Computer Support Forum

Worst company worst support.

Question: Worst company worst support.

I purchased HP AU113TX notebook 3 months back. And since then I am getting BSOD error and till date I have opened 3 case id of which my last case id is opened for more than one month(CaseId: 3036636047) Why customer should suffer because of issues in your laptop. Being a loyal customer of HP, would say I will never ever trust HP again.

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Preferred Solution: Worst company worst support.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Worst company worst support.

@AliMujtaba



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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i bought the new thinkpad and recd the end of dec 2012. I recoomended it to many in my company and am sorry they all started buying them. We all got the ultra book think pads. My was core 17-quite expensive/4333 SERIES. I bought iT with the warranty. NOTE- WHEN YOU BUY THE THINK PAD - YOU NEED THE EXTRA WARANTY NO ONE TELLS YOU ABOUT -PRO WARRANTY.THE WARANTY YOU GET FOR 3 YEARS IS BOGUS. i USED MY THINK PAD LIGHTLY AND ALWAYS TOOK GOOD CARE OF IT. I PREPARED FOR 6 MONTHS A PROJECT AND HAD IT SAVED TO MY HARD DRIVE BUT NO COPIES. THE MACHINE WENT COMPLETELY DEAD. I PANICKED AS THE INFO WAS NEEDED FOR A MAJOR PRESENTATION I AM MAKING NEXT WEEK. i CALLED LENOVA IMMEDIATELY AND THEY FGAVE ME 5 PHONE NUMBERS SO I CAN BRING IT IN AND HAVE IT SERVICED. IT WAS UNDER WARANTY UNTIL 2015.ALL 5 PLACES THEY GAVE DO NOT FIX THE COMPUTERS. I CALLED LENOVO BACK BECAUSE THEY COULD NOT EVEN FIND A DEALER THAT COULD FIX THE MACHINE. I SENT IT TO THEM ON THE 25TH. ON THE 27TH I USED MY CASE NUMBER AND FOUND IT WAS IN REPAIR. I CALLED ON THE 27,28,29,30,1,2,3, I SPOKE TO EVERY DEPARTEMT AND COLLECTIVELY SPENT 30 HOURS OF TIME(YES I WAS HING UP ON, SENT TO WORNG DPARTMENTS, PLACED ON HOLD FOREVER) TRYING TO TRACK MY COMPUTER AND THE PROBLEM. EVERY PERSON SAYS "I AM SORRY, I UNDERSTAND , ETC. THEY DO NOT. I NEEDED TO EITHER RETRIEVE THE INFO FROM THE HARDRIVE OR HAVE IT REPAIRED BEFORE I LEAVE FOR EUROPE IN 2 DAYS FOR A POWER POINT PRESENTATON THAT TOOK 6 MONTHS TO PREPARE AND NO BACK UP... Read more

Answer:WORST CUSTOMER SERVICE AND CLIENT SUPPORT OF ANY COMPUTER COMPANY EVER

SO ASIDE FROM EVERYTHING ELSE, IT'S STILL LENOV'S FAULT THAT NOT ONE BACK-UP WAS COMPLETED? REGARDS,-30-  I do not work for Lenovo/IBM, nor have I ever.





I love my LENOVO.T 410s, WIN 7, 128 SSD, 64 Ult.I do not work for LENOVO.

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I cannot believe what i have been going through with Lenovo. Sometime in november my idea pad z500 stopped working. Everytime i would switch on the screen would go blue. I called lenovo and they advised me to send in to Medion. The laptop would be sent out to Germany as there is where they had the repairs department. I took their advice and sent for repairs. I was promised i would receive my laptop within 10 working days.Once it arrived to Germany they called to charge me for repairs. It was done over the phone. Never again did i have a call from them not even to update me. I would call minimum 4 times a week to hear always the same thing. 'There is not much information we can give you'This continued for 6 months. I called and they told me that my laptop was unfixable and it would be sent back. This caused me so much inconvenience and stress. I have never ever come across a company like lenovo. 2 months down the line after calling everyone involved with Lenovo, i receive an email from a manager offering me a cheap laptop as a replacement. I told them i didnt want it and wanted a refund as promised from lenovo customer service . So she sent me a code to give to the retailer where i purchased. The retailer has told me they cannot refund as the warranty is over a year old.So now I am in the same boat. I have sent themanager an explanation of what the retailers have said and still waiting for a reply.  Its disgusting the way they treat their customers. An... Read more

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What do YOU think the worst thing an anti-virus company has never done, mine is Immunet placing ads within their program and my firewall blocked some tracking coming in from the ads...
 

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since when does operation bait detail of illegal acts, their was nothing illegal I was doing to retaliate??? You are always the first to shutdown an issue/topic like its the end of the world!!!! I mean come on.. ILLEGAL ACTS... nothing in that thread said I was doing anything illegal... LOL

Answer:Animal! The Worst Of Worst Mods/admins...

what is next animal... you going to threaten me about use of forum... block me or what... just so in 10 minutes ill be logged into another screen name with 2k posts??????? overreacting I think you are... IMO

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This pc is always disturbing and annyoing me and im getting very angry on this , without doing anything simply the screen rotates and even if i change the settings to Normal Landscpae mode than also it remains same how it wants.....and all your mad suggestions are not working if you can help please otherwise accept that you dont know how to fix and tell that this HP is **bleep**ing company because in other laptops this problem doesnt occur it only comes in your **bleep**ing products

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Got today my replacement for a machine which i have less than one year but was for repair 5 times . now i got a new one which welcomed me with blue screens and hangs .. so i will again have to get a repaire or replace .. i am very unhappy with this machine ... and the support .. omg ...

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This product was introduced to my organizaitn as a turn key solution for web gateway security.... 4 months into the project still having HUGE gaping problems with the platform functionality the DLP is non functional and they hybrid solution is junk.  The Support for this product from corporate is the worst I have witnessed!! This level of non-support taking first place topping IBM support. At least IBM will get you an engineer within a few hours.. he may be in a third world county feeding chickens and purchasing fish at a flea market.. but they at least fix the issue with some viable solution. 
 
The level of mis-information that leads to absolutely no identifiable solution disgusts me. If you have or even suggest the practice of using Google to you platform to fix a problem than you as a support technician fail. It not your fault it is the corporate organizations fault for not supplying you the necessary resources and work methodology to remediate and troubleshoot issues.  
 
I am a IT Security professional with years of experience and a Masters degree and host of certifications in IT and IT Security and the educational material is purposefully misleading with huge gaping gaps of information. The HUGE gaps and Presumptions are presented as if a teenage child with untreated ADHD wrote the material. I am sure it is with the intention to preserve the Secret "Proprietary sauce." I guess they take that money used for support staff logistical support and b... Read more

Answer:Websense Worst Support EVER!!

When choosing an anti-virus or any other security software, availability of quality/prompt technical support from the vendor is always a consideration.

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We have a machine that was in need of repair. After doing the remote diagnosis Dell sent a tech out.
They tech verified we needed a new part, and instead of calling it in for us, he had us do it.
Dell Tech Support has been giving us the runaround now for 2 days. The tech on site verified all of the parts needed and what the problem is. TS wanted to re-diagnose, and will not send the part without us jumping through hoops. They ask for something and say "no worries, we will be sending the part", then an hour later get an email saying they need another piece of info.
The tech who went on site should have had the part delivered to us. We should not have to spend countless days arguing with TS to get a part that is under warranty, and clearly in need of repair, replaced.
We need resolution on this ASAP. The tech support rep has wasted enough of our time.
Case #: 944712306
Thank you.

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i have a problem that kaspersky Allways kills my vpn connection....

yet none of them can or will help me ( or even read what i write )... no the chat / email / phone support....
kaspersky disconects my vpn while i use torrents for whatever reason. what i tried already. Disable SSL / Encryption scanning , make it trust worthy ( programm and adapter ) disable firewall If i disable kaspersky it works if i enable it it disconects my vpn

yet all just allways tell me deactivate ssl scanning then tell me

"Aside from this, is there anything else that I may help you?"

then close chat / phone call / never answer on emails anymore.

am i stuck with kaspersky total security multi device 2016???

and if i write i uninstall it without any help soon i get

""i UNDERSTAND"
and no answer either after that.

Just to note didnt had this problem with any other AV vendor.
 

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Worst customer expense ever, three think pad?s and this v570 latter and all they say is try again. After this im done with their productsThis is my experience over what has become a 2 month long episode and a very bitter ending for me.I recently bought a laptop for school, I chose Lenovo because iv only have ever used a thinkpad and was very happy with them.I bought a v570 , the model I got was a great price but only has a 2200mha 6 cell battery (half the normal amount) so battery life is only 3 hours. Which is not a big deal because I can buy another battery and this is where my story begins .I call Lenovo (feel better when I support someone though commission) and asked about available battery?s, and wow my luck a 8 cell battery is available for my laptop! So I order it and was told it would take 9 business days for me to receive it, which is perfect because I can return my laptop with in 15 days.Latter that week I look at the battery I gothttp://shop.lenovo.com/SEUILibrary/controller/e/webca/LenovoPortal/en_CA/catalog.workflow:item.detai...and notice that it has crazy dimensions that will not fit my laptop.So I call in explaining this, and was told that I was wrong and that is will certainly fit my laptop ( which is okay because it is their job and I believe than are far more knowledgeable than me) So two weeks latter over 20 days latter I have no battery and no call or e-mail saying why I haven?t got it.I call in with my order number and am told that there are ?... Read more

Answer:Worst Customer support

hey jul644,sorry to hear about what had happened. could you pm to me the following details as i would like to check what had happened.Name:Country:Mobile:Email:MTM [machine type model]:( To locate MTM - http://support.lenovo.com/en_US/FindProductNumber.page#find )Serial Number (S/N):Date of Purchase:Case/Order Number : (if any)Screenshot of Error(if applicable) : (upload it to a hosting site and paste the link here)Location of unit : Home / Repair Center (delete where appropriate)Description of issue :Troubleshooting Taken : (if any)





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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 I Bought New HP 15 AY503TX Laptop, I Am Facing Issues With Drivers. It Only Support Windows 7(64-Bit) /Windows 10(64-Bit)Only Then Where Is Windows 8.1 And 32-Bit OS Drivers. The Specifications Of Laptop Is Very Nice But There Is No Support From HP Drivers. I Installed Windows 7(64-Bit) And Installed All Software's And Drivers Too, But USB Ports Are Not Working And Display Drivers Are Also Not Working. So Please Resolve This Issues And Provide Drivers For All OS And Provide A-Z All Drivers That Are Need To Run Laptop Smoothly  .Thanks And RegardsKranthi 

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Hello Team,
 
My Name is Anish Mathew and you can reach at my number xxxxxxxxxxx).I would like to report one of the worst customer support I have ever experienced in my life. I am not sure which email address I should be sending this,so marked on all addresses I got from the internet. Please forward this to the right people as I didn't find any escalation point.
 
