Computer Support Forum

ZBook 15 G2 will not run .EXE files or enter safe mode

Question: ZBook 15 G2 will not run .EXE files or enter safe mode

Hello,I have a ZBook 15 G2 with Win 7 64-bit. It boots OK but will not let me run any EXE files. As such it is rather hard to troubleshoot. Furthermore I cannot get the computer into safe mode. Does anyone have any suggestions as to how I might deal with this?Many thanks,harry_t

More replies
Relevance 100%
Preferred Solution: ZBook 15 G2 will not run .EXE files or enter safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 78.72%

Hello all, I've been messing with and Googling this problem all day and am stumped. Any help will be greatly appreciated.

My laptop:
Toshiba A105-S4134
XP SP2
MCE 2005
Intel T2400 Duo Core
2 GB RAM

1. Two days ago I had a glitch - a bunch of browser windows were open and the system just sort of froze up. I ended up doing a hard restart. The PC then took a longer than normal time to boot back up.

2. That made me nervous, so yesterday I made True Image images of both partitions on the HD, that is C: (OS and apps) and D: (data).

3. This morning I decided to run a memory diagnostic disk (I had memtest86+ and Windows Diagnostics CDs on hand). I set boot priority to CD/DVD ROM using Start > All Programs > Toshiba > Utilities > Toshiba Assist > Optimize > Toshiba Hardware Settings > Boot Priority

4. When I restarted the PC, I heard the CD Rom drive spin for a few seconds, but the screen stayed lack and didn't boot. After some time passed with no activity, I hit control/alt/delete a couple of times and XP then booted form the HD.

5. I unsuccessfully tried multiple times with three bootable CDs (that worked on another Toshiba laptop), including the Recovery and Apps disk that came with the laptop. Same result. I re-checked boot order a few times and the setting priority was still as I had set it.

6. I then found that I was unable to get into either safe mode or BIOS, or to get the PC to boot from the CD ROM during startup using any of F12, F8, F2... Read more

Answer:Solved: Toshiba: Cannot boot from CD or enter Safe Mode or enter BIOS on startup

11 more replies
Relevance 78.31%

Hi,Problem started with comp insisting that Mozilla Firefox was running. Checked in task manager: not running. Uninstalled and reinstalled MF. Could never use MF again.Then, started to get "UNMOUNTABLE BOOT VOLUME" when starting up. Message became more common, and recently 3-5 attempts were required every time for successful boot.Last night was unable to access emails, and many websites did not give full access. Notes started appearing whenever I tried accessing these www's, but I forget what they said. Basically indicated the comp was very unhappy.Tried booting today and DOS(?) message changed from UNMOUNTABLE BOOT VOLUME to telling that I needed to run a disc check. DSCCHK/ F (?) something like that.Now it will not boot even that far: the screen flashes DELL in very large font, with F2 for setup and F12 for boot menu. After this, the screen goes blank except for curser at top left for 2 seconds, then goes completely blank.Tried to use CD-ROM to boot; no joy.?Cheers.

Answer:XP: can't boot at all: nor enter safe mode etc. can only enter (DOS?) setup menu

Change the boot order in the BIOS to CDROM 1st then HDD via setup...Then boot to the Recovery Console and at the prompt type in chkdsk /r and hit Enter...NOTE: There is a space between chkdsk and the /r switch...Let it run to completion...do NOT interrupt it.

2 more replies
Relevance 75.85%

Hi,guys , im brazilian so.. sorry for my english... I have a problem.. how do enter in safe mode without enter in windows?
I tried this mode but, dont show this option. help me

thanks for all

Answer:How do enter safe mode without enter in windows ?

Command prompt > bcdedit /set {default} safeboot network then restart.

Option 3 here Safe Mode - Start Windows 10 in - Windows 10 Forums

1 more replies
Relevance 75.85%

Hi,guys , im brazilian so.. sorry for my english... I have a problem.. how do enter in safe mode without enter in windows?
I tried this mode but, dont show this option. help me

thanks for all

Answer:How do enter safe mode without enter in windows ?

Command prompt > bcdedit /set {default} safeboot network then restart.

Option 3 here Safe Mode - Start Windows 10 in - Windows 10 Forums

29 more replies
Relevance 72.57%

All -- any help you can provide would be appreciated. I do not have any desire to pay Lenovo $100 to walk me through the steps of recovering the system.

I have a lenovo ideapad y560 0646 - windows 7 64 bit.

Each time I start the laptop, I get the following error (after the introductory language that says - we're killing the startup to protect you, really, trust us ):

-- ntfs.sys

Then there's the other boilerplate language that it's not microsoft but you, really --

followed by

*** stop: 0x00000050 (0xFFFFF98001680000, 0x0000000000000000, 0xFFFFF8801c36344, 0x0000000000000000)

*** ntfs.sys - Address FFFFF88001c36344 base at FFFFF88001c2B000, DateStamp 4a5bc14f

If you can help by pointing to something describing the steps to restore the system, that would be great. Lenovo seems to think all hardware is fine but that the operating system is corrupted.

In short, I was using an air card connected to a PC Card Adapter - inserted in the laptop. Hit hibernate and quickly, without thinking, removed the PC Card Adapter from the laptop. Later, when hitting power on, the blue screen appeared and has not left.

I have tried to enter via safe mode, and that does not work.

There's extensive data on the hard drive that I need to take all practical steps to preserve before blowing it up.

Thanks,

Answer:Blue Screen - Cannot Enter Safe Mode or Any Other Mode

Welcome to SF! davidsawyer

Have you tried reinstalling the pc card adapter and then starting up to see if you can then safely remove it?

As far as the error message itself, "Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2 MS has a fix available at the page there for this type of error.

1 more replies
Relevance 70.52%

I have a virus (most probably more than one) on my computer which allows me to start it normally but after a second or two the virus appears and blocks my computer saying i need to pay ?100 to remove the block, i know not to pay this and that i need to uninstall but the problem is when i have looked at the virus i need to go into safe mode to remove it, but when i press F8 and go on any of the options it just restarts my computer again and doesnt actually enter safe mode, so my question is does anyone know how i can actually get into safe mode?
Thank you in advance

Answer:Can't enter safe mode on xp

Hi and welcome to TSF please follow the steps here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
gather what info you can and make a note of what you cannot do then make a new thread here Virus/Trojan/Spyware Help - Tech Support Forum post all the info there not here and mention what you could not do

1 more replies
Relevance 70.52%

The thread at http://forums.techguy.org/windows-8/1113319-error-0xc000021a-surface-rt.html is closed without replies, so I can't post this there. I ran into similar issues on a Dell Venue Pro 8. I was trying to boot into safe mode. I was also confronted by the BitLocker error screen asking me for my recovery key. I also saw the "'you must enter your recovery key to access Startup Settings: to protect the privacy of your data, BitLocker has prevented the unlocking of your drive. You'll need to enter the recovery key." message and when I tried to enter my recovery key at the keyboard. nothing happened. I booted in normally and removed encryption. This time I got through the restart screen with the Safe Mode option, but again. the machine was totally unresponsive to any key I pressed. Then I realised the problem. I have a Bluetooth keyboard, and at this stage Bluetooth is switched off! No keyboard connected!! I solved my issues by borrowing a USB keyboard and plugging it into my tablet (on the Dell Venue Pro 8 you have to have a special connector to plug into the micro-USB port). Worked perfectly.
 

More replies
Relevance 70.52%

pc starts...POST finishes...no logo on screen...Using Working monitor

Answer:Can't enter safe mode

Install an operating system?

14 more replies
Relevance 70.52%

Booted in safe mode.  Cannot enter because it doesn't recognize my password.  I can't go forward or backward.  How do I escape?

Answer:Cannot enter safe mode

I have Lenovo vibe k5 note but I got frustrated coz of unable to volte please help me anybdy

1 more replies
Relevance 70.52%

When I restart my computer and press F8, I get a boot menu to come up, and there is no "start windows in safe mode options" Any other ways to restart windows in safe mode?
 

Answer:Can't enter safe mode?

Yes you can do it from Windows, but first when you get the boot screen, select your boot drive and see if the option screen is next. If that doesn't work select your boot drive and hit F8 again.
 

3 more replies
Relevance 70.52%

hello everybody, Im using windows xp. Whenever i try to enter safe mode my monitor goes blank and i get a message on the screen that says: "74.8 khz / 59.8 hz frequency out of range try another resolution".I got a virus recently and I think that may have caused my pc to do this. Does anyone care to share their thoughts on the problem?
 

Answer:cannot enter safe mode

try a different monitor?
 

