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Sound not working on Dell Inspiron 15 7000 series

Question: Sound not working on Dell Inspiron 15 7000 series

Hi I need some help. this morning, I was going to play a DVD on my DVD player for my morning workout but there was no sound. I have no idea what to do and it's bugging me. Sound on my computer is really important to me.

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Preferred Solution: Sound not working on Dell Inspiron 15 7000 series

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I have a Dell Inspiron 13 7000 series laptop.  It is 11 months old.  It has worked fine since day one until today.  Today the touchscreen quite working.  All the helpful hints from the internet do not work.  Some ask me to click on the TABLET PC icon in the Control Panel, but there isn't one.  Some tell me to turn off and back on the HID compliant Touchscreen control in the device manager, but there isn't one.  I am running Windows 10 which came installed from the Dell factory.  What else can I try (that I really can try)?

Answer:Touchscreen quit working (Dell Inspiron 13 7000 series)

The screen needs to be replaced - call Dell for a warranty replacement.

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So I recently bought a Dell Inspiron 17 7000 series laptop and was super stoked.
Then I got home and noticed it has a lot of audio problems.  
When I plug in my external speakers I get a sharp, loud, startling crackling noise when I sometimes change windows.
More importantly, my external speakers are not working with this Dell.   The subwoofer has NO SOUND coming out at all.  The non-subwoofer speakers seem to work fine.

I tried downloading both audio drivers that were mentioned by the verifed answer in the thread here  but I get this error message each time:
Some one please help!  I spent too much on this Dell to get this problem.  Every laptop I've boughten has worked perfectly out of the box except this Dell.   

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I was playing a video game on my laptop around 4:30, when the keyboard suddenly stopped working. The mouse still functioned, so I tried clicking around to see if it was just a problem with the game. Then at 4:32, the mouse stopped working, too. I decided to try turning it off, but neither holding nor pressing the power button worked, so I unplugged the laptop from the charger and left it to run out of power on it's own. At 4:35, the display froze. I know this, because up until then the clock was still working. Currently, the vent fan is still running, and the screen is frozen. No keyboard buttons work, and neither the built-in trackpad nor an HDMI mouse is working.  Is there anything I can do to fix this, or do I need to send it in?The laptop was a brand new Dell Inspiron 15 7000 Series, with Nvidia GeForce GTX and an Intel Core i7.

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My computer is exactly one month old.  I have move it to tablet mode 5 times.  The sixth time the left hinge literally snapped and disconnected from the computer.
I have always been a Dell customer, but I will not purchase from them again.  I see many people have had this issue.
It is not because of wear and tear. It is because this model has a defective hinge and dell should honor replacements.  I am so disappointed in the craftsmanship of this computer.  Dell used to be number 1... not any more in my book.
Now I have to deal with sending it somewhere to get the hinge repaired and be without a computer for 2 weeks.  Thanks Dell for standing by your products.  NOT
I will never recommend a Dell purchase to any person I know.

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I have done config:
msconfig -> boot -> advanced options -> (unchecked) maximum memory
But when i restart my computer than it not work.
Please help me fix it.

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Was wondering if someone could assist me with finding the proper touchpad driver for my new Dell Inspiron 13 7000 series (P69G) so I can enable one finger scrolling. I went here Software Drivers | White Papers | Product Briefs | Videos | Synaptics and dowloaded the the PS/2 driver but it doesn't show the red 'Synaptics' tab under mouse settings in Control Panel like my old Lenovo laptop did..

Can anyone offer any suggestions?


Answer:Dell Inspiron 7000 series touchpad help

Hi ddiehl

Sometimes vendors tinker with drivers. I would head to Dell to get the right driver for your device. Note driver versions in Device Manager before and after install so you know changes have taken place.

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So, this happened a long  time ago but when ever I try to turn my computer on it wont start up, but when I plug it in there's a weird buzzing noise you can hear it if you put your head near the laptops keyboard and also if you put your head near the bottom of the laptop and there is also no display when plugged in. I really need a solution without buying a new laptop. 
Please help 

Answer:Dell Inspiron 14 7000 series - 7437

Hi Charlierca
Thanks for writing to us. 
When did the issue start? Have you made any hardware or software changes? 
Please try an external monitor if available. 
Almost all the parts in this model are quite complicated to remove including the battery. 
The noise can be from fan or the hard drive. 
Is it possible to record the buzzing noise and send to us. ? /
Should your system be under warranty we can get it repaired. 
Await your response.

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My charger is good. The light indicator on the lap top is working so it's taking the charge. When I press the power button the keyboard will light up but never turns on. It's has an internal battery so I cannot perform a reset as so many post and videos suggest. Please help.

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I am not happy with this product. I have submitted a second trouble ticket today. The first was for a hard drive issue and the second is probably a motherboard as the customer support alluded to. Less than 6 months and now twice I am going to be without my laptop for an extended period of time. The first time was a for a week. For the second issue, I will have to send my laptop into the service center and even though they said they would expedite it, it will probably take at least two weeks for just shipping back and forth. 
I was thinking of getting something similar for my daughter, but after my experience with how inconsistent the laptop has been and how fixing the current laptop I have will take awhile, I can't see buying another Dell laptop. I was thinking of starting on my Master's next year, but obviously I may have to think about purchasing a second laptop to ensure that I have a trustworthy device to use for my school work. 
Honestly, right now, I feel that with every new Facebook post that Dell has about new products, I would like to tell my story on each and every post to ensure everyone thinks twice about buying a Dell computer. Just looking through the posts in the forums, it doesn't seem like many people are getting the support that they should be getting for spending a good chunk of money on these computers. The last time I had this much trouble with a computer was with E-Machine and their service was terrible. Is Dell going the way of E-M... Read more

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Recently my dell inspiron 7537 is having problems opening properly. I am not sure if it is the way I carry it in my back back (college student) but I always use a case with it and make sure to be gentle setting my backpack down, etc. I have had this computer since 2014 and never had any problems, I love it!. But recently when I try to open the laptop for use the right side makes a popping noise at the crease and the bottom right of the screen (not the touch screen portion but where it is black at the corner) is popping off. I can see the lights behind it. I am able to press on the screen to get it to pop back in place but even when it is in place and I test it by opening and closing it the same popping noise happens and the portion of the screen is raised again. 
Is this a problem I live with now? Any solutions? I bought my computer at costco but I can't remember if I had a warranty or if it even lasted this long. Any suggestions?
Also the actual computer functions just fine, no problems booting up or anything.

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Can someone help me please.... I got a newly bought dell inspiron wont boot to windows just stucks with the dell logo and after a few minutes a blue on screen will appear and turn off.   I notice also that it heats up...the back side of the laptop is getting hot

Answer:brand new dell inspiron 13 7000 series

Rather unfortunate you had to face issues on a new machine. 
What is the exact blue screen error message / code? Does the system restart after the bluescreen crash or does it power off? Are you able to boot to f2 or f12 on startup?
Press and hold the fn key + power button to turn on the system and it should initiate the diagnostics - check for any possible beep codes.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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So Dell made a really terrible decision.  They have a transparent strip in the power button for an LED light to indicate if the power is on.  A power indicator is a given in any laptop, no matter how cheap it is.  However, Dell in all of it's genius decided to not include an LED bulb on laptops up to the Inspiron 7000 Series, despite leaving a transparent slot for it.  Seriously, what happened to this brand?!?  Do children make these laptops now?
I want to fix this, as my laptop is no longer returnable and a power indicator is absolutely necessary.  So the only thing I can think of is replacing it with one from the 7000 Series somehow (with some help probably).
This is a Dell Inspiron 5559.  I also have an Inspiron 5547.  Not sure which exact 7000 model I should get the part for...
Are they compatible?
Is there an easier way? Like how Fn+H turns on the hard drive indicator?

