Computer Support Forum

User Profile Service Failed on FIRST Login, No profile exists.

Question: User Profile Service Failed on FIRST Login, No profile exists.

First, if this isn't the correct forum, I apologize.
We image our machines with SCCM 2012r2 in our environment. From time to time on our Windows 7 machines, we've come across the issues that after imaging, if a user tries to log in that has no admin permissions,
for the first time, the user profile service fails to load, thus not allowing them to log in.
The fix for that that we use is to delete the iesqmdata_setup0.sqm in the Default User profile.
However, on our Windows 8 machines, this file doesn't appear anywhere. Since this is the first login of the user, there is no user profile for that user anywhere, no reg key to delete, etc.
What i've had to do in this case, is to go to the default user profile and edit the security permissions. It is already set to "Include inheritable permissions from this objects parent."
What i had to check off was, "Replace all child object permissions with inheritable permissions from this object."
Without this box ticked, no users without admin permissions on their account could login and would always get the User Profile Service failed to start. Once this was ticked, those users could log in.

Now, this doesn't happen on all of our windows 8 machines. Matter of fact, i believe it's only happened on a dozen or so out of about 400.
The image we use is a standard 8.1 Windows install with a few custom programs and driver packages for the machines. Same custom programs are included in our Windows 7 image.
I've searched google for an answer and all i come across is to delete the users profile and let them log in so windows re-creates it. Problem is, since this is the first time logging in, there is no user profile for that person to delete.
Anyone else come across this issue? Is it common place for 8? What other methods can be used to get by this without modifying the Default User profile?

Thanks

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Preferred Solution: User Profile Service Failed on FIRST Login, No profile exists.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I followed the tutorial here User Profile - Change Default Location and it worked beautifully... All my user docs are on the D drive and the Start button entires all point to the new location.

HOWEVER when I tried to log in this mornias wand was faced with my normal log in prompt for a password to my profile, it accepted it, and then told me "The user profile service failed to login. User profile cannot be loaded.

It's the only account, so I cannot get in via another account.

I assume it's looking for something on the D drive instead of the C drive (or vice versa) ... But I carefully followed the tutorial. I assume one registry setting is off. ProfileImagePath???

I can only now get in via F8 options. I tried safe mode, but there is no regedit in safe mode And it won't let me create a new account .

I can rebuild yet again (win 7 has not been kind to me) but not sure if my last image was before or after the user profile change

Are there other boot f8 boot options to get me out of the jam??

Answer:HELP! User profile service failed the login - profile cannot be loaded

Via the help panel I can now get into regedit.... But now what?

I looked at steps 10 to 14 on the tutorial and I have the correct registry setting, ie ProfileImagePath pointing to D:\users\media

So is there another registry item to change?

The ProfilesDirectory key says %systemdrive%\users. Should it be changed to d:\users??

The tutorial went on to say I could delete my c:/users/media folder....which I have not done yet, so I don't thinks it's that.

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I can't log into my Dell.  I only have one user account, jmanzi.  When I ener password and click enter, I get an error saying
 
"The user profile service serice failed the logon.  User Profile cannot be loaded."
I tried logging into safe mode, but I don't know how to get the safe mode menu.  My dell is running Windows Vista 64 HOME edition. 
Please help
Thanks

Answer:"The User Profile Service service failed the login, User Profile cannot be loaded

Hi JManzi,
Please run the diagnostics to check the hardware functionality. Here are the steps:

Restart the system and immediately start tapping the 'F12' key to enter the 'Boot Menu'.
Use the 'Down Arrow' key to highlight the 'Diagnostics' option. Press the 'Enter' key.
The diagnostics will begin. Please note the exact error message/code, if any appears on the screen.
You may also refer to the video on the link http://dell.to/1hrt2P4  for more information.

You may refer to the link http://dell.to/1bV0cp4 for steps on how to navigate to safe mode in windows vista.
Once you are logged on to safe mode, log on to the administrator account. Please perform the steps given on this link http://dell.to/1eIaCdi.
Hope this helps!
Keep me posted with the results. I’ll be glad to assist.

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As of today, in our domain environment consisting of Windows 8.1 and Windows 7 Enterprise machines, we are experiencing the "User Profile service failed the sign-in - User profile cannot be loaded" error message whenever a user tries to login.
This only affects users new to the particular machine. If they have signed on before and already have a cached account the computer logs them in with no issue. This is occurring on both Win8.1 and Win7 machines. We are an academic institution so this is becoming
a huge problem in our labs. Students generally use different computers so this is popping up very frequently. I have a solution for the issue. It appears that on the non-working machines that the "Default" user profile is corrupt. I have discovered
that if I find a machine, Win8.1 or Win7, doesn't matter, that is allowing first time users to logon I can copy the "Default" user profile and replace the corrupt one. I must first permanently delete the corrupt profile before copying over the new
one. I am doing this over the network by navigating the C:\users\ folder. Even this way is becoming cumbersome though as we have over 1000 computer in labs. I have googled and googled and I keep seeing the same answers offering various solutions, none which
are any more practical than my method. I cannot find information on a cause or a reason of why this would just crop up out of nowhere. I suspect maybe a Windows update but I cannot verify that yet. ... Read more

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Today, Dec.20th, I wanted to create a standard user account for testing.
I named it Test.
When I tried to log on to Test account, I received the above message.
I used the tutorial compiled by Shawn but failed :
The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Problems :
1. I don't remember when was the last time I successfully created a new user account. Therefore, not knowing which is the good restore point for this matter.
2. The tutorial mentioned SID key with .bak at the end.
There are 3 SID keys, but none has .bak at the end.
3. name of ProfileImagePath is as follow ...........
a.1001 belongs to t-4-2
b. 500 belongs to Administrator
c. 501 belongs to Guest
I don't see the SID key for the Test account.
Therefore, I am stuck. not knowing how to proceed.

see screenshot :



Please advise.
Thank you.

P.S. Guest account was NEVER activated.

t-4-2

Answer:User Profile Service Failed the Login User profile cannot be loaded

Hello t-4-2,

The SID key for the user profile will not be created until the first time a newly created user account is logged on to.

You might see if this part of the tutorial may be the issue you are having.

Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded

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My wife just tried to log onto her account on her Dell portable PC (which runs 64-bit Windows 7) and got the message:'The User Profile Service service failed the logon. User Profile cannot be loaded.'
I can log on (as administrator) on the same PC OK. How do I fix / re-generated her logon profile so that she can access her files?
All suggestions welcoms, tallboy

Answer:User Profile Service failed the login. User Profile cannot be loaded

Have a read here Microsoft Support

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First time poster, but I think I've done my homework on this issue.This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlHowever, it is definitely not the same issue (see further).Current Config:HP dv7-1450.W7 RC 7100 x64Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).Running with Admin account while diagnosing/troubleshooting.Currently have two working accounts, one standard, one admin.Symptom:New user accounts cannot be logged into.  On an attempted login to the new account, the following information is displayed on the login screen:  "The User Profile Service service failed the logon.  User profile cannot be loaded."  Windows then logs off the operator and returns to the initial user selection screen.  All other aspects of use are normal.Current Diagnostics:First attempts to resolve this problem were to recreate the new account.  This was attempted when logged in as both Standard and Admin.  This was also attempted under safe mode.  This has been attempted with virus protection disabled.  All to no difference in the symptom.The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link).  Unlik... Read more

Answer:W7: User Profile Service service failed at log on: Apparently W7 is no longer creating any user profile data other than username and picture.

