Computer Support Forum

Satellite C660-25U recovery to factory Win7 not available after upgrade to Win10

Question: Satellite C660-25U recovery to factory Win7 not available after upgrade to Win10

Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,

greetings

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Preferred Solution: Satellite C660-25U recovery to factory Win7 not available after upgrade to Win10

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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During the upgrade the laptop gave a fault-code 0xc000000f and three options enter to try again, f8 for startoptions and f9 to change operatingsystem whichever options i try it keeps getting back to the same screen.

What can I do?

Answer:Satellite C660-1J2 stuck in Win10 upgrade

Power off the notebook pressing and holding power button.

Then power up the unit again and press F12.
Now you should see the Advanced boot menu.

Here choose HDD recovery
Then choose language and keyboard.

Then Troubleshoot -> Advanced options ->Automatic Repair.

Hope it helps.... if not, you may need to recover the notebook back to factory settings...

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hello everybody

Since my upgrade to Windows10 32bit from Windows 7 32bit, I am unable to access the BIOS (UEFI).


I am trying to access BIOS because I want to do a clean install of Windows 10 64bit, from DVD or USB stick.


I did setting -> Update & Security -> Recovery -> Advanced Startup Restart Now -> then I clicked on Troubleshoot -> Advanced Options -> And I can't find UEFI (BIOS) settings.


When I start my computer I lost the option "press F2 or F12 key" to access the BIOS.

Thanks for your help.

My computer: Satellite L750, PSK2YA-0L0802S

Answer:Since upgrade Satellite L750 - Win7 to Win10 I lost access to the BIOS (UEFI)

OK if you are interested about that you can try with clean installation for test purposes but if there are many problems and different issues I think you should install original recovery image again and use your notebook with “factory settings” again.

Can you enter BIOS settings?

Generally speaking you can try to start installation from USB if you press F12 at start-up and choose USB as bootable device. Does it work for you?

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After upgrading my Toshiba C660 to Windows 10, HDMI audio does not work on my TV anymore.
Full updates from Windows update installed.
No HDMI console pop up anymore when connecting the HDMI cable.
Im listening to my films through the TV with headphones

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hi guys.. from 3 day.. i have update to windows 10.. all good except from drivers of webcam.. i can see that the pc recognise the webcam but not see the drivers.. i can't use it!! plesae let me know wht i have to do.. ;-)

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Hi

Wondering if somebody can help, I am giving away my laptop computer to charity du to upgrading I have removed all files and want to return to Factory Settings, tried several options such as 0 key and the control panel methods but it just wont work, am I missing something, for data protection If I cant do this the charity wont accept

Please help

Answer:Satellite C660-2E2 and factory settings

Hi

Check please follow document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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i installed windows 7 pro in my laptop which made my laptop longer time to startup and shut down and bit slow. now i want to go back to factory restore, how can i do that. the pre-installed recovery partition is not show in 'My Computer'.

Many thanks

Answer:Factory restore for Satellite C660

After own OS installation you cannot start HDD recovery installation anymore.
You can do this using recovery DVD only.

Have you created this disc following Toshibas advice in ?Recovery reminder? or User?s manual document?

If you have this disc please use it for recovery image installation. If you don?t have it you have a big problem now.

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Ive been given a laptop with no reboot disks, Windows 8.1, and I want to wipe it back to factory settings to start again but holding 0 at the start isnt working, is there any other way to wipe everything off it?

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I have Satellite C660-1J2
can some tell me how to reset this computer back to, when we bought from toshiba, I did not create recovery disc, but cannot remember how to do it from computer.

I have done it once ???

Thanks for assistance
Tony

Answer:How to get factory settings on Satellite C660-1J2?

Hi Tony

This should not be so problematic. Start your notebook and pres F8 several times. When you enter advanced boot options choose option ?Repair my computer?.

Just follow the menu on the screen.

More details you can find on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

Good luck.

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Hi.
I got problems with my windows and after trying all the methods I could find on Web, I decided to start from zero. So I found the option of reset the Pc in Windows recovery console. Yet it gives me the error DRIVER_IRQL_NOT_LESS_OR_EQUAL (storahci.sys). Is there another way of doing it? Or any other ideas?

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hi ,i want to take my pc back to factory settings but dont have a clue how this is done. anybody heilp please.

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Hi all,
Just a brief question. How do I restore my Toshiba Satellite C660 to the factory settings? I have no recovery disks etc, and there is nothing on the PC I need to back up. Simply a straightforward factory restore to its original settings,

Some sites say press 0 (zero) and follow instructions. Others say press F8 and follow instructions. Hopefully one of these is correct but which one?

Thanks in advance.

Answer:How do I restore my Satellite C660 to the factory settings?

If you don?t have recovery DVD (you didn?t create it) you can install recovery image following instructions at
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

If this will not work you must order original recovery disc on https://backupmedia.toshiba.eu/landing.aspx

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Hi guys, I need some help on restoring my C660 to factory settings, any suggestions?

I dont have any restore disk by the way.

Thanks.

Answer:Restoring my Satellite C660 to factory settings

There are no many suggestions about that. If you want to have factory settings you must install original recovery image using recovery media. If you don't have it you can order it on https://backupmedia.toshiba.eu/landing.aspx

By the way: is original recovery image still preinstalled on your machine?

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I'd like to recover my Toshiba Satellite C660 to it's original state.

I did not create any DVDs at startup.

On the D: partition there is an 11GB folder called HDDrecovery.

When I press F8 at startup I do not see any option to use them.

does anyone know how I can recover? The option circled in red is not available.

http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R0102134.png

Answer:Satellite C660 - How to recover to factory state?

Hi mate

Check if this could help you:
http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=228171

There is a description how to make a bootable USB stick.
Possibly you could copy the content of HDDrecovery folder to USB stick and could make this bootable.

Please post if thsi helped!

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Hey,

I recently bought a Toshiba Satellite Pro C660-167 and I want to restore it to factory settings without the use for a Disk, would anybody know how to do that ?
Any type of help would be greatly appreciated.

Answer:Satellite Pro C660-167 - restoring factory settings

Hi

Just do it as described in follow Toshiba document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

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Hi there.

I have a Toshiba Satellite Pro C660.

I have a few problems with this computer and I am planning on selling it.
I would like to put the computer back to how it was when I took it out of the box.

I have read a lot of people's advice on this. I have tried holding 0, that don't work. I have gone into the system by pressing f8. I get the a screen when I get options on what I want to do with my computer but there isn't an option that allows me to take it back to 'out of the box' state.
From what I have read, this option is meant to be here.
I have no restore disk as the laptop didn't come with one.
I'm running out if options

Can anyone help?

Thanks

Laura

Answer:Satellite Pro C660 - Restore to factory settings

Hi Laura

What you want to do is HDD recovery image installation and it works as described on
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm


To be clear: This works if your notebook still has original ?factory settings?. If your notebook is preinstalled with own OS version option ?Repair Your computer? will not be available anymore.

Problem is that such situation can be avoid if notebook owner has created recovery installation disc following instructions described in user?s manuals document. I presume you didn?t create such disc.

Now, there is only one option to get original settings on your machine: you must order original recovery disc for your notebook model and you can do this on https://backupmedia.toshiba.eu/landing.aspx

Or you can remove all important data from your machine and sell it with actual configuration.

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Turned on my Toshiba laptop to find out that it wouldn't get past the windows loading screen. It usually has the windows 7 loading bar moving across with the windows corporation underneath but no logo above.

So I've tried safe mode but it still wouldn't get past it, tried restoring (same thing), tried booting up from recovery disc (same thing) so I have been left with no choice but to completely start a fresh however following instruction from the toshiba website and looking at many threads I held F8 until it loaded up the advanced boot menu and selected repair this computer (1st option).

