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Left hinge broke

Question: Left hinge broke

Left hinge mounting broke not long after purchase. Unfortunatly long enough to not be under waranty. Case starting to separate.

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Preferred Solution: Left hinge broke

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Question: left hinge broke

i have an hp envy 17 SE NB PC and the left hinge in broke where can i let it repair in miami FLand how much is the service price

Answer:left hinge broke

@Tariqnasj

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, the left hinge (as I look at the screen over the KB) on my T42 broke. The computer still works fine. Can you tell me which part I need to fix the broken left screen hinge? Also, is this something I can do myself? Thanks.

Answer:T42 Left Hinge broke

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/39t6192_01.pdf follow this manual it will show you how, you can order the part from IBM parts or ebay, the part number is included in the manual. 

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I have had the same issue that I've posted about the left hinge on my HP ENVT 17t laptop is breaking with the bottom cover also breaking loose.  Could you please direct me to a solution?  My laptop was purchased Jan. 1, 2014.Thanks.

Answer:HP ENVY 17t Left Hinge Broke

See a very-similar question, at:   http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-17-Broken-Left-Hinge/td... and read the responses.  Also, read several very-similar questions via: http://h30434.www3.hp.com/t5/forums/searchpage/tab/message?filter=location&location=forum-board%3AHa... by searching on 'ENVY LEFT HINGE'.  

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So I was working on my laptop last night, and while I was trying to move the screen to have a better view, the latch suddenly broke. I had no idea why it could just break like that. My laptop is still working just fine, except with the broken latch the screen is not level. I called Lenovo customer service this morning, and the rep. said I could send the laptop to them tomorrow. She asked me if it was an accident, because if it was, I might have to pay for the service. I don't quite understand how Lenovo can determine whether a certain damage is caused by accident or simply poor product quality? I'm really anxious about this because I have so many papers to turn in for school, and several work-related documents. Has anyone in here experienced the same problem? If so, how did Lenovo deal with your case? I'd be grateful to hear from you 'cause I would seriously never do business with Lenovo anymore if they charged me to have the latch fixed.

Answer:SL400 left hinge broke

Are you taking about the latch or the hinge? It should be fine with the hinge repair under warranty, as long as you didn't drop it or anything like that. 

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I have looked several places on how to get this fixed, yet I am also seeing that HP will send a replacement for free. This has become such a nuisance. I have taken metaciously care of my laptop and to have this happen is unacceptable. It has nearly broke all of the plastic slits on the left side. Will someone please help me? Thanks

Answer:Hp Envy 17 Left Hinge is Broke.

@HPENVY_17

?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).

If you are unfamiliar with the Forum's private messaging please click here to learn more.

Thank you,
Omar

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I opened my laptop today and the left hinge broke. I posted elsewhere in these forums. Not a happy camper right now.

Answer:HP Envy 17 Left Hinge Broke

@D3ADM4N

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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We have been having an issue for the past few months with the left hinge getting very stiff and hard to open and close the screen. Over the holiday break I was finishing up my college coursework, and went to shut down the laptop and noticed the silver bezel around the power button bulged. I started to close the lid to look around the back and bottom of the laptop, when I heard a snapping sound and the bottom casing just popped off in the corner! The screw stripped out and the hinge was exposed as well as the fan.  I am a certified in A+, Network+, and Security + , and have never seen the quality of workmanship so poor for such an important part of an expensive item! This is my second HP (the old still going strong with no issues) and I love both of these machines, just disappointed in the workmanship... any way to get this fixed?

Answer:Left hinge broke from bottom casing

@cornflake82

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Immediately after my 1 year warranty ended my left hinge broke and my system began to overheat.  In regards to the hinge the use has been very light, generally it sits on a desk and stays open, clearly the design is very poor.  The over heating seems to have been building, but its not dust or obstruction, I suspect its the thermal paste, there have been quite a few posts on other sites about this.    Has HP recognized the hinge and overheathing as a design flaw or are they just letting their customers spend money to fix it?  What are my options.

Answer:Left Hinge on HP envy broke with very light use.

@keithamasters

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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I have previously replied a post under MarkJ60. I open up a new post to make it visible to all the consumers of HP's products. I have experienced the worst customer service ever from HP. Let me restate my problem here. I own a Envy 6-1010us, bought it back in 2012 October. A couple days ago, when my laptop was turning 1 year and 10 months old, the left hinge snapped off from my screen when I tried to adjust my screen with closing movement, while it was sitting on my desk. No dropping, bumping or even a scratch on my laptop. A well-cared HP hardware broke apart in less than 2 years, with a regular day-to-day usage. What a horrible experience. Even though everything is still functioning, a broken hinge with a cracked screen plastic, now I can't close my lid, can't bring my laptop anywhere other than sitting at home. Of course, I won't complain if it's my fault on misusing it or on a cheap product. But, we are talking about a couple hundred dollars laptop, an American branded HP product. If you do some searchs online. You can see all the complaints on the broken hinge of Envy series laptops, especially the left hinge. Amazon, pcoworld, and even this HP "official" support forum have tons of complaints on the same thing. Still HP doesn't admit it is a design flaw (as expected), and decided not to stand behind its products. Instead, making money out of the repairs, where the hinge might break again in near future. If you search for other... Read more

Answer:Envy Sleekbook 6-1010US left hinge broke apart

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

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So I have had this computer for a little over a year and a half and about 2 months ago my left hinge broke. I was out of the country studying abroad so there wasn't much I could do about it. After I got home I didnt have the time nor the money to fix it so I was just carefully opening and closing it. Well today when I opened it, the screen wouldn't light up. I really need to get it fixed fast because I am a full time college student and my classes depend on having a computer. What can I do? Oh I should say, it is not under the warranty anymore.Help please? 

Answer:My HP envy ultrabook left hinge broke and now my screen wont...

Hi destiny_sedwick, Welcome to the HP forum!   I have notified the appropriate people of your hinge issue.

