Computer Support Forum

Re: Find a compatible USB-C hub for 2017 HP Spectre x360 - 1...

Question: Re: Find a compatible USB-C hub for 2017 HP Spectre x360 - 1...

I am looking for the exact same item. Any luck yet?

Relevance 100%
Preferred Solution: Re: Find a compatible USB-C hub for 2017 HP Spectre x360 - 1...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Re: Find a compatible USB-C hub for 2017 HP Spectre x360 - 1...

Hi, There are few of them on the following list, fully tested and supported by HP: http://store.hp.com/us/en/mdp/docking-stations-142510--1 Regards.

1 more replies
Relevance 97.44%

I own a 2017 HP Spectre x360 - 13t(7th Gen. Intel i7-7500U, 16GB RAM, 512GB SSD, FHD, Windows 10, Backlit) 2-in-1 13.3" Tablet Convertible Kaby Lake Touchscreen Bang & Olufsen Thunderbolt Laptop PC.I am looking for a hub usb-c that works with this laptop.Please advise. Thaanks

Answer:Find a compatible USB-C hub for 2017 HP Spectre x360 - 13t(7...

Hi, What do you mean "hub" ? Are you asking for one of the following one ?                 http://store.hp.com/us/en/mdp/docking-stations-142510--1 Regards.

1 more replies
Relevance 93.89%

Exactly what the title says... I never really use laptops.. but with some local and national confrences coming up I will need to attend because of work.. I think I need more than my old 2004 Toshiba running a year old version of Mint..

More replies
Relevance 92.66%

I saw that the new 2017 kaby lake spectre x360 was compatible with n-trig pens so I bought the surface pen (the one that comes with the new surface pro 4/surface book), I connected the pen via bluetooth however it wont write, the eraser button works and it lauches one note however it doesn't ink, amI missing any drivers? Why isn't it working?

Answer:Surface pen on new 2017 spectre x360

Hi, No, it won't work. No one can explain why, only NOT compatible. (a) I've tested HP stylus on MS Surface and it won't work.(b) I've tested HP stylus (same as above) on my loan HP Spectre x360 15" and it won't work I believe at this stage, no universal standard otherwise Belkin, Logitech .... would make heaps of them. Please check the following list which shows 3 HP styluses:      http://support.hp.com/au-en/document/c05166879 Stylus for Spectre x360 13-ac0xx is coming soon (still to be tested and probably firmware upgrade).    Please wait. Regards.

1 more replies
Relevance 92.66%

I just heard info that HP has refresh the Spectre x360 13 at CES 2017 but their is no more info about the refresh spectre x360 13. So, I want to know what's new in the refresh model and when it is coming out to stores?
I plain to purchase the spectre x360 13 but after I heard that hp his update the spectre x360 13 so my plain change to wait for newer model. so I just want to know is it better to wait for refresh model or purchase current model?

More replies
Relevance 92.66%

Hi,I'd like to know if is possible to say when the Hp spectre x360 kaby lake model 2017 with display 15.6" will be distribuited in Italy, because actually is only avaible the 13.3" models.Tks very much.Best regards, Daniele RobertoITALIA

More replies
Relevance 92.66%

If you have one of the new 2017 HP Spectre x360 with the stylus, either model number 13-AC013DX or 13-AC023DX or 15-BL012DX.....Have you experienced any battery drain when the device turned OFF completely?This was a known issue for the 2015 Spectre x360 and the late 2016 Spectre x360. It would drain about 1% every 2 hours when turned OFF. I had a late 2016 Spectre x360 that had that problem and I returned it because of that problem.There is a lot of topics about other people having the same problem. But its only for the 2015 and 2016 Spectre x360 models. I have not seen any one with a 2017 stylus model report it on here yet. So I wanted to check if anyone that has 1 of these experienced this?

More replies
Relevance 92.66%

I was lucky enough to buy one of the new Spectre X360 Ready to Ship model early, but the day after receiving it the Laptop started shutting off when lifted from the left side. It does not shut down when lifted with 2 hands or from the right side. Is also does not shut down when in the screen is rotated to put it in tablet mode. Only when held by left side only when screen is in normal laptop postion. Any thoughts. It's only 5 days old should I return it. Also it is hard to start back up. Need to due a hard reboot by holding power button in for 1 minute w/o AC adapter attached. Does it with and without AC adapter attached.

More replies
Relevance 91.84%

Hi everyone, I would like to replace the built-in 1TB SSD in my Spectre x360 with a 2TB one (namely, Samsung MZ V6E2 S24 A450BW SSD 960 Evo Nvme) Two questions: 1. Is this possible at all? I mean, is the 2TB compatible with the M.2 slot inside my laptop?2. Is this something I can do myself without losing warranty? (I know how to do it, it's only that I don't want to open the laptop up myself if this automatically voids my warranty). Thanks! /Vjeko

Answer:Replace the built-in SSD in 2017 Spectre x360

Here is the Manual: Service Manual Yes it absolutely will support the 2 TB NVME M.2. (You must have robbed a bank to buy one).  The warranty will be fine as long as you cause no damage in the process. Good luck and post back results please.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

3 more replies
Relevance 91.84%

Hi I've been looking for an extra spare charger for the HP Spectre x360 15in 2017 model.I travel between the US and Europe (mainland [Belgium]) a lot and would like a charger with EU plug so I don't need to work with extra convertors and whatnot. I've looked at the repair site but they only seem to show US plug models?Only way in Belgium to get any info is to contact a retailer. I've contacted a few but they don't seem to know either. If not for sale through HP, could a separate cable from power brick to plug work? So 3 point clover to EU type plug. I assume power is drawn through the brick so the cable itself shouldn't matter much. Thanks in advance!

More replies
Relevance 91.84%

The display in the 2016 model of the HP Spectre x360 15 4K turned out not to be as advertised, and it is possible that they are using the same display in the new model. The 2016 HP Spectre x360 15 display used the RG/BW Pentile matrix to more or less "cheat" the ability to advertise as 4K UHD 3840x2160, without actually providing the full detail of the resolution. HP Spectre x360 15 false-4K demonstration HP Spectre x360 13 true-QHD demonstration (for comparison, 13.3" model's high res display is true) The new one could be using a completely different display, but given HP's track record with pentile I would say it is better to wait for reviews in order to confirm that. I will update this post or make a follow-up post once I am able to confirm the type of display used in this laptop.