3 more replies
Relevance 70.52%

hello:
today I got infected with a version of the FBI moneypak virus which displays a white screen whenever I boot my computer. I've tried reading around for solutions and it seems that most people start with entering safemode and running antimalware from there. The problem is I cannot enter safemode or safemode with command prompt or networking so I can't run malwarebytes.  PLEASE any help you can give me would be greatly appreciated. I apply the instruction in forum with subject " FBI Moneypak virus, can't enter safe mode, please help" until I create Both the FRST.txt report and the Search.txt and they are as below, please send me "fixlist.txt" and I will continue from that forum the remaining parts.
This is the FRST log:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-11-2013
Ran by SYSTEM on MININT-0O7KKU2 on 16-11-2013 12:45:41
Running from I:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [MSC] - C:\Program Files\Microsoft Security Client\msseces.exe [1436736 2011-06-15] (Microsoft Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM-x32\...\Run: [BCSSync] - C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [... Read more

Answer:I can't enter safe mode, please help

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/514197 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Relevance 70.52%

PC restarts after loading all drivers up to the Mup.exe, it stops there then it restarts the computer, the computer boots fine in normal mode, I was trying to defrag it, but the defrag option is not available in normal. There must be some virus or something, can anyone help me with this? Im trying not to reload XP Pro

Answer:Cannot Enter Safe Mode

It's not at Start>Program Files>Accessiores>System Tools>defrag?Download and burn an image to disk of Ultimate Boot CD. This utility has several antispyware and antivirus bult in. You can also run many utilities from it.

3 more replies
Relevance 70.52%

My G580 suddenly stopped booting into Windows.The first black screen with the Microsoft logo loads but afterwards I just get stuck in a black screen with the cursor which I can move around but nothing more.So, my solution was to get into Safe Mode. Unfortunately although I don't have a password when Win7 boot, I'm asked for one in Safe Mode. The thing is neither the keyboard, nor the touchpad work so I cannot get past the login screen.This is highly frustrating.Is there any idea on solving this?The keyboard works perfectly in BIOS, but not in the Windows login screen for Safe Mode. 













Solved!

Go to Solution.

Answer:Cannot enter safe mode

hi Haduken,
 
After Windows loads up with a black screen with a cursor, can you try to press the Ctrl+Shift+Esc keys on the keyboard (this will open Task Manager).
 
If successful, try the following:
1. Navugate to File > New Task (Run...) then type explorer
   - Link to picture
 
2. If nothing happens, Navugate to File > New Task (Run...) then type msconfig. If the msconfig window pops up, follow this guide on how to perform a clean boot.
   - Link to picture
   - Link to picture
 
If nothing happens after pressing the Ctrl+Shift+Esc keys on the keyboard during the black screen with cursor then it's possible that some essential WIndows files might have been corrupted.
 
Other things that you can try:
a. Access the System Recovery Options using this method. If this is not applicable, follow this guide on how to create a Windows 7 System Repair Disc 
b. Turn off the computer, press the OneKey Recovery button and do a factory restore (note that all data will be wiped out on the OS partition)
  - Link to picture
 
 
Let me know how it goes.
 
Regards

6 more replies
Relevance 70.52%

Help! I have changed the VGA settings for my monitor and after re-boot, I have a blank screen (after the windows start up). I've tried to start in safe mode, but it just runs a bunch of scripts and stalls. I've also tried to start it in any other safe mode, and they do the same thing. I've tried the "last known good configuration" - I get the blank screen. Since I just replaced the hard drive 2 days ago (the old one crashed) I've really got nothing to lose on it so I'll even wipe it clean and start over if someone could tell me how...???
 

Answer:Cannot enter safe mode

6 more replies
Relevance 70.52%

Updated and ran spybot, trying to do the same with AVG but it won't run. Log file looks pretty long to me.

Logfile of HijackThis v1.99.1
Scan saved at 5:46:02 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Grisoft\... Read more

Answer:AVG won't run, can't enter safe mode, HJL Log inc

bump
 

1 more replies
Relevance 70.52%

Hi, My Asus laptop is stuck in a startup repair loop while trying to fix error 0x80070091, I've tried following things:
Use this guide: Startup Repair Infinite Loop Recovery - Windows 7 Help Forums
Use the option 'reset this pc' and tried to use 'system recovery' but all to no avail.
While in this startup repair loop it also seems impossible to enter safe mode. (I've tried to enter safe mode pressing F5 from the startup settings screen). I guess using the tweaking repair program will solve this error (0x80070091) but obviously I have to enter safe mode first. Any suggestions?
Thx!
Ray

Answer:Cannot enter safe mode

Check and see if there is anything in this Tutorial that can help you. Boot into Safe Mode on Windows 10 - Windows 10 Performance Maintenance Tutorials

You may be able to boot into the USB/DVD you installed Windows from and select 'Repair this Computer' from the third screen (I believe). It should take you into the repair options.

6 more replies
Relevance 70.52%

In Windows 98? Thanks a lot, Gavin

Answer:How do I enter Safe Mode

Start the computer and keep pressing F8 you will be given a menu, select safe mode.

4 more replies
Relevance 70.52%

Hi, I am new to the forum, but have found you site VERY useful in clearing up past problems.

I cannot enter Safe Mode--F8. However, then there seems to be a loop--with a choice to start up as normal or it returns to the startup choices, etc, etc, etc, (loop).

This started with AVG finding Trojan horse downloader Zlob

on startup this screen would display:

c:\windows\System32\driver\aec.sys Trojan Horse Downloader Zlob.ANMB Infected
(please note: I am not sure if "aec" couldn't read my writing on this-not sure about the "e")

c:\windows\System32\drivers\asynicmac.sys Trojan Horse Downloader Zlob.ANMB Object is whitelisted (critical system file that should not be removed)
(please note: I am not sure if "asynicmac" couldn't read my writing on this not sure about the "i")
AVG said it could/would not fix these 2 problems.
at this point I discovered that Safe Mode was not functioning.

Downloaded and ran (turned off AVG antivirus scan & Windows System Restore)

Avanced System Care --ran twice allowing "fix problems", but still could not use safe mode

Erunt and did backup

Stinger 1001624

Malwarebytes ran deep scan and found no problems (still no Safe Mode)

Enabled AVG and ran deep scan---no errors. Restarted and original pop-up error screen does not appear.

Still no Safe Mod... Read more

Answer:cannot enter Safe Mode (XP)

A quick update: The computer seems to be clean & working, but:

How can I restore/repair Safe Mode? Still cannot start up in Safe Mode.

1 more replies
Relevance 70.52%

I've been told I have to reload all my USB drivers to Win XPPro, and that to do this, I need to enter windows safe mode. How do I do this? I've tried pressing F8 or CTRL as the computer is starting up (told this would work), but it does nothing. There's probably an easy answer, but I haven't got it yet! Please give simple instructions -THANKS!

Answer:How Do I Enter Safe Mode?

Beginners Guides: Windows XP Safe Mode Explainedhttp://www.pcstats.com/articleview.cfm?articleID=1643http://computer.howstuffworks.com/question575.htmHow to Boot into "SAFE MODE" tutorial:http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/How to Boot into "SAFE MODE" WITH MSCONFIGhttp://support.microsoft.com/kb/310353

4 more replies
Relevance 70.52%

ok..this is a strange problem. on this pc. i'm not the administrator. have done the f8 option. asked to boot into save mode. chose the right system to boot. then it comes up asking for user name and password. my question. and may seem dumb...but do i have to be admin to get into save mode...

Answer:Can't Enter Safe Mode

To enter Windows XP Safe Mode with Command Prompt, you must log on with an administrator account or an account that has administrator permissions.
let google be your friend.

3 more replies
Relevance 70.52%

Hi,
I am using windows Xp SP2 professional edition and i have problems logging into safe mode whenever it tries to login the system reboots but i can login to normal mode easily. i know its something related to system32 file but can't find it exactly. Please help

Answer:Cannot enter safe mode

You will need your OS CD to run SFCscannow to make sure you have no corrupt or missing .dll files. This takes some time and if all is well there will be no report at the end of the scan.

kind regards,

2 more replies
Relevance 69.7%

I saw some were on this forum a post discussing safe mode and how it did not work on windows 10 using f8 key...
I like knowing if I need to get into safe mode on my pc the f8 key will work... So I started checking the web and found how to make windows 10 go into safe mode with f8 key...
The information I found is for windows 8 but I checked it out on my windows 10 pc and it works just fine...
Here is the link to the tutorial: How to enable the F8 key to start Safe Mode in Windows 8
Admin...If this is information you all know about just delete this post...

Answer:How to enter windows 10 in safe mode with f8 key!

Hello Raner,

Thank you. Yeah, we have a version as well.

Startup Options - Enable or Disable in Windows 8

6 more replies
Relevance 69.7%

I need help with windows 10 64bits professional in safe mode.
After I enter the safe mode it ask the password

and after I enter the password it not working



I usually use the PIN in normal mode.

I can't exit the safe mode every time I restart the windows it enter safe mode again.

Answer:Can not enter Safe Mode windows 10 Pro.