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I got a lenovo ideapad as a gift on Nov. 24th of 2011. The left hinge started acting up in about a month. I thought it would work itself out since it was new. It progressively got worse and the case cracked by the heat vent. It was jacking up and pulling the screen off. I called and they had me send it in. I paid for it and insured it. Then I called to see why I had not heard anything. I was told it was on hold because they needed $187 to repair it. How can this be true in less than 90 days??

Answer:Left hinge broke and cracked area by the vents, warranty not honored

Hi lkl,
 
I'm sorry about the situation. Did you get an update on your repair? I can try to assist if the issue has not resolved.
 
I've sent a request for some additional information via private messaging. Please let me know.
 
Thanks!
lak_sg





WW Social Media Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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This laptop was purchased July 2015. The left hinge recently broke, and now the colors on the monitor are off. It appears that there is no red in the display. I have tried changing color scheme, color calibration and reset to factory defaults, and previous restore points but nothing seems to affect or change color settings. Wireless connection. Thank you.

Answer:My HP Envy notebook left hinge broke, monitor color is affec...

@RDW55

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I own an Sl400 that was purchased in July 2009 (so its about 1.5 years old) I also paid extra to have the 1+2 years of extended warranty.  I have been a long  and very happy customer of IBM and this was my first Lenovo experience.  I have been very disappointed!  The SL series SL400 and SL500 were not made to the same standard as previous models.  They also have 2 known manufacturing flaws (the loose ac adaptor and the left hinge) In 2010 my ac adaptor broke and that was fixed under warranty.   My laptop typically travels between my bed and my desk.  I use it frequently but never abusively.  It has never been spilled on, dropped, or physically hurt in any way!  In early February of 2011 I noticed cracking around the hinge on the left side of the laptop.  And then the entire hinge just snapped off!  This hinge connects the LCD display and covers the wires, which feed the display. I sent it into lenovo for repair expecting the same level of service I  got from IBM.  My laptop (though under warranty) went on a billable hold!!  And is currently being held captive.  Apparently they are trying to call this "physical damage? The lady I spoke to had no knowledge of the SL brand defects.  The lenonvo forum is littered with complaints and reviews of the poor quality of the left hinge on these SL lenovos. I was subsequently sent pictures of my laptop, which of course display t... Read more

Answer:SL400 LEFT HINGE Broke under warranty & now on Billable hold? Very upset with Customer Service!!

Northernline,
 
I received your PM, please reply via PM with your depot case and your system type and serial and we will see what we can do.   Since you are under warranty, and have noted that you did not damage this, I definitely think we need to look into this further.  
 
However, I have to say, that just because others have noted a problem, there is a tendancy to draw the conclusion that anyone who develops a similar looking symptom must have the same problem.   Unless failure analysis is done, I think that is a foregone solution.   We can't automatically fix every hinge on every system because customer(s) noted that hinges can break.  Some may be metalurgic defects, some might just have an abnormally high number of cycles on them, and some could be accidental customer damage - a drop or other event.
 
I'm sure you understand, and I really appreciate your speaking up so that we can review your situation.
 
Best regards,
 
Mark
 
 

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My laptop left side hinge broke down after enquiring I came to know this is not covered in warranty and quotation provided to me for replacement and labour is 630 usd. You can imagine how Dell is making fool of its customer. Dell purchase inferior quality items from China  and when it is broken customer has to bear the price. My laptop is I7 5558 (15 months old) which I bought for around 800 usd and hinge which does not even falls into the category of technical part will cost 630 USD. Whole forum is full of this broken hinge problem . why cant Dell just replace it to all or least if people reach out to support they should replace it free of cost. Highly disappointed with Dell . I always thought Dell laptops are toughest and best in world. Mr Dell will be very happy to see how his company is sourcing inferior products and passing cost on to customer.  Truly amazing Dell way to go ... people will stop using your product one day.

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So the lenovo was working fine, until one day the bold inside the left joint broke I believe (it's internal so i cant see it), seemed like it must have just broke due to stress. I kept using the laptop, but now i'm getting issues; sometimes the screen doesn't turn on, and one time the computer suddenly powered down and was totally unusable for days. The laptop is under warranty, so I brought it into the shop; they said they replaced the motherboard and the lcd cable (but i'm not sure i believe them), and they broke the right joint in the same way (they didn't tell me, I saw it and asked). They said it's not coverned under warranty, even though they broke it, and that a repair was going to cost about $300. So I brought the laptop back home, and sure enough, the lcd issues are still there. Is that standard procedure for lenovo? The warranty ends in one month, so I'm thinking i should extend it, just incase i end up with a toasted motherboard, but If i do some ghetto fix of the joints, is that going to void the warranty?

Answer:Y410p hinge broke internally, then broke again by lenovo technician, not covered?

hi janospeed,
 
Welcome to Lenovo Community Forums!
 
This Thread might be helpful
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/y410p-hinges-loose-screen-wiggles-LCD-has-light...
 
Hope that helps
Solid Cruver
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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The right hinge broke on my ENVY m6. Now the left one is about to go. The waranty is up and I have noticed that this is a common problem with this product. I should hope that there has been a recall on this. HP should at least repair the issue free of charge (waranty or no waranty). I take great care of my things and my computer is no exception. Please give me advice on this one. I am extremely disappointed at this point.

Answer:Broken right hinge. Left hinge about to go on my ENVY m6

Hi @NeiCe , I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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Very frustrated with this...I opened the laptop gently as I would always do  and the hinge on the left side of the laptop just snapped and popped out of the plastic monitor frame.  The design of the hinges are just terrible and i can now see how they work because the case has been damaged just from opening and closing the laptop.  I can now see inside the whole left side of the case.  To top it off I have already invested considerable time into upgrading the OS to Windows 10 and customizing and installing software on this laptop. I cannot close my laptop entirely since the screen closes on an incorrect angle. Since I am out of warranty, is there any way to fix this problem? After reading several posts, it seems to be a common problem with the envy models.