Answer:Can I replace a Dell Inspiron 15 5000 Series power board with a Dell Inspiron 15 7000 Series power board?

The systems use different case and mainboard designs -- and may even be made by different companies.  The answer in all likelihood is no.
I don't think Apple has produced a Macbook with a power indicator -- the PC vendors are playing follow Apple.

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I just purchased a Dell Inspiron 7579.This is with the 15" screen and the hinges that let the system be used as a laptop, a tablet, or in "tent" or "stand" mode.When using it as a tablet, the keyboard is down, resting on the table or my lap or whatever.I'd like a cover that goes over that entire side of the computer.I *don't* want a "keyboard cover" that just covers the keys. But when I search, that's all I find.Anyone know of such a product?

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What pens are compatible with dell inspiron 13 7000 series???????????????

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While I am using my laptop my keyboard will suddenly stop working, my mousepad will still work but I can't type on anything. Whenever I try to restart or shut down my computer to try and fix this it doesn't shut down properly and the power light is still on but the screen is black. I can't turn the laptop on or off there is just a black screen but the power light is on.

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Hey everyone. Recently, my computer's screen has been on the fritz, and I'm wondering if this might be something I can replace by myself with a part or if it's something that requires sending it back to Dell.The screen can still look normal, but will sometimes freeze completely if the computer lid is moved from a certain angle. When this happens there's also visual artifacts and a change of colour - sometimes the screen goes completely black. The problems are mostly gone whenever I'm moving the lid, but come back when I stop. Can I replace the screen my myself do you guys think? Or is it a cable that needs replacing/ a more solid connection

Answer:Dell Inspiron 15 7000 Series Screen Problems

Reseat (disconnect and reconnect) both ends of the wiring harness that runs between the mainboard and back of the display panel.  Check the cable for damage -- if it's damaged, or reseating doesn't fix the issue, replace the panel with a new one.
Depending on how handy you are with notebook repairs, it may be doable -- if not, a local shop can do the job for an hour's labor charge or so.

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I am planning to buy New Dell Inspiron 15 series 7000. I would want to replace the harddisk with SSD by next year or so. But i wanted to know if i can have SSD along with hard disk in this laptop.
I wanted both good performance along with large storage. So i was wondering if i can have two disks at once.
Thanks in advance

Answer:Can i have SSD along with hard disk in New Dell Inspiron 15 series 7000

mSATA and mini-PCI express have the same form factor but are electrically different.   It doesn't look like any of the newer Inspiron 7000 series models have mSATA connectors -- the older 3rd generation ones did, though.
If you want an SSD along with a hard drive, you'll need to consider  an XPS system - not an Inspiron.

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Hey guys,
Ive recently purchased a Dell Inspiron 15 7559 laptop and installed windows 7 x64.I've installed all the drivers from the Dell website that matched my model, however i still have issues with the touchpad. I'm able to right/left click but not scroll. I tried downloading the alps and synaptics drivers for touchpad and restarted the pc without any help.
Anyone experienced issues like this and found a solution?


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I just bought this touchscreen 2-in-one laptop with Dell Active Stylus for Dell Tablets (750-AAGN) .
my question here is :
1: Do Photoshop , Zbrush  support this laptop / stylus pressure sensitivity ? 
2: how good is the pressure sensitivity on this device ?
3: how durable is the screen ? if i draw on it for 4-5 hours per day it wont get damaged in short time ?
Thanks .

Answer:dell inspiron 13 7000 series 2-in-1 (7347) for drawing.

I have a Dell Inspiron 7000 series 2-in-1 and the newest version of the stylus (half silver half black). It worked amazingly well with all the software I tried including PhotoShop. Didn't try it with ZBrush. Pressure is pretty good. My kid is an artist and she said it compares favorably with her tablet for responsiveness. 

No idea about the screen, but since it is glass, I wouldn't think it would be a problem.

HOWEVER - the stylus completely stopped working with the upgrade to Windows 10 and so far there has been nothing from Dell about it. If you are using Windows 10 and the stylus is working, cool - you shoudl be in great shape. 

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Hello, I purchased this touch laptop months ago and it has barely been used or even mobile. I have had an issue with the screen flickering for quite some time, it came out of nowhere prompting me to use the laptop less. 
The screen does NOT have an issue with flickering and brightness. The screen flickers EVERY time I move/touch the monitor at all. Sometimes when I move the entire laptop. Please give advice on what I should do as I don't have a ton of $$ to go anywhere to get it fixed and I bought the laptop in brand new condition from Craigslist so there is not a warranty.
Thank you for the help and please do not respond if you have the same problem, but you do not have a viable solution, that helps no one. 

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I am seeing more of these cracked open laptops come to my shop and every single one of them were lacking locktite on the fasteners/screws. The locktite is the blue paint looking material at the end of the screws.  The bottom of these screws should be completely blue if an adequate amount of locktite were applied. These laptops have none at all or a small patch on one side of the screw.
Every single screw is loose on these models because of it.  The hinges are absolutely fine it is the looseness of the screws causing a cascade chassis support failure. It begins by some screws coming loose resulting in more stress placed on adjacent tighter screws near the hinges. This higher than normal stress causes the chassis to crack at the hinges later causing complete hinge separation.
This is 100% a manufacturer quality control issue and Dell is 100% liable in my opinion.

Answer:Dell's hinge policy regarding Inspiron 15 7000 series

is this only Inspiron 15 7000, or the Inspiron 13 7000 as well ?

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An FPS I play utilizes some of the function keys. They are not working in-game (namely F5 and F7). In case it helps, the game is Combat Arms. The laptop is brand new.

Any help is appreciated

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Hi All,
I just bought my Dell Inspiron 13 7000 Series 2 in 1 for 2 weeks, I found out that my casing color from
silver grey color became dull color. Anyone facing this kind of issue before?
For the images below, you can see what happen to my casing just in two weeks after I purchased.

Answer:Dell Inspiron 13 7000 Series 2 in 1 Casing Issue.

Any Dell Inspiron 13 7000 Series users face the same issue?
Hope you can share with me if you purchased this laptop.

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So, I've had my Inspiron 13 for about a year or so. I've had no real major issues or complaints, including upgrading to Windows 10 and those that I did have were solved with a simple search. After having my laptop for a year, its storage eventually filled up. I used a program called CCleaner to delete any junk files on my system, doing my best to make sure the program didn't delete any files that I needed, or that were necessary to the system. However, my best wasn't good enough as my system lost its functionality to automatically rotate depending on what orientation the system is in (Auto-Rotate). I went to the support page for my model, ran the system diagnostic more times than I can remember, as well as doing a full system scan twice, but all the tests showed that my system had no errors and was up to date. I reinstalled all the drivers on the support page, and uninstalled and reinstalled QuickSet64 and the ST Microelectronics 3-Axis Digital Accelerometer Driver, as this thread had suggested the problem may lie there. I also downloaded the Dell "Intel Chipset Driver" as this thread had suggested, verified that QuickSet64 was starting up with my system as this thread had recommended, and disabled the sensor in Device Manager and re-enabled as this thread writer had done, along with updating as many items in Device Manager as I could. I did however notice that I only had one sensor whereas others have seen two, and the numerous t... Read more

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When I plug in my headphone I get no sound after doing a windows re-install because of other problems.  Prior to that, the headphones worked.
when I open the playback devices, the speaker/headphone icon appears instead of 2 icons, speakers and headphone which  is what I had prior to windows re-install.
I ran the driver update from dell and installed the new driver.  Didn't help.

Any suggestions?

