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Synaptics Touchpad will not Scroll in W10

Question: Synaptics Touchpad will not Scroll in W10

I reverted to V18 of the Synaptics driver as suggested. However, the scroll bar does not work.

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Preferred Solution: Synaptics Touchpad will not Scroll in W10

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Hi! New to the forum...I just upgraded my windows 7 original install on my Toshiba Laptop (3 years old) to the Windows 10 Home Preview Build (10130 was installed). Everything appears to be working EXCEPT my touchpad will not scroll.
It is a Synaptics V7.5 on PS-2 port.
I went to the Synaptics website and don't see a windows 10 driver for this...How can i get the scrolling to work on the touchpad (everything else seems to be working on the pad)...
Thanks in advance for all help

Answer:Synaptics Touchpad Will Not Scroll (Windows 10)

The included drivers are basic drivers. You will probably have to wait for Synaptics to release their full drivers.

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Hi! New to the forum...I just upgraded my windows 7 original install on my Toshiba Laptop (3 years old) to the Windows 10 Home Preview Build (10130 was installed). Everything appears to be working EXCEPT my touchpad will not scroll.
It is a Synaptics V7.5 on PS-2 port.
I went to the Synaptics website and don't see a windows 10 driver for this...How can i get the scrolling to work on the touchpad (everything else seems to be working on the pad)...
Thanks in advance for all help

Answer:Synaptics Touchpad Will Not Scroll (Windows 10)

The included drivers are basic drivers. You will probably have to wait for Synaptics to release their full drivers.

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I own a T61 Thinkpad (type=6465), bought in 2008 and running Ubuntu 10.04. I recently ordered from Lenovo/IBM Parts a new palm rest because its touchpad buttons don't work properly anymore. I was told that I needed a palm rest with the id 42W2958, which had been substituted, for some reason, to part 42W3821 (they said it was compatible though).The new palm rest I received is identical to the original one I had, except for one small but annoying detail: the touchpad hardware doesn't support two finger scrolling, which I use heavily. I tried everything I could to "activate" it (if such a thing is possible) but to no avail.With this command, it's very clear that both hardwares are different: $ xinput list-props "SynPS/2 Synaptics TouchPad" | grep Capa
Synaptics Capabilities (291):1, 1, 1, 1, 1 # <- original touchpad (2-finger-scroll = second to last column)
Synaptics Capabilities (291):1, 1, 1, 0, 0 # <- new touchpadCan someone help me figure out a way to solve this problem, in terms of part # I should (try) to replace with, or maybe some magical software solution that I'd have overlooked? 

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After upgrading to Windows 10 from Windows 7, the sroll function for the Synaptics touchpad does not work. Is this a specific driver issue, or a random glitch? I have searched endlessly to no avail. Any suggestions or fixes? Please advise. Thank you. 

Answer:Any solutions for the Synaptics touchpad scroll fu...

EDIT.... IF you want to look at your settings for the touchpad you can also. There are some things you can change that may make it work for you as well... Goto the Notifications next to the close, Then click all settings, then devices, then mouse & Touchpad. There you can make some changes. IT may help.... End Edit. I do know that there was an issue with some people having the touch pad turned off after the update.... However they were supported hardware for WIndows 10, I don't want to say for sure that your systems isnt supported however looking up your model in the acer support only shows support for Windows Vista and 7.  ONly thing you could try and do is update back to the 7 driver and see if it can work with that. I don't know that it  will.. I know that in my Aspire One it isn't supported and I can run 10 but don't have good Graphics Driver to do any good Game play... my driver date is 6-18-215 driver 19.0.13.0 is Synaptics.  If I remember right I had tried to roll it back, Then I uninstlaled it and restarted the computer and then it worked after finding the new driver. Maybe that would help you as well...  James

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Wondering if anyone has found a solution to this problem.  I have downloaded every driver, added/changed registry, made sure scrolling is checked, and researched to the point of nausium.  Hair is gone! Any help is appreciated.  











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Answer:Synaptics Touchpad Will not Scroll in Windows 10 application...

HOW TO RESOLVE TOUCHPAD SETTING RESET ISSUES Download version 18 of the Synaptics TouchPad Driver and Software.Navigate HP's Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model.  Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu.  Look for the download in the "Driver-Keyboard, Mouse and Input Devices" category.  If a Synaptics driver with a version number starting in 18 is listed, download it.If a Synaptics driver with a version number starting in 18 is NOT listed, download the driver directly from HP (http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68198.exe).Download the Windows 10 "Show or Hide Updates" Troubleshooter Package (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).Change the Windows Update Services setting from Automatic (Delayed Start) to Manual.In the Control Panel, select Administrative Tools and open Services.Scroll down to Windows Update and double-click it to bring up its properties.Click Stop to stop the service from running.Change the Startup Type to Manual and click OK.Uninstall version 19 of the Synaptics TouchPad Driver.In the Control Panel, select Device Manager.Click the "+" next to "Mice and Other Pointing Devices" to expand that category.Double-click on the Synaptics SMBus TouchPad to bring up its properties.Navigate to the Driver tab and click Uninstall.Check the box to delete the dr... Read more

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scrolling up or down using touchpad causes the mouse to shrink on win 8.1... any assistance? 













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Answer:Synaptics Touchpad Scroll Causes Tiny Mouse

Good day.
 
Are you, by chance, seeing this on a Gen3 X1 Carbon?
Regardless, please see the discussion, here: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-Mouse-Pointer-Size-Changes-Constant...
 
Hope this helps a bit.
Regards.

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I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.

I am using W7 build 7022.

Can anyone advise?

-JKM

Answer:Synaptics Touchpad scroll feature not working

Scratch that! I have gotten it solved. My problem was trying the Synaptics drivers. The Alps drivers work perfectly!

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Since upgrading to Windows 10, I can no longer use the scroll function of the touchpad. I've tried uninstalling and reinstalling the Synaptics driver without success. Help! Thank you! I am not the first to report this.  

Answer:Synaptics Touchpad will not scroll after Windows 10 upgrade

I have the same problem after updating to win 10. any solution yet?  using an HP G72 laptop with the device builtin.

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Hi there,

I have a Toshiba Satellite A300D that came with Vista, but recently my hard drive died and I installed Windows 7 64bit with the new one. My problem is that the Synaptics touchpad lost its scroll function, and Toshiba doesn't provide the drivers for Win7, only for XP and Vista (and those don't work, I've tried it).

What can I do to make it work again? Thanks!

Answer:Synaptics touchpad lost scroll function

Hi Hopscotch Welcome to Seven Forums ... The Vista Driver should have worked .. But it seems like you might need two Drivers .. Read the Link below

Toshiba Support Forums: Equium A300D touchpad not working ...

