Computer Support Forum

Alert! Previous shutdown due to thermal event

Question: Alert! Previous shutdown due to thermal event

System : Dimension 3000 Hello, i'm having a problem with my Mother's computer. It is shutting down (completely powering off) and will not come back on for several hours, sometimes days. When it does power back on, before booting into windows, i get an error message that reads: Alert! Previous shutdown due to thermal event. I do not know what the problem is, both the case fan and power supply fan work properly and i have removed all of the dust from inside the case, including from the cpu heatsink. The case is not missing any expansion slot covers either. When i check the logs in the bios nothing is showing up at all. The computer is out of warranty and i'm stuck on what to do? thanks.

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Preferred Solution: Alert! Previous shutdown due to thermal event

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Answer: Alert! Previous shutdown due to thermal event

jholty
Have you checked, that the front panel air intake is clean?
Open the case and check that both the processor and chipset heatsinks are still firmly attached to the motherboard.
Bev.

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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS

Can someone help me Please!

Thank you
 

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Try clearing the event log. Instructions from a Dell support forum:

Start the system.
Press 'F2' to enter System Setup.
Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
Highlight 'Clear System Event Log' and press the 'Enter' key.
Press the 'Esc' key twice to restart.
 

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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS



Can someone help me before I call Dell because it is the client machine!

Thank you

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Check for excessive dust and proper fan operation. Sounds like it is overheating and shutting down.

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About 2 days ago, my computer started randomly turning off and on. I would enter my password and it would load windows and run fine. As of yesterday it shut itself down and after I entered my password, it would give me that message. I would choose "Run Windows normally" and it would go to the screen with the Windows logo with the loading bar underneath of it. The loading bar doesn't have the scrolling green light though, and it just sits there. Any help is greatly appreciated.
 

Answer:"Alert! Previous shutdown due to thermal event!"

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Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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I boot system. I sign in.....system shuts down all by itself. When I re-boot it tells me it failed to to "Thermal Event" and tells to be F1 to continues.

What is "Thermal Event"?

Answer:Thermal Event Shutdown

Hello,

It basically means that your system overheated and shut itself down so as not to damage any components.
Reasons for this range from dust on the heatsink or a fan not spinning to heatsink not being seated correctly.

What is the make/specifications of the system and roughly how old is it?

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Well just recently. I was sitting there letting aim run. I went to use the bathroom and my pc was off. I was like huh. So I left it off that night I didn't need to get on. Well when I did turn it on, it brought up this error/alert.

Alert! Your computer has shutdown due to a thermal error.
Press F1 to continue or F2 for system setup.


Well I didn't quite understand what was going on. I pressed F2 checked everything out and I was fine. Well then a little after that maybe I think it was the next day it did it again. Well I then pressed F1 and now it happens while I am sitting here. In order to get my pc to turn on this morning alone I went to that screen 6 times. So I cracked open the machine, and cleaned it all out. Thinking maybe my fan wasn't spinning enough. Nothing was wrong. VERY little dust so I don't quite understand. Anyone have any suggestions. Because this is scarring me. I am kinda starting to believe it maybe my battery. I had to change it once already because it dies really easy.

Please help!!!

Drew
 

Answer:Alert! PC shutdown due to Thermal Error?????

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OK so for the last week or so my pc has been cshutting off at random times and then on reboot indicating that there had been a thermal event. The fan on the CPU is working and the computer often shutdown immediately following start up (before there would be any chance for it to get too hot) I have run Advanced Systemcare free SInc I got it along with AVG Free. When I started noticing problems I also downloaded Ad-Aware and MalWareBytes. All systems run clean, but performance still sucks. Today I get the Thermal event Shutdown message again and when I look at thr event log it shows that my memeory was reduced on Oct 14th. I decide to try to go back to a restore point, and coincedientally the last restore point is Oct 14th. I run system restore, and the restore application comes back and tells me that it can't restore the computer to that day.

There is too much coincidence to make me think that nothing is happening, but I'm not PC savvy enough to figure out on my own. PLease help. Hi Jack this logs below
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:18:42 AM, on 11/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS�... Read more

Answer:Thermal Event Shutdown? HiJack this Logs

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/426567 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hello, my dell precision t3500 started showing symptoms of bad Heatsink since december 2015.  It has been restarting several times and showing "Previous shutdown due to thermal event.".  In the first few weeks it used to shutdown like twice a week. Currently i get a lot of shutdowns. I can't use my computer for 3 hours, it shuts down at least once every single hour. 
What i've done so far....(My solutions)
I rubbed off the heat sink compound between the processor and heatsink and applied new heatsink compound. This didn't help.  The computer was still shutting down due to thermal events.
I read on a forum where someone was having a shutdown problem just like me and a dell expert advised him to upgrade to the latest bios. I was running the latest bios at the instant when my computer started shutting down due to cpu excessive temperature. I tried downgrading the bios from A17 to A14, now the computer would stay for 3-5 hours without shutting down. Downgrading didn't help either.  I know that the old bios had a greater temperature threshold and that's the reason for the computer staying longer before detecting a excessive cpu temperature than in the A17 bios version. Ok, so processor upgrade/downgrade didn't help either.
i wen't out to a computer store and bought a new Heatsink for my dell precision t3500, i removed the old HeatSink and replaced it with the new one. The computer booted just fine, stayed up for 3 hour... Read more

Answer:Dell Precision T3500 Shutdown due to thermal event

What's the actual full error when the thermal event occurs?  Usually there are multiple temp sensors on a machine - does error say which one is causing thermal event?
I'd see what all temps actually are and monitor them.  What does HWMonitor or HWiNFO (Sensors window) say temps are when system is idle and under load? 
What CPU are you using?  Thermal shutdown threshold within a CPU is often around 100C, which usually is pretty hard to hit for a desktop (as opposed to a laptop). 
What heatsink compound are you using?  Is it making good contact but thinly applied?  You can check this by removing the heatsink - compound should be pressed out and thin enough to "see through it' evenly across surface.  A thick application has poor thermal properties because thermal compounds are much poorer conductors of heat (~8 W/mK) than copper (~400 W/mK) or aluminum (~200 W/mK).
I'd also check for dust/blockage on case air intakes and fans (including the PSU fan) - this can cause poor heat removal from the case and resulting heat buildup.

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

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Hi,
 
My desktop had been failing to wake from sleep (needing a restart everytime) since I installed the Windows 10 Anniversary update. Last night, I updated the chipset, intel graphics, and nvidia graphics drivers to their latest versions. Since last night, I have had three unexplained shutdowns after putting my pc to sleep. In event viewer, I am getting the 6008 error. 
 
My specs are
 
http://speccy.piriform.com/results/PepJcmtf23xATPNdl6YHn3L
 
Thanks for your help, and let me know what other information I might need to provide. 
 
 
Ciaran

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Dell 4600i. Windows XP. At boot up I get an alert message every time I start the system. "Alert! Previous fan failure. Strike the F1 key to continue, F2 to run the setup utility." I hit F1 and the boot continues without any problems. I replaced the fan with a highspeed fan about a year ago and have had this alert for about six months.

How do I get rid of this alert message. The fan seems to be workiing properly. Is this message telling me I still have a fan failure that I don't know about?

Thanks.
 

Answer:Solved: Boot alert: Alert! Previous fan failure. Why?

Hit F2. Turn off keyboard messages. Make sure fans are working!
 

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My Product Name is HP Pavilion g6 2301 ax Notebook PC Operating System : Windows 8 64-bitProcessor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz Promblem is since from 2 months my pc is making Shutdown Automatically and the immediatelywhen i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally. so i willing to have a better solution for solving this Problem by further problems.and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?what to do by escaping or to solve this problem. waiting for your Communication

Answer:Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED...

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.