It could be this version  error "User profile service..." http://www.brooks-bilson.com/blogs/rob/index.cfm/2009/1/5/Fix-for-Vistas-The-User-Profile-Service-service-failed-the-logon-User-profile-cannot-be-loaded
Great find Flav!While I didn't resolve or have the exact issue 'Brooks-bilson's had, one of the comments on this blog entry (http://www.brooks-bilson.com/blogs/rob/index.cfm/2009/1/5/Fix-for-Vistas-The-User-Profile-Service-service-failed-the-logon-User-profile-cannot-be-loaded#c42AB7AE6-0B26-9AF4-6DB3C7B226C688B4) did have a comment that worked.First I renamed the file "\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm" to \Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm.bakInterestingly, this failed (bolded to help skimming folks).  However, actually moving the file out of the directory (effectively deleting it) did work.  This file was definately related to the problem, but exactly why W7 wasn't able to copy this (such as insufficient permissions or too long name error) is still unresolved.A little bit of information about the process Vista (and presumedly W7) goes through is well laid out in the referenced blog, and I recommend it for education.Unless it pops up again, I'm considering this issue closed and won't be monitoring it.  I hope everyone dealing with this W7 issue finds this helpful.Thanks again, Flav, for the find.D

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Hello,
I currently have 5 user accounts on my windows vista 32-bit computer and I needed to create a new account. So, I logged onto the administrator account and created a new user account. Then, I logged off the administrator account and tried to log onto the new account. However, I received the following message
The user profile service failed the log on.
User profile can not be loaded.
After receiving the message I restarted the computer and attempted to log onto the new account but I received the same message.
Please help me.
Thank you in advance.

Answer:The user profile service Service failed the log on. User profile can not be loaded. Problem. Windows Vista 32-bit

Fix a corrupted user profile, Vista - http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

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Hello, Everytime I try to login to an account, I get a message saying User Profile Service Failed the Login. I know this is a common problem and there are many answers on the internet, but none seem to apply here. Every article mentions going through a number of folders till you reach ProfileList in Registry Editor. Then your are to change file extensions, etc. Problem is the user doesn't even show up in Registry Editor. I still have access to my administrator account (this account shows up in the Registry Editor, but it's the only one), but any new account I make, including actviating the guest account, seems to suffer from this. Any help would be greatly appreciated.

Additional Info:
Sony Vaio VPCEB33FD
Windows 7 Home Premium 64-Bit

Answer:User Profile Service Failed the Login.

Hello Ja212,

If the options in the tutorial below did not help, then you might also try the suggestions in the yellow TIP box at the top of the tutorial as well to see if they may.

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Hope this helps,
Shawn

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I have an acre aspire 5535. I cannot login and keep going round in circles with the message which says "the user profile service failed to login. User profile cannot be loaded".  I have switched off and opened again but no change. I am not very experienced with computers so there may be a simple answer, but I would be grateful for any help.
 

Answer:user profile service failed to login

See if you can log in in safe mode. Restart and immediately start repeatedly start tapping the F8 key.Use tje up or down key to highlight Safe Mode. After you log in go to System Restore and restore the computer to a point before the error occured.http://pcsupport.about.com/od/fixtheproblem/ht/system-restore-vista.htm

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My password will not work - same one since 2009...anyone have any answers?

Answer:user profile service failed the login

Hi gardenqueen271,
 
What OS?
 
For Windows 7, it would require the operating system to be reloaded, and this would cause data to be lost.
If it's Windows 8 and you log in with your MS Live account, you could change this password on another computer.
 
Cory

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I just tried to log in to my Admin account and got the error "The user profile service failed the sign-in. User profile service cannot be loaded"

I can log in to my user account and do admin tasks when prompted by UAC. SFC /SCANNOW shows no errors and CHKDSK shows no errors.

I did a system restore at boot and can now enter the admin account but it has several access errors. I changed another user account to an admin account and that works. However, if I create a new admin account, I get the same error "The user profile service failed the sign-in. User profile service cannot be loaded".

I'm unsure how to proceed from here. Should I do an in place repair install or is there another fix? The fundamental problem is I can't create a new working admin account.

Answer:Can't Login - User Profile Service Failed

Hello Steve,

You might see if the tutorial below may be able to help with this "User Profile Service failed the sign-in" error.

User Profile Service failed the sign-in - Fix in Windows 8

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Hi all
How do I fix this? User profile cannot be uploaded. I am unable to log on as administrator.

Answer:User profile service failed login

Take a look at User Profile

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Dell laptop Inspiron, user profile can not be loaded, this is what I get when I type my password. How do I proceed to log in?

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Answer:Help - cannot log in says 'The user profile service failed the login' ??

click here

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Hi,
A couple weeks ago, my Dell studio XPS laptop started having startup issues. When restarting my computer, the "preparing to configure windows" message came up, then immediately it would reboot. At the time I fixed it by doing a system restore to before the windows update.
Well today I tried logging in and the message "user profile service failed login..." came up after which the system restarted. I tried doing a system restore, but it came up with an error 0x8000ffff. I've tried safe mode as well to no avail.

I would greatly appreciate any suggestions on what to do!!

Cheers
Gerald

Answer:user profile service failed login

Hello Gerald, and welcome to Seven Forums.

You might see if the tutorial below may be able to help fix this user profile error.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
Shawn

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When i try to log in to my only account on my window 7 i get the message " the user profile service failed the login. User profile cannot be loaded." When i try to restart and put it into safe mode this happens. I get to the save mode screen all the files load then get the window 7 login screen it starts by saying shutting down...

Please help me my whole families life pictures are on this computer
 

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I just tried to log in to my Admin account and got the error "The user profile service failed the sign-in. User profile service cannot be loaded"

I can log in to my user account and do admin tasks when prompted by UAC. SFC /SCANNOW shows no errors and CHKDSK shows no errors.

I did a system restore at boot and can now enter the admin account but it has several access errors. I changed another user account to an admin account and that works. However, if I create a new admin account, I get the same error "The user profile service failed the sign-in. User profile service cannot be loaded".

I'm unsure how to proceed from here. Should I do an in place repair install or is there another fix? The fundamental problem is I can't create a new working admin account.

Answer:Can't Login - User Profile Service Failed

Hello Steve,

You might see if the tutorial below may be able to help with this "User Profile Service failed the sign-in" error.

User Profile Service failed the sign-in - Fix in Windows 8

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Relevance 99.47%

My password will not work - same one since 2009...anyone have any answers?

Answer:user profile service failed the login

Hi gardenqueen271,
 
What OS?
 
For Windows 7, it would require the operating system to be reloaded, and this would cause data to be lost.
If it's Windows 8 and you log in with your MS Live account, you could change this password on another computer.
 
Cory

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I keep getting this error message when I try and log in. I have tried hitting F8 several times when it starts up but nothing happens and it just proceeds to the Windows 7 start-up page. There is also nowhere where I can switch users and log in as admin. Please help!

Answer:User profile service failed login

Pressing F8 before windows starts should bring you to a boot menu where you can select something like Safe Mode.

See if this info helps:
"User Profile Service service failed the logon. User profile - Microsoft Answers

Fix a corrupted user profile

1 more replies
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I just tried to log in to my Admin account and got the error "The user profile service failed the sign-in. User profile service cannot be loaded"

I can log in to my user account and do admin tasks when prompted by UAC. SFC /SCANNOW shows no errors and CHKDSK shows no errors.

I did a system restore at boot and can now enter the admin account but it has several access errors. I changed another user account to an admin account and that works. However, if I create a new admin account, I get the same error "The user profile service failed the sign-in. User profile service cannot be loaded".

I'm unsure how to proceed from here. Should I do an in place repair install or is there another fix? The fundamental problem is I can't create a new working admin account.

Answer:Can't Login - User Profile Service Failed

Hello Steve,

You might see if the tutorial below may be able to help with this "User Profile Service failed the sign-in" error.

User Profile Service failed the sign-in - Fix in Windows 8

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Have suddenly had "The User Profile Service failed the login" message come up and although I've found the tutorial to fix it on this site, my problem is that I am the only user and there is no other profile on this computer that I can log into. So my question is, how do I get into the computer in order to switch to safe mode and then follow the tutorial? Any step-by-step guide for this technical numpty would be much appreciated!

Thanks

Answer:User Profile Service failed the login

Well it would help if you posted your computer specs.

Try rebooting, and tapping F8.

