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hp envy loose screen hinge

Question: hp envy loose screen hinge

I am wanting to know about how to get in contact with the hp repair to fix my hp envy 15 screen hinge is loose if i try to move the screen it seems to get worse.













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Preferred Solution: hp envy loose screen hinge

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Answer: hp envy loose screen hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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Recently, the left hinge has become loose on my HP Envy after having it for over a year and a half with no issues. While my warranty has expired, I have discovereed that this is a common manufacterer's issue for this product, so I was wondering what options HP offered for this problem since it is not the fault of the customer.

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I have recently noticed that the hinge on my computer is coming loose, and I am wondering if anyone else has experienced this or if it will cause further damage? I would like to get it fixed but I can't find contact information except for computerized assistance, and I'd rather talk to an actual person. I'm not on warranty anymore, but I have seen that other people have gotten this issue resolved without paying, even with expired warranty. Would anyone be able to help me with this problem? Thanks

Answer:Envy 15 x360 loose hinge

@kletson

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have kept my Notebook with great care and have never dropped or bumped it. After a yaer I noticed that the right side hinge has become a bit loose and within 3 months it has become quite loose. At the moment it seems to be manageable to fix the problem but I am afraid that in some time it might pop out of the plactic body. Is there a loose screw that can be tightened? What should I do to prevent more damage to the hinge and body?

Answer:How To Fix HP Envy Right Side Loose Hinge

@naumanmajeed

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I recieved my HP ENVY Sleekbook 6-1100 se 2 years ago. I was very careful with it and never dropped it. About a year after, the corner near the right hinge began to come loose everytime I open and close the laptop and it is getting worse.The hinge itself looks like it is starting to break also. I searched and I see that HP offered after warranty repair since its a commen issue in this kind of models.   

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I bought my Hp envy about 18 months ago and a few months ago the hinge started getting loose and I noticed that a few screws were missing. This was a few weeks after It had come back for repair for a bios issue and recently I noticed that the actual bottom plastic was starting to crack and eventually the plastic was sticking out and I struggled to push it back in like I usually did. Ive seen that this issue is extremely common with these laptops and most have said in the HP forums that its a design issue. So I don't want to continue using the laptop in case something major gets damaged. Ive seen in other forums that some users have had there laptops replaced but all im wanting is a quick easy fix. Thanks

Answer:Hp envy loose hinge and base loosening and cracking

@Yusuf786

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hello, The hinge on my HP ENVY TouchSmart 15 has been loose (or broken?) for quite some time. It caused the bottom of my laptop to split open on the side which has the power button (left side).  The laptop was not dropped or damaged in other ways, before I knew it I noticed the issue. First I noticed the screen feeling loose, but only recently I paid closer attention and saw the hinge was loose. Other than the hinge issue, the computer is in good condition and works great. I would hate to lose it because of the hinge. From reading the forum, it seems to be a very common issue with this particular type of laptop. Therefore I am wondering if anything has or can be done to help us who have encountered this issue. Thank you!

Answer:HP ENVY TouchSmart 15 loose hinge and split bottom

@hithere_m

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, It seems that others have had this problem with a loose hinge too. My screen started fading to white (with faint vertical lines). At first I could jiggle the display and the display would correct but over time it's gotten worse. My computer runs fine otherwise, but I need to use an external monitor or I can't see anything. I'm suspecting a loose connection but can't find a good video showing how to fix this. My computer is no longer under warranty. Any advice or help pls?

Answer:HP Envy 15 loose hinge and display fading to white

@RhondaRS

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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Hello HP,I am experiencing the same issue in regards to my cover not closing and catching on the left hinge and a screw rattle noise coming from inside the laptop.  Any help would be appreciated.  Thank you, Jose Mesmar

Answer:Envy Touchsmart 17 left hinge loose screw rattle inside

@SharkTech

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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Hello,Im new in the community. I Just notice a couple of days ago my laptop as some loose Bolts and the hinge on the left side is coming Up. The laptop is woking perfectly besides that.  Its going to make 2 Years now in March that I own it, my warranty is Finished. Althought I was thiking about extend it because it just finished a couple of months ago. Any ideas how can I fix this problem? Thank You

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This is how I fixed my wobbling screen. My laptop is almost 4yrs old and it is the Y550p(i7). Within my 4yrs I have dropped my laptop and even chipped my slide nav. Now I have it in desktop mode, because my iPad replaced it in portability. The problem I had was screen not staying open in the position I wanted, because of the loose hinge. http://youtube.com/watch?v=fzmjH1rM1DY













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Answer:DIY loose screen / hinge fix

Hi Nicolas,
 
good DIY tutorial...
 
Zehn

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Question: loose screen hinge

My Spectre x360 has a loose hinge and some times when I move my screen to the back I feel like the left hinge is go to the back. I bought my Spectre x360 from the middle east but I live in the United States and I called the customer service and they told me that they can't help me because I did not buy me laptop from the U.S.  and they told me that I should call the middle east customer service. So I called the Saudi Arabia customer support and they told me that I should be in Saudi Arabia to get help, and the problem is that I am not going back to Saudi untile the end of 2017, is there anything you could help me with to get my laptop fix ? 

Answer:loose screen hinge

@alhamad1994

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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.The left side of the screen is moving and its awkward because it wont close properly. Has this happened to anyone?Does anyone know how to fix it? Like where to open and screw something that possible loose? Or is it broken? :/













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Answer:Y560 Screen/Hinge loose

can you upload some photos?

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I purchased a Lenovo X220 Tablet through my High School. Its a great computer, but really built horribly. It is not even 7 months after having it, and my screen is starting to get extremely flimsy. I have heard there is a way to fix this, love to! Thansk!

Answer:Loose Tablet Screen Hinge

if what you mean by flimsy is wobbly screen hinge, then you would need to send the laptop in for repair.

