Computer Support Forum

Does the Inspiron 15 7000 (7567) Gaming Laptop support an M.2 Internal SSD?

Question: Does the Inspiron 15 7000 (7567) Gaming Laptop support an M.2 Internal SSD?

Can we install an M.2 Internal 525GB SSD as the boot drive in this laptop?

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Preferred Solution: Does the Inspiron 15 7000 (7567) Gaming Laptop support an M.2 Internal SSD?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Does anyone know what the symbol means on the S key, it looks like a FAN or propeller?
And how does it function, does it need to be combined with FN key or other key combination?

Answer:Dell Inspiron 15 7000 gaming (Intel) - 7567

RePaRaQu,Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired NOTE: You can define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.

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I have a new Dell Laptop, the "New Inspiron 15 7000 Gaming", specifically the 7567 variant.  Before I start, just to let you know my technical experience, I work in the IT field, and have extensive knowledge of building computers, how drivers work, etc, just to give you an idea of my experience. 
I have a couple of problems with video output on the HDMI channel.  The problems I'm having are when I use the HDMI port with my TV.  My TV is a Vizio M422i-B1, and using up-to-date cabling.  I don't have any problems using the laptop with it's built-in panel, and this laptop works perfectly when used in that way. I though will be using this laptop primarily attached to an HDMI port to my TV, and I'd like to know if changes could be made somewhere on the Laptop in a BIOS or utility I'm missing, or if I may have come up with some feature updates in future BIOS revisions - if possible.
The first problem is there is no video signal sent out on the HDMI port during boot and in the BIOS screens. When Windows starts, video signal is sent and everything appears to be working normally.  This is a problem if I want to access the BIOS, or boot to Safe Mode, or do something in the preboot environment such as booting from a USB drive. I don't see anything in the BIOS or anywhere else that would allow me to enable sending video through the HDMI port in this boot phase.
This leads me to the other problem I'm having.  After Wi... Read more

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I am having the same HDMI issues.  I cannot use this Inspirion 7567 gaming laptop to project to a second screen.  When I try to use the HDMI it crashes the intel and nvidia display settings and it will not project to the second screen.  This is a priority for me and I do not have an effective work around. I hope that Dell has a solution.  
I have tried different drivers - no success
Uninstall drivers/ reinstall drivers- no success
Update from Dell site the video drivers - no success
Looked for Bios updates- no success
Has this mean fixed?
Please help....

Answer:New Inspiron 15 7000 Gaming (7567) HDMI Out questions

Mine works fine on a TV.  It was mentioned in another thread you do not see the screen prior to the lock screen, so if you want to use it as a boot screen it does not seem to have that capability.
What type of monitor or TV are you using and does it have an HDMI input?  Are you using Windows 10 to set up the second screen or just plugging it on for duplication?

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Dear All,
For my work I need to downgrade the Inspiron 15 7000 Gaming 7567 which come with windows 10 to windows 7,  but after about a year when all the software that I use for work will be updated to windows 10 then I like to re built with windows 10.  Is this possible ? 
Will the windows 10 product key in the BIOS be loss when I downgrade to windows 7 ?
Will I need a to buy a new windows 10 Key when I re-built the computer ?
Thank You

Answer:Windows Downgrade for Inspiron 15 7000 Gaming 7567

It's not an option - with the seventh generation CPU you have, only Windows 10 is supported - there is no support for Windows 7 on this model.
If you need Windows 7, you'll need to return the system and order a different model with a Skylake (6th generation) CPU -- the last one with pre-Windows 10 support.  Some Latitude models still offer 6th generation CPUs.

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Dear All,
I have just brought a Inspiron 15 7000 Gaming 7567 with a PCI SSD hard disk, and wanted to add a 4TB 2.5 15mm hard disk as a second drive.  will the 15mm fix the drive bay, I can not find any information on the the size of drive that the drive bay will hold ?
Thank You

Answer:Hard Disk For Inspiron 15 7000 Gaming 7567

You need a drive 7 mm or slimmer in height.
A 15 mm drive won't fit the system.

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Hello - 
I have an Inspiron 7567.  Been reading the forums to educate myself of any quirks or design considerations for this laptop as it's a bit different than the SATA-only laptops I've worked with in the past.
This particular model has a Toshiba m.2 512GB NVMe (PCIe-x4) SSD.  Bios is configured for AHCI mode, not RAID.Running Windows 10 1703NVMe driver is presently Toshiba's RD400 driver v1.2.126.843.AHCI driver is presently Intel's iaStorA (AHCI) driver v15.2.0.1020. 
That said, there's an empty standard 2.5" SATA slot in the laptop I want to take advantage of since m.2 + HDD was not a configuration option at purchase.  Which is fine, I have several spare HDDs to choose from. 

If I install a SSD in the SATA slot, the drive is not recognized, intel's utility shows "Internal Empty Port 1"
If I install a HDD in the SATA slow, the drive is recognized properly and is useable


Tried an Intel SSD Pro 2500 (360GB) from a Dell Precision T1700, not detected in BIOS or Windows
Tried a Crucial M500 SSD (250GB) from a retail box, not detected in BIOS or Windows
Tried a Seagate Momentus 7200.4 (500GB) from a retail box, detected and working properly
Updated Intel iaStorA drivers from A06 to A07, no change in behavior, SSDs are not recognized
Updated BIOS from 1.0.6 to 1.1.0, same results, SSDs are not recognized

Can anyone shine light on why this might be the case?  I've neve... Read more

Answer:Inspiron 7000 Gaming (7567) - Problem adding 2nd hard drive

On the Seagate that is working in the BIOS, do you know what it's formatted as? That's the only thing I can think of... Also, on the Crucial drive was it ever formatted or fresh too? Sorry on the silly questions, but this is pretty interesting since the Seagate is working.. This is out of scope, but I will see if I can find anything that helps. Best regards,Brad 

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Hi all,
I recently purchased an Inspiron 15 7567 gaming laptop from Dell and have encountered a few issues.
Computer Specs:
OS: Windows 10 Pro 64 Bit
CPU: Intel Core i7 7700HQ Kabylake
GPU: NVIDIA GeForce GTX 1050 Ti 4GB 
Memory: 8GB (1x) DDR4
Storage: 1TB HDD + 128 GB SSD
First problem, I press Windows' TaskView, it is laggy, Next one is, I watch YouTube while I am coding. A YouTube video is intermittent freeze. I found that System.exe took high CPU usage while it was freezing. I tried to re-install Windows, Intel HID Event Filter Driver, Intel HD Graphics, nVIDIA Geforce Graphics Driver, System BIOS. I can not fix these problems.
What should I do?
Thank you all for you help in solving this issue!

Answer:Inspiron 15 7000 (7567) Gaming (2017) Windows TaskView laggy

I will check mine to see if it happens there but I don't have your drive configuration. (500GB PCIe SSD + 500 GB 2.5 in.SSD)
Have you checked the Resource Monitor to see if you can get more info as to what might be using the CPU?

