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Battery Not charging issue Lenovo Ideapad 510 15IKB

Question: Battery Not charging issue Lenovo Ideapad 510 15IKB

I've recently bought a brand new lenovo Ideapad 510 15IKB MTM is 80SV001PIH. Since last few days I'm facing issue with battery. I plugged in my machine at a charge level of 96%. After half an hour I noticed that still the battery level is 96% . When I put the pointer on battery guage, it's showed that "Plugged in, not charging". In my laptop battery is not removable, so I can't try removing the battery and putting it back again. I've restarted my machine many times but still the situation is same.


























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Preferred Solution: Battery Not charging issue Lenovo Ideapad 510 15IKB

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i have anew idepad 310-15ikb from 10 daysi found that battery since first time it work ..it  work 2 hours on balanced modeand 1 hour and 20 minute on high performance activity was on just browsing internet Battery reportBattery reportCOMPUTER NAMEAHMED-PCSYSTEM PRODUCT NAMELENOVO 80TVBIOS3JCN21WW 09/23/2016OS BUILD10240.16384.amd64fre.th1.150709-1700PLATFORM ROLEMobileCONNECTED STANDBYNot supportedREPORT TIME2017-06-11 11:25:50Installed batteriesInformation about each currently installed battery BATTERY 1NAMEL15S2TB0MANUFACTURERSANYOSERIAL NUMBER3249CHEMISTRYLIONDESIGN CAPACITY30,000 mWhFULL CHARGE CAPACITY30,590 mWhCYCLE COUNT-                                                                                                                                            &nbs... Read more

Answer:Lenovo ideapad 310 -15ikb battery lose charging fast

Hi,  Ahmed ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please click here for the better understanding on the battery life.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hello, I noticed this afternoon that the battery indicator in the system tray was at less than full and the status message reads "95% - Plugged in, not charging." This was not the case previously, and I haven't changed any battery or system settings that would affect this. I've only owned the computer for about a month or two and I'm concerned that there may be a problem with the battery. I looked up this issue online and attempted to uninstall and reinstall the driver that affects battery control in System Settings, but there was no change to this behaviour. Is there a way to test if the battery is damaged? What other problems could I be having that would produce this effect?

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Is that normal? If i restart it starts charging to 100%, and my battery health seems fine any idea if that is a know issue?

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I have a new lenovo Ideapad 310-15IKB,i have noticed that the battery loses charge even i'm not using the laptop in two days from 100% to 30%  any help ? thanks 

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As you know that the keyboard in this laptop is different the rshift is after the arrows which is never the case in any laptops...Hence I'm not able to find a keyboard guard for it...Could anyone please lemme know where I can find oneI don't want universal since it blurs the keys


























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I recently bought a Lenovo Ideapad 310 about a month ago, shortly after installing all reccomended updates on the Lenovo companion app, including reccomended BIOS and Windows 10 updates my laptop has started getting semi random freezes. When a freeze occurs the entire system locks up, the sound makes a very short interval constant loop, and I have to preform a full reboot. It seems to happen more frequently when playing certain games (CSGO, Left 4 Dead 2) Less frequently when playing less demanding games (Starbound, Minecraft) however sometimes it feels like it can happen at any time as it has happened a few times just browsing the internet or once while idle and downloading something in the background.Sometimes I can tell when it's about to happen. In the case where the computer is about to freeze while playing CSGO I lose connection to the server, the game tell's me it's attempting to reconnect, every time I see this the computer goes into the freeze 5-10 seconds later, This morning I was fast enough to alt tab before the freeze and noticed that my laptop said it was still connected to the internet just before it then froze and I had to reboot I have no idea what could possibly be causing this but wanted to know what my options are or wether anybody else was experiencing similar constant and seemingly random freezes

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when i pluuged AC power in it show on power icon only battery discharging.it never charges when pluug in but when i shutdown and try to charge it charges., when i check  from Enery management software batter status shows ok.  PLS HELP

Answer:My LENOVO Ideapad U410 battery not charging

Hi Shuyb,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with charging issue with your Lenovo U410 laptop.
 
Try to reinstall the energy management and check for the issue.
 
Click here for the energy management for windows 7.
 
Click here for the energy management for windows 8.
 
Click here for the energy management for windows 8.1.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S





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I bought a new battery for my lenovo ideapad 100-15ibd, when installed on the laptop it is not charging although it is connected to the AC. what can i do? i tried removing the new battery and unistalling AC controller but the problem continue.

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Could I charge my IdeaPad 320-15IKB notebook through its USB Type-C input (from a power bank for example)?

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I often encounter this, but here is the real headache. I have googled a fix for this, but unfortunately it will only work if the battery is removable, which case not for the Ideapad 310-15ikb. Always have to revert back using Acronis. Any other possible solutions for this?

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My lenovo s10 netbook, with windows 7 and XP isn't charging anymore. I thought it was because XP is no longer supported or something, but I upgraded to Windows 7 and it still doesn't work. There's an orange light on, and when I move the battery around it turns blinking blue, I thought that meant it was charging, but in Windows 7 it says no battery detected and it's not holding any charge. Any advice would be deeply appreciated. Thanks!!

Answer:Lenovo Ideapad S10 Battery Problem (plugged in, not charging) HELP!!!

hi john_i,
 
Try performing a system power drain,
  Remove the Battery and AC charger,
          Hold the power button down for 15 sec.
             Reconnect the battery and AC and turn the system on, Check if the charging will continue.
If not try removing the AC and see if the the computer will shut off.
      If yes then you might need to replace the battery.
 
