Computer Support Forum

How do I keep Windows Hello from putting my laptop in sleep mode?

Question: How do I keep Windows Hello from putting my laptop in sleep mode?

I just got a brand new laptop with Windows Hello. It's very useful for logging in, but my laptop now goes to sleep every time I leave my desk. The red light next to the infrared camera blinks often when I'm using my laptop (which is also pretty annoying), and then if I get up, even for a few minutes (to grab a snack, notebook, etc.) my laptop goes to sleep. I'm pretty computer illiterate, but I suspect that the camera is still looking for me while I'm using my computer and then decides my laptop needs to sleep when it doesn't see my face anymore. Is there any way to change this? I like not having to use a password, but the red light and going to sleep is annoying, especially since I tend to get up from my desk a lot just to stretch. It also seems like having the camera on all the time would drain the battery pretty quickly. Am I way off base here?

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Preferred Solution: How do I keep Windows Hello from putting my laptop in sleep mode?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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For the past week my computer will sometimes put itself in sleep mode while I am using it. It doesn't matter whether I'm playing games, word processing or on the internet.
 

Answer:Computer Putting Itself In Sleep Mode

Could be a hardware problem. How old is it? Are all the connections okay?

Is it working off a battery? Is it set to shut down when the battery is low?
 

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I recently purchased a Sony Bravia XBR55X900E tv and I connect my pc to it via HDMI.  Here's is my setup:

Dell XPS 8700 connects to HDMI 2 on Sony TV.
My TV receiver connects to HDMI 1 on Sony TV.
My Sony AVR connects to HDMI 3 on Sony TV, strictly for audio purposes (ARC).
Logitech Harmony one universal remote.

My issue is this:  Whenever I switch between activites (example PC to watching TV), after the TV switches to HDMI 1 from HDMI 2, this puts my Dell into sleep / standby mode.  If I press the power button, it lights up like normal.  If I go back to the PC activity, again once the TV switches from HDMI 1 to HDMI 2, the computer again goes into this "sleep" mode and I again have to press the power button to take it out of it.
All of my pc settings are set to NEVER with respect to monitor or PC going to sleep / standby mode.  Prior to this TV I had my pc connected to an older plasma TV and this never happened.
I contacted Sony to see if it something with their Bravia sync but the person said that everything looked good from the TV's end.
I'm hoping that someone has come across this and can steer me in the right direction as it is really frustrating and I don't know what else to try.
Kev

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I got my T61p since January and I'm pretty tired of this issue. I've read on the net that it is an issue with some laptop that has a defective motherboard when using two stick of memory (which is my case). Is there any mean to get this fix? Everytime I start to game for a little while, I have to use a lapcool or else it shut itself off. The heavier the game, the faster it happen.  So please.... 

Answer:T61p putting itself in sleep mode while gaming

check your GPU and CPU temp, with HWmonitorPro what is your temp???

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Please help,

I have a HP NC6400 laptop at work,

Everytime you put it into sleep mode it reboots

Ive tried checking the power options as so may sites refer to them but i have no hibernate option

network cable unplugged same thing just reboots after screen going blank and showing some HDD activity

Please help

Answer:Vista reboots when putting Laptopo into sleep mode

help

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Hi, I have T440s with Windows 10 (64-bit) installed, after latest update from MS and Lenovo (BIOS 2.35) ntb beeps while putting in sleep mode (and a blank screen)  Four cycles of four short beeps and a blank screen: System board (Security chip)  Does anybody know what might be the problem and how to solve it?  Thanks.  Since I have installed Windows 10, there are repeatedly problems...  ZK













Solved!

Go to Solution.

Answer:T440s - beeps while putting in sleep mode (and a blank screen)

I got same symtom.. My solution :1) Go Control Panel -> Power Options ..2) You may see the "Lenovo Power Optimized" selected.3) I changed it to "Balance (recommended)"Everything goes back to NORMAL. Hope this helps,Lee

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Just bought Lenovo notebook with Windows 10 Home.

On my old VISTA laptop, when I put my computer in sleep mode and then woke it up, I could always view my connected MP3 player and its files.

When I do the same with my new notebook, I have to unplug and re-plug the usb connector in order to view the mp3 files.

I tried fixing by going into device manager, power management for the USB hubs, and unchecking the "allow this computer to turn off..." setting.

I alsodisabled this:
I appreciate help, thanks

Answer:Putting computer in sleep mode stops viewing my connected mp3 player

If you disable USB Selective Suspending and uncheck 'Allow the computer to turn off this device to save power', your MP3 shouldn't have any problems. Perhaps double check witch device you unchecked.

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Hi all,
Hope your having a great Sunday, a quick question is their a way of putting windows 7 to sleep via task scheduler the reason I as is were looking at options of running a display for our church I know how to turn the system on from slap just need to know if you can put it to sleep many thanks

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Hi all, just joined..

just got a new laptop, samsung Q320, it says to put the laptop to sleep press the "esc" key, it even has a picture of the moon on it, but when I press it nothing happens. any ideas?

thanks

Answer:Putting the laptop to sleep

Go to start button

In shut down, you will see a little arrow on the right, click. You will see sleep option.

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hello all again,

i have a question - if you put a laptop to sleep, then will the downloads stop in vista?

thanks!

Answer:putting laptop to sleep

anyone?

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Yesterday I put my laptop to sleep by closing the lid like I normally do and when I woke up it was powered off. The last few days though every time I did that it put it into hibernation(im pretty sure). I made sure that wasn't in the settings. It is set to sleep when I close the lid. I have all windows updates. I appreciate any help. I never saw the BSOD but when I opened my laptop and it was turned off I checked for a minidump and there was one for today.Attachment 55938

Answer:BSOD when putting laptop to sleep.

IMO this is most likely due to your Virtual Box networking adapter (I had similar problems with my installation of Virtual Box and had to disable it - but I do not use hibernation/sleep). But it is possible that it's due to the wireless networking drivers also.

The memory dump implies (but does not name) the Virtual Box networking components.
On my system I disabled "Virtual Box Host-Only Ethernet Adapter" in the Network Adapters section of Device Manager

Also, you have both BitDefender and MalwareBytes running. You should not have more than one antivirus or one firewall running at the same time (I also noticed that you have Comodo installed) Please uninstall MalwareBytes and Comodo. Should you reinstall MalwareBytes, be sure not to check the MalwareBytes Pro Trial - as that's what causes it to load at startup.
Analysis:
The following is for informational purposes only.

Code:
**************************Tue Dec 30 15:59:53.608 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\123114-27875-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
System Uptime:0 days 8:08:38.356
*** WARNING: Unable to verify timestamp for VBoxNetFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for VBoxNetFlt.sys
Probably caused by :ntkrnlmp
BugCheck 9F, {3, ffffe000adfb1680, fffff801f1e94960, ffffe000ae85a130}
BugCheck Info: DRIVER_POWER_STATE_FAILURE... Read more

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Please help with the BSOD..PFA..
Thank You..

Answer:BSOD while putting the laptop on sleep..

Hi

The crash dumps seems to blame the LAN adapter driver so the issue seems to be related to network interface.


Code:
>[ 16, 2] 0 e1 fffffa8005723050 00000000 fffff8038cfeeda0-fffffa800937e510 Success Error Cancel pending
Unable to load image \SystemRoot\system32\DRIVERS\Rt630x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt630x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
\Driver\RTL8168 nt!PopSystemIrpCompletion



Please try the below steps one by one.

1. Update Ethernet driver.

Download and install Win8 and Win8.1 Auto Installation Program from Realtek

2. If the issue continues, please uninstall Vmware completely as a test. It's virtual network adapter drivers are known to interfere with physical network adapter drivers.

Let us know your findings in next reply.