Answer:No sound from headphones on inspiron 17, 7000 series

pete513I ran the driver update from dell and installed the new driver.  Didn't help.
Hello. First I would download the correct driver directly from the Dell html pages. Here are the Inspiron pages, but you have to know the model of your laptop to use them, not just the series. A model like you described would be an Inspiron 77xx.
If the newest driver (probably a Realtek) doesn't have the configuration you want, then get an older version. But only one for your operation system. If it is Win10, look for a "WT" driver.

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I have a Dell Inspiron 15 7000 Series 7559 laptop that came pre-loaded with Windows 10.  The Anniversary update  for WIn 10 refuses to install with error code 0x80070003 and I have tried multiple things from online research all to no avail.  Tired of the thing constantly downloading the update for it to fail... Sick of Win 10 frankly as well as it truly is horrid.  My question:  is there anything preventing me from reformatting my C Drive and installing Win 7 Ultimate x64 on this laptop model?  I assume I could pick up the needed Win 7 drivers from the Dell site.  Please advise.

Answer:Dell Inspiron 15 7000 Series 7559 - Install Windows 7

It can be done, but because Microsoft removed the ability to boot Windows 7 USB media on Skylake platform system (which your system is), it is going to require the preparation of a new set of boot media -- you cannot simply make a Windows 7 or 7-SP1 boot medium and do the install.  It isn't a trivial exercise.  And because Windows 7 lacks support for the advanced power management of the Skylake platform, the system will run hotter and with reduced battery runtimes.
You might be better off doing a clean install of Windows 10 including the anniversary update (the ISOs are available from Microsoft) than in downgrading to Windows 7.  Also, unless you have 10 Pro, you don't have downgrade rights so you'll need to have an unused license key for Windows 7 (they're no longer legally available for sale).
For the process, see

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Guys,could you help me to decide?!?!
I m going to buy a Dell Inspiron 7570, i would like to have your opinion about it as i couldnt find any review on the on line.
Here there are the information..
8th Generation Intel(R)Core(TM) i7-8550U Processor (8MB Cache, up to 4.0 GHz)
15.6-inch FHD (1920 x 1080) IPS Truelife LED-Backlit Narrow Border Display
NV GeForce 940MX 4GB GDDR5
512GB PCIe NVMe M.2 Solid State Drive
8GB, DDR4, 2400MHz
42WHr, 3-Cell Battery (Integrated)
What do you think about the battery? For a normal browsing and Office programm use how much could it last?
Thank you in advance!

Answer:Laptop Dell Inspiron 15 7000 series 7570 opinion

These haven't even shipped yet (October 3 is the release date) so you likely won't see much for a while -- and note that if you're on a tight time schedule, there are often delays with new models like this one.
It looks like a solid mid-range multimedia notebook - if you're planning intensive gaming, look elsewhere.   If you're looking for XPS-level build and materials quality - look elsewhere.  If you're willing to live with the design compromises of a lower-cost system (more plastic, less metal, etc.), it may be a good system for you.
If you look at the existing Kaby Lake model, battery life seems to be rated quite good (with the FHD screen; with a 4K screen it'd be appreciably less).

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Just got my new laptop today, and of course first thing I do is open it up and put in an SSD. Well it looks like the "holder" that you put the drive in before screwing it into the actual laptop is warped... Photo attached. If you look, towards the left of the pic is where the screw is, then the caddy slowly protrudes out, then goes back in closer to the second screw. Do you guys think this is cause for concern (ie will it randomly one day destroy my entire laptop due to the pressure)? Or if I leave it alone should it be fine.


Answer:Warped HDD caddy Dell Inspiron 15 7548 (7000 series)

You could take it out, take the drive out, then use light finger pressure to straighten it out. From what I can see, it wouldn't cause me any undo concern. If the retaining screw isn't binding I wouldn't worry about it.

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I purchased the Inspiron 15 7000 series laptop 1-1/2 weeks ago at Best Buy. The salesperson had me buy a VGA to USB adapter and suggested I plug it directly into the USB port and not through the USB hub I also bought. However, I cannot get the monitor to work. The computer is running Windows 10. The display shows 3 monitors (I also have a monitor on the HDMI port) but the settings for the Dell are greyed out. On other computers, shutting the laptop cover allowed the use of two external monitors, but I haven't been able to get this to work. Even unplugging the HDMI monitor doesn't allow the Dell monitor to display. Does this monitor work on the newer laptops? If so, what else can I try? And am I limited to two monitors on Win10 with this computer?

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I recently purchased a Wacom Bamboo Ink Stylus from Best Buy when purchasing my new Dell Inspiron 17 7000 Series laptop based on their claim that it was compatible with this laptop.  However, I can get it to connect and open the windows ink workspace apps but I can't seem to get it to actually work as a pen on the touchscreen.  Is there something that I'm doing wrong or is it not actually compatible?  Any help/tips would be greatly appreciated.

Answer:Wacom Bamboo Ink Stylus and Dell Inspiron 17 7000 Series

This is a touchscreen notebook - not a true digitizing tablet.  You can use a capacitive stylus (these generally have a broad, soft rubber tip), but not a true active stylus - the ink features/pressure sensitivity that come with a true digitizing screen are not present on your system.
Very few 17" systems are going to have a true wacom (or equivalent) digitizer -- not many 15" ones do, either.  You will find much more choice in the 12-13" market - if you're looking for it from Dell, the only model you'll currently find is the XPS 13 9365.

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So I was hoping to be able to add a second monitor with my Dell Inspiron, but I didn't have an extra monitor just lying around, so I was hoping to be able to use my old laptop for the same purpose. I tried hooking up the two computers with an HDMI cable, but there was no response. I'm fairly certain that the issue lies in the Inspiron's Display Adapter, which uses the Intel graphics card instead of the Nvidia one that is also installed. Is there some way to change the display adapter that the computer uses?
Or, if I'm just completely wrong about what's causing my problem, is there something else that could be making it so that my two laptops won't connect via HDMI?

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On the second day of usage, my laptop does not turn on the LCD. Its a Inspiron 15 7579 2-in-1
The keyboard lights up. I see a red led blinking permanently on top of screen, but , the screen keeps black, no image at all
The frontal led on base of keyboard blinks 7 times white plus 2 times amber
I read it means LCD failure.... Is there anything i can do to try solve it ?
Very frustrating for a second day of a new and expensive computer
Help me, Dell

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I've tried everything I can think of and have read many suggestions and watched videos (on a different pc) to sort out the problem. I can't even get the pc to go into Safe Mode, it just reboots.

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We purchased a new Dell Inspiron 15 7000 series less than a month ago.
- Last week the screen started flickering. If flickered even at bios/before os. Laptop is dual boot and issue persists in Windows and Linux.
- All windows updates appears to be installed including driver and bios updates (now at 1.2.4) according to the Dell update utility.
- As of this morning the laptop boots to black screen and now is only usable with an external monitor. There are no beeps at boot or visual warnings in Windows. Latest Intel and Nvidia drivers have been installed. Laptop has been restarted several times to no avail. Currently running full diagnostics from F12 at boot. No error found yet and have 3hrs 22 min left.
- I've darkened the room and shone a torch on the laptop screen in case it is just a back light issue but am unable to see anything on the laptop screen, only usable with external monitor. Windows display settings gives the options to extend/duplicate displays so this makes me believe Windows is able to detect the laptop screen.

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Yesterday my dell computer would not come on. When I hit the power button the keyboard would light up but the screen would not start. The computer was completely charged and the power cord works with no problems. It does not have a battery pack so I let the battery completely drain overnight. When I tried to turn the computer on again after 3 attempts of holding down the power button it finally rebooted. While my computer is working now I am concerned that this may happen again and that next time my computer will not start at all. Any suggestions or recommendations as to what could have caused this problem and how to prevent it from happening again. I completely love my touchscreen dell and would hate for it not to work!

