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Computer turns on but shows black screen

Question: Computer turns on but shows black screen

Ok so firstly I realized my power supplies fan stopped turning and it got hot. So i decided to take out and try to fix it. I put it back in the computer and connected it to all the places necessary and when i turned my pc on it showed a black screen, my mouse and keyboard didnt want to go on and when i held the power button in, it didnt want to shutdown. Pls help

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Preferred Solution: Computer turns on but shows black screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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please help me i saw there was a way to fix but is closed
 

Answer:Other computer turns on then shows black screen with err1 err3

Can you provide mode details.
 

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So my prob is that every time i try to do something on my computer [like watch videos ect] my screen after a while [sometimes 1hour,sometimes 20 mins] turns black and just shows no signal or just black.

I have no idea what to do.I tried to virus scan/spybot search over and over.obviously it not the prob.


I tryed to run windows in safe mode and then it only happens in 6hours or so [i have this prob for a while now so i even noticed the time gap]

could the problem be in my video card? damaged or something.

And if theres any way to enable sound in windows safe mode?
[i could use my pc then without any problems..and yes i know safe mode is for troubleshot'n only but im not going to visit porn sites or such..in other words-safe pasword protected sites ect.]

please help me,i really dont have a clue what to do.

Answer:Screen turns black [shows no signal]

Post all hardware specs, including power supply wattage and brand.

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Hi there, I have a Toshiba Equium A300D-16C laptop.

It was fine until now...

When I press the power button, my laptop turns on but the screen remains black / off.
HDD indicator doesn't flash or anything ... ( in case this helps )
I've also tried to remove the battery, hold the power button for 30s and plug the power cord back in... Same thing laptop turns on but screen is black.

I tried to connect my laptop to my PC's monitor using HDMI cable but no success... Laptop turned on but my pc's monitor was showing nothing.

I haven't changed anything inside my laptop or unscrewed it.

PS:
I quite often kept my laptop on the bed/pillow so it may have something to do with overheating or something.

How did I get to this point:

Yesterday my laptop was fine, there was nothing wrong with it... I switched it off at night but when I tried to switch it back on this morning that's where I faced this problem.

Any help would be appreciated.

Many thanks,
Rejanu.

Answer:Equium A300D-16C turns on but the screen shows nothing/stays black

I had similar problem long time ago on my old Satellite. CPU was defective. After CPU replacement everything was OK again.
I really don?t know what to say.
Maybe you should contact Toshiba and let them check your notebook. They have diagnostic tools and can find out what the problem is.

What do you think?

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I've been trying to solve this problem for over a months, going on different forums, trying to contact a one on one guy to help me, pressing all types of buttons on my keyboard but nothing seems to be working!

I have an all in one Dell desktop that refuses to display not even the start up logo. This problem happened right after I updated my computer. The update said it was going to automatically restart but it didn't and just turned off so I decided to turn it on and thats when it all begun.

I'm not 100% sure if it was the update or could be another problem. I should mention that when i turn on my computer an amber or orange light is present as if it's sleeping rather than the normal white light.

I've tried to reinstall windows on a flash drive but I'm lost and don't know where to go past the everything is installed in the flash drive now I plug it in.

I've haven't had any success in finding a solution anywhere near close so I would really appricate the help!
 

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Last night my computer froze, so I turned it off and on. When I turned it back on a screen popped up saying "yadayadayada mainboard" pentium inside, and in the corner it says bios-delete. There was nothing different, thats whats always been there since I got the computer. After that, it goes to a black screen and nothing happens. I can hear the computer running and I know everythings on. Any ideas whats going on? It just did this out of the blue
 

Answer:My computer turns on, shows one screen, then blackness. Sudden problem

What type of computer?
What is the OS?
What model, brand an etc?
Did this ever happen prior to this issue?
What where you doing prior when this first happen?
 

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Ok so, im trying to help my friend with her broken computer.
She got hit with the avsoft virus, It took me a while but I finally got malwarebytes on her system, and had to rename the .exe in order to get it to run in safemode and it seemed to have worked pretty well, i then wanted to boot it in normal mode and run a full scan to make sure we got everything.
Anyway, we were experimenting with it for whatever reason (i guess malware removal had us feeling brave) and we unhooked her monitor, and plugged her desktop computer via the monitor cord into my laptop. i know that you can plug a monitor into a laptop and use that instead of the laptop screen, so we wanted to see if it would work with the desktop instead of the monitor. You know, like use my laptop as the monitor and keyboard.
I went into the my laptops nvidia control panel and messed around with some of the settings
All of a sudden my laptop screen went black.
I just rebooted, and my laptop was fine but when we plugged her monitor back into her desktop and rebooted it would not reboot correctly.

The lights on the computer would turn on, you can hear it is running, the fans are running, it makes one beep, just like a normal startup. the screen displays a logo (not the windows logo) an everex logo for a few seconds, and then some text comes up (like normally) and looks like it proceeds to load but it flies by so quick you cant read it, and then nothing. A big black blank screen.

Some things I have already tried:
At f... Read more

Answer:Computer turns on, but screen is BLACK!

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Hi!
I was using my laptop earlier and the screen went black! I reboot it and the screen flashes to normal for a second and goes blank again! I know it's running because it powers on normally and even the little tone is played before logging on screen comes up! Please help! Its a toshiba windows vista!
Thanks heaps!
Shay
 

Answer:Computer turns on, but black screen :(

Inverters and bad backlights can be hard to diagnose without just replacing the parts but it sounds as one or the other is out/going out.
If you check these out yourself, good luck. Laptops are a bear and unless you've done a few, a repair shop may be best.
Good luck.
 

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Hi, at first I thought this might be virus related. I went through with help from Howard_Hopkinso, and removed all virus' and malware. But my problem persists.

I have an Alienware Area 51 m7700, 120 Gig HD, 3 Gig memory, 3.8 GHz Pentium 4 HT duo processor. NVIDIA GeForce Go 6800 Ultra.

What happens is when i try and playing a source game for little while the screen goes black, sound skips, but the laptop still runs. Also happens when i click on certain internet links.

I assume that i need updated drivers, which i did. but that didn't work either.

I am lost, any help would be greatly appreciated.
 

Answer:Screen Turns Black, but computer still on

Try doing a system restore... If this doesn't work, you will have to wipe the laptop's hard drive and do a fresh install of Windows
 

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Hello. I've come to hopefully find a solution to a boot up problem I'm having with my computer. There are several factors that I'm honestly not sure will play a role or not, mainly because I'm not very understanding when it comes to computers.

The problem is that when I push the power button of my computer, it sends no signal to my screen. I can't tell if it loads anything or not either. I can think of a few things that might have some effect on this, but I'm not sure.

About three months back after cleaning my neglected tower of dust and such, it started to shut off rapidly after boot up. To inspect the problem, I had a friend look at the computer. He removed the cooling unit on the Processor revealing that my 8year old computer had next to no thermal compound. So after putting of ordering some for about three months, we had applied some about 2 days ago. The computer then booted up fine, but seemed to have an excess amount of lag. So I wiped the computer and reinstalled XP tonight. When it was booted up, it worked fine, so I went into IE to download firefox as it's my preference, then started reinstalling my drivers. First I installed my Videocard, then kept my computer booted up for my sound drivers which I got from the Compaq homesite. After doing this, I rebooted my computer. Not I wanted to get simple things such as AIM and and Java. So when i go to boot up Firefox from it's default homepage, my computer shuts down. when I go to reboot it, it doesn't start and I'm ... Read more

Answer:Computer turns on but only black screen.

Ok, so after further testing, hooking my monitor to my onboard video card gets no results either. I've tried removing my memory sticks one by one, also leading to no results. I've tried a different power supply as well, giving nothing new.

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A friend asked me to look at her Toshiba Satellite L455 Laptop. Apparently her dog chewed the power cord while her daughter was playing on it. The computer shut down. I replaced the motherboard thinking that was it and that didnt help. I replaced the screen inverter and the backlight and neither of them worked. The computer does turn on but the screen is black.. What could be the problem? If I replace the screen would that work?
 

Answer:Computer turns on but screen is black

hi,.is the screen totally black or is a flashing curser showing, will it boot into safe mode?. how many sticks of ram is installed, remove one then try startup, try different sticks in different slots.
 

