis Disk Director 11 when it run into an error. The result was that now all my partitions are screwed and I can no longer boot. (I am now posting from my smartphone)

I used a Partition Magic 8 boot disc to check the HD. When PM started, it detected two partition errors and prompted me for an auto fix. Unfortunately, it did not correct the error, and all I can see in PM now is "Partition table error #105 found"

My computer is an Acer Aspire 5562 notebook, so my options are limited. While I don't mind formatting and reinstalling windows, there are important data on the HD. Since this seems like a partition table error, I am guessing that most data On the disk should still be intact, especially on the non-boot partition. (my HD had 3 partitons, for OS, apps and page file respectively). As such, I don't want to Risk writing over files that could be recoverable.

So, please, can someone please advise me on how to recover the maximum amount of data?

Many thanks in advance!

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Hello to Lenovo support(and community)! My laptop: Lenovo G560 (I have noticed some variable specification) I have bought G560 and it came with around 500GB hard disk;partition C: 420-430GB which is for application software, operating system, and user documents.partition D: 30GB for OneKey system reocvery and needed files, perhaps for factory restore.and two more partitions but they are invisible and only found them by running disk management. Now the problem is that I have my files(documents), app software and operating system on the same partition and I want to have only the operating system on C and have app and documents on another partition OR have a new 200-300GB(taken from C) for backups partition.**I know it is not recommended to have backups on the same hard disk, but this is a temporary solution. How can I shrink C to have unallocated space and use it to create a new partition(or more) without corrupting the D OneKey Recovery partition?   Thanks for supporting your customers!!!  

Answer:OneKey System, Recovery partition, need repartition. Will it corrupt recovery partition?

Hello OLL98, welcome to Lenovo forums!
You can´t use Onekey Recovery anymore if you change the partitions.
So please create your recovery media before, messing up with the partitions. My 2 cents.

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Hello, I installed on my laptop seven HP EliteBook problem but after I have restarted the recovery partition (F11), unfortunately this option (F11) disappeared, I think the MBR recovery partition is damaged. How can I do? I tried BootRec / Fixmbr and Bootrec / Fixboot but it does not work.

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hi, i can't excess one of my disk partition anymore .. it was perfectly alright back some time don't know what caused the error.. added a screenshot

P.S - Local disk F is having the problem... pardon my english not a native speaker

Answer:Disk partition error

I recommend you download CrystalDiskInfo for here
Firstly run the program and please send a screenshot of the window. After you have done this I will give you more advice. But for now this is what I can come up with. Please report back as soon as possible.

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Error: Windows cannot be installed to this disk. the selected disk has an mbr partition table. on efi systems, window can only be installed to gpt? formatted some partitiions to reinstall windows 7 ultimate.havent been able to update comp. now wont start up. but does run and will start to download 7 from disk then stops when try to load on partition and wont let me make new partiion?my restore disk does not work?tom

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My computer was working fine until yesterday. I didn't add new hardware or software but when I turned the computer on in the morning it wouldn't boot either normally or in the safe mode (Windows XP - home). It looked like it couldn't access the C drive. I ran a Symantec Recovery disk. I ran several of the utilities but in the end it told me there was a "Disk Geometry Error". When I clicked details it told me "Partition Error #108. Partiton didn't end on cylinder boundary. UCEndSector expected to be 63, not 62." The software gave me no way to fix the problem. There was one option to repair the boot sector. I wasn't sure what would happen so I didn't do this yet. Might this help? Any ideas? At the very least, is there any to recover data from the C drive before I reformat? In advance, thanks for any help.


Answer:Disk Geometry Error/Partition Error #108

The can show up with a drive partitioned with Partition Magic. Have you used that utility?

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I shrank the C: Partition without touching the hidden Recovery partition (First partition on the HDD) and made a new D: partition for data.

Now the recovery program fails to find the recovery partition which is still intact and unchanged.

How can I get a recovery USB drive made now?

Is it possible to change the drive letter of the hidden partition so that the recovery program finds it?