Answer:HP ENVY dv7-7233nr Broken Left LCD Screen Hinge; Left side o...

@phosfate00

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: right hinge broke

Hi, recently my right hinge broke off completely. The plastic of the hinge fell off and now the metal as well as a cord is visable clearly. Every time I try to close it, it begins to tilt and doesn't completely close at all. This has been affecting the way the screen holds up on its own and the way that I try to adjust my screen. The hinge became a bigger problem when the screen and the plastic cover of the screen is starting to come apart. I would like to replace this as soon as possible if HP can repair this at all. Please let me know as fast as possible and how I can send it to HP to repair as well as the cost. Thank you.

Answer:right hinge broke

@senahxbell

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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So I have had my Hp Envy m6 for around two years now. After less than a year, the left hinge started to tear off, but the laptop still worked fine so I didn't really care. Now the whole hinge has ripped off and the right side is starting to rip off too. Since the laptop was still working perfectly fine, I didn't really care, but then the cooling fan stopped working. I was just getting off my laptop to do things around my house when the laptop stopped making noises from the vent. I thought it was fine, but when I got back on my laptop later, it said that a cooling fan was not operating correctly. I was always very careful with my laptop and never dropped it, so I know this wasn't my fault. As I as looking online, I noticed how several other people with the same laptop had this exact same problem.     HP, I would really appreciate it if you could take in my computer and fix it. I saw that many other people got help from an HP worker named Jeff and they all said he was great, so please help me!!!

Answer:HP Envy m6 Hinge Broke

@JoeSmith1

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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The hinge holding the screen to the keyboard halfly broke off, and the screen is popping out, and coming off. What can i do for it ?

Answer:My hinge on my laptop broke

@Kendra_W

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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My laptop has never been dropped or abused, but the hinge broke yesterday while opening.  I see this seems to be a common problem. My warranty expired in late March. What should I do?....

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hi i bought this hp notebook touch 2 months ago. Last week i heard squeaky squeaky sounds when i open myy laptop today the problem got worse my laptop screen is very lose.  Lastly i didnt drop it or do anything to it. I need help A$ap

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Hello,I have had my laptop for almost a year now; I got it as a gift from my parents last year, including warranty from a chain store. There has been no real issue up until last month. Earlier today I set my laptop aside before going through some school papers. After I was done I picked up my laptop and set it down next to me and proceed to open the lid like I have done million times before. As I opened the lid I heard a crack as my right hinge broke. A part of the hinge fell off, which I put to the side. I didn't harshly open the lid, nor have I ever had a cracked or broken hinge.Another issue, a small issue, I noticed is that a month ago I noticed a crack in the frame (or whatever you would call it) around my laptop screen. It was a bit close to my left hinge, if that has any bearing on anything. The crack got a bit worse, as it lost a bit of plastic, but I didn't fret over it since a bit of cosmetic damage was nothing compared to the horror of my last two laptops.I'm wondering how common an issue with the hinges, or the laptop cracking in general is. I see a lot of issues with my model of laptop having heating or sleep mode issues, but nothing really about the hinges cracking, the laptop frame breaking, or anything similar.

Answer:Hinge Broke on G560

I also live in ellicott cityBougjt my g560 at office depot liberty td areaMy right hand hinge broke through the casingI di not abuse my laptop or open flatLenovo warrany service said f+++++ meas it is an abuse problemI do have extended warrant thru office and breakage covererageThey will fix it free and said this is a common and frequent probkem with lenovoI purchased my. Unit 12-9-2010Lenovo warranty sucks and their employees speak no english

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I didn't really know where to post this, but the hinge on my laptop has broken. Is there anyway to get this fixed? I checked and my warrenty is in date until 17 novemeber btw.

Answer:HP 15 Notebook Pc Hinge Broke

@Chillock

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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II soon started to notice that even if I opened the laptop slowly or gently, there was this awful cracking noise coming from the computer. I had gotten used to it and assumed it was a minor thing. It wasn't until I had run my hand over the left corner of the laptop that I noticed that the bottom cover had been starting to "pop out"  and also hinge cover is poped out and seprated by few mm. and today hinge cover break and hinge is out of display i call hp suppor since my laptop is under warranty.i serach for internet and ther is many hinge problem there. does HP fixes this problem.what to do next. I have never once damaged this laptop via tossing, dropping or rough handling. This latop is my first computer so I have made sure to take the most absolute delicate care of this computer, including handling and virus protection. 

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Both hinges broke when closing the cover (the cover that provides access to the cartridges, not the cover that covers the glass.)  Now I get a error 'cover not closed' so printer don't work unless I press down on the left back corner of the cover which clears the error.A parts diagram, electrical schematic, a workaround (disconnect switch?) or part numbers be great. Can't find any of this or even any pics yet this is a common problem. What company would sell replacement part(s)?ThanksJ

Answer:Hinge broke HP 6480 All-in-One Printer

Try a magnet...on or close to the left corner.

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Part # s4907

The metal hinge on my laptop is exposed and two wires are also exposed. The small little cover that covers the hinge broke off awhile back and I have no clue when or where it is-just noticed it one time. The hinge is now sticking out and the right side of my laptop is very unsturdy and I'm scared that the wire is going to get pulled out and ruin my laptop.

What do I do?

My warranty is up, BTW.

Answer:Satellite M305 right hinge broke?

What you can do?
Well, you can get in contact with an local Toshiba ASP and can ask for help.

It seems you have never changed/replaced such parts and didn?t disassemble such notebook in the past?it?s really tricky to disassemble the unit and to replace such parts? every notebook is different and I think it?s the best to ask an professional for help and to pay small fee as to risk an notebook damage? you know?

The guys would be able to order right parts from Toshiba and would be able to replace this.