The story begins around last week of June 2013 when my laptop(Lenovo thinkpad edge xxxxxxxxx doesn't detect my battery. Since it was out of warranty I went ahead and bought a new Lenovo genuine battery thinking that my battery is corrupt. But the laptop didn't detect the new battery. As a next step I reached out at one of your Authorized service center in Bangalore below.
 
 
Caddons Computer Services
No.3350, KR Road,
BSK II stage,Bengaluru-560070
Tel-26762986/87/88
 
As per the call with the technician I took my laptop to the service center. The initial response itself was pathetic. The problems seems like the chip that is supposed to detect the battery is no longer working. As per Lenovo we cant replace the chip instead we need to replace the Mother board which would cost me 14k. Rahul told me that he will extend the warranty and get the mother board replaced under warranty which would cost me 8k. We agreed this and gave the laptop on 29th June 2013.Attached is the service report copy with the dates for your reference.
 
Guys Today is 21st Feb 2014 and you know what still nothing has... Read more

Answer:Worst ever Customer support in my life

Your complaint is with the computer store that you took the computer to.  Go back to the store in person and get your computer back.  They've had it long enough for you to know they are never going to fix it.  Then call the Lenovo customer service number on this website (for India) and work with them.  This is a user forum, not a Lenovo customer service forum.  By all means take the computer store to court (if the Indian court system is anything like the US system, you are wasting your time), but they are not lenovo..  





KeithFormerly 600E 2645, T30 2366, X31 2673, T40 2373, T41 2379, T42 2373, T42 2379, T60 1952, T61p 8889, T61p 8891Currently T420 4177-CTO, T430 2347-A54, T430 2349-L64, T430 2347-UN9, T430 2342-CTR, Ideapad K1, H520S 2561-1LU

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It is the end of the year, so here are my nominations for The Best and Worst of 2004 tech support

2004 Best Award:
1. Cisco
2. Microsoft
3. Veritas

2004 Worst award:
1. Computer Associates
2. HP/Compaq
3. Zoom Modems

The times I have had to deal with Microsoft, Cisco, and Veritas have been fantastic. From great phone connections*, professional & attentive attitudes, and a complete total willingness to solve the problem at hand! thumbs up!! Cisco always amazes me; their TAC is the pinnacle of IT support. Microsoft gets the award in 2004!

The worst award goes to CA, Hewlett Packard, and Zoom Modems... they all stink!
Talk about bottom of the pile... even mentioning them is a waste of time! From incompetence to flat out rudeness... these are your companies.

*phone connections; yup, a crappy line to some remote support center SUCKS! When you are in a loud computer room and have to deal with a horrible connection it only adds to the problems!

Feel free to add to the Best and Worst list...
 

Answer:2004 Best & Worst Tech support

I can vouch for HP being no good. They almost seem like they are trying to be counter productive to your cause when you call them.
 

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I run Windows server 2003 Eterprise edition with in VPC for school labs for my college and practice.My activation time bomb went off and I tried to activate it and got invalid conformation ID .Then called there tech support and got a new conformation ID and still did not work ,got tranfered to another department and they tranfered me back to the activation department and so on.Tried another ID and still invalid,got transfered back and the two techs that were one the phone started to argue one wich one the call goes to(while they were on the phone with me ).Then the tech put me on hold to see wich department it goes to now(bear in mind I have been like transfered 10 times already!)I was on hold for like 20 min and nothing just the never ending loop of music.Called back to complian abouth situation and they wanted to tranfer me again ,then we tried another confirmation ID and the same thing invalid.Then they confrenced me with three tech's and then the Windows server 2003 tech took the call and got the info (informed him that this is just to run labs in but however it is the root of the forest and contains all the FSMO roles and if I reinstall it ,which isn't a bid deal just a pain)and then wanted to transfer me again ,tried another conformation ID and still the samething (umm how many do we have to try in order for them to understabd that it not going to take it no matter what ) got transfered to another tech and now this guy really knows what he is doing ,he stated tha... Read more

Answer:OMG! Window tech support has got to be the worst!

No, i would have fixed the problem alot faster if you would have IMed or PMed me though.

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According to Lenovo, my M91p should support up to 2560x1600.But it does not. While having a next-day-support contract with lenovo, ive opened a case 20 days ago.The support is really bad: "buy a lenovo screen", "we do not support NEC spectraview screens", "buy a lenovo adapter cable", "yes, your m91p should support that screen resolution", "we will swap the mainboard" - nothing. response from support is really not next-day as bought. Any chance how to solve this / speed this process with support up?

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Thinking of taking a leap and going for a laptop for home use. Will be replacing my older Windows 98 PC. Anticipating that laptops have more problems than desktops, I am concerned about tech support from the likes of HP, Toshiba and Dell. I have never had hardware problems with my old Compaqs or my new HP desktop, so I never had to call these people.

Based upon your experiences :

Which of the 3 has good tech support and who is bad ? Am I correct when I can expect more problems with a laptoP ?

Thanks,

jayeliot
 

Answer:Solved: Who Offers the best / worst tech support

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When I purchased my Yoga  3 my first thought was to purchase the extended warranty with accidental protection from Squaretrade instead of from Lenovo. Today I wish I had. Two and a half weeks ago I sent my notbook to lenovo support to the address in Louisville, Kentucky as they instructed because the case warped, the LCD stopped working, LCD case warped also and the upper case had to be replaced and it was a no-post and would not start  But I would charge and the battery was full. They received it for rapair on April 12th 2017 its  case number was 7025182746 . I just got it back today April 28th 2017. I turned it on with the power cord plugged into it and begain to let it run the windows updates. As it was finishing and just as it was about to restart a message appeard 10 then 8% power then shut down and hasn't started since. The exact same prome I sent it in for the first time still exist. Now they are having me send it back in under a new case number 70255275634 the only difference they want me to also send in the adapter and cord.  I bought the extended warranty with accidental protection from you. So not just replace it... They have had it for 12 days and its still not fixed. Now I have to wait another 12 days?  If they tested it as they said I would not bee having this problem

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2 months ago I purchased a t440s that arrived defective. Notably, the screen was the upgraded FHD IPS panel. My unit came with the LG model, which is notorious for being defective. The screen had bad viewing angles (its main selling point...), about 1.5 inches of light bleed along the bottom, and significant yellow tinting outside of a medium-sized circle in the middle of the screen. Additionally, the trackpad was too far left in its housing and would ocassionally *get stuck beneath the case* and ALWAYS scrape against it.After waiting 3 weeks for my laptop to arrive, I requested a repair after owning it for 2 days and sent in my laptop-- at the end of September. I didn't receive any updates on the status of my repair until several days ago. I was unable to answer the call and the voicemail Lenovo left only said that my repair was pending. After attempting to contact support myself and being placed on hold for absurd lengths of time, I gave up.Earlier today I received another call. The rep told me that my laptop wouldn't be able to BEGIN being repaired until November 24th, at the very least. This is due to a backorder on replacement screens. I'm assuming that's because they're having to replace more than just a few.The rep offered to have my laptop swapped with a new unit, yet I'll have to speak with another person who won't be calling me until "sometime next week" to actually have this done.The girl I spoke with to initially request my repair was very kind and knowledgeable. ... Read more

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This is conversation I had with some of the officials of lenovo.Not a single person found responsible, starting with Sales support , technical support, Salesservices ED..and list goes on.I cried out my issue about 15-17 times to different person, not a single person have kept any track of it niether it is resolved yet. And after all the hustle the final email answer comes from lenovo's Service ED is that they cant help contact local lenovo!Worst service ever anyone can provide!I am pasting my email conersations with the "officials" and persons of lenovo :------------------------------------------------------------------------------------------------------------------------------------- Forwarded message ----------From: Services_ED <[email protected]om>Date: Monday, November 10, 2014Subject: Repair of Lenovo ultrabook laptop - model number U410To: XXXXXXXXXXXXDear Customer,Thank you for reaching to Lenovo India.Request you to get in touch with the respective country for further assistance.Thanks & Regards,Services-Executive DirectorEmail ID - [email protected]: XXXXXXXXXXXX Sent: Saturday, November 08, 2014 10:10 AMTo: Services_EDSubject: Re: Repair of Lenovo ultrabook laptop - model number U410Sir,It is surprising to note that a customer of ?Lenovo?, supposed to be a good brand ,has such a pathetic after sales service. Just imagine that a customer is not able to use the system due to non- availability of Lcd rear screen ( part no  &nbs... Read more

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 I have been searching and reviewing computers to buy. Came across the K430 but after reading horror stories about Video Card Replacement, Power Supplies and Turbo Switch not working, I decided to call support and seek advise or a simple opinion. The Support Specialist shockingly informed me that she did not know anything about Card Upgrade and recommended that I speak with Sales. Called sales, waited for 30 minutes and was also informed that they know nothing about Video Cards. This is what kills a company, the fact that it's own employees are distancing themselves from their products is a disgrace. Wake up Lenovo, Wake up!!