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This computer has been working since 2013, and just lately have I have been having issues.When turning on the computer, the computer sounds perfectly fine, all fans and everything works. There is no damaged, or burnt anything inside the computer. When turning on the computer my keyboard & mouse do not turn on, and the computer light works and doesn't work. I have tried everything that I can think of and anything that I have researched on the HP guides. And my computer still does not work. I have tried changing monitor, and the cables that connect to these monitors. I have bought a new PowerSupply and that made it work but once I had to restart it it did not turn back on (nothing pops onto the screen, it is black) I have a GTX Geforce 750ti FTW graphics card and nothing is damaged or misplaced. All connectors and connecitons work properly. I have reset the computer several times and it still does not work. Just now when turning on the computer the light (the botton) does not turn on, but the computer does indeed turn on. I don't understand that if there was something seriously wrong with the computer why it would sometimes work and sometimes not? If the motherboard was bad it wouldn't be working period, let alone working.  I really need some help, thank you.

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Hi all,

My faithful desktop of 2 years has started pushing up daisies:
I was playing GTA5 when the monitor lost connection to the computer and I had to restart. When I started back up, the message that appears after a bluescreen popped up. This started happening more and more frequently, whenever I started any game, then sometimes when I'd just have Firefox open, then about half the time I tried to start up the computer it'd happen at the login screen.

I did a Malwarebytes scan a few days before this started happening and it turned up clean, and I haven't changed the hardware in 2 years. I tried updating my video card drivers, to no avail.

The weird thing is how inconistent it is--I was able to play GTA for several hours last night, then it happened again. Sometimes it automatically restarts, sometimes it doesn't. Sometimes the power light flashes. Sometimes it makes me go through Startup Repair (which never finds anything).

I have no idea what could be causing this. BlueScreenView says it's a graphics driver about half the time, but not all the time. Memtest86 said the RAM was fine. Any advice would be greatly appreciated.

I can post SysInfo results and the minidump files if they'd help; I'm on my laptop right now because the system in question is really unreliable.

Thanks in advance.

Specs:
Windows 7 Home Premium
Intel Core i7-3930k
8GB DDR3 RAM
EVGA GTX 470
ASRock X79 Extreme3
 

Answer:Screen turns black, then computer shuts off

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Hello all

Just got myself this (old) new computer, that I was going to use for a media center. But it randomly crashes, and i can't seem to figure out why. I formated it yesterday, so I doubt it would be a virus.

Sometimes it goes black, and picture returns within a few seconds, but other times it freezes up completely. When I restart it (with the power button) I cant get pasted the BIOS screen, but if I unplug the power supply, and hit the power button a few times and then plug in the power, it starts up like normal. (does that make it a RAM issue?)

Freezes have happened doing the following: Using XBMC (both in menus and while watching a video), while Internet Download Manager was running. While file transfer was running, and a few times while i wasnt at the computer.

Specs:

Windows 7 Ultimate x64
ATI Radeon HD 5670
Intel Core i3 CPU
6GB RAM
Phillips TV (Connected with HDMI)

Let me know if you need any other information.
Thanks

Answer:Computer freezes and screen turns black

The problems you describe typically mean hardware problems. Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your system logs and application logs. Those can help to find software conflicts, system errors, application errors, and sometimes point to hardware problems, as well. You do not have to be getting a blue screen crash for those to help us determine the cause of your problems.

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When I plug in a USB, my computer goes to a black screen. Could it be static electricity from the carpet? What to do? How do I get it back up?

Answer:USB crashes computer - turns to black screen.

so you are saying it stays on a black screen now?Have you tried safe mode?Some HELP in posting on Computing.net plus free progs and instructions Cheers

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I've checked to see that the hard drive is spinning and it is. the hdd access light flashes.i have not checked the ram yes since it's a laptop and difficult to get to. but i'm pretty sure that's not the issue. since from what i've listened to it sounds like it goes through post then sits the fro about thirty seconds probly asking if i want to start windows in safe mode normal. when i just sit there after about that much time has past the cpu fans start going again a little faster and i can here that it's accessing the hard drive but since i can' see anything it's hard to tell if that's true. i'm thinking that it's a bad graphics card but i'm not sure.
 

Answer:Solved: Black screen when computer turns on

ok so the problem is that sometimes you can see the picture and sometimes you can't see it. i don't know what causes that but that's what happens. i got it working again. but after it went to sleep the screen never came back on. would that mean that there is something wrong with one of the windows files? i know one of them is the one used to bring the computer back from sleep mode. it's running windows vista. maybe this isn't a hardware issue?
 

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Got the computer from a family member, I tried fixing it for them first and I thought it was the video card so I tried a different one and still nothing. So it was unplugged and stored for months then they just gave it to me. Well I took it home and started messing with it turned it on a cple of times nothing. Moved wires around put different psu in nothing, put it back to normal it started right up powered screen up I got into windows but it had a lot of lag so I went to restart it so I could do a fresh install and screen shut off... note when it wasn't working before this point the cpu fan ran at full rpm when turned on but slowed down when it worked this first time. I turned it on and off cple times nothing unplugged psuand back in it worked enough to reinstall windows and went to restart nothing. When plugged my speakers in to see if it beeps it started up! Its toying with me, restarted it again nothing so next try I pushed on the cpu thinking the mobo was bad it started up and woked for a cple restarts and quit... I tightened. The mobo screws down to the case and worked for awhile and then started acting up on restart. It will turn on once after it sits awhile unplugged with the bios battery out. I'm confused... bad bios or the mobo? I have unplugged all things that aren't needed for start up different hd with same effect. Only thing I haven't tried yet is the ram. I'm at work and will mess with it more later. Its a compaq presario or w.e amd 3800+ 2.4 ght proc two 512m... Read more

Answer:computer turns on but screen stays black

The PSU was probably bad, replacing it should have fixed it. There may be bad caps on the motherboard or something is grounding on the MOBO to the case and causing it to not boot. Take everything apart. Take Heat Sync off of processor and apply Thermal Paste. Take MOBO out of case and check to see if there are any burn marks, bad caps, or if there are any risers missing off the case keeping the MOBO from touching the case.

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I have a Toshiba laptop and when I press the power button, lights on my laptob work, I hear no fans tho and there is a blackscreen. After 5 seconds it turns off. I tried turning it on multiple times but I get the same result.
 

Answer:My computer shows a black screen??

It could be a lot of things but im thinking maybe a power supply problem or a motherboard failure.
 

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My Toshiba Satellite L305D-S5934 isn't turning on correctly, when I turn it on, it starts up as usual but then it shows a black screen. HELP. I have really important files on my computer and don't want to lose them. Is there a way to remove my hard-drive and install all the memory on a different laptop?

Answer:My computer shows a black screen, how can I fix it?

"Is there a way to remove my hard-drive and install all the memory on a different laptop?"A hard drive does not have memory. It has storage space. Memory is totally different.You can buy a 2.5-inch external enclosure and put the drive into that. Then connect the enclosure to a USB port on another PC.

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my computer just shows a black screen after i on it and when i try to press any buttons it makes a beeping noise
 

Answer:my computer just shows a black screen when i on it

Your HP computer appears to be a laptop.
What is its model name and model number?
What is its product number?
What Windows version is it running?

What did you do to your computer before this problem started?
When you press any key, do you hear only 1 beep or more than 1 beep?

-------------------------------------------------------------
 

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product number t6c49ua#aba ive tried everythng i can think of please help me

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one day my computer freezes when im playing a game and listening to music.. try to turn it back on and everything powers up, fans spinning, green light on motherboard shows up, but theres no post screen, no beeps, no nothing, just a black screen.. i've tried EVERYTHING you could think of.. tried just the basic, video, ram, and cpu and still nothing.. bought a new video card (the 8600 GT pci-express) and still the same problem.. i was thinking it has to be my motherboard or CPU.. i looked at my CPU the other day and it doesnt have anymore of that thermal paste on top of it anymore, just this hard stuff.. im going to buy a part today which is gonna be a new motherboard and CPU and just get a combo that will replace the one i have one but i dont want to mess it up, so i was wondering if you guys could help choose one for me to buy thats not too too expensive.. here are my current specs on my computer (minus the new video card).. please help!.. thanks

Asus A8N-SLI nForce4 SLI Athlon 64
AMD Athlon 64 3500+ (Venice)
Corsair 1GB PC3200 (DDR400)
eVGA GeForce 6800 PCI Express 256MB DDR
Ultra X-Connect 500W
Western Digital 80GB Serial ATA 7200RPM
RAIDMAX Blue Case W/ Side Panel Window
Windows XP Pro.
 

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I have a Dell XPS 400 with Windows XP and when I turn the computer on, it turns on but only goes to a black screen with a blinking cursor. If I turn the power strip off and wait a few seconds then turn it on and turn the computer on, it boots. Help!! What could be wrong with it?
 

Answer:Computer turns on to black screen with blinking cursor

Replace the BIOS backup battery to eliminate one easy thing. You might get lucky and need nothing else.

Also be sure you have no CD's in the drive bay.
 