More replies
Relevance 91.84%

i was thinking that if this laptop had 2 m.2 solts so that i could use intel octane drive in it

Answer:does hp spectre x360 2017 have two m.2 pcie solts?

But it does not. Only one

1 more replies
Relevance 91.84%

I was interested in the HP Spectre x360 15 (2017), but was hoping it supports 32GB of RAM.Does anyone know if the motherboard supports two 16GB chips? I know the processor does (and even the Envy x360 offers 32GB).

Answer:Does the new HP Spectre x360 15 (2017) support a RAM upgrade...

Hi, What is it ? Please use the following instructions to find out the model/product of the machine:  http://support.hp.com/us-en/document/c00033108Regards.

1 more replies
Relevance 91.84%

I need a definitive answer. Everywhere on the internet I have searched I haven't gotten one, is the new 2017 kaby lake model of the HP spectre x360 AC013DX, i7-5500 CPU compatible with an active stylus. If so is it compatible with the dell 750 AAGN active stylus? I have checked the compatibilty list however it says that it isn't compatible however I have seen useres reporting that it comes with a stylus and ebay sellers, multiple of them, saying that it is compatible with a stylus and one that even comes with one. HP has done a terrible job of the calirty of styluses and it has taken me over a month to try and get an answer but I haven't so I ask on here now. Somebody please clear this up for me. 

More replies
Relevance 90.61%

Hello All, There was one similar thread, but it seemed to be closed. When the power is plugged in on this new machine (7th Gen CPU / etc., but not the new model with the pen), there is a very faint static noise (possibly to the speakers). With the power disconnected it is not audible. Anyone else hear this?  FYI, it can be heard when the system is in sleep - not just when it is on.  It does not sound like "coil whine" - it could be bad grounding or something like that. R 

More replies
Relevance 90.61%

 Hello I recently bought the HP spectre x360 13-ac003na (in the UK) and love it. I would like to buy an extra charger for it and maybe a replacement for the stylus that came with it as I am bound to lose it at some point.  Charger:My model is apparently TPN-DA07 and says to replace with spare 860210-850 (see photo)I found this on the HP website: http://store.hp.com/UKStore/Merch/Product.aspx?id=V5Y26AA&opt=ABU&sel=ACC However this does not look identical and does not list the spectre x360 as a compatible product. Will it work?Pen:The pen that came in the box is shown in image below. As i understand it, this pen uses n-trig technology which is different to previous spectre models. I can't seem to find a similar stylus on the hp store. Any help would be appreciated. I want to give you more money HP but don't know how! Thank you Rob

More replies
Relevance 90.61%

Hello, just bought this brand new laptop 2 in 1. I know that the device comes with intel wireless and bluetooth. I am wondering if the device will support atpx? If not who can I talk to so we can get that going? Thanks.

More replies
Relevance 90.61%

Purchased Spectre 15 X360 (2017 model) a few days. Machine does not shut down or sleep. within seconds of shut down or sleep, starts up again. On Shutdown : restarts within seconds.On Sleep : comes back to login screen. Closing the lid doesnt help either.  Only way to shut the PC is by hard shutdown by pressing the power button for a few seconds. talked to customer support for couple of days without any luck.Tried system restore, all possible power options, updated windows / hp packs. Purchased the system in US and since I am out of the country, unable to return. Would like to know if anyone else have faced similar problem with this laptop. Being a new model that started shipping last week, there will be only a few out there.

More replies
Relevance 89.79%

Here's a video I made about this:https://www.youtube.com/watch?v=HYRJ3erCem4 Now question, does anyone else experience this issue? Were you able to fix it? How? Through all of the solutions I've found on this forum has been HP replacing the laptop in it's entirety. This seems to be a common problem since 2015 that has not been fixed. I've been able to pinpoint it down to the software: the synaptics drivers.

More replies
Relevance 89.79%

Hello. I've been having trackpad issues on my new 2017 Spectre x360 13-ac0xx unit for about two weeks now. Firstly, unlike other techies, I appreciate that the trackpad uses custom Synaptics drivers rather than Microsoft's standard precision touchpads. I've owned both a Surface Pro 4 (w/ type cover) and a Dell XPS 13, which I returned due to their horribly slow and janky Precision touchpads. And although HP has horrible quality control (this is my third Spectre x360 unit, which I recieved 2 weeks ago), I would really like this trackpad issue to be resolved. Ever since I have had the machine, the trackpad has been showing some erratic behavior (which I will describe below). PLEASE NOTE: this is profoundly irritating and I have been trying to troubleshoot this myself for the past few weeks. The previous two Spectre x360 units (bought from Best Buy) did not have this problem, but this third machine (ordered from HP.com) does. There seem to be 3 "separate" problems with the touchpad. The first is that the trackpad sometimes locks up and refuses to track my finger when I'm touching it. The cursor moves on screen only when I fully click-and-drag on the trackpad surface, but otherwise doesn't work. You can see what I mean here: https://youtu.be/idt4_OkkSMA The second problem is that at times, the right click zone expands over to the middle-to-top left side of the trackpad. So, when I try to press down and initiate a left-click, I get a right-click menu ... Read more

More replies
Relevance 89.79%

Got my Spectre X360 15.6 2017 edition few days ago and immediately notice this very annoying issue. In short, the touch function is disabled for about 2 seconds after using the pen, which means everytime when you finish writing something with the pen, you have to wait for about 2 seconds before the touch screen responds to your finger input.  This is really annoying, it slows down my workflow dramatically. And I have never experienced this kind of issue before on any other devices using NTrig digitizer, and I have used a lot NTrig devices (Fujistu 550, HTC Flyer, Sony Vaio Duos, Vaio Flips, Microsoft Surfaces). But I did noticed similar issues on some Wacom AES devices like the Thinkpad Yoga 14. I do remember HP mentioned somewhere that the pen uses Universal Windows Pen protocol, Is this part of the new protocol? Anyway, please please please, HP! Fix this problem and release a firmware update ASAP, I really like the Spectre X360, You guys did a good job in general, but this is a deal breaker, I would hate to send it back.

More replies
Relevance 88.97%

Just bought the new 4k 13 inch spectre x360. So far it has been great, except that I am getting nowhere near the advertised battery life. I have already researched these forums, and read the tips located here - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c00596784 - and here (translated from Spanish to English) - http://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Consejos-de-mantenimiento-de-Bater%... - and nothing has helped.  In just 2 hours of up time with the screen set to 50% or less, I reached 20% battery remaining. This was only with web browsing and some office processses such as email and Microsoft Word. Do I have a bad battery, or is the battery life overall just not as good (or even close to) advertised? The laptop is less than 30 days old. 

