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Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Question: Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it

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Preferred Solution: Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

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i have dell inspiron n4050
3 days ago when i plugged in charger my laptop is not charging. when i put mouse on battery symbol it says "plugged in not charging"
when i shutdown my laptop sometime it getting charged(1,2 times a day).
when i start it same problems occurs.  a notification appears" The AC power adapter type cannot be determined"

Answer:Dell Inspiron N4050 "Plugged in not Charging"

Hi waqas189,
I’d suggest that you follow the steps mentioned below and check for issue resolution.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check for issue resolution.

I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
Also, we will need to determine if the issue is with the AC adapter or Battery. We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.

Start the computer by pressing the power button
Press the F2 key 2-3 times you will now be on the BIOS screen.
Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in.
Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to run a thorough test on the battery. You can download Support assist from the link below and run the PC CHECKUP on Battery to check for issues

Please let me know the findings.

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I've had my computer since June 2011 and now it says this when I click on battery. Right now, it's 89% charged and won't charge anymore. I went to battery status and it said "Battery Charging Disabled" but I'm not sure why since I didn't change any battery settings. Under battery health it says "your battery is performing normally."What am i supposed to do ? 

Answer:Inspiron 17R N7110 battery says "Plugged in, Not charging."

Hi katie629,
We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.
1. Start the computer by pressing the power button2. Press the F2 key 2-3 times3. You will now be on the BIOS screen4. Under the Main Tab look for the option that says AC Adapter Type5. If the Adapter Type says Unknown or None with the adapter plugged in.6. Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to update the BIOS on the system and check if the Battery is charging Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section onto the system and install it.
Please let me know if this helps.

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I have a Dell Latitude that was working fine until recently when all of a sudden the battery light started blinking orange and the battery would no longer charge. It says it's "plugged in, not charging"  and I've tried to shut down-disconnect the adapter-remove battery-reconnect the charger-turn on-uninstall the Microsoft ACPI-Compliant Control Method Battery-shut down-insert battery-turn on, but nothing has worked so far. Also, when I turn on the laptop, it turns on and off a couple of times before starting fully.
I tried to use a different battery, which shows a white light but still doesn't charge. Not sure what happened since it was working fine before.

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I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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This new Dell Inspiron 11 3147 just arrived today.
The AC Adapter is "plugged in" but the battery is "not charging."
I've looked all over for help for this, Dell Diagnostic has found no problem, and I've had trouble getting a hold of customer service. The most commonly suggested idea has been to uninstall and reinstall the Microsoft ACPI Complian Control Method Battery driver, which I have done.
The only thing I haven't messed with is the battery itself, which doesn't seem to be accessible without damaging the back, which is screwed on and secured well.
Any idea what's wrong?

Answer:Dell Inspiron 11 3147 Battery "Not Charging"

Update to my below post:
One day later, after the battery fully charged and all was well, I come back and it is back to the message "plugged in, not charging". I might see if reflashing the bios and rebooting will work again.
My original post on Dec 8, 2014:
I had this problem until this morning. In short, I updated the bios to Version A03,A03 (released Dec 2, 2014). Before that I did all the googling and messing about without success. Here's what to do:
1. Run "My Dell". You can access this by type Ctrl-Esc and then type in "My Dell" and clicking on the "My Dell" icon that comes up.
2. Click on the green "Drivers and Updates" panel. This should open a product support browser window.
3. Scroll down to the bottom beneath the section that says "These drivers match your selections" and click on the arrow next to "Bios"
4. Click on "Download file". Close all your other applications and run the file and follow the prompts. It will reboot for you at the end and the problem should be solved.
Good luck!
Version A03,A03

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My battery says "1% plugged in, not charging". I ordered a new battery, installed today got msg saying "battery not detected", i shut it down, took battery out, replaced, restarted (several time), same msg. I visited many forums and read many threads on both of these issues. Apparently both of these issues are common with Dell, but the general consensus of the community is that i need to do a Bios update..So i downloaded the driver for the Bios update and attempted to install is, but got a massage that the adapter AND the battery must both be plugged in, in order to do the can i "plug the battery in" when my pc is unable to detect the battery??!!!So i shut it down for like the 10th time this evening..took battery out and replaced it with the old battery..the one with 1% charge, but at least my pc is able to detect this one. I go back to the Bios update download, attempt to run it and get a msg saying battery must be 10% or higher to run the update **sigh** really frustrated now. I have seen people say its a loose connection and i should tap it near the motherboard...this did nothing. I jiggled adapter cord, nothing, i cleaned the connectors on the both batteries, nothing. I ran a diagnostic test thru on the battery and it came up as I ran troubleshooting..nothing found.. I am at my wits

Answer:"Battery not detected" and "plugged in, not charging"

You press the 'Power On' button for 15 seconds to release Static Flea Power before replacing new battery in the battery bay? By the way, what is your Dell model number and version of windows ?
Example: Dell Inspiron 3543, windows 10

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Hi all,

Laptop is a 5 years old HP Pavilion DM4-2153ca.

Issue started a few months ago when laptop was shutting down at 63% battery, and when I plugged it it would charge until 9x% and then say "plugged in, not charging".
In the meantime I upgraded to Windows 10 and the issue wasn't solved.
I formatted and did a clean install of Windows 10 and still not solved.
HP advised I revert back to Windows 7 as this is the "original" OS for my somewhat old laptop.

So I just re-installed OEM Windows 7 Home Premium SP1 that came with the laptop, and the issue got worse, now it shuts down at 96%.

I also uninstalled and re-installed battery drivers, didn't work.
I tested the battery in the HP UEFI Support environment and it passed, so I can't calibrate it.

At this point I don't know what to do, and I don't think it's a battery related issue because it never fully discharges. The laptop just shuts down before! Help!!

Answer:Laptop shuts down at 96% battery and "Plugged in, not charging" issue

This is battery issue, nothing relates to windows &or battery drivers, if any.

If you leave the battery plugged in all the time, with the main power on.
Sooner or later, battery will not be able to charge properly, as you encountered now.

The percentage you see may not be real, hence it may force the laptop to shutdown without warning.
There is nothing you can do, unless either get a new battery, or use it as home with main power on.

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Hi everyone
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
Thanks and Appreciated in Advace.
Haq Nawaz

Answer:Dell N5010 inspiron Battery (plugged in , not charging)

I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.

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My HP Pavilion dm4 laptop's battery was failing (it started shutting down with no Low Battery warning after barely 5 minutes after unplugging it, even with a full charge), so I purchased and installed a new one, which I purchased from

However, this new battery has me facing some new problems. I frequently see the message "Plugged in, not charging" over the battery icon in the lower right corner when the laptop is plugged in. I've tried multiple solutions to this problem, including:

-Removing the battery driver software and restarting the laptop
-Turning the laptop off, unplugging the power cord, taking out the battery, plugging in the power cord, replacing the battery and restarting
-Unplugging the cord from the wall while laptop is running, restarting the laptop, then reconnecting the cord

All of these solutions seemed to work, but only for a short amount of time, as it turned out. In all three cases, my laptop eventually started displaying the "plugged in, not charging" text again. I've tried multiple sockets in two different houses, but nothing seems to make any difference.

Another less annoying problem is that the laptop sometimes gives an inaccurate reading for the remaining battery life. I started working on the laptop when it was fully charged, and despite spending over an hour unplugged, the battery life never dropped below 100%. Shutting and reopening the lid caused the laptop to display the actual percentage... Read more

Answer:New HP laptop battery - "Plugged in, not charging" message

Its either that the new battery is faulty or theres some kind of power supply might want to have it checked out to see what the exact problem is and go from there.

