Computer Support Forum

7537 trackpad freezing randomly

Question: 7537 trackpad freezing randomly

I've had an issue that has become more frequent over the last month or so with the laptop, when regularly browsing the trackpad cursor will freeze for a couple of seconds and then be fine again. Could the trackpad be failing? I still have complete care warranty on the laptop if that is the issue.
I'm just wondering are there any diagnostic tests I can do to check if this is a software/hardware problem?
I don't think it's a system resource problem, i've looked at the tast manager and CPU/RAM/Hard Drive usage rarely goes above 50%.

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Preferred Solution: 7537 trackpad freezing randomly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi I'm using an Acer Aspire 5942, which I got about 5 days ago, It was all going fine until yesterday, when I was using the mouse it randomly stopped working, so I restarted my laptop and it worked fine, today the same thing has happened twice.
The little Synaptics icon in the taskbar shows that there is a finger on the trackpad, but plugging in a USB mouse works.

Answer:Laptop trackpad randomly stops working.

I've also just noticed that in "Devices and Printers" in the control panel, GEORGEOS-PC (my laptop) has an exclamation mark on it, saying needs troubleshooting.

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I think I found a new one... While testing an X1C, I've had users report, and witnessed myself, a strange issue. Documents will randomly zoom in/out, the user can be not touching anything, and whatever the active window is will start zooming (if capable). After thinking about it for a bit, I disabled the Pinch-to-Zoom touchpad feature through the UltraNav settings. This stopped the random zooms. Next began random rotations (another gesture feature of the X1C's touchpad). All this occured while the laptop lid was closed and the user was using external monitors, and mouse and keyboard. The exact setup is:X1 CarbonLenovo USB 3.0 Dock2 Monitors connected to dock via DVI1 Monitor connected to dock via USB using an EVGA UV+ 39 adapter This issue has occurred twice now, with two different X1C's, only for users who are using the 3 monitor setup outlined above. I believe it to be a conflict between the EVGA Display Link driver and the UltraNav driver. How that exactly works out, I don't know. But when those 2 factors are thrown into the setup the touchpads gesture features gain a mind of their own. I just updated the UltraNav driver from to The EVGA device is running the 8.1 Preview driver.  We will see if that nets any results. I know I have the option of eliminating the EVGA device and instead using the mini Displayport to VGA adapater, however I'd like to cut down the amount of external devices the user has to plug in ... Read more

Answer:X1 Carbon - Trackpad randomly zooms/rotates

Driver update did not resolve issue. Currently the only work around I have found is to disable trackpad gestures all together (if you just disable pinch to zoom it starts randomly doing a different gesture). Going to contact Lenovo directly and hopefully find a different solution, or at least make them aware of the issue.

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I have a MacBook Pro running Windows 8 (via BootCamp) and I was running games on Steam.

Randomly, the game froze, and my Xbox 360 controller stopped responding. When I exited out to try and fix the problem, the trackpad stopped working completely and the whole thing froze.

Upon restart, the trackpad simply doesn't work (still doesn't) and I have to use a mouse to control it at all.

I reinstalled all of the BootCamp drivers, and it still doesn't work.

Any idea why this could be?



Answer:TrackPad Driver Randomly Stopped Working

Found a fix. Just needed to go to Device Manager, found two errors with the trackpad, selected "Properties" then "Resintall Drivers", selected the drivers from the list (in WindowsSupport folder) and then updated them and everything works again.

Thanks anyway!

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Up until recently my laptop was working fine.  But now, for some reason, the trackpad just decides to randomly freeze.  Sometimes I can use my laptop for about a minute and then the cursor freezes and usually the only way to get it to be responsive again (Windows 8.1) is to press the Start key on the keyboard to go to the Start screen, press it again to go to the desktop and so on, cycling between the two and then I briefly gain control of the cursor again, I move it around, sometimes cannot click, it freezes, repeat cycling between the Start screen and desktop etc. I don't really want to have to restore my device so what are my options to resolve this?  It is really annoying.  Plugging in a USB mouse works fine for the USB mouse, trackpad still keeps freezing intermittently.  Uninstalling and reinstalling the drivers does nothing, changing the trackpad option in the BIOS does nothing - any ideas? Many thanks. Ian


Go to Solution.

Answer:ES1-111M trackpad freezing

A new BIOS version V 1.08 was released to resolve the touchpad issue.However since the latest version V 1.10 ia avaliable you may directly go ahead and update it  To check the BIOS version, press and hold the Window logo key and tap X on your keyboard, click Run and type msinfo32 in the Run box and hit the Enter key. In the System Information window, click System Summary and locate your current BIOS Version/Date to the right. Here's the weblink to dowload and install BIOS update  Download BIOS   Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.  

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Hello All. I am getting a llitle sick of posting about this. My ES1-111M-P156 is now running Windows 10 and the trackpad still freezes at random.  Device has been to service center repeatedly and been checked and fixed and issue still comes back.  Even as I write this, the cursor jumps back magicallly by itself making typing a real pain too. Inside Device Manager, under Mice, I only have a HID device listed, do I have the right drivers? Thanks. Ian

Answer:Still having issues with trackpad freezing on my E...

I guess you could send zlp a private message or read his post (see last post) in link below.  Or contact Acer Support and have them read zlp's post.

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In November, I was given the HP ELITE X2 as a gift for my birthday. However, immediately I noticed an issue with the trackpad where it freezes at random. In the beginning, the computer would freeze maybe once a day. However, as time goes on, the freezing has become more frequent to the point where now it is almost unusable. I looked at the forums and a lot of people who have HP devices seem to be having this issue as well. I tried downloading and installing the file that HP suggested which supposively fixes the issue and updated all my drivers to no avail. I tried going to online chat but as soon as I selected the HP ELITE X2, it indicates that this product has been long retired. How is this possible considering that they are still selling this tablet on their website? Furthermore, when I called the tech support line, there was a long queue which eventually ended up with a "technician" sourced from India who was unable to comprehend the issue. Any help to resolve this issue will be appreciated. 

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I recently installed windows 7 ultimate on my new laptop. The laptop i have is the MSI GS70 stealth pro. I bought it used so i dont really have warranty, but its working well and I think its more of a settings issue. Whenever i plug in my wireless mouse's usb, it starts installing the driver software, and then it freezes my trackpad, and the mouse doesnt work either. Moreover, it is the same with my ps3 controller. However, it does work with the hard drive (it doesnt freeze). Any ideas?

Answer:Trackpad freezing issue

what was the original os? did you go to the laptops manufacturers website and download the proper drivers for your specific laptop model after the new install?

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So, the trackpad on my ES1-111M is freezing up again and just stops and becomes unresponsive. Pressing FN+F7 to turn off the trackpad function and then turn it back on again sometimes 'releases' it.  A plugged in USB mouse works fine. I have updated the BIOS as instructed in my previous thread, it worked better for a while then back to freezing up again.  I have tried to update the driver and I even completely reinstalled Windows and factory reset my Acer Aspire, again, worked great up to a point and then just started freezing up again. Any thoughts or suggestions on how to solve this?  Could it be a hardware issues and nothing to do with Windows?  I have not even had the device for one year.  The trouble is that the issue is intermittent and does not always happen so I am worried Acer support (in Thailand) won't diagnose and test the machine enough and will see it works and assume it is fixed without any real investigation. Can I try any other drivers for the trackpad (Windows 8.1) from another Acer model to see if that helps? Many thanks - Ian


Go to Solution.

Answer:ES1-111M trackpad still freezing

Excellent, glad it's working again.

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I am having problems with the touchpad - it will work, stop working and then work again.  Other users have described this problem in a different thread.  I am posting this message to begin a new thread specific to this issue. I also have issues with two finger scrolling but will try downloading the new drivers mentioned in another thread. I purchased my Yoga 900 from Best Buy on 1/31/16.  It is the i7, 16GB RAM, 512GB hard drive version.  As other users have stated, I would not expect to have these issues from a "premium" 2-in-1.  Maybe I should have considered competitors from HP or Dell.... -Kyle

Answer:Yoga 900 - trackpad freezing

Yoga 900 - Touchpad does not scroll sometimes :Please follow the above thread. The driver update should solve the problem.

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Hi guys. My trackpad will occasionally flip out.  If I'm scrolling with my fingers, it will stop moving and decide that I told it to start scrolling, or it will decide that I want to zoom text, or it will stop in its tracks and turn the cursor into the Move Window cursor.  Sometimes it will stop and then start moving in a half-circle, and it seems to then be really sensitive. I run Windows 7 x64. I installed the OS from scratch, and I was careful to follow the lenovo "installing OS from scratch" instructions on their website.  I fully realize that the order of driver and software installs matters with Thinkvantage stuff. I do IT work and I've deployed many Lenovo laptops to employees over the years.  I don't think it's anything I'm doing wrong, but you never know! Just to see if it was an issue with my windows install, I reinstalled Windows yesterday, and I'm getting the same behavior. I also tried to install Synaptics drivers and I see the same behavior.  I have an Ultrabase dock, and it doesn't only do this after docking.  I can reset the machine after it's off the dock and it'll still do this after a while. I noticed that after it does this, the settings for the application (inside Ultranav tab on Mouse Control Panel Applet) seem to not be what I set them to.  It did the exact same thing for the Synaptics software.  For instance, I had enabled 3 finger gesture support, and then after it flipped out,... Read more

Answer:X201T trackpad issues - randomly tries to scroll, other bad behavior

Did you ever solve this problem?  In the last couple weeks, I've started to have the exact same symptoms. After using the machine for some period of time, the trackpad just stops responding correctly. Mostly it just becomes "unresponsive" but in IE, it tries to randomly scroll, zoom - almost anything but the simple cursor move I'm trying to do.  Rebooting always makes it work properly again - for a while. X201T, Win7-x64

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More and more I'm finding that the cursor randomly jumps all over the screen when I touch my trackpad. Also instead of scrolling with a 2 finger touch it zooms instead. Never had this problem when I first got the computer and it started happening a lot within the last 2-3 weeks. Could this be a hardware issue such as a lose connection or electrical short? I haven't changed any drivers or installed updates so I'm inclined to not think its a software problem. Anyone else having issues like this?

Answer:Trackpad randomly jumps and zooms instead of scrolling on x220Tablet

My x201 was refurbished and when I got it, and the touchpad was a nightmare. The cursor jumped all over the screen, it started often to zoom instead of scroll (or started zoom without a reason) and sometimes half the pad stopped working. I called the Lenovo service here in Sweden, and the next day a guy came home to me, changed the mousepad with a new one and afterwards it worked perfectly. This was 4 months ago and it has been working perfectly since then.