Regards
Solid Cruver





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Hello, I got the Lenovo ideapad 110 near a month ago, I liked it a lot, until many problems started happening and it ticked me off a lot. The main problem with this computer is the battery life. I looked up what the average battery life for this computer was, it said approximately 3 to 4 hours. And it is hard to believe that because at fully charged, the battery life says it is 2 hours, but runs out quicker than that. The charging speed, I was at 0% with this computer, and it said that to be at fully charged, it would have to take nearly 3 hours! What??? I researched online if there was any way to replace a more long-lasting battery or to see if there are some ways to save/improve the battery life. What I got were ways to save more battery, but none of it worked, they don't make a difference. Lowering the brightness, probably only saves 5 minutes of your battery, and that's the most I could really do (out of all the ways showed in the support page), since I never use bluetooth, etc. Really need some help, would really appreciate some better ways to saving more of the battery, or if there is a way to replace the battery in this computer with a bigger life. But I strongly dislike the problems with most Lenovo computers, thinking of returning/exchaniging it. Thanks for your time.

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Hi, I had the problem where the battery didn't charge at all even if it was connected in the right way and the charger was plugged in. So I started to search internet for possible solutions. Those I found where to 1) disable alt uninstall ac and acpi adapter in Windows Device Manager. Restart computer.. Not charging problem is related to some Windows issue. 2) Choose the alternative "maximum battery life" in Lenovo Energy management.. Neither worked after several and time consuming tries... The problem here is Lenovos "smart" Energy management system that prevents the computer from charging the battery to "save it".. Solution: Uninstall Energy Management (Publisher: Lenovo) under Program and Features in Windows Control Panel and the problem is solved.. And don't reinstall this program again....
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

Answer:Lenovo ideapad S400, battery not charging when plugged in

what should or can I do? I tried both options named in the statement above and still does not work... help needed please 

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Hey! I recently bought an Ideapad Y510P from an American seller on eBay, despite myself being located in Australia.  My issue is that, my battery will not charge unless I insert the battery, while my laptop is booting up. So basically it won't charge if:I power on my laptop with the battery insertedIf I remove and reconnect the charger adapter while it's runningI'm not too sure why it is doing this, all I really know, is that is started after I ran a battery calibration using Lenovo Energy Management.  I've contacted Lenovo Australia, but they said that they can't assist me because the laptop was manufactured in the United States, so they keep directing me to the Lenovo US technical support.BUT I've called the technical support in the United States about 3 times now. Two of which resulted in the technical support officer ending the call abruptly. I also called Lenovo Indonesia, and I got hung up on again. I'm not a mean person at all, nor am I showing any impatience/anger. So I'm a little annoyed about that.The first guy who help me from the United States, told me to remove Lenovo Energy Management and he told me to also uninstall an ACPI battery in the Device manager. None of which actually helped But at least he tried to help me! I really want this fixed because I need my laptop to complete Uni coursework.  I'm also in love with it . It's the best laptop i've ever had, I just want to be able to use it properly again &... Read more

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Its doing exatly what it says...I left it on last night and the battery ran out all the way aparently while I Was watching justin.tv.  Now it wont recharge??  

Answer:Lenovo Ideapad Y460 battery pluged in but no charging

after downloading batterybar its recharging.  Anyone know why it wouldnt recharge? 

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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I had the battery options set to optimized battery health thinking it would be help out, however when i ran my lappy to z percent it would no longer charge and still wont. I set the setting back to max battery life and have had it plugged in but its still not charging. the red light isnt on but it's just stuck at zero percent. PLEASE HELP.

Answer:Lenovo IdeaPad Y580-20994BU battery not charging

You most probably have overdischarged your battery. If you discharge the battery to 0% and let it stay like that for some time (few hours? not sure) the battery protection circuit will shut down the battery and render it useless. Explanation: Li-Ion batteries as all modern commercial batteries are based on chemical reactions. When the charge drops to 0% in Li-Ion battery the voltage drops, and irreversible chemical changes occur inside the cells. If I remember correctly crystals are formed inside the cells. Charging a battery like that is dangerous, and that's why there is a protection circuit inside the batteries, which shut downs the whole battery even if just a single cell drops below specified voltage. Happened to me twice before. Last time was actually quite recently with Y580. You can try some diy tricks like freezing the battery, but it didn't work for me. In my case it happened because there was no critical battery level set in power settings. Why was it not set? No idea. There is 6 months warranty on battery I think, so you can try it.  Otherwise you have to buy a new one.

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hi, first of all. sorry for the bad english (i am dutch) for 2 day now my laptop is not charging with the ac adapter in attached.when i connect the ac adapter the icon of the battery (in windows) starts blinking.and it only runs on my battery.sometimes the connection is normal (not blinking) but it still not charges the batery.  when i close or shutdown my laptop it charges normal or with the indicator blinking.but it charges. (strange)  i have tried reinstaling the energy managment. (no succes) also tried draining the battery as i found here on some threads (no succes) when i unplug the battery and only run on the ac adapter it runs normal.then when i plug the battery back in its starts blinking again.  any idea what is broken?the ac adapter or the battery?or is it completly something else? plz help

Answer:problems battery/charging lenovo ideapad u310

no one who can help me??? plz

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I have an Ideapad V460, the problem is that when i put the laptop for charge the battery light in the charger & in the laptop lights up, but when i keep the cursor on the battery symbol that is in on the task bar it shows "Plugged in, not charging". The laptop is not charging, I don't know what to do, can any one please help me.

Answer:Lenovo Ideapad V460 - Battery charging problems

Hi vinaysinge and welcome to the Community,
 
What's the percentage of charge in the battery and what power plan is running in Energy Management?
 
