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One Avast shield keeps turning itself off; possible virus

Question: One Avast shield keeps turning itself off; possible virus

Hello!

Brand new computer (well, used, but new to me) and the same old virus problems.

The Avast Behavior Shield turns itself off every time I hit "Connect" on VZAccess manager during the last 24 hours. Avast does warn me that it's off and I click it back on manually. Says it's back on, but I have my doubts.

Particularly as when I tried to surf eBay, the website suddenly thought I lived in the Czech Republic. Yeah, I've changed my eBay password and my PayPal on a friend's clean computer already.

So here's the DDS log with the ATTACH, err, attached.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.18377
Run by Lois at 19:58:07 on 2017-05-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2302.1316 [GMT -7:00]
.
AV: Avast Antivirus *Disabled/Updated* {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Avast Antivirus *Enabled/Updated* {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}
FW: Avast Antivirus *Disabled* {B693136B-F6EE-DD1C-A0EF-229B8B0B29C4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\AVAST Software\Avast\afwServ.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\svchost.exe -k utcsvc
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\system32\RunDll32.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\ctfmon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [appnhost] C:\Users\Lois\AppData\Local\Mixesoft\AppNHost\appnhost.exe
uRun: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun
StartupFolder: C:\Users\Lois\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~1.LNK - C:\Windows\System32\RunDll32.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
TCP: Interfaces\{F95CEED0-1F7A-4F22-8ADB-56E509B2E268} : NameServer = 77.234.40.79
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\58.0.3029.96\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - LocalServer32 - <no file>
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvLaunch.exe" /gui
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R1 aswbidsdriver;aswbidsdriver;C:\Windows\System32\drivers\aswbidsdrivera.sys [2017-2-9 311808]
R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2015-4-17 32600]
R1 aswNetSec;aswNetSec;C:\Windows\System32\drivers\aswNetSec.sys [2017-4-9 507928]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2012-8-15 1007160]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2012-8-15 569192]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2012-8-15 128648]
R2 avast! Antivirus;Avast Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2017-5-3 263304]
R2 avast! Firewall;Avast Firewall Service;C:\Program Files\AVAST Software\Avast\afwServ.exe [2017-5-3 310496]
R2 DiagTrack;Diagnostics Tracking Service;C:\Windows\System32\svchost.exe -k utcsvc [2009-7-13 27136]
R2 Fitbit Connect;Fitbit Connect Service;C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [2016-8-12 5911720]
R2 HsfXAudioService;HsfXAudioService;C:\Windows\System32\svchost.exe -k HsfXAudioService [2009-7-13 27136]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2016-9-7 21216]
R3 aswNetNd6;Avast Firewall NDIS6 Helper;C:\Windows\System32\drivers\aswNetNd6.sys [2017-4-9 29432]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\System32\drivers\CAXHWAZL.sys [2009-2-12 292864]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2012-8-16 243744]
R3 SMSIVZAM5X64;SMSIVZAM5X64 NDIS Protocol Driver;C:\PROGRA~2\VERIZO~1\VZACCE~1\SMSIVZAM5X64.SYS [2009-5-25 43032]
S2 aswStm;aswStm;C:\Windows\System32\drivers\aswStm.sys [2014-4-16 158368]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2015-11-5 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2015-11-5 125112]
S3 aswbIDSAgent;aswbIDSAgent;C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [2017-5-3 7346208]
S3 aswHwid;aswHwid;C:\Windows\System32\drivers\aswHwid.sys [2014-5-6 38296]
S3 aswTap;avast! SecureLine TAP Adapter v3;C:\Windows\System32\drivers\aswTap.sys [2014-9-27 44640]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2016-10-7 114688]
S3 PTDUBus;PANTECH UM175 Composite Device Driver ;C:\Windows\System32\drivers\PTDUBus.sys [2012-8-17 70672]
S3 PTDUMdm;PANTECH UM175 Drivers;C:\Windows\System32\drivers\PTDUMdm.sys [2012-8-17 173456]
S3 PTDUVsp;PANTECH UM175 Diagnostic Port;C:\Windows\System32\drivers\PTDUVsp.sys [2012-8-17 173456]
S3 PTDUWFLT;PTDUWWAN Filter Driver;C:\Windows\System32\drivers\PTDUWFLT.sys [2012-8-17 12688]
S3 PTDUWWAN;PANTECH UM175 WWAN Driver;C:\Windows\System32\drivers\PTDUWWAN.sys [2012-8-17 141840]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-14 1255736]
.
=============== File Associations ===============
.
ShellExec: SZBrowser.exe: open="C:\Program Files\AVAST Software\SZBrowser\Launcher.exe" "%1"
.
=============== Created Last 30 ================
.
2017-05-08 02:25:55 -------- d-sh--w- C:\$RECYCLE.BIN
2017-04-29 04:13:15 -------- d-----w- C:\Program Files (x86)\Fitbit Connect
2017-04-28 04:14:36 -------- d-----w- C:\Users\Lois\AppData\Roaming\Verizon
2017-04-28 04:13:31 -------- d-----w- C:\Program Files (x86)\Verizon
2017-04-12 03:24:42 -------- d-----w- C:\ProgramData\Visan
2017-04-10 03:27:20 507928 ----a-w- C:\Windows\System32\drivers\aswNetSec.sys
2017-04-10 03:24:46 29432 ----a-w- C:\Windows\System32\drivers\aswNetNd6.sys
.
==================== Find3M ====================
.
2017-05-04 05:48:20 158368 ----a-w- C:\Windows\System32\drivers\aswStm.sys
2017-05-04 05:48:19 339696 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2017-05-04 05:48:18 75704 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2017-05-04 05:48:18 38296 ----a-w- C:\Windows\System32\drivers\aswHwid.sys
2017-05-04 05:48:18 128648 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2017-05-04 05:48:16 101152 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2017-05-04 05:46:07 1007160 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2017-05-04 05:46:06 32600 ----a-w- C:\Windows\System32\drivers\aswKbd.sys
2017-05-04 05:45:17 49016 ----a-w- C:\Windows\System32\drivers\aswbuniva.sys
2017-05-04 05:45:16 334576 ----a-w- C:\Windows\System32\drivers\aswbloga.sys
2017-05-04 05:45:14 190256 ----a-w- C:\Windows\System32\drivers\aswbidsha.sys
2017-05-04 05:45:13 311808 ----a-w- C:\Windows\System32\drivers\aswbidsdrivera.sys
2017-04-12 02:56:27 802904 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2017-04-12 02:56:27 144472 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2016-09-29 16:21:48 478720 ----a-w- C:\Program Files (x86)\setup.exe
2016-09-29 16:21:44 2310144 ----a-w- C:\Program Files (x86)\openoffice413.msi
2015-10-09 04:08:14 6420480 ----a-w- C:\Program Files (x86)\GUT23E6.tmp
.
============= FINISH: 19:59:10.22 ===============

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Relevance 100%
Preferred Solution: One Avast shield keeps turning itself off; possible virus

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 67.65%

I am having a problem in my sister's laptop. She does have antivirus installed (AVG Internet Security). However, its license expired, so I downgraded it to free version. After, downgrading it, I installed Avast! as it's antivirus and decided to uninstall AVG. Then, a few minutes ago after rebooting the laptop, a window opened saying that Trojan is infecting my computer, I heal it.. Then, another pops out. Heal and heal and heal..

After doing it, I rebooted the laptop thinking that it will refresh the system. Unfortunately, after rebooting, I cannot connect to Internet now. :cry :cry :cry Help me please? I already performed the Malware removing however, it did not help the laptop. I attached the files you asked me.. Please, help please? Thank you!
 

Answer:Avast error code 10050/No internet connection/Cannot start web shield in Avast

Welcome to Major Geeks!

Please attach the below log from Malwarebytes as requested:
Code:

"C:\Users\MSI\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\"
Oct 23 2012 11802 "mbam-log-2012-10-23 (21-32-26).txt"

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchcompletion.com?si=29053&bs=true&q=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?l=dis&o=101702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchcompletion.com?si=29053&bs=true&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.searchcompletion.com?si=29053&bs=true&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.searchcompletion.com?si=29053&bs=true&q=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchcompletion.com?si=29053&home=true
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://search.searchcompletion.com?si=29053&bs=true&q=
R1... Read more

1 more replies
Relevance 67.65%

End webcam spying ? for good ? with Webcam Shield and Avast Premier

Essentially, with Webcam Shield you have total control over what (and who!) uses your camera. This means you can now force any app to ask your permission before it can access your webcam.

Simply put, Webcam Shield promises to:
Protect Privacy
Give you total control over your webcam
Help prevent blackmail
With webcams now embedded in so many devices, it?s never been more important to protect yourself and your family from prying eyes and those with unknown motives.

& +

Automatically fix and update over 127,000 drivers for peak PC performance
Less crashing Faster browsing Better graphics Richer audio Fewer device problems

Print, scan, import files. Play crystal clear videos and make crackle-free voice calls. Avast Driver Updater auto-scans and updates your drivers to reduce and prevent problems with:

Printers and scanners, Photo and video cameras, Headphones and speakers, Mouse and keyboards, Monitors and Wifi routers, and other external devices.

MORE : Avast Driver Updater & Scanner | For Peak PC Performance
 

Answer:Avast have new tools: Webcam Shield feature & Avast Driver Updater.

Windows has webcam shield built-in. It works great!
 

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Relevance 59.04%

Hello everyone I have a problem with my Toshiba laptop. Avast! Pro Antivirus keeps popping up from down right corner of my screen saying that Avast Web shield blocked malwarius web page or file. It's popping up literally every second and i need a solution how to stop this and remove viruses if I even have them. ( I already looked on web for solutions and everyone is saying different so i don't want to mess it all up).Edit: Topic moved from Windows 7 to AII ~ Computerxpds

Answer:Avast web shield problem, need help!