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I've had my Y550 for about 3 months now and everythings been fine with the construction of the computer. However, I bought this computer because the screen hinge on my last computer slowly broke down to the point where it was difficult to keep the screen in one position because it flapped around so much. Now, only 3 months in, the screen hinge is loosening quickly,, and moves back and forth over an inch, or several degrees. I thought this was a good computer. Now I'm worried the same thing that took 3 years to happen to my old laptop is going to happen within 6 months on this one. Is this fixable with a quick fix or can i send it in on warranty?













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Answer:Y550 Loose screen hinge

probably it is fixable on warranty. please contact lenovo support for more information and shipping issues.

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Is its possible to fix this?

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I have an HP Envy Touchsmart 17 inch laptop.  The primary problem is the left notebook screen hinge has broken loose at lower case mount. This caused the left side to separate from the upper and lower case. 

Answer:Left notebook screen hinge has broken loose at lower case mo...

@Merril3

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Hi,I purchased a Envy m6 in 2013 (now out of warranty). Approximately 1 year ago I noticed the plastic hinges would make a slight noise when opening the screen to 90degrees. I soon noticed the right plastic hinge was cracked and when open the black screen surround would be separating from the silver outside cover. After time it had progessed to separating the screen approximately 1-2cm. I have never dropped or damaged this laptop, and has had very minimal use over the last 3 years. I used to be able to click the screen back together when closing the lid quite easily. As of today it is very difficult to push the screen back together when closed.I have seen many posts on the internet about this problem. Does hp fix this problem? This laptop doesnt even leave the computer desk. Hardly gets used, maybe a handful of times a month for no more than 1hour at a time. I have been unable to use my laptop since November because I'm scared of the screen breaking.

Answer:Envy m6 screen/hinge

@kymberlym

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi I have an HP Envy 17-j130ea with the same issue as thousands of others, The left screen hinge is breaking and causing damage to the screen and body plastics which i understand is a common fault with these laptops and wonder who to contact to get an out of warranty repairMany thanks andy

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Hi, I purchased a Envy m6 in 2013 (now out of warranty).  Approximately 1 year ago I noticed the plastic hinges  would make a slight noise when opening the screen to 90degrees. I soon noticed the right plastic hinge was cracked and when open the black screen surround would be separating from the silver outside cover. After time it had progessed to separating the screen approximately 1-2cm. I have never dropped or damaged this laptop, and has had very minimal use over the last 3 years. I used to be able to click the screen back together when closing the lid quite easily. As of today it is very difficult to push the screen back together when closed. I have seen many posts on the internet about this problem. Does hp fix this problem? This laptop doesnt even leave the computer desk. Hardly gets used, maybe a handful of times a month for no more than 1hour at a time.

Answer:Envy M6 Hinge/screen issue

@kymberlym

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi everyone one, I am looking for advice/help. I bought this laptop (m6-n010dx) less than 2 years ago. I am so careful with my belongings, and this computer hasbeen babied. The left hinge blew out and now there is a big crack in the glass all around the hinge! I had to disable my touch screen because it is so messed up.  I asked my local repair guy and he said it is a very common issue, but the charge would be horrifying to repair. I am so disgruntled. I love HP, and have always bought their products. I am a bit of a brand snob!  Is there anything I can do?  Thank you all in advance. 

Answer:Hp Envy Broken Hinge + Screen

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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I purchased my laptop at the beginning of 2014. I have this problem (but in the right side), the screw  fell out of the back of my laptop.How can I fix it ? Thanks !

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Hello! I have always been a fan of HP however for the past couple of years since I have owned this product I have not been that pleased.  Like many others the right hinge on this laptop has been pushing apart. It has made a crack along the fault line of the plastic bezel surrounding the screen. I know this is a manufacturer's issue, there should have already been a recall, as it seems quite common. Right now I can't close my laptop easily for the fear that the hinge could worsen or possibly crack the display. My laptop has been not fully usable during the time I have owned it. I am currently outside of my warranty with HP however I believe due to the exceptional circumstances of this case and how common this problem is, I deserve a fix. I would also like to mention the fact that this laptop cost me a considerable amount of money at the time (650 pounds sterling). For a laptop of this calibre, you should be able to close the screen and have working hinges. Link to other users experiencing the same problem: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-m6-Broken-hinge/td-p/33... I am leaving this post as I am begging is there any posssibility of HP giving a suitable remedy. Possibly a quick fix for this for free. I know I am at fault in this scenario and would love a repair before I begin my computer science course in September. I actually do really like HP's products and have always recommended them however this... Read more

Answer:HP Envy M6 Right Hinge Causing Bezel around the Screen to Pu...

I can attach pictures if so desired.

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The screen hinge on the left side broke on Monday, and when I try to close the screen, it appears that it is bending the screen frame.  So I'm going to leave it open temporarily, for fear of ruining the screen.  Could someone at HP please be in touch with me about the options for dealing with this?  Otherwise the computer is fully functional, except that it is no longer portable, since I can't close the screen. Thanks!  

Answer:HP Envy M6 1125dx Screen Hinge Broken

@larrybrower

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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I like many others have the whole case cracking issue on my Envy - yes it is out of warranty but I special ordered and spent a bundle so that I could get 5 years out of it not 2.  I tried to extend the warranty but that was a complete CLUSTER and never happened - I have lost my job and cannot afford a new computer and use it for my part time job.  This is a home computer and moves from my home office to my living room - rarely ever leaves the house and is in pristene condition.  Trouble with the answers in this forum is that they are all PM's, except for the ones who have described how to take the machine apart which I can't really risk doing on my own.  Like Dell, HP quality has gone down the toilet!!

Answer:17" HP Envy Coming apart at the left near screen hinge

@scarymar

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, I am hoping for assistance with repairing or replacing the screen hinge on the right side of my laptop.  When I open the screen I can see the actual laptop body splitting.  Looking inside the screw hole I can see broken black plastic and and hear something moving inside when opening/closing. The computer is only about 15 mo old, so it is out of warranty, but since it's my secondary laptop I would have expected something as basic as the hinge to last a lot longer than this!   Does anyone know if HP is able to send me a free replacement part that I can use to fix it myself? Thanks in advance,Matt

Answer:HP Envy right side screen hinge broken!