I was expecting to move onto the next stage of the tutorial however its the same old problem.. it goes to the windows load up screen and just continuously loads.

Answer:Re: Reseting Satellite C660 to factory settings

The whole story is a bit strange. Set BIOS to default settings and try to make clean OS installation using recovery disc.
Start notebook and press F12 to enter Boot menu. When boot menu is shown on the screen put recovery disc into optical disc drive and choose CD/DVD drive in menu. Confirm with ENTER.

I hope recovery installation will starts properly.

Check it and send some feedback.

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i upgraded my windows 7 pc to the windows 10 tech preview a while back but now im confused on how to upgrade to the offical windows 10 tomorrow. id rather have the official product then continue being part of the insider program.

Answer:how to upgrade win10 tech preview (original win7) to offical win10

Might want to read this thread:http://forums.windowscentral.com/win...dows-10-a.html

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I have a Satellite C660-1CQ laptop.

After I upgraded to windows 10, the screen, icons, desktop images are horizontally stretched. (It looks the same like the safe mode graphics). I am using it in normal mode but still everything is like safe mode. everything is working fine but the computer totally looks like safe mode.

And the computer seems a little slow now and fan has started making loud noise.

Answer:Satellite C660-1CQ - graphics quite horizantally stretched after installing Win10

I think your notebook model is not supported for Win10 so it is possible that you will be faced with some issues. Can you change display resolution?

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Hi Guys,

I am suffering with some problem on any website some words linked and when I click it, a ad. website opens which is kinda virus i think and the laptop works very slowly

I decided t reboot the laptop and go back to factory settings.

Could you please help me how to reboot I am not really good at computering so if you explain step-by-step That would be fantastic.

Thank you

Answer:Satellite C660-1LD: How to recover and go back to factory settings

Hi

Read the threads here in the Toshiba Product Recovery forum.
Additionally check this documentation how to use the HDD recovery:

+How to recover a Toshiba notebook with the HDD recovery procedure+
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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hello i have had a toshiba laptop for a while now and i am trying to reset it to factory settings to give it to someone but i have forgotten the password at the part after pressing f8 and clicking repair your computer it comes up with a dropdown menu with ASPNET and HomeGroupUser$ and i cant remember that password i was hoping someone could help me

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I am in W7 because I became stuck after an unsuccessful restore from image. I know the error code, but I am unsure of why it failed. I am trying to get back to W10 and my head is exploding - as it is day 5.

External HD works, but I can't find my backups (pst file from 6/17). That is one path to recovery through a recovery of files.
As I can't find my Outlook data, I cannot figure out my next step. After I had an image recovery failure on Tuesday, I cannot locate that image in my computer or on my external HD. I can't see it - hidden or un-hidden. Where is the WindowsBackupImage from my C drive? When I open Backup & Restore, it shows 0 files and 90GB of a system image.
When I woke up, my goal was to recover using Restore from Image via .vhd file.

Because I cannot visually eyeball any of the data that should be in multiple folders/files, I am upset.
Backups are always sent to HD. Backups done daily and images weekly. Without having had a HD failure, I should have data backups between 6/2 and 6/17. Images from 6/17, 6/10, and 6/3 unless the earlier were overwritten.
I had a lot of room on HD...

Seagate thinks MS did something with W10 updates. He is sure my data is somewhere. So am I. How could it be corrupted, yet leave an image along with photos, texts, docs, Word, PDF, .pst files?

MS online support not knowledgeable enough with Seagate's hunch. If computer became corrupted, it was between installing 3 clean W10 OS and then resorting to a ... Read more

Answer:In between Win10 and Factory Default Win7

UPDATE TO POST.

I just found the backup image in HD, but Recovery Mode in Win7 won't find it - that I know with certainty as I tried it with a tech on the phone. How do I get this backup image to Win 7 using Advanced Tools?

Thank you.

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I am in W7 because I became stuck after an unsuccessful restore from image. I know the error code, but I am unsure of why it failed. I am trying to get back to W10 and my head is exploding - as it is day 5.

External HD works, but I can't find my backups (pst file from 6/17). That is one path to recovery through a recovery of files.
As I can't find my Outlook data, I cannot figure out my next step. After I had an image recovery failure on Tuesday, I cannot locate that image in my computer or on my external HD. I can't see it - hidden or un-hidden. Where is the WindowsBackupImage from my C drive? When I open Backup & Restore, it shows 0 files and 90GB of a system image.
When I woke up, my goal was to recover using Restore from Image via .vhd file.

Because I cannot visually eyeball any of the data that should be in multiple folders/files, I am upset.
Backups are always sent to HD. Backups done daily and images weekly. Without having had a HD failure, I should have data backups between 6/2 and 6/17. Images from 6/17, 6/10, and 6/3 unless the earlier were overwritten.
I had a lot of room on HD...

Seagate thinks MS did something with W10 updates. He is sure my data is somewhere. So am I. How could it be corrupted, yet leave an image along with photos, texts, docs, Word, PDF, .pst files?

MS online support not knowledgeable enough with Seagate's hunch. If computer became corrupted, it was between installing 3 clean W10 OS and then resorting to a ... Read more

Answer:In between Win10 and Factory Default Win7

UPDATE TO POST.

I just found the backup image in HD, but Recovery Mode in Win7 won't find it - that I know with certainty as I tried it with a tech on the phone. How do I get this backup image to Win 7 using Advanced Tools?

Thank you.

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I'm sorry to create a new thread. This topic has been addressed in other threads, but it's hard to make heads or tails "IF" I should, or "IF" I can even do this. Driver compatibility, software, et.

In a nutshell, I want to take a computer with Windows 10 factory install, and install Windows 7.

Again, I know there's tons of variables, but here's the crux:

I can't build a custom machine b/c I want to take advantage of 0% financing from a particular retailer.

I want to buy one of the better Desktop machines I can afford ($700+/- from a National retailer)... (fastest processor I can afford (prob. Intel), most RAM I can afford, most Hard Drive Space I can afford, et.). All of their machines have Windows 10 factory installed of course (a few have win8 -but they aren't as fast, less memory, et).

I've had a new Windows 10 machine for about a week now. I just don't like Windows 10. I've spent far too much time tweaking settings, adding icons, figuring out privacy settings, trying to make Win10 compatible w/ 3rd party programs... on and on. I see its upside, but it's not for me -I guess I'm old school and "know what I like".

**So, given the above scenario... can I take a Clean Windows 7 Install, w/ product Key, install Win 7 and revert a NEW Win 10 machine back to Windows 7? **

I've read so many conflicting data points I figured I'd just ask the question in a new thread. I'm "returning" my current "ne... Read more

Answer:New Computer w/ Win10 Factory Install >> Revert to Win7?

So long as the hardware in the computer has support for Windows 7, you shouldn't have any problem installing Windows 7.

This use of the word "revert" is incorrect here. You won't be "reverting", you'll be "downgrading".
If the computer uses UEFI, you'll need to ensure that your Windows 7 install media was created relatively recently, or create your own.\

You'll want to completely wipe the hard drive of all partitions when you go to install windows 7 as windows 7 doesn't use the same recovery partition configuration as Windows 10, and you'll likely not want to waste that space.

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I'm sorry to create a new thread. This topic has been addressed in other threads, but it's hard to make heads or tails "IF" I should, or "IF" I can even do this. Driver compatibility, software, et.

In a nutshell, I want to take a computer with Windows 10 factory install, and install Windows 7.