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Has anyone else experienced an issue where the trackpad and point of their T431s stop working? My trackpad and trackpoint cut out simultaneously and at random times. Sometimes they will stop working for a few seconds, other times I cannot get the trackpoint to work until I close and reopen the laptop. I have taken this to my university IT people and I have installed all the latest drivers but the issue still persists.This issue has been plaguing me for months, so please any advice is helpful. 

Answer:T431s trackpad and point randomly stop working

Hi T431suser,
Welcome to Lenovo Community Forums!
I?m sorry to hear that you are facing the issue with Touchpad on ThinkPad T431s.

Please check if the issue persists in Windows safe mode also.
Check the sensitivity of the touchpad setting from control panel, below is the link for setting up the sensitivity.

Please click here to visit the link to setting up the touchpad sensitivity.
Hope this helps. Do post back if issue persists!
Best regards,

Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I could really use some help with this. I've searched all over the net and there isn't a real solution to this. Most threads are closed or never answered. I have a Dell Vostro 1510 and everything works fine but when doing things fast or under high cpu load my trackpad locks up for a second and if I try to keep using it it will trail slowly until I stop for a second then go and it works again. Something is temporarily locking it up and it can be very annoying during some things.

It is a Synaptics PS/2 Port TouchPad. Using "device driver update" produced no new hardware that matched better than what I have currently. The funny thing I noticed is the device drivers for my model on Dell doesn't match what I have..

None of those 3 under Keyboard/Mouse match what I have. Or do they? I matched the synaptic version and it didn't match anything there. Here is a list of my shipped system specs:

System Summary

Service Tag: 8NWXPJ1 Change Service Tag
System Type: Vostro Notebook 1510
Ship Date: 6/13/2009
Country: United States
Quantity Parts # Part Description

1 F926D Processor, T5670, 1.8, 2MB, 2C Core Merom, M0
1 UY685 Cord, Power, 125V, 2.5A, 1M, C5 Dual, United States
1 F723F GUIDE..., 1510/11, VOSN, ENGLAND/ENGLISH...
1 J483C Keyboard, 84, EN-US, Single Pointing, TS S/M
1 G565C Assembly, Compact Disk Read Write/Digital Vide... Read more

Answer:Vostro 1510 Touchpad/Trackpad Freezes Randomly

Ran the Dell diagnostics and using the symptom tree I ran the 2 tests that fit this issue (I guess it's a real common problem for it to be standard in the system tree) and it didn't detect any errors/issues. All passed. By the way, to clarify what I meant by High CPU Load I was speaking of the cylinder light on the keyboard dash. I think that's actually for the HDD not CPU. So again it seems to happen when the hdd is already under load.

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I've been having an issue with my X270 laptop since I bought it. The laptop is running Windows 10. What happens is randomly (this can take weeks, or days) the trackpad and pointing stick completely stops working. The only solution is to uninstall the drivers and reinstall them using an external mouse. I've tried various versions of the drivers, including the latest, and it still continues to happen. Any solutions to fix this?

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Myself, along with a couple of other people on this forum have been experiencing the exact same problem. I also found some other people on other virus help forums who have the same problem as well. This new ?virus? seems to be spreading, and no one seems to know what to do about it. It just started during the beginning of April.

The main problem is that my computer just keeps randomly freezing. It can happen every 10 - 15 minutes or even up to an hour. The computer just freezes and you can?t do anything except for seeing your mouse move around. Ctrl alt delete does nothing at all either. It just locks up and you are forced to manually turn off the computer and restart it. It is extremely frustrating. It all started during the beginning of April where my computer restarted on its own, then it just started freezing up.

I ran several anti virus programs, spy ware removal programs, and an AVG scan and could find nothing of any relevance. I even had a technician come to my house and he couldn?t find anything. He thinks that it?s the memory or ram, but I highly doubt that, my laptop is only like 2 years old.

Any help would be greatly appreciated. This is a new virus I believe and it is driving me insane, thank you!

I have ran a Malware Antimalware Bites scan, AVG, Ad Aware, Spybot, and SUPERAntiSpyware scans, all found nothing.

Here is my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:31:35 PM, on 4/5/2009
Platform: Windows XP SP2 (Win... Read more

Answer:Computer keeps freezing randomly, Freezes randomly and forced to restart

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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My one-week old T540p has a problem with its trackpad freezing. It happens sometimes after I click the trackpad down by pressing in the upper-middle region. It doesn't happen for tap clicks, only real push clicks. It will happen within the first ten minutes of use, so it is not a rare problem, but it doesn't happen everytime I click this region. When it freezes I cannot move the Trackpad or Trackpoint and cannot click or tap either. It all goes completely dead. It is not an issue of my computer being busy and slowing down, as it can happen on the first login screen or when no programs are running. I can still navigate menus with the keyboard. If I plug in a USB mouse it works fine but doesn't restore functionality to the Trackpad/point. The Trackpad/point will only work again after a magic Trackpad click unfreezes it, which takes a while of randomly trying, but often I have given up clicking and rebooted to regain functionality. I am running Windows 8. My drivers are up-to-date ( BIOS settings look normal (both 'enabled'). Thanks for your help!

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If I press any of the trackpad keys the cursor is unresponsive for ~2 seconds. The problems occurs a while after booting. If I restart the machine it doesn't happen. What should I do?

Answer:Trackpad keys freezing touchpad

I noticed exactly the same behaviour after upgrading the driver to version Also when i use the trackpoint, the touchpad freezes 2 seconds..... Somehow the UltraNav driver always seems to give some kind of problems... :-( With the buttons it only happens with the red lined buttons above the touchpad. Not with the two buttons below it. --jan

--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---

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Hello, does anyone know how to cure a persistent problem I have with my L520? Its just over a year old and it has this annoying habit of freezing when I am using the trackpad. There doesn't seem to be any obvious situation that causes it as it can happen when I am scrolling up or down a page when browsing the internet, with Explorer or Chrome, but it also happens sometimes when I am scrolling in Word or Outlook. I has been happening when I am looking at PDF's too.The freeze doesn't recover itself even if I wait for a while. The only way I can get the machine to work is to press and hold the on/off button until the laptop shuts done and then power it back up. Its happening fairly regularly.Hope someone has a solution.Thanks 

Answer:L520 trackpad pointer freezing Windows 7 64 bit

That could be a memory problem. How much memory do you have? Does it happen if you only have one program running? Perhaps something is sucking up resources in the background. Have you tried an external mouse and are you using updated drivers?

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My L855-11P dual boots with clean installs of Windows 7 and 8, both with up to date drivers. Windows 7 runs perfectly but the trackpad keeps freezing on Windows 8.

When using the trackpad the cursor will suddenly freeze on screen; I have to take my finger off the pad and put it back on before the cursor will start to move. There doesn't seem to be any particular pattern to when this happens but it is very frequent, two or three times per minute.

Windows reports the driver as version dated 16.08.2012; the Toshiba site shows this driver as being updated 28/11/12.

Any advice appreciated.

Answer:Satellite L855 - trackpad keeps freezing on Windows 8

I guess this isn?t an touchpad driver problem.
I think the issue is related to the touchpad settings.

Here is a nice documentation how to change the touchpad settings in Win 8 system:

[How to change the Synaptics touchpad settings in Windows 8?| ]

In your case I recommend to change the touch sensitivity and to disable the multifinger gesture control

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I had this problem on Windows 8.1. Upgraded to Windows 10. Still same problem. Any suggestions? Love the machine but this is extremely annoying and it's getting worse.

Answer:Aspire Switch 11 SW5-171 trackpad freezing intermi...

Remove the installed drivers and restart to let Windows install them, see if that resolves the issue.

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Good evening, Every now and then, after using the laptop for a while, or getting it from sleep mode, the touchpad simply quits working as it should. Clicking by simply tapping the pad stops working, and clicking by really pushing in the trackpad itself will only activate either right or left click. Sometimes it even quits working at all. After rebooting the device the issues will be over, which makes me think it is some sort of a software issue. Also every now and then, while working in my student room, my laptop loses its internet connection. While there are many Wi-Fi signals in my student room-complex, it can't detect any of them. Then, after waiting for some time and rebooting the device once or twice, the connection will get restored, and all the other signals are back as well. Both issues aren't very huge, yet very annoying when working on a paper or so. Especially since I bought the laptop a little longer then two months ago, assuming due to it's price and the ThinkPad?s reputation (being able to stop a bullet and yet still work) this is a huge disappointment Anyone who has a solution for me for either one of these problems?Thanks!  

Answer:Lenovo W540 randomly loses Wifi connections and its trackpad/touchpad often doesn't work

I have also noticed some wifi problems on the W540. I have the Intel AC7260, and occassionally, it stops working - reporting a driver problem. When this happens, it is not working at all and cannot scan for available wifi networks - exactly like you report. However, if I do a quick uninstall and scan for hardware changes within device manager, normal operation is restored, without having to reboot repeatedly. After a while, it will stop working again - this is not too frequent, however. I assume it is a dirver problem.

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I am experiencing an annoying problem - my trackpad stopped working. I have narrowed it down to a driver issue. Because if i uninstall the "Synaptics ThinkPad UltraNav"-driver the trackpad starts working. As soon I install it again it stops. I have tried rebooting and it's no difference. When the driver is installed I cannot even the "Mouse" dialog in control panel.  I have tried the latest drivers: as well as the previous driver. Same result. I have downloaded the drivers through the website as well as with Lenovo support app.  My model is the new X1 Carbon, model: 20A7005UM5 not even 2 weeks old. It worked until yesterday. The only thing done since is the regular update by Windows 8.1. I even tried a system restore before the updates but now there is no difference.  I want to point out that, when driver is uninstalled, the trackpad works, but without all the functionality. Any suggestions would be very appreciated. Regards,Jan 

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My brand-new P50 laptop was behaving as though the left trackpad button was sticking. When single-tapping the left trackpad button, it would behave as though the "click n' drag" setting was enabled: the trackpad would override the keyboard, preventing me from typing until either the trackpad was moved again or the button was clicked again.  I work for Microsoft and have always used Lenovo products without ever having encountered an issue before, so I was more than a little surprised. I called Lenovo support, and they were less than helpful. In the end, they suggested that the trackpad itself was defective. The laptop was orvernighted to the repair depot in the southeast. Naturally, there was a three-week wait for parts - despite this being a model currently in production. Finally, after causing a stink (this is, after all, my primary work machine), a helpful support tech located parts at another facility. Another week later, and my laptop was back - with the SAME problem continuing to surface. This time I dug deeper, looking into the various trackpad settings, tweaking the various "accidental interrupt" delay settings, verifying that the "click to drag" feature was disabled, and running various diagnostics on the trackpad itself. The one interesting thing I noted was that the button-stickiness only seemed to happen in applications (IE, Word, etc.) - the button "stickiness" didn't happen when scrolling through Windows... Read more

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Hi there!