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When switching my laptop on yesterday i could not get passed the password stage.It told me User profile cannot be loaded

Answer:The User Profile service failed the login

Hit F8 before the Windows logo appears, choose Last Known Good Configuration

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Hi all, I just got a new x201, which I installed ubuntu on a second partition. For a while the two systems were getting along fine, and I was able to switch between them without problems. on my last login it won't accept my credentials (pw or biometric) and says "The user profile service failed the logon. User profile cannot be loaded" and then returns to the login screen. Any ideas on how to fix this without nuking the system?

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I know this sounds like an easy fix, but I have a Asus Laptop that the profile service just stopped on. I have activated toe Administrator Account and that fails to login also. Have tried all the ways to load into Safe Mode but the laptop will not load into safe. Almost like the service is completly gone. I do not have to original disk. Any thoughts?? New to me.

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My year old Dell laptop with Vista Home Premium failed to log in on a boot up with the message: The user profile service failed the login. User Profile cannot be loaded.

Numerous attempts to login failed. So, I did boot up in safe mode (but was advised it was not the same user profile) and then I did a system restore back 2 days and now I am ok. But what caused this and now I am nervous each bootup!

I had run a Norton security full system scan the night before and I noticed after restore there were numerous windows updates to install and numerous Norton updates even though both are on automatic update. Could it have been updates were going on when I shut down before the problem bootup.

Any insight appreciated.
thanks,
G
 

Answer:Solved: User profile service failed to login

It sounds as if something in one of your updates didn't finish properly (either a bug or turning off the computer before they were completed, etc...) which was doing something to either your user profile or something in the SAM causing it to become corrupt.

Shouldn't happen, but it did - one possible cause is write caching being misused and not having the cache flush to disk before shutting down...
 

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I have had my Ideapad for about three months and it has been pretty faultless. It has windows 7 installed.I turned it on tonight and tried to login but got the message in the title. A google search turned up a few ideas to fix it but they all rely on being able to start the machine in Safe Mode which I can't seem to do.Has anyone got any ideas as to how I can get it sorted?Thanks,Scott

Answer:U310 idea pad. User profile service failed the logon. User profile cannot be loaded. Help please.

Dear Cyclingscott Welcome to Lenovo forums if the machine came preloaded with win 7 try doing a recovery for the machine to get it back to the factory statusplease be noted that all the data on the C partition will be lost you can start this process by pressing the NOVO button like the below image  then choose onekey recovery and two options will come up you will have to choose restore from initial backup an then follow the stepsThanks

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I need help badly! While working with NeonFx in the "Malware, Trojan, Virus" Forums. The OTS.exe tool deleted key vista files. I am unable to boot up normally! I am writing this request for help after booting up in safe mode. All of my vista settings are either gone or serverely imparied! I need help restoring my vista settings, user profile, recovering files, drivers, applications, etc. I have attached NeonFx's last post describing how my machine got to this state. Someone please help ASAP!
 

Answer:Vista - Failed to open by the service user profile. Unable to load user profile

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Hey, Wonder if anyone can help me.

My laptop aint letting me log into either User Profiles, a message keeps coming up saying "The User Profile Service service failed the login. User profile cannot be loaded."

Anyone know I can fix this? Got a Toshiba Equium A200-1V0 if that helps.

Cheers.

Answer:Equium A200-1V0 - The User Profile Service service failed the login

Please check this MS knowledge base article:

+Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"+
http://support.microsoft.com/kb/947215

This seems to be known Windows issue and you can fix this running the Microsoft ?Fix this problem Microsoft Fix it 50446?

Greets

4 more replies
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when i switch on the lenovo laptop win 7 the user profile service service failed the logon user profile canot be loaded what to do how to solv the problem ican,t login to laptop

Answer:user profile service service failed the logon user profile canot be loaded

I receive error message: The user profile service failed the - Microsoft Answers

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Hi,

Am in a bit of a quandary, here. I am experimenting on a new Windows 7 build, and using a domain account, I copied it to make a "new" default user folder. Now when I try and login using a domain users account, I get the following message:

The User Profile Service Failed the Login
User Profile cannot be loaded

I was able to logon using a domain users account, before I created a new default user folder.
I did take an extra precaution by renaming the old default user folder, and I thought I'd be "good" by deleting the new default user folder - and renaming the old default user folder to what it was.. BUT, I still get the error message.

I am doing this via RDP, but the domain users account does have remote desktop access via the local security group (remote desktop etc.....)

Anybody out there that can PLEASE help me out?

Adrian

Answer:The User Profile Service Failed the Login/User Prof. cannot be loaded

rookie mistake (or lack of sleep ) I was naming the Default folder "Default User" !!! Yo soy idiot.

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Hi. I'm having this problem where when I tried to log into my computer it gave me this thing that my user login has failed and a temporary profile had been created. I was looking at other form posts with this problem and going through the steps. But while I'm in safe mode at the moment I still can't get into my administrative account on my computer. It won't let me access it because the profile is corrupted(I'm assuming?)

I was using: User Profile Service failed the sign-in - Fix in Windows 8 this thread to help me. But I'm stuck on step five because it just says: profile image path: c:\users\TEMP which is not my user profile but under the .bak it says my correct profile.
I don't have another admin profile. I'm the only person who uses my computer.
Ugh I don't know what the hell I'm doing I'm terrible at this kinda thing.
Please help :'(

Answer:User profile login failed and temporary profile created

Hello Emily, and welcome to Eight Forums.

Are you able to do what's in the blue note box under step 1 in Option One to enable the built-in Administrator account to use to repair your account from instead?

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Hey guys,
The User Profile SERVICE *service failed the sign-in - User profile cannot be loaded
Made an error in the title
I'm getting this error when trying to sign onto a 2012 VM server.
I'm able to log onto other servers on the domain but this one.
It seems to be working for everyone else on the team to me.
I googled it and it says that my profile may be corrupt however I've never logged onto the server before so my profile never got created.

Any ideas?

Thanks

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Hello

When I tried to log on to administrator account on vista laptop this morning I got the following error massage "The User Profile Service failed the logon. User profile cannot be loaded." I did some research and found a potential solution: The User Profile Service failed the logon. User profile cannot be loaded.

However the problem is that the solution needs a working administrartor account and the only account I'm able to log in is a standard one with no power to change account type or boot into admin safe mode/ do a command prompt whatsoever.

Would anyone happen to have an alternative solution that doesn't require an admin account to fix this?

Answer:Vista - The User Profile Service failed the logon. User profile cannot be loaded.

Was able to log on in safe mode and follow the registry edit procedure. Thanks anyway

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my computer is password protected. i only have one user account on it. how can i fix this without losing anything on my laptop?

Answer:vista-the user profile service failed the logon. user profile cannot be loaded

Just a thought, did you password the default administrator account?

6 more replies
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It is an HP computer that my brother brought over because it wouldn't boot. It was giving me a "bootmgr is compressed" message. So I got my Vista repair disc and uncompressed his drive. That got rid of that message but then it was giving me winload.exe errors. So I fixed that and FINALLY it booted up but when I clicked on his user account to log on, I get this error message. I have searched for answers. I came across a fix where you edit the registry if there is a duplicate entry in the profiles section but there isn't an extra one. I can boot into safe mode but I get no administrative tools, no ability to see the event viewer or manage users (idk if this is normal). I did a command I found to make the default administrator account active or something like that, and now when it boots up, there is his user account, and an admin user. If I click his user to log on, I get the error message. If I click the admin account, it loads, but it loads telling me the Vista copy is not genuine.

Anyone have any idea how to fix this? Why is the admin account telling me Vista is not genuine? Thank you.

Answer:Getting a "user profile service failed the logon. user profile cannot be loaded" message

I came across a fix where you edit the registry if there is a duplicate entry in the profiles section but there isn't an extra oneExtra one? you mean the .bak key?Did you follow this guide?http://support.microsoft.com/kb/947215

8 more replies
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Hi
After experiencing some blue screens (graphics driver related) I reverted back to 314.22 and this morning decided to give the card a good clean.

This is my main PC which has Windows 7 Home Premium, Q9450, GTX 260 (216).