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

1 more replies
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I really like Avast AV very much. I have a question about the Web Shield part of the program. On the program itself, generally 6 of the 7 modules are running. I do not have Outlook or MS Exchange so for that area the program says, "The Program is Waiting for a Subsystem to Start." (or something like that.)

About once a month, maybe twice a month, I will notice 5 of the 7 providers running and the program will have one of the Web Shields running. However, it will say, "The Program is Waiting for a Subsystem to Start." (instead of saying, "The Provider is currently running." The funny part is that when I go to webpages and do a check, the Web Sheld is still scanning them. So on the Web Shield thing, what is Avast waiting for?

This is a common issue with the program based on Internet Searches. I don't know if this is a bug or the way that Avast 4.8 works. Can you also provide information about the two different shields that the program uses? One is the Web Shield, the other is called the P2P Shield.

The updates are working fine. Oh, it hasn't happend often enough, but so far the only way that I can get the Web Shield back to not saying, "The Program is Waiting for a Subsystem to Start." is to do a reboot.

Jack
 

Answer:Question About Avast 4.8 AV Web Shield?

Go to control panel and uninstall avast, when you try it it will display 4 choises choose repair.
Webshield scans scripts, cookies such stuff from yout browser.
And psp shield scans files downloaded from utorrent, limewire you can see them all if you right click avast icon choose on access protection contol psp program-customize.
 

2 more replies
Relevance 59.04%

Now I can't access this site on another computer because I get the message: Avast Web Shield has blocked access to this page because the following certificate is invalid, SS1278353 Cloudflaressl.com. I've run the Avast software, Malwarebytes, Adwarecleaner, and 360 Total security to no avail.

What's up?
 

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Relevance 58.63%

when I try to connect the hotspot shield ..
It was connected successful..
but after few minutes, it shows blue screen..
please help me ><

Answer:BSOD when turning on the hotspot shield

Try updating your network adapter drivers

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My Ewido resident shield is being turned off frequently and I don't know why, I have to keep turning it back on again. Has anybody else got or had this problem and has the answer?

Answer:Ewido resident shield keeps turning off.

minus_clue,Not had a problem at all with this program,I use the paid for v4.0.BUT. click here= seems to be a known problem, maybe they have fixed it since.Have you got latest version 4.0.0.172.HTH Bob

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Relevance 58.22%

Every time I open firefox, a window or tab I get a frightfully well spoken lady telling me a threat has been detected. I've run malwarebytes (4 PUP detected and removed) and scanned with Avast (no problems detected). Only intrusion found recently is homepage hijacked by search engine which is OutBrowse sp4 but can't find it in programs (control Panel) to remove it. Any ideas pls?

Answer:Avast Web Shield threat detected

Take a read here - there is a LINK to download AdwCleaner which should be able to remove it.
outbrowse removal guide

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i'm having some problems with my broadband but have just notice that my avast is not running. whenever i try to start it up it says" unable to reach file system shield. shield unreachable. how can i get it going again, thanks

Answer:avast smart shield not running

an happen with a corrupt update. rmove avast with the removal tool click here and reinstall.

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Hi everyone,

new beta version 17.5.2298 is released.

What's new:
- Tiny Firewall for blocking EternalBlue exploit - (internal) It is a part of StreamFilter, turned ON/OFF by Online Shield
- internal fixes

As many of you are aware Avast and AVG are 1 company now. Cause development of 2 different UIs takes different time, in this beta we introduce Ransomware shield in AVG beta now. You can expect Ransomware shield in Avast in next betas.

If you wanna try Ransomware protection in AVG build, check this link:
- AVG Antivirus Beta 17.5.3017

Download links:
BETA testing - Overview & Download links
 

Answer:Finally,the ransomware shield in avast

Good, but why they need a whole new tiny shield for stopping an exploit and this has to go through beta and be delivered after tests!? There are firewalls for blocking ports like the Windows Firewall and the Avast one in paid solutions. Maybe it is a sign that they need something like Norton's IPS?
 

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Relevance 58.22%

Thanks for your time.

I just installed Antivir and felt naked without a web shield, so I reinstalled everything in Avast! except the standard shield.

In theory, this should work, however the apps froze on startup, so I set Avast! to launch after all other applications load and they seem to like each other now.

What I'm here to ask is whether this should theoretically cause any problems.

Please don't reply with, "OMG YOU ONLY NEED ONE ANTIVIRUS" because I am only running one antivirus. My reasoning for running both apps is so that the Avast! web shield will take effect during browsing, and Avira will handle everything locally. The issue I have with using Avast! for everything is that it seems to constantly scan all my files, without letting me set it to just "scan on application read/write" which causes major slowdowns.
 

Answer:Antivir + Avast (Web Shield Only) Compatibility

Wow no one has any experience with this pairing? That's amazing.
OK thanks anyway.
 

1 more replies
Relevance 58.22%

Greetings all! I apologize if this isn't the right place for this! I'm trying to help my boss get his computer squared away and I'm having issues with Avast Web Shield popping up constantly. As of the typing of this message, it seems to have slowed down a little bit, but I want to make sure the problem is solved and that there is not going to be any issues going forward for him!
 
I would try to do something myself, but every time I've searched anything online about this, it says that every case is different and that solutions only work in that particular situation.

Answer:Avast Web Shield Working Overtime

You have the option to turn off the Web Shield permanently according to the info in link below.
Turn Off (Disable, Pause) Avast Antivirus 2015
 

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Relevance 58.22%

I recently went from Avast 4.8 to Avast 5 and am pleased with the new version. I note that it has a Behavior Shield and can't recall if the earlier version also had. What I would like to know is this: does the Behavior Shield make Threatfire, which I also use, redundant?

Unfortunately, although I tried to glean an answer from Avast's Help Center, I do not know enough about computers to know what the description there of the Behavior Shield amounts to: it 'monitors all activity on your computer and detects and blocks any unusual activity that might indicate the presence of malware. It does this by continuously monitoring your computer's entry points using special sensors to identify anything suspicious.'

I have XP, SP 3.

Thanks in anticipation.

Answer:Avast 5's Behavior Shield and Threatfire

Behavior shield - monitors all activity on your computer and detects and bloxks any unusual activity that might indicate the presence of malware. It does this by continuously monitoring your computer's entry points using special sensors to identify anything suspicious.avast! 5.0 Quick User GuideThreatFire monitors your machines activity and uses an intelligent behavioral engine to alert you about malicious behavior rather than rely on signatures. - How ThreatFire WorksAs such there will be some redundancy using both but their technology is different and therefore, what is detected may vary.

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the behaviour shield is yet not improved....

i still see the shield is not yet fully operational on auto decide it should be able to block atleast 50% of malware beahviour atleast...

i see the behav shield records suspicious events but doesnt block them neither no alerts are displayed....why??

I saw all this in my tests...behav shield records suspicious events but doesnt display a pop-up and neither blocks it....

when avast sees something bad is suspicious is going on it should block it....what's the deal with that??
 

Answer:no improvement in avast 7 for behaviour shield.

Likely Behavior Shield uses heuristics analysis so therefore a file that's known to be malicious/suspicious will popup so for Sandbox feature too.

When its set to ask a behavior popup must shown with the option.
 

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Hello,

My son got into some bad stuff which led me to this forum a few months back. After some research I went with Avast Anti Virus (free version), Malware Bytes (paid version), and Comodo Firewall (free version). I have had a lot of slow behavior when surfing and doing email. The cursor is unstable and I cannot type things without a long wait. I turned of the Avast Behavior Shield and everything is a lot better. What have I lost turing off this feature? There are still several other Avast Shields running along with the Malware Bytes and Comodo.

Any suggestions? Should I try a different AV program?

Thanks,

Dave

Answer:Avast 5 Behavior Shield Slows Down XP?

hello daveplaysbass,The behaviour shield is a bit of a mystery! There's quite a few questions about it on the Avast forums and no real answers. I think the guys on there have been waiting for months for a 'promised' explanation from an Avast official. Found out a few things tho. This is a quote from an interview with a Avast official ...."The Behavior Shield that we shipped in version 5.0 is a new component that is going to be further developed moving forward. For example, in version 5.1, we will be adding more sensors that will allow for even finer-grain filtering.For now, the Behavior Shield is focused on exploits coming via typical mechanisms (browser, PDF reader, and flash vulnerabilities, for example). It also closely monitors all kernel-mode code (drivers) loaded into the operating system, and is able to detect zero-day rootkits."So whilst it's new and not operating at it's fullest potential, it still is an important part of Avast!It's not supposed to use hardly any system resources, but a few people have had problems with it conflicting with other software. One person had the problem of it conflicting with the 'Payed' version of Malwarebytes. And thats interesting because my set up is the same as yours, Avast(free), Comodo firewall(free) but i have the Free version of Malwarebytes, and i have no problems with conflicts.Its worth checking to see if there's any information in the Behaviour Shield report( at the bottom of the Behaviour shield page) in th... Read more

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Last April, a gentle person from Europe helped someone with this same problem.  I tried to follow the advice, but find I need some help. What I've done: 1)  Run Malwarebytes software daily.2)  Uninstalled Avast and reinstalled it.3)  Installed IE 11.4)  Have trouble with downloads.  I get Current Security settings do not allow download.  I've gone into Internet Options and attempted to change all settings to allow file downloads.  I accomplished this once, but then it does not last.5)  I've run Tweaking.com, Windows Repair All-in-one. The Avast Web Shield is still popping up. Thanks for any help!Edit: Moved topic from Windows 7 to the more appropriate forum.~ Animal

Answer:Avast Web Shield notifications appear constantly

Please run the following scans in the order they appear.
 
Please run Malwarebytes AntiMalware
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 

 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 

 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 
 
3)  The scan will automatically run now.
 

