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Hard Disk Failure - what is cost to replace hard drive in 10...

Question: Hard Disk Failure - what is cost to replace hard drive in 10...

Product # LR656UA#ABA - warranty expired. Ran system test at boot up error message (F2 Hard Disk Test)... Hard disk failed the test. How do i get hard disk replaced A.S.A.P. (i need it "yesterday"!) and how much does it cost?Thanks. Rebecca

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Preferred Solution: Hard Disk Failure - what is cost to replace hard drive in 10...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Product # LR656UA#ABA - warranty expired. Ran system test at boot up error message (F2 Hard Disk Test)... Hard disk failed the test. How do i get hard disk replaced A.S.A.P. (i need it "yesterday"!) and how much does it cost?Thanks. Rebecca

Answer:Hard Disk Failure - what is cost to replace hard drive in 10...

Hi Rebecca, Contact an HP Service Center or a PC or laptop shop and ask them that. This is not a business unit of HP We do not provide prices for HP's services. We are volunteers. If you want to change it out yourself, then that is a different matter.  We can advise you as to what type hard disk or SSD is needed and show how to replace it.  

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I recently dropped my laptop and now I get a short dst error. I've been told the only solution is to replace my hard drive, I want to know how much a replacement will be for my hard drive. Thanks in advance.

Answer:Cost to replace a failing hard drive

Where do you live (country)? The market varies a bit but if you live in a major US city and can do the labor yourself it is somewhere between $50 and $150, depending on the size and speed and quality of the drive you choose for a replacement. let us know if you need a service manual and a link to buy a drive. 

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Hello,In Feb 2015 I bought a new Ideapad Z710 20250 1TB 16GB ram with win 8.1 64 preinstalled.  I always kept the original partitions being C (system OS) & D.I had a OneKey recovery/back-up in place both on local hdd & external drive being a Seagate Backup Plus 1TB.  Antivirus was a licensed fully operational AVG. Everything went smoothly until a given day in June when after a regular start-up I got a blue screen with error code 0x0000001 and the message that some vital files were missing & corrupt as well, that it wasn't possible to connect to any recovery media even when the external drive was properly connected.  Restart & Novo button always resulted in a slow looped return to the same blue screen.  The only options I could still access from the Novo menu were bios & boot order (changing priority boot to ext drive didn't help a thing).  Since then I haven't been able anymore to enter windows mode.  The other regular repair/refresh/cmd etc options were no longer available or accessible. Purchased recovery software such as NeoSmart's EasyRe & Numus Software's Data-Recov-Boot-disk both managed after a very lengthy & 'clunky' process to access the system but all repair failed or was claimed impossible & recovery of data scrambled or again impossible.  EsayRe reported repeatedly the same broken/corrupted file records during the dos repair process (I forgot to take note of the exact details). Today... Read more

Answer:Ideapad Z710 hard disk failure: repair or replace?

Hi VerDim,
Welcome to Lenovo Community Forums!
By the sound, This seems like a Bad HDD, I strongly suggest a Replacement via a warranty claim And this will also include a Recovery CD together with it.
You can call Lenovo Technical Team to get assistance with the HDD replacement
But If you want to really check the HDD first.
You can try running Seagate tools to check the HDD health and functionality.

Download the SeaTools for DOS ISO file
Use 7-Zip to open the SeaTools for DOS ISO file.
Extract the SeaTools.ima file to your hard drive.
Rename the SeaTools.ima file to SeaTools.img.
Use Image Writer for Windows to write the SeaTools.img image file to a USB drive on Windows.
Now you can boot off of this USB drive and run SeaTools for DOS.

When you run the USB to the Lenovo
Follow this guide on how to enable Legacy USB boot,
Spoiler (Highlight to read)
Inside BIOS
    Under Boot Tab
          Change Boot mode to Legacy
           USB Boot should be enabled
    Under Security
          Secure Boot Has to Be disabled
In case the options above are grayed out in your BIOS, Got to Exit Tab and Change OS Optimized Default to Other OS
and check the options again.
Once All are Set Make sure to save all changed by hitting ... Read more

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Guys I am looking to replace the hard disk in my HP Pavilion dv6 laptop with an SSD drive to improve performance. Can someone please advise what interface/size/height/dimensions that is required for successful installation. Please also advise any additional information that I might require. Thanks in advance,T  

Answer:Want to replace hard disk in laptop with SSD drive

actually you can't upgrade there are differnt slots for SSD,means its coonecting port with motherboard is different.

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Hey all,

Lacie bigdisk ethernet 1tb took a dump.... I want to replace it with another hard drive but don't know how to install and put the right portitions on the new drive so that it may detect and read the information from the lacie console.

I know that it is a linux based, and i have the gls files just need to know the next step.

Any help or idea's would be great thanks.

Answer:HELP! need to replace hard drive in lacie big disk ethernet

Do you mean you physically are unsure how to put a new hard drive in the system?

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The 32-gigabyte (GB) NAND flash-based solid state disk (SSD) can upload and download data quickly and quietly as it uses instantly-accessible static NAND flash memory instead of the rotating discs found in hard drives.

SSD weighs only half as much as a hard drive, reads data three times faster and writes data 1,5 times quicker, it said.

It consumes a mere five percent of the electricity needed to power a hard disk drive and operates silently as it requires no motor or any other noise-making parts.

Answer:Samsung develops drive to replace hard disk

Awesome. Solid-state memory needs to replace ferromagnetic plates of glass. Methinks this step in technology is long overdue.

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It appears my hard drive is beginning to fail. How do I access the interior to replace the drive? Acer Aspire 5600 U   [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

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Hello all,

newbie here, someone can help me out :). My desktop sudden won't turn on then I replace the power supply and power is back on however i see this message when screen boot up.

"Hard-disk drive failure
Diskette driver 0 seek failure"

press f1 to continue and f2 to enter SETUP. If i press F1 go back to the message above.

Dell Inspiron 530s desktop, window xp

many thanks

Answer:Hard-disk drive failure and diskette drive 0 seek failure

If you've verified that all devices are plugged in to power and the correct cable (ie floppy cable for floppy and ide/sata for HD), then it's possible that the power supply failing could have damaged the circuitry on the drives.

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Hi, i want to replace my Solid State Disk with a regular hard drive. But I found out, that the Carrier in the HDD Bay for Solid State Disks doesn't have the form factor for a regular HD. My new Drive ist a   Seagate Momentus 7200.4 500 GB 6,4 cm (2,5 Zoll) interne Festplatte HDD S-ATA 300 Mbit/s 7200rpm 1... Any Suggestions where i can get a proper HD-carrier for the Bay?Thanks in Advance,Sebastian

Answer:x200s Replace Solid State Disk with 2,5 SATA Hard Drive
you need something like this. 

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I ran Dist Test in system diagnostics and read failed. Error log read Hard Disk Failed id# osng6c-5r76hw-xd6v4k-6odpo3 then next line same id but tune up failed then run in failed

Answer:SMART Hard Disk Error detected an imminent failure Hard Disk

Confirmed, You have a bad drive.

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My company's computer needs to be patitioned and reformat. The system is still working well. I mean, nothing wrong with anything (weird huh?). Ok the hard disk just need to be 'split'. I mean, make drive C & D on the hard disk. I know how to do that... easy... Then the HD need to be formatted & reinstall windows XP. Ok, easy too..

But the main problem occured before I do anything (partition & format). I have my own bootable CD that I usually use for partitioning & formatting.

Ok, i insert the CD & restart.
I went to BIOS & changed the boot order (1st boot: CD-ROM, 2nd: HDD-0 & 3rd: Floppy). Then restart again.
Ok the bootable CD is excellently loaded.
I typed fdisk, then came the first problem. it says something like 'no fixed disk'. I exit fdisk.
Then I typed format c:, 2nd problem occured. it says something like, 'invalid drive'.
I forgot the error message because the pc is in my office right now. I'm currently at home 'begging for help' So the error message is not accurate. sorry..

I think, if I run the CD, the hard disk will not be loaded (or should I say, hard disk failure). & If I take off the CD & restart again, change the BIOS (1st boot: HDD-0) then windows will load! Weird right?

I don't think my CD is 'corrupted' nor broken because I tried to run the CD from another PC. Yes, I can access the C drive from that PC.

Does anyone have any idea of the ... Read more

Answer:Can't format hard-disk nor do partition when using boot disk. Hard-disk failure

It sounds like it might be the bootable CD you've created is not picking up the HDD's/partitions.
To eliminate this as a posibility travel to bootdisk and grab the WinME bootdisk and boot from there. If it picks up the HDD you can FDISK and Format from there.
The other option is to boot using the XP CD and let it handle the formatting/partitioning duties...


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My dad's laptop became unresponsive and then wouldn't boot at all,I can't open neither Windows 7 nor Ubuntu .All I can do is boot Ubuntu from a USB drive, it turned out that I had 84 bad sectors in my HDD.Any help is appreciated.

Answer:Hard Drive disk failure help

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Hi, I bought a new computer about a 3 weeks ago. I have 2 hard disk drives: Seagate 1000GB 7200.11 32MB
Western Digital 150GB 10KRPM 16MB
and two days ago, the Seagate hard drive isnt being recognized/seen by the computer. I have an Asus P5Q3 Deluxe mother board. Please help

A week before this problem I was getting alot of BSOD's and freezes, turned out to be faulty RAM, but added this in case it might help.

