Computer Support Forum

ERRATIC TOUCHPAD

Question: ERRATIC TOUCHPAD

Hi, I have a dell Inspiron 14 5477, the problem is when I plug the AC connector the mousepad becomes erratic in a way that is impossible to use, auto right click, jumps, random click without clicking and that kind of stuff, I don't have the original adapter, the plug is that with 3 legs, 2 flat and 1 cilindric in the middle, and the adapter is for 220V, I have tried with 2 different ones but I still have the problem. Thnks

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Preferred Solution: ERRATIC TOUCHPAD

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I've been going nuts with the Elan driven touchpad since I got this machine in Dec 2014. I've trouble shot the problem down to the Elan software being slowed down/interrupted when trying to use the mouse. The diagnosis is repeatable. If something is running using the CPU moderately at normal priority and the Elan software is also running at normal priority the touchpad becomes totally erratic. If under the same cpu conditions I plug in a wireless usb moue no problems, hardware driven. If I bump the Elan software to a high priority and start a moderate cpu process the touchpad work fine. My question is - is the a way to make the touchpad a hardware driven device rather than Elan software driven.

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Question: Erratic touchpad

I have an erratic touchpad on my laptop, it is a Synaptics touchpad on an Advent laptop.Basically, when I touch the pad, quite often the curser will jump from one place to another, or sometimes will go back towards its original position when I remove my finger.Does this sound like a settings or driver problem? The pad is clean without any dust build-up. Any help appreciated.

Answer:Erratic touchpad

Driver may be corrupt. Have you a Optic mouse connected? if so try with it removed. If none of these sort it Go to Laptop web Site to see if there are any new drivers for touch pad

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Question: erratic touchpad..

Just recently my touchpad has been acting strange...
It does not move in the linear direction and constant speed which was normal until now...
Now I have to use the touchpad several times to move it across or up and down and the speed changes-usually slower-the there seems to be less control over its regular motion.
I have checked the settings on the Control Panel but they have remained the same.

Answer:erratic touchpad..

  
Quote: Originally Posted by rl7


Just recently my touchpad has been acting strange...
It does not move in the linear direction and constant speed which was normal until now...
Now I have to use the touchpad several times to move it across or up and down and the speed changes-usually slower-the there seems to be less control over its regular motion.
I have checked the settings on the Control Panel but they have remained the same.


Probably a driver. Pleased go into device manager>pointer devices. Make sure the driver is listed and working properly

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If your driver is missing, or there is a yellow triangle on it, you will need to update it.

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 Mouse pad jumps and moves erractically and often magnifies screen or reduces it to a small size such that neither screen can be read.  Curror jumps all over the place when typing.   Customer Support Techs have attempted to fix - I forgot trouble ticket number - by me allowing them access to my computer but in both instances the two different techs were unable to make a permanent fix.   The mouse pad is still extremely sensitive and cursor  jumps erractically around the screen.  The mouse pad is so useless that a wireless or USB mouse must be plugged in.     In my 50 plus years of computer purchase/use of both Mac and PCs, I would not recommend this model computer to anyone considering a laptop.  Bummer.

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Hi, I have been having problems with the touchpad on my laptop. It seems far too oversensitve and is forever dragging things across the screen and the slightest touch selects something or closes something. It in fact is pretty unusable. I have tried updating the drivers and reinstalled the old one. I have also tried the Elan settings page and no matter what I select on there it makes no difference. For instance I turn off the tapping and dragging and dropping options yet that makes no difference. It is almost like the Elan settings are not working or are unconnected to the touchpad itself. The problem is so bad that I am having to use a plug in mouse, which works but is not what I want to do. I bought this laptop because it was so portable and the last thing I want to do is carry around a lot of other stuff. I have tried everything I know and have ran our of options. If someone could offer some advice, or there are others who are having or have had similar problems, I would love to hear from you. Thanks. 

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Hi

I have had a Tosh C50-B-11L for just 2 weeks (to replace an old Tosh sat L300 that was very reliable).
I feel like throwing it away due to the response of the touchpad. It will freeze, or none responsive, erratic, will ignore taps,etc.Resulting in deletions on sites when the cursor was not where it appeared to
be. And is extremely frustrating, as simply I am unable to use the laptop to its potential.

I have got the latest Elan driver. I see that this seems to be an issue, that does not seem to be addressed properly by Toshiba.

Any suggestions? Could I remove the Elan drivers, and still have a working touchpad?
Or will I have to forget it and buy a hardware mouse (which rather defeats the point)

Thanks for any suggestions (I've done the F5/F9 stuff to no avail)

Answer:Satellite C50-B-11L - Erratic Touchpad

Looks like there's been no-one else here for a while. My question will probably go unanswered as well.

Personally, I think the touch pad you got was made at 3:30 on a friday afternoon, recently sorted someone's computer with exactly the same sort of problems. Turned out there was nothing at all wrong with his computer, it was the wireless mouse getting funky.

But there's something else that's worth looking at too, it's part of a Desktop Help tutorial I wrote and it might be relevant to your problems as well. Remember, when you're going through this process to dump all the Toshiba proprietry rubbish as well and let Windows itself handle all of these functions, you'll quickly discover that Windows isn't all that slow after all.

Mods - please feel free to use any or all of the following text as a sticky thread, it really will help a lot of people.

Shamefully, this forum doesn't allow file attachments and has a character limit on post size. OK. Just means I have to spread the text over 2 posts. Starting to remind me of my troubles with getting a new BIOS.

Background Programs

This is the most common problem with Windows, programs running in the background. Some programs like your antivirus software have to run constantly in the background so that they can check every file as it's opened and make sure you're not about to trigger a virus. Some programs will set themselves up to be running in the background so that when you click the icon to start the program it app... Read more

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I got the computer in November 2015. I have been using an external mouse since then. Over the past few weeks, I have had constant touchpad/mouse issues with it acting erratic and clicking around automatically without my intervention. It keeps clicking on things randomly and I am just unable to control it. I have to restart the laptop with great difficulty and many time i am not able to save the work done. It happens once or twice a day (I use laptop for more than 10 hours). 

Answer:Erratic Touchpad/Mouse

Hi unsram,
Welcome to Lenovo Community.
 
Just so the helpers can assist you better, which Yoga model do you have?  Which operating system? You mention that you have been using an external mouse. Have you tried using a different external mouse - just to rule out whether or not the problem is the mouse that you have been using. They do wear out.

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The touchpad on my ProBook 450 G3 has behaved erratically on and off for the three months I've had it.The problem:Sometimes the touchpad freezes if I rest my hands/arms anywhere on the brushed metal top (the keyboard tray, for want of a better word). The cursor won't move, scrolling and clicking doesn't work. If I hold my hands so that no part of my hands or arms touch the metal, not even on the edges, it will work ok (but I look perfectly ridiculous doing it). After a while (usually only a minute or so), it starts working normally again. And then, a few minutes later, seemingly at random, it happens again.At first, I thought I must be just a freak occurrence, then, when it kept recurring, that I'm doing something wrong. But the exact same thing happens when other people use my laptop.I'm guessing it's a hardware issue, because the only explanation I can think of is that my hands somehow ground the touchpad through contact with the metal casing (or something like that, anyway), and I'm fairly sure it's not supposed to do that.Any thoughts on what may be causing this, wheter there are som settings that might fix the issue, or any helpful hints?Apologies if the topic has already been covered - couldn't find posts that seemed to fit when I browsed the history.

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The touchpad on my ProBook 450 G3 has behaved erratically on and off for the three months I've had it.The problem:Sometimes the touchpad freezes if I rest my hands/arms anywhere on the brushed metal top (the keyboard tray, for want of a better word). The cursor won't move, scrolling and clicking doesn't work. If I hold my hands so that no part of my hands or arms touch the metal, not even on the edges, it will work ok (but I look perfectly ridiculous doing it). After a while (usually only a minute or so), it starts working normally again. And then, a few minutes later, seemingly at random, it happens again.At first, I thought I must be just a freak occurrence, then, when it kept recurring, that I'm doing something wrong. But the exact same thing happens when other people use my laptop.I'm guessing it's a hardware issue, because the only explanation I can think of is that my hands somehow ground the touchpad through contact with the metal casing (or something like that, anyway), and I'm fairly sure it's not supposed to do that.Any thoughts on what may be causing this, wheter there are som settings that might fix the issue, or any helpful hints?Apologies if the topic has already been covered - couldn't find posts that seemed to fit when I browsed the history.