Troubleshooting an Overheating and Auto Shutdown Issue
http://support.hp.com/us-en/document/c03904182

Reducing Heat Inside the PC to Prevent Overheating:
http://support.hp.com/us-en/document/c01657439

 

If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
 

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Question: Thermal Alert

One of my coworkers booted up his computer and it said something about a 'thermal alert'. After displaying the error message and prompting the user to enter a key to continue, it would shut off continually. After a few more shutdowns, the computer finally booted into the OS. Just wondering if anyone knows what this is. I've never heard of it before. Thanks!!
 

Answer:Thermal Alert

Open up the box and check the fans are running properly. While you have it open it would be worth blowing any crud out.
 

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Question: Thermal Event

I'm not sure I'm posting in the right place but I have a Dell Optiplex GX270 and last night it just randomly shut itself down, when i switched it back on it came straight up with this message:

Alert! Previous shutdown due to thermal event
Alert! Previous fan failure
Strike the F1 key to continue, F2 to run the setup utility

It seems the longer I leave the machine off, the longer I can get on without it shutting down, so I left it a couple of hours which gave me enough time to get on and shut it down properly and then left it overnight, when i switched on this morning it had the same message without the first line, and hopefully I have neough time to post this before it goes off again.

I'm baffled, totally. What should I do?

Many thanks in advance for any help offered....
 

Answer:Thermal Event

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Question: thermal event

i turned my dell computer on and it say thermal event so it goes to were i can only push f1 to start in safe mood, safe mood networking and also start up normally and i tried all of them but it shuts my computer back off, so i took the fan and heat sink off and replaced the cement glue under the heat sink and the computer does the same thing were i cant get on at all! what do u recommend next!

Answer:thermal event

hopefully that was heat sink paste and not glue.usually you don't get a thermal event just turning on the pc. Could be a bad sensor or some other related hardware failure.You may need to send the unit to dell to get repaired.

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Question: Thermal event

Hi,
I have had for the first time today, my PC shutdown due to a thermal event. I eventually got it booted, hence I could post this thread! I have done a bit of looking around and all I see are things about overheating and fans not working. My landlord had arranged for new windows to be fitted today and -Murphy's law - it was -3 today! Could the thermal event due to the PC like me getting darn cold and just needing to warm up? Please say yes, I can't afford a new motherboard and all the paraphanalia that will go with it - like graphics cards etc. I have an old Pc - it's a Dell Dimension 4600 so I suppose it could be old age!:cry
 

Answer:Thermal event

Apparently your computer made the hall of shame for the 10 worst computers
http://www.pcworld.com/article/129857-2/the_10_worst_pcs_of_all_time.html

the thermal event could be caused by, the power supply going, the CPU overheating because the thermal compound has dried up or one of the fans cut out.

Take the side off the computer so you can observe and hear. When the computer stops, it might give an indication a few seconds before - see if you notice any fans not spinning. If you can't catch what is happening, then it is a trial and error process to figure out what is causing the shut down.
 

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I have a Gateway E-4100. Seems to shut down due to a thermal event. The fan does not work. Replaced the original with a refurb. Still does not work. Cleaned up the old paste and added some new. No luck. Aybody have any other ideas?
 

Answer:Thermal Event - no fan

Can you elaborate some on this? Does the new fan not work, or does the computer not boot with the new fan installed and spinning?

I am lazy tonight, is that a laptop or a desktop? Can you get into the BIOS?
 

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Question: Thermal Event

I have been battling a strange problem with my PC. It shut down one day and upon restart stated that it was caused by a thermal event. I pulled it apart and found the heatsink dusty but not horrible. I cleaned everything up and still had the same problem. Before changing the processor, an Intel SL6S5 3.06Ghz P4, I bought a new heatsink and a bigger fan and installed it. It worked for about a week and then quit again. I decided to change the processor, it worked a few days and then quit yet again. I then bought an identical motherboard with another processor and installed that. It worked for about 3 weeks and now it quit again, always giving me the thermal error! I am baffled! I apologize for the long intro but here is my real question. My PC is using SCSI Raid and I am not having much luck finding an upgrade motherboard that supports SCSI Raid. Can I pop a motherboard in there that has SATA Raid and make my hard drives work? I really need the stuff that is on those hard drives!! Sorry for the book I wrote, I hope someone can help!Frustrated

Answer:Thermal Event

are you applying thermal compound every time you replace/remove the CPU heatsink?

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Question: Thermal event!

I have a Dell Windows XP which has crashed, when I switch it on it says previous shutdown due to thermal event! It then says strike F1 to retry boot, F2 for set up utility but neither works when I press them.
 

Answer:Thermal event!

What's the model name and model number of that Dell?

What's the 7-character "service tag" number on the sticker?

-----------------------------------------------------------

My guess at this point is an overheating issue.

When this occurs, the computer shuts down to prevent further damage.

-----------------------------------------------------------
 

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Question: Thermal event

My dell keeps on shutting off , It just goes off no warning , Then once i boot it back up , I get the computer has been recently shutdown due to a thermal event , Press f1 to continue f2 to enter setup.. I checked the fans thinking the CPU wasent getting any air , And they are all working fine... any help here i would love!

Answer:Thermal event

With no model # we are just guessing, but I would say that the fan has failed at some point and the CPU got overheated. You may either remove and reseat the CMOS battery or reset the NVRAM, but I would change that fan out pronto!

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My wifes computer is periodically shutting down due to a Windows XP thermal event. Besides checking the fan for failure, vent clogging, etc. is there something else I should investigate?

Answer:Windows XP thermal event

Open the case blow out all fans with a can of compressed air, especially the heat sync. Start the computer and make sure all fans are spinning. Look at the label for the Power Supply Unit (PSU) and report the Make, Model# and Wattage. Boot into Setup (Bios) to PC Health or some such. And report the Temperatures, and +12V line for the PSU You may need to re-apply thermal paste between the Heat Sync and the processor

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My computer has started running REALLY hot (thermal event shutdowns) when trying to watch Flash videos. It seems others have been experiencing issues with the latest Flash being a resource hog as well. I posted in the malware forums and I think we can rule that out. I tried I8kfan (temps get 80+ C with flash videos running and fan on max, my processor has a 100 C T-junction) and it has helped considerably, but I would rather get to the root of the problem. Other than the heat issue, my computer has acted normal. The fan seems OK, so I'm afraid it could be a capacitor or a thermal paste issue. I can't get into that with my laptop, I afraid. Not sure what's going on, but I would definitely appreciate some help.
 

Answer:Thermal event shutdowns...

Hi

Are these Flash videos ones that are downloaded onto your PC or are they being viewed in a browser window?

Could you also give us some info on your Windows version and Service Pack as well as are all your drivers and Flash, Java Runtime etc versions upto date?

I would if you are using IE, try Firefox and load the Firefox version of Flash HERE and try the videos again.

As another thought, when playing the videos, disable your antivirus software first and see if that helps, you can also use Process Monitor to see whats using CPU % up when the videos are playing as this may help narrow down the offending app.
 

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ello, 2 days ago i was on and then suddenly my computer shutdown on its own. when i tried to boot it back up it said "shut down due to thermal event." i tried waiting for a couple of hours to see if it would work. but it keeps shutting down in a couple of minutes. my computer is about 3.5 years old running on a Dell using windows xp home edition. Does anyone know whats happening? thanks.

Answer:"shut Down Due To Thermal Event."

Well..."thermal" implies overheating, I believe.First thing I would do...check the temperature in the BIOS after one of these shutdowns.Second thing...open the case, clean away all dust/debris...ensure that all fans are turning properly when the system is on.If it still overheats, I would consider replacing fans/heatsink on the CPU and adding fans for additional ventilation.http://www.tigerdirect.com/static/html/heatprotect.htmlLouis

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Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

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Hi everybody!