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Well i have a Gateway FX p-7805u with a Intel core dueo cpu p8400 @ 2.26 GHz 4 GB ddr3 memory and when i first got this computer brand new in 2009 it was amazing i would play video games like wow and rift and swtor at like 120 FPS but out of no where my screen starts to turn black while playing video games and so i looked some into it and they said with the gateway fx the cpu cooling gel sucks so i replaced that with nice quicksilver and it still does it so then i looked more into it and it says that downloading msi afterburn and selling your core mhz down lower would fix it and it does but only sort of what it does and when i do that my screen turns blank and then a error saysing your nvlddmkm driver has recovered and when i play games now i can barly hit 25 fps and lets all admit that is very *censored* when playing games with sparklys stuff and what not popping everywhere, so i started thinking what i did to anger my computer like this and i remember i did a bunch of misch stuff on my comptuer but i was like 17 soooo ehhh but i had like 3 down anti viruses on my computer the microsoft essentions kasperky and gamershield and i constly did full scanns but then i remmeber i down loaded some thing called uhhh advanced system care to quickly get rid of all my lil internet browsying history of the naughty stuff. i click the deep and i remmeber it changing my core values of a bunch of stuff to "help" my computer, and i think that where my problem lies maybe? and yes i d... Read more

Answer:Computer screen turns black when playing games

More than likely a faulty graphics chip, the mobile Nvidia 8/9 series which you have are notorious for this especially in laptops with less than perfect cooling which allows them to get very hot.My advice would be firstly to clean the heatsink and fan thoroughly, secondly try a fresh install of Windows with the latest Nvidia drivers.  Trying to troubleshoot an installation that has had a lot of random tweaks and settings applied by a dubious program isn't going to go far.  If you still have the same problem with a fresh install, it's likely the graphics chip is toast.

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I put my computer into power save mode and then it locked up, so I forced shut down. Now, when i turn it on, everything seems to be working fine, but the screen stays black and two lights flash in sync - one by the capslock key, and the other up by the end/sys rq and pg up/pause buttons. What do I do to get it out of this??? - HP g61 laptop- Windows 7 home prem











Solved!
View Solution.

Answer:HELP HPg61 computer turns on, screen remains black

Hi,al1986 wrote:I put my computer into power save mode and then it locked up, so I forced shut down. Now, when i turn it on, everything seems to be working fine, but the screen stays black and two lights flash in sync - one by the capslock key, and the other up by the end/sys rq and pg up/pause buttons. What do I do to get it out of this??? - HP g61 laptop- Windows 7 home prem Try a hard reset:Remove the battery and unplug the DC power adapter.press and hold the power button for more than fifteen seconds.plug in the DC power adapter (leave the battery out for now)press the power buttonPlease post your results here.Best regards,erico

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Night Owl
i have custom build computer after updating graphic card driver computer turn on after microsoft logo black screen with crusor. keyboard not respoing at restart cannot go to safe mode. boot from cd/dvd not showing at startup, can not change boot sequance cause keyboard not responsing, can not boot from cd for repair.

i already try removing hard drive connect to other computer win 7 chkdsk, sfc /scannow, chkdsk/f , scan for virus.

Answer:Computer turns on, black screen, keyboard not response

  
Quote: Originally Posted by bunty83


Night Owl
i have custom build computer after updating graphic card driver computer turn on after microsoft logo black screen with crusor. keyboard not respoing at restart cannot go to safe mode. boot from cd/dvd not showing at startup, can not change boot sequance cause keyboard not responsing, can not boot from cd for repair.

i already try removing hard drive connect to other computer win 7 chkdsk, sfc /scannow, chkdsk/f , scan for virus.


Hi bunty83,

Welcome to Seven forums.

Please ensure that there are no removable devices connected to the system like CD, USB drive or memory card.

Also, check this tutorial below which would help you resolve this issue:

Failure to Boot

Keep us posted with the results so we can advise you further.

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Ok can anybody please help me to figure out how to get my monitor to stop blinking off after 2 seconds. Wht i mean is just 2weeks ago if i turn on my computer it will load but at start up the screen will turn black after to seconds. Meaning i can hear everything in the background i just cant see anything b/c the monitor blinks out and the only way to see the display i would have to hit the power swicth on the monitor on and off every 2 seconds b/c thats how long the display lasts....someone please help b/c i just recently bought this monitor in 2009 b/c the original monitor that came with my 2006 computer went out.
 

Answer:my computer starts up but then the screen turns black after 2 seconds

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The computer turns on, starts booting up then goes to black screen with lots of "O's" in columns like matrix. Cannot get into safe mode, nothing happening. It worked well yesterday, wondering if it is a virus, but I updated the virus protection before logging off.

Answer:Computer turns on, black screen, matrix image

Try one or two of these.Avira AntiVir Rescue System http://www.softpedia.com/get/Antivi...http://www.softpedia.com/progScreen...http://www.free-av.de/en/tools/12/a...http://www.geckoandfly.com/2008/11/...AVG Rescue CDhttp://www.avg.com/us-en/avg-rescue-cdDownload Rescue CD (for CD creation)http://www.avg.com/us-en/download-f...Download Rescue CD (for USB stick)http://www.avg.com/us-en/download-f...Rescue CDhttp://www.f-secure.com/en_EMEA/sec...Kaspersky Rescue Diskhttp://support.kaspersky.com/viruse...Dr.Web LiveCDhttp://www.softpedia.com/get/Antivi...http://www.softpedia.com/progScreen...http://www.freedrweb.com/livecdParagon Rescue Kit Expresshttp://www.softpedia.com/get/System...http://www.softpedia.com/progScreen...http://www.paragon-software.com/hom...eScan Rescue Diskhttp://www.softpedia.com/get/Antivi...http://www.softpedia.com/progScreen...http://www.escanav.com/english/cont...UltraBootCDhttp://www.softpedia.com/get/System...http://www.softpedia.com/progScreen...http://www.ultrabootcd.com/The Perfect Rescue Toolhttp://www.informationweek.com/news...http://www.informationweek.com/news...Ultimate Boot CDhttp://www.ultimatebootcd.com/http://www.ultimatebootcd.com/faq.htmlHiren's BootCDhttp://www.hiren.info/http://www.hiren.info/pages/bootcdSystemRescueCdhttp://www.sysresccd.org/Main_Pagehttp://en.wikipedia.org/wiki/System...http://distrowatch.com/table.php?di...EBCD ? Emergency Boot CDhttp://ebcd.pcministry.com/Bart's Preinstalled Environment (BartPE) bootable live wi... Read more

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I have tried EVERYTHING from the website, but whenever I push the power button the screen stays black, the power light is on and the f12 key stays red. I have hard reset, bought replacement AC cord, replaced CMOS battery and no help.

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Hello! I recently dropped my desktop (I'm soo clumsy) on the floor. It's a dell vostro 400 with 4gb ram, intel 2 duo core, and nvidia 8600GT. I know it's not a power issue. The first time i turned it on after the accident, it beeped continously. Everytime i turned it on, all of the fans start up, my monitor recieves a signal from my graphic card but goes to power save mode, and it doesn't load the bios or the start up screen... what ever it's called. Any way of fixxing this or is it dead? I think it's the motherboard that's as far as i can tell.

EDIT: the graphics card works properly. It fell while it was on; I had to hold the power button to turn it off since it froze.
 

Answer:Dropped computer turns on, but black screen occurs

You moved and dropped the computer while it was on??? Not good. Open the case WITH THE COMPUTER UNPLUGGED and reseat the memory, and the graphics card. Check the CPU heatsink/ fan to make sure it is still tight and positioned properly. Also, check for any loose cables
 

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i dont have a reboot or recovery disk

Answer:my computer turns on then goes to a black screen with a blinking cursor

Operating System? What changes or occurrence  were coincident to this fault? Can you get into safe mode? Your post is truly a fantastic example of brevity but when it comes to seeking help from others that don't have the advantage of your onsite awareness that is not the best approach to achieve your desire for assistance. More is usually better. truenorth

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I just got a new graphics card called GeForce gtx 1050 for my computer which is a pavilion h8-1234 pc and when I turn my pic off it come up with a screen press esc for start up. When I press it nothing happens and then after 30 mins it come up with the windows start up and then turns to a black screen. I tried to switch back to the first graphics card and the same thing occurs.

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I'm trying to figure out my friends PC issue so I'm going to do some tests but I figured I'd post and see if anyone had any input on what it might be, I believe it could be faulty hardware but I'm gonna try to figure out what possibly..
 