Again, I know there's tons of variables, but here's the crux:

I can't build a custom machine b/c I want to take advantage of 0% financing from a particular retailer.

I want to buy one of the better Desktop machines I can afford ($700+/- from a National retailer)... (fastest processor I can afford (prob. Intel), most RAM I can afford, most Hard Drive Space I can afford, et.). All of their machines have Windows 10 factory installed of course (a few have win8 -but they aren't as fast, less memory, et).

I've had a new Windows 10 machine for about a week now. I just don't like Windows 10. I've spent far too much time tweaking settings, adding icons, figuring out privacy settings, trying to make Win10 compatible w/ 3rd party programs... on and on. I see its upside, but it's not for me -I guess I'm old school and "know what I like".

**So, given the above scenario... can I take a Clean Windows 7 Install, w/ product Key, install Win 7 and revert a NEW Win 10 machine back to Windows 7? **

I've read so many conflicting data points I figured I'd just ask the question in a new thread. I'm "returning" my current "ne... Read more

Answer:New Computer w/ Win10 Factory Install >> Revert to Win7?

So long as the hardware in the computer has support for Windows 7, you shouldn't have any problem installing Windows 7.

This use of the word "revert" is incorrect here. You won't be "reverting", you'll be "downgrading".
If the computer uses UEFI, you'll need to ensure that your Windows 7 install media was created relatively recently, or create your own.\

You'll want to completely wipe the hard drive of all partitions when you go to install windows 7 as windows 7 doesn't use the same recovery partition configuration as Windows 10, and you'll likely not want to waste that space.

8 more replies
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I'm sorry to create a new thread. This topic has been addressed in other threads, but it's hard to make heads or tails "IF" I should, or "IF" I can even do this. Driver compatibility, software, et.

In a nutshell, I want to take a computer with Windows 10 factory install, and install Windows 7.

Again, I know there's tons of variables, but here's the crux:

I can't build a custom machine b/c I want to take advantage of 0% financing from a particular retailer.

I want to buy one of the better Desktop machines I can afford ($700+/- from a National retailer)... (fastest processor I can afford (prob. Intel), most RAM I can afford, most Hard Drive Space I can afford, et.). All of their machines have Windows 10 factory installed of course (a few have win8 -but they aren't as fast, less memory, et).

I've had a new Windows 10 machine for about a week now. I just don't like Windows 10. I've spent far too much time tweaking settings, adding icons, figuring out privacy settings, trying to make Win10 compatible w/ 3rd party programs... on and on. I see its upside, but it's not for me -I guess I'm old school and "know what I like".

**So, given the above scenario... can I take a Clean Windows 7 Install, w/ product Key, install Win 7 and revert a NEW Win 10 machine back to Windows 7? **

I've read so many conflicting data points I figured I'd just ask the question in a new thread. I'm "returning" my current "new" Deskt... Read more

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I bought laptop and I installed windows 7. Next I installed drivers and I looked everywhere driver for Graphics Card and I can't found it I don't know what I should do now.
Help

Answer:Need Win7 drivers for Satellite C660-1DR

Graphics Card -- Mobility Radeon HD 5470.

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I recently bought Satellite C660-1MP
Product Code PSC1NE-006004G5

I bought Windows7 32bit

I searched for 32bit drivers on the toshiba website and there are not for 32 bit. I tried 64bit unsuccesfully.

Please advice if you have the right drivers. I canot install 64bit version due tu some application conflicts.

Answer:Need Win7 32bit drivers for Satellite C660-1MP

You are right. Drivers for Win7 32bit are not offered. But there is one interesting thing: your notebook has Intel HM65 Express Chipset and this chipset is offered on several other models and none of them is supported for 32 bit OS.

I?ve tried to find something but unfortunately without success. Sorry. Try to find driver on Intel support page. If you will find it let us know. We can try to find other important drivers together.

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Hi,

We have a number of C660's and up until last week we have hid minimal problems with it.

Now we are experiencing something very strange.

On a couple of the laptops we have lost the LAN when booted into to Windows 7.

Anybody else had this problem and know of a solution?

Thanks
Benji

Answer:Satellite C660 LAN missing while booting the Win7

Hi

Do you mean that your LAN card is not visible in device manager or what?

Usually if no network cable is plugged to the LAN jack, the system switches off the LAN network adapter to extend the battery run time.

+The network adapter is missing in the Device Manager+
http://aps2.toshiba-tro.de/kb0/TSB0302TF0000R01.htm

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Hello.

>...Satellite Pro C660-16N - Windows 7 64bit Home Premium preinstalled...

Does anyone know what the best route is to change Win7 64bit to Win7 32bit. Does this model have a 32bit install option on HDD recovery?

Or will it have to be a clean install from a Win7 32bit DVD.

Many thanks.

Answer:Changing Win7 64bit to 32 bit on Satellite Pro C660-16N

I presume this notebook is offered with 64bit version only (specification) and there is only one way to install 32 bit OS version ? you must install it using original Microsoft Win7 32 bit installation disc.
Please note: for OS activation you cannot use product key from the sticker. You must buy new licence for your own installation.

By the way: check also if this notebook model is supported for 32 bit version. You can do this on Toshiba support and download page under http://eu.computers.toshiba-europe.com

If you have more questions you are welcome.

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After a problem with my SatC 660 i decided to Nuke the hard drive and do a fresh install using a W7 32 Bit disk created from the web ( there is a free library of Windows 7 iso images (Sorry forgot name).

So i had the disk in and the disk drive which has the disk in, W7 is now saying it cant find the device driver for the DVD Drive which it has just used for it to show the W7 first screen.

Looked everywhere for the drivers for the DVD Drive but no joy on the web.

Can anybody help me out please?

Answer:Satellite C660 - need help with fresh Win7 installation

Maybe stupid question on the beginning but why you don't install original Win7 64 bit? I presume you got your machine with preinstalled operating system.

> So i had the disk in and the disk drive which has the disk in, W7 is now saying it cant find the device driver for the DVD Drive which it has just used for it to show the W7 first screen.
Sorry but after reading this sentence I?m completely confused and don't know how to understand this. If you have created bootable installation disc I hope you were able to install Win7 correctly. After first start you must continue to install all necessary drivers, tools and utilities that you can find on Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp

Optical disc drive uses Microsoft driver and there is no some special driver for this device. It must be recognized automatically by preinstalled operating system.

If my posting was not helpful for you please be more precise with your problem description.

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Hey,

So basically i have a Satellite C660, and it came loaded with a iso on drive D. So whenever i need to clean my system i can just use the iso from drive d and it will be like new again. However i hate all this toshiba bloatware it installs and all other stupid stuff, so i was wondering if i got a windows 7 disk, and like booted the laptop up from the disk, and installed windows 7 from it without all the stupid stuff, would everything still work as normal? or what?

Thanks.

Answer:Satellite C660 - Can I use own Win7 without Toshiba bloatware?

Generally speaking you can do with your notebook whatever you want and nobody force you to use preinstalled stuff. You can install own Win7 version and if you install all necessary drivers it will works without any problems.

Please note: for this own Win7 version you must have valid licence for product activation and before you start installation create recovery DVD for recovery image back-up. After your Win7 installation you will not be able to start recovery image installation from HDD.

What I do, and can also recommend to you and all other people, is preinstalled OS optimization. Use original Win7 but remove all stuff you don?t need. After doing this you will have original, activated OS that will run much faster and without some ?useless? stuff.

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When I want to download drivers for my c660 psc1ne laptop, I can't find some of drivers(Windows 7, 64bit), for example: Bluetooth Stack, Wireless Lan Driver. Where is it? Or now it is not necessary?

Explain please!

