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Microsoft Office Support 0800-046-5702 Microsoft Support UK

Question: Microsoft Office Support 0800-046-5702 Microsoft Support UK

on the off chance that you are going up against any issue in utilizing Microsoft Office Program then you can straightforwardly dial the Microsoft Office Support Number as the help is only a summon. Our specific top specialist will quickly resolve any sort of issue opposed by you. To know more information, visit the website http://microsoft-help-me.com.

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Preferred Solution: Microsoft Office Support 0800-046-5702 Microsoft Support UK

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Dial 0800-098-8590 for HP Technical Support, our technician are here to give best solutions for your issues at any time. Feel free call us for your HP your issues, HP Printer Support.
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I have office 97 which was originally installed on my now defunct win98 machine. If I was to install this on my new XP machine would this be ok ?Also as my above question, have Microsoft removed office updates/service packs for Office 97 ? would any be needed ?Sorry a bit mixed up with the questions but need to know if I can use the office 97 or does it have to be a upgrade to Office 03 ?

Answer:Microsoft ended MS Office 97 Support/SP updates ?

I am running Xp and had no problems installing Office 97

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http://www.consortiuminfo.org/standardsblog/article.php?story=20080521092930864

Quote:
Microsoft today announced that it would update Office 2007 to natively support ODF 1.1, but not to implement its own OOXML format. Moreover, it would also join both the OASIS working group as well as the ISO/IEC JTC1 working group that has control of the ISO/IEC version of ODF. Implementation of DIS 29500, the ISO/IEC JTC 1 version of OOXML that has still not been publicly released will await the release of Office 14, the ship date of which remains unannounced.

They must smell an overturn of MSOOXML ISO on the horizon
 

Answer:Microsoft Office 2007 to Support ODF - and not OOXML

Maybe I'm going off tangent here, but I honestly don't see what's wrong with PDF that we need another "universal format".
 

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Hello Happy to Help you!
Here I help you regarding your problems like any Microsoft products as we you all aware that we having more than 300 Microsoft center in all over the world we are the one of them who provides you online technical support 1-844-862-4949 here we have Microsoft technician who provides you the best satisfactory resolve problems.

Answer:microsoft office customer support 1-844-862-4949

SPAM, bye bye, FE Notified

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on my mom's computer which is running vista, whenever she goes to close Microsoft Word 2007 she gets an screen thats say "changes have been made that affect the global template, Normal.dot. Do you want to save the changes?", this happens every time and i cant get it fixed myself. so any ideas would be appreciated.



-it also happens in email i guess to.

Answer:Microsoft Word Error [moved to Office Support]

Hello Alex,

See if the following article will help.

http://support.microsoft.com/kb/291352

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Microsoft office is highly demanded software and you can find it every computer either home basic or professional systems. This product developed by Microsoft and It was first announced by Bill Gates on 1 August 1988. But various user don't know how to install or how to uninstall this software. we provides service to solve this problems or more problem which can be related to this software. we have expert and experienced professional who know how to solve the problems. if you are facing any problems with this software so make us call on toll free number. To know more about us please visit our website:- Microsoft Office Tech Support Phone Number, Microsoft Office Setup Help

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I keep receiving calls from fake MICROSOFT Tech support with various telephone numbers. Strange, they do not show up in my phone on line logs. They wanted me to go to FASTSUPPORT\763721586 ( do not use  these numbers). It is a company  called FASTSUPPORT.com. they also give you a complaint department where you can enter the number that you feel is causing you problems, the number of the LOGMEINRESCUE type remote access code. of course it is clear to them that you are suspicious and they will get rid of the  phone operator who didn't succeed. So do not bother to leave any complaint.

Answer:FAKE MICROSOFT TECH SUPPORT IS COMPANY CALLED FAST SUPPORT

Appears you are dealing with a well known scam.Microsoft does not make unsolicited phone calls, display pop-up alerts in your browser to call a support number or send unsolicited email messages to request personal or financial information or to fix your computer.Avoid scams that use the Microsoft name fraudulentlyIs that call from Microsoft a scam?Tell Your Relatives: No, Microsoft Won’t Call You About Your ComputerMicrosoft calling? Mind the tech support scammer!Tech Support Scamming through unsolicited phone calls, browser pop-ups and emails from "so-called Support Techs" advising "your computer is infected with malware", “All Your Files Are Encrypted" and other fake "alert messages" has become an increasing common scam tactic over the past several years. The scams may involve web pages with screenshots of fake Microsoft (Windows) Support messages, fake reports of suspicious activity, fake warnings of malware found on your computer, fake ransomware and fake BSODs all of which include a tech support phone number to call in order to fix the problem. If you call the phone number (or they called you), scammers will talk their victims into allowing them remote control access of the computer so they can install a Remote Access Trojan in order to steal passwords and other sensitive personal information which could then be used to access bank accounts or steal a person's identity.These are a few examples.Call Windows Help Desk Immediately Tech Support Scam Fake Your com... Read more

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The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions. Download.

Answer:Use Microsoft Product Support Reports Tools for troubleshooting and support

Thanks for the link,,Very useful..

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Hi Computer Help MembersI have this problems when I plug in my Samsung phone in the computer & use Media Device mode (MTP) to view Microsoft file I can only see folders but not the file previously I can see folder  & file but after update the Microsoft service pack this incident happenThe error message is ?Microsoft office Document scanning does not support this type of device?I have log in as a Administrator checked the Computer management service Plug & Play  is grey in color Phone Model :GT-N7105Workstation : Window 7 Professional Service pack 1Memory 2GB32bits osThank you kindly advised & help please.[recovering disk space, attachment deleted by admin]

Answer:Microsoft office Document scanning does not support this type of device

If you look at the bottom of your image it appears the phone wasn't finished loading it's data...perhaps you were too hasty.Remove the phone using safely remove...re-boot and try all over again this time give the phone a little longer.

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I am trying to send out an email for a nonprofit to a group distribution list. Every time I hit send, I get an "internal support function returned an error" message, with no explanation or options. Any idea how to get past this? I am not very techie so please give me good details for how to fix. Ugh, very frustrating. Thanks!
 

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I have been in touch with Microsoft Support to solve the problem of critical Office updates that failed to install. They advise that this is caused by: 1. Windows Update temp. folder is corrupted. (This has been ruled out). 2. The Office Source Engine service is corrupted;
this has been ruled out. 3. the Office installation is corrupted.
Now they state that Office can not be repaired. !! They have given me three pages of instructions to follow to correct this. I have followed them up to this point, where they want me to "Disable Local Installation Source" and then "Reinstall Office with a note to:
Please ensure that you have the Office Installation CD before this step" !!!
I purchased my cp bare, and had to purchase the Oper. Sys. Windows XP separately for installation....so my question to you is, If I use this CD, it will uninstall my whole system won't it? How could I do what they are asking me to do? Office is just a part of what is on this CD???? Any advice or comments would be appreciated .......adb0434 P.S. I tried on my own to install the updates and that failed, I just have a longer list of failed ones!
 

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I bought my wife a Lenovo G3560 for Christmas.  In attempting to set up the computer, I was instructed to enter the product key from an enclosed card to activate the trial version of Microsoft Office.
 