I have never had this problem before... I unplugged and replugged the hard drive, and switched a cord that links it to the motherboard. I have also tried putting the cord into a different SATA port but it didnt work, I didnt try a diff power cord yet, but I will see if it works or not and post it

PS - I'm not very computer technical or w/e, but please help

Answer:Hard Disk Drive failure, help plz!!!!

Install it in another computer and test. Did you upgrade the BIOS on that motherboard? Does your board support that size hard drive? Many don't support 1000 GB hard drive. BSOD and freezes could be BIOS and driver conflict.

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Hi. I used Y50-70 touchscreen around 1y3m. Yesterday I opened the laptop, I got the message Hard disk drive failure.  What should I do next step?  Now I don't have any warranty and Lenovo didn't give me recovery windows so if I change the hard disk, I have to buy a new windows ? Thank you

Answer:Y50-70 Hard disk drive failure

Hi koursong,
Welcome to the Community Forums.
During the first week of a new system , we usually receive reminder pop up for creating back and recovery media for windows 8 , but seems you were not able to create one initially.  Can the machine still boot on Windows?
Will One Key recovery creation still work with the Novo button (page 3 ,23) ? 
If so then you may want to try creating a recovery disc still. And try the product key recovery tools. 
Its always best if you would be able to back up too. 
If not , most likely it's either you call in support to order a recovery media set. You may also download the Windows ISO for a clean installation on a new harddrive .
The ISO image is free for download but the product key are the ones we need to pay. Since you originally have purchased an OEM version , product keys are embedded on the system. (Microsoft no longer have the product keys on a sticker since the release of Windows 8 ) .
The trick here is extracting it. You need to boot to a rescue disc or USB and extract it first , you would need the keys to download from microsoft.
Highlighted links would give a more detail step to do it.
Hope you would be successful on doing that , as I did with method 2 . This step would likewise get you an idea on how to rebuild back your computer before going to last option of purchasing recovery disc.
Let us know how it goes.

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Hey!, im new sorry =(
But i recently bought a WD 640 HDD to replace my old 100 GB seagate and i ran into trouble. i installed or thought i installed window 7 on the new HD (most likely did) while the old Harddrive was still connected to my case which had window 7 already. But when i decided to take out the old harddrive and i boot up my system all i get is "Disk failure, Boot something insert system disk and press enter". Even when i do insert my windows 7 disk it still does not work. it just brings me to the upgrade/install windows 7 pro screen and i do not want to reformat. But if i have to i would. So how would i be able to run my computer without the old hardrrive? Thank YOUO!

Answer:Disk Failure with new Hard drive

Quote: Originally Posted by SevenRocks

Hey!, im new sorry =(
But i recently bought a WD 640 HDD to replace my old 100 GB seagate and i ran into trouble. i installed or thought i installed window 7 on the new HD (most likely did) while the old Harddrive was still connected to my case which had window 7 already. But when i decided to take out the old harddrive and i boot up my system all i get is "Disk failure, Boot something insert system disk and press enter". Even when i do insert my windows 7 disk it still does not work. it just brings me to the upgrade/install windows 7 pro screen and i do not want to reformat. But if i have to i would. So how would i be able to run my computer without the old hardrrive? Thank YOU!

Win 7 probably installed the boot files in a hidden partition on the other drive. You can do a repair install from the win 7 boot dvd to fix that.

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Please forgive my ignorance, I am fairly computer illiterate beyond their most basic uses.

When I turn on my Dell Studio notebook (Windows Vista Home Premium), I am greeted by a black screen that tells me something along the lines of "Hard disk drive failure imminent. Please back up data, etc." and to press F1 to continue.

On the next screen I am prompted to choose starting the system in 'Safe Mode', 'Safe Mode with Networking', 'Safe Mode with Command Prompt' or Normally. Above that it says something along the lines of "Insert your operating system disk and select language and then repair." I do not have any operating system software, repair disks, etc. I have Windows Vista Home Premium (64 bit, I believe) as an operating system and never created a repair disc(s).

Once I select either of the Safe Mode options or to start Windows normally, the screen then turns black and starts all over again at the "Press F1 to continue" screen.

I don't necessarily care about data recovery as I have backed up all of my files, folders, etc. on an external hard drive. I also very stupidly never set up a restore point.

What choices do I have, or steps I need to take, at this point to restore my computer to factory condition with nothing personal besides the operating system installed?

Also, if it may be possible to repair the problem and restore it to the point it was at prior to the problem, I am open to suggestions on how I would be able to do that as well.... Read more

Answer:Hard Drive Disk Failure

You need a new hard drive asap. Along with it you need a reinstall of the OS and your apps. This is a hardware issue and is not something you can fix.

I would suggest its time to talk to someone at a local computer repair place.

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My computer started to work really really slow so I start uninstalling programs and running antivirus but nothing made it better.. I run a HP support check from my pc and I got Hard Drive disk failed "Failure ID: GGAB1T-81X8JB-MFPX61-60FP03"also my task manager says "disk %100 use" in red the whole time..Please I need a solution ASAP because I use my pc for business, and also I need a way to extract my files, at the moment my pc doesnt take any flash drives or external disk to copy and substract my files safely.

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My computer started to work really really slow so I start uninstalling programs and running antivirus but nothing made it better.. I run a HP support check from my pc and I got Hard Drive disk failed "Failure ID: GGAB1T-81X8JB-MFPX61-60FP03"also my task manager says "disk %100 use" in red the whole time..Please I need a solution ASAP because I use my pc for business, and also I need a way to extract my files, at the moment my pc doesnt take any flash drives or external disk to copy and substract my files safely.

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I HAVE A TOSHIBA TECRAA7 WHEN I TURN IT ON I GET MESSAGE ''SMART failure predicted on hard disk..... WARNING: Immediately back-up your data and replace your hard disk drive. A failure may be imminent.Press F1 to continue.when i press F1 i still cant continue, is my hard disk definately had it, or is there a possible repair rather than to replace.


They normally cannot be repaired. You should get a new HDD and while at the computer store also get a 2.5" to IDE connector cable. This will allow you to hook up that laptop HDD to a working desktop system and with a little luck you may be able to retrieve your data.

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Can someone help me an advise . I want to change the original hard drive broke with a SSD drive .I would like to know what model I need and if it is comaptible with my Ulrbook HP ENVY 6 Model 1201 SQ .Thank you in advise.  

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Windows XP sp2 wont boot from hard disk.

After much to do turns out my computer doesnt recognise the hard disk.

I have a seagate 500Gb SATA hard drive, its about a year old, the computer doesnt get hot in the slightest and it shouldnt be dead. I checked the wiring, as far as i can see, its all fine.

only conclusion i come to is that my hard disk is kaput which it shouldnt be. Can anyone give me any other possible solutions to try out before i cry and/or spend money on a new one? theres a lot of data on it i dont want to lose.

If not, ill plug it in to another computer to check, i havent done that yet because it will take me hours - i can only unscrew the hard drive from one side without rearranging the room.


Answer:Hard disk boot failure -> computer won't recognise hard disk

Is your Seagate the 7200.11 series?

We've been seeing a lot of harddrive issues layely that has nothing to do with the drive itself but bad SATA cables aas the cause. Do you have another one you can switch out?

When you say the computer doesn't recognize it we're talking the BIOS here, correct?

Another suggestion is what you have already suggested but I would "slave" it in antother system and see if you can access it that way.

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When I start up my laptop I get the following message "Smart Failure Predicted on Hard Disk 1: Toshiba MK326 3GSX-(S7).
WARNING-Immediately back up your data and replace your hard disk drive. A failure may be imminent. Press F1 to continue"
Is this something that needs fixing as a matter of urgency or can I carry on using my lap top for a while so long as I keep backing up important data. Also is this something that can be repaired or am I likely to need a new lap top? Thanks

Answer:Hard disk drive failure imminent

Thanks for your replies-I have had the laptop for about 4 years.

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Hi From a past few days, whenever I fire up my Notebook PC, a warning shows at the start: "The SMART hard disk check has detected an imminent failure. To ensure not data loss, please backup the content immediately and run the Hard Disk Test in System Diagnostics." When I start the Hard Disk Test in System Diagnostics, it says, SMART Hard Disk Test failed. What exactly is the problem? Is it that my hard disk drive is corrupted or someting? Also, do I need to repair my hard disk drive or completely replace it? Many a times, my OS stops responding. Is it because of this problem in my hard disk drive or any other cause? Please help.

Answer:Hard Disk Drive Failure Warning

Blackbriar wrote:.... , it says, SMART Hard Disk Test failed.Hi, The problem: HDD is failing. Please backup your data if you could before too late and check your pockets. You need new HDD any time: next hour, tomorrow, next week ... Regards.

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I am in need of some help about hard drive failure and using a recovery disk. Not sure if this question has been answered or not but figured I would give it a shot.  I have a HP Pavilion dv5-1235dx that was running Windows Vista 64 bit. Unfortunately, the hard drive failed and I do not have any Windows Vista disks to help reinstall, and I also do not have the Windows Vista product key located on the bottom of the computer because it was rubbed off. I already have the new hard drive. So what I am wondering is, if I were to order recovery disks from HP is that all I will need to order? Or will I have to find a vista product key from somewhere else? Or how many different disks will I need to purchase? Just looking for the right path to take here. Thank you in advance. 