Answer:Cannot find some Win7 drivers for my Satellite C660

Here the [link|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU&selCategory=2 &selFamily=2&selSeries=312&selProduct=6013&selShor tMod=3007&language=all&selOS=30&selType=all&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=all &page=1] where this drivers not listed.

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I have a satellite C660-23M and have recently reinstalled Windows 7 to get a clean install without bloatware.

I have installed Value Added Products and the Flash Cards Support Utility and, on the whole, the functionality of the Fn+F keys work OK and give an appropriate OSD, so that one can see what is happening when using the key controls.

Unfortunately however, Fn+3 (reduce volume) and Fn+4 (increase volume,) whilst functioning correctly in terms of actually effecting a reduction or increase in the volume setting, do not show an appropriate simultaneous OSD which would allow one to confirm the effect, and fine-tune the level of volume actually set.

Can anyone help with a fix/solution please ?

Answer:Satellite C660-23M: Volume OSD not working under Fn Key+2 or 3 using Win7

Maybe stupid question now but have it worked as you wisch with original preinstalled Win7?
I ask this because on my NB520 i use the same key combination but volume OSB is not shown on the screen.

I can just see that taskbar symbol is changing.

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Hi,

I have a dual boot set up - Windows 7 Ultimate 64-bit on an SSD drive and Windows 8.1 on a second hard drive. I would like to upgrade Windows 8.1 to Windows 10 and keep the Windows 7 OS in tact.

Is this possible? Can I just go through the upgrade process from Windows 8.1? Any possible gotchas I should be aware of?

I've seen a few threads discussing Unbuntu or Linux as a second partition but didn't see one for this situation. Apologies if I missed a similar thread.

Thanks for any help you can provide!

Answer:Upgrade dual boot Win7/Win8 to Win10 (keep Win7)?

upsidedownjim said:

Hi,

I have a dual boot set up - Windows 7 Ultimate 64-bit on an SSD drive and Windows 8.1 on a second hard drive. I would like to upgrade Windows 8.1 to Windows 10 and keep the Windows 7 OS in tact.

Is this possible? Can I just go through the upgrade process from Windows 8.1? Any possible gotchas I should be aware of?

I've seen a few threads discussing Unbuntu or Linux as a second partition but didn't see one for this situation. Apologies if I missed a similar thread.

Thanks for any help you can provide!



Hey Jim, welcome to tenforums.com!

You should be okay to upgrade within W8, I don't foresee any problems. You could/should make backups just in case.

3 more replies
Relevance 70.52%

After upgrading to Windows 10 I want to go back but after the 30 days are up, unable to do so from Windows 10 directly. Any insight on how to restore the factory image on a 1st generation x1 Carbon (X1C 2013)?  (type 3460 & type 3448) The original factory SSD drive (windows 7) is installed with the restore partition - any attempts to get it do somehting useful have failed . A discussion with Lenovo support ended with an offer to ship a DVD- no word on where to put a DVD in a X1C...I guess they expect me to purchase an external DVD drive...unclear if that work 

Answer:X1 Carbon 1st gen - restore factory image (trying to go back to Win7 from win10 - after 30 day perio

Good day.
 
There are a number of reports that upgrading to Win10 renders the on-disk recovery system non-functional.
 
In order to use recovery DVDs as offered by Support would require the use of an external USB drive. I've used this method on a number of my ThinkPads that don't have an in-built optical drive. Always successfully resulting in a factory OOB state.
 
Regards.

2 more replies
Relevance 70.11%

Hi,

i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?

thanks

Answer:Need recovery DVD for Satellite C660-2FF

Recovery image cannot be downloaded and if you need original recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 70.11%

I can't install WLAN driver on my Satellite C660-168 after Windows 7 installing.

What's the problem?

Answer:Can not instal Win7 WLAN Driver for Satellite C660-168

Hi

Maybe you used a wrong WLan driver?.
The notebook support BROADCOM 802.11(B/G) BCM94313-HMC WLan card.
Here you can download the latest driver:
http://aps2.toshiba-tro.de/wlan/?page=downloads

Check the Broadcom Wireless LAN Driver

2 more replies
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I have a SATELLITE C660-26Z after formatting and reinstalling a new version of windows my function keys are not working.

However they work until I log in and then they do not work on any account I may have accidentally turned they off if so is it possible to turn them back on? FN and keys 1-4 work but Fn keys Esc all the way to F9 do not work any ideas?

thank you

Ben

p.s. i have Toshiba Value Added Package

Answer:Re: satellite C660-26Z: FN buttons don't work after Win7 installation

Hi

You need to install VAP and Flash Card Support Utility.
The Flash Cards Utility controls the FN buttons.

Install this and test again

5 more replies
Relevance 69.29%

I ordered a set of 2 Toshiba recovery CD's and received them yesterday in order to fix this laptop from a Windows breakdown...

[http://www.toshibamea.com/ComputerProduct/4/Satellite_C660-1WN/49674?pageid=4]

The problem arising at start up is that Windows 7 isn't starting up plus that the hard disk doesn't show in the BIOS (the DVD-drive does) and after the boot sequence the following message comes up: ?Reboot and select proper boot device or insert root media in selected boot device? Someone suggested the drive is broken or the cables to the same detached or lose.

The owner says, that the error first appeared after McAfee offered to "remove 15 errors found on the disk". The laptop has never been opened.

When running the recovery CD 1 the boot sequence starts the recovery but initially shows two pop-ups that indicate that the hard disk cannot be found.

First error message - ERROR: IOCTL_DISK_GET_LENGTH_INFO \\. \PHYSICALDRIVE0 The device is not ready.

Second error message says something like - There is no access to disk #0 or the RAID configuration isn't correct!

After accepting both messages the prompt hands out the error that also appears in this thread...

[http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52088]

...and stops at this line...

X:\ windows\ system32 >

...reporting that the recovery failed.

I have fooled around with the advices in this thread...

[http://superuser.com/questions/318322/... Read more

Answer:Recovery CD's do not recover Satellite C660-1WN

(...continued from first post...)

Left to be said is that I also - before I ordered the recovery CDs - ran the second diagnostic DOS tool in the first table to check the disk and got the following report...

- HDD power cable is not properly attached to the HDD

- HDD interface cable is not properly attached to the HDD

- HDD master-slave setting is incorrect

...and equally that no disk could be detected.

My question is now..., what is wrong here? Is it the physical disk that might be the problem? Is it the software? MBR? Can the latter be restored by some command in the prompt? If, then how? Would it be easier to erase the whole disk and then use the recovery CDs? Or won't this work since the recovery CDs can only work with the recovery information on the disk (I assume that this information is only physically on the disk not on the recovery CDs, isn't this correctly understood)?

I am looking forward to any input and help. Thanks in advance.

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Hi there,

I'm hoping someone can help me or knows what to do. I have Satellite C660-15r it was turned off properly but when put back on it came up with start windows normally as if it has been interrupted, I clicked ok to that but instead of loading it has gone to do some sort of recovery only it hasn't been able to complete this and instead has said there is nothing to recover.

It is know stuck at this and will not go any further says to get system admin to log in however its not allowing to log in or do anything apart from shut down and restart, I have been trying to factory reset but it will not work at all I have tried many attempts with 0 and other options i have been told this doesn't work but I can get up f2 and f8 on load up all that works ok but I cannot find any option to be able to factory reset. it gives me options to recover but they take me to the same screen with no improvements and safe mode will not work.

I hope someone can help me I will be so grateful.

Thank you in advance.

Shell :)

Answer:Satellite C660-15r stucks and no recovery possible

At first I must say that recovery option is available if notebook has ?factory settings?. After reading your posting I don?t know if you still use original OS installation that you got with your notebook or maybe OS preinstalled on your own.