Hi @matt167698, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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Hello HP,
 
I am deeply concerned - I bought a 17" HP envy but less than a year since
, the laptop is coming apart at the bottom near the Hinge for the screen to the left. I am afraid to open it because it makes a "pop" sound every time I open the screen.
 
God knows I have been extra careful with this laptop. Yopu will not find a scratch on it from bangs or things like that but am deeply scared of this 1200$ piece falling apart not even a year into my using it.
 
Can someone please advise where to repair this from?? I am based in Uganda but will be travelling to San Francisco and Los Angeles soon.
 
Please advise, am beginning to lose faith in the machine, and brand..
 
Jude Mukundane
[Personal Information Removed]

Answer:17" HP Envy Coming apart at the left near screen hinge

Wow, my 15" HP Envy looks almost exactly the same and the hinge is no longer fixed.  I assumed the problem was because I found a screw under the laptop yesterday but when I tried to screw it back in it went through the housing and inside the computer.  Apparently the screw then caused a problem with the fan and I need a fix as well.  I spent several hours this morning being passed back and forth between the US and Slovak companies because I'm a US customer currently located in Slovakia and according the the support desk I need to put my laptop in a box and mail it to someone in the US if I want it fixed because somehow, and god knows how this is cost effective, the fan for a computer that's sold in the US is not available in Europe.  I'm sorry I don't have a better answer to your question, but my experience suggests you may not get service in the US unless you bought your laptop there and if someone from Support tells you they will service your computer you should check with multiple people.  The first Support person I talked to assured me the Slovak's would fix my fan when he told me to contact them, only to find out after being transferred 4 different times that in fact they won't.   I wish you good luck getting your laptop fixed and I'll let you know if I find any decent solutions but so far all I've been able to figure out is that its likely better to spend my har... Read more

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My notebook have a problem with the screen hinge. the hinge is broken and need replacement but my warranty is over. How can I solve this problem? 

Answer:HP ENVY TS 15 Notebook PC screen hinge broken

It can be repaired at a shop. That should save you some expense.

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This seem to be a pervasive issue with these computers. I really don't want to risk  investing in more components, I replaced the bottom already since it cracked widen the hinge went. I see videos on the screen replacements and that seems risky if the component isn't an exact match. Where can you reliably get this fixed my son has been dealing with their computer for the past six months since he needed it for school we couldn't afford any downtime.

Answer:HP envy Hinge Brook and screen cracked

@Broz1965

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hello, 
 
I have the same exact problem. My warranty expired a couple of months ago. Even so, it would have been terribly in convenient for me to sent my laptop out and wait weeks on end to repair a problem that seems to just be a design flaw. The broken hinge has caused the entire bottom right corner of the sceen to break away. Please advise on options.
Thank you

Answer:ENVY m6-1178sa Broken screen hinge help

Hi @echoltiv ,
 
I have sent you issue to be escalated and do check your private message when a HP employee reaches out to you.Best,Russ




I worked for HP.

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Right hinge of my envy m6 is broken in a way that the two side covers of my lid separate when I close the lid. It's the same problem as requested by many others. I rely on my laptop for my work and cannot afford to send it for repair for a week. Any help would be appreciated. 

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How do I fix This HP ENVY? Both hinges have come loose .

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  Hello HP, I bought the HP Envy less than a year ago and now the laptop is comming apart at the top left corner. It makes poping noises when I open and close the screen. This is the laptop I bought for work (Software Developer), so I can not afford to be without a reliable machine. I am from the Eastern Cape in South Africa, and I am starting too loose faith in all things HP. What can I do? Armand van der Walt

Answer:17" HP Envy Coming apart at the left near screen hinge

I will ask to have your issue escalated.

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 The left hinge on my HP Envy Sleekbook 6 1083ca seems to make a "creaking" sound   and has separated the layers on the back of the screen  three times since I have bought this laptop, or approximately once a year. The first two times that this occured it was still under warranty. It is no longer under warranty and it was inevitable that this would happen again. The laptop has never been dropped or abused in any way. It sits on a desk and it is occasionaly moved to another room. I am the only person which ocassionaly uses this laptop and there are no children present. The laptop is still operating, however, the next time the cover is closed, the laptop screen will break and it will become unusable.  At this moment the screen is very flimsy and repositioning it would break it.  It seems as if this is a defect in this laptop as there are many other complaints of the same nature and with my own experience of having the screen break three times at the exact same place.  This is very disappointing of an other wise problem free laptop.  The laptop itself is defective and HP should do the honourable thing and assist its customers.

Answer:Re: Envy 6 hinge stiff and causing problem with screen.

@Sandra-Marie

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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My HP ENVY TouchSmart 15 Notebook PC screen hinge ,the part which connects to the keyboard, one side is broken. I am looking for spare part and fix it. Any HP branch close to San Antonio TX. My email: [Personal Information Removed]
. pls let me know.  thanks.

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I'm having the same problem as others with my HP envy 17. The left hindge has broken without any drops or setting it down to hard.

Answer:HP Envy Touch Screen left hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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The top left hinge of my HP Envy 17t notebook computer cracked resulting in the bottom half of the notebook computer coming loose whenever the notebook computerscreen is adjsted, opened or closed. Apparently this is not an isolated incident as I personally know of two others that have the exact same problem. Are there others that have encountered this same issue?  What remedies and solutions have been found?

Answer:HP envy 17t screen hinge quality / design flaw

@SteveC2

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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I have a cacked screen case and broken hinge on HP envy m6 laptop. The left side of the screen case and the hinge are broken. It first started of with the hinge then that caused  the screen case to crack. I need this repaired. Please help!!!!  Thanks! 

Answer:Cracked screen case and broken hinge on HP envy m6 laptop

@mcastro5

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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The left hinge casing on my laptop came off and was lost, and the black, plastic case for the screen is cracked and seperates from the screen when closing and opening the laptop. If there is a fix, I need it to be done quickly (I will pay for expedited shipping). I'm not sure if I have a warrantee on the laptop, it was a gift. The laptop is an envy m6. Any help would be appreciated.