Answer:Hard Drive Failure / Recovery Disk

@chowww Hello;Allow me to welcome you to the HP forums! Order Recovery Media from HP for your PC is not an option because HP stopped carrying Vista media a long time ago. Since HP no longer provides Recovery Media for your model, a couple of other sites you should check are: and But ... don't be surprised if they also no longer carry it.Before using the media, read through this: Luck

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Hi, my friend is having problems with her computer. It is a Windows XP Professional. This is the situation.

My friend has another computer who's onboard video card wasn't working and she really wanted to get into the computer to save the documents she had created. This works on Windows 98. Since the onboard video card is damaged, and installing a new video card didn't work, she decided to try and take out the hard drive and install it onto her newer computer which carries Windows XP Professional.

She switched the drives, unplugged the connection from the drive in her new computer and hooked up the older drive with all her documents.

She gets a boot disk failure and tries to fix it with a bootable disk for Windows 98 since her old drive carries Windows 98. Either way, it didn't work, so she re-plugged her drive from the Windows XP computer back into it's connector and tries to reboot.

She gets the same message for this drive and thinks she might have messed up the computer by switching drives back and forth.

So basically, after switching back, she gets the same boot disk failure, insert boot disk. Please let me know how she can fix this, so she can go back into her Windows XP computer. Thank you.


Answer:Hard Drive and Boot Disk Failure

With the XP Hardrive do the following.

1. Turn on the computer and put in your Windows XP Disc
2. When it show "Boot from cd." on your screen press "enter" on your keyboard
3. Then let the computer do its on thing, it loads of bunch of things.
4. When that finished press "R" to enter the Recovery Console.
5. Once there it will ask for password...
6. Now a command prompt should be available. I.E. "C:\WINDOWS\"
7. Type "FIXMBR" then press enter
8. Type "FIXBOOT" then press enter
9. Type "EXIT" then press enter

Now your computer will be rebooting and should hopefully load your Windows XP

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I have two pcs one works fine and my other one can't boot. It says "primary hard disk drive 0 failure". Ive checked the BIOS and it can see the hard drive but it still wont boot it for some odd reason. Also in BIOS i cant change anything because i don't have the setup password. plz help

Answer:Primary hard disk drive 0 failure

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Can anyone please help After deleting a virus (trojan) when i start windows ME i get the following warning,Warning:immediately back up your data and replace your hard drive.A failure may be imminent. is this the virus or have i damaged my hard drive. All help would be welcome.

Answer:hard disk drive failure may be imminent

Well as a first precautionary step I'd immediately back up any important data in case the worse happens.I'll see if I can find out more about this error.

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So, my dads just over 2 year old HP 27K127c touchscreen decktop fied last week. It threw a code that wanted to do a HD defrag and optimize and part way through it just dies. Now it won't boot and just stops with a black screen and a curser flashing.I assume the HD failed.It came with a 1TB SATA hard drive and a 16gb SSD.Again, I'm assuming that the Windows 8 op system was on the HD and not the SSD. So if I replace the HD with a similar unit, how to I reinstall windows without the backup disk?Also, I was all ready to do an update to Win 10. Can I just update to Win 10 directly, or do I have to do Win 8.1 first?Thanks

Answer:Hard drive failure, no backup DVD disk

Hi Since you are talking about replacing a hard drive, and the device is not yours, then I assume you can try the unit with only 1 drive in it, and the other possibly removed and piggy backed to your own? If 1 drive is deemed faulty, then the other should work.  It will be interesting to see if it will boot on its own. Win 10 needs to done via an upgrade to qualify for an activation key, so a direct install is not gonna do it, DOH! This however contradicts me... BUT you need a working system, and if there is sufficient detail on the one good drive you could be in with a chance. So please consider your course of action, and the people here will, I'm sure, help as needed. If in doubt please ask.  

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About a week ago I started getting a boot error message that said:

Primary hard disk drive 0 failure
No boot device available
No bootable devices--Strike F1 to retry boot, F2 for setup

I have a Dell Inspiron 8500 and have received little help from tech support. They asked me to run the "90-90 diagnostic" but I could not get it to work. The boot problem only occurs about once a day. The first time I startup my computer in the day I usually encounter the problem a couple times and then it boots smoothly and everything works as usual. Any suggestions for checking if the hard drive is bad or if I just need a reformat? I tried reseating the drive but that didn't fix the problem. Hope you guys can help.

Answer:Primary Hard Disk Drive 0 Failure

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Well i was away from my computer and i came back to a black screen with this message "Primary hard disk drive 0 failure" after several attempts of hard booting it would either show in the bios no hard drive or give me a message of no bootable devices or give me that same message again i managed to get it into safe mode twice but both times within minutes it gave me the "Primary hard disk drive 0 failure" black screen again i have no idea why this is happening a freind of mind said maybe the TDL4 root kit virus or maybe a dying drive i do not have Cds atm so i cant get a rescue disk made any suggestions wud be apprieciated

Dell lattitude c610 windows XP
i need to knnow a good free registry repair tool also thanks for your time

Answer:Primary hard disk drive 0 failure

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Hi folks,I was working on my pc the other day when it kind of locked up on me. No combo of key strokes could resolve it, so I was forced to do a hard reboot by pressing and holding the power button until it shut off. When I hit power to bring it back up, I saw the Dell splash screen with the options for F2 (setup) and F12(boot menu), then i recived the following messages:SATA primary hard disk drive 1 failureSrike the f1 key to continue,  key to run the setup utility(hit F1)A disk read error occurred press CTR + alt + delete to restart(restarted)Drive 0 not found: Serial ATA. SATA- 0Srtike f1 key to continue, f2 to run setup(Hit F1)BootMGR is missing Press CTRL + ALT + Delete to restartNot sure what to do. Its a new computer, and i havn't installed any software or visited any sites sites that i havn't gone to a million times on my old crappy laptop.Help?

Answer:SATA primary hard disk drive 1 failure

Quote from: MatLH on January 29, 2012, 01:09:21 PMIts a new computerTake it back.

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I recently had a serious malfunction with my computer. My power supply fan decided to stop working. I didn't realize it until too late. My computers power supply got really really hot and shot some sparks out the back. I smelt some burning scents and found them coming from my power supply. After this I switched my computer into a new case with a new power supply to find out that this had actually killed my motherboard as well. I then borrowed my brother's motherboard and connected my hard drive to it. I've got everything hooked up correctly and am getting it to boot up to bios. When it gets to the point where it verifies DMI pool data it gets a disk boot failure. I've read in a couple of places that this is often a result of a corrupt hard drive. Is there any way I can check and see if the hard drive is still ok, or is the information on it completely lost to me? I'm currently in the process of buying a new laptop and would like to get the information of that computer if it is at all possible. I've tried all the system defaults for boot order and have tried various combonations that make sense to me but none have had any success. Any help is much appreciated.

Answer:Hard Drive Problem...disk boot failure

Set it to boot from CD. Find a boot disk with some HDD diagnostics on.

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I'm running Windows XP on an HP laptop that used to belong to my dad. I've been cleaning it up and getting it up to date, and it's had a hiccup here or there (and for some reason when InstallShield says there are updates, it won't actually let you /do/ anything about it) but in general it runs well. Yesterday I went to and downloaded the high priority updates that were available. When I restarted the laptop for the updates to take effect, I received the following error message upon start-up, before the Windows XP logo appears:SMART Failure Predicted on Hard Drive Disk 2: ST9120821AS-(S1)Warning: Immediately back up your data and replace your hard disk drive. A failure may be imminent.I have no idea what could have caused this. The laptop is barely more than a year old. Avast and Malwarebytes found nothing wrong (both scans were rerun in Safe Mode). Here's the HijackThis log. Any help would be really appreciated, especially since I have no way to back up the data on this laptop (though thankfully there isn't much to lose). Thanks so much!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:57:46 PM, on 2/11/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32 ... Read more

Answer:SMART Failure Predicted on Hard Drive Disk 2

I just wanted to add that I understand that hardware problems are typically not caused by malware, but this was so sudden and the computer still works so well that I just want to be sure this isn't caused by some sort of malware. The computer's hard drive does have a small partition for Recovery, which I assume is what is being referred to as 'hard drive disk 2". If the Hijack This log is clean and the hardware problem is being caused by something else, do you know anywhere or anyone you could possibly refer me to for help? I heard that if the problem is just with the recovery partition, as long and it's never actually used things might be okay.

If this turns out to have nothing to do with malware, I'm sorry that I wasted your time. I know that you're all really busy and I really appreciate you taking the time to look this over for me. Thank you again!


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Relevance 86.1%

Hi folks,

I was working on my pc the other day when it kind of locked up on me. No combo of key strokes could resolve it, so I was forced to do a hard reboot by pressing and holding the power button until it shut off. When I hit power to bring it back up, I saw the Dell splash screen with the options for F2 (setup) and F12(boot menu), then I heard 6 clicks, a short pause, then 2 more clicks. Shortly after I get the message:

SATA Primary hard disk drive 0 failure
Strike the F1 key to continue, F2 to run the setup utility

I press F1 and got a message saying that it could not find the boot sector.