I have an Emachines t3958. It has an Intel Celeron D 340. When I turn on the system, it says that the computer was previously shut down due to a thermal event. I have changed the CPU fan with a new one( even when te old one was working well) and cleaned up all of the connectors from the Power Supply, CPU fan and motherboard and every time I turn on the comp again it displays the same message and shuts down on its own. I have checked the PS fan and it is working perfectly as well. It also has an extra fan, so I am SURE it does not have anything to do with overheating.
I can not get into the BIOS either because it shuts down before it even gets there.
Any idea what coul be the problem?

Thanks for any help yo can give me!

Answer:emachines t3958 Thermal Event

Try clearing the cmos.

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My Intel based system automatically shuts down because of overheating. The thing is I don't know what else to do, so I need some help. Here is my system:
Mobo = Intel D915PCM
Processor = Intel 550 3.40 GHz HT 800 MHz FSB L1 1024K LGA775
RAM = Kingston 1GB DDR2 HyberX Ram
Video = Nvida 6600
Sound = Creative Live 24
Hard Drive = 160GB SATA Western Digital
Case = Antec 640B TAC
Fans= 3 fans full speed, 1 in front, 1 in bact, 1 directed toward processor mounted to the TAC. I choose Antec fans with the highest air flow specs, and it's not working.

Upon boot up without doing anything temp is around 170-180F. After a few minutes it gets to 195F and shuts down. Even if I don't open any software it heats up and shuts down.

When I try to reboot I hear beep-beep, beep-beep, and the system shuts off again.

The only thing I can think of doing is to add another fan as my case has four. The open one is located under the TAC.

I'm past frustrated and don't know what else to do except convert to AMD!
 

Answer:Thermal Event System Shuts Down

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Log Name:      SystemSource:        Microsoft-Windows-Kernel-PowerDate:          6/18/2016 4:00:05 PMEvent ID:      88Task Category: (85)Level:         ErrorKeywords:      (32)User:          SYSTEMComputer:      Umaish-TabletDescription:The system was hibernated due to a critical thermal event.Hibernate Time = ?2016?-?06?-?18T11:00:05.753907500Z            ACPI Thermal Zone = Display Board Sensor            _HOT = 3312KEvent Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />    <EventID>88</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>85</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000020</Keywords>    <TimeCreated SystemTime="2016-06-18T11:00:05.759215000Z" />    <EventRecordID>1281</EventRe... Read more

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My desktop is a Dell Dimension 4600c and lately I couldn't start it. The orange light on the power button is blinking and nothing happens when I press it. And at times when it would power on, I get a 'previous shutdown due to thermal event' message until recently it wouldn't start anymore.

Most of the times it wouldn't start is probably because of the air conditioner. The air blows directly to the computer and it gets real cold. So last time when it won't start I had to use a hairdryer to heat it up or put it out in the sun. But that doesn't seem to work anymore.

So my question is, is something wrong with the fan or the power supply?

P.s

1) I don't know if this is the place to post this
2) I really don't take care of my computer so let's forget about that.
3) Your suggestions and comments are greatly appreciated.
4) my location is Malaysia and the average room temperature is 30 degrees celcius
 

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I've been getting this error every once in while on my Dell Desktop that's 6 years old.

Alert! Previous Fan Failure
Press F1 to continue
Press F2 to go to Setup
The computer is 6 years old, the processor is Intel Pentium 4 2.52 GHz

Dell Dimension 4550
A few years ago, a local computer support center did some maintinence on my computer and installed a cooling fan, but I am sure its related to the motherboard. I'm not sure how to check this or how to go about replacing it.
I am actually planning to get a new Desktop, probably later this year, but this is my computer that's hooked up directly to the Cable modem and has my router (so my laptop can go wireless) so its really important that I figure out whats wrong.
 

Answer:Alert! Previous Fan Failure

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i dont get it. whats wrong with my computer. and ever since this thing came up my computer has been lagging like crazy! can someone help me please?

thank you!
 

Answer:Alert! Previous Fan Failure =(

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Hello, I just started to recieve an error each time I start up my computer that says:

"Alert! Previous fan failure. Strike F1 to continue or F2 to run setup utility.
or something very close to this.

This error has happened to me previously about one year ago and then one day or night it suddenly fixed itself and began working again but now the problem has come to me again.

I tried removing the fan and blowing it out for dust, hair and other things that could plug it up.

Another thing i checked was the Event Log and it says there was an error with the CPU Fan and the event type was labled "Out of Range" (What's up with that? Is that my problem?)

Rather than waiting for that certain time to happen again where it fixes itself I would like to discover how I can fix it myself. In my honest opinion I think the fan is able to run but I am not positive. Any possibilities for a solution would be greatly appreciated... keep in mind I am not the most advanced in computer vocabulary although I believe I know the basics.

Thanks!
 

Answer:Alert! Previous Fan Failure

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Just set up a refurbished Dell Optiplex GX280. I received the Alert! Previous Fan Failure message once.

Please allow me a stupid question, because I'm not a computer tech...

On the BIOS Event Log, there is the one entry for the CPU Fan "Out of Range"

I can still hear the fan running, and I've restarted the computer a few times since and NOT got the message. So do I still have a fan problem?
 

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Yeah, this error pops up every time I start my computer. It'll say this:

"Alert! Previous Fan Failure.
Strike the F1 key to continue, F2 to run the setup utility"

And the entire screen is a blank, black color with this text only. I've been pressing F1 for a long time now and it lets me run my computer perfectly. I tried fixing this problem some time last year, asking the people over at Dell, but I ended up screwing up my computer, so I gave up. Dell really has horrible support. I guess since I just got a new hard drive, I don't want something to happen to my computer, even though I should have fixed this LONG ago.

Uhm... some basic information: Dell Dimension 4550, Windows XP, the problem started ~1 year ago.

Any help would be appreciated! Thanks!
 

Answer:Alert! Previous Fan Failure.

You really need to take the necessary steps to replace the failed fan or risk frying something. One of my PCs is a Dell which had a fan failure with the same message as yours. In my case it was replaced under warranty but if I had let it go, I might have fried my CPU.
 

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I recently switched my motherboard from its Dell case to a new one that I bought, and everytime I boot it comes up with the error message: "Alert! Previous Fan Failure" Of course I could ignore the message and sound, but I would just like to know if there was any way that I could disable the message. Thanks.
 

Answer:Alert! Previous Fan Failure

I'm not firmiliar with Dells, but...I would check the bios and see what all the safety features are set on!! Also...if it is the CPU fan that it is talking about...make sure the fan is connected to the motherbord!!!

Roger
 

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the item below keeps appeating in the event logthe driver referred to below IS the most current in the HP driversi have uninstalled and reinstalled driver with NO change in error loggingAny advice? Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERRORDPTF Build Version:  8.1.10605.221DPTF Build Date:  Oct 23 2015 12:24:15Source File:  ..\..\..\Sources\Manager\WIDomainPowerControlCapabilityChanged.cpp @ line 63Executing Function:  WIDomainPowerControlCapabilityChanged::executeMessage:  Unhandled exception caught during execution of work itemFramework Event:  DomainPowerControlCapabilityChanged [19]Participant:  TCPU [1]Policy:  Passive Policy 2 [2]Exception Function:  Policy::executeDomainPowerControlCapabilityChangedException Text: Could not find client in directory. log name: applicationsource: DPTFevent ID: 256level: error

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Help!!!  My VGN-FZ21Z doesn't start up after thermal event (guessing).. When I press the power button nothing happens (even the power led isn't activating)..  I hope and think that it is not a broken mobo (I had an Acer laptop that had a broken motherboard but the backlogjt and the fan did work on that one).. Please respond soon!!

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Help!!!  My VGN-FZ21Z doesn't start up after thermal event (guessing).. When I press the power button nothing happens (even the power led isn't activating)..  I hope and think that it is not a broken mobo (I had an Acer laptop that had a broken motherboard but the backlogjt and the fan did work on that one).. Please respond soon!!