 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 

 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items. &... Read more

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Good day,
 
I've been getting a lot of alert from avast as per the topic title. The specifics of it are as below
 
Object: hxxp://69.65.5.105/ (Changed tt to xx in the URL for obvious reason)
Infection: URL:Mal
Process: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
 
Avast will keep on alerting me at a very random interval. sometimes as often as once every 4-5 minutes. When I stop the FileZilla Server service, the alert will stop too. As soon as I start the service again, avast will immediately start alerting me again. One peculiar things I have noticed since avast started alerting me on this is that I cannot download any file directly from the browser (Chrome, Firefox) anymore. I started noticing this one when I wanted to download DDS. 
 
Anyway, I've got my hand on the DDS software from another PC. Unfortunately running the software gave me the following error message
 
"DDS is not meant to run in 'Compatibility Mode'. The program shall now exit."
 
Thus I'm not able to produce the logs to accompany this post. By the way, I'm using Windows 8.1 Pro (64-bit). I'm pretty sure I'm infected and any help will be much appreciated.

Answer:Avast web shield has blocked a harmful webpage

Hello and Welcome on board ,my Name is Machiavelli and I will assist you with your problem.If you booted into safe mode on your computer then print my instructions!I'm in the 'Malware Staff Team' and will provide you with advice:To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.Below are a few tips:Removing Malware is usually very difficult.We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!Please follow these instructionsIf you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!Please stay in contact with me until your problem is resolvedAs Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.Please don't run any other tools without consulting with me as this can complicate finding and removing all MalwareDon't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!Read my post completelyIf you don't do so, you may make mistakes that could result in your System crashing by your own ... Read more

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S y s t e m I n f o r m a t i o n

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
System Manufacturer INTELR
System Model AWRDACPI
System Type X86-based PC
Processor Intel(R) Pentium(R) 4 CPU 2.40GHz, 2394 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 27/01/2004
SMBIOS Version 2.2
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 1.50 GB
Available Physical Memory 536 MB
Total Virtual Memory 3.00 GB
Available Virtual Memory 1.69 GB

I installed AVAST Free Antivirus Version 5.0.677

Enabled the REAL-TIME SHIELDS (which include 7 options) all listed below:

File System Shield
Mail Shield
Web Shield
P2P Shield
IM Shield
Network Shield
Behavior Shield

I'm only able to enable 6 of the 7 Shields without locking out all internet web page traffic loading.
Every time I enable the WEB SHIELD it prevents any pages loading.

My questions are why, how do I correct it & what exposure does it present not having it enabled???

Any help to resolve these issues would be really appreciated.!
 

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Hello,
For several days AVAST keeps popping up all the time messages like this one:
 
"MAIL SHIELD SECURITY EXCLUSION
Avast has indentified a problem with this site certificate.
You can add this certificate as an exclusion, if you are sure about it.
Click the 'View' button for more details about the certificate.
If you want to change your certificates/exclusions, please open the Windows Certificate browser and perform the required operations directly from within the system certificate storage.
Legitimate public sites and mail servers should not ask you to do this.
 
SERVER
Location: smtp.stcable.net
Process: C:\Windows\SysWOW64\regsvr32.exe
CERTIFICATE STATUS
This site attempts to identify itself with invalid information.
Problems:
The certificate is not trusted."

 
I either close it or select "CANCEL" but it starts to worry me. I saw another topic with the same problem but it's closed without solution. Here's the contents of the FRST.txt report:
 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 12-11-2016
Ran by USER (administrator) on ОЛЕГ-PC (14-11-2016 19:47:08)
Running from C:\Users\USER\Desktop
Loaded Profiles: USER & UpdatusUser (Available Profiles: USER & UpdatusUser)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: Български (България)
Internet Explorer Version 11 (Default browser:... Read more

Answer:Avast keeps asking for Mail Shield Security Exclusions

I'm sorry for the second topic, the browser gave me internet error (or something) and I clicked refresh.

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Hello,
For several days AVAST keeps popping up all the time messages like this one:
 
"MAIL SHIELD SECURITY EXCLUSION
Avast has indentified a problem with this site certificate.
You can add this certificate as an exclusion, if you are sure about it.
Click the 'View' button for more details about the certificate.
If you want to change your certificates/exclusions, please open the Windows Certificate browser and perform the required operations directly from within the system certificate storage.
Legitimate public sites and mail servers should not ask you to do this.
 
SERVER
Location: smtp.stcable.net
Process: C:\Windows\SysWOW64\regsvr32.exe
CERTIFICATE STATUS
This site attempts to identify itself with invalid information.
Problems:
The certificate is not trusted."

 
I either close it or select "CANCEL" but it starts to worry me. I saw another topic with the same problem but it's closed without solution. Here's the contents of the FRST.txt report:
 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 12-11-2016
Ran by USER (administrator) on ОЛЕГ-PC (14-11-2016 19:47:08)
Running from C:\Users\USER\Desktop
Loaded Profiles: USER & UpdatusUser (Available Profiles: USER & UpdatusUser)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: Български (България)
Internet Explorer Version 11 (Default browser:... Read more

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Hello I'm having problems with the Avast! web shield popping up very often and have no idea what to do. Pop ups go along the line of
 
Avast Web Shield has blocked a harmful webpage or file.
  Object:  htp://filesonlinehere.com/sync/?rmbs=...
Infection:  URL:Mal
Process:  C:\Program Files (x86)\...\chrome.exe
 
I have posted the DDS log below
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17496  BrowserJavaVersion: 10.67.2
Run by LEOLEOLEOLEO at 1:06:42 on 2015-01-11
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.8141.4816 [GMT -8:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:... Read more

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first t... Read more

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Hello, Thanks for being there for us.
I have a problem with my computer. After downloading a PDF file which instead of opening, suddenly disappeared and I cannot locate it. From there on whenever I open Firefox or iexplorer, Avast starts alerting me that it’s blocking a harmful website or file. Although these alerts stop when I go offline and so far the computer is running properly. Kindly assist me to fix this problem.
 
Thanks alot.
 
Taha

Answer:Avast web shield blocking harmful website whenever i go online

Hello Taha,please run a FRST scan to start with:Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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So basically I only installed the behavior shield from the avast installation wizard. I was thinking having Kaspersky as my main AV along with avast's behavior blocker is a good set up. However, admittingly I am a novice, and I don't know if these two will clash. So far, everything seems to be going smoothly, but the WD notification icon is displaying that X and is saying I shouldn't have more than one AV installed. Thanks.
 

Answer:Using Kaspersky free with only Avast Behavior Shield installed.

I personally think it should work ok running these 2 programs if Avast is only enabled for behavior blocking.
 

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Hello!
 
I installed Avast recently and have the premium trial version of it at the moment. Every so often, there's a notification that pops up with "Avast! Web Shield has blocked a harmful webpage or file", and some random website. It notifies that it's running through Chrome even when I'm not currently running it (I'm mostly using Firefox). I believe my computer may be infected because I started seeing ads that appear normally where they shouldn't (with a description like ads by deall2ddeualit), and some Firefox addons that enabled these ads that were installed without me knowing about it.
Somewhat related, I allowed a scan from Avast of the computer files while it was booting up and accidentally unplugged the power which turned off the computer mid scan. When I booted it up again, I was entered into something like a temporary account where all my saved documents were pretty much gone. After another reboot, it did the same thing except now it stated that the copy of windows was not genuine. And after a third reboot, everything seemed restored. However, it feels as though start up is somewhat slow now. I'm not quite sure what happened here.
I'm not quite sure where to start, but I believe I need to provide a log? How do I go about doing that?

 

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/545315 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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For a week, I have been getting constant alerts from Avast!, and since I updated Malwarebytes, it is also giving me alerts.
 
Avast! Alert: 
Avast! Web Shield has blocked a harmful webpage or file.
Object: http://brozblagrom-c2.com/online/526 (This changes with ever new alert popup, usualy 6 or more will show up at once)
Infection: URL:Mal
Process: C:\Windows\System32\svchost.exe
 
Malwarebytes Alert: 
Malicious Website Blocked
Domain: forteen-meters7.me
IP: 5.45.6.199
Port: 50271
Type: Outbound
Process: C:\Windows\System32\svchost.exe
 
 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16457  BrowserJavaVersion: 10.45.2
Run by Kistoway at 16:17:04 on 2014-06-28
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3564.1531 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
FW: avast! Antivirus *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microso... Read more

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/539339 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I get this specific error "avast! Web Shield has blocked a harmful webpage or file
 
Infection: URL:Mal
 
Process: C:\Windows\System32\svchost.exe"
 
Everytime I opened up google, I actually removed avast thinking malwarebytes would remove it, but it didn't. I did multiple threat runs on avast + malware, stuff showed up I got rid of it, yet it's still here. I don't see the error anymore only because I removed the avast, I want to get rid of it could someone help me.
 
I also get something called Nexxtcoup on my google extensions, everytime I remove it, I'll close google and then bam it's back there.

Answer:avast! Web Shield has blocked a harmful webpage or file

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkma... Read more

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Working on a computer with 32-bit Vista. Windows Updates appear to be stuck - any updates are rolled back with the error of them "not being configured properly". Tried Googling and trying individual update solutions, but no luck.
 
PC had Microsoft Security Essentials installed, I removed it and installed Avast. Although Avast installs, the Web shield appears to be permanently disabled.
 
I have run Adwcleaner, Malwarebytes Anti-malware and Eset online scanner.  A few low-level threats were found and cleaned, but nothing has changed with the symptoms above.
 
Thanks for the help!
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:05-03-2016 01
Ran by Shari (administrator) on P2JOFFICE (21-03-2016 11:16:46)
Running from J:\
Loaded Profiles: Shari (Available Profiles: Denise Pauls & Shari)
Platform: Windows Vista ™ Home Premium (X86) Language: English (United States)
Internet Explorer Version 8 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(AVAST Software) C:\Program Files\AVAST ... Read more

Answer:Vista not accepting updates & blocking Avast web shield

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the LogFile button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleanerCx.txt (x is a number).===I need more information. Please run this tool.Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Pleas... Read more

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Purchased avast internet security in November 2011. It's suddenly stopped working. "Fix Now" button not responding and unable to restart program as I'm being advised that the file system shield is unreachable! Any idea what's happened? Please help.
Angie.