- Computer is new, about 1 month old
-Windows 7
-If left idle and turned back on, it can stay on for about 15 - 30 minutes until the screen goes black and needs to be shut down again, goes into this screen
-Computer was running and had music playing, screen went black again and music was still playing in the background. So it's a display issue, but the monitor is fine working on another computer
-Says makes like an electrical noise before the screen goes black, mouse won't move

 
If any suggestions that'd be helpful, thanks

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Hi, So 2 nights ago my computer updated the new Windows 10 Version 1607 for x64-based Systems.  It's working ok when in use, but after my computer goes on a screen saver mode and I return to it, a black screen comes on with nothing except for the cursor.  I can't do anything so I have to manually shut it down (today I've done this 3 times already) and once it comes back up, it takes longer to take me to the log in screen and then log in.I'm frustrated and mad that this new update is affecting the performance in my computer. Please help asapThanks in advanceMarjorie

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Relevance 72.57%

I've been having an issue with my computer for a week or two now. Figure I'll explain the symptoms first.

First off, it takes a long time for anything to load. This includes when I first start the computer, opening a program, switching between windows, and shutting down the computer.

It also seems to be slow on updating the screen; for example, even now as I type sometimes the screen will freeze. I will continue typing until I realize this, then I have to rapidly click on the firefox button in the taskbar to make the entire monitor blink black a number of times before the firefox window opens again and shows what I had been typing.

The computer also likes to blink to a black screen like that on its own; the black screen only lasts a second or less, and sometimes it will happen once or a few times in succession.

Programs also like to lag; Word for example is impossible to work with; parts of the program will become invisible (showing my wallpaper underneath) or the program will just freeze if, for example, I open the drop-down menu for changing font size.

Even saving an image from the internet usually results in the monitor freezing; though I can usually still move my mouse, click on where the save button would be, and after the screen blinks again it shows that the image did save correctly. The pointer also freezes sometimes as well, though this isn't as often.

I've tried to do a system restore, but all my attempts result in the program saying the r... Read more

Answer:Computer Hangs, Lags, Freezes, and screen turns black

Hi TRM01 and welcome to TSF

I'm assuming you are using a desktop computer. Unplug all external devices except the keyboard, display, and mouse. Boot and check results.

Boot in the Safe Mode and see it the problem persists. Normally tap on F8 at early boot to get the Advanced boot menu. Might be F12. Check results.

Try the task manager long enough to turn some things off. Many things will not turn off, but many will. Watch the CPU usage at the bottom each time to see if you have found an application that is eating up your cpu time. It should normally be very low if you haven't started any applications.
Turn off explorer. Your icons will go away. Restart explorer using the new task under the file tab. Type in explorer to get it back. Any difference? Note that everything you disable will be reloaded next boot.

If you find a task that is causing the problem, you might be able to disable it in msconfig under the start tab using the check boxes. Start>Run> type in msconfig then enter. If you would like to find out what each item does, follow this link:

http://www.sysinfo.org/startuplist.php

If you have some items that you never use, uninstall them, especially if they load something into memory during boot.

Make sure you are using only one Virus Protection program and one Malware program. If more that one is loaded, they sometimes fight each other and slow down your computer.

Open your task manager and see if you have any yel... Read more

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Hello, I don't know if this is the right forums but my computer freezes at times constantly through-out the day and my screen turns black and says "Cannot connect to monitor" and turns fully black. Only way to reboot it is the Power button, what is wrong with my computer? Any solutions?

Answer:Computer freezes and screen turns black cannot connect moni

check with the Power Cable and try using different one and also check with the VFA/DVI cable depends on the monitor

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This happened when I got a "missing oerating system" message and was unable to boot up anything on the machine. After many attempts at restarting one time it came up burgundy "black screen". I had to download windows 7 on another computer and reload it in this machine and re-load all my programs. Now the burgundy comes up in any images whenever there are darker areas: this is very annoying and makes it hard to see some details.

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please help!
My computer was running fine, I wanted to run in safe mode - after unsuccessfully restarting in safe mode via the restart option, I went into the boot tab and did it that way (as shown here - 5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1)
After restarting, the computer turns on lights are working but monitor shows NO signs of life at all, no cursor, no flickering of anything.
I changed monitors and restarted, checked wires, turned off and on several times. Tried pressing f8 on start up, tried pressing f8 and shift on start up - but NOTHING
I also spent the last few hours combing through similar threads, most of which mention a windows 8 update and incompatibility with the graphics card. I purchased my computer only a few months ago, it came with windows 8.1 pre-installed. I use the computer for 3d sculpting so it is pretty powerful for that reason
PLEASE help!!

Answer:Computer shows black screen after safemode start up

computer info - PcCom Gaming Experience i7-4770K/16 GB/2TB + 250 SSD/GTX 780

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So I ve encounterd this issue while im playing video games (mostly Tera), in the middle of the game the computer screen goes black (sometemies even other colors), but my computer is still running, although my Hard drive indicator isnt blinking.
I have a:
Intel core i5 3570k, Asus gtx 770, 8 gb of ram, 1TB HDD, 650W Psu,
I dont think its because of overheating, because when i look up the temperatures the max on my gpu is 75? on full load what is fine for the 770, and my cpu is on full load at about 54? max.
So could it be a software problem or my HDD is not working properly.
If anyone could reply i would be thankful.
Thank you!

Answer:While playing video games my computer screen turns black or blank

I really need some help! So if someone wants to reply go ahead.

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Often when I come into work in the morning, my computer screen has small black lines on the screen (see image) and my computer begins to run VERY slow. Slow to the point that I have to shut it down and restart my computer. What could the problem/solution be?

Answer:Screen Shows short black lines and computer freezes

What is the make and model # of your computer?
First, go to Start/Search and type devmgmt.msc, right click the devmgmt results and Run As Administrator. Expand Display, what is listed here? Are there any yellow flags? Please attach a screenshot if you can. You can go to the computer manufacturers support/download drivers site and update your Video driver.

Where do you plug your monitor into your computer? Do you use the onboard Blue VGA by the USB ports in the back of the computer? Or do you have a separate Video card lower in the case? (see Attached).
The black dots signify that either the video cable is not plugged in all the way or if using a VGA ir DVI cable, that one of the pins are broke or bent, but probably that the video chip is failing. If using a Video card, and you have an onboard VGA port, you can remove the card and just use the VGA until you can replace the card. If using the onboard VGA only, that is soldered onto the motherboard, so the motherboard would have to be replaced.

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About 2 weeks ago the windows 10 system wanted to update and then i ignored it caus i was in a hurry. Now it won't start up anymore. Tried different reset and the F-functions don't work either.

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Hi,
I'm having trouble with two of my desktops.
Desktop #1 Problem:
When all cords and such are plugged in, I press the power button. The desktop turns on for about 1-2 seconds and then restarts. The bios doesn't flash, the os doesn't boot. As far as I can tell the desktop restarts indefinitely. Any ideas what's going on here?
--Desktop Type: HP Pavilion a705W
I found someone with a similar problem here

Desktop #2 Problem:
I bought some 3M Dust Remover a few days ago. I disconnected power, along with everything else, from a desktop of mine. Pulled the cover off and started blowing the dust out of the case. I put everything back together, plugged it in, and the desktop doesn't work. It boots to a blank screen with the the power and hard drive led's stuck on, on the front of the desktop. The led on the back of the power supply turns on, I can hear the hard drive spin up, it detects the cd/dvd drives, floppy drive and then just hangs with the led's stuck on. Anyone have an idea what might be going on here?
--Desktop Type: Compaq Presario S4200NX

Thanks for the help, I'm hoping to get atleast one of these back online w/o buying a whole new desktop.
-Chris

Answer:HELP! Desktop turns on and restarts repeatedly, other turns on to black screen

For system #1 the problem could be from one of several like a weak battery on the board itself not maintaining cmos information or even worse "bad caps" or a failing bios eprom chip for just two there. Bad caps being bad capacitors on the board like one or more leaking or bulged out. Look for any discoloration on the board itself.

For system #2 you may have accidently blasted with too much force against the video card seeing that now raised up in the slot. Any high power dust blower is never recommended for use inside any system. This is why there are cans of compressed air called air cleaners that gently blow dust and debris out of a case.

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Hi,
I'm having trouble with two of my desktops.
Desktop #1 Problem:
When all cords and such are plugged in, I press the power button. The desktop turns on for about 1-2 seconds and then restarts. The bios doesn't flash, the os doesn't boot. As far as I can tell the desktop restarts indefinitely. Any ideas what's going on here?
--Desktop Type: HP Pavilion a705W
I found someone with a similar problem here

Desktop #2 Problem:
I bought some 3M Dust Remover a few days ago. I disconnected power, along with everything else, from a desktop of mine. Pulled the cover off and started blowing the dust out of the case. I put everything back together, plugged it in, and the desktop doesn't work. It boots to a blank screen with the the power and hard drive led's stuck on, on the front of the desktop. The led on the back of the power supply turns on, I can hear the hard drive spin up, it detects the cd/dvd drives, floppy drive and then just hangs with the led's stuck on. Anyone have an idea what might be going on here?
--Desktop Type: Compaq Presario S4200NX

Thanks for the help, I'm hoping to get atleast one of these back online w/o buying a whole new desktop.
-Chris
 

Answer:HELP! Desktop turns on and restarts repeatedly, other turns on to black screen

Hi….