My first post here, so I should apologize in advance for my not-so-good English but the tech support in my country was unable to help me with my problem. Here it is.

I bought a new PC a few months ago and after using it for a week or two, it started to freeze randomly. And I mean REALLY randomly. It happens when I browse the internet (using Firefox, Chrome, no matter), when I watch videos (YouTube, movies on GOM Player), when I check my e-mail, when I play games and in fact - any time that I do anything. It happens like once a day, but sometimes it's once or twice a week. A few times it happened two times in one day. Then I had no problems for a week or two. I can never see it coming.

The freeze itself does not show BSOD or black screen. It just freezes the last picture and sometimes the last sound that forms a buzz. I installed a new sound card (it was the motherboard sound that was forming the loud buzz) and the buzz now happens on rare occasions only, and it's not that loud anymore if it happens at all. That's one of the reasons I think I have a motherboard problem but from what I read from the internet (and I've read A LOT) - people with the same problem had tried almost everything but no one ever posted how did they fix the problem... so I hope you'll be able to help me with this. I'm kinda desperate right now.

I gotta say I reinstalled (fresh copy on wiped hard drive) a few weeks ago and the problem is still happening. I kept only essential programs at fi... Read more

Answer:PC randomly freezing

Sorry, I didn't attach the required files. Here they are.

? OS - Windows 7
? x64
? What was original installed OS on system? - Earlier version of Win7 SP1
? Retail
? Age of system (hardware) - 9 months
? Age of OS installation - have you re-installed the OS? Less than a month, yes.

? CPU - Intel Core i5 2500K @ 3.30GHz
? Video Card - AMD Radeon HD 6800
? MotherBoard - Gigabyte Technology Co., Ltd. H77M-D3H
? Power Supply - 550W, not really sure about the brand...

Desktop PC, assmbled with different brands.

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I have reviewed some posts about these HP laptops freezing but none seem to be doing the same as mine. It boots ok and will work without a problem but appears to randomly freeze resulting in me having to reboot and then it will work ok. It did have Norton installed previously and I am now using BitDefender 2013. I'm running Windows 7 64 bit and have 8GB RAM, it's an Intel i5.

Any advice as to what this might be would be gratefully received as it's doing this much more often now.

Answer:HP dv6 freezing randomly

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First, I'm SO glad you all are here. Thanks in advance.Every 10 minutes or so my mouse and keyboard lock up. The whole systems freezes for about 2 minutes, then comes back to life. It makes absolutely no difference what program I'm working with - everything is fair game. I've run adware scans, registry fixers, spy doctors, cleaned and defragged. I've run out of ideas.I'm on a Gateway 256, Win98. Any and all assistance is welcomed.

Answer:Freezing Up Randomly

You never mentioned that you have Antivirus software... You DO, right? Also, did this JUST happen like a day ago? If so, then have you installed any new hardware/software during that time?[glb]Flame[/glb]

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Hello, yesterday i got my z51 70. And since then this laptop has crashed 4 times. Randomly, when i am doing something, like just browsing or dragging files, cursor stops moving and also pressing any keys does not help. And also my brightness key is not working. Please help.

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Hello everyone,

I'm trying to fix a laptop that belongs to a friend of mine....I thought it would be a quick fix, but I've had no luck.
Sometimes it freezes up right away, sometimes it last as long as 15 minutes. But it does fine in Safe Mode. So i don't believe its a hardware issue....

Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 8:28:39 PM, on 1/10/2011

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16700)

Boot mode: Normal

Running processes:

C:\Program Files\Sony\VAIO Care\VCSpt.exe

C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe

C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

C:\Program Files (x86)\U.S. Cellular Broadband Connect\AvqAutorun.exe

C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe

C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe

C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe

C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe

C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe

C:\Program Files\Sony\VAIO Personalization Manager\VpmIfPav.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.m... Read more

Answer:Randomly Freezing....

Last night while in safe mode i did full scans with SUPERAntiSpyware, Malwarebytes', and CCleaner.
They didn't find anything. I also did a "SFC /scannow" and it said everything was fine.

When I started up windows normally i was able to do quick scans before it froze and they didn't find anything......

Any other programs i could try?

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Hi! My computer is just freezing and I can't seem to determine a cause. At best, when I come back after being away for a couple hours I know it happens every time. But there are also times when it just feezes when I am using Chrome.

I have Bitdefender total security running, did a full system scan and it found nothing.

I also downloaded a lot of spyware programs but they didn't help either.

I am running Windows 7 Home Premium. 64 bit. SP 1

Intel Core i7 2.0Ghz

8GB Ram
Thank you so very much!!

Answer:HELP! Randomly Freezing!!

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Hmm, where to start.

About 3 months ago, my system started freezing after the screen saver kicked in. I'd have nothing but a blank screen (my option for screen saver) and the only option I had was a hard reset. I've have this system for 4 years, and has been pretty much bulletproof before this problem started. I didn't think much about having to reset, just thought that it was odd. Two days passed, computer was on 24/7, and I had to hard reset again with a freeze at a blank screen. Then, it started freezing while working at the desktop, no BSOD's no warning, just a hard lockup.

There are no events logged in the event viewer. Power saving is set to presentation (don't turn anything off). I thought that maybe it was my RAM playing up, as about 6 months before the problem started, I added another 1gig of Ram. I have since tested the Ram, removed it, reseated, swapped etc.. the system still freezes. I have purchased another PSU, this did not help. I upgraded the Motherboard BIOS, once again, no avail. I reformatted my C partition, and did a clean install of XP Pro. Using the old drivers that were supplied at the time of purchase. Still freezing. Now, to make things even more interesting. The system _will not_ freeze if I'm playing a game. I play Eve Online, and if I leave this running, the system will stay up. If I alt tab back to the desktop and start moving / copying files, there's a big chance that the system will freeze.

Thinking heat ... Read more

Answer:Xp Randomly Freezing

everest home free the computer section, there's an overclock part that shows how your memory is running(cas and bus speeds)use report at the top, quick report, plain txtthis partCPU Speed: CPU Clock 2249.95 MHz CPU Multiplier 9.0x CPU FSB 249.99 MHz (original: 200 MHz, overclock: 25%) Memory Bus 249.99 MHz CPU Cache: L1 Code Cache 64 KB (Parity) L1 Data Cache 64 KB (ECC) L2 Cache 512 KB (On-Die, ECC, Full-Speed) Motherboard Properties: Motherboard ID 63-1408-000001-00101111-063005-K8T800P$A0036001_BIOS DATE: 06/30/05 17:34:14 VER: 08.00.09 Motherboard Name Asus A8V Deluxe (5 PCI, 1 AGP, 4 DDR DIMM, Audio, Gigabit LAN, IEEE-1394) Chipset Properties: Motherboard Chipset VIA K8T800Pro, AMD Hammer Memory Timings 2.5-4-4-10 (CL-RCD-RP-RAS) Command Rate (CR) 1T SPD Memory Modules: DIMM1: Micron Tech. 256 MB PC4000 DDR SDRAM (2.5-4-4-10 @ 250 MHz) (2.0-3-3-8 @ 200 MHz) DIMM2: Micron Tec... Read more

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Recently my PC has taken to freezing every now and again. Sometimes once per day, sometimes more, occasionally twice in quick succession. Each time I'm not doing anything noteworthy, just browsing the web, watching a video, listening to music etc. The screen just freezes, I can't do anything at all. After pressing the restart button I checked the event viewer and nothing out of the ordinary in there. I don't really know what other information to post as I have no idea what's causing this. I have a good piece of software that gives me a detailed summary of my system though, so if you need specific information the chances are I can find it. I haven't done anything dramatic to my computer recently, aside from updating my GFX card drivers, except I'm fairly sure I had a crash before I updated them, so I don't think that's the cause. Any help would be much appreciated. Thanks,


Answer:PC Randomly Freezing

hi, click press ctrl + alt + del to access the task manager. then click process and tell me how many processes are running and also what is using the most main memory ie ram. if you click the memory usage text twice it will organise the processes that are using the most memory. Also click on start then msconfig and then click the start up tab and uncheck any unnecessary programs and reboot pc. you can also try right clicking on you hard drive usually c and click properties and then click tools tab and click check now and check the two boxes.

try these first then we can thin of more things. Also post your system spec that will help me alittle or another great expert in this forum.

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Quad Athlon 620 @3.5
Asus M4A78-E
2x2 GB Corsair 1600 ram
GTX 295
Corsair TX 850

CPU, NB and GPU WC'd

Just about everytime i leave the pc for atleast 2 hours running by itself, maybe doing a virus scan or something, i will come back to it, turn the monitor back on, wiggle the mouse, but it just stays in sleep mode i presume. So i end up hitting the restart button.

Then on other days i can leave it for hours and it'll be fine!

I doubt it's heat due to my cooling and the fact that i can play games for hours and experience no problems.

Any ideas?

Answer:Pc Freezing, randomly?

Try this long shot: enable sleep mode, try to bring the machine out of hibernation - if you can start with no problems, that may help eliminate the Windows half of the equation.

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Sorry if i sound like a noob, i don't really know much about computers. I have an Hp "pavilian m6" running windows 7. I bought it in August 2012. If you need more info let me know. Anyway it keeps freezing up randomly and won't un-freeze. I either have to restart it or just close the screen and wait a while and it will restart itself. So i guess either way it's getting turned off. This just started happening this week and it's really annoying. Thanks in advance for the help.

Answer:Help. Freezing randomly.


Has anything chagned this past week. in regards to, installtion of new programmes\Driver updates? Anti Virus?

How often does it Crash?

Perhaps try booting up in Safe Mode, (Turn computer on, start tapping F8 straight, then select Safe mode) And see if we can replicate the issue in there.

If in safe mode, everything seems fine. then it could well be driver related.

Do you ever get a blue screen?. As it could be an issue with RAM.

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so this started a couple days ago, not sure exactly what i was doing on the pc. anyway, whenever im watching a movie, on the internet or playing a game my computer freezes up. When it freezes the programs will suddenly stop and i cant alt-ctrl-delete my way out of it. i can move my mouse around but i cannot click anything. if there was a sound in progress usually during a freeze it will repeat over and over. Ultimately i have to reboot the system and after it comes on my computer will vary anywhere to within a hour before freezing again. Never had this issue before so i tried a dozen of anti viruses but nothing works. even cleaned the registry...still freezes. actually in the middle of typing this it froze... anyway heres the hijack log. Im a newbie so any advice is welcomeLogfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 7:38:50 PM, on 2/9/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Prog... Read more

Answer:My Xp keeps freezing up randomly--Help!