I tried hooking this drive up as a slave with a known good hard drive as the master, but I hear the same clicking and it doesn't work. The drive is a Western Digital WD2500JS. I went to their website and downloaded a diagnostic ISO file and put it onto CD and loaded it into the drive and booted up. After a few minutes of no data on the screen it came up with this message:

"Unable to locate the License Agreement file, DLGLICE.txt!!!

Please make sure that the License Agreement file is located in the same path as DLGDIAG.EXE"

I put the disk into another computer and checked the contents of the disk. There are only 5 files:

The first file is not a typo, there is a 5 at the end of the filename. Maybe if I corrected this first before burning to disk? but how to do this and still have it be ... Read more

Answer:SATA hard disk drive 1 failure on bootup

Download a Linux ISO (Ubuntu, Mint, Knoppix are all OK) and
create a live CD to boot with and transfer your files to an external source.

9 more replies
Relevance 86.1%

I returned from a 10 day vacation to find that when I started up my computer, it would not boot, giving an error of:

SATA Primary hard disk drive 0 failure
Press F1 to continue, F2 for setup utility

There is also a new clicking noise (hard drive, I presume?)
I found an old Ubuntu 9.10 CD I made a few years ago and was able to run Ubuntu from the CD.

In Ubuntu, under Places - Computer, I don't see my hard drive listed, which is disheartening. I do see a Ghost drive listed.

I'm trying to find a way to get some important files off of the hard drive.

Of note, about a week before I left for vacation, I got a malware infection (Windows Live Security Platinum) which I am pretty confident I had vanquished thanks to help from posts on this site. My computer was working normally for 4 consecutive days prior to leaving town, without any evidence of persistent malware infection.

Any advice as to how to access data from the apparently failing/failed hard drive?

BTW the clicking stopped a few minutes after loading Ubuntu.

Thanks in advance.

Answer:SATA Primary hard disk drive 0 failure

Does it make klunk klunk noise like someone is hitting metal again and again? In that case head is shot and it cannot be fixed by you. Take it to repair experts and they would charge you big money for extracting data from it.

If it is making small clicking noise, then the header is trying to read data but failing. Probable cause may be inadequate power coming from power supply or data cable is broken. Just attach it to another computer and check. It can also mean corrupt sectors.

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Relevance 86.1%

I have a Dell XPS 400 that is almost five years old. I am running Windows XP and it has been working well until recently. A few weeks ago I got an error message upon booting up about a Low Battery (I don't remember the exact message). I plugged it directly into the wall outlet and it hasn't given me trouble since. Yesterday there was a power outage in my room and when I tried to reboot I got the message:
"SATA Primary hard disk drive 0 failure, Strike the F1 key to continue, F2 to run the setup utility" when striking F1, I get the message: "No boot device available-strike F1 to retry boot, F2 for setup utility". I'm on my roommates computer and tried searching for answers but can't find much. I don't have disc to reinstall the OS and I don't want to lose the data on the hard drive. Any help would be greatly appreciated.

Answer:SATA Hard Disk Drive Failure Message

if it wasnt on a surge protector either the hard drive or motherboard got damaged.the best case scenerio is that its the hard drive.from what ive heard parts like the motherboard for xps dell computers are very expensive.there are programs that will recover whats on the hard drive. i wouldnt use the computer at all right now because if anything can be saved or salvaged it will get overwritten if u continue to try to use it.u may have to have someone look at the computer and see what damage was done and if it can even be fixed.hope this helps.

2 more replies
Relevance 86.1%

Hi everyone.

I have an HP Pavillion m9500y with Vista 64bit. I got the hard drive failure imminent message, so I backed up my data, installed a new drive, ran disk clone through the bootable media disk I created with Acronis True Image 2012. The clone said it was successful.

I looked at the new drive through the True Image backup files to see if it cloned ok and it looks fine. The partitions are there and all the data seems to be there.

So, I disconnected my old drive (Seagate Barracuda 750gb) and have the new drive(Seagate Barracuda 3tb) in the primary position. Now it says "boot failure..please insert system disk." I ran the short self-test through bios and it passed.

I, then, tried using the HP recovery disks and it says "Non-system disk or disk error." They aren't faulty because I used them to recover my old drive before cloning and it worked properly.

This is the very short story of what I have been doing for the past few days and I am at a loss now. No clue what to do next.

Any help is greatly appreciated. Thank you in advance.

Answer:Boot disk failure after installing new hard drive

Reboot or turn on the machine. As soon as you see your machine's name logo splash screen keep tapping F8. Go to "Advanced Options" or "Repair Computer" Select your language then "Repair Your Computer" An installation of Windows should be detected after that select "Next"

If that does not fix the issue. Do the same as before go to Next again go to command prompt type in



If that does not also fix the issue follow the same steps as above except go to command prompt and type in then hit enter after each one.

bootrec.exe /fixboot
bootrec.exe /fixmbr

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Relevance 86.1%

The hard drive that was in this computer failed, so I replaced it with a larger 160GB one and finally got the computer to recognize it. It actually took quite a while for the computer to boot up due to the fact that the computer just refused to recognize the hdd. The weird thing is that now it starts up to DOS after a little while and says "Primary drive 1 not found Secondary drive 1 not found Strike the F1 key to continue, F2 to run the setup utility." Now, this is not a huge problem because if you just hit F1, Windows starts up fine and I am able to utilize the harddrive. I am just wondering if there is a solution to this or if F1 will have to be hit every time upon bootup. Thank you for your help!

Answer:HELP!! Primary Hard Disk Failure on a brand new drive!!

What PC model or mainboard model is this in ? Do you just have only the HD on the primary IDE cable ? is it a PATA or SATA hd ?

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Relevance 85.28%

Our computer is giving the message "hard-disk drive failure press f1"  but it just keeps repeating that message when I press f1. 
I have run the ePSA Pre-boot system assessment.  It gives a green check to all devices listed on the left but lists n/a for hard drive.  But at end of test it tells me everything is ok.  
Does this mean my hard drive is shot?  Any suggestions?

Answer:hard-disk drive failure - pre-boot assessment results

Does the system see the hard drive at all? It sounds like the answer is no (F2 at powerup to check).  If that's the case, then yes -- the drive is shot.

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Relevance 85.28%

I was replacing a secondary hard drive on a friend's aging desktop that has PATA drives, running Windows XP Home SP3. After I replaced the old secondary hard drive with a newer one that I've freshly formatted as NTFS (it came from my own desktop so I know it works and I did a quick read/write test on it after formatting), I left the primary hard drive with the Windows XP installation untouched. However, when I attempted to boot up with this new configuration I got a "DISK BOOT FAILURE" even though BIOS recognises the two hard drives.

I booted up with an Ubuntu live CD and both the drives were readable, writable and seemed all fine.

Disconnecting the second hard drive and leaving in just the primary hard drive, I was able to get to the Windows XP start up animation. After which I shut it down. I reconnected the second hard drive, put in a Windows XP recovery CD - it took way too long to start and when it did it gave me the message: "Setup either detected multiple disks in your machine that are indistinguishable or detedted raw disk(s). Setup had corrected the problem, but a reboot is required."

After this, any attempt to run the recovery CD with the two disks connected is extremely slow and then gives me a repeat of this "indistinguishable" nonsense. The single primary drive by itself gives me a "DISK BOOT FAILURE". And when running recovery console with the single hard drive connected, it starts up faster but it won't let me do... Read more

Answer:[SOLVED] Disk boot failure when replacing second hard drive

Did you check the jumpers? Sounds like you have them both set to master.

"I was able to get to the Windows XP start up animation. After which I shut it down"
Never do that. You "crash" the system and this will result in chkdsk errors

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My computer no longer boots up to the C drive. I have a Maxtor 40 gb disk that worked until sudden death. I ran the powermax diagnostic with the following results:
Bios Extension Support failed
Partition Information Read fail
Smart Enable Function Failed
Power connection, Master/slave jumpers, and interface cable passed the powermax installation confirmation test. I ran the powermax basic quick test and then the advanced test once. Now even those two tests won't run anymore.
I tried to run fdisk/mbr, but the system cannot find the hard disk. I even tried to run Fdisk. What puzzles me is that when powermax diagnostics scanned for the drive, it found "via 596 primary master Maxtor N40P" .
The drive seemed to be working fine before I opened an attachment to an email. After the system froze I rebooted and had trouble with error messages (don't remember all of them). I tried to reinstall Windows XP but it cannot find the hard drive. I can boot to the A drive and to the CD drive. I tried to go from the A drive to the C drive, but it cannot find the C drive. I am at the end of my wits. Is this a virus problem or is the hard drive dead.
Can anybody help me solve the problem?
Is all my data lost? Oh no!!!

Answer:No fixed disk present message - hard drive failure?

Attach the hard drive to the CDROM cable on the secondary controller and run the MAxtor utility again. If it still fails then most likely your hard drive is dead.

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Relevance 85.28%

Greetings,I`m in a bind and need help for ``do-it-yourself`` Hard Disk Drive repair. My failure ID: 9C353G-GLV870-QFPJWJ-60E703I am no longer under warrenty and do not have the funds currently to take it in to a service center (if even available for my location).Can anyone please: 1. tell me what that failure code means? and 2.  Is it something I could possibly fix myself?Very unhappy that this was not used much yet failed prematurely! Do computers these days come with kill switches after a certain post-purchase period?Thank you in advance for anyone who could assist.Wes

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Hello. Iím trying to help my friend with her Dell Dimension XPS Gen5 running Windows XP.
It had been working fine and no hardware changes were made. Now, upon starting up,
the Dell logo appears but Windows doesn't start.