More replies
Relevance 86.1%

Hi,can anyone tell me an active pen that is compatible with this laptop? I bought an HP active penT5E12AA#UUF only to find out it is not supported. (at time of purchase i was told it was. Bugger). 

Answer:a pen compatible with Spectre x360 13-w0xx please

Dear Customer,  The below document will give the compatible list of PENShttp://support.hp.com/au-en/document/c05166879     Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee  

3 more replies
Relevance 86.1%

Hi! I got a HP Spectre x360 for present 2 month ago. After that I've been searching for a pen but can't seem to find any compatible pens for my version. Is it just that I can't find any or is it that there aren't any?  Thanks!

Answer:Is there any form of pen that's compatible for Spectre x360

Hi, Please check the following list    http://support.hp.com/au-en/document/c05166879 and come back later for more updates Regards.

2 more replies
Relevance 86.1%

I am trying to use the active pen on my SPECTRE 360 convertible an dit doesnt work

More replies
Relevance 85.28%

hi, i am about to buy the HP active stylus pen on ebay, since no one sell these stylus in indonesia; is the product will be compatible with my laptop (spectre x360 13 4123TU)?  many thanks before...

More replies
Relevance 85.28%

Hello,I am looking for a compatible USB-C Multiport Adapater/Dongle for my 2016 HP Spectre x360 (Kaby Lake). I'm looking at 3 options I found: 1. Dell: USB Type C to HDMI/VGA/Ethernet/USB Adapter (Model # 470-ABQN)2. Apple: USB-C Digital AV Multiport Adapter (Model # MJ1K2AM/A)3. Cable Matters: USB-C to HDMI / VGA / Ethernet / USB Multiport 4K UHD Adapter (Thunderbolt 3 Port Compatible) [Model # 201014-BLK] Has anyone used any of them with the Spectre x360? Would appreciate any positive/negative experience. Thanks,Jack

Answer:Compatible USB-C adapter for 2016 Spectre x360

Hi, HP may have produce few other adapters at a later date. Please wait or try the following fully tested and supported adapters:               http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-1058ENW.pdf Regards.

1 more replies
Relevance 84.46%

Hi Is the HP3001pr Port Replicator Compatible with HP Spectre x360 (13-4102TU)? Thanks in advance Benn

Answer:Compatible Port Replicator for HP Spectre x360 (13-4102TU)

Hi, Yes it does. You may consider the following one:     http://www8.hp.com/us/en/products/oas/product-detail.html?oid=5278439 Regards.

3 more replies
Relevance 84.46%

Additional product info:HP Spectre x360 - 13-4129na (ENERGY STAR)Product X5X71EA#ABU Hi, I purchased the Spectre x360  convertible laptop in September 2016. I am now looking to buy a active pen or stylus which is compatible with my particular model. After looking around on various forums and stores, it seems that there are no active pens which are compatible for my model (my model number is never on the list of compatible devices). Does this mean that my model is not compatible with an active pen/stylus? Are there any active pens which may work and can be sourced from a UK based store? Thanks

Answer:Compatible stylus/active pen needed for Spectre x360

Hi Reena, Here is the matrix:  http://support.hp.com/us-en/document/c05166879 You should get the HP Active Pen (Synaptics). -wes

3 more replies
Relevance 84.46%

I have a Spectre 360 t13-4200 touch OLED (Skylake) and I am trying to find out if there is an active stylus for it. Thanks

More replies
Relevance 79.95%

A very good day to all members. Permit me to introduce myself. I am Claudio From italy but live in NY. Bought a spectre x360 13-w063nr as my daily driver and have a couple of questions: 1) even though the screen is fhd can I connect the laptop to a 4k monitor? I mean my work 49" samsung. Will it have 4k resolution? 2) It's weeks that on compatible pens on my model number it says coming soon. Anyone found a compatible pen?I use the pento writte down and be more precise in photoshop. 3) Was told tha 7th gen Kaby lake, 16GB of Ram and the m.2 ssd makes in a real flash in speed? Someone has feedbacks? 4) How is the intel graphics chip? I do not game but would like to in spare time , but do photoshop and movie editing Thank you for all answersClaudio

More replies
Relevance 79.95%

In the tecnical information is for the harddrive written:PCIe NVMe M.2 SSD--> but how can I find out, which SSD is in the spectre x360? 

More replies
Relevance 79.95%

A very good day to all members. Permit me to introduce myself. I am Claudio From italy but live in NY. Bought a spectre x360 13-w063nr as my daily driver and have a couple of questions: 1) even though the screen is fhd can I connect the laptop to a 4k monitor? I mean my work 49" samsung. Will it have 4k resolution? 2) It's weeks that on compatible pens on my model number it says coming soon. Anyone found a compatible pen?I use the pento writte down and be more precise in photoshop. 3) Was told tha 7th gen Kaby lake, 16GB of Ram and the m.2 ssd makes in a real flash in speed? Someone has feedbacks? 4) How is the intel graphics chip? I do not game but would like to in spare time , but do photoshop and movie editing Thank you for all answersClaudio

More replies
Relevance 79.13%

I bought this hp spectre x360 - 13-4003dx November 2015, it was hp certified refurbished so it only got 3 months warranty,  last week It stopped working when the battery got completely drained even with the charger plugged in...I was getting ( plugged in not charging) on the battery icon. since it's not in the warranty I took it to a local shop, he checked it and told me it's the motherboard, the problem is he couldn't find a replacement motherboard. when I go to the hp website http://partsurfer.hp.com/I can find it but I can't purchase it, I keep  getting this message:  The following part(s) you entered were not found or not orderable:801505-501  (This part is not yet available for purchase.) and I can't find it anywhere else, please help, I'm really sad because I loved this laptop. by the way this issue is very common check the link below. http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-spectre-x360-13-4005dx-will-not-turn-on/td-...  Thanks

More replies
Relevance 79.13%

I bought this hp spectre x360 - 13-4003dx last year it was refurbished so it only got 3 months warranty,  last week It stopped working when the battery got completely drained even with the charger is plugged in...I was getting ( plugged in not charging) on the battery icon.     The following part(s) you entered were not found or not orderable:801505-501  (This part is not yet available for purchase.)  http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-spectre-x360-13-4005dx-will-not-turn-on/td-...

