Computer Support Forum

A Request For The Usb Device Descriptor Failed - When Unplugging Usb Mouse

Question: A Request For The Usb Device Descriptor Failed - When Unplugging Usb Mouse

Hi all,

I have a problem with my Lenovo B50-70 Laptop. It has 2x USB 3.0 and 1x USB 2.0 ports.

It started when I removed a USB mouse from the USB 2.0 port. I had a message flash up saying
Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.
If I go to Device Manager and 'Uninstall' the device, then plug the mouse back in and 'Scan for Hardware changes' it works. However whenever I unplug it I get the same error. I've tried doing them same thing and plugin in other devices, (my phone, a memory stick) and The error comes back. If nothing is in the port and I scan for hardware changes I get that message again.

Any ideas how to fix? It is almost as if the machine doesn't detect the mouse is unplugged and thinks it's gone wrong. The USB 3 ports are fine.

I've tried...
Checking for Driver/bios updates.
Cleaning the port.
Uninstalling all USB Drivers and reinstalling

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Preferred Solution: A Request For The Usb Device Descriptor Failed - When Unplugging Usb Mouse

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I upgraded to Windows 10 a while back. Every time I open the computer I get a pop-up notification telling me the USB device is unrecognized. I have no USB devices in any of my 3 USB ports.
I sent my computer in twice. No help. They just uninstalled everything and reinstalled everything and told me it should be fixed. It is not. I then went about updating every driver in my Device Manager. I uninstalled the Unknown USB Device and then updated
other drivers. Certain drivers (such as PCI Express Root Port #3 - 9C14) when updating would also reinstall the Unknown USB Device, which I would then uninstall and keep working down the list. At the end of updating EVERYTHING I scanned for hardware changes
and "found" the Unknown USB Device. 
From what I can tell, and I know very little about this stuff, my computer can't name one of my USB ports. Since it can't figure out what it's called it can't download the proper driver for it. Since it can't download the proper driver it can't work properly.
The practical result from this is that one of my three USB ports does nothing when I put in any USB item (connect my android phone, thumb drive, presentation clicker, etc).
I've looked on tons of forums. My current thought is that if I can tell my computer what the deice is or download the right driver and tell my computer to use that driver for this device it should solve my issue. But I don't know how to know what the name
of the USB port should be (I imagine it woul... Read more

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Hello
I have a USB device (X.Vision PCDVB-3100)
It work properly in Windows 8 and Windows 8.1
But now in Windows 10 when I connect it to USB port, The Windows give me this error:

?Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.?



How I can solve this problem?

Answer:A request for the USB device descriptor failed

Probably the USB port cannot provide enough power to the device, so Windows cannot properly identify it. Try connecting it to a different USB port. If problem persist, the only solution is to use a powered USB hub that will provide the power necessary. Also some devices have problem working on a USB 3.0 port (blue), try using a USB 2.0 port (black).

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Hey, I have some errors in device manager like port reset failed and device descriptor request failed.Long striy short: I have already tried all the standard answers several times. I dont know wich device is/was the one who caused the error. It coud be mine (already contected everything I have) or of some other person. My probem is not the "problem"... What really annoys me is windows keeping refreshing the device manager and with that causing my pc to freeze for a second randomly. I have unsinstalled the device, plugged the pc off power for minutes, tried to remove with usbdview and usboblivion and all the stuff with energy options! The thing is that an error loke that seems to not be a big thing, but I cant use my PC anymore. I need windows to stop trying to reset the usb port or whatever it does, just forget about the error/device. Has anyone an idea how to get rid o this? Thank you and hope the answers will help other too!

Answer:Device Descriptor Request failed

Hi timniko. Welcome to the TenForums @timniko

Can I ask when did this problem start? Had you added a device?

Have you tried resetting your BIOS? (Before you do please ensure you document or know current customizations?)

Have you check manufacture's site for a newer BIOS? Not recommending you update BIOS but it would be nice to know if they have a newer version. Updating BIOS has its own risks which can result in a "Bricked" machine.

I assume this problem happens with all external USB devices removed, correct?

Is it possible to get Hardware id's from device manager for problematic devices?
Ken

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Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

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Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

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hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

Answer:a request for device descriptor request failed

i recently changed my wireless adapter



Is this a USB adapter? Does the error go away if the adapter is removed? With the yellow flag in Device Manager, right click it and Uninstall it. Remove the USB Device from the computer end and Restart your computer. When the computer comes back up, plug the USB device into different USB port of the computer.

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hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

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Only bought Yoga 2 Pro for few days and start to have bluetooth issue where intermitten disconnection with my logitech M557 bluetooth mouse and now is totally failed with Unknown USB Device. Tried download and re-install new bluetooth driver from Lenovo Support Site but still shown as Unknown USB Device. Pls help!

Answer:Yoga 2 Pro Bluetooth - Unknown USB Device (Device Descriptor Request Failed)

Same issue,  been a problem since I purchased last Christmas.  Sometimes I want to throw this piece of crap out and buy a mac.  Lenovo, get your head out of your ass.

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hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking
it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps

thanks,
onyx

Answer:Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

Hi onyx,
This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.
Have you tried to update the device driver for test?
Please follow this guide trying t resolve this issue:
Code 43: Windows has stopped this device because it has reported problems
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspxKaren Hu
TechNet Community Support

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I was just working happily when my Microsoft Bluetooth Mouse just suddenly stopped working.
The Bluetooth settings page says "Bluetooth is turned off" and there are no options on the settings page or the system tray to turn Bluetooth on.
The Device Manager now has "Unknown USB device - device descriptor request failed" where it did not before.
Other devices all seem to be working fine - USB devices plugged in are being recognized and work properly. Only BT seems to be broken.
I've tried:
uninstalling the device and rebooting
installing the latest updated chipset drivers from the dell website
windows updates
pretty much all of the advice here: http ://troubleshooter.xyz/wiki/fix-usb-device-not-recognized-device-descriptor-request-failed

Any other ideas?
Thanks

Answer:XPS 15 9550 Bluetooth stopped working (Unknown USB device - device descriptor request failed)

So in desperation I just went into BIOS settings to see if there are any BT settings that may have become disabled. I didn't see any, and I didn't change any other settings.
After rebooting, BT and my mouse is now working again.
Something seems to be really flaky here, but hopefully this will help others with the same issue.

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Was trying to plug my Toshiba 1tb External hard drive in to retrieve music off it and it wont recognize the drive. Device manager revealed the yellow triangle and error message. It works on my wifes hp streambook and also my kids stream book both are running wondows 10 like mine. I have tried nearly 10 different suggestions from google searches and have gotten nowhere. The only thing I couldnt try was turning off the usb in the power options, for some reason mine doesnt display that option. My notebook only has 1 usb port so I cant try a different port. Any suggestions or fixes?

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Hello, this morning my keyboard stopped working and the device tab says the line in the title with a yellow triangle on it as well. Everytime i try uninstalling them and reinstalling the same thing pops up. All usb ports are up to date. I have desktop and the problem is only with my keyboard (corsair k95). all usb ports work and all other devices work in every port. The solutions in the youtube videos and forums don't work for me. I really want to fix this as my keyboard is only 2 months old. I am desperate to solve this please help me¨find what the problem is so I know if I can fix it or not.
Kind regards, Kino

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Hi all,

(Unknown USB Device - A request for the USB device descriptor failed)

Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1

I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1

The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.

I've spent the last 4 days scouring the net looking for answers, and thus I am here hoping someone can shed some light as to why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?

Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.

But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???

So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!

If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue

Would really real... Read more

Answer:A request for the USB device descriptor failed. (error43)

You can mark this thread as SOLVED!