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Enabled reverse scrolling for the touchpad in the Synaptics setting, but it only works on some apps. Seems mainly to work on 3rd party applications (ex. Chrome), whereas most system windows and similar still scroll unreversed. Highly annoying when your scroll constantly goes different directions Can't find any other setting to adjust this. Seems like the Synaptics driver took over the more detailed settings you usually see in Windows 10. But didn't fully take over.

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Wondering if anyone has found a solution to this problem.  I have downloaded every driver, added/changed registry, made sure scrolling is checked, and researched to the point of nausium.  Hair is gone! Any help is appreciated.

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After I updgraded to Windows 10 on my Aspire V5-571P, my touchpad does not scroll. The touchpad functions fine otherwise. I haven't been able to easily locate the most current drivers for the Synaptics touchpad online, but maybe I've missed something. Can someone point me in the right direction? All helpful suggestions are much appreciated. Thanks everyone!

Answer:Aspire V5-571P Synaptics Touchpad does not scroll ...

Acer has no support or drivers for the V5-571P. You can search for Win 10 drivers and try each one until you find one that works or roll back to 8.1 and wait on Win 10 until drivers become available.http://www.thewindowsclub.com/rollback-from-windows-10

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Does this happen for anyone else? I don't like the two finger reverse scroll that windows 8 and windows 10 uses on default. I prefer that when I swipe two fingers down the page goes down, not up.

I go to the synaptic settings uncheck reverse scrolling and it works as I desire. But when I restart the computer the synaptic driver reverts back to default. This wasn't a problem with Windows 8 on the same laptop. But on Windows 10 I have to go back into the driver and uncheck it every time I restart windows which is a waste of time and annoying. Am I missing something or is this just a bug?

Answer:Synaptics touchpad reverse scroll reverts on restart

I'm having the same problem. I customize the settings and save to my Profile and enable icon to system tray for easy loading. Every time I restart, the default is loaded and the icon is gone so I have to go to settings and re-enable icon and load my profile and settings. Hopefully Synaptics will issue a fix in near future and Windows Update will pull it from Web.

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Hello Team,I'm facing a strange technical issue with my Laptop TouchPad scroller on HP ProBook 4520S.TouchPad scroll works fine with almost every application except Windows native Apps i.e. Start Menu, Stores, NEWS etc.Its working absolutely with Windows Explorer, Google Chrome, Excel, Word, Power Point but no luck with Windows Native Apps. I have tried almost every thing i.e. Registry Key changes, Changing settings under Devices> Mouse & TouchPad but no luck at all on this. Also tried updating latest driver for Synaptics TouchPad.If any of you are aware of this issue pls advise the fix for it? Detail are as per below:OS: Windows 10 Pro x64TouchPad: Synaptics ClickPad V7.4PS: Earlier it was working fine with Windows 8.1 Pro.Thanks,PS

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I was recently deleting items I didn't want running from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Since I done this, Scroll on my Synaptics Touchpad does not work on startup unless I go into control panel, click mouse and then it just comes alive. I know it's not the end of the world but its annoying doing this every time I turn my laptop on.
On researching this problem iv'e since discovered msconfig and now realise this is a much easier and less destructive way to turn things off that I don't want running. On this point, there is nothing in msconfig startup for Synaptics for me to enable/disable.
Please help. Iv'e seen a thread on here very similar to this from 2 years ago but after 5 pages it was never solved.
Please someone help.
Thanks
Gary

Answer:Synaptics Touchpad Scroll Deleted from registry accidently.

Go to your laptops support/driver download page and reinstall touch pad driver, that should fix it for you.

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Upgraded to win 10 broke scrolling I used aced to upgrade driver to 19 and scrolling works in non windows 10 apps but doesn't work for items like edge, start menu. I tried rolling back, new driver, updating bios etc nothing works. Can't find any new version of the Synaptics pointing device driver, currently on Version 14. Tried to uninstall, reinstall. Nothing. Any help?

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My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
Thanks

Answer:Touchpad scroll not working, No virtual scrolling option in synaptics!

I've been messing around with it some more and ended up totally removing the synaptics drivers and installing the ELAN drivers. After doing this the scroll features of the trackpad work again so I have no idea why there are synaptics drivers on the model page for my laptop. There is still a problem though, when I got into the ELAN options in 'mouse settings', I get "windows shell common DLL has stopped working" and I then have to close the mouse settings. So now I can't get into the ELAN settings. Anybody have any info on 'windows shell' issue?

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Upgraded to win 10 broke scrolling I used aced to upgrade driver to 19 and scrolling works in non windows 10 apps but doesn't work for items like edge, start menu. I tried rolling back, new driver, updating bios etc nothing works. Can't find any new version of the Synaptics pointing device driver, currently on Version 14. Tried to uninstall, reinstall. Nothing. Any help?

Answer:Aced aspire 5751 Synaptics touchpad scroll windows...

Uninstall the Synaptics driver from device manager. Do a cold boot and let Win10 search for the best driver. But you may find that you already have the best driver ***currently*** available. Jack E/NJ 

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I just loaded the new windows 10 operating system on my Pro Book 6440b and I am having a problem with the Synaptics Touchpad driver. Most of the functions work properly with the touch pad but there is one issue that I cannot resolve with the Window 7 driver for the touchpad. The finger scroll function will not work in any of the newly formatted Windows 10 OS windows. I wonder if their has been a patch made for this driver problem or if it is an ongoing issue. I know the mouse pad works fine all functions since I reloaded all of the drivers after a complete system restore in the windows 7 OS.????? 

Answer:Synaptics touchpad finger scroll Pro Book 6440b Windows 10

Well I just solved my own issue with the Synaptics PS/2 touchpad driver for win 10. It will not auto update, nor can it be found when using device manager but searching the Synaptics site i was able to find some windows 10 PS/2 Driver updates and now it is so Awesome, my fingerscroll works once again. Right here> http://www.synaptics.com/resources

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i'm using windows 7 and have installed version 16.1.6.0 drivers for synaptics touchpad.

i want to enable chiral scroll motion, as well as to adjust the sensitivity for the touchpad, as the cursor keeps jumping jumping around when i type, making me keep having to correct gibberish.

i know this version of the drivers supports chiral scroll, multi-touch, and other adjustments to touchpad function, but when i pull up the device settings for the "PS/2 mouse port compatible touchpad", the only menu options it shows are "overview" and "buttons", which only contain the patent notices and button actions. but otherwise, there is no way to change the functionality of the mouse at all. none of the usual menu options are there.

i've reinstalled the drivers, tried other versions, and rebooted a million times, and nothing seems to help. i know the capability is there, but i just can't access it for some reason...

any suggestions would be greatly appreciated. it's impossible for me to get anything done like this.

thanks so much!!

tamara

P.S. this is a new netbook (acer 722) to replace my old acer aspire (1450, i think). it originally came with elan touchpad drivers, but i had the hard drive switched out for my old one and new drivers installed. it works fine otherwise, but maybe this has something to do with the problem... thanks again for any help!! :)

Answer:problem enabling chiral scroll and other multi-touch functions on synaptics touchpad

oh and i forgot to add that it currently will do two-finger scrolling. just not chiral, which i prefer. not sure if this is relevant, though it does mean that at least some other multi-touch gestures work fine.