There was no card.
 
On the first attempt to get phone help from Lenovo, I couldn't seem to get the person on the phone to understand I was trying to activate a trial version of Office. 
 
On the second attempt, my son (who is a bit more computer-savvy than I), phoned, and was told there is no trial version, we have to purchase a key for the full version from Microsoft.
 
On the third attempt, I requested a supervisor.  While I was on hold, I finally figured out that the information on the computer was wrong.  No card is needed -- the trial version opens after hitting Start, then "all programs" and then scrolling down to "Microsoft Office Starter."  Why this information was not provided is unclear.  Why clearly incorrect information was provided is utterly mysterious.
 
By the way, the Lenovo spell checker does not recognize the word "Lenovo."
 
This is my first day with a Lenovo product.  It does not auger well.

Moderator edit: subject added to subject line for clarity

Answer:G560: How to activate the trial version of Microsoft Office?? Phone Support a Disaster

Just as a suggestion - when your Office trial is up - check out www.openoffice.org  They have a free Office Suite that is reallly very decent.  Best of all it is FREE!   

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU B800 @ 1.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 1899 Mb
Graphics Card: Intel(R) HD Graphics Family, 821 Mb
Hard Drives: C: Total - 223012 MB, Free - 175898 MB;
Motherboard: Acer, HMA51_HR
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled.
 

Answer:Microsoft Office 2010 starter\Tech Support Guy System Info Utility version 1.0.0.2

The last I heard the Office Starter version was a OEM install only.
Where did you get your copy to install?
 

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I CAN'T UNDERSTOOD THESE PROBLEMS AFTER I SEARCHED ON GOOGLE NORTON CUSTOMER SUPPORT AND CALL TO THIS OFFICIAL SITE BUT I HAVE NOT SATISFIED TO THEIR SERVICES.
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Answer:Need Technical Support? call @ 0800-090-3850

Could be genuine but treat with suspicion, FE told anyway

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If you are facing any technical issues with HP Printer, then get in touch with us for complete solutions. We are one of the best service provider in the UK. We have well trained and professional team members, who 24/7 hours available for their customers and provide HP printer support, HP technical support, HP customer care services with short time periods.           For more information, visit the website and get more information about HP printer.ThanksWith warm regardsSara Willor

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I put together some template sites for my business. I copy and paste from Word 2003 into HTML pages and apply the site syles to page.

It's not exactly the pro way to go but it has always worked well..

In these Word documents are VML graphs. Graphs created in Word. When I first began doing things this way, the graphs appeared perfectly in my HTML page using IE6.

For a long time the graphs were NOT visible in Firefox or Opera because of the VML language I assumed. Then Firefox and Opera evidently added something which allowed these graphs to appear. The quality of the images was not real good but at least the graphs were visible using IE6, Firefox and Opera.

Now in unusual ironic twist, these graphs are still visible in Firefox and Opera but nothing but a big white blank appears in IE7.

I don't know how experienced you are here with IE. Does anyone have any ideas of how to make IE7 show these Microsoft Word created graphs as IE6 did? You cannot copy and paste these graphs directly into a graphics editor with any quality. They look like crap. Like 36 dpi resolution.

I've had to resort to making screen prints and turning them into GIF's.

Here's an example page. There a graph on this page in Firefox (lower quality but there). In IE7 it's gone. In IE6 it's perfect. Did Microsoft simply drop there support for VML images?

http://www.newproductsnetwork.com/fr.../wholesale.htm

Answer:IE7 and Microsoft VML Support

I am experiencing a similar situation with viewing graphs and even images when Microsoft Word converted documents into an html file. Now, when viewed in IE7 these are not showing for me. All I see is a large blank white space. Does anyone out there have a solution to this? Is there a patch of some sort that can be downloaded to allow the vml to be viewed? I am using a Vista machine with IE7.

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On 8th April 2014 Microsoft will not provide any support for Windows XP.
They say this will leave your PC venerable as security updates will not be made.
I run Windows XP as a virtual machine on Windows 7 Professional.
Will the security of this be affected in the same way as a ?stand alone? XP system?

 

Answer:Microsoft End Support for XP

Q: Will Microsoft remove Windows XP Mode support in Windows 7 as of April 8, 2014 via a patch or update? (XP Mode allows users with old XP apps to run them on Windows 7 Professional, Enterprise and Ultimate.)

A: No, XP Mode will not go away, a Microsoft spokesperson confirmed. However, Microsoft won't be providing any patches or updates to XP as of that date, so those using XP mode will be exposing themselves to potential security risks.Click to expand...


LINKY
 

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Question: Microsoft Support

Hello all.

I recently contacted microsoft via an online form @ https://support.msn.com/eform.aspx?productKey=edfsmsbl&ct=eformts

Basically I moved my domain to another server and now emails are blocked by hotmail...

ANYWAY. I recieved an email from ms telling me to put an spf record...which I already have...I was told to reply to them...

When replying to the email address the email originated from

>> [email protected]m

I get a bounced message...

-----------------

So I ask...Does anyone know an email address at microsoft I can email to get back in touch with them?
 

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How can I get Microsoft help and support instead of that for HP Magic Canvas which I get now?

Answer:Microsoft help and support

What are you 'clicking' to get the support but actually getting HP Magic Canvas?

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I'm having a hard time getting in contact with online microsoft support everytime i go on the website the button is missing to start a chat

Answer:Microsoft support UK?

Originally Posted by Windows Central Question I'm having a hard time getting in contact with online microsoft support everytime i go on the website the button is missing to start a chat Are you going to this page? https://support.microsoft.com/en-gb
there's a section about contact answer desk
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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April 8, 2014 ends Microsoft Support of Windows XP. Although no further updates will be issued, current ones will be available for some time, but order of installation is critical. As happened in older OSs at some point all will be removed from the MS site. Therefore users are advised to copy the final complete set to disc for future use.

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TOP STORY from WindowsSecrets newsletter at this issue:
http://WindowsSecrets.com/comp/081113

How to maintain XP after Microsoft ends support

By Stuart J. Johnston





Microsoft CEO Steve Ballmer said recently that it's OK with him if you want to stick with Windows XP until Windows 7 is available late next year.

XP lovers may still be able to buy a new PC with that operating system installed for another year or so, but unfortunately, Microsoft plans to end most free support for the OS within months.

On that date ? Apr. 14, 2009 ? millions of PC users, some of whom bought their systems less than a year earlier, will be left in the lurch. These users will have to pay Microsoft for Windows XP support, although downloading critical security patches is expected to remain free of charge.Click to expand...

:cry

PTL for the support we get here at Major Geeks.

Bazza
 

Answer:Microsoft to end support for XP

Ya Mark, I can understand someone buying an XP rig if they have expensive software and/or hardware to replace which won't run on Vista, but other than that I can't see why folks are skittish about moving on. It's not as if Vista has a steep learning curve to conquer.:confused

It's been RTM'd nearly two years ago along with SP1 and soon to be SP2 to improve. It is darn stable and recovers easily from problems. Case in point, I had an nVidia video driver problem the other day, the screen went black for a couple of seconds and then Vista recovered and then went merrily chugging on it's way wheras XP would have surely given me a BSOD or worse.