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Hi all,
I recently purchased an Inspiron 15 7567 gaming laptop from Dell and have encountered a few issues.
Computer Specs:
OS: Windows 10 Home 64 Bit
CPU: Intel Core i7 7700HQ Kabylake
GPU: NVIDIA GeForce GTX 1050 Ti 4GB 
Memory: 8GB (1x) DDR4
Storage: 1TB Hybrid Drive
The rest can be found here
Upon first setup there were issues installing the NVIDIA drivers where the install would fail multiple times - eventually I got the driver to install. Then I had some issues with the graphics card enabling when I would play games so I just changed the setting in the NVIDIA control panel to always use the dedicated GPU. After playing some AAA titles such as GTA V and Arma III, I am experiencing what appears to be throttling. On low or ultra settings, my FPS remains around 45-50 (sometimes a little higher before stutter) on most games which surprised me because the dedicated GPU is a 1050 Ti which has higher specs than what the games need. After playing for maybe an hour, the game starts to frequently stutter, dropping frames for a couple seconds then boosting back and so on. I have monitored the temperature of both the GPU and CPU which reach ~56 degrees Celsius and ~70 degrees Celsius respectively. I have also monitored the usage of the CPU and memory during play, the CPU not reaching full usage and the memory reaching about 90% usage. I have also monitored the GPU performance through GPU-Z and will attach the file below. I have virtually tried everything that I can thi... Read more

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I recently purchased an Inspiron 15 7567 gaming laptop from Dell and have encountered a few issues.
Computer Specs:
OS: Windows 10 Pro 64 Bit
CPU: Intel Core i7 7700HQ Kabylake
GPU: NVIDIA GeForce GTX 1050 Ti 4GB 
Memory: 8GB (1x) DDR4
Storage: 1TB HDD + 128 GB SSD
First, I press Windows' TaskView and it is laggy. Another one, I am watching YouTube while I am coding. A YouTube video is intermittent freezing. I found that System.exe was high CPU usage when it was freezing. I have tried to re-install Windows, BIOS update, Intel HID Event Filter Driver, NVIDIA driver, Intel Graphic Driver, and it is not fixed.
What should I do?
Thank you all for you help in solving this issue!

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Hello all, I've recently purchased this laptop (Just out of best buy direct return policy) and It has remained docked at my desk since.  

I used the keyboard briefly during setup, but otherwise have been using my mechanical - well the other day I decided to use it and the backspace key popped up. Saw that the clips on the key itself were broken on one side.

I don't want to have to wait without my computer in hopes that this may be covered by warranty repair if I send it in, but I cannot find this keyboard anywhere but Ebay.

I would purchase it from ebay but the only sellers are located in hong kong and it would take quite a while and not be an assured fit.

Any ideas? Part number, etc? Basically I would just buy a new keyboard and take the backspace key off of it. 

I saw that theres a website for laptop replacement keys, but this particular model isn't listed. Is this keyboard shared with other models, just with either no backlight or with white text instead of red? I would accept a different kind of key if its the right size.

Thanks, sorry for the wall of text. Just wanting to get my keyboard back to new :-(

Answer:Dell Inspiron 15 7000 (7567, Gaming - Backlit RED Keyboard question / complaint)

ACharpentier,You can call the Dell Spare Parts Dept at 1-877-717-3355.

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Is there anyway i could upgrade Dell Inspiron 15 7000  to Dell Inspiron 15 7567 Gaming for extra bit of money?? i am looking to get better performance on gaming?
bought from: BEST BUY.
Has a warranty for hardware damage for:2 years 

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Every time I close my laptop and open it back up I'm greeted with this screen: 

I've tried: running malwarebytes, updating my drivers, running Dell update, and I've restarted the computer like 800 times. Every time I restart it, it goes back to normal but once I close it, it goes back to this state. That one square patch is my mouse, I can move it around but that's all it can do as far as I can tell. I've tried clicking everywhere while it's on this state but nothing happens. It was completely fine yesterday but now this, what's up with it?

Answer:Inspiron 15 7000 7567 issue with screen upon opening laptop

Yo! I had the same problem on the same exact computer (along with another a few days ago). It's a BIOS issue. Took it in to get an ADR tune up and the software checked out. Fixed the problem. 

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I have been looking for verification that if I buy the Dell 24 Gaming Monitor – S2417DG and attach it to my Inspiron 15 Gaming 7567 HDMI that I will get full 2560x1440 resolution refresh rate 165 Hz with 1ms response as the Monitor specs are listed.
I can find no information that the HDMI will pass this level of output.
I have talked to Dell tech support and they do say that the HDMI port is connected directly to the  NVIDIA  GeForce GTX 1050T i with 4GB GDDR5 but I also have seen information that HDMI will not support this.
So I am looking for verification on this configuration being compatible/able to output the full capabilities of the video card to the monitor via the on board HDMI output?

Answer:Inspiron 15 Gaming 7567 HDMI Specs/Does HDMI out support full bandwidth for G-SYNC Dell Gaming Monitor – S2417DG

First of all, G-Sync as far as I know requires DisplayPort and will not run on HDMI.  Even if it does, I don't think even HDMI 2.0 has enough bandwidth for 1440p @ 165 Hz.  And even if it does though, all of the Dell systems I've seen have only had HDMI 1.4, which is only enough for 1440p @ 60 Hz.  But even if all of that isn't a problem, does the Inspiron 7567 have ONLY a GeForce GPU, or does it have an Intel GPU plus a GeForce GPU?  If it's the latter, G-Sync will definitely not work because in almost all systems that have both GPUs, only the Intel GPU is directly wired to the display outputs.  If your system has ONLY the GeForce GPU, then G-Sync should work in theory, but again you may have the bandwidth problems I mentioned above.

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Greetings! I just got my laptop recently and when I installed some games(Overwatch specifically), I would stutter like *** even if I installed the latest nvidia driver and lowering the graphics settings aswell. I did the same thing with the other games like CS:GO and Bioshock Infinite, I would still stutter even if lowered the settings down. I just feel like the laptop should be performing much better. 
Any way I could boost things up and/or utilize the laptop itself? 
Intel Core I5 - 7300 HQ
Nvdia GTX 1050 4gb
4gb Ram
1000 tb Hard drive

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I just purchased the 7567 in the i5 config with 256gb ssd from DELL today. .. I have two questions about upgrading.
1. I want to add a second SSD with about 512-1000gb for additional storage.  What is the easiest way to do this ? Is there a specific brand that you would recommend. I am mechanical but not a bill gates so plug and play is ideal. 
2. I want to updgrade memory.. Does this need to match ie .. 8+8 or can i do 8+16 ? Yeah random question i did not have the answer to when shopping for extra chip..
This is my first new laptop in ten years.  Im excited as i have used handme downs for a long time. 
Appreciate the help..

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Inspiron 15 Gaming 7567, bought few months ago, within warranty. 
Every time the screen become blurry after laptop wakes form sleep. Can not find solution online. Maybe somebody can help, thanks a lot

Answer:The laptop screen blurry after wake from sleep. Inspiron 15 Gaming 7567

my Inspiron 15 Gaming after 7 month with same problem too, i hope dell can give solution. thanks

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When do the Australians get the IPS screen ?

I know it's an option in the US now for an IPS screen for 50 dollars, and  the only reason I have not bought a 
Inspiron 15 7000 7567  is becuase of the horrible screen, seen it with my OWN eyes, abysmal.
Thanks if anyone can let me know, also the panel model number would be nice, specs, rgb, srgb, response time ?

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I have tried EVERYTHING to get manual control of the fans and haven't been able to reliably control them. Tried Speedfan, HWinfo, the bios, etc. and can't get PWM control or to setup my own fan control curve.
The laptop bottom  is running too warm for my taste at low workloads which is inconvenient when using it in my lap and I just want to turn on the fans instead of having them off.
Can anyone help out? 

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I am in the market for a new laptop and really like the 7567 15" Inspiron now showing up at the Outlet. The models I like offer 7th Gen Intel I 7 Core ((7700HQ) plus 16 GB memory (1x16GB) and a 512 GB solid state hard drive.  Here are my questions; 1) if I need more hard drive space later is there room in the computer for an additional hard drive: 2) can I add an additional 6 or 16 GB memory module and finally 3) can I do any of this work myself or is the unit so well sealed that it isn't worth trying without special tools etc.

Answer:Need info re possible upgrades to Inspiron 15" 7000 (7567)

There is room for a 2.5 inch drive.  I did not get a larger battery, which may be available and could effect this.  It also came with the hardware necessary to install the drive.
The memory specs., which you can get from Dell, show 32 GB possible using two SODIMM slots.  
Working on the system is not really a problem.  The warranty situation would be up to you.