I presume you didn't create recovery media (DVD) using preinstalled Toshiba recovery media creator, right?
In your situation usage of recovery disc could be easiest way to fix this and install original recovery image.

Can you please post exact notebook model?

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Hi there,

Sorry to bother you but I need some help if possible.
I am trying to restore my laptop to factory settings and I am pressing f8.
However I get all the system recovery options but no Toshiba hdd recovery option.

What am I doing wrong?

Answer:Satellite Pro C660-1nq - cant access HDD recovery

>What am I doing wrong?

After pressing F8 button, choose Repair my Computer and in the new menu you could choose HDD recovery as described here:
[How to recover a Toshiba notebook with the HDD recovery procedure|http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm]

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Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?

Thanks

Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

4 more replies
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I removed the operating system from the C drive in my laptop and now i want to use the HDD recovery to re-install the recovery again
Can I know the right way to make this!!
Thanks.

Answer:Satellite C660-172 and HDD recovery installation

I don't know how you have removed OS from partition C and what have you done exactly and I?m a little bit sceptic this will work but you can try it anyway.

Do it as described in follow document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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Relevance 69.29%

I need to file HDD Recovery how obtained

Message was edited by: Rozeno

Answer:Re: I need recovery file for Satellite C660-2FF

All you can do is to order new recovery disc.

You can do this on https://backupmedia.toshiba.eu/landing.aspx

2 more replies
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Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

2 more replies
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Hi. my notebook doesn't see build-in microphone. I'v allready update sound card drivers, but it still "there is no microphone on your system".

Answer:Build-in microphone doesn't work Satellite C660-1TM Win7 64

Hi

The internal mic is a part of the webcam.
Does the internal webcam work properly?

What is shown in the control panel -> sound -> recording tab ???
There you should see all available devices (mic)

5 more replies
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I have a Satellite C660-115 that is stuck in a "loop of despair".
I'm an IT support engineer and a customer brought this notebook to me, which was stuck in a Win7 (64 bit prem) repair loop which simply said Win7 could not be repaired.

I backed up customer profile using Hiren boot CD (did chkdsk as well - all OK), then did a factory restore.
No problem at all with the restore.

Started to do Win7 updates; SP1 seemed to install OK without errors.
The system then picked up 37 Win7 updates automatically and requested a reboot.
On reboot Win7 went into "drvload.exe" and started an automatic repair.
This took some time and the system did start up OK, but without any sign of SP1, so looks like the system restored to an earlier point?

I've though the this update process 3 times now and every time, after a batch of auto updates, the same sequence occurs.

How do I get out of this loop? What is causing this problem, which I've never seen before?

No software has been installed, other than that from the recovery process.
I've even uninstalled McAfee, just in case this might be an issue - no change.

Ah, just took another look. Noted in Win7 system logs that the restore was caused by a corrupted C:\ci.dll file. Googled to find this was a sign of by a rootkit virus in the HDD Master Boot Record (the ci.dll file itself is NOT corrupted) . Found a fix tool

http://support.kaspersky.com/viruses/solutions?qid=208280684

That identified the ... Read more

Answer:Satellite C660-115 Win7 update stuck in loop; SOLVED!

Thanks for sharing!

1 more replies
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Hi, we have a C660-2EV that came with Win 7 Home Ed and we upgraded it to the Ultimate edition. We have restored all the drivers apart from the PCI SImple Communications Controller which comes up as driver not installed. I've tried just about everything on the Toshiba drivers downloads but can't seem to find it. Can someone please tell me what I need to install!

These are the hardware ids (I tried looking on the Intel site but that was no help either)
PCI\VEN_8086&DEV_1C3A&SUBSYS_FC301179&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_FC301179
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

Compatible IDs are listed as:

PCI\VEN_8086&DEV_1C3A&REV_04
PCI\VEN_8086&DEV_1C3A
PCI\VEN_8086&CC_078000
PCI\VEN_8086&CC_0780
PCI\VEN_8086
PCI\CC_078000
PCI\CC_0780

I am familiar with technical systems and computers as I work with atmospheric physics instrumentation but I'm not up on hardware jargon so I'd appreciate it if you could keep any replies worded for the layman (woman) ;-) thanks

Answer:Satellite C660 - missing PCI SImple Communications Controller in Win7 (64)

Hello

Try to identify device using PCI code - http://www.pcidatabase.com/
If you still need some help let us know.

Check please http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=78
Here you can find instruction how to do this.

2 more replies
Relevance 69.29%

Welcome,
I have a small problem. I can't find a HotKey driver and Utility for Windows 7 64bit on Toshiba c660-16z.
Please help me

Answer:Satellite C660-16z HotKey driver and utility for Win7 needed

I think its this file [http://support1.toshiba-tro.de/tedd-files2/0/vap-20101227115513.zip]

2 more replies
Relevance 68.47%

I have ordered the recovery media for my Daughters laptop. Does any one know if this returns it to factory settings including pre installed software and drivers as the e-mail just says Windows 7.

Cheers

Answer:Satellite C660 - question about recovery media

> Does any one know if this returns it to factory settings including pre installed software and drivers
Yes. After recovery image installation notebook will have original ?factory settings? as on first start after purchase.

3 more replies
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Hi

I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:
http://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 68.47%

Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you

Nigel

Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

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Is it legal to use another laptop to create a recovery DVD and use it on the another laptop of the same model.
Satellite C660 1J2

Answer:Satellite C660-1J2 - can i use the recovery disk on another notebook

Hi

Purchasing an Toshiba notebook with an preinstalled Windows 7 system, you have reached automatically one Win 7 license.
So you can use this Win 7 on one notebook.

1 more replies
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Hi

I require the recovery media for a Saellite C660 1F1. If any one would know where I could download or purchase this I would be very great full.

Thanks

Answer:Satellite C660-1F1: Where can i purchase the Recovery Media

Hi

Almost all threads in the ?Toshiba Product Recovery forum? contains this link to the page where you can order a recover disk for a Toshiba European notebook series ;)
http://backupmedia.toshiba.eu/landing.aspx

2 more replies
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I have a trojan on my Toshiba Satellite Pro C660-21f, i no longer have the discs available to reformat the laptop.

Is there any way i can do it without?

Answer:How to reformat Satellite Pro C660-21F without recovery discs?

Can you install recovery image using HDD recovery installation (F8 at start-up)?

2 more replies
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Hello,

A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).

Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.

The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.

I have:

tried finding and installing lots of drivers on from the toshiba website, no result.
tried changing settings in the bios (usb enable/disable).
tried to fix the problem by re-installing the entire computer again several times.

The keyboard seems to work until windows loads. When the system is starting up I can press caps lock and num lock and the green lights come on. This all stops working once the windows startup symbol appears.

Perhaps a second problem in the device manager: under the display-adapter, 2 subcategories have exclamation marks: it says Mobile Intel(R) 4 series express chipset family twice! I can't seems to fix these with any drivers I can find either. When I check the settings I have this message (google translate since it was in dutch):

+The digital signature for the drivers for this device is required, can not be verified. Possible after a rec... Read more

Answer:After Recovery with CD Satellite C660-1FE keyboard does NOT work

Hi

Keyboard works in BIOS? this means that the keyboard hardware should be ok and the connection between the motherboard and keyboard is established.