Try post #8 in this thread.

Windows 10 stuck in Safe mode, Can't login with my correct password - - Windows 10 Forums

Let us know if it works.

1 more replies
Relevance 69.7%

The way I usually do it is use the physical restart button(thank god for that) once the 'loading bar' screen appears:http://www.winsupersite.com/images/reviews..._rc1_rev_02.gifBut I'd like to know what makes it so that I cant boot it using f8. It's kind of worrying me, and quite annoying too.

Answer:Cannot enter Safe mode using the f8 button.. Help anyone?

Out to lunch again , removed post.
Louis

8 more replies
Relevance 69.7%

I am running Windows 7. Automatic updates are set up on my computer. When I logged off earlier, I received the installing update 1 of 4 message. The computer is hung up and will not shut down. I have tried rebooting several times to enter safe mode and cannot get it into safe mode. Discussions with a friend revealed a Windows Defender automatic update came through today. I am running Bit Defender and think this is probably causing the problem. How can I get past the blue screen to cancel the automatic update if I can't get into safe mode? I have no mouse or task manager available.
 

Answer:Windows 7 won't enter safe mode

Welcome to MG:major:
Do you have the Windows 7 Install Disc?
 

2 more replies
Relevance 69.7%

I have an ASUS ET2400INT all-in-one running Win 7 Home Premium 64 bit. The problem is below the divider lines in this post, and right below is my history, which may or may not be related:

Previous occurrences:

A) Screen blank-outs after 6 months. Screen would flicker, then return to normal after 1 sec. Taskbar popup says "NVIDIA display driver stopped responding and has successfully recovered."

B) Started getting BSODs randomly. Then came a point where either a) boot into Windows but freeze on any graphics intensive operation, or b) boot into a blank screen, or c) fail to boot into Windows at all.

C) Problem traced to the video driver/display adapter. Uninstalling the video driver and uninstalling the display adapter stopped the failures to boot, and the BSODs.

D) Ultimately, uninstalling the video driver, PLUS using Phyxion's Driver Sweeper to completely remove it, then reinstalling, stopped the BSODs, login problems, etc.

E) However, in recent months, the screen blank-outs and "NVIDIA display driver stopped responding and has successfully recovered" returned. Being busy, I learned to ignore that occasional issue.

===========================================

Current issue:

Largely normal operations today, except I choose to open a Windows Media Center recording. It does not open. Instead, a message comes up something like "Windows Media Center not responding or unavailable." I decide to restart the whole PC. After "Starting ... Read more

Answer:BSOD - can only enter safe mode

Your problem is caused by Avast. Uninstall and replace with Microsoft Security Essentials. It is built for Windows and has never caused a BSOD
Before doing anything create a system restore point so you will always have the option to go back
I have bolded the driver that is causing your problem.


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_My-PC-Wed_01_14_2015_210005_90.zip\011415-18829-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Machine Name:
Kernel base = 0xfffff800`04265000 PsLoadedModuleList = 0xfffff800`044a1e70
Debug session time: Wed Jan 14 23:56:08.946 2015 (UTC - 5:00)
System Uptime: 0 days 0:00:05.818
Loading Kernel Symbols
...............................................................
.................
Loading User Symbols
Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
*******************************************************************************
* ... Read more

6 more replies
Relevance 69.7%

Hi dirs I wellcom to every one .
I have a problem that i can not enter in safe mode , but normaly is every thing ok ..
if i try to go in safe mode system start automatic and show nothing , or any screen

Answer:Windows xp can not enter in safe mode

not sure if this help or not, in other forums using spyware doctor has resolved this issue

3 more replies
Relevance 69.7%

I'm trying to install Windows XP direct from the cd boot. I can't seem to get the F8 function to respond and accept the licence.

When starting F8 has no effect on the system.
Any suggestions or advice would be appreciated.
Regards
wenico
 

Answer:Can't enter Safe Mode f8 not functioning

6 more replies
Relevance 69.7%

I cannot enter safe mode in Windows XP Home Edition by rebooting and pressing F8. The last thing I did to my computer was add a second hard drive, reboot, and, press F1. When I did that, I saw "entering setup". I looked around, didn't change anything and exited. I have re-installed WinXP and still can't enter safe mode. Can any one help me resolve this problem? Your help and time are greatly appreciated.
 

Answer:Can't enter Safe Mode in WinXP

7 more replies
Relevance 69.7%

Hi.
Came here before, got great help from one of the team, JSntgRvr, and am back again after no success in trying to find out what is wrong with my brothers desktop.

Seems for a few months he's been having trouble, and he tried to run MBAM himself unsuccessfully, and then when he said he couldn't get into safe mode he thought it was just his bad timing. He dropped off his pc here.

I've since found I cannot access the internet via wifi on this pc, not set up for it, and.....
in trying to access safemode it just keeps rolling through, then back to the screen that asks which safe mode to enter to, etc.

I also noticed it reads in the upper corner during boot that it has an "invalid boot.ini - loading from c:/windows" problem (can't recall exactly what it said).

It boots slow.
Shuts down slow.
Has a fan running continously.
Freezes up unexpectedly and when it does this a shrill continuous beep tone occurs until we force shut it down.
He says he was having trouble logging onto the internet.

Again, any help here will have to be done on my end by USB drive, since I can't connect it to the 'net.

Thanks in advance for any help, and hopefully I didn't forget any of the issues!

~Neese

Answer:Can't enter safe-mode for MW removal..

Is the crew off for the holidays?
Just wondering. Last time I came here the reply was prompt, and probably same day. This time, not fast. Thought it may be due to Good Friday and Easter.

49 more replies
Relevance 69.7%

I need to enter SAFE MODE but my system has a lot of errors, I?ve tried the usual way by pressing DEL, F8, F10, SHIFT, but for some unknown reason it just bypasses it, if anyone knows how to do this please advise, I?m using Windows XP.

Answer:How to enter SAFE MODE Windows XP

Press F8 during boot up.

9 more replies
Relevance 69.7%

I followed tutorial61 to enter Safe Mode for Windows XP using the system configuration tool method.

I changed boot.ini to Safeboot and then restarted the computer.

When the computer restarts it asks for my network password but won't accept it, which leaves me stuck.

I can't go back and unchange boot.ini from Safeboot and I can't seem to enter Safemode because of the password issue.

What can I do?

Any help would be greatly appreciated.

Answer:I can't enter Safe Mode and I'm stuck

Well Christian22 you can do a couple of things that might work. I would try a couple of things.

1) Try logging into the computer as the administrator and keep the password blank.

2) Oh this might help when the computer is starting up press f8 and try last known good configuration. ( That might work or it might not)

3) If you cannot get into the computer I would go to another computer and copy the boot.ini file boot into dos and copy the file from the floppy to your hard drive.

3 more replies
Relevance 69.7%

Hi,

Entered safe mode a few months ago no problem. Using Windows 8 Pro.

Tried to get into safe mode today but have a problem.

I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'. I am not totally sure as it is too quick!

Any thoughts?

Answer:Unable to enter Safe Mode

Originally Posted by lafargeotte


Hi,

Entered safe mode a few months ago no problem. Using Windows 8 Pro.

Tried to get into safe mode today but have a problem.

I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'. I am not totally sure as it is too quick!

Any thoughts?



Restart your PC then hold the shift key whilst hitting F8, click "see advanced repair options then troubleshoot, then advanced options, then windows start up settings. Click restart then you will get a list of options select thge one you want and you should be good to go!!!

13 more replies
Relevance 69.7%

First the problem is not with the system Im currently using. Although it is Windows XP ( no internet conntection). I recently turned on my old Windows XP system for my son and it is password protected. Unfortunatley I have forgotton the password. I tried to be smart and before the system turned on I pressed F1 and thought I was doing the right thing and entered a password in " system enabled". I then tried to enter the password I had just put in "security enabled", ofcourse it didn't work. I turned off the system. I then remebered it was F8 that put the system into "safe mode"and could access the system through "Administrater". . I turned the system back on and pressed F8. I got a black screen asking for a password ...then enter to secruity enable or "ctrl enter to secruity disable...well here is the problem I have no keyboard response to enter the password I created in F1 "secruity enable". I have tried to use another key board, still the same problem. I turned off the system, turned it back on to let it start on it's own and I continue to get the same black screen asking for a password for "security enable" or "security disable". No key board response to enter password.
 

Answer:Tryiing to enter safe mode.

Sorry but can't help
Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...

http://www.techguy.org/rules.html
 

1 more replies
Relevance 69.7%

Using F8 or F5, I get to the normal Choices Screen, and using my up/down button select Safe Mode.Then I get a screen with a lot of Windows folders listed, but Safe Mode does not load

Answer:F8 or F5. Any other ways to enter Safe Mode

click here

2 more replies
Relevance 69.7%

pushed down start button whilst repeatedly pressing f8. Laptop opened up on login screen. Can't enter safe mode after repeated attempts.