Hello,My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Please download GMER from one of the following locations, and save it to your desktop:Main MirrorThis version will download a randomly named file (Recommended)Zip MirrorThis version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs, as this process may crash your computer.Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.Double click on Gmer to run it.Allow the gmer.sys driver to load if asked.You may see a rootkit warning window, If you do, click No.Untick the following boxes on the right side of the Gmer sc... Read more

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Hello everyone,I'm trying to fix a laptop that belongs to a friend of mine....I thought it would be a quick fix, but I've had no luck.Sometimes it freezes up right away, sometimes it last as long as 15 minutes. But it does fine in Safe Mode. So i don't believe its a hardware issue....Here is the HijackThis log:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 8:28:39 PM, on 1/10/2011Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16700)Boot mode: NormalRunning processes:C:\Program Files\Sony\VAIO Care\VCSpt.exeC:\Program Files (x86)\Sony\Media Gallery\ElbServer.exeC:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exeC:\Program Files (x86)\U.S. Cellular Broadband Connect\AvqAutorun.exeC:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exeC:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exeC:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exeC:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exeC:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exeC:\Program Files\Sony\VAIO Personalization Manager\VpmIfPav.exeD:\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = - HK... Read more

Answer:Win 7 Randomly Freezing

I fixed it.......

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Question: Randomly Freezing

My desktop (Cadmium on has been randomly freezing over the last 2 days, which is bad enough. Here's the weird thing: only some windows freeze. The active window remains functional, as well as sidebar and the clock, until they're clicked. Then the only thing that works is the cursor... which is of no use. Every time, since task manager doesn't work, I need to do a hard shutdown, and at times, the system refuses to boot.Anyone have any ideas on why this might be happening? I tried a restore point, but it didn't do anything except wipe a few of the programs I installed recently.

Answer:Randomly Freezing


This is kinda important... anyone?

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So for a while now my computer has been randomly freezing. Sometimes it's a short blip and there is a whirring sound followed by a click. This doesn't lead to a hard reset; eventually the computer responds (after the click sound).
The bigger issue is occasionally it freezes and I can't do anything other than a hard reset. Yesterday it happened twice one after another. At the time I was just browsing firefox with nothing else open.
On event viewer, there's 24 Critical errors, all error 41. The source is "Kernel-Power".
I have no idea what is causing the problem, so any help is greatly appreciated (Specs in my signature).


Answer:PC randomly freezing

First, check to make sure that everything is connected on your motherboard. Sometimes things can come loose, and cause a short (so-to-speak)

Second, check to make sure all your drivers are up to date.

If all else fails, I would repair/reload the OS and see if that fixes the issues.

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Hello, Toar4ever here.

I've posted on this forum before (a year ago or so?), when I seemed to be having a freeze/BSOD issue which at the time "we" fixed with updating the vBIOS of my GPU.

My PC worked for about a year since that fix and I thought it was happily fixed, until my PC started freezing once again since the last week. I'm not sure why it is happening since I'm not getting any BSOD errors, and I'm not really finding anything in the EventViewer (don't have much experience with that) so I was hoping if you guys could help me out a bit :P

I've attached a dm_log_collector below:

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Hi there,

I was watching a media file the other night when all of a sudden the screen become distorted then turned bright white. The pc stopped responding and I had to force a shut down.

I restarted the computer only to find that I was now getting an error beep, after trying a few more times to turn it back on sometimes it would start and other times just give me the error beep.

I have tried looking for settings in the bios (this also freezes although it just seems to be the screen as I can still hit F10 then yes and the computer reboots). If I can get into windows it will only run for a couple of mins before freezing.

I have since then borrowed an old 6600gt from a friend and tried that and the computer runs perfectly for hours on end. My graphics card is a XFX 9800gx2 and is being powered by a Corsair HX1000 watt psu so I don't think the PSU is the problem.

Does this sound like the graphics card is the problem?


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Question: Randomly Freezing

Hello, ive been searching around this category "Crashes and Debugging" and it seems noone has this problem like me. So I have installed Windows 7 and everytime i start the pc, it goes into windows and the taskbar freezes. I cant click it at all. The solution all the time (): ctrl+alt+delete and esc or cancel. Is not a major problem, but is very annoying. It is not a BSOD or anything else related to these threads, is just annoying. I tried all the solutions from whole google, same thing and same thing. Sometimes stopped from freezing one hour , then again started. Please give me some solutions, any process to stop..blabla. Ive tried msconfig too, same ........

Answer:Randomly Freezing

is it happening in safe mode? Safe Mode

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Hi i am having this problem with my computer and it is really annoying me.
I just purchased a new motherboard a ASUS p5K
The problem that i am having is that evry time i listen to music randmly there are glitches like pauses and the sound sometimes gets robotic or goes slow motion.
Also when i turn my computer on the first program i open dont matter which one it is the computer goes really slow for about 10 minutes, the mouse runs like slow motion.

Here are my Specs.
Motherboard ASUS pk5
Socket Designation LGA775
Manufacturer Intel
Version Intel(R) Pentium(R) D CPU 3.20GHz
Supported Voltage 1.3 v
External Clock 200 MHz
Max Speed 3800 MHz
Current Speed 3200 MHz
Memory Type DDR2 (Buffalo Select) PC2 5300 u-55
Installed Size 1024 MBytes x2 total (2GB Ram)
Current Speed 667 MHz
Sound card EMU 0404
Video card NVIDIA GeForce 7300SE/7200GS

does any one have an idea what might be causing this. =(

Answer:PC randomly freezing

do you onboard sound or a sound card?

have you tried updating you sound drivers?


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So it all started to happen few days ago. My pc started to randomly freeze and after freeze, i got windows has recovered from crash message. Under details it said reason for crash was bsod with code 124. First thing i thought is that the reason is some kind of hardware issue. So i ran memtest, everything was fine. Then i ran prime95 but prime95 worked fine and pc didn't froze. I noticed that pc doesn't freeze in safe mode, so i thought it must be a software issue, but verifier and sfc scan gave no results. Today, it started to freeze in safe mode too. Also, my external hdd and usb sometimes don't get recognized. And, at last, it sometimes takes a restart or two to even run the pc properly(monitor doesn't turn on, nothing is going on, only fans are spinnin). So, what is it? Is it PSU issue? Or maybe cpu issue? How to even determine what is it?

EDIT: Attached two minidumps from today's crashes.

Answer:PC is randomly freezing

If you are overclocking anything, reset everything to defaults. Go into bios and set optimized defaults. Set your ram timings, frequency and voltage to manufacturer's specs, set the boot order save and exit. 0X124 is a general hardware fault but is not very specific. If you have temp monitoring programs keep a watch on the CPU temp and GPU temps. If you don't have programs, you can use Core Temp for the CPU and MSI Afterburner for your GPU. Afterburner is an overclocking software for the Gpu, but it has good monitoring features. You said you ran memtest, how long did you run it? It needs to be run 1 stick at a time in each slot for 8 full passes. Each pass has 10 tests and each pass tests something different. It will take several hours to run 8 passes, best to run overnight. Also run Furmark, but keep close watch on GPU temps and shut it down if they get too high. Video Card - Stress Test with Furmark. Let us know how everything goes.

If you continue having problems, read and follow this Blue Screen of Death (BSOD) Posting Instructions and start a thread in Putting the file resulting from the test above in your first post. You should also go to C:/Windows/minidump copy that folder and paste it on your desktop (you'll have to provide admin permissions) right click the file on your desktop, select send to and click compressed zip folder. Upload that along with the Seven Forums diagnostic report zip file.

EDIT: I have requested t... Read more

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I like to ask about my PC problem.

I have PC with P4 CPU 3.0GHz, 3GB Mem and install Win 7 Ultimate 32Bit.
It was working properly since January till now.
Last week my PC was start freezing and needed to manually restart.
I came and see this forum then installed MSE software from Microsoft and
scanned it. Found out some virus and my PC working properly nearly 1
week. Before MSE install, i have Avira and now using both.
Now I faced the same problem yesterday and all the time today.
Its freezing random order and make me annoyed.

So I like to know about the problem and how to fix it.

Please kindly help me how to check the problem and how to trace.
Is there any hardware problem or Windows problem?

How to diagnose this problem?

Pls kindly help me.


Answer:My PC is randomly Freezing

Quote: Originally Posted by kokop


I like to ask about my PC problem.

I have PC with P4 CPU 3.0GHz, 3GB Mem and install Win 7 Ultimate 32Bit.
It was working properly since January till now.
Last week my PC was start freezing and needed to manually restart.
I came and see this forum then installed MSE software from Microsoft and
scanned it. Found out some virus and my PC working properly nearly 1
week. Before MSE install, i have Avira and now using both.
Now I faced the same problem yesterday and all the time today.
Its freezing random order and make me annoyed.

So I like to know about the problem and how to fix it.

Please kindly help me how to check the problem and how to trace.
Is there any hardware problem or Windows problem?

How to diagnose this problem?

Pls kindly help me.


It is a bad practice to run two anti-virus. They all interact with the operating system in similar ways at similar places and tend to conflict badly. Please remove avira and retest. Thank you.

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Hi guys,

Here's my HijackThis Log.

Here are my laptop general specs:

System Information
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Pavilion ZV6100 (PN494AV)
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Memory: 1022MB RAM
Page File: 268MB used, 2191MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Display Devices
Card name: ATI MOBILITY RADEON Xpress 200 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x5955)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5955&SUBSYS_3085103C&REV_00
Display Memory: 128.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6525 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/1/2005 05:02:34, 225280 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
... Read more

Answer:XP Randomly Freezing

Just from your text, not paying attention to your log at the moment, it would appear to *me* to be a uTorrent issue, and not an issue with your computer, since you do not have the same problem with Ubuntu.

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Grr this is so annoying man!

I have built a pc with the components below, But the screen often freezes and I am not able to find the reason. Are using win 7. Is there a mismatch between the component i have chosen or is there anyone who can help me?

My specifications:
Cooler Master HAF 912 Plus Midi Tower
Gainward GeForce GTX 650Ti BOOST 2GB
Cooler Master GX 750W PSU
Seagate Barracuda? 1TB
Crucial DDR3 Ballistix Sport VLP 8GB KIT
AMD FX-6300 6-Core Processor

Answer:PC randomly freezing!!!!!!!!!!!!!!!!!!!!!

have you updated all the drivers from the components vendors websites?

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Hi, I've been experiencing problems with my PC randomly freezing up today. During this time, everything simply stops working; I can't move the mouse cursor and ctrl-alt-delete does nothing, and the only way to get it working again is by restarting the PC manually.