Answer:Cracked screen case and broken hinge on HP envy m6 laptop

Hi @Amonsta5  I just sent you a private message. If you are not sure how to check your forum messages,  this post has instructions.

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So I have had this computer for a little over a year and a half and about 2 months ago my left hinge broke. I was out of the country studying abroad so there wasn't much I could do about it. After I got home I didnt have the time nor the money to fix it so I was just carefully opening and closing it. Well today when I opened it, the screen wouldn't light up. I really need to get it fixed fast because I am a full time college student and my classes depend on having a computer. What can I do? Oh I should say, it is not under the warranty anymore.Help please? 

Answer:My HP envy ultrabook left hinge broke and now my screen wont...

Hi destiny_sedwick, Welcome to the HP forum!   I have notified the appropriate people of your hinge issue.

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Hi there, I have been reading many posts on this forum, and apparently I am not the only one with this problem: My HP Envy 6-1010sa left hinge has decided to go askew and it's making the left bottom edge of my screen to spit, as I open/close the screen. I have not read about any solutionsfrom HP on my fellow-commentators, so I'm not sure what to do. As everyone else, my warranty has just expired, the laptop is only approx. 1.5 years old. The laptop works totally fine, and the screen is fine too and normally I am really happy with this laptop! But I am really worried now, I don't want the screen to get damaged even more! Can anyone, from HP please, tell me how to fix this? The hinge is not broken I think, it just seems out of position and I cant get it back in position and it's pulling the screen apart. I'm based in Amsterdam, is there a HP repair department in Amsterdam where I can go to? It seems like such an easy thing to repair, I just want a professional to look at it and I can't afford a whole new screen/whole new laptop! Many thanks for you help in advance! Here is an image that someone else posted, mine looks exactly the same! (how odd) Thanks, Susanne 

Answer:HP Envy 6-1010sa Left hinge broken and creating split screen...

@susanne2021
 
 I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.





I worked for HP.

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The right hinge broke on my ENVY m6. Now the left one is about to go. The waranty is up and I have noticed that this is a common problem with this product. I should hope that there has been a recall on this. HP should at least repair the issue free of charge (waranty or no waranty). I take great care of my things and my computer is no exception. Please give me advice on this one. I am extremely disappointed at this point.

Answer:Broken right hinge. Left hinge about to go on my ENVY m6

Hi @NeiCe , I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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Question: Hinge is loose

How should I go about fixing a loose hinge? I looked it up online, and found various tutorials for other types of HP laptops, but not my specific product. For this, ill give the full name just in case:HP ENVY x360 - 15-u111dx (ENERGY STAR)Is there a specific tutorial for my type of laptop? Edit: I forgot to change the subject and it wont let me delete the post, so I hope this doesn't get lost

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Question: loose hinge

I have a spectre with a loose hinge that flips back, and every time this happen the computer shuts off. Can i get this repaired?

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Question: Loose hinge

I am having trouble with one of the hinges on my spectre 360 it is loose and wiggles, any way of getting this fixed?

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Question: Loose hinge X41T

After owning my X41T for almost three years, the hinge has become loose. It wobbles back and forth about 1 centimeter and spins free if not at lock. Does anyone know how to fix this problem?

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I have a Spectra 360 laptop.  Bought about a year ago.  Although the hinge still holds my screen open it is loose at the internal connection.  One side came loose first, now both sides move about 2 mm.  Is there anything I can do? (The loose part is on the keyboard half.  Where the hinge connects to the screen seems tight.)

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The right hinge on my M 30 is to loose. I have tryed to dismantle the keyboard without succes, what to do?

Answer:Hinge on Satellite M30 is loose

Hi there,

the problem is that you cannot repair it only by tighten some screws. If the hinge on this model is loose then you will need new hinges and to exchange them, the whole machine must be disassembled since the hinges are partially under the palm rest and on the lcd installed.

So, if you want to fix that you should search for an technician which can fix it. Better solution would be to contact an authorized service partner:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Good luck

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The left hindge on my laptop is loose. I do not feel comfortable using it in tablet mode because I am concerned the movement will further agrevate it. It is limiting my use of my laptop which I use for my business. Can you please help me? Thanks,Lalania

Answer:Left hinge is loose

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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Hi HP, Product Name and Number:            HP Pavilion g7t Notebook PC  LX514AVOperating System installed (if applicable):       Windows 7 64-bitError message (if any):         NoneAny changes made to your system before the issue occurred:Routine updates from Windows I'd like to start off by saying that I am a big fan and a good customer of your laptops! I had been enjoying my Pavilion but unfortunately, that was short-lived. Even though I am a very caring user of electronics I was surprised when one day the left hinge for my Pavillion's lid came loose (I think a screw might have fallen off). From researching online I understand that this issue has been happening, a lot, to others as well. Before it gets worse and affects an otherwise well functioning computer, if you could please fix this issue. Before this issue occurred to my Pavillion, I have been regularly recommending HP laptops to family and friends. Going forward, as well, I would like to do so. I hope you are able to expeditiously fix my Pavilion's issue. 

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Hi- I've had my ideapad since late february. Its been a great laptop and I've generally been very happy with it.Unfortunately, about a month ago the hinge that connects the screen to the base of the laptop has become so loose that the LCD portion of the laptop will no longer stay upright without being propped up against something solid.  I purchased it from Newegg and they don?t except returns after the first month for laptops. Anyone have any suggestions?  Thanks   

Answer:Loose Ideapad hinge

Hi, Bets thing to do at this point is to send the laptop for service, never thought that an IdeaPad would have such an issue. Call tech support and have it repaired or replaced.

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Hi guys, Would like to ask any of your beloved T400 starting to develop slop or 'play'  on the top of the LCD after opening the Thinkpad already ?

Answer:T400 hinge getting loose

The Thinkpad hinge are renowned for its toughness any play or sloppiness in a new hinge, means problems, even my old 4 year old already dead T42 have no play in the hinge whatsoever. My T400 does not have any play in the hinge whatsoever.  I had a hinge in mine T60 replaced under warranty due to the play, and now it is wonderful once again. 

