Computer Support Forum

Can't create a Windows 10 recovery drive; required files missing...

Question: Can't create a Windows 10 recovery drive; required files missing...

When I attempt to create a recovery drive, I receive the message, "We can't create a recovery drive on this PC. Some required files are missing."

I found a suggestion to enter the following at an Administrator command prompt:

reagentc /disable

reagentc /setreimage /path \\?\GLOBALROOT\device\harddiskX\partitionX\Recovery\WindowsRE

reagentc /enable

... where X is the number of the C drive, and the partition number of the system setup. Now for me, it is harddisk0 and partition2 because I have an EFI partition at the start of my system disk. However, when I execute

reagentc /setreimage /path \\?\GLOBALROOT\device\harddisk0\partition2\Recovery\WindowsRE

I receive the message, "REAGENTC.EXE: The Windows RE image cannot be stored in the specified volume. Use the RETAIN command in DISKPART to prepare the volume and try again."
Before I do try using the RETAIN command in DISKPART, is this actually likely to fix my issue or cause me more problems? Is there another easier way to go about creating a recovery drive in the first place?

After experiencing this, I have to say that it is little wonder that very few people have bothered to create a recovery drive for their Windows PC. It can obviously be a lengthy, complex process involving the command prompt, etc.

Thanks for any info.

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Preferred Solution: Can't create a Windows 10 recovery drive; required files missing...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Can't create a Windows 10 recovery drive; required files missing...

You can create a Clone Image of your computer and save it to a USB HDD using Macrium Reflect.

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I have been trying to create a Windows 10 recovery drive with Back up system files to the recovery drive checked. When I first tried, it would fail giving me the message  "We can't create a recovery drive" with the added info "A problem occurred while creating the recovery drive". 

Then I did a clean boot. It got a little farther and started writing to the USB drive but got stuck at maybe 15%. It failed and said some files are missing.

I have a Dell Inspiron 15 7000 series 7559 laptop with 2 hard drives. A 128 gb ssd where Windows is install and a 1 tb data drive. The main drive has 4 partitions: 100 mb - System, 16 mb MSR, 118 GB - Windows C: and 450 mb - Windows RE Tools partiton. The data drive is D:.

The SSD is GPT and the data drive is MBR. 

I think it may have something to do with it not being able to find winre.wim. Could the problem be with the bcd file winre reference. Could that be why creating the usb fails?

When it fails, the usb has the following folders: boot, efi and sources with files: bootmgr, bootmgr.efi and reagent. Each of the three folders have a few files in them for bcd or for Dell scripts in sources.

Any help would be appreciated, thanks.

Answer:Can't create a Windows 10 recovery usb drive. Some required files are missing

You might run a System file check on your install.  Open an administrative command prompt and type:
sfc /scannow
Report if errors are encountered.
Also in the command prompt type the command below and copy and paste the results.
reagentc /info
Since you appear to have altered your partitions, it does not look you have any OEM info (images, etc.) included.
If you uncheck the box to copy backup files, will the recovery drive complete?  If it does complete, how much the drive space was used.  How large is the USB drive?

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So here my situation; I built my own PC last year and I've done several OS upgrades in that time frame. First I started with windows 7 basic which I then promptly upgraded to 7 ultimate because my university offered upgrades for $7. I then upgraded to 8 when it first came out and then 8.1 too. I put a new SSD in my PC and copied all my 8.1 data on to it I then turned the old SSD in to a second boot drive for OS X. I?m having problems with 8.1. I wanted to create a repair drive to hopefully root out and fix whatever is causing windows explorer to crash. It?s not a virus I've made sure of that. I have a feeling whatever caused this happened when I upgraded to 8.1 and then copied over the SSD. i also have no idea what my product key is for 8.1 pro i just found the email microsoft sent me with my windows 8 key if that helps but i have no disc.

when i followed the instructions to make a recovery drive it told me that some of the required files are missing and to use a windows installation disc or media which is a problem because all my windows 8 upgrades have been done online. what do you guys suggest?

also my PC currently doesn't have a disc drive i removed it because i only ever used it to install windows 7 basic(i think).

Answer:required files missing cant make a recovery drive

Take a look at those posts for more info.

Windows 8 and Windows 8.1 ISO - Download or Create

How to download Windows 8.1 ISO with a Windows 8 key.
How to download the Windows 8.1 ISO

Activate retail Windows 8.1 with Windows 8 Product key.

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Hello.My wife and I recently got her mother a new computer and I received her old laptop for free. I have ordered new ram and an ssd to upgrade the computer to make it more usable for my needs. I went to do a full system restore so I could easily get her information off and put mine on, but she didn't get a recovery disk when she bought the computer. I went to go create recovery media on a usb, and it says that there are required files missing. I checked out the hdd and there appears to be no healthy recovery partitions on the drive. I am willing to buy a new windows key to install onto the ssd, but I am worried that I will not be able to find all the drivers necessary to make the computer run properly again. If it were a computer I had built that would be one thing, but I am not sure of all the components in this laptop. I am also concerned with that option because the bios does not appear to give me control of boot priorities, and I read that some bios's have the windows key attached to them. I am looking for any advice that you can give on my situation.Thanks in advance.

Answer:Upgrade to ssd, missing recovery disk/required files

SluRpiii Hello;Allow me to welcome you to the HP forums! First of all, you report using Win10, but since this PC did not come with Win10 preinstalled, there is no way to get recovery media for that OS for this PC. Second, this PC came with various OSs preinstalled, the most recent being Win8.1 -- and unfortunately, HP does not provide Win10 drivers for this PC.  So, if you install Win10, you will have to struggle with installing Win8.1 drivers in compatibility mode, and while that MIGHT work, there is no guarantee, and if any driver upgrades fail, you will be left with a PC with some functions not working. If this PC came with Win8 of Win8.1 preinstalled, the product key is embedded into the UEFI firmware of the motherboard and restoring it using HP Recovery Media will automatically reuse that key.  Problem is, that HP does not appear to stock the recovery media for this PC anymore. You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html---------------------------------------However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.---------------------------------------&nbs... Read more

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Can't create a Recovery Drive with System files. I get the error msg "A problem occurred while creating the recovery drive" so I created one without the System Files. I want to get on the list so; hopefully, Microsoft, will have a fix soon and I can get a good Recovery Drive. The Windows 10 upgrade installed clean and all my applications are running fine so I figured it would be a good time to make a Recovery Drive. I have Backup running to a LAN disk but as I understand it, that only backs up user files.

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Hey everyone!
Just a few details:
Laptop: HP dv2050us
OS: Windows XP Home SP3

So I was downloading a trial version of nero and my entire computer decided to hate me. I'm pretty sure it was a virus. It changed my registry somehow and has deleted important files to ensure that the computer works.
I'm running XP home and the cute little log-in window doesn't come up anymore (it's just the boring username: password:). Also, I wasn't able to access any of the files in the control panel -- it said I was missing rundll32.exe (I downloaded that and put it in C:/WINDOWS/system32) -- so it works now.

I want to just stick my recovery cds into my computer, but when I do, my computer doesn't read them. I've checked the device manager, and CD-ROM is not there, but I have the option to boot from my CD-Rom drive when I look at my BIOS.

I don't know what to do :(
PLEASE HELP!!

Answer:CD/DVD-Rom Drive missing and System Recovery files missing

First thing you're going to want to do is back up any files that you want to keep. Since you can't use your cd drive in windows, you'll have to use a flash drive or an external hard drive. Just copy and paste the files you want to keep onto the storage device (I suggest you do this in safe mode if possible and that you don't copy any (large) folders as there might be hidden files within them that are infected).

Once you've gotten all your files backed up, you have two choices:

1) Follow the steps here and start a new thread in the Virus/Trojan/Spyware Help forum (be patient as the analysts are very busy and it can take a while for them to get to you).

2) Wipe the hard drive with a program like dban and reinstall Windows (this is a good guide on how to reinstall windows; if you don't have the disk with all your hardware drivers that came with the computer, then you should also download all the drivers from the manufacturer's website and save them to a cd/flash drive/external hard drive to help speed up the process; if you go this route, you will also have to reinstall any programs that you currently have on your computer).

You could also try to run a repair install of Windows, but, if it really is a virus, then that probably won't help all that much in the long term

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Is it possible to create recovery disc files on an external hard drive?  I tried using the Lenovo Recovery System from the Start menu (Windows 7) but it says it requires 30 DVDs.  My external hard drive is connected, but it doesn't display in the drive drop-down.  (I'm not a hard drive person...) Thanks.

Answer:Create Recovery Disc Files on External Hard Drive? IdeaCentre K 330B (Desktop)

I don't recall if the original OKR that came with my K330B could back up to the external drives, but I did a clean install Win 7, and download the OneKey Recoery 7 from Lenono.  The 'new' OKR 7 does allow the external had drifve back up.

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I finally broke down and bought a modern laptop Asus A55A (K55A) and installed Ubuntu 12.04 in a dual boot situation. With the nefarious secureboot and other such nonsense Windows 8 install met with an untimely demise. However, I have the files left on the recovery partition (copied to my 16gb usb) and need to make an install disk. My only issue is that I can't find a way to do it in Ubuntu as all the tutorials I find assume that Windows is installed. Is there a way to make a bootable Windows 8 install usb or iso from the files on the recovery partition-without using Windows to make it? I would love to re-install Windows 8 and then setup a stale dual boot.

Answer:Create Windows 8 USB from Recovery Partition files

Interesting, I have never tried that.

Can you post a screenie of the recov partition contents that you already copied to usb?

You might be able to make the stick bootable with grub.

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I'd like to make a recovery drive for my Win 10 PC. But when I click "Create Recovery Drive I get an error message that reads "files are missing." This is an "upgrade" Win 10 system from Win 7 Ult 64bit, not quite 1 month old so I don't see how anything should be missing.

How do I make a recovery drive?.

Answer:Missing files when creating Recovery Drive

NEcompute said:

I'd like to make a recovery drive for my Win 10 PC. But when I click "Create Recovery Drive I get an error message that reads "files are missing." This is an "upgrade" Win 10 system from Win 7 Ult 64bit, not quite 1 month old so I don't see how anything should be missing.