Desktop 1:

Do you see anything on your screen at all while this is happening?

Have you tried to press the setup key to see if the BIOS will come up and make changes?

Do you have any USB devices (other than keyboard or mouse) hooked up? If so, try disconnecting them and see if it will at least POST or attempt to go into the OS.

WARNING: Before checking the capacitors, disconnect the power cord on your system and press & hold the POWER button to allow the power to discharge! Also, you should always ground yourself before touching computer components to prevent static discharge!

Just FYI, some of the motherboards in this series of HP’s have issues with the capacitors.

You should take a look at the capacitors to see if the tops of them are raised or discolored. Also, if you put your finger on the top of the capacitors, they should feel as if they are INDENTED and not flush or raised. Raising or discoloration (up to and including a black tar looking substance on the tops indicate a leaking capacitor).

Desktop 2:

Any POST sounds (beeps) produced at all?

Have you tried the monitor from Desktop 1 on this one?

Anything at all displayed on the monitor, to include CHECK CABLE message?

Recommendation: Open the case again and ensure that all the cards, memory, drive cables and so forth are all connect properly and not loose or dislodged.

Do you know how to RESET your BIOS to default using the onboard jumpers?

Here is a detailed link on troubles... Read more

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Relevance 70.52%

Hi,I'm having trouble with two of my desktops.Desktop #1 Problem:When all cords and such are plugged in, I press the power button. The desktop turns on for about 1-2 seconds and then restarts. The bios doesn't flash, the os doesn't boot. As far as I can tell the desktop restarts indefinitely. Any ideas what's going on here?--Desktop Type: HP Pavilion a705WI found someone with a similar problem hereDesktop #2 Problem:I bought some 3M Dust Remover a few days ago. I disconnected power, along with everything else, from a desktop of mine. Pulled the cover off and started blowing the dust out of the case. I put everything back together, plugged it in, and the desktop doesn't work. It boots to a blank screen with the the power and hard drive led's stuck on, on the front of the desktop. The led on the back of the power supply turns on, I can hear the hard drive spin up, it detects the cd/dvd drives, floppy drive and then just hangs with the led's stuck on. Anyone have an idea what might be going on here?--Desktop Type: Compaq Presario S4200NXThanks for the help, I'm hoping to get atleast one of these back online w/o buying a whole new desktop.-Chris

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Hi, I just bought my laptop IdeaPad 320 two days ago. It was running normally and when I installed a rendering software it stuck soO restarted it by press the power button. After turning off, I tried to turn on and it started to have prob. It turned on while there is a black screen appearing only and automatically turns off after 20 seconds. Can someone please help me? 

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Hello All,

My Compaq computer starts up and shows the Compaq Logo and then the screen turns blue and starts up again by itself. I am running XP. Some writing flashes on the blue screen but doesn't stay there long enough to read it. Seems like I can see the word Hardware and then it is gone.

Anyone know what might be wrong?
 

Answer:XP shows compaq screen then turns blue

It could be due to a hardware malfunction. Tap on F10 during startup to enter the BIOS Setup utility. Once there, set Defaults and Exit. F10 again to accept. Let the computer boot.
 

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Hi there, I have a Toshiba Equium A300D-16C laptop.

It was fine until now...

When I press the power button, my laptop turns on but the screen remains black / off.
HDD indicator doesn't flash or anything ... ( in case this helps )
I've also tried to remove the battery, hold the power button for 30s and plug the power cord back in... Same thing laptop turns on but screen is black.

I tried to connect my laptop to my PC's monitor using HDMI cable but no success... Laptop turned on but my pc's monitor was showing nothing.

I haven't changed anything inside my laptop or unscrewed it.

PS:
I quite often kept my laptop on the bed/pillow so it may have something to do with overheating or something.

How did I get to this point:

Yesterday my laptop was fine, there was nothing wrong with it... I switched it off at night but when I tried to switch it back on this morning that's where I faced this problem.

Any help would be appreciated.

Many thanks,
Rejanu.
 

Answer:My laptop turns on but the screen shows nothing / remains off.

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i was watching videos last night, then the computer stuck, so i hit the restart botton. When its turning back on, i can hear the fan, but nothings shows on the monitor. i reconnect the mouse and the keyboard and they are both working.

i recalled some problems from before, my anti-virus will randomly turns off, and i have to manually turn it back on, because it does that when its updating, i didn't pay much attention to it.
also, my computer laggs from time to time, sometimes its so slow i have to wait for the letters to come out when typing.
my monitor disconnected a few times on its own as well before, it's probably because the connecting cords got loose, when i moved them around, the monitor will turn back on.
and i haven't done a virus scan for 63 days... >.<

i dont know much about computers, but i did ask a friend who is somewhat better at computers. he said it's probably a virus, but he is not sure.
i dont know most of the proper computer terms, so the above description is the best i can do.
Please give me some tips on why it's doing that, thank you very much.

PS: i dont know how to test my monitor, i have a laptop, but i don't know what else i need to do after connect the monitor to my laptop.

Answer:computer turns on but nothing shows on the monitor

To see if it's a monitor issue, your may plug the vga(video) cable of your monitor onto your laptop's monitor port.
For your computer, you will need to run a virus scan and update the virus definition on line, make sure that you are connected to the internet when you do this. Do Windows Update also. Have you been doing Spyware removal also? You may use Ad-Aware from Lavasoft, it's free. AVG anti-virus is also a free anti-virus software and it's very good.

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Hi guys, So basically about a week ago my computer started to have some issues with not showing any respond on the monitor after i tried waking it from sleep mode. So what i did was just unplug it for 30 secs to 1 minute and it seemed everything started up fine (the Bios info was the first thing to appear and then the menu where you choose normal or a safe mode start).But a couple of days ago it it seems that the computer wont respond at all even after trying the unplugging method,It doesn't get any more beeps and the monitor doesn't respond anymore.
I tried checking weather or not the monitor was the problem by connecting another working one but the problem still persist. I tried reseating the RAM as well to see weather that fixed the problem but still no luck.I also left it unplugged for the entire night to see if that worked but nothing.At this point i don't know if the power supply is the problem or something else im not aware of.Im pretty green in this area so any help would mean alot.

Answer:Computer Turns On but Nothing Shows up on Monitor?

if you don't see any lights or hear the hard drive and fans spin up it is likely the power supply. You can test it by unplugging from the motherboard and jumping the green wire to the black, plug in to wall outlet, turn on switch at back if it has one. fan in power supply should spin. this test does nothing to check output voltages so just because the fan spins it could still be a faulty power supply. If the fan does not spin you know it is toast.

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I just got this laptop yesterday and it was working fine. The specs are HP Omnibook 6000/P3 800 MHZ/128 RAM/20 GIG/8X DVD. Today the laptop works fine in the morning, but in the afternoon it starts freezing a lot. Then it keeps getting worse and worse. It froze when it was loading windows 2000. The worse is right now when I turn it on but nothing shows up on the screen. I think its the hard drive so I took out the hard drive and turned it on. With and without the hard drive, the laptop still turned on and nothing shows up on the screen so I think that the hard drive died or something. Also, when I took out the hard drive, I hear a loose piece inside when I shake the hard drive. I Don't know what exactly the problem is, so please tell me if its a software or hardware problem. Please tell me what I should do.
 

Answer:HP Omnibook 6000 Laptop Problem! Turns on... but nothing shows up on screen!

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please help!!!my laptop turns off at startup and shows weird screen. here are pictures any help would be greatly appreciated.

Answer:please help!!! laptop turns off at startup and shows weird screen...I have pictures

Your monitor connectors are bad. I don't think its the monitor itself. Just a bad connection.

I take this is under warranty?

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Relevance 64.78%

So my laptop was working perfectly last night, then all of a sudden I wake up and it turns on but nothing shows on the screen. It beeps about 4 times every 30 seconds and does so until I turn it off. Ive tried connecting it to an external monitor but it doesn't work. Anyone know whats wrong?

Answer:[SOLVED] Dell Studio 1555 turns on, nothing shows on screen but beeps

Sounds like a memory issue.