Answer:Sony VAIO VGN-FZ21Z not starting up after thermal event

If you have a multimeter, Id check to make sure the laptop power supply is putting out power. If the power supply has power at the jack then remove the laptop battery and try to power it with wall power and no battery installed. If it still doesnt work then its either a damaged power jack or main board is dead. *Voltage output measured at power supply should be close to that of which its rated for such as a 19VDC power supply at 18.5VDC etc. If its only 6 volts output then its too low to charge and power it for example.This laptop is a core 2 duo and isnt worth investing much money into it beyond a power supply replacement if the power supply is bad or battery of battery is bricking the laptops ability to boot. A main boards cost would likely be upwards of $50 if you do it yourself. A computer shop + parts if a main board you would be paying the cost of a cheap low end laptop new to fix this old one.

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Howdy
I've been researching Event ID 89 Kenrel-Power ACPI Thermal Zone, which a lot of forums are linking with sleep issues.  To me this reads like a CPU thermal event triggering a protective shutdown.  I'm curious what connects this event with
sleep issues.
I would also like to verify that the _PSV is a measurement in Kelvin at the CPU.  Does anybody know that for sure?


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2013-01-21T11:16:06.857
Event ID: 89
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Jacob-Y470
Description:
ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.
_PSV = 400K
_TC1 = 2
_TC2 = 5
_TSP = 1000ms
_AC0 = 343K
_AC1 = 328K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 400K
_HOT = 400K
_PSL - see event data.

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Question: Thermal Shutdown

computer shut down due to thermal something or other, both fans are working properly and it has been blown dust free. Pages are once again opening slowly or freezing, flavalee has helped in the past: HJT, MBAM, %temp%, C:\Windows\temp, and computer was fine once again, Now it is back again, ie, slow and freezing and then yesterday the shut down due to the thermal thing.
I have 2 HD's Disk C 19.0GB Total Used 13.6 Free 5.37
F 37.2GB Total Used 21.5 Free 15.7
Windows XP Pro Version 2002 SP 3
what would happen if I were to swap out Master to Slave and vice versa? I guess I'm trying to determne if C Disk HD is going bad or not or is this just a really bad idea on conjured up? Thanks for your help,Tim
 

Answer:Thermal Shutdown

If your not comfortable around the inside of a computer here's the answer.

Take your computer to a repair guy, have him remove the heat sink and fan from the main processor, clean out the dust that has collected in the processor side of the heat sink, you can't remove this dust topically, it's embedded deep in the heat sink. You also have to replace the silicone heat transfer paste between the heat sink and the processor or you'll cremate the processor.
 

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Question: Thermal Shutdown

My PC runs flawless for approx 30 mins +/- a few adn them shuts off completely. It wont start backup until you wait approx 30-60 minutes. Does this sound like an overheating power supply or some other component???

Answer:Thermal Shutdown

Could be CPU, heatsink could be full of dust/fluff, heatsink fan could be breaking down, if you haven't done any housekeeping on your PC lately you might want to look there first...

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Question: thermal shutdown

Is it at all possible to revive a desktop when it displays the "thermal shutdown" error? This happens at startup so I cannot use the computer at all. I tried pressing F8 and went through it but really didn't know what to check for and thats as far as I got. P4 Windows XP Pro 512 Mb RAM 80 Gb HD. Please help ... many thanks.
 

Answer:thermal shutdown

Thermal shutdown usually means that some system component knows that it is getting too hot and shuts down before heat damage can occur. Open up your computer (Make sure you are grounded) and get as much dust out of the fans/heatsinks as you can. Leave it open, make sure there are no pets around or anything that could fall in, start it up, make your way into the BIOS, go to the "System Health" screen, and write down the temperatures that you see (and what they match up with). Post them here.
 

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Question: Thermal Shutdown

Hy Everyone!I hope all of you people are fine and doing well..My problem is When i Start my computer Everything working fine except laptop Screen ..When I shut down and restart same problem happen again and again after few attemps a Note appear"Themal Shutdown Occur and Sysem temperature is 90 D Now its working Normaly Press Enter To continue" Then Its Work normaly While working sometime its mouse stop working and when i move it start Zome out then I have to restart my computer to solve this problem..How can i Solve these problem Plzz help me ...Thank YouSystem Properties are given belowProcessor:: Intel Core(TM)I3-2370M CPU @ 2.40 GH 2.4 GHRam:: 4 GBSystem Type:: 32 Bit Operating SystemKind Regard:Rana Shakeel 

Answer:Thermal Shutdown

Please restore Bios Settings to System Defaults". By pressing F10 and reseting the bios settings, unchecking the "Keep Fan On" menu option then that turned off my fans off mostly.and also we need to try updating the bios, please help me out with the product # of the unit please.RegardsSATISHP4 Click " Thumb's up " icon if the question is answered/resolved.

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One of my machines has an error message flash by very quickly each time I boot it up. It goes by too fast to read the whole thing, but it starts with "Alert! Previous attempts at booting this system have failed at checkpoint..." The computer is a Dell XPS 8000 and runs Windows 7 64bit.

I'm having no problems with the computer at all. The message goes away and W7 continues to boot up just fine. I'm not sure when the message started because I usually hit the power button in the morning and walk away.

Is this message indicative of a problem or can it be safely ignored if the computer has no other symptoms? I've searched and only found issues where computers won't boot or have other problems along with the message.

Thanks for any help.

Answer:Alert! Previous attempts at booting this system have failed

Hi,

I might be wrong, but I don't think that is a typical Windows message. Can you provide a link as to where you saw that message in your other searches?

In the meantime, could you please tell us what anti-virus software you have installed? Have you had any malware infections recently? I'm just being a bit cautious here.

Can you also do the following:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output once it finishes.

Regards,
Golden

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Hi I need help , my frind he bought HP laptop probook 6750d , second hand , the laptop boot for 20 seconde , and then give error message  and shutdown Thermal shutdown occurred.The system has detected that your notebook pc was put into hibernation or shutdown to avoid overheating. The system is now operating normally. Overheating may occur if the cooling vents are blocked or the operating temperature exceeds the specifications. The notebook should return to normal operation once the situation is resolved. System temp (90D). I had cleand the fan and change ther heat sink paste with the new paste , but no suscses to start up the laptop .  any Idea to reset the thermal counter ? or any seolution .see the attachment photo  Thanks 

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Suffered a thermal shutdown while browsing. I waited about one hour for my HP laptop to cool down. Signed in and after about 10-20 seconds the screen froze. Hours later the same problem.
What should I do?

Answer:Thermal Shutdown while browsing

Blow thru the vents with a bottle of compressed air as you can find in Home Depot. There may be a lot of grime blocking the airflow.

If that does not help, you will have to check the CPU cooling system. Your case is pretty extreme so something might be on the blink.

Also, if the laptop is vented to the bottom (and not to the side), make sure that nothing blocks the vents - e.g. a pillow on the couch.

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i plugged in a faulty flash drive in the usb and the computer shut off right away.The system is the Micro Tower Hp-dc5000 2.8 gig Process.
Win-xp Pro Sp3 32bits
i tried several things including the blow dry heat trick,well at some point i got the system to power up the 2 fans and that's when i got a red power button blinking 3 times pause and then again 3 times.I checked the the code at HP support and that indicates THERMAL PROCESSOR SHUTDOWN,i have tested the power supply on another board and it works fine. need a solution pls.
 

Answer:thermal processor shutdown

i know this might be stating the obvious..but have you taken the flash drive out of the usb slot then restarted?
 