Answer:avast internet security: file system shield

You have posted this twice - to avoid confusion:-
Please tick this thread as resolved (click the rigt hand column) and do as suggested in the other thread and reinstall avast.

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Can anyone suggest the most appropriate settings for COMODO HIPS so that it would work with Avast behavior shield in tandem?
 

Answer:Avast Behavior Shield with COMODO HIPS. Which settings should I use?

U can use safe mode in comodo hips. It should work realy nice with the behavour shield from avast. Well, i would turn off hips totaly if u use comodo firewall and avast. there is no need for hips.
 

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Every time I click on the Account hyperlink to access my YouTube account on YouTube Avast Network Shield blocks the attempt. This is obviously a false alarm but I don't see a option to edit it's block list or to make a exception though I see it for the Web Shield. Is there anyway to fix this or do I have to pause it each time I want to access the account page on YouTube because thats the only thing that works.
 

Answer:Avast Network Shield Blocks YouTube/Account

Outlawstar15a2 said:





Every time I click on the Account hyperlink to access my YouTube account on YouTube Avast Network Shield blocks the attempt. This is obviously a false alarm but I don't see a option to edit it's block list or to make a exception though I see it for the Web Shield. Is there anyway to fix this or do I have to pause it each time I want to access the account page on YouTube because thats the only thing that works.Click to expand...

You're not alone, see Avast forum. Avast has acknowledged the problem and an update should be available soon.
 

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Hello Guys,
My system:
Toshiba  / Satellite C55-A   /  Intel ® Celeron  ® N2820
64 bit Windows 8.1
I am at the end of my rope. I have tried everything. First, let me say I am not good at technical things on a computer, just enough to be dangerous. So if some things I say seem crazy, they probably are.  So here is the story. About a week ago I received a email on my go daddy webmail.  www.login.securserver.net. That is how I long into that email. Now, that is not my main email. My main email is gmail, which I use the most.
The email I received on the go daddy email was a Notice of Apperance in Court #00406341. It contained a zip file,  Court Notification 00406341.zip.   Of course being stupid, I unzipped the file, thinking it was something important, since I have some court cases ongoing for business.
With research  I think it is a Kuluoz or another one that starts with  A.  cant remember.
It put a zip file in my downloads folder  Court_Notification_00406341.doc, which shows as File Type: Java Script file, 8.84kb.  That is the only one I noticed, not sure if they are more somewhere.  Then things started getting a little weird. Nothing major, I still get emails, still send them, and my system seems to be running normally, except for Avast Mail Shield security exclusions ,  It keeps poping up at least 40 times a day, saying 
 
Now, here I used to get different info, like websit... Read more

Answer:Avast keeps giving me Mail Shield Security Exclusions

hi,
 
We will start with FRST to remove some items from the log.
 
Usually Iam only on this site once or twice per day so you may not get a reply from me until the next day.
 
Copy/paste whats below in the box into notepad. Save it as fixlist.txt in the same location you have FRST, your desktop. Click the FRST icon like before and this time click on the fix button just once. When done you will find a fixlog on your desktop. Please post the fixlog in your reply. Machine may reboot to finish the process.

HKLM\...\Run: [] => [X]
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
C:\Users\Philip\tmp2098815588907764838.exe
C:\Users\Philip\tmp3347511962698503720.exe
C:\Users\Philip\tmp7839474401173251832.exe
2014-03-10 16:57 - 2014-03-10 16:57 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
SearchScopes: HKU\S-1-5-21-2793440623-1628646824-2415799637-1001 -> {21A3F5B1-BB9E-458A-815D-54E44AA350A8} URL =
CHR HKU\S-1-5-21-2793440623-16286... Read more

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Q. 1.There is a Heuristic Scale and Test Whole file box in File shield.
Should I Scale up it to high (from normal) and check the "Test whole File" box, for better protection?

Q 2. There are two tabs in File Shield settings, "Scan when opening" and "Scan when Writing"
Should I tick the Scan All files in both Opening and Writing for better Protection? (It will scan all files that are being opened or written in the system but there will be negative impact that IDC)

Q. 3. Should I tick "All Packers" or go with Default packers.

Q. 4. Should I activate Avast Aggressive Hardened mode because I don't like Voodooshield as it shows its Pro Version Advertisement in every Startup which is too much annoying for me.
 

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I'm sure you've seen these topics before...
I need some help about the constant popups avast has given me FOR EXAMPLE
 
Avast Web Shield has blocked a harmful webpage or file.Object:  htp://filesonlinehere.com/sync/?rmbs=...Infection:  URL:MalProcess:  C:\Program Files (x86)\...\chrome.exe
 

 
If there is anything I need to provide, please elaborate and I will be grateful to supply it

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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Good Day
 
I have an Avast Premier antivirus
and recently this pop-up has been coming up frequently(actualy starting to be annoying now)
I have done a full scan and nothing seems to help.
I have attached the logs i ran with DDS
help would be apreciated,
thanx
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17207  BrowserJavaVersion: 10.67.2
Run by user at 9:02:46 on 2014-08-08
Microsoft Windows 7 Professional   6.1.7601.1.1252.44.1033.18.1954.340 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\AVAST Software\Avast\afwServ.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\BlueStacks\HD-LogRotatorService.exe
C:\Users\user\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
C:\PROGRAM FILES\FOXIT SOFTWARE\FOXIT READER\Foxit Cloud\FCUpdateService.exe
C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explor... Read more

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello tonata I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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Hi there, My laptop and i are in deep trouble. 2 days ago, i was trying to download a game from the internet and it got me to this. i was opening a lot of links and pages, installing and uninstalling a lot of stuffs and right now, im in big trouble. There is an ads keep popping up on the bottom right corner of my desktop, and it keep on popping up throughout the day. at first it was a chinese game ads and then it becomes a chinese shopping ads and others. it pops up everytime i turn on my computer, and i wasnt even on the browser and it pops up. soon after that, my antivirus which is avast keep on giving this message 'Avast! Web Shield has blocked a harmful webpage or file URL: hxxttp://js.union001.com/PClick.aspx?AID=19927&KEY=CF3C8B99B339869B0A2895A79B102D884535DEAF40EC8624Infection: URL:MalProcess: C:\Program Files (x86)\t_201601210117\201601210117\lsas.exe.it is so annoying and i dont know how to fix this. I have read through some of the forum here, but still i do not understand what should i do first. would someone please help me. i do not wish to format my laptop please. im running windows 7 X64bit. im very grateful if someone could provide me steps by steps instruction so that i could catch up on what to do and im new here. thank you very much for any of your help.

Answer:'Avast! Web Shield has blocked a harmful webpage or file' with ads keep popping

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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I have gotten an error message from Avast when downloading email.

The message says that Avast mail shield cannot scan the emails because
I have an SSL secure connection configured in the mail client, Outlook Express 6.

Both incoming and outgoing server ports have "This server requires a secure connection (SSL)" ticked ON.

I think this setting may be required for att.yahoo.com servers. :confused

Should I just disable the mail guard in Avast?

Thanks
 

Answer:Avast Mail Shield not working with AT&T account and Outlook Express

Have you read this?
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458
 

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Cleaning up my daughters computer - Dell Vostro 260 - Intel I5-2400, 4GB RAM, Windows 7 Home Premium 64bit.
 
Ran Malwarebytes, adwcleaner and CCleaner.  Installed avast free and ran boot time scan.   
 
Now receive continuing popups from avast stating:
 
avast! Web Shield has blocked a harmful webpage or file. 
Object:  hxxp://on-bend.com/b/opt/CB8F9...............
Infection:  URL:Mal  Process: c:\Windows\explorer.exe
 
Also appears that MS Update does not work and some downloads are being blocked.
 
Ran DDS as directed.  Only produced Attach.txt file (Below).  Rechecked and the DDS.txt box was checked - reran but did not produce this file.
 
Thanks in advance!!
 
********************************************
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/10/2012 10:44:31 AM
System Uptime: 1/7/2005 6:12:05 PM (83176 hours ago)
.
Motherboard: Dell Inc. |  | 0GDG8Y      
Processor: Intel® Core™ i5-2400 CPU @ 3.10GHz | CPU 1 | 3101/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 332.036 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Photosmart C6300 series
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Photosmart C6300 series
PNP Device ID: ROOT\I... Read more

Answer:avast! Web Shield has blocked a harmful webpage or file - explorer.exe

Hi there,this is malware for sure. Please run the following scans:Step 1Please download TDSSKiller and save it to your Desktop.Start tdsskiller.exe with administrator privileges.Accept the EULA and the KSN Statement.Click on Change parameters.Make sure that all available options (except "Loaded modules") are checked and click OK.Click on Start scan.If any threats are found don't delete them but choose the Skip option for all of them.Click on Report to open the log file. (It is also saved at C:\TDSSKiller.<version_date_time>_log.txt).Copy and paste its contents in your next reply.Step 2Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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I keep getting messages from avast saying it is blocking a webpage or file. My task manager shows there are a lot of processes running. My computer is acting really slow now, and it started making buzzing noises, and on startup the fan is making an incredible racket as well. Malwarebytes hasn't found anything. What should I do? I saw other people post, but there were warnings not to repeat these things. 
 