Answer:Laptop does'nt enter safe mode

Hi,Try the steps given here: http://support.hp.com/in-en/document/c03439317RegardsVisruth

1 more replies
Relevance 69.7%

Recently I noticed that Avast! seemed to be blocking some actual programs that it shouldn't. I tried to uninstall Avast! from the uninstall a program selection but it would just crash during the install. I went to the Avast! website and found a tool called Avast Uninstall Utility. After installing on my computer it recommended to use the tool in safe mode and offered to reboot in safe mode for me. My computer restarted and upon trying to enter safe mode I am prompted with the BSOD. I have tried booting normally and through safe mode to no avail. 
 
Also when running windows startup repair, the repair finishes and says it finds no error, however, I am presented with the "send to Microsoft" screen but I am unable to navigate this menu with my mouse nor my keyboard to access other windows startup repair features.
 
I am typing this on my laptop. Thanks in advance for any help!

Answer:BSOD After Trying to Enter Safe Mode

Are you able to get into Windows at all?
Can you send these reports:  Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
If unable to get into Safe Mode, first try these bootable diagnostics:  http://www.carrona.org/initdiag.html
If using a UEFI system you may have to make some changes in the UEFI in order to boot from the disks.
If you have difficulties, please let us know the make and model of your system (or of the motherboard if it's a custom built system).

1 more replies
Relevance 69.7%

My computer will not let me enter into safe mode. Is there any reason why this is happening? I have a Trojan Horse Clicker.FM and RazeWare Spyware infecting my computer and I can't get into safe mode to run HighJackThis. Can anyone help?

Answer:My Computer Will Not Let Me Enter Into Safe Mode.

I am not sure why your computer will not boot to Safe Mode. Are you following the instruction in "Preparation Guide for use before posting a HijackThis Log"? If not you need to review them prior to proceeding. There is no mention of running the HJT application in Safe Mode. According to the instruction you will run it from your Desktop.

3 more replies
Relevance 69.7%

I haven't needed to use Safe Mode for about a month or two. But after I installed Comodo's security suite free version my desktop would freeze due to a damaged file that belonged to Comodo.
Ok so I restarted and hit F8 to get into safe mode as I have done a zillion times in the past when troubles arise. Selected Safe Mode selected My OS and then the screen where windows system32 is loading all the Safe Mode drivers. When the list of drvier's zips by and gets to the bottom it just sits there and nothing happens. It stays frozen on the screen that shows the list of drivers loading, and my towers busy light stays on but there's no hard drive activity going on from what I can tell.

Window boots up just fine in normal mode and everything works the way it should after I was able to uninstall Comodo which took forever since everything would freeze in half an hour intervals. I don't know if Comodo has or had anything to do with safe mode messing up, I'm only mentioning it because it's the only reason that has made me need to use safe mode in a while.
Safe Mode might have been messed up before I ever even installed Comodo for all I know. But safe mode worked just fine the last time I needed it about a month or two ago.

I tried the other options to enter safe mode too, like with command prompt etc... to no luck.

PS: I also had installed a program before Comodo called Spydllremover since it had good reviews and seemed to be trusted but when I ran it nothi... Read more

Answer:I can't enter or get Safe Mode to work!

<<So I stopped the service and removed everything associated with Spydllremover and everything seemed ok afterwards.>>

Did you remove associated registry entries?

I suggest running a thorough series of malware checks...and then running the chkdsk /r command.

Start/Run...type chkdsk /r (space between k and /) and hit Enter. After onscreen blurb pops up, type Y in response and hit Enter. Reboot the system, the chkdsk /r command will run, then the system will reboot into XP after command has completed.

Louis

9 more replies
Relevance 69.7%

Hello. I hope someone can help me =)

I use windows Xp pro, integrated video& sound. Hardrive Maxtor SATA, Motherboard Elitegroup GeForce6100SM-M, 2 gb Kingston 667 RAM.

The computer wont let me pass trought window load screen, the computer show a blackscreen with no text on it, not even a single _. And when trying to enter on safe mode, it shows a noise screen (with colors). When trying to repair windows or reinstall, just by pressing R or ENTER it goes black screen. Tried the hardrive on other computer as slave and worked. But since i had my files only for administrator, i wasnt able to recover them. I do have the hardrive partitioned.


I made a copy in floppy of the SATA Drivers to see if it was that, and pressed f6 it load it but then it collapse, also tried to make a cd with nlite, with the SATA drivers on it.

I'm not sure what i should do. I hope someone can tell me. =)

But the screen when trying to enter in safe mode is just... kind of scary.

Answer:Cannot enter safe mode or reinstall

Go into the Bios and try loading, failsafe settings. Sav and boot.

4 more replies
Relevance 69.7%

Hello .
We have a problem .i am working on a friends computer .
she installed a program and all was ok after that . she turned off the computer and went on holiday for a week . came back started the computer and received an error message
"Windows cannot start " if windows doesnt start normally . windows will restart " a mesage similiar tothis ..and she receives the same message everytime .. ( she isnt available ATM for me to get hte exact error msg ) i have tried to get into safe mode to remove this program . but safe mode isnt available . i have tried F5 on start up . and safe mode isnt in the options ..& the same with F8 no option to enter windows in safe mode . what would anyone suggest to try next ? im almost positive that it is this program that has caused the problem . but i will run all the proper tools to find out ONCE i get INTO windows .. thanks for the help .
Cheers timo
 

Answer:Solved: cant enter safe mode

7 more replies
Relevance 69.7%

I was affected by malware/spyware..I was able to remove them by running the malware removal softwares ..however i cannot enter the safe mode. I get the blue screen of death when i enter safemode ..here is the hijackthis log ..any help greatly appreciatedLogfile of Trend Micro HijackThis v2.0.2Scan saved at 11:08:55 PM, on 8/10/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\a-squared Free\a2service.exeC:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\McAfee\SiteAdvisor\McSACore.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PROGRA~1\COMMON~1... Read more

Answer:cannot enter safe mode - hijackthis log

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

2 more replies
Relevance 69.29%

I am running Windows XP Professional (SP3). It shut itself off and Windows won't restart; it goes to the logo/splash screen and hangs there.

I get a choice of several options, all of which don't work:

- Last known good configuration and Start windows normally; these lead to it hanging at the logo screen (for hours).

- Safe Mode, three kinds (plain, with command prompt, with networking) -- a series of commands or file names scroll down the screen, then they freeze; nothing else happens The file names are all in windows\system\drivers, and the last one (where it hangs?) is Mup.sys

I tried booting from the original Win XP CD to get to the Recovery Console or do a repair installation. When I did this yesterday, it copied files and tried to start windows and then gave me an error message (windows has detected an error and needs to shut down), but then when I tried to restart Windows normally, Win XP started up fine. So that seemed like the solution. Except -- today WinXP shut itself down while I was working again and couldn't restart itself, and now the "fix" via booting from the Win XP CD doesn't work. I get stuck at the logo screen. I've tried repeatedly, but it doesn't work.

I can get into the BIOS by pressing "Delete", but don't know of anything to do in BIOS to help Windows start up.

Some background: I did not add any new hardware or software recently. I don't think it's a virus or malware. I ha... Read more

Answer:Win XP won't start up (boot up) or enter safe mode

System manufacturer and model?

If custom desktop...consider the PSU as a suspect.

Have you tried running the chkdsk /r command from the Recovery Console? If not, please do so.

If chkdsk /r completes with no errors/interruptions...I would follow that up with the appropriate hard drive diagnostic, long test.

I suggest...that you refrain from your inclination to run multiple AV programs...and uninstall all except one.

In the event that chkdsk /r cannot complete...please write down any onscreen error message exactly as it appears.

Louis

23 more replies
Relevance 69.29%

I'm working on a friend's computer so I don't know all the specs what I do know is this:e-machines computer1 GB RAM100 GB HDDWindows XP HomeI think it's a AMD Sempron processor not sure the speed.Problem is the machine powers up then shows an "Invalid BOOT.INI" message then tries to restart and will continue this loop unless manually powered down.  I can not boot to safe modeThe BIOS can detect the HDD and other components and I don't see anything out of the ordinaryI've checked all connections and cables both internal and external and did not find anything wrongAnd of course he never made a recovery disk and does not have one, nor do I have one available.Any and all suggestions are welcome.Thanks in advance

Answer:Computer will not boot, can not enter safe mode either

I had the same problem just about 1 week ago. It turns out that the HD went bad. Can you slave the HD to another computer to check it out?