Answer:Satellite C855-1GR - No HDD Recovery Partition Error - But there is!

I don?t know which OS do you use but first partition has nothing to do with Toshiba recovery files. First partition is WinRE partition and it belongs to operating system.

Your posting doesn?t offer some important info for better understanding.

Which notebook model do you have exactly?
Which OS is preinstalled on it?
Is preinstalled OS original OS that you?ve got with your notebook?

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I suppose that I am posting at right place within right section. I got Lenovo G580 back in 2013. It's running perfect till I tried installing Ubuntu. I wasn't sucessful in installing it thus can't boot in my pre-installed windows then however, I manged to get it back and now I can't get the One Key Recovery to work as it is suppose to. Did send lot of time in order to make it work but failed. OKR boot in Recovery environment but showing this error " The program cannot restore the system partition because its structure is incorrect. You may have to recreate the partition to continue".Things worth mentioning...1. Not a single partition is being distroyed or formatted.2. Disturbed sturcture is being restored by Recovery Media to correct booting information.3. As soon I get back into pre-installed windows, all partitions including hidden ones started showning up in windows explorer.4. OKR nor Windows Recovery utility is working.5. With the help of pervious posted threads here I restored the faulty IDs. and help me out in fixing this error. Is there a way that I can manually insert .wsi file stored in hidden partitions? Or any other way out that can let me to restore the inital backup provided by Lenovo? Please don't suggest anything like buying a recovery disk as I can't due to... Read more

Answer:G580 One Key Recovery "System partition Error"

hi WasifGD,
Welcome to the Forums.
You didn't mention the OS that your G580 is using but can you try to reset the hardware identifier of the recovery partition by doing the following:
If you're running Windows 7:
1. Open command prompt as administrator and type:
   -  diskpart
   -  list disk
   -  sel disk 1 (where disk 1 is the primary drive)
   -  list part
   -  sel part 4 (where partition 4 is the recovery partition)
   -  set id=12
   -  exit
    - Sample image
2. After exiting diskpart, try running OneKey Recovery inside Windows and observe if you get the OKR menu.
   - Sample image
If you're running on Windows 8, check this article:
Windows 8 - Recovery partition not recognized after hard drive swapping
If you're still getting the same problem then you may need to fix the recovery partition as discussed in this thread (this is for a different Lenovo model but should work if you're running Win8.1 and have OKR 8.0).
As for manually inserting OKR an OKR .wsi file, this is possible if you have a backup copy of the factory image in the hidden partition. Otherwise, you can only create a new initial backup image (see Section 3 of this thread).
Let me know how it goes.

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Hello, I have a HP dv7 with Windows 7, 64-bit home premium.A few months ago I did a factory restore, booting from the Recovery partition (I don't have any recovery disks). After that, I thought to split my C: partition where the Windows was installed, and I did it with Disk Management from Windows.So my new partitions were: C: with the OS,  D: with Recovery,  E: with HP_Tools and G: the new partition. A few days ago, the sistem was running very bad, so I thought I make another factory restore from the Recovery partition. When I rebooted and pressed F11, I got the "0xc0000225 Error".I got a Windows 7 Home Premium 64bit bootable disk and I tried the Startup repair and other sistem repairs, HDD checks, but all seems to be ok.I have reinstalled the OS, from the bootable disk on C: (OS boots and works ok) and left the other partitions as they were.. but it seems that the Recovery partition still won't boot so I can do a factory restore with all the drivers and utilities as they were at the beginning. Any ideas on how I can do that? Thank you!

View Solution.