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Hi Lenovo Community, I recently recieved my brand new Lenovo Y50-70 UHD laptop and right off the bat I noticed the touchpad was acting strangely. The pointer motion is not smooth, get's stuck sometimes and keeps fidgeting when trying to click on something. Other than this, the touchpad is exhibiting auto-clicking behaviour. The Synaptics application comes with a graph monitor which shows small spikes meaning the touchpad is experiencing light touch even if noone is touching it. Disabling the touchpad get's ride of these problems all together and the mouse operation works fine with an external mouse. I have tried updating the Synaptics touchpad driver, played around with the sensitivity settings and have scoured the internet for anyone having similar issues but came up empty. The laptop is in it's first week of use and I'm already feeling that I've blown away $1300 for a device that's defective. Please suggest a fix for this issue. I really love my machine and I would hate to return it. Thanks, Umair

Answer:Lenovo Y50-70 UHD erratic touchpad

Hi Umairar,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issues with touchpad in your Lenovo Y50-70 laptop.
 
Try to boot the system in to safe mode and check for the issue, also uninstall the driver completely cand restart the system, check with only the genric drivers, if the issue still persist then reinstall the drivers and check for the issue.
 
Click here for the driver for windows 7,8
 
Click here for the driver for windows 8.1.
 
Hope this helps. Do post back if the issue persists!
 
Best regards,                                                          
 
Ashwin. S





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Good day community I bought online (from Lenovo's website) a Y500 series laptop last week, but it happens that 2 days ago the cursor started to erratically move as I try to use the touchpad (I have been careful and I don't just my fingers). I'm kinda disappointed as this was going to be a Christmas present, but still won't give up hope and I'll assume that this is a software problem and not a suddenly faulty hardware. It seems that there's always "something" pressing on the device (Im looking at the Elan pointing device hidden icon), which gives me an erratic behavior and sometimes highlights stuff by its own. Is there any known solutions for this? I've checked windows updates and I don't see any drivers updates AFAIK. Thanks for the support! Hope this is a known situation

Answer:Glitchy/Erratic Touchpad

There's another thread on this already. Its a known problem unfortunately and your not the only one...

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Hey.
Ive a Dell Inspiron 5459 and I?ve been facing this problem of erratic cursor since the past week. My OS is windows 10 64 bit.  It started right after I had updated the bios and installed some security updates for windows. The cursor started lagging and malfunctioned so I just started with an external mouse.
However, today when I was just checking the updates and all, I happened to enter the bios and was kinda flabbergasted by the fact that the touchpad was fully functional and smooth inside the bios. This meant one thing: it wasn?t an internal problem, but prolly a driver issue.
I uninstalled the devices under mouse in the device manager and installed new Synaptics driver but that didn?t help. I uninstalled the updates that were recently installed and even downgraded the bios but all in vain. After all this, hoping against hope I decided to format and install a fresh copy of windows. That didn?t help either. Even with a fresh copy of windows, the cursor kept jumping from one point on the screen to another rendering the touchpad useless. It?s been almost an year to this laptop and I?ve never faced this issue before. Any sugggestions and solutions other than ?install latest drivers, uninstall old drivers? would be appreciated as I?ve already tried everything and searched a lot on the forums but haven?t found any significant solution.
Help.. please!

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it's impossible to use the touchoad since cursor disappear after short time, sometimes "stuck" in right upper corner, flashing like it's gone crazy or out of sync and then you cant open new apps since its closing automatically - weird weird behavior of the cursor touchpad!!!!!. Does not recall such issues on win 8,1 (before upgrade to 10). I tried tons of changing config touchpad settings - nothing really helps. It seems there is some big issue here that needs to be resolved by HP. I really tried all settings / old drivers and all that stuff...nothing helps.

Answer:Erratic cursor on touchpad

Jus to make clear - im with latest updates from microsoft and from hp support assistant.

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I bought a 13" Dell XPS & 10 days later I was calling support about the touchpad. It is erratic, jumps around in Word, zooms all the time, when the cursor is nowhere near the zoom icon.   Its a nightmare because I spend all my time going to the zoom icon to adjust it back to the default. 
I have called support 3x and the last time the tech actually loaded 3rd party software onto my laptop. This did not inspire confidence.  I have tried attaching a mouse but it still behaves erratically. So if anyone has any suggestions I would love to hear them. 

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i downloaded "touchfreeze" to see if it would take care of the erratic actions of cursor and tap on my g580.  It does help some.  I have only had to start retyping this post one time.  YAAAA!Seriously, this is an awful problem to have on a computer.  Not being able to type without stuff getting swiped, moved and pages opened.  It is by no means fixed, but it is better.Evidently it is the tap function that causes the problem.  the cursor can move around while you type; but it can't select while doing so (obviously).If anyone has found better solution let me know.i don't use the touchpad.  But i have tried to disable it with no luck,  remove the driver no luck. etc., etcl,.Now it has swiped three or four different times just to do this post. 

Answer:still trying to fix erratic touchpad problems

This time i removed the elan driver and reinstalled from lenovo site and now it is working better.  The elan tab under mouse settings now has a different tap (ultranav)???   Don't know what is up with that but it is better right now.  As a matter of fact it hasn't messed up my typing on time while doing this!!!!!OOOps, no, it still has issues, but getting better.  I still can't belive there isn't more reported issues with this.Now it doesn't give me the option to "disable toucpad when usb mouse enabled".  Even though i would have to go in and make that setting every time i turned on the computer, it would at least disable it.  I don't know, but i sure am not ashamed to keep posting about the issue being it is so critical to the functioning of the computer.  

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Hello all,
I got a Dell Inspiron e1505 -Core Duo 2.0GHZ, 2gb Ram running windows 7 ultimate 32 bit. My question is last week my pointer moves erratically not smoothly, so I thought it could be my touchpad driver. I updated my driver and still no fix. I ran a scan on AVG, used ccleaner to clean out registry and still no fix. My last option was to do a fresh reinstall. Still no fix. I have a portable mouse that i use for usb and it works fine but I hate carrying that thing around really not convenient at all. Does anyone know what the problem can be? Should I get a new palm rest and replace it? Please advise.

Thanks!

Answer:Touchpad-pointer erratic movements

According to the website, the Synaptics drivers for your touchpad are for Vista. You might try installing them in compatibility mode.

Drivers & Downloads

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Hi all,  Having puchased a X1 Carbon few days ago, I realised that my trackpad and touchpad are acting erractically when I use the mouse at the same time. I detected these erractic movements due to some accidental touching of the trackpad and touchpad.  For example; my trackpad cursor would display a vertical and horizontal scrolling icons when I move the trackpad and I could not scroll my document using my mouse and touchpad. The scrolling icons would disappear after a short while and I would no longer move the cursor with the trackpad. However, the trackpad and mouse are able to move the cursor. However, scrolling remain unresponsive. I restart the machine and all is fine again till I tried to control the cursor with the trackpad again. I tried to disable the trackpad and touchpad since I have a mouse connected but only the trackpad can be disable.  This is my first Thinkpad and I assume users will disable both the trackpad and touchpad with a connected mouse. I do not know if these problem exist out of the box since I connect the mouse to it on my 3rd day of usage and I found them due to the accidental touching of the trackpad last night. Further trial and error confirmed their erratic movements. I tried to re-install the drivers and navipoint but the issue remained.  Is my trackpad and mousepad having problem for these erratic movements and by default, both the trackpad and touchpad cannot be disabled in Thinkpad? 

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Hi,
I hope someone can help me. The problem I'm having is with my touchpad on a Dell Inspiron 1545.

When i first turn on the laptop the touch pad works fine for about 4-5 mins max.
Then it will start behaving very erratic , as follows
1.Pointer will slow down when trying to move it.

2. Pointer will sometimes not respond at all.

3.Pointer will start jumping around after placed somewhere e.g When finally got pointer into position to click on an item it move off on its own.

4. Pointer starts shaking.

If i plug a mouse into the usb port everything works fine using the mouse but remains the same on the touchpad


I'm running Vista home premium 32-bit with SP2.

What i have tried to fix this.
From Device manager found that touchpad driver is Alps Electric version 7.1007.115.102 installed 02/05/2010.

From device manager >update driver. It looks for updates and says latest software is installed.


From Dells website find drivers and downloads section,enter service tag number. The driver they recommend is the same version as i already have installed.
Downloaded anyway and installed .Result the same.


Ran a full scan using McAFEE, ran a full scan using Malwayre bytes, ran a full scan using Spybot Search and Destroy. Result still the same.


Used M/S Solution centre .Result still the same.



Ran a driver scan by Iolo recommended by Dell. Result all drivers up to date.