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Well, the charger is plugged in, but it says not charging. This has happened twice. I would have thought bad battery or bad charger, except luckily the first time it occured right after buying a new hard drive. I did a hard reset on the battery and that worked.
Now, it has happened again. I tried the regular battery reset, but that did not work. I tried uninstalling device and reinstall..did not work either.
Oddly, what did work was the following:
I had about 38% battery left. I unplugged the power cord from both laptop and wall outlet.
I removed the batter. Computer went dead.
I wiped the battery connectors with a clean cloth several times.
I put the batter back in and turned the laptop on with battery only.
I plugged power cord into side of laptop, then into wall outlet.
Immediately, the laptop began charging again! 
I am not sure why this worked. Maybe some techy out there may know. When I tried the battery reset, I turned the computer off before taking out the battery. Then took it out. Plugged in laptop with power cord and powered it. Then shut down and placed battery in. I turned back on..but nothing...
It may have to do with having the laptop already on when taking out the battery, or placing back the power cord, or could just be the wiping the battery with cloth????

Answer:Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

Hi thelights007,
Please share the system model and the operating system installed. The error 'plugged in not charging' can be caused due to various reasons such as faulty adapter or faulty charging board.
You may try below mentioned steps which may help in fixing the issue. Steps to perform Flea Power are:

Power off the system. 
Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
Disconnect the AC Adapter and remove the battery from it.
Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
Reconnect the battery and the AC Adapter.
Once the system is powered on and booted properly, re-seat the battery. Check if you still get the error or not.
Boot the system to BIOS, tapping the F2 key on the Dell logo screen when you power on the system.
Press F9 key to load BIOS defaults. Once done, press F10 key to save and exit. System will restart. Check if the error is still there.
Try and wiggle the AC Adapter cable and check if that makes a difference.

If it still doesn't work, parts replacement may be required.
Hope this helps. Please share the findings.

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I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.

I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.

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So I've had this laptop (Toshiba Satellite C650-01V) since 2010 I think (I had it since I started university), and around early this month I've been having problems with my battery: it's not being charged. There's a message that says "plugged in, not charging", and I've tried multiple ways in trying to fix it. Each day it would lose 1% of power (It would be at 90%, then 89% the next day). At the moment, it's at 5%. At the bottom of my laptop is a little light that I'm assuming indicates how much power my laptop has or something (it has a symbol of a battery and a plug beside it). When I have my laptop plugged in with the AC-adapter it's green; when it's unplugged, it turns orange and starts flashing. I have no idea if it was green or orange when my battery was still fully-charged.
I remember I had to replace my AC-adapter last summer because my old one was damaged; but I don't think it has anything to do with that because it's been working fine until this month.

-I've tried the "shut down, unplugged AC, remove battery, replug, start-up, uninstall control method battery, shut down, unplug AC, put battery back, replug AC and start-up" method, but it didn't work.
-I tried disabling Toshiba Power Saver, but that didn't effect anything.
-I read somewhere that completely draining the battery might work (somehow), except my battery refuses to go any lower than 5% no matter what I do.

I'm beginning to think that my battery is just dead and gone. I really ... Read more

Answer:Battery Not Being Charged ("plugged in, not charging")

Yes, it sounds like your battery is dying. This is quite common, as they only have a lifespan of X number of charging cycles. Get a new battery.

A replacement laptop battery should be less than $100 US from the manufacturer. There is nothing wrong with generic batteries provided they are the EXACT same specification as the OEM battery (original equipment). These you should be able to find in the $50 -$60 range. You should be able to find a replacement battery on Amazon in minutes (or anywhere else - dedicated battery websites will provide you with more details for making an informed choice).

While not necessary I always buy a new charger to go along with a with a new battery.
It is VERY important that the charger have the EXACT same output voltage and amperage as the original equipment. Ignoring this rule can shorten the life of the battery, or the laptop.

Running the battery all the way down is a leftover from the days of NiCad batteries. It has no useful effect on modern Lithium Ion batteries.

The guy at Best Buy is an excellent salesman. A poor excuse for a human being, but a great salesman. I bet he won an award that year.

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I have a 3-year-old Toshiba satellite C655 with Windows 7. Last night, after I restarted it for updates, the battery symbol read "Plugged in, not charging".
This is NOT the first time this happened to my computer. A couple months ago, the same notice appeared. At that point in time I did some combination of shutting down, removing battery, unplugging etc. and it was fixed. Since then I have gotten a new AC adapter because my old one had a short.
Anyway, I looked around on the internet, tried a few things, and eventually came across these instuctions:
1. Disconnect AC, 2. Shutdown, 3. Remove battery, 4. Connect AC, 5. Startup, 6. Uninstall AC Compliant control method, 7. Shutdown, 8. Disconnect AC, 9. Insert battery, 10. Connect AC, 11. Startup.
Yay! It worked. I moved my computer from one location to another and it was still working. However, when I got on the following morning, it was back to the message "Plugged in, not charging". Also, the message came up again that I needed to restart my computer for updates even though I had done this the night before.
I retried the previous fix. No luck. I tried some other suggestions. No luck. In the meantime, I've taken out my battery so it doesn't die (my computer works with only the AC in, as well as with only the battery in, or with both). However, I use my computer a lot and I'm often in situations were plugging it in is not an option (I also don't want it to shut down every time I unplug it... Read more

Answer:Battery notice - "plugged in, not charging"

I would say get yourself a new battery. If you got 3 years use out of it your doing well

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Hi everyone,
I got a HP 530 laptop (vista home basic) from a friend to fix. It only powers on with battery power and not with ac power but it shows "Plugged In, Charging". If after powering up, you insert the ac adapter, it works fine although the battery doesn't charge.


Answer:"Plugged In, Charging" But Battery Discharges

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I've been having an issue which started this morning. The previous night, I forgot to plug in my Dell Inspiron N5050 after using it. I woke up to find that my battery had died (obviously). I plugged in the laptop, running Windows 7 HE 64 bit, and turned it on. It booted normally and I was able to do all of my tasks as needed. Then I noticed my problem. The battery icon down on the taskbar showed that the device was plugged in, but was not charging. It has stayed at a constant 2% charge for more than 24 hours now. The Battery Meter stated that my battery is performing normally, so I ruled the battery out as the cause. The adapter I am using is the default one that came with the laptop when I bought it, and it appears to be functioning normally as well. What could be the cause of this incident, and what can I do to fix it?

Answer:Battery Stated as "Plugged in, Not Charging"

Most likely you have a bad battery. Dell has had whole series of batteries that they shipped out in a not fully functional state. I have an HP laptop (about 8 years old now) that the battery took a "steamy one" and it will no longer charge properly. You can try this trick (it may not work, but worth a try because did work for me a couple times): power down laptop and take the battery out for 30 minutes; replace battery and plug in charger but do not power on; wait 4 hours of charge and power on. I had it work a couple times that it gave a full 100% charge. Again, if it doesn't work then sorry, but at least you tried.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 6004 Mb
Graphics Card: ATI Mobility Radeon HD 540v , 512 Mb
Hard Drives: C: Total - 461899 MB, Free - 373607 MB;
Motherboard: Dell Inc., 0VF0FR, A04, .6L454K1.CN7524108D0051.
Antivirus: avast! Antivirus, Updated and Enabled

Yesterday I had a Dell service onsite service technician come to my house to work on my computer. He replaced my palm rest, keyboard, touchpad and mousebuttons, and my WLAN card (had a V key missing, left mouse button was not working, and was having issues with high-bandwidth internet connectivity). Since he replaced these, my computer has stopped being able to charge. Unfortunately I did not notice this until after he left. My first question is, would Dell be willing to help me with this issue? My warranty expired August 23rd and I opened the previous warranty service before it expired.

So far I have flashed my bios, deleted and redownloaded the driver for the Microsoft ACPI-Compliant Control Method Battery in the Device Manager, shut off my computer without the battery and wiggled the charging jack to check whether it was a connection issue, and I have used an identical charger to the one I have. None of these have caused any change.

Any help would truly be appreciated. Thanks so much.


Answer:Dell Studio 1425 "plugged in, not charging"

More than likely the laptop battery will have to be can get an exact replacement from dell but i doubt any warranty will cover it.