Man, it happened so fast that I only was able to read 'nvvxxxx' was restored or something to that effect.

'Ill advised' is the correct term, someone wanted to get rid of the inventory.
 

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Does anyone noe weather vista Microsoft word support the old formated ones? Or is there any plug-in needed to support?

Answer:Does Vista Microsoft Word Support Old Format Microsoft Word?

I'm assuming you're talking about the new office 2007? meaning word 2007?

If that is the case, then yes it does run older versions of word. In the sense that if you have a word document that was made and saved in Word 2003 it would work in 2007.

Just like when you make something in word 2007 you are able to save it as a Word 03-07 document so it works on both versions of Microsoft Word.

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I've been looking online for any article related to blue ray support for media center. So far I havnt found much. I found an article that microsoft is comming out with blue ray support but they dont specify if they will enable play back in Media Center or Media Player. It only sais they will enable windows to burn blueray disc. Microsoft is a soor loser, they still dont want to admit that Blue ray is supperior to HD-dvd like it stats in the article.





Originally Posted by Tom's Hardware


Just because one can soon burn a Blu-ray Disc more easily in Windows doesn?t mean that Microsoft is a true Blu-ray believer.



By the looks of it, it dont look too good for blue ray support in Media Center any time soon. If any one has more information on the topic feel free to add your info.

Answer:Microsoft with Blue ray support?

Originally Posted by Xephion


Microsoft is a soor loser, they still dont want to admit that Blue ray is supperior to HD-dvd like it stats in the article.



Statements like that are never going to get a nice response. How about asking your question without posting inflammatory remarks?

As to BD vs HD-DVD, the reading I have done shows that WiMP and WMC support neither. I currently have to use PowerDVD to watch BDs.

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Did I read a post here correctly that like XP, Microsoft will discontinue security updates, etc. & support for Windows 8 and the only thing left to do is ASAP upgrade to 8.1 ??? This upsets me because of non-support/security updates for XP, i just purchased a new Lenovo with 8 installed and wasn't going to do the free 8.1 upgrade because i'm not savy enough to handle a download like that - i'd just live with Win 8! now what ?! thanks for any help ... edythe

Answer:microsoft discontinuing Win 8 support same as XP ??????

You have 2 years to update to 8.1.

Jim

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I'm fixing to buy Microsoft's Money 2006. When I go to Microsoft's support website and it says: "unlimited support requests are included at no charge", and it says that for all three support options, that is, email, chat and phone. But under that it says "all additional support requests are $35 per request".

That doesn't make sense to me. Since MS tells me that I have unlimited free support, how can it then say that "additional support requests are $35?

I called the phone support number and was told that the unlimited support is for one year, even though I can't find that anywhere on MS's website.

I guess that is the answer, but I would like to see if anyone has had experience with that?

Thanks, grandpaw7
 

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I'm having some very strange issues with my media editing/playing files lately.

There are some clips and videos that I use to make vids for my website that I run and then just some videos I like to watch, backed up Dvds and such, ect.

About, oh say, 2-3 months ago, there were some files that WMP would NOT play. Said I had the wrong codecs or something. So I went, "oh, okay, well I just must've backed it up in the wrong format."

But no, they weren't. All done the same way, all AVI. Really irritating, but I let it go.

Shortly after that, my PAID FOR copy of Winx DVD Ripper Platinum stops working right. THANKFULLY, I switched it to my laptop, (Which is running on windows vista at the moment) and it works fine. So my DVD copies are safe from little brothers scratching hands.

Then, about 2 weeks ago, Windows Live Movie Maker quits working on me. I've tried uninstalling completely and restarting and then reinstalling and restarting 3 frigging times!

Now WMP won't even play videos that it has played before, as in a few hours ago!

Please, somebody help?

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With my Windows ME, there is a help area located in the start area. When I try to click on the many areas of the help center like indexes, I get no response. What happened a few days ago was I was cleaning my registry, using a free software called Easy Cleaner and may have inadvertently removed some DLL's or file sttreams out of the the help center and now it doesn't work right. Do I have to reinstall ME to get the help center to work correctly or can I download the help center from Microsoft or somewhere else and then reinstall it. Now, this section is called Microsoft Help and Support. It has interactive training, etc. I would like to get it to work again. Please help!!!!!!!
 

Answer:Microsoft Help and Support problem

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Hi, I just acquired Windows 2000 installation disk with SP4 & COA.

I'd been using Dell's XP and prior to that Win-98, both of which have been torture for me, so I decided to finally try 2000, because so many people said they had least problems with 2000.

Does Microsoft have any phone support hotline for help with conversion & transferring files from my present XP system to Windows 2000?

Also, please note that the latest [unresolved] problem I've had has been this: http://forums.techguy.org/windows-nt-2000-xp/537720-safe-me-rtf-convert-6-a.html

Ever since I reinstalled XP months ago, I haven't yet had occasion to open Wordpad documents that I'd backed up onto my zip disks. Seems some of them had been done using Win 6.0.

Now that I tried, it's kicking out an error message:

can't load Word for Windows 6.0 files.​
So I'm wondering whether those files are transferrable to 2000.
 

Answer:XP to 2000 Microsoft support?

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Had an e-mail from "MS Assistance" which is yet another, presumably, to avoid...:-)Wording goes:"Microsoft Clientthis is the latest version of security update, the"October 2003, Cumulative Patch" update which eliminatesall known security vulnerabilities affectingMS Internet Explorer, MS Outlook and MS Outlook Expressas well as three newly discovered vulnerabilities.Install now to help maintain the security of your computerfrom these vulnerabilities, the most serious of which couldallow an malicious user to run executable on your computer.System requirements: Windows 95/98/Me/2000/NT/XPThis update applies to: - MS Internet Explorer, version 4.01 and later - MS Outlook, version 8.00 and later - MS Outlook Express, version 4.01 and laterRecommendation: Customers should install the patch =at the earliest opportunity.How to install: Run attached file. Choose Yes on displayed dialog box.How to use: You don't need to do anything after installing this item.Microsoft Product Support Services and Knowledge Base articles =can be found on the Microsoft Technical Support web site.click hereFor security-related information about Microsoft products, please =visit the Microsoft Security Advisor web siteclick hereThank you for using Microsoft products.Please do not reply to this message.It was sent from an unmonitored e-mail address and we are unable =to respond to any replies.----------------------------------------------The names of the actual companies and products mentioned =herein are th... Read more

Answer:Yet another "Microsoft" support message...

Timely advice, Stuartli, Thank you.But "Remember, Microsoft NEVER sends out unsolicited e-mails..........."Maybe, but I've had 3 more of those pesky Hotmail e-mails today (one to each of my accounts), urging me to pay for an "improved" service which will give me more storage space, which I don't need.Isn't Hotmail MSN? And doesn't this count as unsolicited junk e-mail? I think I'm turning into a Grumpy Old Man :o(

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Toll Free: 0800-098-8569 for Microsoft related technical issues. Outlook, Office, Microsoft Helpline , Defender, Antivirus, Microsoft Azure, Microsoft Servers, Windows 7 / 8 /10
 

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I would like to ask Microsoft in an open forum why in this day of 64bit processors how can they NOT....

