Computer Support Forum

HP ENVY Sleekbook 6-1100 se hinge is loose

Question: HP ENVY Sleekbook 6-1100 se hinge is loose

I recieved my HP ENVY Sleekbook 6-1100 se 2 years ago. I was very careful with it and never dropped it. About a year after, the corner near the right hinge began to come loose everytime I open and close the laptop and it is getting worse.The hinge itself looks like it is starting to break also. I searched and I see that HP offered after warranty repair since its a commen issue in this kind of models.

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Preferred Solution: HP ENVY Sleekbook 6-1100 se hinge is loose

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I tried to close my laptop last night upon finishing my work and it resisted and made a cracking sound with increased pressure. Found hinge ajar and seperation of laminate over hinge connection point on the RH hinge. PC working OK but unsafe to position or close screen due to probablity of further damage. Searched "hinge problems with HP laptops and found multiple threads on forums to this problem. This posting is closest fit. I am past warranty coverage and the laptop has been well cared for...padded case, usually used at home on desk so I'm inclined to assert that this is a design or material flaw and would like help in repair from HP. Can anyone help: 1) repair assistance from HP; both in quality repair and cost 2) how to best repair or utilize PC on my own.Post Mortum

Answer:Very frustrated with Envy Sleekbook 6-1010 US hinge bound/br...

@PostMortum

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have previously replied a post under MarkJ60. I open up a new post to make it visible to all the consumers of HP's products. I have experienced the worst customer service ever from HP. Let me restate my problem here. I own a Envy 6-1010us, bought it back in 2012 October. A couple days ago, when my laptop was turning 1 year and 10 months old, the left hinge snapped off from my screen when I tried to adjust my screen with closing movement, while it was sitting on my desk. No dropping, bumping or even a scratch on my laptop. A well-cared HP hardware broke apart in less than 2 years, with a regular day-to-day usage. What a horrible experience. Even though everything is still functioning, a broken hinge with a cracked screen plastic, now I can't close my lid, can't bring my laptop anywhere other than sitting at home. Of course, I won't complain if it's my fault on misusing it or on a cheap product. But, we are talking about a couple hundred dollars laptop, an American branded HP product. If you do some searchs online. You can see all the complaints on the broken hinge of Envy series laptops, especially the left hinge. Amazon, pcoworld, and even this HP "official" support forum have tons of complaints on the same thing. Still HP doesn't admit it is a design flaw (as expected), and decided not to stand behind its products. Instead, making money out of the repairs, where the hinge might break again in near future. If you search for other... Read more

Answer:Envy Sleekbook 6-1010US left hinge broke apart

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

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Recently, the left hinge has become loose on my HP Envy after having it for over a year and a half with no issues. While my warranty has expired, I have discovereed that this is a common manufacterer's issue for this product, so I was wondering what options HP offered for this problem since it is not the fault of the customer.

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I have kept my Notebook with great care and have never dropped or bumped it. After a yaer I noticed that the right side hinge has become a bit loose and within 3 months it has become quite loose. At the moment it seems to be manageable to fix the problem but I am afraid that in some time it might pop out of the plactic body. Is there a loose screw that can be tightened? What should I do to prevent more damage to the hinge and body?

Answer:How To Fix HP Envy Right Side Loose Hinge

@naumanmajeed

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have recently noticed that the hinge on my computer is coming loose, and I am wondering if anyone else has experienced this or if it will cause further damage? I would like to get it fixed but I can't find contact information except for computerized assistance, and I'd rather talk to an actual person. I'm not on warranty anymore, but I have seen that other people have gotten this issue resolved without paying, even with expired warranty. Would anyone be able to help me with this problem? Thanks

Answer:Envy 15 x360 loose hinge

@kletson

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I am wanting to know about how to get in contact with the hp repair to fix my hp envy 15 screen hinge is loose if i try to move the screen it seems to get worse.













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Answer:hp envy loose screen hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Hi, It seems that others have had this problem with a loose hinge too. My screen started fading to white (with faint vertical lines). At first I could jiggle the display and the display would correct but over time it's gotten worse. My computer runs fine otherwise, but I need to use an external monitor or I can't see anything. I'm suspecting a loose connection but can't find a good video showing how to fix this. My computer is no longer under warranty. Any advice or help pls?

Answer:HP Envy 15 loose hinge and display fading to white

@RhondaRS

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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Hello, The hinge on my HP ENVY TouchSmart 15 has been loose (or broken?) for quite some time. It caused the bottom of my laptop to split open on the side which has the power button (left side).  The laptop was not dropped or damaged in other ways, before I knew it I noticed the issue. First I noticed the screen feeling loose, but only recently I paid closer attention and saw the hinge was loose. Other than the hinge issue, the computer is in good condition and works great. I would hate to lose it because of the hinge. From reading the forum, it seems to be a very common issue with this particular type of laptop. Therefore I am wondering if anything has or can be done to help us who have encountered this issue. Thank you!