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Laptop problem is that every time i turn it on, put to sleep, restart.
It will always have the automatically focus on the last option or as if there is and invisible holding to END Button and only way to temporarily fix is to press the Left button. Please refer to the video i uploaded.
And because this problem i have, even if i set my laptop to go sleep if not use will turn back on and stay at the login screen until my laptop is drained and unused.
I thought it was some kind of malware but after i format my laptop to my surprise it still there and i cant find any solution to fix it.
Please help me find a fix for this as i have this since January.
Solution tried:
Scan with different kinds of Anti-virus as result is normal
Start using safe mode and still there
Lastly format laptop and still no improvement

Answer:Laptop goes back on after putting to sleep

click here This is the video

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After putting my Laptop ( Acer Aspire E 15) into sleep  mode, it will not awaken by moving the mouse. It turns black and I have to restart. Any clues why this happens?

Answer:My Laptop wont awaken after putting it into sleep ...

Hi,Try a battery reset with:http://acer.custhelp.com/app/answers/detail/a_id/34843/~/acer-internal-battery-resetand also try disabling Fast Start-up in Power Options.

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i've had my x201 for about 3 months now and i am just now experiencing this problem. today when i close the lid so the laptop can go to sleep, the battery indicator stayed lit on the lid and the moon icon comes on but after that both indicators go off and when i open the lid, the system won't resume. this problem doesn't happen all the time though. sometimes it will sleep properly when i press the power button to turn it back on, windows tells me that the system was shut down unexpectedly. i currently have all hte latest drivers and BIOS version 1.22. i've read the other long thread about this problem and they seem to say that a motherboard fix was all that was necessary. are these motherboards in stock or will it take a long time for them to get it. i don't want to wait too long because i need the laptop for school the thing that worries me is that i've never had to send my laptop in for warranty repairs before. i've read about many people who sent their laptop in and it was physically damaged by the repair center. is this just an isolated case? can you guys tell me about your warranty repair experience? what's the turn around time?

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Good day everyone,

Basically I keep getting problems with my laptop not going to sleep or hibernating. It seems to happen randomly. Sometimes it will work and other times it won't, the system will just hang then approximately 10 minutes later it will automatically shut down. When I turn it back on I get the error message : "Windows Didn't Shut Down Successfully".

My system is :

Windows 7 Home Premium 64
AMD Athlon TF-20 1.6ghz
4.0GB RAM
ATI Mobility Radeon X1200
As far as I know I've got the latest drivers. I would also like to mention that I even get this problem when I'm running Win 7 32, so I'm basically at a lost here and would greatly appreciate any help.

Thanks a lot guys.
Jordan JP

PS I attached the .dmp file for analysis

Answer:Random BSOD when putting laptop to sleep

  
Quote: Originally Posted by JordanJP


Good day everyone,

Basically I keep getting problems with my laptop not going to sleep or hibernating. It seems to happen randomly. Sometimes it will work and other times it won't, the system will just hang then approximately 10 minutes later it will automatically shut down. When I turn it back on I get the error message : "Windows Didn't Shut Down Successfully".

My system is :

Windows 7 Home Premium 64
AMD Athlon TF-20 1.6ghz
4.0GB RAM
ATI Mobility Radeon X1200
As far as I know I've got the latest drivers. I would also like to mention that I even get this problem when I'm running Win 7 32, so I'm basically at a lost here and would greatly appreciate any help.

Thanks a lot guys.
Jordan JP

PS I attached the .dmp file for analysis



This one was caused by your broadcom wifi driver. I would download and install a fresh copy

Let us know if you need help

Ken


Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May 30 00:16:30.629 2010 (GMT-4)
System Uptime: 0 days 9:23:54.048
BugCheck 9F, {3, fffffa8004339a20, fffff80000b9c518, fffffa800469a7b0}
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
Probably caused by : bcmwl664.sys
BUGCHECK_STR: 0x9F
PROCESS_NAME: System

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It's been happening over the past 2 weeks or so...

It doesn't happen everytime but about every other time i put the laptop to sleep or hibernate. I get the BSOD.

I can;t read the DMP file but I put the file in my dropbox and here is a link to the DMP file: http://dl.dropbox.com/u/3072828/020610-70496-01.dmp

Please someone help. tired of the multiple of BSODs and concerned that I'm doing some serious damage to my Sony Vaio latop running 64 bit Windows 7.

Thanks!

Answer:lots of BSOD when putting laptop to sleep

Link is broken.

If you can get into your computer, you can upload it like this: http://www.sevenforums.com/crash-loc...d-problem.html

As a preliminary idea, try turning off hybrid sleep: Windows Does Not Start After Sleep
This might help, if not go ahead and post that .dmp file.

~Lordbob

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Hi guys,

I have a Dell inspiron 3542.
My HDD got a bit slow lately so I checked it with CrystalDiskInfo and HDTUBE both said bad sectors.
Anyway a couple of months ago I downloaded "Driver Booster" to get the latest drivers for my hardware.
I remember since then I got problems with my laptop (slowness, high cpu), I suspect some driver is making
Problems.
Since like 2 weeks ago I turn on the laptop (after being in sleep mode), and each time I get error the windows was just recovered from an unexpected shut down.
I uploaded here in the thread my logs, hope u guys can help out.
+
I got myself 2-3 times BSOD, just like that.
Much appreciated!

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU B940 @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 4010 Mb
Graphics Card: Intel(R) HD Graphics Family, 1813 Mb
Hard Drives: C: Total - 431937 MB, Free - 363086 MB; D: Total - 29690 MB, Free - 27468 MB;
Motherboard: LENOVO, Emerald Lake
Antivirus: Webroot SecureAnywhere, Updated and Enabled

When ever I wake up my Lenovo B570 Laptop from Sleep mode, or from Hibernate or powered-down state, it takes several minutes to re-establish connection to my wireless network. This problem began after GeekSquad repaired an intermittent problem with sudden powering off. GeekSquad says everything is normal.

Is there a way to re-establish wireless connection more quickly?
 

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Hi,

One month ago I started getting BSODs after putting my laptop in hibernation or sleep modus with the button. Also when I use the start menu, hibernation and sleep modus give a BSOD. Shut down does not give any issues...

I tried restoring my laptop to an older restore point, but it did not solve anything.
I updated some drivers like: LAN and Nvidea graphics, but it did not help
I installed all windows updates available, nothing...

So I guess I can still use my laptop and just avoid hibernating or sleep, but it would be nice if I can get those functionalities back to working.

I added a zip.file that I created DM Log Collector, unfortunately my laptop did not create any dump files...so those are not available.

Does anyone have any solutions?

Answer:BSOD after putting laptop into hibernate or sleep modus

Welcome to sevenforum Pieter

Comment. (Don't read attachment)
For laptop, try not to use hibernate as it demand more space and may slow down and use battery.

Refer to how to enable &or disable Hibernate

Hibernate - Enable or Disable

After you have turn off hibernate, do monitor.

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hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

Answer:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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Hi,
I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?
Thanks.

Answer:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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Dear TSFers,

I am having some irregular BSOD problems for a while now. Frequently, when I put my laptop to hibernation or sleep mode, it stays stuck with a black screen for a while, only to end up in the BSOD BCCode_9f.

My Laptop is a: GE70-i550M287FD. (Win7 SP1)

I have added the requested data in one file. I put the PERFMON /REPORT file in the Windows7_Vista folder. (The language of my laptop is set to Dutch.. I hope that it won't be too much af a problem)

I hope that you can help me out!

? What was original installed OS on system?
-FreeDos(I believe)

? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
-Retail

? Age of system (hardware)
-Bought it at 5 November 2013. So roughly 8.5 months now?

? Age of OS installation - have you re-installed the OS?
-Once re-installed after it didn't install correct the first time. After that, never. Same as Age of system: roughly 8.5 months.

? CPU
-Intel i5-4200M CPU @ 2.50GHz. 2 Core

? Video Card
-Nvidia GeForce GT 750M

? MotherBoard
-GE70 2OC\2OE (though not sure if it's an OEM)

? Power Supply
-MSI. The same one that came with the laptop.

? System Manufacturer
-Micro-Star International Co., Ltd. (though not sure if it's an OEM)

? Exact model number (if laptop, check label on bottom)
-G51-N1PR524-CB8

Laptop or Desktop?
-Laptop

P.S. could it be that this has something to do with KB975599? I read something about whether having installed that update or not could ... Read more

Answer:MSI Laptop (Win7 SP1) BSOD BCCode_9f problem upon hibernation or putting to sleep.