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Earlier this month I purchased my first Lenovo, an IdeaPad Y700-14. Some icons added to the Quick Launch area of task bar show up as default white folders. (A few, namely CyberGhost and MS Edge show up fine.) If clicked, the white folders change to the correct icon (e.g., Word, Excel) but they revert after boot. I finally called Lenovo support today and, without any troubleshooting, was told that I need to reset my machine to factory defaults. This is the worst, and laziest, support advice I've ever received. You tell a customer who has just spent dozens and dozens of hours setting up a new machine that they need to start over? Without any troubleshooting whatsoever? And with no guarantee that it will work?  I have learned my lesson about Lenovo products and Lenovo support. If I do reset the machine, it will be to return it to Costco after I purchase a different brand of computer. So glad for Costco's outstanding return policies! 

Answer:WORST SUPPORT - Quick Launch Icons Show as Windows...

What OS are you running?Try rebuilding the Icon Cache.rebuild ICON cache In the past on win 7, the Icons would get messed up after certain program installs.I have rebuilt my icon cache using the above link and it works. 

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Hey guys I have acer laptop. I got some issue with USB ports so acer service center engg came to my house and after opening the screw he said hings are broken. That's it and fix the USB ports issue and went. After 2days my laptop's back body start breaking and when I call acer support they said we are not allowed to register on hardware issue. It took a month to register one compliant . And they never bother about that. They are like it's hardware issue you have to pay.. My laptop is in warranty period and It not my mistake boz I never had issue of hing n ol. Now it's almost 3 month over still they are like we will update you in 2 days.Worst services ever I seen is acer.

Answer:Acer support is worst support ever I seen

Hi Nitin1,
 
I'm sorry to hear about your experience with Acer. I hope I can help at least get you in touch with the right people and foster appropriate communication towards your issue and get it resolved.
 
Could you send me a private message with your Serial Number and contact information? I'll be out of the office tomorrow and Friday, so if I don't get your response today, please excuse any delay I may cause.
 
Thanks,Cory

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So  the issue is the Synaptics Control Panel is displayed in a way that is too big vertically to see the entire window as per: The keyboard click-for-click instructions on reproducing this:1.  Start up from a Lenovo factory install of Windows 8.1 Professional x64 with all drivers updated to latest as provided by Lenovo, and Windows upgraded with latest updates (no drivers installed through Windows Updates).2.  Control Panel > Display and notice the defaults as per below:3.  Control Panel > Mouse > tab ThinkPad > button Advanced and notice the new window Synaptics Control Panel is proportional vertically as per below:4.  Control Panel > Display > click checkbox Let me choose one scaling level for all my displays > radio button Medium - 125% > click button Apply.5.  Sign out and sign in to Windows.6.  Control Panel > Mouse > tab ThinkPad > button Advanced and notice the new window Synaptics Control Panel is too big vertically to see the bottom of the window.What is noticed is when one changes the registry entry:HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\Controls\ClientHeightPxfrom 640 to 550, the Synaptics Control Panel looks acceptable vertically, and persists through reboots. However, this is correlated to an issue where any configurations made are all reverted automatically, after about ten seconds from clicking OK in the Synaptics Control Panel. Hence, this is not a WORKAROUND/solution. March ... Read more

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which anti virus/computer protection do you think is the best
which do you think is the worst
i think kaspesky is the best and AVG is the worst

Answer:Which Is The Best And Worst

Well each program has their own way, it depends on what you like.
I think AVG is good except the false positives. Macaffe is also good. I don't think there's a good or bad program.
There all good, but I prefer others because of how they work and their protection method.

Regards,
Extremeboy

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Question: getting worst

i did system recovery few days ago, i guess it was caused by IE 7, now the system back to work, but there's more and more problems, the screen freeze when i browes to other page, i can't download files by using IE, it shows "I E was not able to open this internet sit. the request site is ether unavailable or cannot br found". i had use AVG, MALWAREBYTS, SUPERANTISPYWARE, and LAVA's adware, none of them found anything.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:20:09 PM, on 10/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Prog... Read more

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Ok working on my fiance's sisters computer, this time its the other sister. She had some serious issues going on with multiple variants of vundo a couple rootkits, browser hijacker and some droppers. Its really quit messy. I couldnt hardly boot up the machine, but I have it cleaned up as much as i can now. It took forever to be able even load up the microsoft update page. let alone get the computer to update spybot s and d. So with that I have already done considerable work and I can post some of the earlier logs if needed. But here are the most current logs.
-Currently I keep getting an adaware watch warning that it is blocking "crt5.tmp (3680) from loading" it is triggering as a win32 downloaderinjector.

-None of the spyware programs seem to adequately clear the memory of these problems I been having with each reboot the keep reloading. But at least I could finally update adaware, windows xp, spybot s and d, mabm, and superantispyware. previously they would be blocked or hijacked if in a browser.

-most current logs follow
 

Answer:Help! Worst I've seen

-other current logs
 

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Not Every AV is Good! Which is the Worst AV You've Ever Used? In My Opinion, Iobit Malware Fighter is the Worst. It claims to have Bitdefender's Engine and Anti-Ransomware Engine but It didn't even Protected Me against a Adware!
 

Answer:The Worst AV You've Ever Used?

I would have to agree Iobit Malware Fighteris a winner in being the worst. Especially when it first came out, not sure what it is like these days. I never will have here again.
 

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okay when i first click on chrome it gives me google but when i open a new tab and search something it gives me ask with totally off topic search results i got this nuisance when i downloaded java so i could do studioworks and make yearbooks and ask was the stupid tagalong

Answer:Ask.com is always in my second tab, it is the worst ever

Download AdwCleaner from this link:http://www.bleepingcomputer.com/dow...AdwCleaner Usage Instructions:Using AdwCleaner is very simple. Simply download the program and run it. You will then be presented with a screen that contains a Search and Delete button. The Search button will cause AdwCleaner to search your computer for unwanted programs and then display a log showing the various files, folders, and registry entries used by these programs.To delete these unwanted programs simply click on the Delete button, which will cause AdwCleaner to reboot your computer and remove the files and registry entries associated with the various adware that you are removing. On reboot, AdwCleaner will display a log showing the files, folders, and registry entries that were removed.Please include the log in your next reply.Please reply and let us know if our help worked. Your feedback helps others. Maybe you?

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Question: Worst I have seen

This is my first post. I have spyware that is not allowing me to update the spyware protection I have or get to sites that might have spyware removal tools. I can only get into the computer by using safemode with networking. Superantispyware can't even be downloaded from a cd I have with a bunch of spyware tools. Of course it also blocks system restore as well.

Thanks for any help you can give

Tom

Answer:Worst I have seen

I would definitely start with an Online Scan or two (after it might allow you to update your protection) after that i would recommend help from the HijackThis teamOnline Scan 1:http://www.kaspersky.com/virusscannerOnline Scan 2:http://www.ewido.net/en/onlinescan/

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Question: Worst PC ever...

Ok so, I formatted and installed Windows XP Home SP2 3 days ago. Last night I finished installing all my programs, all my drivers, apps, the whole sha-bang.

Today, I had to shut down to fix one of my cathodes. I started back up and the Windows loading screen came up like normal. Then, instead of going to the welcome screen, it went black. And it sits there forever. I tried at least 8 times with the same result.

So I put in Knoppix Live to save all my stuff so I can reformat again. Well Knoppix goes to the loading screen and sits on "Configuring devices" forever and does not start. Great... Tried that 3 times.

Now I put in my XP Home CD that I just got 3 days ago. Brand spankin new.

I put the disk in, it says "setup is loading files" and then says "Setup is starting Windows" and sits there.. forever... just like the rest...

So now, I'm out of options. I don't know what the fuck to do. My next plan of attack is eraseing the disk with the Ultimate Boot CD and [email protected] killdisk...

Unless anyone has any other suggestions?

At this point, I don't know if I need PC help or psychiactric help...
 

Answer:Worst PC ever...

When you fixed your cathode you might have bumped a card, I'd reseat any pci/agp/pcie cards and memory and see if it boots.
 

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Hello all, trying to disinfect my girlfriend's computer, I've installed Ad-Aware, Spybot, and Kaspersky Auto Virus. With msconfig and the task manager I see a bunch of processes that I have no idea what they are, and some of them have no result on google, which is making this all that much harder to fix. I'm pretty sure there are multiple trojans and even if I delete them (assuming I can see them,) they come back. If I uncheck things in the startup menu, they recheck. Every time I open up Internet Explorer or Mozilla Firefox, the site immediately changes to a random advertisement page. Also, when the internet is connected, the laptop recieves random popups at random times to more advertisement pages. Certain trojans that are detected will delete, but come right back, and even if the program says it will delete on startup, it fails, and it's still there with another virus check. I cannot do online virus checks due to IE and Mozilla not working.

I already found surfsidekick and fixed it using this site, I dont know what the rest of the trojans even are. I believe surfsidekick is all gone, I could be wrong. Some of the processes that I have seen are:

explorer.exe (Not bad)
rundll32.exe (Not sure if this is bad)
afhcp.exe (This appears 3 times at once)
jvpxpt.exe (Sometimes appears 2 times at once)
bdcyv.exe

pdpxgcr.dll was found by Kaspersky Auto Virus, as was some of the above processes.

If anybody can help with this I will be eternally grateful.