Answer:cant find mother board for my hp spectre x360 - 13-4003dx

HI. It is possible that the motherboard is discontinued by HP, you will have to make the purchase on pages like Ebay, Amazon, etc ... http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=L0Q51UA http://www.ebay.com/itm/801505-501-HP-motherboard-SR23W-INTEL-CORE-i7-5500U-SPECTRE-13-4000-13-4003D... Regards. 





? I do not work for HP, I volunteer.? To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.? I'm sorry but you do not answer questions privately.

1 more replies
Relevance 71.34%

Which stylus devices are known to work with this model (HP Spectre x360 X7V20UA#ABA ) and BIOS Level  Thank you.[System Summary] Item Value OS Name Microsoft Windows 10 Pro Version 10.0.10586 Build 10586 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name xxxx System Manufacturer HP System Model HP Spectre x360 Convertible 13-w0XX System Type x64-based PC System SKU X7V20UA#ABA Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2904 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. F.10, 10/26/2016 SMBIOS Version 2.8 Embedded Controller Version 94.45 BIOS Mode UEFI BaseBoard Manufacturer HP BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\windows System Directory C:\windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.10586.589" User Name SHORTER\arw Time Zone Eastern Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Available Physical Memory 5.26 GB Total Virtual Memory 18.8 GB Available Virtual Memory 7.30 GB Page File Space 2.88 GB Page File C:\pagefile.sys Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes 

More replies
Relevance 71.34%

I have the Spectre model X7V20UA#ABA and based on this answer bought an HP Active Pen.  I cannot get teh machine to acknowledge the pen in any way. I've followed what instructions I could find (basically have the pen near the computer when you turn the computer off and then back on) and it will nto use it in One Note.  Is this an incompatible device?

More replies
Relevance 66.42%

I got the answers to my questions with a little more digging but don't see a location to delete this post.

Answer:HP Spectre x360 or EliteBook x360

I think the Spectre x360 is really great ultrabook, here're some internal pictures of Spectre x360 https://www.laptopmain.com/hp-spectr...grade-options/, about the EliteBook x360,it is for a business man.

more replies
Relevance 66.42%

What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

Answer:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

3 more replies
Relevance 63.14%

I have just purchased the new spectra x360 and everytime I take out a connected cable whether it be charger or hdmi cable the laptop shuts down and reboots. Is this normal

Answer:Spectra x360 (2017)

No, that is not normal.  It is likely to be a systemboard issue. Contact HP directly for warranty service.

1 more replies
Relevance 62.73%

I just got this device in January when they first came out with the new remodel and I notice that on a solid surface that the screen shakes rather violently. Its also easy to push the screen back when tapping on the screen. Any one else notice this?

More replies
Relevance 62.73%

Just got the Spectre X360 15" - awesome computer.  I've owned many laptops over the years, but I've never been puzzled over exactly the best way to open a laptop! I've been lifting the front edge up off the table and using two hands to open it by jamming my thumbnails into the front notch and separating the lid from the bottom.  There's got to be an easier way! How do you open yours?Can you do it with one hand?

More replies
Relevance 61.91%

Hi!I just purchased the brand new x360, which I love.  My only issue is that the power cord doesn't stay into the USB C charging port, so any maneuvering or flipping the laptop, or other motions and gestures, loosens the contact and the laptop stops charging.Does anyone else have this issue?  Could this be an issue with the cord itself?  Feels as though when plugged in, there is still some wiggle room and it's certainly not snug.

More replies
Relevance 61.91%

Right from the initial boot-up, my brand new Spectre 360 15 (2017) has had problems with the touchscreen.  The screen is detecting 'ghost touches" when I am nowhere near it.  I have followed the suggestions from the online assistant, and tried to calibrate, but that has not solved the problem.  In fact, I was lucky to be able to get that far, since the false input detected by the machine is causing it to open and close things without my asking. I just dropped $2,000 on this, and love the concept.  Not impressed with my experience, and very nervous about what this means going forward.  Is this model fundamentally flawed?  Did I get a lemon?  And why can't I call someone to ask for help?

More replies
Relevance 61.91%

Right from the initial boot-up, my brand new Spectre 360 15 (2017) has had problems with the touchscreen.  The screen is detecting 'ghost touches" when I am nowhere near it.  I have followed the suggestions from the online assistant, and tried to calibrate, but that has not solved the problem.  In fact, I was lucky to be able to get that far, since the false input detected by the machine is causing it to open and close things without my asking. I just dropped $2,000 on this, and love the concept.  Not impressed with my experience, and very nervous about what this means going forward.  Is this model fundamentally flawed?  Did I get a lemon?  And why can't I call someone to ask for help?

More replies
Relevance 61.91%

Brand new Spectre X360.  Battery drains 0.8% per  hour while Spectre is shutdown.  There is ZERO battery drain of spouse's Surface notebook.  I have disabled fast start up.  USB ports are not in use.  This is a serious problem as I leave my notebook off for several days and could drain to zero possibly damaging battery.   

More replies
Relevance 61.5%

I'm looking for a 13-inch laptop for myself and have narrowed it down to these two models. Need your help in choosing :)
I'm thinking about such config for both: i7-7560U + Iris Plus Graphics 640 + 16GB RAM + 512GB SSD. As for the screen, I'm still on the fence about it, not sure if I want the best possible res (QHD for Dell, 4K for HP) or the best battery life by going FullHD. Can you guys share your battery life experience with the best screens for these? I'm going to use it primarily for browsing / office work / coding (VS and VS Code) / light photo editing (Lightroom, Photoshop)
For the x360, I like Windows Hello camera (and webcam at the top ) and build quality. And it's a bit cheaper.
For the XPS 13, it's battery life and better port selection
Let me know what you think

More replies
Relevance 61.5%
Question: spectre x360

The 1-minute hold of the power switch worked for me, but it is darn hard to do because of the somewhat inconvenient power switch position - and if you waver for a moment then the 60 seconds starts again. I found it easiest to turn the 360 on its side on a table and then it is easier to hold the switch down for the full minute uninterrupted. This for me only points out the importance for manufacturers to provide a HARD RESET capability through an unfolded paperclip or the like. C'mon guys, give us what we need to maintain our products!

More replies
Relevance 61.5%
Question: Hp spectre x360

Hi,Two weeks ago I bought an HP Spectrex360. Two days after buying it while using the keyboard, not the touchscreen, it began to touch the touchscreen by it selft only on a part of the screen followed continuously.This happend alot while i was using the laptop so I went to the place of purchase and I changed it with for one of the same model. But this new one  also it has the same fault, any recomendations of what should i do?