Answer:Laptop (dell inspiron 15-7000 series-7537) wont start

It could have simply been a program or utility hanging the system.  Holding down the power button for a couple minutes should have fully shut down the system allowing you to boot, but baring that, you either have to remove the battery or wait until it is fully discharged.
I do suggest running diagnostics just to make sure that this isn't and indicator of possible hardware failure.
Please check here for more information on how to run diagnostics.  Please let me know what you find out.  

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Has anyone used an Inspiron 13 7000 touchpad two-finger scroll gesture and also compared it to a Surface Pro 3?
I've been using the Inspiron 13 for months but just reformatted Windows on a Surface Pro 3 last night and wow - the 2-finger scroll responsiveness is virtually instant on that device.  On the Inspiron it always seems to take a bit of time to get going. 

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Hi,I bought a Dell Inspiron 15 7000 Series laptop around about November time last year, and after a BIOS update a couple months ago or so it now will randomly go to a black screen, but the backlight is still on. The BIOS update being near the time that this began to happen may be a coincidence, but it was the only real change during this period.On this black screen, I have no cursor and none of the buttons on my keyboard do anything. The only solution I've found is to hold in the power button to shut the whole system down. 
There doesn't seem to be a particular pattern as to when this problem occurs, it will just randomly go black.
This has happened around about 6/7 times in the past few months. All the events did occur late at night though (past midnight). However, this could just be because I usually sit on my laptop longer at night time, and therefore that increases the chances of it happening.
Due to many "Black Screen Crashing" problems with Windows 10 - that aren't the same as my problem - a google search did not help. 
System Specs are as follows: 
System Model Inspiron 7559
OS Name Microsoft Windows 10 Home
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
Ram - 8GB
Graphics Card - GeForce GTX 960m

Answer:Black Screen with Backlight Still On - Dell Inspiron 15, 7000 Series Laptop

Try system diagnostics to see if it finds any problem in the components:

Press F12 after power on
Select diagnostics.

You can also check Windows Event Viewer for any error message that was logged when the black screen crash happened.

Window-X => Event Viewer

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The touchscreen on my Inspiron 15 7000-series started to go black, 15 months after buying the laptop.  I don't watch movies or play games, or use the touchscreen-feature more than 1% of the time.  The servicer said it cannot be repaired and the entire screen (laptop cover) needs to be replaced by Dell. Is this a common experience -- that is, do touchscreens go bad just after the warranty expires? 

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I have Dell Inspiron 13 7000 series laptop, recently I came up with having trouble with the keyboard, it behaves oddly. The "tab" key acts as windows key, "windows key" acts as "letter v" key..some keys are not working at all.. The behavior that I found is , every time I update BIOS with the update from Dell Site, the keyboard starts working..but the next day (shutting down and accessing the system the other day), the same thing happens. I have to re-update the BIOS to make the keyboard work

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I bought a Dell Laptop, Inspiron 7000 Series off amazon. Was trying to find a direct email but wanted to know my options. I bought this laptop less then a couple weeks ago off amazon. Its really amazing other then the fact that its screen seems not very durable but it works. There is quite a bit of backlight bleeding on the bottom edges of the screens which is specially noticeable when the screen is black. Upon closer inspection i see, about 1-2 dead pixels upon the edge. I dont know if the dead pixel(s) are to much of a deal seeing how its literally on the edge, but the light bleeding seems to be very noticeable.
Image 1

Sorry for the poor image quality but you can see the blotchy light at the bottom of the screen, all across the bottom. There is a slight bit on the edges of the right edges too.Is there a way to fix this? What are my options? It makes me pretty concerned and I guess a bit insecure.
Previous to this laptop, one was shipped to me, worse conditions, completely damaged. The entire 1/4th of the screen was dead and blocked out. Had to ship it back. 

Thanks, Appreciate any feedback.

Answer:Dell Inspiron 7000 Series, Recent Bought, Light Bleeding/Dead Pix

Contact the seller and arrange a return of the system - there's no sense having a screen replaced on a brand-new system (which which your description makes clear you'll never be happy).
If this system is from the same seller, get a refund and buy elsewhere.

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Hi, I have Inspiron laptop 15 7000 series (7537) laptop and some of the keys are not working. When I press them to type..the letters are not typing . Not sure the exact reason. Can you please help in fixing it

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Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop. Is there any work around for this problem?

Answer:Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

I have the same problem on my older Lenovo desktop. I have run every diagnostic program I can find and they all indicate that the current windows is clean and the disc is error free. The machine restarts at 75% and I get a forever spinning dots with no other indication on the screen.

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Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

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I just a bought a new laptop yesterday, DELL Inspiron 15 7000 Series Model 7537, with windows 8 installed, I checked the laptop and surfed the internet a bit, I checked the windows 8.1 in store and it showed me that I have to update my windows first in order to download this 8.1 update, i decided to update the windows.
When i started the windows update, it showed me there were 112 updates there, i clicked on download the updates, but none of them seemed to work, however I searched around and found that I must turn off the metered connections limit download. However, the updates seemed to download and after downloading around 70 updates i decided to restart my laptop.
My laptop restarted with a dell logo, and right after that a blank screen, and after a while a cursor.
I have been restarting my laptop since yesterday and to no aid, a blank screen is showed and nothing else happens. I tried to enter BIOS setup to boot from the other D drive recovery, but I am unable to enter the BIOS setup.
I try to press F8, F12, F2, F10, to enter BIOS or atleast start the automatic windows recovery, but nothing seems to be working.
I spent a lot of my hard earned money to buy a new laptop with a new windows, and this is really frustrating, any help would be highly appreciated.


Answer:Dell Inspiron 15 7000 Series (7537) Blank screen, windows 8 not booting, no BIOS?

I am having the same problem and bought the computer in Feb 14.  Got the "you can purchase a software support since your warranty is up after 90 days" from tech support, that is not right.  Would be interested if you get a solution.

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Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

Answer:Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

Originally Posted by Windows Central Question Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop do you mean while installation or while downloading the update?
Join our forums to brief us on the issue , :)
here is a link to windows central article in various common problems while update device to windows 10 AU, :>

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Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop. Is there any work around for this problem?

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My Inspirion 15 - 7000 Series 7559 is still under the 1 year normal warranty.

The plastic around the left hinge of the laptop seams to have given away and they computer starts to crack up and open when you want to move the screen to open or close it.

I have informed myself on the issue and it seams that Another 20 people have the SAME issue with this dell Inspiron 15 7000 7559 model:  The plastic around the hinge opens up!
Here is the Record of that forum :

 It seams that dell made a sticky post saying hinges are not covered by the warranty. And that the issues is caused by physical damage. the computer is in mint condition and has been taken care  and of course never been drop.

Mr  DELL-Chris  a dell spoke person said on the previous Link I provided:
In our usability labs with volunteers, we noted that the wear and tear on the left hinge was in how users repeatedly incorrectly opened the lid on the right corner putting stress on the left hinge.
Correct = Raise the lid by grasping the center of the lid and opening
Incorrect = Raise the lid by grasping the right corner of the lid and opening which adds twisting torque to the left hinge.
The policy will remain. Hinges are considered a consumable and fall under the Dell Wear & Tear policy.""
I was always careful to open the computer with 2 hands from the center as indicated. I have a collection of laptops since an early teenage age and handle my ba... Read more

Answer:Dell Defective Inspiron 15- 7000 Series 7559 Plastic Around Hinges On the Left side

Hi bolvrek,
Thanks for posting.
Apologies that your system is not working as you expected.
Unfortunately it would be impossible to say that all of the systems you've noted in your post have the exact same issue as yours, as there are too many variables and environmental conditions to consider.  Each one would have to be evaluated individually, which is why Dell Tech Support advised you to send it in.  You will be asked prior to any repairs to authorize or cancel the repair prior to starting.
If you feel your situation requires escalating, you can always fill out an Unresolved Issues Form.  You will need your Service Request number.