Logfile of Hijac... Read more

Answer:Trying To Fix The Worst Pc Ever, Please Help

Hello,Please don't start with fixing items yourself, because this is confusing and I see you already fixed some entries.... so the log won't show it anymore what we have to manually delete.I also see that you have Kaspersky and Norton installed. This is a very bad combination and can actually crash your system. So I recommend you get rid of Norton or Kaspersky.It is important you don't miss a step and perform everything in the right order!!Go to your controlpanel > software > add/remove programs and look if NewDotNet, New.Net, New.Net Applications or New.Net Domains is present and choose to uninstall.If not present, Download and use this uninstaller.* Please make sure your anti-virus and anti-spy ware programs don't hinder the complete removal of the new.net software. In case they interfere, temporary disable them.Reboot afterwards! Important!!!* Download Brute Force Uninstaller.Unzip it to a folder of it?s own (c:\BFU).Read here how to unzip/extract properly:http://metallica.geekstogo.com/xpcompressedexplanation.htmlStart the Brute Force Uninstaller by doubleclicking BFU.exeNext to the 'scriptfile to execute'-window you'll see a little icon as shown in next picture: When you click that icon, a little window will open that says: 'Please enter the full URL to the sript you want to execute'In the field, copy and paste next URL:http://metallica.geekstogo.com/alcanshorty.bfuClick Ok. Then click execute in Brute Force Uninstaller.Extra note:If no... Read more

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:20:38, on 08/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\system32\SMC2635WMonitor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_04\bin\... Read more

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first of all i started with around 60+ infected files with ad-aware ive managed to get it to 3 but for the life of me it wont go away

the only thing i could find to indentify this spyware is it redirects me to a umaxsearch engine webpage when i open internet explorer i can be ona a web page and it will close it or close it and reopen it to a different site

it also shows up as BEST SEARCH ENGINE!!! on add/remove programs

ive deleted it in add/remove used regedit to remove what i could find but cwshredder says everything is fine and it keeps coming back

Logfile of HijackThis v1.99.1
Scan saved at 12:39:16 AM, on 03/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Norton Utilities\SYSDOC32.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\H i b i k i\Desktop\HijackThis.exe

R1 - HKCU\Software\Micros... Read more

Answer:Plz help the last one is the worst

Hello hibiki2401, and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

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Question: Best of the worst?

I'm wondering you guys, if you had to pick one of the store-bought pc computers, what would you all pick and why?

I know custom computers are better, but for average computer users who only upgrade things like RAM and Video Cards...which are the best out of a bad lot?

Excluding Dell please. I mean ones you can walk into a Best Buy, and take home.

Answer:Best of the worst?

HP-decent
Compaq-probably the best deal
Sony- OVERPRICED (I have one...decent machine, too much useless software comes pre-loaded)
IBM- good quality, bad price

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Question: Worst ISP

Post your reason for nominating the worst ISP

I don't know why I have such a huge chip on my should about AOL but anytime I try and help an AOL user - I just become extremely frustrated and disgusted.

I know not everyone knows a lot about PC's and I am far from knowing anything in the IT field but AOL users seem to have this nieveness (sp) about them

AOL (ISP) just brain washes their customers and basically handicaps them from doing basic functions that common users should be able to perform

(i.e Clearing Cache, Clearing Cookies, Typing in the URL field, Know where the URL box is, using Outlook, etc etc etc)

AOL to me is just a crap service and it frustrates me that so many people are just signing up for this crap just because they sent you some junk mail CD.

I have seen numerous polls that point AOL as the worst ISP to date yet so many people still use them. People get mad when I tell them I will not email an AOL account. They just don't get it.
 

Answer:Worst ISP

i am using earthlink right now and am not to thrilled.

First, My modem got toasted and it took them over two months and 4 phone calls for them to send me a new one.

second think is kinda strange, i have had their dsl for awhile and now they tell me it is no longer avalible in my area lol

anyway, just hasn't been a great experience IMO
 

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Question: Worst. Day. Ever.

I've had a nasty problem with my computer the whole day, and I NEED HELP DESPERATLY! I think it's the work of a virus, too!!

Problem #1: Boot sectors on my PC couldn't be found, therefore the OS(XP Home SP1) was not able to load up. I thought, "Ok, I'll check the forum." Got helpeful reply, but didn't seem to work because I didn't even know there was such thing as an administrator password, and I couldn't find out what my manufacturer set it to! So the brilliantly helpful page that would have worked perfectly didn't, because PowerSpec sucks royal @$$ and sets admin passwords for their customers.

Problem #2: I go into the BIOS to check why the OS couldn't be located, find that the computer can't seem to locate my one-and-only HD. "Well, this shouldn't be too difficult", so I go in and then set the drive to AUTO, thinking that it would straighten itself out.

Problem #3: It didn't straighten itself out. It says "No hard disk found."
I say "#@$%@#$%!!!?!"

Please help me find my HD!
 

Answer:Worst. Day. Ever.

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My computer has some problems. ive ran spybot and the only thing i havent been able to get rid of is webhancer. But Im afraid its more than that...

i ran hijackthis and i have 3 lines that say "O10 - Hijacked Internet access by WebHancer".

I have a red background that says "Warning: your computer is under spyware attack"

i get a yield sign at the bottom of my page that says "Windows Security manager
your computer is running slowly due to malware activity"

I get a popup thaT says "spyware activity is found on your computer"

when i press cntl alt dlt i get this
"task manager has been disabled by your administrator"


hijackthis log attached
 

Answer:i have the worst problem ever w/ hjt log

Hi jamie7823,
Welcome to Major Geeks!

Please go through the instructions in the READ & RUN ME FIRST and attach the requested logs when you're finished. You'll find some relief from all these symptoms as you work through the procedures and when you finish, one of us will check your logs for any remaining files that need to be removed.

Thanks.
abri
 

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Hey all.

My computer has recently just got a hell of a lot of malware and to even post this here i've had to go on a different computer!

Internet Explorer started getting slow, then popups started appearing advertising gambling/search engines/spyware programs.

I tried to get rid of it using AVG and spybot; it didn't work.

Then it got worse! Pages i'd click on from a google search would be redirected to a .ru website, Internet Explorer got so slow I can't use it and when I could this damn malware would randomly close the website I would be browsing.

Please help!
 

Answer:Worst malware I have ever had! Help!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flas... Read more

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Question: Worst mess ever!

I am working on a client's Dell laptop, messed up with worst case of spyware/malware/virus infections I have ever seen.

1. Unable to get to Control Panel (disabled) to uninstall any malware , programs.
2. Unable to get to any sites that offer on-line scans (McAfee, Symantec, TrendMicro, Kapersky, Panda)
3. Lavasoft Ad-Aware, McAfee, AVG Anti-spyware all seem to run okay, but are ineffective.
4. Permanent bogus "Windows Security Alert" window on desktop, with the message"Warning! Potential Spyware Operation! Your computer is making unauthorized copies of your system and Internet files. Run full scan now to pervent < yes, 'pervent' > any unathorised < yes, 'unathorised' > access to your files! Click her to download spyware remover...." Options for Yes or No do exactly the same, no option to close the box.
5. Task Manager is disabled, so I cannot stop the processes or any running applications.




Any tips on where to start?

Answer:Worst mess ever!

As you already have an open HijackThis thread, I'd think you'd know the best place to start is here:

http://www.techsupportforum.com/secu...tml#post342651



These type of infection disable task manager, regedit, control panel, even safe mode...as the bad guys are aware of their vulnerabilities.

It takes knowledge about the registry, or specialised tools, to get control of your admin tools again.

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Question: HP Worst Service

 I have log a complain on 12/9./2016  and it is still unresolved.   HP have closed this call without  solution and withoout any engineer visit.     HP Case ID #: 4777388129

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Dell has been the worst computer i have ever owned!It started running slow 1 day after i paid $599.00 for it!I called them they tell em i gotta pay $239.99 to get it repaired!Then i call them 1 week later they claim i have a vireos in it and still want to charge me the money!I get the vireos worked out 1 mth later its still running slow ,at this point I've done everything humanly possible to resolve this issue , give Dell the benefit of the doubt ,i call Time Warner Cable now going to spectrum...they do a speed [email protected] by Ookla seconds,   download not them them, I've called a few times i admit because i desperately wanted Dell to be great like i have always believed.Time Warner tells me its Dell its Dell !But one guy did inform me that is was Mozilla Firefox  download the newer version and it would resolve my issues...nope i even went to internet explorer ahh negative!So i call Dell for like a 4th time I've called so much!And the representative [email protected] does does the right thing and goes inside my PC and helps me)Or so I thought ) ,she sees no issues tells me it has to be my Facebook page,so being the genius that i was i trust her,next day  ,i call guy gets remote access of my PC tells me he needs to get on Facebook 15 minutes later i have been hacked!He wasn't American so yeah and here i sit with  a bank account that has to be changed)Took 2 1/2 hrs! etc .etc. :(I change all my passwords etc....i call Dell back speak with the... Read more

Answer:Dell Worst Pc ever!

Sounds like you did not call Dell, but contacted one of the many "support scammers" out there.  Be more careful in verifying the calls you place (and NEVER respond to technical support "cold calls" from anyone.

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It all started when I looked for a program that would act as an alarm clock to wake me up this morning. Now I have a serious virus and my totally paid 2 years licensed NOD32 is totally unusable.

I have few programs like HiJack this, Combofix and SD fix handy but I need your help to start with correct steps to get this out of my PC, I was able to check some of the steps but now it's gotten very slow and I need to get into attacking position towards the virus.

It's XP service pack 2, and I was able to identify hldrrr.exe working in the background in NetLimiter program before the virus also made that program unusable.