Bump :)

Since posting this, I have yet to have another BSOD. But it is just a matter of time, as it usually happens once a week or so.

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How can I fix the sleep function for an HP laptop using Windows 10? After it goes into sleep mode, it won't wake-up. Have to cold boot to restart.

Answer:Why won't my HP laptop wake after it goes into sleep mode using Windows 10?

Maybe graphic driver will solve your issue.. Download it from HP.com

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Although I have the settings set to go to sleep mode through Control Panel > Hardware & Sound > Power Options > Choose what closing the lid does > On battery and plugged in: Sleep, my laptop does not go to sleep mode when I close the lid. When I close the laptop, the power button will stay lit and will not blink and the screen will stay off when I reopen the laptop. This forces me to hold down the power button until it turns off and then reboot the entire laptop back up. What do I need to change so this stops happening?

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I keep getting BSOD when I try to put my 5 year old HP Pavilion dv6000 laptop in sleep mode, by either tapping the power button, or going through the start menu. This started happening a couple days ago, after Windows did an update.

I've done a system file check and it came up clean, and I also updated my video drivers, but to no avail. I don't really know where to go from here.

I also ran the SF Diagnostic tool, and attached the resulting folder.

Answer:BSOD when entering Sleep Mode on laptop, Windows 7 HP-32

Welcome aboard, Mike.

You may try to upgrade your DirectX.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 92d0b003, 97d72914, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGDMM_VIDPNTOPOLOGY_INTERFACE_V1_IMPL::GetPathImportance+118 )

Followup: MachineOwner

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Laptop BSODs when putting Powerpoint 2016 in presentation mode, it has crashed several times and is somewhat repeatable, Has happened with previous versions of Powerpoint
 
· OS - Windows 10 x64· What was original installed OS on system? Windows 7 OEM· Age of Hardware? 3 years· Age of OS installation? >1 year· CPU - Intel Core i7 - 3720QM - 8 cores, 2.60GHz· Video Card - NVIDIA Quadro K1000M· System Manufacturer - Lenovo· Exact model number - W530· Laptop
 
 
 

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Laptop BSODs when putting Powerpoint 2016 in presentation mode, it has crashed several times and is somewhat repeatable, Has happened with previous versions of Powerpoint
 
· OS - Windows 10 x64· What was original installed OS on system? Windows 7 OEM· Age of Hardware? 3 years· Age of OS installation? >1 year· CPU - Intel Core i7 - 3720QM - 8 cores, 2.60GHz· Video Card - NVIDIA Quadro K1000M· System Manufacturer - Lenovo· Exact model number - W530· Laptop
 
 
 

Answer:Laptop BSODs when putting Powerpoint 2016 in presentation mode

FWIW:  
 
Appears to be an application issue, rather than a system issue.
 
More Possibly Useful Links
 
Moved topic from Crashes/BSODs to Business Apps forum.
 
Louis

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if a close my laptop cover with sleep mode disabled, will it still goto sleep?
i turned off sleep mode from the control panel, but if i close my laptop cover will it still go to sleep, or would it stay on?

Answer:if a close my laptop cover with sleep mode disabled, will it still goto sleep?

Have you tried?

If you go into powerf saving modes, you can set what it does.

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Hi there, one of my computers is a laptop and it's running windows XP HOME edition. Another computer of my, which is NOT a laptop, is running windows xp HOME too. If I want to set this computer to sleep cog, I can't. Because you have to have windows XP pro for this function. I tried by pushing the shift while i'm at the shut-down menu but that doesn't work, so I thougt, there is no function for windows xp HOME for that. However, if the accu from my laptop is up, it put itself to sleep cog. Does anyne knows how I can put my not laptop computer to sleep cog?greetzblackberry  

Answer:putting windows xp HOME in sleep cog

Sleep "cog" - had to Google to find out what I think you mean..Start>Control Panel>>Power Options>Power SchemesThen change the appropriate settings for Home/Office DeskGood luck..

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I usually lower the laptop lid when i want to put it into sleep mode; after the windows 10 update, this stopped working. I tried putting it into sleep mode from the start menue. This causes the screen to become black, but power to remain on ( I can see this from a steady light from the power button whereas sleep would have a flashing power button). The laptop's fan also increases in speed. When I try to wake the laptop, nothing happenes; I have tried to use ctrl+alt+delete, however this also does not work. I am ususally forced to resort to a manual shut down via holding the power button for a few second and restarting the laptop. I have tried updating the display adapters, restarted the laptop, and still no result. Does anyone know why this is happenning and how I can fix it?

Answer:Laptop doesn't wake after sleep mode after Windows 10 update

I was having the Exact Same Issue. The reason I decided to go back to windows 8 was because since upgrading to Windows 10, when my computer goes into sleep mode, I cannot wake it up. I have to press and hold the power button to shut it done and restart. Even if I close my laptop, and reopen the lid, it wont start back up and I have to press and hold the power button and shut it down and restart.  After trying to restore my HP Envy Laptop from Windows 10 to Windows 8, it got stuck in a Repair PC Loop and I could not even access the desktop, I tried the restore option to an earlier date and that failed and all the repair options also failed. The last option I had was to do a full PC Refresh, and that one worked. It took about an hour but no data was lost, and only a few of my downloaded apps were removed. An html url was left on the desktop that showed a list of all the apps that were removed. So all I did was download those back and now im back up and running Windows 8. 

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Hello, Biggest frustration in my life having brand new laptop doing this to me.After the laptop goes into sleep mode, I am not able to get back to Windows. All the light are there and look like normal, but there is no any welcome Lenovo logo or any other sign of normal behavior. I can turn it off by holding power button, but when I turn it back the problem is still there. Windows won't start. I was able to get back to Windows only next day just leaving laptop without any power and battery.I called Lenovo, they suggested to disable sleep modes and use hibernation. So I did it. When screen saver started, something went wrong, computer got frozen and I had to reboot, but then again, black screen and no reaction. Anyone has any ideas?













Solved!

Go to Solution.

Answer:IdeaPad Y530: windows won't start after laptop went to sleep mode.

Disabled all sleep options and left only hibernation. Left laptop running overnight. In the morning it would not start. All the light show up, hard drive light blinks only once and after that nothing happens.

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I have an HP pavilion g6 notebook laptop computer. I have recently upgraded from Windows 8.1 to Windows 10. I had occasion to put my computer to sleep! I had been working on my college courses for a few hours, when I needed to take a break. I put my system to sleep, but when I returned to complete my assignments my computer would not turn on! It went to an off black screen, and locked up! When at sleep the power indicater blinked, which indicates that it was in sleep mode. When I tried to awaken my Pavillion it locked up, and the only way to regain control was to manually force it to shut down (i.e. hooded power button down.) thinking this may be due to system clutter I cleaned both user disc & system files using the Windows disk cleaning function, found through the control panel, looked for both HP updates, and Windows updates. Later I again tried to awaken my machine after putting it to sleep, and had a repeat in the inability to awaken it! A third and the last time I tried to awaken my PC from sleep I noticed that for some reason, and somehow the indicator light was solid, the screen black, and I heard my computers fan running! Can anyone give me advice as to solve this puzzle?

Answer:Why won't my computer awaken after putting it to sleep in Windows 10?

You can maybe give this a lookHP sleep-mode fix

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Hey guys. This is my first post here, so Hello. Before you turn away and refer me to the other threads on the same problem, I'd like to tell you that I've checked out every thread, forum and discussion on the topic all over the internet, and no solutions worked for me.

I'm using an Asus K53E laptop (details given below), and I've been using it for a year. Two weeks ago, I reinstalled windows OS, and even then everything was fine. For the last three or four days, however, there's been a problem.