Answer:0xc0000225 error, recovery partition won't boot

It looked like there was not much I could do about this problem. My disk was dynamic, there was no Recovery Manager in Start Menu, there wasn't any HP folder withy HP Recovery Media creation. I managed somehow to make a repair disk, tried it but no result, the error kept popping out every time. I have inserted the Windows 7 disk to try to delete all partitions, including Recovery and HP-tools and make a clean Windows install, but the Delete, New and Format buttons were inactive.I did some disk scans and some memory tests, everything was ok.. I booted with a Hiren disk and accesed the HDD with a linux based program and so I managed to delete the partitions. After that I have installed a fresh copy of Windows 7 to work with my SN and everything was ok. Sadly I have lost the Recovery and HP-tools partitions, but at least it all works well again. Thanks for your all your support.

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Acer Travelmate 5620 with 500GB disk, actually ony 1 partitions: PQSERVICE hidden recovery partition. Operative partition has been deleted to recover.

Used Hirens Boot 15.2 to delete the operative Windows vista partition, unhidden PQSERVICE partition, asigned letter c:, and active partition. Rebooted and boot, and restarts and stopped In System Recovery options get select a keyboard layout Spanish.
Sending more information can help Microsoft create solutions.
* Send information about this problem (recommended)
* Don't send
Problem signature
- Problem event name startupRepairV2
- Problem signature 1: Autofailover
- Problem signature 2:6.0.6000.16386.
- Problem signature 3:4
- Problem signature 4:65537
- Problem signature 5:unknown
- Problem signature 6:Corruptbootconfigdata
- Problem signature 7:0
- Problem signature 8:1
- Problem signature 9:FixPartitionTable
- Problem signature 10:1168
- Os version: 6.0.6000.
-Locale ID: 1033

Booting again, the same.
If CHKDSK no problems.
What can I do? I'm interested in recovering the laptop as the beginning, using PQSERVICE partition.

Answer:PQSERVICE Acer recovery partition error

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Relevance 54.12%

I recently ran Norton Systemworks on a relatively new PC with Vista and it reported the following:


"Error on hard disk 3 -- MasterPartition Table is unreadable.

The Master Partition Table is physically damaged. Norton Disk Doctor is unable to continue with repairs. Correct this situation if you are unable to access partitions on hard disk 3."

"Do you wish to correct this problem?"

I chose yes and received the following:


"Only a low-level format will correct the error found.

Norton Disk Doctor cannot continue testing this disk."

Anyone else run into a similar problem or know the best way to fix it? I'm not even sure what Hard disk 3 refers to, because there's just a C & D drive on this HP. Not sure what caused this issue. The only thing I can come up with that I did in the past week was moving some old digital picture jpg files off CDR's onto this new computer. Several files seemed to have trouble being read.

Thanks for any help or suggestions in advance!

Answer:Error on Hard Disk 3 Partition?

Hi drgthang...try running chkdsk on each partition to see if that finds any errors. To perform a fairly quick read-only scan, please do the following:

- Click Start -> Run -> type:
- Click OK
- This will launch your Command Prompt. At the flashing cursor type:
chkdsk c:
- Press Enter
- When the scan has finished note down the result (take a screenshot if it's easier) then type:
chkdsk d:
- Again, note down the results and let us know please

Also, do you if you have a recovery partition on your computer? To find out:

- Click Start -> Run -> type:
- Click OK
- Take a screenshot of what you see and add it to your reply please.

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Hi i am installed using w7 ultimate 32bit now. i tried to partition the extended hard disk in my new pc but it shows the error as " no available memory to partition on your computer" so what i do, still there is 215GB of free space with good health.

Answer:Error in partition of hard disk

Are you trying to Dual boot.
Dual Boot Installation with Windows 7 and XP

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Relevance 54.12%

Whenever i start up my pc it automatically runs checkdisk because "my partition (D: ntfs) needs to be checked on consistancy." It happens every single time whether i reboot or boot.
I can skip it or run it it doesn't matter for the problem is not solved.

Any ideas?

Answer:Hard disk partition error

try to run checkdisk when you booted in windows, do you really have some problems with your drive? if not there is a way to turn off the automatical checkdisk before booting windows, but i can't remember, may be someone on the forum can advice.