1) NOT provide 64 bit JAVA services.... in IE7 64bit.

2) NOT allow other application providers IE mainly ADOBE FLASH as ther is again NO support or Flash for use in IE7 64bit

We have puchased MS VISTA Ulitimaie 64bit O/S yet it is cripples NOT only by MS but also Adobe.\

These are both required applications that ARE REQUIURED to ensure that IE7 works as expected when viewing all WEB sites..

When you purchase a car/TV/Stove/Fridge it comes with all facitilites enables and working.

I view this as a MS problem.

Answer:Microsoft and 64bit Support....

I view it as Sun Microsystems and Adobe's fault cause they haven't made 64bit compatible software.

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You just can't beat Microsoft hardware support. I called them because the Wireless Desktop 2000 I bought occasionally, randomly misses keystrokes. They offered to replace it with the 4000 model no questions asked. I don't even have to send the old one back to them. You'd think mean ole Microsoft was trying to out-nice Apple or something

Answer:Microsoft Hardware Support

Hm. Think I could get them to replace my original Natural Keyboard with one of the new black ones? The problem with this one? It's old! And dirty. "I need a new mouse!" (rep to the first point that gets that)

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The following is a post from here:

http://www.bleepingcomputer.com/forums/topic41125.html

and quoted:

"Microsoft is making changes to its support Web site in an attempt to clear up confusion over its plans for the consumer editions of Windows XP.

Until Tuesday night, a posting on Microsoft's Web site stated that support for Windows XP Home and Windows XP Media Center Edition would end on Dec. 31, 2006. That would mean no more security fixes or any other support items, such as warranty claims, for users of those operating system products.

But the posting was incorrect...
...consumer Windows XP editions, along with XP Professional, will be supported until two years after Vista ships".

This link accompanied the post:

http://news.zdnet.com/2100-1009_22-6026576.html?tag=zdnn.alert

FYI

Ben.
 

Answer:Microsoft Reverses Itself on XP Support.

They do this all the time with their support policy. I think they're trying to "scare" people into buying the new OS when it comes out. That's out of the question for me, have you seen what you need in hardware to run Vista?
 

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i was trying to upgrade my pavilion s7400n put it keeps saying to install drivers and insert media disc i don't have either message edited by mikelafranchise

Answer:microsoft windows xp support

Trying to upgrade from what to what?Drivers will be found here: http://h10025.www1.hp.com/ewfrf/wc/...HP Pavilion s7400n Desktop PC Product Specificationsmessage edited by riider

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not really computer literate, tried your tutorial, how to download windows 10 assistant to get updates quickly, will not connect, tried updates in my settings no joy states last update 2016,tried to get to Microsoft help, will not connect, my version of windows 10 is 1511, thanks dave h

Answer:cannot conect to support.microsoft.com

Hi Hank17. Welcome to the TenForums @hank17.

Have you tried running the Update Trouble shooter.

Troubleshoot Problems in Windows 10 with Troubleshooters Windows 10 Performance Maintenance Tutorials

Windows key + S, search bar appears, type troubleshooting into search bar, troubleshooting appears at top. Click it, window opens, lower right side "Fix problems with Windows Update", click. Window opens, click on ?advance?, click on Run as administrator, click ?Next?. Should run clean. If not run again.

You likely could also do a an inplace repair / upgrade. This process will update you to the Creators update. While nothing should happen to your data files I recommend backing them up off machine.

I would also recommend using a tool like Macrium Reflect to create an Image so you can get back to where you started, just in case. We have tutorial here.

https://www.tenforums.com/tutorials/...p-restore.html
In place repair / upgrade, likely need 8GB key.

Repair Install Windows 10 with an In-place Upgrade
Ken

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When I go into the Event Manager (Win XP-SP2) and click on an error indicator, then follow the link to the Microsoft Help and Support Center, the Support windows opens--but it can stays blank, even for hours. (Yes, I am logged on at the time.) Anyone else out there having this experience?ATB,Phrixos

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I have a problem installing an update for Office 2003 on Windows 10 Professional RTM. Yes I know that Office 2003 is no longer supported. Since Windows 10 saw the update KB90741, it would install it. Windows update returned this error message: Error: 0x80096004.

I used the contact Support App in Windows 10. The attached pictures says the rest. Isn't Microsoft Technical Support Great?


 

Answer:Microsoft Technical Support

May be chat disconnect for unknown reason. we know that MicroSoft Windows 10 still in insider preview mode and they tested many things continuous. You should wait for official release of windows 10 and try to install office 2003 after
 

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I was trying to get help from Microsoft with setting-up e-mail using "Outlook Express 6" but in order to get assistance, I am supposed to pay $59 for support via e-mail. This is outrageous. Apple gives free support. I have already loaded "Outlook Express 6" into my PC using Windows XP, but when I attempt to file/send a page via that account, a message appears that my SMTP could not be found. This has happened to me before with other PCs. Is there another e-mail I could use rather than "Outlook Express"?

Answer:Cost $59 for Microsoft Support

There are any number of good, free email clients. Thunderbird is one of the best, but if you do a Google search I'm sure you'll have many from which to choose.And by the way, support forums such as this one do the same thing as Microsoft Support and we don't charge nearly as much 

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Just left the Installation & Setup forum where i 'think' i read a poster stating that Microsoft will shortly discontinue support for Win 8 (just as they're doing with XP) and one must get 8.1 ASAP to receive security updates, etc.!! ... i hope i am mistaken and didn't toally understand the poster's commment . I'm not thrilled with the idea of doing the 8.1 download because i'm just not computer -savy -. Thought i'd just live with '8' ! just bought my Lenovo and had it set-up today at the store ! please tell me what i read is incorrect !

Answer:microsoft discontinuing Win 8 support same as XP ??????

Microsoft Product Lifecycle Search

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I have a retail copy (Not OEM) of windows vista ultimate on a laptop recently installed.

I've come across a problem which i cannot find an answer to on the web. As i've only just purchased and installed the OS i've decided to contact microsoft help and support.

Inputing my product ID for a retail copy (Not OEM), microsoft help and support states, "No charge support is not available from Microsoft
The product ID indicates that this product may be supported by your computer manufacturer. Contact your computer manufacturer for support or select a different support option below."

If anyone is interested the problem i'm contacting help and support regarding is you cannot send your bitlocker recovery password or EFS certificate to the bitlocker website via the control panel utility.

Any ideas?

Steve

Answer:Microsoft help & support - Product ID

This has now been resovled by contacting microsoft by telephone.

After installing Windows Vista Ultimate with a vaild product key and activating the software successfully, the activation process issued an incorrect product ID. Whilst on the telephone, i was issued with another prodcut key. The software was de-activated then re-activated using the new product key. This then gave me a valid product ID.

This is the Microsoft case confirmation:






Case Reference Number: ************

Dear Mr. ****,

I can now confirm this case as resolved. It was a pleasure assisting you with this issue; please find a summary of the key points for your records below.

Action: You tried to setup a free support for the windows vista product.
Result: You were not able to getting a message "based on the product id not eligible for suppprt and not offered 90 days of free support".
Cause: It is because some activation files and we are not getting a valid product I.d.
Resolution: We generated a new product key "*************" and we are now eligible for suppprt and also for 90 days of free support after activation.