Answer:HP ENVY TouchSmart 15 loose hinge and split bottom

@hithere_m

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I bought my Hp envy about 18 months ago and a few months ago the hinge started getting loose and I noticed that a few screws were missing. This was a few weeks after It had come back for repair for a bios issue and recently I noticed that the actual bottom plastic was starting to crack and eventually the plastic was sticking out and I struggled to push it back in like I usually did. Ive seen that this issue is extremely common with these laptops and most have said in the HP forums that its a design issue. So I don't want to continue using the laptop in case something major gets damaged. Ive seen in other forums that some users have had there laptops replaced but all im wanting is a quick easy fix. Thanks

Answer:Hp envy loose hinge and base loosening and cracking

@Yusuf786

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hello HP,I am experiencing the same issue in regards to my cover not closing and catching on the left hinge and a screw rattle noise coming from inside the laptop.  Any help would be appreciated.  Thank you, Jose Mesmar

Answer:Envy Touchsmart 17 left hinge loose screw rattle inside

@SharkTech

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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Hello,Im new in the community. I Just notice a couple of days ago my laptop as some loose Bolts and the hinge on the left side is coming Up. The laptop is woking perfectly besides that.  Its going to make 2 Years now in March that I own it, my warranty is Finished. Althought I was thiking about extend it because it just finished a couple of months ago. Any ideas how can I fix this problem? Thank You

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I have a HP ENVY M6 SLEEKBOOK. Everytime I turn on my computer it ask for an administrator password. I dont know it. After guessing it gives me a disabled code: 55577033. Can someone help with this Thanks  











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Answer:HP ENVY M6 SLEEKBOOK

Hallo, Please try this code: 40455015 to unlock

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I have tried everything. i am reasonably confident its not malware, virus or spyware as I have run everthing from Panda to Sophos to Malwarebytes and they all come up clean.  I am running windows 8 and I have tried every trounbleshooter and manual process out there.  There are 2 items that I just found out that got deleted and they are the ROOT\BLUETOOTH_DEVICE\0000 and Sorry not ROOT\AUDIO......         its  ROOT\MEDIA\0000
Which I know is probably the issue but I do not have any idea where to find a clean version of those or if that is indeed the case.  
 
Can anyone help?

Answer:No sound on my HP Envy m6 Sleekbook

Sorry not ROOT\AUDIO......         its  ROOT\MEDIA\0000

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When  I strat or restart my  Hp Envy TS M6 k125dx sleekbook  I don't understand why  it restart or start only when  very fast I first press  on esc repeatly and after  on  Enter key.I was not like that at the beginning . How can I fix it ? 

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Please forgive me if I asked this question before, but this old brain can't remember so well anymore. Anyway, as the title says I have 6GB of RAM and I'm wondering, since 8.1 seems to want more power, if I should go up to 8GB. Would it give me better speed, responsiveness, overall better functioning? I would really like to know because I don't want to waste money if I don't need more memory. Again, thanks for all your help!

Answer:Does My HP Envy m6 Sleekbook Need More Memory?

We need to know your hardware specs. While the motherboard may physically support more RAM, the chipset may not. Also much depends on the memory architecture used by your motherboard. If your motherboard uses "triple-channel" memory architecture, your memory modules must be installed in matching threes (3 sticks, 6 sticks, etc.). If your board supports dual-channel, you need to install your modules in pairs of matching sticks (modules).
Also, we need to know how many memory slots your board has, and how the memory is configured now to see where we are starting from.
Do note that 6Gb is a fair amount and my recommended minimum for triple channel boards.
Finally, depending on how your current 6Gb is derived (for example, it could be 3 x 2Gb or 1 x 2Gb + 1 x 4Gb) and what your board supports, you may need to toss 1 or more of your current sticks.

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I purchased a Hp Envy Sleekbook 6-1126sa back in January. About two months ago whilst i was opening my laptop the left hinge snapped off. Does anyone know where i can find replacement parts or where i can fix this problem. I have been told to send off my laptop to HP in Germany where they will find out if they can fix the problem but nothing is guaranteed?! is this the only option? thanks 

Answer:HP ENVY Sleekbook 6-1126sa

11/5/13 - Jeff reached out to customer

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The battery of my laptop has died and it will no longer power without being on the charger. I understand my laptop has a 3-cell, 5.0WHr 4.52AH Li-ion battery, but since the HP website no longer has 2013 laptops listed, I was hoping someone would tell me what battery they offer (if they offer it) that is compatible with my laptop. Thank you.

Answer:Envy m6 Sleekbook battery

HP will not carry a battery for it any more and we are going to have to go into the aftermarket, which is not a problem.  It's an internal battery so you need to remove the back cover.  Battery you need: 3 cell, 50 WHr 4.52 AH Li-ion battery 715050-001 Manual See p. 32 for instructions.  Genuine battery: https://www.amazon.com/715050-001-HP-SPS-BATT-50WHR-4-52AH/dp/B01BK2U6LO/ref=sr_1_1?ie=UTF8&qid=1484...Please let us know where you live (county) and there are going to be many options. We can also likely find you an instructional video.  If this is "the Answer" please click "Accept as OSlution" to help others find it.    

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The right hinge broke on my ENVY m6. Now the left one is about to go. The waranty is up and I have noticed that this is a common problem with this product. I should hope that there has been a recall on this. HP should at least repair the issue free of charge (waranty or no waranty). I take great care of my things and my computer is no exception. Please give me advice on this one. I am extremely disappointed at this point.

Answer:Broken right hinge. Left hinge about to go on my ENVY m6

Hi @NeiCe , I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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Hey Everyone, My laptop has got a crack in the display glass. The display is perfectly fine along with the touch, however i want to replace the upper glass so that it becomes normal and i can use it for presentations and other things. I have tried getting hold of the digitizer but it seems like no body has it. Official partners, service centre guys, local/chinese products. No one. Can you suggest me what to do here?  Thanks

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My laptop started first with intermittent charge, I thought it was a issue of the charger, but after almost a week it started to turns off. After it, I need to connect the charger to wake it up, I couldn't do it otherwise.Please help!HP Envy Sleekbook 14-k002la

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i need to transfer all my data and photos tmy new Notebool 17 x173dx.also is there Bluetooth in my new device.;

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HP website broken, cant find the pages with this model drivers HP ENVY TouchSmart m6-k025dx Sleekbook

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My laptop is not booting up properly; it starts the automatic recovery program on boot and searches for errors. In the end, the laptop always tells me it's failed. I have tried resetting the laptop through the 'Troubleshoot' option that pops up, but it always fails during the process. I've also tried accessing the BIOS on startup but the laptp denies it every time during the boot sequence.  I'd like to know how exactly I can reset my laptop in the event that all other forms of resetting/recovery aren't available to me. Thanks.