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I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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I'm looking for software that can customize my touchpad functions, like "tap to click" and some other features found in Synaptics software... The touchpad on my laptop doesn't have anything like it...

Answer:Synaptics software on non-synaptics touchpad?

Edit: nevermind, re-read title

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The Yoga is my 1st Windows machine in years. Coming from various MacBook(s) Pro(s) I dearly miss the capabilities and configurability of Apple's multitouch touchpad. While responsibility of the Synaptics device is fairly decent I haven't found an experience that is anything close to the one perceived on the MacBook touchpad. Latter in combination with BetterTouchTool is my weapon of choice when it comes to productivity. It offers almost unlimited configurability, that is, I can design/configure any gesture I desire and link it to a keystroke for instance. It's just perfect since I am not into Apple's predefined gesture settings at all. Now I have spent endless hours in getting this back on my new Yoga. At least I am now able to use 3 finger swipes for back/forward navigation. However, this is just a fraction of what I need/want. That's why I am looking for a way to either be able to modify the driver myself (open source, Lenovo/Synaptics?) or get access to an API I can build on. Obviously I'd prefer latter option. Synaptics is touting their Gesture Suite but I cannot find a download somewhere. I'm afraid it's OEM only. And if that's the config app that comes with the standard Synaptics driver it's just pathetic. So does anyone have a clue on how we can significantly improve the performance of this otherwise very nice laptop? Thanks in advance,stfn

Answer:Yoga 13: any chance for open source Synaptics touchpad driver or touchpad API?

hi stfn-64,my personal opinion on this case, i don't think either lenovo or synaptics will share the main source codes with you or anyone else.at this point, i suggest you to try to update drivers synaptics. it may solve your issue.hope this helps.

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Hello, I got my new Lenovo Ideapad U410 (Windows 7) yesterday and I'm just starting to get things going. The one thing that has been bothering me is that I can't scroll uing the touchpad. It must be the Page Up button/Scroll Lock using the Fn Key, but I've tried it and absolutely nothing happens. The Fn Key works for the upper keys (F1, F5, etc.) but not for the buttons on the side (Home/Pause, End/Break, PgUp/ScrLk, PgDn/Insert). I figure I should reinstall keyboard drivers? I'm really sorry, I've looked through different threads but it seems they all have a different solution and I'm getting a bit confused haha.  Thank you!

Answer:U410 Scroll Lock / FN Key not working - I can't scroll using the touchpad

Hi, since you got the laptop yesterday, did you install / uninstall any drivers? Or did the problem exist  right up? ?f the former please roll the driver(s) back. ?f the problem occured later on,you could do a system restore, if you have a restore point, or even since the system is so new,you could restore to factrory settings. after backing up. Otherwise please call Lenovo support, they'll advise you.

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Dear all,
Since yesterday, the built-in TouchPad mouse does not react anymore. In properties it says "the device is working properly", but it doesn't...
I am now using an external mouse.
How can I restore the TouchPad mouse? When I open the control panel, I get the possibility to uninstall the Synaptics driver. Should I?
Thanks for your help!

Heleen

Answer:TouchPad mouse does not react - Synaptics PS/2 Port TouchPad

Hi

What notebook model do you have??
Please post this info always!!!

Regarding your issue;
Firstly you should try to remove the old touchpad driver and after you have downloaded the newest version of touchpad driver from the Toshiba European driver page try to reinstall it!

Should works?

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Hi, I have a lenovo g570 running on Windows 7 Home Premium 64bits, drivers are all updated. How can I turn off the palmcheck feature?Software details:Synaptics TouchPad v7.2Driver: Synaptics Zeitgerät  Date: 07.04.2011  Version: 15.3.0.0 Also if I tap on the touchpad, it doesn't click... i always have to use the mouse button for clicking. How can I enable this feature? Thank you in advance,-- Trace

Answer:Lenovo 570 touchpad disable palmcheck Synaptics Touchpad v7.2

hi Trace99,
 
Welcome to Lenovo Community Forums!
 
Can you try accessing the Control Panel
   Under Hardware and Sound  / Mouse
       In the Mouse properties Windows the last TAB should be your synaptics Click that and hit properties or settings
Please check links for photo
Link to photo
Link to photo
 
 
Or check this suggestion .
 
Spoiler (Highlight to read)
In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

 
 
 
Hope this helps
Cheers!
 





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not working anymore...
i have acer aspire 5100 with vista...

i uninstalled the synaptics software (along with all the other crap this laptop came with ) because i saw no use for it.

then i got the great idea that i could use the (4 way!!!!)scroll button... and it doesnt work.

now i know why i needed the software ! ;______;

does anyone know the name of the synaptics program and where i could dl it? (i checked the site and didnt see anything DX)

or if there might be another reason? (unlikely)

edit// aw crap! i was thnking mouse is hardware, but this is more software related... now i dunno if i posted it under the right section... mod, please help me!
 

Answer:synaptics scroll button

Go here http://www.acerpanam.com/flex/acerdrivers/bin/drivers.html?CFID=3009377&CFTOKEN=27822864 to download the synaptic drivers for your system.
 

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I can't seem to get any scrolling on trackpad to work on this laptop with Windows 10. Any help is greatly appreciated.

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Hi! The thing you see on the screenshot is a very typical situation on my helix. Synaptics and Lenovo Auto Scroll utilities consume 5-10% of my CPU constantly. a) Anything I can do about it?b) What is the Auto Scroll Utility? 













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Answer:Auto Scroll Utility and Synaptics 10% CPU

I installed the Synaptics update that was released a few days ago and it seems that the problem with that one has been resolved. When I sort the processes by CPU on the Task Manager I hardly see it on top any more. The Auto Scroll Utility still remains up there though! Consumes a lot of CPU!

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I have a HP laptop with a Synaptics touchpad. if I am on a document i can put the cursor on any part of the page and scroll down. but if i am on a web page i have to move the cursor to the right side of the page to where you scroll down and then hold down the left mouse button to scroll. i used to be able to scroll the same way on web page as on a document and it is a bit of a pain to have to move to the right and hold down the mouse button.

any ideas out there??

thanks

Edit: I just went on another website and was able to scroll there. this might be something only happening on this site
 

Answer:Synaptics touch pad wont scroll

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Synaptics which is coming via Windows update on my HP Pavilion laptop does not seem to work on Build 10158/59. However it was working perfectly on Build 10130.
The issue is that the scroll is not working in Modern apps, start menu, edge etc however the scroll sign shows. The scroll is working perfectly in Windows Explorer and legacy desktop apps.
Anyone else facing this issue? What is the solution?