Should you require any further assistance with this issue, please do not hesitate to contact us with your case reference number using our email/phone support option and the information mentioned below. We will be more than happy to help you on the same.
I would like to take this opportunity to thank you once again for choosing Microsoft.

Y... Read more

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I am on XP 2002 with Service Pack 3 and current updates. For a few months, if I click on Microsoft Help and Support, I get the front page but if I try and click on any of the links, I get this message:
The page you are trying to view cannot be displayed. This may be because:

If you are trying to view this content over the network, there may be network congestion or a problem with your connection.
There might be an error in the page's address.
The page might not be available.
Please check your network connection or try another page.

Any suggestions on what I can do?
 

Answer:I can't access Microsoft Help and Support any more

follow advice here and post the logs those programs make
 

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Ever since I got my new pc I have been attempting to contact MS Support in the UK to answer a very simple problem.

I bought Windows Media Center from Arvato GmbH in Germany. Their email address is none functional. When I bought it it fitted into the pc great, then my pc broke.

I have a new pc and nobody seems to want to help. I called the UK support number to be told that the number has changed to a 'less expensive' number - so I dialed that. After the usual robitic responses I actually reached a human being, although speaking a barely distinguishable accent. I told her the full history. 'Now let me get this straight, you have Windows 8.1'? 'Yes' I said 'but the problem is Media Center product key not working in Add Features in 8.1 - I have paid for a product that I cannot download.'

*click* nobody on line

After several attempts to call them back, I got a phone ringing somewhere, and ringing, and ringing - you get the picture? Then another robot told me there is an error *click*

After another few attempts I gave up.

If Apple Macs were not so damn expensive I would stick MS where the sun does not shine.

Edit: Wow! finally got to 'speak' to MS via social media software. Gave them the details, we shall see ........

Answer:Microsoft - Lack of Support

I purchased windows 8 pro and media center retail product keys when 8 first came out..
I recently re-used both key numbers to install on a NEW computer. this is allowed with retail keys, but it is limited in time frame.. You can not do this with oem keys... First disconnect from your internet connection, input the key, activate via phone.. had to do it for the pro key and then again for media center

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I recently read somewhere that Microsoft are going to withdraw support for NT on July 1st. Is this true?

Answer:Microsoft withdrawing support for NT

click here

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I cannot login to support.microsoft.com page, also I cannot access the "Microsoft Knowledge Base". I always get the error message: Internet Explorer cannot display the webpage. I run "Network Diagnostics for Win XP" and I got the message:"Windows did not detect any problems with your internet connection over HTTP and HTTPS, but was not able to make a successful conection over FTP. The most likely cause of this problem is that firewall client running on your machine is blocking the necessary FTP ports".
NOTE: In Advanced tab (in Internet Options) the "Enable FTP folder view" and "Use passive FTP" are checked. I use the Windows Firewall (on (recomended)) in Win XP Pro SP2.

Please help

Answer:Cannot access support.microsoft.com

Hey, You could try an alternative firewall, i used to find windows firewall to be quite overly obtrusive... my advice is Comodo Firewall Pro (its freeware)... But if you dont want to go down that route then i dont know what else is going on (you can always just try disable windows firewall and see if it [temporarily] fixes the roblem)...

Cheers,
Jamey

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I recently had a problem with my installation of Office 2003 where when trying to Update via the MS site the progress bar would reach 40% and then drop out with an unable to continue message.I tried various fixes for this from search results with no success, then emailed Microsoft support, they responded within two days with one suggestion for a reinstall using a clean up utility - this failed to clear the problem. They then responded again in a day and a half with a new procedure involving removing all traces of office from the registry and a re-install, this fixed the fault. I consider this to be an impressive time scale considering the size of MS and the amount of software out there.If anyone has this problem I can post the fix or email it to them, although it does involve searching and deleting from the registry.

Answer:Praise for Microsoft Support

Test, to enable me to tick reolved!

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With new builds appearing almost weekly & the RTM just around the corner, i thought i'd ceate a poll just to get a general view of how people will go about accuiring the RTM when it hits the shelves.

BTW, in support of Microsoft I voted for 'Buy it'

Answer:Support Microsoft - Buy Windows 7

Of course i will buy it!

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I just recently built a new PC, minus ps, gfx card and hdd and of course Windows 10 wouldn't reactivate for me with pretty much all new hardware. So I contacted MS support chat and allowed them remote access to my PC and showed them the Amazon receipt showing all the new hardware and they still reactivated Windows 10 for me. Great job MS support.
 

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For those who refuse to upgrade to Windows XP SP2, this was posted on another website:

It has been well-known that Microsoft has ended extended support for Windows 98, 98 SE, and Windows ME. This support ended on July 11 of this year. However, something that hasn't been as widely reported is that Microsoft is also preparing to end said support for Windows XP SP1 on October 10.

This isn't really a big deal, as SP2 has been out for a while now and is a free download for anyone who owns Windows XP. The security features of SP2 certainly make it worth anyone's while to download, but there may be a few applications still out in the wild that still have problems running on SP2. This probably explains Microsoft's addendum that they will make "Custom Support Agreements (CSA)" available to eligible enterprise customers.

In any case, if you haven't done so already (and why wouldn't you?) make sure you've upgraded your Windows XP to SP2, and download any critical updates.

-------------------------------------------------------------------------------------
 

Answer:Microsoft To End Windows XP SP1 Support

Agree and it is not just some site talk about SP1 support ending in Oct. http://www.microsoft.com/windows/support/endofsupport.mspx
 

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not really computer literate, tried your tutorial, how to download windows 10 assistant to get updates quickly, will not connect, tried updates in my settings no joy states last update 2016,tried to get to Microsoft help, will not connect, my version of windows 10 is 1511, thanks dave h

Answer:cannot connect to support.microsoft.com

Hi Hank17. Welcome to the TenForums @hank17.

Have you tried running the Update Trouble shooter.

Troubleshoot Problems in Windows 10 with Troubleshooters Windows 10 Performance Maintenance Tutorials

Windows key + S, search bar appears, type troubleshooting into search bar, troubleshooting appears at top. Click it, window opens, lower right side "Fix problems with Windows Update", click. Window opens, click on ?advance?, click on Run as administrator, click ?Next?. Should run clean. If not run again.

You likely could also do a an inplace repair / upgrade. This process will update you to the Creators update. While nothing should happen to your data files I recommend backing them up off machine.

I would also recommend using a tool like Macrium Reflect to create an Image so you can get back to where you started, just in case. We have tutorial here.

https://www.tenforums.com/tutorials/...p-restore.html
In place repair / upgrade, likely need 8GB key.

Repair Install Windows 10 with an In-place Upgrade
Ken

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Hey guys

Microsoft took the time to called twice this week for removal of spyware but however that seems odd because I didn't start a case with them nor I didn't have two laptops that supposed to have maleware on them. Can they get the information from that Windows Malicious Software Removal Tool monthly. It frustrate my mother when she answer the phone.

The same persson called before claiming to be Hughesnet but It was the same guy that called today.