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Hi all, I hope you can help me here.
I have bought a Laptop Dell Inspiron 15 7000 Series an year ago, and almost 2 months ago, sometimes the tablet mode did not work so well as while turning it back to laptop (by turning the screen), it stays in tablet mode. Never mind i managed to continue using and disabling the automatic mode change. However last week stopped working at all, and now i see that the touch screen is not respoinding either, even when you touch it you would see that is reacting but now nothing.
I tried to reinstall Windows 10, check drivers, uninstall them are reinistalling but  ( not able to take out the battery as is not possible in this model) and still is not working.

Can you please help?


Thanks for helping me..

Answer:Laptop Inspiron 15 7000 Series - Touch Screen Stop Working

Look in the control panel under Pen and Touch.  If you don't see a touchscreen listed, it may be the connection has come loose or the cable is damaged -- you'll need to remove the base cover and check the connection between the screen and mainboard.
The service manual you need depends on the model you have - is it  a 7778, 7737, 7779 etc.)?

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Hi everyone,
I am having a problem with the Realtek microphone in Skype.
The symptoms are as follows:
Shortly after beginning of the conversation the other party cannot hear my voice. Video is fine, the voice of the other party is also fine.
When this happens the microphone green bar in Options/audio settings will not be seen when speaking into it.
However I can hear what's spoken into the microphone in the local speakers.
I uninstalled the microphone in manager, re-installed the driver, did not help.
Uninstalled the Realtek hi-def audio driver. This helped first but then after 4 minutes talking the problem returned again.
I can see that when this happens the speaker icon in 
Control Panel\Hardware and Sound\manage audio devices\recording\microphone\microphone properties\levels
is crossed out. If I uncross it and put boost and level above zero the other party can hear me again.
This happens spontaneously, by itself. Even without Skype running, so this is why I think it might be a driver problem.
Any ideas? (please no "reinstalled driver" advice - has done so multiple times)

Answer:Realtek Microphone/audio driver fails in Skype on 2015 DELL Inspiron 15 7000 series

Methinks it is solved. Ran malware bytes, cleaned up stuff, rebooted.
Works now.
PS. It's my dad's computer....McAffee does not help much, especially when "you are your best antivirus" strategy is not followed :)

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I just buy a new laptop Inspiron 13 7000 series 2-in-1. It comes with Windows 8.1. It happened (not sure why) that the volume control is frozen at the top-left corner screen with the 0% volume level, so I can not adjust the volume at all both on the keyboard and on the touch screen. 
What I have tried is below
- In control panel, sound, communications: when Windows detects communications activity
  Select "Do nothing" 
- uninstalled audio driver and leave it is automatically reinstalled after reboot
- uninstalled audio driver and install the audio driver downloaded from dell support
- do clean boot and uninstall-reinstall driver
It was resolved once when I tried pull off and push back the usb for the logitech wireless mouse. When the volume control got stuck on screen again, I tried this again but it does not help anymore.
Any suggestion please. Thank you.

Answer:volume control stuck on screen--not working--not adjustable, Inspiron 13 7000 series 2-in-1

Thank you!  Had the exact same issue today.  Here is a pic of the cable and screw in question.

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Hi all,
I received my Dell Inspiron 15 7000 series 7559 a few days ago, and noticed that sometimes my touchscreen would stop working. I would shut down the laptop (and usually close the lid), then later turn it back on and the touchscreen would be working again.
When the touchscreen was not working, it would show up as an error under the Device Manager -> Universal Serial Bus Controllers -> "Unknown USB Device (Device Descriptor Request Failed)".
What I noticed was that I could always fix the problem by 1) Moving my screen to 90 degrees open or less, and then 2) Restarting the laptop OR from Device Manager disable then re-enable the unknown USB device.
It is a consistent issue, I can use the touchscreen for a day or longer without rebooting as long as the screen stays no more than 90 degrees open, but as soon as I open the screen just a bit wider (to the max open width, I'd say about 105 degrees where the hinges no longer allow it to open), the touchscreen stops working within a couple seconds and then the USB error starts showing up under the Device Manager.
 It's unfortunate because when it's sitting on my lap and I want to use the touchscreen, opening the lid all the way is the most comfortable viewing angle so I'd really prefer to be able to do it. I'm also thinking about opening up the case and looking for a loose connection, but with a brand new laptop I'd really rather not.
Anyway I wonder if anyone else has seen this i... Read more

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I bought the laptop mentioned in the title, the Inspiron 17 7559, a little under 3 months ago for school as well as some gaming.  A couple days before I spoke with tech support the cpu fan (fan on left side if you're looking at the top of the laptop and are in front of it) began making a horrible grinding/squealing noise.A little background: before going to school, I spent a decade as field technician on both military advanced electronic systems and production-class robotics systems.  So I opened the back panel just to glance at the fan, see if maybe there was a glaring physical abnormalities, as  the fan was clearly grinding on something and when it kicked into high would be scraping fast and hard enough to produce this noise.
I open the back cover, a screw falls out from its happy little home (which is, needless to say, both Not A Good Thing and Ominously Foreboding), followed by the shorn threading which had come from another screw.  Also, three or four  screws were VERY loose.  Which explained why the case had begun to separate near where the monitor pivots attach to the case.  Completely structural screws.  I tightened those up a bit, but didn't mess with any screws in the component housing area, as thos can have specific torque settings and such, and overtightening can do real damage.  As for the fan, its sitting a millimeter or so lower in its housing than the other, and even the slight spinning it did while I t... Read more

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I was playing a game and the keyboard stopped working I thought it froze but the screen still worked and so did the mouse but the keyboard wouldn't work. I managed to exit the game and click sleep by mistake (wanted to click shut down) and all I have is a black screen with h keyboard lit up. Holding the power button does nothing. Pls help

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my dell inspiron left speaker is not working even after whole restorartion.
I also updated the audio driver but no gain.
while testing with dell audio, when the screen show the audio output from left speaker but the audio comeout from the right side but that sound is very, and when it signals for right then fine.

tell me what should I do to resolve the problem.

Answer:dell 13 inspiron 13 7000 2 in 1 left speaker is not working

IAMRAMKING not working even after whole restorartion.
Hello. A speaker that doesn't work after restoring with the Factory Image is because of hardware failure, either a loose connection or dead speaker.
If you want to perform another test to make sure, run the audio test in the ePSA utility (or PSA on some models). These tests are in motherboard memory and do not depend on Winows or drivers -- in other words it is a purely hardware test, so if you don't hear the sounds during the test, it means hardware failure.
IAMRAMKINGtell me what should I do to resolve the problem.
If the laptop is still under warranty, contact tech support to have it repaired.

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dell inspiron 17 7000 keyboard and touchpad not working. 

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Hey all!
My keyboard backlight was working fine but then one day it just stopped.
I've pushed f10 and fn + f10 doesn't give any feedback
I've gone to the Windows mobility center and made sure things are fine there but still no feedback.
When i push the f10 key the setting in windows mobility center changes but it shows no light on the keyboard

But the CAPS LOCK Light and back light works  
Apart from that nothing else
Tried restarting also no feedback from the lights
Also could it have been a recent update that might've caused this?
Is there a driver for this?
Please Help

Answer:Keyboard Backlight Stopped working Dell Inspiron 7000 13

Does the keyboard backlight come on when the system is powered up?  If it does, you may have a software issue.
If it does not, you have a hardware problem.  
First thing to check is that the backlight cable is firmly connected to the system board (this will require removing the keyboard to check).

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I have had this for about a year now. Just recently the sound starts off fine but fades out after about 10 seconds as to where I can barely hear it. I have tried to reinstall the driver but its still doing the same thing. Sound works fine with headphones just not thru the speakers. Please Help!!!!