Answer:Synaptics Scroll issue in Build 10158/59

Same here. Anyone knows how to fix this? Re-installing synaptics drivers doesn't work.

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Hi! T440s, Windows 7 Professional. Never had a problem, then suddenly the two-fingers scrolling capabilty of the touch pad stopped working. When going to the Control Panel, Mouse, I get (when clicking on Mouse) the error message "Unable to connect to Synaptics Poînting Device Driver". If I then click on OK in the error message windows the Mouse menu opens but not sure what to do there.Thank you for your help`!

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Hi,

I installed the latest version of synaptics drivers for my Toshiba laptop, however, I am unable to vertically scroll using my touchpad, as I used to with the older version of the driver that suddenly stopped working. I installed the new version, rebooted, but when I clicked Control panel > Mouse Properties > Device Settings, under "Devices" I see Standard Pointing Device" Ps/2. I click "Settings", only to find two items Overview and Buttons. Nothing about the virtual scrolling. Any ideas?

TIA.

Noha

Answer:Unable to scroll using the latest synaptics driver

hello
try going to device manager and "roll back driver software" just a thought! ....good luck

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Hi! T440s, Windows 7 Professional. Never had a problem, then suddenly the two-fingers scrolling capabilty of the touch pad stopped working. When going to the Control Panel, Mouse, I get (when clicking on Mouse) the error message "Unable to connect to Synaptics Poînting Device Driver". If I then click on OK in the error message windows the Mouse menu opens but not sure what to do there.Thank you for your help`!

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i have a HP Pavilion tx 2510 and recently my mouse pad freezes over when i try to use the scroll. this happens immediately and it has become annoying for my work and gaming practices ... i have search for the driver and have not found anything

it is relatively old (as u should know) so the warranty is absolutely void

if anyone can help with this problem this would be much appreciated,

P.S. USB mouse works fine and touch screen works fine ... just the mouse pad after using scroll
Thank you very much for further support​
 

Answer:synaptics scroll freezes mouse pad for minutes at a time

Any and all drivers should be available from HP.

And as it's old, it may not even be a driver issue, but faulty hardware.
 

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I have a HP Pavilion DV7-3300 with Intel Core i7 processor with a Synaptics touchpad running Windows 10 Professional.  The touchpad worked fine until the last Windows update (Build 1511) and now the scroll won't work.  I located and installed the latest Synaptic driver (V19.2.16.0 released 5-4-2016) and it still won't scroll.  Of course Microsoft refuses to accept any responsibility for the touchpad not working even though it worked fine until their build 1511 update. Any help getting my scroll back would be greatly appreciated.

Answer:Synaptics scroll quit working after Windows 10 Pro, build 15...

Hi, I've had more success with these issues after the 1511 update, by using an older version of the Synaptics software ( additionally, SmartSense or PalmCheck also work as intended with the 17 series drivers ). If you wish to try this, you can do so as follows. First, download the Synaptics driver on the link below and save it to your Downloads folder. Synaptics Driver Version 17.0.18.8 Turn off your wireless card ( should be f12 ). Open windows control panel, open Programs and Features, right click the current Synaptics driver and select Uninstall ( Windows will seamlessly install a generic touchpad driver so the pointer will continue to function ). When complete, restart the notebook. When windows has reloaded, open your Downloads folder and run the Synaptics installer - when this has completed, restart the notebook again. Let windows fully load for a few minutes before checking. Note:  You may need to open the Synaptics control panel and enable scrolling. If it does work Ok now, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver. https://support.microsoft.com/en-gb/kb/3073930 Regards, DP-K

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How can I turn off mini scrollbar when scroll using two finger in synaptics touch pad? It is very irritating even when I finished scrolling and want to move cursor to another place, it sposmadically continue scrolling  frequently.

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I just had my new W530 delivered yesterday, unfortunately with Windows 8 Professional. I noticed that the cursor would not move when I moved my finger across the touchpad or the cursor was "stuck" until I tried a repeat movement with my finger.   I adjusted almost every setting on the latest lenovo driver which provides for windows 8 screen gestures.   The responsiveness to windows 8 gestures does not appear that good, but it is a story for another post.  The main reason for my post is that vertical scrolling barely works in IE 10.I have all the smart check items disabled and the palmcheck lowered to 3.   I've got the touch sensitivity to light, but have also tried heavy.   I have to push like I'm trying to crack the case to get the cursor to move up and down, and often I will touch the right side of the touchpad and nothing happens or it takes a few tries of swiping to get the window to move up or down.    I called two support agents and the first one reminded me I have 30 days to return the unit for a refund, and the second guy had me update the driver with the lenovo update  utility which showed the same version as the one I downloaded and installed.  It made no difference.   He then suggested that if I keep the laptop, the trackpad needs replacing. From looking at some other posts, I really wonder if the pad could be ok, but lenovo is actually selling this thing with a trackpad that performs that poorly. &nb... Read more

Answer:Touchpad vertical scroll horrible or touchpad defective

On the W520, the two finger scrolling is unusable, it just randomly jerks the window, or not. Tried every trick in the book when I first got my W520, after a couple of months of wasting time gave up and only use it with a mouse. The W520 has the worst trackpad in the history of computing devices (and the worst mic and speakers, or at least worst drivers). If you need a working touchpad, dont by a Lenovo W series.

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Toshiba Satellite A200 SKU PSAF6A-02Q01N Synaptics Touch pad issues, scroll doesn't work.

Operating system Win7 x64, re-formatted and upgraded from Vista x32, after having initial problems installing drivers and getting everything to work smoothly (for at least 2 months now), i was successful. Today out of the blue the scroll on the touch pad stopped working.

I read on some forums what to do, most said try uninstalling the driver using CCleaner and reinstall.
Tried to uninstall and re-install driver from Aus Support > Drivers, did this but got error, (something about) not recognising the OS.

I went to the Synaptics website found a driver which was recognised, installed it but not really wanting to restart the pc before i get some advice first. As there is a warning about specific drivers for specific Manufacturers and Models..

Help required, please.

Answer:Toshiba Satellite A200 Synaptics Touch pad, scroll doesnt work.

Hi,

Uninstall the existing touchpad driver and install this one:

http://support1.toshiba-tro.de/tedd-files2/0/tpdrv-en-20090320132707.zip

Recently, it has been already discussed about the touchpad malfunction in this thread. But unfortunately, it didn't help him
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52689&tstart=30

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I have r40 2722 model, with touchpad and trackpoint together, the driver from this site that suites windows xp says it is not  hardware compatible, it brings error message. The trackpoint is ok.plz help,much appritiation if it is as soon as possible, thank you from advance.