How do I make a recovery drive?.



I have the same problem. I have updated my computer from Win7 to Win10 and trying to create a Recovery Drive. I have gone through the Control Panel to Create Recovery Drive, but when I attempt to start the process I get the message: 'We can't create a recovery drive on this PC. Some required files are missing.' What files are missing and where can I get them and install them?

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I try to install Windows 7 Home Premium on an ASUS G75VW notebook - Original OEM dvd which is tested ok on other computers - not a dvd disk issue and I get the annoying error:
Windows 7: A required cd/dvd drive device driver is missing

The notebook doesn't have a dvd drive - it was completely removed for some reason.
It has 4 USB 3.0 only ports. No usb 2.0 ports.
I use external cd/dvd drive. In BIOS I can make the drives working in IDE/AHCI/RAID. My issue is why Windows gives the same error regardless if I use AHCI/IDE setting from BIOS? Where is the logic in this? Also I see all the three hard disk drives on the notebook regardless of BIOS settings except trying RAID because the user don't use it (yes they are really three - 1 ssd and 2 hdd). I will try using the ahci drivers from ASUS and say did they helped.

Answer:Windows 7: A required cd/dvd drive device driver is missing

Probably an anomaly due to the external HD, very doubtful it really needs that driver. Keep the SATA controller set to AHCI in BIOS setup, set HDD first to boot.

Use the lastest official installer for your licensed version from Step 1, written to bootable flash stick with tool from Step2 of Clean Reinstall - Factory OEM Windows 7. Boot the Stick using the one-time BIOS Boot Menu key.

Stick with the steps in the tutorial to get and keep a perfect install. Delete all partitions during install using the Drive Options in Steps 7 and 8 of Clean Install Windows 7 to create and format new as you wish.

Put your network driver on the stick from the Asus Support Downloads webpage for your model PC so if the installer doesn't provide it you can install it to get online, enable Automatically deliver drivers via Windows Update (Step 3) then install all Important and Optional Windows UPdates, with reboots as required, until there are no more offered.

Once installed you can keep the flash stick bootable if needed for repairs. Just leave the seven installer folders untouched in the root of the stick. You can add/delete as many other files or applications as you want.

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I've tried formatting my HDD, disabled Secure Boot, Changed USB ports, tried my ISO on another PC with my USB DVD Drive and it worked fine, also tried downloading the USB Driver online and put on a seperate USB Drive with no Luck. I'm out of ideas so I wanted to come here for some help.

Answer:Windows 7 A required CD?DVD drive device driver is missing

http://download.msi.com/uti_exe/Win7_Smart_Tool.zip

MSI(R) HOW-TO use Win 7 Smart Tool - YouTube

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Today I got a pop up from my ASUS laptop(bought 2 years ago) that said to the effect of, my hard drive is broken. I had been planning to wipe my computer for a while so I started the process. When it got just past the screen to click if i wanted to refresh or wipe my hard drive(i chose the wipe) it said that a "required drive partition is missing" so I cannot wipe it. My computer cannot access internet because of some problem that started today and my windows 8 came already on my ASUS laptop so I cannot redownload it. What should I do?

Answer:"required drive partition is missing" for windows 8 wipe

Why were you " planning to wipe my computer for a while" ??
 
Was this because of problems with the day to day running...?
 
Give me a story about what has happened leading up to this.....

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The recovery media I made for the windows 7 machines are on DVD.  I need to make a copy of Windows 10 in the event I have a hard drive failure on new laptop.  I can find the procedure, it just does not state what size USB drive to use to make the backup.  Windows 10 home.  Whatever I make he has to be able to reload windows 10 in the event of a hard drive replacement.  Thanks

Answer:size required for flash drive windows 10 recovery media

oj1 I would certainly not trust the Microsoft recovery drive function -- as I have seen far too many posts on community Win10 forums where folks found those unreliable. I personally prefer to use third-party Recovery solutions as they tend to be both more flexible and more reliable than any built-in solutions.What I recommend is the following:1) Download and install Macrium Reflect (MR)2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive, USB stick, or DVDs3) Use the option to create a boot USB stick or CDMy experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.I use this all the time and it typically takes less than 10 minutes to do the image backup and about the same time or less to do a restore. Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinPE, and you can then use that to do a restore -- when you can't boot into Windows!Good Luck

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Brand new yesterday Inspiron3668 desktop.
Following advice from Dell to create a recovery drive.
Using a new unused 32GB USB drive. I connect the USB (formatted FAT32) and select Next in the create recovery drive window (Back up system files to the recovery drive is left ticked).
Green bar moving across the "Please wait" window for a few minutes.
Next message is The drive must be able to hold at least 16 GB, and everything on the drive will be deleted.
The Next button at the bottom is greyed out, leaving me with the only option of cancelling.What am I doing wrong please?Any ideas fixes etc. gratefully received.

Answer:Windows 10 Recovery Drive. Can't create one.

Hi johnvictor,Thanks for posting.Here's some information you may find helpful: http://dell.to/2w7Y2Dwhttp://dell.to/2w8ljoL

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Note to Mods: If this is not the appropriate forum please feel free to move it ...(I'm new here) ... Thanks

I recently bought a Dell Windows 8 desktop. I upgraded the desktop to Windows 8.1. I want to create a recovery drive using a DVD rather than a flash drive. (I understand Microsoft wants you to create recovery onto a flash drive rather than a DVD. Not sure why.)

I found several places on the net which discuss just how create recover onto a DVD. They suggest that I do a search on "Windows 7 file" and this will display an option to click on "Windows 7 File Recovery" ... and that will lead me through the steps to create my recovery onto a DVD.

Problem is "Windows 7 File" is not found. How do I get this onto my Windows 8.1 system?

Hope this makes sense........ Thanks for your help.

Answer:Can't create recovery drive on DVD using Windows 8.1

Windows System image has been moved to File History.

System Image Recovery - Restore Image on Computer in Windows 8

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I used DBAN to wipe my hard drive and i forgot to back it up. I do not have the CD for Windows 7 installation, therefore I created a bootable flash drive for Windows 7 64bit. I can't figure out what drivers is needed to continue on the installation. It says: "a required CD/DVD drive device is missing. If you have a driver Floppy Disc, CD, DVD, or USb Flash Drive, please insert it now."

Here is the information on my laptop I retrieved off the website.

HP Pavilion dv6t-7000 Select Edition Entertainment Notebook PC includes:
• Windows 7 Home Premium 64-bit
• 2nd generation Intel? Core™ i5-2450M Processor (2.5 GHz with Turbo Boost up to 3.1 GHz)
• 8GB DDR3 System Memory (2 Dimm)
• Microsoft? Office Starter: reduced-functionality Word/Excel? only, No PowerPoint?/Outlook?
• Intel? HD Graphics
• 750GB 7200RPM Hard Drive
• 32GB mSSD Hard Drive Acceleration Cache
• No additional security software
• 6 Cell Lithium Ion Battery
• 15.6-inch diagonal HD BrightView LED-backlit Display (1366x768)
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• HP TrueVision HD Webcam
• 802.11b/g/n WLAN

1) it get to the "windows is loading files..." black screen (starting from CD/DVD drive)
2) get to the starting windows, with the Windows 7 loading screen thing where the balls of light come together
3) get to the first window to install Windows 7, titled "install windows"
options:
- lan... Read more

Answer:Install USB Windows 7 asks for required CD/DVD drive device is missing

Do this Command Prompt at Startup
In that command prompt:

Code:
diskpart
list disk
exit
Do you see the internal disk where you want to install win7 on (look at size to know)?

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Hi Folks, I'm trying to install Windows 7 32bit from scratch on a M71E - 3157-CTO.  I know my install media is good.  I can't get past this message.  I've searched for drivers...tried all type...nothing. Can someone tell me where I can download the necessary drive to see the hard drive. Rick

Answer:Windows 7 from scratch - A required CD/DVD drive device driver is missing.

Kindly let us know the error message detail and also the hard drive detail you are using.
 
 
Best Regards,
Tanuj

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h guys

i have two computers (1 pc and 1 laptop) that i am putting windows 7 ultimate on. i have a key each for the pc's but not the original disk. i have previousley downloaded a windows 7 disk that worked great. installed straight away on the both systems. both pc's now have viruses due to my mother and brother lol. so i dug out the windows 7 disk today and it's been scratched beyond repair. so i had to download the disk again. however i cannot find the exact download that i had last time but i have tried two seperate dowloads and when trying to install each one i get the error message " required cd/dvd drive device driver missing" it's so frustrating as i know windows7 will install on them as that's what they're running now. does anyone have any ideas what it could be.

thanks in advance

Answer:windows 7 error. required cd/dvd drive device driver missing

Hi -

You need a genuine Windows 7 DVD.

Contact Microsoft --> http://support.microsoft.com/kb/326246

If OEM version, contact system manufacturer regarding replacement media.

After genuine Windows 7 DVD is obtained, wipe the HDD with KillDisk and reinstall Windows 7 -

KillDisk --> http://jcgriff2.com/0x1/killdisk_imgburn.html

Regards. . .

jcgriff2

.

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Hello,
I have a Dell XPS , bought it 2 weeks ago , all good , but when I tried to re-install the nvidia graphics driver the windows crashed, and the boot system was down.Tried to fix it , couldnt , and I didnt make a backup either so I went for the format. At the moment the HDD is clean and when I try to install windows7 i get the following error:"Load Driver:a required dvd drive device is missing". I tried everything that I found on this forum/google related to this problem but with no success.

Any ideas are welcomed , thank you.

Answer:Windows 7-load driver a required dvd drive device is missing

Take a look at these posts:
Windows 7 Installation Errors : Troubleshoot Step by Step
Common Installation Problems and Their Solutions
Questions to use for help with Installation Issues
Tutorial quick reference list for Installing Windows 7
Questions to use for help with Installation Issues

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I decided to test out the Windows 10 Technical preview but a program I need doesn't work with Win 10 TP.
So I decided to attempt a factory reset however when I started the reset it took about 4 hours to do something I don't know what then I entered my BIOS to select the Windows 7 DVD as a boot drive so it loaded up then it come up saying...