Good luck

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My laptop hinge just broke, and i am past the warranty. Is there anything that can be done about it since its a factory defect? Or at the very least can i send it in and pay for it to be repaired? If so, how much would that cost? I just recently got my new desktop, but i wanted to keep the laptop for other things.

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I use HP exclusively since I swore I would never purchase another Dell product.  I have either purchased or other's have purchased at my recommendation at least 11 PC's and printers.  However, I am very disappointed with this machine.  The hinges are so tight they broke the case where they mount.  I fear that is I replace the broken part, it will quickly break due to the hindes.  I see this is not an isolated issue and hope that HP will see this is a design flaw and make this right. 

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 I have a Lenovo Edge 2.  I recently went to close the screen after using it and it wouldn't close.  I thought that a hinge broke so I ordered a hinge and started to replace it today.  After taking the bottom off and inspecting the hinge, it isn't broke.  Where the hinge attaches to the LCD screen, it is broke.  I need to know what I need to do to fix the hinge attachment point of the screen.  I can't find much information on the attachment point so I'm not sure if it is part of the back of the screen or what.  Thanks for any information that you can provide. Jay

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I just opened my laptop, heard a weird sound, and didn't think anything of it. A few minutes later when I tried to close it again I heard the same sound coming from next to one of the hinges. I looked at it and the case was popped out and the hinge looked detatched. I tried pushing the casing back on, heard a popping noise, and then it wasn't off (as severely, still issues with seperation) but whenever I move the hinge any amount without holding the casing together it will come apart and make the same sound. What should I do?

Answer:Casing around hinge broke on my Y10p

What is the model number for your laptop?
 
Thanks,

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Happened yesterday. I always knew the case itself was a bit weak, but honestly, I didnt expect this after 1.5 years of normal use. I dont even move the laptop around that much... So ye, the screen hinge on the left side is now broken in half, so some of it is still in and the screen is in place (more or less), but Im worried for how long and what the consequences could be if I start moving it around, or if it breaks off entirely.  I've called the local support, they want to take my laptop for 2 weeks to replace this, which is just unacceptable beacuse of my work and uni finals, and honestly, its just a hinge, how long can it take.... Does anyone have similar experience? How did you fix it? I know my way around a computer, so it shouldnt be too hard to do it myself, but what should I look out for?  Thank you for your time!












Solved!

Go to Solution.

Answer:Y560 screen hinge broke

Hi Ziga,
 
unfortunately this has happen to other Y560 owners before,
please have a look at this excellent tutorial...
 
http://leshcatlabs.net/2012/01/06/article-y560-repair-of-hinges-by-martin-balog/
 
keeping my fingers crossed... Zehn
 
Edit... link fixed

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My son's notebook screen started coming apart at the corner and I found that the VERY THIN long arm on the hinge had snapped and the cover had broken where the brass inserts go into the lid. All of the other hinge screws are loose and this thing is about to come apart completely. It's out of warranty, but from reading elsewhere on this forum it appears that this was a manufacturing defect and HP is continuing to fix it. Hopefully that is still the case and someone from HP can get in touch with me. Thanks.

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It didn't even make a noise I just noticed it when i tried to open my laptop back up one morning.Screen closing is difficult.The "hinge" won't even move now.any ideas? do i have to get a full expensive repair or?pics here:http://gyazo.com/f78957cf89f12711219d17e3c54e22eahttp://gyazo.com/4a2a9f8e26dd859213e10f4535a3164ahttp://gyazo.com/796c32cdc1880fb5cf981cb25869b4eb

Answer:T500 Screen hinge broke, snapped

Welcome to the forum!
 
Ouch, that must hurt... the easiest would be to buy a whole screen assembly. 
 
From the pics I see the hinge itself didn't broke, but the magnesium frame that holds the LCD panel and the antennas (and the hinges of course). Unfortunately it's not that unusual that the left hinges break.  The best way to avoid this is opening the lid from the middle and not from the sides.
 
If you don't want a full screen assembly you can try getting a new magnesium frame only, but that will involve more work.
 
(As a side note three of my T500 and two W500 from my collection came to me with broken frames. It was difficult for me to find spare parts within a good price range and that will ship to Europe. You may be more lucky than me... )

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I have a Lenovo Edge 2.  I recently went to close the screen after using it and it wouldn't close.  I thought that a hinge broke so I ordered a hinge and started to replace it today.  After taking the bottom off and inspecting the hinge, it isn't broke.  Where the hinge attaches to the LCD screen, it is broke.  I need to know what I need to do to fix the hinge attachment point of the screen.  I can't find much information on the attachment point so I'm not sure if it is part of the back of the screen or what.  Thanks for any information that you can provide.
 
Jay
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Answer:Edge 2 - Hinge attachment for screen broke

Hi cupidtoo,
 
Thanks for posting and welcome to the forum!
 
Could you please attach a photo?
----------------------------------------------------------------------------------------Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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HP fixed my left hinge and finally it was distorted to where I jad to be careful opening it.  THEY JUST FIXED THIS!!  I opened the case and saw the bolt receptacles in the case are not holding the hinge in.  This is a horrible design!!!!!!!!!!!!  I put an oversize sheetmetal screw through the bottom bolt hole and the sent it through the offending hinge.  Now it looks crappy just to do the dame tying.  Very dissappointed-doubt I will buy HP again,

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Question: Left Hinge

I have had the HP Envy for some time and expected it to be a premium product by HP leading me to believe that it would be a good long term laptop to use. Unfortanately, this is not the case, after spending a huge sum of money on a laptop I would not expect the laptop to have such a stupid problem, where the laptop seperates from it's casing. After doing some research I have found that this is a regular fault and HP aren't doing much about it. I am giving HP a last chance to contact me as to what they can do for me before taking action myself.   