More replies
Relevance 61.5%

Just finished setting up my second Spectre x360 15t. The first one was a driver and screen flickering mess. As I'm finishing putting it through it's paces by running audio with a few tunes through Spotify and then over to Netflix to check dialogue, I've become aware that the fan has been running for some time. When I picked it up to feel the underside I was quite dismayed to feel how hot this thing was. Not cozy up to the fire hot but call the fire department hot. It was on a Xpad which was starting to get a bit toasty itself. No way this could ever sit directly on my lap. I know this is an ultrabook. I know i7 processors run warm under load but this fella gets HOT. I'm coming off a Spectre 13t with an i5 which is just as tight a unit as this one, but it never reached this kind of hot. I'm humorously concerned if I can put this on my desk while under heavy load without melting the finish off. Is anyone else experiencing similar circumstances? I'd appreciate any feedback. Thanks.

Answer:Spectre x360 gets HOT.

Hi @benefit13,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer getting hot. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? please get back to me and I will help you.

5 more replies
Relevance 61.5%
Question: Hp spectre x360

Does anyone know the difference in these models apart from screen quality and is it worth paying the extra. I was looking to purchase the 13-ac003tu but came across other models on the HP website. Does anyone know what the model numbers represent?13-ac065tu13-w031tu13-ac066tu13-ac003tu

More replies
Relevance 61.5%
Question: spectre x360

Not the X360 when it's in a hard lock. >>Why would you need to hold down the power switch for 60 seconds?  5-7 second hold is enough to force power down any computer.

More replies
Relevance 61.5%

Hello, Last winter purchased a convertible lenovo laptop. The first one had faulty hinges, I had it replaced on the same day I brought it in and the second one had faulty hinges and a faulty touchpad. So, I decided to ditch the cheaper computers and splurged on a HP spectre x360 from Best Buy. I live 200 kilometres away from large retail stores like this so getting back and forth is quite difficult, Staples was very understanding about the Lenovo laptops, however Best Buy told me there was nothing I could do when I described the problems I was having with my brand new HP. Several months went by and I avoided using the computer as much as possible in order to avoid facing the mistake I made in purchasing it. Eventually, my old computer became completely obsolete and I had no choice but use this HP.  My problems were not limited in any way. They ranged from an extremely annoying touchpad that sounded loose and made strange noises, the fact that the screen was closing on an odd angle, and the fact the the screen could barely stay open. A slight touch or even shifting the laptop would cause the screen to move. I could forgive these flaws if I had abused this computer or if it had received heavy usage, however I barely even turned the thing on. I contacted HP support and I must admit that they were polite, friendly and had my return materials sent very quickly.  My first bad sign involving the shipping process was the fact tha... Read more

More replies
Relevance 61.5%

HP's lack of quality control is completely unacceptable and inexcusable, especially given the cost of the Spectre x360 line.I went through 5 (FIVE!) 13-inch Spectre x360's. All but one exhibited very loose trackpads (even very light taps will physically move the trackpad down and have an annoying loose click sound when taking your finger off of it). The one with an okay trackpad had USB-C issues. The trackpad -- arguable THE most important part of a laptop -- now feels like garbage. Hell, there are $200 Windows laptops and Chromebooks that have better trackpads than this $1,200 thing.It's extremely frustrating and disappointing. I REALLY wanted for the Spectre x360 to be my laptop (especially considering there's no other 2-in-1 out there that looks this good and is priced as nicely). Looks like the Lenovo Yoga 720 is next on my list. Just wish it had IR cameras for facial logins.

More replies
Relevance 61.5%
Question: HP Spectre x360

Hi, I have an HP Spectre x360 that is a year and 5 months old. I was running it off the battery when suddenly a whole lot of smoke started coming from underneath the notebook and a smell of burnt plastic filled the air. Reading the forum I found that this is not something new to these HP Spectre x360 notebooks. Its it really possibile that HP have not activated a support program for who owns such an expensive notebook. My notebook is out of warrenty but I honestly think it was a close call, i was working on a wooden table when it started burning. Now I have a 1250 euro paper weight. I did try to contact support and was immediatly cut off once i gave them my serial number, or offered to pay for support. Will paying 30 euros actually achieve something, ie will they attempt a repair or will it be 30 euros just to be told over the phone that its something that simply cannot be repaired. Thanks

More replies
Relevance 61.5%
Question: HP Spectre x360

Upon opening the notebook on my desk, a series of cracks surfaced on the upper-left bezel of the screen, and extended across the screen. I keep my notebook for the most part on my desk, and when I travel, I put in the HP leather case, and in a well-paded bag. I've owned this notebook since August last year, and it has performed excellently besides the occaisonal loud fan noise and overheat.  I talked with a helpful HP Customer Support Rep, and I was told that if I were to send in my notebook, and screen damage will be presumed inflicted by the customer. I have also been in contact with the HP Executive board, but their reply did not grant me any help. I would like to know if I can send in my notebook for a proper examination, or if I can speak with a case manager on this issue. I really do not want to file a complaint to the BBB, but I feel that will be necessary if the material defect is to be assumed a damage on my part. Thank you in advance. I will include pictures of my display, as well as pictures of the siding to prove the lack of physical/blunt damage.

More replies
Relevance 61.5%

Hej! I have a question regarding the  new 2016  HP Spectre X360 (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba). Is it possible to order it to Sweden or are there any local retailers I could directly contact? Thank you so much in advance,Marina

Answer:New HP Spectre X360

Dear Customer, Please go to this website:http://store.hp.com/SwedenStore/Please contact- 08-593 664 18 This link is for UNITED STATES ONLY (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba).  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

2 more replies
Relevance 61.5%

My Spectre X360 is getting hot....I would like someone to address this issue and respond to me directly.  Love the machine worried about the heat.

More replies
Relevance 61.5%
Question: SPECTRE x360

Hey guys! I was looking to buy the new HP Spectre x 360. Is it available with the following specs - Natural Silver13" 4k touch screen 16GB rami7 256 GB memory I have found the 13" with 4k screens on the UK website but can't seem to find the same on the US website.  Thanks !