Before this happened, I had noticed that for a week or so, everytime I turned off my computer I got a BSOD for a second just before it fully shut off. But I didn't think much of it because it wasn't effecting anything else.

It's also worth noting that this only began happening about 15 minutes after I set up my new wireless internet connection on the computer - but I can't see how this could be the cause of the problem.

It's a new PC, just two months old and built for gaming. I'm using windows XP 32-bit SP3, 4GB of ram (but can only use 3.25GB with my 32-bit OS) a Gigabyte motherboard, Nvidia 9800GT video card, and an Intel Q8400 CPU

Answer:PC randomly freezing up

"After the fact" does not equate to "because of the fact" (rough translation of "Post Hoc non est Propter Hoc")
but sometimes there is a relationship.

To diagnose, it would be helpful if you would attach some BSOD minidumps.

They are found here... %Windows%\Minidump.
Attach a few of the most recent (look at the date/time information).

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Question: Randomly Freezing?

Hello, I've been registered to these forums for who knows how long. Just recently, I've had a recurring problem with my computer. Every 10-15 minutes, everything would just stop responding, no mouse, no keyboard. I'm pretty sure this isn't a hardware problem because my heatsink seems to be alright and my CPU temperature is normal. Also, the laptop I have is relatively new. I have tried defragging, spyware scan, registry cleaning, etc. Here are my computer specs and a HijackThis log if it will help any:Intel Centrino Duo Core Processers
Windows XP Home Edition
1Gig RAM
Integrated Graphics CardLog:Logfile of HijackThis v1.99.1
Scan saved at 8:38:42 PM, on 1/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.ex... Read more

Answer:Randomly Freezing?

Please download LspFix from here: it in its own folder.You probably will not need it, but go ahead and download it just in case you lose Internet access during the NewDotNet uninstall.Now go to Start > Control Panel > Add or Remove Programs On the list of Currently Installed Programs, look for and, if found, uninstall the following by selecting the entry and clicking on Remove: NewDotNetNext, search for and delete the following folders (bold):C:\Program Files\NewDotNetIf NewDotNet is not found in Add or Remove Programs, go here: to the bottom of the page to Procedure 4 and then download and run the New.Net removal tool.Restart the computer.Only (probably will not happen at all), if you lose your Internet connection after running the NewDotNet removal tool, then, do the following:-Unzip and run LSPFix-Disconnect from the Internet and close all Internet Explorer Windows-Check: 'I know what I'm doing'-Select all traces of: NewDotNet -Click the right-pointing arrows and move all instances of NewDotNet (nothing else) to the Remove pane -Click the 'Finished' button -Restart the computer~~~~Next, download AVG Anti-Spyware: the icon on the Desktop and double-click it to launch the program. Now, update the definition files:On the main screen select Update, and then select the Update Now link. Next, select the Start Update button (The update starts and a p... Read more

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Hi, I was wondering if anyone has any ideas why my system keeps randomly crashing/freezing/hanging etc whatever term you choose for it.
It happens quite frequently, and by that I mean at least twice a day!
Sometimes it can go for long periods in the day with it running fine, then sometimes it can happen over and over in a short period.
Sometimes it can happen whilst in the middle of using the computer, on other occassions I could be away from pc and when I come back find it has 'froze'.
Also, sometimes the pc turns itself on (this doesn't occur often)

I run spybot,ad-awareSE,ccleaner quite often, and delete what it finds.

I'm not sure what other info I need to tell you about.

Microsoft Windows XP Home Edition
AMD Athlon(tm) XP 2600+
256 MB RAM

I have ran Highjackthis, and below is the results.
Is there a problem in there? Or would a problem be elsewhere?

I'd be very grateful for some help from anyone!

Logfile of HijackThis v1.98.2
Scan saved at 06:44:48, on 07/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.e... Read more

Answer:Pc Randomly Freezing

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My PC has been randomly freezing since i built it ( i'm on it now so hopefully i don't freeze ). The keyboard is unresponsive ( i try caps lock and the light doesn't go on ) forcing me restart the PC.

I cleaned out my case and found that my Motherboard is Snapped a little and i see 2 lines go through it ( well i think they are? ). See Picture Below.
^On the bottom left marked in red^
I think my best bet is to eliminate the problem but that's gonna be quite hard looking for parts to test with. ( have a psu i can test on it but not a graphics card ).

My specs:
2GB Corsair RAM ( checked with memtest work fine )
XFX XXX 8800gts 512MB ( ASTRA32 is showing problems saying that the drivers arn't working or something like that )
Corsair 620 HX ( Need to test )
Temps all fine nothing over 50'C on normal internet usage.

Please Help!! Haven't been able to play games for a decent amount of time for a while!


Answer:PC Randomly Freezing.

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Around a month ago a formatted my HDD, soon after windows started doing this freezing thing which is infurating me now.

Randomly (my computer can be totally idle) the computer freezes and I am unable to revive it in any way. Everything stays on the screen as it was at the time of freezing, but i cannot do anything. The only way i have found to remedy this is to pull the power cable out of the back of the computer, thusly restarting it. This problem happens 2-8 times a day (i have been keeping a log and it is random).

I have run AVG virus, Adaware and Spybot S+D many times, and they dont fix it. This computer was overclocked when it was made (not by me) and perhaps formatting it has affected the overclocking in some way? I have also checked temperatures using speedfan, and nothing abnormal shows.

Rough system spec is as follows:
CPU Type AMD Athlon 64, 2000 MHz (10 x 200) 3000+

Motherboard Name Gigabyte GA-K8NS Pro (5 PCI, 1 AGP, 3 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)

Motherboard Chipset nVIDIA nForce3 250, AMD Hammer

System Memory 512 MB (PC3200 DDR SDRAM)

Video Adapter RADEON 9600 SERIES(256 MB)

Disk Drive ST380817AS (80 GB, 7200 RPM, SATA)

Another side issue is that i am frequently "softlocking" during WoW, though the system freezing issue is much more pertinent.

Any help on these issues would be greatly appreciated.

Answer:XP Pro freezing randomly.

Check Device Manager and see if you have any red or yellow flagged devices, indicating hardware conflicts.

Are you using any kind of "disk mounting" / virtual drive software such as Daemon Tools, Alcohol 120%, etc...

Sometimes these can cause or be involved in problems.

Any data corruption damage caused by overclocking should have been fixed by the format/re-install, so I wouldn't worry about that.

Are you certain you have your system properly configured, meaning memory timings in particular. If you haven't perused the BIOS, it might be worthwhile to check if you have non-default timings, voltages etc... Is it possible your CPU is default-clocked, but you memory is still screaming ?

I assume your CPU is single core. If it's a dual-core, did you install AMD's dual-core patch/optimizer ?

Re-read the post. When you say "was" overclocked, does this mean "is" still overclocked ? Or did it get set back to factory spec? If you don't know, you should check for sure because freezing is a classic sign of a system overclocked past it's limits.

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hi, p.c. specs=
syst info 2.gif
p.c. will randomly freeze everything, including the on/off power button; i must physically unplug the cord from back, plug it back in, & only then will it re-boot; then everything works fine for several days. i did a chkdisk, & defrag; ran adaware & norton system scan, no problems; scannow said .dll file missing or corrupted, necessary file. this has been a recurring problem for appr 2 months (maybe more?), but seems more frequent now, & getting very annoying at this point! hope u can help! i am not an expert by any means, but can troubleshoot many minor to moderate issues; i can't handle this one hope u can help!

Answer:xp pro sp2 randomly freezing-up

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I notice someone else had a similar problem and can see that his is fixed and am hoping you can help me. I posted on another help site but they haven't been that helpful.

My computer just randomly freezes, at first I thought it may be the graphics and so swapped the card but it still froze so that cannot be the problem.

Running windows XP home SP3, I built the computer in October and had a nasty virus and re-installed windows about 2 months ago but otherwise I haven't had a problem.

Here is a copy of the HijackThis log file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:22:17, on 04/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Marvell\61xx\Apache2\bin\Apache.exe
C:\Program Files\Cy... Read more

Answer:XP is randomly freezing

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can someone please help me soon... i have got hijack this but i need advice on what to do to make my system all nice again... can someone please help me, im gettin really tired of it all...Logfile of HijackThis v1.99.1Scan saved at 19:12:19, on 06/06/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exeC:\Program Files\Sophos\AutoUpdate\ALsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\WgaTray.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\CyberLink\PowerDVD\PDVDServ.exeC:\Program Files\MessengerPlus! 3\MsgPlus.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Logitech\Video\LogiTray.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\Program Files\Messenger\msmsgs.exeC:\Prog... Read more

Answer:Keeps Randomly Freezing, Can Someone Please Help?

Hello and welcome to BC.

Sorry for the delayed response. Forums are really busy. If you still need help please post a fresh HijackThis log and I'll be happy to help you.

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Well guys this one officially has me stumped, after almost 2 months of having problems and replacing almost every major part of hardware on the PC I have come to the conclusion that its got to be something besides RAM, HDD, VC or CPU and I just dont seem to be able to put my finger on it. I have read through several other posts on this forum and found alot of people having similar problems but nothing that directly relates to the one I am having. With all that being said I will see if I can discribe the issue to the best of my ability, ok so what actually is happening is at random times the PC will freeze with no paticular program running, I have had it freeze while running Internet Explorer 7, Call Of Duty 4, CorelDRAW X2, rFactor, Ghostbusters, Batman: Arkham Asylum, Warhammer 40K Dawn Of War II, Windows Media Player, Nero 7 Ultimate, Adobe Photoshop CS2 and in general Windows XP Pro SP3 while on the desktop, I have tried running Memtest for 10 hours with 0 errors, I have also run the stress tests with PassMark Performance Test, Prime95, 3DMark06, FurMark and BurnIN all which run full tests and give accurate readings for the specs of the PC and no errors. Now thats not the part that truely has me stumped, what gets me is when running Speedfan my readings for the -12V and -5V are in the positive and the same can be said for Everest as well with the -12V reading at 1.79V to 1.82V and the -5V reading at 2.36V to 2.56V which I know they should be reading well below that but eve... Read more

Answer:PC freezing randomly

We will need to know more about your system... Brand and model, or motherboard and configuration.

Strange problems that sometimes work. Replace the CMOS battery CR2032. Removing the heat sink to remove and replace the thermal past with the thinnest possible layer... as too much thermal paste acts as an insulator.
Others have had problems with the OCZ Stealth in higher speed units. Works well in normal computer installs, so you might want to try a test with a different power supply that is not OCZ and Not Antec... Perhaps Seasonic, FSP Group, Corsair...