Each warning has three fields, object: infection: and Process: 
usually says http;//f0fff0...... or fa8072 or maybe go.wymedia
 
infection is always url mal
 and process is generally windows syswow64/dllhost or program files....iexplores/exe

Answer:Avast popup - web shield has blocked harmful webpage or file

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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Hi, My laptop keeps getting a popup from avast stating this below Avast web shield has blocked a harmful webpage or file Object:  http://weath4us.info/qOxXS:f<GM///Infection:  URL:MalC:\users\joseph\AppData\Roaming\CrashRep\GUP.exe Joseph is the user of this laptop.  This popup come up whether I'm browsing the internet or just on my desktop in word or something similar.  I have run spybot and only thing it finds is Browser:cache for internet explorer.  I have windows 10 home on a Toshiba Satellite.  What do I need to do?  Do I have a virus on my laptop? Thanks,Joseph   Here is the log info  --------------------------------------------------------------------------- SecurityCheck by glax24 v.1.4.0.32 [01.11.15]WebSite: www.safezone.ccDateLog: 24.12.2015 00:27:43Path starting: C:\Users\Joseph\AppData\Local\Temp\SecurityCheck\SecurityCheck.exeLog directory: C:\SecurityCheck\IsAdmin: TrueUser: JosephVersionXML: 2.20is-21.12.2015___________________________________________________________________________Windows 10(6.3.10586) (x64) Core Lang: English(0409)Installation date OS: 21.12.2015 01:01:20LicenseStatus: Office 15, OfficeO365ProPlusR_Subscription1 edition Timebased activation will expire :84194 minutesLicenseStatus: Windows®, Core edition The machine is permanently activated.Boot Mode: NormalDefault Browser: C:\WINDOWS\system32\LaunchWinApp.exeSystemDrive: C: FS: [NTFS] Capacity: [... Read more

Answer:Avast Web Shield has blocked a harmful webpage or file.... am I infected

Uninstall Spybot from your machine. Then Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.
 
Adware Cleaner Scan.
 
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
 
JRT Scan.
Please download Junkware Removal Tool and save it on your desktop.
 
Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log is saved to your desktop and will automatically open.
Please post the JRT log.
 
Adware Removal Tool Scan.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.
 
 

 
Hit Ok.
 

 
Hit next m... Read more

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I recently had to restore from a system image (full restore of C:\ drive where my program and system files are kept, no changes to D:\ so my personal files weren't reset, and probably some temp files and preferences weren't either) and after doing so, and then reinstalling avast onto this system image (the image was made at a time when I had a different antivirus) I encountered a problem with firefox which seems to be something to do with conflicts with it and avast.
Immediately after the system imaging firefox worked fine, and immediately after avast's installation avast worked fine too. The I updated both of them to the latest state, restarted and logged back on. This time when I opened avast to go to google I got a warning about a certificate on google's page being unrecognised (Unfortunately I can't remember the exact wording), But I was able to follow some of the options on the dialogue brought up by firefox and see a certificate related to avast was causing the issues. I tested by temporarily disbaling avast's web and mail shields and opening firefox again, that time it went to google.co.uk without issues. I turned the web and mail shields of avast back on and I got the same certificate problem again.
Eventually I used the "I know the risks button" in firefox and created an exception, which I think might not have been the best way to solve this. Because I still had problems loading other https pages (for exmaple the links to google plus or gmail from the google home pa... Read more

Answer:Conflicts involving avast's web/mail shield certificates and firefox

It's a known issue with avast! from my experience, take a look.https://support.mozilla.org/fr/questions/981937https://forum.avast.com/index.php?topic=161376.0http://kb.mozillazine.org/SSL_Security_Errorhttps://support.mozilla.org/fr/questions/1032509I think the instructions you are looking for are in the first link.

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I have a problem similar to this post ( http://www.bleepingcomputer.com/forums/t/531503/avast-web-shield-has-blocked-a-harmful-webpage-or-file-coming-up-all-the-time/ ) and was hoping for some help.
 
2 or three days ago I started having frequent messages from Avast! about harmful pages. 
Ex. http://tinypic.com/view.php?pic=mt76m0&s=8#.U5n3YfldWSo
 
 
The gist of the message is:
 
Object: hxxp://getmeegan.info/?e=svon&publisher=1091&dd=4&country=US&ind=531952001116606
 
Infection: URL:Mal
 
Process: C:\Windows\System32\svchost.exe
 
Avast! takes me to this page when I click more details on the pop-up: http://tinypic.com/view.php?pic=epoho6&s=8#.U5n4VPldWSo
 
The messages information have been consistent, the same Object, Infection type, and Process.
 
 
My laptop has been fine except I get constant messages from Avast causing me to worry.
 
Thank you for reading this.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17126  BrowserJavaVersion: 10.55.2
Run by Mumsie at 12:14:48 on 2014-06-12
.
============== Running Processes ================
.
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files (x86)\Launch Manag... Read more

Answer:"Avast! Web Shield has blocked a harmful webpage or file" coming up frequently

Hello and welcome to Bleeping Computer! My nickname is Pystryker , and I will be helping you with your issue today.Before we get started, I have a few things I need to go over with youIf you are receiving help for this issue at another forum, please let me know so I can close this thread.Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process.Please do not attach your logs or put them inside code/quote tags. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.At the top of your post, please click on the "Follow this topic" button and make sure that the "Received notification" box is checked and set to "Instantly" This will send an email to you as soon as I reply to your topic, allowing us to solve your problem faster.If any of your security programs give you a warning about any tool I ask you to use, please do not worry. All the links and tools I provide to you will be safe.Please read through my instructions carefully and completely before executing them. I will lay the instructions out in a step by step order to make them easy to follow.Please make sure that all the programs I ask you to download are downloaded to and run from your Desktop.Please make sure you (if you are able) to print out these instructions so that you will be able to refer to them while working on your machine. Part of the solution(s) to your problem may in... Read more

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Hello! Hope I'm in the right place!
 
Last night I was just playing RuneScape and had two safe webpages open, when suddenly my computer restarted on its own for no reason. After restarting, I logged back in and now my Avast! keeps popping up saying that it has blocked a malicious URL, even when I'm not using the internet. Here is what it says:
 
avast! Web Shield has blocked a harmful webpage or file
 
Object: (Various, I will post pictures)
 
Infection: URL:Mal
 
Process: C:\Windows\System32\svchost.exe
 
I have ran Malwarebytes, Rkill, aswMBR, and Avast, all have come up clean except Malwarebytes, I will post my logs for aswMBR and Rkill as I do not know how for Avast! and every time I try to export my log for MBAM it keeps crashing. 
 
This isn't affecting my computer's performance, other than the MBAM thing, but it is very annoying and I hope someone can help me solve this issue. 
aswMBR log: aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software
Run date: 2014-04-17 22:32:39
-----------------------------
22:32:39.365    OS Version: Windows x64 6.1.7601 Service Pack 1
22:32:39.365    Number of processors: 4 586 0x2A07
22:32:39.366    ComputerName: DAVIDSIMON-PC  UserName: David Simon
22:32:41.122    Initialize success
22:32:43.930    AVAST engine defs: 14041703
22:32:56.680    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
22:32:56.... Read more

Answer:"Avast! Web Shield has blocked a harmful webpage or file" coming up all the time

Hello,
 
 
I think that you have Zekos (Pigeon) on board:
 
 * C:\Windows\System32\rpcss.dll : 515,072 : 11/20/2010 11:24 PM : d8d58144e133b0d429b69671f1300cb2 [NoSig]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.17514_none_c7f0e16b547f887d\rpcss.dll : 512,000 : 11/20/2010 11:24 PM : 5c627d1b1138676c0a7ab2c2c190d123 [Pos Repl]

 
Your topic should be moved to the MRT area where more tools are allowed.
 
 
Regards,
Georgi

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Hello everyone,
 
LighthouseParty had been trying to help me with my problem and suggested that I would post here as he did everything he could to help. Here is our threat link to see what he tried - http://www.bleepingcomputer.com/forums/t/558159/computer-running-slowly-antivirus-constantly-scanning/#entry3555990
 
I have posted my DDS info below. Thanks for anyone who can help.
 
Eric
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420
Run by mark at 16:46:36 on 2014-12-02
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6051.4343 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\... Read more

Answer:Avast realtime shield constantly pops up infections when connected to internet

Hello and welcome.  Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!Please do not run any scans or install/uninstall any applications without being directed to do so.Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.   Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

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Relevance 55.76%

Just like what is described in these two topics (http://www.bleepingcomputer.com/forums/t/531503/avast-web-shield-has-blocked-a-harmful-webpage-or-file-coming-up-all-the-time/ & http://www.bleepingcomputer.com/forums/t/537505/avast-web-shield-has-blocked-a-harmful-webpage-or-file-coming-up-frequently/).
 
As in the other posts my laptop restarted itself last night and since then whenever I have been connected to the internet I keep receiving notifications from Avast saying that a threat was blocked:
 
Object:http://getmeegan.info/?e=svon&cht=2&dcu=1&cpatch=2&dcs=1&pf=1&publisher=1091&dd=4&country=AU&.....
 
Infection:URL:Mal
 
Process:C:\Windows\System32\svchost.exe
 
The notifications are all the same and come in pairs(two at a time), I have tried following this guide with no luck (http://necroneurology.hubpages.com/hub/How-to-EASILY-remove-the-svchostexe-Trojan)
 
 
If anyone has anytime to help out I would be really grateful.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126  BrowserJavaVersion: 10.60.2
Run by k at 0:16:26 on 2014-06-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.64.1033.18.3986.1200 [GMT 10:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D... Read more

Answer:"Avast! Web Shield has blocked a harmful webpage or file" constant notifications

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/538830 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I have looking at my network shield in Avast! Pro. I've noticed that whenever I open save file prompt I see http://127.0.0.1.:5357/767aa349-1aa1...-01eb939773ce/ spike.
It does not indicate infection and just goes on, is this stuff normal?