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The battery stopped charging and the LED light on the laptop won't light up when the ac adapter is connected. The led light on the adapter itself is on. How do I get it to work again?  I also checked the battery status and it said "Excellent". I read somewhere that I should update the bios but now the laptoo won't turn on bevause even the battery is empty. I bought the laptop 10days ago.

Answer:My Inspiron 5459 is not charging its battery. "AC adapter is not recognized"

Are you using an original Dell Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Could you check this adapter on another system if possible? When you press the power button on the system, do you see any leds come on atleast for a second or two? Does the light on the adapter stay on and stable when connected to the system or does it go off?
Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records. If the system is under warranty, we can help book a service call.
Keep us updated.

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I recently did a clean install after my hard disc stopped working and had to be replaced.
Before this, my battery was working perfectly and lasted about 5-6 hours. However, after installing Windows 7 Ultimate x86 again, my laptop doesn't seem to charge anymore above 2%. The second I take off my adapter, the laptop turns off.

I can't find any drivers for the battery or anything related on the ASUS website. I was also wondering if this could possibly be a problem with my Hybrid Graphics, since my NVIDIA G210M graphics card wasn't working well either and had to be uninstalled.

I also tested to see if it was a problem with my adapter, but my laptop works without the battery connected, with just the adapter being plugged in.

So how can I get my battery working again without having to replace it? (I don't think it's a hardware problem anyways). Thanks in advance.

Answer:"Plugged in, Not Charging" - Battery

Hi there
Hate to say it but your battery needs replacing. It DOES happen on laptops from time to time especially if you have had the laptop a while.

Also modern manufacturing tolerances or QC isn't as good as it used to be --emphasis is on cheapness and get the stuff out of the door as fast as possible so you could have got a "bad" one too. Just the luck of the draw unless its within warranty period.

When they die they go quite suddenly -- no warning or whatever -- rather like car batteries -- OK one day and then dead as a dodo the next.


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First off I'd like to thank you for taking the time to read this thread. My issue is that my laptop has 11% battery life but isn't charging. It is just plugged in. I have uninstalled the drivers from the manager but nothing. I am operating a HP Pavillion. Any help or suggestions would be greatly appreciated.

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Hi there! I've been having a problem with my charger for a while now but it wasn't serious until recently. A month or two ago, my charger went from working completely normally to suddenly not being recognised. This wasn't a big deal, however, because by holding the charger a certain way to the left (kind of twisted) or bringing it underneath the laptop, it would charge like normally. For the past few weeks, however, a notice has been popping up saying

"The AC power adaptor type can not be determined" and then that follows up with a message underneath that stating that I should use a dell charger (this is the original dell charger we got with the laptop)"

This message however didn't matter back then because, by twisting the charger a bit, it would charge and so the message was irrelevant and would only pop up when the charger was plugged in and not twisted (as far as I can remember)

Over the past couple of days, though, i've noticed for my battery sign to sometimes randomly change to an X and, when you hover over it, it says "no battery detected." It will then randomly, a second or two or a few minutes later switch to "plugged in, not charging" and then to "plugged in, charging"; fluctuating randomly and for different intervals of time between these signs. This as well wasn't much of a problem as my laptop was still charging at times and therefore I knew it wouldn't run out.

Now, however, the... Read more

Answer:battery plugged in/not charging and then "no battery is detected"

What is the exact model of Dell laptop you have? Look underneath on the label for Model information
For Dells of that time period, you must use a genuine Dell replacement AC adapter or you will get the reduced performance at startup message.... the Dell adapters so I have read, have a chip inside that informs the BIOS of the laptop that they are indeed, genuine Dell adapters.

Read about this issue here- and especially about the little test you can do before your power is all gone- you should do it just once, and I think you will get the "Unknown" message....

Note that there is more than just one thing that can be wrong- the motherboard, the adapter chip, the power jack.... Please do NOT attempt the adapter repair at that site.... The power jacks can be replaced by a good repair shop that does soldering on motherboards.

test yours and if you do need a Dell AC adapter they can still be found but it does take some hunting since a LOT of helpful sales sites claim "Genuine Dell Replacements" but I have tried some of those and they did not work but when a real Dell AC adapter was connected, that BIOS message disappeared.

look on the label of the LAPTOP and see what AC Adapter watt rating ....ex: 65watt or 90w..... yours calls for and purchase the correct model.

I can help you find a genuine Dell if needed but test things first. Hope you can do this before the ba... Read more

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Relevance 94.25%

I have a Dell inspiron 1700;
I replace the battery and charger about 2 years ago, and it has since been working fine (before, this was a separate problem, where the battery was run down and charger broken).
For about a month, have been getting the "plugged in, not charging" sign with my battery icon in bottom right hand corner.
Also, on start up, it has the "A/C not compatible...." note. BUT, this charger has been working fine before now, with my laptop +battery.

I've tried taking the battery out; doing the BIOS thing; uninstalling under device manager &then scanning for new hardware when I've put battery back in. I've also checked the PA-number on the laptop is the same as the charger - both at PA-10.
I've looked at the inside of the charger cable (the pin bit) to see if it's gone wonky or fallen out - and it seems okay.
I don't really want to take my laptop apart because I won't be able to put it back together after ha!
Any ideas??? (except going to a computer-fixer-shop)? I don't know if I need to order a new cable (not A/C bit - just connector cable from laptop to A/C?
Any suggestions are most welcome!!

Answer:another "plugged in, not charging" dell - tried everything so far!

chances are its just the charger thats had it. the only true test for this is to try another charger. But one little test is to take out the battery and try and power the laptop on with just the charger plugged in, if it works its not the charger its more than likely the battery.

with a different charger as long as its output is roughly the same ~19v and 2amp+ youll get an idea to see if it works or not.

if it does charge then you have your answer. if it doesnt then you dig deeper and let us know whats what!

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Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

Answer:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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Relevance 88.74%

A week away because of log in problems (Which Continue) and I really needed you guys!!!!
Acquired a replacement charger board for an Inspiron 1545 from e-bay. Fitted no problem and the laptop works although the batter icon in the system tray says "x% available plugged in not charging" where the "x" started at zero and slowly, so slowly increased ??) to over "90% Not Charging" at which point I removed the power lead to prove that it was in fact working on battery.
Tried from device manager to uninstall the battery drivers but when the lappy rebooted and reinstalled them - no difference.
Having loosely reassembled the laptop can anyone give me a clue? Is this a software, hardware driver issue or is it in fact the wrong charger board?

Answer:Dell Inspiron Charger Board - "Not Charging)?

By the way, forgot to mention, I also changed the battery because I actually have a scrap Inspiron 1525 as well.

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Relevance 88.45%


I replaced the battery on my Gateway MA8 with a brand new one (non OEM). With the laptop turned off, the new battery charged well without any problems. But when I charge the battery with the laptop turned on, I see the battery icon changing from "plugged in-not charging" to "not plugged in" to "plugged in-charging" and the cycle repeats. The charging LED indicator also keeps turning off and on, following the icon messages (this indicator was constantly on when charging with the laptop turned off). Looks like the battery charging is getting messed up when Windows 7 is trying to monitor the status.

Applications also are exhibiting a strange behavior during this time. I had started a virusscan and whenever the battery icon changed to "not plugged in", the virusscan used to pause and would resume when the icon changed to "plugged in-not charging" or "plugged in-charging". Very weird!

I uninstalled the Battery ACPI driver through Device Manager, but that did not help. The other battery drivers are reporting up-to-date versions.

I tried removing the battery altogether and connected directly to the power. It works for sometime and then suddenly the laptop shuts off. So cannot use that solution either.

One other data point is that the original battery was 11.1V 4800 mAH (53 watt hours), whereas the replacement one is 10.8V 5200 mAH (56 watt hours). But it has the correct battery model number. Could this be a ca... Read more

Answer:New Battery toggling between "charging" and "not charging"

Hello and welcome drpvrvena mate sounds lie you have a dud battery my friend the voltage difference could be a possible cause even though it is only 0.3v.