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Hi i have this laptop with base specs of
256GB SSD Drive
GTX1050ti 4GB
i5 7th Gen 7300

i wanted to know is there room for a HDD since the 256GB SSD isnt enough for me because i see one screw at the back of the laptop and am tempted to open it but i want to know if there is room for a HDD before thanks
The HDD i had in mind was either a 1TB 5400 RPM HDD or 1TB 7200 RPM HDD if there is room for a HDD will it support 1TB 7200 RPM ?
What about 500GB 5400 RPM HDD and 500GB 7200 RPM HDD
Please help me answer these 3 questions

Answer:Dell Inspiron 15 7000 Gaming Laptop IS THERE ROOM FOR HDD ?

Open the base cover to see what's installed - it could be an M.2 SSD (card drive) in which case the system will take a 2.5" hard drive.
It could equally well be a 2.5" SSD - in which case the additional drive would need to be an M.2 SSD (the system has space for just one 2.5" drive).

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Answer:How do i keep Keyboard light always on? Inspiron 15 7000 Gaming laptop

What is the exact system model? What is the current OS installed on the system?
Kindly review this video on how to change the keyboard backlit settings in general.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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Hi, I recently brought Dell 7567 and I exprienced big problem. When I do basic tasks fans are okay but when I start gaming it becomes a real mess. Fans are just too loud. CPU and GPU are at 50-60 degrees celsius which is preety low when gaming. But fans are at 5000 rpm all the time and they are really loud, more than 50 decibels. I tried to fix it via lot of fan speed programs but they simply dont work. I also tired to find option in bios but there is nothing there. Here is video to proof you. I wonder if there is way to lower fan speeds to reduce noise but temperatures will be higher but it doesnt matter to me.

Answer:Dell Inspirion 15 7000 Gaming (7567) Loud Fan Problems

It is by design that these Inspiron 15 gaming laptops with the powerful discrete Nvidia GPU will ramp up the fans to cool the GPU. The "Dell Inspiron 15 Gaming 7567 Usage and Troubleshooting Guide" makes no mention of "fan noise". This means that Dell does not see it as an issue. The "Dell Command Power Manager" was not tested on these Inspiron 15 gaming laptops. But you could try to install it and see if it will run. Although if gaming, I would not set it to "Quiet" under Thermal Management. Also, Dell never tested any 3rd party fan reduction software.

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Good afternoon. So I purchased a Dell Inspiron 15 7000 (7567) for my wife on July 13 and it was delivered on July 21st without any issues. The purpose for the laptop is more work and school since my wife is not a gamer, but I wanted to get her the best possible specs for the long term. All drivers on the laptop are from the Dell site and the laptop shipped with Windows 10 Pro. On the night I received it, my wife decided to watch some Netflix while I slept and the next morning, she sent me the attached screen shots. According to her, the screen just turned that way after having watched about 30 minutes of full screen material. She also stated that it flickered and that Windows was for a short while somewhat unresponsive (she couldn't restart the system). The following day I turned on the laptop without any screen issues. I did research and noticed a lot of driver issues with the Nvidia GeForce 1050 Ti GPU were being posted, but most specified BSOD issues with the Nvidia drivers not the Dell drivers. Nevertheless, I removed the Dell drivers and clean installed them again. Afterward, I did a barrage of tests on the laptop to see if the problem was hardware or software related. These are some of the tests I ran:
- Dell BIST tests
- AIDA64 Extreme Stability and Monitor Diagnostics tests
- Futuremark 3DMark SkyDiving Benchmark and Stress Test
None of the tests could replicate any issues with the screen. No artifacts whatsoever.
That same night the issue came up again, while wat... Read more

Answer:Dell Inspiron 15 7000 (7567) Screen Lines/Artifacts

Your best bet:  call and arrange a system exchange.  This one needs a replacement screen, which isn't worth pursuing on a brand-new system.

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Hi everyone,
I have a really annoying problem with my Inspiron 15 7000 Gaming laptop. Whenever I want to play games on it, the laptop fans start to make an unbearably loud noise that just doesn't let me play at all. This even happens with relatively old games with low system requirements, such as age of empires 3 and league of legends.
This laptop is supposed to be good for gaming, but the fan noise problem makes playing video games virtually impossible. It looks like the computer is going to overheat and break down at any moment. I bought this laptop almost three months ago. Is there something Dell can do about my problem? Can I get a new laptop under warranty? Maybe it's just a specific problem with the one I bought.
Please give me some solutions, thanks.

Answer:Inspiron 15 7000 Gaming laptop makes incredibly loud fan noise

Please list exact Dell model number and version of windows. Example: Dell Inspiron 7559, windows 10
If you don't know, type msinfo32 onto the search box, and then stroll down to System Model.

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0 down vote favorite

I have a dell Inspiron 15 7000 Gaming. I want to replace the windows OS with Linux (CentOS) to be exact.
I have a installation disc I used to install it. I've already used said disc to install CentOS on a ProBook 4540s and the disc worked great. I am using an external optical drive.
Anyhow, the disc is not working for the Inspiron. First the message stating "press any key to enter the menu" comes up, with the options 1) CentOS 6.8 2) Install system with basic video driver 3) rescue. Regardless of what I select I get this:
Console: switching to colour frame buffer device 240x67
fb0: EFI VGA buffer device
APCI: AC Adapter [AC] (on-line)
input: Lid Switch as devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
APCI: LIid Switch [LID0}
APCI: Executed 1 blocks of module-level executable AML code
APCI: SSDT 000000007837b718 00651 (v02 PmRef Cpu0Ist 0003000 INTL 20160422)

Then I get repeating messages (repeats once very 30 seconds) such as:
CODE: eb 06 41 89 F4 48 85 ...
Call Trace:
[<ffffffff813163a7>] ? acpi_ns_exec_module_code_list+0xe2/0x143
[<ffffffff813163a7>] ? child_rip+0xa/0x20
[<ffffffff813163a7>] ? kernel_init+0x0/0x2f7
[<ffffffff813163a7>] ? child_rip+0x0/0x20

(I can provide the lines in between if requested) And occasionally I get messages at the bottom such as:
[Hardware Error]: Machine check events logged log location
disabling lock debugging due to kernel taint
switching to clocksource tsc

I... Read more

Answer:Attempting to install CentOS on Inspiron 15 7000 Gaming laptop; claims Hardware Error

From the looks of it, in order to run Centos, if you have a Kaby Lake (seventh generation CPU), you need Centos 7 -- the older versions do not support the newest Intel processor platform.
Your Probook uses a much older CPU -- which is why the older Centos version works.

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Have a 2 month old brand new Inspiron 15 gaming 7567 laptop and while playing a game tonight I was tapping on the case(more precisely next to the touch pad) gently, all of a sudden my laptop shut down and now will not turn back on.
When you press the power. Button it lights up for a split second and turns off.. it doesn't even make the usual noises like it wants to boot. The only time I can get a noise is when I hold "d + power button" and that only last half a second.
I have tried other general suggestion such as disconnecting button and holding down power then reconnecting to no end.
Any one have any ideas?

Answer:Inspiron 15 Gaming 7567

If you're comfortable in opening the computer, I suggest reseating the battery. Please follow steps below:
1. Remove all peripherals, AC adapter, and battery from system. Press the " Power On " for about 15 seconds to release Static Flea Power.
2. Replace battery, adapter, and then power on system. Hopefully computer starts normally.
Support for Inspiron 15 Gaming 7567 | Manuals & documents ...
Note; Please read the Inspiron 15 7000 Gaming Service Manual thoroughly before attempting to remove screws and battery.

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I just bought Dell Inspiron 7567 gaming laptop with 4K IPS panel. I was very exited to start playing my favorite games on it. Installed all required updates for Windows 10, Steam client, and downloaded Elder Scrolls Online. I was very surprised to see that the FPS count with new GeForce GTX 1050 Ti 4gb GDDR5  was almost lower than on my 6 year old XPS L702X laptop with GT 555M 3GB GDDR3.
Dell Inspiron 7567 Gaming  -  [email protected] LOW settings  
Dell XPS L702X  -  [email protected] LOW settings

Full specs:
Dell Inspiron 7567 Gaming: 
Microsoft Windows 10 Pro
Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (Kaby Lake)
16 GB DDR4-2400 single channel RAM
512GB NVMe SSD + 1TB 5400rpm HDD
GeForce GTX 1050 Ti 4gb GDDR5 (nVidia drivers from Dell support 382.05 ver.)