Malwarebytes doesn't see anything wrong. I generally get a http://192.168.1.1:5678/igd.xml spike precedes the 127... spike

Avast boot scan also finds nothing
Typing http://127.0.0.1.:5357/767aa349-1aa1...-01eb939773ce/ into Run gets "Bad Request - Invalid Hostname

HTTP Error 400. The request hostname is invalid."
Can anyone else on Win 7 Home Premium 64-bit try this for themselves?

Open a save file prompt and look at your network shield at the same time and see if that connection or a similar connection shows up.

I don't seem to have any weird issues otherwise.

I have attached the DDS stuff

Answer:Weird spike in Avast network shield whenever opening a save file prompt

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help


Quote:




NOTE: We are aware that users sometimes seek help from several Forums at the same time. Unfortunately, this can cause confusion and actually wastes time and resources - yours, ours and other Volunteers across the community. If you have already posted at another Forum, please advise us, or them, and choose just one.




As this issue is being addressed at the Avast forums, this topic is now closed.

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I've got something screwy going on with my home WinXP box, and I'm hoping someone here can point me in the direction of a solution to the problem.
I'm running XP Home, Service Pack 2, on a machine with (according to the properties tag) 960MB RAM. I've been running Avast antivirus, and allowing it to update definitions automatically. At the time this incident happened, the most recent update it had acquired was from yesterday morning.
There was a power outage at my house yesterday morning, lasting for ~2 minutes. I powered the system back on after that, and everything appeared to be working; I mention this merely for completeness of information.
The first symptom of my problem occured yesterday afternoon. I heard the little 'ding' sound made by a download finishing, during a time where I had no downloads running, and within a few minutes of this, my system seemed to grind to a halt. Anything I already had running would continue to work, but I couldn't open anything new, including the windows task manager, nor could I get new pages to load in the copy of Firefox I was running. I was planning to visit my parents' house at that point, so I powered the system down and took it with me. I had to manually power the system down (done via the on/off switch just above the power cable socket); the attempt to shut the system down fell victim to the same halt as everything else.
For the record, I may have had Spider Solitare up when I heard the ding, an... Read more

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Has anyone had a problem with Avast turning off USB ports?

After weeks of stable computer use, I tried using Avast once again, but I noticed when I restarted, my USB mouse no longer worked. I moved it to another USB slot and it worked, so I didn't worry about it.

Then today, I noticed that the two front USB slots on my computer weren't reading anything. I remembered this problem started when I started using Avast, so I uninstalled Avast and presto, I regained usage of my USB ports upon reboot.

Does anyone who uses Avast here know what's going on and how to keep AVAST from turning off the ports? I couldn't see anything on google offhand. If not, I may just go back to Windows Defender.

Answer:Avast turning off USB Ports

No problems with mine.

There is an update to Avast.
Maybe it will fix things.

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i was scanning for viruses with Avast! and it popped up and said that some DLL files were viruses. i scanned them again and it said that they were clean. i tried to restore them, but they were System32 files and when i tried to restore them, it said i didnt have permission. I tried to open Avast! right now so i could check what the files were called but it wouldnt open! Whats happening?
 

Answer:Avast!: System32 files stuck in the Virus Chest! Now Avast! won't open.

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I got a pop up that said my virus protection found a bad toolbar and wanted to remove it.  After that my computer kept rebooting.  Finally I was able to debug the boot up and was able to finally use my computer.  My firefox was disabled, so was Maleware Bytes, Avast, and other programs.  I was able to reinstall Maleware Bytes which found one virus (pup.optional.sweetIM.a).  I wasn't able to reinstall Avast! so I installed AVG which didn't find any viruses.  My kids have been using my computer lately and I've had to remove other viruses they accidentally installed.  At this point, I'm pretty sure I still have a problem. 
 
Thank you in advance for your help!
 
DDS Log
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.60.2
Run by Heather at 21:46:31 on 2014-06-09
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3055.809 [GMT -6:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Users\Heather\AppData\Local\Ak... Read more

Answer:infection mimicing Avast! - but removed avast and other virus protections

See here: http://www.bleepingcomputer.com/forums/t/537174/infection-mimicing-avast-but-removed-avast-and-other-virus-protections/

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Relevance 52.89%

I got a pop up that said my virus protection found a bad toolbar and wanted to remove it.  After that my computer kept rebooting.  Finally I was able to debug the boot up and was able to finally use my computer.  My firefox was disabled, so was Maleware Bytes, Avast, and other programs.  I was able to reinstall Maleware Bytes which found one virus (pup.optional.sweetIM.a).  I wasn't able to reinstall Avast! so I installed AVG which didn't find any viruses.  My kids have been using my computer lately and I've had to remove other viruses they accidentally installed.  At this point, I'm pretty sure I still have a problem. 
 
Thank you in advance for your help!
 
DDS Log
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.60.2
Run by Heather at 21:46:31 on 2014-06-09
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3055.809 [GMT -6:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Users\Heather\AppData\Local\Ak... Read more

Answer:infection mimicing Avast! - but removed avast and other virus protections

Hello and Welcome on board spudnud , my Name is Machiavelli and I will assist you with your problem.If you booted into safe mode on your computer then print my instructions!I'm in the 'Malware Staff Team' and will provide you with advice: To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed. Below are a few tips:Removing Malware is usually very difficult.We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!Please follow these instructionsIf you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!Please stay in contact with me until your problem is resolvedAs Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.Please don't run any other tools without consulting with me as this can complicate finding and removing all MalwareDon't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!Read my post completelyIf you don't do so, you may make mistakes that could result in your S... Read more

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Relevance 52.48%

My computer has an alert message in the bottom of the screen saying I do not have my antivirus turned on, but Avast is running fine. I also had my webcam turn on it's own as well. I have Avast/Malwarebytes on my computer and did a scan of each and cleared objects in both a few days ago. The webcam has since not turned on again but the noantivirus popup is still present and I'd also like to be sure whatever was turning the webcam on is also fixed entirely. Thank.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-06-2015
Ran by Mike (administrator) on MIKE-HP on 13-06-2015 20:56:00
Running from C:\Users\Mike\Downloads
Loaded Profiles: Mike (Available Profiles: Mike)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 9 (Default browser not detected!)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Apple Inc.) C:\P... Read more

Answer:Webcam turning on/Windows says no AntiVirus when Avast is Running

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Run this tool to clean your Temporary files/Folders.Download TFC to your desktopClose any open windows.Double click the TFC icon to run the program.TFC will close all open programs itself in order to run.Click the Start button to begin the process.Allow TFC to run uninterrupted, it should not take long to finish.Once it's finished, click OK to reboot.If it does not reboot, reboot your system manually.===Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.

start

CreateRestorePoint:
CloseProcesses:

HKU\S-1-5-21-1537839669-3915188379-138352656-1001\...\Run: [AdobeBridge] => [X]
SearchScopes: HKLM -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=CPNTDF
SearchScopes: HKLM -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=CPNTDF
SearchScopes: HKLM -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM-x32 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=CPNTDF
Searc... Read more

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Relevance 51.25%

Hi,

I've just installed Avast! free antivirus on my Windows 7 PC. The installation installed something called the Mail Shield. Is there any point in having this turned on if I only access my emails using Yahoo's webmail service? Does it only scan mail if I use a client such as Windows Live Mail 2011?

Thanks in Advance!

Answer:Do I need the Avast Free Mail Shield if I use Yahoo Mail online

You don't need it if you are using a web based mail like yahoo. You can do a custom install of avast and untick the mail shield.

9 more replies
Relevance 48.38%

Hi, i have been having problems with a redirect virus and security shield virus. i have used several virus removal programs to remove it and have ran several "fixes" but nothing has worked. Please contact me and I can give you details as to when this all seemed to start and everything i've tried, etc. even my computer guy has been in and changed some things around, but i don't think they realized how deeply hidden the issue might actually be.

thank you,

Answer:redirect virus + security shield virus

HelloSorry for the delay.Could you please list for me, specifically what has been tried already in an attempt to fix the issue? This includes a list of all products ran.~Blade

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Relevance 47.56%

Below is my hjt log. Upon startup I have a reoccuring pop-up that says I have a security problem. If I click it, it tries to download security software. I believe it is the tmpb.exe file and potentially the yyy file directly below in the log (about half way down). How do I fix this problem. I am running vista.

I have McCaffee virus protection which is up to date as well as windows defender. Neither recognizes that there is a problem

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:27:19 PM, on 12/31/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell 968 AIO Printer\memcard.exe
C:\Windows\System32\nvraidservice.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell 968 AIO Printer\dldomon.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Video Chat\DellVideoChat.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\... Read more

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Relevance 47.56%
Question: Shield Pro virus

Original issue: intenet address bar redirects to misc sites. Today, Shield Pro infects seemingly everything. I can't run or access anything in unless in Safe Mode. Did a Malware scan (Quick and Complete both), removed all infected files. Still not fixed. Also ran Spybot, removed files, not fixed. Cannot access the internet to update Malware software. Downloaded RKill (.com, .exe and .scr) on a separate computer (CD). Cannot run any - error message: Windows cannot access the specified device, path , or file. You may not have the appropriate permissions to access the item.

Running Windows XP. What else can I tell you? So hopeful you can help!!

Answer:Shield Pro virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

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Relevance 47.15%

Hello

I noticed the security shield pop-up a few days ago, and have been trying to remove it since. I've followed the removal process from this site several times, both in and out of safe mode, but nothing seems to be helping.

Some of the problems I've been having, that may help you help me
-RKill did not show that it stopped any problems (the most recent time showed one thing in Windows Media Player).
-One of the steps said to "uncheck the checkbox labelled Use a proxy server for your LAN" - mine was never checked
-I've downloaded and run Malware bytes several times. The first two times and kept freezing and I would get the top banner would say "Not responding". Each time it detected something, but it never finished scanning and I wasnt able to remove anything.