So what could be wrong? Keyboard driver?
Hmm? the keyboard driver is a part of the Windows OS and is installed automatically while OS installation?
I would recommend following:
Go to device manager and extract the point Keyboard.
There you should see something like ?standard PS/2 keyboard?
If you will see a red cross near this device, then this means that the keyboard is disabled.
Usually you should be able to enable this again (in device manager).
If there is no red cross, then I recommend deleting this keyboard from the device manager list?then reboot the notebook. Usually the OS should recognize the removed device automatically and should install the driver too.

Check this.

By the way: it could be possible that you have received a wrong Recovery disk? this could explain the issues after the recover procedure?

3 more replies
Relevance 68.47%

Hi
Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

More replies
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Hi

is there a way to make the recovery disks install win7 x32 instead of x64 (Satellite Pro C660-2JR)

Answer:Recovery disks creation for Satellite Pro C660-2JR

If your notebook was delivered with 64bit version you can create recovery disc for this preinstalled version only. With other words, recovery image saved on recovery partition will be saved on empty DVD disc. Nothing more than that.

If you want to use 32bit OS you must check if your notebook model is supported for it and install own version.

2 more replies
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I bought a couple of days a go a new Satellite C660-121. Today I proceeded to make the recovery discs but it fails verifying the first DVD disc.
The error I get is this
http://img231.imageshack.us/i/failedcopy.png/

E:\ is the name of the DVD drive. I use Verbatim DVD-R media, I have the laptop on power supply during the burning process and I tried twice with two different discs and got the same result. How can I fix this problem?

Answer:Satellite C660-121 can't verify the recovery disc

Hello Voger

I have created numerous recovery DVD on several Toshiba notebooks and have never noticed something like this. I have used DVD-R discs only and brands were Verbatim or TDK.

Unfortunately I cannot give you answer what does this message means but you must try to repeat DVD creation. If possible try with TDK.
If the same happen again I recommend you to recovery your notebook using HDD recovery option and try to create recovery discs again.

Sorry but I don?t see any other possibility at the moment.

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Hi
I have tried to restore a Satellite C660 to factory settings due to it be extremely slow to start up.

Using the Toshiba original recovery discs the process gets partway through and then gives the following messages...

Error restoring image
The device is not ready

ERROR: ImageX could not apply Win7 V:\HDDRecovery\SWImg\15489XSP.swm Index 2 from HDD to C:!


Can anybody advise?!
Thanks

Answer:Cannot install recovery image on Satellite C660

Unfortunately there is no some ?workaround? to force recovery image installation to run properly.
All you can do at the moment is to set BIOS to default settings and try to use recovery disc again.
Be sure disc is clean.

Do you use recovery discs for the first time?

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Iv been given a toshiba satellite c660-1j6.
The problem is the hard drive has been wiped (including the back up). I have none of the Toshiba back up disks , but i have new copies of win 7 home prem and xp pro. However when i try to install win7 i get as far as selecting the drive to install it and i click on the drive and i get the message about how windows cant be installed on this drive please check the drive controller is enabled.

Iv check the BIOS more then a few times and i cant find anything to do with it apart from the SATA Controller Mode and that dose nothing.
Toshiba Tech Support where no help at all. so is the HD locked or the BIOS and is there any way of unlocking them so i can install the O/s?

Iv tested the drive by hooking it up to a desk top PC and installing windows that way but as soon as i put the drive back in the laptop it comes up with no O/S installed again


Can someone give any help....or clues even , iv been at this for a week now and im going insane.

Answer:Satellite C660-1J6 Win7 clean installation failed - HDD controller disabled

Hi

HDD is not locked. You can install any OS on the HDD.
Usually the Win 7 operating system already contains the SATA drivers which are needed in order to see the HDD. So it?s not necessary to include SATA drivers while Win 7 installation. You said you?ve got a Win 7 copy disk. Is this a original Microsoft disk with full functional Win 7?
I?ve installed many times Win 7 on my Toshiba notebooks and didn?t need to use SATA drivers?

In BIOS you have found SATA controller mode. This should be set to AHCI. You can change this pressing SPACE.
But also settings the BIOS to default should do this job.

5 more replies
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I bought two 4GB PC3- 10600 1333MHz CL9 for my Satellite C660-1cl.I put them in and when windows trying to load laptop just shuts down.

Any suggestion?

Answer:RAM upgrade on Satellite C660-1CL

i presume there is compatibility problem. Many people have reported about similar issues. RAM must be upgraded with high quality and 100% compatible parts.
According notebook specification your notebook model can be upgraded up to 8GB and compatible 4GB modules have part number PA3677U-1M4G (DDR3-1066).

5 more replies
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Hey guys,

Thanks a lot for taking a look at my post.
I have Satellite C660-108. I'm thinking of upgrading ram from 3 GB up to 8 GB.
I will be very grateful if someone could answer my questions before I make a purchase.

This is a Ram model. I'm thinking of buying.

Kingston HyperX Plug in and Play DDR3 1600MHz CL9 8GB SODIMM Memory Module

I wonder if it would fit to my laptop ?

Also I found this on C660-108

Type : Intel? Graphics Media Accelerator HD
memory amount : up to 1,273 MB shared memory with 3 GB system memory installed, and up to 1,696 MB with 4 GB system memory, (with pre-installed 64-bit operating system)
memory type : shared .

If I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?

Thank you so much.

Kit

Answer:RAM upgrade up to 8GB on Satellite C660-180

According to Toshiba notebook spec page, the 8GB RAM (2 x 4GB) are definitely possible.
Kingston is a good RAM manufacturer and provide good quality modules.

The RAM modules should support following sepcs:
DDR3 1066MHz (PC3-8500)

The CPU PENTIUM P6100 (2.00GHZ) supports an 1.066MHZ FSB and therefore the PC3-8500 should run at full speed 1066MHz

> f I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?
More RAM means a bigger part can be shared with the GPU but this is controlled by graphic card driver automatically.

10 more replies
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Hi

I recently purchased a Satellite Pro C660 PSC0MA-01K00V from a online seller with all warranty covered. It came as a usual model would come like but with 6GB RAM. I thought it was a great buy so I bought it.

After it arrived, I looked at the specs on the website and it said the max is 4GB RAM. I dont know what happened. The memory in the machine is 1x 4GB Kingston 1x Samsung (original).

Could you tell me what it is and if I can probaly then even fit 8GB?

Answer:Satellite Pro C660 - Upgrade to 8GB RAM possible?

Hi foolman555,

Why you don?t believe the official specifications?

Satellite Pro C660 has Intel GL40 Express Chipset and this chipset is limited to 4GB RAM. That means your notebook supports only 4GB RAM and not more.

But usually 4GB is enough for the most applications and I don?t see a reason that an upgrade to 6GB would be so important ;)

10 more replies
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Hi.

I just wonder to upgrade CPU on my laptop to get some perfomance.
I have done upgrade RAM to 8 gb and 64bit Win7.
Now processor is i3-370M (3M cache, 2.40 GHz).

I'm pretty sure I can upgrade to i3-390M Processor (3M Cache, 2.66 GHz), but it will be IMO pointless.
There is same Cache and just a bit faster clock of CPU:
http://ark.intel.com/pl/compare/52955,49020

I need someone to aswer for question: may I fit to this laptop any i5 or i7 without trouble with compability with motherboard?

Sorry for my poor english, but I think You'll get point of my case.
I'm not looking to play games but need more power for editing hd videos when I'm outside my home desktop

Regards
Tomasz Kowalski

Answer:CPU upgrade on Satellite Pro C660-219

>I need someone to answer for question: may I fit to this laptop any i5 or i7 without trouble with compability with motherboard?
You have to know that CPUs upgrades are not supported by any notebook manufacturer. This means that nobody can say if an CPU would be fully compatible and would not cause any troubles. Such upgrades are own risk.