I can't get hijack this work on the infected computer it says it's not a valid win32 application (which I suppose the work of the virus again)

what should I do guys? I really need information cleaned from HD because of some documents that I need for personal reasons, hope I can get a help on this one, thanks for your time.

Answer:The worst of all: hldrrr.exe -don't know what to do

i was able to do a hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 11:32, on 2008-06-30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Program Files\NetLimiter\NetLimiter.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\ARDAYU~1\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\WINDOWS\explorer.exe
E:\x.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://192.168.1.10/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServe... Read more

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Hello,

Please forgive the length of this explanation. I have tried to prepare my post as described in your instructions, but the DSS program will not run as described, and I can't extract the ZIP file for the "gmer" program. At the moment, I can only run my computer in Safe Mode, and only if I "press ESC to prevent SPTD.sys" (as per the prompt during startup). Additionally, I am unable to uninstall "Daemon Tools" as you request, and running the program to uninstall the SPTD driver is useless because (I suspect) I am running in Safe Mode without SPTD.sys in the first place. In lieu of the text files you ask for, therfore, I will provide what details I can and ask for your suggestions.

My computer has obviously gone bonkers. A few weeks ago, I was hit with the "Malware Defender" virus, which did some pretty serious damage. After some research, I acquired Malwarebytes Malware-Removal program and ran it several times, (in safe mode and in normal Windows), until all symptoms were gone. The computer has worked fine for several weeks.

Last night, (about 2-3 weeks later), something even worse took over. All very suddenly, it splashed up a ton of pop-ups with endless dialogue boxes, displayed warning balloons from my systems tray, and disabled my tasks manager (ctrl+alt+del). I forced a shut down of my computer, and when I restarted it began to load Windows XP and then flashed up a blue screen before restarting automatically in the F8-... Read more

Answer:I fear the worst...

BUMP, please.

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Trying to fix my parents computer, running on windows XP. They obviously had some viruses and I ran some scans and got rif of some with different programs I'd already installed and tried to clean it out a little a couple days ago- it only got worse- it's now pratically unusable. Heres a list of the issues.

Desktop is blank with no icons, start menu comes up empty. I had to click an ad just to get into internet explorer here.
Getting a tons of errors at the same time reading "Failed to save all the components to //system 32..., the file is corrupted or unreadable." and another error that says the "Files indexation process has failed" and one that says "RAM memory is incredably unstable"
I can not exit out of a fake virus protection program called "system fix", and task manager will not open.
Occasionally a video or audio ad will pop up, ussually a virus protection ad.
I seem to be unable to right-click...
I can not seem to download any form of software
Most of the time when I search or click a link to something that will help, it sends me to an AOL website, or more spam.

Anything I can do to save this old piece of junk for them at this point?

Answer:Worst virus I've ever seen

Bump and update.

I've found logging in as a different user allows me one or two more abilities- it still shows a couple programs, and I can manage my way on to the internet, but every time I try to download some kind of anti-virus program, it ends in an error, and most times I try to go to an anti-virus site, it redirects me to spam. It still makes it look as if all the files are gone, even though they seem as if there still there- for example, I get get into itunes randomly and have all the songs, but when going into desktop, it doesn't show anything in any of main files at all.

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I'm considering buillding a new computer for my family. I know how to put a computer together, but i don't know the best things for my computer. For example.. i was looking at a Pentium 4 3.0 GHz Processor and i also saw a Pentium 4 3.8 GHz Processor. My guess is that the 3.8 GHz is better, but i don't know why it's better. What will .8 extra GHz do for my computer? I know whats better... but i dont know why.

Another example... I'm looking at a Pentium 4 3.2 GHz Processor and i'm also looking at an Athlon AMD 64 2.6 GHz Processor. The AMD is more expensive but is it better? This is all extremely confusing to me. Now i don't even know what's better.

I don't expect anyone here to tell me everything i need to know about how to distinguish whats better and why one thing is better than another... but do any of you know where i can learn about this? Possibly a website or maybe a book. Thanks for reading.
 

Answer:Best to Worst Hardware

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i've never seen anything like this before. i'm all but ready to call a priest to have a look at a computer i use at work. the worst case of spyware i have ever seen. everything from desktop hijacking to .html files made to look like windows forms. i really can't fix the problem. Spybot didn't fix the problem. system mechanics didn't fix the problem. it has to be the registry! please, could you help? i'll post below the log i collected from hijack this.


Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:04:30 PM, on 3/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter
Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Belkin\Belkin Wireless Network
Utility\WLService.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee.com\Agent\m... Read more

Answer:Worst possible thing.

i know it's difficult to get excited over someone else's problem.

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I picked up this virus, it puts a small blinking red x next to the time in the lower right hand corner. It made my wallpaper a clickable image that brings you to one of those antivirus scans on the internet. Also, I get 3 or four different pop-ups (yourprivacygaurd, ultimate defender, windows security alerts etc..). I don't have to be on the internet even and they pop-up. I've run Ad-aware, AVG, and Spybot to no avail. Below is my hijackthis log, someone pleease help, I'm dying here!!!!

StartupList report, 10/7/2007, 10:30:50 AM
StartupList version: 1.52.2
Started from : C:\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16544)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Sony\Shared Plug-In... Read more

Answer:worst virus ever!!!!!

Hi and welcome to TSF.

Please subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Add Subscription.

--------------------------------------------------------------

Before beginning the proposed fix, read this post completely. Any questions should be kindly asked before proceeding. Ensure that there are no open browsers when carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

--------------------------------------------------------------
Please download SmitfraudFix to your Desktop. Do not run it yet. We will shortly

Restart your computer in Safe ModeAfter hearing your computer beep once during startup, but before the Windows icon appears, press F8
Instead of Windows loading as normal, a menu should appear
Use the up arrow key to highlight Safe Mode and press Enter.
Login with your usual account
Once you have logged in, a warning message will appear regarding starting windows in Safe mode, click OK and windows will load your desktop environment

Note: Some systems, this may be the F5 key, so try that if F8 doesn't work.

Double-click on SmitfraudFix.exe to start the tool.

Select option #2 - Clean by typing 2... Read more

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I have a feeling this is a vundo virus or a variant of it, as some of the symptoms are similar to a vundo i previously got rid of on an old computer.

I cannot even boot my computer in safe mode, i get a blue screen of death immediately after windows boots that says DRIVER_IRQL_NOT_LESS_OR_EQUAL.

I tried using a vista repair disk to run system restore but that did not work. I managed to get a hijackthis logfile from the computer in safe mode before it crashed once, but now i cant even boot it long enough to do anything. I would just wipe the HD and do a fresh install but I need many files that are on my HD. any ideas what i can do??


Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:49:30 PM, on 12/3/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Safe mode

Running processes:
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1108&m=fx6800-01e&c=BB
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1108&m=fx6800-01e&c=BB
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.c... Read more

Answer:worst virus i've ever seen

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

P.S. Please do not use quote or code tags for the logs.

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Relevance 71.75%

i have literally never had a worse experience had purchasing, understanding and utilizing technology and I am an IT Pro. Your website is horrible. It does not recognize my order despite being associated with email. the site sucks the product though it is a "tablet" convertable does not support pens. this company should no longer exist.

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Relevance 71.75%

I have no idea what has hijacked my computer. Norton keeps going crazy, and now my desktop has changed to a blue background with a hyperlink. The text on the desktop is as follows:

Line 1 ..."Warning Spyware threat has been detected on your PC...
Line 2 ... "Your computer has several fatal errors due to spyware activities...
Line 3 ... "It is strongly recommended to install an antispyware software to close all security vulnerabilities...
Line 4 ... "Antispyware software helps protect your pc against spyware and other security threats.
Line 5 ... "Click here" weblink ... http://livesecuritycenter.com/?aid=444


Also, Windows Security Center displays threat "TrojanDownloader.XS"


Please help!! I really have no idea where to begin! Thanks again!

-Kent




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:28:55 AM, on 3/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\S24EvMon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\system32\sbwltbxa.exe
C:\WINNT\Explorer.EXE
C:\P... Read more

Answer:Hijacked in the worst way!!!

Wanted to include screen grabs of the desktop and a warning I'm not familiar with.

-Kent

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Hello guys, and thanks for any help I might receive. I had posted in the Windows XP forum on my original issue here: http://www.techsupportforum.com/f10/...xp-453138.html which was regarding a BSOD.

That problem was resolved by repairing windows but I am now unable to use most of the programs on my PC. Firefox will shut down and go into a "Firefox is already running" error. Internet explorer will also close down and give an error as well. Other programs such as Windows Media Player will unexpectedly shut down and give errors also. Wallpaper will disappear, etc. Just a few examples. Your going to see a few malware programs in the DDS, I did try using them before finding this forum, but they have all failed so far.

I did my best to follow instructions on what to do before posting, but I am unable to uninstall uTorrent and Daemon Tools, not even in safe mode. I have Windows XP Professional edition and the anti virus I was using was AVG 8 free.

Here is the DDS.txt:


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Administrator at 14:05:42.93 on Wed 01/20/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1726 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k W... Read more

Answer:Worst. Virus. Ever. (help)

I've resolved this issue on my own, you can go ahead and delete this thread. Thanks!

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Legend:
Grey - Old information/probably fixed.
Green - Newest information, what I am doing currently.

Hello, you guys are my last hope.

Notice I havent posted any logs or added the necessary attachments.

a)DDS.com would not download.
b)Gmer.com I could download and extract, but the virus has blocked it from running.

Update: Tried a script that disables/enables regedit. For the time being it seemed to have worked.
Run>Regedit worked.
DDS.com ran, ill update with the logs in a bit.
Gmer.com ran, ill update with the logs in a bit.

As you might help me get stuff working I will update the thread with needed information.