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slow slow me please ......

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Am wondering if anyone has experienced the base of the screen getting really hot?
Tech support so far has replaced:  motherboard, heat sink, GPU fan; next on the agenda is replacing the screen.  But it would be nice to know if anybody else has dealt with this and how it was resolved.

Answer:Inspiron 15 7000 Series

The problem with what you're generally describing is that there can be a lot of root causes for those warm temps.   It could be, as the techs have already surmised, the components listed.  But it can also be the memory chips on the system (a short causing resistance, causing heat), it could be the hard drive, it could be the battery.  There are a lot of electronics that go into a laptop and any of them can fail (or start to fail), which would case heat.
Not sure that replacing the screen would be my next thought but they may have a reason to do so.  They're the ones that have been working with you and something may have caused them to believe it could be the LCD.  They handle these sort of calls on a regular basis so I would defer to their approach.
Let us know if you are able to narrow down the culprit, and hopefully the LCD replacement will resolve the issue.  Sorry you're having such a hard time with the system, but as I said earlier, there can be a lot of reasons behind what you're seeing.

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Hi! my Dell Inspiron 14 5000 series wont turn on. The power light turns on when connected to the power supply. I tried to disconnect the charger, removed the battery and held the power button for 30 seconds. After reconnecting the charger and battery, i tried to turn it on again, but the power light only lasted for 5 seconds and there's no beeping sound. My laptop still wont turn on. What could I possibly do? What could possibly be the problem? My laptop is already out of warranty, how much would it cost if repaired?

Answer:Dell Inspiron 14 5000 series won't turn on and there's no beeping sound

What is the exact system model? 
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Does the adapter led stay on and stable or does it go off when connected to the system?
Please check if there is any damage on the machine. Check if all the ports on the machine are fine or misaligned. Sometimes if the pins in the USB ports are touching each other, they are known to cause many issues on the machine.
The power light you are referring to that lasts for 5 seconds only - is that the power button led on the system? - enter the service tag and download the service manual and remove the memory modules / HDD and try powering on the machine with adapter only / battery only and check.
Press and hold the end key and plug in the power adapter to power on the system - if it stays on, then you could try a BIOS recovery as listed here - - please be advised that this method has not been tested by Dell, however, few other customers have tried this method for different models and were able to recover the system functionality.
If nothing works, I would suspect a motherboard failure. You could contact our team to get a quote for a paid service call -
Also, please click my DELL-user... Read more

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Is there anyway i could upgrade Dell Inspiron 15 7000  to Dell Inspiron 15 7567 Gaming for extra bit of money?? i am looking to get better performance on gaming?
bought from: BEST BUY.
Has a warranty for hardware damage for:2 years 

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I have a 2-year-old Inspiron 17 7000 Series laptop, gently used. A couple weeks ago my laptop, while plugged in and charging, shut off suddenly... no lights... no sound... nothing. I unplug the cord from the laptop and then from the outlet. I plug the cord back into the wall, check to see that the green light comes on the converter, and then plug the cord into the charge port. Nothing. The green light goes out almost immediately and the laptop will not power on. I find another dell charge cord with the same voltage as mine and exact same thing happens... green light goes out as soon as I plug it into the laptop.
I am out of warranty and at a loss. I'm frustrated and disappointed. I've only ever owned Dell computers and this purchase was a coveted upgrade. I'm hoping there's a simple and inexpensive solution but fear the worst. If this issue cannot be resolved without paying for an expensive repair, this will be my last Dell.
Please help... anyone?
Thank you!

Answer:Inspiron 17 7000 Series Won't Power On

Disconnect the adapter, remove the battery and hold the power button for 30 sec.
Try powering the laptop with adapter only. Try powering the system up with both memory and hard drive removed. If you see a difference, start putting back one component at a time till you isolate the faulty component. If the issue remains even with the components removed and you have tried the first step, you need a replacement motherboard.
If the system powers on with adapter and fails with battery connected, you will need a replacement battery.

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One of my ram slots has gone bad. I am using an 8gb stick in the good slot, but I would like to max my ram if possible.  I know that the max memory is 16gb, but does anybody know if the computer will be able to use one 16gb stick? I am having trouble finding out if there is a max amount of ram per slot. Thanks in advance!

Answer:Inspiron 15 7000 Series 7548

Max according to specs (and Crucial's upgrade advisor) is 8G/slot.

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Let me start off by saying I love the capabilities of this laptop, but that's where it stops. I got this laptop a few months ago and it has encountered problem after problem, during which process Dell has met it with complacency and inefficiency. 
The original laptop I purchased just refused to turn on one day, I sent it in to Dell and over a month later of constant calling of customer and tech support where I received little to no assistance until I was forced to get upset and ask for a supervisor. Their solution was to not repair my computer or send me a new one, but to send me a refurbished model (I understand that is the policy).
All good right? No, just 2 weeks of having this refurbished model, the battery fails entirely, rendering the laptop a desktop (heaven forbid if I travel). Either Dell has built a model that they cannot support and should discontinue its production, or they are entirely incompetent in repairing, replacing, or refurbishing this model. I will never be purchasing a Dell product again, as I can only imagine that this battery repair will require me to send in this refurbished model yet again -- another month or more without a computer. No one should purchase this model, despite its capabilities, and I highly recommend that Dell look into this model as clearly they are not adept at fixing it. 

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I have my dell inspiron 7000 series with 2x4gb ram modules installed. I was wondering if anybody knew which types of ram i could replace it with.If im correct the ram is pc3-2800 dd3L.Can somebody confirm.Also what is the max ram i can install.
From what i read online the max ram is 16gb so thats 2x8gb modules. What exactly should i be searching for on the ram?

Answer:Can i upgrade the ram? inspiron 15 7000 series

Hi amskhan,
The Dell Inspiron 7000 has 2 memory SODIMM slots on the system board. The system accepts a memory capacity ranging from 2GB, 4GB and 8GB. The memory type accepted is DDR3L 1600 MHz SODIMM only. The computer supports a maximum of 16GB of memory when installed with two 8GB DIMMs.
You will need search for memory with following details DDR3L 1600 MHz SODIMM

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Relevance 82.82%

it has been just 2 months i bhought it and the speaker of left side is only working. i am nervous with this problem, the speaker on right side did not work at first time and again worked after few minutes. but whe n i open my laptop next day i started playing song i recognized that only one speaker is working please 
help me somedbody!!!!

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Relevance 82.41%

Just started to use my new laptop Dell Inspiron 15 5000 laptop. I realized that something is wrong with the headset port. I have tried to use my earphones and then headphones which the laptop not able to recognized a headset device connected to it. The music sound was still coming out from the laptop speaker and did not switch to the earphones / headphones. (Note: I plugged in them properly.)

Answer:Dell laptop inspiron 15 5000 series - no sound from headset port

Hello. Test the audio driver by switching between the Realtek driver and the Windows native audio driver.1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked [but SEE NOTE].7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted, sometimes you have to restart, sometimes not.[To get back to the Realtek driver, do it again but reverse the names in steps 2 and 7.]NOTE: if you have a 2-in-1 model and do not see a "High Definition Audio" option after step 6, then uncheck "Show compatible hardware". Then in step 7, if you see 2 "High Definition Audio" devices, select the 2nd one. On some models it is called Intel High definition Audio.If you only have the symptoms with one of the drivers, then the other is at fault. If you have the same symptoms with both audio drivers, then it is very probably not a driver issue.
If you reply back... Read more

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Where can I download my original windows 8 OS which came with my laptop? I have lost the backup and recovery disks that I made when I purchased this item during my move. I have recently updated to window 10 but something went wrong a few days ago. I got virus and reformatted my hdd. Now, I am just running a trial version of  windows7. Thank you.