Out of curiosity ran another driver scan by Uniblue. Resul... Read more

Answer:Erratic touchpad Inspiron 1545

This occasionally happens to me with my Logitech wireless mouse. The only solution I've found is to reboot. It then returns to normal. I have no idea what causes it. Note that I nearly always put my system to sleep rather than shutting down. It could be the problem would occur more frequently if I shut down each time.

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Hello, I just got myself VN7 - 592G and I have a major problem with my touchpad. From time to time my cursor starts going crazy, jumping all over the screen and becomes unusable. The only thing that I can do is restart my machine until this problem doesn't occur again. I have updated all the drivers, BIOS, etc, but it happens again.  Few weeks ago I have updated firmware to v1.17 in order to improve a touchpad performance and I am wondering could this be causing my troubles. I see that there are some other topics with users having the same issues and they are all unresolved. Please, any help would be greatly appreciated! Thanks

Answer:VN7-592G touchpad erratic movements!

I saw your reply to my topic but can't see it for some reason. My only solution is to use the fn key to turn the touchpad on/off and it resets it for some time. Til then I just use a mouse

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Hi guys! i have a strange problem with my inspiron 14 N4050. When I plugged in the AC charger, the touchpad does not work properly. Sometimes it moves and sometimes not eventhough I have moved and touched the touchpad. When I disconnect the AC charger and reboot the system, the touchpad works perfectly fine. Can anyone give me advise on this? thanks in advance

Lordmanuel

Answer:erratic touchpad when AC charger is plugged

Hi Lordmanuel,
Welcome to the Community. I suggest you remove the battery and the ac adapter from the system. Press and hold down the power button for about 15 seconds, then connect both devices and try working.
I also suggest you update your touchpad drivers, below is the link.

Thank you
Royan

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Hi Acer community I had this laptop since May and was very satisfied with it however the one thing that bugged me since day 0 was that touchpad and the bloatware. [Software fix for erratic touchpad]The touchpad being erratic and inaccurate, at times when i try to move my cursor over a small distance it would not detect and then jump past the point i want it to hit, it was driving me insane. I tried the firmware update that acer provided, installed the newer drivers from synaptics and also the ELAN I2C filter driver, it didnt do anything! Forums all over the internet esp from the dell forums regarding the XPS15 suggested disabling the "enhance pointer precision" in the pointer options tab under mouse settings from the control panel, this bandaid solution did indeed improve but more importantly it told me that it was a software issue from crappy windows 10 precision touchpad drivers.  I came across this reddit thread where they disabled the PTP drivers and installed the legacy synaptic drivers over PS/2:https://www.reddit.com/r/Dell/comments/3nbjbp/yes_a_solutionactual_working_fix_xps_laptops/  While their method could not be replicated on our acer laptops exactly by disabling the I2C bus in the device manager, Acer has provided a nice bios option that can disable the I2C bus via the bios: 1) Follow the instructions in this link to change the touchpad settings to "Basic" in the BIOS:http://acer.custhelp.com/app/answers/detail/a_... Read more

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Hello,  I'm here to express my frustration with the computer I have purchased last year and the inept service agents who have continuously transferred me several times every time I call.  The touch pad on my HP 15T slim quad notebook has barely worked since day one. I travel a lot and every time I'm given the opportunity to be with my family and use my laptop,  I shouldn't have such a horrific experience with the touch pad clicking everything and rendering the computer useless. I have adjusted the settings and sensitivity but nothing corrects the issue. I finally sent it in to get repaired and I was elated that the problem was finally fixed,  but I was wrong. It worked for one month and hasn't worked properly since. I then call and get transferred around to no avail. I spent over an hour on the phone yesterday and was transferred time and time again because no one could help me. Last month I endured the same thing.  I have 2 (removed content). I have a laptop that is now a few weeks out of warranty and an issue that was never resolved. I cannot get anyone to help me and have a useless laptop that clicks everything on the screen and right clicks on its own and closes windows. It is intolerable and completely unacceptable for a computer and company of this caliber.  Please help me resolve my issues so I do not have to spend my time off on the phone getting bounced around. I have been able to use my computer for 3 of th... Read more

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Hi everyone Sorry for the long post, I just wanted to share what I have discovered which may help others with similar touchpad issues. I have been having similar problems as several others on this forum with the mouse freezing, being unresponsive and having crazy moments where the mouse starts moving uncontrollably on screen even with no physical contact with the machine. After doing every possible software change, driver update, OS reinstall and registry changes, I concluded that this was indeed a hardware problem. After sending my machine back and getting the touchpad replaced, the issue was still present. My first fix (Which resolved the issue before the touchpad firmware update) was to purchase a protective skin which was basically a screen protector, but for laptop touchpads. My therory was that the touchpad suface was simply too sentivtive for direct touch. This solved my issue completely for the majority of the year. Now I think I might have discovered the actual cause of the problem. Coincidently I have removed the protector from the touchpad as it was beginning to peel off in the corner and low and behold the  touchpad issues returned immediatly. Yesterday however, the battery died and has requried me to remove it from the laptop and run on mains power until the repalcement arrives. Since running the machine with no battery, I have had absolutley no issues with the touchpad.  (Disclamer: Opening your machine to access the battery ma... Read more

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I switched over to Windows 10 and ever since my touchpad has been a mess. I've tried changing settings. The latest Synaptic driver shows a 19. series but I've seen recomendations to go to back to 17..Come on Synaptics or whomever is to blame.  You've had plenty of time. Get it fixed. Please. My scrolling just on a whim goes crazy from time to time. It stops taking directions from my fingers and coasts up and down when it wishes. Could this be a hardware problem? Is the touchpad replaceable on this model?

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Right out of box touchpad went crazy. Could not control movement,it opend programs and files at willreally_____me off.Installed a wireless mouse,it works fine,and touchpad not so erratic but still erratic.Is there a fix?

Answer:ERRATIC TOUCHPAD Aspire ES15

Contact your seller or Acer support service, since it's in warranty.

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For some reason my touchpad is very jumpy when I'm moving the cursor then using the "invisible" left click button.  At first i thought I was just fat fingering where I'm clicking but I paused and carefully clicked on the left button and the mouse cursor either jumps a few inches or almost to the bottom of the screen.  I'm using the newest drivers and even tried messing around in the Ultranav settings.  Is there a way to stop the touchpad from picking up movement at the left click/right click areas?





Lenovo Twist S230u / 3347-2GU / i7 3517 / 8GB RAM / Samsung 840 Pro 512GB / HD+ / Lenovo ABGN / BT 3.0 / Windows 8 Enterprise

Answer:Twist touchpad jumpy/erratic

You might want to try playing around with Starting Zone in TouchPad Properties. You get there by going to  Mouse Properties and then under the UltraNav tab you'll want to click on the settings button for the TouchPad. "Starting Zone" is nested under "Smart Check Settings". 
 
If that doesn't help, you might also want to try adjusting the PalmCheck settings.

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Hi,  I am facing the problem of touchpad erractic behaviour the cursor keeps jumping around. The problem happened after I cleaned the touchpad with wet tissue. First I thought it was the moisture that maybe causing this issue however it has been 4 days now the problem continues. Over the threads I have seen that re-installing Synaptic Touchpad driver has resolved this issue for some people but it did not work for me. Any other suggestions?  How can i deassemble the touchpad only of the top cover in order to clean it? If there is any dirt that made into the frame of the touchpad. Thanks

Answer:Synaptic Touchpad erratic behaviour

Hello and welcome! Sorry for the wait.  Did you change out your battery lately with another one or have the original charger to your laptop? Those things can cause issues with the touchpad. I wouldn't recommend taking out the touchpad yourself, it is not very easy to do and plus you will have to take out a million screws to do it. I would take it a local repair shop or try out a USB mouse.

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Hello, I just got myself VN7 - 592G and I have a major problem with my touchpad. From time to time my cursor starts going crazy, jumping all over the screen and becomes unusable. The only thing that I can do is restart my machine until this problem doesn't occur again. I have updated all the drivers, BIOS, etc, but it happens again.  Few weeks ago I have updated firmware to v1.17 in order to improve a touchpad performance and I am wondering could this be causing my troubles. I see that there are some other topics with users having the same issues and they are all unresolved. Please, any help would be greatly appreciated! Thanks

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My cursor seems to freeze when the notebook is on for a while (heat?) and then suddenly works again after days and days of being frozen. Have reinstalled drivers (worked for 24 hours), sent to Toshiba last week who reinstalled everything and it worked again for only 24 hours, has been stuck for days and now suddenly worked after the whole screen froze and it would not respond to the keyboard either so I had to turn off at on/off button but I have done this before and it didnt work before - NO RHYME OR REASON. This is a very new machine. WHAT CAN I DO? It's driving me mental.