7 more replies
Relevance 69.29%

computer boots up and show the usual mother board sign, goes into safe mode, all commands lead to load win.xp pro normally,no keyboard except F8&enter. all commands do same thing , it shuts down and restarts. loads XP Pro install disk and keeps the same thing up. No mouse control and black screen. It starts to load windows and shuts down again. Has PCTools spyware Dr. with antivirus and register mechanic purchased and installed and not worth a damn. Help me please. Also cannot get in to enter any kind of command!!!!!!!!Dan Gill

Answer:F8-safe mode-all commands enter -repeat ----!

registry mechanic. registry fixers are never recommended. They cause more damage then they fix.Sound more like hardware failure though since you had the same thing happen with booting the xp cd.Might start with opening the case, blowing out the dust. Try a different keyboard. Same results booting from the xp cd [assuming you changed the boot order in the bios to boot cd/dvd first] I would reseat the ram and any cards in the system.Answers are only as good as the information you provide.How to properly post a question: Sorry no tech support via PM's

2 more replies
Relevance 69.29%

Recently had an issue with bsod 0xc5 that would not allow me onto the computer at all. Not in safe mode, normal mode, last known good config, etc.
Fumed over it for a couple days and tried starting up the computer again and it would allow me into safe mode now.
Tried system restore twice and it didn't do anything.
I got my xp service pack 2 disc and tried deleting the partition and reinstalling, but when it gets to the final phase of installation where it's saving the settings and it only has 3-5min left to complete it comes up with a new bsod 0xD0, "Driver corrupted MMPOOL".
I searched around on the internet and saw that people recommended using verifier.exe to fix that problem, but when I try to get into safe mode to run it the xp installer keeps popping up and tells me that I can't install from safe mode and restarts the computer. I can't stop the installer from coming up where it left off at 40min to complete.
Any help is appreciated.

More replies
Relevance 69.29%

Let me start from the beginning. A few weeks ago, I shut down my Windows 8.1 laptop by holding the power button. I know that's not the proper way, but I was in a rush. The next day, I turned on my laptop but instead of giving me the log-in screen like usual, after showing the Toshiba loading screen, it takes me to a black screen. A few seconds later, the screen darkens. There is no mouse. This has never happened before, and the only way to shut it down was to hold the power button. I tried again, and the same thing happened. I have not been able to fix it. I did read online that it might be a driver issue, so I tried to enter safe mode through that automatic system repair. However, this did not work, because I got the blue screen with the text:

Your PC ran into a problem and needs to restart...... blah blah

I have no intention of reinstalling my Windows 8.1. I've tried a lot of things:
I can't use system restore because I have it turned off (this was stupid of me)
I have tried waiting
I have tried cmd commands like bootrec /fixmbr and /fixboot

I am getting frustrated and have lost all hope that it can be fixed.

Is there anything I can do?
BTW, this laptop is ~4-5 years old.
I have a lot of files in there that I haven't backed up, and I don't want to lose them.
P.S.
If this is the wrong place to put this post I'm sorry. I couldn't decide where this belonged.

Oh, and I should add that if I let the power run out and plug it in and then turn it on, the same thing hap... Read more

More replies
Relevance 69.29%

Help would be appreciated:

My computer is running horribly slow and so I've tried to enter safe mode but I get a blue screen with instructions.

It says to check to be sure you have adequate disk space. Says to disable the driver (causing problems) or check with manufacturer for driver updates or try changing video adapters.

I cannot get into safe mode at all to run spybot (freezes when in regular mode).

I had to type this from another computer.

The technical information is:

*** STOP: 0x0000007E (0xc0000005, 0x80537009, 0xF7A2B1B4, 0xF7A2AEB0)

Thank you
 

Answer:Blue screen when trying to enter safe mode

you got the blue screen of death....
 

3 more replies
Relevance 69.29%

turned on computer and found my onecare was not opening up. Onecare removed several viruses yesterday which is not normal since I do not go online much with this computer. I didn't write down the names. I completed all steps in your guide and used all the programs you listed as well as, I went to the Onecare site and ran the update malware repair and got onecare working and ran it and removed Ferbink.B and Ntlin.A. Didn't find anything online about these. I did HiJackThis and removed about 6 items,,,once again, did not write them down. Down below is a copy of the latest HiJackThis and it appears the only file to come back is ctfmon.exe which I believe is for my windows office software. The comp is working fine and onecare is working but I can still not log in to safe mode or bios. It appears my keyboard does not function until windows is completely loaded. Nothing happens when pressing f2 or f8 and once I made it to the screen that has the selection for safe mode, by turing off then on the computer before it shut down properly which made the computer go to that screen on the next boot, but my up and down arrows did not function and it automatically went to regular windows after timing out. Also tried to boot to my windows disc but when the screen read "hit any key to boot from cd" the keys did not work and it booted to the drive....by the way it says "invalid boot ini". It appears I need to rebuild my boot.ini but don't know how to do that since I can not ... Read more

Answer:Unable To Enter Safe Mode Or Bios!

was it something I said?

4 more replies
Relevance 69.29%

Does anyone know how to enter safe mode on my u300. tried the usual F8 without success

Any Ideas?
Have got "The User Profile Service failed the logon." and was going to try system restore to resolve it.
Any help would be appreciatted.

Answer:How do I enter Safe Mode on my Satellite U300?

Hi

You can enter the advanced boot menu only using the F8 button.
Did you try to press it several times in row?
You should press it immediately after the notebook has been powered up!

Sorry but other way is not known to me?

You could try to boot using an Windows Vista disk.. this could help to repair the OS.
In worst case you have to reinstall the OS... :(

2 more replies
Relevance 69.29%

Please help,

I'm running windows xp SP2 and have acquired "antivirus 2008". I tried following the steps in one of the forums disabling the needed things in AVG, and spybot, installing sdfix, and when I attempted to enter safe mode using the F8 method, I was unable to use the up/down arrows or the ones on the number key pads to select safe mode. I'm at a loss at this point and a newbie to the forum. I've attached a log from hijack this.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:25:03 AM, on 15/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sstray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files... Read more

More replies
Relevance 69.29%

Im using windows xpSP2 im not able to update my malwarebytes or spybot or any other various removal tools. also when trying to enter safe mode after i choose safe mode the computer just reboots. ive run malwarebytes and other programs without the updates and it comes up clean. ive run hijack this and here are those results.

please help
thanks in advance
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:04:48 AM, on 5/2/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Expl... Read more

Answer:cant update programs or enter safe mode

14 more replies
Relevance 69.29%

On starting up my PC I am unable to get past the initial BIOS readout it gets as far as 'Mouse Initialized' and then freezes. Pressing F8 does not work nor following the displayed message 'Press F2 to enter SETUP' any suggestions please.
 

Answer:unable to enter windows or safe mode - HELP!!

When did this start?
 

2 more replies
Relevance 69.29%

Hi,

Just the other day i reset my computer but to my surprise it did not load up XP, instead it stayed with a black screen with a flashing underscore in the top left hand corner. I thought it meant it was taking longer to load but it is just stuck there and i can't access my files!

i can hit f2 and enter bios but not too sure if that can help me. pressing f8 doesn't open up the safe mode option page, i think it's stuck in a screen before that is enabled.

how can i fix this from bios or are there any variables i haven't considered?

there are no disks/cd's in the drives

1. Can spyware or malware lock up my computer like this?

2. I am dual booting operating systems (XP and Vista RC1). So i am stuck before the screen where i can choose with OS to run.

I really need access to my files as quickly as possible and i sincerely thank everyone who replies in advance.

Cheers,
elshaz
 

Answer:can't start system or enter safe mode! please help

it works now.

it was a malfunctioned USB thumb drive. when i took it out the computer behaves as usual.

hope this may help someone in the future.

thanks anyways!
 

1 more replies
Relevance 69.29%

My laptop is taking forever to startup, and when I try to start in safe mode I get error 0000007B. The computer is also slow all the time.

I could not find the Supplementary.txt file.


ComboScan v20070226.18 run by SStrickland on 2007-03-01 at 11:23:21
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as SStrickland.exe) ------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 11:24:17 AM, on 3/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\D-Link\RangeBooster G WNA-2330\acs.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\Rockwell\EventServer.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\opcenum.exe
C:\Program Files\Comm... Read more

More replies
Relevance 69.29%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 7
Processor Count: 1
RAM: 1022 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 72598 MB, Free - 48602 MB;
Motherboard: Dell Computer Corp., 0G1548
Antivirus: None

I am having some problems with my computer, whenever I go to shut it down it goes to it's regular
screen saying "shutting down..." but never shuts down, I have to hold in the power button.
The same thing happens when I try and restart it.
I actually do have Microsoft Security Essentials and Malwarebytes Anti-Malware, and a few other things
installed, I don't know why It's not picking them up.
And the computer is rather slow, If you could help I would greatly appreciate it.
I just joined so I'll see if I can be any help.
 

Answer:XP will not shut down, restart, or enter safe mode.