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Question: T430s loose hinge

I've had a T430s fpr about 9 months and the lid hinge became a bit loose some months after I bought it. When the lid is open it moves slightly back and forth freely. Is this a common problem? Is there an easy way to fix it without sending it for repair and waiting ages to get it back?

Answer:T430s loose hinge

Hi Ebologna,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing issues with hinges of your Lenovo ThinkPad T430s.
 
Refer the hardware maintenance manual to see how the hinges has to be reseated/replaced.
 
If there is no user induced physical damage, the warranty will cover the issue.
I would recommend you to contact our technical support for assistance.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Best Regards,
Mithun.



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I have had my HP Omen for about 8 or 9 months and slowly the hinge is becoming loose on the screen. So basically if i grab the screen to tilt downward it will move about and inch forward before the grips the hinge and start moving. LIkewise if I hold the laptop by its base and tilt it back and forth the screen will loosely flop back and forth about an inch without affecting the position of the actual hinge. Please advice me on how I can rectify this. I plan to have the computer for at least 2 or 3 more years. Best regards, Scott Georgson

Answer:Hp Omen Loose Hinge

@scottgeorgson

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: Loose Laptop Hinge

I notice my left laptop hinge is loose, as the screen has become wobbly and it is starting to become harder to open or close it. I am scared if I do not fix this the continous stress on the hinge will eventually cause the lcd screen to fall off the hinge and that if I do not fix this the other hinge will wear out faster by having to do all the work of the loose hinge.  I have looked everywhere online and could not find a video of how to get to the screws on my laptop.  Any help would be greatly appreciated, thanks. 

Answer:Loose Laptop Hinge

@Mordo58 To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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Question: left hinge loose

The left hinge is very loose, when i open and close the laptop it pops in and out and when rotating the screen somethimes the creen scrapes the body , the lid also soesnt sit perfect because of the hinge (all same problem diffrent symptoms

Answer:left hinge loose

@eddiesketti10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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One of the hinges on my two week old Yoga 11s is looser than the other. As I open the lid and push it back, the left hinge rotates somewhat, but the right one stays firm. Finally, once I reach 180 degrees, they level out. I can also equalise them by closing the screen back up somewhat after opening it. It's not a huge difference between the hinges, but I'm aware of it, and it's kind of annoying given i've only just bought it.  Is this single-hinge looseness normal? Is it worth getting serviced, or are both hinges going to be as loose as barn doors in a few months time?













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Answer:Yoga 11s loose hinge

Don't risk it and get it fixed, imo. If the hinge breaks, your computer is useless.

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Question: X230T Loose hinge?

I am constantly moving my computer between laptop and tablet mode.  After all of the twisting, the hinge doesn't seem to be as sturdy.  The screen is a bit floppier.  Does anyone know if there is a way to tighten the hinge?













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Answer:X230T Loose hinge?

Hi Bjc92,
 
Welcome to Lenovo Community Forums!
 
I?m really sorry to hear that hinges of your Lenovo X230T had become loose after continuous switching between tablet and laptop mode.
 
Please refer to pages 67 & 103 in this user guide to see how to remove or fix hinge cap/ hinges.
 
Also, note that the hinges on laptops often become loose through wear and tear and will result in a screen that will not stay in place. In that case, tightening the hinges alone might not help resolve the issue. The hinges may have to be replaced.
 
Hope this information helped!
 
Best regards,
Mithun.





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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My T42p has a wobbly hinge (right and left) holding the screen. It runs fine but if I do not get this tightened it may not for long. Please tell me what screws and instructions for what I need to do to get to the loose hinges tightened.Thanks

Answer:T42 with a loose hinge Please tell how to tighten

Have a look at the manual and video tutorial.  

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The right hinge on my Envy 17 Touch Screen has failed, causing the case to become separated and the lid to be nearly impossible to close. This is the second Envy 17 to fail in this way. About a year ago my husband's broke and HP spent nearly three months attempting to repair it before finally just shipping him a new one. This appears to be a flaw in the construction of the hinge assembly, and we have noticed that the newer models, such as my husband's replacement, have a much improved design in comparison. We spent about $1,300 on this computer (it has an i7 Core and 16 GB of RAM) and hoped it would hold up for a while. The laptop was great, but now it has become difficult to use without fear of causing further damage. Thank you for any suggestions.  

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Is it normal for some of the hinges to be slightly loose on the yoga 900? I wasn't sure since not all of them are loose. Also, I have one of the caps on the edge loose as well which I can take off and put back on (without it falling off easily). Not sure if it's worth sending it in... still on warranty. There is no cracking sounds etc. though and it is working properly.

Answer:Yoga 900 Hinge Loose Cylinders?

It might be best to send it in to get the entire hinge replaced under warranty. See this thread about the same issue on a Yoga 3 Pro where Amy of Lenovo suggested this course of action:
 
https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-3-Pro-Hinge-end-cap/m-p/2025331/highl...

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My left hinge makes cracking noise and has become loose. I have to press it close to the base because it separates. My screen, i have to be careful with because it doesn't wantot stay at the angle I like due to the weak hinge. Can you please assist?

Answer:HP 17 Laptop Left Hinge Loose

@S_Washington

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi: I received x1 carbon touch in late December. First I ran into touch screen issue. This issue was fixed by running a calibration program I got from my internal Lenovo support. Yesterday when I opened the laptop I heard a cracking noise and the hinge separated from the cover and screen is also loose. The screen is not cracked and laptop still works.Whenever I open the laptop the screen separates from the bezel. I push them together and they snap but always separate when I open or close the laptop.I showed it to my technician at work and he told me that warranty will not cover this issue as it is physical damage.There was not physical damage to my X1 carbon touch. Now we have to pay for new lcd bezel, hinge kit and rear LCD cover. These may be expensive and I have no way of knowing if this will happen again., After using Lenovo PC's for the past 10 years this is unexpected. I saw one more person who can the exact same problem. Let me know if you have any suggestion for me.