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Hey Ive had this laptop for two years and didnt have this problem a long time ago but ive had this problem for almost a year now the computer shutsdown every 10 minutes and displays a message saying thermal shutdown  and i have to wait about 10 mins before turning it back on and i cant doanything onthe laptop withut it turning off , i aready cleaned it it was never dirty, i put thermal paste on the processor many times, messed aroundd with the power management andput the processing power down to the lowest but still no luck can anyone help me plasse this **bleep** is frustrating 

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I am using HP 431 and everytime i am using media players like VLC or  KM player, my laptop cudnt support the processes running and it goes to hibernation state stating " your battery experienced an issue, window is goint to hibernation". I tried using a different battery but still its of no use. Moreover when i am running these kind of applications they are using up a lot of memory space which isnt normal during its normal use.Please tell me what to do? Its causing me a serious problem.

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Screen says. Thermal shutdown occurred.The system has detected that your notebook pc was put into hibernation or shutdown to avoid overheating. The system is now operating normally. Overheating may occur if the cooling vents are blocked or the operating temperature exceeds the specifications. The notebook should return to normal operation once the situation is resolved. System temp (90D).Notebook model: Hp Beats Special Edition

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thermal shutdown occurd message starting time

Answer:over hitting thermal shutdown occ

Hi @ajeet-kumar,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer over heating. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Here is a general document to Reducing Heat Inside the Laptop to Prevent Overheating. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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I experienced thermal shutdown, twice!!Within 5-10 minutes of starting Duke Nukem Forever Demo, I had W520 shutdown and in both cases I had laptop sitting on TARGUS external dual cooling fan.  The second time I had Lenovo Turbo Boost+ ENABLED while laptop was placed on external cooling fan. Anyone brave enough to try Duke Nukem Forever? It will fry your system up before you can grill 2 slices of bread in your toaster owen. What kind of genius would put CPU and GPU right next to each other and connect to a single fan? On Mac Book Pro, the GPU is located on far right side and CPU is located on far left side.





Thinkpad W520, 2720QM, Crucial SSD M4

Answer:W520 Thermal Shutdown!!!

Shall I list the other "engineering" choices that define this crew?  They starting to turn into an impressive list.

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Hi, I need real help for my Laptop,I have HP ENVY M4 laptop having thermal shutdown isue started from last month,It seems cooling fan is not working,I did not hear any sound from fan.When I searched HP support suggested to update Bios version to SP29750,But I could not able to download it,Can you please suggest me how to solve this problem.Is anyone having this SP29750 Bios update problem?How to resolve this Thermal shutdown 90E on my computer? THank youVenu

Answer:HP ENVY M4 Thermal shutdown

Hi @Venu354,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer over heating. I will be glad to help you. Please look at the following documents.Fan is Noisy and Spins Constantly, PC is Warmer than NormalSystem Fan (90b) error message on startup if these document do not help, please use the following http://www.hp.com/contacthp and create a case for your issueand contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Hello everyone,

I have been receiving the following message for over a year now

Alert! Previous Fan Failure Strike the f1 key to continue, F2 to run setup utility The entire screen is blank, with this text only. (followed by 2 beeps)

Normally I just strike the F1 key to continue the pc boots and
everything runs fine; recently my pc has begun to shut itself off
after about 20-30 mins. I am wondering could the above message
message be causing this? If so why did it take so long for something?
like this to occur? How do I check to see if the fan has failed? Is there
more than one fan? Are fans easy to replace? Where do I get one?



If the fan is not the cause do you have any possible suggestions as to
What might be the cause? I realize I should have addressed this issue
A long time ago. I want to get this fixed these shutdowns are very
Annoying.

Here are some details of my P.C

DELL Dimension 8250 P4 3.06GHZ
Purchased in 12/02 (5 years old)
Windows Home XP SP1
80 Gig hard drive
512 RDRAM memory


Thanks for any replies, responses
 

Answer:Alert! Previous Fan Failure Strike the f1 key to continue, F2 to run setup utility

Well it must be the fan. probably on the cpu. If this is the case when you ignore this you allowing the cpu too run with no cooling and it shuts off when it overheats. seeing as how you have a Pentium 4 from back in 02 its probably a socket 478.

its pretty straight foward changing this fan old off new on. but to make sure remove the side panel on you computer and when you power it up there should be a fan some what to the top of the mainboard if it doesnt spin then you know thats your problem. If thats the case heres a decently priced fan for your needs>>> http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1800600&CatId=795
and after you fix the fan problem id upgrading to SP2
 

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Hello, I'm curious if there is a way to hack the bios or motherboard somehow to allow the system to boot without having to press F1 to continue every time.  We have two Optiplex 3010's in our organization that claim Alert!  Previous rear fan failure, press F1 to continue!.  All of the fans inside the system are running normally.  We've swapped the CPU fan and the front case fan from other working Optiplex 3010's and the message still appears.  It does not seem like the motherboard is sensing the fan's properly.  It's a shame because otherwise the motherboard functions normally and the systems work as expected.
These are the mini Optiplex 3010 systems (not full tower) with the laptop style pop out CD Rom drive.
Is there a way in the BIOS to disable this message, and if so, which screen is it on?
Thank you for your assistance!

Answer:optiplex 3010 alert previous fan failure - even after replacing fans

If you put the fan(s) from the "problem" system into the one of the other 3010 systems do you get that same fan error? In that case, the fan(s) has to be replaced. You need Dell OEM fans because they have a sensor BIOS has to read. Non-Dell fans don't have the sensor and will give the same fan error.
Did you try running the fan diagnostics? Reboot the problem system and immediately press F12. Look for option to run Diagnostics and run the fan tests.  If it reports problems with the fan(s) from the working 3010, it's a motherboard issue.
If no diagnostic fan failures with the working fans, you can try resetting BIOS on the problem system to clear the error message:
Reboot and immediately press F2 to open BIOS setup. Copy down all current settings, to be safe. Then power off, unplug and press/hold power button for ~15 sec. Open case and remove motherboard battery. Press/hold power button for ~30 sec. Reinstall the battery (a fresh one if this one is old). Close up and reboot.
If you're lucky that will clear the fan error. If you still get the fan error, then it likely is a motherboard issue and it may have to be replaced.
If you get any other error, aside from the fan error, when you reboot after clearing BIOS, reboot and press F2 to open setup. Make sure all settings match what you copied before you reset BIOS. And save any changes before exiting setup.

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when i browsing in plugged in mood  Randomly occurs Thermal Shutdown.I never faced any problem like that in on battery .NB:all driver +BIOS updated. allready applied power paln settings like sleep after settings or related. form cmd i allready tried powercfg- h off . but it remain same.please help -- 

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It has been just a week after getting my new laptop it has stated to thermal shutdown the base becomes too hot to touch i logged the cpu temperatures it reaches 100c but gpu is cool below 60c . this shut down happens when i play games even very light games i face this problem . i had done a clean install of windows 8.1 and i updated all my drivers and bios from the lenovo site. Please help its frustrating its a new laptop.  
 
 
Moderator comment: Please refrain from bumping your thread(s) / post(s) more frequently than 3 days. Doing so, unfairly, pushes other members' threads downwards. Bumping post(s) removed.













Solved!

Go to Solution.

Answer:Lenovo Y50 thermal shutdown even if i use cooling pad

Hi Zany,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with system overheating in your Lenovo Y50 laptop.
                                 
Try to enable the turbo boost in energy manager and check for the issue.
                               
Try to clean the ventilators if possible.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S              





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Hi all,I am running an Intel Atom motherboard E74516-001. It is one of the early 64 bit dual-core Atoms with low power consumption, and no fan required - just has a large heatsink.Today, after a couple of years of running fine, it just decided it is not going to boot. I was able to get into BIOS a couple of times and the hardware monitor says it is running at about 33 degrees Celcius, which to me does not seem to be hot enough to be triggering a shutdown, but when I try to boot Windows it always shuts down within a few seconds with an error saying that the thermal protection has been tripped. Now it won't even stay on long enough to get into BIOS before shutting down.Is there any hope for this motherboard, or is it to the recycle bin for this one?Thanks!