Solved!

Go to Solution.

Answer:HELP!! ThinkPad R40 Model 2722 synaptics driver for touchpad not working, touchpad not working

Welcome to the forum! Is your touchpad enabled in BIOS? 

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Question: Synaptics TouchPad

I have a Synaptics TouchPad v11.0.7 on my HP Pavilion dv6000. I prefer a higher sensitivity on the pad, so I change the pointer options. However, after I restart my computer, the preferences reset to default. I have tried uninstalling and reinstalling the driver but the same thing continues. This is getting very irritating. I have no other mouse drivers on my computer and I am at a loss for a solution. I would much appretiate any help.

Tony Williams
 

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my Compaq Presario 2195US notebook touchpad stopped working properly; the pointer moves and the buttons work, but the tap feature is gone. all looks okay in Control Pad/mouse; I checked pointer setting in BIOS and tried AUTO and BOTH. I downloaded and installed the latest driver, just in case, but no change.

help?
 

Answer:Synaptics touchpad help

The touchpad could be worn out
 

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Question: synaptics touchpad

I have two laptops where the touchpad works great but its driving me up the wall. I keep going to places I don't want to go. I need to turn off the touch feature for enter and cannot find it. Is it available yet for vista?
 

Answer:synaptics touchpad

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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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Question: Synaptics TouchPad

Hello,

Recently my Synaptics TouchPad suddenly stopped working on my Compaq M2000 laptop; I fixed the problem by re-installing the Synaptics driver. When I restarted the computer, the TouchPad was working fine, but the keyboard was not working at all, so now I cannot type in my password to log onto the computer.

Is there any way to solve this problem without having to format the computer?
 

Answer:Synaptics TouchPad

dont format. use a different comp, download (savepe) its a recovery program. you can run chkdsk from there. it will load its own drivers. savepe is a live xp cd.
 

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Question: Synaptics Touchpad

Hi. I'm having a problem with my HP Pavilion dv6000's touchpad. Recently (i.e. Today) it has been giving me an error and shutting down a program called "Synaptics Touchpad Enhancements", which has the adverse effects of slowing down the touchpad's sensitivity, and making the scroll bar on the side of the pad useless. Restarting solves this problem, but it occurs again after perhaps thirty minutes or so. I've already tried redownloading the drivers for it, but it hasn't solved the problem. In addition, upon selecting the mouse via the Control Panel, I'm confronted with this error.This problem has me stumped. Can anyone shed some light on what I could do to solve this?











Solved!
View Solution.

Answer:Synaptics Touchpad

Hi,The issue you have mentioned and the error you attached clearly state that there is an issue with the Synaptics Touchpad drivers on the system. To resolve the issue, I suggest you uninstall the Synaptics Touchpad drivers completely from the system through Control Panel, Add/Remote programs (Win XP) or Programs and Features (Win Vista). After complete uninstallation, please restart the system. Download the latest drivers from the following weblink and then install the software. This will definitely resolve the issue.http://www.synaptics.com/support/driversHope this information helps.Regards,Vidya

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I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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Question: Synaptics Touchpad

Hey, can I uninstall the synaptics touchpad in my laptop, and reinstall it again? Synaptics is not running on start-up but it is activated in msconfig, and CCleaner. Is it safe to uninstall and reinstall it again? If I uninstall it, will my touchpad still operate?

Answer:Synaptics Touchpad

Hi, kyzersoze.

You'll be fine. On my Toshiba, I've done it at least a half dozen times for various reasons - none which are important here.

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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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I cannot enable my Synsptics TouchPad in my Toshiba A-135-S4537 laptop.  I have Win 7 Home Priemun 32 Bit OS. The touchpad worked fine before I disabled it but when I tried to enable it again it would not work.  The Device Manager says that the driver  is up to date.  I  uninstalled the driver and reinstalled it again to no avail.   The Device Manager says that the touchpad is installed and working fine but actually does not work.  Can anyone help me correct this problem?

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Hi all. I am having a lot of problems with my touchpad mouse built in .I have sony vaio vpcea36fm i3 hdd 500 gb ram 4 ddr3. As far as i have searched there are no updates for the driver.This is my driver version 6.1.7600.16385. I have tried to uninstall and install with reboot but its still not working.I apprecite all the help

Answer:synaptics ps/2 touchpad

You don't elaborate what your problem is ? is it working at all or is acting strange ?
Have you checked the BIOS to see if it's disabled ?
Otherwise, you may just have a bad piece of hardware there, take it to a shop and have them open it up and check.

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Question: synaptics touchpad

how do I turn it off if its not installed? is it safe to disable the PS2 connection? *that's what the touchpad is connected through*

Answer:synaptics touchpad

What laptop do you have?

Most have a button that actually disables / turns off the touchpad for when you are typing.

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So I am at the end of my rope with my laptop's touchpad. I can not disable the tap-to-click option, and because of this I am CONSTANTLY clicking on things every time I type or do anything.

Also, the scroll does not work.

I have searched through all of the mouse options and there is not one single option anywhere for tapping or scrolling.

I have updated the driver. I have uninstalled the driver and tried installing an older version of the driver. I can't find anything that will give me these options, no matter which drivers I install.

I am using Windows XP, on a Dell Inspiron 6000. According to the hardware tab, I am using a Synaptics PS/2 Pointing Device.

Please, please, PLEASE help! Please!
 

Answer:Synaptics touchpad - PLEASE help!

I am not a fan of the touchpads on laptops. I have always disabled them and used a notebook mouse instead. While this may make for some difficulty while traveling, I don't inadvertantly select, click or move the cursor while keyboarding.
 

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I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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For some reason, the Synaptics Touchpad control panel's settings do not save in Windows 10.

Answer:Synaptics Touchpad vs. Windows 10

Please try the following steps to resolve the issue.1. Click the Start orb, type msconfig in the Start Search box and hit Enter. If you are prompted for an administrator password or confirmation, type your password or click Continue.2. Within the System Configuration dialogue box, click the Startup tab.3. Look for any entries named KHALMNPR or similar, and uncheck the box next to them (there may only be one).4. Click OK and restart your computer.

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My HP notebook was Windows 10 and was downgraded to Windows 7.   My touchpad is too touchy and I continuously find that it moves around the screen while i am typing.  I thought that I would just disable it.  It shows up on the hardware as a mouse PS2 and it does not have a disable button.  I just deleted the install file but it constantly re-loads on a re-boot.  I love my HP notebook, but the touchpad is driving me crazy, please help me.  

Answer:i have a synaptics touchpad under Windows 7.

Hi: Use the W10 touchpad driver from your notebook's support page. It also has the drivers for W8.1 and W7. That would be the only suggestion I can offer.