Answer:Equium M40 - Usually Frozen Cursor - Touchpad very erratic

Hi richie

It?s not easy to say what exactly the problem is. Maybe your unit goes to hot?
It is also very important that notebook should be clear of any objects that can cover the air vents. There should be place around the unit so it cans "breath". Sometimes can help BIOS update. You can change also the processor performance and cooling method of the unit in the Toshiba power saver utility.
Maybe it helps.

Best regards

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2 month old Swift 3:  Purchased 11/25/2016, over the last couple of days the touch Pad has started acting erratically, jumping around (even when not using PC), and unresponsive.  I don't use the PC on a regular basis.  Contacted support, reinstalled drivers, reset the PC and reinstalled Windows 10 still have the problem.  USB mouse works fine. Any options other than sending it in for warranty service?? 

Answer:Swift 3 Touchpad erratic, freezing and moving rad...

If you've already reinstalled the driver and reset the PC we would recommend repair at this point. Please contact Acer Support from the contact info posted here:
https://www.acer.com/ac/en/US/content/service-contact

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Hi, I have an Aspire e1-530 laptop which I upgraded to windows 8.1. After updation the touchpad is malfunctioning for 10-15 minutes after startup. Right after the system boots up areas of touchpad become unresponsive, sometimes centre of touchpad act as scrollpad, sometimes icons zoom in and out while moving finger in touchpad and after 10-15 minutes everything start working properly.I tried installing the latest Synaptics driver (17.0.6.13) from acer support webite. the problem remained. then I tried ELANTECH touchpad driver(11.6.27.201) but the gesture supports like two finger scrolling is not enabled in ELANTECH driver.when i uninstasll the synaptics driver touchpad seems to wok fine with the old default driver (6 . something).But i need the gesture to work in my laptop. Now I am running the Synaptics driver i downloaded from HP website (18.0.4.0) In this also the problem is there but I can reset device from mouse properties page and then the touchpad works fine.Is there any permanent solution available for my problem? Please help me.(Intel Celeron R procssor 64 bit)

Answer:Aspire e1-530 erratic touchpad problem (Windows 8....

SHYAMGPV,
 
Have you tried to install the original Windows 8 driver rather than the Windows 8.1 driver to see if that resolves it?

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I need to know how to fix the problem. It is not constant, but tonight, horrible.
 
I move the cursor, raise my finger from the keypad and the cursor jumps around.
 
How can I fix this? Do I need to re-boot the computer or is there a control button to press or something to change?
 
I am ready to throw this laptop in the trash!!
 
John 
 
[subject line edited to reflect new topic]
 

Answer:Problem : Acer with jumpy, erratic touchpad.

(1) Acer Model & number? (2) Current Windows version? (3) Factory-installed Windows version? Jack E/NJ 

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Thanks for showing me where to download the right Windows 7 touchpad driver. Now I have a problem. The touchpad disappeared when I restarted my computer. The computer still recognizes a PS2 mouse which is not attached. I think it's doing it by default. How can I stop this from happening?
 

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My touchpad started moving erratically sometimes. I read an article on the internet, although not related to Lenovo's products, where it is suggested to try to check if this malfunction happens when it is connected a usb stick to the laptop and I have noticed that this is the case: working, as I do usually, with the usb stick makes the touchpad not working smoothly. I have checked for viruses and shouldn't be any both in the usb stick and in the laptop. What do you suggest me to do?

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Hello, I received my new IdeaPadY460 about three weeks ago. Right out of the box I noticed that the touchpad was acting strange. For instance; cursor freezing, zooming documents and web pages in and out when just trying to move cursor to a different location, cursor changing to the 'move' icon for no reason, cursor stuttering when trying to move it across the screen. scrolling activated even though fingers are not in the scrolling area of the touchpad .... just to name a few.
 
To the aforementioned, I figured that I just needed to adjust the 'Touch Sensitivity' and 'PalmCheck' settings. I went through every conceivable combination on all the touchpad features to no avail. Only thing that made the touchpad a little better was to remove the Synaptics driver and use the touchpad as a dumb mouse. Even then the cursor would 'fly' across the screen and would 'disappear'.
 
I then tried switching out the (Synaptics) driver to different versions (upgrades and downgrades). This did not alleviate or rectify the problem. CAVEAT: using any other (Synaptics) driver than the one on Lenovo's website (version 14.0.18.0 as of this writing) will cause loss of the Navbar's Energy Management, OneKey Theater,and volume and mute button functionality. This driver provides special functionality for these buttons.
 
I have searched the internet for this problem on a Y460 but did not find any. It did become apparent that Lenovo has inherent issues with touchpads on other devises. Most ... Read more

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Enabled reverse scrolling for the touchpad in the Synaptics setting, but it only works on some apps. Seems mainly to work on 3rd party applications (ex. Chrome), whereas most system windows and similar still scroll unreversed. Highly annoying when your scroll constantly goes different directions Can't find any other setting to adjust this. Seems like the Synaptics driver took over the more detailed settings you usually see in Windows 10. But didn't fully take over.

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This is not a rant about the touchpad design - I'm actually not too bothered by it. I'm having major issues using the touchpad even with the latest W540 drivers on Win 8.1. I have v18.0.7.57 which is the latest available as per Lenovo's downloads site. The cursor movement locks up for several seconds, then starts highlighting text I haven't selected, scrolls when I'm not using 2 fingers etc. Overall, it's very annoying. I have disable 'tap to click' and this helps a bit, but I still have the locking issues. Also, 'Synaptics touchpad 64 bit enhancements' is one of the top CPU consumers on the system, especially during the lockups - I can't imagine why an app that handles input should be consuming so much CPU! I have uninstalled, reinstalled (rinse, repeat) several times and haven't found any improvement.

Answer:W540 touchpad - erratic behavior in Windows 8.1

Hi W540_tp,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Touchpad on your ThinkPad W540.
Uninstall the current driver and check with Microsoft generic driver.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Touchpad stops working for few seconds and then continues to work for a while and then stops again, it does this all the time.I´ve downloaded Synaptics driver from Acer Support but no solution.

Answer:Acer Aspire e5-471 touchpad responds erratic

alfspace98,
 
When did this issue start happening, after some recent Windows Updates were installed? If so, you can perform a system restore to before they were installed when the touchpad was working correctly and go forward from there. Sometimes Windows Updates can have a bad installation and cause problems, this is the easiest fix for it.

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Pretty much in the title. Randomly, I'll move my finger across the touchpad but it doesn't register. Then I have to kind of move my finger *very* lightly and it will register and move again. Laptop isn't six months old yet so this is hella-annoying (yes I know it's under warranty, but I don't want to ship it away for two weeks if possible!)
I've read that uninstalling then reinstalling both the touchpad driver and the touchpad program itself, but I'm not technically gifted so I'd rather not chance making things worse.
Any help would be greatly appreciated.

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Hello everyone,  I got my new Lenovo L470 (core I7 7th generation, 16GB, AMD 2GB graphics, win 10) since a week ago, and since the first use, I am facing the touchpad problem I tried all the suggested solutions available on the internet and not working... I have noticed that the touchpad freezes and sometimes it becomes erratic and the pointer jumps around and make a press on something... this is a disaster for me ... please help   Have a nice day all 

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It is unclear exactly when the problem began, but there was a windows 10 update, then a bios update shortly before I noticed the problem.   The touchpad behaves erratically, selecting/unselecting or inserting text at a rate that does not allow control of intended tapping actions.  Pointer features seem to work fine, erratic behavior involves tapping only.  I believe the bios is the most current version, and I have updated the touchpad driver.  It is not clear to me whether there is an issue with the bios or touchpad driver installation or software, or if the touchpad has failed.  Looking for help to figure out how to resolve the issue.

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It is unclear exactly when the problem began, but there was a windows 10 update, then a bios update shortly before I noticed the problem.   The touchpad behaves erratically, selecting/unselecting or inserting text, allowing  little to no control of intended tapping actions.  Pointer features seem to work fine, erratic behavior involves tapping only.  I believe the bios is the most current version, and I have updated the touchpad driver.  It is not clear to me whether there is an issue with the bios or touchpad driver installation or software, or if the touchpad has failed.  Looking for help to figure out how to resolve the issue.