16 more replies
Relevance 69.29%

I tried tapping F8 as suggested on another post and it did not bring up safe mode

I have NO taskbar or icons

the people of Microsoft are not helping at all
Are there any other Key combos to make Safe mode come up during start up??
 

Answer:Solved: What are the ways to enter Safe mode?

11 more replies
Relevance 69.29%

My computer was working fine - then I put it to sleep and then unplugged it from the wall (and my computer has no battery life so it was shut down immediately) When I plugged it in and turned it on again, the lights went on and the about 4 seconds later, before the screen had even come on, the computer turned off again and tried to restart. It is like a boot up loop but I can't enter BIOS or anything because it's before anything really loads or comes up on the screen. I really need help as I don't have any backups of important work. (and I've tried F1, F2, F10, Delete key, F8 and F9 but none work)Thanks.

Answer:Boot up Loop - CAN'T ENTER SAFE MODE

Pull power plug and remove battery. Press power button a few times. Then add back only ac adapter and try again. Might try an external keyboard too. Does it eventually bring up a welcome screen?A Pit Bull is like a gun you can pet. And there is no safety on it.

5 more replies
Relevance 69.29%

Hi,

I'm going to be upgrading my video card, so I need to uninstall the existing drivers and video card software, then swap out the old card for the new one and install the new drivers/software.

I want to reboot Windows into Safe Mode before uninstalling the video drivers for the existing card, but the problem is I can't figure out how to reboot into Safe Mode with WindowsXP Home.


I went to Windows Help (Start > Help and Support, then searched "Safe Mode") and got this:


Quote:




Click Start, click Shut Down, and then, in the drop-down list, click Shut Down.
In the Shut Down Windows dialog box, click Restart, and then click OK.
When you see the message Please Select the operating system to start, press F8
Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.





Well, when I click Start, I don't get a "Shut Down" option followed by a drop-down list. When I click Start all I get is "Log Off" and "Turn Off Computer" (which then leads to the options Stand By, Turn Off, and Restart). When I eventually get to the "Restart" option and select it, pressing F8 during the reboot does nothing. I rebooted several times, pressing/holding F8 at various points during the reboot process. And I never see it say "Please Select Operating System". This eMachine (T4010) is set up so F11 initializes the recovery process (to restore the computer to it's ori... Read more

Answer:How do I enter Safe Mode with WinXP Home?

Turn the pc off . . ( not restart ) . . when you press the power button, start tapping F8 repeatedly, about twice a second, untill you get the menu that includes Safe Mode

5 more replies
Relevance 69.29%

I've tried several times to start in safe mode on XP. All of the guides I've referenced say F8 is the key. However, when I boot, the only functions I see on the screen that only lingers for a moment are F10 and esc.
I've tried the tapping method also. Nothing.
I'm talking about an hp notebook, if that helps.
Any advice that can be given will be greatly appreciated.
 

Answer:Solved: trying to enter safe mode / F8 does nothing at start up

6 more replies
Relevance 69.29%

Hi. I just found out that I can?t boot the computer in safe mode. Pressing F8 won?t do anything, it just keeps running in Normal Mode. Windows itself seems to be running fine. I was hoping anyone could help me "decoding" this Hijackthis log, before I try anything harsher, such as reinstalling windows. Please help me on this one, if you see why I can?t enter Safe Mode andhow to repair it, let me know. Thanks, NikmarkLogfile of Trend Micro HijackThis v2.0.2Scan saved at 8:26:37 PM, on 10/26/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:D:\WINDOWS\System32\smss.exeD:\WINDOWS\system32\winlogon.exeD:\WINDOWS\system32\services.exeD:\WINDOWS\system32\lsass.exeD:\WINDOWS\system32\svchost.exeD:\WINDOWS\System32\svchost.exeD:\WINDOWS\system32\svchost.exeD:\WINDOWS\system32\spoolsv.exeD:\WINDOWS\Explorer.EXED:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeD:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exeD:\PROGRA~1\AVG\AVG8\avgwdsvc.exeD:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exeD:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exeD:\WINDOWS\system32\nvsvc32.exeD:\PRO... Read more

Answer:Cannot Enter Safe Mode, Suspicion Of Malware

Hello Nikmark and welcome to BC My name is SNOWHITE and I will be helping you with your Malware problem. Sorry for the late reply, but as you can see we handle more than our fair share of logs. If you still have problems please follow these steps :Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Download gmer.zip and save to your desktop.alternate download site 1alternate download site 2Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.When you have done this, disconnect from the Internet and close all running programs.
There is a small chance this application may crash your computer so save any work you have open.Double-click on Gmer.exe to start the program.Allow the gmer.sys driver to load if asked.If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.Click on "Settings", then check the first five settings:
*System Protection and Tracing
*Processes
*Save created processes to the log
*Drivers
*Save loaded drivers to the logYou will be prompted to restart your computer. Please do so.Run Gmer again and click on the Rootkit tab.Look at the right hand side (... Read more

11 more replies
Relevance 69.29%

I know how to enter safe mode when in Windows 10.  What about after pressing the power button? I read somewhere f8, but that did not work.

Answer:How do I enter safe mode in Windows 10 when starting the com...

jwblue Here are the instructions you need: Safe Mode - Start Windows 10 in - Windows 10 ForumsGood Luck

6 more replies
Relevance 69.29%

Hi. I just found out that I can?t boot the computer in safe mode. Pressing F8 won?t do anything, it just keeps running in Normal Mode. Windows itself seems to be running fine. I?ve already uninstalled Nero InCD as I read it might have interfered with the booting process. It didnt work. I have Norton Internet Security, Lavasoft Software, Unhackme, running and they don?t detect anything. I was hoping anyone could help me "decoding" this Hijackthis log, before I try anything harsher, such as reinstalling windows. Please help me on this one, if you see why I can?t enter Safe Mode andhow to repair it, let me know. Thanx in advance PauloLogfile of Trend Micro HijackThis v2.0.2Scan saved at 19:01:01, on 18-07-2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\SYSTEM32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exeC:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exeC:\Programas\Norton Internet Security\ISSVC.exeC:\Programas\Ficheiros comuns\Symantec Shared ... Read more

Answer:Cannot Enter Safe Mode, Suspicion Of Malware.can You Please Help?

Hello HellsBells81We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay. Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privilege... Read more

3 more replies
Relevance 68.88%

i wasn't very clear with the title i guess, but what ever. here is my story.

my computer is about 4 years old, and the power supply blew, i thought this after the black screen flashes and auto restarts. i opened it up and saw some pieces had melted, or become deformed. so i go to best buy and get a new power supply, and wth, a video card, i figure it was time to replace the geforce4 ti 4600. i install the power supply and the new card and turn the power on. all it showed was my comp specs and said "A: Drive error" , i went into bios and disabled the search for the A: drive , because i couldn't care less. then it brought me to the screen to choose to open in safe mode, normally, or from the last point where windows worked well. problem : i can not use my keyboard in this setting, it works in bios, but i cant choose to load from the last working point of the OS.

i apologize for my short story, i really miss final fantasy 11 already ( /sigh) and am ancy to play again.

thank you for your help
 

Answer:I can not enter safe mode- or any mode

6 more replies
Relevance 68.47%

Hi --

Yesterday my laptop (Dell 700m XP Pro SP3, fully up to date) would not start. Safe mode didn't work either -- it hasn't for a long time, not that that was ever a problem until yesterday -- giving a bsod immediatly after loading sptd.sys, which I believe is a known problem with it.

I fixed my inital problem in the end by using the recovery console to restore a copy of the registry from a restore point from the previous day.

I'm now turning my attention to getting safe mode working. I first uninstalled the Daemon Tools virtual drive, and renamed sptd.sys. Testing safe mode again gave me a STOP 7B in BtHisMgr.sys, so BlueSoleil was uninstalled and, that proving insufficient, the offending driver was renamed. Next up was BtHidBus.sys, then giveio.sys, now MUP.sys.

I'm being to feel I'm going to end up uninstalling *everything* in order to get into safe mode, and there's probably an underlying reason that none of these are working.

Can anyone suggest where I should start with this?

Happy Christmas to all.

i

More replies
Relevance 68.47%

Hi I have a standard PS/2 keyboard and mouse which do not work as I try to enter Safe mode. As I am on Windows 2000 Pro, I need to log on as administrator. I am not password protected, but have no way of clicking the Log in button.

There are no settings for Keyboard or Mouse in my BIOS setup, so perhaps someone else has an idea of how to get round this.