A required CD/DVD drive device driver is missing. If you have a driver on a floppy disk, CD, DVD or USB flash drive, please insert now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.

-----------------------------------------------------------------------------------------------------------------------------The problem I have is I don't know if I have done something wrong or anything all I know is I followed the steps given to do a factory reset but now this is happening this has happened before when trying to install Windows 8.1 but I gave up the reason I am trying to go back to windows 7 is because I have been given support from Microsoft to fix the Windows 8.1 install and a program I need to use won't work.

Thanks in advance

Alex Drone HD Taylor

Answer:Windows 7 Install A required CD/DVD drive device driver is missing.

Where did you get your installation media? That happens sometimes when the ISO file is bad or the burn to DVD is bad.

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Today I was investigating something in ThinkVantage Rescue & Recovery since one of my attempts to create a set of recovery discs had gone wrong - I created a Rescue Disc (boot disk) instead of a set of Recovery Disks. Basically, what I discovered is that according to this IBM page http://www-307.ibm.com/pc/support/site.wss/MIGR-68317.html I am supposed to see two options when clicking "Create Recovery Media" in the ThinkVantage start menu group: (1) Rescue Media and (2) Recovery Discs. In the event that a set of Recovery Discs (option 2) has already been created, this option will become gray and can't be selected, however it will still be visible, displaying the text that you've already created a set of Recovery Discs and that your license doesn't allow you to make any more. The strange thing here is that I don't at all have option 2: Recovery Discs, whether active or inactive (gray)! Please find attached the three relevant screenshots: the last one is of my computer (and is in Dutch but shows you that I have only option 1 to select), the bottom two are from the link I provided above and show the distinction between having option 2 active or inactive (gray text). Does anyone know what is going on here? And will this entitle me to a complimentary (in effect, free) set of Resovery Disks from IBM Support (taking into account my warranty has expired)?  I've got an R50p running Windows XP Pro (1832-W1D). [IMG]http://i38.tinypic.com/2r3w1ts.jpg[/IM... Read more

Answer:Missing option to create set of recovery discs in Rescue & Recovery

hello  pvanden welcome to the forums i see that you have not provided the country or the city in which you live pls read forum rules before posting  coming to your system recovery options if you have already created a recovery cd(not rescue media)it might be advisable for you to contact ibm support as soon as possible since you have a valid windows license you may get a set of product recovery cd's for a nominal fee

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please view this screen shothttp://w1funurl.webs.com/whynot-hdd...to make a recovery on DVDs is no problem ,but if I choose to make the image recovery on hard drive ,then ( next ) is grayed out , why ? how can I make it so it creates the image recovery on my hard drive ?why are we not getting email notifications anymore after the upgrade ?

Answer:windows recovery -will not let me create on hard drive

Where is says "On a hard disk" does the drop down arrow on the right reveal any choices?Always pop back and let us know the outcome - thanks

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Hi, I recently bought a T530 with Windows 8 pre-installed. I want to create recovery disc(s). However, in the "Create a recovery media" wizard, I don't have the option of selecting DVDs if tick the option "Copy the recovery partition to the media". I have a bunch of DVDs lying around and I would like to use them. Not to mention that I don't intend to buy USB drive just for this purpose. Any help is appreciated. Thank you,













Solved!

Go to Solution.

Answer:Create Recovery Media Windows 8 without USB drive

Hi chaserman,
 
I understand how frustrating it can be to have media that you want to use for a particular purpose but are unable to.
Unfortunately Windows 8 does not support that recovery option.





Be AWESOME Everyday!Donate KUDOS and Click "Accepted Solution"Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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My computer, Lenovo, gives me the message that it cannot a recovery drive because " a problem occurred while creating the recovery drive." How can I solve this problem?

Answer:Cannot create Recovery Drive for reinstalling Windows 10

I can go through these logs for clues.Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.http://www.bleepingcomputer.com/dow...If we have to run Farbar more than once, refer this SS.http://i.imgur.com/yUxNw0j.gifNote: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) on the Desktop.The first time the tool is run, it makes also another log (Addition.txt). The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.http://www.zippyshare.com/Instructions on how to use ZippyShare.http://i.imgur.com/naG6t2T.gifhttp://i.imgur.com/Vi9ZdIh.gifhttp://i.imgur.com/1IZu5kP.gifmessage edited by Johnw

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Yesterday i have upgraded my HP Envy 15-201TX Laptop from W8.1 to W10. As this is the genuine version of Windows which is only available for 1 Year so I wanted to have a Recovery Disk/Partition. So i deleted the old Recovery Partition(:D) which contained W8.1 given by HP and tried to create a Recovery Partition by myself using Windows Recovery Tool but i'm not able to do it, an error appears everytime i try do it "A Problem occurred while creating the Recovery Drive."
Steps are as follows: Control Panel > Recovery > Create a Recovery Drive
I have checked "Backup System Files to Recovery Drive".

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Ok I bought my ATC-10-UR-10 last year when Windows XP support was ending.  The system had Windows 8.1 on it. I just did the free upgrade to windows 10.  Now when I first got my PC, it wanted me to create a Recovery USB.  I did that as soon as I got the PC. I want to create ANOTHER since I upgraded to Windows 10. Do I use the tool described on this page on Acer's website?   But my question, will this create a recovery USB that includes Windows 10?  Or will it be pulling from some SECRET folder on my hard drive with all the stuff from the original installation of Windows 8.1 that came with the PC? Again, I already did that MONTHS and MONTHS ago!  

Answer:Windows 10: Create a USB Recovery Drive using Acer...

that video is only for system with windows 10 from factoryif you want to create a factory Acer recovery on your system, it will always be with windows 8.1; since your system came with windows 8.1 from factoryyou can create a windows 10 recovery/installation media, using Microsoft creation tool, but it will a vanilla version (no Acer software or drivers but you can download them from Acer support website) http://community.acer.com/t5/Knowledge-Base/Windows-10-Installation-Recovery-Media-Creation-and-Use/...if you don't want to re-install everything from scratch (drivers/software and personal data), you can create a system image (hard disk copy) on an external support (USB HDD) and then load this image using the windows 10 recovery/installation media http://www.tenforums.com/tutorials/5495-system-image-create-windows-10-a.html

9 more replies
Relevance 66.42%

Hi,
 
I am rtying to install windows erver 2008 r2 in my t61p but iam getting
 
A required CD/DvD drive device driver is missing and not able to install.
 
Any help is appreciated.

moderator note: type and os added to subject line.

Answer:T61: A required CD/DvD drive device driver is missing windows server 2008r2

Hi,
 
I am rtying to install windows erver 2008 r2 in my t61p but iam getting
 
A required CD/DvD drive device driver is missing and not able to install.
 
Any help is appreciated.

moderator note: type and os added to subject line.

1 more replies
Relevance 66.01%

I just purchased a Yoga Pro 3 laptop which came pre-installed with Windows 10.  I always like to make a USB recovery drive with my new computers.  For some reason the Recovery Media Creator feature with Windows 10 on this laptop will not allow me to make one stating:  "A problem occured while creating the recovery drive."  Any ideas on how to do so????  Thank you!

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Relevance 66.01%

Brand new laptop, I just received and tried to create a recovery USB drive.  I run "create recovery drive' wizard and got "a problem occurred while creating the recovery drive" error.  I could create a recovery drive when I unchecked "Back up system files to the recovery drive"
I googled the issue and found that it might be related to missing or corrupted install.wim file.  did I get bad laptop??  Tried Dell tech support but couldn't get any support....

Answer:Can not create a recovery disk with system files on Windows 10 inspiron 15 5000 laptop

I have the same problem on an Inspiron 13 running Windows 10. Creating a recovery USB drive always fails with "problem occurred while creating the recovery drive".
Following the suggestion of user "Mogojohn" on the Microsoft forum, I was able to do "Create System Image" by selecting "Settings", "Update & Security", "Backup", "More Options", "See Advanced Settings", and then look for System Image Backup at the lower left. Here is the Microsoft forum thread:
social.technet.microsoft.com/Forums/en-US/e90b650b-49b9-4963-b3ed-6f487d2a7eb7
I backed up the system onto 4 image DVD's plus a System Repair DVD. I restored the system using these DVD's and everything seems to be OK so far.
Restoring this system image does not get you to a factory install, instead it takes you to the system state when you created the system image. But this is at least enough for me not to return the Dell Inspiron 13 (for now).
I would still appreciate it if Dell would explain how to get the Create USB Recovery function to work.

8 more replies
Relevance 66.01%

Because I couldn't get properly running some games like FFOW on my Windows 7 (not compatible) I decided to buy 64bit Vista Ultimate.
But while installation ,required CD/DVD drive device driver missing, message was shown.
I looked at some forums and found was problem also somewhere else for some other people...
I tried couple of things whitch didn't work for me but luckily I found a solution.
Here it is:



Thats what worked for me.

In BIOS setting (while start up press F2) at Advanced Tab there is a SATA Operation:AHCI (not RAID but I don't know, even RAID maight work) and SATA AHCI Mode: I changed from Legacy AHCI to Native AHCI.

As described at Item Specific Help Tab: Native AHCI will load option ROM, but legacy will not.

Before while instalation Wista Ultimate 64 bit on my Alienware x17 aftere while was message shown:

During install "required CD/DVD drive device driver missing"

After changing SATA AHCI mode in BIOS to Native AHCI while setup was soon shown field requiere serial number...GREAT!!!

When instaling I manually reboot couple of times when just black screen with blinking cursor was shown (and nothing was happening...)

Now my Vista 64 bit is fully intaled, thanks to all guys at forums to let me thing and inspired me to find (with a bit of good luck) solution.