You could read this Toshiba statement regarding upgrades.
[Is it possible to upgrade the CPU or GPU of a Toshiba Notebook?|http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm]

The point is that even the chipset which is part of the motherboard would support the new CPU, the BIOS could not be fully compatible and the combination of BIOS and new CPU could cause new troubles.

The unit seems to support the INTEL HM55 chipset and from my knowledge the Toshiba Satellite C660/C665/Pro C660 Series is based on a Dual Core/Quad Core Processor ( *Intel Arrandale* processors)

So if you want to search for a compatible CPU, you should check the CPUs belonging to the Intel Arrandale processors family.

7 more replies
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I have a Toshiba Satellite C660-1NP and i want to upgrade the ram on it is.
The right ram to get or do i have to get diffrent ram

Please answer my question

toshiba user

Answer:RAM upgrade on Satellite C660-1NP

Hi

According notebook specification this notebook can be upgraded up to 8GB. It is delivered with one single 4GB module inside so you can obtain one 4GB and put it in empty slot.

Compatible 4GB RAM has part number PA3918U-1M4G. Using this part number you can find right and compatible RAM module for memory upgrade.

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I want to upgrade the ram on my C660-2D7 from 4 to 8gb, does anyone know whether these modules will work in it as they're cheaper than the basic crucial ones? I'm aware they'll be clocked down to 1066mHz

Thanks

Answer:RAM Upgrade on Satellite C660-2D7

http://www.amazon.co.uk/Corsair-CMSX8GX3M2A1600C9-Vengeance-Performance-1600MHz/dp/B006EWUOL8/ref=sr_1_1?ie=UTF8&qid=1361124057&sr=8-1

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Hi lads, I just want to ask some experienced peep. What is maximum ram I can fit in my Satellite c660? As much I google around its says 8gb (1066 MHz). But I`m looking on DDR3 16gb 1600MHz. What do we think?
http://www.amazon.co.uk/Corsair-CMXS16GX3M2A1600C10-Vengeance-Performance-So-Dimm/dp/B0076W9Q5A/ref=sr_1_26?s=computers&ie=UTF8&qid=1350659763&sr= 1-26
or play it safe and pick up
http://www.amazon.co.uk/gp/product/B006EWUOL8/ref=ox_sc_act_title_1?ie=UTF8&smid=A3P5ROKL5A1OLE

Message was edited by: kri.ws


Another question : What is So-Dimm?

Message was edited by: kri.ws

Answer:RAM upgrade for Satellite C660

> What is maximum ram I can fit in my Satellite c660?
Can you please post exact model number (C660-xxx)?

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Hi

i have made the 2 toshiba recocery media disks
i had a virus on my laptop so i i placed the disks in my laptop

i did the following:
- placed disk in laptop
- restarted it
- booted from dvd
- followed instructions
- then it got to copying 2 of 9
- then error: copy of splitpart or crcs failed

can anyone help?

Answer:Re: Satellite C660 - recovery media error - CRC failed

I?m afraid there is no help. Something must be wrong with recovery DVD.
Do you use it for the first time?

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Hi

I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks
Franki

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs

Hello

What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

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Hi!

I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

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Hello all,

I have a Toshiba Satellite C660. I am trying to restore the laptop to the initial condition by the simple HDD Recovery. I have lost my old recovery disks. After completing first few initial steps, it goes to 'finishing installation' page and then gives an error message. After clicking to the dialog box 'ok' it resumes as 'Finishing installation' again. And now it has been almost 2 hours. It is still there. No improvement. What should I do ?

If I turn off the computer will my windows be completely destroyed?

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Hello,

on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

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I cannot create a recovery disc using Toshiba image. DVDs are rejected as blank when they are empty. DVD R/W burns OK with Microsoft and Nero software. How do I get a fix for this problem? TIA garrym

Answer:Re: Satellite C660-10T Problem creating recovery disc

Toshiba recovery disc can be created with preinstalled ?Toshiba recovery media creator tool? ONLY.
So I don?t understand why you use Microsoft and Nero software.

Have you checked User?s manuals document and chapter about recovery media creation?

For recovery DVD creation I recommend you to use DVD-R empty medias only.

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Don't know if anyone can help me but I'm losing the will to live.

I've got this laptop, the OS corrupted and basically failed due to a malware infection. I never had the recovery disks so I've clean installed Windows 7 Home Premium 64 bit twice in the space of 3 days because each time, Windows Update will not work. It simply sits on checking for updates and never finishes. I've tried EVERY solution going - ive reset windows update, done all the fix it programs supplied by microsoft to no avail.

As I said, this is a totally clean install, no anti virus, no 3rd party firewall, updates attempted via both ethernet and wifi. Am I missing a driver of some sort? There are no exclamation marks or warnings in device manager?!

It's doing my head in. What am i doing wrong?!

One observation, both installs have required me to activate via phone, it wouldn't work via the internet?! Is this related in any way?
Drivers installed:
Chipset
Video
Audio
LAN
WLAN
Touchpad

I got them off this page: http://www.toshiba.co.uk/innovation/...untry=8&page=1

Is there any that I'm missing that are important?

Thanks in advance!

Dan

Answer:Satellite C660 PSC0LE - Win7 64bit clean installation - update issue

Is SP1 already installed on your Windows 7 system?
If not, you could download this from here:
http://windows.microsoft.com/en-us/w...service-pack-1

Otherwise I recommend you to check the MS knowledge base regarding the Windows 7 update issues.

You don’t’ use the Toshiba image and therefore this isn’t Toshiba notebook problem but system issue.

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Decided to upgrade my dud lappy to 4gb and bought 2 x Legend 2gb L256483J-16 chip (2 x 2gb DDR3-1333) and she wont get past bios.

Put the dirty old standard 2gb Samsung PC3-10600S-09-10-222 back in and works fine. Then put 1 Legend 2gb in and it works and reads 4gb memory.

Why won't it work with the 2 Legend sticks ???

Answer:Satellite C660/03C does not boot up after RAM upgrade

>Why won't it work with the 2 Legend sticks ???
I?m afraid there is some compatibility problem. To avoid such issues use recommended, compatible and tested memory modules.

My advice for you is usage of Kingston modules. The right one you can find HERE .

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Hey there, I was wondering if it is possible to upgrade the graphic card, sound card and processor on this laptop? Please tell me need to know

Answer:Satellite Pro C660-2JE - hardware upgrade

Mobile units are no build like desktops and such upgrade is not possible. Hardware upgrade on notebooks is very limited and can be done with RAM and HDD.

If you need machine with more performance either upgrade RAM to maximum and change HDD to much faster SSD or you must buy new notebook.

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Can anyone advise if it is possible to upgrade the cpu on this model.

Answer:Is it possible to upgrade CPU on Satellite C660 64bit

Hi

Maybe this could help you:
+Is it possible to upgrade the CPU or GPU of a Toshiba Notebook?+
http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm

So officially its not supported by Toshiba but if the chipset and socket of the motherboard would support the new CPU then you would have good chances to get the new CPU running on this unit.

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Hello.

Can I buy and change processor on my laptop? I have i3 and would be interested in getting better one.

Thank you.

Answer:Processor upgrade on Satellite C660

Hello

Generally speaking CPU upgrade is not possible. More about that you can read on follow Toshiba document http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm

I also think that such upgrade on newest notebook models is risky and unprofitable. You have new notebook with valid warranty. After upgrade it will be cancelled. You also don?t know how it will works due to hardware construction and cooling system.

At least for that money that you must put into upgrade you could buy other notebook with more powerful CPU and hardware in general.
Sorry but for me this makes no sense at all.

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Hi!