1. When the computer goes to sleep automatically (due to power management settings) it wakes up immediately after that, and then it doesn't go back to sleep on its own.
2. If I put the computer to sleep, it wakes up in the same way, but after it wakes up once if I press sleep again, it works fine. If I wake it up and try putting it to sleep after about 15 minutes, it wakes up immediately again.

Every time, when it wakes up on its own, it does not turn on the screen. It only lights up if I touch the touchpad, and it's on the log in screen.

I've tried all powercfg commands: S3 sleep is activated, devicequery returns no results, last wake says wake source is 0. I've checked power management and sleeping while media sharing is allowed. I've checked device settings and network adapter is not allowed to wake up computer.

Just as a last resort I reinstalled my OS again, because since the last year nothing had gone wrong with it. Right now I only have mozilla firefox installed, and this ... Read more

Answer:Windows 7 Professional wakes up immediately after putting to sleep

try setting the power settings to 'high performance' set 'turn off display to NEVER and 'put the computer to sleep' to NEVER
check the advanced settings and try setting the following (remember this is just a test-it's my experience that the high performance setting resolves most sleep issues and is most consistent)
1.require password--NO
2.Hard disk-turn off hard disk-NEVER
3. sleep--sleep after-NEVER
4. hibernate after-NEVER
5.allow wake timers-DISABLE
6. power buttons and lid-power button action-SHUT DOWN--sleep button action-SLEEP (some laptops by default sleep when lid is closed)
7.PCI Express-link state power management-OFF
8. Display-turn off display after-NEVER

finally--change your screen saver setting to NONE

test to see if it functions as you desire--tweak settings one at a time and test after each tweak

here are my powercfg results

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My WINDOWS 7 PRO LAPTOP, a VOSTRO 3560 model, had a motherboard replacement with an original DELL motherboard P/N PYFNX.  However, it can't select a sleep mode or hibernate since the repair.  In addition, I can't connect it to an external monitor. 
Any ideas how to overcome these issues?
Thank you -
Jon

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My WINDOWS 7 PRO LAPTOP, a VOSTRO 3560 model, had a motherboard replacement with an original DELL motherboard P/N PYFNX.  However, it can't select a sleep mode or hibernate since the repair.  In addition, I can't connect it to an external monitor. 
Any ideas how to overcome these issues?
Thank you -
Jon

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Hello Seveners!

I have been having trouble with a BSOD for a while now. It is getting to that extent that I bare it any longer! I need help!

Firstly, these BSOD's have been happening randomly, but normally the case is while it is in sleep, or when I put it to sleep, the screen will go black, but the laptop will refuse to actually sleep. It remains in this state of useless on-ness until either I pull the plug or it decides to BSOD.

I have a program called Soluto, which sends the details of the BSOD to my email. It said the error code was 1000009F and the likely cause was: nt driver.

I ran verifier.exe and restarted. Upon restarting I was constantly greeted by a BSOD informing me that there was a problem with HIDCLASS.SYS. Upon restarting with last known good configuration, I am here, looking for help! There are 6 results for HIDCLASS.SYS on my laptop, all seeming to point to AMD.

I have attached my Minidumps from today (two BSODes), my system NFO and a picture taken of the BSOD when booting after running verifier.exe. They are zipped as one, due to the fact that uploading of NFO files doesn't seem to be supported.

This is getting increasingly infuriating as I am constantly losing work!

System specs can be found on my profile and in the NFO.

I appreciate any help!

Many thanks,

Ben

Answer:Numerous BSOD's. Normally caused while in sleep / putting to sleep.

What USB devices have you got installed?

I believe we are looking at a USB device causing a bugcheck.
Do you have a gaming mouse or any mouse drivers installed?

HIDCLASS.SYS appears to be mainly caused by mouse drivers.

Because a lot of driver power state failures are caused by graphics drivers I recommend updating yours as it is very outdated.
Here's some instructions if you are unsure how to update it.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`048f4000 fffff880`05302000 atikmdag (deferred)
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Sep 15 19:07:36 2011 (4E723EE8)
CheckSum: 009C92B0
ImageSize: 00A0E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Post back the results.

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hi, i was wondering if u could help me, my lil bro's computer is hacked or something, his OS is windows xp media center edition 2005, and i read that i can completely erase his computer by restarting it in MS-DOS mode? i cannot find out where it says "restart in MS-DOS mode" option in the shut down windows dialogue box, all i really need to know is how to restart the comp in MS-DOS mode so i can erase everything, get back to me if ya can please. thank you.

Answer:i need help from somebody, regarding putting windows xp (2005) in MS-DOS mode

Windows XP doesn't use DOS.If you want a fresh start, you have two options:1. Use Windows XP CD for clean install2. Use Recovery CD to bring the computer to its original state.NOTE. In both cases, all personal data, and installed programs will be lost.

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I'm at the end of my wits here trying to figure out what is going on with my pc..

I have an overclocked pc, to 4.6 which has been rock stable.. sleep mode has worked fine.. i choose sleep and it stays asleep..

I decided to wipe my C drive on my samsung Evo ssd (no samsung software running).. and start clean.. i also tested this on my older test image, same issue..

If i choose sleep, it instantly comes back out of sleep (same with doing a shutdown too, though if i shutdown from bios no issue)..

I've tried everything.. i've tried viewing the wake events, nothing really there as a clue..
I've tried setting wake timers to disabled.. tried setting the nic card power management to off.. tried disabling the nic too.. saw that the mouse and keyboard are set to wake, set those to disabled for waking, no change.. tried pulling every usb from the machine.. still the same.

I've also tried updating via device manager various drivers, using the update button, some did update, but made no difference

Some of the commands i've used include:
powercfg -devicequery wake_armed
powercfg /requests

Also ran the sleepstudy option, but when it says woke up, cause is "unknown"
Again, this all worked fine about 10 days ago on the old OS, its the new one giving it fits (and technically my older test win 10 image too for some reason).

I went into the bios and disabled the overclock for the most part, basically took my ratio from 46 to 43 (i7-6700k).. same ... Read more

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For no apparent reason when I am downloading torrentds windows says , in the notiifications, that it has pu Torrex Pro into suspended mode

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Ensure BIOS is version 38 and above
 
When laptop is in sleep mode, pressing on the DVD button would wake the laptop up.
 
If you are having this issue, please click on the "Me Too" button then drop me a private message with serial number and model type. Please state that you are refering to this case.
 
//JameZ

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Using an ThinkPad T23 running XP Pro. My other ThinkPads (T21's) have Sleep Mode available through "Turn Off Computer" or when the lid is closed. The T23 does not have that option. And under Power Management in Control Panel, Sleep Mode is also not a selectable option. What to do to get Sleep Mode working? When viewing the "Advanced Tab" under "Power Options" in the Control Panel, the drop down dialog box with "When I close the lid of my portable computer" offers only one option - "Do Nothing". With the other laptops, the dialog box also shows "Sleep Mode" - and that's what I want to happen!I just downloaded and installed the Power Management Drivers, but it didn't have any effect on the problem described.

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Hi - Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. Played around with power settings, etc etc but no love. When I first open the lid, I can hear the computer running, a slight mechanical burp of some sort, then nothing...totally blank screen. I have to hold the power button down to shut it off, then re-boot. A 1st world problem for sure, but kind of irritating. Any suggestions?
Thanks in advance!

Answer:HP laptop sleep mode

Try shutting it down by
Right click the start button
Then Scroll to Shut down and sign out
Then click >
That will bring up 4 options
Then click SHUT DOWN

That is the way I do it
As the way you seem to do it you are only putting it to sleep

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I have a Sony Vaio VPCEB32FM Windows 7 Home Premium 64 bit.
I thought all of my problems were gone, but whenever I try put the computer into sleep mode with any button (the power button or from the start circle), it just turns black and won't go into sleep mode. The power button stays green instead of turning orange (sleep mode).
Any help? Could it be a driver problem?
Please don't suggest going into the Vaio Control Center, because that program doesn't work and always crashes.

Answer:Laptop won't go into sleep mode

I'm currently having the same issue with my 42FM Windows 7 Home Premium 64 bit machine. I also cannot get the Vaio Control Center / Vaio Care to work either. Have you ever found a solution to this?