Answer:Thermal Shutdown with normal temperature

No. Rather that junk it - ruin it!I mean that if you are going to toss it, take a chance and try to  fix it. Locate the thermal shutdown sensor and replace it with something.But if the sensor is in the CPU, you can't fix it.What did you use for thermal compound? If you used toothpaste,iIt has to be replaced every three years.

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my laptop was always having a thermal shutdown and having difficult to boot the screen i need help as fast as you can

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DETAILES OF PROBLEM
--------------------------
Ok I"ve been haivng a problem with my computer lately. First of all, It started when my computer suddenly froze, So I turned it off( by holdin fown power button) Then when I turned it back on,it would load into the BIOs screen(DELL logo,w/ status bar) for about 3 secs. then it dies off without notice.
Well recently,someone suggested to reinstall the battery (inside; form mother board). SO I removed it,and placed it back,turn the computer back on. It did all the IDE configuration thing....Then an Alert message came up, stating ALERT!|Previous thermal processor failure.(the first time I did this,it said thermal event/error,now it says this all the time I reinstall battery).Also, I checked the system event log(f12) and noticed, it said " CPUO TEMPERATURE" like 10 times.I think it also said CMOS Battery error, but I think that's from the reinstallation of the battery...
SO anyways, I then proceeded into windows... I was able to log in (it didnt die yet) But then after about 5 minutes, It froze again(just like the very begining),but the computer didn't turn off,it just stayed frozen. I turned off the comp, turn It back on, and did the same thing(shutted off after 3 sec). SO basically It's a repeat. I can only boot up when I reinstall the battery.....but then It does the same thing again(freezes...)

COMPUTER INFOS.
-----------------------
Model: DELL PRECISION WORKSTATION 360
Model #: DHM
Operating system... Read more

Answer:Alert Preivous thermal processor failure, Dell freezes, Dies/shuts off,won't boot up.

Howdy,

Does the fan on top of the heatsink spin?

It sounds like the thermal paste needs replacing between the Heatsink and the CPU......
 

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Found my T3500 had shut down. On start-up, got thermal shutdown warning. Once I logged into Windows 7, fan started running at max RPMs and soon shut itself down again.
Opened the case, cleaned the fan grates (there was a moderate amount of lint).
Left the case open, started up again, fan at max, but CPU temp app indicates normal (under 50C) temps. Does not shutdown, but did lock up eventually.
Started up again with fan disconnected. CPU temps normal, but locked up fairly quickly.
Seems like it's whatever is controlling the fans, not actual overheating. OTOH, still locking up with fans disconnected. Any suggestions? Thanks!

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Dear sir,My laptop HP 430 has started producing beep sound while switching ON from 3 days....Earlier it was having a problem of thermal shutdown.Laptop used to get heated.My laptop is not in warranty.Please feel free to tell the the service charge for the repairment of my laptop.What is the problem with my laptop?Suggest me the solution for it.In my laptop I having many important data's.

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iam a SFX artist if i put any render in maya it will render but suddenly system shutdowns Plz Help me with this problum

Answer:Thermal Trip Error system shutdown

This is not an XP operating system problem. Go here for help: http://download.autodesk.com/us/may...

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I am getting the above issue which seems to be causing me BSOD. I am not sure how to make make dump files.

Answer:BSOD The previous system shutdown was unexpected.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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I've seen issues about this throughout Google and on these forums, but I would much rather have someone help me step to step to figure out what the problem is with these random freezes(causing my computer to shutdown-freeze). 
 
The freezes/random shutdowns only usually occur when I am away from my computer and it enters screensaver/sleep mode etc. My power light stays on, but computer is frozen (causing me to hard reboot it holding the power switch). I also notice when my computer is frozen, my hardware light (orange) is completely off.
 
Sometimes my hardware light isn't a steady orange, sometimes it will come on and sometimes it will be off. 
 
I believe it's a dust build up issue in my fan/heat sink as I noticed here: http://www.laptoprepair101.com/laptop-runs-hot-turns-off-freezes/
 
Should
 
This is the error that caused it, but unsure how to fix it as it doesn't have a specific reason for what happened. 
 
EventLog
 
Event ID: 6008
 
Level: Error
 
The previous system shutodwn at 8:30:17 AM on 7.23.2015 was unexpected. 
 
I recently had this issue and caused myself to do a clean/wipe out my entire computer and reinstall Windows 7 again to see if that would help at all, but it still seems to come back.
 
All my drivers are up to date.
 
I have a Sony Vaio Windows 7 Home Premium Laptop
 
Graphics card VPCF236FM
 
i7 processor 
 
Lots of RAM/space etc.

Answer:The previous system shutdown at was unexpected error

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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Dell Inspiron laptop 5558, I7, 6 GB Ram , Win 8.1

I had problem booting the system today after a shutdown yesterday. Blank screen when power up. I powered down and removed/replaced the battery and the system rebooted showing the following errors : Kernel power 41, Audit 1101 and Previous Shutdown 6008. I rebooted the system again and there were no errors.

There were no power glitches during the boot problem. The system shut down several open tasks before shutdown. What should I do track this down or can I consider this a one time event ?

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Hello. I have a vista ultimate, use avast free, malwarebytes. I regularly scan my whole system. A month or so my computer stopped shutting down through the user interface. Sometimes it reaches the "logging off" screen then stops. Sometimes it reaches the "shutting down" screen then stops. It will just hang like that for hours, until I finally have to shut it down through the power button on the laptop itself.

Also, I once tried to check the previous versions for my computer, and the computer tells me that the previous versions service is not running.

Also, I the installer for windows does not work. I was trying to install Adobe Flash and it keeps telling me that there's a fatal system error. I have installed Photoshop, Indesign, Dreamweaver, and many other Adobe products on my computer. I have even installed Flash before, so I dont know whatl happened this time. The computer will usually install minor programs, but sometimes it wont. Also, it wont install superantispyware.

Also, the computer sometimes will not open certain programs and flash a box that says "No threads can be created in the system."

Like I said, I've tried a full scan with avast and malwarebytes, even in safe mode. The results keep telling me that the computer is clean.

Thanks.

Answer:Cant shutdown, install, and use previous version service

Use the Windows Error checking utility (Check Disk), with the options to scan the disk surface for errors, and attempt recovery of data and repair the disk.Open "My Computer"Right-click on the drive that you wish to check (C: drive/your System drive) > Properties > Tools > and in the "Error checking" section, click on "Check now".Place a tick in both boxes > Start.A message will notify you that a restart is necessary: Click OK, and close all windows.Re-start the computer. The disk will be checked when the system boots.This test will take some time to run and at times may appear stalled but just let it run.When the disk check is complete, the system will re-start automatically and load Windows.If any errors were found, it may be prudent to repeat the process.***************************************This just about sums up chkdsk /rQuote: "wow thanks, quick way to solve it."http://www.bleepingcomputer.com/forums/ind...t&p=1520848

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Hi . I checked the logs in the Event Viewer in XP Home Edtion. Its not part of a network am connecting to the net via USB ADSL modem, the Msg was,under the security tab,Failure Audit> Properties>IPSec Services: IPSec Services failed to get the complete list of network interfaces on the machine . This can be a potential security hazard to the machine since some of the network interfaces may not get the protection as desired by the IPSec filters. Please run IPSec monitor snap-in to further diagnose the problem.As i say im not on a network i had the computer on a home network but not now, should i be in a cold sweat? I did the usual "go the this page" thing for more info, as usual got none!!Any Help Thanks,Kitz E Kat

Answer:Event Viewer Security Alert, iin XP How 2 Fix it

Ps. i have disabled the NIC card since it was removed from the network

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One thing I like at one computer I have is that it uses mostly the Firefox browser. If this Firefox browser ever closes unexpectedly (crashes) and one has a number of tabs open to various websites, Firefox will ask if you want all of the tabs recovered the next time Firefox is opened.