Answer:How to do a forced reset on HP Envy M6 Sleekbook?

Hi: I doubt a forced reset will fix the problems you are experiencing, but here is the HP instruction link on how to do a forced reset. http://support.hp.com/us-en/document/c01684768/

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Hi  I accidentally delete the recovery (in drive D), can i know what drivers should i download in order to restore my laptop to factory settings? I have seen plenty of drivers available in the Driver of HP Envy TouchSmart 14-k029tx Sleekbook, do i have to download all of that? Thanks  

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I powered off my HP ENVY laptop for a week while i went on vacation.  When i returned, it wouldn't power-on without the AC power cable.  So i figured the battery lost it's charge over the past week.  I plugged in the AC power cable and i got the message "plugged in, not charging".  I tried my other AC power cable and it gave me the same message as well.  What should i do to troubleshoot this issue?  Is there an issue when you leave a laptop powered off for 8 days in a row?

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I have updagraded to windows 10 after upgradation my hp envy touchsmart m6 sleekbook blink screen on windows 10 each time when charger plugin. Kindly help Thanks in advance!!! 

Answer:hp envy touchsmart m6 sleekbook blink screen

Hey @Waqas10075, I understand you're having some trouble with the display blinking after upgrading to Windows 10. I would be happy to help. Please follow the steps in this document, and get back to me with the results: HP PCs - Blinking or Flashing Screen After Upgrading to Windows 10 If this helps, hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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my laptop cant detect my 5 g wifi at home but my phone can see it. i updated the driver but i still cant see it.

Answer:my laptop hp envy 14 sleekbook 14-k074ca could not detect my...

Hi: According to the parts list for your notebook, it comes with an Intel Centrino Wireless-N 2230 wireless network adapter. http://partsurfer.hp.com/Search.aspx?SearchText=E0M45UA That wireless card is a single band card that only works on the 2.4 GHz wireless band. Specs on the card from Intel... http://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/centrino-wireless-n-2230-...

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My sound was working fine until i uploaded a video on movie maker to edit it and all of a sudden when i played the video it made a loud buzzing noise. At first i just thought it was the video, but then found out it happened to everything that played any sound. Now it wont even make the buzzing sound, it just won't play anything at all. It has a small red x over the sound button on the bottom right of the screen. I have tried to troubleshoot it but it says another driver needs to be installed, I click fix this problem and then it states that there is an error. What can i do to fix this?? please help!

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After the update to Windows 8.1 a while back, the touchscreen function on my laptop went away. Every time i go to see my PC info it says "No pen or touch innput is available for this display". I have tried almost everything I can think of. I have used recovery mode and have even refreshed it. Just last night my touchscreen randomly started working at around 11:00 p.m. and this morning the touchscreen functionality went away once again. I went to my Device Manager and saw that in the Human Interface Devices section there was no touchscreen driver. My laptop has seemed to lost all touchscreen capability and I really need help.Is there ANYTHING I can do????? PLEASEE HELP!!!!! :-(      :-(      :-(      :-(      :-(      :-(      :-(      :-(

Answer:HP Envy TouchSmart Sleekbook 4 touchscreen not working

@Avious_Avi, Thanks for posting. Personally, since you mentioned the touchscreen worked before Windows 8.1, I would do a Windows refresh: http://support.hp.com/us-en/document/c03538721 You can also try updating the drivers of the product to try and get that functionality back.




**TechWars**Please click the "Thumbs-Up" on the left to show appreciation. Please click "Accept as Solution" if I helped you out.**TechWars** does not work for HP

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My sound was working fine until i uploaded a video on movie maker to edit it and all of a sudden when i played the video it made a loud buzzing noise. At first i just thought it was the video, but then found out it happened to everything that played any sound. Now it wont even make the buzzing sound, it just won't play anything at all. It has a small red x over the sound button on the bottom right of the screen. I have tried to troubleshoot it but it says another driver needs to be installed, I click fix this problem and then it states that there is an error. What can i do to fix this?? please help!        

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Hi ! i had install windows 10 ( 64 bit ) on my HP ENVY Sleekbook 6-1058er but as i see windows doesn't provide full set of drivers ( it doesn't find chipset driver untill i install it ).also i connot find it drivers on HP site http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-6-Sleekbook/5269347/model/5276483 it says "Windows 10 drivers may be available through Windows Update"Could anyone say where can i download drivers?thank You in advance !

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I'm pretty much a newb  and I need some help... Is the HP Envy Sleekbook 6, unmodified, a computer that comes WITHOUT a CD drive?   

Answer:Dumb/Simple Question - HP Envy Sleekbook 6

http://www.cnet.com/laptops/hp-envy-sleekbook-6/4507-3121_7-35339027.htmlStats do not include optical drive

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Hallo everyone, So this model has an internal battery so of course all the other help finding the serial number is basically useless. I am just wanting to know if I need to get my laptop a new battery due to the recent recall... Since I honestly don't fancy having the risk of it (and all my schoolwork) catch on fire. Though I am sure no one does. Basically any help is help, I just want to check to see if it is part of the recall since I know I bought it in the time frame of the recalled batteries. Thanks a bunch, Skyefer

Answer:HP ENVY m6-k000 Sleekbook Battery Serial #?

Hi, Please remove the batterry, it has a whole bunch of information on it including s/n, p/n and reguration information. Regards.