Somehow I managed to corrupt my user profile and received the User Profile Service failed the logon message. Following the advice to boot in using Safe Mode showed only my profile with no access to the registry editor or command line. I then rebooted in safe mode with command line and enabled the built in administrator account. The next reboot into safe mode showed my account and other. Since mine is the only account that I have set up and I am not able to create a new account (the Control Panel user account options do not work) I have no idea what to do next.

I would prefer not to have to perform a fresh install so any help would be gratefully received.

John

Answer:The User Profile Service failed the logon. Safe mode, only my profile

Logon as built-in "administrator" account in safe mode. Works?
Logon as built-in "administrator" account in normal mode. Works?

If working.... create a new fresh admin account.

Post results

9 more replies
Relevance 96.57%

Ok have a serious problem with a Windows 7 PC.

When you boot you get the login screen, click login, then instantly displayed with this message:

"User Profile Service service failed the login.
User Profile cannot be located."

You cannot log into windows normally or in safe mode, I don't use the PC as its someone else's so I don't have any other information as they don't know either they just turned it off and this is what happened when they turned it on.

So its a mystery at the moment.

Answer:User Profile Service service failed the login.

There's this from Microsoft: http://support.microsoft.com/kb/947215

If you have a Hiren's boot CD or something similar, you could boot to a MiniXP environ, load the registry from the affected system, and perform the registry edits that Microsoft suggests.

42 more replies
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Before I list some details, I just want to mention that I read through the info and tried the steps at the following link and outgoing links:

http://www.vistax64.com/tutorials/13...ot-loaded.html

I have the following error message when trying to login to vista on my laptop:

The User Profile Service service failed the login.
User profile cannot be loaded.

Just before the problem happened I was working to remove the Anti Virus Live virus from my laptop via the techsupportforum.com forum.

Two things I did within the hour of the problem happening are:

1. I ran the malware removal program OTL
See step 5 at (http://tinyurl.com/pr92qn)

2. I cleared and set system restore's cash-
as instructed in post#23 on my techsupportforum.com thread
(Anti Virus Live on my Laptop - Page 2 - Tech Support Forum)

Further details-
I can and am able to login to Safe ModeI do not have a program called System Restore in the System Tools folderIn Safe Mode I was able to change my password, but in normal mode I get the same error messageI did windows updates and then tried to remove some of those updates, with only a few files that wouldn't allow me to delete them.Thank you for visiting my thread. If anyone has any ideas on how I can fix my problem it would be great to hear about them.

Thank you.

I would be happy to provide as many screen shots via Snagit photos and a link to Photobucket that someone woud like to see in working to fix my problem. Thanks.

*edit: Snagit and MS Outlo... Read more

Answer:The User Profile Service service failed the login

Hello Northshorehc, and welcome to Vista Forums.

What happened when you used the steps in the tutorial below?

The User Profile Service failed the logon. User profile cannot be loaded.

5 more replies
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When I try to login my password I get the follow Message:

"The User Profile Service service failed the login. User profile cannot be loaded."

Sometimes the reminder message will pop-up to give me a clue to my correct user password however when I enter my password the same message above will pop-up again.
I would sincerely appreciate anyone helping me with the procedure to fix this issue so I can login to my computer. My operating system is Vista Home Premium 64-bit.

Thank You.
John

Answer:The User Profile Service service failed the login

This fine tutorial should help

The User Profile Service failed the logon. User profile cannot be loaded.

2 more replies
Relevance 96.57%

I am trying to login and am getting an error that says: user profile service service failed the login. User profile cannot be loaded. Anyone know why this would occur after years of the same password? I am totally locked out. Thanks for any help.

Answer:User profile service service failed the login

It's quite a common fault, we have a tutorial to fix it here - User Profile Service failed the logon. User profile cannot be loaded.

8 more replies
Relevance 96.28%

I cannot logon to my laptop for the 1st time

I am getting a message The User profile service failed to logon

user profile cannot be loaded

Any ideas please

Answer:Cannot login to Windows system - User profile service failed to logon

If you have a Toshiba SSD drive in your laptop there is a problem in windows 7 that makes impossible to logon to the system when the TOSHIBA Storage Utilities are installed. In that case you have to figure out how to get to the system and uninstall it.

1 more replies
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I have Dell Studio Laptop and Administrator Account had "The user profile service failed the login user profile can not be loaded". I enter my account and decider that like I did many years ago I would reinstall operation system from Dell Reinstallation DVD but it would not work. This must because Admin Account is not being recognize.
Next I restarted laptop and was locked out of my account "the user profile service failed the login user profile can not be loaded."
I next went into the last account, went into profile and had two .bak for each lock out accounts, but "The Registry Editor cannot rename .bak Error while renaming key." This is because that it was not recognizing Admin Account.
QUESTION: Is this end of my laptop. I don't mind buying new PC with windows 10, but like my two Windows Home XP computers I use for my off-line printing and music.

Answer:The user profile service failed the login; Registry Editor cannot rename key

I don't think you need to buy a new laptop as its not an hardware issue.
Perhaps you could see this post The User Profile Service failed the logon, User profile cannot be loaded and maybe use the Fix It.

1 more replies
Relevance 96.28%

I tried to login last night and got the error message. I have rebooted, tried to enter safe mode using F8, tried to use the Windows 7 disk, and tried pressing ctrl/alt/delete. Nothing will let me past the login screen. Any suggestions? I have tried many of the ones I found many of the ones on the internet to no avail.

Answer:Windows 7 login error message: The User Profile Service failed the log

Hello Tabmb, and welcome to Seven Forums.

You might see if the tutorial below may be able to help with this user profile error. Be sure to read all of it for all available options. In particular about the different options to enable the built-in Administrator account to then be able to do the rest of the tutorial below.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps for now,
Shawn

1 more replies
Relevance 96.28%

Hi everyone,

I cannot login to my PC (Windows 7, Home Premium, 32 bit) as I'm receiving the message
'The User Profile Service failed the logon'.

I've already read threads like this

User Profile Service failed the logon. User profile cannot be loaded.

The thing is that my Profile List registry file has no folders with long numbers and no folders with .BAK extensions. I can not enter Safe Mode, but I can have command line.

I have never set a password for my account and this is the first time I am experiencing a problem like this.


Thank you

Answer:The User Profile Service failed the logon. Cannot login, no safe mode

Hello Nikos,

Were you not able to do any of the steps in the "In Preparation" section in the tutorial to log on to an administrator account?

5 more replies
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I am trying to add a second account to my machine and whether I try a Local or Microsoft account, I get the same "User Profile Service failed the sign-in. User profile cannot be loaded" error every time I try to sign in for the first time. I've Googled this a bit and it seems everything I've found yet (except one) has been with logging in to existing profiles. For the one that was with a new profile, the solution didn't work. I tried deleting all files similar to the specified one (file in C:\Users\Default\AppData\Local\Microsoft\VSCommon\12.0\SQM\ with name of "sqmdata-####-###-#####.sqm"), but that had no effect. I'm guessing this is because I have VS2013 installed, as this happens with my laptop as well. I don't want to delete my profile, I have important (and large) data in my documents folder that I don't want to lose. I'm guessing this will have to do with messing with the registry, but I don't know where to begin. Anyone have any ideas?

Answer:New user cannot login (user profile service failed)

User Profile Service failed the sign-in - Fix in Windows 8

1 more replies
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Hey Guys so this happened to my laptop the other day and I have only got round to fixing it now, I tried a few options like editing the .bak files etc with no luck so I recovered what I could and just deleted the user profile an that seemed to of fixed the issue.

I was just wondering if their is anyway to delete the data off the old user user profile without having to format the hard drive. As its still taking up space on my hard drive even though the profile is deleted.

Many thanks in advance

Damian

Answer:The User Profile Service failed the logon. User profile cannot be loaded

Hello Damian, and welcome to Vista Forums.

Since you have already deleted the user account through the Control Panel, you should be able to just delete C:\Users\(user-name) folder for the old user account while logged in the new account.