On another computer I use, it only has Internet Explorer 7. If IE7 unexpectedly closes (crashes) with a number of tabs opened to various websites, is there a way to automatically recover all of these tabbed websites when IE is reopened later?
 

Answer:IE 7 Unexpected Shutdown - can we recover previous tabbed websites?

amaul said:

One thing I like at one computer I have is that it uses mostly the Firefox browser. If this Firefox browser ever closes unexpectedly (crashes) and one has a number of tabs open to various websites, Firefox will ask if you want all of the tabs recovered the next time Firefox is opened.

On another computer I use, it only has Internet Explorer 7. If IE7 unexpectedly closes (crashes) with a number of tabs opened to various websites, is there a way to automatically recover all of these tabbed websites when IE is reopened later?Click to expand...

AFAIK know there is not, and I wish that there was. You're right, Firefox gives you the option to restore a session after a crash or start with your homepage as a new browser session. This is a very useful feature.

Jack
 

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I see TONS of 3rd party software to do this, but doesn't Windows have a Message Queueing service that will do this if enabled?

I have a server that reports an event when a sceduled process completes, and I need that event to trigger an email to a group of users that cna then proceed with their work.

Is this possible without extra software?
Thanks,Server is Win2K SP3.
 

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Hi everyone.

my first post on here so I hope this is the right sub forum for it.

I have a Sony Vaio laptop that in recent days tends to turn itself off when I am for instance trying to open a large video or convert quicktime to mp4 etc. It turns off randomly, there is no shutdown sequence or BSOD displayed. Just screen goes black and power is turned off.

Laptop is an older model (VPCCW25FG.) 8GB RAM, Samsung 256GB SSD.

Im attaching the dump for some assistance as this problem didn't exist till about a month ago.

Thanks for the assistance.

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I recently swaped out a power supply to replace a broken one in another computer. Now this computer has no power supply, but I have another spare ATX that fits, so I screwed it into the computer, powered it up, and it works. Except after like 3 mins the fans seem to die down. After another minute, the computer gives a "Computer shutdown due to thermal events" error. Does this mean I put in the wrong type of power supply? Is the fan messed up?
 

Answer:Power supply causing "Thermal event error"?

It probably means it is not sufficient power or is dying.
 

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QUOTE
Lavasoft have been receiving reports about a new variant of SpySheriff; according to users, a rather nasty strain which deletes Ad-Aware, Spybot and possibly other Anti-Spyware / Antivirus software.

Lavasoft has not obtain samples of this malware to perform an analysis.
More in http://www.lavasoftresearch.com/blog/?p=78

NOTE: The above is posted also in our Security News forum. We've added a calendar entry to serve as an ALERT.
Be careful in surfing, clicking and downloading anything as this variant has the ability to modify your antispyware and antivirus software as per Lavasoft!
Enable your program's protection for any modification if available!
Before installing any spyware removal program or antispyware, visit http://www.spywarewarrior.com/rogue_anti-spyware.htm and CHECK whether the program or site that you are downloading/viewing is one of the Rogue/Suspect Anti-Spyware Products & Web Sites
SpySheriff is listed there since June 1st 2005! with the following info:

QUOTE
SpySheriff
spysheriff.com
spyware-cash.com
antispynow.com
Aggressive advertising, reported stealth-installs; false positives work as goad to purchase; inadequate scan reporting; same app as SpyDemolisher, SpyTrooper, & SpywareNo
See also the threat analysis on SpySheriff:
http://www.lavasoftresearch.com/spywareno1.shtml
http://research.sunbelt-software.com/threa...&threatid=39741
 

Answer:ALERT: SpySheriff variant on the loose! (Public Event)

bump
 

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Hello Community,
since the last update I'm having these Errors - lots!!

Error: Schannel ... Event id 36887 ... The following fatal alert was received: 40.

I'm posting this as a request for help since the articles available have no solution or are too complicated for me.

It looks like it has something to do with the last update and IE settings...?
I'm not even using IE ... can it be turned off? ... as a chance for solving the problem?

Please Help

Cheers

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Hi there,

I have currently WinXP running on my pc and my event manager is getting constantly full up of DCOM messages which I am scratching my head over! The message I am getting is:

DCOM is unable to communicate with computer ANNE-MARIE using any of the configured protocols. I am getting 15 of these every minute!!

ANNE-MARIE is a notebook of someone who worked here shortly and used my companies wireless connection. It is driving me nuts and I would be very grateful if someone could assist me with this.

Thanks in advance

Sploenk
 

Answer:How to remove a continuous DCOM Alert message in Event Manager

sploenk said:

Hi there,

I have currently WinXP running on my pc and my event manager is getting constantly full up of DCOM messages which I am scratching my head over! The message I am getting is:

DCOM is unable to communicate with computer ANNE-MARIE using any of the configured protocols. I am getting 15 of these every minute!!

ANNE-MARIE is a notebook of someone who worked here shortly and used my companies wireless connection. It is driving me nuts and I would be very grateful if someone could assist me with this.

Thanks in advance

SploenkClick to expand...

Hi sploenk,

Welcome to TSG!

One thing you might try is to access Control Panel, then select Administrative Tools and then Services. You could then disable DCOM Server Process Launcher which neither depends upon any other service nor any other service depends upon it.

At http://www.grc.com/dcom/ you could download and execute the DCOMbobulator which will help you turn off DCOM altogether since if it is running it just attracts worms, etc.

-- Tom
 

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Hello...
I have a Dell Optiplex GS270 that is giving me a "shutdown due to a thermal event" error and then will not boot before shutting down. The first thing I tried was a thorough cleaning with canned air and a damp sponge (where applicable).
No luck... just a repeat of above.
Next I checked the posts here and tried
"Start the system.
Press 'F2' to enter System Setup.
Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
Highlight 'Clear System Event Log' and press the 'Enter' key.
Press the 'Esc' key twice to restart."
Again... a repeat of problem.
Is my next recourse to replace the heatsink/fan or.....
Hate to buy parts I may not need.
Thanks for any help offered!
Jan
 

Answer:Dell PC with "Thermal Event" problems... PLEASE help!

By all means remove the heatsink and fan, clean them and re-attach with a little fresh thermal compound. Thernal paste can dry out and crack. It is then worse than none at all.
 

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Question: Shutdown Event

Hardware: IBMPentium(R) 4 CPU 2.6GH1.99 GHz1 GIG RAMXP HOME VERSION SP3Error message I keep getting: "Event provider attempted to register query "%1" whose target class "%2" does not exist.  The query will be ignored."Explanation: "An erroneous dependcey for the class in the query no longer exists, a missing class definition."This has occurred with Firefox crashing, Internet Explorer crashing (not as often), other programs.  After rebooting, it usually runs a checkdisk and reinstates "orphan" files, or repairs corrupt files.In the viewer logs AVG anti-virus keep popping up prior to a shutdown event and I've heard somewhere that it's no longer recommended.  I know that every time I come back from the reboot, AVG needs another complete update.  It's as if information is being wiped out, so that computer can't make the connection and crashes.The User Action says: 1. Compile the definition for the target class into the WMI repository by compiling the class povider mof file.2. Reinstall the program.  Relevant mof files are automatically complied when a program is reinstalled.This is obvious being managed by the Windows Management (Inventory?)Anyhow, I don't know what an mof file is.  If it's AVG that's causing this, or it's a clash with other programs, maybe that's it.  I have some freeware: Spyware Guard, Spybot Search & Destroy, Spyware Blaster, F... Read more

Answer:Shutdown Event

I think your regisrty is locked so AVG can't complete a update. It sounds like it deleted or uninstalled some files and you regisrty is still pointing to them.Spybot Search & Destroy locks the regisrty. You can try to uninstall it and than try to run the update for AVG to see if it takes. If not than uninstall it and do a reinstall.Let us know how you make out.