Dell XPS L702X:
Microsoft Windows 7 Pro
Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (Sandy Bridge-MB)
16GB DDR3-1600 dual channel RAM
250GB SATA3 Samsung EVO750 SSD + 750 GB SATA2 7200 rpm HDD
GeForce GT 555M 3GB GDDR3 (downgraded nVidia drivers from nVidia to 382.05 ver. for compare)

In my humble opinion Inspiron 7567 should perform much better on these specs and pull much better FPS on this game.
Should I take my money back? Or can it be fixed ?

Answer:Inspiron 7567 gaming 4K, low FPS

Even a 1070 or 1080 GPU will be challeneged by a 4K screen - for a 1050, forget high performance.
If you want to stick with a lower-end 1050 GPU, a 1080p FHD screen is the best you'll do for gaming -- forget the 4K.

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I bought a laptop case for a 15.6" laptop but, unfortunately, my new Inspiron 15 Gaming 7567 laptop is too big for it. Can anyone recommend a case/bag for it (not a sleeve)? I could buy one for a 17" laptop but I'm concerned that would be too big.

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I can't use function keys normaly. It seems like I can use only multimedia keys. I search BIOS and I don't have Function Key Behavior in System Configuration menu. 
How can I fix it?

Answer:Inspiron 15 Gaming 7567, Fn keys on/off

I do not see that option in the BIOS either. But using Shift + Key should give you the non-multimedia primary functionality?Fn + F1 = mute audioShift + F1 = F1

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The 4K 7567 Laptop comes with a 512GB SSD. I would like to add another drive, preferably SAD. However both Dell Support and internet sources provide conflicting data on whether another SSD can be added, varying "yes" or "no" between Dell spare parts sales persons. Internet sources are not definitive either.
Questions: Is there an available slot, and if so, is it SATA HDD only (as one Dell person says), or, M.2 ADD compatible, as another Dell salesperson has stated, or, another format?
Another 500gb SSD Is preferable, but, can I go with an HDD, if an additional SDD cannot be added?  

Answer:Storage: Inspiron Gaming 15 7567 4k UHD

You said your system came with a 500 GB SSD.  If that were an M.2 drive you could add a 2.5 inch drive, whether SSD or HDD.
One M.2 drive and one 2.5 inch SATA drive.

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Hi there,

Bought a Inspiron 15 Gaming a week ago with the i7 7700HQ kaby lake cpu,
Comes with:
Intel core  i7 7700HQ kaby lake cpu
256GB SSD + 1TB Hard drive
Geforce GTX 1050 ( appears to be a 1050 ti on my order comfirmation ).
1080p screen.

The real question is: Is it upgradeable to a Nvme M2 ssd later on ?, because the 4k screen version with the 512GB ssd has a nvme version in it.

Hope the 15 gaming does work pretty well.
Using a 17R 5720, which is 4 years and 5 months old, but still good battery life. Just lacks of the SATA3 msata and a good graphics chip.

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Okay so,for some reason my internet upload and download speed are constantly limited and its only on this laptop.(wireless) I'm suppose to be getting around 20mbps download and 13mbps upload just like my other devices.But right now,i'm only getting 10.6mbps download and 0.8 mbps download.My router is a tp-link archer c7 ac1750.i contacted tp-link for the router and microsoft for the windows just incase the problem might be one of those but it isn't.So i'm just wondering if it may be the laptop. my internet setting are set to normal,2.4ghz auto everything.i tried with the 5.0ghz but it's still the same problem.Can anyone help me figure this out?

Answer:Inspiron 15 7567 gaming. Internet problem.

It is hard to suggest anything without specifics regarding your Wireless adapter and local network.  I assume you are using the original Intel Dual Band Wireless-AC 3165?
The up and down speeds you indicate are a little different from standard, what type of internet connection do you have?
Have you run a Network Troubleshooter?  Have you determined the problem is from your router to your system and not related to Internet speeds?  
There are many threads on this system and wireless problems.  Have you seen any of those?

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Hi, I have a 2017 Inspiron 15 Gaming 7567, and I have been getting issues with the Bluetooth adapter from my laptop, as in some occasions it goes AWOL from the computer, one minute is working the next, it disappears even from the device manager list, as if it wasn't installed, I hadn't had this problem in a while up until today I tried to connect my Bluetooth mouse and it didn't read it so I used the unifier dongle and it worked then I tried to connect the Xbox Bluetooth controller and as it was pairing, the whole Bluetooth menu disappeared from the settings page, and wouldn't show up on the device manager list.
Does anyone have an idea of what might be happening?

Answer:Bluetooth Issues - Inspiron 15 Gaming 7567

Hi DonJEA,Thanks for posting.Please run the diagnostics program by pressing F12 at boot up to be sure there's not a hardware issue, then check to see if you have the latest Bluetooth driver installed: that's not working, then please contact Tech Support for further troubleshooting over the phone.  

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Hi,I recently purchased a inspiron 15 (7567). It has the combo 3.5 jack. My headset is a Hyper x Cloud which also is a 3.5 jack. I am getting the popup when I plug in the mic but I can't find any traces of the microphone and can't get it to work at all. Any help would be appreciated.Alex

Answer:Inspiron 15 Gaming 7567, Headset mic not working

If it has the 3.5 jack and you aren't using an adapter, make sure it is plugged in so you see none of the barrel.  It may take some extra pressure.
If you have it plugged in, pull up the Playback devices window from the speaker icon and let us know if it shows "Speakers/Headphones" or just "Speakers".

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Dear all,
I currently have an Inspiron 15 Gaming 7567 which I am trying to connect to an external screen I recently bought (Dell 2415H). I have attempted to connected this though HDMI port. For some reason, the screen remains blank (black). The resolution should be 1920 x 1080 at 60 Hz. In order to address the issue and after reading a few forums I have tried a few things:
1. Tried different HDMI cables although the screen came with one. I have also used the cable and laptop on a TV and works fine. However, the TV resolution works with a 1360 x 768 @ 60 hz.
2. I have connected the screen to different laptop (Samsung) through the HDMI and works fine.
3. I have updated drivers after completely uninstalling them (both Intel and Nvidia). The Nvidia Geforce drivers that I have at the moment are version 384.94 - see below.

4. I have played around with Nvidia's Setting panel. So the results are as follows:
1920 x 1080 @30Hz, progressive (custom setup): Display works but lots of blue pixels in black areas
1080p 1920 x 1080 @60Hz (native): no signal – blank screen;
1080i 1920 x 1080 @ 30Hz: lots of flickering;
Other resolutions mixed results.
The intention of course is to have an output of 1920 x 1080 @ 60Hz as that’s what both devices (screen and graphics card) are supposed to support.
To sum up the issue therefore seems to be that GTX1050 can't cope with 1920 x 1080 specifically @ 60Hz. Can you please confirm if that is a known issue and how... Read more

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I just want to know if there is a QVL for memory?
For example, can I use;
G.SKILL Ripjaws Series 16GB (2x8GB) DDR4 2400MHz CL16 1.2V SODIMMs (F4-2400C16D-16GRS) for a memory upgrade?
Or max it out with;
G.SKILL Ripjaws Series 32GB(2x16GB) DDR4 2400MHz CL16 1.2V SODIMMs (F4-2400C16D-32GRS)?
Or perhaps I can use;
Kingston HyperX Impact Black 32GB (2x16GB) DDR4 2133MHz CL13 Dual-Channel SODIMMs (HX421S13IBK2/32)?