Hope this helps,
Shawn

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Hi 

I have a very annoying problem on wireless tablets running windows 8.1 update. 
The tablets boot nice and fast (approx 30-35 seconds) to the ctrl + alt + del screen. 
However the network mandatory profiles used by students do not work for another 60 seconds after that. 
For the first 60 seconds or so after ctrl+alt+del shows up they get the error message "User Profile Service Failed the sign-in.  User profile cannot be loaded".  After that they
will login just fine.  
We've looked at procmon bootlogs and it shows BADNETWORKPATH the first couple of times you try to call the network path to the mandatory profile.  
We have tired setting various Group Policy Objects to force them to wait for the network based on various other posts on this  and other sites. 
Always wait for the network, Wait for group policy processing, wait for network timeout etc.  None of them seem to make any difference. 


Can somebody explain to me how to resolve this issue. 
Cheers
Da'flibble

More replies
Relevance 95.7%

Hey all 
 
Long time user of bleeping computer - gonna jump on in and join the fun and games!
 
Anyway I work in a small local computer repair shop and recently we had LOADS of Vista and Windows 7 machines with the error
 
"The User Profile Service failed the logon. User profile cannot be loaded"
 
We can repair the fault changing the profile from temporary profile path and swapped the .bak extension in registry. 
 
But what the hell is causing it? We have had two machine back in within two weeks of initial repair. We figured windows update at first but its not a given. 
 
cheers!

Answer:"The User Profile Service failed the logon. User profile cannot be loaded"

Have you read this Microsoft Support article?
 
There are similar articles for Vista and XP.

2 more replies
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hi, when i try to add an account in my microsoft laptop windows 8.1, it always show The User Profile Service failed the logon. User profile cannot be loaded. Im done doing the process suggested before but it doesnt work, so i decided to delete
the account and from now on, i cannot add an account in my laptop. 
note. Im already done fixing it, in safe mode and make changes to registry editor, the .bak one but idoesnt work

More replies
Relevance 95.7%

Hi, at windows start i get the message "The User Profile Service failed to logon. User profile cannot be loaded". There was no known activity last time system was up and running and it was shut down normal.

The desctop(HP) was delivered some years ago with V7 installed, ONE personal userID with admin auth. was created. Then a System repair disc was created.

What is the safest and simplest way(if any) to fix this problem and maintain the user data?(I did see support strings about this problem but they seem very complicated and confusing to me)

1. Shoud I restart system some functional key to get into safe mode or use the System repair disc and then what option?

2. Should I then logon to the default accountID(not known to me), and restore system to older backup point or shoud I try to repair the personal UserId?

Please advice

Answer:The User Profile Service failed the logon. User profile cannot be load

Hej Stene, v?lkommen till Seven Forums .

See this tutorial for fix: User Profile Service failed the logon. User profile cannot be loaded.

Kari

4 more replies
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I've searched for about a week now and have not found a solution. I followed the suggestions about the corrupt Profile and the .BAK SID, but neither are my situation.

My SID is fine - I did manage to find a temporary fix. If I delete and recreate the user in Active Directory on the server it fixes the problem. The problem is, I have 300 computers and every morning there are at least 10 - 15 users I must do this to. Not an ideal solution.

We bypassed Vista, so we had no idea that this Microsoft bug existed until last week.

Answer:The User Profile Service failed the logon. User profile cannot be load

Hello ! Welcome to SF !

Check this article from Microsoft run the Fixit and see if that help Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"

- Captain

1 more replies
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Im trying to create a new user account on my computer, but every time i do that, Im unable to login to that name. Only the main account is accessible. All new accounts I create with my account will give me this message:
"The User Profile Service failed the logon. User profile cannot be loaded." This applies to the guest account as well.

If this helps, when you go to C:\Users, only the main account's folder and a folder called "Public" is present. Im pretty sure it should have showed the folder of the newly created account. Because of this, im unable to copy files from my main account to the new but inaccessible account as the folder for it does not exist.

This is frustrating as im trying to create an account for my brother with parental controls. But we cant even access it without it saying that the user profile cannot be loaded. How can I fix this?

I've been following these instructions from Microsoft:
Error message: "The User Profile Service failed the logon. User profile cannot be loaded
I went to the registry editor and went to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList. Apparently there should be two folders with S-1-5 that is followed by a long set of numbers but there is only one. It seems that there isn't even any folder associated with the new account. I was only able to find a folder associated with the main account. But none for the new accounts.So that method to resolve this problem doesn... Read more

Answer:The User Profile Service failed the logon. User profile cannot be loaded

Did you try the other 2 methods from that webpage?

6 more replies
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I have a Dell laptop that has Windows Vista. Received the below message after I typed in my password for the adminstrator account

The User Profile Service failed the logon. User Profile cannot be loaded

I went into Safe Mode and was able to get to the desktop of the laptop. I attempted to go to administrative tools to try and add a new user account but I don't see an option for that.

Any suggestions would be greatly appreciated.

thanks

Nancy
 

Answer:The User Profile Service failed the logon. User Profile cannot be loaded

Here is the Microsoft support article for that.
 

1 more replies
Relevance 95.7%

Hello. I am new here. I know absolutely nothing about computers, so I wasn't even sure where I should post this thread. Please help. I am desperate. Here I will explain what the issue is AND what I tried  to do to fix it. But I failed. Recently I've had issues with my computer randomly opening a lot of windows on it's own. Yesterday I was away and my computer was on and when I came back I saw about 50 new tabs opened and all almost my computer icons seemed to have disappeared. I assumed it was just some computer mistake because no way everything go deleted on its own. So I restarted it.When I restarted it, I got the message from the title- "User Profile Service failed the logon. User profile cannot be found." I don't wanna take it to a "professional" to get it fixed because I don't trust any people here in my city- whenever I did that, they deleted ALL my files. And I have some EXTREMELY important files in this computer that I wish I had saved on USB, but I haven't, so I definitely can't lose them. I just never thought anything will go wrong with this computer, as it worked pretty much perfectly. So anyway, I decided to try to fix it on my own, despite that I admittedly know nothing about computers, I read that this issue is fairly easy to fix. So I found tutorials and forums where people say you should press f8 and it will take you to "safe boot" mode. I did this and the first 2 times nothing happened- and... Read more

Answer:User Profile Service failed the logon. User profile cannot be loaded.

You can try to fix with Safe Mode - repeatedly tap F8 as you boot up.It may take two or three tries to start the safe mode.Continue with Safe mode and user the Administrator login.Are you able to get into the computer with Safe mode as the Administrator? **** In this context administrator is the name of a hidden account used in safe mode. Normally you would not have to use this account. It can be used to repair or create user accounts.

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I have literally tried every solution found online and NOTHING seems to work.  Our environment, Windows server 2008 domain controller, Windows 7 Pro x64 bit PC's.  Trying to login as a domain user and get the error " User Profile Service failed
the logon.  User profile cannot be loaded".  I can only login with the domain Administrator account, or the local administrator account.  We are NOT using Roaming profiles.  The application event logs do have event error 1500 and event
warning 1509.... see screenshot below.

What I have tried:
Microsoft FixIT 50446
Tried editing the SID's out of the registry manually per KB
http://support.microsoft.com/kb/947215
Deleted all domain user profiles from machine
Removed PC from domain and rejoined
Deleted user account from Active Directory and recreated
Verified GPO was not configured to "allow users to logon with temporary profiles"
SFC /scannow
Fresh install of Windows 7 Pro
Live Essentials was never installed (some forums referred to the .sqm file fron event ID 1509 possible relating to an issue with Live Essentials)
Google update was never installed (remember seeing it referred to in a forum as well)
 
I am now out of ideas..  This has been an ongoing issue for about a month and I am finally admitting defeat.  This is my last effort to get help before breaking down and paying the $259 to Microsoft to help resolve it.
PLEASE HELP!!
Thank... Read more

Answer:User Profile Service failed the logon. User profile cannot be loaded.

Hi Phillip,
 
I would like to verify whether the issue only occurs on special Windows 7 computer or on all Windows 7 computers.