The cycling stuff is also in my humble opinion indicative of a faulty battery. Now battery drivers?? I have never heard of such a thing I mean a battery is a battery I think maybe you mean something to do with the charge circuitry

But just a matter of interest try running these

download from bleeping computer

in that order delete any rubbish the malware scans find
Personally I would dump the AVG or at least pause it and see what happens with that charge problem.

If you ant to change to another security then let us know plenty of free suites and better than AVG (again not hard in my mind) .

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My battery light is flashing red and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for a couple of days and i've tried to just see if it'll go away but nothings happening.
I've only had this laptop for about 2 months.
Is there anything I can do w/o having to buy a new battery?

Answer:Inspiron 14z Battery Plugged In but not Charging

Hi nessar12 ,
Welcome to the Community.
i would like to inform you that this issue can be resolved by downloading the latest BIOS. In case that doesn't solve the issue there might be a problem with the motherboard. Please download and flash the latest BIOS.
Please respond in case you need any further assistance or clarification.
Glad to help!
Abhishek Banerjee
Social Outreach Professional

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Relevance 86.13%

I have an inspiron 3721 17R , bought it from a friend. It runs windows 7.  It has new dell adapter and an used dell battery (with dell name on it)
The BIOS shows 90W for the adapter so it seems recognized.  However,
   a/ When boot, the screen says battery not recognized, and will not be charged. I have to press F1 to continue

b/ after logon to windows, the battery icon says plugged in not charging.

Please advise

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Relevance 86.13%

 Suddenly my battery is not charging when I'm plugged in.  Laptop is  8 month old Inspiron 15 5559.
 The problem seems to've started when I installed the Windows 10 Anniversary Update on 8/2/2016.  Battery is at 81%, I'm plugged in but it's not charging.  In an effort to resolve the problem I went to the Dell Power Manager and changed the setting from Adaptive to Custom, then set it to start charging when at or below 90% and stop charging at 99%, but that didn't help.  I rebooted and checked again but again no help. 
 What can be done to resolve this?

Answer:Inspiron 5559 Battery not charging when plugged in.

Go to Dell Drivers and Downloads and see if there are updated drivers for windows 10. 
Change back to original settings on Power Settings.

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I purchased an Inspiron 15 7537 four weeks ago. This afternoon, I noticed some odd behaviour with my laptop's battery notification icon in the taskbar ~ 
Scenario 1
When laptop is NOT plugged in ~• Taskbar notification on mouseover says "73% remaining"• Icon shows battery meter with slight drop in usage• While I am using the unplugged laptop, the battery meter does not drop from 73%
Scenario 2(a)
When laptop is first plugged in ~• Taskbar notification on mouseover says "No battery is detected"• Icon shows a dimmed battery, plug on the left, and a red X
Scenario 2(b)
Approx. 60-90 seconds after laptop has been plugged in ~• Taskbar notification on mouseover changes to  "73% available (plugged in, not charging)"• Icon shows regular battery with a plug on the left side with slight drop in usage

Given these three ambiguous notifications, I don't know if it's my battery that is not working as it should or the notifications icon is on the fritz.
All three scenarios occur regardless of whether the AC adapter is plugged directly into the wall or into a power bar/surge protector
I am using the AC adapter that came with the laptop
The LED on/off light is lit in both Scenario 2(a) and 2(b)
I have not removed the battery and reseated it (involves removing four screws and entire bottom panel and, unless push comes to shove, I'm not comfortable doing this)
I have not checked the... Read more

Answer:Inspiron 15 7537 • Battery Plugged In, Not Charging

UPDATE • Since I opened this thread 22 hours ago, there was no change in my battery meter notifications until I decided to take a look at the BIOS. Pressing F2 or F3 during a restart when the Dell logo was displayed did nothing but adjust my volume settings, so I entered the BIOS through Windows 8.1 PC settings option. 
Under "Battery Health" the info said "This battery is performing normally" so I exited without saving any changes (I didn't make any changes, but this seemed the best exit strategy to use given my options).
Now the battery meter notification says I have 31% available (plugged in, not charging).

[Shaking my head]
Thoughts anyone ??

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Relevance 85.26%


1. It reads 99% available (Plugged in, not charging).
2. HP Battery Care Adviser tells me that the battery needs replacing.
3. Battery was losing a charge (Plugged in, not charging) whilst on the HP dock. I transferred it to the charge on the computer itself and it charged up to 99%. The dock still reads my peripherals (external hard drives) just fine.
4. I don't need portability with my notebook. The reason I have it is because I typically spend nine months of the year in one country and three months in another. Otherwise, I'd simply use a desktop. So, I've only used the battery without the charger in a handful of times.
5. Notebook is only eleven months old. I have no other problems.
6. I run Vista 32bit SP1
7. I read online that a BIOS flash may solve the problem. I'm not too keen on a BIOS flash; but I checked just to make sure, and yes, HP released a new BIOS 7-2009. My own is, of course, a year old.


1. notebook runs fine; if it ain't broke don't fix it.
2. This computer is like the Berlin wall of my life. If this goes, the whole thing goes; so I tend to be paranoid.

What do you think? Do I get a new battery? Do I just be fastidious about backups and not worry about it? Your thoughts appreciated.

Thank you.


Answer:Laptop Charger reads "Plugged in, not charging"

If you don't use it on battery then I would say no need to replace it - its not required for the proper operating of the computer. It does provide one nice feature, if the power goes out then you can keep running the laptop and not have it power off on you and lose your data. However being less then a year old I would be contacting HP and complaining, a battery should last more then that. If HP advises a BIOS update when you talk to them then I would do it, if it breaks its their fault, but it doesn't affect the data on the drive which if you care about then you'll already have it backed up to at least one other location.

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Relevance 85.26%

hey guys i know the general solution to the problem "uninstall Microsoft ACPI Compliant Control Method Battery" and all but like an idiot.. i uninstalled mine in safe mode = its not showing up again like it would once you scan for hardware changes..


I need a way to get my Microsoft ACPI Compliant Control Method Battery back because now I have TWO problems.. 1, still won't charge.. and 2, I cannot see the battery icon or enable it and don't have my Microsoft ACPI Compliant Control Method Battery.

Please Help!! =[[[

Answer:"plugged in not charging.." - driver deletion issue!!

I have userd the method on a few laptops, It is only partially succesful. But, Nomally on a reboot, it reinstalls itself unless you do actually have a hardware problem in your machine.

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Relevance 85.26%

Hello all,
I need help. I'm pretty frustrated with Dell and I'm hoping there's some resolution I can find here, because the four tech support/customer service reps I've spoken to have been unable to resolve my issue.
I ordered my XPS 13 9350 on Monday July 29th, with 2 day shipping. It arrived on Wednesday, the 31st. I plugged it in, started it up, and began configuring it. Once I got to Windows, I noticed the "Plugged in, Not Charging" status on the batter in the task bar, with a battery of 1%. I did some research and found a number of suggestions, but most of them either A) happened to their laptop after they had owned if for a while and/or B) it would not charge past a certain percentage. I ran a diagnostic at startup and it indicates it cannot detect a battery. The Diagnostics page in BIOS indicates no battery communication (though the stock 45W charger is working fine). BIOS version is 1.3.3, and I know 1.4.4 is out, but Dell requires there to be at least 10% battery to update BIOS and well, I fall about 9% shy of that number. Splendid. 
After this initial investigation I hopped into tech support chat. After some discussion, it was recommended to return the defective device and receive a new one. Annoying, but acceptable. After being transferred around to a number of CSR's I eventually was told I could not return the device for a new one, so I could either send it in to be inspected and fixed which would take 14 business days, or go bac... Read more

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Relevance 84.97%

brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>

Answer:New Dell inspiron 5559 plugged in not charging...

Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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Relevance 84.97%

. My Dell Inspiron 5535 is charging only up to 66% and stops.
. I now have Windows 10, upgraded from Win 8.1 over a year ago.  It had been correctly recharging until about a few weeks ago, when it charged to 86%, and then to 68%, and now 66%.
. I have tried:  removing AC cord, re-booting, also removing battery and reseating.  I have uninstalled the Microsoft AC adapter file and the ACPI file, and they reinstalled when i powered on again.  My cords all appear in good condition.
.  computer starts and operates successfullly without the battery.  
.  I tried to update the drivers, but the response was the drivers available are current.
I am "assuming" the battery is bad, but purchasing a new one might not fix this problem.
Any ideas or help please?  Thanks.

Answer:Dell Inspiron 5535, plugged in not charging.

This might help you.
Check the battery health.

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Relevance 84.97%

When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:

- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer

So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.

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Relevance 84.97%

i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine. 
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled. 
here is the image of the situation

if you need any other info then kindly tell me i'll provide that too

Answer:Dell Inspiron 15 3521 plugged in not charging

Check your system setup  -- F2 at powerup.  Is the AC adapter recognized or showing "unknown"?

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Relevance 84.97%

I have purchased a new power adapter and battery, my issue is that the system continues to think that there is something wrong with it. When you bring the batt meter up it states that the sys is plugged in but not charging. Not sure if it is related but the only problems in device manager is associated to BASE SYSTEM DEVICE location PCI BUS2 device 9, function 2 & 3 w/a physical device object name:\device\NTPNP_PCI10023 & 24. I've read some have gone from a 60hz adapter to a 90hz, some say update bios, but I have tried everything that I can think of but the 90hz adapter. PLEASE IF ANYONE CAN ASSIST IN THE DIAGNOSIS WEATHER WANTED OR UNWANTED KNOWLEDGE IS GLADLY APPRECIATED


Answer:dell inspiron 1525 plugged in not charging

You mean 60 watt and 90 watt?

Only thing I can suggest other than updating the bios, is to reset the cmos, but on that model requires you to totally disassemble the laptop to remove the cmos battery, thanks Dell.

Resetting the bios with the battery and AC adapter unplugged may allow it to start charging again, a slim possibility.

Sometimes it is a defect with the motherboard.


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I bought this laptop -new- (Inspiron 5555) from HHGregg (a mistake, because they are not in my area anymore so I cannot return it).A few weeks after buying it, with normal usage, normal charging, the battery STOPPED charging.I have read many forum posts and seen that this is a common issue with DELL. I read some forums that said buying a new charger would work, as the battery test in BIOS says that the Battery is performing as normal, as well as running my own Battery test (also normal).This worked for a few days, and then went back to normal.I read another forum post that says to go into your BIOS and change the charging setting from Adaptive to Standard. I did this, and it did not work, as well as changing it to all the other charging settings just to see it that made a difference.I cannot update the BIOS, even if there is one, which I dont think there is, because my battery wont charge to 10%. I am stuck on 0%. So even if I wanted to unplug it to move to my desk from the couch I could not. 

I have screenshots of Dell Power Manager telling me that the power adapter cannot be determined, even says this with the ORIGINAL charger. - and the "Plugged in, not charging" warning down in the bottom right taskbar.Bought this not too long ago, only a few months, cannot return, and can't afford to just go out and spend another $600-$1000 on another laptop at the moment.Many people said NOT to send it in to Dell because they will replace the motherboard/battery... Read more

Answer:Dell Inspiron 5555 (Plugged in, Not charging).

Was this purchased as a new system?   It's not  a current one - you should check to verify whether it's in warranty or not (it will need to be registered with Dell to activate the warranty):
This is a 2015 model system so even if it's new to you, it may or may not have a remaining warranty.
If the system is OUT of warranty, go into Setup (F2 at powerup) and check to make sure the AC adapter is listed there -- if it shows "unknown", the battery will not charge.  In that case, the first thing to try is a new OEM Dell AC adapter.  If that doesn't solve the problem, the DC jack is next to replace:
And if that doesn't solve the problem, replace the mainboard.
If the adapter IS recognized, will the battery charge when the system is powered off?  If it will, but won't when operating, it may be a Windows driver problem or setting.  
If the system WILL NOT charge when powered off and the adapter IS recognized, chances are it's a bad battery.

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Relevance 84.97%

I have a "Dell Inspiron 15 i5558-5718SLV Signature Edition Laptop", and when i plug in with the power adapter, the system comes with a message unknown adapter and during the boot, and the battery does not charge at all. the battery icon would have a message : "Plugged in, But not charging"....
I have tried with a new adapter, new battery, the issue still is there. What would think the problem could be ?

Thank You

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Relevance 84.97%

This laptop is less than a year old (OS: Windows 10) and is getting the "plugged in not charging error." The unknown AC watt error pops up when booting the laptop and I have to unplug the adapter just to get to the desktop. The AC adapter will sustain the battery although it obviously drains over time when being used, but slowly. The AC adapter and battery are those which came with the laptop. Also, the backlight for the screen and LED light on the laptop do work when I plug in the adapter.
I have tried the following:
- BIOS reset- BIOS update- BIOS Diagnostic Test & Dell Diagnostic Test- Blowing into DC Jack- Testing a new Dell brand/approved ac adapter- Testing a new Dell brand/approved battery- and basically anything else Dell has suggested through its troubleshoot suggestions
Any other thoughts here? Next step is to contact technical support as the laptop is under warranty. 

Answer:Dell Inspiron 5559 (New) Plugged in Not Charging

Contact Dell for warranty support - one of three things is bad:  the adapter, the DC jack in the system, or the mainboard.   The warranty will cover the repair (assuming it's not due to a physically damaged adapter or DC jack).

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Relevance 84.97%

Laptop is about 2 years old just started getting "plugged not charging" on battery, followed all instructions on line etc., bought new charger and new battery updated all drives updated BIOS etc still getting "plugged not charging". Please help. Am using PCMatic for security and Dell Assistant with not resolve.
I have tried everything, I mean everything.

Answer:Plugged, not charging. Dell Inspiron 15 5000 win 10

Hi JoJo827, and welcome to TSG.

It sounds like you may have the same problem as this thread dealing with a different Dell model laptop. I don't know at this point if your model has a separate power jack cable or if the jack is directly attached to the motherboard.

EDIT: If you can give us the Service Tag number of your laptop, we can determine the full and exact model number and hopefully determine if your power jack is on a cable or directly on the motherboard.

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Relevance 84.97%

Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the , but it didn't hepl - the program freezes on the first step "Now configuring the program..." Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Relevance 84.68%

Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards

Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

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Relevance 84.39%

Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
Welcome to Lenovo Community!
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
Hope to hear back soon
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Relevance 84.39%

I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Relevance 84.39%

I bought a new adapter (universal, 9.5V-24V) and set it on 18.5V like my original charger was. It worked for a while and then stopped charging (although it still powers the computer). So I tried uninstalling Microsoft ACPI-Compliant Control Method Battery from the Device Manager and rebooted, nothing happened. Eventually I got it charging again when I set it on 19V, but now it seems to decide it doesn't always want to charge it like that either. So now, when it stops, I either take out my battery and put it back in (does not always work) or differentiate between 18.5V and 19V.
Is there a possibility that Compaq has a fail-safe against using third-party chargers? Or could it be a software malfunction somewhere? I'd like to try everything before I go buying a new battery/charger.
Before you ask, I have charged my comp with a Dell charger and it worked (then again it was only once so I don't know about what it'd do in the long run).

Answer:Compaq laptop "plugged in, not charging"

Does is says "plugged in, not charging" when battery is at 100% or around 100% like 80-90%.
Because its normal for laptop to turn off charging when battery is nearly full to let it discharge for a bit and then turn on charging again.
If battery isn't charged when it drops low for example 50-60% or lower then its a problem.