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 My Ideapad Z580 is a month out of warranty and the Synaptics touchpad keys suddenly stopped working todayabout 24 hours after I applied a raft of Windows 8.1 updates. I subsequently did a system restore back to just after the updates were applied and this has given me back use of the left and right touchpad buttons but I also seem to have lost the configuring app, the icon for which used to be in with a load of other hidden icons in the system tray. How can I retrieve it please because, although the touchpad now works again, it is pretty well unusable and I'm having to rely on my trusty old wire less mouse?

Answer:Cannot configure Synaptics touchpad

Forget what I asked in my earlier post. It seems that, if I uninstall the touchpad, then, after a reboot, it is automatically reinstalled but the Synaptics Pointing Device icon subsequently take a long time to reappear in the system tray, allowing me to change settings again. I can't say the touchpad is a joy to use (it never has been) but it is usable even if it does seem to be playing silly buggers now and again, ie the the cursor occasionally picks up fields it passes over and drags them round the screen.

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Just Installed (clean install) Windows 7 64 bit on my laptop today, what a pain, tried an update first on my 32 bit but had problems so I decided to go ahead with installin 64 bit as my computer was compatible.

Anyway, got it installed and I'm re-installing my software.

Main problem is I can't seem to get a driver for my touchpad on my laptop which is a Fujitsu Siemens just over a year old. Fujitsu do not have 64 bit drivers but I got one from Synaptics.com which is supposed to be compatible and signed but when I try to run it I get the error message that it is not a Win32 app.

Anyone got an answer for me.

Answer:Synaptics Touchpad Driver

OK. Managed to find a driver which seems to work.

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My Touchpad is not workingMy Touchpad is a PS/2 Port Synaptics TouchPad.Driver version is 19.0.12.0 which is a compatible driver provide by HP for this OS.My Laptop Model is HP Probook 4540sI try to upgrade the drive, I also tried every possible troubleshoot but my touchpad still refuses to work. Operating System is detecting it in Device Manager. I have posted this problem before, but I got no response from anyone.

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I currently have the synaptics driver from lenovo which is version 13.2.7.3 and Synaptics site has a newer version with more touchpad features. When i tried installing the newer driver i lost the pinch zoom/unzoom features that my lenovo had with the old driver even though the feature was enabled in the newer driver. Is there a way to fix it?





Laptop(Lenovo Y550 4186)-processor: Core 2 Duo 2.53GHz, System Memory: 4 GB, Graphics Controller: NVIDIA GT240M, HardDrive: 320GB, Optical Storage: DVD-RW Combo drive

Answer:Synaptics touchpad drivers

un-install both drivers, install drivers from synaptics and try. if it doesn't work, go back to use lenovo drivers instead.

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OK here is the problem,
I was using the touch-pad as always and it was working just fine all morning
than I put my system in standby when i returned my touch-pad was not responding. When I checked the driver properties under device status it read:
device could not start (code 10).
I rolled the driver back and nothing then I tried to uninstall/reinstall the driver from a download I got from the gateway website still nothing finally I tried a simple system restore (not a complete restore w/disk just restored back to sometime yesterday) still nothing even though it was working fine in the time frame i had restored back too.

if Anyone has any ideas let me know, I would greatly appreciate the help.
 

Answer:synaptics touchpad not responding

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How do  disable my keyboard touchpad? I prefer to navigate with a mouse.

<Email id removed>

Answer:Dell Synaptics Inc. touchpad.

I am sure it is Google-able.

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Hi Guys, My touch pad isn't working on my aspire E1-572P laptop. Windows 8.1 64. I have deleted and re-installed the driver several times, still won't work, although the icon lights up when I press right or left button but nothing on the touch pad

Answer:Synaptics touchpad problems

The Synaptics touch pad gestures are not working on my Aspire E1-572P, although I have tried loading updated drivers from both Acer and Synaptics. The problem may have started since I had a touch screen replacement done by Acer about 2 months ago. The touch pad works fine as a mouse pointer. I had an on line chat with an acer tech. but he suggested doing a factory reset, which I thought was a bit extreme so I thought I might try here first. Would be grateful for any help. Thanks

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Hello Guys,  Just a quick question, I have read that the older touchpad (I don't remember the name) had a lot of issues and the new IdeaPad start to came with the new touchpad "Synaptics", Just  i wanted to know if the laptop that I bought  2 weeks ago came with the new one or not. Can somebody help me with that? Is the touchpad problem resolved with the "new" versions?             Thanks! Mariano

Answer:Touchpad Synaptics or the older one? =/

Maybe  you might like to post which IdeaPad you purchased in order that members have a chance of answering your question?  It might also be an idea to post the production date which should, if I am right, be on the box.

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Hello, this is a strange problem I am having...
I used to have xp on my amilo laptop, with synaptics driver 7.10.10, May 2004 driver. The nice thing about this was that the touchpad was disabled when an external mouse was plugged in, just by ticking the proper box in the driver setting panel (disable touchpad when external ... ). Easy and working fine: also, the touchpad was reenabled automatically removing the external mouse.
Now I switched to win7, and I lost this capability. Fujitsu site does not have an updated driver, and recommends to use the manufacturer drivers. Fine, but...
1) the latest version for Win 7/Vista 32 bit is 14.0.3.C, it works OK but there is no trace of that box (disable touchpad when external...): you can only disable the touchpad, and reenable manually.
2) in desperation, I took the old driver used in xp, run the setup in compatibility mode, and it installed (barring the usual complaints about incompatibility); again, it works fine, but no trace of that capability.

Is something in win7 preventing this feature from working? Or is some mix of amilo hardware and win7 causing the problem?
Thanks for any suggestion
Roberto, Milan, Italy
 

Answer:Touchpad synaptics problem

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My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?
 

Answer:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.
 

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Touchpad unresponsive.  Services shows SynTPEnh.exe, SynTPEnhService.exe and SynTPHelper.exe all running.  Hardware failure?  Cannot find touchpad in Device Manager.

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I previously included this problem in another thread but I thought I'd sorted it. I can't get on with Touchpads so I wanted to disable it. Couldn't do it in Device Mnr (disable is greyed out) and deleting the driver just leads to it re-installing at every start-up. I found I can disable it under Control Panel - Mouse - Other pointing Devices. A few days later it's not only back (although still shows as disabled) and every time I restart I get a little box marked Synaptics asking to Run the exe file!
I just can't get rid of it. It can be diabled via fn+F5 - but I always forget. Had the same problem on my Acer so I lifted the keyboard and pulled the ribbon cable out. But I can't do that on the Samsung because the keyboard is under the casing top and the keys poke through holes. I don't fancy splitting the case.
Any ideas?

Answer:Synaptics Touchpad Returns - again!