Answer:x1 carbon loose hinge bezel

Had the same problem on my daughter's X1 Carbon Touch (34xx). Disassembled per the hardware manual to see what was wrong. Turns out that the two right-hand-side hinge screws had detached from the cover because the brass fitting into which they were screwed had become separated from the cover (they were just wedged into a plastic hole), effectively freeing the cover. Not impressed with the design. Am investigating brass-to-plastic glues...

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Hi, I've noticed over the past couple months that my laptop's hinge on the left side was coming apart, which was concerning. I just recently realized that this was not my fault, but instead that 2 screws on the bottom Near the hinges are actually missing. I don't know if they have always been in there or if they fell out, but according to these forums, replacement screws won't work because the part they screw into is broken or something? My warranty has been up for awhile and I don't really know what to do about this to get it fixed? Any help would be great!











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Answer:Screws missing and hinge loose

It is a 15t-j000 series laptop which lets me find the right Service Manual, at least.  15t-j000 Manual You need this part:  (2) Display hinges (includes left and right hinges, left and right hinge covers, and leftand right hinge brackets    720548-001 Hinge kit $20.26 on eBay Page 55 shows that the screws are Phillips PM 2.5 x 5.5 screws You can buy 15 of the screws for $1.86 here: http://www.laptopscrews.com/M2.5x5.htm See page 59 forward for removing and accessing inside the screen panel to replace the hinges.  If this is "the Answer" please click "Accept as Solution" to help others find it.  

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My Asus laptop is a few months old and the screen hinge seems to be getting looser and looser. It's not falling over or anything, but definately not as steady as it once was - you can wobble the screen a bit backwards and forth when it's up.My laptop is very similar to this:click herebut I'm not sure how to tighten up my hinges as I can't find how to get to them - presuming that it's loose hinges rather than just worn hinges.It's not a problem at the moment but I'd rather make sure I can fix it now, and if I can't do myself, send it off while it's still in warranty.Any help would be appreciated,cheers.

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After I have been using spectre x360 for a couple weeks, I noticed that the hinge is quite loose particularly at 90 to 180 degrees. And I can wobble it at some point without using any force. Moreover, when I hold the base while the screen is more than 90 degrees and shake the notebook a little bit, the screen will bend far to the back. It looks like the hinge is too loose and can not hold the weight of the screen. Is there any way to tighten it?Thanks.

Answer:Loose hinge on Spectre X360

@johster
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar

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The left hand hinge on my wife's HP Spectre X360 is loose. It looks like the right hand hinge is taking most of the weight and the screen leans slightly as a result of this. It has been like this for a number of months, but is starting to get worse. Unfortunately, I didn't report it previously and the warranty ran out just over 2 weeks ago. My concern is that not only is the left hand hinge getting looser, the additonal weight on the right hand hinge will lead excessive wear and the risk that this hinge will fail as well. is there any way HP will repair the faulty hinge, as it appears to be a known issue.

Answer:HP Spectre X360 Hinge loose

@keybaud

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, I bought my HP Spectre x360 on February 1st, 2016. In the past few weeks I have noticed that both hinges have become loose and pull away from the lower portion of the computer. I am worried it will break completely in the next few months. I tried going to the support page on the HP website but contantly get a 404 error when I select my computer model. This was a large purchase for me and I am not happy that this premium product is having hardware issues in less than a year.

Answer:HP Spectre x360 Hinge Loose

@JStearns

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi,So recently i started noticing that my hinge on my spectre was loose. Whilst i decided to try look past the issue and use the laptop normally, over the past couple of days the issue has magnified and i have noticed that it is at the point that when my laptop is closed. The screen doesn't align with the base.I haven't dropped it, nor have i excessively open and closed the lid or even for that matter used the 360 degrees tablet function.I am still well within my warranty and was interested in seeing as to what my options are, given the amount i spent on the laptop.Regards,Dylan

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Don't know what name to give it, the display, the screen - the clear plastic you look at - has come loose on the right side so now I have dust inside/under that cover that won't go away.  I've found lots of references to bad hinges but no others with this problem. And of course, my warranty expired 5 weeks ago. Any ideas?

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The center part of the hinge on my Lenovo Yoga 3 Pro, which I've had for about 4 months, has come loose. It wouldn't really bother me much except that it's really sharp and I have cut myself on it. Is there a way to put back in myself or what can I do?













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Answer:Lenovo yoga 3 pro hinge loose

My advice would be to get it serviced under warranty...

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 The right hinge of my HP pavillion m6 1035dx entertainment notebook pc. What is the most economic way of fixing this simple issue. I figure I would go straight to HP as, business to customer, to ensure a better customer experience that is more frictionless with less obstacles. I bought this laptop as manufactured refurbed and assume maybe the hinge was loose in the first place because I have kept good care. I plan on upgrading the internal hardware as well but I need to make sure that the hinges and rest of external casing is dexterous and durable. Moreover, I can't find a reputable third party that I trust. So, I am going directly to HP. Please reply to me and give what options I can use. I figured I can just send my Laptop to HP and HP fixes it and sends it back or if there is a reputable third party HP can recommend. However, I strongly believe that HP is a better option in both HP and my interests. Third party is just a middle man that costs more not only for me but as well as for HP. Thus, no need for a middleman and I strongly believe in a simple customer experience and customer relations. otherwise, HP will be tarnished in customer service. I can't even talk to a representative about my issue. At least, from my experience on the Website and is just forums. Please reply back on my hinge issue it is a very simple task and should be easy peasy on a two way road of customer to brand image. 

Answer:right Hinge is loose on HP pavillion m6 1035dx. What is the ...

@KCarpio13

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi. It just happened by itself. How to remedy this? Mind the laptop is working fine and it's possible to squeeze the parts back into their position with the fingers. http://i517.photobucket.com/albums/u340/Kolobolo123/loosehinge.jpg

Answer:X121e loose hinge as on the picture

the hinge mechanism cracked the casing, usually squeezing the split casing won't help with the problem.