So I downloaded MBAN and found something PUM infection but it has nothing to do with this called. I run COMODO CIS + Malwarebytes as needed. (Real time Protection is not enable on Malwarebtyes)

So was this a fluke call or something else

Answer:Microsoft Support Call

Microsoft definitely don't do any cold-calling, it will have been a scam:

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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I can't believe that Microsoft are offering such a meagre Timeframe for its support of Vista. What does this bode for those of us who want to stay with windows XP?which seems like a much better OS anyway.Having read numerous articles on the new OS,it does seem that unless you have a top-notch ,high-end Computer you need the more expensive Premium or Ultimate editions of Vista anyway.So all in all it's a very expensive business anyway.I hope that there is some time yet for support for XP to continue.

Answer:Vista support(non!)from Microsoft

You should not need support on XP by now and to be truthful you should, not need Vista support after 5 years. There will always be places like this forum.G

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Is it true that support for Windows 8 has been stopped? I have a win 8 HP Pavilion Sleekbook 14.

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i cant get onto the interenet anymore...i have a microsoft support live warning with a phone number to call....called and they want me to buy support for 6 months for 199.99 and to pay thru money gram...and a voice telling me to not go any further that there is a virus and i need to call the number immediatly....can you plz help me fix this..thank you

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Microsoft is to limit support for three versions of Vista, including the most expensive, to five years rather than 10 years.

The company defended the difference by noting that the clock just started ticking. "End of life-cycle support for Vista is still five years out," a spokesperson said.

However, the software maker left the door ajar. "As we've done in the past, Microsoft will continue to evaluate the support life cycle for Windows Vista and make decisions about extending support if and when it is necessary," the spokesperson added.

Although the corporate editions of Vista - Business and Enterprise - will be supported for the usual '5 + 5' span that includes five years of what Microsoft calls 'mainstream' support and another five of ?extended? support, the consumer versions currently have an end date of April 10, 2012. Vista Home Basic, Home Premium and Ultimate will stop receiving updates, even critical security updates, after that. Ultimate, which retails for 313 (205 for an upgrade) on Amazon, is the priciest Vista edition, and is touted by Microsoft in its marketing materials as offering "all of the features found in Windows Vista Home Premium and also all of the features found in Windows Vista Business?.

Vista Business and Vista Enterprise users will receive security updates into 2017.

The decision to cut off consumer Vista support after five years seems odd in light of a January move by Micros... Read more

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 check out the transcript...
 
Please be educated that the corruptions are programmed in such a way that their activities are not identified so it might seem like there is no issues ,but they constanly multiply and might crash
the system without any warnings
 
this was in response to I can format and reinstall for free.
any idea how they can get away with this

Answer:fake microsoft support?

This has become very very common unfortunately. I received one of those a while back. I like to screw with them and give them a clean VM to connect to and watch how they try state I am infected.

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My buddy got a call from An Indian accented person claiming he was from Microsoft and he had a fix for all the viruses he had on his computer. The weird part was the guy had control of his computer and all his personal information, phone number, address, etc. He ran a program and showed him a bunch of viruses and told him he can fix it for only $140.00. My buddy hung up and unplugged the computer and gave it to me to help him with.
We have not done anything to it yet and would like to clean this mess up.
Any help would be greatly appreciated.
Dss log:
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Owner at 19:15:46 on 2013-06-17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1534.1120 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
\??\C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
\??\C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Edimax\Common\RaRegistry.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdat... Read more

Answer:Call from Microsoft support (LOL)

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).=== Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.Please post the contents of JRT.txt into your reply.===Please download ComboFix from one of these locations:Link 1Link 2IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.Double click on ComboFix.... Read more

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I,ve been chatting with what I think is a lady, Vimal, who is with SP2 support.

Here's the problem:

I want to install SP2, plus I need it cause I have a Hyper Thread chip, and it causes my tv tuner to freeze. There's a fix included with SP2. I also have a PSX to USB adapter from radio shack. It supports feedback. It works with Direct X 9.0b, but not with 9.0c. SP2 auto installs 9.0c, which I dont want. Does anyone know how to keep 9.0c from installing on my computer. Or is there a Direct X fix for the feedback?

All this lady, i think, kept saying was install SP2 from safe mode, nothing else. I could have said the world was ending, and her reply, "install SP2 from safe mode." Then she insisted that DirectX doesnt get installed with SP2, so I asked her what was this then, http://www.microsoft.com/windowsxp/sp2/features.mspx

How do you work at the SP2 support, and dont even know what comes with it? Microsoft must have outsourced to some colony full of morons or something.
 

Answer:Microsoft Support is a Joke, please help

i have NOT tried this so beware
http://www.cybertechhelp.com/html/downloads/download.php/id/6

this one only seems to apply to OSwin9?
http://fileforum.betanews.com/detail/978209241/1

heres another notes file
http://ask-leo.com/how_can_i_uninstall_directx_9.html

http://www.mdgx.com/dx.htm#MDX
BUT you may want to proceed with caution
1) get a copy of directX9B first
2) set a restore point at each stage of the process - ie before insatlling SP2 - and again before after - and before removing directx etcetc

BUT I HAVE NO IDEA OF THE RISK.........

I have two laptops one with XP SP1 on and it has directX9b - and is completely upto date on all windows hotfixes (except SP2 itself)
the second has SP2 and directx9c
 

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got an unsolicited call from the Microsoft Support Team telling me I had a virus and they were getting a message and they were there to help me. They asked me to press the Microsoft flag key and "r" key at the same time. That brought up a box with gpedit.msc in it. Then they began asking me to delete stuff at which point I short circuited. Told them I did not believe who they said they were and I hung up after explaining I am a senior senior (meaning old) and did not trust them, the government, the political parties, the IRS, the local pastor nor my wife and to go away.

Did I do right? Is it possible Microsoft Corporation has the money to help me with my computer when I am not paying them to do so, nor asking for any help, nor having any specific problem. I use MS security essentials and keep the system up to date.

Or am I an over suspicious old goat out of touch with the modern world??

Help
 

Answer:Microsoft Support Team

It is a scam. Microsoft DO NOT call people
 

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Mods: If this belongs in Hardware, please move it.

I've looked here http://support.microsoft.com/ph/1016 for help, & looked other places, & Microsoft SideWinder Precision Pro game controllers are not supported/compatible(?) with Microsoft Windows XP.
BIG to microsoft!

Has anyone found a workaround to use them in XP?
 

Answer:Microsoft SideWinder - no support in XP.

Welcome to TSG!

Really? I have an old Sidewinder 3D pro, that is found and works just fine in XP pro..

I think you may need to chose the driver, but there is a "sidewinder auto detect" feature I think..
It still shows installed for me, so I don't remember off hand how it installed..

I know it's in XP pro though.

Also says my Thrust Master wheel isn't supported by XP. But it too works just fine.
 

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Anybody know how to post these links please? The click here bit comes up but leaves all after ; in black and consequently the link doesn't work. It has to be typed in (with spaces) and, of course, that means anyone who wants to try it also has to retype it in (without the spaces).