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Hi, for a long whle now I have noticed that my laptop just goes inot sleep/hibernation mode even when I am actively using it !! All of the battery / power setting are set that it does not do this until 3 hours of inactivity.  I contacted HP under warranty and was advised that the BIOS needing updating, which  they did on line for me at the time.  It still does it and is really awkward at times.  What suggestions can anyone offer please?

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my laptop goes in to sleep mode every 5 seconds it doesen't matter if i am taking a brake for a second how can i correct this so i can keep the laptop on for as long as i need it for without it going in to sleep mode
 

Answer:laptop goes in to sleep mode

Hi

5 seconds ?? sure that's not an exageration?

Anyway go into power options in control panel, have a look in there, there are some options about sleep mode and hibernation, oh and go into the BIOS theres some settings (usually) along the same lines...

Regards
 

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Question: Laptop sleep mode

 How can I set up my Lenovo G50 laptop so that I login in the morning, leave the laptop on during the day in a sleep mode so that when I return to it at various times during the day, press any key to wake it up without the need to enter my password again.













Solved!

Go to Solution.

Answer:Laptop sleep mode

Welcome to the Lenovo Community !
 
I'm assuming that you are using Windows 8.1.  For that operating system please see my link below and just follow the instructions listed for "Manually Make Windows 8.1 Auto Logon After Sleep."
 
http://www.thewindowsclub.com/auto-logon-after-sleep-windows-8-1
 
 
For Windows 8 & 7, see refer to this link......
 
http://www.thewindowsclub.com/disable-login-sleep-windows-7-8

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Iv had my hp laptop for 2-3 years now, its got windows 10, and just a few weeks ago it started going into sleep mode randomly and then i'd have to wait for it before i could turn it back on. Sleep and hibernation is both disabled on my laptop, and it cant
be overheating because it will happen sometimes even though my laptop has been of for a few days. I'll be on my laptop for say 15 minutes and then it will go off, but if i then turn it back on, it wont last 15 seconds before going off again! usually i have
to leave it a couple of weeks before i can actually use it again. I thought it might have been because of the amount of files and applications i had on my laptop but i deleted most of them and it keeps happening. I'd like to avoid reinstalling windows and
loosing all my work.
Im not sure if it could be related or not, but something happened to the charging port of my laptop and now even when its plugged in the charge doesnt go up, but it doesnt go down either, so i have to keep it on constant charge. Also, if you put any slight
kind of pressure around the keyboard/bottom of the laptop, then it will shut down completely and restart.
I do have insurance on my laptop and could just take it back to the store but i'd prefer not to be without it for the weeks it'd take to fix it. 
Thanks to anyone that can help

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Hello EightForums, I'm new here so please be easy on me :P
Alright so I installed Windows 8 the other day (a clean install from ISO and a legitimate copy). Everything has been running very well with the exception of one thing. When I close the lid of my laptop it goes into hibernation mode rather than sleep, I had no problem with this in Windows 7 and have tried to change it in the power options. I have tried setting them to default settings, this is basically a clean install so I don't think anything is preventing it from going to sleep. I've googled it, but I cannot find a suitable solution for me.
I really appreciate any help you guys can give me, thanks.

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Hi ,
I am using xps 15 and I am facing this issue . My laptop keeps going into sleep mode . I have even changed the power settings and have put sleep option to ?never ? but it goes into sleep mode intermittently while i am using it . Kindly help me resolve the issue

Answer:Laptop keeps going to sleep mode

Please list exact Dell model number and version of windows. Ex; Dell XPS 9560 windows 10
If you don't know, type msinfo32 onto the search box and then stroll down to System Model.

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Hi - Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. Played around with power settings, etc etc but no love. When I first open the lid, I can hear the computer running, a slight mechanical burp of some sort, then nothing...totally blank screen. I have to hold the power button down to shut it off, then re-boot. A 1st world problem for sure, but kind of irritating. Any suggestions?
Thanks in advance!

Answer:HP laptop sleep mode

Try shutting it down by
Right click the start button
Then Scroll to Shut down and sign out
Then click >
That will bring up 4 options
Then click SHUT DOWN

That is the way I do it
As the way you seem to do it you are only putting it to sleep

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Problem:
NTFS external hdd partition mounted in windows 7 desktop: ok
same partition mounted in windows 10 laptop: ok

windows 10 laptop went into sleep mode
I think i removed the usb drive without usb safe removal (either before/after wakeup)

not sure if windows 7 reported a need to repair the disk when I plugged it in then.

reconnect to windows 10:

windows 10 reports "Path is not accessible. ... file or directory is corrupted or not readable"
can't usb safe remove the drive in windows 10 (reports an unkown error)
disconnect the usb and connect the drive to windows 7 again
windows 7 reports partition needs repair
chkdsk reports only error and correction of Attribut BITMAP of MFT, and Volumebitmap
still partition is accessible without problem in windows 7

plug into windows 10 again, same as above "path is not accessible ..."

searched a bit and found most interesting:
"File system interoperability in multiple boot environments. CHKSDSK / AUTOCHK and unexpected NTFS dirty bit"
File system interoperability in multiple boot environments. CHKSDSK - Microsoft Community

"Windows 8 volume compatibility considerations with prior versions of Windows"
Windows 8 volume compatibility considerations with prior versions of Windows - TechNet Articles - United States (English) - TechNet Wiki

I had the same problem couple of weeks ago, where running chkdsk on windows 10 corrupted the partition soo much that I had to reformat.

I disabled the fast... Read more

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HiI am trying to get support to fix my laptop, a Lenovo T430S. When I put my laptop to sleep, it crashes and doesn't recover from the sleep mode. I have updated most of the drivers involved with network, power management, and USB. I have copy and pasted the BSOD crash report - which shows TCPIP.SYS a isnd NTOSKRNL.EXE involved in a Drive_Power_State_Failure. I feel that some of the drivers are corrupted. Is there a way to restore the drivers to original settings without deleting files such as documents and programs? I do not have a restore point prior to this malfunction. So I have backup my computer with  windows backup software. Can I do a system restore (to original setting) and just recover my files from the backup? 101015-45287-01.dmp 10/10/2015 4:07:59 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`071d7a10 fffff800`00b9a3d8 fffffa80`0dcdf680 tcpip.sys tcpip.sys+186c10 x64 ntoskrnl.exe+735c0 C:\Windows\Minidump\101015-45287-01.dmp 4 15 7601 1,225,960 Thanks in advance!Sincerely,Jason

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Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation. Any help would be great.
 

Answer:Laptop crashes on sleep mode

I reloaded a laptop recently and had the same problem. Turned out the windows disc loaded windows drivers instead of the brand name drivers.. I manually replaced them all and the problem was solved
 

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Hi! First of all, thanks a lot for any help you can provide, I'm having some weird crashes when the computer goes into sleep mode. During normal use, all seems to go fine, I stressed the machine with some 3d renders for a few hours and it stood perfectly, the problem is just when it goes to sleep.

Computer is a Sager 7280 with Windows Ultimate 64 retail, recently installed and just a few programs installed, a RAID 0 of hybrid drives, 12 GB of RAM and an Nvidia 840M with a i7 980

Thanks a lot!

Answer:New Laptop crashing when going into sleep mode

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:





Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:

Code:

wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401) - Wacom(tablet) Mouse Filter - http://www.carrona.org/dvrref.html#wacommousefilter.sys
PdiPorts.sys Thu Nov 16 19:31:16 2006 (455D02D4) - PdiPorts Device Driver - ht... Read more

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When I'm idle for several minutes my laptop will go to sleep by itself

power settings are all switched to never (never go to sleep, never dim screen etc)

Screensaver set to none with maximum possible waiting time

battery is full with charger plugged in

thanks

Answer:Laptop keeps going into sleep mode despite settings

There is a search box at the top right corner of this forum. Type this into it, "Laptop keeps going into sleep mode despite settings" see if any of the results help.

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Obviously the keyboard keypress and/or mouse click can wake it up, but what other things? Mouse movement definitely doesn't wake it up.