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Question: Left hinge

Hi This is about the back cover below the left hinge which pops out around 4 to 5 mm when laptop is opened or closed. After checking, it seems that the back cover area that supports the left hinge is very weak and damages easily. I always thought that every laptop maker has tests which certifies how well a laptop deals with continuous opening and closing. Obviously corners have been cut and quality control have not been vigilant. With the number of complaints this has, HP should do an unconditional recall to redeem their name. I was considering getting a Spectre for my wife but now I have doubts about thier quality and customer focus.

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Hi. The option to get a new one comes as a pair only. Does anyone have a spare? I don't really need to buy the right one only the left hinge. Regards Peter.

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Hello I have a V series laptop, V5-571-53334G50Makk to be specific and since recently the left hinge was loose and whenever I open the laptop, it was wide open(kept on increasing as I tilt the screen) now the gap has widened. I was wondering what I do to fix this issue? Is it fixable at home with some time and repairing or do I need to take it to a repair center?

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Question: Broken left hinge

My hinge is also broken.The hinge is so stiff it has broken the screw support mounts.Is there a repair available for this problem?Thanks.

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Question: Left hinge broken

I have HP pavilion HP 15-r210dx. Its left hinge is just broken. I was just closing the lid. I am very disappointed with HP quality. I need it to be fixed by HP. How can metal hinge be broken in normal use. Its just 1.5 years old. 

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Question: Broken Left Hinge

My left display hinge is also acting up and the left corner seems to be coming apart from the force being applied by the hinge especially as the display is hinged down to its closed position.  I've been suspecting something was weird for some time now but recently I'm afraid it will break soon, what can be done?  My laptop is out of warranty (bought from Costco) but otherwise is in perfect condition and I use it daily.  It is crazy this is happening.

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Question: Left Broken Hinge

I haven't had my HP ENVY TS 17 Notebook but a little over 2 years and my left hinge has broken. I took it to a computer tech and he said you guys do not have a recall on this issue nor do you have any intention of solving the issue. I can not afford to buy another laptop and this is the 6th HP I have owned including desktops. I will not buy another one unless this problem is taken care of. I would like some feed back on this as I see there are numerous people with the same problem. Thanks! 

Answer:Left Broken Hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Question: HP envy left hinge

I've read in the forum that someone got their laptop repaired at NO COST?? Even after lapse of warranty? Wow, what did you do to convince HP to do this? I have sent several requests and complaints and a HP rep phoned to ask about it then told me to pay $300.00 for the repair. I do believe a substandard quality back cover which undoubtedly costs very cheaply to make is a good trade of for keeping customers. But it seems HP is more concerned about making money once and not considering about after sales and follow up sales. They certainly lost me and I was considering buying the Spectre but not anymore. BTW I checked an online supplier for the back cover and it sells for $35.00 from China but I prefer to do the repairs myself.

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I have an Aspire E15 laptap, not quite 2 years old.  Just noticed the left hinge is coming apart.  I have to keep pushing it back together.  

Answer:Aspire E 15 left hinge

That is a huge problem. if it breaks, that could ruin your screen. be careful with it. I would contact acer support to have it repaired. is it under warranty?





If I solved your problem, please click "accept as solution." If you found my post helpful, please click Kudos. it only takes a second, and I would really appreciate it! Thanks!-PMiner

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Question: broken left hinge

I am seeing plenty of this same problem. I have a broken left hinge. I want to know if the part number 832356-001 is the correct hinge I am not happy with the laptop it is falling apart and not very old. I also need to know if I can get a pdf of all the parts in a visual format. It is out of warrenty and I will have to fix it myself. I am very unhappy with this laptop and so are a lot of other people on this forum!!! 

Answer:broken left hinge

@ted440

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Question: HP Envy left hinge

The left hingle on my Toiuchsmart 17 is binding up and causing the case to separate.  Can someone from HP contact me and let me know what can be dome to fix this problems.  It appear that this is a reoccurring issue.  

Answer:HP Envy left hinge

@Arizonaroger

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: Left Hinge Broken

I have owned my HP Envy for roughly 4 years now and have had no issues, however, now the left screen hinge is causing the casing of the computer to separate. Several small pieces of metal from the hinge have either fallen out or are rattling inside the computers casing. The computer is no longer under warranty, but I have noticed this issue is a common one for HP laptops of this period. What can be done about this issue? Can HP repair this if the computer is sent in?Thank you.

Answer:Left Hinge Broken

@Tsworts14

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: left hinge loose

The left hinge is very loose, when i open and close the laptop it pops in and out and when rotating the screen somethimes the creen scrapes the body , the lid also soesnt sit perfect because of the hinge (all same problem diffrent symptoms

Answer:left hinge loose

@eddiesketti10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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I have an Aspire E15 laptap, not quite 2 years old.  Just noticed the left hinge is coming apart.  I have to keep pushing it back together.  

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The left hinge of the laptop is causing the bottom case to pop off. Whenever I open the notebook, the black bottom portion of the laptop separates from the top grey portion, exposing the inside of the laptop. When I close the laptop, the bottom case snaps back into place.I have had this laptop for over three years, with no other issue. Is there anything HP can do to resolve this hardware problem? Thanks

Answer:HP Envy 17 Left Hinge

@hicks462

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: Broken left hinge

I have had my Envy for about 2 years. The left hinge has broken and when I went to have it repaired, I was told it would cost over $300! This same thing happened to the HP laptop I had previously that this new one replaced! The repair place told me is was the exact same thing that happened to my old laptop and that it was a common issue! Why hasn't there been a recall? Obviously this is happening constantly! Does anyone know how to fix the issue?Thank you

Answer:Broken left hinge

@jonathanbenson

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: broken left hinge

I have this Hp notebook 15 that i have been using for over 12 months now. Today I was working on it and it was then that when i flipped the lcd to turn it off that its hinge broke all of a sudden. at first i could not understand the problem but as i turned the screen down it creaked and the cover on screen's edges ripped apart. What should i do? Is this included in warranty?