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For the last 2.5 weeks my laptop has not located any network adapters (apart from Bluetooth) and the touchpad has been unusable, the cursor just jumps around the screen, mostly around the edges and randomly opens dialog boxes.  No idea what has gone wrong.   Tried system restores - no change, tried downloading and installing current WLAN and touchpad drivers from this site but no improvement, finally went to a full system recovery to start over but even that did not solve the issue. In device manager under Network Adapters I can only see 'Bluetooth device (Personal Area Network)' and 'Bluetooth Device (RFCOMM Protocol TDI)'. In device manager under 'Mice and other pointing devices' it shows 'Lenovo Pointing Device', claims it is working properly using Synaptics driver version 17.0.14.74 Any ideas?

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My Acer Aspire laptop running Vista Basic wont completely shut down.
The screen turns off but the computer continues to run and some time
later the screen starts up at the log on page. The only way to power off
is to remove the battery.

I dont know if the problem is related but my keyboard and touchpad have
become touchy as I now have to double strike some keys to type a letter
and the cursor doesnt move smoothly. I thought it may be the drivers but
when I start in Safe mode I dont have a problem.

I am now using an external keyboard but would appreciate some advice
to fix my problems.
 

Answer:Computer wont turn off and keyboard+touchpad erratic.

Troubleshoot Your Boot-Up and Shutdown Problems

Vista Startup and Shutdown Problems Solved
 

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I've had my laptop for a little over 4 months. I primarily use a wireless mouse with it...and every so often the mouse will take on a mind of its own. I can be typing or even trying to use the mouse and it will start jumping all over the screen on its own...selecting things...even switching/moving windows as if buttons are being pressed as well. At first I thought maybe it was interference with the touchpad...so I've tried both disabling the touchpad when the external mouse is plugged in...and disabling the touchpad altogether and the issue still occurs. So then I thought maybe the mouse is the issue, so at one point when it wents nuts on me, I turned it off and switched over to the touchpad...but the erratic behavior continued. The only thing I can do to fix it is to reboot...and then things are typically okay for several days before the issue starts up again. Any thoughts on what the issue maybe, or troubleshooting tips?

Answer:Erratic Mouse/Touchpad Behavior on Inspiron 15 5447

This worked  -  DELL  has  a terrible touchpad  - this is  a hardware issue ONLY that affects  the 3000 , 4000, 5000 and 7000 series .  I bought a screen protector from the dollar store for a dollar, this worked where all software solutions had failed.




Posted byalpha-onezero
on 28 Jul 2014 1:41 PM
Verified Answer
Verified by pelosap




Hi everyone!
Like you I have been having all the same touchpad issues. At first I thought it was ESD and troubleshot that for a few days. I finally concluded that it had nothing to do with ESD and moved on to possible driver issues. I installed every driver pack I could find, modified them, turned off driver signing in order to install the OEM drivers, used Windows 7, 8, 8.1, Ubuntu etc... but to no avail.
From the onset, some sort of physical problem seemed to be the most logical conclusion. The question was just what! I couldn't believe that synaptics could make such an aweful touchpad that was incapable of actually working. I made the assumption moving forward that the issue had to be caused by something small. During my last clean install of Windows 8.1 I noticed that the default windows driver caused the touchpad to be EXTREMELY sensitive. You'll notice that once you install Dell's latest driver the cursor movement calms down considerably. The touchpad is still extremely sensitive, the driver is just taking all that raw input and generalizing it into a more... Read more

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I've tried everything. No one had ever had this problem, except me. Searching online and Youtube proved to be no help. I beg all of you who have experience with issues like this to please read.

When I first brought my laptop (ASUS Q304UA) , it was perfectly fine and no problems. However, up until 7 months into using it, the trackpad suddenly became unresponsive out of no where. It would jump around and fly everywhere when using it. The multi touch gestures would make the screen go crazy and do all sorts of zooms, multitasking, etc when just trying to scroll down. It was definitely unusable.

This prompted me to RMA it to ASUS, which took them one month to repair it. They had apparently replaced only the hard drive claiming it was a "bad sector" or whatever... Upon several hours of use after repairs, the problem was back.

I then RMA'd it a second time which made them replace the motherboard and trackpad. Unfortunately, the problem did come back, except it took a little longer (5 days/ 1week).

Now I know that this is NOT hardware because I encountered that restarts, restores, etc all solve the problem temporarily and then comes back. When messing with programs and devices, I feel the mouse gets a little better for a couple minutes but then resumes to its terrible and erratic behavior, rendering my laptop COMPLETELY useless.

I cannot do ANYTHING with this trackpad as it constantly jumps around and teleport making it EXTREMELY difficult to click on the ... Read more

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I've had my y510p for about 3 months now (after it was replace because the first one I recieved went all crashy and insane). I "upgraded" windows 8 to windows 8.1 in a funny moment about a week after I got it - which over all seems to have gone totally fine. The elan touchpad has always been a little anoyingly "wooly" but basically functioned well. But about 3 weeks ago it started making little hops as I tapped meaning I clicked on the wrong thing and then it started sometimes wandering and jittering while my fingers were resting on it (especially anoying when using 2 finger scrolling). then it started going into a little dancing about mode where occassionally it starts hopping about and clicking on things. which is a total pain. It doesnt do it all the time but it seems to get more frequent. it also seems to increase with sonsistent use (like if im clicking arround on pinterst or something then it seems to get worse and worse - grounding issue?) Its anoying enough now that I dont trust it and as often as possible turn it off and use an external mouse - but obviously that not good enough. I have downloaded and installed the more recent drivers for windows 8.1 64bit from the lenovo website here: http://support.lenovo.com/en_US/detail.page?DocID=DS037924 and its hard to say really but if anything that has made it marginally worse... Any help gratefully recieved - I really hope its a fixable software problem as I'm in the middle of a big p... Read more

Answer:Ideapad y510p elan touchpad erratic jumping and clicking

Unfortunately the drivers on the Lenovo website are quite old.  I got fed up with how the track pad works in the Y510P so I started experimenting with a variety of drivers.  The ELAN drivers I am using now are intended for Toshiba laptops but they work fine on the Y510P.  You can read more info starting here. http://forum.notebookreview.com/ideapad-essential/720343-ideapad-y510p-359.html#post9622928 I find that the track pad is a lot better with these drivers.  There are more adjustments and more features so you can get it working like how a track pad is supposed to work.   Lenovo has ignored this problem for months.  You will need to fix this problem yourself. I plan to write a clear guide this weekend with lots of pictures to show you exactly what needs to be done to install these drivers into a Lenovo Y510P.  

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Product: HP Spectre x360Product #: L0Q59UA#ABL Hi, I'm having a problem with the touchpad's sensitivity and responsiveness. My father bought me this laptop a week or two ago and it's been great. By far the best laptop I've had thus far, but now it is having a major issue with the touchpad. I've scoured and googled this problem and these forums and found similar things but all the solutions offered were ineffective and I'm also having some problems I didn't see reported about. The touchpad was fine at first, and whenever I restart the laptop, it's fine and works as intended. However, a few minutes into use, if that, it starts to act up. By this, I mean the following: The cursor does not go where I intend itIt's laggyLeft click results in that omni-directional scrolling icon and trying to move the mouse means scrolling/moving the page.Right click moves off to the side and is generally weird and cannot click accurately.I can no longer soft tap to click/select something.The mouse moves on its own. As I was typing this, it tried to select/move/edit stuff. It's very erratic and makes typing or clicking or selecting very difficult.The page scrolls down on its own.I'm starting to think my laptop is haunted.There's more I can't think of right now, so I might edit the original post/comment with more info or make a subsequent post in this thread. I've tried to clean the touchpad with a lightly wetted towel (to get rid of any oil finger stains or whatever), and follow... Read more

Answer:HP Spectre x360 Touchpad/Trackpad issue (Erratic + Unrespons...

Hello adamartsy,Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.If you have already resolved your matters, please disregard this message. Thank you Duane_D

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I am also having same experience with my HP Spectre Laptop puchased few weeks agao. Please post the solution on teh forum so that all can benefit. Thansk

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Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.

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Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.

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Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.

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IdeaPad U310 Synaptic touchpad is erratic, unusable upon connection of external Samsung flat screen monitor. Have searched DB but don't fine exact issue. Have tried reinstalling Synaptic driver. No change. Previous version was from 5/12. Touchpad works well when monitor disconnected. Connection w/a vga cable and an analog cable with a vga adapter on the u310 side ... same result. Many thanks, RR

Answer:U310 Synaptic touchpad erratic, unusable upon connection of external monitor

hi RR,
 
Welcome to the Forums.
 
Can you try to update the Synaptics Touchpad driver to v16.3.15.1 and observe the Touchpad behavior after connecting it to the flat screen monitor.
 