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I've had my y550p for 8 months now, and I just recently started noticing a huge ammount of wobbling. I just called in customer support to send it in for a fix, but the guy wasn't very clear on whether or not I could remove my harddrive before sending it in. He just said remove the battery and a/c adapter. I'm pretty sure I can remove the harddrive but I just want to double check to make sure. Also, After my warranty wears off, I eventually want to be able to fix a wobbly screen myself. Does anyone know where I can find a set of instructions to tighten the hinges?

Answer:Lenovo Y550p loose hinge

back-up your data to another hdd or dvd.i do not suggest you to remove the hard due to technical support has to control it.http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/y550-hinge-issues/m-p/225650http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Y510-Replacing-Hinges-Howto/m-p/236524#M2339...

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I power up my DV7 laptop but the screen doesn't come on readily. I noticed that the left hinge near the power button is not stable. It appears to be moving rather than pivoting. If I move the screen a bit, it comes on. Any movement of the screen causes it to either flicker or go blank. I connected the laptop to a external monitor and it works okay.Can someone tell me what might be inside the laptop that would cause this? Is there a switch or contact that tells the system that the laptop is open? I hesitate to try opening the back or to send it out for repair before understanding what I', facing. This machine also has a tendency to run hot. Is that the norm? Fan seems to be working but I put a cooler underneath just in case. Anyone out there have experience with this type of problem?

Answer:HP DV7 hinge by power button is loose.

@EXPLORERRUSS

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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The screw on the back under the right side hinge has become loose and fallen out twice.I put it back in the first time nice and tight and tightened all the other screws. It just fell out again!  This is with gentle handling.  And it took less than a month to wiggle loose.Would using a little Locktite blue on the screw when I put it back void my warrantee? 

Answer:Y50-70 loose bottom screw under hinge.

No, the use of Locktite blue won't void the warranty and is probably a very good idea since this is a reoccurring problem. Be sure to just use a tiny dab on the threads.

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 Hi,  I have noticed that the hinges of my laptop are relatively loose, compared to when I first bought it.I still have no problems using the laptop, but loose hinge is not the most pleasant thing for a laptop.  Is it covered by warranty?Or, can I tighten the hinge by myself?  Thanks in advance.

Answer:Loose Hinge - Can be repaired under Warranty?

How loose? Depending on the region of the country, this may or may not be covered under warranty.The hinge has to be swapped, it can't be tightened.

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Hello, I bought the T61 in 2008 with 3 year warranty in USA. My T61 is showing the loose hinge problem which has been encountered by many other forum users. Right now I'm in Chennai, India and the Lenovo warranty center in Alwarpet, Chennai says the hinge problem is not covered under warranty. Could any one from Lenovo confirm this for me. Thank you, Thaniks

Answer:T61 Loose Hinge - Does the warranty cover this issue?

Well i was once told that Lenovo don't cover hinge problem by the Lenovo service personnel, but then on my second attempt and through some coercion they said yes. Mark_Lenovo did mention that the loose hinge is within the normal repair parameter, while many people in the USA have the hinge problem repaired under warranty. This is the message that Mark_Lenovo sent me regarding the issue of hinge and warranty. ------------------------ The hinges should be covered under warranty.  Sometimes the staking of the pin inside the hinge fails - we have several designs - some are "D" shaped which can become rounded, and some are epoxied I believe.   It is also possible that the screws have loosened which hold the hinge to the LCD frame or to the chasis - the locktite did not hold.  If you are in warranty, I would expect us to cover this unless there were visible signs of abuse (like dent or abrasion from being dropped). ----------------------------

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Hi,  I have had my spextre for just over a year now. About 6 months or so ago I started to notice the screen wobble a little more, I played it off as nothing. Not so long ago I notice the left hinge is loose, and that is the source of the wobble on the screen. It seems as though the left hinge can be pushed in towards the laptop a couple of mm signlalling to me it is not properly secured. Is there a fix for this? TIA!

Answer:Left hinge loose on spectre x360

@Sicari

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

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I have a t440sHinges have become quite loose.Are these still covered under warrantyonly 1.5 yrs old.Being told by lenovo its not covered. 

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Hi,

the hinge on my 2410-603 notebook has worked loose to the point where it will not stay up unless i lean it against something. I was wondering if i am able to tightenen this somehow or whether it would need replacing. Anyone have a guide of how to get at the hinge??, or anyone know how much a replacement one is likely to cost??.

I have searched on the net however havn't been able to find anything as yet.

Thank you in advance,
Jamie

Answer:Loose/Broken hinge on my Satellite 2410-603

Hi,

unfortunately it?s not possible to tighten it, so you will have to purchase new hinges.
I suggest you following:

Look at ebay for such machine you have (maybe a defective would be good) and let a technician exchange it or ask an authorized service partner how many an exchange of the hinges will cost.
If you need a link to find a ASP then you can try it here:

http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?subs=tais

Good luck
Cheers

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Dear Lenovo team,  Please help me out here. I have Lenovo G40-80 laptop which I had bought roughly an year ago. I had given it for maintainence and cleaning at a lenovo centre. Now the status of this laptop is its screws have started getting loose and the hinge on the right side of screen has come out. I checked it on lenovo international and it is a much more common problem than anticipated. Apparently, there is some issue with design. Please help me here. The laptop is breaking apart and even though it is under warranty, I have been told it is not covered. Please understand that it is not my fault, but according to lenovo's international forum a design fault. Urgently need help!!!

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Good evening, i own a X200t on which the hinge appears to be kind of loose. When opening the screen and letting it in a position before 90 degrees, it falls back some centimeters (3-4 cm). Also, when standing on a table in laptop-mode, the display is wobbling with every little movement of the desk. It's annoying (esp. when using it in train) compared to my former X200s, which was rock-solid. Is this typical or should i call Lenovo Service ? Kind regards, pepun.





X200t

Answer:X200t - Display wobbling - Hinge loose?

I don't think that's normal.  I have a new X200t and the display does not wabble like that, although it's *nowhere* near as sturdy as a T-series that I have access to.

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Hi, The left hinge has started to come loose. The monitor sometimes falls while I am using it and it wobbles and creaks with every tiny movement. Is there a way to fix this?  