I had similar problem like many of you, wish you good luck to make your system working (if you need to)



Jarek

Answer:While instalation Windows Vista 64bit ,required CD/DVD drive device driver missing,

Thank you for sharing the solution and I'm glad that you have fixed the problem

Tom

2 more replies
Relevance 65.19%

Hello, I have just bought a W541, and want to install the supplied Windows 8 on an m.2 SSD.I created the recovery drive on a USB following the instructions in the User Manual, but the recover image procedure under Advanced Options cannot find the USB.During the re-image step, it fails to find a drive with a valid image.I've confirmed using the command window available under the Advanced Options that the USB is mounted Searching these forums, I found the following, which describes a similar problem for a T540:https://forums.lenovo.com/t5/ThinkPad-W-Series-Laptops/Lenovo-W540-won-t-boot-from-USB-flash-drive-T... This implies that the USB should first be formatted with FAT32 before use, which cannot work, since FAT32 only has a maximum 4 GB  partition, whereas when copied to the USB, the Windows 8 recovery drive occupies nearly 10 GB. Is it possible to specify the boot order from insde the BIOS? I could only find an entry under Security about UEFI boot enabling, nothing about the boot order. Can anyone help?Paul    













Solved!

Go to Solution.

Answer:W541: Cannot boot from USB created with Windows 8 create recovery drive

polomora wrote:...
 
This implies that the USB should first be formatted with FAT32 before use, which cannot work, since FAT32 only has a maximum 4 GB  partition, whereas when copied to the USB, the Windows 8 recovery drive occupies nearly 10 GB
...
FAT32 has a maximum file size of 4GB.  UEFI-bootable flash drives are FAT32.
 
Is your drive FAT32 or NTFS?  I'd expect the creation tool to format it FAT32.  Perhaps something else is wrong.  I've seen a few USB 3.0 flash drives that didn't work correctly in some USB 3.0 ports.  Try a USB 2.0 port if your laptop has one, or plug it in via a USB 2.0 hub.
 
Not saying that's what is wrong, just something to try.
 
Z.

4 more replies
Relevance 65.19%

I wanted to do a clean install of Windows 7 Ultimate x64.   I always install windows off my USB drive.  The USB flash drive was created using http://wintoflash.com  I press F12 when I first turn on the W520, and boot off the USB Windows 7 setup loads, I click next, and it says:  "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB Flash drive, please insert it now" What drive is missing?  Usually Windows 7 let's you install no problem unless some funky non supported drive controller is not supported by default. I checked out Lenovo's page explaing how to install Windows 7 from scratch and it makes no mention of having to manually load a driver.http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM006576 Any ideas?   Do I need to burn and use a real DVD to install?  I never had to in the past before on other machines.

Answer:W520 (Windows 7 Clean Install) "A required CD/DVD drive device driver is missing. If you have a driv

You might want to try a more official tool like http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool There are also tools and techniques in the Windows 7 Deployment Toolkit (MDT) that will will build a proper USB stick.

9 more replies
Relevance 63.96%

Hi all

I have an i7 ASUS Ultrabook (HDD is 2xssd in raid0, UEFI, GPT partitions.) which is great but have an issue where wifi profiles don't retain and i'm not too concerned about retaining the data on the ultrabook so after attempting to fix the wifi profiles not saving (Have been through the driver scenario, folder permissions, sfc, etc and no joy) i'm just going to do a clean install from the recovery partition.
Now
I started by trying the recovery methods 8 has built in, refresh the files, but fails without an error and makes no changes. Attempted to do a full restore via 8 recovery also but fails with no error also and then I realized I was actually missing the OEM options (F9 during boot doesn't allow for EMS boot to begin recovery from recovery partition like expected, just boots into normal recovery)
After installing windows 8.1 it no longer allows me to do an OEM recovery via Windows 8.1's built in recovery methods so I created a recovery USB from the recovery partition using the windows 8 tool since the AI Recovery Burner doesn't recognize the partition, the USB recovery creation did recognize the partition and allow me to create the USB recovery drive from this successfully.
When running the USB recovery, the recovery fails with "Required drive partition is missing"
I think this is because the recovery partition is actually a windows 8 partition, not 8.1, and will not work.
Seems like a lot of effort but I want to retain the OEM key and softw... Read more

Answer:Unable to perform recovery - Required partition is missing

Believe i've worked out the cause although not sure how to resolve

I noticed that reagentc would not start, resulting in error 3, I assigned the two hidden recovery partitions, one with winre, and one with the recoveryimage, drive letters and then the service would start. Although when the system is restarted or shut down the drives lose their letters.

When the drives have letters recovery does attempt to begin, but once restarted into RE, since the drive letters go again it falls over and starts RE as if it has been user invoked

I suppose at this stage I need to know how to make these letter assignments permanent until I can complete the recovery

I still cannot recover from recovery media due to the partition missing (suspect reason is above) and the windows is locked error (even with secure boot disabled and bcdedit rebuilt etc)

15 more replies
Relevance 63.55%

Dear All,

My colleague mistakenly deleted all the file from the Windows 7 recovery drive, drive is still there and nothing have been copied in that drive after deleting the recovery files. Machine is HP Probook 4530s. Is there any way to restore the windows 7 recovery reset the system to its factory settings?

Thanks in advance


Regards

Answer:Recover Deleted Windows 7 Recovery Files from Recovery Drive

You might be able to use a free recovery tool like Recuva or MiniTool Partition Wizard. But there are no guarantees that all deleted files will be recovered or that they will be in a usable condition.

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

MiniTool Partition Recovery

It may be safer to contact HP support and buy a set of recovery disks for your particular machine. I'm taking a guess that you are in India?

Contact HP - Office locations | HP? India

2 more replies
Relevance 63.14%

Hello,

We have gotten the Windows Recovery Virus on our computer and spent all of last night following the isntructions on removing it with the steps listed. As of this morning all of the files, documents etc are all grayed out after clicking show hidden files. Also ont he start menu all of our shortcuts are empty.

When opening Internet Explorer now it brings up google and the seach results but then redirects when clicking on any website unless it is typed into the toolbar.

Pasted below is the DDS log. Also the attach.txt log is not giving me the option to zip only to send to the A drive...

Thanks for your help,

Aarika


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Apex at 10:13:09.59 on Wed 04/27/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.43 [GMT -7:00]
.
AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: Norton AntiVirus *Enabled*
FW: ZoneAlarm Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
... Read more

Answer:Windows Recovery/Redirect - Missing Files

We are still having problems with the ie redirect. We also are getting periodical advertisment through the pc speakers with no apparant open windows. We get a popup ie window asking if we are sure we want to navigate away from this page. And...all of our ie favorites are missing.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Apex at 10:13:09.59 on Wed 04/27/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.43 [GMT -7:00]
.
AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: Norton AntiVirus *Enabled*
FW: ZoneAlarm Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Snappy Fax Version 4\... Read more

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Relevance 63.14%

I have ORK 6.0 preinstalled and I created a backup as soon as I bought the machine. The backup worked fine but I can not create recovery disks since the combo box where you are supposed to chose the drive where the backup will be copied is empty. Any ideas? Thanks in advance   

Answer:S10 - One Key Recovery - Select Drive combo box is empty when I try to create a recovery disk

To create recovery disks, you need an optical drive capable of writing to either CD or DVD media [depending on which method you are using]. I don't  think the S10 has an optical drive so you are left with two options. 1) Connect an USB CD or DVD writer and create the recovery disks. 2) Use VirtualCD to create a virtual CD/DVD writer to which you can write your recovery disks and then transfer to another computer I would actually recommend that after you have created recovery disks, that you look into creating a recovery USB instead of having to carry an USB optical drive with you all the time. Since the recovery disk is based off of Windows PE 2.0, you can do step 3 in this article to make your USB flash drive bootable. Then copy all the files on the recovery disk to the USB. If you use max compression when creating the backup, you can get away with using a 4GB flash drive.





\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

3 more replies
Relevance 63.14%

I had a problem with my antivirus program back in the fall and since then everytime I turn on my computer, I get an error messge that reads" A required .DLL file, LTFIL1ON.DLL was not found." Also, there are times when I'm told "Notepad cannot be located".
I recently purchased a digital camera and since I don't have Windows 2000, a USB driver must be installed (on an accompanying disc). I have not been able to install the driver. Could the error message be connected to my problem with installing the driver? Also, I'm told that Notepad cannot be located.
I'm very frustrated at this point and have almost come to the conclusion that purchasing Windows 2000 would be the answer to all my problems with my camera pics.
 

Answer:required .DLL files missing

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Relevance 63.14%

Predator 15  (G9-593) When I attempt to make a recovery media (usb) with the ACER recovery console I get a message about required files being missing and to use my win 10 installation discs if I need to recover. WTF?? Only thing I can offer which might explain this to some degree is that when I first got the Laptop and SHOULD have performed a recovery media creation first up, I instead got too enthusiastic and got right into using it - including taking off a few things like the pre installed Steam.  I don't recall removing any actual windows components - tho I think I did do something with cloud.

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Relevance 62.73%

I am working on my sisters Toshiba L655d-S5055 notebook. windows 7, 3gb, amd v120 processor, 250gb drive. Started with error msg at boot "encountered a problem communicating with a device at startup......". Couldn't get by this error. took out drive, inserted into usb-enclosure, and tested. numerous sector errors. She has also lost the recovery disks I made for her. I used partition software to scan just the recovery partition, and there are no errors reported there. What I would like to do, is to copy to a flash drive, or make new recovery dvd's from this recovery partition; then I can use the coa from the back of the notebook (if necessary) for full install onto a new hard drive. However, I can't use the toshiba notebook for this; I can only use my desktop pc for the xfer; using the toshiba hard drive as a usb external drive, and the toshiba media creator software will not install onto my desktop pc (doesn't give me a reason). I would prefer to go the dvd-route, but flash drive would be ok, too. Any info is appreciated. thanks.
 

Answer:how to create recovery dvd's from recovery partition mounted as usb-external drive

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Relevance 62.73%

I was trying to install ubuntu on my Ideapad Yoga 11s and I accidentally erased my windows parttion. I had not made the recovery disk for windows prior to it. Can someone help me out with recovery files for windows?