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I set up a new t620 thin client using the window 8 OS that it ships with. When using the thin state tool to capture the image to a flash drive I get the following error. ***ERROR*** There is no active partition on disk 0! I tried 5 different flash drives and had the same result. I was told by HP support that this was a corrupt drive on the thin client and to ship it back to them. Still waiting for return. So I took out another new t620 from the box and started rebuilding and testing a new image. Out of the box I was able to capture the image. Even when I completed configuring the apps and updates we needed I successfully captured an image. However, When I tried to make another copy to have as a back up I received the same dreaded error ***ERROR*** There is no active partition on disk 0! So if I need to make any changes I will not be able to capture that image to deploy. Tried several flash drives again with same result. I need this to be resolved as I have wasted too much time building images that can't be captured. I believe there is a critical flaw with this model and HP has been unable to provide me with any solution. At this point start over on another t620 is not an option.

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This shows up every time I put the recovery disk of toshiba...after loading the RAMDISK image

"File\i386\System32\ntoskrnl.exe could not be loaded.
The error code is 4
Setup cannot continue. Press any key to exit."

Does anyone have a solution over this problem?

Thank you...

Answer:Qosmio F30-112 - An error when running the recovery disk, error code is 4

Hi ianzro,

I?m not quite sure why this happened but for me it sounds like that the files on Toshiba recovery disk can?t be read properly.
Maybe the disk is scratched or something else?

Can you reinstall Windows using a Microsoft disk?

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Hi all, I have just bought teh new G480 laptop. I played around with that by installtng some applications and then attempted to use the OneKey recovery to restore the machine back to factory configuration. However, when I launched OneKey Recovery and choose Restore | Factory settings I got an error saying "Service parition cannot be found".  I totally understand that there's a hidden partition where all the restoration files are stored and I can see that partition (i.e. it is not hidden anymore) when I look at the windows explorer. The files seem to be intact in that partition (name: LENOVO_PART) . How can I restore the OneKey Recovery functionality? Thanks.

Answer:OnmeKey Recovery cannot find the Service Partition error

hi yhawong,
Welcome to the Lenovo Community.
A similar problem was discussed here.
The solution was to:
Open the command prompt (type CMD in the Search programs and files area of the start button)

1. type ?diskpart? and press ?Enter?
2. type ?list disk? and press ?Enter?
3. note which one of listed disks is user?s HDD, type ?sel disk X? (where X is number of user?s HDD) and press ?Enter?
4. type ?list part? and press ?Enter?
5. note which partition is WinPE one and type ?sel part X? (where X is number of WinPE partition (usually it is the last one and has the biggest number)) and press ?Enter?. (Mine was Partition 3, the 14GB partition, yours could be different)
6. type ?set id = 12? and press ?Enter?
7. type ?exit? and press ?Enter?

Hope this helps.

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Relevance 53.71%

I recently ordered a recovery disk for my Qosmio G35-AV600 because I booted to safe mode to clear a suspected threat. Silly me! I forgot the passwords because I constantly use the fingerprint scanner. Well, by the time the recovery disks came in, I had remembered a password and I had gotten access.

The thing is I still want to format the laptop, but I keep getting partition not created errors. Is this because the laptop's hard drive has SATA or RAID capabilities, or because of the so-called Qosmio player. *If I could format the hard drive, would I not be able to operate the laptop in Qosmio mode?*

I searched here and even contacted customer support and have not found a definitive answer. Customer support?s solution was to send it to a authorized repair shop. My experience with computer repair shops is if the problem is not hardware related, they simply reformat the drives. I could do that myself if I could get help with this "partition not created" or partition not deleted" errors.

Answer:Qosmio G35-AV600: using Recovery CD I get partition not created error


I agree with you and I think also that this has nothing to do with the hardware malfunction.
But who knows, if you have started the OS only in the safe mode then we should not exclude the hardware problem (ie. HDD).

However, the Recovery CD already contains all drivers and you don?t need to install the SATA or RAID drivers.

In my opinion there are wrong RAID settings in the BIOS!
Please check the settings in the BIOS on the third page.