More replies
Relevance 61.5%
Question: Spectre x360

Hi, my spectre x360 just out of warranty and will no longer charge the battery! Charger checked and working. When plugged into laptop, symbol appears to show connection but then states not charging. Battery nearly flat now but diagnostics state batter condition ok. Would appreciate any ideas to resolve please but I am not considered computer literate just general working knowledge!

More replies
Relevance 61.5%
Question: HP Spectre x360

New owner of HP Spectre x360 - 13-4003dx here. I want to ask if the bottom of the laptop, the area above the fan openings where the FCC info/text lies, is supposed to creak when I press it slightly. I first heard this noise when I took my laptop out of the sleeve and held that area. At first I thought it was just rubbing against the sleeve, but after further examination, that is not the case. If this occurs with other models of the Spectre, it is a bad build quality, I am not sure which component is under there, but I want to know if the creaking noise is normal with only a slight press along the text area. Thanks.

Answer:HP Spectre x360

I have the same problem but in the front, in the back of the touchpad... really annoying. looks like the lid doesn't have nothing to lay on and the aluminium is very thin. poor quality for such expensive machine.

8 more replies
Relevance 61.5%

Hi all!
 
Get-SpeculationControl seems to check for Meltdown (CVE-2017-5754) and only part of Spectre (CVE-207-5715) - not CVE-2017-5753. Any insight into how to check for this other part of the Spectre vulnerability? Or why it isn't addressed by this check? Are the fixes redundant?
 
Thanks in advance folks!

Answer:Meltdown/Spectre: Get-SpeculationControlSettings not checking for CVE-2017-5753?

The main goal of this PowerShell script, is not to test if your CPU is vulnerable or to test if the patches have been installed. The main goal is to check if the mitigations are active.
 
The mitigations for CVE-2017-5754 and CVE-2017-5715 are configurable (can be enabled or disabled via registry: https://support.microsoft.com/en-za/help/4072698/windows-server-guidance-to-protect-against-the-speculative-execution), and mitigating CVE-2017-5715 requires a microcode update.
 
The mitigation for CVE-2017-5753 is not configurable, and does not require a microcode update.
 
If the Windows patch for Meltdown/Spectre has been installed on your machine, then mitigation for CVE-2017-5753 is active.
 
https://support.microsoft.com/en-za/help/4074629/understanding-the-output-of-get-speculationcontrolsettings-powershell

3 more replies
Relevance 60.68%
Question: Spectre x360 noise

So I just  bought myself a Spectre x360 (13 inch, 8gb ram, 256 gb ssd, i5- 7200) a few days ago. Now the problem is that it makes an annoying electric like buzzing noise all the time. Watching a youtube video, scrolling a website or moving the mouse over any website, app or anything like that triggers it really.  From the research I did I believe it's coal whine. I found a few other with similar problems. For example: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Noise/td-p/5107394 Found this solution but it can't be applied anymore since we can't acces the cpu c4 function in the BIOS http://support.hp.com/us-en/document/c00965412 This noise is what I am talking about: https://www.youtube.com/watch?v=nIrkcDZn1G8 Anyhow, is this annyoing noise a case for every HP notebook, every x360? Or just a few? 

More replies
Relevance 60.68%

Hello  I want to know what is the part number of HP Spectre x360 Convertible Laptop - 13t OLUD touch P3A84AV_1 Could you please check and advise Thanks

Answer:Spectre x360 Keyboard

Hi, It is a CTO machine. Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

2 more replies
Relevance 60.68%

 I have an HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive and I wanted to know if I could upgrade the RAM in it.

Answer:HP - Spectre x360 Upgradable RAM

 Hello @Cepeda_Nicholas? I appologize but the RAM is not upgradable on the Spectre 13 x360 notebook as it is soldered to the system board and doesn't have additional expansion slots.




I am an HP employee.Make it easier for others to find solutions, by marking my answer ?Accept as Solution? if it solves your problem.

2 more replies
Relevance 60.68%

Hello Folks, I have the HP Spectre x360 - 13t-4200 CTO and have spent 4 weeks trying to get my brand new HP Active Stylus to work with this brand new laptop. I also bought a 2nd stylus to make sure the first one wasn't the problem.  I have spoken with five different tech support reps, plus my case was escalated to a team of engineers.  Although this very stylus is listed as compatible with this laptop, the word today from the "engineers"  was that, no, I cannot use a stylus with my laptop, there is no work-around and, although there is a firmware upgrade for the 15" model, there is nothing for the 13" model (nor can they tell me if there is any plans in the works) and that I am "welcome to return the laptop for a refund" and long as I do it in the next couple days before 30 days after receiving the laptop. Sorry, HP, this has been a nightmare, with non-stop bad information and I think that you should publish on the website that a stylus will not work so that when people consider purchasing this model, they will know that they can't use a stylus.  But we all know that's not going to happen because it could affect sales of the laptop. If you have to have a stylus working on this laptop, you should go with the Dell XPS.  Frankly, I should have know better as this is my very first HP computer.

More replies
Relevance 60.68%

I have had my X360 for about a year but just recently it's really running hot after a short time of use.   I have turned it completely off overnite instead of putting it in sleep mode and it still runs hot.   I have it currently leaning so there is absolutely nothing blocking the vents in the back and it's still super hot.   What am I to do to cool it down and is there something that HP is doing to fix this issue?

More replies
Relevance 60.68%

I just purchase a HP Spectre x360 and the HP Active pen from Best Buy.  Great laptop but I have noticed that I need to press VERY hard before the pen responds. If I don't press hard, then pen strokes appear very light.   When I cross H's or T's the cross doesn't register.   If i put the laptop in Tablet mode, then I can get the letters to appear as expected.  But when Writing on the screen in regular "laptop" mode or "Tent mode", the letters appear as "chicken" scratch I didn't find any settings for adjusting the Pen's Sensitivity in windows or one note. I would prefer that the pen behave more like a finger.  Just more precise.

Answer:Hp Active Pen Spectre x360

I've heard better review for the Dell Active Stylus (the one with aluminum top half). It has worked great for me and I heard it has better sensitivity.

9 more replies
Relevance 60.68%

I recently bought a HP Spectre x360 13-w003ng and for security reasons in case of loss or theft I would like to encrypt the SSD with a password. Most premium devices have a HDD password option in the BIOS. Unfortunately, I couldn't find that option in the BIOS of this device. Does that mean it is not possible to set such a password on this particular notebook?

Answer:HDD Password on HP Spectre x360

Every HP laptop I have ever owned has the option to set a power on or administrator password in BIOS. Under Security you should find the settings.