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Hi. Does the new t450 trackpad fit in a t440 laptop? Is it possible to buy the t450 trackpad and replace the trackpad in a t440? Thanks!

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Alright so i posted a while ago about advice on new computer parts. I bought them and everything seems to run fine, except one thing.

I'm not sure what's causing that but sometimes when i start my computer, after it's booted, almost every program i try to open will freeze. So then i shut down the programs and try them again but it still freezes. Everytime that happens i need to restart and it's usually all fine after that.

It's not that big of a deal since restarting is pretty fast with an SSD but it is getting pretty annoying.

Here are my current specs:
Gigabyte Z77X-UD5H
Intel Core i5 3570K LGA1155 3.4GHZ
Corsair XMS3 CMX8GX3M2A1600C9 8GB 2X4GB DDR3-1600
OCZ Vertex 3 120GB 2.5IN SATA3 SSD
Gigabyte GeForce GTX 670 OC 980MHZ 2GB
Antec High Current Gamer 620W
Seagate 500gb SATA HDD
Western Digital 250gb SATA HDD

I personally have the feeling the SSD is the culprit but then is there any way to test SSDs?

Thanks in advance for any help!

Answer:Programs randomly freezing...

There is a program made to check the health of your SSD. You might need to update the firmware.

You can use speedfan or crystalmark to check health.

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Hello, this is my first forum post. I have a read a lot of other posts with similar problems but haven't discovered an answer, so I'm hoping this works. From the day I got my HP Pavilion dv6449us Notebook Computer it has randomly froze. By random, I mean I could go a few hours without it freezing up or a few days. Sometimes it happens while I'm using the laptop, and other times it happens while the computer is still on but the screen goes black to save energy (I'm not sure if this is sleeping or what).

My Computer Stats are:
HP Pavilion dv6449us Notebook Computer
Windows Vista 32-bit Home Premium
AMD Turion 64 X2 Mobile Technology TL-56 1.80 Ghz Processor
NVIDIA GeForce Go 6150 Graphics card

My Hijack this report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:17:16 PM, on 10/23/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Normal

Running processes:
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\VSO\ConvertX\3\Co... Read more

Answer:Computer Freezing Randomly

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Hi all,

I've have a P10 and on average a few times a day the machine seems to freeze in Windows XP for 5 - 10 secs. During this time you cannot move the mouse or use the keyboard. Often during this time the fan kicks in to its highest setting, however the strange thing is it doesn't always do it when the fan goes to its highest setting.

The machine has done it from day 1 and have now had it 8 months.

It isnt a spyware or virus problem, i use all the latest drivers and have tried reinstalling the pre-installed software with no success.

Does any one else have this problem or know how to fix it.

I've lost a bit of confidence in Toshibas, my first one was faulty and had to go back and am now beginning to regret not trying to get this fixed at soon as i got the new replacement, at the time didnt really want to go through the whole process of sending another laptop back, so decided to live with it.


Message was edited by: corh5

Answer:Satellite P10-873 randomly freezing

Hi there,

The fact that the fans sometimes kick-in during these temporary freezes would suggest that some intense CPU activity is taking place during this time. The fan activity is almost always related to CPU activity in some way. Do you have any processes or tasks scheduled for routine execution ? I believe that Windows Update will check for updates routinely as will many of the available ad=ware and spyware products. You may also have anti-virus software running which is trying to check the internet for available updates.

You do not say if you laptop is permanently connected to the internet, but it is possible that some process is trying to locate a suitable COM port and is causing the rest of your laptop to hang until it times out.

It may well be a case of trial and error to locate the offending process since there will be many background processes present in XP


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I have a problem with Windows 10. My computer freezes randomly, sometimes when I'm playing games, sometimes when surfing, ect. I do not get a BSOD, everything just freezes, just like this.

I have tried updating my graphic drivers, as well as my SSD firmware. I have also used Windows Memory Diagnostics, no errors found. Tried Samsung Magician for my SSD as well, didn't find anything there either.

My specs:
ASRock P67 Extreme4 REV B3
Corsair 8GB (2x4096MB) CL9 1600Mhz XMS3
Intel Core i5 2500K 3,3GHz
Gigabyte Radeon HD6950 2GB
Samsung SSD Pro Basic 840-Series 256GB

Answer:Windows 10 Freezing randomly

Problem solved, I updated BIOS and no freezes for 12 days now.

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im runnin windows xp on a 5 yeaer old home build pc. about a week ago it just started freezing. so far i have noticed it only happening when sound is being played. so it will freeze while playing everquest 2, or listening to itunes, or watching a youtube video. the sound will loop the last half second over and over. the only wierd thing is i can move the mouse. and after the freeze/loop i can click on one thing before the entire computer becomes unresponsive. my first idea was to disable the realtek 97 audio, but that did nothing to help. and i am out of ideas. any help would be great.

Answer:computer freezing...randomly?

Please list all your specs including the motherboard, cpu, hard drive, video card, and the brand name and wattage of your power supply. The Operating system would also be nice to know.

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OS - Vista/ Windows 7 ? 7
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? windows 7 64
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? oem
? Age of system (hardware) 1 year
? Age of OS installation - have you re-installed the OS? 1 year, no reinstallation

? CPU: i3 3220
? Video Card: onboard
? MotherBoard: asus p8z77 lx
? Power Supply - brand & wattage: ocz z-series 550w

I have recently started getting whole system freezes again that require the use of the power button to reset the comp from. Had this trouble before randomly roughly every 2-3 months between bouts of it. Originally I suspected chrome was causing it as it was always while watching youtube vids on chrome, I switched to firefox which seemed fine but that recently started acting a bit laggy and not always loading properly on youtube despite clearing the cache and such. I decided to uninstall and reinstall chrome and give that a try, was working ok for about a week then chrome started loading pages slower. The next day the comp froze up while using chrome again with youtube vids playing. I checked my graphic drivers and they are up to date, flash version is current. The only area that seems to have a discrepancy is the audio drivers, I use realtek ones that i got from the asus website, the last driver update they had was december 2012, the realtek site has drivers from november 2013 but not sure which on... Read more

Answer:Comp freezing randomly

Hi try running this first TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums

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My Lenovo G770 randomly freezes when I am using it. It doesn't matter whether it's running graphical editors (Adobe etc.), or just a web browser. Any idea what might be causing that? A hour and a half before the last freeze, the log reported this: 22:58:08 The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 13664 seconds since the last report.22:58:08 The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 13664 seconds since the last report.22:58:08 The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 13664 seconds since the last report.22:58:09 The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 13663 seconds since the last report.

Answer:G770 randomly freezing

check your firmware(BIOS), your driversI had similar on a virtual box

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Hello all, I own an HP Pavilion dv6, I got it last Sunday from a friend. Everything worked great until yesterday, it started randomly freezing, it didn't respond to the keyboard and the cursor was frozen as well; the only thing I could do was restart. I've ran memory tests, changed the ram, even reset it to factory settings but nothing has worked.

I've ran chkdsk a few times as well, but no avail. Is there anything I can do to possibly fix this?

Answer:HP laptop freezing randomly

Go into the Power settings in Control Panel and turn off Sleep and hibernate, Put it in the Power User always on setup. Then see what happens. If it stops locking up then its a sleep or hibernate issue where its not coming back out again. If it gets worse then it may be overheating do to lack of cooling. It may be a good idea to run some diagnostics on the hard drive. You can get those on the drive makers web site.

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Hi, My computer keeps freezing whether i'm using the internet or not.Everytime it freezes i have to manually shut down. I just did a system restore to the original factory settings and it still happens. Is there a way to solve my problem?

My pc specs : LG E500
Windows Vista Business OS
Intel Core2 Duo 2 GHz. processor
2048 RAM

Thank you

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My system (XP home SP2) is having problems starting up. Sometimes it will freeze at the "windows is starting up..." message, other times it freezes at the welcome screen - I can see the usernames and move the mouse, but clicking on them does nothing.

There is not pattern to this, it’s very random. It can go days without happening, or sometimes it can occur 3 times in a row. I've tried a repair install of windows, which seemed to help for a while, but it was probably coincidental.

Any ideas would a very much appreciated as I am drawing a blank.

Answer:XP randomly freezing on startup

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My computer has been "randomly" freezing for the last week and a half.

My system specs are attached in my profile.

Sometimes it will freeze while I'm working. The app I'm working in will freeze, the keyboard freezes, but the mouse remains active. Ctrl-alt-del doesn't work. The only path forward at that point is to hit the reboot button on the case. This is happening multiple times per day although with varying frequency.

Sometimes it freezes while I'm away. When this happens the monitor wakes up and I see the normal logon screen background, but without the place to logon.

I can ping the PC while it's frozen.

No minidump is generated and I can't find much in the event logs.

I've run 7 passes of Memtest86+ and all have passed.

I last installed the OS 6-9 months ago.

I've attached the BSOD documentation per the forum guidelines.

Answer:Windows 7 x64 Freezing Randomly

Quote: Originally Posted by elprice7345

My computer has been "randomly" freezing for the last week and a half.

My system specs are attached in my profile.

Sometimes it will freeze while I'm working. The app I'm working in will freeze, the keyboard freezes, but the mouse remains active. Ctrl-alt-del doesn't work. The only path forward at that point is to hit the reboot button on the case. This is happening multiple times per day although with varying frequency.

Sometimes it freezes while I'm away. When this happens the monitor wakes up and I see the normal logon screen background, but without the place to logon.

I can ping the PC while it's frozen.

No minidump is generated and I can't find much in the event logs.

I've run 7 passes of Memtest86+ and all have passed.

I last installed the OS 6-9 months ago.

I've attached the BSOD documentation per the forum guidelines.

Though these are all really old I suspect the same problem still exists and it is Related to mv91xx.sys magni Windows Driver from Marvell Semiconductor, Inc.


1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the &q... Read more

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So I recently upgraded to Win 10 from 7. After the upgrade I am experiencing random freezes that require me to do a hard shutdown to get going again. The freezes seem to only happen when gaming or watching videos. All of my drivers are up to date and I have run all of the disc cleanup junk.
System SpecComputer type:PC/DesktopOS:windows 10CPU:AMD FX 8350 BlackMotherboard:Asus M5A97 LE R2.0Memory:8GB Corsair VengeanceGraphics Card(s):Asus R9 270X

Answer:Windows 10 Freezing Randomly

The R9 270X has driver issues with Windows 10. The new Windows 10 version 1511 has so many bugs as well. I have Windows 10 version 2907 10240, which is the original release.

If you had no problems with Windows 7, I recommend you revert back.

Click start
Click settings
Click on update and security
Click on recovery
Click on go back to Windows 7

Your computer will be restored back to Windows 7 back the way it was before the upgrade.