This message comes up:
SATA primary hard disk drive 0 failure
strike the F1 key to continue, F2 to run the setup utility

If I strike F1 I get the message:
No boot device available. Strike F1 to retry boot, F2 for setup utility

If I strike F2 I successfully enter the setup utility but I donít know what to do there.

I donít know if this info is useful or not:
The service tag of this dell is 1LQ8981
The express service code is 349 062 724 9

Please help!

Answer:Solved: SATA primary hard disk drive 0 failure

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After looking through my post, I realized its very long-winded but I was trying to be detailed. There's a short version at the bottom if you're looking for my question.

I recently reformatted one of my two hard drives, which previously contained a Windows XP install and a Vista Ultimate install and now I am getting a Boot Disk Failure. Windows XP was on an 400 GB IDE hard drive (Disk 0), and Vista was on a 500 GB SATA drive (Disk 1). I did the reformat in Windows Vista, in the Computer Management screen. After it finished, I restarted my computer and received the error "BOOTMGR is missing, press Ctrl Alt Delete to restart." From what I understand after looking into this, when I installed Vista onto Disk 1, it put the Boot manager on Disk 0 instead of Disk 1, so when I reformatted Disk 0 the Boot Manager was gone. I pulled out my Vista CD and tried to use the Repair installation option but it didn't even detect a drive with an operating system on it to repair. I also tried used the CMD prompt in the repair section, using the bootrec.exe command, to repair it but that did not work either. It also did not detect my second drive (designated as F:) but only the empty C: drive (the newly reformatted disk 0) with no operating system on it. I decided to try to install Vista onto my IDE drive (disk 0). I completed the install and now had a working operating system on Disk 0, but now I started getting the "Boot Disk Failure" error message on startup. I trie... Read more

Answer:Disk Boot Failure after reformat of drive 0 (2 hard drives)

I think I would boot into the "working" Vista install and download and install EasyBCD. This is a GUI program that will edit the bootloader for Windows Vista and allow you to add or remove the installs of Windows that you want in your boot menu.I have used this to regain entry into a Vista install after a partition resize and install of Windows XP on a laptop. As long as you can find the installation, you can add it to the boot menu. If your bootloader is damaged or your Master boot record is damaged the newest EasyBCD can replace those also.EasyBCD is located here: would also recommend reading the documentation located here: Luck,

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Relevance 85.28%

Today when I started up my computer it would not start up.

It will always give the error. DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. I open the bios and it reads neither my SATA 500GB seagate hard drive or my IDE DVD Drive. I'm pretty sure my hard drive is not dead because the computer was custom built about 6 months ago and the harddrive is pretty new.

The only thing that was done before the computer stopped working was my friend tried to put in his external hard drive (no idea what kind) and it wouldn't install via plug n play so we gave up. Could his external really have messed my bios and/or hard drive up?

Main thing I did to try and fix this was remove the CMOS battery to reset the bios but that didnt help either.
Specs for my computer are.

Core Duo Processor 2.66GHz, 6AMB L2 Cache, 1333 MHz

4gb of ram

Gigabyte GA-EG31M-S2 Motherboard.
PLZ help

Answer:Bios won't read Hard Drive. DISK BOOT FAILURE.

12 more replies
Relevance 85.28%

Hi, I have a Dell XPS 600 running windows XP and have recently run into a problem. Whenever I restart my computer (or when it is automatically restarted after an update) the computer won't reboot and I get the black screen with the message "SATA primary hard drive disk 0 failure" Hitting the F1 key gives the message "no boot device available". If I then hold down the power key on front of the computer to shut it down completely, wait a few minutes and turn the power back on, the computer restarts normally. Also if I am using the computer and shut it down completely (not restart), when I turn it back on, it will startup normally, so I do not think that there is a problem with the hard drive itself, it seems to be a problem recognizing the hard drive after a restart only. No hardware or configuration changes were made to the computer before this problem began. Also an issue that may or may not be related is the fact that more recently startup on this computer has been taking a VERY long time (as in more than 5 minutes). I have tried removing unnecessary programs from them startup tab in msconfig (this was done after the hard drive failure issue, so couldn't be a cause of that) with no change. Interestingly, during the very slow startup, the CPU usage is very low (1-5%). I run Norton Internet Security on this computer and regularly run liveupdate and do full system scans, nothing but the occasional tracking cookie has come up. Any advice would be ap... Read more

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Relevance 84.46%

Hello guyz,
pliz help me with the steps involved in upgrading or replacing an MFM hard drive with IDE-class hard drive

Answer:STEPS TO UPGRADE/REPLACE an MFM hard drive with an IDE-class hard drive

Hi kfkaggwa, and welcome to TSG.

Any chance the motherboard has and IDE controller built in? If not, what kind of expansion card options does it have?

1 more replies
Relevance 83.64%

Hi Everyone,

I'm hoping to get some help. I had a power outage while my WD Elements 1.5 TB Hard drive was on. I wasn't accessing it but apparently that was enough.

I had a lot of important data on it but losing hope after unsuccessful attempts to use PhotoRec to get items off it.

It doesn't show as accessible in MyComputer but is detected. I've included what it shows under the "Manage" view of the drive.

I've also tried MiniTool Partition but it doesn't seem to be able to fix the partition. I've also tried Partition Bad Disk and it just shows the whole 1.5 TB drive as one bad block. It won't let me fix it either.

Does anyone have any other bits of advice? I'm at a loss as what to do. It seems the data is not recoverable. I can't figure out how to get it to show or even how to use it again.

Please see attachments.

I'm grateful for any ideas/help please. Thank you.

Answer:External Hard Drive failure. "Bad disk" after power failure

Hello dime5150. Welcome to the forum

In PW, did you try "Rebuild MBR"?

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Relevance 83.64%

hello everybody=)
im a 22 year old comp.sci student working towards an asc., and in the meantime im doing on-site pc repairs. this one clients pc is giving me such a headache i felt the need to reach out for some feedback.

orginal issue was the threads subject, SATA Primary Hard Disk Drive 0 Failure. f1 to retry f2 to reboot, upon pressing f1 you received "no boot disk found" or something to that effect.
a friend let me borrow a geek-squad MRI bootable CD which i used and uncovered and cleaned numerous malware spyware and viruses. all drive fitness tests passed.

once in a while the same SATA message appears , but upon shutting down and booting back up, they can get to their desktop and operate normally. but only about 6 out of every 10 times they reboot will they be able to operate normally.

thats issue one which im convinced is tied into issue 2.

issue 2 is the following- no internet connection.(just on the desktop)
client uses a timewarner broadband modem connected to a wireless D-Link router. (ill get model specs later today) so heres what i did.
opened device manager (which was empty, i had to enable plug and play w/ services.msc)
saw a conflicting WAN miniport (ATW) drive
uninstalled said conflicting driver
attempted to ping , it started pinging but i would only recieve "destination host unreachable",so im not sure if that was successful or not.
opened network connections, which was empty as well.
attempted to make new connection on... Read more

Answer:Solved: SATA primary hard disk drive 0 failure, need feedback asap!

Sounds to me the two are related: Dying motherboard. I had a mobo that started dying with the same issues - NIC went out, then the EIDE went dead, then SATA, and finally, the thing just gave up the ghost.

For the time being, I would remove AOHell and see if you can get a network connection, as it usually digs its hooks into a system so much that nothing works as it normally would by itself, requiring the AOL software to be in top shape to work. When you completely remove the AOL software, reinstall it again straight from a disc, this should fix any problems the software may have caused. Once that's done, try the network again. If still no go, completely remove it again, and try to get network without AOL at all. Repairing Windows may be a good thing to do at this point. If still no go, then go find an add-on NIC card and try it again. If you DO get network with an add-on, then we know the onboard NIC is dead. Note the statement above.

Always keep spare NICs, SATA and IDE add-on cards, and a couple different video cards whenever you are on a customer site, so you can swap out and test things.

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Relevance 83.23%

Ok first off I want to say I've searched and searched and searched to no avail in trying to find a solution to this I've come to the conclusion it's software and not hardware based. Let me start from the top.

I've had an older computer (HP Pavilion a408x) out of commission for a while due to a 'sploded psu. I finally get around to ordering one, install it and everything is good. I bring it back to my office and hook it up to the internet and as expected there's updates. So I up date it and after the updates are installed the computer restarts automatically (weird yes) and as it's coming back on it detects errors and runs CHKDSK. So I let it run and it gets to part 2 of 3. At this point in time my partner is really needing to print sometime and all computers print through this computer. So after about 45 minutes CHKDSK is still on part 2 at only 15%. So I'm like "screw it" and manually shut down and restart. It's at this point I get a "primary master hard disk failure" at the boot screen. Letting start up continue I get a "Stop : c000021 unknown hard error \systemroot \system 32 \ntdll.dll" At this point I realize something is delectably wrong.

Found this thread, which didn't help much. At some point the c000021 error stops and I start getting "disk boot failure insert system disk and press enter" and I found this thread, which didn't help much either. I have also been searching other sites as well.