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Relevance 62.73%

Hello,

We have gotten the Windows Recovery Virus on our computer and spent all of last night following the isntructions on removing it with the steps listed. As of this morning all of the files, documents etc are all grayed out after clicking show hidden files. Also ont he start menu all of our shortcuts are empty. And when the volume is up on the PC we are hearing advertisements as well.

When opening Internet Explorer now it brings up google and the seach results but then redirects when clicking on any website unless it is typed into the toolbar.

Pasted below is the DDS log. Also attached is the attach zip with the ark file zipped.

Thanks for your help,

Aarika
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Apex at 10:13:09.59 on Wed 04/27/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.43 [GMT -7:00]
.
AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: Norton AntiVirus *Enabled*
FW: ZoneAlarm Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField�... Read more

Answer:Windows Recovery Virus & Redirect in IE - missing files

Hi,Please do the following:Please download Unhide.exe to your desktop:Double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the hidden attributes from all the files on your system. Note: If you had purposely hidden any files, then you will need to hide them again after this tool has run.NEXTDownload ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Co... Read more

40 more replies
Relevance 62.32%

i installed win 98 se on dual boot today everything went fine until i was installing drivers not sure wether it was raid or lan drivers.now when 98 boots up after the boot magic screen it goes black then says windows registry or system ini file refers to this device file but the file no longer exists if you deleted it uninstall application or reinstall application (i did not uninstall anything or delete anything) (vnetsup.vxd)press any key to continue.when i do get same message this time file (vredir.vxd) then (dfs.vxd)then after a little wait it boots to desktop but just before it puts the icons on it says (unable to load msnp32.dll cannot find file some of microsoft networking may not work. does anyone know what .vxd files and how to put them back.also i cant find msnp32 dynamic link library on the win 98 disk to replace it any ideas welcome darren p.s. win 98 seems to work ok without these files but the black scxreen is anoying and slows down booting

Answer:win 98 missing files help required guys

Try extracting the missing files you have named from your Win 98 CD through System File Checker. Although you can't see the files in a search they are probably there -just hidden

8 more replies
Relevance 62.32%

I've been having this problem for 2 weeks now, Every time I tried opening Itunes it would say Itunes can't run because some of its required files are missing. Please reinstall Itunes. Well I've reinstalled it a number of its and it kept giving me the same error message. Then I found a program Revo Uninstaller and I got everything dealing with Itunes and apple off of the computer and then reinstalled it. It worked but once the program was closed it wouldn't open back up and gave me the same error message. Any ideas?
 

More replies
Relevance 62.32%

This “HowTo” provides information and instruction how to create a USB recovery media flash drive using the Toshiba recovery ISO image files or Toshiba Recovery discs (DVDs)

To create a USB recovery media flash drive, a USB flash drive with at least 16GB disk space is suggested (depends on the size of the ISO images or recovery discs).

Note: Since 2015 the ISO layout has changed and a different procedure must be processed to create the USB media. The new recovery media type can be identified by the names of the ISO files.
More info: http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm

More replies
Relevance 62.32%

Hi, I am trying to create a recovery drive on a new ThinkPad Yoga 15, but that is failing because the recovery partition seems to be empty. - Computer Management > Storage > Disk Management shows 3 hidden partitions. All three are 100% free (empty). - Control Panel > Recovery > Create a Recovery Drive throws error "We can't create a recovery drive on this PC. Some required files are missing. [...] use your Windows installation disc or media." - The laptop shipped without any installation disc or media. - Running >reagentc.exe /info throws "Operation failed: 3. An error has occured". - Running >sfc /scannow results in "Windows Resource Protection did not find any integrity violations". Where are the recovery files, and how can I create a recovery drive on this system? Thanks.

Answer:Recovery Partition Empty & Can't Create Recovery Drive

The better part of a month later and still no reply from Lenovo Support? I would appreciate a response. I paid a lot of money for a device that does not work as advertised. Thanks.

2 more replies
Relevance 62.32%

My Laptop came preloaded with Windows 7 Home Premium and I would like to create system recovery disks. I have a drive labeled RECOVERY (D. How do I create recovery disks from this drive?

Answer:Need to create system recovery disks from RECOVERY (D:) drive

We know nothing about your laptop, so it's hard to say. Who made it?? What model?

You probably have to access some program, either from a choice in your list of programs or through a particular keystroke during the boot process. Look in your list of available programs for something related to recovery or consult your manual.

9 more replies
Relevance 61.5%

The Create Recovery Media button is not present on the Lenovo Care menu of my Thinkpad SL500 with the Windows XP downgrade option. I want to create my own Windows XP recovery disks so that I don't risk the Lenovo recovery disks putting Windows Vista on my Thinkpad SL 500. I have searched for the RRMedia.exe file in the c:\programfiles\lenovo folder and its subfolders, but the result was negative. How may I create Windows XP recovery disks for my Thinkpad SL500?

Answer:Missing Create Recovery Media menu button

you can only create recovery disks of the os that is currently installed(so you cannot make xp recovery disks when vista is installed). If your machine did not come with windows XP recovery cd's you could order them from lenovo?

1 more replies
Relevance 61.5%

hey all,

yea i'm the newb here but i really need some help.
so here's the situation:

- i've got three disks
disk 0: 60gb
disk 1: 160gb
disk 2: 60gb [via USB external])

- i've got them partitioned so i have:
15gb c: (system)
1gb w: (swap/virtualmemory)
60gb m: (mobile)
45gb x: (storage1)
76gb y: (storage2)
76gb z: (storage3)

- my w, y, and z partitions are all part of my disk 1 and recently i checked disk management in windows and found that under the status column it read "Healthy (At Risk)"

- so i read up on how to correct that problem and windows help actually helped me solve it as i went to Start -> Run -> diskpart and used its repair function to reactivate the volume and the status changed back to "Healthy"

- however, the problem is, i went to my z partition and found that the contents of my mp3 folder is completely missing (20gb worth of music). being the neat freak i am, i have all my mp3's sorted by genre and such, so i tried to manually type in the directory path in the address bar but only a SMALL percentage of them came up. i checked ALL the other folders in this partition to see if i accidentally moved the folders but nothing came up! i know the files and folders are still in the original folder but i just can't access them for some reason. the thing is, according to the space allocation, it would indicate that the files are still in its original location.

so i have no clue what to do and this seemed like a ... Read more

Answer:URGENT HELP REQUIRED PLS&THX!!! re: missing files on HD partition

2000 or xp? did u try to refresh in admin/computer management/disk mngmt? also, u didn't change any of the modes of the HDD did you? like upgrade to dynamic? is the volume of any of these spanning from one HDD to another via dynamic? these are all things to consider. Also I noticed a big thing here. Is that 1gb partition on the primary master drive, but in a different partition??? That will actualy degrade performance. Putting the swap file on another drive is ideal, but it has to be a physically seperate drive, not just a logical or extended.

3 more replies
Relevance 61.5%

During installation of the nvidia vga driver in checking system compatibility stage it gives a message: installer cannot continue, required files are missing. The driver worked successfully on this same mashine with the same OS (Windows7). Now it is happening after fresh install of win7 with intel vga driver preinstalled. What is wrong this time?

Answer:Nvidia vga driver, required files are missing

hi mike12362,
 
May I know what's the model of your lenovo PC (eg. Ideapad Y50-70 Touch) and the version of the video driver that you're trying to install (eg. GeForce 340.52 Driver).
 
In addition, if you have a system with dual GPU (eg. Intel+Nvidia), this uses the Nvidia Optimus Technology, thus, you will need to install the Intel Driver first, followed by the Nvidia Driver (these are custom drivers which can be obtained from the lenovo drivers page).
 
 
Regards

2 more replies
Relevance 61.09%

Hi,
I have completed my first custom build computer everything so far has worked fine, but on attempting to install Windows 7 I keep running into this problem. I know this is a common error because of the large amount of forums discussing it, but I still see no fixes despite trying many of the suggestions. Please help!

My specs are:
MSI Motherboard 970A-G46
AMD FX-8350 CPU
(need to know any other specifics, let me know)

Thanks!!
J

Answer:Windows 7 Installation "required CD/DVD drive deivice driver is missing..."

The CD/DVD device driver is a part of Windows and is installed automatically. What type of CD/DVD drive do you have? Is it an IDE or is it SATA? Boot into Setup (Bios) is the drive listed there? If IDE, set the jumper pin to CS (cable select)
Try the Microsoft FixIt: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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I have a brand new Thinkcenter. We have bought  a couple of dozen over the last two years.I tried to upgrade this new computer to win10 but had many problems logging onto a domain. so I used the F11 key to reinstall win7. Then I tried to put win10 on it again. Same problems. It works but too many problems. Ok so I have given up on win10.  So Im just going to go back to good old windows7. But now when I press F11 key it does not work. I  have done nothing to the partitions. Im sure they are still there and in good working order. Any way I think not to worry I created the Windows7 Recovery CD's . You know those you create yourself using lenovos program. However now when I boot from those CD's it boots from the first CD and then asks for Applications Recovery disk CD. Well I dont have one. I called Lenovo they are going to send me cd's for windows 7.  BUT I dont get it why bother making a recovery CD IF its is going to ask me for a applications CD but it never creates one of these. The Lenovo site says when you are presented with this option, eg for application CD just say NO in the interface, however there is no option for NO just OK. And if you say ok it comes back asking for the applications driver again and again. Soo having said all this, for the dozens of lenovos that I have created windows 7 recovery CD's for, am I just wasting my time because I dont have applications and drivers cd. Please advise anyone??thanks.




... Read more

Answer:Creating a windows recovery CD seems missing drive...

So I have found the answer to my problem. For those who may be of interest.The Recovery CD's I  created are good. However When the system asks for the Application Drivers recovery disk put in the second disk (or first one that you created after you made the boot disk.) But here is the key Put the disk in and wait for perhaps 30 seconds depending on the speed of your CD Player. Then Say OK. Then it will proceed. For some reason the reading of the cd's is slow and if you simply put the cd in and then click ok, Which is what I did, it will not recognize the CD as the right one. Even if you repeatedly click OK, it will not find/discover the right files to proceed and will keep coming back with "Insert applications drivers arecovery disk into drive D:" Be patient.Thanks for playing. 