Have you done any memory upgrades lately

I'd pop the memory cover off, remove and reinsert the modules and try again.
Make sure you remove the AC and battery before removing the cover

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I just purchased a brand new, customized Satellite P750-BT4G22 from Toshiba Direct, and right out of the box it is doing the following.

* Does not boot up
* Storage Drive led does not light up
*Only the power button is lit up, Keyboard won't light up
*Screen does nothing, just stays black
*Can hear fan running

I've tried it with the battery, without the battery, only plugged in, called tech support and held the power button down for the 10 seconds. I was told to ship it back. Maybe they should test their laptops before they ship them out. Very upset.
This really makes me skeptical about Toshiba's care for quality. Sucks that I spend $1100 for a D.O.A laptop that I have not even used yet. Uuuggggg!!!
 

Answer:Toshiba P750-BT4G22 laptop turns on but the screen shows nothing / remains off.

Most companies use a statistical model to decide how many of their units need to be tested to be sure to catch, say, 99% of the defective ones. They rarely test each unit. Bad ones do get through from time to time.

Not sure what you want from us. There is really not much you can do without voiding the warranty. It doesn't sound like anything obvious, though you could try the Fn keys (and I think the Fn 6 key at top) to see if you can turn on the screen.

Other than that, it could have been damaged in shipping. It doesn't take much to damage a hard drive. Make sure the RAM modules are firmly in their slots and the hard drive is connected. But don't leave an screw marks!

I bought a Satellite not long ago and their was no ritual or special dance I had to do to get it to start up.

Better send it back. I understand the frustration from waiting.
 

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hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing HELP! haha thanks

Nathan

Answer:laptop screen goes black when i restart, and screen wont wake up after it turns off

Boot the computer and press F8 in the Advanced Boot menu choose Last Known Good Configuration.
What is the make and model# of the computer? Go to the manufactures support/download drivers site and download the Chipset and the Video driver for the computer.
Go to Start/Search and type powercfg.cpl. Right click the powercfg results and Run As Administrator. Click Change Plan Settings/change Advanced power settings. Reset your power settings to your liking.

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Hey i have a acer aspire 3000 and when i turn it on the lights come on but it doesnt have any boot beeps or any picture at all on the screen i was wondering if anyone could tell me what it is or have sugestions to what could be causeing that thanks
 

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Hello,
 
I am encountering an issue of when the Dell optiplex 755 boots up, it boots through the Windows XP logo just fine, once it tries to transition between the logo and loading the system up, it just shows a black screen and nothing else happens. I tried using a bootable Windows XP flash drive to repair the system files and it loads the Windows XP setup ok but when it runs through all of the commands on the bottom of the screen and the last one says "Starting Windows" , it takes me to a blue screen (screenshot below). I have HIRENS and have done a lot of the chkdsk commands to fix the files and everything comes back ok. I tried to clone the hard drive with the same exact hard drive and still the same issue. Any suggestions would be much appreciated. Thanks for your help in advance.
 
 

Answer:Windows XP gets past the logo screen and then turns the screen black/bluescreen

http://www.dell.com/support/article/us/en/19/SLN130053/EN#Error , scroll down to section on STOP 7B errors.
 
Louis

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Hi everyone! I'm having a problem with my dual monitor setup, one DVI and one with HDMI, all connected on my NVIDIA GeForce GTX 560 GPU. The thing is, my cpu boots up. But after the Windows Logo shows up, instead of bringing me to the log on screen, the computer shuts down.

I have the latest drivers of NVIDIA (314.22). I tried to reinstall the driver in Safe Mode but it didn't work. The problem persists. While on Safe Mode, I uninstalled the NVIDIA Driver and restarted my computer. After that, my computer brought me to the logon screen but the resolution was very low and as I logged in my password and proceeded to my desktop, the resolution is also low and my 2nd monitor is on idle.

Take note that my primary monitor is the one with the DVI.

Thanks in advance!

Answer:Dual Monitor Problem - Computer turns off after Windows Logo shows up

Ok, after a few tinkering, I figured out that it was a hardware problem. What I did was I disconnected the DVI and the HDMI from the graphic card, then detached the graphic card from the motherboard. After a few seconds, I placed back the graphic card and connected the DVI and HDMI and ta da!, everything worked out fine.

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I think I may have reassembled it incorrectly, after the repairer gave it back to me in a hundred pieces.  Need a reputable repairer in California to look at it while I am there on holidays.

Answer:My R7-572 had a black screen. Now it turns on for...

Acer service centershttp://www.service-center-locator.com/acer/acer-service-center.htm California list:http://www.service-center-locator.com/acer/california/acer-sacramento-california.htm

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my screen turns black

Answer:my screen turns black

my laptop screen tuirns black

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i have an old XPS M2010 thats have a problem where it turns on everythign lights up and everything except for the monitor is black. its not even lit its like black black, i was wondering where the issue might be, people ive talked to said its most likely the motherboard but cant it also be the GPU?
 

Answer:Turns on but black screen

Is this an all-in-one computer? (The computer is behind the monitor.)
If so, it has a video chip rather than a replaceable graphics card.
 

3 more replies
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I have a Dell Inspiron and it seems that they are the worst that have the problems. It is a vista and a year and a half old. Before it died/crashed it would turn black. In the light i could still see the programs running and it just faded the screen. I tried setting the hibernation to never and turning off screen to never but it still fades to that same blackness. I cant even see properly through it and i cant do anything to turn it back to it was before.

I rebooted it to the factory edition but it still does the same thing. Please help!
 

Answer:My screen turns black?

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Did reset and it never finished now it just goes to a black screen

Answer:pc turns in and goes to a black screen

Please help no clue what to do

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Product Name:- HP Pavilion dv5 NotebookSometimes the black screen turns red with dancing pixels like noise. Solution please.  

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Hey there,

I was online and everything just fine on my computer, then turned it off. When I went to get back on it everything loaded just fine, and like it normally does. UNTIL after i typed in my password, then my screen just goes black & I cant do anything. If anyone has ANY idea of what I can do PLEASE HELP...

I am trying to fill out job apps

Thank you !

Details:
Acer Laptop
Windows Vista
 

Answer:screen turns black , PLEASE HELP !!

I know this might sound silly, but were you running off the battery and now maybe the battery is running low, if this is the case the screen will become black after the battery gets too low.
Just a thought.

Ray
 

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After running for a few minutes, my screen turns 1/4 black and pushes everthing to the side. My system was running fine for the past couple of weeks until this started 3 days ago. Any ideas? Thanks. -John in San Antonio

Vista Ultimate 32 bit
8gb RAM
AMD 6000+ dual core
ASUS M3A78-EM motherboard
Acer flatscreen
 

Answer:1/4 of screen turns black

Try a different monitor, and if that one does NOT have this issue , then you need a new monitor.
 

1 more replies
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I think I may have reassembled it incorrectly, after the repairer gave it back to me in a hundred pieces.  Need a reputable repairer in California to look at it while I am there on holidays.

Answer:My R7-572 had a black screen. Now it turns on for...

Acer service centershttp://www.service-center-locator.com/acer/acer-service-center.htm California list:http://www.service-center-locator.com/acer/california/acer-sacramento-california.htm

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Question: Screen turns black

Hello, I really need help with a problem I've been having at random. This has happened 5 times (and counting) and they were all at times I was of course away from my computer. The screen goes black and my keyboard and mouse doesn't light up anymore. My computer is still on but I can hear my CPU fan racing every time this happens.
 
I don't know exactly why this happens other than a possible graphic driver error but I am updated to the latest. I check my event log and this is the only error that I see happening each time this happens:
 
Faulting application name: csrss.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc115
Faulting module name: sxs.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9cc
Exception code: 0xc0000005
Fault offset: 0x0000000000011b2f
Faulting process id: 0x36c
Faulting application start time: 0x01d07ee0e62ef7e4
Faulting application path: C:\Windows\system32\csrss.exe
Faulting module path: C:\Windows\system32\sxs.dll
Report Id: 0d00ead7-eae8-11e4-92da-005056c00008
 
I read online sxs.dll belongs to Microsoft for something called Fusion? Do I need this on my computer or is the problem something more than this. If someone can please help me with this I would be happy and If you need any logs I will try to post them ASAP. Thanks

Answer:Screen turns black

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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My computer suddlenly started with this problem, it was working but a week ago happend the first time, I already restarted it to the factory state but laptop still the same and restarts itself. 
My OS is Windows 8.1 64bits





-

System













-
Provider










[ Name]

Microsoft-Windows-WER-SystemErrorReporting









[ Guid]

{ABCE23E7-DE45-4366-8631-84FA6C525952}









[ EventSourceName]

BugCheck

















-
EventID
1001










[ Qualifiers]

16384


















Version
0

















Level
2

















Task
0

















Opcode
0

















Keywords
0x80000000000000
















-
TimeCreated










[ SystemTime]

2015-12-06T15:40:10.000000000Z


















EventRecordID
2971

















Correlation
















-
Execution










[ ProcessID]

0









[ ThreadID]

0


















Channel
System

















Computer
Workbook

















Security












-

EventData










param1
0x000001d3 (0x0000000000000221, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)









para... Read more

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my screen stays black and shows the mouse icon and won't load my home screen?