 
I suggest checking the permission of the user profile folders and Default folder. Make sure the users has full control of their profile folders.

 
Meanwhile, ensure the users are the owner of the C:\Users\theirname\NTUSER.dat. Also, please put NTUSER.dat in the security software exclusion
list for testing.
 
Please also post in Server Forum to get more assistance.
http://social.technet.microsoft.com/Forums/en-US/winserversetup/threads
 
Best Regards,
NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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Hi
Recently i have had a few users in our domain unable to logon due to this error. To fix the issue  i have been deleting their local profile and then logging back on so they pick up the mandatory profile stored on the server and everything then works
fine.
Server is running server 2008 r2 and workstations are running windows 7 pro. 
I have just noticed the below error in the event logs on a few of the affected machines.
Windows cannot copy file \\?\C:\Users\lnyberg\AppData\Local\Temp\jds1029303519.tmp\ to location \\?\UNC\CM-DC01$NOCSC$\Profiles$\StaffNew.V2\AppData\Local\Temp\jds1029303519.tmp\. This error may be caused by network problems or insufficient security
rights. 

DETAIL - Access is denied.
Is this what could be causing the issue with logging on? I am a bit confused as to why it would be trying to copy a temp file back to the mandatory profile on the server.
Any ideas would be great
Thanks
Shane

More replies
Relevance 95.7%

Im trying to create a new user account on my computer, but every time i do that, Im unable to login to that name. Only the administrator account is accessible. All new accounts createdwill give me this message:
"The User Profile Service failed the logon. User profile cannot be loaded." This applies to the guest account as well.

If this helps, when you go to C:\Users, only the main account's folder and a folder called "Public" is present. Im pretty sure it should have showed the folder of the newly created account. Because of this, im unable to copy files from my main account to the new account as the folder for it does not exist.

This is frustrating as im trying to create an account for my brother with parental controls. But we cant even access it without it saying that the user profile cannot be loaded. How can I fix this?

I've been following these instructions from Microsoft:
http://support.microsoft.com/kb/947215
I went to the registry editor and went to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList. It seems that there isn't even any folder associated with the new account. I was only able to find a folder associated with the main account. But none for the new accounts.

Answer:The User Profile Service failed the logon. User profile cannot be loaded

Back to the beginning...what steps did you actually take...to create a new profile?

http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

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Hi

On my daughters W7 x86 PC the above message is happening when she tries to logon, the PC was set up with two users, I do noyt know if the other user can logon as she is away and we do not know the password.

What can I do to fix this error, all the fixes I can find require the user to logon, which is not happening.

Any ideas on how I can proceed.

Thanks

Daniel

Answer:The User Profile Service failed the logon. User profile cannot be load

Hello Daniel, and welcome to Seven Forums.

The tutorial below can help with fixing this error. The "In Preparation" section at the top will help to get logged into an administrator account to be able to do the rest of the tutorial. If you have any questions, then please feel free to ask.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
Shawn

1 more replies
Relevance 95.7%

I had the following error:

The User Profile Service failed the logon. User profile cannot be loaded.

I googled how to fix it. I now can't get to my photos from my other user account. How can I get to them so I can burn them on a DVD and clear up some of my hard drive? I can still see they are there in my Picasa program just can't get to them on desktop now.

Thanks,
Nici
 

Answer:The User Profile Service failed the logon. User profile cannot be loaded.

Use an admin account, go to the account's picture folder you had before, and answer yes if it asks if it should modify security. ( haven't done this in a while so I can't remember the exact wording )
 

1 more replies
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windows 7 will not let me log on to my administrator account.  this is my son"s computer. could he have downloaded something that is causing this?  how do i fix it? thanks!

Answer:the user profile service failed to logon user profile cannot be loaded

i was able to resolve the problem.  system restore in safe moce,

2 more replies
Relevance 95.7%

Hello. I am new here. I know absolutely nothing about computers, so I wasn't even sure where I should post this thread. Please help. I am desperate. Here I will explain what the issue is AND what I tried  to do to fix it. But I failed. Recently I've had issues with my computer randomly opening a lot of windows on it's own. Yesterday I was away and my computer was on and when I came back I saw about 50 new tabs opened and all almost my computer icons seemed to have disappeared. I assumed it was just some computer mistake because no way everything go deleted on its own. So I restarted it.When I restarted it, I got the message from the title- "User Profile Service failed the logon. User profile cannot be found." I don't wanna take it to a "professional" to get it fixed because I don't trust any people here in my city- whenever I did that, they deleted ALL my files. And I have some EXTREMELY important files in this computer that I wish I had saved on USB, but I haven't, so I definitely can't lose them. I just never thought anything will go wrong with this computer, as it worked pretty much perfectly. So anyway, I decided to try to fix it on my own, despite that I admittedly know nothing about computers, I read that this issue is fairly easy to fix. So I found tutorials and forums where people say you should press f8 and it will take you to "safe boot" mode. I did this and the first 2 times nothing happened- and... Read more

Answer:User Profile Service failed the logon. User profile cannot be loaded.

You can try to fix with Safe Mode - repeatedly tap F8 as you boot up.It may take two or three tries to start the safe mode.Continue with Safe mode and user the Administrator login.Are you able to get into the computer with Safe mode as the Administrator? **** In this context administrator is the name of a hidden account used in safe mode. Normally you would not have to use this account. It can be used to repair or create user accounts.

14 more replies
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lately when i try to turn on the Guest user ( its my first time to turn on it)
then when i try to log on using guest i encounter a error message?
the user profile service failed to logon user profile cannot be loaded , i already try to make another user but the message or error is still appearing ,

but my main user is working im just worried about this and i already try some solution here but its not working

im using Windows 7 , thank you in advance !

Answer:The User Profile Service Failed to Logon User Profile Cannot be loaded

Hello John,

You might see if the tutorial below may be able to help fix this for you. User Profile Service failed the logon. User profile cannot be loaded.
If not, then I'd recommend to turn off the Guest account, delete any 501 key below found for the C:\Users\Guest account at the same registry location in the tutorial above, delete the C:\Users\Guest folder, and restart the computer. This will give you a fresh start with the Guest account as if you never turned it on.

S-1-5-21-4087885203-1817915059-2930943868-501

or

S-1-5-21-4087885203-1817915059-2930943868-501.bak




Hope this helps,
Shawn

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hai sir,madam
iam using windows7 proffessions OS,iam unable to logon through my admin account even though the password is correct,it is showing the message"USER PROFILE SERVICE FAILED THE LOGON USER PROFILE CANNOT BE LOADED"...pls help me the problem.
in order solve this issue i tried to switch the PC into safemode by pressing F8 but it is also not working,and not showing the safe mode option on the laptop screen..

Answer:user profile service failed the logon user profile cannot be loaded

First, try a System Restore in Safe Mode. If that doesn't work, you can follow the instructions in this video which I've used several times. This does involve tweaking the registry, so only do it if you feel competant to do so.

1 more replies
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i encounter this problem when i try to login my account which is under a domain.

User profile service failed the logon User profile cannot be loaded.

Will the OU in ad will affected this problem? Firstly, this machine hostname have not move to Finance OU. But i can login my own account. my account has move to Finance OU. I try my colleague login id as well. His user account was also in the Finance OU. but he cannot login. he get the user profile service failed the logon. user profile cannot be loaded. This is cause by OU or is it the windows issue? i have try to rejoin the domain same problem. This is a new machine so i believe the registry fix on the profile list does not help at all. i try to copy the default folder under user to my usb and then transfer to the new pc same problem as well.

anyone have any solution to it ?

Answer:User profile service failed the logon User profile cannot be loaded

You'd need to ask your IT Adminstrator.