Thanks Chris
 

Answer:Keyboard & Mouse not working to enter safe mode

if your TABBING thru menus . you can use the TAB key on the keyboard . to cycle thru the options and or the arrow keys . depends on what your doing . then hit enter to make your selected choice .
cheers
 

2 more replies
Relevance 68.47%

Hello Gringo, I'm having the same issue many other users seem to be having. Hopefully, if you would be so kind, to help me fix my current problem too. I followed your instructions and currently these are the notes and logs received.  Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 27-05-2013Ran by SYSTEM on 28-05-2013 10:11:10Running from G:\Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 9Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [11860072 2011-06-08] (Realtek Semiconductor)HKLM-x32\...\Run: [XFastUsb] C:\Program Files (x86)\XFastUsb\XFastUsb.exe [4942336 2012-01-09] (FNet Co., Ltd.)HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [946352 2012-12-02] (Adobe Systems Incorporated)HKLM-x32\...\Run: [Razer Blackwidow Driver] C:\Program Files (x86)\Razer\BlackWidow Ultimate\BlackWidowUltimateTray.exe [887712 2011-05-16] (Razer USA Ltd)HKLM-x32\...\Run: [Razer Synapse] "C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe" [315272 2012-01-30] (Razer USA Ltd)HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59720 2013-01-2... Read more

Answer:Can't Enter Safe Mode, FBI Virus, I Summon Gringo!

Hello Xionaz I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

3 more replies
Relevance 68.47%

I left my laptop running for a while when i left the room. When I came back it had frozen, I hadn't been doing anything untoward, I had been running a few programs at once, just like firefox and word. Anyway I had to turn it off with the power button. Then when I tried turning it back on I was able to log in but there was no desktop, just a black screen, same thing when I used safe mode. Now whenever I turn it on it goes to a disc check and when it gets to a certain number it says its unreadable and safe search just plain doesn't work. If you can tell me a way to get back to normal that would be great but it looks to me like the whole thing is pretty much f**ked and I'm gonna lose all my files. So is there anyway I could do a restore to factory settings (restoring to another time also didn't work) would that even help?

Answer:Computer crashed and won't enter safe mode. How do I restore it?

My computer did not come with the required disc btw

2 more replies
Relevance 68.47%

Hello community

I?m facing a problem that i can?t solve. I have windows 7, upgraded to windows 10....

I had "Avira" installed on my Acer, but the constant publicity made me uninstall it with revo uninstaller, in the end, when i reboot, i couldn?t enter in my BIOS, safe mode, or windows.

After reading numerous forums, i can?t seem to find a solution, the only thing i could fix was entering in the BIOS again, by removing the "BIOS battery" and plug it in again. After this, windows shows up again the load screen, he also shows the log in screen, but after the login screen i only get a Black Screen where i can only see the mouse pointer.

I also notice that if i press Ctrl+Alt+Del, i can get into task manager, i can also bring up command prompt running it through the task manager, but my desktop is completely dark/gone......

I also try to run explorer.exe from the task manager but nothing happens, i checked if any other instance of explorer was runnig but no luck, there isn?t any......

I also did a command in my cmd, "taskkill /f /im explorer.exe" that i read in a forum to reset explorer.exe, but in the end it only shows up an Error saying he can?t connect to the server.......

I also tried Hiren?s boot cd, but with so many options i don?t know what to choose, i only did a check disk (no errors found), a memory test (no errors found), i also run malwarebytes, it found 2 malware files in system32, but after i reboot to clean them, i... Read more

Answer:Canīt boot, or enter safe mode, Black Screen

Hi,
Do you have installation media ?
Repair Install

2 more replies
Relevance 68.47%

I will start by saying I'm a dork about computers. My husband's computer has the virus Spy-Agent bv!inf. Couldn't clean, quarantine or delete. Now the computer keeps restarting itself and I can't even go into safe mode. Please help. Don't know what to do. It is an older HP (windows 98) that we have installed XP on. If we use the Recovery disc we got with the computer, we lose the XP plus everything else on there. Any suggestions??
 

Answer:Comp. keeps restarting, has virus, can't enter safe mode

I would love to follow all the steps you suggested, however the computer shuts off and restarts before I can do anything. I have tried every option after pressing F8, hoping to get in to some form of safe mode but just keep getting a restart. Please help!
 

2 more replies
Relevance 68.47%

Hi my computer is HP compaq presario SR1960AP 2 day ago, my computer was fine and now im using my laptop. I got error "ntlrd is missing Ctr+alt+dlt to restart"I cant enter safe mode because i dont know the shortcut key.Well I start pressing f8 after i restart my computer and nothing happen. Any tutorial is appreciated

Answer:Window Xp unable to enter safe mode/Reformat

Hi there

HP has a built in recovery function.

Press F11 on startup to reload your machine. Thats if the hard drive is still in working order.

**HP has an option to backup your files before it reloads. You will need an external hard drive or large flash stick depending on how many files you have to backup.

:)

2 more replies
Relevance 68.47%

Hi all, 
 
Sorry for not following the posting instructions but I am unable to download anything on the PC in question. 
 
My mom has an Inspiron N5050 which she recently upgraded from windows 7 to 10. Today it said it was updating and not to restart it, but after several hours of a black screen she decided to force off and on again. Now it will only say "preparing automatic repair" and "diagnosing your PC" before leading to the blue screen.
 
Can't figure out how to get into safe mode, F8 does nothing. Can't use system restore (no restore points), can't use reset pc or "startup recovery" (they give unspecified errors), "Startup Settings" claims it can get me into safe mode but upon restarting I'm brought back to the old blue screen with no new options. Is there something I can do from command prompt? I tried "msconfig" but it won't recognize it. 
 
Also ran the Dell diagnostic test from setup (F2) which reported no problems. 
 
Any ideas?
 
Thanks so much. 
 
 

More replies
Relevance 68.47%

Hey everyone,

Recently, my computer was infected with spyware. I ran Spyware Doctor to eliminate it, and that worked fine. It deleted a lot of adware and trojans. However, my computer was still acting strange, so I performed a full system scan with Spyware Doctor. This time, it found a lot of high-risk spyware.

Half-way through the scan, my computer started to initiate a shut-down. I couldn't stop it. I assume the spyware caused that. Now, once I turn my computer on, Windows won't boot. I just get a blank black screen with a cursor.

I tried to start it in safe mode by pressing F8 at the start-up, but that doesnt work either.

Can anybody help me out?
 

Answer:Windows XP won't boot due to spyware/ can't enter safe mode

8 more replies
Relevance 68.47%

My windows is completely frozen. Key strokes don't work. The cursor moves around the screen but clicking things doesn't work. ctr+alt+del doesn't do anything.

When I shut down manually and restart the system stays frozen on restart. F-8 isn't working to enter safe mode.

How can I unfreeze the system, or how can I enter safe mode while everything is frozen?

Answer:How to enter safe mode when system totally frozen

Hello Michael,

See if you may be able to boot from your Windows 10 installation media to go to advanced startup, then select to boot to Safe Mode.

https://www.tenforums.com/tutorials/2...a.html#option5

https://www.tenforums.com/tutorials/2...dows-10-a.html

9 more replies
Relevance 68.47%

Hi there,
Have been infected with Antivirus Live.
Printed off removal guide and downloaded rkill.com and mbam-setup.exe to USB flash drive
tapped F8 during reboot and choose safe mode with networking as requested in guide
Was given message that windows has detected a problem and shut down to protect computer.

Technical information:
0x0000007E (0xC0000005, 0x80537009, 0xF89DB3E0, 0xF89DB0DC)

Ant ideas as this is all i get every time the systen tries to boot up........

Answer:cannot enter safe mode to remove antivirus live

Have you tried using normal mode?

3 more replies
Relevance 68.47%

Hi,

I have an Intel D101GGC motherboard. On most computers the Del button is used to enter BIOS. But on mine it is F2. I dont which keys to use to enter the Boot First options and which key to use to enter Windows Safe Mode...

How do I find this??

Please Help...
 

Answer:Which keys to enter BIOS, Boot, and Safe Mode??

Read the manual? Propably all are done by the F keys, so you might just want to test each one and see what they do.
 

3 more replies
Relevance 68.47%

Hi All,

Can some one help me with the creation of a batch file which when run from normal mode it should take me to Safe mode with networking.

considering the OS to be Xp and above, and with the next restart it should stay normal .

Thanks & Regards,
Ganesh Kumar AC.
 

Answer:Batch file to enter Safe mode with networking...

I don't think you could do this with a single batch file.

Your options for booting into safe mode:
1) F8 key at boot up.
2) Msconfig: Check the safeboot option on the boot.ini tab
3) Create a separate entry in your boot.ini file that gives a normal boot option like you have now and another one for safeboot with networking. Set the TimeOut value to 5 seconds so that you have time to select which boot option you want. This way you don't have to tap F8 at startup.

Now I do recall us having talked about this in the past and I think there be another option with 3rd party software but I cannot find the thread that talked about this.
 