The most recent time I tried it outside of safemode and it scanned without issue. The problem is that it took way too long to scan. It scanned for 30 hours and did not find a single issue. I finally decided to stop the scan and ask for help. Do I scan all the disks, or just the C drive? My C drive is ridiculously full with only about 15 GB free out of 224. A family member had been using this computer for a while and never did a defragment. There isnt that much software installed.

This thing is really stressing me out, so I appreciate any help I can get. I've tried system restore but I get error messages when I try that. Thank you for taking the time to respond.

.
DDS (Ver_2011-... Read more

Answer:Security Shield Virus

Update: I'm not sure if this is a result of running DDS, but the real time scanning on Mcafee has been turned off. When I click to turn it on, it just turns back off.

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On my other laptop which is a acer that is running windows vista and has a Intel Pentium Dual CPU T2310 @ 1.46ghz and 2gb of ram I have had the security shield virus and have tried to use spyware doctor to remove it but the virus will not let me setup the program. So I can not run it and i don't know enough about the virus to remove manually on my own, So if someone could give me step by step instruction that would be great.I have also ran malware anti-ware and microsoft security essentials scan and it did not pick up the virus.

thanks

Answer:Security Shield Virus

Hi,

You should post in the Virus/Trojan/Spyware Help Forum for assistance by a trained analyst.

Make sure you follow THESE STEPS carefully before posting in the Security Forum.

Regards,
Reventon

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Relevance 47.15%

I am running McAfee Virus Scan and Virus Shield (The one that come with Microsoft Plus! 98) and When ever it loads it seem to make my computer run really slow and sluggish. Is there any way of improving this.

Many Thanks
 

Answer:McAfee Virus Shield

yes there is. remove mcafee and get one of the other free antivirus products. mcafee uses a lot of space in a computer and causes nothing but problems for lots of people. anyone whos tried it and had problems will not recommend it. hope this helps you.
 

3 more replies
Relevance 47.15%

Hello,

Was hoping i could get some help from someone regarding a virus on my computer. Need help removing a virus called "security shield". I backed up all the files on my computer i need backing up. I cant connect to the internet at all. Someone please help, it would be greatly appreciated!!

Thanks a bunch!!

Answer:"security shield" virus

DownloadFSS Checkmark Internet Services Windows Firewall System Restore Security Center Windows UpdateClick on "Scan".Please copy and paste the log to your reply.DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report Please download GMER from here(doesnot work on 64 bit OS)http://www2.gmer.net/download.phpTemporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.

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Relevance 47.15%

I have a Security Shield Virus...things keep popping up telling me that I have a number of viruses and that they want me to purchase there anitvirus for $79.... Everytime I try to restore my computer, disk cleanup, etc.... it comes up and says that the file has a virus...it wont let me download anything.... IS THERE ANYTHING I CAN DO TO GET RID OF IT??? Thanks
 

Answer:Security Shield Virus

Hiya cstiffey,

Proceed as follows

Step 1

Please download Rkill and save to your Desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If you get an alert from the rogue that RKill is a threat, leave that alert open and re-run RKill again.

Step 2

Please download Malwarebytes Anti-Malware and save it to your desktop.
Alernative D/L mirror
Alternative D/L mirror

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
Please save the log to a location you will remember.
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to r... Read more

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Relevance 47.15%

remove security shield virus
 

Answer:security shield virus

Welcome to Major Geeks!

Could you please explain the reason for your post.
 

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Relevance 47.15%

Ive just seen it on downloads.com.Is it a full av like avg,or can you run it alongside it.And do you guys think its any good.

Answer:aol active virus shield

Looking into Active Virus Shield? reveals that it's an AOL branded version of Kasparsky 6 with a few features cut out, perhaps a few too many for my taste. click here as such it is a full AV product and should in no way be run with another such as avast! or AVG. Here are a few user reviews click here It appears to be a years license, what happens after that is unclear. It may be that you renew FOC or maybe AOL intend to have their all singing all dancing, do it all package click here up and running by the time the Kasparsky license expires.Despite the reduced feature list another very respectable freebie to choose from, well done AOL.

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Relevance 47.15%

I am currently using Active virus shield free version but it wont update itself, i keep getting error messages while i try to manualy update it, anyone else having this problem, or could it be a virus which wont let the programme be updated

Answer:Active virus shield help

Marg 7 just after doing a bit of browsing if i am right AOL are no longer updating the free version of AVS. hopefully someone will come along in a minute and tell us that all will be well soon.If not i will download the six months free version from Kaspersky.

4 more replies
Relevance 47.15%

please help. my daughters computers got the SECURITY SHIELD VIRUS... I cant seem to see her screen clearly because its logo is blocking the screen.....can someone help me step by step to remove from my her computer.......thank you very much
by the way the comp that has the virus is win7

Answer:''security shield' virus

Hello,Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

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"We're Sorry! AOL Active Virus Shield is no longer available", is what the download site says, but where can I go for a still functioning AVS to get my updates ?

:major :major
 

Answer:Active Virus Shield ???

Hi

With a bit of a run around as the link on the activevirusshield site takes you to a listing in which Kaspersky is the AOL Virus Shield then following the link to download that seeing as its listed date was June 2007 which suprisingly takes you back to the its now not available, but looking at AOLs security help the McAfeeŽ VirusScan Plus ? Special edition from AOL is the update and still free if your a AOL user http://safety.aol.com/isc/BasicSecurity/
 

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when i open active virus shield a sign says " ATTENTION: some protection services are not running"
i am having some problems with this virus scanner. should i just delete it and get a new one?
thank you for your time

Answer:Active Virus Shield

I've never used Active Virus Shield so can't really comment on it, but I think you'll find most people here recommend either AVG or Avast (both have free versions).

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Hi any help getting rid of 'Security Shield' virus would be welcome. This is on our tower p.c. I've took it back to allow it to work as we couldn't access internet at all as it was.
I'm really eager to do this myself but new to all this
Would appreciate any help available.

Answer:Security Shield virus

Hi

Follow the guide given here

http://www.bleepingcomputer.com/virus-removal/remove-security-shield

Let me know if that worked

good luck

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hi-on the bottom of my screen a message keeps on coming up that says something like "threat signatures are out of date". so i go to update and once it runs it says "update failed: cannot assign requested address".it keeps on repeating this-Selecting update source ftp://avs2.kaspersky-labs.com 11/27/2006 8:00:27 PM Update finished with error: cannot assign requested address (0x8947700E) 11/27/2006 8:01:28 PM thank you for your time

Answer:Active Virus Shield

hi-on the bottom of my screen a message keeps on coming up that says something like "threat signatures are out of date". so i go to update and once it runs it says "update failed: cannot assign requested address".it keeps on repeating this-Selecting update source ftp://avs2.kaspersky-labs.com 11/27/2006 8:00:27 PM Update finished with error: cannot assign requested address (0x8947700E) 11/27/2006 8:01:28 PM thank you for your time I see that you are using Kaspersky. Good choice! Anyways, Kaspersky has support forum which might help you better with the problem.http://forum.kaspersky.com/index.php

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How do I uninstall My Saftey Shield? It is driving me crazy!Edit: Moved topic from Win 7 to the more appropriate forum. ~ Animal

Answer:My Safety Shield virus

Are you sure it isn't 'My Security Shield'? It is important that you have the exact rogue name.If it is actually Security and not Safety Shield take a look here: Remove My Security Shield (Uninstall Guide)

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Could it be true that, after Kaspersky which came in first, AOL Active Virus Shield which came in with exactly the same rating of 99.62% is now the second best AV, at least at "the overall ability to find a virus"?Apparently it is, according to a recent review - 'And The Best Anti-Virus is ...' - at Cybernet Technology News:http://tech.cybernetnews.com/2006/09/04/an...t-antivirus-is/ Like many, I'm extremely wary of AOL, but since this new AOL AV is a Kaspersky product I guess it could be true.But could there be a hidden catch ...?Whatever the case this review seems worth looking at by those of us involved in fighting the good fight against the baddies.Best to all,scratcher.

Answer:Aol Active Virus Shield Now The Second Best Av?

Here is another comparison for a differerent point of view. http://www.av-comparatives.org/

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My son wants to install this on his computer.Could someone give me a bit of info on this.I have never dealt with this program before.Is there a proper way to install this?He says it's part of Kaspersky antivirus.I decided to check here before letting him install this.

Answer:Aol Active Virus Shield

Do you have AOL on your computer now? AOL is free but it is heavy with Ads. There are other free antiviruses available. It is recommended to ONLY have one antivirus program installed on your computer to avoid problems. The way I understand it the free Kaspersky that AOL offers is not fully functional. The link below is to a list of free programs. The top of the list is free antiviruses.http://www.bleepingcomputer.com/forums/topic3616.html

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hi there - i have windows xp. i run avg virus scan, and have removed viruses with it. if i run the scan now it says there no viruses, but every now and then a window will pop up, (at random times) "avg shield" that tells me i have a trojan virus in a system restore file. how do i get rid of this and why isnt the virus scan showing it? thanks for any help.
 

Answer:Solved: avg says no virus but avg shield says there is one

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Please help remove a virus that manifests itself as "My Security Shield" in various pop-ups, shortcuts, system tray, browser redirects, etc.

Attached is DDS and GMER as instructed. I had to run only "Sections" for GMER as my computer kept shutting down during the suggested settings - even in safe mode. Thanks for your help!


DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by awillis at 10:52:37.75 on Thu 08/05/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.1635 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: My Security Shield *On-access scanning enabled* (Updated) {455B6613-7317-412A-B1A5-056B8A552B9B}
FW: My Security Shield *enabled* {BD07A6A5-D58F-40FC-9493-4C58CAB1BAEE}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\amontoya\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar =
uInternet Settings,ProxyOverride = ... Read more

Answer:Virus - My Security Shield

Hello awill,

It will require more than 1 round to clean the system. Please stay with me until given the 'all clear' even if symptoms seem to abate.


Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT- Save ComboFix.exe to your Desktop

====================================================


Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to our sticky topic How to disable your security applications


====================================================


Double click on combofix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




Once the Microsoft... Read more

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Hello again, Anyone have a bit of time to help me clean out a virus? Security shield has gotten into my machine, and I am tired of taking my pc to the help desk to have it wiped and reloaded. This malaware closes my security essentials and prevents me from reopening it. It creates false virus scan results and pop ups that direct me to a website that sells their antivirus program.
Idealy, I want to create a lean mean virus killing machine. I bought this pc used with AVD free antivirus preloaded. Its been a while, but I think I removed that and installed microsoft security essentials. I run XP pro on a pentium 4. Need more info? Let me know. Thanks!

Answer:another security shield virus

Boot the PC into safemode with networkingDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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I have a VAIO laptop with windows 7 OS. Over the last couple of days I have had messges coming up saying I need to activate "My Security Shield", the program looks Microsoft ie the right colors and format etc but the way it is comming up I don't think it is. I have my trusted AVG 9 installed and I ma happy with that I don't want norton, Macafee or any of the others. I am trying to stop the program coming up but can't find where it is installed can anybody help me to eliminate the pop ups. Is anybody else having the same problem with Win 7?

Answer:My Security Shield - MS? virus? - Win 7

click here

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My notebook is infected with a "Security Shield" virus and I can't get rid of it. What can I do?

Answer:Security Shield Virus

Hello and welcome.Please follow our Removal Guide here Remove Security Shield or SecurityShield (Uninstall Guide) .You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

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Hi guys,
I was just sent an email with the attachment 'Surprise.exe' and as I recognised the email address I stupidly opened it. It installed 'Security Shield' on my PC which kept popping up with bogus trojans etc.
At first I couldn't get rid of it so did a c:drive search for files modified at the time of the email and found the directory WuRedir had a new subd. \9482F4B4-E343-43B6-B170-9A65BC822C77 which contained the WuRedir.cab and .xml. When I right-clicked on them it seemed to send an instruction to Security Shield to send me a new message so I opened my Windows Task Manager and watched which file jumped up when I clicked. The answer was 723053684.exe which I turned off, searched for, found and deleted.
For now this seems to have stopped the problem.
Is there anything else I should do to protect my PC - other than not allow me to touch it!?

Ta.
Mark
 

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I followed the guide step by step in your Security Shield removal guide, using malwarebytes. Upon restarting, the security shield scan started as it had before taking all of the necessary steps. I am an online college student so it is EXTREMELY IMPORTANT that I have this removed ASAP!

Thank you in advance for your help!

Mike

.
DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 9.0.8112.16421
Run by -3 at 12:57:10 on 2012-08-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3767.2875 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Window... Read more

Answer:Security Shield virus!

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

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Hi Geeks. I don't want to enter a debate about AV's. I just read a separate thread and appreciate everyone's opinion, but that's not why I'm here today.

I've been using AOL's (Kaspersky) Active Virus Shield since it came out and I'm very happy with it (no need to debate AOL's questionable EULA either.) Everyone has their opinion and that's great; I don't need dissuaded.

The problem is downloading the AOL Active Virus Shield...it might no longer be available. I recommend this to all of my friends and anyone else who asks, but today I went to the source site (activevirusshield(dot)com) and it says AOL Active Virus Shield is no longer available.

rolleyes When I first installed my AOL AVS, I downloaded it from here. BUT>>>after several tries I never got an activation key. I went to the source (mentioned above), downloaded from there and got the key and everything was and is great.

The app is still available here at MG as Kaspersky Active Virus Shield and I just tried to install it on a secondary computer, but as before, no registration, and hence, no activation key.

Would somebody PLEASE verify for me if Active Virus Shield is now indeed dead in terms of new installs.

PS...my installation still updates, so I'm gonna hold onto it as long as it does, but I'm really hoping someone can verify for me that it's gone for new users and if possible, how long will support continue for those o... Read more

Answer:Active Virus Shield

AOL recently (and quietly) actually discontinued the free "Kaspersky Based" Active Virus Shield.

About a year or so ago, AOL started offering the "Active Virus Shield" as a free anti-virus package based on Kaspersky AntiVirus. The company has now stopped distributing this software.

The free anti-virus software, which was based on technology from Kaspersky Lab, had been available for the past year on AOL's Activevirusshield.com Web site, but it apparently was pulled some time in the past few weeks or so without any warning or fanfare.

As you mentioned earlier in your post; the Active Virus Shield web page now only shows the information: "We're Sorry! AOL Active Virus Shield is no longer available."

However, it appears that AOL has not abandoned its "free" AntiVirus initiative, but merely switched suppliers. It seems that AOL dropped the free Kaspersky anti-virus, and now offers McAfee product which reportedly provides Virus Protection, Spyware Protection as well as a Firewall.

AOL's free AV product is now McAfee VirusScan Plus, which was introduced last month as part of a new AOL portal, called AOL Internet Security Central. AOL also offers Internet filtering software for parents, as well as identity theft protection and pop-up blockers, through the portal.

Note: Their security page now offers a special edition of McAfee's Virus Scan Plus, free of charge.

Users who want to download and instal... Read more

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Hello, about 1 week ago I clicked on a link in an e-mail and inadvertantly downloaded a virus. It prevents my web browsers from opening, freezes them up, and sometimes I have to unplug the computer from the power supply because it won't shut down. The system I am using is Windows XP on a Dell Dimension 3000. I would appreciate any help or advice you may give me.
Thanks . Janet

Answer:need help with security shield virus

Hello Janet,Please follow our Removal Guide here Remove My Security Shield .You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

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hello

i've been here once before, almost a year ago due to a similar virus problem. today, i just had a windows screen pop up with the security shield saying that i am infected (i know this program is a virus, because i had it (& another version) last year).

i am currently running avira free edition & i thought it was doing a good job, but i guess not.

this notice just poppped up this am, last year i tried to fix these things myself and i wound up with more problems, so i wanted to come here first. since this forum was so very helpful!! i haven't noticed any other problems with the computer yet, but i know the longer this virus sits there, the more problems i will have.

below are my logs. thank you in advance for the help (again!).
here is the dds.txt
--------------------------------

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
Run by Liz at 8:43:15 on 2012-06-26
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1368 [GMT -4:00]
.
AV: Avira Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program F... Read more

Answer:security shield virus help

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

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I am having a hard time removing this malware

it will not allow me to access many items including my own security software.

It pops up constantly telling me that I am infected with 23 viruses and trojans.

all googles bring up scam and to remove it immediately and then stops me dead in my typing to warn me again.

HELP ME PLEASE!!!!

I need to do some banking and other book work and I am freaking out.

thank you and happy holidays

Answer:HELP!!! Security Shield virus

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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Hi,

I am trying to uninstall security shield virus using malware bytes and the instructions i got from this site. When performing a full system scan, malwarebytes keeps on chrasing (I have tried this three times now)..Does anyone know why and a solution for this please?

Thank you

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How do I remove resident shield virus?

Answer:resident shield virus

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!If you have since resolved the original problem you were having, we would appreciate you letting us know.In the upper right hand corner of the topic you will see a button called Watch Topic. By clicking this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.I ask that you please refrain fro... Read more

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AOL have released a free AV kit based on Kasperesky Lab software (which is very good). I've got no idea what it is like, but it doesn't need bundle any AOL rubbish it seems

http://www.activevirusshield.com/antivirus/freeav/index.adp
 

Answer:Active Virus Shield

I use Zonealarm security suite which uses Kasperesky Lab antivirus so it is very good, Although i would be very cautious if i were downloading this from AOL...

Theres bound to be something in there somewhere and i wouldn't want anything no matter how small on my pc from AOHell.....
 

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Hello,

Hoping you can help me rid this laptop of this Security Shield pop up. I cannot run dds.scr, the program runs, scans, then when the log starts to appear, the Security Shield pop-up occurs, window goes away before i have a chance to copy it. Thanks in advance for your assistance.

Answer:Secuurity Shield virus

Greetings kj1004 and Welcome to the Forums,

Please try booting to safe mode and run it there. Post back your results. Thanks!

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Has anybody here tried the new free anti-virus softwares by AOL Powered by Kaspersky Lab?

http://www.activevirusshield.com/

I really hope that I can get some commnets on it.

Answer:Anybody here tried Active Virus Shield?

No, never tried it. I think i'll just stick with the well known, effective, proven software such as ewido, spybot and ad aware.

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On my other laptop which is a acer that is running windows vista and has a Intel Pentium Dual CPU T2310 @ 1.46ghz and 2gb of ram I have had the security shield virus and have tried to use spyware doctor to remove it but the virus will not let me setup the program. So I can not run it and i don't know enough about the virus to remove manually on my own, So if someone could give me step by step instruction that would be great.I have also ran malware anti-ware and microsoft security essentials scan and it did not pick up the virus.

thanks

Answer:Security Shield Virus

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Any good, as I have been using AVG 7.5 antivirus for a while now but after my computer picked up the MBS bill trojan AVG would not update so i deleted it and downloaded AOL Active virus shield updated it ran a full scan and it found three infected files all of which i deleted and the computer now seems fine. Fingers crossed.My question is do many users of this forum use this AOL programme and it is any good compared to the other free antivirus programmes.

Answer:AOL Active virus shield is it ?

I used it for several months (until I restored my OS, which had AVG) and would have no qualms about using it again.It seems to be very light on system resources, is easy to use and very well behaved.It is actually Kapersky antivirus, rebadged and with a few features removed, which means it should have a good detection rate, but no antivirus will catch everything.If I had problems with AVG, I would happily install AOL antivirus again, in preference to Avast, or Antivir (which used to be my favorite, before they messed around with it).

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Hello i tried a couple of anti spyware and it says it cant remove Memory Shield and Bowser Home page Shield anyone know how to remove them, Thanks...
 

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