If you don?t know what the single settings mean, open you user manual and check the RAID chapter in the user manual.

Additionally this could be useful:

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I am helping my sister with her computer, so i do not know the history
of it. It is a laptop with Windows XP Home on it. She complained
that it was taking a long time to boot and that it was running really
slow. When I first looked at it, it would take about 10 - 15 minutes
to boot to windows. It would take a while on the screen that shows
the progress bar at the bottom and then it would take a while on the
screen that says Windows XP. I tried booting into safe mode to see if
that was any faster. It wasn't. It took just as long. During one of
the boots, it locked up or I assume it did because it didn't load for
over an hour. I hard reset it.

This time I got the following error <Windows root>\system32\hal.dll.
Please re-install a copy of the above file.
I rebooted the machine and got the error again. Then the second time
I rebooted, I got the same error but instead of hal.dll, it said
I have read the solutions to fix these problems using the windows
recovery console. I do not have an XP disk, so I can't do that.
The next time I rebooted, it booted into windows as it was before. It
took about 10 minutes, but it booted and the computer worked fine. It
is still slow. I opened the boot.ini file to see if it was
corrupted. I do not have the knowledge to tell, but I did notice that
it was booting off partition 2. This was odd to me because the
computer only has a C drive with the D: drive being the DVD drive. I
looked ... Read more

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Hey everbody,

I have an OCZ Agility 3 as well as a Crucial M4 SSD ? I thought I?d setup everything right but then noticed that the drive only had 100 mb available while following some steps from Sean?s SSD Optimization guide (I finished Step 3, didn't go to Step 4). I went into disk management, saw that the Agility drive was unallocated and that the drive I was seeing in ?Computer? was actually just a 100 mb partition of the Crucial M4. The M4 has the OS and some games installed on it, the Agility has no data whatsoever (installed by me, at least).

I then created a new simple volume for the Agility, unassigned the partition drive letter, then tried to delete the partition, though the system didn?t allow me to (I had confused enabling the Agility drive with simply creating a partition so I thought I should get rid of the partition). After restarting, I?m getting the bootmgr missing error, which leads me to the conclusion that I definitely messed something up.

* I?ve tried using my original install disc to do a recovery install but then I get the error that:
?This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows.?

* I?ve also skipped to the command prompt and tried to run the bootrec commands to no avail. The bootrec /scanos command recognizes that Windows is installed on the Crucial M4 but I can't rebuild anything off of it.

* I also tr... Read more

Answer:bootmgr error after trying to delete partition off OS disk

Check your optical drives, USB ports, and floppy drives for media. Often times, the "BOOTMGR is Missing" error will appear if your PC is trying to boot to a non-bootable disc, external drive, or floppy disk.

Note: If you find that this is the cause of your issue and it's happening regularly, you might want to consider changing the boot order in BIOS so the hard drive is listed as the first boot device.

Perform a Startup Repair of Windows. This type of installation should replace any missing or corrupt files, including BOOTMGR.

Even though a Startup Repair is a common solution for BOOTMGR problems, don't worry if it doesn't fix your problem. Just continue troubleshooting - something will work.

2 more replies
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Hi. Recently I had logon problems using this computer - Sony Vaio VGN-N160 Windows XP Professional Media Center 2005. I ran the disk recovery that came installed on a hidden partition. After getting the disk restored, I partitioned it into 3 separate areas - C: for windows and programs, G: for data, and H: for a drive image. Then for some reason, I got this error at bootup saying the hal.dll was corrupt and windows couldn't be booted. So I installed Windows XP Home Edition in a different folder on the C: drive on this computer. Booted that OS and used the hal.dll file in it's filesystem to replace the one in the XP Pro's filesystem. I also had to edit the boot.ini file. Now Windows boots up perfectly fine, except it always wants to check G: drive for errors. When chkdsk runs at startup, it completes with no errors. But in Event History two errors always show at the same time, both Event ID 55 saying the file system structure is corrupt and unusable. I didn't have this error after partitioning, only after I fixed the hal.dll problems. But why would that affect this partition? The third partition gets no such error. Should I move the files and format that partition? And do the Windows files I still have from the XP Home Edition on the C: drive have any relevance to this problem? Thanks for your help.