1 more replies
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 Hi all, I just got a new x1 Yoga, which I installed windows 10 comes without a Wifi driver, i download the driver and instaled, when i connect to the internet for a period, windows returns to the login screen and i receive the following error message: "The User Profile Service failed the logon. User profile cannot be loaded" when i try to login.i tried to edit the regedit by change rifcount, i tried to install windows 8 and 8.1 and windows 7 but still the same problem, i tried to install all driver with driverpack before connecting to the internet and stop the updating windows this helped me just for 3 days and the problem come back, Any ideas on how to fix this problemsorry for my bad language

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I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)
 

Answer:The User Profile Service failed the logon. User Profile cannot be loaded

Most likely it is loading a temporary profile.

First try a system restore to see if can recover the user profile.
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

If system restore fails to load while in windows or you get errors, try it from the recovery environment http://www.bleepingcomputer.com/tutorials/tutorial142.html
Here is another solution to try if SR fails to work for you, it shows you how to create a new user account, then log into the new account and copy your old profile over to the new account. This article is for XP but the process is the same for Vista. See "Moving to a new user profile"

http://www.lockergnome.com/it/2004/12/15/get-it-done-recover-a-damaged-windows-xp-user-profile/
 

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I recently tried working with my Sony VAIO Desktop. I upgraded from Windows XP to Windows 7 and ever since I did this I have had a few problems (keyboard would disable after the W7 OS Loaded, etc.) I have been working to remedy this problem and others by 1) cleaning up the hard drive, registry, memory, etc. using AVG Antivirus which I recently installed and its family of products, 2) updating drivers to Video Controller and Storage Controller which AVG alerted I needed to update in Device Manager.

I attempted to update the drivers to the two controllers mentioned above and as windows started to search the internet for solutions after 1-2 hours, I did not get a response and my screen/OS became unresponsive so I had to do a cold boot. (powered off for 15 cycles - standard).

I rebooted my system this morning to find that once I logged on I got - "User Profile Service failed the Logon- User Profile Cannot be loaded" press Ok and it sent me back to the Windows 7 SP1 logon screen again. (looping)

Please provide any knowledge on what to do to remedy this issue. Thanks in advance. Daveq

Answer:User Profile Service failed the Logon- User Profile Cannot be loaded

Hello Daveq, and welcome to Seven Forums.

The tutorial below should be able to help with this error.

User Profile Service failed the logon. User profile cannot be loaded.

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Is there a solution to this issue> After I add a new user (standard or admin) via the control panel, through my admin account, the new profile does show in the logon menu, but.. I cannot sign in. I receive the message 'The user profile service failed the log on'. MS's official solution does not help, as there are no duplicate entries or entries ending in 'bak' as they state for me to fix.
It would seem the MS help centre is only willing to reply to very general user questions, or cut and paste already-made past solutions.
I have noticed that this problem was also noted in windows 7. No user profile other than the name. Does anyone have an idea of the possible reason for this error? Windows restore and repair do not fix the problem, and sfc scan does not detect errors. I cannot create a new a new profile and delete the old one. One link suggests using safe mode to fully create a new profile, but that it will not fix the problem. Any ideas?

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Hello everyone,
 
I need your help as I cannot access my admin user. I have windows 7 and I have the current situation: I am able to start my pc and reach the place where I can see my 3 users' account but I can login only to one of them. To the others I had the message on the title:
 
"The User Profile Service service failed the logon. User profile cannot be loaded."
 
I had read this topic  and so I will write down here the content of the frst.txt:
(ask me any missing information)
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 25-09-2014 01
Ran by SYSTEM on MININT-RRT6B3I on 25-09-2014 23:49:20
Running from G:\
Platform: Windows 7 Professional (X86) OS Language: Ελληνικά (Ελλάδας)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [843712 2012-01-03] (Ado... Read more

Answer:"The User Profile Service service failed the logon. User profile cannot be loade

 
Lets check the disk's configuration.
 
Please download  Listparts to a flash drive.
 Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
Plug the flashdrive into the infected PC.
 
From an Off position in the computer, enter the System Recovery Options.
 To enter the System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Click on  Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
 
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\ListParts.exe (for x64 bit version type e:\ListParts64.exe)  and press EnterNote: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Y... Read more

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"The User Profile Service service failed the logon. User profile cannot be loaded"

Is the error message i get when i try to log in to either my admin user or the one other account on the computer. As the problem is happening with both accounts i have no way to access the computer in order to fix the problem in the ways so many people have done. I was reading something about a way to enable the "Hidden Built-In Administrator Account" via a control prompt which i might be able to use to log in and fix the problems im having but i dont know how to bring up a control prompt window without loging into one of the accounts (which i cannot log into). Essentually im trying to find a way of gaining access to my computer again without wiping the files on it, it would be a pitty to lose all the information on the computer if i dont have to - so im hoping someone might be able to walk me through the fixing process i need to undertake if it is possible to solve these problems without wiping everything and starting from scratch on a blank computer. Any help would be greatly appreciated as i cant find anything on this specific issue (most people seem to be able to log into at least one user still but i cannot use any of the users on my computer), its driving me nuts having to borrow other peoples laptops etc in the meantime so again any help would be muchly appreciated.
Thanks.

Answer:The User Profile Service service failed the logon. User profile cannot be loaded

Hello Yeti, and welcome to Vista Forums.

The tutorial below can help show you how to fix this error. The STEP ONE section will help show you how to boot into the built-in Administrator account through Safe Mode.

The User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
Shawn

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I got a Dell Inspiron 15 laptop with Windows 7 a couple of weeks ago and it has worked fine. But now whenever I try to enter my password to log in the message "The User Profile Service failed the logon. User profile cannot be loaded." comes up and pressing OK just takes me back to the log on screen. The profile is the SysAdmin and is the only profile on the computer.

Also, when I press F8 at start up there is no option for safe mode or anything - instead the window reads "Windows failed to start. A recent hardware or software change might be the cause..." and my only option is to launch startup repair (or start windows normally). Running this repair runs the system restore although after finishing the system restore the problem is still there.

Thanks, Quaidheizer

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New T470 ThinkPad. Just a week old. Lenovo update popped up. Performed all update including BIOS update as suggested. After which I get " The User Profile Service service failed the sign-in. User profile cannot be loaded." This is a domain account I am trying to log in with.I have another local admin account with which i can log in. I tried every solutions found on the internet , like registry edit, delete old profile, tried system recovery from an earlier point. No luck.Any other suggestion would be highly appreciated.Thank you

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I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)

Answer:The User Profile Service service failed the logon. User Profile cannot be loaded

Originally Posted by Th3KaNgSt3R


I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)



Do you have a backup to restore from? have you run system file checker (sfc /scannow)? could you tell us about your system by putting your system specs (lower left corner) so that we know what kind of hardware you have

Ken

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I have a Lenovo Ideapad Flex-4 (bought this January 2017, so fairly new device) & i have noticed that my laptop has been getting slower and slower in the past fouple of days. It freezes up randomly and some programs that i use are "not responding" more and more. But this time i had turned off my laptop and turned it back on and i had a black screen (with a white movable curser only) for like 30 minutes. I thought my computer had messed up horribly. But shortly after the 30 minute wait it finally opened up the screensaver to let me login to my account.. i then put in my pss word (which was awfully slow also) and then it was loading for a good 10 minutes so i was thinking finally!! Im getting somewhere.... Them this message popped up "The User Profile Service service failed the sign-in. User profile cannot be loaded" & now i dont know what to do! Im freaking out! My mother bought me this laptop as a gift and i hope its not screwed up for good because im literally in tears right now! So please some one help!!! ASAP!!!! Oh and also i dont know if this may have anything to do with it (i personally dont think so because my laptop was already getting slow kn start up as of yesterday but never nlt letting me login) but i did set a magnet on top of my laptop near the lower right corner (right of the touchpad & bottom right of keyboard) and it wasnt a big magnet at all... Ive just hear stories about magnets could possiy mess up a laptop but i dont know if thats true... Anyw... Read more

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I'm receiving the following error message and cannot get into my pc. Please help!!
User Profile Service service failed the logon. User profile cannot be loaded
 

Answer:User Profile Service service failed the logon. User profile cannot be loaded

is it the only login account u have in your pc ?
 

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Im completely rubbish with computers.so would really appreciate some help.