Okay here's the fix that worked for me, maybe it will work for you.

I've always updated drivers, WinXP, Win7 and so on, the same way - download the driver, go into device manager and select browse, then point windows to the downloaded driver to update the necessary files. Its always worked that way for me for as long as I can remember.

Not so it appears with windows 8 - for some strang reason.

For me I had to update to the latest Intel Chipset Drivers, but instead of the tried and trusted methos above, you simply hit the setup.exe and let windows 8 do its thing. Believe it or not, but this fixed the issue.

Yes I had already updatd to the latest Intel Chipset Drivers using the device manager method, and yes windows "did" update ...someting??? But the USB devices were still showing the Unknown USB Device error. But using the setup.exe fixed the everything and all my USB devices are now working perfectly with Windows 8.

How, why, who knows, but I hope this works for others with the same problem.

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having trouble installing an Epson WF-2530 printer onto win 8.1 machines.
i have 3 win 8.1/64 bit machines. it will install and is working on only one.
used the same installation disc, and install process, and cables with all 3 machines.
googling the problem shows plenty of stuff mainly updating drivers. done that, still no good.
Not sure why it works on only one, a generic clevo laptop w550eu.
thoughts???
the installation process stumbles when it asks you to connect the printer cable to the computer.

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I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.

On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".
On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."

My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.

Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was un... Read more

Answer:USB not recognized (Device Descriptor Request Failed)

if you have tried on other systems using different OS then the error is normally because of issues with the item not the PC , it might be 'confused' or have corrupted data or be faulty.

If you have the data still stored elsewhere...then you may be able to reset the flash drive and see if it recognises it then.

I'm not sure if there is a reset switch anywhere on that stick.

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Since a day or two I get this error in my Lenovo Solution center.I've tried to update the driver, but that failed.The G710 is running W8.1 Any solution available?best regards Piet.

Answer:G710 Unknown USB-device (Device Descriptor Request Failed)

Hi Piet_Bos,
 
Welcome to the Forums    
    
As per the query we understood that you are facing issue  with error in USB device in your Lenovo G710 laptop.
 

Unplug all USB peripherals connected on the machine
Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.

If still the issue persists then please follow the below steps:-

Go to start button right click on my computer.
Select properties in left upper corner you have 4 options select ?advance system settings? option.

3.System properties pop up comes under that select hardware option and select device installation settings and disable the auto driver download option and select save changes and restart the system.
 

Now try to update the driver and check for the issue.

Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                              ... Read more

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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

1 more replies
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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

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Hey
1.)So my mouse(Corsair Harpoon RGB) was recently just working fine until one night i unplugged it and put it into computer and on that computer it didnt work so i went back to my laptop to plug it in there, but it showed the same problem it didnt respond the logo didn't light up so i went to the device manager and it said *title. So how do i fix this is there something with my mouse is there something with my software?
Oh yea and on top of that i have 2 more issues that i jut can't solve by myself.

2.) Unknown USB-device(port reset failed)
3.)DVD Drive(optical drive) doesnt show up on the device manager but it sounds like it's working and it opens and closes.
4.)Front ports of my PC doesnt work if i plug an USB in it doesnt do anything (it does work perfectly in the back)

I don't know though if i should make more threads but they somewhat relate to each other,
that's why they are just in 1 thread. If you need to ask any question, need pictures , my specifications or anything else just ask me.
Thanks in advance!
Best regards Hao.
 

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Turned on phone and said to plug into computer with USB and open Hisuite.  Is it an app that i can download and also how do i get the computer to recognize the phone?

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After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

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Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

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I have bought a new windows 8.1 Toshiba laptop when I connect my external hard drive witch was working ok before it's telling me - unknown usb device (device descriptor request failed) code 43

Answer:unknown usb device (device descriptor request failed)

did you try to go to power manager, shut off usb power saving

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I have had the Microsoft Wireless 2000 Keyboard and mouse for 10 months and it has been working fine. But recently when I plugged it in I got an error message which said :The last USB Device you connected to this computer malfunctioned. and Windows does
not recognize it.
I opened Devices and Printers and it said Unknown USB Device (Device Descriptor Request Failed).

Also it is on Windows 10 Home

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When my girlfriend connects external USB device to any of the USB ports on Windows 10 Home she gets message:
USB Device Not Recognized.
She can not charge USB device via USB port.
I went to device manager and under USB Controllers I see following:
Unknown USB Device ( Device Descriptor Request Failed).
I tried some tricks I googled for this message but none of them returned result.
She didn't get any of the drivers with this device which needs to charge.
What should I do to be able to charge this device via USB?

Answer:USB Device Not Recognized Device Descriptor Request Failed

Try the device on a different USB port. This will figure out if problem is caused by a broken port.
Connect the device to another PC. This will figure out if the external device has problem.

Open Device Manager and expand category Universal Serial Bus Controllers and locate the USB device which is not being recognized by Windows.

Right-click on the device and select Uninstall from the context menu.

After finishing the uninstallation, restart your PC then Windows will reinstall the device automatically.

The problem can be caused by faulty USB driver. In this case, updating driver would fix the problem.

Obtaining Hardware ID's to help Identify Hardware
- Go to Start and type in "devmgmt.msc" (without the quotes) and press Enter
- Expand the "Unknown USB Device" category by clicking on the + sign to the left of it
- Right click on the "Unknown device" (if there's more than one, do this for all of them) and select Properties.
- Then select the Details tab.
- In the dropdown box, select "Hardware IDs" - and match the info to one of the following descriptions:
- - If the Hardware IDs description contains VEN_ and DEV_, then let us know the 4 characters immediately after the VEN_ and the 4 characters immediately after the DEV_
this is a PCI device and we'll look up the information at http://www.pcidatabase.com
- - If the Hardware IDs description contains VID_ and PID_, then let us know the 4 characters immediately after the VID_ an... Read more

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Im running windows 10 on an HP laptop, 64 bit, and i just got a micro usb to usb device so i can transfer stuff onto my phone. It worked when i first got it but now it comes up with a Device Descriptor Request Failed and a Code 43 error. Ive tried updating
the drivers, restarting my laptop, and plugging it into different usb ports but it still comes up with the error. Any suggestions? 

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I HAVE TRIED THE WAY THAT HAS BIN SUGGESTION WITH NO LUCK
\_SB.PCI0.OHC1.RHUB.PRT2- BIOS DEVICE NAME
PROVIDER-MICROSOFT
IF YOU NEED MORE INF JUST ASK
PLEASE HELP

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Can any help with this problem? Have a Pavilion G6 with no USB 3.0 as I am aware. USB (3 ports) not working.However, when the plugged the mobile, the mobile does get charged. Device Manager shows "Unknown USB Device (Device Descriptor Request Failed)".   Running Windows 10 64 bit. Tried everything like uninstalling, updating etc as the information on the internet. Also, updated the drivers using Driver Easy but still getting the error. Any suggests, please? Thanks in advance. Sanil Sukumaran.

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I know that a similar question has been asked before but, not with the last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
My question is; has anyone heard of Windows 8.1 having driver WHQL problems?? Very.

Any/all ideas, appreciated.

ps, I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Is there only one USB port on the right hand side? Sometimes manufacturers connect internal devices via an unused USB port internally. USB ports are usually in groups of two, seeing only one port is usually a sign that the wiring has been redirected internally to something else like a Bluetooth adapter or wifi adapter. It may even be a card reader or touchpad. Is anything like that not working? If it is start looking for a driver for it.

19 more replies
Relevance 78.01%

After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

8 more replies
Relevance 78.01%

After i updated my Lenovo G580 20150 to Win 8.1 all 3 USB ports stopped working. Now i can't use any USB device (Mouse, Flash drive, portable HDD etc, all working on my other Win8 computers). Below are some screen shots for further information.Please help to resolve this issue.