Edit: Guess it has something to do with cluster size. I'll check what it says for cluster size when I do the next dskchk. I'm worried about applying the hotfix for it though.

Answer:Disk Error Event ID 55 for Data Partition

I would copy any data you want off of the G: partition except the XP files and format the partition. Next time all you need to do is:
# Boot from your XP Setup CD and enter the Recovery Console
# Run "Attrib -H -R -S" on the C:\Boot.ini file

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I'm trying to do a clean install of Windows XP Home Edition on my computer. When I insert the Windows XP Home Edition CD-ROM, this screen appears...
Windows XP Home Edition Setup

The following list shows the existing partitions and unpartitioned space on this computer.

Use the UP and DOWN ARROW keys to select an item in the list.

To set up Windows XP on the selected item, press ENTER.
To create a partition in the unpartitioned space, press C.
To delete the selected partition, press D.
Unknown Disk

(There is no disk in this drive.)
76317 MB Disk 0 at Id1 on bus 0 on atapi [MBR]

Unpartitioned space 76317 MB


If I press ENTER to install, this screen appears...

Windows XP Home Edition Setup

To install Windows XP on the partition you selected, Setup must write some startup files to the following disk:

Unknown Disk

However, this disk does not contain a Windows XP-compatible partition.

To continue installing Windows XP, retrn to the partition selection screen and create a Windows XP-compatible partition on the disk above. If there is no free space on the disk, delete an existing partition, and then create a new one.

To return to the partition selection screen, press ENTER.


If I delete the existing partition, it still gives me the same error. What do I do?

Answer:this disk does not contain a Windows XP-compatible partition error

11 more replies
Relevance 53.71%

Hi all,

Long time no see hehe been a bit busy but now have run into a bit of a problem

Was running the Ubuntu live CD and seem to have run into an error after, probably from something I did but get a "Read Data Error" when trying to start XP. Have most of the files I need backed up externally but just a couple of folders I am missing so would prefer to not format over things and do a fresh install for now.

Anyway I use some boot cd's with partition tools on it to see what is going on if anything is deleted and it is still there about 27gb with 11gb free space. So it seems to still exist however the C drive no longer has C associated with it so could that be part of the problem? No idea how to put a letter back to a partition though.

I did think of installing XP on some of the free space however when resizing the partition in question to create a new one it said something about files sharing sectors or something along those lines and any of the fixes did not work sadly

a whole host of errors haha from sectors sharing files, to a corrupt index i have come across and oh the no C thing.
any help would be appreciated,



Answer:Read Disk Error And Partition Probs

Are you saying that when you go to My Computer, the hard drive no longer has a letter assigned to it? No letter at all?

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envy dv7 7212nr I performed a disk recovery (with disks made myself) to wipe the hard drive. Got to disk 6 of 6 when HP Recovery Manager window appeared with following error message when I click the Details button: ctoerror.flg file[21:12:12.07] ChkErrBB.CMD :  Detect some error during PININST_BBV.[21:12:12.07] ChkErrBB.CMD :  Check c:\system.sav\logs\BurnBootWarn.log[21:12:12.07] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log[21:12:12.08] ----------------------------------------[21:12:12.08] Critical error condition was detected at BBV1...[21:12:12.08][21:12:12.08] Refer the following file if exists.[21:12:12.08]   - c:\system.sav\Logs\BurnBootWarn.log[21:12:12.08]   - c:\system.sav\Logs\BurnBoot.log[21:12:12.08][21:12:12.08] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.[21:12:12.08] because RM's dialog can't appear on [Start] screen on Win8 environment.[21:12:12.08] customer may not notice RM already shows Error dialog.[21:12:12.08][21:12:12.08] ----------------------------------------there might be unexpected reboot during BBV Clean or Last...The process will cause CTO panic because the image might not be normal... There are 3 options, Save Log, Details, Retry. When I try 'Retry' it asks for recovery media. I've put my recovery disk 6 and disk 1 in, but nothing happens. Oddly enough, the command prompt (cmd.exe) is open at this point. Now whenever I restart the laptop it goes to t... Read more

Answer:After disk recovery, restoration incomplete error - error du...