Please help

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I recently (June 2017) bought a Dell Inspiron 15 Gaming 7567 computer with Windows 10 installed.
My problem is that I need to do this operation, that I mention and I can not do it since the Bios contains the Function Key Behavior
1. Restart your Dell laptop.
2. Watch the boot screen. Look for the notation at the bottom instructing you to "Press the XX key to enter system BIOS." In most Dell laptops, this will be noted as the "F2" key, but this may differ on your system. When the message appears, hold down the appropriate key to enter the BIOS screen.
3. Navigate to the "Advanced" tab by pressing the right arrow key.
4. Scroll down to "Function Key Behavior" on the "Advanced" tab by pressing the down button. Press "Enter."
5. Press the up/down arrow keys to move the selection to "Multimedia Key First."
6. Press "F10" to save your settings and exit.
7. Allow the system to reboot for the changes to take effect.
Question: How can I make these changes
Thanks in advance.

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Is it possible that UHD screen on my new Dell is looking like that? Should I return it? Please let me know your thoughts!  Please see how it looks in the dark!  

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Hi everyone!
I have a Dell Inspiron 15 7567 gaming laptop, and today I noticed, that my laptop makes very quiet ticking sound when it is plugged in. This is strange, because the sound very similar to a HDD's head movement ticking. The only problem that there's no winchester in this laptop, only SSD-s (1 X M.2 NVMe PCI-E x4, and 1 X SATA3 2,5") working in my laptop. In this series there's no optical drive, so the only mechanical units in this laptop the 2 cooling fans. But strangely the ticking is exactly can be heard, when the fans stop. So when the fans don't spin (0 rpm) the quiet ticking sound can be heard.
The second strange thing, if I unplug the laptop from AC, the ticking slows down. After i plug in it again, the ticking continues faster...
Do somebody sensed the same? The ticking comes from under the keyboard, if I lean forward, I can hear it well. I think, that this ticking might caused by one electical unit, and I worry that my laptop will go wrong, although now there's no other problem, just the sound...

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So a few days ago, I turn my less than 3 week old Dell Inspiron 15 7567 Gaming on, and notice that there is now what appears to be fan noise coming from just the right side of the laptop. Prior to this, the fan would only kick on when the laptop hit a certain temperature, but now there is fan noise constantly. I'm worried this is the sign of worse to come. Uninstalling Windows updates, updating the BIOS, and reinstalling windows have done nothing to help. The only other piece of hardware on that side of the laptop is the hard drive. 

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Hello Dell,I would like you to update the Intel video driver for the 7567 Inspiron Gaming notebook, I bought 2 drives that exhibited the same behavior with the Intel software version, A02, when using the system on the battery or with the power supply with the screen lid closed and the cable HDMI connected to an external monitor the graphic performance is reduced considerably, being noticed stutter or lag when moving windows and running some applications, the problem was solved by regressing to version, A01, I would like Dell to provide an A03 driver with the corrections of version A02 but that worked properly in the above condition.Grateful.

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I just got a Inspiron 15 Gaming 7567, and swapped out the HDD after a couple of days.
I downloaded the Dell OS recovery USB stick, believing it would allow me to fully restore the laptop to its factory state, including all preinstalled apps etc.

Unfortunatly it doesnt. All the preinstalled apps etc are missing, it literally just installs Windows 10.

I've redownloaded pretty much everything else, but I cant find the download for the "True Colour" app.
anyone know where I can get this?


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I need to replace the OS on this laptop from Windows 10 to Windows 8.1.
I can't find Compatible drivers for  Intel HD Graphics 630 and for nVIDIA Geforce GTX 1050 TI.

Intel HD Graphics 630 Driver

This package provides Intel HD Graphics 630 Driver and is supported on Inspiron 14/15 7000 Gaming running the following Operating Systems: W...

Answer:Dell Inspiron 15 Gaming 7567, drivers for windows 8.1

These are Kaby Lake systems (seventh generation CPUs) -- no support for anything earlier than Windows 10.

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Hello all,
Where would I be able to acquire the brackets that are connected to the harddrive as well as the interposer cable? Those items didn't come with my 7567 so I'll need them for my 1tb Samsung 850 EVO.
See attached pic for bracket and cable

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Hello, I noticed recently that when my fan is at its fastest rpm and the laptop keys are pressed lightly there is a buzzing noise that can be heard. this noise goes away if the fan slows down or I press harder on the keys. Recently I also discovered that adjusting the screen physically as in moving back or forth seems to take it away as well. Any thoughts?

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Been having a problem with my new laptop that's getting progressively more annoying.
Every so often Power Monitor Lite pops up a dialogue box that states that it does not recognise my battery & that 3rd party batteries could catch on fire. I should order a new Dell battery to fix this.
Originally this happened maybe once per day. Now it can be once per hour. It now also stacks, leaving multiple instances open in the background after I leave the system on with no activity.
Seeing as my laptop is pretty much fresh from box and has had no hardware changes made to it this is obviously wrong.
It is more frustrating that if I open Power manager Lite It shows Dell as the battery maker. The only thing on the info screen is that the program cannot establish "battery health"
I would normally remove this software as Windows perfectly good power management built in but I cannot find anything listed under add/remove - this seems to be a Win 10 thing as I have found advice for Win 8 saying it can be removed this way.
Any advice on how to remove this program or at least disable it's notifications?

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Recently bought a model 7567 and paired it with an external monitor via HDMI. All my drivers are up to date. Ever since pairing the both, every few minutes, the laptop and external monitor both freeze for about a minute, then both screens flicker and return to normal operation. 
This only happens when I use HDMI output. If I'm using the laptop alone, it works perfectly. I should note that this only happens when browsing webpages or small tasks, and not when gaming. I have ran full system hardware diagnostics and found no problems.
Any help would be nice, as it is becoming a pain to use. Thanks! 

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I bought this laptop a couple of weeks ago, but I've been having issues with it on the wifi at home.
every so often the internet drops out, but it is still connected to the wifi, and I can still connect to other devices on my local network.
I've tried updating the drivers of the network, with both dell versions, and Intel versions for the card with no success.
It appears that disconnecting and reconnecting doesn't help reconnect, neither does connecting to a different access point, or changing from my 2.4ghz or 5ghz networks. Time will eventually bring it back, as will restarting the PC.
If it's any benefit, my home network is a tp-link archer D7, and I've also got a ubiquity access point connected as well
Strangely the computer works fine on my work network.
And on a last note, is there any known issues with the 7567 bsoding / restarting at randomly? i've had a few times I've seen it BSOD, or come back to it after some time, and it had restarted.

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After reinstalling windows True color app is missing.  Can anyone please give me link of true color app Please . 

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I recently purchased a new Dell Inspiron 15 Gaming 7567 computer with Windows 10 installed.

I'm facing a low-brightness problem. Very low

And the laptop brightness dims when charger is unplugged

The computer has two video boards one integrated and one dedicated.

I have made the brightness full through the function keys, but still the screen is opaque and the brightness is very low.

15.6 "Full HD display The 1920 x 1080 resolution delivers stunning color and clarity.

Please help me to change this problem.

Thanks in advance.


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I recently (June 2017) bought a Dell Inspiron 15 Gaming 7567computer with Windows 10 installed. I have created a backup image of the OS and also burned a bootable disk so that I can reinstall Windows 10 at a future date.
My old computer (which uses Windows 7) permits me to change the boot order sequence by using the F12 key during the startup process to access the BIOS and then edit the boot order sequence so that the machine boots from a DVD or USB drive. This makes it possible to restore a backup image from a previous date or even to use a different OS, e.g. Linux.
My problem is that the F12 key does not work on the new machine and I do not know how to create a boot order sequence that will permit me to boot from a DVD or USB drive instead of the hard drive. So at this point, I cannot use the bootable recovery disk that I prepared. I understand that there is now UEFI technology that controls booting.
Question: How can I make make the new computer boot from a DVD or USB drive?
Thanks in advance.

Answer:How To Change Boot Sequence in Win 10 on Dell Inspiron 15 Gaming 7567

The new computer is faster than the old one so you have to try tapping F12 as soon as you turn the computer on to get to the boot menu. Keep tapping without waiting for any screen. You can also use the built in solution--which is useless if the computer won't boot so you need to know the tapping trick. Open Settings, Updates and Security, Recovery to see the options.