Dave 

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This is the second new IdeaPad Y470 I've ordered from Lenovo in as many weeks that has the same exact problem as the first new Y470 I returned to Lenovo after only four days of use.  Simply put, the machine quits charging the battery for no apparent reason and on a completely random basis.  Note that I am fully aware of the difference between the Maximum Battery Runtime and Maximum Battery Health settings in the Lenovo Energy Management software.  The problem I'm experiencing occurs REGARDLESS of which of these two modes the machine is in, and it occurs regardless of which AC adapter is plugged in (I ordered a spare adapter with both of these machines, so the problem has occurred with four different AC adapters).  THIS IS IMPORTANT... WHEN THE PROBLEM OCCURS, THE ROUND MAIN POWER BUTTON LIGHT BEGINS TO FLASH, AS DOES THE WHITE POWER LIGHT IN FRONT OF THE TOUCHPAD.  ALSO, THE BATTERY LIGHT IN FRONT OF THE TOUCHPAD FLASHES RED.  When these three lights are flashing, mousing over the battery icon indicates that the machine is running solely on battery power, with no power being supplied from the AC adapter even though it is properly plugged in.  It doesn't even say "plugged in - not charging"...it's as if the AC adapter is not even plugged in.  And btw, the battery in both of these machines was properly installed.  This machine is only a week old, and this problem started within one da... Read more

Answer:IdeaPad Y470 Battery Charging Issue

Did you check the polarity of your wall outlet? Are you using a extension cord, from the wall, to plug in the adapter? I know the AC adapter doesn't have a three pronged plug, but the 2 pronged plug has a "fat" end that must be inserted correctly for the adapter to function properly. I've seen houses where some fool electrician has reversed the outlet wiring.  Buy a cheap AC Outlet Ground Tester like this: http://www.amazon.com/Electrical-Receptacle-Outlet-Ground-Tester/dp/B0012DHVQ0/ref=sr_1_1?ie=UTF8&qi... Just a thought. I don't believe it's a problem in 2 DIFFERENT laptops, so I would look for a solution somewhere else. DragonRider

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Hi, I have a lenovo ideapad u410, it is about 2 years old now, and I've been having charging problems. This started last year, where my laptop would be plugged in and down on the battery icon it would say that it's "plugged in, not charging." The battery would deplete completely, and when I try to charge it, the light would just blink.This eventually went away after about a month, I didn't do anything, and I could use my laptop again. However now it's back, at first I thought it was my charger, but I removed my battery and plugged it in and I can use my laptop without the battery. I tried to replace the battery, but it still did not charge. When I plug it in with a battery in the laptop, it will only blink a few times then stop entirely. Do I need to download any battery management drivers? I don't know what the problem is.

Answer:Lenovo ideapad u410 plugged in, not charging, battery depleted

I have my U410 Touch for 10 months now.  It always charged to 100 % but starting a couple days ago it only charged up to 90% and stoppped.  I called Technical support as I am still within warranty, they told me to perform the  the battery gauge, but it did not work.  Then they asked me to reinstall the battery driver and the energy management software but it is still not working not charging to 100%.  They now suggest to me to do one key recovey to reset to the factory setting to see if it works.  If not, they said I can send back the computer for service.  I am not sure if I should do the one key recovery becaue I will loose all my files and etc.  I am skeptical if this will work?  Any suggestion?  Should I just tell them I will send back the computer to Lenovo to fix the problem but then I will not have the computer for at least two weeks. ....

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When my Ideapad Z560 reaches 79% of a charged battery it refuses to continue to charge. Any assistance offered will be appreciated.

Speccy Link http://speccy.piriform.com/results/A...Y7anq5KVeormmF

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I have actually had this problem among others with this model.  First off, I'll talk about the battery issue. I have read on other support pages that if I remove the battery and pop it back in, with a little wiggling, it should work. No luck there.  Another suggestion was to delete anything that looked like "Lenovo Battery Manager." Again, no luck.   Secondly, the laptop shuts off if the CPU is running at full for about an hour even if it's cool to the touch. It might be related to the battery issue, it might not.  Finally, the Optiarc BD-ROM drive keeps restarting until I open it and leave it open. The only other workaround would be to double click on the big drive button and waiting several minutes for it to finish and stop restarting.   Thanks for reading all of this. 

Answer:Lenovo Ideapad Y730 battery not detected and not charging. (Multiple problems)

Dear DSGWubsy
 
Welcome in Lenovo community
 
For battery issue please let us know what is the installed windows on your machine so that we can sent you the latest update of Lenovo Power Manager .to make battery gauge reset .
 
As for CD-ROM issue , Please go to the device manager to uninstall the CD-ROM Device and then restart the machine to check the issue if solved or not
 
Thanks
Alaa





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HelloI just got this new lenovo Ideapad 110 and its only 4days old. Plugged it in to charge the battery and started noticing the screen going bright and then dim intermitently. Upon closer look I noticed the battery charging connection icon turning off and on repeatedly every second was the cause of the screen flicker. What could be the problem??? Its a brand new laptop I'm not expecting to be having battery or charger issues. In essence the laptop is changing between charging and not charging rapidly.  I would appreciate any help on this.

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my laptop's origional charger is damaged. i have brought a new charger but it only charges my laptop when is power off.. when i power on my laptop then laptop starts reverse charging..

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my laptop's origional charger is damaged. i have brought a new charger but it only charges my laptop when is power off.. when i power on my laptop then laptop starts reverse charging..

Answer:lenovo ideapad 300 reverse charging issue

Hi DM3   ,
 
Greetings. 
 
Did you manage to order it with the same part number of your original charger?
Would it say plugged in , not charging within Windows? Windows version ?
 
It may be that on the machine level , the systemboard and battery interaction with the charger is ok but within integration of the operating system , ac charger may not.
 
Update us how it goes.
 
Regards

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for my last laptop i removed battery and use it when i work at home(for increase battery life).how can i do for my new laptop that hasnt removable battery (ideapad 510-15IKB)?

Answer:how use charger without charging battery? 510-15IKB

Hi there,
 
Welcome to Lenovo Community! And happy to have you here.
 
As I understand that you have query regarding battery charging in Ideapad 510 15IKB
Better practice would be to use Battery Conservation Mode.
If you are using Windows 10 you can enable Conservation Mode from Lenovo Settings 
 
For more details check How to increase battery life
 
Do let us know how it goes.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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I am having issue with my Ideapad U510 Battery. It's plugged in, but not getting charged. on the battery icon, it's showing up as " 4% avaialble (plugged in , charging) "  - but not getting charged. This issue started couple of days ago and so far i have tried few options but no success yet ( restarted the computer, changed few options in lenovo energy management, unplugged teh power for couple of minutes). since last couple of days, it's showing 4% available charge(although plugged in). Has any in the forum encountered this issue ? Any help is greatly appreciated. 