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Question: Hinge is loose

How should I go about fixing a loose hinge? I looked it up online, and found various tutorials for other types of HP laptops, but not my specific product. For this, ill give the full name just in case:HP ENVY x360 - 15-u111dx (ENERGY STAR)Is there a specific tutorial for my type of laptop? Edit: I forgot to change the subject and it wont let me delete the post, so I hope this doesn't get lost

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Question: loose hinge

I have a spectre with a loose hinge that flips back, and every time this happen the computer shuts off. Can i get this repaired?

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Question: Loose hinge

I am having trouble with one of the hinges on my spectre 360 it is loose and wiggles, any way of getting this fixed?

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I'm running out of options. If anyone can help, I'd really appreciate it. Ultimately, the machine just won't boot. Here is the background. I was trying to upgrade my RAM by using the second slot. I checked all specs and went with 4GB DDR3 from one manufacturer. After install, it ran for a bit, recognized the RAM, but soon crashed my machine. I rebooted, and later it crashed again--complete shutdown, went black, power off. At this point, I noticed it was getting hotter than usual so I thought the RAM might be incompatible in some way.  Purchased RAM identical to the type in the machine already. Installed it. Worked fine for a while, then it all went sideways, very sideways.  Machine won't boot at all. I just get "selected boot image did not authenticate".  Took out "new" Memory.  F2: ran hardware tests. Memory passed. Disc test passed, both quick and Extendeded test.  Tried going to BIOS and disable secure boot and enable Legacy support. That didn't work. I switched that back.  Made Windows 10 boot disc USB. I can get to all the screens. None lead anywhere. Can't find Recovery or Save Image, or anything. Opened up machine and unplugged and reseated HD. I've tried so many things, I probably tried other things I've forgotten as well... One thing I don't know is if the hard drive tests test flash memory and HD. Does anyone have other ideas? Despite the hardware test, is my Hard Drive just br... Read more

Answer:HP Envy touchsmart sleekbook 4 "selected boot image did not ...

 One more development. In the Windows Install process, I was able to see the HD volumes and Partitions. It looks like the HD is still readable? So, in order not to lose my data, I don't think I'll reinstall Windows.  Still, I'm not sure how I'll get this machine to boot, or what the issue might be.  

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Im using an HP Envy SleekBook 6-1090 ee and its Brightness Keys not are not working.Its brightness is at its maximum by default therefore puts constatnt burden on my eyes.Please advise?

Answer:HP Envy Sleekbook 6-1090 ee Brightness Keys not working in W...

Hi,Download, save install this:http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-ENVY-Sleekbook-6-1000/5269347/model/527...Restart system.Additional Drivers: http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-Sleekbook-6-1000/5269347/model/5273154RegardsVisruth

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I turn on my laptop one day to find that it shows the hp logo, screen turns black, then it completely turns off, and turns on back again only to repeat the process. I have a video i uploaded to my YouTube channel if anyone is confused with my problem. Please help. My channel is StarliAA.

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i m having automatic repair problem..i hve tried to do system recovery but tht too is not working..i hve tried startup too but tht too failure... plz guide me wht to do?? everytime blackscreen with a cursor appear..

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Hello Everyone New to this forum. I have one question. I have hp envy touchsmart m6 sleekbook k025dx laptop which came with 8 GB ram and 750 GB Harddisk and Core i5. So i upgrade RAM to 16 GB and HDD to SSD (500GB). Can i Upgrade Processor to Core i7. If yes Please send me the link for Amazon so that i can buy Thanks













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Answer:hp envy touchsmart m6 sleekbook k025dx Processor Upgrade ?

@BurhanAfridi Hello;Allow me to welcome you to the HP forums! While YES, you can "upgrade" your laptop to an i7 processor, it is NOT a simple process to do this. Attached is the link to the Service and Maintenance manual for your model laptop:  http://h10032.www1.hp.com/ctg/Manual/c03935332 On page 1, you will see a list of compatible processors. On page 47, you will see a list of systemboards containing each of the processors. You have to replace the entire systemboard, not just the processor. And, as you can see, there is a lot of work involved in doing that.

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HP Envy touchsmart sleekbook 4-1115dx first off harddrive failed so I put a smaller one in to see what else was wrong. Got it up and running on  Windows 7 because there was no windows left on the old drive . I want to see what all is wrong before buying a harddrive. I did get some download from the site and then nothing it all went away. I don't have the assistant so that will not help. Will they be back?

Answer:HP Envy touchsmart sleekbook 4-1115dx no drives on site?

Hi, Please come back later. HP is updating many web pages now. Regards.

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HII come here as the last possible chance of getting some help with this problemso a few weeks ago my laptop audio jack input stopped working, well the sound comes out only on the right side and on the left side i can hear it very very low like nealy nothing. i tried nealy eveything form (  unninstalling all audio drivers, trying diferents headphones, unplug the audio board, i actually bought a new audio board but the problem still there. some people on internet told me its something to do with the audio balance but whaever i do with the audio balance it wont change at all. so i dont know if is theres any other reason for this to be happening or my mother board is broken which i doubt.Please if someone out there could help me out I`d be very very greatfull Thanks 

Answer:HP envy sleekbook 6-1126sa sound coming from just one side o...

Hi Ledbroke, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv2700 Notebook and having sound issues when headphones attached. Here is a document on troubleshooting audio problems with external speakers, headphones, and HDMI sound devices. Under the two quick test section it shows you how to troubleshoot headphones. Hope this helps. Thanks

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I have some damage to my LCD screen, not under warranty. Anyone know of a place i can get it fixed for not a boat load of money? Thanks!

Answer:Screen Damage on HP ENVY TouchSmart m6-k022dx Sleekbook (ENE...