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I recently (June 2017) bought a Dell Inspiron 15 Gaming 7567computer, with Windows 10 installed. I have created a backup image of the OS and also burned a bootable disk so that I can reinstall Windows 10 at a future date.
My old computer (which uses Windows 7) permits me to change the boot order sequence by using the F12 key during the startup process to access the BIOS and then edit the boot order sequence so that the machine boots from a DVD or USB drive. This makes it possible to restore a backup image from a previous date or even to use a different OS, e.g. Linux.
My problem is that the F12 key does not work on the new machine and I do not know how to create a boot order sequence that will permit me to boot from a DVD or USB drive instead of the hard drive. So at this point, I cannot use the bootable recovery disk that I prepared. I understand that there is now UEFI technology that controls booting.
Question: How can I make make the new computer boot from a DVD or USB drive?
Thanks in advance.

Answer:How To Change Boot Sequence in Win 10 onDell Inspiron 15 Gaming 7567

In Win 10 you need to start tapping the key much earlier than you might think.  If you do it correctly, you may see a message on the upper right of the screen stating it is entering the Bios or Boot device menu.
Also, any media to be booted as UEFI needs to be available to the system prior to any boot or restart.  You cannot wait until after the system starts to boot to insert such media.

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I have bought a dell inspiron 7567 gaming laptop about 2 months ago.. I facing few problems.. 
1. first month the laptop used to run on batter for about 5-6 hrs browsing internet and watching movies as well.. but now I hardly get 2 hours only browsing without any other tasks running in parallel..
2. The laptop heats a lot at the bottom even when I do browsing only
3. Right hinge make a kind of 'tick' sound while opening and closing.. and after I close completely, I have to press a bit at the right hinge to close completely.. (When I press it makes a small tick sound and is closed completely)
I'm worried to see so many issues within a year and that too for just 2 months.. The main problem is this laptop my aunt bought in United States but I live in India. So it is not easy to send the laptop to US for  such issues.. I hope I will get some support through this post..

Answer:Dell inspiron 7567 Gaming - Battery and Hinge problem.

You'll need to start by transferring the warranty to India -- however, this requires:
1.  Upgrading the warranty from depot repair to onsite service -- this will cost a couple of hundred dollars.
2.  That the model is sold in India -- if it's not, the warranty cannot transfer.
To transfer:
Then contact Dell India or US for repair.

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Hello,I'm owner of Dell Inspiron 7567 (1Tb SATA disk is used).I'm pretty interested in Intel Optane 32GB M.2 2280 PCIe 3.0 x2.But it was found that other Dell Inspiron 7567 user have the problems with Intel Optane -

The official answer of Intel Corporation:"Hello Jefersongfelipin,We understand you would like to use Intel® Optane™ Memory Technology but the software does not work to enable it.We'd like to inform you first that, the Intel® Optane™ Memory Technology, was first targeted to work in desktop computers. For laptops or mobile systems will be available at a later date. For more information, you can check this link.We do know that, even if your laptop meets the requirements, the reason why it may not fully work is that the BIOS is not Intel® Optane™ ready and will require at least the Intel® RST version installed on it.Manufacturers should provide this BIOS update, so it can fully work for this purpose.Please let us know if you require further assistance.Regards,Nestor C"
Are there provided any fix to the problem?Does the latest at the moment Inspiron 7567 BIOS driver (01.00.07) support  Intel Optane?Thank you.

Answer:Deos Dell Inspiron 7567 support Intel Optane?

Right now, no - your system has no optane support.  
The Dell systems that do support Optane are listed here (and are all desktops)

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few weeks ago, I have bought Dell 7567 in following configuration:
CPU:  Intel Core i7 7700 HQ
GPU: Intel HD Graphics 630 + NVIDIA GeForce GTX 1050Ti
HDD: 1TB 5400rpm

Although the notebook seems to be powerful enough, I am having problems when it is connected to the external monitor (via HDMI, I have tried different monitors and cables):
1) When the notebook lid is closed (or the Windows Display settings is set to "External only"), Windows is very slow, all the animations are lagging. When both notebook screen and external monitor are on (set to "Duplicate"), everything is fine.
2) In games, I have a noticable FPS drop (up to 20 - 30 FPS in Witcher 3) when playing on external screen (even on "Duplicate" and "External Only" modes). I can have full FPS just when playing only on notebook screen.
I was not able to solve this problem (probably it's some bug in drivers from Intel). I have tried more different drivers (from Dell and also stock Nvidia/Intel) but without success. Currently I am using the latest ones from Dell website. 
I would be very happy if someone could help me to solve this problem as it drives me crazy to not be able to enjoy full (gaming) performance of this laptop.

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Although the notebook seems to be powerful enough, I am having problems when it is connected to the external monitor (via HDMI, I have tried different monitors and cables):
1) When the notebook lid is closed (or the Windows Display settings is set to "External only"), Windows is very slow, all the animations are lagging. When both notebook screen and external monitor are on (set to "Duplicate"), everything is fine.
2) In games, I have a noticable FPS drop (up to 20 - 30 FPS in Witcher 3) when playing on external screen (even on "Duplicate" and "External Only" modes). I can have full FPS just when playing only on notebook screen.
any solution?

Answer:Dell Inspiron 15 Gaming (7567) + external monitor = (performance) problems

Hi mahdi1994,Thanks for posting.Apologies that your computer is not working the way you expected.  Other users with a similar issue as yours have reported success by updating the BIOS and/or disabling Turbo Boost.  You might try those to see if it resolves your issue.Here is some information you may find helpful:

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Hi all,
I am planning on purchasing the 15" 7000 laptop shown below:
I would like to add an additional HDD, but don't want to get one that wouldn't fit! I ideally want a relatively high capacity, at least 2TB. However, anything above that would be better. Does anyone have any suggestions of a compataible HDD?

Answer:Inspiron 15 7000 Gaming - HDD compatibility

Hi Cosmos12,Thanks for posting.Here's a forum post that addresses this issue:

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Does the Mini Vacuum Cooler fit at the back air vent?
The cooler is too small i think as what i've seen at youtube. 
Please answer. Thanks!

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I got a new dell gaming laptop less than 2 months ago. Yesterday I turned on my computer and noticed that even when the actual fans were making almost no noise, there was still a fairly loud and irritating sound coming from the right side of my computer. After listening to it to see where it was coming from, it seems like the source is the right bottom vent, but I'm not 100% sure. Also, I'm running windows 10 and just now updated the BIOS.

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           I've been having problems with the screen of my Inspiron 15 7000 gaming. The screen turns to still static if i close the laptop and open it again and the mouse is semi-visible but is still just a lighter square of static that i can move freely. I started having this problem (along with some screen flickering that no longer appears) after connecting my laptop to a tv through an HDMI cable. Can anyone help me fix it?

Answer:Screen problems with Inspiron 15 7000 Gaming

I'd suggest updating the System Setup(BIOS).Please follow the instructions in link below to safety install the latest BIOS version.
Update System Setup (BIOS) for a Dell Computer (Official ...

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Dear all,
Yesterday I received the new Inspirion 7000 gaming (7567). As it only has 256gb in the m.2 ssd slot I wanted to add an extra SSD in the HDD area. I tried to add a Crucial MX100 which I had in an old computer but it won't find it. (Both in BIOS as in Windows System storage). I already tried changing configuring the disks from RAID to AHCI but this doesn't work.
Are there any known compatibility issues between Dell and some SSD's manufacturers or are there any other solutions?
Thank you in advance!

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Hi, I'm thinking of getting the Inspiron 15 7000 gaming but was wondering why they don't sell the red version in Belgium. Also, do they ship them with the upgraded IPS screen instead of the old TN panel?