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I have a SatA105 without a recovery disc, but there is a utility on it called Recovery Disc Creator. But when I try to start it, it gives me an error message that the rdc_info.ini is missing or corrupt.
It is there, so I opened it, and it's looking for a file at Z:\giinfo.ini which is not being found!

What does that mean? Can I not make a recovery disc? or can I get a copy of it from some one, and then will it work? Or is the recovery disc info not one the computer any more?

What can I do now?

Answer:Satellite A105: Cannot create Recovery CD - missing rdc_info.ini file

Hello Jim

Unfortunately I don?t have an US notebook model and really don?t know what is wrong there. Usually there should not be problems if you use preinstalled Recovery Disc Creator. The image is stored on hidden partition.

Please be sure you do it on right way. How it works exactly you can read HERE

Otherway you should contact service partner in your country. I am pretty sure they can help you or maybe create one recovery media for you.

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Well i have a Dell Inspiron N4050.

The problem was two weeks ago, i was using my computer normally, then i restarted it so to make it a little faster (It was running slow).

So when i restart, it enters normally, later, it freezes, i could move the cursor, but neither open or execute files or programs...

I did a System restore with dell Backup and Recovery default installed..

It worked normally but after i restart, it says "BOOTMGR IS MISSING"

I did what i knew and copy the bootmgr in the C:/ drive, but later it said "No operating system found" something like that..

After thet i managed to reinstall windows 7, but that is when this problem came...
When i install it says





Quote:
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.


I have the drivers, because i had the driver cd, and managed to find the (What i supposed it was) AHCI/ATA Sata driver.

But it didn?t work.

I have tried with windows 7 Professional x64 English, spanish version, and nothing..

Please help, i need my laptop for studies..

Also Tried installing windows 7 Thin pc, and it permits me installation, but not sure if i could update to professional or something.

DELL INSPIRON N4050, INTEL INSIDE I5, 4GB RAM, 500 GB HDD, BIOS VERSION A06.

Answer:Windows 7 "A required CD/DVD drive device is missing".

Quote:
I did a System restore with dell Backup and Recovery default installed..


You mean you did go back to factory defaults? If so.... why the heck?

Can you do that procedure again. It is succesfully? After reboot still "bootmgr is missing"? Post results.

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T540p, Windows 7 Pro When I run the "create recovery media" tool, I am given the error: "No (sic) enough temporary space in C drive, Create Recovery Media will exit now." I have 89GB free on my 256GB SSD. My Recovery Partition is 16GB. How much free space do I need?

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Dear Sirs,

I want to reinstall the Notebook. Where do I find the windows Files (to burn them) on the hard disk?
I only find the Tools CD from Toshiba.
But not any folder concerning the Operating system

Perhaps someone can help me

Greetings

Patrick

Answer:Where do I find the OS files to create Recovery CD?

Hello Patrick

With your unit is also delivered RECOVEY media. This DVD contains operating system and stuff you need. Using this media you will set notebook to ?factory settings?.

If you use it to install OS again HDD will be formatted and you will lose all your data. Because of that back up all important data before you start with recovering procedure.

If you need more assistance please write again.

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Thank you for taking a look at this post.

I bought a Dell 7353 2 in 1 and wanted to run something other than Windows 10. I removed the existing factory partitions using  the diskpart "clean" command. Now I discovered the OS I wanted to install does not have drivers supporting the 7353 hardware.

Is there a way for me to recover the erased factory partitions? Nothing has been done to the drive since erasing it.

I downloaded the Dell Recovery image using my service tag and was able to boot from the DVD but it will not install due to the "Unable to reset your PC, A required drive partition is missing" error.

Please help!

Thank you for any help that you can provide.

Answer:A required drive partition is missing

Hi,
Thank you for writing to us!
Unfortunately there is nothing that can be done to recover the erased partition.
Thanks
Robin

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I have a Gateway that entered some kind of repair loop. I created a Windows 8.1 installation disk (computer originally came with Windows 8) and changed the boot order to boot the disk first. I tried to repair with no luck. Then I tried a reset and I get the message: "Unable to reset your PC. A required drive partition is missing." Should I try to create a Windows 8 disk or is there something else that I can do? Thanks!
 

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all day today I have been attempting to repair my laptop from an unknown failure. I have recovery tools and a fresh copy of Windows 10 on an 8 gigabyte flash drive and tried to reinstall Windows 10 to finally use my laptop again. everytime I go into the recovery Tools in attempt to reset or refresh my computer it says a required drive partition is missing. please help.
 

Answer:Required Drive Partition Missing

The cause for this error is normally a corrupt MBR or BCD file. To resolve this issue, there are a few things you may want to try.
Boot into Advanced Boot Options. From the WinRE screen, select Troubleshoot > Advanced options > Command Prompt. Run Check Disk using CMD. You may use the chkdsk /r command.
If a system file required for booting up has become corrupted, running System File Checker may help you.
You may be required to change the active partition using diskpart. An Active partition is the one that your BIOS detects is the one that will start your computer.
It is important to note that changing Active Partition wrongly may make your computer unbootable. So do not by mistake, mark a partition as Active, if it does not contain the NTDLR loader for your operating system.
 

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Ok so I bought a new disk drive for my hp laptop installed it and also bought windows 10 operating system I load everything in I get to where do you want to install Windows it has drive 0 partition system but says can't load on it so I go to drive 0 partition 2 primary click next goes to install screen then after a long wait it pops up a required drive partition is missing error 0x80070057 what do I do
 

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Which services do i need to keep active/enabled to create an ad hoc network in Windows 7 ?
Thanks!

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I have a Dell Studio 540 desktop. It's been a few years and I wanted to clean it up for many reasons. One of them being my main e-mail account got hacked and I had to change every password and update every account I had that had that e-mail address attached to it. Figured anything embedded somewhere would be wiped out.

Anyway, so I upgraded from Windows Vista Home Premium x64 to Windows 7 Home Premium x64. Naturally Dell computers have a "Recovery" D:\ drive. Well, my husband suggested that I reformat first and do it again. Not thinking that my "Recovery" drive would go anywhere. I didn't necessarily select anything that said "Do you want to reformat the drive?," but instead just reinstalled on the C:\ drive.

When it finished and I got to my desktop, I went to "Computer", and I noticed my Recovery drive was gone. I had a lot of important stuff on there that I really need to get back. Browsing the internet once I got video drivers and such reinstalled, I came upon someone saying to use EaseUS Data Recovery Wizard. It's scanning and it found one such partition or drive that was 32GB (which leads me to believe that's it), but it says it hasn't found anything. I'm doing a full scan now, but total time for it to finish is 4 hours. I have about 2 hours to go.

Is there any way to recover that lost partition (which I'm assuming that's what it was), not another HD?

Thanks in advance.

Answer:Installed Clean Windows 7 and now Dell Recovery Drive D is Missing!

   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.


Use the Recovery DVD, you made to reinstall Vista, than upgrade to Windows 7.

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I just recently purchased a Tecra M7, but the system does not come with recovery media, just a Recovery partition and a Recovery Disk creator.

However, when I try to run the Recovery Disc Creator, it replies with "Error loading INI file: C:\Program Files\Sonic\RecordNow!\RDC_info.ini".

I opened this file to try to determine the error, but the contents simply refer to a file named CDDVD.ini. I have looked all over the Hard Drive, even mounted the Recovery Partition, but could not find this file.

Searching on Google, I found that this file regularly goes missing, and that without it, the recovery media cannot be created. One person reported Tech Support emailing him the file, another was emailed by another user.

In both cases, the user was immediately able to make the disks. In any case, it seems to be a standard file, referring to "Add_info.ini" (Application and Drivers Disks) and "Rec_info.ini" (OS Recovery Disk), fairly consistent and unchanging through all systems that use this method to build disks.

Please, could someone email me theirs or post it here so we can all see?
If/when I receive this file, once I determine it works I will post it here.

Daniel

Answer:Tecra M7: Can't create Recovery CD: Missing CDDVD.ini - Error loading INI file: RDC_info.ini

Hi,

You can buy a set of recovery disks from Toshiba for about 17-18. Maybe it will help if you can't find the file.

Thanks...

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Is it overkill to create both a USB Recovery drive and a bootable flash drive to install Win10?

HP 2000 laptop. Win10 Home (x64). 1.60 GHz AMD E-350. 320 GB HDD. 4/8 GB RAM
I recently revitalized my friends HP 2000 laptop. Win10 Home (x64). 1.60 GHz AMD E-350. 4 GB RAM and it's running very well. I 'm wondering about creating both a USB recovery drive and a Bootable USB Flash Drive to Install Windows 10 per
Create Bootable USB Flash Drive to Install Windows 10 Windows 10 Installation Upgrade Tutorials .
Is that overkill?

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I am trying to make the recovery discs for the first time but I get an error message "files required cannot be found". I have not deleted or moved anything, the laptop is a few weeks old. What shall I do?

Answer:Create recovery media: files cannot be found

you should be able to obtain a free set of recovery media from Lenovo service.

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Trying to install windows vista, but I get stuck at this point:

Select the Driver to be Installed:

A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the windows installation media is in the CD/DVD drive, you can safely remove it for this step.

I click "okay' and then I have to browser for a driver to be installed, and I go to my folder on my desktop where I have my driver backups and it doesn't accept it.

Answer:A required CD/DVD Drive device driver is missing

Sounds maybe like a RAID driver.

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Error occurred when at select the driver to be installed page. "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: if Windows installation media is in the CD/DVD drive, you can safely remove it for this step." I have seen many threads and posts on this error when loading Windows 7, but haven't found very much promising results. I have tried many things and it still doesn't work. I have the W500 laptop.The Hard drive was replaced (and is wiped clean). It is a Western Digital  WD5000BEVT-00ZAT0I'm trying to load Windows 7 Professional. I have tried putting the DVD drive as the first boot on the BIOS. I have seen some other solutions of BIOS configurations in which I can't see how to do in mine.  Any help or thoughts on the problem would be appreciated. Thank you!