I prefer to make it sleep rather than hibernate (hibernation is disabled, to save having a 32GB file saved each time). After choosing Win 7 Start menu then "Sleep", it will happily go into sleep mode. But then sometimes (not all the time), after finally getting to sleep and the fans go off and the illuminated keyboard goes off, it'll wait a second and then wake straight back up and show the windows fast login menu. I have to hold the power button for a second to put it back to sleep. Then it's 50/50 whether it'll wake itself up again. Sometimes I have go through this procedure 3 times to make it go to sleep. On other occasions it'll work first time.

I tried disabling the LAN adaptor's "wake on LAN" but that didn't make any difference.

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I i dont work for a long time on my laptop it goes in sleep mode how can we wake it up? Kindly suggest.

Answer:Hi My Laptop goes in Sleep Mode How to wake it up?

Which laptop do you have?





IPnaSh First Spanish Community Guru - Colaborador ad honorem

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Acer predator running on Windows 10 , my doesn't wake up after it went it to sleep mode and it be come frozen after that ,any ideas guys ? Plz help thx a lot

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Hi all first time poster,
So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings

What I've done in the command prompt:
sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
I also tried the chkdsk command but there were no problems found

When I started noticing the problem:
After I downloaded VMware's player and created a virtual computer with Ubuntu

I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!

Answer:Laptop shuts down when put into sleep mode

Hi mtmyj79,

I'm very sorry for the delay, there aren't many people in this section.
As this problem isn't a bluescreen, it normally is moved to the right section.
Are you still requiring help?

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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Hi i have toshiba satellite p200, and this problem has just started occuring recently. Whether i shut the cover of my laptop or manually go to start and put it to sleep i can not get it to wake. After it puts itself to sleep "successfuly" i can hit every key on the key board or tap on the mouse pad and all it will do is start up to a black screen and stay there.... nothing else happens. its not a major problem just an annoying one it would just be nice to be able to shut my laptop when i leave for class and open when i return and have it wake up.

if any one can help please do ... microsofts help page didnt help and toshibas didnt either

Answer:Cant wake laptop from sleep mode

You mean STAND BY mode? It cannot wake up from STAND BY? Can you recall when this started?

If this is my case, I would definitely start with updating the chipset and video drivers (from Toshiba website) if this does not help, I will test my RAM and hard drive for any hardware errors. If hardware checks out OK, then I will surely consider fresh install of Vista. But then again, this is just my two cents.

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In the past, after putting the laptop into Sleep mode, some time later (hours) it would frequently "wake up" and stay on. After the laptop suffered a crash of its hard disk, which had to be replaced and Windows 7 reloaded, the problem has gotten worse. Now it almost always wakes from Sleep mode of its own accord, but when it does so the screen is blank and the computer is unresponsive. If I power it down and restart it, it doesn't start but instead the Caps Lock and Scroll LEDs blink on and off with nothing more happening. The only way I've found to restart it is to unplug the power supply and physically remove the battery for a few seconds before trying again. Any ideas as to what is wrong?

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My laptop, ProBook 450 G2 goes into sleep mode even tho power settings set to never. The operating system is Windows 7 Professional.  I had a Microsoft tech check it. I also had HP tech check it. They both said it was a hardware problem. I sent it to HP to be serviced and they replaced the system board and said they tested it. When I got it back, it went into sleep mode again. I left my laptop for about 15 minutes and when I came back it was in sleep mode. This always happens after the laptop has been left for about 15 minutes.Does anybody have a solution?????????????











Solved!
View Solution.

Answer:my laptop, ProBook 450 G2 Go goes into sleep mode even tho p...

I sent my laptop into HP repair. They replaced mother board and some cables, but that did not solve problem. They finally replaced the Windows 7 operating system. Basically they gave me a new system. I spent 3 days updating windows with all the updates and then re-loading my programs. What a mess!

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When I attempt to wake my Windows 8 laptop from sleep mode, the computer restarts due to a crash. I used WhoCrashed to identify the problem and it says the following:
crash dump file: C:\Windows\Minidump\082313-67018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004EBA060, 0xFFFFF80199A07770, 0xFFFFFA800AC6BE10)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
How can I fix this problem so that I can put my laptop into sleep mode?

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My laptop only charges when in sleep mode or when switched off. I have tested my charger properly and it is fine. When I charge my laptop when it is on, the charging area goes orange for a few seconds then white which is what should only happen when your laptop is fully charged. However my laptop does this even with 8% of battery left. It seems like the laptop always thinks it's fully charged when on. How do I fix this?

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Relevance 57.81%

Hi all first time poster,
So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings

What I've done in the command prompt:
sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
I also tried the chkdsk command but there were no problems found

When I started noticing the problem:
After I downloaded VMware's player and created a virtual computer with Ubuntu

I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!

Answer:Laptop shuts down when put into sleep mode

Hi mtmyj79,

I'm very sorry for the delay, there aren't many people in this section.
As this problem isn't a bluescreen, it normally is moved to the right section.
Are you still requiring help?

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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The computer will not enter sleep mode when closing the lid or selecting sleep in windows.  When I close the lid the monitor turns off, but the computer continues to run (battery dies in like 2 hours).  There is no way to turn the monitor back on once it enters this state.  I updated the bios to the latest version and it fixed the problem for 1 day.  Suddendly it is doing it again and I can't update the bios again as it is already the latest version.  Any thoughts? Running Windows 7

Answer:Laptop will not enter sleep mode

Good afternoon.
Welcome to the community.
 
Please post which model laptop you have. It may help members better help you.
 
Regards.

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I started using my laptop on my desk but without battery for longer battery life.
from that point my laptop turns sleep mode in 5 minutes after last work,
i have it set to never turn asleep at any circumstances,
i think i checked all settings but i might be wrong.
i want it always on, with black screen after few minutes

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Hi,

Whenever I go out to lunch (I am usally gone for an hour), I come back to a BSOD because my laptop goes into sleep mode. I ran chkdsk /f and it said no errors were found. I looked in the Windows directory and i do not have a Minidump file in there. I have a Lenovo ThinkPad T440. Any thoughts/assistance is greatly appreciated.

Thanks

Answer:get BSOD after laptop goes into sleep mode

Please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a report here.

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Cannot get my Laptop to WAKE UPI have a Dell Studio 15 Laptop and when I put it into sleep mode then return to it at a later time I cannot find any way of waking it up. When I lift the lid all the lights along the top light up once then go out but the on/off button light stays on. The only way I can 'wake it up' is to hold my finger on the off button and start again. This then means Windows has not been shut down properly. I have Windows Vista SP1 Home Premium.Can anyone help me with what must be a very simple problem.

Answer:Laptop will not wake up from 'SLEEP' mode

"what must be a very simple problem"fraid not there are many reasons why a machine will not wakein no particular order:-hard drive seek errorscorrupt op system filesbad memoryincorrect video driversBIOS power settings

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i have a sony vaio vgn-fw21m, my question is that i have chosen to make my computer go to sleep when i close the lid but i dont know how to awaken it when i reopen the lid or is there a way of maybe just turn off display when closing the lid, my power options does not give me this option, i often have come back to the computer through the day but do not want to leave the lid open nor do i want to shut down every time

Answer:sony laptop sleep mode

After sleep, when you lift the lid just press the power button briefly.

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Good evening everyone. Last night I were typing on Microsoft Word then decided to put the laptop in sleep mode as I'm hungry and will continue to do my school assignment later. After ate my dinner, I lie down on bed due to feeling full. When I woke up today, I realized that I forgot to do the assignment and shut down the laptop. Is it dangerous to the health of the battery and other hardware? How about using the laptop while charging?

Answer:I accidentally put the laptop in sleep mode for more than 1 ...

Hi: It is not dangerous to the battery, but it will cause it to slowly discharge, just not as fast as if you were running the notebook. You can use the laptop while it is charging.  It will just take a bit longer to fully charge then if the notebook was off. Please have a look at this HP guide to getting the most out of your battery... http://support.hp.com/us-en/document/c00596784

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Hi all.

Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.

I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.

It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix ... Read more

Answer:Laptop crashes during sleep mode

its a dell....'nuff said!

haha sorry couldn't resist!

more than likely the issue is a faulty harddrive does it knock off when you carry it normally? as in not in sleep mode?
best to just take it in and get a tech to explain it to you since its under warrenty, seems like an unusual problem only thing i can think of is a fragile drive
good luck and hopefully they will fix it or at least replace it.

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Hello everyone!

I'm not sure that this thread is in right place, if not, moderator move it to the right place.

I want to make contact with another laptop with TeamViewer, BUT I want either monitor will go in sleep mode with black screen OR the lid of the monitor will be closed AND I want to work with that laptop. Something like the desktop monitor when you turn off the monitor with power on/off button I can work on this desktop PC. Is it there any solution for that, please!

Answer:Can the monitor of laptop to go to sleep mode...

Can anybody answer is that possible or not!?

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Laptop does not wake up from sleep when either power button, keyboard buttons or mouse touchpad are pressed. A forced reboot is always required. HDD light off, monitor stays black and battery light and fan still on.

Have had this problem for over a week since downloading and using Advanced SystemCare and Driver Booster. Once the problem occured I uninstalled them but nothing changed. Also there was a few recent windows updates at beginning of March but haven't read anywhere that they are causing similar problems. Have tried the obvious fixes but nothing seems to work. ASSISTANCE MUCH APPRECIATED

SPECS
Asus X555LA
Windows 10 Home
Intel(R) HD Graphics Family
BIOS version date 14/08/14

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Hi,
I have a ASUS X58C laptop that won't waken from sleep mode. When I switch unit on the splash screen comes up and it looks like it is starting up normally, but then the screen goes blank. I still have a backlight and the cursor is still visable, but when I touch the keyboard or move mouse tracker nothing happens. I tried pressing the on button, but still nothing happens.
Also just below the mouse pad you have the system lights and the sleep one "Zz" is green and the F2 key also has the same symbol but when I press it nothing happens.
I tried going into safe mode, but got the same result. I tried just using AC power and no battery plus battery and both but still the same.
The laptop's OS is Vista Home.
Thank you in advance.

Answer:Laptop won't waken up from sleep mode

Try switching the laptop off with the Power Button and hold it down for about 2 minutes. This may get it to start up normally and then you need to go into your Power Options to make changes.

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I had a problem with my laptop trying to recover from hibernate mode ("Your computer can't come out of hibernation. Status 0xc000009a") and on researching the issue I decided the hiberfil.sys file was probably corrupted.

So I used command prompt and typed "powercfg -h off" then did a disk cleanup (using CCleaner) then defragged the drive. Rebooted. Then re-enabled hibernate by typing "powercfg -h on".

Made sure all my power management settings were correct, and I had it set to hibernate when I close the lid of my laptop- but it goes into sleep mode.

Any ideas?

Answer:Laptop goes into Sleep mode, not Hibernate

I suggest opening a command prompt and running powercfg -availablesleepstates.

Make sure hibernate is not one of the unavailable options.

You can also try toggling the settings. Switch the lid close action to sleep, and then turn it back to hibernate.

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Okay, so i installed Windows vista home premium 32 bit and on my laptop will not use sleep mode or hybernation, I even formated it again to see if there was a problem. When i go to close the lid it shuts down or if i go to start menu and go to sleep it shuts down. Same goes with the power button. I went through power options and still nothing. Ideas please?

Answer:Laptop won't enter sleep mode

1. In the command prompt type "powercfg -h on" (with no quotes)

2. Press Windows Key and R to bring up the Run Dialog box and type "powercfg -h on" (with no quotes)

Tell me if that fixed ur problem.

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I have a Lenovo Yoga 3 Pro, and am have trouble with it coming out of sleep mode spontaneously in my laptop bag, when it is shut.  After much trouble shooting, I've come to the conclusion that the sensor that indicates whether the laptop is opened or closed is malfunctioning. Since I wish not do send my laptop in for repairs since I can't be without my laptop for an extended period of time due to professional reasons, is there a way for me to prohibit my laptop from waking up when it is opened? Your answers are much appreciated!

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I usually put my computer in sleep mode if I'll only be a few hours away and I rarely turn it off. Maybe once a week. However, lately it hasn't wanted to go on Sleep mode. Well, the screen goes dark, but I can still hear the fans running. I know Sleep mode leaves things running, but this is too much. Last time, my computer was burning up. I suspect it's hardware issues, but I wanted to take a crack at it here.

There are also other moments in which it is on Sleep mode and I try to wake it up again. I can hear the fans but the screen is lighting up. Sometimes I have to close the lid and open it again for the screen to light up. Would appreciate any help, please and thank you.

EDIT: The first issue doesn't happen often, but it's been happening a few times lately and I have to force quit (pressing the Power button) in order to power it off. Then I turn it on again and everything's loading up again. I just installed some Windows Updates just in case.

Answer:Laptop not accepting Sleep mode.

I think it's the video card fan. Modern video cards, fan speed is controlled by the video driver. Windows Safe Mode doesn't load the video driver, so the fan runs.

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My HP laptop will shut down if left in sleep mode. It happens even when my laptop is plugged in. Its not a battery problem, as this laptop is only 8 months old and the battery holds a charge for a long time. This is what happens: the laptop will be in sleep mode, then the power led will stop blinking and turn on and the hardrive light will turn on. The fan will also speed up, but the screen will stay blank. This goes on for a few seconds, then the power led and the laptop shut of completely.

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Hi, like the title says, my laptop crashes whenever it goes into sleep mode. If I close my laptop it's supposed to go into sleep mode, but when I close it it will just freeze and crash. After about 30 min of inactivity my computer is supposed to go into sleep mode. When it goes into sleep mode this way it still crashes and shuts down. I have no idea why it does it and it's pretty frustrating. If anyone could help me i'd greatly appreciate it. Thanks

Answer:Laptop crashes whenever it goes into sleep mode

Security App

Code:
kl1.sys Tue Jun 19 19:27:15 2012 (4FE07E33)
klflt.sys Tue Mar 26 20:44:59 2013 (5151B46B)
klif.sys Tue Mar 26 21:07:33 2013 (5151B9B5)
klim6.sys Thu Aug 2 17:09:23 2012 (501A5FE3)
klkbdflt.sys Mon Sep 3 19:55:35 2012 (5044B6D7)
klmouflt.sys Mon Sep 3 20:21:58 2012 (5044BD06)
kltdi.sys Mon Apr 29 18:07:50 2013 (517E6296)
kneps.sys Tue Mar 5 15:09:23 2013 (5135B643)
Crashes indicate Kaspersky being a possible cause. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free



   Information
Do not start the free trial of MalwareBytes, unselect that option when prompted.


Update and make full scans with both separately.


Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

SFC /scannow to check ... Read more

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Hi, I'm new here so I hope I don't leave important stuff out.

My Laptop is an HP 2000 Notebook PC, 64bit, 3GB RAM

I recently spilled water on my laptop around the speaker areas, power buttons, and upper key rows. The keyboard is working now, but one thing I noticed is that my laptop will not stay in sleep mode. I will press the button, and not even 2 seconds later it turns on again.

I don't know if there is something inside that got messed up, or if there are still parts that are wet. Now, it would make sense for me to rule out anything else it could be, but this only started happening after it got wet. I have searched on google for this and have found nothing similar.

Any help is appreciated, and I will provide more info if needed :-)
edit: I have found something else that is strange. When my battery died, upon start up the machine created a loud "alarm" type noise that was constant for a few seconds before booting up. This also happened when I brought it out of hibernation since I couldn't put it to sleep

Answer:HP Laptop will not stay in sleep mode

If the laptop is not fully dried out while unplugged, battery removed and power drained by holding the power button, then you may have a short as soon as the water shifts. After doing those things I would turn it upside down carefully and blow a hair dryer on low heat but high fan speed on the keys area.