After reverting, search for Windows 10 version 10240. That version is much better as of right now.

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This is happening only when I'm playing games, it happened yesterday on League of Legends, a game that requires no stress on any hardware, and it also happened on Battlefield, in which I have almost all settings set to low.

Everything stays frozen up so to see what was happening I opened up all those windows to try and monitor any weird usage, and I got nothing. Everything looks perfectly normal, no heating, no RAM being sucked away, CPU and disk usage seem fine.

I'm desperate... I just got a new power supply and this was already happening before. It's a corsair 750w bronze which is better than this horrible quality one I had before.

Other hardware:
Intel Core i5-4590 3.30GHz
Asus AMD R7 260x DirectCU II OC 2gb
16gb of ram (2x8gb)
MSI Z97-Gaming 3

Pictures taken right when it froze up:

Not sure what else might be needed...

Edit: I was playing CS:GO yesterday until my CPU usage rampaged to 100%. It started getting very jittery and gave me FPS spikes. I could barely aim, it was literally like 1 FPS or even less. I wasn't able to check my CPU's temps due to a blue screen coming up shortly after. This one is weird.

Answer:Computer randomly freezing up.

Did you happen to catch the STOP error in the BSOD? If not you may be able to find it in Event Viewer. That may be the key to point you in the right direction.
Other Ideas:
Maybe try pulling a RAM stick one at a time and test.
Update or roll back video driver
Reseat or swap video card if not onboard
Check Mobo for bulging caps

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NOTE- if this is the wrong place for this message please move it, thank you.

I just got my computer back, had a screwed up motherboard. Been working fine till yesterday when during a game of Warhammer 40k: Dawn of War it shut down and turned back on. I thought nothing of it but later I was just surfing the internet when the screen went black and I could do nothing, so I restarted my computer. Then the same thing happened again later but it said "Please Wait- Adjusting screen" in a little blue box infront of the black, the box went away and it was just black screen, so I restarted and was on for antoher hour and went to bed.

So 3 times, once restarting itself, and twice going black, can anyone help?

Answer:New computer freezing up randomly

Some system specs would help alot. We have no clue as to what we
are dealing with. Power supply, mobo, cpu ram, etc,,,,any new hardware
or software changes of late...

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i recently upgraded my pcs processor from a pentium d processor to a intel core 2 duo e6600 and now my computer freezes randomly. When it freezes the monitor is on the fans are still spinning but i can't move my mouse or press cntrl+alt+del. The freezes happen at random from one hour to five hours to straight after booting.At first i thought it was overheating so i replaced the thermal grease and still it freezes.
Please i will welcome any suggestions
My specs are:
Intel core 2 duo e6600 2.4ghz
4gb of ram
A nvidia gts 250
nvida nforce4 sli edition 570
And my os: windows 7 and xp on a dual boot thingy
thanks a lot

Answer:Computer freezing randomly please help

bump please can no one help me :(

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I'm using Windows XP and my computer keeps on freezing randomly. Sometimes there's a beep before it crashes, generally not.

I've disabled unnecessary services and have ran chkdsk as well as Registry Mechanic, yet it continues to freeze every so often.

For my computer stats, here's my computer:

I've upgraded to 3gb of ram though.

What could be causing it? What info could help you diagnose it?


Answer:Windows XP freezing randomly.

as well as Registry MechanicMay be a part of your problem.Registry cleaners/optimizers are not recommended for several reasons: Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries requir... Read more

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Hey guys, sooo seeing how it is just before Christmas my PC has decided that it is the perfect time to start randomly crashing.... Of course I disagree. The crashes consist of the screen freezing, and then the PC restarting, no blue screen on anything else that is useful. I do not believe it is over heating (the PC crashed when the CPU temp was around 35°C so I doubt it is that), the PSU also seems not to be the issue. I've been using my PC in it's current for about 1 year and I borrowed an identical PSU which is about 1 year old (my PSU is about 3) and it still crashed. RAM doesn't seem to be the issue either with the PC still crashing with both or either one of my sticks of RAM installed. Any ideas guys? My specs are below.
CPU : AMD APU A8-8600k
Hard Drive: 2 Seagate 1tb Hard Drives (can't remember the model)
RAM : 1 Crucial 8GB 1600mHz DDR3 + 1 Generic 4gb 1333mHz DDR3
PSU : CIT 500w 500u PSU
Motherboard: Gigabyte GA-F2A55M-HD2
Just to clarify, there are no crash logs as the pc freezes then restarts

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My computer has been randomly freezing lately.

I am pretty sure it is not my ram or graphics card. I also have used SFC /Scannow, it did not find any problems

Other than that I do not know what the problem is.

I am in great need of help. Thank you for your help.

Answer:Computer Randomly Freezing.

Quote: Originally Posted by Xolaris

My computer has been randomly freezing lately.

I am pretty sure it is not my ram or graphics card. I also have used SFC /Scannow, it did not find any problems

Other than that I do not know what the problem is.

I am in great need of help. Thank you for your help.

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

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I just recently built a new computer and everything works great, except it freezes just out of the blue it seems like. it doesnt matter what im doin, playing counter strike, talkin on aim, listening to music, or just leaveing the computer on with only the desktop. When it freezes i can't ctrl+alt+delete or move the mouse. The only way to do anythign is to reset or turn off the computer. I do know when it's going to freeze though, because just seconds before it happens, i hear a click in the computer, and then it seems like the fans in the computer die down for a second and then they rev back up, then it just sounds like its running like normal again. The hard drive light blinks off and on while all this is happening too. When i restart the computer it runs just fine, I can do anything, theres no slow down in performance, it runs perfect, up untill the next time it freezes. Another thing i noticed about the freezing, it wont happen like right away after i boot up ever, it always seems to freeze after the computer has been on for about 3 or 4 hours. But it has been on for like 8 hours at a time when nothing went wrong. i havnet read about anybody else with my problem, any help would be greatly appreciated cuz this freezing thing is pissin me off. Here are my specs:

P4 2.4ghz
Asus p4pe dlx mobo
WD 80gb special edition hard drive
kingston pc2700 512mb ram
Lite-on 48x24x48 cd/rw
Lite-on LTD-166S16X DVD ROM
SPARKLE 350 WATTS ATX UL A... Read more

Answer:[Solved] XP Pro Freezing randomly

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Im using a Inspiron 8600 laptop with Windows XP. For some reason after i turn on my computer, it freezes 3 minutes after i turn it on, sometimes it even freezes after 2 hours. It doesnt ever freeze consistently at a certain point on startup or even when i run some programs. However, the more i try to turn on the computer, it takes less and less time to freeze. I can't perform any virus scans since my computer always freezes before i am able to finish. The weirdest thing is that i have no idea if my comp is crashing due to overheating, a virus, or if something is wrong with my computer's system. I have entered system set up to see if the computer crashes and it still crashes.
Thanks for any help with this! i really need some :[

P.S. i have run a diagnostic test that you start up with pressing f12 right when you turn on your computer and it always fails at DST Short Status Test with an error code of 1000-0145.

Answer:Laptop freezing randomly

DST Short Status TestGenerally this means that your hard drive is dying and needs to be replaced. If it is still under warranty you should contact Dell.

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Hello. At certain random times out of no where my Dell Studio 15 freezes for around 5-30 seconds and goes back to normal like nothing happened. Also when I start computer up it seems to freeze upon boot but goes through the second time.

System Information
Time of this report: 7/14/2009, 23:15:12
Machine name: JUSTINROOM-T7FF
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio 1537
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 4054MB RAM
Page File: 2096MB used, 6214MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

My computer is not even a year old and experiencing these issues. Is there a solution?

Answer:Vista Freezing Randomly

Do you have any anti-virus, or protection software that could be conflicting with Windows Defender? These conflicts can cause crashing and/or hanging depending on your situation.

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G'day All,

For the past six months I have been having an issue with my computer randomly freezing and requiring it to be turned off and then back on, once back on it has no issues until next time it freezes. This happens intermittently, it may not happen at all one day then three times the next day. It is difficult to pin point any operations happening at the time as it may happen whilst on the internet, email, watching video's - nothing specific.
Occasionally when it happens whilst watching a video the sound comes through the speaks incredible slowely as though it has just slowed right up, as opposed to completely stopped. This does not happen all the time. Below are my specs:

Intel Core i5 3570K
Gigabyte GA-Z77X-UD5H
G.Skill 8GB (2x4GB) DDR3 PC3-12800 1600Mhz DIMM
Seagate Barracuda 3.5” 2TB 7200rpm 64MB SATA3
Thermaltake TR2 Bronze 700W Power Supply
Cooler Master Storm Enforcer Mid Tower Case
Microsoft Windows 7 Home premium 64-bit
Originally a Gainward GeForce GTX560Ti 1GB GDDR5, this unit burntitself out so it has been replaced with Asus 1GB dual Cooling Fan GeForce GTX650Ti

If anyone could advise on things that I need to check to get this issue solved that would be great!
Thanks in advance.

Answer:Computer randomly freezing

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I seem to be having the same issues as the guy in this other thread -
Everything will freeze for anything from about 30 seconds to a few minutes.  After the freezing the computer carries on like normal, no loss of data and no crashing.  We are mostly just browsing and it can happen when just Google is open as well as when accessing videos or flash stuff.
I followed the first reply instructions:
MiniToolBox by Farbar  Version: 23-01-2014
Ran by Punter (administrator) on 17-02-2014 at 19:39:28
Running from "C:\Users\Punter\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (02/17/2014 00:14:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: googledrivesync.exe, version: 1.14.6059.644, time stamp: 0x509418e4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0002dfe4
Faulting process id: 0x6e44
Faulting application start time: 0xgoogledrivesync.exe0
Faulting application path: googledrivesync.exe1
Faulting module path: googledrivesync... Read more

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When I boot up my pc, randomly 15-30minutes after logging on, all of the programs running will freeze with "Not Responding" on their title bar for a few minutes. After a few minutes the programs will unfreeze, and more problems arise.

These problems include, some of the open programs working, some partially working , and some not working at all. When I try to to ctrl alt delete to close the frozen programs, an error message will pop-up Cannot find explorer.exe. Also when I open the start menu it is completely blank, doesn't show anything. Also, some of my desktop icons disappear, while some others stay. In general, the computer gets really buggy, and I cant do much.

I have been having these issues for roughly a week. I formatted on Mon, Aug 27, and the issues still arise since the format, so it appears the issues is more likely hardware related.

Since I formatted, I have chkdisk /f /r, and sfc /scannow, but the issues still arise.

About a week ago I was trying to clean my case, get rid of dust, etc, but before I did it, my case fell roughly 6 inches to the ground, thinking this issue could be hardware, most likely a bad HDD related.