I have a dell laptop which uses windows vista and everytime i try to log on to my account this message appaears.

"The User Profile Service service failed the logon. User profile cannot be loaded."

Does anyone know how to fix this???

Answer:The User Profile Service service failed the logon. User profile cannot be loaded

Hi,

It is possible to fix, however it is slightly tricky. If you have trouble completing any of the following steps feel free to ask for more info.

First, are you able to log in to another administrator account on the affected computer? OR are you able to log in to the affected account and create a new administrator account?

If not then ignore the rest of this post.

If so then follow these steps; at each step make sure you read and understand the entire step:

Go to Control Panel and search for Create a Restore point, open the link and click on the Create button down the bottom right of the window

Follow the instructions to create a restore point.

NOTE: This fix WILL delete EVERYTHING on your Desktop and in your Documents folders. Make sure you back the contents up:
Go to the Hard Drive on your computer that has the most free space and create a new folder called Backup.

Then go to C:\Users\yourname and copy everything into the Backup folder you just created. Check that you can access your documents from the backup folder successfully.

All backed up? Good, now you have to delete your old profile and create a new one:

1. Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:a. Click Start, right-click Computer, and then click Properties (on the right hand side of the window).
b. Click Change settings.
c. In the System Properties dialog box, click the Advanced tab.
d. Under Us... Read more

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I am unable to enter safe mode by pressing F8 repeatedly. Instead, I am told to Please select boot device:
SATA: my drive
SATA: my drive
SATA: ASUS dvd writer
Enter Setup
Clicking any of the drive would bring me back to 'The User Profile Service failed the logon' screen. The computer is not a new build. I've had it for years. It was fine the day before so I have no idea what is going on. Any help would be greatly appreciated.

Answer:Unable to enter safe mode to fix 'The User Profile Service failed the login.'

Can you boot into Windows at all, or do you only get the option to select a boot device?
 
Have you tried restarting the computer?
 
Do you have the installation disc for this version of Windows 7?

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Hi,

I am running Windows Vista 32 Bit Home Premium. As far as I know, I have all the latest patches / updates. I don't have a CD for Vista.

I have had no problems until I tried to login today and got the following message:

'The User Profile Service failed the login. User profile cannot be loaded'.

I haven't changed anything on my computer between yesterday and today - nothing installed or uninstalled, no files moved around. As far as I know, there have been no major patches / updates for any programmes which I've installed.

My understanding is that the main fix for this is to switch to an administrator login and then fix the corrupted profile, but I only seem to have one profile for my computer (it is my own home computer for my own use and I've never needed to set up another profile).

I have tried using the advanced boot option 'Last known good configuration', but that didn't work.

I have tried logging in using safe mode but when I do this my monitor says 'input not supported', presumably because the display drivers on safe mode are a little off (or so I have read). I have read that I might be able to use the command prompt through safe mode to get to an old system restore point, but obviously I can't see anything once I get through to safe mode!

Using the low resolution mode from the advanced boot options works, but I still only have one profile to log into, so it doesn't get me anywhere.

So my questions are:

1) Would rolling back to an old ... Read more

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can't be loaded. As administrator no idea what my windows password is, have tried everything. My wife also has this message when she logs on, only been able to access laptop through a guest account, if we lose this we can't use laptop. Unfortunately haven't backed up so no rescue disc and all photos and docs on adminstrator log on.

Answer:the User profile Service failed at logon user profile cant b

Watch thishttp://www.youtube.com/watch?v=-k6F...

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Laptop has worked fine for years.  Turned it on and got this:  The user profile service failed the logon.  User profile can not be loaded.  I am the administrator and so can not even add myself under a different name b/c it doesn't recognize me.  TIA

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The user profile service failed the sign-in user profile cannot be loaded in Windows 10.

I created a local account in Windows 10 and when I login I get that error. My laptop came preinstalled with Windows 10 and was not upgraded.


There is no folder being created for the User and no registry data either.

Answer:The user profile service failed the sign-in user profile cannot be loa

Replace the Corrupted Default User Profile on the Computer with a good one and then try to create a new user profile.
https://support.microsoft.com/en-us/...#1TC=windows-7
https://www.tenforums.com/tutorials/5...dows-10-a.html

John

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Its my friends comp im trying to fix it 4 him but im stuck

Answer:the user profile service failed user profile cannot be loaded

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

fixed it using this

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The user profile service failed the sign-in user profile cannot be loaded in Windows 10.

I created a local account in Windows 10 and when I login I get that error. My laptop came preinstalled with Windows 10 and was not upgraded.


There is no folder being created for the User and no registry data either.

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After adding a User as a Family Member(child), when the family member logs in with his user he gets this message: The User profile service failed. The sign in user Profile cannot be loaded.

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How can I recover from this error message?

I click on OK, and then see the sign on screen again prompting me to enter my MS password. Not able to login as this repeats .....

regards,
VinceB.

Answer:User Profile Service Service failed! User profile cannot be loaded.

Does this help?
User Profile Service failed the sign-in - Fix in Windows 8

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Hi Everybody,

I have an odd situation for my computer skills.

After few years today suddenly I got this error: the user profile service service failed the logon user profile cannot be loaded

I am in Windows 7 Home Premium and I have only one user account which is administrator too.

I am running in safe mode now and have already tried to fix it with the OPTION ONE To Fix the User Account Profile with no results.

I am trying to use the OPTION TWO but can't create a new account in safe mode, could you help me please

Answer:the user profile service service failed the logon user profile cannot

Hi MadMatt71 welcome to SevenForums

Have you taken a look at the tutorial below

User Profile Service failed the logon. User profile cannot be loaded.
See if you could create a User Account from the Command Prompt.

Open up an Elevated Command Prompt. Click on type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type this command below

net user /add useraccountname

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I just spend a long time fighting this problem and wanted to share how I fixed.
I was seeing this error on a Win7 standalone system (local profiles, not logging into a domain).  I had two profiles on it that worked fine, but if I tried to create a new profile, I would be unable to logon to it and would get the "User Profile Service
failed the logon" message.
I tried the steps in KB http://support.microsoft.com/kb/947215 but they did not fix the problem.
After looking through the event logs, I found the following 1509 error in the Application log:
Windows cannot copy file
\\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm to location
\\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm. This error may be caused by network problems or insufficient security rights.

 DETAIL - Access is denied.
After binging iesqmdata_setup0.sqm I ran across this article:
http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/e87aafae-c3aa-48df-b188-0ba161fcb9c7
The suggestion there:
"I suggest you check the Advanced Security Settings for the C:\Users\Default folder. Ensure you check the box "Replace all child object permission with inheritable permissions from this object"."
Fixed this problem for me.  I am now able to logon with the newly created accounts just fine.
Hopefully this will help others as well!

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The thread title is a problem that I've been having while trying to create a new profile for work on my laptop. This is the error message that happens every time I try to log into this profile. All the help I've been able to find online has involved old profiles having this error, but I'm only getting this error with newly created profiles. The regedit solution that the windows site gives doesn't work because my computer isn't creating a path in the registry to that user account apparently, and I honestly have no idea how to fix this.

Answer:"user profile cannot be loaded user profile service failed the logon"

Hello iluvme4never, welcome to Seven Forums!



Start by having a look at this tutorial at the link below.


User Profile Service failed the logon. User profile cannot be loaded

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Hi all. Recently upgraded to W10 from 8.1 and am now trying to create a new profile for my partner. I am able to create it so that it appears in the Accounts section and on the login page but when I try to login with it I get the error: user profile profile service failed sign in.

I have googled this and see that it has been an issue for many users since W7 but there don't seem to be any fixes online that work. One of the primary fixes listed to to make edits to the user in the registry but the user does NOT appear in the registry at all - I only have myself listed and a separate Admin user.

Any help would be greatly appreciated.

Thanks!

Answer:"User Profile profile service failed sign in" - can't create new user

Hello Martin, and welcome to Ten Forums.

Usually when this is happening for new accounts that have not yet had their user profile setup, you'll need to refresh Windows.

Refresh Windows 10

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