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I'm using a Dell Inspiron laptop that I've had for a little over a year. All of a sudden it stopped charging today and nothing I do seems to work. When I plug the charger in, it works normally for a few seconds, then stops and says "plugged in, not charging" instead of "plugged in, charging". I've tried uninstalling the Microsoft ACPI-Compliant Control Method Battery driver and reinstalling it, but it's just not working. Any suggestions would be much appreciated. If the problem is unsolvable, how do I know if I need to replace the battery or the charger?

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Relevance 84.39%

I am not able to chargr my laptop.
Sometimes the battery is taking charge and is lasting around 5 hours
but rest of times the atatus shows "Plugged in, not charging"
Where does the problem lies?

List item

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Relevance 84.39%

All, my Inspiron 15 5000 15-5545 is having an error with the battery charger saying that it is not recognized and that the charger will not charge my computer.  I know that this is an official Dell charger (it is the charger that came with the laptop) - so there shouldn't be an identification issue.  
I have noticed that there is a pin problem, however.  There are six pins in the laptop charging port (2 for charger identification in the middle and the four other pins that connect to the charger itself at the 3, 6, 9, and 12-o'clock positions).  Whenever I plug in my charger the pin at the 6-o'clock position gets bent upward towards the 2 identification pins.  This may also be bending the identification pins upward, but I am not sure because it looks like they are in the same place, just the 6-o'clock pin is not in the same place.  
I believe that this may be the issue, and has this happened to many people before?  Is there a permanent solution to this?  Do I need to replace my charging port?

Answer:Inspiron 5545 AC charger not recognized (Battery plugged in, not charging)

It sounds likely there's damage to the DC port, yes.  You may want to try another adapter before replacing that.
The DC jack:

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Relevance 84.39%

hi my INSPIRON N 15 3521 dont detect battery plugged not charging  . i
i tryed to update my bios A07 but it is impossible without battery 

Answer:INSPIRON N 15 3521 dont detect battery plugged not charging

Please power off system. Remove all peripherals, AC adapter, battery and then press "Power On" button for about15 seconds to release Static Flea Power. Replace battery, adapter and then power on system. Hopefully battery's charging is fix now.

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Relevance 84.1%

One day the battery had 30% charge, and I noticed it was not charging. I tried reinstalling the battery drivers, restarting the computer, changing AC adapters, taking out the battery, but the battery would not charge. However the battery would discharge perfectly fine. If i took out the charging cable, the computer would run perfectly fine. I read somewhere that updating the bios would solve the problem, but at that time i only had 8% charge and I need 10% charge to update the bios. Today, I randomly put the battery back in, and it started charging! However, later in the day my battery stopped charging. At this point I had enough charge to update the Bios and even AFTER updating the bios the battery STILL will not charge. I KNOW my battery is perfectly fine! It charged today and it discharges fine. I tried everything I would think off. Any ideas or help would be really appreciated. Sorry for the long post.  

Answer:Dell Battery Plugged in Not Charging

If the power supply is working, then the problem is the DC socket. Either the power board or the entire system board (depends on the model) needs to be replaced. The DC socket solder connections can fail because of stress on the DC power cord.

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Relevance 84.1%

I've recently had a few problems with my Dell Inspiron Laptop. It is plugged in to the AC adapter, but when I check the battery status I get a message saying '4% available (plugged in, not charging)'. This means that I cannot work on my laptop unless it is plugged in. The battery light on my laptop flickers a dim blue colour. I also don't want to buy a new battery for it to not work in my laptop either.

It also seems to get really hot when it is plugged in, and occasionally it will switch off unexpectedly. I'm guessing the reason the battery won't charge may be something to do with the motherboard and over-heating.

Any suggestions on what I can do to fix this problem?
Probably my own fault for buying a Dell...Haha!

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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I had the common problem of charger being plugged in but not charging, I tried all the reboot and tapping the power button etc, etc... None worked, so as long as the computer worked when plugged in I carried on, until now. It has completely died on me now, so help...

Answer:Dell laptop battery plugged in not charging

You need a new battery.

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I have a Dell Latitude E5400 and whenever i plug in my charger it says plugged in not charging. If I take out the battery my computer still works but my battery is down to 12% and if i take out my charger it starts to go down.

Answer:Dell laptop battery Plugged in not charging??

You have encountered a problem with the Advanced Configuration & Power Interface, which is a known bug within certain copies of Windows 7. There are several methods of fixing this problem. The first is to open devmgmt.msc from the Run box and to click "Microsoft ACPI-Complaint Control Method Battery". Right-click it and tell it to uninstall.Then, power the computer off. Wait for about a minute, then make sure you are working in an environment that does not conduct static electricity. Unplug the computer. Then, pull the battery out of the unit (if a notebook form factor). Turn the computer around, and hold the power button for 45 seconds. When finished, press it normally. Put the battery back in, and plug the computer in. It is recommended not to go further on some models. While some sources state uninstalling the controller and rebooting does it, I strongly recommend to let the computer charge up, and then power it up when the battery is full. This ensures that the problem will not reiterate for a while. The battery level should register as 100% and the issue should be resolved upon boot.Glad to help you. If the answer given was helpful to you, please give it a thumbs up. If you have more questions, please feel free to post back.

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This is the problem i had, copy link works when you down grade to A09 bios

Answer:Dell laptop battery plugged in not charging

OK, then leave it. Never change bios just for the heck of it.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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shows only 2% charged and battery will not charge.... HELP... need to fix this. If I unplug the power, and plug it back in, it will show it is charging for about 20 seconds but then stops charging and the percentage does not increase.. does anyone have an idea what causes this and/or how to fix this?

Answer:Dell laptop battery Plugged in, not charging

What exactly are you trying to charge?Are you charging it with the charger that came with the device? It's possible that the charger you are using doesn't provide enough amps to properly charge the device. If you were using the charger that came with it, have you tried a different charger?Lastly, have you tried a different outlet?User Info Page Biography for full specs.

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My computer is two years old and i noticed today that my battery meter hasn't moved any since last night. I have it plugged in but its saying that it's not charging. I tried unplugging the charger and plugging it back in but it hasn't changed anything. Any help would be useful. Thanks.

Answer:dell laptop battery plugged in not charging

The meter may be in errorThe identify battery circuit in the charger may be bad The battery may be bad - most probable as batteries last about 1 year.Does the battery charge in another charger?

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Dell laptop - Inspiron 1720 is not charging the battery. When plugged in the laptop works but shows no battery deteected.

Answer:dell laptop battery plugged in not charging

Have you tried removing the battery and re-inserting it?Make sure the laptop is powered off and unpluggedThis just makes sure that the battery has not moved slightly out of place, and that all of the connectors match up

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My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying  "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?

Answer:Battery not charging, message says "Battery has experienced permanent failure"

It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.

Hope this helps!

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It's been a rough few months with this problem. I can't tell if it is hardware or software, and I've tried almost everything.
This is a list:
Bought new charger (Fixed for a little, then problem shows up again)
Reinstalled windows 10 and 8
Reinstalled drivers
Updated bios
Replaced charger port
It stopped for a week or two, and now it's back.
I have a Dell Inspiron 5547 that is about one and a half years old.

Inspiron 5547

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Hi all,

My laptop has had this problem for a while now but I've never bothered to do anything about it. Even though it's plugged in it says 5% plugged in, not charging. It was at 10% a week ago but now it's dwindled down to 5%.

Does anyone know how to fix this problem?

Answer:Laptop "plugged in, not charging"

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i got this used i7 laptop from someone for Christmas and its great and it was charging perfectly fine while the laptop was on/in use (like most laptops do) for a couple days not issues, then i noticed when plugging it in to go charge it because it was 10% and i see "plugged in, Not charging" i've tried everything. i took the risk and got a new battery no luck still the same thing. done most of the troubleshooting on the web still nothing.

fishy thing is when the laptop is off like shutdown it charges :/ but as soon as you switch it back on with the cord in ofc it goes back to the same problem "plugged in, not charging" its a real pain now.

Answer:Windows 8.1 "plugged in, not Charging"

What are the steps you have tried?