Any tips or hints? Thanks

Answer:Win 7 Randomly Freezing / Crashing

Also I just found about 15 criticial entries in my Event Viewer

The driver detected a controller error on \Device\Harddisk1\DR1. and The device, \Device\Harddisk1\DR1, has a bad block.

But all of these entries occur within a 5 minute time period, it could explain one crash, but not all of them.

So more evidence its a HDD issue.

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My computer is as follows:

MS Windows XP Home SP3
AMD Athlon 64 X2 Dual Core Processor 6000+, 2.0 GB Corsair XMAS2 RAM, NVIDIA GeForce 7600 GT

My computer has been freezing for what seems like ever since I built it. I reformatted it in January/December ish, and it eventually started freezing again randomly. It will freeze when I search the internet, while I'm playing music/video, while I'm playing a game, while I'm not doing anything, etc. It's all random. There is no pattern to it.

I tried updating my drivers. But I'm pretty sure most of them are up to date.

I'm thinking this is a Mobo or PSU problem, but I have no knowledge on how to figure out if its true. This is a custom built computer, so when I was doing research on how to fix freezing problems, I came across information on PSU not sending out enough power? Or too much?

When I talked to my friend who helped me built the computer, about the PSU potential issue, he confirmed that it probably isn't the PSU because he hand picked the parts I was going to use and my power supply is sufficient for what system I have I guess (Enermax Model ELT500AWT).

So I'm completely confused to approach this thing. I used CCleaner multiple times to fix any problems with the registry, but the freezing problem is still persistent. Happening multiple times every day and requiring a restart....

I also used Windows Memory Diagnostic and another memory diagnostic tool (I forgot the name), last fall... Read more

Answer:Computer freezing randomly

Using SpeedFan, there is flames next the following bold items:

GPU: 57C
Local: 43C
Remote: 52C
System: 45C
CPU: 56C
AUX: 55C
HD0: 36C
HD1: 37C
Core: 56C

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It happens everyday ... when I'm online, or when I leave the laptop alone for long periods of time, when it goes to sleep, etc. ... I have the latest BIOS and chipset. Any idea why? Thanks.

Answer:Y510 Randomly Freezing

First and most easiest, check out and install "Core Temp." This is my favorite app for monitoring as it's called, core temps.  ideal temp = 45-55c, 60-80 sucks and indicates blockage, 85-95 is its kill point in which it shutsdown inorder to save the machine from reaching damaging temperatures. Please report back here with temp. When monitoring stress the system... play a dvd, open 5 internet explorers, play some music keep doing this keeping ur process 80-100% this will be shown in the tool with the temp as well.

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hi, I have been running windows 10 for the last 12 months with no issues, however in the last couple of days, I have noticed all Apps are considerably slower when opening and when using PowerPoint 2016, the PC freezes after approx. 30 seconds. Control , alt, delete doesn't work, I have to switch the power off and then reboot.
I have run a memory and SFC / scannow test with no errors, help would be greatly appreciated.

Answer:Windows 10 PC freezing randomly

Hi start with this to check your disk and file system:

Download and run Crystal Diskinfo (free). Advise the result - Good/Caution/Bad
Do not proceed unless good.

Download and run Crystal DiskMark and post a screenshot of the result to check transfer rates.

From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Make sure the result is clear or fixed- else do not proceed.
Post back the result, which you can get after a restart as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

Please post a screenshot of your task manager when your PC is nominally idle.
If resource use is significant in any column, organise this high to low by clicking the column header.

Please complete your system specs including disk details as far as you can.
(Use e.g. Speccy, free). (See mine for comparison).

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A few months ago I purchased a new gaming pc, finally putting an end to gaming on bad computers. Although recently, within the month or so any game I've played has experienced very random lock ups.

I've only experienced these freezing episodes while on games. Actually, I've experienced them while trying to launch a game, for example; the World of Warcraft Launcher triggered the pc to freeze and the title screen of Half Life 2. When the pc does freeze the screen displays a ton of scattered random colors everywhere, and repeats the last sound. Completely unable to do anything, no ctrl-alt-del or even moving the mouse.

Not sure at all what triggers games to freeze, sometimes launching them, alt-tabbing into it does it sometimes. I'm pretty sure it's not an overheating issue because I have checked the temp near and after freeze ups and it was just fine. Also, the lock ups are completely random, sometimes it will happen after 4 hours, sometimes 4 minutes.

Here are my system specs: (taken from "dxdiag")
System Information
Time of this report: 1/25/2009, 06:32:18
Machine name: CJ-PC
Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: English (Regional Setting: English)
System Manufacturer: EVGA__
System Model: nForce 750i SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz
Memory: 4094... Read more

Answer:All Games Randomly Freezing

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Somehow i've managed to get all this spyware and poss a virus or something on my pc. When xp starts up as soon as the desktop appears it freezes. I've been into safe mode and deleted a lot of obvious stuff but it's still not right. Anyway it would be much appreciated if my HJT log was looked at. Thanks
Logfile of HijackThis v1.99.1
Scan saved at 23:24:02, on 26/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = htt... Read more

Answer:system randomly freezing etc

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I just got an Alienware laptop. When opening applications the pc sometimes pauses for 1-2 seconds. (a few times it was longer) Even something as simple as right clicking on the desktop will pause the computer.
I've run a few diagnostics on hardware, especially the GPU, everything checks out fine.

Specs i7-7700HQ, 16 Gig RAM, GTX 1070 8 GB

I've played a few games, and not as often but it does freeze during gameplay when clicking.\

On a side note, the LED keyboard doesn't always function and making changes to the color sometimes causes a restart. Maybe unrelated, this is my first Alienware so I am unfamiliar.

If anyone has any ideas, feel free to help! Thanks

Answer:New Alienware Freezing Randomly

You have just 30 days to return for a full return.
You don't want to end up with a lemon.

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HiSo.. i just installed windows 7 64 bit Pro.First thing i did was do the windows update, then i decide to update the driver on my video card, when the installation was complete, 10sec later it froze, so i told myself thats probably the problem. I do a restore and kept all drivers like they were right after installation.I finish all the windows updates and then I start installing a game and then another and then another... 2 hours later in the middle of installing a game, it froze.I do not get BSOD.I went directly on to get the driver.... that didnt work.Only thing installed are : 3 games and windows updates.I did a hardware and memory tests, everything pass.I went to check the EventViewer, it just says that the computer was shutdown not correctly due to a bug or error or crash..SPECS : Intel CoreTM i7-920 (2.66GHz, 8MB Shared Cache)6GB DDR3 1066MHz (3 x 2GB DIMMs)NVIDIA® GeForce® GXT280 DualDual Gigabit Ethernet (10/100/1000Base-T)Any help is appreciated!... its been 3 days now trying out stuff nothing works..

Answer:Windows 7 keeps randomly freezing

You did not list your system, BUT you ALSO did not say you installed the motherboard drivers which should have been the very first thing you should have done when the install was complete (then install the video driver and all other drivers making sure they are all 64bit Windows 7 drivers)You have to be a little bit crazy to keep you from going insane.This site is about helping people, lets keep it that way.

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I have an Acer 4745G(i5-460M, 6GB RAM, 1TB SSHD), it came with Windows 7. This setup has ran very stable for months.
I recently updated to Win10 but encountered bunch of freezes so I restore an image of just my Windows partition using Macrium Reflect.
Now I'm also encountering random freezes in Windows 7 that ran very stable before.
Is there a chance that a bad reimage is causing this, I verified the checksum beforehand. 
I ran memtestx86, seatools long generic test, they all passed.
Where else can I start?
Also seperate Q, my laptop spec says the RAM is PC3-8500, is it alright to use higher RAMs like PC3-10600, 12800. I want to reuse them if I get a new laptop. What should I look for in the specs. Thanks.

Answer:Windows 7 Freezing Randomly

Please run System File Checker
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
Click on the Start orb and then type cmd in the Search programs and files box.
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
This will open the Elevated Command Prompt, it will look similar to the image below.

Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
When the scan is finished and if intergrity issues are found, please do the following.
Click on the Start orb then copy and paste the following in the Search programs and files box.
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to  
the CBS log, copy and paste the log in your topic.
If this fails to place the icon on your desktop run the command from the Command Prompt.  Use the instructions I provided at the start of this tutorial.
This log may be very la... Read more

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I am using the latest version of Windows 10, pro 64 bit. Windws starts normally, however, after I am logged in
for a few minutes, checking email, going to a WEB site, Windows "freezes"
The mouse will turn into a small spinning circle, as if it is processing something and
The icons in the left side of the task bar will blink, and the PC is totally locked.
(see wi_1.jpg)
Hitting any of the keys does nothing, ALT/TAB does nothing. If I hit ALT/CTRL/DEL
and from the task manager, end process on Random processes, this resolves the issue,
only for all of the above issues happen again.
I have screen shots and saved even view files at: - /ajissues/Windows_errors/freeze/
event_view1.evtx (event viewer saved)
event_view2.evtx (event viewer saved)
wi_1.jpg (screen shot of windows when locked)
event_view1.jpg (screen shot of event viewer)

Answer:Windows 10 pro, is randomly Freezing up

Can you pinpoint when this behavior started? Was this happening three weeks ago?

Before it started do you remember installing or uninstalling something? I saw your posts from a couple of weeks ago and I think you replaced a single dll in Spybot.

Have you tried running for a while, not necessarily on Internet with AV disabled to see if it may be causing?

Have you run chkdsk?

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I have a Compaq Presario V5000. XP SP2, And the computer has been freezing recently, Task Manager will still appear. I go to restart from the task manager and it says that the print spooler will is still running, so I have to manually turn off the spooler before it will restart. When it restarted it gave me the "Windows has recovered from a serious Error" App: 6.0.2900.2180 Mod: 5.1.2600.2180 Offset:0001103c ntdll.dll . I ran the windows error check, and the Hard Drive short check. I think it might have something to do with Microsoft Office, or Microsoft One Note always running (some feature), but do not really know. There is a calendar program running as well, eCalendar. Here is the Hijack This:

Logfile of HijackThis v1.99.1
Scan saved at 4:22:02 PM, on 3/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Progra... Read more

Answer:Laptop freezing Randomly! Please Help


I do not see any Anti-Virus protection is that correct?

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Hello guys, this is my first post. I am currently having some issues with my computer. it is freezing randomly but not restarting on its own. It will just be stuck at the screen it is currently on and sometimes it will make a weird noise if there was volume playing at that moment. I downloaded hijack this and came up with these codes. I also have the codes from event viewer if it helps. Help would be appreciated, thank you!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:43:21 AM, on 4/24/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode with network support

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_P... Read more

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