Answer:Original Windows OS for my Inspiron 15 7000 series

See here:
Or here:

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Which locks will fit the Inspiron 15 7000 series 7548? The spec sheets don't indicate any specifics. I need it to be a combination style, not key.

Answer:Inspiron 15 7000 series 7548 lock

Hi woodsona,
Thank you for writing to the Dell Community Forum.
It has a smaller security slot, you will have to purchase a Noble Security Wedge Profile lock.
Manufacturer Part : K9T4D, Manufacturer Part# : TZ08 and these have a master key. If you?re purchasing other models, please ensure you check its compatibility with system model.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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Faint (but noticeable) static when using headphones (or perhaps inaudible on laptop speakers).
The static doesn't get louder with increase in volume and only ceases when the volume is muted.
I've updated as well as uninstalled and reinstalled the audio drivers with no luck.
Any suggestions?

Answer:Headphone static on Inspiron 15 7000 series

Assuming you are hearing the noise while using the Realtek audio driver. As a test install the Windows native audio driver.
1. Open the Device Manager (type devmgmt.msc in the search box and hit Enter) and right click on Realtek High Definition Audio.2. Select to "Update Driver Software".3. Click on "Browse my computer for driver software".4. Click "Let me pick from a list of drivers on my computer".5. Put a check in the box "Show compatible hardware" if not already checked.6. In the list of devices, click "High Definition Audio".7. Click "Next".8. On the Update Driver Warning box, click "Yes" (install the driver). 9. Restart the laptop if prompted. If not prompted, then no need to restart.
Test the headphone jack. If no noise with the native driver then it is a software problem that might be helped with a future Realtek revision. If still getting noise with the native driver, it might be a hardware problem. I can't think of a good specific test to confirm it, but you could report the issue to tech support.
Reverse the names in steps 1 and 6 to get back the Realtek driver.

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I have recently experimented flickering in my screen. I purchased this laptop like a month ago.
Acording to some answers in here , One recommendation is to turn off the Dell extended battery life. But on Windows10 I do not have that option...What i see is Dell Power Manager Lite.
It looks like on direct AC and battery fully charged I do not present the flickering. If I unplugged the AC cable and battery goes lower than 85% I start seeing the annoying flickering.

Answer:Screen flicker on Inspiron 15 7000 series

Correction: Almost fully charged and still I see flickering on my screen.I attached the system information of my laptop

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Hello, I just bought this Inspiron 7000 gaming laptop as a replacement for my old Studio XPS that *** out recently, and one of the selling points was the ability to add a hard drive in the empty bay. I threw my XPS's HDD into the slot, but then the Inspiron wouldn't boot. Removed it, booted fine. I assumed that this is because the HDD comes before the M.2 SDD in the boot order and tried to fix that, but to no avail. With the HDD removed I set the BIOS to legacy boot, but it appears that reading an M.2 slot is beyond its capabilities, because Windows just cycled "choose a boot option" over and over no matter which Hard Drive disk option I chose (there were 2, I assumed one would be the SDD). I switched the BIOS back and everything's back to being fine.
There must be some way to do this, but I'm coming up empty on searches. Does anyone have a solution?

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Relevance 82%

 need the win7 driver for the laptop I bought yesterday, I can not use win10 

Answer:Inspiron 15 7000 Gaming Series -7577

If you can't find the drivers on, you'll have to find them yourself . That is if the drivers exist.

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Relevance 82%

(Attached link to see the problem in action: )
Hello, I buyed an Inspiron 17 7000 series 2-in-1 in January 2017 and it had problems starting in February. (so, very very soon after I buyed it). 
The main problem (and only problem) is a screen distortion that happens DAILY when I use the computer.
The monitor starts have flickers and black bands, distorcing the image and making, eventually, the whole screen black. It happens when I use programms such as Photoshop or videogames, but recently it has been happening also when I'm just using it to browse the internet. (So, not under stress like in the other 2 situations.)
The only way to '''restore''' the screen is to block it with the 'lock screen' button on the side and then unlock it again. Then it goes away, but eventually the problem comes back.
I've been downloading drivers for the graphic card, looking for resolutions, I even sent the computer in assistance THREE TIMES and they didn't find anything. They changed my SSD but the problem wasn't that. I can't figure out what the problem is, even if it is software or hardware.
The computer is not even one year old and I'm extremely concerned about this problem that doesn't seem to resolve. I've also tried to change luminosity, screen resolution, anything, but I can't figure out a solution.
Anyone had this problem? Anyone can help or give some sort of advice? I've lost hope in the assistance honestly,... Read more

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After Windows 10 upgrade, my laptop appears to be running flawlessly except one major annoyance: the screen no longer auto-rotates when in tablet mode.  This is a convertible PC, so this basically renders tablet mode useless. 
Fully updated system prior to installation of Win10
After upgrade, I updated all of dell's applications, drivers (one exception, see below)*, and bios.
Display settings - "Lock Position" is turned on permanently (greyed out, cannot adjust)
*When I try to upgrade the video driver, it fails because the recommended driver update for my system (July 23rd, 2015) says its older than the current version.
I suspect this is a driver issue.  Should I go ahead and install the older driver?  I know Win10 just rolled out so I expected a few hiccups but I was surprised to find very little info about this issue as of yet.  I use my laptop as a tablet quite frequently, so I would like to find a solution to this problem quickly. Thank you all for your help!

Answer:Inspiron 13 7000 Series 2-in-1 Auto-Rotation

Control Panel\Appearance and Personalization\Display\Screen Resolution
Tick Allow screen to auto-rotate.

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I recently purchased a Inspiron 15 7000 Series 7559 with no problems until now. I had this laptop for about a week and then randomly this problem occurred today. I was in the middle of playing some Overwatch and my computer screen just shut off. At first I just thought, "Oh I guess I'll just reboot, game might've crashed it." But to my surprise, the screen wouldn't turn on after that. It's strange though because the keyboard and power button still light up. I've looked all over on multiple support forums to find an answer to this strange issue I'm having, nothing seems to work. I've removed my battery and drained it because I've heard about static building up in the battery but with no success. I've tried using the BIOS recovery but using the key combinations doesn't even bring up the menu on the screen. I'm out of options so I've decided to post about it here, hoping someone can help me. Also if this is a potential hardware issue that would be highly useful information considering my warranty is still active on this laptop, thanks.

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I have W10 on a new Inspiron 15 7000 Series 7559. When I have a mouse or trackball connected, I would like to turn off the touchpad. Otherwise stray fingers from typing move the mouse around.
I went to the control panel and found an option that says "Leave Touchpad On When Mouse is Connected". If I turn that off, then the touch pad is disabled. But I'm using a wireless trackball. When I turn the trackball off, the touchpad doesn't start working. I have to remove the trackball's USB dongle before the touchpad starts working. Ideally, the touchpad would work whenever the trackball isn't working. But it's not that convenient.
On my old Dell laptop, there was a hotkey for enabling the trackpad. That would be ideal. I'd like to enable it quickly depending on whether I'm using the trackball or not. I can't find any hotkey on this laptop. And I can't even find a quick way to get to the control panel setting.
Any way to make this more functional? Possible solutions would be (in order of preference):1) Have the control panel setting work whenever the trackball is turned off or missing, even if the trackball dongle is still in the USB port.
2) Have a hot-key that could enable and disable the touchpad.
3) Create a shortcut directly to the relevant control panel page.
Thanks for any help,

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I'm in trouble, at least 2 times a day I need to restart the laptop, it's nothing to add or go bar to the middle of the screen ...Already tried everything, updating drivers, windows, restore ..
What can i do?