Answer:Unknown USB device (Device Descriptor Request Failed)

hi kmugal,
 
Welcome to the Lenovo Forums
 
The issue that your having is most likely the one discussed in this article.
 
If you have tried the USB 3.0 (x2) and USB 2.0 (x1) ports with the same issue, consider the following:
1. Unplug all USB peripherals connected on the machine
2. Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.
 
If the problem remains, consider going back to Windows 8 by doing a Refresh or Reset to isolate any issues on the OS level.
 
 
Regards

1 more replies
Relevance 78.01%

Hi, i am having weird problem on windows 10. i fresh installed today and was installing drivers and other softwares. i couldnt set fingerprint because it says biometric device is not enabled. then i realized this error code : 43 . i dont know if it s related with fingerprint or not. also i installed old driver of integrated webcam in compatible mode win 7. i dont know if it caused this problem either. any help please?





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p









Solved!

Go to Solution.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Done!it was Fingerprint. fingerprint socket was unplugged. after i re-plugged the socket windows recognized biometric device. then i installed thinkpad fingerprint driver 6.0, all worked fine. there is no unknown usb device anymore. regards, 





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p

1 more replies
Relevance 78.01%

I am running the Lenovo Ideapad y510p (the GT755m SLI version). I had my USB mouse and my flash drive connected to the 2x 3.0 USB ports (the ones on the left), everything was fine until suddenly both of them stopped working. When I try connecting the flash drive nothing happens, however, when I try connecting the USB mouse it says Unknown USB device (Device Descriptor Request Failed) in the device manager, windows error message "USB Device not recognized" also pops up in the bottom right corner. When I try connecting either of them (the mouse of the flash drive) to the 3rd USB port (the usb 2.0 port) they both work perfectly fine without any errors at all. I would like to know what may have caused that error and if there is any solution at all. Thanks in advance, Mersif.

Answer:Unknown USB device (Device Descriptor Request Failed)

Still looking for a solution.

3 more replies
Relevance 78.01%

My computer keeps telling me Unknown USB Device (Device Descriptor Request Failed), so I looked up how to fix it and they told me to uninstall it then scan for hardware changes and it will reappear working properly. Only it did not come back working properly, it came back the same. I am also 98% sure that this "unknown USB device" is my built-in webcam that has never once worked. So if someone wants to help me out and allow me to use my webcam that would be great!

Answer:Unknown USB Device (Device Descriptor Request Failed)

Hi there, can you first tell us what is the Name and Model number of your system?

What OS are you running

im sorry if you already listed this, as I cannot see your specs from the Windows Forum App..

I take it this is a laptop?

13 more replies
Relevance 78.01%

Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

9 more replies
Relevance 78.01%

Hello Ladies & Gents.

I would like to ask for your assistance on this slightly annoying problem.

I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:

Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).

(Please see attached screenshots)

Once the device is disconnected and reconnected device manager then displays:

Universal Serial Bus Controllers -
USB Composite Device

The device then shows in "Audio inputs and outputs"

Cheers,

Mr Collective

Attachment 38815

Answer:Razer Megalodon - (Device Descriptor Request Failed)

Razer is well known for BSOD drivers and problems, otherwise. (And taking very old drivers, changing nothing at all, giving it a new date and then claiming "Compatible!" with new OS.)

Perhaps give a shot with uninstalling their software, rebooting, the re-installing.

Make sure using the latest.

When all is said and done, you might just have to live with it.

Can't hurt to make sure chipset drivers are up to date. If Intel chipset, search their driver site for "Inf"

2 more replies
Relevance 78.01%

Hi All,

Thought i would make this thread as i see others with the same issue. I have just built a new PC and i get the following error randomly.

"The last usb device you connected to this computer malfunctioned, and Windows does not recognize it."

The issue with this is i don't actually connect anything to the PC. the message just appears randomly then fixes it self on reboot only to happen again later.

I have reinstalled USB Drivers and the issue persists.
I only have two devices connected to the PC:
Razer Death Adder Mouse
Logitech K350 Wireless Keyboard.
Event Log Error -
Fault bucket LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHub3!TelemetryData_CreateReport_VEN_0000_DEV_0000_RE V_0000, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 6813caa6-1a28-469f-8b39-08f1d092c8a4

DMP File:
DMP File - USBHUB3-20161220-1525.dmp
Bug Check Code: 0x00000144
Parameter 1: 00000000`00003003
Parameter 2: ffff8281`7cdbd7b8
Parameter 3: 00000000`40010000
Parameter4: 00000000`00000000
Caused By Driver: UsbHub3.sys
Caused By Address: UsbHub3.sys+365a0
File Description: USB3 HUB Driver
Crash Address: UsbHub3.sys+3173a
Check System Specs for PC Components

Answer:Random USB Issues - Device Descriptor Request Failed

I wonder if it is related to a bug in the last OS update as I just saw this error also and all of my USB devices are functioning correctly.

11 more replies
Relevance 77.14%

I'm attempting to help my daughter fix her USB issue, so the information I have about the computer is minimal at this point. The computer is and HP Pavilion a6710t Desktop PC. It has a Foxconn motherboard. Here's the story, She's been using this computer for a couple of years, was running Window Vista. One day her wireless mouse and keyboard quit working. I gave her a usb mouse to try to no avail. The message when we plug any USB device that previously worked on her computer is 'Unknown sub device, device descriptor request failed'. After doing much research online and attempting a multitude of fixes from online sources I had the bright idea (being the computer genius that I am (NOT!)) to update her Operating system to either Windows 7 or Windows 8. She chose Windows 8. Here I'm thinking if I wipe the hard drive, do a clean install of Windows 8, the problem would be fixed. Boy was I wrong, still no USB ports are working. Makes no sense to me unless it's the hardware itself. Any suggestions? Ideas?
 

Answer:USB ports inoperable, error says, device descriptor request failed.

Based on what you have tried, it does seem to be a hardware error. One more thing to try is check the CMOS battery's voltage. It's usually a CR2032 rated at 3 Volt. Carefully remove it after unplugging the PC from the socket outlet, and check the voltage with a digital multimeter.
 

10 more replies
Relevance 104.55%

I'm experiencing slim keyboard not being recognized in the Windows 8.1
The keyboard was working fine until just one day it just stopped working.
I tried factory reset literally 8 times along with most recent BIOS update and dell's recommended update software. + power setting --> disabling power saving on USB
It still come up as unrecognized each time even with fresh reinstall.
I was wondering if this is a hardware issue or just software bug from factory reset.
I don't think there is a available driver for this kind of problem is there?

Log Name:      Microsoft-Windows-Kernel-PnP/ConfigurationSource:        Microsoft-Windows-Kernel-PnPDate:          8/6/2016 1:09:35 PMEvent ID:      411Task Category: NoneLevel:         ErrorKeywords:      User:          SYSTEMComputer:      DellDescription:Device USB\VID_0000&PID_0002\5&1347b1a9&0&4 had a problem starting.
Driver Name: usb.infClass Guid: {36fc9e60-c465-11cf-8056-444553540000}Service: Lower Filters: Upper Filters: Problem: 0x2BStatus: 0x0
 

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Relevance 101.68%

i have acer e1-571 notebook.running windows 10.from last few days my pc giving this error-Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.

A request for the USB device descriptor failed.                                                            
                                                                i have tried all kind of suggestions
given by microsoft related this problem .but   cant solved.card reader ,pen drive ,external keyboard ,or external mouse no one working.2.some  random  keys  is not working .please fix my issue .