2 more replies
Relevance 68.47%

I have installed a new hard drive.  After installing Windows XP, my computer prompted for a user password which has not been set.  I hit "F8" and went into Safe Mode options.  I chose "Safe Mode" and it sends me back to a screen asking for Adminstration password.  I tried to reboot and go to Safe mode and keep sending back to asking for Adminstrator password.  I woudl appreciate any help to fix it.  THANK YOU

Answer:Not able enter SAfe Mode without Admin password prompt

Do you try any password.....?  Do you try just press Enter ?   What is the user name in that account ? is it just "Administrator"

1 more replies
Relevance 68.47%

Okay, so I reserved my free copy of Windows 10 a few days ago, and tried to install this morning. It all seemed to be going smoothly... then everything disappeared, and I was left with a black screen for three hours. Finally in frustration I powered off and on again; The blue windows 10 logo appeared, and the loading wheel span for a few seconds, followed by the black screen again - no cursor or anything. I can't enter safe mode, either - it makes a really violent buzzing sound whenever I hit F8. I'm worried my laptop is irreparably damaged... can anyone help with this? I'm upgrading from Windows 7 on a Dell Inspiron laptop (or trying to).

Thanks.

Answer:Black screen, no cursor, can't enter safe mode

Okay, I entered the boot menu and ran a diagnostic, just to get the computer to do something. It re-booted afterwards, and the Windows 10 menu reappeared saying it was running "Automatic Repair". It's now giving me a blue screen with three options: "Exit and continue to Windows 10", "Troubleshoot," or "Turn off PC". Can someone please tell me what I should do?

1 more replies
Relevance 68.47%

When the computer starts up, the HP logo appears briefly, then the screen appears to go into sleep mode. Can't get anything to open up (can't see anything on the screen at all). Tried F8 to enter into safe mode, but that doesn't work either.

More replies
Relevance 68.47%

My dad's computer has received the DoJ moneypak virus (claims to be from the department of justice but everything it says tells me its the fbi moneypak virus i got a couple of months ago, just under a different name) He uses a Windows XP computer I would normally try to fix it myself the way i fixed my laptop earlier, but i cant get into safe mode or safe mode with networking.  Whenever I try the computer automatically reboots itself.  I tried googling help to fix this issue but now instead of rebooting itself it goes into a blue screen of death. Getting into safe mode is the main issue I have here, can anyone please help. Also, I've noticed a bunch of help tips suggest that when in BIOS, to click repair your computer.  This option doesn't seem to be available, that or Im mistaking what the BIOS is.Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum, due to the absence of malware logs in the topic. ~ Animal

Answer:got dept of justice virus, cannot enter safe mode

At the suggestion of a Senior Staff member take a look here: http://www.bleepingcomputer.com/virus-removal/remove-urausy-fbi-ransomwareThis procedure should work for you. If not let us know and we can give additional help.EDIT: The Senior Staffer is requesting a screenshot of this malware if possible. Thank you. You can add the screenshot as a reply to this topic.

26 more replies
Relevance 68.47%

Hello once again,

The computer that I am currently having trouble on was working just fine for the past 2-3 weeks since its several hardware upgrade. I experienced no major problems with it and was able to use it up until about three days ago. One night it was working just fine and the following day it just would not boot into Windows.

It would go through the BIOS check and whatnot, up to the Windows XP logo with the loading bar moving and right before it reach the user selection screen I would get a Blue Screen of Death. It went by really fast and immediately rebooted itself so I was not able to see what was the error message at the time.

It went for like this for a couple of reboots until I finally decided to enter into Safe Mode. I was not sure what was wrong and just ran Ad-Aware, Spybot and anti-virus but it found nothing.

I then decided to just try and use the repair option from booting up with the Windows XP CD and choosing the install Windows>repair method. I recall during this process, it had trouble copying various .dll and other files from the I386 file and I ended up just having it ignore that file and continue with the installaion.

After everything was done and it rebooted itself was when I started getting the various 0x000000** error messages. I got some 0x00000050 and 0x0000008E error message which I think is tied in to my video adapter and RAM when trying to boot into normal mode. And 0x0000007B error message when trying to boot into Safe Mode.

I loo... Read more

More replies
Relevance 68.47%

Hi!I have a Lenovo Y510 P with windows 10. After an automatic update I got the black screen, the fans are going and the keyboard backlight start, but nothing else. This happened before like 3 times but the eventually it just started working after 1-2 days of restarting the computer. But now I've had it like this for 3 week or so. I don't get anything except the black screen and it doesn't respond to anything. Except that I can turn on and off the keyboard lights and if I have the battery in and take out or put in the ac adapter the computer makes a beeping sound. I've tried removing the battery, external devices and the ac adapter and then hold the powerbutton down, no success.I've tried pressing the F-keys to enter safe mood, but nothing happens.I've tried pressing the Lenovo recovery button, still nothing.I've also tried to install windows with a usb but nothing happens. I'm at a lost, does anyone know anythin more I can try??Appreciate all help!!

More replies
Relevance 68.47%

Dont know for sure what section belongs under, but what the

I think i have on other boards by now excluded that this could be a virus-hijack
the problem is that i have never since i started to trial windows 7 being able to enter safe mode, because there seem to be some lock-down taking place from a countdown as soon as i have entered the login-screen, during the time the blue screen working on launching windows safe mode computer restart without a word

I wanna know if this is something i can count on to happen with a full retail version? or if there are some bios settings/incompatible hardware that causing this?

Answer:Cant enter safe mode, restarts during login screen

  
Quote: Originally Posted by Kloppstock


Dont know for sure what section belongs under, but what the

I think i have on other boards by now excluded that this could be a virus-hijack
the problem is that i have never since i started to trial windows 7 being able to enter safe mode, because there seem to be some lock-down taking place from a countdown as soon as i have entered the login-screen, during the time the blue screen working on launching windows safe mode computer restart without a word

I wanna know if this is something i can count on to happen with a full retail version? or if there are some bios settings/incompatible hardware that causing this?


Safe mode is entered before login.

Repeatedly tap F8 when booting
Ken J

6 more replies
Relevance 67.65%

the problem is that the Window XP log out automatically without my autorization, and therefore i tried to enter the safe mode to have a scan,

however, i got problem, in the Black-background screen where i can choose safe mode, i chose "safe mode" but it pop to another
Black-background screen where there is only one option " Windows XP Home Edition" so i chose this only option, the computer functioned as normal, until i choose the " User" and enter the window of safe mode,

the screen was totally in black and with a box "cmd.exe" where i can enter some code, i think. And then i rebooted the computer to try to get into the normal windows, it functions, but i think that it's still under the thread of a Trojan, or other kind of virus.

i scan through the computer in Windows, but no infected file is reported. i am very worried about it
 

Answer:unable to enter safe mode normally & winodows log out automatically, but not restart

Re: unable to enter safe mode normally & winodows log out automatically, but not rest

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide

Notes:
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

 

1 more replies
Relevance 67.65%

I tried tapping F8 while booting and tried holding F8 down while booting and I can't bring up Safe Mode. This is a particular concern tonight because I read that inability to boot into Safe Mode is a symptom of Conflicker infection. However, I downloaded MS patch 958644 last October and I ran both MS OneCare scan and BDTools.net Conflicker scan and both are negative.
 

Answer:Solved: Can't enter Safe Mode with XP Professional and Abit motherboard

9 more replies
Relevance 67.65%

Hello, guys!
Yesterday I've bought a new PC and successfully installed Windows 8.1.
After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"
I've tried to boot from usb with my windows 8.1, but after Asrock logo (sometimes even without it ) it is just a blank screen.
I can't get into safe mode either ( don't know how. F8 won't work ). First time I've managed to do this while booting the same usb, but now it won't work.
I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?
So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).
And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.
Same with windows 7. "Windows is loading files" and then there is just a black screen.
My motherboard is Asrock z170 Pro4s.
Help me please, I don't know what to do.
I am very sorry for my english.
Best,
Erik

More replies
Relevance 67.65%

Hello, guys!Yesterday I've bought a new PC and successfully installed Windows 8.1.After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"I've tried to boot from usb with my windows 8.1, but after Asrock logo (sometimes even without it ) it is just a blank screen.I can't get into safe mode either ( don't know how. F8 won't work ). First time I've managed to do this while booting the same usb, but now it won't work.I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.Same with windows 7. "Windows is loading files" and then there is just a black screen.My motherboard is Asrock z170 Pro4s.Help me please, I don't know what to do. I am very sorry for my english.Best,Erik

More replies
Relevance 67.65%

HELP - Yesterday my XP quickly went through all the stages of infiltration by the Blaster worm, including RPC captions and random forced shutdowns. Unfortunately I was unable to secure a fix and used SYS RESTORE before I learned NOT to do that!

Now when I try to go into safe mode the screen fills with lines of text -- mostly looks like a listing of sys32 files -- and I am seemingly locked out of any actions.

Is there some other way I can go into safe mode and/or make any meaningful changes, or should I seek professional help?? At least I have access to another computer...

Thanks!
 

More replies