I have a Toshiba Satellite C660-2KW.
I would like to know if it's possible to make the upgrade for the Windows 10.

If not, when will be possible to do that?

In case of not be possible to upgrade, what are the "problems"/risks in upgrade for the Windows 10?

Thank you so much.

Regards

Answer:Satellite C660-2KW - Upgrade to Windows 10??

You have pretty old notebook model and it will not be supported for Win10.
I presume you have created recovery back-up (recovery media) so you can test your notebook and install Win10 to see how it works.
I don’t know if you can have some big problems but what can happen is that sound will not work properly.

I have older non Toshiba notebook and Win10 was installed successfully. Everything works pretty well except sound.

Test it. Play a bit with it. If you will not be happy with it you can go back to original OS anytime you want.

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HI,

I have a Satellite C660-124 64bit with Windows 7.

I tried to expand the RAM from 4 Gb (2x2Gb) to 8 Gb (4x2Gb) but the notebook remains locked to the screen "Starting Windows" (I even already updated the BIOS and also if I tried with a new installation the problem is the same).

The RAM is Kingston 4GB PC3L-12800 CL11 204 Pin SODIMM
Link: [http://www.kingston.com/datasheets/KVR16LS11_4.pdf]

Please
Thank's

Answer:Satellite C660 - Problem with upgrade from 4 Gb to 8 Gb

Well, its definitely possible to upgrade the RAM up to 8GB RAM.
Your case looks like a new RAM isn?t fully compatible or the module could be faulty.

Toshiba says that the DDR3 RAM (1,066 MHz) 4GB RAM PA3677U-1M4G module should be fully compatible.

The module PA3677U-1M4G should be the same like the module from Kingston KTT1066D3/4G
You need definitely an 1066Mhz PC3-8500 204 pin DDR3 SODIMM module.

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Hey guys,

I currently own a Satellite C660-28R. When I originally got it, it was pre-loaded with Win7 Home Edition on it. I upgraded to Win8.1 Pro, and subsequently Win10 Pro when that became available.

When I first got the laptop, both the built-in mic and webcam were working. But since updating, I have found it doesn't work. It wasn't too much of a big deal before, but I now have family living abroad and would like to Skype them.

I have gone through all possible options to get this to work;
-I've gone into Device Manager, and checked to see if the drivers were up-to-date (which they were)
-There's no option to roll back the driver to an earlier one.
-I've used several 3rd party applications to try and find a newer driver.
-I've un-installed, and re-installed the drivers.
-I've gone into the BIOS menu on boot-up, and Webcam is enabled.

When I open Skype, the blue LED comes on beside the cam, but no video will show and no sound is picked up.

I have the Toshiba Webcam Application installed, and again, no audio or visual is picked up, although the blue LED is lit.

Please, help me!

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Hi,

1st time forum poster so be gentle please!

My mum has just brought a Toshiba laptop and it's pretty decent to be fair. Taking a quick look at it though i noticed the recovery partition (that comes with most laptops now) is labelled "D:/Data and is 232GB in size. Seems a bit on the large side for me and wondering if it is incorrect?

Have got a screenshot and if someone could confirm either way i'd be most grateful. Can i attach screenshots?

Thanks in advance

Rob

Message was edited by: Rzoo89

Answer:Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

Please see the screenshot - http://www.screencast.com/t/X7vLKcNIq

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I have a brand-new Satellite Pro C660. It worked fine for a day, now it won't load windows. I didn't get around to creating the recovery disks as I've only had it a few hours (yes, yes, I know, should have been the first thing I did). All the data is present (but backed up to USB just in case) and I can see the HDDREcovery folder with all data intact. However, I can't run the app to create recovery disks. Does anyone know how to extract the images and create the media using only the command prompt? (I can get into command prompt by booting from a friend's Win 7 disk). All boot options from the laptop's own drives fail. It says "Windows Failed to Load", and I try Startup Repair but it doesn't find any errors. Any help/thoughts on this will be much appreciated!

Answer:Re: Satellite Pro C660 - How to make recovery disk with command prompt?

Hey,

It?s not possible to create recovery disk with command prompt. You have to use the Toshiba recovery media creator on Windows.

Now it?s too late for you but you can order such a disk here:
https://backupmedia.toshiba.eu/landing.aspx

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Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

Answer:Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

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Please can anyone help. I tried using my recovery disks to restore my notebook when it kept failing to start properly. The disks did not work so I purchased a set of disc from Toshiba on this website. I still have the same problem.

Is it the hard drive failing or something else?

If I purchase a new hard drive will the recovery disks work if the hard drive is not exactly the same as the one that came out?

Answer:Satellite C660 - recovery disk fails error 1117

Hi

Did you think about the HDD?
It could be a HDD malfunction that does not allow you to install the system.

I recommend checking the HDD for some possible issues.

There is a nice tool called Drive Fitness Test. You can use it for HDD check.
Google simply to get the software.

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So is the data on D safe if I use recovery?

thanks

Answer:Re: Satellite C660/C660D will using recovery erase data on D partition?

Hi

From my knowledge using Recovery Disk would format the whole HDD and all partitions would be created again during this process.
This means that your data on D partition is not safe.

But from my experience the usage of HDD recover would format only the system (C) partition? not quite sure if this applies to all the Toshiba notebooks so possibly you should test this first time? in such case would recommend backup the data in case D partition would be erased.

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Hi all

Just a query
My GF turned on her laptop Satellite C660 series and it would not boot up, we tried to initiate the recovery sequence from the recovery partition but kept getting the error that was on boot up (the error was telling us a USB device had been unplugged).

As you probably guessed she never made the back-up discs when prompted, all I could think of was using a win 7 disc and reload that way then try and make the recovery discs after (I didn't activate)
so win 7 was installed nicely and all drivers sourced that was all last week.
Now for the crunch , the recovery partition is there can I now make the recovery discs and install from those , the win 7 I installed will soon require activation
Any ideas?
Thanks in advance

Answer:Satellite C660 - recovery partition is there but can I make back up discs?

After own OS installation you cannot create recovery disc anymore and you can not install recovery image using HDD recovery option (F8 at start-up).

Best thing you can do now is to order original disc from Toshiba and use it for recovery image installation. It is definitely easiest way to have ?factory settings? again.
You can order it on https://backupmedia.toshiba.eu/landing.aspx

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Good morning,I bought a Lenovo B50-10 win Preinstalled O.S. WIN 10.Perfect, the problem is that now i'm trying to install a WIN7 backup of my PC, but when i'm having recovery by Acronis,the tool tell me that 'cause some settings about UEFI system, my Backup would not be bootable once recovery has finished. That's real, when i completed recovery and try to start WIN7, the PC give me the following error:Cause BIOS isn't full compling with ACPI, Windows termianted for save the integrity of O.S.This is a blue screen error. How can I solve? This BIOS Update BIOS Update for Windows 7 (32-bit & 64-bit), Windows 8.1 (32-bit & 64-bit), Windows 10 (32-bit & 64-...it's what i'm looking for ? BIOS update for unlock the possibilities to install WIN7 ?Waiting for replay,I hope you a great Day !Greating from Italy.

Answer:Recovery WIN7 backup on Lenovo B50-10 WIN10

Hi Luigi_Formau , 
 
 
Welcome to the Community Forums. 
 
You may acces the BIOS by turning off and using the Novo button to start the PC. 
On the BIOS set up on its Boot Tab , try changing UEFI to Legacy / EFI , CSM enabled . 
Exit tab would also show option for OS optimization changing it from WIndows 10 to Other OS / Windows 7 if available. 
Exit saving changes 
 
Update us how it goes. 
 
 
Regards

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