Answer:support. microsoft. com links.

click here

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this whole mess started a few week ago when my girls MSN Messenger would not let them sign in. I uninstalled and reinstalled, updated, tried different versions, tried different restore points, and nothing worked.then on a MS forum, an expert or mvp gave me a program to run that would fix bad settings in messenger, however when i ran the program an error poped up saying "sorry, access is blocked", so i hit start>run>regedit and i get the same error. can anyone please help me before i pull the rest of the hair outta my head?

thanx in advance,
kurtzep362

Answer:can anyone help me with this? (Moved from Microsoft Support)

You're signed in as administrator when trying to make these changes?

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For some reason, I wasn't able to do a Windows update yesterday.  I tried to get in touch with Microsoft Support by going to their website, but was only able to find online support but no phone number.  I did a Google search and found a number from the results page and called it.  This was a scam company pretending to be Microsoft. (When I later got suspicious, I called back and found out their name was "Vtech support" located in India).  They told me I had a virus which is why I couldn't update.  They had me log on to a site to give them remote access to my computer, then did an autorun scan which they told me showed my computer was infected with viruses.  They said they needed to check on my warranty and asked my name, phone number, and address, which I gave them.  Then they came back and said that my warranty had expired and I needed to purchase an additional warranty for 190 dollars.  At this point I became suspicious and hung up. 
 
So, I'm freaking now.  I gave these scammers my personal information, plus gave them remote access to my computer.  I've done the Norton Power Eraser scan, along with Microsoft's virus scan and they both came back clean.   Malware byes turned up 38 PUP files which I removed.  I'm wondering what I shoudl do.  I'm thinking about reformatting my whole computer but really don't want to do that.  Was wondering if anyone could look over a Hijack log and see if there's a... Read more

Answer:Fake Microsoft support got me

Hello Robb and Welcome -
 
I do understand that a lot of this is "after the fact" and you know that you may have had personal details already stolen, if there were many on your computer.
 
These links are used more as warnings, but I would ask you to change all passwords on your computer and also contact any banks etc that you deal with. Most of the damage has been done, and can not be reversed, but the details below are to help you clean up. You can follow all this up yourself, and redo computer / bank / other passwords you may use.
 
Often people will make a personal report to police, just to cover themselves if any future incidents occur, and questions are asked. Please remember that this is a business for these people, and the Fake $190 request may have been their target (many people do pay it) ... $190 is a lot to many Indian people so often that is their aim.
 
 Phone Scamming.

Cybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license...Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes...Do not trust unsolicited calls. Do not provide any personal information.

 
Avoid tech support phone scams: What you need to knowDon’t fall for phony phone tech supportAvoid s... Read more

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If you would like for us to help you with your troubleshooting issues these are the things we need from you to help you. These things are important to better understand, diagnose, troubleshoot, and guide you to a solution.

Detailed description of the problem(s) in full which version of Windows you are running including Service pack. Software(s) that you are having problems with version of that software. If you have tried to resolve the issue yourself which methods have you used? The more information you provide will help us better understand also guide you to a better & speedy solution.
2. Sometimes this is not needed yet providing this anyways will make everything go smoother mostly if you are having driver issues including graphics issues. This would be all machine specs, OEM or custom build, make and model of your machine, PSU make and model also wattage. You can locate your machine specs from your machines manufactures website, or download speccy which is program that scans all your hardware from cpu to RAM and gives all information needed to post to a thread.


3. Follow the forum rules, be patient for a reply from a registered member and or from out Microsoft Support team. We may guide you too other sections for Tech Support Forum, to other links within the forum, outside link to driver websites. Be polite we do this voluntarily.



Thank you,
Microsoft Support Team Moderator.

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Hello!I have just ordered a Yoga 900 and was wondering if it is possible to use the Microsoft Display dock, which came with my Lumia 950 phone, to output video-signal to an external monitor and use as a USB hub?I would love to test it out myself, but since the dock has to be powered, I'm somewhat afraid that it could potentially fry the computer.If anyone has any experienes around this, I would love to hear them :-)

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Anybody have any idea how long Microsoft will continue to support WinXP Home Edition? A neighbor wants to instill this version on an old Compaq machine running WinME to make it last longer.

Thanks for any assistance.

Answer:Microsoft's Support of WinXP Home?

Microsoft will continue to support XP. They're just not selling it anymore.

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27th June 2016
New Version of Microsoft Support & Recovery Available
If you have already got this App then there is an update
Version 16.00.1299.005

Answer:New Version of Microsoft Support & Recovery Available

2nd August 2016
New Update available
Version 1600.1360.001

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Hi there.
I went to the support page for Office but when you must key in the product ID it does not accept the ID. The reason as to why it is doing this: it is asking for the Windows OS product key and not the Office key. Of course if I do key in my OS key, it being an OEM version, it will prompt me with support not being supported or i could choose to pay. But I do not have an OS issue I have a Windows Office issue. All attempts at getting 'Office help' always direct me to the one and same page.
After a few attempts here and there and getting nowhere and getting somewhat upset I then choose the option to get help from "The Community" and guess what it takes me back to the same pages above.
I start here:
Support - Office.com
As you can see (if you hover your mouse over the link) it clearly says, 'office' in the URL
then I go to here:
Microsoft Support.
Again one can clearly read 'office' in the URL
I now have 3 options, 2 of which are: 'Get live help' and 'Ask the Community:
both however take you to the one and same link:
Microsoft Support
WOW guess what? Office is now repeated twice in the URL
which of course explains the stupidity, and endless loop. that one soon encounters.
Does anyone have any clue as to where I may go to get Live help for a product that I bought directly from Microsoft themselves, not Amazon, not a local store but the actual Microsoft website.
Looking at my order and bill shows nowhere for contact except where I can verify my order (delivery)
... Read more

Answer:Microsoft Customer support gone wrong

Without knowing what specific Office product you are searching for help with, I don't get the results you do.

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My grandfather got taken in by a Microsoft Windows Support Scam and I'm fairly certain that his laptop's got a bug that I can't get rid of.

What happened:

He got a popup (while using Internet Explorer and after downloading an Adobe update) that said there was a security issue and that he needed to call a number for Windows Firewall Service.
(I looked up the number and apparently other people have been taken in by this scam. Here it is on a Microsoft forum:
MICROSOFT TECH SUPPORT SCAM CALL - Microsoft Community)

This is what the Popup said:


Quote:




""windows firewall service has been stopped due to virus/adware on your computer. please visit www.scannow.com/support or call toll free 1 888 447 4192 for support. root-kits/spyware may have caused the security breach on your network location. call toll free 1 888 447 4192 for technical assistance."




So he called the number (1-888-447-4192) not knowing it was a scam and they said they were from Windows and that they needed remote access to his laptop to solve the security issue, which he gave them. (He said he did not give them any personal information, however.)

After he told me what happened, I checked out his laptop. He had about a dozen popups that wouldn't close and some malware programs were added, which I have removed.

Those programs were:
Knctr itibiti
One SystemCare
WebDiscover Browser
some kind of remote access/assistance program and a player ... Read more

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Hey I'm having trouble finding Microsoft windows 7 support number in the uk.
I have had a look on the box and only gives me numbers to us & Canada.I have Also had a look on the installation cd as well. not On there either. Have had a look on the Internet and can only find Xbox support cant find Microsoft's number for windows anywhere. any help would would be much appreciated.