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Question: Left Hinge problem

We have purchase our HP Envy TS 15 from Costco online about 3 years ago. The warranty has expired. About couple of months ago I saw the left hinge seperating from the casing. It makes a clicking sound when the screen is closed/opened. I am not sure if may be getting worse. But today, not sure if this is related but I realized the battery was drained and although the computer was plugged, it was not charging.  After reading numerous other posts on this hinge issue, I wanted to see if HP can provide a path forward to resolve the issue and repair my computer. Thanks for your time, Alp

Answer:Left Hinge problem

@alpserdar

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: Left Hinge broken

The left hinge of my Envy m6 Notebook has broken, and i would need a repair as soon as possible.As i have seen this is a very common problem (ex. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-m6-Broken-hinge/m-p/343...), what solutions do you offer?I am looking forward to hearing back from you,Nelken

Answer:Left Hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Question: Broken left hinge

Purchased in April 2014 directly from HP. Producy number is E1P14AV. Serial number is: 5CG416D5W4. Like many others have experienced, the left hinge has broken. Will HP repair this defect? Tony

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I am having an issure with the corner of the base of the laptop seperating near the bottom left of the screen (near the hinge). When the laptop is opened, the piece pop apart. When I try to snap them back together, they pop back apart as soon as I let go. I have been looking on the forum and it seems that this was a common problem. I am concerned because I do not want it to break as it was not a cheap laptop. Can anybody help with this issue?

Answer:HP ENVY 17" Left Hinge

Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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Hi there,I recently ordered an X1 2017 but sent it back for several reasons. One minor issue with it was that the left hinge was slightly crooked. Not by a lot, some might not even notice, but for me not really acceptable for a 2k5? device. Unfortunately it was the first thing I noticed during unboxing. With the lid closed you see that it's not parallel to the rest of the device. Meanwhile I have ordered one again and unfortunately it's the same in terms of crooked hinge. So I'm suspecting a general "problem". Obviously the support team never ever heard of such a thing.Just wondering - how is your's? I don't think I'll do anything about it since I don't think the service team will do a better job than the factory and generally things don't tend to get better by taking them apart. However - just curious if I'm the only one. Cheers,reach   


























2017-05-31 22.27.40.jpg ?103 KB

Answer:second x1 5th with crooked left hinge

Hi reach,please post some pictures. It is easier to make an assertion then.BestAndreas

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Hi Guys Ive had my laptop for around 3 years now and DV7-7064EA and its puling itself apart. Any ideas wether HP will help or am I on my own?

Answer:My Left Hinge is Pulling Apart

@matty4afira

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: broken left hinge

Like most HP Envy machines I too now have a broken left hinge. Before it falls apart, would it be possible to buy a replacement base? and from where?

Answer:broken left hinge

> Would it be possible to buy a replacement base? and from where? Search:  http://PartSurfer.hp.com for the availability of parts for your specific HP notebook. 

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Hi, My T43's left hinge is broken, and I need to replace that. If I am not wrong, I need replacement part 91P8388. Can someone tell me the steps to replace this hinge.Is there any video available which shows these steps ? I tried searching youtube, but could not find much. Thanks in advance,pkd

Answer:T43 Left hinge broken

This is the manual, it has a step by step guide for replacing every possible component in the T43. http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-58837  

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The left hindge on my laptop is loose. I do not feel comfortable using it in tablet mode because I am concerned the movement will further agrevate it. It is limiting my use of my laptop which I use for my business. Can you please help me? Thanks,Lalania

Answer:Left hinge is loose

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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Question: Left hinge issues

Hello,  I am have the same issues. Ive had my laptop for quite a while now and it is still in pristine condition. I have noticed that recently the left screen hinge is sort of loose and it pulls apart when I open the screen. Can anyone help point me in the right direction?











Solved!
View Solution.

Answer:Left hinge issues

@Dmann

?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).

If you are unfamiliar with the Forum's private messaging please click here to learn more.

Thank you,
Omar

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The left hinge has been mulfunctionig, breaking the case cover on the left side of the laptop, and affecting the fan.

Answer:Left hinge malfunctioning

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Hi,
 
I have purchased a Lenovo Y560 laptop on 03-10-2010 and  I got this left hinge issue. I was about to close the laptop when I suddenly heard a click sound and after a thorough inspection I found that the left hinge is broken without any reason. I went through a lot of discussions over the internet and I found out that this has been a common problem in this product.
Some of the links:
1)http://forum.notebookreview.com/lenovo-ibm/543887-y560-hinge-issue-explained.html
2)http://forums.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Y560-Screen-Hinge-loose/m-p/352099#M32194
3)http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/How-to-replace-the-hinges-for-Y510-Y530/t...
  The next day(24-1-2011) I called up the Customer Care India  and I was given a case id and the representative  asked me to go to the Service Centre at Velachery , Chennai ,India. I visited the service centre the next day with the given case id and to my dismay , THE CASE ID WAS IN THE STATUS:CANCELLED. Things I noted in the service centre :
 
1)They were too lethargic about giving a proper response as how can the case id be cancelled without even the user's consent.
2) When I tried reaching the customer care again , they  gave a new case id for the same issue and the case id : 4270154295 and ONLY then they looked into the issue.
3) After some diagnosis, the technician said  that the product is still under warranty and it needs a part replacement. to my memory , he ... Read more

Answer:Y 560 Left Hinge Issue

I just wanted to report that I'm having issues with my left hinge as well. It's very similar though not identical in nature. Anyway' I had noticed that my left hinge was looser than the right hinge a long time ago, very soon after the purchase. and after I got my machine back from the service center after they replaced my motherboard. I never though much of it, but I decided to investigate this morning. As I was opening and closing the laptop, I noticed that the back of the computer next to where the battery is bulges out a bit when i open the computer, and bends in when I close it. It only happens on the left side. Then, I turn my computer upside down to see if there are any loose screws, and I see a weird piece of plastic in the screw hole where the bulge occurs, and I pull it out. I turns out it's a section of twisty tie, the kind that you use to close your sandwich bread bags. After I pulled that out, the screw straight up just fell out of the hole. There was nothing holding that screw in place except for that little section of twisty tie! Anyway, even with the screw out, the bulge hasn't gotten any worse, and the screen hasn't gotten any looser, which tells me that nothing has been attached to the other end of the screw for a long time now. I'm going to call the service center to see if they can replace the body of the machine, or possibly send me a replacement. I'll update you with any news. Update: So I got in contact with Lenovo and am getting ready to ship my ma... Read more

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The left hinge will not let me open the laptop.  It is stuck or twisted.  A small piece of plastic has fallen out of the hinge area.  I have seen several postings pertaining to the same problem with the left hinge and there was a recall on this hinge.   My laptop is out of warranty.  Please advise.  Can I get my laptop repaired with the recall? 