Answer:A required CD/DVD drive device driver is missing...

hey johnjacob1029,check and see if your unit is using bios version : 4.01 .if it isn't update it from our support page : http://support.lenovo.com





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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When I try to install Windows 7 on my Dell Inspiron 1545 laptop, I get to step number 4, but when I click install I get an error saying that a required CD/DVD drive driver is missing. I know that I have the most current drivers and that my DVD drive/driver is supposed to be supported by Windows 7. Do you know what the problem could be? Is it possible that my installation DVD is messed up?

Answer:Required CD/DVD drive driver is missing during install

Welcome to Seven Forums, cshett.

This has appeared a number of times, sometimes caused by a bad DVD burn. Here are some thoughts and links here that discuss it and how to solve it:

1. Boot and run install from a USB memory stick. Here's a good tutorial on how to make a bootable USB drive - USB Windows 7 Installation Key Drive - Create

2. Re-burn DVD at slowest speed.

3. Check the assignment of the DVD drive. Don't use "cable select" jumper setup, switch from master to slave for the reader (or vice-versa)

4. Try Microsoft KB solution 314060 - Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

5. Get latest drivers for your IDE drives

Links:

Required CD/DVD driver is missing

Missing CD/DVD Driver Workaround that works!

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required cd/dvd drive device driver is missing are appear when i try to install win7 win 10 is install but i want to repleacment to win7

Answer:required cd/dvd drive device driver is missing are appear wh...

Hello Ammar4, Please try http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05040446

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So I have this problem that it would appear heaps of others have:

I have a Kogan Agora pro:
Kogan Agora Netbook PRO - Kogan Technologies Pty Ltd

It does have a sata hdd. I looked through the BIOS but couldn't find any places to change the sata settings to AHCI or raid.

I am trying to install from a usb key (using an ISO I created from an install dvd) but had the same problem with a downloaded iso. Also tried to install using the default language settings (As identified by David76 in another thread) but no luck.

I think it relates to the SATA HDD. I put the drivers for the netbook onto a seperate usb drive which it finds and lists in the box but none of the drivers do anything (hit next it thinks about things for a while then says no new drivers found).

I am really starting to get a bit ticked and regretting my move away from linux. If it wasn't for a few particular programs I use that don't work on linux i would have given up ages ago.

Any help would be hugely appreciated.

Cheers,

J

Answer:A required CD/DVD drive device is missing"

Hello, Welcome!

This has come up millions of times before: let me link you.

Required CD/DVD drive driver is missing during install

Load Driver: Required CD/DVD Drive Device Driver: HELP!

Required CD/DVD driver is missing

and 2,999,997 others. You can find them if you search here.

Hope this helps,
~Jonathan

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On attempting to install a retail 32 bit win 7 ultimate on an intel motherboard, D845GVSR, i get the above message.
So i went to intel and downloaded the chipset and the ide controller drivers and put them on separate usb sticks. On the monitor screen i directed win 7 to install the drivers but it wouldnt so i am back at square one.
I have tried 2 different ide dvd burners, no luck there.
what else can i do? I know intel doesnt make any drivers for this mobo but i just want the install to work.
thanks

http://downloadcenter.intel.com/Sear...Board+D845GVSR

Answer:Required cd/dvd drive device driver is missing

Quote:




What to try:

Change the BIOS setting from IDE to AHCI or RAID (if your planning to use RAID).

AHCI is for SATA components, HD, DVD etc.
If AHCI or RAID is set in the BIOS it will install the drivers.

Windows 7 is trying to find IDE drivers for a SATA DVD.

Change the BIOS and try the install again.

Some users have also reported that they solved this problem by deleting the recovery partitions that came with the computer.

If you still have problems with the DVD drive try installing with a USB memory key: http://www.sevenforums.com/tutorials...ve-create.html

If nothing is working, try clearing your CMOS. There is usually an option in the BIOS to reset to defaults, or something along those lines.

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Product name is HP G6 1331sa / A8M93EA#ABU OS - Windows 7 Home Premium x64 Error message    If you cannot see the image, the link is http://prntscr.com/18s2dm What I am trying to do is install a clean copy of Windows 7 Professional x64 from Microsoft. I have reasoning behind not using recovery disks and I have done this before on differant PCs and are therefore aware of having to reinstall drivers Does anyone know where I can download the driver for the "CD/DVD drive device driver"? Checked on the support page for this laptop, found nothing The recovery disks work fine, but I do not want to use them Thanks for reading,-James











Solved!
View Solution.

Answer:"A required CD/DVD drive device driver is missing"

Hi, James: Most likely the media you are using is incomplete or a bad burn of the DVD if you made the installation media yourself from the ISO download on digital river. There are no drivers missing. W7 has all the necessary drivers to install on your model. Follow these instructions and see if you can get W7 installed that way. I would use the MS ISO to USB tool. Make absolutely sure you get the entire ISO file when you see the download complete message. Sometimes it reports the download is complete and your ISO file is much smaller than what it said was downloading. Use the W7 pro product key you have. Use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link  below. You need a 4 GB flash drive to use the USB method of compilation. http://download.cnet.com/Windows-7-USB-DVD-Download-Tool/3000-18513_4-10972600.html Then go to the PC's support and driver page to install the drivers you need. Link to the W7 ISO file downloads is below. http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-Multiple-Languag...

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guys i want to install win8 on my computer...so i downloaded win8 iso file...after that ive make the bootable usb of win 8...when i try to install win 8 it shows error....just like this


pls help me

Answer:A required CD/DVD drive device driver is missing.

I'm not sure.

If it's the same as Windows 7, the most likely cause for that is corrupt installation media. As you're using a USB installer, the problem may be with the .iso itself.

If you can check the hash code on the .iso. that'd be the surest way to verify it.

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He guys,
im trying to install the new develp build of win8 (x86) on my asus eeepc 1005pe. This is a netbook which doesnt even have a cd/dvd drive.
So anyway, I extracted the iso on a bootable usb flash drive. I boot, and when I click install it just hangs for about 10 minutes and then it gives me this error:

I tried setting the bios from AHCI to IDE. This does not help, I even get a bluescreen of death when I boot up in the current win7 sp1 install. But anyway on google I read a lot about this problem and one of the solutions is to put it on AHCI.. but not for me as it was already on AHCI. Anyway IDE is not workin either.
So im kinda lost.. just recently I installed win7sp1 on this netbook without a problem. I checked the sha1 hashes of the win8 ISO and they are confirmed, so that is not the problem either.


Can anyone help me with this problem?

Answer:a required CD/DVD drive device driver is missing

dumble
Welcome to EightForums. Did you try this method for making your bootable flash drive.
http://www.eightforums.com/tutorials...eview-iso.html

You say you have 7 installed you could try the upgrade method if you do not need your 7 install for everyday use. Good luck to you http://www.eightforums.com/tutorials...r-preview.html .:ninja:

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Hi,I have checked the previous answers but I still have this problem.When installing Windows 7 from new I get the 'A required CD/CVD drive device driver is missing'When I browse I do not see the USB disk.I have tried 2 different working Windows 7 iso's on 2 different USB disks (One USB2.0 and one USB3.0)Is there any fix for this please ?

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Hello,I have an Asus N550jk notebook which originally had Windows 8.1 installed. I upgraded it to Windows 10 and am unable to boot using a Windows 8.1 ISO or and Windows 10 usb. Any help would be appreciated

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Hi, helo guys.. I need help, i cannot install window. After want instal have display like this pls help me!!! Spoiler (Highlight to read)

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Hi there guys, im trying to install windows 7 on my friends Dell XPS 625, but I get this error message when I try and install it: a required cd dvd drive device driver is missing.

I have read that its some kind of AHCI problem and that downloading this: AHCI for Windows 7 (AMD RAID/SATA Drivers) and loading it on a USB stick whilst getting the error message will fix my problem?

Also do I have to extract the file in windows first before I put it on the USB? Because I have tried it on a USB and it didnt recognise it

Also the HD has been wiped clean with killdisk so he dosent have an OS right now.

Any help will be great, thanks!

Answer:A required cd/dvd drive device driver is missing

Yes, you have to extract the drivers and copy them to the USB stick. Once you've done that, start the Windows install and then insert the USB stick. When prompted for AHCI/RAID drivers, press the appropriate function key and browse to the flash drive.

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hello people,

i have the same problem with "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."

i have a dell mini 10 (1012) & it doesn't have a dvd drive. i have win7 home premium (upgraded from starter). i made a bootable usb stick (downloaded iso file from mintywhite & then made the bootable stick). that process worked fine.

when i try to do the re-install, however, get the message noted above. i've spent days trying to sort this out & am going crazy. i read on another post to 'disable the raid function in bios'. IF i need to do that - could someone please tell me how? also, after i (hopefully) can do the re-install, do i need to enable the raid function again?

i also tried downloading ALL my dell drivers & tried the re-install with them on another flash drive stuck in the machine.

please help. PLEASE!!!

Answer:A required CD/DVD drive device driver is missing.

Try a full clean & full format in command prompt.
SSD / HDD : Optimize for Windows Reinstallation

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Instead of a new thread I thought I would ask here as I get the same issue saying no CD/DVD drive. Doing diskpart/list disk shows that there are no disks available, even though I have 2 drives installed( 1 ssd/1 hdd). One currently has windows installed, and one is blank. I am basically trying to flash an existing image from an identical workstation over. It wont let me use the image, install win7 from usb, install win7 from disc(using 2 different isos). I created the usb stick with a real iso through Windows 7 usub dvd download tool. I also inserted the oem driver disc, and it will not find that.

Any other ideas to try?

Answer:A required CD/DVD drive device driver is missing

Hi and welcome to SevenForums,
What lead up to this event exactly ?

What do you mean you're swapping an image from another identical machine ?
That is some what illegal the way it reads

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Last night I decided to try doing a refresh as my laptop was really slow, after getting to about 75% through it. It said it was unable to do the refresh, so I turned it off and went to bed. This morning when I turned it on it only shows a black screen and a black screen with the Asus logo (it changes every few seconds) so I tried to do a complete factory restore and it is saying there is a required drive partition missing, what can I do?