Thanks

Answer:Microsoft windows 7 Uk support number?

0844 800 2400

Contact Support - Microsoft Windows UK
How and when to contact Microsoft Customer Service and Support

If the above doesn't help, go here and select your OS Version.

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Having trouble with Microsoft products or Windows 10 ? Microsoft can be help.
Updated since the launch of Microsoft Windows 10, the Microsoft Answer Desk page describe all of the support and Services options available to you as a Microsoft Windows 10 customer. You can also chat with someone online, pick up the phone and call or visit us your local Microsoft store for instant help. Some of the support and services options will cost you short of money, but some are free, especially those concern Microsoft Windows 10.
Microsoft is offer Windows 10 as a free activation and free upgrade to Windows 8.1 and microsoft Windows 7 users for the 1st year. To snag the free of upgrade and activation, you can also reserve your copy through the "Get Microsoft Windows 10" icon that appears in the Microsoft Windows taskbar in the lower right corner, and then waits for it to show up. Alternatively, you can manual upgrade to Windows 10 using Microsoft's free media creation tools.

So what other Support and services does Microsoft offer for a little bit free ? You can chat with microsoft techies team or call the Microsoft team. Microsoft can be help you with any questions concerning billing and accounts, apps and services, and devices such as printers and the Xbox. So Just click on the specific Microsoft Windows 10 Help Desk page and you can open up a email, chat or schedule a call.
Whether you have any questions about Microsoft products, want help desk with Windows 10 or need more extensive supp... Read more

Answer:How to get free support from Microsoft on Windows

SPAM Thread

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Quote:




There?s a story currently going around that claims Windows 10 will 'expire' after four, or even two years and that users might have to pay for updates after that. That story is bogus and here?s why.

Forbes is reporting that a change in the way Microsoft talks about the Windows 10 support lifecycle might point to a dire future, where users would be hooked into paying for updates once the current free upgrade offer expires. Basically, according to this, Microsoft is pulling a bait-and-switch and planning on forcing users to pay for updates or be stranded on an old version of Windows.

The report is based on a footnote in one of Microsoft?s financial slides that explains how, once Windows 10 launches, the company will need to defer revenue over the lifetime of the OS, thanks to its new way of updating the system. But unlike previous occasions, now Microsoft also mentions that the supported lifetime of a device that upgrades to Windows 10 will be between two and four years and will primarily be determined by customer type, not by device form-factor as previously stated.




No, Microsoft won't cut off support for Windows 10 in four years

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If you are running the Windows 7? Release Candidate, the following information will help you select the correct Microsoft Hardware beta software.
For the best Microsoft Hardware device and software performance, it?s essential to install all of the important and recommended Windows updates from the Windows Update site.

This table contains the Microsoft Hardware support information for Windows 7 RC. Please read the release notes before installing the software.

The following table lists the software you will need to install to support Microsoft Hardware products that are available today for the 32-bit and 64-bit versions. The notes column contains late-breaking information and additional details that you will need to read and reference in order to install the software. Please read the notes before you install the software. Product Release Notes include information about 32-bit and 64-bit products wherever appropriate.


via Microsoft Hardware Support for the Windows? 7 RC Release

@John: sorry but the FP software is under





Quote:
Please see the list below for information regarding software compatible with beta versions of Windows 7 for products that are no longer currently sold through our partners.

Answer:Microsoft Hardware Support For Windows 7 RC

Thanks DA.

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My grandfather got taken in by a Microsoft Windows Support Scam and I'm fairly certain that his laptop's got a bug that I can't get rid of.

What happened:

He got a popup (while using Internet Explorer and after downloading an Adobe update) that said there was a security issue and that he needed to call a number for Windows Firewall Service.
(I looked up the number and apparently other people have been taken in by this scam. Here it is on a Microsoft forum:
http://answers.microsoft.com/en-us/...ca7-46e0-a856-4dba9529680c?db=5&page=2&auth=1

This is what the Popup said:

Quote:
""windows firewall service has been stopped due to virus/adware on your computer. please visitwww.scannow.com/support or call toll free 1 888 447 4192 for support. root-kits/spyware may have caused the security breach on your network location. call toll free 1 888 447 4192 for technical assistance."Click to expand...

So he called the number (1-888-447-4192) not knowing it was a scam and they said they were from Windows and that they needed remote access to his laptop to solve the security issue, which he gave them. (He said he did not give them any personal information, however.)

After he told me what happened, I checked out his laptop. He had about a dozen popups that wouldn't close and some malware programs were added, which I have removed.

Those programs were:
Knctr itibiti
One SystemCare
WebDiscover Browser
some kind of remote access/assistance p... Read more

More replies
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Hey I'm having trouble finding Microsoft windows 7 support number in the uk.
I have had a look on the box and only gives me numbers to us & Canada.I have Also had a look on the installation cd as well not I have had a look on the Internet and can only find Xbox support cant find Microsoft's number anywhere. any help would would be much appreciated.

Thanks

Answer:Microsoft windows 7 Uk support number?

Please don't double-post.

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Looks like Microsoft listened, because with the new 7048 Build they have windows drivers for nforce 3 chipsets, particularly the networking controller that we havent had support for. So glad they were able to get us a driver! Not sure if nvidia had anything to do with it since it was not off their site, it just recognized it and installed automatically.

So to anyone else that has avoided the beta, or is using a PCI Network card, now you can pull it out and use the native driver with the 7048 build.

Answer:Microsoft listened! nForce3 support!

There has been support for nforce 2 via win update in all builds i have used.

Im not sure why this is not included also, my radeon driver is no longer pre-release in 7048 and included.

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Does this update allow Win 10 components to 'infect' Win 7? I have heard that M$ Win 10 apps won't play with older OSs unless there is some component of Win 10 on my machine.

Update for Universal C Runtime in Windows

This article describes an update for Universal C Runtime (CRT) in Windows.
The Windows 10 Universal CRT is a Windows operating system component that enables CRT functionality on the Windows operating system. This update allows Windows desktop applications that depend on the Windows 10 Universal CRT release to run on earlier Windows operating systems.
Microsoft Visual Studio 2015 creates a dependency on the Universal CRT when applications are built by using the Windows 10 Software Development Kit (SDK). You can install this update on earlier Windows operating systems to enable these applications to run correctly.

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they work for 5 mins then stoped, i have both computers running the same win7.
all connections are good and nothing is different from before, i have look over the net and seen alot of people are having this huge problem

did anyone find out if its a known issue with 7 right now or a way to fix it?
Vaughn

Answer:Confirmed homegroup fix (microsoft support)

call microsoft support and they got me the fix for the homegroup problem
On Main Computer, leave whatever homegroup you started.
On Main Computer, Reboot
On Main Computer, Go and start a new Homegroup
On Main Computer, Write down temp password
On Main Computer, Reboot
Go to Second Computer and Leave what Group your on there (if your in no group, skip this step)
On Second Computer disconnect from the Internet
On Second Computer, connect back to your internet
On Second computer, go to network and sharing center
On Second Computer,Wait till you see joinable network
On Second Computer, type in temp password
There you go.

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