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I'm stumped. I searched the forums and google and found that the error message I receive shutdown is from the "HI" virus.
(referenced from this site in another post -- see URL http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=564#characteristics)

I ran Bit Defender on my computer, Spybot S&D and the freebie online version from TrendMicro. None of the programs detected a virus, however, I still receive a dialogue box with "End Program - HI". So to all the experts -- here is my hijack this log file below... see anything that can help me rid myself of this problem? Thanks in advance for taking a look.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:52:44 AM, on 9/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Program Files\Parallels\Parallels Tools\ParallelsToolsCenter.exe
C:\Program Files\Parallels\Parallels Tools\SIA\sharedintapp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\co... Read more

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my profile specs have changed, my imedia pb died , but thats not the issue, My now mobo is microstar 6738 , and the cpu is AMD athlon xp 2400+ ive added a program pc4 alert , whats a good safe max temp to set the alert at ? currently the the cpu is running at between 49 and 51 degrees celcius ?
 

Answer:Temperature alert and shutdown

I would set it at 60 or just above. That temp won't hurt anything but over the long haul it will shorten the life of the processor. You want to know about temperature issues before it gets to the point where the system starts running flaky
 

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the computer shutdown alert says that it woul log off and restart again due to some problem in system32/services.exe...plz help

Answer:iam getting computer shutdown alert

1st step, make sure you are not infected.Malwarebytes' Anti-Malwarehttp://www.softpedia.com/get/Antivi...http://www.softpedia.com/progScreen...http://www.malwarebytes.org/mbam.phphttp://www.spywareinfoforum.com/ind...Forumhttp://www.malwarebytes.org/forums/Error codeshttp://forums.malwarebytes.org/inde...Common Issues, Questions, and their Solutions, Frequently Asked Questions.http://forums.malwarebytes.org/inde...VIPRE Rescue Programhttp://vipre.malwarebytes.org/http://live.sunbeltsoftware.com/Try it in Safe mode.If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.If it still will not run.1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.If it installed but will not run, navigate to this folder:2: C:\Programs Files\Malwarebytes' AntiMalwareAt the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.How to see hidden files in Windowshttp://www.bleepingcomputer.com/tut...Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.When it opens, update 1st.If it won't update aft... Read more

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Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

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My 3 week old HP laptop is booting up and shutting down very slowly.Have tried all the usual cleanups and start up program disable stuff but it's as slow as ever. It's got AMD Turion x2 cpu and 2gb Ram surely it shouldn't be this slow?Anybody any idea? Event log keeps coming up with event log 100 on start up and event log 200 on shutdown stating both these processes are taking too long, but how do i fix it???

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Hello, I have an x61s running Windows Vista business (32 bit).  I'd like to be able to close the lid while the system is shutting down. That is I initiate a shutdown by selecting "shut down" from the Windows Start menu, and then I close the lid of the notebook, without waiting for the sutdown to complete. Problem is that closing the lid makes the notebook go into sleep mode, even if a shutdown has already been initiated. Does anyone know how I can avoid this, so that the system will continue to shut down even though the lid is closed in the process? That would be most useful, because when I decide to shut down my computer, I want to close the lid immediately.  However, if I close the lid during regular operation (not in a shut down scenario), then I don't want the system to shut down; In this case the system going to sleep following the lid close event is fine. I tried setting a "Lid closed action delay" of 2 minutes (in power manager, global power settings, advanced settings for the "lid closed" event), but this does not seem to work, the system still goes to sleep immediately after I close the lid.Message Edited by astra4 on 12-17-2008 08:22 PM

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Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
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.Windows 7 Ultimate
.64 bit
.Original System installed windows 7 home premim
.Came pre installed but upgraded to ultimate
.System hardware age? I bought this new 4 months ago yes reinstalled os from factory defaults using recover OEM windows & then upgraded with anytime upgrade to Ultimate

CPU AMD 1000 mhz X 2
Motherboard?
Power Supply?

Toshiba
Model Number C655D-S5200

Answer:Event ID 41 system shutdown

Hi -

No BSOD dumps are present in the zip file.

When does the system shutdown, e.g., gaming, video, etc...?

Check temps - Speccy - FileHippo.com - Download Free Software

Be sure to keep the laptop elevated for airflow.

Have you contacted Toshiba Support?

Regards. . .

jcgriff2

`

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Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
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I downloaded a game installer from a suspicious source , then got infected couple days ago with tons of adware and trojans.And after that I went into panic mode and tried to download keygen for Malwarebytes Premium which i regret.Even I ran a scan on it and Malwarebytes Anti-Malware found : DontStealOurSoftware.exe or something like that.After I run that I knew it was a mistake my computer went nuts started downloading and installing stuff by itself.It felt like well deserved punishment from Malwarebytes Anti-Malware , lol.

I was able to clean my pc from the initial symptoms , however I am not still convinced that my pc is clean due to the issue after running Adwcleaner.I typed ''netsh winsock reset'' on cmd.exe and now my internet is working on startup.But on every startup Hitmanproalert says it blocked an attack.And my concern is after my hitmanpro.alert trial ends , I wont be able to access internet.
 

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I have NOT had a BSOD

This is a copy of the "View Details" report

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1000004a
BCP1: 8368C951
BCP2: 00000002
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070916-25864-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-60107-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
When I saw the "Blue Screen", not sure which sub-forum to post on.

I had just installed Bitdefender Internet Security 2016 (aka. BIS-2016)
- to replace BIS-2015 -- BIS-2016 required all other BD products to be removed/uninstalled
- which I did with the official BD uninstaller_2016

Every year AV renewals always cause problems ...On another machine (64bit Win7 PRO) new BD has sabotaged "OpenWith" assignments and locked opening TXT files to Notepad.
Brink's REG file solutions Restore_Open_With.reg and Default_TXT.reg did not resolve the issue
The only way I could change the file-association for .TXT was with File Type Manager by Nirsoft
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This 32bit Win-7 Home Premium l... Read more

Answer:Unexpected shutdown -- alert, after AV upgrades

You may have not had a blue screen of death, but technically you did have a crash, it just wasn't bad enough to lock up your machine.

The sub-forum would have been: BSOD Help and Support In any event you would be asked to run the utility: Blue Screen of Death (BSOD) Posting Instructions, and post the results.

As to your code revealing anything; The line BCCode: 1000004a indicates a memory management problem, I'm not sure what the other four arguments refer to.
STOP 0x0000001A: MEMORY_MANAGEMENT
Bug Check 0x1A: MEMORY_MANAGEMENT
If you wanted to move this thread to the BSOD forum for better visibility go to the in the upper right corner and kindly ask one of the Mods if they would move it over to there.

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Windows 10 64 bit, latest version, is working fine on my Toshiba i7 laptop with 8 Gb ram. But I have problems with shutdowns when I click on restart. It seems to take far too long to shutdown. I am not sure how to find out why but when checking out the event viewer, I found several shutdown errors (some critical and some warnings). So I got the following screen shots (not sure how I got there) which seem to reveal several errors during shutdown. When I click on the web link I get a non working website.

Question:
1. How do I find out what is making shutdowns so slow when I click restart? (I "think" Shutdown seems faster if I just click on shutdown instead of restart)
2. What problem do these screenshots of error indicate and how do I fix them?
Thank you
Edit:
Got to those screens: Control Panel - Administrative Tools - Component services. Event viewer(Local) -Applications and Services Logs - Microsoft -Windows - Diagnostics Performance - Operational.

Here are some recent error screenshots which occur in both shutdown and bootups.
As can be seen this is a problem that goes back to 2016.

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