How it started/ first thing noticed:
1) Noticed AVG Free would not update anymore

Symptoms as of now:
1) AVG wont update
2) AVG after running for some time (~10min) reports a error about a crash. (also other virus programs like Kaspersky, Search & Destroy and a few others I tried do the same)
3) Regedit wont run ( displays a black screen for a second and goes back)
4) Firefox constantly crashes (2 times writing this topic)
5) After some time running I lose the ability to visit webpages, either "connection reset" or just the regular "page cannot display".
6) Safemode wont work.
7) Like I pointed out before, Gmer.com wont run. Same symptoms as running Regedit, flashes black screen and goes back to desktop.

Thanks for any kind of help, worst virus I have had and I thought I was playi... Read more

Answer:Worst virus I have had

Hello and welcome to TSF.

Sorry for not being able to have replied to your topic. If you still need help, please start a new thread and post a fresh set of logs requested in our pre-posting process outlined below, as this one shall be closed.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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Question: Worst Malware Ever

I've had a virus or some spyware forcefully installed on my computer a couple times before but I've always been able to get rid of it with some sort of virus or spyware removval software.

But not this time, everytime I try to run Spybot etc. my computer turns off before it can get rid of the crap. At first I thought it was happening randomly but now it's obvious the virus or whatever just refuses to leave.

Is there anyone else who has had this problem and can help me? I don't know enough about computers to do much more. So please help!
 

Answer:Worst Malware Ever

When you say "turns off" do you mean the computer restarts or physically powers off?
 

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I had to repost this because apparently the mod who locked my thread didn't even read it.

I CANNOT CURRENTLY BOOT MY PC, EVEN IN SAFE MODE. I CANNOT MAKE ANY LOGS, DOWNLOAD ANY PROGRAMS, OR DO ANYTHING WITH MY COMPUTER. THE LOG I ORIGINALLY POSTED WAS MADE BEFORE MY COMPUTER WAS IN THIS NO-BOOT CONDITION.

I am posting this from my girlfriend's laptop.

I have a feeling this is a vundo virus or a variant of it, as some of the symptoms are similar to a vundo i previously got rid of on an old computer.

I cannot even boot my computer in safe mode, i get a blue screen of death immediately after windows boots that says DRIVER_IRQL_NOT_LESS_OR_EQUAL.

I tried using a vista repair disk to run system restore but that did not work. I managed to get a hijackthis logfile from the computer in safe mode before it crashed once, but now i cant even boot it long enough to do anything. I would just wipe the HD and do a fresh install but I need many files that are on my HD. any ideas what i can do??

Since I cannot make a log according to your preferences, I will repost the hijack this log from the thread that was locked.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:49:30 PM, on 12/3/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Safe mode

Running processes:
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.... Read more

Answer:worst virus i've ever seen

the bluescreen also says multiple_irp_complete_requests sometimes.

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i am infected... having problems with CWS, Trojans, and other stuff... here my hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:12 AM, on 19/05/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal





ADMIN EDIT: Please read and follow the following READ & RUN ME FIRST. Malware Removal Guide and HOW TO: Attach Items To Your Post, many thanks.
 

Answer:infected and getting worst

Welcome to Major Geeks!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
TDSSserv Non-Plug & Play Driver Disable

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to ... Read more

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Question: Worst service yet

I purchased a laptop and when it was delivered 3 days ago the keyboard did not work. After being on the phone 57 minutes (I timed it) and transferred to 7 yes 7 different people I was told ok you can return it. I had used my dell card to purchase it and needed another one right away. I was then told that the return will not be on my card for 30 days after they get their junk back. So I am stuck paying interest on the card for something I sent back AND for the new one I had to purchase. I tried to find a different place to post this but could not and the phone service was so horrible I could not get through to anyone else to complain. I have purchased 8 dells in the past and this will be the last. The only reason I purchased again was because it had 3 day free shipping and I need it for work.

Answer:Worst service yet

You really can't blame Dell there . I understand it can be frustrating but thing do happen ( broken ) at times when you use delivers . At least they're giving you a replacement . And the credit card charge is normal with returns, all companies do that. Nobody is going to give you back your credit before the 30 days period

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A friend is doing a Web Design course at a local college, His tutor has asked for nominations for the best and worst web sites.My friend has lots of ideas for the best, but would like suggestions for the worst. He would appreciate any suggestions for examples of the worst?.

Answer:What is the "Worst" web site?

I don't want to get into this directly.Too much potnetial for backlash...Take a look at the excellent web usability site Web Pages That Suck click hereThere is some superb information on how to get the best levels of usability into your site and also some links that will possibly satisfy your question.T

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I downloaded a funny looking file from the internet and now have HUGE problem. I incorrectly shut down my computer after it was infected bc i believed that it had frozen on me. when i tried to reboot in safe mode it wouldn't allow me to do so. i had to use my window's recovery cd's and ran 'chkdsk /r' just so that i could get the computer to run in safe mode. In safe mode i was able to run MBAM, SAS and ATF. MBAM and SAS found a ton of problems and was able to clear them out. In normal mode i am unable to open any of those programs. i receive the following message from "Security Suite" (which i believe is the major virus still on my computer) Message reads as follows...

"Windows Security Alert: application cannot be executed. the file mbam.exe is infected. do you want to activate your antivirus software now?"

Then another one follows that up with....

"Windows reports that computer is infected. Antivirus software helps to protect your computer against viruses and other security threats. Click here for the scan your computer. Your system might be at risk now." (that's word for word btw, not my typos)

My AVG is also acting screwy and reports an infection of 'Trojan horse generic18.BMHL' about 30+ times!

Almost any icon that i click on my desktop will report that it cannot be executed. It also took about 15-20 minutes for the computer to boot up and just bring me to the desktop.

I'm using another co... Read more

Answer:Worst Virus i've ever had

I forgot to mention that if i try to remove/heal selected infections on AVG I get a prompt saying " forced removal can cause system unstabily or even crash"

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Running Window 7 Ultimate x86
100GB HD
2.0GB RAM

My laptop got infected suddenly yesterday. I have since removed IE 8 via windows features just to get some work done. Now Firefox freezes and gives me a not responding msg, leaving my computer useless. SuperAntiSpyware gives me 38 errors but after fixing they come back. Malware bytes doesn't find anything, neither does Avast! Here is my HiJackThis LOG:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:01:43, on 01/23/11
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:&#... Read more

Answer:Worst infection EVER

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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ok im about to cry...

today i got an icky virus..so i did my virus scan. all good..then restarted...it go to the blue screen where is says "windows is starting up" and nothing happens...it just sits there...i tried starting in safe mode..does the same thing....

so i whacked in an xp disc to do a repair..i click repair...and left it to do its thing....i come back...and its asking me to enter my cd key...now oll admit, i dont have one, i used a hacked copy of xp..but i have tried 10000 cd keys..none work.. i even went and borrowed the neighbours legit copy and the key from that doesnt work either..so ok thats fine..but now, everytime i restart..it just launches straight into the setup again!! please help! i dont want to loose my stuff and i need to get back on!!
 

Answer:ugh i have the worst luck

This is what happens when you use pirated software.

I suggest your take the hdd out of your computer, and hook it up as a slave drive on another system.

Back up all your important data, then format the drive.

Put it back into your machine as master, and buy a legit copy of Windows, and reinstall.

Regards Howard
 

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I am heading out the door now to go snowboarding! So I may not reply back until Monday. Thanks in advance!Issue: NT Authority Shutdown and Browser Redirect. Using shutdown -a as best I can. PC is super slow. I have delayed RPC in the meantime.Note: RootRepeal freezes and will not run.In addition, ran A-squared and ExplorerXPSeems that this virus is detected by both Ad-Aware and MBAM but even after removal it is still present.Thanks!!!----------------------------------------------------------------------------Logs:HJT:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:34:35 PM, on 1/28/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\Program Files\Alwil Software\Avast5\AvastSvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\a-squared Free\a2service.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\... Read more

Answer:The Worst I have Ever Seen - NT & Redirect

bump

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Relevance 71.75%

I cant run msconfig, task manager, system restor, and install any program what so ever (Windows cannot fin '____'. Make sure you typed thae name correctly and the ntry again. To searhc...) Happens with every program i try to install. Internet explorer doesnt work. Cnat tpye anythign in "run".
I cant run hijackthis. The virus comes off in safe mode as well. The little icon on the bottom right taskbar is a red circle with a white X in the middle. Wall paper is "your system is infected"
No internet at all. I think it was "you pc protector" malware but i deleted some files but i know its still i nhere somewhere. Its an XP sp1 dell 600m. No antivirus cna be installed or ad warez. Can only open somethings on control panel.

Any help please im desperate

also before desktop shows it says "spyware alert!"
security warning
worm.win32.netsky detected on your maching.

type virus
system affected win 2k, ntt ,me ,xp, vista, 7
recomendations: nexxasray for full sysstem scan

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Relevance 71.75%

I get the Blue Screen of Death when I boot normal mode. Tried a F-secure scan and it found 43 files/objects but Icant do anyhting because the action buttons are off the screen and Icant get to them.Her is my HJT log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:34:22 PM, on 8/31/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeF:\SecureII\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6061011R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microso... Read more

Answer:HJT log - worst viurs I have ever had

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I do not know if anyone can help with this one and I am not sure where to start.

1. Cannot boot to Safe mode.
2. Cannot run most spyware programs. (hijackthis, Malwarebytes, windows defender, McafeeRootkitDetective etc) The only one that has run is SUPERAntiSpyware
3. It is not rustock.
4. Combofix sort of runs but does nothing.
5. Installed recovery console and it will not start.

These files are gone and do not run.
uWindows: load=c:\windows\system32\msoxaiy.exe
uWindows: run=c:\windows\system32\mssjux.exe

Is my only option reinstall.