Hi, No available from Amazon:     https://www.amazon.com/725455-001-HP-TOUCHSMART-SLEEKBOOK-Complete/dp/B01B01KCP0 Probably you need to source from eBay using part number or (please keep or bookmark the link):     http://partsurfer.hp.com/Search.aspx?SearchText=E0L06UA And you can replace yourself using information from the second manual on the following link:          http://support.hp.com/us-en/product/HP-ENVY-m6-Sleekbook/5375391/model/5447423/manuals Regards.

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battery not in recall but same as ones recalled. the battery bracket only had 2 of the 4 screws it should have had like they knew it was going to expand. it warped the case damaged one circuit board and would not boot up because it would power on for only 5 seconds. wondering how to contact hp to let them know they have additional problems with soft case batterys.

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Hi, I want to change video dedicadet memory, from my BIOS, but I don't no how. Can anyone tell me how I can do that? 

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ive tried resetting to factory settings and resetting my wireless router it works if plugged into ethernet cord so y not wireless?
 

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HP ENVY Sleekbook 6 PC. update KB 3156421 continues to download on a daily basis. Stops at 57% then undo's changes. Killing me!!!

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I've purc hased  and installed 16GB RAM in the two available memory slots. Only 8GB is visible (upgraded from 4GB). The HP Envy Sleekbook Maintenance and Service Guide HP Envy TouchSmart c03599931.pdf says on page 2 that the system supports 16GB RAM. When I go into the BIOS setup, I cannot change the amount of memory, which shows only 8GB. How can I see all 16GB?

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Question: Loose Laptop Hinge

I notice my left laptop hinge is loose, as the screen has become wobbly and it is starting to become harder to open or close it. I am scared if I do not fix this the continous stress on the hinge will eventually cause the lcd screen to fall off the hinge and that if I do not fix this the other hinge will wear out faster by having to do all the work of the loose hinge.  I have looked everywhere online and could not find a video of how to get to the screws on my laptop.  Any help would be greatly appreciated, thanks. 

Answer:Loose Laptop Hinge

@Mordo58 To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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Question: loose screen hinge

My Spectre x360 has a loose hinge and some times when I move my screen to the back I feel like the left hinge is go to the back. I bought my Spectre x360 from the middle east but I live in the United States and I called the customer service and they told me that they can't help me because I did not buy me laptop from the U.S.  and they told me that I should call the middle east customer service. So I called the Saudi Arabia customer support and they told me that I should be in Saudi Arabia to get help, and the problem is that I am not going back to Saudi untile the end of 2017, is there anything you could help me with to get my laptop fix ? 

Answer:loose screen hinge

@alhamad1994

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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The left hindge on my laptop is loose. I do not feel comfortable using it in tablet mode because I am concerned the movement will further agrevate it. It is limiting my use of my laptop which I use for my business. Can you please help me? Thanks,Lalania

Answer:Left hinge is loose

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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I have had my HP Omen for about 8 or 9 months and slowly the hinge is becoming loose on the screen. So basically if i grab the screen to tilt downward it will move about and inch forward before the grips the hinge and start moving. LIkewise if I hold the laptop by its base and tilt it back and forth the screen will loosely flop back and forth about an inch without affecting the position of the actual hinge. Please advice me on how I can rectify this. I plan to have the computer for at least 2 or 3 more years. Best regards, Scott Georgson

Answer:Hp Omen Loose Hinge

@scottgeorgson

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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The right hinge on my M 30 is to loose. I have tryed to dismantle the keyboard without succes, what to do?

Answer:Hinge on Satellite M30 is loose

Hi there,

the problem is that you cannot repair it only by tighten some screws. If the hinge on this model is loose then you will need new hinges and to exchange them, the whole machine must be disassembled since the hinges are partially under the palm rest and on the lcd installed.

So, if you want to fix that you should search for an technician which can fix it. Better solution would be to contact an authorized service partner:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Good luck

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Hi HP, Product Name and Number:            HP Pavilion g7t Notebook PC  LX514AVOperating System installed (if applicable):       Windows 7 64-bitError message (if any):         NoneAny changes made to your system before the issue occurred:Routine updates from Windows I'd like to start off by saying that I am a big fan and a good customer of your laptops! I had been enjoying my Pavilion but unfortunately, that was short-lived. Even though I am a very caring user of electronics I was surprised when one day the left hinge for my Pavillion's lid came loose (I think a screw might have fallen off). From researching online I understand that this issue has been happening, a lot, to others as well. Before it gets worse and affects an otherwise well functioning computer, if you could please fix this issue. Before this issue occurred to my Pavillion, I have been regularly recommending HP laptops to family and friends. Going forward, as well, I would like to do so. I hope you are able to expeditiously fix my Pavilion's issue. 

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Question: Loose hinge X41T

After owning my X41T for almost three years, the hinge has become loose. It wobbles back and forth about 1 centimeter and spins free if not at lock. Does anyone know how to fix this problem?

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Question: left hinge loose

The left hinge is very loose, when i open and close the laptop it pops in and out and when rotating the screen somethimes the creen scrapes the body , the lid also soesnt sit perfect because of the hinge (all same problem diffrent symptoms

Answer:left hinge loose

@eddiesketti10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

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Hi guys, Would like to ask any of your beloved T400 starting to develop slop or 'play'  on the top of the LCD after opening the Thinkpad already ?

Answer:T400 hinge getting loose

The Thinkpad hinge are renowned for its toughness any play or sloppiness in a new hinge, means problems, even my old 4 year old already dead T42 have no play in the hinge whatsoever. My T400 does not have any play in the hinge whatsoever.  I had a hinge in mine T60 replaced under warranty due to the play, and now it is wonderful once again. 