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My Inspiron 13 7000 series turns on w/o battery but not with the battery. The battery is a brand new one purchased from Dell.
Any suggestions on why with the battery in it does turn on is appreciated.
Thank you for looking.

Answer:Inspiron 13 7000 series turns on w/o battery but not with

Did it do the same with the original battery?  If so, two batteries doing the same likely means a bad mainboard.  If only the  replacement battery had the issue, it suggests a bad battery.

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My laptop wont change from CPU to GPU. 
Any suggestions on a fix would be great, tried many theories that have worked for others.
I believe my laptop is supposed to have Radeon M270, however AMD automatically find your software downloads the M265. I've tried to make this work but I've ran out of options. 

I've gone to Device manager, disabled the gpu, and updated so it updates to M270, however then when I right click to view the AMD settings I get an error that my software is not supported?
(When on M265) I've got my global application settings on maximize performance.
Steam is also on high performance
I've messed about with all the settings within the AMD radeon settings, trying to find optimal performance however I still find games are running on fps 4, even when the game settings are all on very low. 
I've also used the command Prompt (Admin) fix that has been mentioned on various forums.

My PC:

(GPU-Z info)
AMD Radeon R7 M265 Series currently downloaded
Intel(R) HD Graphics 5500
GPU Mars?
Memory type DDR3 (Hynix)
Driver Version: (Crimson 17.4.4) WHQL / Windows 8.1 64bt
Computing: OpenCL and Direct compute 5.0

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I recently purchased a 2-in-1 laptop Inspiron 13 7000 Series 2-in-1.  There does not appear to be a "KENSINGTON" style slot, bit I do see a square hole on the left side near the back.  Is this a locking slot, and, is there a special cable lock designed/available for this PC?

Answer:Inspiron 13 7000 Series 2-in-1laptop security

Noble Wedge Lock was the answer.  I got one on Amazon - Noble Security TZ08 WEDGE PROFILE SECURITY LOCK.  It is lighter weight and more expensive than the Kensington locks I am used to but at least it fits.

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I accidently trod on the screen and cracked it. Touchscreen no longer works. Can you suggest how I can best get it repaired please. I am United Kingdom based.

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So I recently bought this new laptop(windows 10) and I discovered something wrong.
It's a qwerty keyboard, and the letters work fine.However, the buttons in the top row are reversed; meaning that when both shift and caps lock are OFF, these buttons show numbers, not symbols.
When I enable caps lock, I get capitalised letters and the numbers stay the same.
And when I press shift, I get capitalised letters and the symbols instead of the numbers.
So essentially, if I want it to be normal(lowercase letters + the top row giving symbols) I need to enable both caps lock and shift.I tried it using the touch keyboard.
I tried every language I can find that has QWERTY and although some of the symbols change, I always get numbers when shift and caps lock are off.However, any AZERTY keyboard works fine..
I have been googling for days and looking at dozens of forum threads but NONE of them matched what I was looking for...
I don't know if this is supposed to happen, nor do I care about it.
I just need help in making it stop.
Thanks !

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So I recently bought this new laptop(windows 10) and I discovered something wrong.
It's a qwerty keyboard, and the letters work fine.However, the buttons in the top row are reversed; meaning that when both shift and caps lock are OFF, these buttons show numbers, not symbols.
When I enable caps lock, I get capitalised letters and the numbers stay the same.
And when I press shift, I get capitalised letters and the symbols instead of the numbers.
So essentially, if I want it to be normal(lowercase letters + the top row giving symbols) I need to enable both caps lock and shift.I tried it using the touch keyboard.
I tried every language I can find that has QWERTY and although some of the symbols change, I always get numbers when shift and caps lock are off.However, any azerty keyboard works fine..
I have been googling for days and looking at dozens of forum threads but NONE of them matched what I was looking for...
I don't know if this is supposed to happen, nor do I care about it.
I just need help in making it stop.
Thanks !

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It will work fine and then all of a sudden it says shutiing down and then shuts down..It may do it 2 or 3 times in a short spna,and then be fine for hours,and then do it again..This thing is only about a little over a month old and I am very upset....

Answer:MY brand new Inspiron 7000 series 2 in 1 keeps shutting down

Hi joerom,
I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

Also, please private message us the system service tag along with the registered owner’s name and email address so that we can check and assist you. To send a private message, click on my name and select ‘Send private message’.

Please let me know the findings.

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so I am in Canada, and I was considering a base model of the new inspiron 13 7000,
first, what is the color gamut of the screen? is it srgb 100% or lower than that?

second, I saw in the feature tab, it says the the there is a fingerprint reader on the power bottom, but this feature is not mentioned among all the models' specs in the new 13 7000 series, and I confirmed with one the agent through the online chat, but in the product review section, one customer commented the product he received has the fingerprint reader, and he also lives in Canada, this really confused me, maybe the fingerprint reader is a selectable feature? 

Answer:question about the specs of the new inspiron 13 7000 series

so this is the link of the laptop

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I have had my laptop for about two months and I have not been able to connect my wireless hotspot (H2O Bolt) to my laptop. I have been able to connect to the wifi provided at school and at the store I purchased it from (Frys Electronics), but when I get home I cannot connect it to my wifi. At first I thought the problem was my wifi, but it seems to work fine with my smart tv, my other laptop, my tablet and my ps4. The only thing it wont connect too is my laptop. I have tried running the network configuration settings many times and it has not helped. I reset my laptop as well, but it did not work. I even traded in my laptop for the same brand and everything to see if it was just the device but it still did not work. I took it to Frys to see if they could find and solve the problem but that was no help. I have run out of options and do not know what to do, i would really like to use my laptop at home for homework (which is what i bought it for) but i cant because it does not connect to the internet. Help some one please!

Answer:I cannot connect to the internet with my Inspiron 13 7000 Series

i dont know the H2O bolt - does it have a limit like other devices where you can only connect 4/5 devices at anytime

as you have another laptop - lets try some things , as you can copy between devices hopefully

ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

For Windows 8
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​
For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

Now press Enter to open a command prompt box (A new dialogue box - black with white fo... Read more

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There's so many unfinished or inconclusive threads on this issue, so I'd like to bring it up and then post a solid resolution once I've had one.
My Laptop is experiencing the ghost/phantom touches reported by other users.  I'd like to find out what is a proven fix, meaning this fix has been done and the issue hasn't returned. 
I have tried new drivers, flexing my screen and rebooting.  Rebooting seems to be the best way so far, but it is only temporary as the symptom continues to come back. 
Please share your final solutions.

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I purchased this laptop in feb 2015 in india and moved to singapore immediately and for first few days my integrated camera was working fine but suddenly it used to not work telling that camera not connected error. but this being the integrated how can it be not connected...
and also some times suddenly it used to work.not next day again same problem...and i once spoke to the support person and he told that he need to check the laptop but again bad thing is that he cant come on weekends and also not in evening times on weekdays...
kindly help me to resolve the issue..i tried a lot to figure out the solution.

Kindly help me to solve

Answer:Dell Inspiron 15 3000 series integrated webcam not working

When the webcam doesn't work, Can you check if it is detected in "Device Manager"?
It should be listed under "Imaging Device".
Thank you

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When leaving the room where my Inspiron is, I will often leave the screen open and the laptop will go to sleep and the screen will turn off like it is supposed to. However, after leaving the room and returning about ten to fifteen minutes later, I find that the screen has turned on and the camera is actively taking pictures trying to use the facial recognition function. I don't know how long the camera was actively taking pictures but when I felt the camera, it was incredibly hot, suggesting that the camera had been taking pictures for a while and draining a good amount of battery. This has happened on numerous occasions and I enjoy the liberty of not having to close my computer down every time it is not in immediate use. I was wondering if there was some way to prevent this from happening other than just always closing the screen when the computer is not in use.

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