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Relevance 100.86%

Hi,
I sporadically gets the "USB Device Not Recognized Device Descriptor Request Failed"; however, while I have 6 USB devices connected, none of them seem to be the cause of the error. When I use devmgmt.msc to get the Hardware Ids, the value is simply "USB\DEVICE_DESCRIPTOR_FAILURE". I use TARGET software to control two joysticks and a rudder. (Besides these three USB devices I have a keyboard, a mouse and a TrackIR 5). In some instances everything works even though I got the error but in others instances none of the joysticks are working as expected. Sometimes restarting the computer helps or uninstalling the "mystic" USB device, however the problem always reappear and I would really like to get rid of it permanently.
Anyone got some idea what could be causing this?
I have updated all drivers but it did not help.
Thanks,
Klaus

More replies
Relevance 90.61%

Hello everyone,
i hope you can help me sorting out this issue that is causing me a hard headache at the moment.

I've bought this new Lenovo Z50-70 laptop with windows 8.1 preinstalled on it. Fresh new.

I'm trying to connect via usb a guitar audio interface (Line6 POD HD500) so i installed the drivers via the .exe setup file i downloaded from Line6's site.
The device worked fine on my previous HP pavilion with windows 7.

Now when i completed the installation, i connected it and i had this error:Windows has stopped this device because it has reported problems. (Code 43)A request for the USB device descriptor failed.
I used slimdrivers to update all the other drivers, in case it was a conflict causing the error.
I checked via command prompt with command "pnputil -e" and i saw a driver from the vendor of the device listed, so it is installed correctly i think.
I tried all USB ports i have, 3.0 and 2.0 on one side of laptop and 2.0 on other side.

When on device manager, if i click update drivers and choose the "let me pick from a list of device drivers.." i don't see the company name of the device.

i saw that another guy posted a really similar problem on SevenForum and he figured out how to force windows to use the drivers but he didn't post the solution.. Here is the post: Can't get Windows 7 x64 to use the drivers I've installed repeatedly Solved - Windows 7 Help Forums

Edit: the software tool from which i can update drivers and other things for my g... Read more

Answer:USB device not recognized. Device descriptor request faile

I am having the same exact problem as you, Cattanius. I couldn't get it to connect to my computer over 2 years ago and then just decided to try it the other day. I didn't expect anything to show up in device manager because I thought the usb port was fubar, but then I see the same message you got and all of the sudden there's hope! I hope.

1 more replies
Relevance 90.2%

I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

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Relevance 90.2%

I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

More replies
Relevance 88.97%

After installing window on my laptop (Lenovo Ideapad 100) found out that the USB port are not working although if i plug in a phone it indictaed charging and i plug in my hard drive it shows the led light but the USB cant read any device not even a USB mouse works on the system . Please kindly help me with this error. 

























Screenshot (6).png ?101 KB

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Relevance 86.92%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

More replies
Relevance 86.92%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

More replies
Relevance 85.69%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

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Relevance 85.69%

So this kept happening before and then it stopped being problematic for a while..unfortunately the issue has once again returned. In Event Viewer it says usbhci or something. When this issue occurs a few things happen:
All USB devices cease to function until system is rebootedNetwork controller ceases to function
Event Viewer also shows an error (in System pane) for Kernel=PnP:

Code:
Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 12-Sep-17 1:02:45 PM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: Kyle-PC
Description:
The driver \Driver\WudfRd failed to load for the device USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_Android\6&18f52f5f&1&0000.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-09-12T12:02:45.418437100Z" />
<EventRecordID>14537</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="304" />
<Channel... Read more

Answer:USB Device Descriptor Failed??

Hi there. Run the troubleshooter within the Settings app > Update & security > Troubleshoot.

You may also want to look in Security Center > Device performance and health.

1 more replies
Relevance 85.69%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

Answer:USB device descriptor failed

Hi.
In Device Manager, right-click the problem device and select Properties. In the General Tab, it gives the error code. In the Details tab, use the arrow down to select Hardware Ids. Then google the ID to identify. Could be an internal USB connection to something like wifi, BT, or card reader. Those cables do go bad sometimes.
Example: USB\VID_046D&PID_0A04&REV_0007

6 more replies
Relevance 83.64%

I have two WD "My Book" 3.0 USB drives.  Previously, they both worked fine.  Now one of the two drives is getting a device descriptor request failed message.  The other drive is fine.  I have tried different 3.0 inputs on the system both in back and on top in the front.  Any ideas on why the same drive isn't working?  I have tried both on other systems and they work fine.  The other systems I have tried them on are WIN7 and WIN 8.1.











Solved!
View Solution.

Answer:usb 3.0 drives getting device descriptor failed error

Hi there slovey  Have you, by any chance tried with another USB cable? I wouldn't make sense to change things as the device works on other systems but it wouldn't hurt to use the other My Book's cable with the problematic one just to rule this out as a potential cause. I would also check this thread and see if the offered solutions there help.  Keeping your OS, BIOS and drivers up to date is also an important part of the troubleshooting process. I'd also check if there's a new update specifically for the driver responsible for the communication between the drive and the system. Post back if you need more info! Captain_WD.

4 more replies
Relevance 74.62%

hello    i'm an embedded developer. i have an usb type ic programmer to burn microcontroller. now i'm getting this error "Unknown USB Device(Device Descripter Request Failed)" while plug my usb programmer into my pc socket. but this same hardware support in my friend same hp430 pc.

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Relevance 74.62%

Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

EDIT: The problem is the motherboard. The computer was checked at a computer service, and it seems the time has come for it to be buried.

Answer:Unknown USB Device ( Device Descriptior Request Failed )

Hi Rostos and welcome to Ten Forums!

I would recommend two utilities. Maybe they can reveal what's going on.

USB Device tree viewer from Uwe Sieber and Nirsoft's USBDeview. They will give you info about connected devices..

32 more replies
Relevance 74.62%

Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

More replies
Relevance 70.93%

Hey guys... I am about ready to pull what hair I have left out of my head. Here is my setup:

-MSI X99A Pro Carbon motherboard
-Intel Core i7 6800K prcessor w/Cooler Master Hyper Evo 212 cooler
-32 gigs of DDR 4 Quad Channel ram
-Windows 10 Pro
-One SSD 250GB Intel drive for OS
-5 internal HDDs for storage - All Sata connected
-Corsair Graphite 760T case.

I do not over clock. I have the ram overclocked in the BIOS using XMP to 3000 speed, but that's it.

Here is my situation, and I am baffled and feel super deflated over this mess as I run a small project studio for video and audio work and this is causing me to fall behind on projects.

I am getting constant on screen pop up notifications that a recent USB device isn't recognizable or 'has malfunctioned and windows doesn't recognize it' along with constant USB connect/disconnect sounds. I just built this custom PC this past week and everything seemed fine for a couple days, and then this started.

When it does this, I go into device manager, and I get a yellow exclamation mark under the USB list that says 'Unknown USB Device (Device Descriptor Request Failed). I have hit google search and tried every single suggestion I could find including the following:

-Blowing all the dust out of all the ports, although i doubt that was an issue because the case and motherboard are brand new.

-Going into device manager, and disabling or uninstalling the device that is giving the error. It pops right back ... Read more

Answer:USB Device Descrptior Request Failed Issue. PLEASE HELP!!!

13 more replies
Relevance 68.88%

I have tried a few different windows images, windows troubleshooting feature, and the latest versions of the drivers.
I've tried uninstalling and reinstalling drivers, disabling and re-enabling, re-imaging, updating windows. None have had the effect of actually making it work. I'm running win 10.0.10240, on dell latitude 5285 and 5289. This is affecting the entire Intel Integrated Sensor Solution Driver and all the included sensors, compass, accelerometer, gyroscope GPS and ambient light.

hardware id: HID\Vid_8087&Pid_0AC2
I would like to resolve this so that we can order tablets and have them work right in our org.