As to sleep mode problems, these are almost always caused by display driver so update it now by enabling Automatically deliver drivers via Windows Update (Step 3) then installing all Important and Optional Windows Updates. If no newer display driver is provided along with the critical patches needed to make your hardware and software work better, check on the HP Support Downloads webpage for your model.

Other Sleep Mode Problems - Vista Forums cover almost everything to be gone over.

Keep in mind that HP is the worst in the industry for bloatware and useless duplicate utiltiies that interfere with better versions built into WIn7. So if you haven't already I'd consider a Clean Reinstall Windows 7 to go from worst to best if you follow the steps closely and stick with only the tools and methods given.

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Hello everyone, I have a X220 tablet, when I try to turn it into sleep mode closing it or through the start app it doesent do it but it turns compleatly off and when I turn it on it shows the black screen like when your turn off the laptop in the wrong way. Is there any thing Im doing wrong? Thank you for your help. duriko1

Answer:My laptop doesn't come into sleep mode

http://www.thinkscopes.com/preventing-shutdown-or-sleeping-of-laptop-when-the-lid-is-closed/follow the above to step 4 and check what you have selected.

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I have a Dell Studio 17 laptop running Windows 7 Home premium 32 bit
It was an upgrade from Microsoft as an OEM product to replace the original Dell Vista OEM OS

The laptop is 3 years old.

Whenever the system is pout into sleep or hibernation, or when the lid id closed, it does not enter sleep mode, but crashed. On restarting the usual error message ststing that windows did not shut down correctly is displayed.

Answer:BSOD when laptop is put into sleep mode

These were all related to a driver taking too long to respond. Best bet is that in your case it is Norton that is the culprit. Also of note, one crash was directly related to your VMNetSrv.sys
I would remove and replace Norton at least to test and update the below old drivers.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Norton 360 How to uninstall


Old drivers

Code:

pfc.sys 9/19/2003 7:45:46 PM
dne2000.sys 1/24/2007 3:17:24 AM
VMNetSrv.sys 1/24/2007 8:05:29 AM
CVPNDRVA.sys 4/3/2007 8:17:07 PM
rimsptsk.sys 7/29/2007 9:42:56 PM
rixdptsk.sys 7/29/2007 10:54:01 PM
itecir.sys 12/18/2007 5:12:11 AM
dfmirage.sys 1/11/2008 5:03:51 PM
rimmptsk.sys 2/15/2008 5:01:16 AM
adfs.SYS 8/14/2008 10:57:15 AM
OA001Ufd.sys 3/6/2009 3:30:08 AM
OA001Vid.sys 3/8/2009 8:57:13 PM
bcmwl6.sys 3/26/2009 8:58:48 PM
vmm.sys 5/15/2009 8:27:51 AM
stwrt.sys 6/29/2009 1:51:26 PM
IntcHdmi.sys 7/10/2009 9:44:50 AM

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardwar... Read more

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If I put it to sleep it Will wake up, but if I just leaves it on and it goes to sleep it has to be restarted. Any suggestions? Thanks !

Answer:Acer laptop/Sleep mode

HI there,Goto Control Panel and then power options. On the first tab of power options you can set standby time , Monitor Turnoff time/ Hardisk Turnoff time.. Set Never to all and then check the result and do post the result.Best of luckImran Khanhttp://www.laptop-accessories4u.co.uk

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Sleep and hibernate modes don't work on my laptop.

What happens is when the laptop goes to sleep the screen goes black, it shuts down basically, but I can still hear the cooling fan spinning and my HDD working. The laptop becomes completely unresponsive, I can't get it out of sleep. I either have to hold the power button to force it to shut down or it simply powers down on its own after some time, maybe 20-30 minutes(with out the battery being completely drained). When I turn it on, during the booting it tells me that windows did not shut down correctly.

It happens whenever I try to make it sleep through Start or when I close the lid. I made a custom power plan so it doesn't go to sleep at all to avoid this problem when I go afk for a while. Though it's really annoying because when I take my laptop to university I have to turn it on and shut it down after every use. I can't close the lid or it will make the laptop enter sleep and then the problem will happen. This lengthens the time before I can start using my laptop and the time before I can close it because there is no standby mode.

I doubt this is a problem with power settings. Hybrid sleep is off and every other settings seems to be properly selected.

I don't know if this is a driver issue. I keep my video card's drives up to date. So the problem should had eventually went away after an install of a new one. Could be my LAN driver and my wireless card does loose connection and have issues with it's drivers not working... Read more

Answer:Laptop becomes unresponsive in sleep mode

A few things to test out:

How does it behave if you disable sleep and use only hibernate ?

Test memory > RAM - Test with Memtest86+

Run SFC > SFC /SCANNOW Command - System File Checker

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About a few hours ago, I folded my laptop shut to put it into sleep mode. I left the room for a bit, and came back to notice that I could still hear the fans running. The power light wasn't pulsing to indicate the computer was asleep, either. When I opened the computer, the screen wouldn't turn on, and the computer wouldn't respond to anything I did. All I could was do a force shut down and restart. I've had to do this three times now-the computer refuses to go fully into sleep mode. The only thing I suspect may be the culprit may be the updates I installed today.
Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2398632)
Security Update for Microsoft Office 2003 (KB2288613)
Update for Microsoft Office 2010 (KB2077208)
Windows Malicious Software Removal Tool x64 - September 2010 (KB890830)
Security Update for Windows 7 for x64-based Systems (KB2347290)
Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family
Does anyone know what the issue may be here?

Answer:Laptop locks up in mid-sleep mode

Uninstall them and see if sleep mode works again. If so, reinstall them one at a time until it breaks, then don't install that update.

~Lordbob

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Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. Once after I have turned my laptop off normally and then turned it back on I got the windows has crashed message. I did not post any Bios as i did not know what program I should use.

Answer:Laptop crashes on sleep mode

Hi Darf,

Please post your laptop brand name/model, and specs to the best of your knowledge. Since your system crashes, does the laptop get a BSOD? Would it be possible to post the BSOD error?

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*My Laptop goes into Hybernate/sleep mode and will not wake up. I have to hold the power button till it powers down and then turn it on again. This can't be good for the computer. I have tried changing the sleep settings with no luck. I also have gone into "Edit Plan Settings" and clicked on "Restore default settings for this plan" as well as every other plan.

I just updated my laptop to 7 from vista 2 days ago. (today is 1/26/10)

*Also norton refuses to open up, I talked to a tech via chat message and did a remote session and it started to work last night-but this morning when I came in to turn on the laptop, and tried Norton it refuses to open again. It also has a notice saying I need to update it, when I go through the updat process it says it is up to date.


I dont know all the specs on my computer, but if you tell me how to get the specs I will post them.

I have a Toshiba Satellite Laptop M505-4945, it came with Vista when I purchased it then I got windows 7 in the mail as a free upgrade.

I'm no computer Tech, but I am a fast learner.

HELP

Genesis

Answer:Laptop goes to Sleep mode -after W7 upgrade

Welcome to the Forum, Genesis

I found this for a start:

Annoyances-Resolved: SOLVED: Windows Vista Sleep Problem, Laptop Not Waking Up

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Hello there!
I'm trying to fix my friend's Lenovo IdeaPad 100-15iby.
He accidentally tripped over the USB cord that was connecting the laptop and his phone, and at that moment the laptop just went kaput (the phone is ok btw).
The power LED on the laptop just keeps blinking, the manual says that the blinking LED indicates that the laptop is in sleep mode.
When I connect the AC adapter the battery LED turns on, which is what it normally does.
Holding the power button for more than 5 sec turns it off.
Holding the power button for more than 5 sec, with the AC adapter plugged, in briefly turns it off, and then it goes back to being all blinky and stuff.
I opened up the laptop and have tried the following:
-disconnecting the battery and holding the power button for 30 sec
-clearing CMOS
-reseating the RAM stick
-pressing the NOVO button
Also the CPU gets hot when it stays in the sleep mode for a while.
I'm really scratching my head over here; it's a curious problem it seems
Thanks for your time

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