Windows 8/7/XP/Vista 64/32-bit Edition v16.3.15.1

All Languages
113.9 MB zip

 
If the touchpad is still erratic, try to adjust the Touch and Palm sensitivity on the Mouse Properties.
- Link to picture
 
 
Hope this helps

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Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.

Answer:Erratic keyboard touchy touchpad Acer Windows 10 laptop no fmapp.exe

PinkE said:

Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.




Don't think it's the drivers but am still looking for a fix.

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I just received a Dell Inspiron 1420 and it did not have an OS on it. I installed Windows Vista Home Premium which was the original OS on the laptop. Everythng seems to be working fine however the touchpad freezes. The buttons work fine.

I've tried different drivers and nothing. Please help me.
 

Answer:Dell Inspiron 1420 touchpad acting erratic after reinstalling Vista Home Premium

did you run Windows Update?
 

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Troubleshooting a fairly new HP laptop. Had been infected with a virus. Cleaned it all up but was experiencing erratic mouse behavior. The customer claimed the behavior started when he got hit with infection. While the pointer itself moves fine the left and right mouse buttons intermittently act like they are being held down causing the pointer to drag and highlight everything in site. At other times the buttons do nothing at all. At other times the left mouse button triggers a rightclick menu. And at other moments all mouse control is fine. This occurs equally on the touchpad or when using an external USB mouse. I tried disabling the touchpad completely but the problem still occurs when using the external mouse. I tried updating the sypatics touchpad driver but that made no difference either. I finally resorted to wiping and completely reinstalling windows but the problem still persists. For the hell of it I then updated the BIOS firmware but that made no difference either. All keyboard function work fine so I have been having to resort to using the arrow keys and alt tab and such to navigate around. I ran a Passmark Burn in Test and everything passed. 
 
A couple of additional points. I ran the Hirens Boot CD which is similar to the Ultimate Boot CD. I then booted into the Mini Windows XP and the same erratic mouse behavior occured so this is clearly not an operating system issue. Also when I wiped and reloaded Windows I used the HP Recovery partition and ran thei... Read more

Answer:Erratic mouse behavior with external mouse or touchpad on HP laptop

Try a different mouse?
 
Uninstall, then replace...mouse/touchpad drivers?
 
Louis

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Hi AllIve had my E520 open to replace the DC power adapter twice and the cable for the touchpad/finger scanner became unusable.I looked everywhere for the cable to do both the touchpad and finger scanner with no success.So I found a touchpad only cable (so not split in two) but now the touchpad doesnt work at allIve reopened the laptop to make sure the new cable was seated correctly which it is but no joy the laptop doesnt recognise the touchpadIve uninstalled the drivers downloaded the latest ones but laptop doesnt recognise the T/P in Device manager so Im stumpedCan anyone give me any ideas of what Im doing wrong (and any clues on how to find the cable that will do both the Tp and Finger scanner Thanks in advance 

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Hello,

I have a Dell Latitude D630 laptop that has issues. Sometimes the touchpad works, and sometimes it doesn't. I've noticed when it doesn't work, the icon in the tray has disappeared or never booted up to begin with. Sometimes it boots up and sometimes it just doesn't even boot up to the tray at all. And at other times, it does.
(Along with this, maybe it's just a coincidence, but I've been working on this for days and days but when the touchpad doesn't work, the keyboard acts up too!) This might have nothing to do with it at all.

I've done a complete reformat of the hard drive, installed Win XP Professional, reinstalled drivers over and over. Been to the Dell website and have all the newest drivers.
When I reinstall the touchpad drivers, it does work once again, but this seems to be short lived.
The laptop is 4 years old...seems strong otherwise, can handle multiple tasks fairly well, has a dual core installed.
I can't figure it out.
Can anyone help?

Thank you!!
Pam
 

Answer:Solved: Dell Latitude D630 touchpad icon in tray disappears, so does touchpad!

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Answer:notebook 3000 N500 touchpad doesnt work (touchpad funktioniert nicht)

Hi,  Today I bought this model and have the same problem. If anyone know the solution, please share it here. thx arghhhh!!!!  there, in a top right  corner of the laptop, is a sensor button. Just press it and touchpad becomes alive (it dosn't look like a button at all) ADMIN EDIT - There is now an official tip which explains the N500 trackpoint function and the button to enable / disable it.Message Edited by Mark_Lenovo on 03-04-2009 01:28 PM

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I have purchase multiple xps 13 and inspiron 13 laptops and observe the same issues.  I tend to use the touch pad with my right hand's index finger, and click the touchpad button with my left hand's index finger.  It's a quick way to get things done.  Many in my organization do this, too and have been running into problems.
However, quite frequently (but not all the time) when I click the button with my left hand the cursor jumps to another location on the screen.  Frequently this is the lower-left corner of the screen, but sometimes it is the upper right, too. This causes different windows to come into focus, or it activates the start menu.  Really , really annoying, and it happens on both laptop models.  Our previous Lenovo Yoga 2 Pro and Acer laptops did not have this issue. 
I think this has to do with the touch pad thinking that the user has two fingers on the touch pad and moves the cursor thinking the finger jumped around the pad.  Otherwise the gestures and movement of the touchpad is fine. 
Is this a known issue to Dell?  It's really aggravating and other users in my organization are complaining as well.  I may need to return the lot (3 XPS 13, 5 Inspiron 13 machines ) and look at different hardware.  

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The Yoga is my 1st Windows machine in years. Coming from various MacBook(s) Pro(s) I dearly miss the capabilities and configurability of Apple's multitouch touchpad. While responsibility of the Synaptics device is fairly decent I haven't found an experience that is anything close to the one perceived on the MacBook touchpad. Latter in combination with BetterTouchTool is my weapon of choice when it comes to productivity. It offers almost unlimited configurability, that is, I can design/configure any gesture I desire and link it to a keystroke for instance. It's just perfect since I am not into Apple's predefined gesture settings at all. Now I have spent endless hours in getting this back on my new Yoga. At least I am now able to use 3 finger swipes for back/forward navigation. However, this is just a fraction of what I need/want. That's why I am looking for a way to either be able to modify the driver myself (open source, Lenovo/Synaptics?) or get access to an API I can build on. Obviously I'd prefer latter option. Synaptics is touting their Gesture Suite but I cannot find a download somewhere. I'm afraid it's OEM only. And if that's the config app that comes with the standard Synaptics driver it's just pathetic. So does anyone have a clue on how we can significantly improve the performance of this otherwise very nice laptop? Thanks in advance,stfn

Answer:Yoga 13: any chance for open source Synaptics touchpad driver or touchpad API?

hi stfn-64,my personal opinion on this case, i don't think either lenovo or synaptics will share the main source codes with you or anyone else.at this point, i suggest you to try to update drivers synaptics. it may solve your issue.hope this helps.

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Hi.

Have recently downloaded Opera browser & find the Synaptics scroll function no longer works !
All other funtions seem OK & scrolling is still fine with MS Explorer
Can anyone tell me if this can be fixed ?
[Using a Satellite 5200-902]


Also Touchpad light goes out after 5 seconds.[This is normal]
Does anyone know if it is possible to find the code & change this to say 60 seconds ?

Any help with the above would be appreciated
Thanks

Answer:Satellite 5200 - Touchpad scrolling in Opera / Touchpad backlight

I?m not sure but I think the Opera explorer doesn?t support this option.

But if the Opera supports this option so maybe you have to enable it only in the Opera settings?
But sorry I don?t use the explorer and therefore I can?t give you a exactly instruction hoe to do it.

But play around with the settings or visit some Opera support sites

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Hello, I tried to upgrade to windows 8 and found that the touchpad became super sensitive and jumpy. Reading online I found a firmware that claimed to fix the issue and found it on HPs Support site. Mid install, it reported that it failed and forced a reboot on the laptop. When it was back up and running I found that the touchpad no longer worked. Its exactly the same issue as in these links: http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Touchpad-Not-Working-After-Faile... http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Touchpad-Firmware-Failed/td-p/23... I've tried to reflash and to get new drivers but they are not able to go through. The drivers install but don't fix anything. The flashing will quit saying I need drivers first even though I have them.  I've even reformated and put the factory windows 7 image back on but it still will not work. The solutions posted in the above links didnt work for me.  Does anyone have any idea on how I can fix this?

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We just got a Dell XPS-15z, and, we have questions about scrolling on the Cypress touchpad using the Cypress drivers.