Do you have CCleaner?
if so look in Tools - Start up - there may be a program there you can disable to stop the pad from working. (SunthTP.exe or something similar)

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My mouse pointer was getting locked & would start functioning when any key was pressed on key board. Further pointer was automatically selecting last file in a folder. I updated touchpad driver (windows 10), but problem persisted. Now I uninstalled synaptic software related to touchpad. How to re-installed the same. On Lenovo support site only drivers update is available.


























mouse.jpg ?80 KB

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Hello in here, anyone have ideas for fixing the synaptics pointer touchpad?  Mine stopped responding, tried the Fn F8 keys no luck, uninstalled reinstalled drivers no luck.  Any more ideas are appreciated, hopefully will not have to send in machine.

Answer:Synaptics touchpad Y510

Try some Linux bootable LiveCD (like PartedMagic) and see whether touchpad works there.If it doesn't then it's a hardware case and you'll have to send it to repair.





//help will save the world

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I am running an Acer 1350 laptop with a Synaptics touchpad V5.4. Under 'Device settings' it refers to Version 7.2.0 from 15Nov 02.If I go to Acer site this the version Acer still offers for my machine. I am finding that my touchpad works fine for maybe 30 minutes from startup but then stops dragging the screen when I move my finger on the pad until I lift my finger.It then move a distance in proportion to how far I have move my finger. As anyone experienced this and found a reason/way of correcting??
 

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Does anybody have a tip where I can find free Synaptics Touchpad Drive downloads. I have 7.0 and overnight it froze on me.

I have only recently bought my laptop and it came with Vista which I have been hating and now this latest problem occured.

Thanks.

Answer:Synaptics Touchpad drive

Hi Zsofia,

Uninstall the driver and then go to windows update. It will detect your touchpad and install the correct driver software. You should be able to use your touchpad even without the synaptics driver as Vista has native drivers for your touchpad.

Good Luck!
Snarks

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i have iball wonder (which has both touchpad & keyboard), i want my touchpad to perform different functions with fingers.
so can i use this synaptics for this touchpad to perfom different functions or else suggest me some software names which can do multiple functions by gathering finger movements on touchpad.

plse suggest some software names to configure touchpad
 

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Hello,
My problem is that after switching off the touchpad mouse some time ago, now I cannot switsh it on. Usually I use a normal mouse, as it is more convienient. But when I am out of home I surely would like to use the touchpad one.
When I try to habilitate it in the contral panel, it works for several seconds only. I tryed it with and without the normal mouse - no differrence.
My computor is Acer Aspire 5610, Windows XP. Never had viruses.
I have tried to download a new driver from the link I have found in this post:
http://www.aqua-soft.org/board/showthread.php?t=43310
and put it on the existing one - no result.
Maybe I should delete the old version driver and then put the new one?
In advance thank everyone for help.
Irina
 

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my synaptics touchpad has a mind of its own
Hello this is my first posting to your Windows seven forum. I am writing to you today because over the past two to three weeks my Synaptics touchpad mouse has had a mind of its own. It has been clicking and opening files without me pressing the mouse buttons or tapping the touchpad, scrolling by itself, highlighting and moving the files on my desktop and in my computer, etc. I have tried everything from physically cleaning the Touchpad thoroughly, updating the Synaptics driver time and time again only to find no resolution to this issue, I have also uninstalled and reinstalled previous versions of the synaptics drivers that worked before with my laptop only to be confronted with this same problem. I have ran scans on both Uni-blue registry booster and PC Tools Spyware Doctor (which I use as my registry and anti-virus/spyware programs) and of which I update on a daily/weekly basis and yet I have found no traces of what may be causing my mouse to act so crazy. I have also ran the system scan in the command prompt which was suggested earlier in this thread only to find out that everything was running properly and at 100% integrity.
I have an HP dv7-3065dx Entertainment Notebook [pavilion dv7 is the product name on the back] that I purchased from Best buy in 2010. I am running Windows 7 Home Premium 64-bit that was pre-installed onto my laptop. I have been pretty thorough on keeping all of my Microsoft a... Read more

Answer:my synaptics touchpad has a mind of its own

Hello Lionpride. Welcome to the Forum.

Try this:
In the Taskbar near the clock you will see the icon for "Synaptics Pointing Device". Right click on that and uncheck: "Tap to Click".

See if that helps.

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So i have a t61p and every so often it freezes and when i restart it a dialouge box pops up saying "Synaptics Touchpad Enhancements have stopped working close program" How did this happen????

Answer:Synaptics Touchpad Enhancements?

I am not sure why this happens, it may be a bad driver installation from what I have been reading online this happens a lot after people install new updates. The quick "solve it now" solution would be to navigate to the synaptics folder on your computer (C:\Program Files\Synaptics\SynTP) find SynTPEnh.exe run this program and you should have your scroll function and everything back. If it keeps ending the program on you after you have tried this maybe try finding an older version of the driver to instal, or put a shortcut link to the fore mentioned program on your desktop for easy access.

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Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

Answer:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Starter, 32 bit
Processor: Intel(R) Atom(TM) CPU N450 @ 1.66GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
Hard Drives: C: Total - 139212 MB, Free - 113661 MB;
Motherboard: Acer, JE02_PT
Antivirus: AVG AntiVirus Free Edition 2013, Updated and Enabled

Hi
I just did a system restore to "factory settings". Now, my touchpad is erratic and too sensitive. When I go to the Control Panel and click on "Mouse" (as all the advice suggests), I cannot find anything pertaining to the touchpad. I don't know if I need a driver or what. Any help would be greatly appreciated - preferrably before I throw this thing across the room!
Thanks,
Kem
 

Answer:synaptics touchpad sensitivity

yes you prolly need the synaptics manager driver? What brand PC do u have? if its a dell or HP please post your Dell 7-character Service Tag or your HP Product Number so we can better assist you
 

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Hello,

I just got an Acer Windows 8 PC, and none of the touchpad gestures seem to be working. I have tried using several recommended third-party tools and all of them said that I didn't have the correct drivers, even after I installed all of them.

I have gone to mouse --> Synaptics --> Settings, and the only options there are to enable/disable the buttons.

Is there any way to enable multi-touch?

Thanks,
Sora

Answer:Synaptics Touchpad Settings

Did you go to the Acer site and download the latest drivers for the touchpad? I have an Acer that came with Windows 7, upgraded it to 8 and downloaded the touchpad drivers from the Acer site. I now have the touchpad gestures. And it really really makes a huge difference!

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Hi, I have a Dell Inspiron B130, yes old I know. Long story short, let a friend borrow it who prefers a regular mouse, they installed it. Now I cant get my touchpad to work AT ALL. I have gone through Dell website and downloaded driver, nothing is working. Under my Control Panel-Mouse- under hardware all I have is "HID compliant mouse" I do have a tab that has the Synaptics symbol and the word buttons, no option to enable it anywhere. If anybody can help me it would be greatly appreciated!!
 