Answer:Ideapad U510 Battery Issue stuck at 4%(plugged in , charging) - but not getting charged

hi prad,
 
Welcome to the Lenovo Forums.
 
 Can you try the following:
1. Turn off the computer but let the AC adapter remain plugged-in.
2. While the computer is off, let the battery charge for about an hour or two and observe the light indicators. When finished, turn on the computer check the battery status.
 
- Link to picture
 
 If the battery still stays at 4% and the battery notification is still "Plugged-in, charging" then I recommend you contact lenovo and report the issue as you most likely need to get the battery replaced.
 
Support phone list
 
 
Regards

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Hello, I have a lenovo y500 core i5 and 6gb version. Have been using it for a year and having the following issues: 1) On charging , the fan sound on the left side increases to an audible level and it feels like the fans are rotating at top speed, but when the charger is removed , the noise goes and the fans also stop rotating. I tried the fan dust removal but that does not seem to be an issue. I have a 170W,20V charger.2) using windows 8.1 64 bit, the disk usage remains at 100% most of the times and the boot time is an average of 5 mins. Applications also do not start instantly.Any way to speed that up?I have tried recovering the laptop using OneKeyRecovery but that does not seem to solve these problemsThanks for the help  Y500 - core i5 3230M, 6gb ram, nvdia gt650M SLI, 1tb HDD, 15.6" Full HD Screen

Answer:Lenovo Ideapad Y500 Fan Noise issue on charging and 100% disk usage

Hi Pavs94,
 
Welcome to Lenovo Community!
 
 As per the query we understood that you are facing issue with the fan noise from your Y500 laptop.
 
Try to uninstall the energy management and try to work for few hours and check for the issue, if still the issue persists reinstall the energy management and check for the issue.
 
Click here for the energy management.
 
Hope this helps. Do post back if issue persists!
        
Best regards,   
      
Ashwin.S
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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My laptop battery stay only about 2hour
I have just bought it
Is it damaged
 
Moderator note: off-topic post moved to its own thread.  Subject edited to match content.  Was: Re: Lenovo ideapad 310 -15ikb

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I got this issue for a long time. Don't know if this is a factory defect, or perhaps a design flaw on Lenovo. The battery was good to ok when I first got it, then came all the Windows 10 updates which made it worse. I would just normally use it and most of the time I only got around 1.5-2 hours. I tried everything, control start-up items, control background apps, disabled Fast Boot even reduced the screen brightness but to no avail. All my drivers are updated, even the BIOS.Does anyone have this issue? If you do, did you try any other tricks that might have even temporarily solved this issue?I wish some of the moderators can report this to Lenovo Engineers, so they can find a solution.

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hello!my airplan mode keyboard button dosent work.whats the problem?

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Hi,How can I turn on the backlight on the keyboard? Or does it have backlight at all? On some pages it says there is backlight, on other pages it does not say anything. Confused!

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Hi, I recently bought an ideapad 310 and I've been trying to connect it to my TV using the VGA connection without success. As soon as I plug the cable in to the PC port the screen freezes and showing only the desktop. Any open window cannot be accessed and even though I can bring up the start menu I cannot launch any program and see it (the program runs but I cannot see it). The HDMI connection works well. Has anybody had the same problem? Can it be a display setting set wrong? Please advise.Many thanks in advance.

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Good afternoon,I am having issues with the touchpad driver. I really despise two point scrolling and would like one, but the current version of the ELAN software does that is available for this laptop does have the ability for single point scrolling. Is there some other software i can use to enable this or am i pretty much SOL until an update hits that brings it to the current version? I have tried accessing the Microsoft Update Catalog for the driver, but it just crashes after an attempt to move the mouse so i had to roll it back.Any help would be greatly appreciated. Thanks,Jake

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I just wanted to know if there was a way to change the amount of dedicated video memory?

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Hello!I bought the leptop Ideapad 310 - 15 ikb, and it came with another graphics card (GTX 920MX), and when i try to play games it says to me that i am running the game on the intel graphics card.How do i change it?I installed Nvidia's drivers already.

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I updated my laptop to Window 10 x64bit KB4033637 then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help

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Hey guys,

I still have my Lenovo Ideapad 300 laptop 22 days internation warranty remaining. Battery is dead after every 1 hour or 1 hour 20 mins instead of giving 3 hours as before. What should be the issue ? I tried to install Energy Manager to calibrate the battery but its not installing.

Any idea how to fix it ?

Regards.

Answer:Lenovo Ideapad 300 Battery Issue

Go to Settings> select System> select Battery> and make your adjustments there:
You can also look at drainage usage by app on the same screen or disable all apps from running in the background: https://www.howtogeek.com/241752/how...he-background/

Or, switch your power plan to "power saver" and it will optimize your battery performance automatically:
Hope this helps,

Good luck,

WOT

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I instaled Lenovo Settings (from the Microsoft store) on my IdeaPad 320 IKB but it will not start up.When I click on it, it begins start up but then before it opens it dissapears from the screen and the app never opens up.I tried downloading latest System Interface Drivers but nothing changes. Any ideas please why it would not work? 

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Hello everyone, is there any eGPU available for lenovo ideapad 510 i was looking for this and can you tell if its compatible with my laptop or not. https://www.amazon.in/Gigabyte-AORUS-Gaming-Graphic-GV-N1070IXEB-8GD/dp/B073PYMG3G/ref=sr_1_1?s=comp... thanks

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Hello Lenovo Cummunity i am new herei just baught Lenovo Ideapad 310 15IKB (i5 7200u,8gb ddr4,2gb Nvidia)i just want to know that will this laptop support ddr3 ram coz i have a 4gb ddr3 ram?