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This is how I fixed my wobbling screen. My laptop is almost 4yrs old and it is the Y550p(i7). Within my 4yrs I have dropped my laptop and even chipped my slide nav. Now I have it in desktop mode, because my iPad replaced it in portability. The problem I had was screen not staying open in the position I wanted, because of the loose hinge. http://youtube.com/watch?v=fzmjH1rM1DY













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Answer:DIY loose screen / hinge fix

Hi Nicolas,
 
good DIY tutorial...
 
Zehn

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Question: T430s loose hinge

I've had a T430s fpr about 9 months and the lid hinge became a bit loose some months after I bought it. When the lid is open it moves slightly back and forth freely. Is this a common problem? Is there an easy way to fix it without sending it for repair and waiting ages to get it back?

Answer:T430s loose hinge

Hi Ebologna,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing issues with hinges of your Lenovo ThinkPad T430s.
 
Refer the hardware maintenance manual to see how the hinges has to be reseated/replaced.
 
If there is no user induced physical damage, the warranty will cover the issue.
I would recommend you to contact our technical support for assistance.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Best Regards,
Mithun.



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I have a Spectra 360 laptop.  Bought about a year ago.  Although the hinge still holds my screen open it is loose at the internal connection.  One side came loose first, now both sides move about 2 mm.  Is there anything I can do? (The loose part is on the keyboard half.  Where the hinge connects to the screen seems tight.)

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Hi- I've had my ideapad since late february. Its been a great laptop and I've generally been very happy with it.Unfortunately, about a month ago the hinge that connects the screen to the base of the laptop has become so loose that the LCD portion of the laptop will no longer stay upright without being propped up against something solid.  I purchased it from Newegg and they don?t except returns after the first month for laptops. Anyone have any suggestions?  Thanks   

Answer:Loose Ideapad hinge

Hi, Bets thing to do at this point is to send the laptop for service, never thought that an IdeaPad would have such an issue. Call tech support and have it repaired or replaced.

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One of the hinges on my two week old Yoga 11s is looser than the other. As I open the lid and push it back, the left hinge rotates somewhat, but the right one stays firm. Finally, once I reach 180 degrees, they level out. I can also equalise them by closing the screen back up somewhat after opening it. It's not a huge difference between the hinges, but I'm aware of it, and it's kind of annoying given i've only just bought it.  Is this single-hinge looseness normal? Is it worth getting serviced, or are both hinges going to be as loose as barn doors in a few months time?













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Answer:Yoga 11s loose hinge

Don't risk it and get it fixed, imo. If the hinge breaks, your computer is useless.

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Question: X230T Loose hinge?

I am constantly moving my computer between laptop and tablet mode.  After all of the twisting, the hinge doesn't seem to be as sturdy.  The screen is a bit floppier.  Does anyone know if there is a way to tighten the hinge?













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Answer:X230T Loose hinge?

Hi Bjc92,
 
Welcome to Lenovo Community Forums!
 
I?m really sorry to hear that hinges of your Lenovo X230T had become loose after continuous switching between tablet and laptop mode.
 
Please refer to pages 67 & 103 in this user guide to see how to remove or fix hinge cap/ hinges.
 
Also, note that the hinges on laptops often become loose through wear and tear and will result in a screen that will not stay in place. In that case, tightening the hinges alone might not help resolve the issue. The hinges may have to be replaced.
 
Hope this information helped!
 
Best regards,
Mithun.





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My T42p has a wobbly hinge (right and left) holding the screen. It runs fine but if I do not get this tightened it may not for long. Please tell me what screws and instructions for what I need to do to get to the loose hinges tightened.Thanks

Answer:T42 with a loose hinge Please tell how to tighten

Have a look at the manual and video tutorial.  

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The right hinge on my Envy 17 Touch Screen has failed, causing the case to become separated and the lid to be nearly impossible to close. This is the second Envy 17 to fail in this way. About a year ago my husband's broke and HP spent nearly three months attempting to repair it before finally just shipping him a new one. This appears to be a flaw in the construction of the hinge assembly, and we have noticed that the newer models, such as my husband's replacement, have a much improved design in comparison. We spent about $1,300 on this computer (it has an i7 Core and 16 GB of RAM) and hoped it would hold up for a while. The laptop was great, but now it has become difficult to use without fear of causing further damage. Thank you for any suggestions.  

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Hi,  The Play/Pause and Next buttons on my Envy Sleekbook won't work. I've looked in the support section for any drivers and I can't seem to fine any related to my issue. Help please.  Product #: CND30504Y7

Answer:HP Envy Sleekbook audio buttons (Play/Pause, Next ) wont wor...

Hi @airpiratet Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I see that you are having some problems with your specialty function keys. I will be happy to help with this put I will need your product number. That one you posted is actually your serial number. Also what operating system are you using?

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My laptop screen goes off randomly sometimes just after the reboot or sometimes 1 hour our two later. the laptop came with window 7 i updated to windows 10, and it works fine, after the windows 10 anniversary upgrade, the problem starts, i tried windows recovery, and end up by reinstalling windows. but it still persist, i perform hp diagnostic but everything is ok no material problem. i went through the hp forum and i tried the presented fix ( install latest hd graphics drivers, and bios update) but the problem still persists.i hope you can help me with this.Sleekbook HP ENVY TouchSmart m6-k022dx (Energy Star)N° de modèle :E0L06UARN° de série :3CI3450FTH

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Battery is Expanding / Inflating Destroying Laptop From The InsideBottom screws have pulled apart and keyboard is disfunctional. BIOS System Information:Notebook Model = HP ENVY 4 Notebook PCProduct Number = A9G89AVSerial Number = CND23009LPSystem Board ID = 1894Primary Battery SN = 03064

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I power up my DV7 laptop but the screen doesn't come on readily. I noticed that the left hinge near the power button is not stable. It appears to be moving rather than pivoting. If I move the screen a bit, it comes on. Any movement of the screen causes it to either flicker or go blank. I connected the laptop to a external monitor and it works okay.Can someone tell me what might be inside the laptop that would cause this? Is there a switch or contact that tells the system that the laptop is open? I hesitate to try opening the back or to send it out for repair before understanding what I', facing. This machine also has a tendency to run hot. Is that the norm? Fan seems to be working but I put a cooler underneath just in case. Anyone out there have experience with this type of problem?