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Relevance 64.78%

Then the computer tries to load up but fails. (I meant loading pbr for desciptor 2...done)

Answer:Loading PBR for descriptor 2...failed.

This could indicate a failing hard drive. Tap F12 at boot and enter Dell Diagnostics. Run the tests.

5 more replies
Relevance 61.91%

Hi all I have a Ideacentre K430 running on win 8.1. Used to run on win 8 After i upgraded to win 8.1, my WD My Book 4TB external Harddisk shows the problem as shown above. Used to be running fine and it can work on other win 7 or 8 terminals. Any way i can solve this. I have contacted WD but they say its not a device problem so they cannot help. I contacted Mricrosoft after some remote troubleshooting they told me i need to download the latest motherboard drivers which i did. But all solutions do not work. I tried googling for solutons and have tried microsoft message analyzer also to no avail. I am running out of options. Anyone able to help? Thanks in advance. RegardsAndrew

Answer:Device Descriptor fali code 43

Hi Andrew,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the External 4TB HDD (Hard Disk Drive) is not getting detected in your computer and ?Error code 43? is displayed when connected. Please let me know if the issue persists when the HDD is plugged into other USB ports and also does the same HDD is getting detected and working as expected when connected to other System.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 61.09%

Windows 10 Home

Hi, I just bought a new HDD today and freshly installed windows 10 and have ran into this problem: when I plug in my wireless XEOX Pro Analog Gamepad from Speedlink I get the "Unknown USB Device (Invalid Configuration Descriptor)" error. I'm adding the screenshots.

This device worked perfectly on windows 7 yesterday, so the controller definitely isn't damaged physically and it does work on a different PC(windows 7).

More replies
Relevance 61.09%

Hi,
I have an USB device (an embedded system that I am developing) and associated driver.
It has one interface with two endpoints (BULK IN and BULK OUT) and control endpoint.
When I connect that USB device to PC, then device driver is getting associated with device and I am able to use the device.

Now I have updated USB device descriptor to have one more interface (all other information like VID, PID are same and also existing interface is not altered). Now it has: one control endpoint, one interface with BULK IN and BULK OUT and another interface
with BULK IN endpoint.

When I connect this USB device with modified device descriptor, USB driver is not getting associated and giving me error code: 10 (0xA).

Device driver software is from 3rd party.

Now I am not sure if error is thrown by windows kernel or device software.
Please help me in debugging this.

Any log files/events that can be enabled when device is connected and how driver is loaded, what checks are performed by kernel to load the driver etc (I believe it only looks at VID and PID).

FYI: Same setup works on Linux environment (looks liek linux just ignores this additional interface added)

Rgds,
Venkat.

More replies
Relevance 61.09%

Windows 10 Home

Hi, I just bought a new HDD today and freshly installed windows 10 and have ran into this problem: when I plug in my wireless XEOX Pro Analog Gamepad from Speedlink I get the "Unknown USB Device (Invalid Configuration Descriptor)" error. I'm adding the screenshots.

This device worked perfectly on windows 7 yesterday, so the controller definitely isn't damaged physically and it does work on a different PC(windows 7).

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Relevance 59.86%

Hi everyone, hope this is a good year for all. I just picked up a new computer running xp. It came without a floppy drive, so I picked up a portable external usb floppy drive. Is it ok to plug in, and unplug the floppy to the usb port with the computer on? Thanks for the tips/advice.

Regards
IMP49
 

Answer:Plugging in and unplugging a usb device

8 more replies
Relevance 59.86%

Hey guys....this is probably nothing new to the smart folks around here, but I am currently sitting at work an am a little worried.
Earlier today I opened my PC and unplugged one of the fans, because it was being very noisy ( I changed my PSU, and probably plugged it even though it wasnt plugged beforehand). It was running prefectly fine with the new PSU for a couple of days, but I didnt hear the noise, since I was at a LAN.
The PC starts up as usual and is finally quiet again, as it was before. Now I got the issue that I got the error message "No bootable device available etc. etc.".
I didnt ahve time to look into it before I had to go to work and now I just wanted to hear what you guys think. I probably just have to start the bios and switch to my hard disk again, but why would I have to do this just for unplugging a fan, that doesnt make sense to me oO Could it be something else? Did I break something? I am sitting here at work now, worried and powerless....Looking for comfort in your expertise :P
Thank you guys in advance for your help!

Answer:No bootable device available after unplugging fan

Was it the CPU Fan. You could have fried the Processor

3 more replies
Relevance 59.86%

I'm designing a USB device with Microchip's MLA v2015-08-10 on a PIC24FJ128GB202(http://www.kynix.com/Parts/158263/PIC24FJ128GB202-I%2FSP.html). The device works as expected on my Fedora 23 Linux system. It enumerates and is recognized as a HID device.
On Windows it does not enumerate. I tried a Windows 10 laptop and Windows 7 in a virtual machine on my Linux system. Both say: "A request for the USB device descriptor failed." (Code 43)
When I analyze the traffic with Microsoft Message Analyzer I find this error: Get Device Descriptor - USBD_STATUS_STALL_PID
I find no solutions online and have no idea where to look next. I assume my code on the PIC is working fine since it runs on Linux. It's clearly not a driver issue since I can't even get the device descriptor. And it isn't a problem with the system since it fails on different devices with different Windows versions.
Does anybody have an idea where to continue my search? An explanation of the differences in USB device enumeration between Windows and Linux might already help a lot.

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Relevance 59.45%

EDIT:uploaded correct zip
My problems all started a few days ago after inadvertently unplugging my mouse from the computer. Since then I have had a handful of bsod.
I have run memtest and it came back negative. I have also run chkdsk. This is the result of that test
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
141568 file records processed. File verification completed.
1976 large file records processed. 0 bad file records processed. 2 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
194782 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
141568 file SDs/SIDs processed. Cleaning up 897 unused index entries from index $SII of file 0x9.
Cleaning up 897 unused index entries from index $SDH of file 0x9.
Cleaning up 897 unused security descriptors.
Security descriptor verification completed.
2660... Read more

Answer:Several BSOD after unplugging USB mouse.

AVG IDS Application Activity Monitor Driver is causing the BSODs here.

Code:
fffff880`06f994c8 fffff880`02d6261aUnable to load image avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x1861a
Description here: Driver Reference Table - avgidsdrivera.sys

Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Do some Disc checks.
Reseat the sata and power.

Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Post screenshot of HDDs using CrystalDiskInfo - Software - Crystal Dew World
Let us know the results.
___________________________________________________________________________
BSOD ANALYSIS:

Code:
BugCheck 3B, {c0000005, fffff80003745552, fffff88006f99770, 0}

Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+492 )

Followup: MachineOwner
---------------------------------------------------------------------------
BugChe... Read more

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Relevance 59.45%

Hi, I have been using my laptop with windows 7 installed for a while. Whenever I unplug my USB mouse, I receive a blue screen and windows says that it will restart.

I have the dump file, and I can attach it to this post.

Thanks for everyone's help.

Answer:BSOD unplugging USB mouse

There is a lot of info missing needed to analyse your issue:

Please follow these instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html



   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK

Cheers

Dave

8 more replies
Relevance 59.04%

Running an HP Pavillion slimline S5123W. My daughter accidently removed a USB device without using the USB shut down promt. Now the computer gives an HP blue screen with the F10,ESC (Boot Menu),F9 and F11 prompts (that don't work when chosen, except F10 and only very slowly sometimes) which goes to another black screen saying Warning USB device over current detected Please remove over current USB device. System will shut down in 20 seconds. Even though there is not a USB device in USB slot. We have rebooted, done a cold boot (with complete unplug) and still the same thing. Will it be necessary to remove the USB slot or disconnect? If so, how do I do that? What can we do to be able to use the computer again? Right now it is off and unplugged.