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hi there, I own laptop lenovo ideapad 510-15IKB 80sv00l5. I read that the max ram upgrade i can do to my laptop is up to 16GB(current is 6GB). Is that correct?? If yes which type of ram i could use to upgrade it?? 

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Hey Lenovo I have til Ideapad 310-15ikb, it came with windows 10. but have have to run windows 7 32 bit because of some programs I shall use only support windows 7 32 bit.the problem is that, I can't finde any USB driver for the laptop.So at the time I can't usb any of the usb ports nomatter if it is usb 2.0 or 3.0.Or the driver for the onboard intel 620 gfx card. Rasmus

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Hey, I hope I'm in the right place I try to install windows 7 on my lenovo ideaPad 310-15ikb I burn the windows to usb but I dont see the usb in the boot menu I check the usb with my other lenovo (g50) and there it recognize it in the boot menu What can cause the problem and how can I fix it?

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Hey, I hope I'm in the right placeI try to install windows 7 on my lenovo ideaPad 310-15ikbI burn the windows to usb but I dont see the usb in the boot menuI check the usb with my other lenovo (g50) and there it recognize it in the boot menuWhat can cause the problem and how can I fix it?

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HiI cant find the right charger for the Ideapad 310. Does anyone have a link to the right one? When I ordered I got this big USB charger thing. I need a reaaly small round charger that fits my computer

Answer:Lenovo ideapad 310 -15ikb charger

Hi there, Loftaas         -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please go through the below HMM (104)
https://download.lenovo.com/consumer/mobiles_pub/ideapad_310-14ikb_310-15ikb_310touch-15ikb_hmm_2016...
 
Update us how it goes.
 
 
 
Regards,         
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hi, I want to give my CPU more GHZ now it's only on 2.7 (which is the default option) and i want to put on 3 or somewhere in there.How do I do it?

Answer:Lenovo ideapad 310 - 15ikb | how to upgrade the CPU ghz

Hello Tomer504Thanks for using the Lenovo forums.This will be a little more complicated that just telling the CPU to go up in performance, you will have to make sure that your CPU is capable to be overclocked, have a look on the following site, thi should help you walk through how to and what to do.
 
http://www.techradar.com/how-to/computing/how-to-overclock-your-cpu-1306573
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Hi I am looking to upgrade the RAM on my Lenovo Ideapad 510-15IKB Laptop of model type - 80SV00FEIH. It currently has 8 GB DDR4 RAM and I was wondering what the max capacity is? Also, how many slots are available and among them, are any free? And to upgrade RAM, by opening the back of the laptop, will my warranty be voided? Sorry if this has already been answered. Thanks Sidzzz













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Answer:Lenovo Ideapad 510-15IKB RAM Upgrade

Hi Sidzzz, 
 
Welcome to the Community Forums. 
 
Product specifications shows:
12GB max / PC4-17000 2133MHz DDR4, 4GB memory soldered to systemboard, one 260-pin SO-DIMM socket 
 
Similar to the RAM specs from the hardware manual (page 26):
DDR4-2133 MHz, SODIMM 1, on board 1 (max 8 GB)
 
The single available bank (page 37) which you currently have 4GB DDR4 2400 SoDIMM MEMORY 01AG707,  can be upgraded with 8GB RAM (+4GB soldered onboard) for a maximum of 12 GB as the same with 80SV00XJUS machines.
 
In general upgrade do not void the warranty as long as no parts are damaged during the upgrade.
Further discussion here.
 
Hope this help answer your query.
 
Regards
 
 

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Hello! I'm looking to buy this Lenovo IdeaPad 520-15IKB 81bf004rri - http://www.cel.ro/laptop-laptopuri/laptop-lenovo-ideapad-520_15ikb-intel-core-kaby-lake-r-_40_-8th-g... I would like to upgrade it with an 128/256 GB SSD - can you please advise which type does this laptop support and maybe even recommend a specific product? Also I'd like to know what's the maximum amount of RAM it support. Thanks in advance for your help! Looking forward to becoming a proud Lenovo owner.

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 I have a IdeaPad P500 Touch. A few weeks ago I turned on some sort of power management and now my battery won't charge past 60%. Any idea how I can turn this off? I'd like to have a full battery when I am using my laptop away from home. Thanks.













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Answer:LENOVO IdeaPad P500 Battery Issue

Hi Clangador
 
Welcome in lenovo forums
 
All what you need to do is the follow the below steps
 
1- Open the Energy management appllication and press on battery setting
2- in battery health tab just Select Battery Fully-Charged Mode and press on Ok
 
Please check and let me know
 
Thanks
Alaa





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The battery is dead. When i plug my charger in, the LED light doesn't show up and it doesn't charge. Since the battery is inside the laptop, i took it apart and removed the battery to test without but i get the same issue.Ive tested a couple of chargers but the other charger was a 19v when the laptop is 20v. Could use some help, thanks.

Answer:Lenovo Ideapad Z500 Battery Issue

Hi Joerichardsonx,
 
Welcome to Lenovo Community Forums!
 
Please check this link for a possible fix or a resolution,
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Ideapad-Z400-or-Z500-battery-will-not-charge-pl...
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Conservation-Mode-in-Lenovo-Energy-Manager-plug...
 
 
 
Hope this helps
Cheers!
 
 
 





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Hi, I just got my ideapad 210 today and was wondering if it is possible to get a regular laptop charger for it. The one supllied with the machine is very short and the powerpack unit attached to the plug is incredibly bulky. Very poor design feature. I have looked online and can only find similar power supply units.I have had issues with 3rd party power supplies in the past and I was wondering if Lenovo produce a more 'old fashioned' but useful power cable?