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I purchased a Spectre x360 almost two years ago (Sept. 2015) and the laptop worked fine. After about two months, I noticed the hinges did not line up as cleanly but the laptop still opened, closed and folded back without issue. I recently opened my laptop and noticed that the right hinge is shaky and that the screen wobbles a lot because of it. This seems to be a purely physical issue as I "pop" the hinge back into place and it secures. While the screen is still shaky, I am less worried about it this way. I have never dropped my laptop, haven't travelled with it and it sits flat on my desk 99% of the time. How should I proceed? Thanks for your help in advance.

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Hello to all,

I have a 7 yr old Sony Vaio GR370 laptop with a loose hinge. When
the laptop is open at any viewable angle, there is about 1-1.5in.
of "play" on the LCD portion of the lid. It stays up fine - it's more of an
annoyance then anything else.

Is there any way to tighten/repair/replace the hinges ?

thanks in advance !

sigr912
 

Answer:Solved: Sony Vaio - Loose hinge

I'm just guessing, but I think you're missing a retaining screw that holds the hinge post in place.
Look at the back of the machine to see if there is a place for a screw that is missing.
 

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Very frustrated with this...I opened the laptop gently as I would always do  and the hinge on the left side of the laptop just snapped and popped out of the plastic monitor frame.  The design of the hinges are just terrible and i can now see how they work because the case has been damaged just from opening and closing the laptop.  I can now see inside the whole left side of the case.  To top it off I have already invested considerable time into upgrading the OS to Windows 10 and customizing and installing software on this laptop. I cannot close my laptop entirely since the screen closes on an incorrect angle. Since I am out of warranty, is there any way to fix this problem? After reading several posts, it seems to be a common problem with the envy models.

Answer:HP ENVY dv7-7233nr Broken Left LCD Screen Hinge; Left side o...

@phosfate00

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Got my X1 Carbon for a month now.And I discovered my bezel is a bit loose on the lower left corner.Created a support call with lenovo and send them some pictures. Got a call back today and they won't fix this under warranty. (I even have 3 year adp on the laptop)When I asked why; 'We have send the pictures to another department and they refused this'And when asked to get transfered to this department/someone who can tell me why they can't help me.I can make a complaint via email but that's it. Any help ?Pictures :http://tweakers.net/ext/f/3RfVIsFZPQVZfgyGSlazYkJq/full.jpghttp://tweakers.net/ext/f/6XqojdIJvb4sSS300XkWc1Dc/full.jpg The issue can be related to a keyboard replacement I had the first week. (the onsite engineer had to dismantle the whole laptop)













Solved!

Go to Solution.

Answer:[x1 carbon] loose hinge/lcd bezel - warranty denied

If the bezel is separating from the screen, it isn't the first report.  I don't understand why Support would deny service unless they are suggesting you return it.  

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I have had my laptop for just over a year and I have never transported it anywhere, as I just leave it on my desk. However, when I opened up my laptop today, the left hinge came off loose. Now the left corner of the screen is very loose from the screen border. Would HP be able to fix it, even though the warranty for this laptop has just finished 2 months ago? I am concerned, because I haven't done anything to it and it was very sudden. I'm pretty sure that it's a manufacture fault and this is an issue. The product has become unfit for purpose, because I can't close it and take it with me anywhere now.  I would like to hear back from someone. Thanks

Answer:Left hinge is loose and the laptop won't shut without breaki...

@glitter00

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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 So I got a brand new13 inch HP Spectre X360 on August 24. I really wanted this laptop over the Mac because I felt it was lighter than a Pro, more powerful than an Air, had a great display, plus was more vessatile than the two due to its rotation capability.To my disappointment, I quickly found out the trackpad seemed loose (you could feel a slight rattle by lightly pressing down the middle). 15 days later, I exchanged it at Best Buy only to find, low and behold, my new one having the same exact issue with the trackpad. Not only that, but I feel that even the screen hinge is ever so slightly loose. Not that it moves in laptop, tent, or presentation mode -- but when I type quick I feel the screen shake just a tiny bit. Moreover, when in tablet mode, the two halves of the computer (the screen and back of the keyboard underneath it) don't stick together. They pry apart about an inch. I called HP and they said it could be my particular local Best Buy bought a bad bunch or something? I did see other threads on here with people complaining about the trackpad, and some have suggested that there are some 'malfunctioned' unitss and that if one were to keep exchanging, they would eventually get a good one. I also have slight cackling of speakers without headphones when playing music. So should I exchange for a second time? Would Best Buy be upset -- do they have a limit on this sort of thing? And if it helps, I have the three year warranty/Geek Squad tech support package... Read more

Answer:HP Spectre X360 loose trackpad and hinge issue?

@daned

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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To any staff, Long story short, the hinge on my Thinkpad T61p were getting loose (it was moving back and forth) and upon a quick serach, apparently it was a known issue on these laptops. As my warranty was nearing its end, I quickly called Lenovo to have this repaired. Because I was promised that this repair is going to be finished within 5-7 business days, I decided to go ahead and send it away depite that my major requires it 24/7. I've received a box next day and I sent it away on Jan 9th, 2008. I called in today to see what's happening but this employee, who rather got really irritated that I called in, couldnt find my info for 30 mins. After finally finding my info, he mentioned that the hinge is backordered. I politely asked him when I can get the laptop back but he said it could take days.. weeks or possibly up to months.  The sole reason why I sent this laptop for a repair was because they said the turnaround repair would be fast and I believed his word. It's quite dissapointing to hear these kind of delays in repair process when I need this laptop ASAP. There are actually 2 ongoing cases regarding my laptop but none of them are being solved at the moment. The 6 cell battery, which just died a few days ago, was replaced by a 9 cell from Lenovo. I called about this issue as well and hopefully they can get this straightened out. How long does it take for a "back ordered" parts to arrive at the depot? It's really hard to imagine how the depo... Read more

Answer:T61p loose hinge on repair... back ordered.

I called IBM again but no progress.. No one seems to be taking any responsibility about this matter.Message Edited by don_lee103 on 01-14-2009 07:57 PM

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