3 more replies
Relevance 60.68%

Unfortunately our machine is 1 year + 1 month old and they won't give us a break on the repair. They estimate that it would be $300. I agree with many folks on this topic that this is a design issue and they need to do a recall instead of having their customers pay to replace the faulty parts.

More replies
Relevance 60.68%

I just bought an hp spectre x360 today and my webcam looks really really bad, I've watch reviews of the computer online and the videos using the webcam look way better than mine does, could there be something wrong with my computer? Is there something I can do regarding the settings? 

Answer:My Spectre x360 webcam looks really bad

Hi @Tudela?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your  HP Spectre x360 and issues with the WebCam looking really bad.  Here is a link to check your settings in the WebCam. It has a section inside the document for Quality issues. What program are you using?Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.

2 more replies
Relevance 60.68%

 I have only just bought the spectre x360 and all has been well for the first two weeks. This week I found that it has been a little slow to start up. When I opened the machine in laptop mode I would get to the lockscreen where I have to enter my pincode. Despite entering the pin using the keys and trying to use the touchscreen the machine remained unresponsive and I had to open and close the lid unil it did respond which it did eventually. Today I started to have problems with the screen. Whilst using Microsoft Word (2016) and the windows DVD player the machine again stopped responding and the screen went blank. I had to shut the lid and when I opened it again it was still blank. When I plugged it in to a power socket using a charger it seemed to boot up again. The battery was low but not so low that it had wanred me or gone into a hibernation mode (about 15%). When connected to the power socket  I was able to continue using Word but the screen was flcikering. Later this evening I tried to switch to tablet mode. The screen went completely blank and the tablet was not responding at all. When I sought to change it back to laptop mode it remained blank. The light on the CAPS button was flashing. The machine was making a loud whurring noise. It was down for about 5 minutes. Eventually after holding the power button down the machine came back to life.  I have never posted in a forum like this before and whilst I have purchased the HP Care P... Read more

More replies
Relevance 60.68%

Hi there, I purchased my spectre about 1 week ago. I've noticed however, that each time I've used it, even for basic web browsing or word processing, that the bottom of my laptop gets so hot - too hot to have on my lap... And too hot to even pick up.Ive just been using it, and this time it was so hot, I had to shut down as I was worried. It took a good 5 minutes to cool down befor I could touch it even. Also, my keyboard was getting quite warm as I was using it - which prompted me to feel underneath.could someone please contact me about this. I'm an IT professional, and have spoken to others in the field as well - it seems to be a common problem. However, mine seems to be the only one I've come across that is literally too hot to touch.it seems to overheat with just 30 minutes use or so - sometimes it takes a bit long to over heat- but always within an hour. I've not used it for anything too processor intensive yet - as I tend to use my otherg laptop for that.I look forward to hearing from you. I'd prefer a response by email, as I don't tend to log into the Hp website.thanks

Answer:Spectre x360 i7 too hot to handle

 Hi @JaasaI have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details. If you are unfamiliar with how the Forum's private message capability works, this post has instructions. You can say thanks for trying to help by clicking the Thumbs Up below!Thanks. 





Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.I work on behalf of HP

3 more replies
Relevance 60.68%

I am wanting to buy a spare charger for my HP Spectre X360 2 in 1 AC002na but cannot tell from looking at the original the part number or specification I need. The writing is too small and light for my eyes. My laptop was purchased new a few weeks ago so is the latest model. I have looked in the HP spares shop and cannot determine which one is appropriate. Kindly point me to the correct item. As an alternative would it be OK to use a USB-c male to USB-c male cable plugged into a third party wall socket with a USB-C female connector? Thanks for any help Regards Sherman39













Solved!

View Solution.

Answer:HP Spectre X360 - 13-ac002na

No it will not charge from a wall socket like a cell phone.  These are the proper power supplies: 65-W adapter, USB Type-C, nPFC, 3 pin 860209-85045-W adapter, USB Type-C, nPFC, 3 pin 860210-850 Are you in the UK?  https://www.amazon.co.uk/HP-Adapter-Retail-V5Y26ET-ABB/dp/B01FUC0IJ0/ref=sr_1_6?ie=UTF8&qid=1493467524&sr=8-6&keywords=HP+USB-C+45w If this is "the Answer" please click "Accept as Solution" to help others find it.   

7 more replies
Relevance 60.68%

I recently purchased Spectre Pro x360 G2 V1B04EA and now I'm looking for a compatible stylus.Thank you

More replies
Relevance 60.68%

The intel HP Graphics control panel shows me an option of 3D. However, I cant view anything 3D on my laptop. Is 3D supported by my laptop?If so, what should I do so to be able to view 3D?

More replies
Relevance 60.68%

Hi!I'm just experiencing some issues with my recently bought laptop. It is probably nearly 2 months old, and this is happening as I type this.  I am charging my laptop and it's been, say 30 minutes since charging and the charger is really hot! It's keeping me warm in this cold winter I could say.  Is there something wrong with it? Should I unplug even though it's charged up to 85% ... I have a feeling it's dangerous. If anyone has any advice, please let me now!  Much appreciated,Sam

Answer:Spectre x360 Hot Charger !!!!!

Hi @sammiie43,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the charge getting hot. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better. 

3 more replies
Relevance 60.68%

Hi after being bounced back to and fro from various departments of HP I'm still unable to get Pen support on my Spectre x360 13t-4200 model. I've came a few people that didn't have the firmware but were able to download it for their 15t series,  but so far I get a failed operation when I try to install the firmware. The same pen works on my sister's last year's model. Attached is a screen shot. ANy help is welcomed as I'm a graphic artist, I need my active stylus functionality  Please & Thank you. 13t-4200  13-4003

Answer:Pen Support for Spectre x360 13t

What is the name of the pen excact model number?  I will see if I can locate drivers for it.

8 more replies
Relevance 60.68%

I bought the HP Spectre x360 15" several months ago.  I never heard the fan come on even once until a few weeks ago.  I have done some updates from the HP site that were specific for my model Spectre.  There were so many that I couldn't even begin to guess which one did it, if any.  The fan comes on randomly, not dependent on what I have open from what I can tell.  I have it elevated on a rise with plenty of air flow underneath and have it plugged into the power cord when using.  