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Hi, I bought a new Lenovo ideapad 510-15IKB about a month ago. It has windows 10. When I click on camera app it says "we can't find your camera. Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up-to-date. If you need it, here's the error code: 0xA00F4244(0xC00D36D5). I have first disabled my antivirus and tried, but that didn't work. 'I checked device manager and there I couldn't see "Imaging devices" under which camera should show up as far as I know. Then I installed the camera driver here[1] and restarted the laptop but still camera app wouldn't work and camera wasn't there under device manager. Any help to get this issue resolved would be appreciated.  [1] http://pcsupport.lenovo.com/lk/en/products/Laptops-and-netbooks/500-Series/510-15IKB/downloads Thanks,Devni

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Hi,I bought a new Ideapad 320, which came with DOS based OS. I was trying to install windows 10 on that. I created a bootable USB through Rufus. But I was not able to boot from that, however I was able to boot another dell laptop with the USB. Then I created a bootable DVD and tried to boot, but again the ODD was not listed on the boot manager (this was because by default the Boot Mode was UEFI). So I changed that to Legacy and I was able to boot through DVD. I installed Windows 10 but I had problem with USB and Camera. USB was working in mass staorage mode, but when I connected wireless keyboard/mouse's receiver, USB Headset; none of them got identified. In device manager I see "Port Reset Failed" for USB. I tried updating the USB drivers but nothing worked. I think I should install windows in UEFI mode. But in UEFI mode I am not able to boot from USB. I tried creating USB for UEFI through Rufus also I tried to create that manually using Diskpart and manually copying the ISO content, but unfortunately nothing is working. I do not know whats the issue. Can someone guide me how to created bootable USB to be used to install Windows 10 PRO x64 in UEFI mode.

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i bought a new lenovo ideapad 310 15ikb i7 with 8 gb ram and gtx 920 from only 3 days agothe problem is my old laptop with i5 4th 4gb ram have good performance more than the lenovo 310i'm disapponted with it's performancechrome take more than 7 sec to work photoshop takes more than 35 sec to worki fix the 100% disk problem at task mangeri tried new windows versionfast boot settingand more tips to fix the poor performancei can't solve itthanks

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Hello All, I'm trying to find the software to run anti-dust on my laptop Lenovo ideapad 310-15IKB, downloaded Lenovo settings, however, cannot see such option there, with previous model I had this option in the Power Management module, however for Win 10 cannot see this app, any idea where Lenovo hid it?

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Hi, I have a brand new Ideapad 310 touch-15ikb. wifi-speeds are crazy low. ethernet speeds are about 55mbps download/70mbps upload, WIFI SPEEDS 5mpbs download/40mbps upload.upgraded the wifi driver, and updated to the latest windows 10 and everything, could not figure out what is wrong. Run Lenovo diagnostics for wireless, showing everything OK.  I m literally sitting next to the router, but not working. on my other devices such as iphone, and ipad i have up to 45mbps wifi speeds. Thank you very much.

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Hi friends. I am using Lenovo Ideapad 310-15IKB running on Windows 10 64-bit, Anniversary Update. Lately, I got a BIOS update through? Companion app which said "System is not UEFI", since I was using Legacy mode. So I converted my disc from MBR to GPT using AOMEI Partition Assistant Professional software. But after converting I noticed that some of the hotkeys like airplane mode, disable mic, disable camera, disable touchpad are not working (Disable toucpad did work, but the disabled icon wasn't displayed). So then I reverted back to Legacy mode using same software. But still it didn't work. I tried reinstalling all the drivers from the Lenovo support website. But still it didn't work. Is there any solution for this problem? Some keys like volume and brightness still work.

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I updated my laptop to Window 10 x64bit KB4033637 
then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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Hello everyone, I changed the UEFI settings in the BIOS and can not run windows and get into bios(black screen, and nothing happens). Is it possible to install the BIOS from Bootable CD ? i have found only .exe file in the drivers page. Now bios version is: 2wcn21ww  Regards,Peter

Answer:Lenovo ideapad 310 -15IKB BIOS INSTALLATION

Your BIOS is only updateable through the windows platform.Are you stating that you can not get into the BIOS settings?  Page 27 of the user guide shows how to access BIOS setup, using the Novo button, from a POWERED DOWN machine.https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/v310_14isk-15isk_ug_en.pdf

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Hello! I recently bought a Lenovo IdeaPad 310 15ikb!Just wondering if OneKey Optimizer would work with this laptop?Even with the dust cleaning-function?   Thanks 

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Hello everyone, I changed the UEFI settings in the BIOS and can not run windows and get into bios(black screen, and nothing happens). Is it possible to install the BIOS from Bootable CD ? i have found only .exe file in the drivers page. Now bios version is: 2wcn21ww  Regards,Peter

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I have a problem in the touchpad, it doesn't work at all, (doesn't appear in device manager and the pointer disappears when i unplug the USB mouse) I tried all methods, the fn +f6, updated Bios, updated Drivers, re-installed Windows, even I made a test with a Linux live CD and everything worked except the touchpad. In BIOS there isn't any options regarding the touchpad as wellI was wondering if there is something needed to be enabled in firmware? I wonder. what can I do at this point, I am using an external USB mouse, but I need the touchpad to be working as well.* the laptop is new, there is no physical damage at all  

Answer:Lenovo Ideapad 310 - 15ikb 80TV - no touchpad

Hello AfahmyThanks for using the Lenovo forums.
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.(If the battery is internal, please just skip the remove/replace battery steps.)1. Turn the unit off2. Remove the battery and the Mains adapter3. Press and hold the front power button for 30 seconds4. Replace the battery and the Mains adapter5. Turn the unit on as normal
 
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Hi everyone, I recently bought a Lenovo laptop which comes with 8gb of ram installed. 4gb + 4gb onboard. In every description I find this,Model name: LENOVO Ideapad 320-15IKB-058Maximum Ram Capacity: 16Gb So can I upgrade the Ram socket to 16Gb, getting a total of 20Gb Ram (16Gb + 4Gb onboard)?Or is it up to 12Gb Ram (8Gb + 4Gb onboard)?