Answer:HP DV7 hinge by power button is loose.

@EXPLORERRUSS

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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My left hinge makes cracking noise and has become loose. I have to press it close to the base because it separates. My screen, i have to be careful with because it doesn't wantot stay at the angle I like due to the weak hinge. Can you please assist?

Answer:HP 17 Laptop Left Hinge Loose

@S_Washington

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I've had my y550p for 8 months now, and I just recently started noticing a huge ammount of wobbling. I just called in customer support to send it in for a fix, but the guy wasn't very clear on whether or not I could remove my harddrive before sending it in. He just said remove the battery and a/c adapter. I'm pretty sure I can remove the harddrive but I just want to double check to make sure. Also, After my warranty wears off, I eventually want to be able to fix a wobbly screen myself. Does anyone know where I can find a set of instructions to tighten the hinges?

Answer:Lenovo Y550p loose hinge

back-up your data to another hdd or dvd.i do not suggest you to remove the hard due to technical support has to control it.http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/y550-hinge-issues/m-p/225650http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Y510-Replacing-Hinges-Howto/m-p/236524#M2339...

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.The left side of the screen is moving and its awkward because it wont close properly. Has this happened to anyone?Does anyone know how to fix it? Like where to open and screw something that possible loose? Or is it broken? :/













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Answer:Y560 Screen/Hinge loose

can you upload some photos?

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Hi,So recently i started noticing that my hinge on my spectre was loose. Whilst i decided to try look past the issue and use the laptop normally, over the past couple of days the issue has magnified and i have noticed that it is at the point that when my laptop is closed. The screen doesn't align with the base.I haven't dropped it, nor have i excessively open and closed the lid or even for that matter used the 360 degrees tablet function.I am still well within my warranty and was interested in seeing as to what my options are, given the amount i spent on the laptop.Regards,Dylan

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The screw on the back under the right side hinge has become loose and fallen out twice.I put it back in the first time nice and tight and tightened all the other screws. It just fell out again!  This is with gentle handling.  And it took less than a month to wiggle loose.Would using a little Locktite blue on the screw when I put it back void my warrantee? 

Answer:Y50-70 loose bottom screw under hinge.

No, the use of Locktite blue won't void the warranty and is probably a very good idea since this is a reoccurring problem. Be sure to just use a tiny dab on the threads.

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Don't know what name to give it, the display, the screen - the clear plastic you look at - has come loose on the right side so now I have dust inside/under that cover that won't go away.  I've found lots of references to bad hinges but no others with this problem. And of course, my warranty expired 5 weeks ago. Any ideas?

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Is it normal for some of the hinges to be slightly loose on the yoga 900? I wasn't sure since not all of them are loose. Also, I have one of the caps on the edge loose as well which I can take off and put back on (without it falling off easily). Not sure if it's worth sending it in... still on warranty. There is no cracking sounds etc. though and it is working properly.

Answer:Yoga 900 Hinge Loose Cylinders?

It might be best to send it in to get the entire hinge replaced under warranty. See this thread about the same issue on a Yoga 3 Pro where Amy of Lenovo suggested this course of action:
 
https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-3-Pro-Hinge-end-cap/m-p/2025331/highl...

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The center part of the hinge on my Lenovo Yoga 3 Pro, which I've had for about 4 months, has come loose. It wouldn't really bother me much except that it's really sharp and I have cut myself on it. Is there a way to put back in myself or what can I do?













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Answer:Lenovo yoga 3 pro hinge loose

My advice would be to get it serviced under warranty...

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I've had my Y550 for about 3 months now and everythings been fine with the construction of the computer. However, I bought this computer because the screen hinge on my last computer slowly broke down to the point where it was difficult to keep the screen in one position because it flapped around so much. Now, only 3 months in, the screen hinge is loosening quickly,, and moves back and forth over an inch, or several degrees. I thought this was a good computer. Now I'm worried the same thing that took 3 years to happen to my old laptop is going to happen within 6 months on this one. Is this fixable with a quick fix or can i send it in on warranty?













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Answer:Y550 Loose screen hinge

probably it is fixable on warranty. please contact lenovo support for more information and shipping issues.

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I purchased a Lenovo X220 Tablet through my High School. Its a great computer, but really built horribly. It is not even 7 months after having it, and my screen is starting to get extremely flimsy. I have heard there is a way to fix this, love to! Thansk!

Answer:Loose Tablet Screen Hinge

if what you mean by flimsy is wobbly screen hinge, then you would need to send the laptop in for repair.

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The left hand hinge on my wife's HP Spectre X360 is loose. It looks like the right hand hinge is taking most of the weight and the screen leans slightly as a result of this. It has been like this for a number of months, but is starting to get worse. Unfortunately, I didn't report it previously and the warranty ran out just over 2 weeks ago. My concern is that not only is the left hand hinge getting looser, the additonal weight on the right hand hinge will lead excessive wear and the risk that this hinge will fail as well. is there any way HP will repair the faulty hinge, as it appears to be a known issue.