Answer:Left hinge is not working.

@nanufree

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Question: SL400 Left hinge

I got my SL400 2743CTO back in december of 08 and noticed that the left hinge to the screen is cracked but the display still works. Will lenovo repair this or am i out of my warranty? When i open the lid the whole hinge almost moves with the display. The right hinge is holding it on i guess.





SL400 2743CTO 2GB RAM. Core 2 Duo T5870 2.0GHz HITACHI 160GB 5400rpm

Answer:SL400 Left hinge

I am having the same problem. Also the power receptacle has broken loose and I get intermittent AC power. I have onsite service and they are supposed to be coming to fix it when the parts come in.

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Question: Left hinge broken

My laptop is most likely not under warrenty any more but, the left hinge is broken & I see many other people have this same issue. Can anything be done to help fix this?Thank you!

Answer:Left hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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Like many others my left side hinge is coming apart. The plastic seems to be pretty cheap, I'm quite dissappointed.

Answer:Left hinge coming apart

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Bought my wife a new HP Envy, inherited her old Envy 17 inch and realized that when you open the screen the bottom panel separates some in the left corner by left hinge. I guess this is a ongoing problem for these models. Wondering if HP is doing anything about this issue through means of out of warranty assistance? For me the biggest concern is that this will get worse and affect the fan or worse the hinge will break completely.

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The left hinge has broken on my laptop and it is pullign the plastic around the screen off, does anyone know how to fix as i am out of warantee?

Answer:Envy 6 left hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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I've seen tons of post regarding the left hinge issue on the envy 17.  I also have this problem, have replaced two fans due to the plastic part the hings screws into break ing and getting into the fan.   Also I'm beyond the waranty period.  Havs HP created a repair kit or replacement case with better design to fix my laptop issue?   Laptop is only 2 years old.  I hope HP will stand behind their product and help customers with this issue

Answer:left hinge issue on envy 17

@plzfixit

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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After two years of use the left Hinge on my HP Envy broke.  Where does one get it fixed and is it fixable?  It seems to interfer with the usage if one moves the lid back and forth.  Is it connected to hardware that will evenutally shut my computer down?  I would rather be able to take it a part and put a replacement hinge instead of sending it away? 

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i have had this laptop for just over 2 years now. i can't remember when this problem started because at first it was hardly noticeable, but for at least a few months now i have been having issues with my the left hinge/corner on my laptop. apparently this is a pretty common problem among many acer models. at first it seemed as though the hinge had gotten slightly out of place and would need to kind of pop back in every once in a while as i opened or closed the lid. i wasn't worried about it until a several weeks passed and it was happening every single time i opened or closed the lid. when i turned the laptop around so i had a better look at the hinge, i saw that the 2 plastic pieces that hold the laptop together were actually splitting apart in the corner. this has only gotten worse over time--the gap between the pieces keeps getting wider and the split travels further. i think it's inevitable that pretty soon the power adapter is going to shift out of place because of this and i won't be able to charge the laptop, rendering it useless. is there anything i can do to fix this other than replacing the lid/hinges? i feel like even if i get the parts replaced, the same thing is just going to start happening again eventually. should i just go ahead and start saving for a new laptop (NOT another acer)?

Answer:aspire E1-531 left hinge broken?

I have this same problem!! I went searching online and discovered that I am definitely not alone.I would like to know how or if it it repairable and/or is Acer willing to compensate for repair service.

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My left hinge has broken and is slowly pulling the computer apart everytime I open it.  Small peices of plastice are breaking off as a result.  This computer has been treated very well and has never been dropped.  I read that this is a common problem.  How do I go about getting it fixed?

Answer:HP Envy 17.5 Left Hinge Broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have a HP Envy 17.3 Model: 17-j013cl . Left hinge broke.  Did some research and it seems alot of HP costumer arehaving this isue.

Answer:HP ENVY 17.3 Broken Left Hinge

@rolan2jr

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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I also have a broken left hinge on my HP Pavilion 17.3 which I purchased a little over 3 year ago. I had it fixed 2013 and it seemed ok, but now it cracks again on the xact same place.Now the screen went white again :-( Based on all the other similar problems, this should be fixed by HP in my opinion. 











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Answer:Also broken Pavilion G7 left hinge

@Jerry16?
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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 The left hinge on my Envy notebook seems to be malfunctioning and is separating the bottom case, leaving a gap an making it next to impossible to open the computer.  It sounds very much like the same problem as others are reporting but I haven't seen a public asnwer. Any ideas what the best way to have it fixed is? Can I fix it myself? It's a 3 year old computer, functioning well otherwise but I'd hate to have to put a lot of money into it.  Thanks!

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Hi, My laptop's left hinge broke off recently. I am able to open and close the lid, the screen is OK, but I'm worried if I'm damaging it more everytime I open and close it. I am still under warranty. I've tried calling HP but no response. Any pointers? Thanks













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Answer:HP Dm4-1065dx left hinge broken!!