Here's what I found ou... Read more

Answer:Hard Drive not found "disk boot failure insert system disk and press enter"

Anything would be super helpful, even if it's bad news. I just need to know if I can get this remedied or not.

Another thing I noticed is that the HDD activity light on the front of the computer does not blink or show any activity.


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Relevance 82.82%

can anyone tell me what the cost of a new hard dive costs

Answer:how much does a new hp hard drive cost

When requesting assistance, please provide the complete product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue. The above requested information can be found on the side, back, or bottom of your computer. The price of a hard drive can vary widely depending on a number of factors. Things a affect the price are capacity, traditional HDD vs. SSD, form factor, rotational speed, interface, etc. Prices start at about $50 and go up to $400 or more. Please click the white KUDOS star to show your appreciation

4 more replies
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I have a Dell Vostro 200. It has a hatachi 80 GB harddrive. It has no OS installed. I want to switch it with a 1TB hard Drive. 1st does it matter who the manufacter is? Dell wants WD. I want Seagate. And do I just load the XP Pro disc in and start? Oh, I don't believe it has ever been used. It was supposed to be a vista...yuck!

Answer:Is it hard to just replace a SATA hard drive?

ynotbme said:

1st does it matter who the manufacter is? Dell wants WD. I want Seagate.Click to expand...

Brand names are irrelevant especially when you are installing your own OS.

ynotbme said:

And do I just load the XP Pro disc in and start?Click to expand...

That would be the idea if you have it set to boot from disk in the system BIOS. The CD/DVD must have first priority over the HDD to boot.

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It goes to a black screen and says hard drive not found

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Relevance 81.18%

Hi, SMART Hard Disk Error The SMART hard disk check has detected an imminent failure.  Hard disk 1 (301) FAILURE ID:  Q37V6J-77R8AJ-MFPV7F-60AG03    Need help!!!

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Relevance 81.18%

Had this laptop for about 6 years, had a few issues in the past, but nothing major like this. After, I ran a system dianostic, the result shown that the Hard drive short DST failed. Not totally sure how to do a recovery, I do have the Recovery Discs, so I searched up how to run the discs; turned on the system- press f11-  window loading files- window starting- then it just stuck on a window blue screen with nothing but the cursor. Can I even use the Recovery Discs? I want to replace the old HDD with a new SSD, but I'm not sure if I have to install a new OS or can I recover the old hard drive OS and transfer to the SSD?

Answer:Hard Drive failure (Hard Drive Short DST Check: Failed)

DST:Fail means  the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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my device manager shows my disk drive as a
 TOSHIBA MK6476GSX SATA Disk Device  im not sure the size but in my computer the C drive is about  575GB and my D Is 20.1 and hp  tools  f is 99 mb. im not sure if im suppose to add all those up or go by the c drive only.  im trying to contact hp to see if they could replace my hdd when it goes too bad to use but id like a starting price on that so i know if its wiser to get things fixed or shop for a new laptop .
i have a
pavilion g6-2123us notebook
product number B5A04UA
windows 7 64 bit sp1

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Relevance 80.77%

  Hi Yikes - I am in deep trouble !Following a virus attack, I have zero-ed my Thinkpad T60's hard disk (using KillDisk), but now when I try to install WindowsXP Pro from a CD, but although it can read the CD and does get so far... it says it cant read the hard disk ! I was hoping to install the correct driver (see below) but now I can't find my floppy disk drive for my T60.Is it possible for DOS to read off a DVD or a CD? I have tried to download a file which I am hoping is the correct driver"Intel Matrix Storage Manager Driver for Windows 7 (32-bit), Vista (32-bit) and XP (32-bit) - ThinkPad"6iim10ww.exe without a floppy drive I dont know how to get it into my T60!Is it possible to put the data onto a CD or a DVD and read from there? Cheers  ShipP.S. My machine is a Lenovo/IMB Thinkpad T60 "2007-F4G" with a 74GB hard disk. 

Answer:Can a T60 (with completely zero-ed hard disk) install a hard disk drive from a CD? Or floppy only?

Hi shiphen,
please refer to this install instructions.
For further guidance check into this thread.

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So I gave you the product ID. SMART detected imminent hard drive failure on my hard drive. I want to know a good hard drive that would be compatible with this exact product. It would be nice if you would give me a link, but if you can't, just tell me the exact hard drive identification. Thanks for any help,-Cody

Answer:I need to replace my hard drive. Can you tell me what hard d...

I moved this to the notebook forum. You have a HP PAVILION 17-E118DX NOTEBOOK.  According to specs, it has an 750GB SATA hard disk drive - 5,400 RPM, 2.5-inch small form factor (SFF).  You must purchase the same size as a minimum. Part number is  634250-001.  I stay with a 750GB or 1TB drive.

1 more replies
Relevance 79.54%

So I gave you the product ID. SMART detected imminent hard drive failure on my hard drive. I want to know a good hard drive that would be compatible with this exact product. It would be nice if you would give me a link, but if you can't, just tell me the exact hard drive identification. Thanks for any help,-Cody

Answer:I need to replace my hard drive. Can you tell me what hard d...

I moved this to the notebook forum. You have a HP PAVILION 17-E118DX NOTEBOOK.  According to specs, it has an 750GB SATA hard disk drive - 5,400 RPM, 2.5-inch small form factor (SFF).  You must purchase the same size as a minimum. Part number is  634250-001.  I stay with a 750GB or 1TB drive.

1 more replies
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Question: Replace Hard disk

Hi I have done some testing and I got a Replace Hard Disk1 dos it mean need a new hard drive  and if I need a new one what kind of hard drive can I use  Thank you


View Solution.

Answer:Replace Hard disk

A classic. One of the best laptops HP ever made but now getting a little long in the tooth.  You definitely need a new hard drive. Here is the Service manual: 6910p Manual It does support SATA hard drives and could theoretically run a solid state drive. See page 44 for replacement "how-to". You have to remove the hard drive from the caddy by removing the four screws at the corners of the drive, and then replace it with the new one. The biggest drive offered from the factory was 160 gigs which is laughably small by today's standards. Now hard to find anything smaller than 320 gigs. Above is a 500 gig 7200 rpm drive that would be bigger and faster than what you have. Post back if you need any more help with software migration/reinstall or anything else.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Hello,my laptop is Acer E5-573G, with Windows 10 in dual-boot with Kubuntu 14.04I'm thinking to replace the hard disk with ssd, because the start-up of Windows is very slow,I would like to know if this operation is very difficult, I never tampered with laptops, but I assembled my desktop pc.There is a guide on the internet for that operation?Thanks.

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Friends i was usigg wd 500Gb hdd for 2 yrs recently it starts corrupting by deleting files at startup saying that 1422 unreadable and deleting these files and correcting Index Entries. It deletes My Media Files. Aslo bad sectors are created. I replace this hdd and got 1 tb as replacement . I connected it but after some days same problem is persisting. I changed SATA cables And SATA power Cables but not working But when i interchanged SATA Pin from SATA0 To SATA 1 HDD working Pretty Good for some Days and again Deleting Index Entries gain Interchanged SATA cable From SATA1 To SATA0 problem solved for some days and same
My dealer says that its PSU problem.
Friends Is it really PSU problem Or MOTHERBOARD Problem ?
My system is
Intel Core 2 Duo E4500 2.2 GHz
Intel D945 Motherboard
2 GB ram
1.2 TB hard disk
450W PSU HYTECH(Actual 390W power rating for 12V is 14A

Answer:Replace 2 Hard Disk

1. Welcome to Tech Support Guy

My dealer says that its PSU problemClick to expand...

presuming that he tested the PSU, either with a PSU tester or with the installation of a utility that reports the voltages, or checked the voltages in the BIOS - then one may presume he is correct

3. Whether it eventually transpires that he was or indeed was not, the replacement of the PSU, is a relatively simple task, compared with the motherboard.

4. Are there any other problems, if it is the PSU one might suspect that you may have graphic problems when the power demand is made.

5. Download this and see what results we get please

the download is below the HW Monitor pro on the right of the link screen and you want the info shown on the image re voltages

6. That all said
450W PSU HYTECH(Actual 390W power rating for 12V is 14A
Click to expand...

Hytech is at the lower end of the PSU quality range and 14Amp on the 12 volt rail is illustrative of that. One may expect it to be closer to 25+ to 30

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Hello,my laptop is Acer E5-573G, with Windows 10 in dual-boot with Kubuntu 14.04I'm thinking to replace the hard disk with ssd, because the start-up of Windows is very slow,I would like to know if this operation is very difficult, I never tampered with laptops, but I assembled my desktop pc.There is a guide on the internet for that operation?Thanks.


Go to Solution.

Answer:To replace hard disk with ssd.

It's not that hard, take your time and prepare yourself well, there's a video in German but easy to follow the procedure, pay attention at 2:27 for the small cable removal from motherboard.

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HiI have on my PC a message that the Hard Disk Drive is getting low (512Mb to start with)and I cannot delete anything more.So I can buy a new Hard Disk drive can I and replace the old one? Or should I add a new one alongside the old one? Also I have no idea what to do or what is compatible with my Dell Dimnesion 2400 series. Is it easy or should I just get someone in to do it? :( All this talk of master and slave and changing this and etc is beyond me..I open the back of PC and am lost immediately and have not bought one yet lol Thanks.