Thanks, Alabamasweet

Answer:Forgot to shut down USB device before unplugging

Try going into Device Manager...then deleting the USB controllers only (not hubs, not devices). Then reboot.

Louis

5 more replies
Relevance 59.04%

I just got a dell inspiron with windows vista home premium 64bit on it. I'm finding that when i unplug my usb mouse i get a blue screen/memory dump followed by shuting down. I saw some similair threads on the forum when looking for an answer, and the answer i found was to use the 'unplug device' icon in the bottom right corner. But the problem i have with this, is there is no icon there, i click the arrow to see the rest and still not there. Do i need to turn off my laptop everytime before unplugging mouse, or did i miss something? If further information is needed just let me know

Answer:blue screen when unplugging usb mouse

I have fixed this on my laptop doing the same as I posted on the dell website: Studio 14z: BSOD whenever i unplug USB - DELL COMMUNITY
Uninstall windows updates with the following Knowledge Base numbers (I haven't figured out which one is doing it quite yet)

KB972036
KB973879
restart the computer, log in and test.

Good luck!

4 more replies
Relevance 58.63%

I have windows 7.

I plug my cell phone into a USB port to charge it up when I get home. When I'm ready to go to bed, I put my computer in sleep mode, then I remember my cell phone is not where it needs to be, so I unplug it, which takes my computer out of sleep mode.

Is there anyway to change its behavior so it will stay in sleep mode when unplugging a device?
 

Answer:Computer comes out of sleep mode when unplugging a device

Try disabling Wake On USB in the BIOS.
 

1 more replies
Relevance 58.63%

Hi, I have a laptop with vista installed. At home I usually plug a speaker in via the USB port and that works just great. When I unplug it to go out, however, I notice that sometimes the sound function on my laptop would go out, with a little red x over the sound icon in the systems tray complaining "No audio output device is installed". In sound under control panel, nothing would be listed under the playback tab.

In the past, this problem goes away when I plug the USB speakers back in and restart. However, this time I think my USB ports are malfunctioning, and no USB device I'm plugging in is recognized. While that is a separate problem, the fact that I have no sound now on my laptop is really becoming quite an issue.

Any help would be appreciated. Thank you.
 

Answer:No audio device installed after unplugging USB speakers

11 more replies
Relevance 58.22%

Hi,

Since some days I have a problem on my computer. A BSOD appears whenever I want to remove my mouse, or uninstall its driver (I thought maybe it could help), or even disabling the mouse.

Can you help me ? I ran "DM log collector v1.3" before posting this.
Here it is : DRAGONCYBORGPC-06_03_2015_190845,58.zip

I tried everything I could think of but it doesn't seem enough to solve the problem.
By the way, my mouse is a "Saitek Cyborg R.A.T 7", bought in 2010.

Thank you for your help.

Best regards,
Geoffrey R.

Answer:BSOD when unplugging usb mouse, or trying uninstall driver

Disable all startup items. Your Intel Mouse driver is the culprit: Driver Reference Table - imsevent.sys
Uninstall Asus bloatware from your system.
Uninstall TAP-Win32 Adapter V9 or OpenVPN driver or COMODO whichever you have.
Disable nVidia Streaming Kernel Service in services.msc

Code:
tmpE908.tmp Sat Jul 26 15:29:37 2008 (488B26C1)

tmpE908.tmp - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tmp8894.tmp Sat Jul 26 15:29:37 2008 (488B26C1)

tmp8894.tmp - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tmp8AFA.tmp Sat Jul 26 15:29:37 2008 (488B26C1)

tmp8AFA.tmp - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tmp8F20.tmp Sat Jul 26 15:29:37 2008 (488B26C1)

tmp8F20.tmp - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tmp8BE5.tmp Sat Jul 26 15:29:37 2008 (488B26C1)

tmp8BE5.tmp - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

npf.sys Fri Jun 25 18:50:58 2010 (4C24DE72)

npf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is ... Read more

22 more replies
Relevance 58.22%

Computer crashes when unplugging my mouse, Steelseries Kinzu V2, usually when Google Chrome is open. I recently reset windows and the problem did not show up for a few days but now it crashes. The info from the diagnostic tool is attached. My guess is that some driver is causing issues with chrome.

Attachment 98877

Answer:BSOD when unplugging usb mouse, error IRQL_NOT_LESS_OR_EQUAL

Hello and welcome to TenForums

One of your crash dump files found the following:

Code:
ffffd000`2437f768 fffff800`1551ac7cUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0x10ac7c

This is an Intel graphics driver and may be the one causing the issue. The following details are associated with it:

Code:
0: kd> lmvm igdkmd64
Browse full module list
start end module name
fffff800`15410000 fffff800`15bb6000 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Browse all global symbols functions data
Timestamp: Wed Nov 18 19:28:29 2015 (564CD15D)
CheckSum: 0078B7E7
ImageSize: 007A6000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

See if you can find a more recent Intel driver. Probably what happens is that your laptop switches from the Intel graphics card to the nVidea one depending on the graphics loading for the programs you have running. If a driver update fails to fix it you could try forcing the laptop to only use the NVidea one if you can do this via a setting in the BIOS. Not sure why unplugging the mouse would trigger this but maybe others have an idea?

2 more replies
Relevance 58.22%

I've been dealing with this problem for a while now and just googled it but the fix I saw was for Vista 64bit and I'm not sure if it'll work for the 32bit as well.

Basically I unplug my USB mouse (I usually turn off my screen too) and within minutes my comp has blue screened. The Vista 64bit fix just said remove the update KB973879 but when I searched my updates I couldn't find that.

Thanks for any help with this

Answer:Unplugging USB mouse causes BSOD (Vista 32bit)

Welcome
For the best help, please post this information. I will look at it, shortly, after I return home
Blue Screen of Death (BSOD) Posting Instructions

4 more replies
Relevance 58.22%

Hi. I have problem with my mouse and keyboard, they are unplugging. I read many tutorials here, but nothing helped me. Mouse and keyboard are randomly unplugging and plugging, but after this they are unplugging and I must restart computer. Its ridiculous because usb headphones are working. Problem started when I had Windows 8.1, after I formated to 7, now I have 10, and problem is still. I tried some other mouses and keyboards, but didn't helped. I changed some hardware, but didnt helped too. I found something strange. My standard mouse and keyboard are turning off and I must restart computer, but new set is unplugging and plugging sometimes before turn off. Help me please (sorry for my english)

My pc:
cpu: i7 2600k with box cooler
mobo: Asus Maximus IV Extreme-z (before I had ASRock p67 pro3 b3)
gpu: Gtx 660 Msi (before Radeon R7 260x oc)
hdd: Seagate ST1000DM003 and Seagate ST500DM002
psu: Thermaltake smart se 530w (before chieftec gpa-500s8)
case: SilentiumPc gladius 800
ram: 6gb - 2x2gb samsung 1x2gb kingston
 

Answer:Win7/8.1/10 Mouse and keyboard is unplugging and plugging

Have you made sure that you have the latest drivers for your motherboard? Also what keyboard and mouse? And are you getting any notification on screen when they disconnect?
 

2 more replies
Relevance 58.22%

Computer crashes when unplugging my mouse, Steelseries Kinzu V2, usually when Google Chrome is open. I recently reset windows and the problem did not show up for a few days but now it crashes. The info from the diagnostic tool is attached. My guess is that some driver is causing issues with chrome.