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Good day,
So i have a Dell inspiron 15 7000 gaming laptop. It won't start up at all. (yes the battery has charge in it) When i click my power button the white led on the button lights up for like 0.5-1sec then closes after.
it won't startup on battery and won't starup while it is connected to the cord. i also tried disconnecting the cord and battery and hold the power button for like a minute then tried starting the laptop up on cord only and battery and after both.
still the same problem happens led on power button lights up for like 0.5-1 sec then closes after and nothing happens.
extra info
-i don't think the problem is my charger when i connect it to the power output the charger lights up and when i connect it to my laptop the charger stays lit up also then a light starts to light up infront of my laptop.

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 need the win7 driver for the laptop I bought yesterday, I can not use win10 

Answer:Inspiron 15 7000 Gaming Series -7577

If you can't find the drivers on, you'll have to find them yourself . That is if the drivers exist.

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I have an Inspiron 15 7000 gaming laptop (4k screen, 7700HQ model) and I wanted to some 4k video I downloaded but the playback is practically unwatchable since it is choppy and sometimes the audio stops just so the video can catch up. I know that the 4k video file is OK since it plays perfectly on my 4k tv, but with specs like 7700HQ and 1050Ti 4k playback shouldn't be an issue, especially since Kaby-Lake chips natively support 4k content.

Answer:Inspiron 15 7000 gaming 4k playback choppy

Are you running from a native SSD, or a hard drive?

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Hi all! Please advise which is less expensive to upgrade, RAM or 1TB drive? Have two choices, one is with 128SSD + 1TB & 8GB RAM an other with RAM 16GB DDR4 + 512SSD? It is $200 difference. Which one you would buy? Thanks in advance!

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Have just bought a new Inspiron 15 Gaming and noticed that the battery doesn't seem to last nearly as long as the reviews I read. I haven't done a formal check but seem to get only around 4 hours of use, and not particularly hard use (I don't use it for gaming or much in the way of graphics) as it's for business.
Is there any way of checking whether the battery is actually the battery that the configuation says it is? This should be a 451-BBPZ : 74 WHr, 6-Cell Battery (Integrated). I would expect a 74 WHr battery to last a full working day, especially when new. I guess I could take off the bottom cover to check but wondered if there was some other way. There didn't seem to be anything in the BIOS that identifies the battery.
I should add that I'm running Linux.

Answer:Inspiron 15 7000 Gaming - correct battery?

Your power management settings should list the battery type - there's only one for this model.  And 4-5 hours is about all  you'll ever get from a gaming system like this - especially if it has an i7 CPU and/or a 4K screen.
Even the 97 WHr battery in the XPS 9560 doesn't do much more than 6 hr. with integrated video and a 1080p screen.
If you're looking for all-day battery run, get a system with the smallest, lowest resolution screen you can live with -- and an i3 or Celeron CPU.

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I'm going to install a NVME m2 drive, and read that in order to get the full speed, my motherboard needs to support PCI E 3.0 x 4 and not just (x2).  I can't seem to find the info - checked the stickes too.  
Any help would be appreciated, thanks.

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I purchased this configuration and wonder if it can be upgraded to 32GB RAM:

Inspiron 13 7000 Series (Intel) - 7378
7th Generation Intel(R) Core(TM) i7-7500U Processor
16GB Single Channel DDR4 2400MHz (16GBx1)

The service manual @
The Inspiron 13-7378 has two SODIMM (RAM) slots, which are accessible by removing the base cover.
So, there are two slots: one is occupied with a 16GB SODIMM and the second is empty.
The manual also says
Your computer supports 4 GB, 8 GB, 12 GB, and 16 GB dual-channel DDR4 memory of up to 2133 MHz.
I read this as "16GB DDR4 memory can be used." But, I wonder if Dell means "the total capacity of the computer is 16GB."
According to
the CPU supports up to 32GB RAM.
Question: has anyone installed a second 16GB SODIMM, to increase the notebook's memory to 32GB?

Answer:Can Inspiron 13 7000 (7378) support 32GB RAM?

Hi renh0ek,
Dell Inspiron 7378 supports 16GB of maximum memory. The processor supports 32GB of maximum memory but Dell has not tested the system with 32GB memory on it. You can have try on it

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I bought a Dell Inspiron 15 7000 Gaming laptop yesterday, and it's all great, except for one thing that kept me up for hours last night without getting very far. In short, Realtek High Definition Audio does not seem to be available or even compatible with the system.
The Problem
Realtek High Definition Audio and all of its features are missing from my laptop, in particular:

Realtek HD Audio Manager is not present on my system.
The tab for enhancements for recording devices (containing noise suppression and acoustic echo cancellation) is missing.

What I have tried

Installing audio drivers from Dell's website. I think this may have changed the name of the sound controller under Device Manager from High Definition Audio Device to Realtek Audio, but other than that nothing changed. This is in spite of the fact that the installer states that it is a Realtek High Definition Audio driver.
Updating the audio drivers via device manager. Device manager states that the drivers are up to date.
Installing audio drivers from Realtek's website. Attempting to do this left the installer in an endless loop, stating that it was trying to uninstall the current drivers, restarting, and then simply repeating the same process. It seems that the previous drivers simply 'respawn' as soon as the system restarted. So then I tried:
Uninstalling the drivers and then reinstalling using the installer on Realtek's website. I tried using both Device Manager and Control Panel's ... Read more

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My Delll Inspiron 7000 gaming laptop with GPU Nvidia 1050TI get heats up very fast when gaming.
Is it normal for the laptop to heat up that fast and until what temperature can this laptop operate without damaging its component?
Im connecting this laptop to a TV with 28 inch screen and set it to 1080p resolution with HDMI cable playing Dota 2. (Best looking resolution set on dota with 120 maximum FPS) (Size : 1920x1080 60Hz)
Im wondering will my laptop be ok if I continue to operate with such condition or should I reduce the resolution and FPS because the laptop is very hot and the fan is spinning fast and loud.
Any suggestion can my laptop support such game play and what temperature can this laptop operate without damaging it?

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When i start playing games , theres a loud fan noise which is bothering me so much. Anyone help me with this. I just bought this laptop a day ago.

Answer:Dell Inspiron 7000 Gaming Loud Fan Noise

Hi jmrocksmen1,
Please update BIOS to the latest version. You visit and enter the service tag. Click drivers and download on the left hand-side. Then click find it myself and install the latest BIOS.
Let us know if this helps.

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I received a Inspiron 15 7000 gaming laptop for Christmas and so far whenever I attempt to download any program like Steam, Blizzard Battle Net or Origin the screen will freeze and display this. I've called tech support four different times to fix this problem and seemingly we've done everything but nothing will stop the screen from appearing. I've checked the hardware with F12 and D buttons many times, factory restarted the system, and installed BIOS updates, Intel Graphic updates and NVIDIA updates as well as run tests for both. While running one of the tests for the video graphics, the laptop also gave me a blue error screen which was the cherry on top of all of this. I was also directed to a call with software home support with dell which they offered to look at it for a fee of $120 which I cannot pay. Is there anything I can do before I have to just return the system? 

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  Hi, I had bought my laptop in late September of 2016 and am just outside of my warranty period.  I use this laptop for school work (involves some autocad and waveforms 2017 work).  Recently the display has started flashing black with it being more off than on.  This makes the laptop unusable for me as I now have to connect it to an external monitor to use it.  With the desktop extended or cloned the external monitor works fine through HDMI and the laptop screen flashes and pulses.  Some times the screen works fine for a minute and then will go back to flashing.  The first couple of times it happened was while in fullscreen mode watching youtube.  I would close chrome and it would start working normally.  This put me down a software path. 
  I have tried updating both the intel video drivers and the Nvidia drivers.  My current drivers are Nvidia: and Intel:  I recently also updated my BIOS drivers to 1.2.4 to try to solve this issue.  No adjustments I have made in software has made it better and it seems to be getting worse with time.  The screen on this one is the 4k touchscreen.  I mostly keep it in 1080p though due to software compatibility issues. Even with the screen flashing the touchscreen still functions normally and tracks at all corners.  I am hoping this is not a hardware issue as I will be extremely disappointed if that is the case.
  Update... Read more

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Title says it all! I recently purchased a Dell Inspiron 7378 that comes with a 256GB Hynix SC308 SSD. I would like to save up and upgrade to a larger SSD, preferrably NVMe if the motherboard supports it. Does anyone know?