Answer:Replace or add a new hard disk...HOW?

Click on number 3 in Table of contents ... then click on the link within the paragraph for the here

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I have HP Pavilion G7 1232sg laptop with broken HD. I was looking on internet for that specific HD but I didnt find it.
How can I find it and does it need to be for HP Pavilion G7 1232sg or I can use any HD I want.

Answer:How do I replace hard disk with right one .. ?

Seems you've got a 500Gb Sata 2,5" running 5400RPM in your laptop.

You could pick up the same HDD brand running 5400Rpm or one running 7200Rpm, but be aware that the 7200Rpm will produce more heat while running faster.

You could also upgrade to a SSD 2,5" but at cost for less GB but running much faster than traditional magnetic HDD.

If you're on the way to change your laptop Hard Drive, i would recommend to make Recovery DVD to save the hidden recovery partition of your laptop.

You should find it in the HP Software (HP Recovery Manager) how to make those Recovery DVD before replacing drive.

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I want to replace the OEM 80 GB hard disk in my T61 with a 250 GB SATA hard disk and install Vista Ultimate on it. I am pretty IT savvy but I've never opened the back of a laptop. Is this a straightforward thing or am I getting myself into trouble? Thanks for your insight! Srini


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Answer:Replace hard disk in T61

You don't need to open the back of the laptop, just a small unobtrusive cover on the side.Instructions can be found here

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Can anyone please help me figure out how to replace the 500GB spinner the laptop shipped with? I see it is snugly affixed in there with a black rubberish frame around the drive. There is also a tab at the front but I am afraid to pull it with much force for fear of damaginng anything. Is there a screw holding the hard drive? Nothing is budginng at all. The plastic frame around the drive seems pretty tight and the pull tab does not seem to make it budge at all. I feel silly even asking how to do this but drive is packed in there quite tightly. Can someone please explain how the primmary hard drive spinner should slide out along with the rubber/plastinng strip around it? Do I first remove the plastic frame around the drive? Thanks so much!


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Answer:P70: Help Replace Hard Disk with SSD

Okay so I actually found the process described in the repair manual but still I am stumped. It seems I should pull on the tab atttached to the black frame but the frame is not budging and I am afraid if I pull much harder that I have something might break. Is there something I am missing in pulling this tab/frame around the hard drive?  

DriveReplacement.JPG ?243 KB

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I have an HP Pavilion Nootbook that needs its Hard Disk replaced. Exactly where is it located and how do I find a replacement, what do I look or ask for?

Answer:Need to replace a hard disk

Are you sure?

Try to download the manual at HP. That will give details.

Maybe someone here has that exact model.

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I want to replace the failing hard drive on my Windows 8 dell laptop.  
It did not come with a Windows CD.  Is it possible to install windows onto a replacement hard drive without a CD?
Thanks in advance for any replies.

Answer:Hard drive failure. How do I install windows on new hard drive without a CD.

You'll need to contact Dell to purchase a copy of the recovery media.

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hi there,below is the error message I received - with hard disk test -- What does this mean? Testing Drive: 1SMART Check: FAILEDFAILURE ID: 9C06TT-5B762N-9XL02K-60BV03 

View Solution.

Answer:SMART hard disk failure FAILURE ID: 9C06TT-5B762N-9XL02K-60B...

Hi, The drive on the link below is an example of one that would be fine for your notebook. 500Gb Hard Drive The procedure to replace the Hard Drive starts on Page 43 of your Maintenance & Service Guide. Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive. If you don't have your Recovery Discs, you can order a replacement set using the link below. If you have any problem with this link, order them directly from HP. If you live in the US, contact HP Here. If you are in another part of the world, start Here.?Regards, DP-K

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My computer will not past the Hp screen. It has a failure code as listed above.

Answer:SMART hard disk failure FAILURE ID: PLW3HS-7ASBG2-MFPV7F-60V...

HI.  Check the document, you must replace the hard drive. Regards.

? I do not work for HP, I volunteer.? To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.? I'm sorry but you do not answer questions privately.

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Hi all,
I am attempting to install Win7 in an Inspiron 1545 with a new SATA hard drive that was purchased. When i insert the drive, I get "Internal Hard Disk Drive Not Found." I have verified the drive is not showing in the BIOS, I've already attempted to reseat the drive several times. In addition, I've attempted to load the chipset drivers, SATA drivers, etc from Dells website, the drive still does not show in the OS install when booting to DVD or in bios.
I dont believe it to be an issue with the new drive, as I plugged the new drive into another model Dell laptop and it recognizes the drive fine in BIOS, also I can still boot to the previous hard drive in this laptop without issue when i plug it back in.
Is there a specific driver, etc that I need to use for the drive to be recognized or other thoughts people have?

Answer:Inspiron 1545- replacing hard drive, new SATA drive not found "Internal Hard Disk Drive Not Found

This is strange - either the new hard drive has a rare compatibility issue with your onboard controller (I use a 500Gbyte in my 1545 without probs)) or it is a mechanical problem.I would take a close look at the physical dimensions and compare your original hdd with the new one.Watch the video (even though it's about a 1525 (similar to an 1545) and an SSD hdd) -  go to 2:20

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I have a Satellite Pro A30 which is out of warranty which has developed a hard disk fault. I have looked underneath all removable flaps i.e. PCMCIA card bay, Memory, processor heatsink bay. but can not find how to access the hard disk.

Please can someone point me in the right direction.

Thank you

Answer:Satellite Pro A30 replace hard disk


I had replaced alot of HDDs at Toshiba notebooks and normally the HDD is very easily to remove!

Turn the notebook and search for a flap which is a little bit bigger than a HDD! (Also it can be at the side of the cover!!!)

When you removed the flap you should see the HDD in a cage which is plugged in! Remove it carefully!

That's it

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can i replace the hard disk with ssd 850 evo sata 3 2,5  ? or i need another model?


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Answer:replace hard disk lenovo y50-70

Some users (like in this thread) are having issues on the Samsung 850 Evo not being recognized by the Y50-70's BIOS but for some reason the Samsung 840 Evo works well on this machine.
Y50-70 SSD replacement and Windows 8.1 migration
Lenovo Y50 SSD and RAM Tutorial
If you already have the SSD then you may want to try it out and if that doesn't work, try updating the BIOS from the Y50-70 drivers page and observe.
If you haven't ordered the drive yet though then you may want to go for the 840 Evo instead as others have successfully tried this on their Y50.

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HP Pavilion dv6700
Windows Vista Home Premium
Intel Pentium Dual CPU T2370
3 Gig Memory

Ive made a Vista Recovery CD, since turning my comptuer on all it said was BOOTMGR or something is missing clt+alt+del to restart...and it does it over and over

boot to the disk and choose Command Prompt from the list of recovery options.
At the C prompt type:
cd Windows\WinSXS
and press enter.

Then type:
del pending.xml
and press enter.

Restart the computer and boot to the hard drive.

i did all found no versions of windows installed?? so im guessing i need a full vista cd now to get this to install....since I'm assuming somehow everything is deleted?? I have windows XP pro on my desktop. Tried installing windows xp pro onto it...using my cd. Its all good then this error comes up

Windows XP
Setup did not find any hard disk drives installed in your computer??? (WHAT THE???)

seems like things are worse off then when we started doing this.....

Answer:#10009 - Replace Hard Disk

The first error would seem to indicate the hard drive is dead or the install is damaged but XP may not be a good indicator since it may be SATA and not detected by XP anyway. Does the drive appear in the BIOS? Also if you download and boot with a Live CD of Ubuntu or some other Linux OS, it would be a better indicator depending on if it can access the hard drive or not.

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I have a dead 6 gig drive on a IBM 300gl used to work in a machine shop hooked up to run a machine. The software will only run
on an nt workstation. How do I format a small hard disk to run on nt os on this computer?

Answer:replace nt workstation hard disk

As long as the computer supports booting from a CD, just insert your NT disk and restart [after you have installed the new hd] Setup starts and shows you the drive; choose what type of file system ie FAT or ntfs. If the system does not support booting from a cd, then you will have to use the four [I think] setup floppies. It has probably been at least 13yr since I have installed NT and this is from memory so it may or may not be completely accurate.

Finding a hard drive that will work with that old of a computer is going to be an issue. Most likely it is limited to 10gig or so and those are just not made any longer.

Here is a technet article that might help you;

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I my hard disk had crashed click herebut as you can see, with the help of local Novatech help line all is sorted without the need for replacement.Hope this helps some of you to save some money James

Answer:Before you replace your crashed hard Disk.....

Just goes to show the importance of keeping a cool head in a crisis.Marvin

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Could anyone know how to transfer the recovery hidden partition to the New Hard disk (500GB) ? The old one is 250GB only. Because the recovery button does not take respond. Thanks

Answer:Help to replace Hard disk in G450

Anyone can help me ? (Transfer the OKR function to New Harddisk) Thanks

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Hello there, i just installed a  ThinkPad Serial ATA Hard Drive Bay Adapter P/N 40Y8725 in my ThinkPad R61.I intended using a Samsung Hard Disk HM500LI. The Disk is being recognized by the Windows Visa System but not shown on my  Ressoures. I cant use the Disk.Is it possible that the 3,0GB/s Samsung drive is not compatible to the 1,5GB/s Adapter?Can someone recommed a good silent drive working in this adapter? This Drive seems to be quite loud even, when it doesnt work yet. Thank you for your help. Best regards,TN

Answer:Which SATA Hard Disk to use in ThinkPad Serial ATA Hard Drive Bay Adapter

The R61 can use SATA2 hdd but only at SATA1 speed of 1.5 gb/s........ you got to format the hdd first before you can use it.  