Answer:Can't restore, required drive partition is missing

reinstall the OS via the media creation tool
Create installation media for Windows 8.1 - Windows Help

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Dear Experts
I have got laptop Acer Aspire V3-372 with (SSD hard drive)
Looking to install windows 7 64-bit instead of windows 10.
when ever I try to install windows 7 , error message below pops up :

A required CD/DVD drive device driver is missing" Windows Installation ErrorClick to expand...

https://ava.co.uk/support/faq/gener...er-is-missing-windows-installation-error.aspx
https://www.drivereasy.com/knowledg...ver-is-missing-occurred-in-windows-7-install/
Recommended AHCI/RAID and NVMe Drivers

I am aware of that as when I checked their website I realized it is only for windows 10 no windows 7

But I am still interested to do install windows 7, but I am stuck at the point where external USB pen drive or external USB CD ROM can't pass the error message above

and cause is

In order to resolve this you need to download the appropriate RAID drivers for your computer's motherboard. If you know the manufacturer of your motherboard you can usually get these from their website or a disk that came with your motherboard or PC.Click to expand...

Based on the this website

https://ava.co.uk/support/faq/gener...er-is-missing-windows-installation-error.aspx
 

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I always thought this was stupid and a security risk. Why have to login to admin to have to create a Windows 10 media disk ? That or at least let us login as admin from a limited user account.


I have admin rights and know what the password is that is not the problem.

The problem is I don't want to directly use my Admin account to just make a Windows 10 media disk. Mainly because I can't use my pc while that is happening. I could sure but nothing is installed on my Admin account.
 

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I'm in the process of moving to an SSD and need to create a backup drive in order to repair the BIOS after transferring everything. However, when I try to create one - the create a recovery drive program won't recognize the flash drive I have connected as a flash drive.

I first tried with a SanDisk Cruzer which apparently had a quirk in that it shows up as a hard drive instead of removable flash drive. That seems to be well documented on forums all over the place and there is no fix.

So, I purchased a cheap 8 GB stick (no brand) and Windows (I'm running 8.1 x64) recognizes it as a removable disk. However, the create a backup utility still won't recognize it. I've found some random fixes that have worked for some (such as plugging it into a different USB port) but nothing has worked for me so far. I've tried doing it with the "copy the recovery partition" option both checked and unchecked.

If there's no solution to this wonderful "quirk" of Windows, then is there something else I can do to repair BIOS? Seems like there's not a fix to my problem out there...

EDIT
So as of right now, I tried using HPs recovery software which seems to do the same thing as copying over your entire recovery partition. That didn't work either. However..when I had both USB sticks plugged in the Windows supplied utility recognized the SanDisk Cruzer when I checked the "copy the partition" thing...so this might be solved.

Answer:Create a recovery drive won't recognize flash drive

You might save yourself a lot of aggravation by down loading a free copy of Macrium Reflect, you can make a Disk Image that can be restored to any drive it will fit on. or just copy/clone to your SSD. just make sure your current drive doesn't have more data than will fit on the SSD, Reflect will adjust the C: partition size

The recovery USB needs to work they are not created equal if Reflect doesn't recognize it get another one that will. I can't help you with the other program you are using Reflect is known to work for everyone.

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Hi, does anybody know how to sort out this problem with Windows 8.1 create a recovery drive tool... "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media"?
After I upgraded Windows 8 to 8.1 on my mac in Bootcamp and on my laptop, I decided to use Winclone 3.7 to transfer Windows from Bootcamp onto my external HDD, but (I think this is Parallels to blame), I cannot boot because prl_pv32. sys is corrupted (which is a parallels file).
Any way, I downloaded the 8.1 ISO from Microsoft (using the close win 8 setup at 1% and opening 8.1 setup method - worked no prob to get the ISO), and I managed to get through the refresh process, only to find that it was Bootcamp it refreshed, not the clone, so I've backed up the few app installs that I don't want to lose (such as GTA etc with all it's mods so I can copy the folders back over after all this), and deleted Bootcamp, and I tried again, but the clone can't even boot the repair options where you select refresh, troubleshooting etc, so I put a usb stick in my laptop to do the create a recovery drive, and it came out saying my usb stick was too small (was fine for windows 8, but 8.1 requires 500mb), so I created a partition on my external HDD, to try with that only to realise it replaced the clone of windows, so cloned it back over, and I searched for my 1gb memory stick, but now the create a recovery drive to... Read more

Answer:"We can't create a recovery drive on this pc" error with Windows 8.1

Sorry about the length of the post btw, I wrote about 3x the length and then looked at it and thought "hang on a sec, I'm gonna scare help off by writing an essay", and that's as far as I managed to cut it down to so sorry it still a bit long lol.

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Hi

So my sister's Windows 8.1 laptop's hard drive is broken... with her OS on it. I'm getting her a new hard drive (internal) which I will fit, but it seems pointless to buy windows all over again when she still owns it. I was thinking I could create a recovery drive from my pc (Win10) and install it on her new hard drive when it's fitted. Would this work??

Thanks

Answer:Can I use "Create a recovery drive" to install windows 10

Hello Cosmic Welcome to the Ten Forums!

I'm sorry to have to tell you it won't! You can go ahead and use the Media Creation Tool available to download the correct ediion of 10 as well as the 32bit or 64bit flavor of Windows but to see 10 activate on your siblings machine you will first to see a working copy of a previous version on it.

Once activated however you can perform a clean install of 10 without any problem to the new drive! So you are not totally lost yet! If you can find someone with an 8.1 dvd and put a fresh copy of it back up the new entering the product key on the sticker found on the laptop itself which will see 8.1 activated you can then proceed with the upgrade itself.

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Hello all! I recently got an E135 that came with Windows 8 preloaded. I really didnt like the new interface so I installed Windows 7 on it. Unfortunatly I forgot to create a recovery stick using this method. Now I'd like to reset it back to Windows 8 but I have no means of forcing the computer to acces the recovery partition. Method's I've tried:F11 during startup gives me the option to recover Windows 7 from a USB stick. Which is weird because the original OS was Windows 8Rescue and Recovery  and OneKey both give me the option to back-up but not to restore from the hidden partition.Info:Lenovo ThinkPad Edge E135 335972GDisk Managment shows one HDD divided into: 2x recovery partition, 1x EFI system partition and normal parition. Any help would be appreciated. Thanks!













Solved!

Go to Solution.

Answer:E135 Windows 8 recovery. Forget to create recovery stick. Is it possible to restore Windows 8?

Bump. Anyone? It's been a while and I'm stil having this problem.

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Previously i had installed windows 10 and 2 days ago i decided to revert back to windows 8.1. I followed the steps as mentioned in this site How To Remove Windows 10 Technical Preview - LoveMySurfaceLoveMySurface. now it says 'unable to reset pc.a required drive partition is missing'.


I used command prompt and disk partition , it says there is no partition to show. Is there any thing i can do.
help needed, thanks!

Answer:unable to reset pc.a required drive partition is missing.

You have to destroy(delete) all partitions on disk 0 then reformat to NTFS. A good tool is GParted, or if you're experienced with CLI use command prompt in WinPe. Gparted is easier being visual. just go here to find the latest ISO, pick live usb or dvd and burn it. Then boot into it, and then pick all partitions to delete and reformat entire disk to NTFS. When complete shutdown, swap out GParted for recovery media(USB or better system image) and then reboot. p.s a copy of GParted also comes with ubuntu based OS?s.

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Hi,

i cant handle with this on my Satellite A200-1ZB.
Could anyone help me?

Answer:Satellite A200-1ZB - Required CD/DVD drive driver is missing

Are you attempting to upgrade to Windows 7? - if so Toshiba's recommended procedure is here: [http://aps2.toshiba-tro.de/kb0/TSB9902P60000R01.htm]

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I have HP Notebook 15-ac039tu, but i'm unable to install fresh windows 7, something is wrong in my laptop, i have checked everything and read all thread about the problem, but i'm unable to windows, i have tried with all usb ports, and i have installed all chipset and storage driver but windows not installing, and there is no option to disable 3.0 setting in the BIOS, what i do???????

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I have bought the HP 15-ay060nm notebook several days ago and when I try to install Windows 7 (64-bit) from the bootable flash drive I have made, I get an error saying "A required CD/DVD drive device driver is missing" and telling me to insert media containing it. I have checked the integrity of the files and the drive and it's all good. I have also tried to boot the installation from both USB 3.0 and 2.0 to the same effect. I understand this is a common problem when installing Windows 7, but could you please help me address this issue for my particular machine, as most of the solutions I have found seemed confusing and dependent on particular hardware or driver?Thanks.

Answer:"A required CD/DVD drive device driver is missing" when inst...

 I have seen this solved by removing the flash drive when you get the message and reinserting it. If that doesn't work try removing it then using a different slot. https://youtu.be/J-4c-eCOBJI

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Good Afternoon Everyone

I am having a hell of a time here working on a customers computer. Just got all the parts to do a new build for him, and have run into an issue when trying to install Win 7 Ultimate x64. I get the "A required CD/DVD drive device driver is missing."

Specs:
-MSI 880GMA-E35 Motherboard
-AMD Athlon II X4 Processor
-4GB Ram (2x2GB)
-500GB Seagate HDD (Brand New) (SATA)
-Sony Optiarc AD-7260S DVD-RW Drive (SATA)

I've reviewed other posts of this nature, and tried the following things:
1. Checked the SHA-1 HASH values with the official list, which checked out.
2. Attempted install via Bootable USB thumbdrive (With and without DVD Drive connected, to no avail)
3. Removed all but 2gb of RAM
4. Attempted to load any drivers from the Motherboard disc, to no avail, the program wouldn't run.
5. And of course, tried to install it normally using the DVD

Im at a loss here... any ideas?

-Z-

Answer:Required CD/DVD Drive Device Missing - Fresh Install

Hi,

What is the source of the ISO file? Is it a retail version of Windows 7, or OEM?

Regards,
Golden

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