I can't even figure out how to retry the system recovery with my discs. The Retry button at the error message doesn't do anything. When I load recovery disc 1 of 6 in the drive and restart, it doesn't boot, and when I press F9 (Boot Device Options) at the Startup Menu, nothing happens, it just goes straight to the restoration error screen. I'm wondering now if I'll even be able to boot a BIOS restore from a USB key. Will try HP's recovery disks first.

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Yesterday morning when I turned on my laptop, I got the "BOOTMGR missing error". My laptop was working with no problems till the night before, so I don't know what happened. Anyway, I tried everything recommend on this forum and elsewhere to fix the problem. But nothing seems to work.

Since I don't have any important stuff on the laptop, I don't mind reinstalling Windows 7 if that would solve the issue. But I don't have a windows 7 installation CD. I have a Samsung R540 which came pre-installed with Windows 7. I went to the Microsoft recovery centre and tried to validate my windows product key but it is not validating.. Is this because my Windows is pre-installed?

Also from the command prompt I can see that I have a recovery partition. When I start the laptop, it says "press F2 for setup and F4 for recovery." But while F2 takes me to the BIOS screen, F4 doesn't do anything. While searching online, someone suggested that the recovery partition must be made active. So I went to command prompt and made it active and tried again. But it has made no difference.

So now I don't what else to do.. I don't really care about any data. I just want the laptop to work.. Is there no hope for me?? I would really appreciate any help
Thanks in advance

Answer:How to access recovery partition to reinstall Windows7?(BOOTMGR error)

Hi Anna,
have a read of this tutorial.
Bootmgr is missing - Fix


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So it all started out a while ago. i got a virus on my xp side of my 160gb HDD. (other side is D: (windows 7) )
the virus wouldnt let me see the clock or run any programs pretty much. i couldnt run control panel to *enable* system restore while being on safe mode will nto let me sys restore. ive tried putting in new registrey keys etc...
i ran avg and delted the virus. the windows 7 parititon of the drive worked fine. i then proceeded to format drive c and eventually reinstall xp. i tried formatting C and got the error that it was in use but i proceeded anywayz. the format did not work. and the bar underneath the bottom (that says the disk space) was gone and when i tried to open up the c drive it told me it needed to be formatted and that was not possible. i then restarted the computer and got the message ctrl alt dlete restat. i have checked my bios and the HDD is being detected and first on boot priority.
its an eee pc, so it does not have a disk drive. ( i have a portable but do not have the xp recovery cd with me) (* i kinda need it done soon)
i dont understand why it wont just boot w7. I DO NOT WANT TO LOOSE the files in w7!! i could care less about the files in the xp side. is their a way to do this without hte recovery cd and without formatting the w7 drive at all? (when i formatted the c partition did it format the D partition too?) if i run the recovery, i just want to reinstall xp over the c side without it affecting hte w7 side at all. ANY HELP IS GREATLY AP... Read more

Answer:A disk read error occured. Other partition is fine tho?!?!

Hello Kieonsegg,

I am taking that this is a desktop ?