Answer:my home screen won't load up my screen stays black and shows the mouse

Hello,

Try booting the PC into Safe Mode. Start your computer in safe mode

If successfully able to boot into Safe Mode try running a System Restore back to a date when it was working properly

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Hp notebook computer wont startup past the hp screen. It shows a black screen then goes back to hp screen. I did the hard reset, it didn't work. I did the test and all of them said passed. It started doing this when i was reseting it and it dropped on the floor. The battery and the hard drive fell out. When i turned it back on, it wasnt working. I dont know what is wrong with it....

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My friend has a dell inspiron laptop which came with windows 8 in it. he has recently updated it to Windows 8.1 and  after restarting it , then onwards problem started where in only black screen appears. Cursor shows up after waiting a long long time,
but waiting even for hours for windows logo it never showed up. Please tell me some solution

He does not have any recovery discs, no windows os file. Now tell me a solution without these things needed.
Model: inspiron 15R7520

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Alright, today I hibernated my computer (I usually hibernate) left it for an hour and attempted to turn it back on, now it loads fine but once it gets to the point where it should display the vista logo and then the log in screen the screen goes blank. The hard disk light is blinking fast so fast it's almost just staying on and the wireless does its blinking patterns as if it's redying the wireless connection but the screen remains black. I've tried safe mode, same result. Two screens, same result. I booted Ubuntu and it was fine so I'm using that now.

First of all, any insight into how I should go about fixing this?
If not, I have extremely important files on the hard drive is there any way you could recommend getting them back?

Thanks for any help, I'd hate to have to take it in and risk the guys at the store deciding it's easier just to wipe the hard drive or something.

Answer:Screen turns black before reaching the login screen

Are you using a Ubuntu Live CD, or are you dual booting?
If you're dual booting, you can access your ntfs partition from Ubuntu using steps listed on many many web sites: http://www.google.com/search?hl=en&q...earch&aq=f&oq=
Some are easier than others.

As for fixing your Vista. I have reservations because in some of my steps Vista has this nasty habit of overwriting the master boot record with its own without warning you (making you unable to boot into ubuntu if you dual boot), so research some more, and proceed with caution. If you boot into the Vista DVD, I think you can click repair, and you have a bunch of options and it looks like this:
http://neosmart.net/wiki/download/at...eryOptions.png
I haven't tried them in a while so I can't really recall what each does.
You can try going back using a restore point. Be VERY cautious with "Startup Repair". I think that's the one that rewrites the master boot record. (if you really need to try it, research how you can backup the master boot record in ubuntu, then restore it if needed - usually a flash drive, a floppy, or a bootable CD may be needed - you most likely would be able to do it from the live cd if you know the steps though).
And if all else fails, do a repair install. Can't recall how it's done, but there are many sites dedicated to that topic. You can also ask around the forum about it.

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hey there,

i got a problem with a dual screen setup. when i boot my computer and turn on monitors my 2nd monitor doesnt stay on. he usualy turns black. then i gotta turn em off and on again like two times before he stays on. when he stays on i can hear a very silent peep sound commin from somewhere. since i got somewhat bad hearing i cant tell where it is commin from. last 2 days the monitor also started flickering for a few seconds.

Since i couldnt find anything on the web and dont know what is making the monitor do that, i figured i would ask you guys here

So here is what i did so far. I checked graphic drivers and the connections. nothin changed.

Thx in advance for the help...

Best regards

smallfoe

[edit] i hope thats the right forum section to post at, if not feel free to move the topic as you please <3

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My computer screen randomly shuts off as I am using the computer. This is NOT at boot up. When I turn it back on there is just a black screen with my white cursor. I have to reboot sometimes to make it go away and the problem is solved until it happens again. Scanned with Anti-malewarebtes, avg pro, microsoft online scanner. All came back with nothing. Computer slows down right before the computer screen goes black again. Could this be a driver problem? First started happening last week.

I have a HP Pavilion m8 GX612AA Desktop Computer - 1 x Phenom 9500 2.2GHz - Micro Tower
 

Answer:Screen turns off as I am using it, back on with black screen and cursor only.

The computer is slow though so it still makes me wonder if it is a virus of some nasty sort. There is plenty of disk space free on my computer and the vents are cleared so I don't think over heating is a problem. The inside looks fine but I am up for any more suggestions, I have been suggested that a capacitor may have blown but they are in top shape.

This is happening as I am actively using the computer. This is not happening on reboot. The screen shuts off, the computer stays on and I turn the screen back on to find a black screen with only my white cursor visible that I can move around. I must reboot to get rid of the issue and it is gone, my computer is fine, but then my computer becomes slow for a while and it happens again a few hours later.
 

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hey there,

i got a problem with a dual screen setup. when i boot my computer and turn on monitors my 2nd monitor doesnt stay on. he usualy turns black. then i gotta turn em off and on again like two times before he stays on. when he stays on i can hear a very silent peep sound commin from somewhere. since i got somewhat bad hearing i cant tell where it is commin from. last 2 days the monitor also started flickering for a few seconds.

Since i couldnt find anything on the web and dont know what is making the monitor do that, i figured i would ask you guys here

So here is what i did so far. I checked graphic drivers and the connections. nothin changed.

Thx in advance for the help...

Best regards

smallfoe

Graphics & Monitor Info: Gigabyte 970 gtx & SyncMaster 226bw
[edit] i hope thats the right forum section to post at, if not feel free to move the topic as you please <3

Answer:Dual screen issue, 2nd screen turns black ...

Check monitor's menu, some have own power saving mode.

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My computer screen randomly shuts off as I am using the computer. This is NOT at boot up. When I turn it back on there is just a black screen with my white cursor. I have to reboot sometimes to make it go away and the problem is solved until it happens again. Scanned with Anti-malewarebtes, SUPERAntiSpyware, RootRepeal, avg pro, microsoft online scanner Used CCleaner. All came back with absolutely nothing, clean bill of health. I've been running these constantly over the past week in hope something will show. Computer slows down right before the computer screen goes black again. First started happening last week.

Possible driver problem? The computer is slow though so it still makes me wonder if it is a virus of some nasty sort. There is plenty of disk space free on my computer and the vents are cleared so I don't think over heating is a problem. The inside looks fine but I am up for any more suggestions, I have been suggested that a capacitor may have blown but they are in top shape.

This is happening as I am actively using the computer. This is not happening on reboot. The screen shuts off, the computer stays on and I turn the screen back on to find a black screen with only my white cursor visible that I can move around. I must reboot to get rid of the issue and it is gone, my computer is fine, but then my computer becomes slow for a while and it happens again a few hours later.

I have a HP Pavilion m8 GX612AA Desktop Computer - 1 x Phenom 9500 2.2GHz ... Read more

Answer:Screen turns off as I am using it, back on with black screen and cursor only.

I suggest that you stick to your thread in the software forum. If you suspect malware, which I doubt is the cause, you will then need to do the:

READ & RUN ME FIRST. Malware Removal Guide
 

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hi, recently i have this problem, a few minutes into a game, my screen turns black, saying it's going to energy save mode as if i have turned off the pc, and i keep hearing the game's sound but it's stuck as well. the computer is stuck i can't get back to the desktop in any way and i have to push the reset button on the computer. it happens every time.
 

Answer:Screen turns black and pc gets stuck

anybody?????
 

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Oftentimes when I turn my laptop on, the machine turns on but the display is blank/black. Drive light blinks and the power button is lit but the screen shows no sign of function. It also does this when I close my laptop and it goes into sleep. Tried hard reset a hundred times, and sometimes it works, other times it doesn't. Sometimes prepairing automatic repair shows up, and when I choose go to home menu, it turns black again. I've also tried choosing the restart selection, and the same happens. I have also updated the graphics card and to the latest Windows 10 update and it seems to have made no difference. I've tried so many things but nothing is making a lasting change. Please help!

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At any random time I'm on my computer, the monitor screen will fade to a dark shade, then just go pitch black, while it's still on. If you turn the monitor off and back on it will stay normal for maybe a second before it goes pitch black again. The only way i can keep it from going black screen is by slapping the back of my monitor and it goes back to normal for awhile.

I have a hp pavilion a712n with a nvidia geforce x card i installed myself. any my monitor is a hp pavilion f1703

help please. i dont know what to do

Answer:My Monitor Screen Turns Black...