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I have just noticed that my laptop (packard bell - 6 months old, using Windows 7 Home Premium) is giving me this message. The orange / blue light which normally comes on when the power lead is plugged in is not lit. I've had a look via Google and there seem to be any number of solutions, but would prefer to have a solution suggested my members of this forum as they have proved so helpful in the past.
So - Can someone please tell me what steps I should take. Thanks very much.

Answer:Laptop "Plugged In, Not charging"

It's either the plug or the socket (most likely). 6 mths old? Take it back under warranty.

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I have a 4 month old Dell Latitude E6230. I have had no problems with my AC adapter or battery until yesterday. Suddenly I started getting the "plugged in, not charging" message for my battery, and it has drained to 0 since then despite being plugged in. If I remove my battery and put it back in, it will charge for 5 seconds and then stop charging. The computer works with no battery only being plugged in. I have already poured over forums where people with similar problems have tried many things.

1) I have restarted my computer while unplugging/removing my battery in every possible order imaginable. This has not helped. I have even tried leaving the battery out for extended periods of time to see if it was overheating. This is not the problem.
2) I have uninstalled the ACPI-Compliant Control Method in my device manager and restarted/reinstalled. This has not helped.
3) I am using the same Dell battery/AC cable that came with the computer. I know that this problem occurs when one uses non-Dell products.
4) I have updated my BIOS. No help.
5) I have tried using every single power plan possible. No help.
6) I have seen that the problem is probably due to the data pin my power plug not identifying my battery as a Dell battery, but the pin is not bent or damaged, and as I mentioned before this is the same battery that Dell provided with the computer that has worked since I got it.
7) I ran the dell diagnostics on my battery and it said everything was healthy.

What next... Read more

Answer:Yet another "plugged in, not charging" thread

Welcome to the Seven Forums.

Ask your IT dept if they will lend you another battery for a quick test of the charging system on your laptop.. or maybe borrow a battery from a co-worker.

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I've had my Dell Inspiron 5558 for just over a year at this point, and for the last six months or so I've been getting the common "plugged in, not charging" error most of the time when I plug my laptop in. The solution I've been using and the only way to get my laptop to charge right now seems to be to open a bunch of tabs and start programs, plugging and unplugging the laptop until the charge light comes on and it charges normally. I'm at a loss as to why this happens but it does usually work. I found the recent BIOS update which I hoped would fix the error and have installed it but nothing changed. Do I need to order a new battery (or charger?) Any help would be appreciated. I have a Dell Inspiron 5558 running Windows 10.

Answer:"Plugged in, not charging" error

Hi,Welcome to our community. Run through the hardware diagnostics to check if there is any hardware faulty in the system. You can click here to find the video with the steps to run the hardware diagnostics.Also, Follow the below steps and check if there is any difference in the performance:- Remove the battery and then disconnect the AC adapter if connected.- Press and hold down the power button for 15 seconds then release it.- Reinsert the battery and then reconnect the AC adapter.- Turn on the computer

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Hello and Merry Christmas, 
I purchased the XPS 13 9360 in January 2017 and I am receiving the "plugged in, not charging" error. The AC charger that I am using is 45W and purchased from the Dell website.
This is the second time this has happened since I bought the laptop. In June 2017, I received the "plugged in, not charging" error and purchased a new charger from Dell ("Dell Power Adapter Plus - 45w" for $60). There were no issues until October 2017. I see the same "Alert! The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available." message when I turn the computer on while plugged in.
Please advise if this is normal or if I have received a faulty laptop or chargers. I would prefer not to buy a charger every 6 months. Also please advise if either my laptop or my new charger is under warranty and how I can proceed to from here. 
Sincere thanks, 

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I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Answer:Dell laptop not charging..getting message plugged in not charging

Quote: Originally Posted by sirisha

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

Kindly perform these steps and let us know, so we can advise you further.

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I have the "plugged in, not charging" issue with my Dell Inspiron 1100 laptop. This has been going on for the past week and although I'm able to 'resolve' it by following the steps below, it will return after 2 or 3 power ups.

>Disconnect AC
>Remove battery
>Connect AC
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).
>Disconnect AC
>Insert battery
>Connect AC
(Source: "Plugged In, Not Charging")

When I'm experiencing this problem a warning message will pop up on power up identifying an issue with the AC adapter.

I'm trying to find out whether this is a Windows 7 problem (as I think I read somewhere), given that the steps above does temporarily fix it, or whether in fact there is a genuine issue with my AC adapter, which needs to be replaced.

Or, rather, does following the steps above merely trick the laptop into accepting a dodgy adapter that needs replacing?

I'm using the original adapter that came with the laptop, incidentally. Would replacing it with a generic likely resolve this daily occurrence?

I appreciate your time and advice

Answer:Dell battery 'plugged in, not charging' - Win7 or hardware?

I would seriously doubt W7 on this and first look to physical battery and adapter connections and wires or the adapter itself ! Also if this is after a clean or fresh install of W7 did you install all and the latest updated drivers off the mfg'r. site?

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
Welcome to Lenovo Forums.
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

I hope the above information helps.
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
Welcome to the Forums.
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
Support phone list

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Hi all. My battery wouldnt hold a charge so i decided to replace it with a new dell extended life battery.
problem is, when i plug in the charger all i get is plugged in, not charging.
i have tried
1- removing battery and charger and holding power button for 20sec
2-deleted and reinstalled the battery drivers
3- loaded my bios by default
i have tried another dell charger, though mine is proper volts and amps also.
i have heard some people need to update bios, but i cant do this now battery is at 8% and i flung the old battery out.

any ideas?

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Hi there,
I have some serious trouble with my Latitude E5540. In Windows (10, 64bit), it says that it's working on AC, but does not charge. It stays at 39%.
I've done some reading on the Internet and found several approaches which I followed. I updated BIOS and cleaned the connectors of the battery, which obviously didn't help.
Now, I've really run out of ideas and cannot come up with anything more. I've contacted Dell support, but I guess they won't help because the device is more than two years old and I only had 1 year NBD service.
Something I haven't tried is uninstalling the battery hardware from the device manager. Is this a serious option?
I'm looking forward to hearing from you. Any suggestion is most welcome! Thanks in advance.


Answer:Latitude E5540: "Power connected, battery not charging" at 39%

Hello, Nice to hear from you. The battery seems to be the culprit here. Should you wish to go ahead with purchasing battery do do PM us the system tag# by clicking on my name in blue and then select send a private message. 
Though you mentioned you do not have a spare battery, can you borrow one from somebody or take it to a local store to try (if possible)

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Hello guys I need help... My Dell Inspiron 1420 laptop has a weird problem. the laptop does not recognize the power adaptor and hence it is not charging but when I remove the battery and keep plugged in, it shuts down. (That means battery is fine just not charging). I can not bypass the battery coz if I do, the laptop shuts down. I had to take the battery to another laptop and get it charged. When I return it back to my laptop and plug in, it displays 2500 hours remaining-not plugged in. when I remove the power adapter, it displays 2 hours remaining-not plugged in. Please help me!!!

Answer:dell inspiron Battery not charging

It might be worth it to buy another power adapter, like this

If that doesn't work, then the problem is on the soldered connection on the motherboard that the adapter plugs into.

Maybe one of the geeks here can tell you how to rest the socket before you spend money for an adapter that might not be needed.

You mentioned that you charged the battery on another laptop. If the power adapters are the same (carefully read all the specs posted on the adapter), try swapping out the adapter and see if it works on your Inspiron 1420.

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In another very old thread that I could not add to, one writer suggested removing the battery and running the laptop off the charger.
So I removed the battery. The charger was already connected to 120VAC so I plugged the connector into the laptop with the battery removed.
The screen flashed for one blip and went dark. So I pulled out the connector from the laptop. Screen flashed for one  blip and went dark.
Repeated with same results.
Then it dawned on me that the laptop was only seeing power just before the connector reached its end of travel. So I inserted the plug into the laptop and pulled it back out about 1/16".
Problem solved. Power supply was good. Battery was good. But mating between connector plug and socket was not connecting at end of travel. Pulling the plug gently out of the laptop just a fraction of an inch did the trick and I am back in action.