SUJAYMB-Mon_08_29_2016_200749_60.zip

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Relevance 57.81%

Somebody help.

Everytime I pull out my USB (wireless) internet device, I get the blue screen which performs a screen dump and then reboots. Why is this?

Answer:Unplugging USB Internet Device causes memory dump and reboot!

Hi Cookie7898 and welcome to the forums

This could be because you are not removing the device safely. Check the icons on the bottom right of the taskbar. You are looking for the icon that looks like the one highlighted in red. If this symbol is not showing, click on the left-pointing arrow on the left (shown here as right-pointing because all the symbols are showing) to expand this group to show all symbols.

Left click on this and from the pop-up select the device by left clicking on it. Wait until the following message is displayed.

Click 'OK' and then remove the device.

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Relevance 57.81%

Hi all Does anyone experience the same problem of the laptop becoming awake whenever a USB device is unplugged from the laptop? Also I've had occasions where I've closed the lid, the computer has gone to sleep (moon crescent LED is lit and solid, not flashing) and yet some time later it wakes itself whilst in my laptop backback? I'm on Win 7 Ultimate (RTM) and all drivers are the latest from System Update. Thanks

Answer:Unplugging USB device causes the T400 to wake up/other sleep problems

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T510-Thinkpad-turns-itself-on-automatically...
 
Let me know if that KB article helps with your laptop waking up on its own.
 
Regarding the USB wakeup, do the following...
 
Start
Run
Type "devmgmt.msc"
Click OK
 
Now locate the device and double-click on it. Look for an option that says "Allow this device to wake the computer", and uncheck it.





\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

2 more replies
Relevance 57.81%

Hi, When I shut the lid of my R61i and about 2 seconds later unplug my USB mouse, it crashes while entering standby - the moon symbol comes on, but the fan keeps spinning indefinitely, and it gets quite hot. Opening the lid, or plugging/unplugging power, or replugging the USB mouse doesn't wake it, and the only way forward is to hold the power button and force a shut-down with all the usual loss of unsaved things, and warnings on startup again. It just happens that I seem to do this rather often when leaving work. It is repeatable... and would be lovely if I could fix it somehow, in some way more reliable than trying to remember to unplug the mouse first after a long day! Any ideas? Thanks,Wes

Answer:R61i locks when unplugging USB mouse while entering standby

I should have said, I run Win 7 x64, fully updated. All most recent drivers and BIOS installed. No unusual software, and it happens when nothing is running, so pretty sure it's a basic system thing.

4 more replies
Relevance 56.58%

I can't get my laptop to start up! Please help!this shows up: http://i55.tinypic.com/qzggav.jpgand then no matter what I chose this happens: http://i54.tinypic.com/11wg8xw.jpgThe only thing I remember doing that is maybe wrong was disconnecting by printer while the laptop was off (I think) to move my t420 elsewhere. Last night I was streaming a movie on Amazon and half way through I paused to do something else and when I hit play it wouldn't play. Everything froze. And I disabled flash because that's what the pop up said wasn't working and eventually chrome froze too. I tried to shut down and restart from the menu a couple times but I couldn't get things to stop properly so I just held down the power button. It took forever to turn off and I fell asleep. When I woke up it was shut off.Can anyone suggest a solution while I wait to talk to support at 8am tomorrow? Thanks!!!

Answer:problem rebooting due to faulty hardware or unplugging a removable storage device while it is in use

Do you have a working recovery partition? So start the laptop and then press the blue Thinkvantage button on the keyboard, this should bring you to the recovery partition, where you have an option to do a recovery to earlier time.P.S. Do you have all the important files saved onto external HDD?

3 more replies
Relevance 54.53%

Hello Everyone

I got the above error message out of the blue one day. So I called Dell for help and they said it sounds like it might be a problem regarding spyware??? Anyway, so ever since I received that message, my computer will just freeze up for no reason and ctl alt delete won't do anything and neither will shutting off the tower so I have to unplug it (eek!!). Before it freezes, the mouse starts to get slow and I hear this whirring sound coming from the tower and then it just goes silent. That's when it completely freezes. And at the time, I was only using a word processing application. Can someone please help me? I have to write a paper again for class tomorrow and I don't want my computer to keep freezing up as it makes writing the paper a lot harder than it should be (it's already hard enough!)

Thanks so so much Have a lovely night!
 

Answer:"Loading PBR for descriptor 2...failed."

Hiya

Lets take a look at a log. go to http://aumha.org/downloads/hijackthis.zip , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.

Regards

eddie
 

1 more replies
Relevance 53.71%

I have an external Bluray/DVD drive (ODP1201=S3-B) that works perfectly on Windows 7 but is not recognised by my new laptop which has Windows 8.1 64 bit. Can anybody explain why this is and what I do to get pass it, or is this a problem with Windows 8.1?

The device is listed in Win 7 as "hp bd rom bc 5501h", and the driver is 6.1.7601.17514

I have now tried various USB devices; I have connected a USB 2.0 External Hard Drive and a USB 2.0 Canon Camera both of which work OK, I have also connected a Seagate 1T external drive which is USB 3.0 an that was OK as well (the ports are all USB 3.0 on the laptop hence the reference to the which USB type)

The error message is as follows: "USB Device Not Recognised", When I go in to Device Manager I find two USB error listings, Unknown USB Devise (Device Descriptor Request failed) & Unknown USB Devise (Port Reset Failed)

I have been advised that this error can arise when a drive doesn't receive enough power from the system. The device does have two USB connectors, I have tried using both of them. The power cable going to the powered USB on the laptop and the data going to the adjacent USB (there are a pair of USB sockets on either side of the laptop, the right hand side having the only powered socket).

Answer:Unknown USB Device - A request for the USB device descript

I'm too of opinion that it's a power issue. Laptops are not known to have much power thru USB ports, not even some desktops for that matter. Possible solutions: If that laptop has USB3 port you can try it in there, it gives more power and is compatible with USB2. Another one is to ad external power to the drive. One of the USB connectors on the twin cable has only two connection tabs and is for extra power to device. That one can be connected to universal USB charger for phones etc. That's how I solved a problem with a HDD in external enclosure.

8 more replies
Relevance 51.66%

Hi,
I have an adsl connection. i have a GLB-502T D-Link modem/router . It works fine with the desktop only plugged to the ethernet. Now I want to have a wireless LAN setup at home. which is why i connected the DI-514 wireless router to the ethernet port of the modem/router and the desktop to one of the five ethernet ports. The desktop worked fine on the first go but i cannot connect the laptop. The connection is made and drops in about 30 secs or so saying The host did not respond to the DHCP request made. If i repair this which menas the lappy will again do a request the lappy connects again but gives the same err in about the same time .
Please Help
Thanks for any small i/p
 

Answer:DHCP request failed

I'm surprised that it worked at all. Both of those routers have the same subnet as their base address, which usually makes it impossible for the second router to connect to the WAN port. I'd configure the secondary router as follows, which will give you the wireless capability, but eliminate the second NAT layer and it's difficulties.

Connecting two (or more) SOHO broadband routers together.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses 192.168.0.2 through 192.168.0.100, I'd assign the secondary router 192.168.0.254 as it's IP address, 192.168.0.253 for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If there is no uplink port and neither of the routers have auto-sensing ports, use a cross-over cable. Leave the WAN port unconnected!

This procedure bypasses the routing function (NAT layer) and configures the router as a switch (or wireless access point for wireless routers).
 