The only way i can keep it from going black screen is by slapping the back of my monitor and it goes back to normal for awhileI'd have to say you've already answered your own question. Got a test monitor?

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Hi, been having this issue recently, it seemed at first that it only happened while i was browsing the web,but today it even started to happen when playing games, its happens completely at random,it can even start at the games start menu. The screen turns black ( or other colour, depends on software iam using atm ) there is no sound through speakers, and the pc doesnt reeboot, i tried reinstalining/updating video card drivers,but no luck. I have a XFX 6790 card, Asus M5A78L MB, G skill ripjaw rams 8gb, and a 750 w psu, a 970 amd phenom with a custom cooler, and one of the hdd is a seagate baracuda, the others i have no idea.i would like to know what causes to problem, because yesterday i left the pc on for the whole night with google chrome opened and bf3 running, waked up this morning it was still running,

Answer:Pc screen randomly turns black.

Have you installed any new software, hardware or updates recently?.
What's the operating system, you are using?.
What's the monitor type, make, model?.

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I have a HP Pavilion dv7-1245dx laptop and everytime I turn it on, it has a black screen. Everything else lights up like the QuickPlay strip with the lights and stuff but the screen is always black.

Answer:Laptop Turns on but Black Screen help?

Can you point a bright flashlight at the screen, and see if you see an image on the screen?




________________________________________________________HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server)

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the screen would be black and all I can see is the mouse arrow on screen.at first i thought it was normal but today it took to long so i did some research in my ipod and some solutions that didn't work like ,reinstalling my drive i also tryed safe mode and it work just fine but i don't know what is the problem . Also i have 12 important update to do maybe thats the problem? do i need a new pc?

Answer:when i turn on my pc the screen turns black.

Did this problem just start? Did it occur after installing some Windows Updates?

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Hey Tech Support Guy's users,

Yesterday, I got back to my house, and went on the computer for a short while, then while looking on the internet, my Inspiron 1525's screen died on me. Not only my main screen, but also my other monitors as well, saying there was no signal. I was assuming that it is a dying Video Card, but I wanted to have more insight regarding my question. Is my fear correct, or it is the drivers? I haven't updated my drivers since 4 months ago, so I doubt it is my drivers.

Any who, if you need more information from me, please ask away and I will respond as quickly as possible.

-Tempbid

P.s. I wasn't do sure if I was suppose to put it on Hardware or Window 7 section. Felt like, it could be a window 7 error.
 

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I'm running Windows 10 64-bit and whenever i right click on desktop the screen turns black.
Check out video for more details(The video is in windows 8.1 but the problem is the same and still persists). Please help me!
Thanks in advance.

Answer:Right Click turns the Screen Black!!!!

Hi first of all how long has windows 10 been installed before the problem happened.
What had you done before it happened like what sites or anything had you been on
if you can give us as much information as possible it will let us help you more.

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I use my IPad for playing games. Lately I've been having problems with the games crashing and the screen going to black and I have to restart the game. My iPad is two years old. I'm wondering if it's on it's last leg?
 

Answer:Screen turns black while playing

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Hi,First of all, I do not have an antivirus software installed in my computer, that is why I am pretty sure there is something wrong going in my laptop. I am working with windows xp Service Pack 2. Here is the problem; my laptop sometimes Shuts down without asking. Not in the sense that it shows you the shutdown window. No! I just see suddenly my laptop out of electricity and the screen turns to dark! I have a Malwarebyte's'Anti-Malware installed in my pc and it has twice gave me a trojan a alert. But, I do not remeber the name of the trojan because it is not appearing anymore. Another thing is when I try to visit antvirus websites, most of them do not open for me! I do not know if the virus or the trojan is that smart to know that! My internet conncetion usually gets slow. I am feeling really frustrated because when I am in the middle of something important, the secreen suddenly turns to black. Also, when I want to use Ctrl+Alt+Delete, I get the following error message; Task Manage has been disabled by your administrator. Any help would be appreciated. Below is the content of the DDS:DDS (Ver_09-12-01.01) - NTFSx86 Run by x4xp at 20:05:30.57 on Mon 02/22/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.2.1256.966.1033.18.1023.499 [GMT 4:00]AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}AV: Webroot Internet Security Essentials *On-access scanning disabled* (U... Read more

Answer:My screen suddenly turns to black!

Please, close this thread as I am going to seek a help from another forumThanks

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Hello everyone. I plugged the HDMI to the laptop, watched a movie,turned it off and slept afterwards. The problem is when I turned it on, the power seems to work and also the keyboard lights up but the monitor won't. What would be the solution to this problem?

Answer:Lenovo Y50-70 turns on but has black screen

Hi Super2015 ,
 
Welcome to the Community Forums. 
 
About screen blank state (page25) :
If the time set on the ?Turn off monitor? timer in the operating system expires, the LCD backlight turns off. You can also turn off the LCD backlight by pressing Fn + F2. To end screen blank state and resume normal operation, press any key. 
 
Try pressing FN + F2 again , else FN + F3 to opens the interface for selecting display options to change. 
 
If pressing any key would not work , manually shutdown the pc and unplug any connected cables . 
Press the Novo button (item 14 page 82) to power on the machine. Check to see any display on the laptop screen.
 
Update us how it goes.
 
Regards

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I have a HP pavillion 17-g121, i bought it in March in Walmart and it's refurbished. When i use it to play games, or watch movies there's no problem. But when i'm barely using it goes to a black screen and stays there untill i press the power buttom.  It happens most of the times when i'm reading something or using word.I don't know how to fix it and it's really anoying. The screen turns black, but ir doesn't turn off, it's like there no image, but still the light is on (idk if it's well written, im from argentina)Please i need help, i cant return it because im not in the country. I've already looked for virus and malwares, installed drivers and updates, and checked for hardware issues with the hp support assistant and with the UEFI programme  thank you!

Answer:hp 17 g121 screen turns black

Hi @hp17g121,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the screen going blank. I will be glad to help you. Please follow all the step from Sleep and Hibernate Issues (Windows 10, 8) document. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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My tower is a hp envy 750 the problem is when I turn it on it starts normal but when it continues the screen just turns black but the tower is still on
 

Answer:Screen turns black when turning on

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Hi guys,

Basically as the title suggests, when I turn on my PC it powers up, I hear fans spinning yet my screen will stay black. To add to this when it stays blank my keyboard also does not light up.

So far the only way for me to access my PC is to turn it off and on a few times, usually including completely disconnecting it from the power for a short while.

PC Specs:

Windows 7 Ultimate (64bit)
AMD FX(tm)-6100 Six-Core Processor
GeForce GTX 760
8.00 GB RAM
PC Power & Cooling Silencer 610 EPS12V 610W Power Supply

Rocca ISKU Illuminated Gaming Keyboard
Rocca XTD Gaming Mouse
(First time having a gaming mouse/keyboard so I was not sure if maybe they caused problems, sucked extra power etc..)

I'm not too experienced with the ins and outs of computers but all I can think is maybe my PSU is not giving enough power (though I get no warning beeps), my Keyboard might be the issue? I hope you guys can help. I've thought, maybe do I need to update the BIOS? If so how do I do that?
 

Answer:PC Turns on BUT my screen is still black/blank?

Is this a new build that will not post or has it been running then developed a problem?

Have you tried disconnecting ALL drives [both hd and optical] removing any usb device ie printer, scanner, hub, etc and then pw ON? See if the mb will reliably complete POST. If it does complete post a few times, then start connecting devices one at a time until you find the failed part. If it does not complete POST in the above config, then you will need to start swapping parts with known good units; start with the pw supply.

Next post ALL of your exact system specs; ie exact mb installed, exact ram installed, etc. Note 8gig of ram does not really tell us much; 8gig of corsair 123xxx, tells us a lot more.

If you can get the system to post, enter the bios or uefi and post the following info; cpu temp, system temp, 12V, 5V, and 3.3V values.
 

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My T41 screen turns black within seconds or a couple of minutes after starting my laptop. The machine continues to run though. I connected the laptop to an external monitor and the same thing happens: any suggestions? Thank you in advance,Frank

Answer:T41 screen turns black after starting

Yes, and its not good news.  It sounds like you have the dreaded GPU failure.  Look on Thinkpads.com for reflowing/reballing options.





KeithFormerly 600E 2645, T30 2366, X31 2673, T40 2373, T41 2379, T42 2373, T42 2379, T60 1952, T61p 8889, T61p 8891Currently T420 4177-CTO, T430 2347-A54, T430 2349-L64, T430 2347-UN9, T430 2342-CTR, Ideapad K1, H520S 2561-1LU

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