Answer:HP Spectre X360 Hinge loose

@keybaud

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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 The right hinge of my HP pavillion m6 1035dx entertainment notebook pc. What is the most economic way of fixing this simple issue. I figure I would go straight to HP as, business to customer, to ensure a better customer experience that is more frictionless with less obstacles. I bought this laptop as manufactured refurbed and assume maybe the hinge was loose in the first place because I have kept good care. I plan on upgrading the internal hardware as well but I need to make sure that the hinges and rest of external casing is dexterous and durable. Moreover, I can't find a reputable third party that I trust. So, I am going directly to HP. Please reply to me and give what options I can use. I figured I can just send my Laptop to HP and HP fixes it and sends it back or if there is a reputable third party HP can recommend. However, I strongly believe that HP is a better option in both HP and my interests. Third party is just a middle man that costs more not only for me but as well as for HP. Thus, no need for a middleman and I strongly believe in a simple customer experience and customer relations. otherwise, HP will be tarnished in customer service. I can't even talk to a representative about my issue. At least, from my experience on the Website and is just forums. Please reply back on my hinge issue it is a very simple task and should be easy peasy on a two way road of customer to brand image. 

Answer:right Hinge is loose on HP pavillion m6 1035dx. What is the ...

@KCarpio13

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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After I have been using spectre x360 for a couple weeks, I noticed that the hinge is quite loose particularly at 90 to 180 degrees. And I can wobble it at some point without using any force. Moreover, when I hold the base while the screen is more than 90 degrees and shake the notebook a little bit, the screen will bend far to the back. It looks like the hinge is too loose and can not hold the weight of the screen. Is there any way to tighten it?Thanks.

Answer:Loose hinge on Spectre X360

@johster
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar

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Hi, I bought my HP Spectre x360 on February 1st, 2016. In the past few weeks I have noticed that both hinges have become loose and pull away from the lower portion of the computer. I am worried it will break completely in the next few months. I tried going to the support page on the HP website but contantly get a 404 error when I select my computer model. This was a large purchase for me and I am not happy that this premium product is having hardware issues in less than a year.

Answer:HP Spectre x360 Hinge Loose

@JStearns

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, I've noticed over the past couple months that my laptop's hinge on the left side was coming apart, which was concerning. I just recently realized that this was not my fault, but instead that 2 screws on the bottom Near the hinges are actually missing. I don't know if they have always been in there or if they fell out, but according to these forums, replacement screws won't work because the part they screw into is broken or something? My warranty has been up for awhile and I don't really know what to do about this to get it fixed? Any help would be great!











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Answer:Screws missing and hinge loose

It is a 15t-j000 series laptop which lets me find the right Service Manual, at least.  15t-j000 Manual You need this part:  (2) Display hinges (includes left and right hinges, left and right hinge covers, and leftand right hinge brackets    720548-001 Hinge kit $20.26 on eBay Page 55 shows that the screws are Phillips PM 2.5 x 5.5 screws You can buy 15 of the screws for $1.86 here: http://www.laptopscrews.com/M2.5x5.htm See page 59 forward for removing and accessing inside the screen panel to replace the hinges.  If this is "the Answer" please click "Accept as Solution" to help others find it.  

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 Hi,  I have noticed that the hinges of my laptop are relatively loose, compared to when I first bought it.I still have no problems using the laptop, but loose hinge is not the most pleasant thing for a laptop.  Is it covered by warranty?Or, can I tighten the hinge by myself?  Thanks in advance.

Answer:Loose Hinge - Can be repaired under Warranty?

How loose? Depending on the region of the country, this may or may not be covered under warranty.The hinge has to be swapped, it can't be tightened.

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Hi. It just happened by itself. How to remedy this? Mind the laptop is working fine and it's possible to squeeze the parts back into their position with the fingers. http://i517.photobucket.com/albums/u340/Kolobolo123/loosehinge.jpg

Answer:X121e loose hinge as on the picture

the hinge mechanism cracked the casing, usually squeezing the split casing won't help with the problem.

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Hi: I received x1 carbon touch in late December. First I ran into touch screen issue. This issue was fixed by running a calibration program I got from my internal Lenovo support. Yesterday when I opened the laptop I heard a cracking noise and the hinge separated from the cover and screen is also loose. The screen is not cracked and laptop still works.Whenever I open the laptop the screen separates from the bezel. I push them together and they snap but always separate when I open or close the laptop.I showed it to my technician at work and he told me that warranty will not cover this issue as it is physical damage.There was not physical damage to my X1 carbon touch. Now we have to pay for new lcd bezel, hinge kit and rear LCD cover. These may be expensive and I have no way of knowing if this will happen again., After using Lenovo PC's for the past 10 years this is unexpected. I saw one more person who can the exact same problem. Let me know if you have any suggestion for me.

Answer:x1 carbon loose hinge bezel

Had the same problem on my daughter's X1 Carbon Touch (34xx). Disassembled per the hardware manual to see what was wrong. Turns out that the two right-hand-side hinge screws had detached from the cover because the brass fitting into which they were screwed had become separated from the cover (they were just wedged into a plastic hole), effectively freeing the cover. Not impressed with the design. Am investigating brass-to-plastic glues...

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My Asus laptop is a few months old and the screen hinge seems to be getting looser and looser. It's not falling over or anything, but definately not as steady as it once was - you can wobble the screen a bit backwards and forth when it's up.My laptop is very similar to this:click herebut I'm not sure how to tighten up my hinges as I can't find how to get to them - presuming that it's loose hinges rather than just worn hinges.It's not a problem at the moment but I'd rather make sure I can fix it now, and if I can't do myself, send it off while it's still in warranty.Any help would be appreciated,cheers.

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I have a t440sHinges have become quite loose.Are these still covered under warrantyonly 1.5 yrs old.Being told by lenovo its not covered. 

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