Answer:Synaptics Touchpad not working at all

it maybe one of the functions keys - on Toshiba and HP I know the function Key F9 or F11 with FN key
so you hold the FN key down (on toshiba a drop down menu appears at the top of the screen ) and then press f9 or f11 or any key that has a symbol that may look correct
that will toggle between enable and disable the touch pad
 

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So I've upgraded to windows 7 64-bit and now I'm having trouble even installing a Synaptics driver. No matter what version I use (I've been all over the internet, including Gateway's site) the install always fails, most often with this screen.

I know this is a tough one, but I'd appreciate your help.

Answer:More Synaptics Touchpad Woes

Have you tried loading it in Vista Compatibility mode?

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Hello Everyone, I do not usually use forums and other kinds of helps, but guys, this is hilarious.Or... it would be hilarious if happened to another person, yeah. basic data --Probook 455 G2Windows 8.1 64-bit(McAfee IS) So, my Synaptics touchpad started behaving in an odd way yesterday.That is: it works fine at startup, but the tapping surface stops reacting after a few seconds - sometimes after a few minutes. What remains is even more strange: the two buttons remain operational, and the bottom approx. 10% of the surface reacts to right and left movements, while the upper 90% zooms in and out whatever is on the screen... WHOA? And sometimes it goes back working for no obvious reasons. Before stopping again.Next: If I close the lid and open after a few sec, the wake-up process starts and the touchpad works fine until... go to 10.And it is not over: the tapping surface works fine IF I KEEP ONE OR BOTH BUTTONS PRESSED. ?? :-) naturally this is not a "solution" as all side effects of a pressed mouse button occur. But the pointer moves, yeah. Umm. [UPDATE: this later phenomenon was a seemingly software-related sticky Ctrl issue that stopped occurring] What I did this far:1. Driver check: driver uninstall -> reboot -> reinstall (no newer version offered, so the same) -> reboot -> no effect, same symptoms;2. Windows System Restore to a mere 5 days earlier stage: everything worked fine! but then McAfee vulnerability scanner reinstalled all the Windows ... Read more

Answer:HP 455 G2 synaptics touchpad is a mess now

So bad noone is able to answer this question. :-(Update:- touchpad always starts ok when ProBook is switched on, but halts after an indeterminable (that is always changing) time;- I am unable to determine the trigger - I do not know what (later starting background process and/or clash of processes??) causes this behaviour;- when operable it is like trying to drive a waterbed in the Monaco Grand Prix - lags and slides;- when stops the bottom 10% of the touchpad reflects to left/right impulses and the buttons work well;- quite often is starts again if I move a plug-in mouse and switch back to touchpad after a minute or so - but NOT always;- had a "sticky Ctrl" issue earlier (had loads of fun...)- this is NOT the same;- if the touchpad is stuck with no signs of life I switch off Synaptics processes from Task Manager - I gain a very strange touchpad without the extras of Synaptics and Shaking Like Hell. WOA? but it works for people with lots of patience.I think this is a challenging issue, so dear Hardcore Hardware Magicians - HELP ME!Cheers!

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I recently purchased a laptop. If i use the touchpad for a while or in certain places (the common room of my college sometimes) the touchpad begins acting wierd. When i drap the pointer along and lif my finger up, sometimes it moves back to it original position or somewhere near, s its difficult to select things.
Any help or ideas apreciated

Thanks,
Metaphoric
 

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Dear Team, I have recently upgraded the drivers for Synaptics touchpad on my HP laptop (HP Pavilion G4-2049Tx).Everytime I reboot my machine, or "Log On" Synaptics touchpad gestures doesn't seem to work ever since the drivers upgrade. In order that the gestures start working; I have to manually launch any Synaptics related process after log on.To my surprise; Synaptics is already a part of StartUp processes in my Windows OS still it doesn't get triggered at the time of boot. On the top of that; as always I have been facing overheating issues at the time of charging my laptop since quite a long.It becomes impossible to rest the "laptop" on ones "lap" while its getting charged. Kindly help me solve these issues. Thanks in advance!Cheers,Ameya

Answer:Issue with Synaptics touchpad

Hello Ameya,  can can you do a bios update and bios default on the unit and check once  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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i am currently having touchpad and mouse problems.i used my wireless mouse once and my trachpad stopped working compltetely.i have seen that this is a common problem but ive tried everything and nothing works. a hard reset worked once to get my mouse pad working again without the wirelss mouse but when i needed to click it was doing nothing. i have tried another hard reset but the mouse pad still didnt work. the mouse only appears when i plug in the wireless mouse in. when i go into settings there is not synaptics, so i downloaded synaptics for my laptop and it said "could not find OS specific program." so i unistalled the previous version, downloaded the version for my laptop but still said the same thing even though it was the version for my laptop.Any idea's????

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I have a T61 with vista SP2 .I have a Synaptics touchpad with the latest drivers as installed by updates(15.0.18.0)I believe that Synaptics has released Multi touch and gesture sute with the newer drivers , but I cant see such options.Multi touch works on my touchpad as I have downloaded and am using the Synaptics Scrybe software ( three finger gesture is used to initiate the software)So can anyone tell me where is the problem? Why I cant get Multi tiuch?













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Answer:Synaptics Touchpad query?

I believe the option is only available for the newer Thinkpads with the new touchpad. Even if it might be technically possible it seems like Synaptics didn't include that option in the software for the older touchpads. -gan

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Hi all,

I tried to install a wireless mouse for my laptop, which I could't get to work(!). No problem, except that when I returned to using my normal Synaptics Touchpad it had lost it's Virtual Scrolling capability. Also, its touch-sensitive areas no longer work.

Furthermore, Synaptics Touchpad seems to have (semi-)disappeared from my computer ("semi" in the sense that the touchpad itself still performs basic functions like moving and highlighting.)

Also, I can no longer find Synaptics in my tray.

I can't find the Touchpad anywhere in Control Panel to get at the settings.

IIRC, there used to be a Synaptics properties window somewhere that allowed you adjust all this stuff - again, I can't seem to find this anywhere.

(My computer: Dell Inspiron 5100, Windows XP, no other problems with computer.)

Many thanks for any help you can offer.
 

Answer:Synaptics Touchpad Problem

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My laptop was working oerfectly and then all of a sudden my touchpad began beeping out of control whenever i touched it.
the mouse will not move, tons of programs open up and then the cpu shuts off, also the keybord becomes disabled. at boot i hear a loud beep and sometimes get a mouse error and keyboard error. i've uninstalled the touchpad and re-installed but it did not work. had to disable touchpad and use external mouse, works fine this way. is there something i can do?

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Is there a real fix for the Touchpad? I went through an hour with HP support, who told me I had viruses and sent me to a fee-based support. I cleared my system myself and re-installed the driver, no luck. Finally just disabled the Touchpad and used a wired mouse. Issue solved. 

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