Answer:Spectre x360 fan issues

Hello @casherman, Welcome back to the HP Forums! I understand that the fan is not working properly in your HP Spectre 15 Notebook. The new sound could be from dust build up in the fan area, even when elevated notebooks require the vents to be cleaned. Please go through these documents about the fan and computer performance to resolve the issue: HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than NormalHP Notebook PCs - Reducing Heat Inside the PC to Prevent OverheatingHP PCs - Increasing System Performance and Maintaining Your Computer (Windows 10) If the issue persists even after the steps in these documents have been completed, try restoring the BIOS: HP Notebook PCs - Restoring the BIOS Make sure to let me and the community know the results! If the documents have helped you, click the thumbs up!





Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom to say ?Thanks? for helping.I work on behalf of HP

4 more replies
Relevance 60.68%

I have an HP Spectre x360 Convertible with Product Number K8P19LA#ABM. I want to use it as a drawing and sketching tool. I have read several reviews from other x360 owners and decided that my best option was to buy a Dell Active Pen PN556W to use. Similar qualities as the HP Active Pen (which are not sold on my country) but with better reviews. I have had no opportunity to use my pen, as it is not recognized in any way by the screen.I have also installed the Anniversary edition of Windows 10 with better Pen Support and it still doesn't recognizes my pen. My configuration is:Windows 10 ProPen and Touch Support with 10 Touch Points

Answer:Spectre x360 stylus

Hi,  Is Dell stylus support HP machines mentioned on its specs ? You are asking HP to support another vendor's product here. From my view: No HP won't support other vendor's products unless HP does not have equivalent products.Dell may be very happy for HP (or other competitors) to support its products, it will sell more and laughing to the bank.Regards.

1 more replies
Relevance 60.68%

SPECTRE x360  (15-ap012dx) Notebook purchased less than 2 weeks ago.  Notebook does not charge when using power adapter. Power adapter has been tried with and without a power strip, same result.

More replies
Relevance 60.68%

Hei I just got my HP Spectre Pro x360 G2 and was wondering if ther was any touch pens that i can use whit this computer

More replies
Relevance 60.68%

Not sure exactly where to put this but here goes. Recently registered for a HP Student account to get a student discount on a new laptop. When on the student store home page there's a section for new student deals/offers which lists the HP Spectre 13-4108na x360 (i5-6200U, 8GB RAM, 256GB SSD) as being 799 with 100 off. Problem is when I click to view the offer in the store or to shop for the offer I can't find it anywhere in the presented list of laptops, it just doesn't make sense to me that the product is listed and advertised as being on offer if I can't actually purchase it ...

More replies
Relevance 60.68%

is there an active pen available for the Spectre 15? many thanks











Solved!
View Solution.

Answer:active pen for Spectre x360 15

under support, software & drivers, spectre x360 15t, firmware:http://support.hp.com/us-en/drivers/selfservice/hp-spectre-15-ap000-x360-convertible-pc/9256669/model/10193271#Z7_3054ICK0K8UDA0AQC11TA930O2 Titled HP Touch Controller Firmware Uupdate, 1.00,A,1 Rev.A  Another posted said to extract the files from the executable (I used winrar, he used 7-zip; I figure any zip app can do it), then run the bat file.  Works now!!! I find the Dell stylus much more responsive than the HP stylus.

10 more replies
Relevance 60.68%

So my laptop just started turning off suddenly. I can start it up, log in, and then after about a 1 minute or so, it just shuts off (as if someone just pulled the battery out). No shutting down warning, nothing. Just goes black. I have even tried restarting it after logging in and it doesn't want to restart. When I try to restart, it just goes black and shuts off again. Same thing when I try to shut it down. Anyone have any ideas? Oh, one more thing. Charging light blinks when I have the charger plugged in. I have tried taking out charger and pressing power button down 15 seconds. After doing that, charging like stops blinking, but after a minute of so, it'll start blinking again. Any ideas?? Laptop was purchased about 6 months ago, but warranty is expired due to being a refurb.

More replies
Relevance 60.68%

Hi, I'm thinking to upgrade my HP Spectre x360 SSD drive to Samsung 960 EVO M.2.Just want to make sure that it will fit and will go smooth without any special problems. Thanks.

Answer:HP Spectre x360 - SSD Upgrade

The Manual kind of casually says it will support PCIe (Aka NVME) M.2 drives but of the service parts listed in the manual all are M.2 SATA disks. This is the 512 gig: 801504-001  So that is a SATA B + M module and the Evo 960 M.2 looks like this:  See the difference in the gold leads that plug into the motherboard (keys)...Yours is a 5th gen Intel Core platform and most of the laptops that will run PCIe M.2 disks are 6th and 7th generation so I say you likely will not be able to use the Samsung 960 Evo.  Manual see p. 20 If this is "the Answer" please click "Accept as SOlution" to help others find it. 

1 more replies
Relevance 60.68%

I bought my spectre X360, 4 days ago and I am facing with a weird problem. My labtob clicks by itself and even the cursor jumps by itself from one point to another point. Please someone help me

More replies
Relevance 60.68%

Hello,my spectre x360 touchpad stopped working suddenly. There is no pointer seen on screen and no response from touchpad no matter what i do. When i plug a wireless mouse, then the pointer shows and the mouse works. The touchscreen works fine. The synaptics smbus driver says its already updated and i didn't want to uninstall it in case i made things worse. Does anyone know whats happening with my laptop? Thank you

Answer:Spectre x360 touchpad

Hi.Welcome to the forum cookiesnmilk.Download and install drivers for your computer:Software and Driver DownloadsTroubleshooting Touch Screen IssuesFind and fix problems with devices and hardware Press the icon""to say thanks, Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.





Apart from participating in the forum of Hp in English and Portuguese, I am one of the main authors of solutions in the forum in Spanish.

1 more replies
Relevance 60.68%

Like several others on this Forum, I came home to find my Spectre x360 laptop shutdown, and it won't turn back on.  I tried using my spare charger to no avail.  I called HP.  The support guy told me to try holding down the windows keyand the V key together, and trying to turn it on again.  No dice.  My warranty expired last year.  $659.99 without taxes to fix it! I could buy a new computer for that kind of money.  Very frustrated to see that so many other people are having the same problem. Although I loved this computer up to this point, I will not buy another HP.

More replies
Relevance 60.68%

I recently purchase both a HP Spectre x360 15t and a HP Spectre x360 13.  I was understanding that the USB-C prot supported charging.  However, the HP Spectre x360 15t failes to recognize the USB-C charger (from Spectre x360 13). Is there anyway to charge the HP x360 Spectre via USB-C port.

More replies