DDS (Ver_09-07-30.01) - NTFSx86
Run by Administrator at 11:27:20.42 on Fri 07/31/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.418 [GMT -4:00]

AV: *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBU... Read more

Answer:Worst infection I have seen. Not sure what it is.

Fixed recovery console.Hello X-Files,We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Regards,The weatherman (Moderator)

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Hi I posted about 3 weeks agoMy linkAnd I followed the advice I got but that did not work MBRfix when I found it on the site only ran for a second and shutdown and I can not run anything more because of .dll errors. But I think the virus is getting worst because I now get "can not open a webpage" errors on most anti-virus sites and I had the error's for my first 3 recoverys on the Windows update page but they stopped now on my 4th recovery now I get sent here [url="http://http://support.microsoft.com/kb/2497281"[/url].Any help would be fine I have not been able to check my e-mail in 2 months because I am worried my system might not be secure.Thank You.

Answer:I think I still have a virus and its getting worst

Hello,thre is somethng wrong with your link it goes to a search page.Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size. List Minidump FilesClick Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwareb... Read more

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Hi everyoneI have the most weird problem ever.I M NOT ABLE TO INSTALL KASPER SKY ANTIVIRUSalso the google results redirect me to a some other different website.MY INTERNET EXPLORER MAKES MY LAPTOP FREEZE ALL THE TIME WHEN I CLICK ON ITAll the time there is bleep enlargement pills add showing in banner boxes.a very strange thing is i caanot login to my msn messenger and when i try it ask me to update but i have the latest version, when i try to update after some progress it rolls back and says some error.Moreover I m not able to connect to my college wireless networkthere is another messenger called oovoo, i cannot login to that and cant even open www.oovoo.com but from my other laptop i can do evrything well.i need urgeant help to solve all these problems and get rid ithere is the logfile Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:22:01 AM, on 2/25/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.ex... Read more

Answer:the worst problem I ever had

also my other antiviruses cannot get updates

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I was typin an e-mail and it turned into the next chapter for the book i am writin . My phone started to ring and when i reached for the phone the keyboard fell onto my foot and shut down firefox. There is no way i can remember or recreate the writing i did i need it back please help.
 

Answer:Help is needed in the worst way

Not sure which email service you are using, but mine autosaves my emails every min or so. Check out your email service for a section called Drafts and see if all or part of your message is there.

E
 

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So it all started when i was going to get windows 10 TP and i clicked the setup.exe.It went fine all the way till it said getting ready with the windows 10 logo and 3 dots going round it. That suddenly ended! A message came up saying your pc had a problem we are restarting your computer in...and it restarted.Then it came to a screen saying

Broadcom UNDI PXE-2.1 v12.2.5
Copyright Broadcom
Copyright Intel
All rights reserved.

Broadcom Base code PXE-2.1 v1.1.1
Copyright Broadcom
Copyright Intel
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Broadcom PXE ROM.
Operating System not found.
I put in my win 7 installation disk and went to custom and it said it could not find any drivers. I have not got a os and i cant install one either. What am i going to do?

Please reply A.S.A.P

Thanks

Answer:worst installation ever!

Hi there. Sorry to read of your dilemma.

Is it could not find any drivers or drives? Sounds like it may be the cables to your drives needs to be reseated or HD is going bad.

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Wow. This is terrible. The most malicous virus I've ever seen... I downloaded a file, not so suspiceus. Since it was .exe file, and to be sure - I scanned it with my AV (KIS 7.0 - Kaspersky Internet Security) The file came out clean. I clicked on it, and for a moment - nothing happend. THEN - the storm begin... Kaspersky pops up with a message about this file changing somthing (dont remmeber exactly what). I immedietly clicked on 'Terminate'. Then I got another pop-up from KIS, about that I should roll-back to the state it was b4 the file was exuctable. Of course, I choosed 'Roll-back' Then, all of a sudden - my PC began to shot itself down. It closed all the programs, and seems to do a complete shot-down. I reseted it just to find out: When I log-on to Win - KIS won't load up as it use to do. Just missing from the background. wont work anz more. When I tried to operate it manually by clicking on the avp.exe file - ive got a message - this file is not legal in win32 - or something like that... When I tried to search the internet for HiJackThis - Just writing this word in the explorer - cause the explorer to crash, no matter if it was IE, FF, or even Maxthon. When I tried to load the PC in SAFE MODE - it crashed and started over again. Non-Safe mode works just fine. When I Alt-Ctrl-Del - I found somtimes wired filenames appearing for seconds, like 2423235.exe Anyway - I manage to load the PC through old-german-rescuse-disc I found in my home, called Windows-XP-Virus-Editon. I ... Read more

Answer:Worst virus I've ever seen...

Do not restart the computer once you run Rkill or the baddie will restart.You may need to download these to a usb drive or cd and run it on the infected computer but first try to run it from the infected computer.Please download Rkill from the following link.RkillBefore we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. This link will help you disable them:Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator) A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed. If nothing happens or if the tool does not run, please let me know in your next reply.Please download exeHelper to your desktop.Double-click on exeHelper.com to run the fix.A black window should pop up, press any key to close once the fix is completed.Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in ... Read more

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Question: Worst Virus Ever?

My daughter brought me her computer that has the worst virus I have ever seen. (She is running a farly new Compaq machine with Windows XP Media Center). This appears to be a new version of Privacy Center. On boot, computer goes through Windows startup and asks for login/password. From there, starts to load, then screen goes black and a screen VERY similar to Privacy Center comes up asking for money. (The only difference is that in the upper left of the 'page' it reads Control Center - but their 'About' link refers to it as Privacy Center) The computer will not go past this page. <ctrl><alt><esc>, <alt><F4>, <ctrl><Alt><delete> all have been rendered inoperational. I have read other articles here and in other places with instructions as to how to remove it - all suggest Safe Mode. Well, here's where this virus gets nasty! When going into Safe Mode, the system reboots after mup is loaded therefore Safe Mode is Not an option. Tried a bootable F-Secure CD - it found a number of harmful files and renamed them but the machine still does the same nonsense .

Any suggestions aside from System Restore? (and I'm not sure that will fix the problem either!)

Answer:Worst Virus Ever?

On boot, computer goes through Windows startup and asks for login/password .... starts to load, then screen goes black and a screen VERY similar to Privacy Center comes up ..... The computer will not go past this page. <ctrl><alt><esc>, <alt><F4>, <ctrl><Alt><delete> all have been rendered inoperational.Somehow you need to gain access to your system.Try the following ....Start the computer normally and immediately after logging in (as quick as you can) .... press Ctrl+Shift+EscDoes this bring up the Task Manager window?If not, perhaps try it again?If you are lucky enough to see the Task Manger window, try this ....http://www.ehow.com/how_4864878_fix-privac...nter-virus.htmland then this ...http://www.bleepingcomputer.com/virus-remo...-privacy-centerPlease let us know how it goes.Good luck.

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Hello all. New here. Big problem. my laptop has been taken over by malware. mostly the kind that pose as virus protection. PC antispyware 2010, Computer defender, Braviax, and some other ones that I cannot remember the name of right now. this all started a few days ago when a rootkit tool tried changing a registry that i subsequently denied, but they took over anyway.

I thought I had gotten rid of them, as they were no longer bothering me earlier today, then suddenly the screen was completely overwhelmed by a message saying that my computer was infected. I cannot access the internet, taskmanager, registry editor, or basically anything else for that matter. It will not allow any antimalware programs to run, or antivirus. The computer is almost completely locked up. I have read some threads about what to do, but im not that literate when it comes to some of the things that were discussed.

Where can I start when I cannot do anything?

Answer:Infected in the worst way

Hello and welcome, This is very infected and we can try to run VIPRE to get a foothold. If this is successful run MBAM next.Since you cannot access the net ,you will need access to a clean PC and a USB Drive,CD or someother portable device.Run .. VIPRE Rescue ProgramNext run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make ... Read more

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Hi,
For about 4 weeks now I have been battling with my computer because of malware. I have tried lots of programs including CounterSpy, Kaspersky, Ad-Aware, SpyZooka and SmitfraudFix.
It all started when i got a STOP message (0x7e) which said it was caused by malware but since then I have also got two other STOP messaged 0x8e and 0x7f.
I have the exact symptoms of the Downadup worm, but when I ran the FixDownadup.exe from Symantec it said it could not be found.
MBAM setup/installation is not working so I am going to rename it and see what will happen.

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Hello all,

Tonight when I was away we had either a power surge or a power dip, which are fairly common where I live. My PC is almost always on, and I have never had any problems before despite these occurrences. I am connected to a surge protector, but unfortunately not to a UPS (maybe this would have saved me?).

Presently my PC is in some loop where when I power it up it goes to the apology screen ("windows did not start successfully, etc.").

Options are:

1. Safe mode
2. Safe mode w/ networking
3. Safe w/ command prompt
4. Last known working config
5. Start normally

I have tried each of these, and they all lead back to Windows trying to reboot, then failing, and very, very quickly flashing to a blue error screen for a fraction of a second, then back to apology screen. I don't have time to begin to read the error message, but my undereducated guess is that either the power supply is fried or (more likely) the hard drive with Windows XP is fried or corrupted (please, no please!)

It is a Dell Dimension 4600
Pentium 4 2.6
1.5 GB RAM
Windows XP Home Edition SP2
2 Internal hard drives, 2 external hard drives

I have floppy drive but no access to floppy disks to make boot disk. I have Dell reinstall CDs, but would like to first check whether I can recover anything from the hard drive if it has failed. I do have working LAN network, and laptop.

Any ideas or suggestions so I can find out the extent of the damage and what the ne... Read more

Answer:Expecting the worst...