When scrolling down (either one finger or 2 fingers), when you hit the bottom of the touchpad, is there any way for the scrolling to continue without your having to lift your finger(s) back to the top of the touchpad? On other Dell laptops, I have Chiral motion, or the scrolling continues so long as your finger is at the bottom of the touchpad? I tried enabling the "Continued Motion" option just in case that was what did it, but that did not seem to work.

Which brings up another question re what "Continued Motion" does.

Also, is there any manual/help document for this driver either on the internet, or in the software itself?

I looked on the forum and on the internet, and couldn't find any answers.

TIA.
 

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Haven't updated your laptop's trackpad driver lately? Then you may well want to consider doing so, at least if your laptop is equipped with a Synaptics trackpad. As a user on the Hardware Zone forums discovered, the latest Synaptics driver seems to enable multitouch gestures on older laptops that didn't previously support them, including two-finger scrolling, and three-finger click. What's more, while the drivers themselves come from HP, they should work just fine on other laptops with a Synaptics trackpad. Hit up the link below to try it out for yourself.
Source: Synaptics driver enables multitouch gestures on older trackpads -- Engadget

p.s. working on my P7805u perfectly.

Download directly from HP: ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47815.exe

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I have an asus laptop .when i go into settings touchpad is disabled so i enable it ,however everytime i start my computer i have to enable it again .i have reverted back to 8.1. can anybody tell me how to fix this issue permanently?

Answer:How do I get my touchpad to work with Windows 10 Asus laptop (touchpad is disabled after I log in)?

I had the same trouble and have had no success rectifying it. Apparently a lot of Asus folk have. Could you tell me how you reverted back to 8.1? I want to do the same.

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Hi, this is very confused for me. Because the touchpad works, but I couldn't switch off it by the "yellow light". It means the yellow light can not be turn on. How to fix this problem?

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Hi, I have a lenovo g570 running on Windows 7 Home Premium 64bits, drivers are all updated. How can I turn off the palmcheck feature?Software details:Synaptics TouchPad v7.2Driver: Synaptics Zeitgerät  Date: 07.04.2011  Version: 15.3.0.0 Also if I tap on the touchpad, it doesn't click... i always have to use the mouse button for clicking. How can I enable this feature? Thank you in advance,-- Trace

Answer:Lenovo 570 touchpad disable palmcheck Synaptics Touchpad v7.2

hi Trace99,
 
Welcome to Lenovo Community Forums!
 
Can you try accessing the Control Panel
   Under Hardware and Sound  / Mouse
       In the Mouse properties Windows the last TAB should be your synaptics Click that and hit properties or settings
Please check links for photo
Link to photo
Link to photo
 
 
Or check this suggestion .
 
Spoiler (Highlight to read)
In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

 
 
 
Hope this helps
Cheers!
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post help... Read more

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Hello, I bought my brand new lenovo e420 laptop few weeks ago and now found that left touchpad key is a little bit curved.Can the service center change that key without changing the whole touhpad by warranty (I don't want to disassemble laptop)? Thank you

Answer:Change touchpad curved key without changing the whole touchpad (by warranty)

Hi zza and welcome to the community,
 
If I were you, I would make the call to service and see what they say, but as far as I know, Lenovo never replaced single keys before.  I would think that they would change out the touchpad.
 
If they did, there would probably be part numbers for the separate keys in the manuals and I've never seen any part numbers for keys.
 
Dave

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I just had my new W530 delivered yesterday, unfortunately with Windows 8 Professional. I noticed that the cursor would not move when I moved my finger across the touchpad or the cursor was "stuck" until I tried a repeat movement with my finger.   I adjusted almost every setting on the latest lenovo driver which provides for windows 8 screen gestures.   The responsiveness to windows 8 gestures does not appear that good, but it is a story for another post.  The main reason for my post is that vertical scrolling barely works in IE 10.I have all the smart check items disabled and the palmcheck lowered to 3.   I've got the touch sensitivity to light, but have also tried heavy.   I have to push like I'm trying to crack the case to get the cursor to move up and down, and often I will touch the right side of the touchpad and nothing happens or it takes a few tries of swiping to get the window to move up or down.    I called two support agents and the first one reminded me I have 30 days to return the unit for a refund, and the second guy had me update the driver with the lenovo update  utility which showed the same version as the one I downloaded and installed.  It made no difference.   He then suggested that if I keep the laptop, the trackpad needs replacing. From looking at some other posts, I really wonder if the pad could be ok, but lenovo is actually selling this thing with a trackpad that performs that poorly. &nb... Read more

Answer:Touchpad vertical scroll horrible or touchpad defective

On the W520, the two finger scrolling is unusable, it just randomly jerks the window, or not. Tried every trick in the book when I first got my W520, after a couple of months of wasting time gave up and only use it with a mouse. The W520 has the worst trackpad in the history of computing devices (and the worst mic and speakers, or at least worst drivers). If you need a working touchpad, dont by a Lenovo W series.

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Hello,

#1 For some reason my touchpad on my HP 15 (2015 model with 8.1, now upgraded to Windows 10 1511) freezes. I hate that when it happens, you cant use it for 20 or 30 seconds or so. I close my lid and open it back up and it works normal, but then after a little bit it starts doing it again. My driver is up to date, I think it maybe Synaptics? If I need to give more info, please say!

#2: When I scroll on my touchpad up words it opens the start menu every so often when I am scrolling a lot, but when I didn't even open or even get near it or press Windows key. What is causing this? I hate it when it does this and screws up my readings then it stops scrolling and focuses more on the start menu then I have to click out of the menu and go back to what ever I was doing.

Thanks!

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Hello Everyone,

My problem started after updating windows 8.1 to windows 10, of course!
First the touchpad just stopped working, for no reason.

My solution was to uninstall the drive and restart the laptop. And from time to time I had to do this proceed. Two weeks ago windows updated, and the touchpad issue's gone. . Unfortunately, another one appeared.

The feature "mousekey", which is turn it on at ease access to use the numeric keys to use them as a mouse, It's turning itself on. And doesn't matter how many times I turn it off, few seconds and it's on again.

I've tried uninstalling the drive, which after windows the last updating was "ELAN".

Then I replaced by the Toshiba drivers, which is "Synaptic", and uninstalled the drives ,the problem is the same. Because of that, I can't use my numeric key, which is annoying!! If anyone can come up with something I will be grateful.

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Hello, I just discovered that there might be a much easier solution to get  rid of tourchpad lag on the SL300 almost completely, even without uninstalling the UltraNav drivers (thereby losing functionality). On my SL300 (Vista), touchpad responsiveness greatly improved after I increased the sensitivity of the touchpad. To do this, open Mouse Properties within the Control Panel, where on the Ultra Nav-Tab you find a button for touchpad settings. Click on this button and another window will open which has a tab for adjusting the sensitivity of the touchpad. Moving the slider to the left (towards "higher" ) greatly improved my experience with the touchpad. For me, setting it to the second highest "line" (i.e. second line from the left) works best, but you may be able to set it even higher as I have not yet encountered any negative effects when doing so. I would be glad if some of you could try to verify my findings, I am very much looking forward to your experiences. ChristianMessage Edited by rubycube on 02-07-2009 05:21 PM

Answer:SL300 Adjusting touchpad sensitivity may reduce touchpad lag

cool thanks...worked on my sl400





SL400 2743CTO 2GB RAM. Core 2 Duo T5870 2.0GHz HITACHI 160GB 5400rpm

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Dear all,
Since yesterday, the built-in TouchPad mouse does not react anymore. In properties it says "the device is working properly", but it doesn't...
I am now using an external mouse.
How can I restore the TouchPad mouse? When I open the control panel, I get the possibility to uninstall the Synaptics driver. Should I?
Thanks for your help!

Heleen

Answer:TouchPad mouse does not react - Synaptics PS/2 Port TouchPad

Hi

What notebook model do you have??
Please post this info always!!!

Regarding your issue;
Firstly you should try to remove the old touchpad driver and after you have downloaded the newest version of touchpad driver from the Toshiba European driver page try to reinstall it!

Should works?

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Hello,

#1 For some reason my touchpad on my HP 15 (2015 model with 8.1, now upgraded to Windows 10 1511) freezes. I hate that when it happens, you cant use it for 20 or 30 seconds or so. I close my lid and open it back up and it works normal, but then after a little bit it starts doing it again. My driver is up to date, I think it maybe Synaptics? If I need to give more info, please say!

#2: When I scroll on my touchpad up words it opens the start menu every so often when I am scrolling a lot, but when I didn't even open or even get near it or press Windows key. What is causing this? I hate it when it does this and screws up my readings then it stops scrolling and focuses more on the start menu then I have to click out of the menu and go back to what ever I was doing.

Thanks!