Answer:Can Dell Inspiron 13 7000 (7378) support NVMe?

Hi absolutpleb,
Inspiron 7378 supports only M.2 SSD up-to 128GB/256GB/512GB.
If you have any other query, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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My laptop that was purchased within the last 2 months keeps crashing after I try to load it from sleep mode. Any way to prevent this?


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I just got my laptop 2 days ago and it almost immediately started doing this to me. When I open the lid all I will see on it are gray lines with the mouse being a square shaped slightly off color gray line area. When it does this I have to completely power down my laptop to make it go away. Once I power it back on again it works perfectly fine though.
How do I fix this on my own or do I have to send it back to dell since its a faulty laptop? I really don't want to send it back though so any help would be greatly appreciated.

Answer:Inspiron 15 7000 gaming has grey vertical lines after opening the lid

Send the system back for replacement - the other option is a repair, which will also require sending the system back -- and makes little sense on a brand new system.

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This morning, I was working at my job and opened my computer to a patterned green screen.  I moved my mouse around and i could see a box where i was moving my mouse.  so I restarted my laptop by holding down the power button and it worked fine after that.  Then I closed the lid and it happened the next time I opened the lid.  So i tested it.  When I closed the lid and opened it again, the light on the power button went off.  When i clicked it, the screen was a patterned green again.  Here is a picture of the screen.

Answer:Patterned Green screen issue Inspiron 15 7000 gaming

Please run the computer LCD built-in self test (BIST) by following the steps in the video below:

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After the last automatic driver update the screen gets gray fuzzy after waking from sleep. Other people are also getting the same problem (see this forum). The problem seems to be happening only with this laptop in particular and, therefore, I ask Dell for help.
Please don't tell me to rollback the driver and edit the registry to stop automatic updates.

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Dear Readers,
I've been having some trouble with my newly bought laptop. I have been using it for about 2 months (daily) and recently a problem has occurred. Namely, when my laptop goes in standby mode, and I turn it on, the screen shows colored/grey stripes.
I have already looked if it did the same when in the BIOS, this showed nothing strange. Also, when I attached my laptop to another screen during the occurring problem, it showed the normal screen on the external screen and I could execute everything.
I would appreciate a little help with this problem. Please let me know if you have any solution in mind.

Answer:Dell inspiron 15 7000 Gaming - problem standby mode

Roll your integrated HD graphcis driver back. Dell keeps updating my *** and breaking it. Rolling back the driver has been working.

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Recently whenever i attempt to play a game on my laptop (Inspiron 15-7000 7559) it powers off, just like that, instantly (not rebooting). It depends on the game/settings how long it takes but usually around a few minutes and it powers off to black, without a blue screen or whatever notification.
First thing i did was testing different drivers for the gpu, with no result. 

So i started searching the internet ofcourse and i found everyone saying it's due to overheating. I have cleaned the laptop of dust, but there really wasn't that much. Then i reapplied thermal paste (arctic silver 5), it lowered temperatures a bit but not drastically (I have no warranty left so it's no problem opening it).
Temperatures of my cpu never go above 89 degrees C. gpu around 65 while gaming. Seems pretty normal to me.  
i also reinstalled the bios with the original dell driver, same with the gpu driver. still no result.
The event log wasn't really that helpfull because it never gave any reasons, only that the shutdown was unexpected.
I also used MiniToolBox and that gave me a few errors with more info, if necessary i can post those here as well. 
i also tried a full reinstallation of windows with no result.
so yeah i'm desperate by now.

p.s. Minecraft seems to run fine, even on all settings maxxed through the roof.

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Hello, I'm basically having the exact same problem as referenced in this thread : 
I received the laptop yesterday. It came with the 256gb Toshiba NVME SSD and an empty SATA slot. After updating windows and installing the latest drivers from the dell driver support page (included the latest bios, version 1.1.3) I turned off the machine and installed a Samsung 850 EVO 500GB SSD in the spare SATA slot. As in the referenced post when I turned the laptop back on the hard drive was not seen by the BIOS, Intel RST, or Disk Management within Windows. The BIOS is set at it's defaults which are UEFI and RAID I believe. I went through the Dell Diagnostic and no issues were found, the laptop performs perfectly except for this issue.
I'm happy to go through troubleshooting but in the linked post user ttmcmurry has really went all out documenting the issue so I'm not sure what I can add on that would be helpful.

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I have a new DELL Inspiron 15 7000 Gaming with a pre installed Ubuntu.
Now I like to install a Microsoft Windows 10 with DVD and USB ROM Drive.
Several tests failed, installation is not possible, update of drivers for CD-ROM (2015)
is not possible.
Error code 2000-0122
Error code 2000-0144 
additional Errors appear
Intro (Anleitung) German

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I am just about to make a purchase on the Dell Inspiron 15 7000 Gaming (7567). I would like to use this with external monitors via the HDMI port (and leave the laptop CLOSED). I have seen that some people have experienced issues with this: 
-lag/stuttering on the external monitor
-black screen on the external monitor
-video drivers crashing

Has anyone else hooked up external monitors via the HDMI port? Have you experienced these types of issues?

It would inform my decision to buy or not.

Thank you,


Answer:Can i connect an External monitor on Inspiron 7567 Laptop??

Is the Intel or Nvidia graphics card capable of problem free external monitor use?

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The problem still exists even after Dell repaired the laptop. It took two weeks to get the repaired laptop back from Dell.

The problem is:
When I plug or unplug the charger while playing music/video on laptop, the laptop is freezing with buzzing sound for 1-2 seconds when the laptop begins charging. Even after Dell repaired the laptop, the problem still exists.
Tried installing the updated drivers, the laptop works fine only for a short period and then after some time the same freezing with buzzing sound problem comes back.
Also, if the laptop is restarted it works fine for a while and then the same freezing with buzzing sound problem comes back.

Not satisfied with the Dell and Dell repair services.
Need help with this problem.

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Got my new inspiron 7567 laptop yesterday and found out that i only heard sound through the left speaker everytime. Went through the audio test for left and right channel output on youtube and tried to windows test option in playback devices windows 10,still everytime even if the animation says it playing through left and right speakers separately i still get audio from the left speaker both times.Is there some setting i am missing out on or is it a hardware issue.please help 

Answer:Audio playing through left speaker only on dell inspiron 7567 laptop

sandy5837Is there some setting i am missing out on or is it a hardware issue.
Hello. This is the audio hardware test for the laptop's internal audio hardware. It works differently from the other tests. If no sound is heard through the laptop's right speaker during that test, then the cause is hardware failure. If it passes, then it's software.
If it is software, then download and install a fresh copy of the audio driver. Get it from your model's support page, or I can give you a link. Installing a fresh copy will re-set the audio settings, which would fix it if the cause is mis-configuration of the settings.

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When I try and start my Dell Inspiron 7000 laptop it won't boot up???
I just finished installing Windows XP. Now when I try and start it, it won't boot up. You can hear it spin up. It tries over and over but won't ever boot. Does anyone have any suggestions?

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Hey all!
I seem to have gotten a miniscule amount of blue ink on the cover of my black Dell laptop - the cover is matte and smooth, and I've tried a rubbing it with a bit of warm water and also tried hair spray. It hasn't budged! Does anyone have any suggestions? I might head over to Best Buy with my computer and see what they would suggest. Thanks!

Answer:Dell inspiron 13 7000 2-in-1 -- ink on laptop cover?

Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id and the picture of the cover.
To private message: please click my DELL-username and send me a Private Message
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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My Inspiron 13 7000 laptop video has aliens!  I'm not sure how to explain.  The cursor seems to be inhabited by aliens.  Going crazy without any human interaction at all.  Usually the calendar starts popping up erratically and the cursor jumps around the screen - disabling any productivity at all.  Unable to upload the video as it is too big.  Appreciate any assistance from others! 

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