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Hard Drive not detected-Primary Master Hard Disk ErrorSystem went off while working and message above appeared. When attempted to restart I got a full screen with:AMIBIOS(C) 2008 American Megatrends, Inc.Copyright 2008 by Hewlett -Packard CompanyBIOS Revision: 5.01 BIOS Date: 04/18/2008CPU Type: Intel(R) Core(TM)2 Duo CPU T5750 @2.006HzCPU Speed: 2.00 GHz/FSB Speed: 667MHzCache RAM (L2): 2048 KBInstalled Memory: 4096 MB MB/PC2-5300 Dual ChannelMemory Bank 1: 2048 MB/DDR2 SDRAMMemory Bank 2: 2048 MB/DDR2 SDRAMInitializing USB Controllers..Done1st Dive None2nd Drive: TSSTcorp CDDVDW TS-T633A01 USB mass storage devices found and configured.Primary Master Hard Drive ErrorPress F1 to ResumeI did but nothing happened.Thanks for your input. Hope I don't have to buy a new PC

Answer:Primary Master hard Disk Error - No hard drive detected

First pull ac power and then press power on button a few times. Then replace ac plug and see if it boots correctly.If not then use bios to see if there is a hard drive. Some have a sort of autodetect selection. If still fails then get the hard drive diagnostic for that brand. Almost every hard drive company offers great software that can run usually from a cd or dvd drive. You boot to the cd.Then maybe I'd go in the computer (after you remove ac and press power button a few times and use esd strap) to re-seat hard drive cables. Look for any wear or damage on the cables. Test the power supply maybe too. A Pit Bull is like a gun you can pet. And there is no safety on it.

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I have emailed Paragon and am awaiting there reply, but you guys seem to know a lot more and try and solve the problem

Up to this point I have used either Acronis or Paragon for my backups, I prefer Paragon over Acronis, mainly because the restore by Paragon is far quicker.

I have both bootable CD's, but in this instance I would like to concentrate on Paragon.

I downloaded Paragon's Advanced Recovery CD. 2009 Build 6730. Put it in my rom and booted ....... looked at a black screen for 10 minutes. Removed it and rebooted, it got stuck at the loading of Vista, then I got another black screen no hard drive movement.

Rebooted again, this time with the regular Paragon bootable CD. It booted into the recovery console.

Now this is where things go from bad to worse. I tried finding my OS, after a lengthy period I received an error disk 2 i/o fault!!! ....... no operating system found.

Now disk 2 is my external hard drive where my backups are kept.

So I rebooted with the CD in, went into the recovery console and clicked on "safe restore", after playing the waiting game I get a message disk 2 i/o fault!!!.

Took out the Paragon CD, put in the Vista one, tried a repair, but there was no OS to repair .

So I installed Vista, and because I didn't want to have to reinstall all of my programs again (yer lazy I know, but that's what backup's are for).

Checked with the fresh install, that my two external hard drives, had there drivers and were present. They were ... Read more

Answer:Paragon Hard Disk Manager Suite & USB External Hard Drive


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Hey there guys, about six months ago I started receiving an error every few days on my computer on boot, and it was something along the lines of: 'pxe-rom: Check cable connection!'. To fix it I just used my Windows 7 install CD and it was fine, until whenever it'd happen again. Now, just about three days ago an error popped up that said 'Windows has detected a hard disk problem'. The hard drive is a 640 GB Toshiba MK6465GSXN. Anyway, after getting that message I quickly backed up all of my important documents and stuff onto an external HDD. It was also very slow, slower than my computer had ever been. So, I decided to do a clean install since scans with Malwarebytes and AVG detected nothing. And then, once it finished, it popped up the error message again?! I have noticed that the slowness has gone, but I'm not installing any programs in case it does fail. I am wondering that maybe the 'check cable connection' error was telling me something, but I didn't think anything of it. So, does it sound like I need to get a new hard drive?
EDIT: I bought a new hard drive, fixed!

Answer:Windows has detected a hard disk problem. Hard drive failing?

In many cases, that is Windows way of saying your hard drive is in imminent danger of failing. Of course there could be other problems, but windows will usually detect it first. A tutorial that may help is simple to use, but may take a while. Disk Check I would also get the Manufacturer's hard drive diagnostic program to check the drive. You were wise to back up all of your personal information.

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hi there..

my name is Anis...i just bought external hard drive 500gb...but after I formatted's just about 400++ gb can be used..i would like to to use the extra/reserve space for my ext hard disk?by any means, i want to fully use my 500gb space for the external...please help me...thank you...

Answer:How to fully use the extra hard disk space for external hard drive?

It should have about 465GB, what are you seeing?

You will not have 500GB due to the conversion between binary and decimal for reporting sizes.

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The laptop comes up with a black screen saying that the hard disk check has detected imminent failure.What do I need to do?

Answer:Hard drive test fail "Hard Disk 1 SMART" (301)

Thanks for the post and Welcome to HP Forums As per the error shared, The Hard drive is faulty and its needs to be replaced.Kindly call HP to get it replaced Thank You

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I was laying in bed and heard my computer restart for seemingly no reason. I get up to look at the screen and I get the error "3rd Slave Hard Disk Error" I try to continue but since Ubuntu is installed on the now faulty hard drive, it says error: no such device: - device name - Entering rescue mode - grub rescue>... which I've seen before, it's telling me that it can't find the Ubuntu installation. I have windows as my primary OS on the first hard drive (the one that's still detected) and manually choose windows before the computer starts. I went into BIOS to try and change the boot sequence, which has caused the grub rescue screen before, but the 2nd hard drive is no longer detected. How can I get passed the grub rescue screen? What could of possibly happened to my hard drive in such a seemingly random way? I have a 3rd unused hard drive, am I better off just installing windows on it and starting over? I don't want to lose everything on my 2nd hard drive though.

I tried starting it with the cords plugged into the primary hard drive into the 2nd faulty one, it's spinning but still not detecting it

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[Seriously need help] External hard disk causes hard drive failures & OS crashes
The thread is rather long. Only read what you think important. Skip the rest!

We have a serious but mysterious problem. We have spent already one week but drawing a blank.
Two hard drives have been crashed and failed (unreadable). One computer has hung a few times unexpectedly and had one weird restart (no memory dump produced).
I suspect all the recent problems have to do with the new USB external hard disk (Buffalo MiniStation Lite: HD-PE250U2).

Formatting USB external hard disk
Originally I would like to use the program given by Buffalo to format the external drive once but we failed. We simply used Windows to reformat the drive into NTFS. I did not use the TurboSpeed advertised by Buffalo, or run its free program.

Case A: Multi-transfer causes system crashes?
The first time we met the problem.
We were trying to help a friend to backup data on an old drive, about a few years old. We plugged in the Buffalo USB portable hard drive and transferred a whole lot of files to the drive. Several cop/cut-and-paste operations were active at that time. The whole system completely froze up. It doesn't respond at all. Only a hard restart could help.
Restarted. Tranferred again. Several cop/cut-and-paste operations were active.
Hard drive crashed - the beginning of the nightmare!
Windows restarted. Chkdsk was running. Saw many lines of messages with:
&... Read more

Answer:[Seriously need help] External hard disk causes hard drive failures & OS crashes

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Hi, I am trying to diagnose a problem with a computer I offered to "fix". The owner was unable to load Windows XP withotu having the XP install disk in the drive. The OS would load and run fine as long as the computer booted with the CD in the drive. I partitioned the drive, copied the personal files to the new partition and formatted and installed XP on the first partition. I encountered one problem while installing and it was along the lines of:


Which would appear in a BSOD during the Windows install.

I swapped out the RAM and was able to complete the install. Now, on a fresh installation I am getting this error:


when I don't have the XP install disk in the drive.

Does this mean that the hard drive is probably dying? When the XP disk is in the drive the computer runs fine. It's also crazy that both the memory and the hard drive would fail at the same time.

Answer:"Disk boot failure" - hard drive failing?

You can fix boot sectors using recovery console. look at fix mbr and fixboot.

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Hey all,

I just bought and installed a 2TB Seagate Barracuda LP ST32000542AS hard drive in addition to my existing hard drive. It was not detected by Windows XP, although the serial number ST32000542AS showed up in BIOS.

I noticed that for a split second as i started up, there was a screen with the word "RAID" and instructions saying "press ctrl + I", so i restarted, pressed "ctrl + I" and it took to me to something that said it was for the setup of a raid disk (or something like that).

I thought, "Oh, this must be where you format the new hard drive so that it will be recognised."

So i went through a very simple menu that had me select stripe size and some other features that looked very basic an un-threatening, and then finished the RAID setup thing.

I restarted the computer, and now it says:


At that point i had a heart attack. Can anybody help me? I have no idea what is going on.


Answer:Attempted to install 2nd hard drive; ended up with "DISK BOOT FAILURE"

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