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I have got problem on my laptop, I already had a problem where my laptop used to go on sleep mode whenever I plugged the charger or press the brightness increase or decrease button, but i managed to work despite the problem. But, now my laptop has stopped charging at all,
whenever i put the charger my laptops shows sign of charging but donot actually charges, as the charging light remains off ... if i try to move the charger tip then the charging light glows sometime. I am really in a problem so plz help me.

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Hi! I have Dell 3330 with all the original components ( battery / Adapter ) running windows 10.1 64 bti. but my machine has a strange problem it charges my laptop's battery to 42% only and after that it shows 'Not Charging' message on mouse over. I did run the dell diagnostics for which battery passed the result. 
I did try some  tricks of uninstalling / disabling battery drivers and updating them after a restart. 

Removing the battery .. drained out any charge on the motherboard by pressing it for 20 secs or more. 
But the issue is same it is still not charging after 42% .. Surprised!?? 
Kindly suggest what is wrong where with the software.

Answer:Battery plugged in not charging- Dell 3330 with all original packaged components

Hi Saurabh78
Thanks for writing to us. 
When did the issue start?  Please update the BIOS from and observe for any changes. 
Try this battery on another machine or another battery on this machine, which will give us a clear picture of the cause. 
Most of the time we are looking at a faulty battery in these situations. 
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message


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Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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I have kept my laptop plugged in but recently, hovering the mouse over the battery icon at the bottom right corner of the screen gives "5% available (plugged in but not charging). Right click displays "Desktop mode battery charge". Click on this gives a form with tabs: Status, Battery Health,Desktop Mode, Longevity Mode.
The status tab shows:
Battery Capacity 4%. Battery charging disabled.
Enable Dell Intelligent Display in battery mode (unchecked)
Enable Dell Extended Battery Life (checked)
Remind me when Dell Intelligent Display or Dell extended Battery life is on (checked)
Settings - greyed out
The Battery Health tab shows a picture with a battery and a tick and "your battery is performing normally"
Option Desktop Mode is selected.
The other two tabs did not give useful info.
As an experiment I disconnected the battery supply. A warning picture of the battery showed briefly before the whole machine went dead.
Any ideas how I can resurrect the laptop?
Why was it not charging and stuck at 4-6%.

Answer:Dell Inspiron 3521 Battery not charging

Batteries not charging can be caused by a number of reasons but the three main ones will be a)Duff battery; b)Duff charger and c)Duff connector on the motherboard.
But in your comments you say that Battery Charging is Disabled. Is this a Dell Option that you can untick in Power Options?

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We have a Dell Refurbished Inspiron M5010 for about a year. All of a sudden the battery is recognized but will not charge. It says it's plugged in and charging; but stays at 0%? Any suggestions?

Answer:Dell Inspiron M5010 battery in but not charging

Hi pgorney, Based on the description the issue appears to be related to hardware. Try to disconnect the battery from the computer and power on the with just the AC adapter connected. If the computer works powers up, follow the below mentioned steps to troubleshoot:

Disconnect the AC adapter and battery from the computer, then press the power button for 10-15 seconds to remove the residual power. 
Power on the computer with only AC adapter connected to the computer and tap F2 key repeatedly at Dell logo to enter the BIOS. 
Under Main Tab please check the AC adapter type (that is if it says 65W/90W or anything else). 
Power off the computer and unplug the AC adapter from the wall, and from the computer. 
Ensure that the AC adapter is unplugged long enough for the LED on the AC Adapter to go off. 
Connect the adapter and the battery to the computer, and then power on the computer. 
Check if the battery is getting charged.
If issue persists, power off the computer and check if the battery is getting charged.

Please post the results.

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I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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I recently bought a new battery, thinking my old one which was a refurbished battery just packed up as it was on the way out. When i put new battery in the power meter reads 52%. The battery is not charging however! When the power plug is pulled out the battery light does not come on! The battery is a brand new 9cell, so im sure it is not the battery. I suspect this is why refurbished battery died, or has it? Any thoughts suggestions would be appreciated as im not so savvy at the tech stuff!
The computer has been running abit slower recently after upgrading memory 3 months ago to 2gb, so wondering if its caught something! I have avast protection. Cheers for ya help!

Answer:Dell Inspiron 6000 battery not charging

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Hi I live in india,I bought dell inspiron 15 3521 from canada through my friend before 4 months,all works well till now except yesterday while browsing without connecting charger,It displayed "Low Battery"connect your charger,so after plugging the charger too the red light glows instead of white light.While restarting,it displays "DELL adapter not detected and please connect 65W or more watt charger".But Im using the same charger for past days and it is genuine one too.
I really need help,because it was bought in canada,so I cannot go for service claiming.

Answer:dell inspiron 3521 battery not charging

It strikes me that it is telling you that the Charger may be faulty

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The battery charging light is flashing orange and green which according to the helpfile means that 'the battery is too hot to start charging'. I have switched the machine off for half an hour - it is definitely cold, but this light continues to flash and the battery will not charge. The laptop is about 8 months old and battery use has been fairly light.

Any advice greatly appreciated.

Thanks in advance


Answer:Dell Inspiron Laptop - battery not charging.

it sounds like a defective battery. if the laptop is only about 8 months old then it should still be under warranty. you should contact dell about the problem and get a replacement battery.

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I have a Dell Inspirion 3521 which is still under warranty and the battery is not charging for it. It is barely a year old and i need this computer for my studies at school. It is giving me messages such as the battery is not being charged and could cause a slower connection which has happened. It also says to use a 65W AC adaptor which it is.

Please help!

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My dell inspiron3521 is not charging when I connect my AC adopter.  The AC adopter blue light automatically turns off  after a few seconds. But when I remove the battery then AC adopter works fine and facing no problem. I have done these methods but still I am unable to solve the problem
1) In setup its showing the AC adopter 90W and AC adopter error is also enabled but I am not getting any error relating to adopter. Its also showing battery is working fine.
2) I updated the BIOS version A14
3)  I also upgraded the chip-set drivers
but none of the above mentioned procedures rectified my problem.
I can use my laptop normal without battery by just plugin its AC adopter. Please help me out regarding this problem. Thanks!

Answer:RE: Dell Inspiron 3521 Battery not charging

Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Based on your description, I would suspect a battery fault. If the adapter and dc port are fine, then test with another battery and check. If another battery works fine, replace the battery. If the other battery and adapter also exhibits the same behavior, then I would suspect a dc port or the motherboard. 
If the dc port needs replacing, you would need this part -
You could contact our team to get a quote for a paid service call - 
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Hi all,
I purchased a Dell inspiron 7567 laptop in mid to late January of this year. After a couple months, I had an issue with the battery not charging. I contacted support and searched different solutions, and all of them said to remove the battery and restart the laptop, then reinstall the battery. This worked temporarily. I had the problem again not long after, but again the solution worked. Recently, however, the problem has resurfaced. I've tested every solution I can find, I've contacted support and tried their solution, and nothing has worked. When I boot up the system and look at the bios, the AC adapter is recognized and working. When I look at the battery in the Dell Power Manager, it is confirmed to be a Dell battery. The health of the battery states unknown, and I've read that this could mean that the battery itself is bad, but since this problem has occurred before saying the same thing and then later been resolved and since the system is only 6 months old, I have a difficult time believing that the battery is bad. There is a BIOS update I can download, but with the system at 0% there is no way to install it without risk to the laptop. Dell support has told me I will need to send it in for repairs and pay for any parts needed, but I require the laptop for classwork and such, and sending my laptop away for 2 weeks would only be detrimental. My question is is this a common problem with this system, and if so is there a solution I haven't found yet.... Read more

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