1 more replies
Relevance 50.84%

my issue is the same as this old thread (and how i found this form) http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/A7-Me-FW-Downgrade-Request-Me-Spilock-Failed/td... I have just taken delivery of a refurbished pavillion which has the above BIOS issue, it didnt come with any recovery disk or USB. The company can replace it but its going to be in January, so if i can sort this myself and my kids actually have a christmas present I will obviously be very happy, and slightly less angry lol I cant get it to start in safe mode even (assuming safe mode is f11) any idea of a work around if i cant get in to execute me.bat? thanks in advance  

Answer:(A7) Me FW Downgrade - Request Me Spilock Failed

i guess I need to update the BIOS, but not sre how to do that without windows access

1 more replies
Relevance 50.84%

Hi,
Found your site in looking for fix of:
Detection of product '{CD1CD48D-7B18-4254-B43D-AEAB704AB063}', feature 'MailBox' failed during request for component '{D63F75DD-A0BA-4F10-8EFB-90CE24836B4C}'​Here is some of the info I see you like to have;
XP home
AMD 64 at 3200+
2.01 GHz, 384 MB
Uninstall_list- notepad
Ad-Aware 2007
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe® Photoshop® Album Starter Edition 3.2
America Online (Choose which version to remove)
AVG 7.5
CCleaner (remove only)
Coupon Printer for Windows
CouponBar
Digital Media Reader
EarthLink FastLane
EarthLink Software
EarthLink Toolbar
Google Photos Screensaver
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP PSC & OfficeJet 4.7
HP Software Update
J2SE Runtime Environment 5.0 Update 2
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Starter Edition 2006
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Sup... Read more

Answer:MailBox' failed during request for component

6 more replies
Relevance 50.84%

Greetings,

I am having a current issue and for the life of me have been unable to resolve it. I'll start from the very beginning.

I am currently working on a new build that contains an Asus Maximus VIII Hero. I was trying to figure out a way to get windows 7 on a Samsung m.2 ssd and it hasn't been working out. I made some bios changes hoping it would resolve the issue and nothing. I changed all of the bios settings back to default, installed a regular Samsung 850, and installed Windows. Ever since then it takes ages to boot. Between the Asus splash screen and the Windows start screen I get the error message "(A7) Me FW - Downgrade - Request MeSpiLock Failed" it also makes a loud click sound.

I've found a few posts online but nothing has helped yet, I have also switched all hardware except for the MOBO and CPU since I do not have any spares lying around. I have also re-seeded the CPU and cooler.

Any information would be greatly appreciated.

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Relevance 50.84%

I have an Inspiron 7559 that is failing to boot. It displays "(A7) Me FW Downgrade - Request MeSpiLock Failed" just after showing the white Dell logo.I think my daughter turned it off when an automatic BIOS upgrade was started. The system was reporting the BIOS was at 1.2.0 but it couldn't see any USB drives. I ran BIOS recovery which left me with version 1.1.3 and the ability to see USB drives - still not able to boot into Windows 10.
I downloaded the latest firmware (1.2.1) and created a new bootable USB drive to update my firmware. If I run the Inspiron_7559_1.2.1.EXE from a DOS prompt or from the BIOS Flash Update option after hitting F12 it fails with "Unable to start a Secure Flash session".
Running from DOS:
I get promoted to Start to Flash: Y
Decompress ROM completes.
Get related info.
Uploading the ROM into the BIOS completes.
Uploading the ME Capsule data into the BIOS completes.
Begin to update BIOS from version 1.1.3 to 1.2.1 fails with "Error: Unable to start a Secure Flash session."
I've tried various boot settings of UEFI/Secure, UEFI/NotSecure and Legacy. Also Dell DDDP and Rufus to make bootable DOS USB drives.
I've also tried using the recovery utility (hold esc + control when connecting in the AC power) with a USB and a BIOS_IMG.rcv - I get a black screen and 3 amber flashes followed by 4 while flashes on the LED. Without a USB I will get the recovery screen.
Diagnostics did not report any issues.
Would love to know... Read more

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I am running Win 7 Home 64 bit and have encountered windows update failures. All suggested fixes have failed to resolve the problem so I tired to run system restore back to a date that I believed would restore the pc to a time when windows update was functional.
To my chagrin the restore also failed with the following window popups appearing: Unspecified error during system restore 0xc0000022. The other popup tells me that the program can't start because rtl120.bpl is missing. Try reinstalling the program to fix the problem. I don't know of the two error messages are related or the missing file mentioned relates to something else?
Any suggestions or guidance would be appreciated.
Frank

Answer:Request help with failed system restore

Hi Frank,

Lets look at this from your original problem -- Updates

please run
sfc /scannow (note the space)
then SURT
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center

These might actually fix both.

Upload the CBSlog, and i'll have a look.

Do you/have used a tune-up utility or registry cleaner if so reverse the changes.

Roy

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We have some symbol windows mobile-based handheld devices that we use in our business.  We connect these devices to our computers to copy files to.  This all worked fine until recently the devices come up as failed.
It appears in device manager with a yellow exclamation point.
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.  (Code 19)
I've tried all the solutions I can find on the web and none of them work.
Including:
Uninstall the device in device manager and scan for changes.  It downloads the driver from windows-update and returns to code 19.
Tried hardware troubleshooter which basically seems to automate the process of uninstalling and scanning.
I've tried removing windows media player 12 feature and adding it back.
I've tried deleting USB controllers from Device Manager and rebooting, it re-detects them all and still gets code 19 on the device.
I've tried deleting upper and lower filter values in the registry which I found out later is mainly for CD/DVD devices, that didn't fix anything.
I've tried removing and re-installing Windows Mobile Device Center and driver pack and that did not fix it either.
Additionally Canon Powershot camera gives us similar results.  MTP USB Device failed.  
This is so far happening on 3 of our workstations that we know of.
At first we thought it was due to windows updates but nothing recent has been installed that looks rela... Read more

Answer:SOLVED:Windows Mobile-based device and Canon Powershot cameras showing code 19 and MTP USB Device failed.

Hi,

 

Thanks for posting in Microsoft TechNet forums.

 

Do you have Kaspersky installed? Kaspersky Filter driver caused that any USB device could not connect.

 

It is suggested to have a look at the following registry. Make a backup of it and remove the Upperfilters setting:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}

“Upperfilters” = klfltdrv

 

If the issue persists, please find a working machine and compare the registry settings.

 

Best Regards

Magon Liu

TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
[email protected]

 
Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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Thank you for the explicit instructions on how to activate hibernation. Unfortunately, I am getting the following message when entering the powercfg -h on:

Hibernation failed with the following error: The request is not supported.

The following items are preventing hibernation on this system.
There are one or more legacy drivers installed:
VgaSave
An internal system component has disabled hibernation.
PLEASE HELP!!! Can I disable the VgaSave driver?

Thanks in advance.

Answer:Hibernation failed with error: The request is not supported

Welcome to Seven Forums bbossoxx. The VgaSave is a default system driver. Have you tried updating your display driver? If no help, suggest running the System File Checker

SFC /SCANNOW Command - System File Checker

A Guy

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Is there any way to fix this? Ghostery and Avira BS are having issues
This extension failed to redirect a network request to data:application/javascript;base64,ZnVuY3Rpb24gcXVhbnRzZXJ2ZSgpe30= because another extension (Avira Browser Safety) redirected it to data:application/javascript;base64,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.
 

Answer:This extension failed to redirect a network request

Overkill said:


Is there any way to fix this? Ghostery and Avira BS are having issues
This extension failed to redirect a network request to data:application/javascript;base64,ZnVuY3Rpb24gcXVhbnRzZXJ2ZSgpe30= because another extension (Avira Browser Safety) redirected it to data:application/javascript;base64,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.Click to expand...

Both exten... Read more

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