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Hello every bodyTwo days ago I bought new laptop (510-15IKB Laptop (ideapad)) but I have many problems.I installed windows 10 pro downloaded form microsoft website.1- Battery life is only 2 hours without any multimedia working just internet and programs installation.2- on dark background or black screen there is a white light at the right bottom corner and top corner.3- if I change the the screen contrast using windows 10 method when contrast go down there is a smooth light vibrations.4- wireless disconnecets many times.   By the way how long should laptop work on Battery?Thank you

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A while back, we discovered the battery maintenance error, where the "stop charging at 90%" feature would cause the battery to only charge partially to like 50% but read that it was fully charged, and then it would turn off early. This was the thread. I know it's a BIOS issue, and I will update eventually, but the partial charge happened to me again, and it got me thinking: Do I really need the Power Manager? I use the Power Manager to configure Turbo Boost clock speed and all that, and I suppose the Turbo+ button does crank up the fan, but I can use TPFancontrol to manually control the fan, and I found that Windows power settings by itself allows me to set the clock speed however I want, using a percentage. Setting all the numbers at 45% parks the clockspeed at 1.2GHz, a good compromise for battery life and performance. The best Power Manager can do is to cycle between 700Mhz all the way up to 2.7Ghz, which throws battery life out the window. So, will I lose anything by just uninstalling Power Manager?

Answer:Life without Lenovo Power Manager: Any thoughts? [battery issue, charging error]

Technically the answer is no, Power Manager is optional.  However, it is a good option for Windows 7 users. It does expose more power management to the user than the power settings under Control panel. Until they release the Windows 8 version and I run it for a few weeks, I won't know what to say about that environment.  

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Hopefully someone here will be able to help me. My warranty expired in late November, but about a month before I had a power issue and the motherboard was to blame. It got fixed uner warranty and everything has been working fine until today. I had the laptop charging overnight and when I woke up this morning the battery indicator was still red, but it was running because the ac adapter was in. However, the battery indicator was solid and not blinking so it wasn't charging. I pulled the adapter out and re-inserted it. The battery indicator began blinking as if it was charging, but became solid again after only a few second. Then the power indicator (z with a circle around it or number 4 on the list of lights) started blinking steady like the battery indicator should. I tried to look it up on the forums, but as I was doing so it shut off. I pulled everything out for a couple of minutes and reconnected it, but now when I power up it loads a bit and just turns off. Any ideas? New motherboard again? If they fixed this and it is broke again is the warranty extended? Thanks to all those that help.

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Hello,I have 3 quick issues.  I own a Lenovo IdeaPad Z510 laptop, which I recieved in December of 2013. When I first turned it on, everything worked, except that a screen popped up that says that the adapter is not fully capable of charging the laptop, and had a hyperlink to open  a windows to buy another battery/charger. Which I didn't particularly care for, until I went to the website. After looking around, I realized that there was, in fact, no available adapter/charger/battery to purchase for the Z510. After owning for several months, it no longer appears every time I turn it on. However, it will sporadically reappear and I wanted to know if anyone else had the same problem. When I turn my laptop off, it says that some programs are still running, and proceeds to show me what appears to be a picture of a blank window (it has no identification stating what the program is). I cancel the shutdown, but everytime I look for the program, I can't seem to find it. After scouring the internet, I have concluded that the said program is Intel Services Manager. I am unsure how to either uninstall/turn off the program so that it will stop showing up everytime I try turning my laptop off. Last question!Recently, when I started turning my laptop on, it wouldn't go to the lock screen. (I am running the most up-to-date Windows 8). It shows that black screen with the white Lenovo print, but does not go on from there. Only after I turn off the laptop and hold down th... Read more

Answer:Lenovo IdeaPad Z510 battery adapter issue

i have the same problem with my Z510..  and it also shuts down when adpater it plugged..

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I am using  510-15IKB Laptop(ideapad) with windows 10 and it is only 4-5 months old laptop, it shut down when it is charge 50% or less during working on battery , while battery is only 20 days old because last battery performance was not good so company change the battry. So battery as old no issue but when i am using laptop on battery after  some drain it shut down the laptop. And after that shut down laptop take 4-5 time more in starting to normal starting. During my conversion with support technician he tell me for windows recovery but it do not have any effect, then he tell me for calibration but during draining in calibration it also shut down at any percentage so it also not completed.Now i am using this new laptop as a desktop due to issue because the work i do at time of shut down goes because it only stores in RAM.  Also its BIOS is updated and all recommended drivers are updated.Some times its battery only charged upto 90% while I put it on charge for 10hours. Also its performance is not relevent as it works sometime on full charged battery for 3hours and some time only 1hous while before 1 month it was 4:30 hours-  5hours on a full charged.

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Hi! Anyone experiences this? I have tried all possible fix for this that I can find. And it looks like this update, maybe feature rich but not exactly battery-friendly. Any possible fix for this?

Answer:Battery Drain after updating to Windows 10 ver. 1703 (15063.332) - Ideapad 310-15ikb

Paolonicus wrote:Anyone experiences this? I have tried all possible fix for this that I can find. And it looks like this update, maybe feature rich but not exactly battery-friendly.   Any possible fix for this?It is probable that the 1703 update has re-enabled Fast Start.  (I have not received 1703 yet, so I don't know for certain.) Remember that Fast Start means that when you shut down your laptop, it is not shutting down at all.  What it is actually doing is hibernating.  A hibernating computer can wake up in the middle of the night to do whatever it wants (download updates, install updates, defragment the drive, index the drive, perform other housekeeping).  If these activities are occurring, they will obviously be draining your battery. Use Bing or Google to find the instructions for disabling Fast Start, and then disable Fast Start.  In future, when you have finished using your laptop, ensure that you use shutdown; don't use sleep or hibernation.  If that solves your problem, you will know that the cause was Fast Start. -- from CyberSimian in the UK

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Greetings, Lenovo!Is there for this model Lenovo Energy management utility? 