Hi Gaurang_YNWA,I would suggest calling HP again. Support phone #?s - http://goo.gl/n2Qb1If you are out of warranty, you can fix it yourself as hmmmmmm did, pay another repair shop or person to fix it, or call HP and send it in to be repaired. Regards,

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My laptop, purchased 6 months ago has always had a tight left hinge.  It has recently gotten to the point where I cannot open or close it without a very real risk of the whole bezel cracking.  Unfortunately, when I attempted to claim this repair under the warranty, I was told that I would have to pay for the repair since it wasn't covered (!!!).  Anyways, there is absolutely no way that I will pay the extreme price that Acer quoted me, as it was nearly the price of the laptop new.  However, I am having difficulty finding the specific model for the hinges to purchase and fix on my own.  While there are many acer hinges to be found, I am not sure which would be compatible.  Does anyone have any information on which hinges would be appropriate for replacements?Thank you

Answer:Left hinge on E5-575G too tight

A small update, I have had my second (more clarifying) warranty claim to Acer rejected and also called the technical support hotline.  I was told that Acer does not cover physical damage.  Well, this is physical damage caused by their manufacturing processes.  I am very miffed at the moment that Acer cannot fix an issue that they caused. But, on the brighter side, I am willing to attempt to fix this problem myself if I can find the proper replacement hinges.  Does anyone know which hinges are compatible?  All of the normal parts websites listed do not seem to list the E5-575G-53G next to any of their hinges so I have not been able to find the appropriate ones.  I hesitate to go through the parts supplier that Acer pointed me to, as I do not want to support Acer in any way in the future.

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Does anyone else have this problem? the left hinge broken so it comes up now when the lid is lifted. Called a repair shop but it's estimated to be over 100. Possible to fix by myself?

Answer:SL400 broken left hinge!

I have the same problem, left hinge too! Tried uGlu, did not work, do not recommend trying to use it. The funny thing is that while closing the display you can clearly see the fragile piece of plastic that was used and where it is broken.

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I only had my laptop for a year and a half when the problem started. The left hinge is broken and now, I don't close my laptop anymore in fear of not be able to turn the power on anymore. The left part of the laptop is elevated (because of the parts from the broken hinge) and and I feel that everytime I move the screen, it might fall apart. Everytime I adjust the screen I hear a sound that feels like it's going to break anytime soon. The power button seems to get affected too, and I fear that in a few days I might not be able to turn it on. This has been ongoing problem for years with hp laptops and why is it that hp is not doing anything about the issue?

Answer:HP Envy Left Hinge Broken

@grazzie2

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Hi --- the left hinge of my HP Spectre ultrabook started breaking. When i open the laptop, whatever the hinge is attached to on the half with the screen seems to be delaminating. I have to hold the hinge as I open it so that the screen does not break away. Looking at the forums, this seems to be a common problem. Can anyone share how I can get this fixed? thank you! Roman

Answer:HP Spectre XT Broken left hinge

@Roman_Ohio
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar

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The left Hinge on my HP Envy has become loose; this poses a problem when opening/closing the lid as it grinds against the casing.  I've had a lot of difficulty navigating HP's Customer support website.  I travel a lot with this laptop and despite treating it with great care the hinge has come loose/broken (from what I understand has become a common problem).  I am out of the warranty and was wondering if anyone could point me in the direction of a few repair options.  I like HP, I find this whole issue disheartening.   Thank you for any help you can give.   

Answer:HP Envy Broken (Left) Hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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HP Envy 17" Left Hinge and Casing has seperated. This seems to be a very systimatic problem.

Answer:HP Envy 17" Left Hinge and Casing

@Litigator

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Thank you for visiting the HP Support Forum.

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Hi, I've had my HP Envy for just over two years and I'm the only user of the laptop.  About a year ago the left hinge broke through just opening the case - never dropped, not too much force but clearly a defective part.  As the laptop was needed for daily use, I thought I would tolerate the issue through necessity.  However, more recently the gap between the case has become bigger and I'm more concerned about the laptop overheating or developing an even more terminal issue if it isn't fixed. I was shocked to find out how much of widespread this problem is and that I'm not alone in this issue.  My warranty has expired but HP has developed and sold a defective product that needs to be corrected.  I like this laptop and don't want to have a useless 900 laptop.   I look forward to a reponse to resolving this issue. Thanks, 

Answer:HP Envy 17 Broken Left Hinge

Well you have a sympathetic audience but this Forum is for fellow end Users. All we can do is flag this for intervention by HP staff to see what they will do for you. 

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Like many others have experienced/posted, the left hinge on my pavilion has bulged and cracked the casing. I take care of my laptops and have not dropped it at any time. I first noticed the hinge problem last night, and I can now no longer open the laptop with hearing a grinding sound. This laptop is 2-3 years old and no longer under any warranties. I'm a student and cannot afford the $250+ repairs. Is hp doing anything about this common problem?

Answer:Pavilion g6 with broken left hinge

@rsf4

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hello.

I have an Asus X56TA laptop. It worked like a charm until yesterday, when suddenly, without any warnings, my left hinge just broke off when I was closing the screen.

It seems that the hinge just got _completely_ stuck. Really, like it was made of solid concrete. So when the screen worked as a lever, it easily broke off.

To illustrate my problem, here are some pictures:


Anyone has any tips what to do with this? Is there any chance of making the hinge work again? If yes, I thought of using some very powerful glue to "repair" the hinge. The plastic cover is 100% OK, so I only need some usability

I also found a brand new hinge for my notebook model on eBay. Is it possible to remove the broken hinge and install the new one?

Thanks in advance for all the tips.
 

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I have the same problem documented in the thread: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Pavilion-g6-Broken-Left-Hinge/t... There isn't an option to post a reply to that thread. The left hinge of my Pavillion G6 broke like quite a number of other G6s.  When opening the laptop, the display works in some positions.  In other positions, the display is completely white.  The laptop top and bottom separate a bit while opening the laptop. Was there a recall for this problem as there are quite a number of incidences of the left hinge breaking under normal usage? 

Answer:Pavilion g6 Broken Left Hinge

@markca

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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