This is your issue

Your (D) drive needs your (C) drive to get to the point so you can tell it to load and since your (C) is corrupt you will not be able to get into your (D) drive for it works from the master boot record of the (C) drive , so this makes both drives non-accessible technically

What you need to do to get your files is but a tool from a repair shop near you or from a online store / this tool should only cost you from $20 to $30 depending on where you buy it

You will need another computer with 2.0 highspeed usb ports but this will work on slower usb ports

You will need to remove the drive from the computer and atach to the tool then hook it up to the working computer and then you will be able to access the drive as if its an exsternal drive and recover your files and explore the (D) drive

Here is a link to the type of tool you will need

I have this very one and it works awsome and with any type of hard drive

Also you will need to follow this link so that you can download a program to erase the drive (zero it out & make it like new ) so you can have no issues when reformating and partitioning

You will want the (dos & window suite) Killdisk (free) version 5.1 and have the ability to make a bootable cd rom disk

Let me know how it goes


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I'm new to the forums and have decided to post so I can hopefully resolve the mess I have got my girlfriends laptop into....

1. The laptop already had windows 7 on it but I wanted a clean install so I created a W7 disk from an ISO on a usb stick.

2. It wouldn't however install onto the original partition as it froze during installation so I created another partition and installed W7 on there.

3.I then set the new partition as active and ran startup repair multiple times to allow the correct boot files to be installed onto the new partition

4.I then used command prompt to delete the old boot partition that had the old W7 on it, but then the laptop gave me the "A disk read error occurred" spiel

5.I have tried every command to rebuild my bcd in command prompt from the W7 disk but it still says no installations are found after the /rebuildbcd command

W7 64 bit
Toshiba Sattelite C660
4GB Ram

Thanks for reading and replying in advanced, any help would be greatly appreciated.

Answer:A disk read error has occurred, - after deleting partition

Does the new win7 partition boot succesfully? Does it have a bootmenu with 2 options (new win7, old win7)?
Please post full screen image of diskmanagement with all fields visible. Please tell on which partition old win7 is and on which partition new win7

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Greetings:  Wonder if anyone can assist me with a data recovery problem?
XP machine with 200GB hard drive. 
As the machine is old, the power button broke, and the owner was having other issues with software operation, so I opted to move the hard drive to a newer machine.  Pulled the drive, and using IDE to USB adapter in laptop was finally able to see the drive. 
Using Spinright to attempt data recovery, the error message is "error reading partition table disk 1 sector 0".
The sector 0 error makes me think virus.  Is there anything to be done to recover the owner's data?

Answer:Error reading partition table disk 1 sector 0

I don't think it is due to virus. I suspect bad sectors in the HDD surface. You will have better luck by attaching the HDD to an IDE port and then running Spinrite. Programs like Spinrite are using the SMART commands directly to interface with the HDD. Using a USB case will limit the functionality of these programs. 
Spinrite FAQ -

SpinRite provides complete interaction with IDE-interface PATA (parallel ATA) and SATA (Serial ATA) drives, and it can also be used with any other type of drive — SCSI, USB, 1394/Firewire — that can be made visible to DOS through the addition of controller BIOS or add-on DOS drivers. To obtain the best performance, IDE drives can be temporarily removed from their external USB or Firewire cases and attached directly to the PC motherboard.

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I've been using the CIS Benchmark for Windows 8 to hardened a thin client running Windows 8 Embedded. Before I changed any settings, I was able to capture an image using the built-in application provided by HP. Now, after the restart, the DOS window kicks out an error message stating: Initializing...***ERROR*** There is no active partition on disk 0! I tried using a second drive just to make sure it wasn't a hardware issue and I got the same error. Does anyone know what permissions could be required to allow the imaging tool to work successfully?  

Answer:Imaging tool error: There is no active partition on disk 0!

Im getting the same error.  Was this ever resolved?

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I have 455 gb of c Drive and out of that 150 GB is free. I have on one drive C. I want to create a partition.

However when i click on shrink volume of C drive it shows that only 3 gb of space is available to create a partition.

I have attached the image which shows the popup window. In the back window u can see the free space.

Please some 1 help me in this. Thanks!

Answer:Error in creating Partition in Windows 7 using Disk Fragment

You need to use Partition Wizard bootable disk, rather than Windows Disk Management. The former does not have the limitations of the latter.

The last link at the bottom of this page:

Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online

Burn it to a disk and boot from it.

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