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I downloaded the Lenovo System Update checker (TSVU) then I searched for updates for drivers and found an update for BIOS, but when I install it, the error in the screenshot occurs.


























Screenshot_14.png ?476 KB

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I try to connect an external display to my laptop and it can't detect it.How do i fix it?(i have all the Nvidia drivers and the external screen is working)

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??????????, ????? ?? ?????????? ? ??? ?????? ?????????????? SSD  Intel Optane ? ? ????-??????? M.2 2280 ? ????? ?????????? ??? ??????? ????? ?????????? ??? ??????

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Hi Lenovo team, I have purchased new Lenovo Ideapad 320-15 IKB (Type 80XL) laptop. I noticed there is some small noice/ rattling sound coming right side of the system. I can clearly hear it all the time. I ran diagnostics from Lenovo site. And Updated BIOS too. But the problem still persists. Please help me what to do. Thanks much! 

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I bought this laptop on 03/16/2017.Lenovo site the weight of this laptop mentioned as 2.2kg.but, While receiving in the packing box its mentioned as 2.83kg. May i know the difference?  Thanks in advance

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Hello, I have ideapad y500 and  I've noticed that when ever I shut it off and power it back on the battery has drained. Its about 12% per night .. Its rly weird bcs i am not using "always on usb" or any others features. I think that it is HW bug or BIOS. I have noticed that when  i shut it down -> unplug the power cable then i remove and again attach the battery leave it for 12hours and there weren't any battery drain. So it only appears when i just unplug the power cable and leave it. I have read some topics(some ppl have the same problem) but i haven't find any solution. Is there any solution to solve this problem?? Bios version is the latest one.. I haven find any newest bios ver on your website.  Tomas

Answer:Lenovo Ideapad Y500 issue - battery drain (shutdown)

I'm assuming you have win 8. Try this:On the Windows 8 Start Screen, press CNTL + ALT + DEL.On the next screen select the Power icon located in the lower Right. When the options appear, press the SHIFT key and select "Restart". When the next screen appears, select "Turn off your PC". The unit will power down completely.See if you still have the battery draining.Note: Even if the unit is off, a little drain is expected to maintain the clock, etc.

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Hello, I recently bought the Lenovo Yoga 510-IKB, and when I would flip the screen, it would automatically rotate the screen.After a bunch of windows 10 updates, this function was gone. I checked regedit, and the SensorPresent was set to 0. And I can't set rotate lock anymore, anywere.  I set SensorPresent to 1 manually, but that didn't change anything either. Only yesterday I got an update from Lenovo for the bios, and I am now running V.2SCN26WW. In lenovo companion I cannot find the flip option anymore. Since they used to be in Lenovo Settings. But that app is gone now. In device manager I deleted the HID-sensorcollection v2 so that it could reinstall itself, but it didn't change anything either. Not sure what I am supposed to do now besides returning the laptop to the store. 

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HelloI wonder if you can help me to know how to have advanced tabs in the insyde H2o in the latest bios version,I just need it desperately as some setting there closed the internal touchpad.Thanks 

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Sup everyone. I just want to ask a question about my keyboard. When i used my keyboard before it worked well but, now, if i press 's', there is like an right clicking motion come with it. I mean, when i press 's', laptop accepts that order with another keyboard part. I tried to solve it with keytweak or something but, it didn't work. I hope you answer the question as quickly as possible. 

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Hello,My screen on my 2 days old LENOVO has a yellow tint and i am trying to update BIOS from the lenovo website, however I get this message: mount the efi system partition fail.Can anyone help please?

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Yoga 710-15IKB Laptop (ideapad)  80V5   - Ghost/phantom Touch IssueThis issue almost made me crazy. I have try to  find out anyway to solve  but all failed. my english is too poor  so I copied another friend's post becaused we have the same issue and also have the same way try to solve this. thanks bro.Geochamp Dear Community, dear Lenovo People, I have the same problem. It usually occurs after waking up the Laptop from Standby. Sometimes, not always, a reboot helps. What I encounter in detail:- "Ghost Touch" Phenomenon  ,Ghost touch What I've tried so far to fix it: Firmware update: Even though my screen is an LG and is clearly affected, the firmware update program told me it is "not at risk" and wouldn't need an update. So this solution: https://support.lenovo.com/de/de/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1470/Solutions/HT1... does not work, at all.Updating drivers: I've updated drivers several times with no lasting positive effect on the issue. Win 10 Updates: Seem to have no effect whatsoever, but I figured are worth trying. Lenovo Updates in Lenovo Companion: No effect. Hardware check in Lenovo Companion: Reports no hardware failures. Calibrating Touch and Stylus: No effect. Once it even got worse, but it certainly didn't fix anything... I don't know... Deactivating and reactivating touch screen in the Device Manager: Seemed to help at first, but the issue keeps reoccurring.... Read more

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Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series.   When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..! 

Answer:IdeaPad battery firmware problem (not charging. battery status is fine)

Taehyung wrote:Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series.   When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..! As suggested in your other posting before making a final conclusion that it is a defective battery firmware, can you try to uninstall the Energy management program? After that reboot and install it back and see if there is a difference specially on the battery status. Also basing on your statement that the unit is with you for more than a year and you have not encountered any problem except recently it would seem that a battery replacement might be in order. Again before jumping into conclusion check the ac adapter and battery based on the procedure given in your hardware maintenance manual.

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Yeasterday day I performed Battery gauge reset. After full discharge of battery my laptop turned off. I was unable to turn on. I removed battery, DVD room etc after doing many things don't know how I was able to turn on the laptop.  From today I am facing another problem. When I switch the Battery mode from Maximum to Optimize or vice versa my Laptop stops charging the battery and Laptop is turning off after discharge of full battery. I do same things after doing these things many time I become able to turn on laptop back. Now again my laptop is not charging battery because I changed the mode. Any Idea how to fix this issue? Is there any easy way to enable charging and disable charging? Like Dell utility? My OS details.: Windows 8.1 Pro

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