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Until recently the touchpad used to work with the HP / Synaptic driver. 2 or 3 finger function worked and turn on / off with the orange light worked.  For whatever reason these functions don't work anymore and I don't find a driver on the HP Support site to download and install.

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TouchPad movement very slow  some times not working but when i hard reset Touchpad working good. Its working with external mouse very well. Each and every time i should hard reset then touchpad works fine. I am looking for permanent solution.

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The touchpad is gone crazy.I'm trying to get a pointer to one side and it does everything but this!Goes up, "click", goes down, etc. just not going where I want!Now, I switched the driver for a one who Windows Seven chose that after installing the drivers from Lenovo and then from Synaptics, and the device disappeared!IdeaPad U350 SU4100Windows 7 64

Answer:The touchpad is gone crazy. Problems with touchpad. IdeaPad U350

uni-install drivers, restart your computer and install drivers from lenovo.

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My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

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Hitouchpad on notebook not working on remote desktop without touchpad...vertical scroll....OKhotizontal scroll...not working on the notebook....touchpad, OK, (synaptics is there), hotizontal plus vertical ...OKon the desktop without touchpad, synaptics not therequestion:It is possible simulate touchpad driver on the desktop ? 

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This has been a problem for a while but I'm just getting around to checking it out. When I use the touchpad left mouse button and the touchpad to scroll and select, I often (not always) can't get it to stop selecting. I get to the end of what I want and let go of the left mouse button and I can move my finger around and will select and unselect text as though I'm still on the left mouse button. If I tap once nothing happens. If I tap with 2 fingers it will just unselect everything. This is a little hard to explain so I put a little 30 second video on youtube. It doesn't happen when I use a regular mouse and I confess to not using the touchscreen much for selecting. The video is low resolution but I don't think that matters. I hope it helps make sense of the problem. http://www.youtube.com/watch?v=b0Tg9rsTPgY&feature=youtu.be Thanks for you help.

Answer:Yoga 13 touchpad problem with selecting. Not sure if it's me or the touchpad.

Did you find a solution to this problem? I have the exact same problem with my Yoga 11

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I'm so frustrated I'm about to throw the laptop into the wall. I keep disabling the touchpad tapping from the mouse ultranav settings on this t430u but it doesn't get disabled. As I keep working, the mouse keeps getting tapped and destroying everything and slowing me down.  Even tried disabling the touchpad altogether but it keeps on working.  Whats wrong? What can I do to reverse this ? I'm on windows 8 pro of course

Answer:Can't disable the tapping on the touchpad or even the touchpad itself on the T430u?

What I do is install ThinkPad touchpad driver and uninstall thinkpad touchpad utility.  You may need to go to an older version of the driver, as Lenovo obviously doesn't bother with regression testing when releasing updated drivers.





jayton4R400, T410, T410s, T420s, + many legacy models

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I did a touchpad update  and now the buttons switch around. when one works the other will pop up with a tiny menu ive never seen before. If both buttons work the touchpad wont work. I have put them to default and it works for a bit then will switch again. Didn't have this problem till that stupid update. I have a dell 15-3552 laptop and its less than 2 months old.

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dear community members,since I restaged XP, my touchpad isn't working and is permanently disabled. Symptoms are:a) On ThinkPad Configuration utility, the TouchPad item is grayed and can't be checkedb) when Fn+F8, three options appears: (1) Enable trackpoing and touchpad (2) Enable trackpoint only (3) Enable touchpad only. Even when I choose option (1), the touchpad isn't enabledc) when launching UltraNav wizard, message is: "Touchpad is disabled from BIOS. Please enable it from BIOS or the ThinkPad configuration utility"d) on the BIOS utility, there is no option for Touchpad under Config/Keyboard Mouse BIOS was updated todayTrackpoint works OKUltraNav shows Touchpad disabled (grayed)Device manager doesn't shows any error. Can someone understand what is happening ?Regards 

Answer:T60; Touchpad disabled; No "Touchpad" option on BIOS

hi
 
? am same ploblem in my t61 do you have any idea or have you resolved this problem
 
Thanks &Regards
 
Murat CIRBAN
 

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Question: Erratic DVD

I am having problems with DVD/Video. I edit files into a full movie - approximately 5 mins long. I drop in an audio file to use as background music and everything proceeds as it should. I then get the message that everything has saved as it should. When I try to play it back it starts ok and then starts to "stutter" and drop out. The same thing happens when you burn a DVD and play it on an external DVD player?
Anyone out there know why ?????
 

Answer:Erratic DVD

what brand and model of DVD Burner? and what media are you using?
 

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Question: Erratic PC

I am persistently having web pages come up on screen, which have not been requested. Most are surveys, downloads. offers etc etc.

Pop ups have been turned off.

At the same time the PC is behaving erratically.

Also I appear to have lost my free AVG anti virus, and I cannot down load it again, and keep getting error messages.

Help please
 

Answer:Erratic PC

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Question: Erratic

Erratic courser movments. It jumps all over the place and when i try and type a line it will go back to the start of the line,and somtimes dissapears
completly? Windows 7 64 Bit.
Thanks

Answer:Erratic

Hi and Welcome to TSF!

Have you check your touchpad/mouse settings?

Make and model of your computer and mouse?

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Well, my browsers sloww..heres my log...and another thing Im not sure about. A few months back I was using microsoft update for an update which i dont recall. My comp lost power about 3/4 thru. Since then i noticed a new IE browser installed on my F: drive which is second hard drive i really only use for mp3's etc.And its file is named F:953b3148137fc..and it seems to have IE files in in. Maybe a conflict? Please check my log..thanks guys..Logfile of HijackThis v1.98.2Scan saved at 5:37:13 AM, on 1/18/2005Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\windows\System32\smss.exeC:\windows\system32\winlogon.exeC:\windows\system32\services.exeC:\windows\system32\lsass.exeC:\windows\system32\svchost.exeC:\windows\System32\svchost.exeC:\windows\system32\spoolsv.exeC:\windows\Explorer.EXEC:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exeC:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exeC:\WINDOWS\DELLMMKB.EXEC:\Program Files\Verizon Online\VisualIPInsight\IPClient.exeC:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exeC:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXEC:\PROGRA~1\NORTON~1\navapw32.exeC:\windows\System32\spool\drivers\... Read more

Answer:HJT log -help~cpu very erratic

You are using an outdated version of hijackthis. Please download the newer version.Download HijackThis from:HijackThis Download SiteThen post a new log

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Question: Low, erratic FPS

Hi guys. Have posted here previously about hardware - i was building a new PC. I'm having some problems running WoW on it though. I have posted on the WoW support forums, but as is the standard process, they've asked me for my driver info and then ignored me. So I've come here!

Yesterday evening, I started having some strange stuttering slowdown. Every 2-5 seconds, I'll get a bit of slowdown for half a second, then I'm back running smooth again.

Previously, Warcraft would run at 60 FPS at (almost) all times, in busy cities, in raids, whatever. But after a few hours of playing yesterday, I suddenly started experiencing these low framerate spikes. It runs smooth for a few seconds, then it stutters, and then smooth, then a stutter.

I have tried:
Running with 0 addons (in-game custom UI stuff),
Fullscreen and windowed,
Lowest graphics settings,
Spyware scan (which brought up quite a lot actually - but it's clean now),
Virus scan,
Defrag (fairly new drive, so i'm at 0% fragmented, it says),
Allowing the launcher to fully patch (it now says up to date - there's a sort of streaming patch process),
Closing all processes and switching off fancy Win7 themes (my tray has my graphics utility, sound utility, mobo utility, and Microsoft's AV - nothing else).
Updating graphics drivers.

It's particularly noticeable if I try and run around somewhere quite complex, like the cities or forests. Then it's a pretty constant 10-20... Read more

Answer:Low, erratic FPS

What are you full system specs? I assume its not the machine in your profile as thats says you are running Win XP and you mention in your post about turning off Win 7 effects?

If you aren't sure about your system info use the link below, if you are please post as much information as possible.

http://static.techguy.org/download/SysInfo.exe
 

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Question: Erratic fan

I've just purchased a nearly new ProBook 430 G3. Everything is working fine except the fan is behaving erratically. While idle the fan is off as expected, during intensive tasks the fan runs at full speed, again as expected. However while browsing the web, using Visual Studio etc the fan starts running but doesn't keep a constant speed. It constantly speeds up and slows down, its subtle  but noticeable. I've used lots of laptops over the years and never seen this behaviour before. All the latest drivers have been installed along with the most recent BIOS. Anyone know if all 430's do this or is mine faulty? Thanks

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