Using your reinstall cd you could try this:
Repairing Windows XP in Eight Commands
http://www.short-media.com/review.php?r=313
 

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Question: Worst Problem Ever

Hi! I am in terribe, terrible pain, and am shaking with

My second hard drive has been COMPLETELY WIPED!!!

I have lost 25gigs worth of data. Is there anyway to restore it? when i click on the drive in explorer, it says,

"the file or directory is corrupted or unreadable".

system restore says that

"changes made to drive(s) D: after this point cannot be reversedbecause the drive was either excluded from System Restore monitoring, or was turned off, or removed."

In computer management, it says the file system is RAW. Does this mean that is has somehow formatted itself?!!!

I recently changed the hard drives to sleep after two hours. could that have been the cause?

I tried to use chkdsk, but it doesn't even start.

PLEASE HELP!!!

MANY HOURS OF DOWNLOADS HAVE BEEN LOST

Also, one friend heard that if i put it into the freezer, the files could be restored.

IS THIS TRUE?

PLZ HELP, I WILL BE IN DEBT TO ANYONE WHO CAN FIX THIS GIGANTIC PROBLEM.

THANKS!

I have XP PRO
 

Answer:Worst Problem Ever

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Hi All,

First off, I'm not a computer rookie by an means. I've talked to several friends who are baffled by my problem as well...

I recently upgraded my system from an AMD X2 4600+ to a AMD Phenom II 940, which required a new MoBo and RAM. After backing up my computer to an separate internal drive, I formatted my main drive and reinstalled Windows XP Pro (with SP2). I began putting all my programs, drivers, and data back on the computer when I started to experience virus problems...AVG would pop-up saying it detected a problem blah blah blah. I tried Spybot, MalwareBytes, and AVG but the problem persisted. Eventually, it got so bad the computer wouldn't boot properly...after loading the Windows XP splash screen the system would shutdown and restart all over again. I tried running all the cleaning programs in SafeMode; they cleaned some things but the problem still persisted.

Since the first incident (3 days ago) I have reinstalled Windows about 8X's! I've tried formatting the main drive (quick and full), I've tried repairing the Windows installation (recovery console and automated)...nothing seems to work. A new install seems to get the computer cleaned, but it only lasts a little while.

I assumed the virus is residing on one of my two storage drives, so I disconnected them before reinstalling Windows. I then downloaded AVG, Spybot, Adaware, MalwareBytes, ComboFix, and SuperAntiVirus and ran each. I then attached the drives and ran the programs... Read more

Answer:Worst Virus Ever...For me

Hello, with this scenario I feel the next best move is to run HJT.Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.Let me know if you were successful in posting.

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Question: I fear the worst

I have a terrible feeling that my computer is infected with a virus. THis is due to the fact that Norton antivirus is now innactive, by innactive i mean that auto-protect is disabled and if it is turned on it just exits, the same with the virus scanner. I decided to head to Symantecs website and i downloaded the tools for two viruses that matched the description of my virus, thes were a W32.Klez and the bugbear wirus. THe tools could not find these viruses on my computer, but i am still having the same problems with Norton, any help would be useful.

Answer:I fear the worst

Download AVG fro click here its free

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I downloaded this really crap program called FileVault v2.7
I want 2 delete it but a microsoft notepad thing comes up and i hav 2 do something on that 2 delete it!!!!!
Any help on how 2 delete it would b much appreciated as i havent got the 1st clue about programing
 

Answer:Worst Program Eva!!!!!!!!!!!

From the website itself:

"Ninety percent of the emails I get are people wanting to delete my program. So to alleviate the emailing, I posted the instructions here so I could just direct people to it's address."

http://www.brendan.curvedspaces.com/uninstall.htm
 

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About a month ago probably I downloaded some programs which seemed completely harmless, but one of them problably contained a virus , that probably is a rootkit , THE WORST TROJAN I'VE EVER SEEN! 
It uninstalled my antivirus , disabled all the firewalls and took control of my PC. 
Every time that I turn on my pc a window appears and says:" do you want to run this software? C:\ProgramData\Microsoft.com "
and sometimes it  says also :" do you want to run this software? C:\Windows\System32\wservice.exe " and this probably is the process of the virus , wservice.exe..  Here there are some screen of this (I'm italian so these are in Italian) http://imageshack.com/a/img41/6794/jh4d.png
And whenever I try to "kill" that process it says "Acces denied" (as you can see here http://imageshack.com/a/img809/933/8unr.png )
And  when I try to install any kind of antivirus it says "File not found and the file path" like in this screenshot
I tried all: MalwareBytes , Regcleanpro , HitmanPro that doesn't work , and ComboFix that says this error and can't run : "Warning!! Do not run ComboFix in Compatibility Mode . Doing so may damage the machine." but I'm running Windows 7 Ultimate so it isn't in Compatibility Mode!!
I really don't know what to do anymore! 
I searched on google and the only one that had a problem similar is this http://www.bleepingcomputer.com/forums/t/525263/trojan-that-no-one-has-seen-before/  .
 Please help me!... Read more

Answer:The worst Trojan I've ever seen

Ciao,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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Question: Worst Virus Ever

I recently got a virus on my computer which has installed a program called System Security, it is a nasty little program that turns my background blue with red text and warns me i will have my life "Broken" if i dont register and buy their security program. i cannot execute task manager or any other programs and i get BSOD on most startups....in safemode there is a new admin account created which i did not make * i own the computer * and it limits my installation privileges. Now, i have been able to get a log from combo fix and i thought i was in the clear, my BSOD stopped and i was able to login to steam and ventrilo and even launch some games, then my computer froze up and the cycle started again, only this time safe mode isnt working. I can only boot the computer normally and be harassed by the antivirus, i feel helpess and any help would be appreciated, i have the combofix log if necessary. Thank you and i look forward to your help.

Answer:Worst Virus Ever

Try thisPlease download and run Processexplorerhttp://technet.microsoft.com/en-us/sysinte...s/bb896653.aspxUnder file and save as, create a log and post here copy and paste into a replyIf processexplorer won't run then rename procexp.exe to iexplore.exe

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im fixing a laptop for a student in school. She got the computer screwed. She had sp2, no virus protection firewall or spyware completely unprotected! The computer boots in normal mode very slowly and once it does boot a virus acting like a anti virus say your computer is under attack and give a diolaug box promting block and somthing else like dont do anything. Etheir option it shuts the computer down. The computer works only in safe mode!!! I ran SDFix nothin detected. HJT and mbam wont install for whatever reason and computer cant connect to internet because network connection service is disabled and cannot be enabled in safe mode so i can t update avg. any ideas that might help.

Note no restore CD

thanks

Answer:Worst infection. HELP!!!!

The computer works only in safe modeSAS, may take a long time to scanPlease download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program.Do not run a scan just yet.
FirstReboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key ... Read more

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I have had nothing but problems since taking it out of the box. It is really slow and the USB port on the back works when it wants to. So sorry I bought this thing. Never will buy another and definitely will not recommend. Also their support staff are very rude.

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lately i tried to play star wars kotor again just because i felt like it and the game crashed at start up, and then i thought its problay cus i need a patch so i downloaded the patch and it happened again, so i gave and tried kotor 2 and it happened and i thought that kotor 2 had the same problem so the i tried playing joint operations typhoon rising/escalation and again it happened. i think some thing is wrong with my graphic card because all those games useds to work
 

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Anyone notice how many issues the new build of Firefox is having?

Alot of places don't load correctly...it won't install extensions, Flash is having huge issues, I'm tempted to get rid of and reverting back to 1.07 or 1.05. Seems more of a pest than a savior at this point.

Wonder what went wrong.
 

Answer:Firefox 1.5.01 The worst?

Installed it yesterday, no broken extension or Flash problems here, and the memory leaks seem to have vanished. Bear in mind, if you go back to the older versions, you get the vulnerabilities found with them, as instead of patches you have to get new versions to fix them. 1.5.0.1 fixed a ton of holes recently found in FF, btw.
 

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I do not know if anyone can help with this one and I am not sure where to start.

1. Cannot boot to Safe mode.
2. Cannot run most spyware programs. (hijackthis, Malwarebytes, windows defender, McafeeRootkitDetective etc) The only one that has run is SUPERAntiSpyware
3. It is not rustock.
4. Combofix sort of runs but does nothing.
5. Installed recovery console and it will not start.

Is my only option reinstall.

Answer:Worst infection I have seen.

Hello ,moving this to the Am I Infected forum from XP.Can you run HJT/DDS.Please follow this guide. ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.Let me know if it went OK.

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Not Every AV is Good! Which is the Worst AV You've Ever Used? In My Opinion, Iobit Malware Fighter is the Worst. It claims to have Bitdefender's Engine and Anti-Ransomware Engine but It didn't even Protected Me against a Adware!
 

Answer:The Worst AV You've Evere Used?

I would have to agree Iobit Malware Fighteris a winner in being the worst. Especially when it first came out, not sure what it is like these days. I never will have here again.
 

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Question: Worst Websites

I'd like to nominate a couple of websites for being about the most unusable I've ever come across.The BBC's Top Gear website and the Elephant,co.uk websites.Top Gear because it is so riddled with pop ups and adverts I find the site unusable and so irritating I generally don't bother with it anymore.I know adverts are needed to get free content but it doesn't have to be so intrusive, look at the adverts on this site (generally) or on Yahoo or Google.Elephant because it took me about an hour to get one quote out of the the site without it crashing and flashing up java errors and page unable to be displayed errors.Any one else have sites they would like to visit but which are just sooooo frustrating you don't bother? I mean proper commercial sites that have had big money spent on them and are still crap to use.

Answer:Worst Websites

I think we need to be careful here, or else you may end up with a "defamation of character" style lawsuit on your hands! :)I recommend my own...BA

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