Computer Support Forum

W10 clean install. Booting from USB freezes before installation page

Question: W10 clean install. Booting from USB freezes before installation page

I have set up my usb using rufus and UUI. When I boot my pc with the usb its freeze in windows 10 blue logo screen, i've tried to create bootable using 2 different software but still freeze.
Here a picture where its freeze

My current OS windows 10 32bit and i like to install 64bit.

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Preferred Solution: W10 clean install. Booting from USB freezes before installation page

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: W10 clean install. Booting from USB freezes before installation page

Sometimes an unrecognised USB device can cause problems, try removing all unnecessary USB devices before running the install. You can reconnect them after the install is complete.

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I got a HP Notebook yesterday that had Windows 8.1 on it. Today I decided I wanted to reinstall Windows 10 (not upgrade, but clean install) on it and I do have experience in reinstalling operating systems. I reinstalled Windows 10 from a USB stick and when the computer restarted after the installation was done, it would keep booting from the USB stick. I exited the installation screen and then went to the BIOS to change boot priority to "OS Manager", but all I got was an error which I don't remember what it said, and then it just restarted again.

So my question is, how can I get Windows 10 to boot after is has installed and restarted? I really need help fast as I can't seem to solve this myself and it is really frustrating me.

This is my laptop: HP 15.6 Laptop - Black (Intel Celeron N3050 / 500GB HDD / 4GB RAM / Windows 8.1) : Laptops - Best Buy Canada

Answer:Windows 10 Installation keeps booting from USB after clean install

If there is no USB drive connected then the BIOS will automatically choose the next boot device in line...
(You did remove the USB drive, right?)
...for example the next on the list may be your CD drive and the one after that may be your HDD.

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I got a HP Notebook yesterday that had Windows 8.1 on it. Today I decided I wanted to reinstall Windows 10 (not upgrade, but clean install) on it and I do have experience in reinstalling operating systems. I reinstalled Windows 10 from a USB stick and when the computer restarted after the installation was done, it would keep booting from the USB stick. I exited the installation screen and then went to the BIOS to change boot priority to "OS Manager", but all I got was an error which I don't remember what it said, and then it just restarted again.

So my question is, how can I get Windows 10 to boot after is has installed and restarted? I really need help fast as I can't seem to solve this myself and it is really frustrating me.

This is my laptop: HP 15.6 Laptop - Black (Intel Celeron N3050 / 500GB HDD / 4GB RAM / Windows 8.1) : Laptops - Best Buy Canada

Answer:Windows 10 Installation keeps booting from USB after clean install

If there is no USB drive connected then the BIOS will automatically choose the next boot device in line...
(You did remove the USB drive, right?)
...for example the next on the list may be your CD drive and the one after that may be your HDD.

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Hello, I'm having an issue installing a clean install of Windows Vista Home Basic onto my friend's Acer laptop.

To start off, my friend has had a rouge anti virus that more or less destroyed his windows. After doing a system restore for the earliest date available, the virus was gone, but Windows kept asking me on how to open simple things such as Internet Explorer and various other programs, which made the OS unusable. My friend gave me permission to format the drive, and I reinstalled Vista with a DVD of my I had for from one of my PCs, but I used his CD key that was on the laptop. The installation went fine, so I went on my desktop PC and downloaded all of the drivers for his laptop (Aspire 5516), and then installed a sound card driver, and a BIOs update. After the BIOs update, the laptop wouldn't start up again. I tried doing a system restore but it had no restore points, so since I just started, I figured doing a quick format wouldn't hurt.

This is where things got bad. I've tried reinstalling Vista again, but it keeps hanging on the "Completing installation" part. I've tried three times so far, and it always hangs at the exact same part, and now I have no clue on what to do.

Any suggestions or help would be much appreciated, thank you.
 

Answer:Vista installation hangs on completing installation during clean install

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Hello, I'm having an issue installing a clean install of Windows Vista Home Basic onto my friend's Acer laptop.

To start off, my friend has had a rouge anti virus that more or less destroyed his windows. After doing a system restore for the earliest date available, the virus was gone, but Windows kept asking me on how to open simple things such as Internet Explorer and various other programs, which made the OS unusable. My friend gave me permission to format the drive, and I reinstalled Vista with a DVD of my I had for from one of my PCs, but I used his CD key that was on the laptop. The installation went fine, so I went on my desktop PC and downloaded all of the drivers for his laptop (Aspire 5516), and then installed a sound card driver, and a BIOs update. After the BIOs update, the laptop wouldn't start up again. I tried doing a system restore but it had no restore points, so since I just started, I figured doing a quick format wouldn't hurt.

This is where things got bad. I've tried reinstalling Vista again, but it keeps hanging on the "Completing installation" part. I've tried three times so far, and it always hangs at the exact same part, and now I have no clue on what to do.

Any suggestions or help would be much appreciated, thank you.

Answer:Vista installation hangs on completing installation during clean install

Hi ssjChris. Welcome to TSF!

I would suggest you download a copy of Darik's Boot and Nuke (affectionately known as DBAN) HERE and create a bootable CD with it. Then boot with that CD and do a low-level format. That will insure that you don't have all kinds of wonderful dangling stuff on the hard drive. A Windows format doesn't do a low-level format to the extent that DBAN does. Pay VERY close attention to the menus as you use this software as it is very powerful. If you have any external hard drives connected, I suggest you disconnect them.

Once it completes, try your installation again.

Good day!

Mike

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Hi

First post in this forum, and already with complaints ;-)

I installed the Windows 8 Release Preview Build 8400 on my computer. I first did an upgrade from windows 7, but that gave me some (apparently ramdon) freezes. I decided to do a clean installation on unallocated space. The same happened 3 times till now. I used the W8 File Collector (see attached W8.zip). It gave me a 'Sorry, No Dump Found'-error. You can also find two printscreens in the zip file.

I only installed a new driver for my nvidia graphics card, and the wireless D-Link adapter.

Can anyone help me out? This is driving me crazy ;-)

Thanks in advance!

Tisse

Answer:Windows 8 Freezes (upgrade and clean installation)

Have you installed the graphics driver from Weltweiter Marktf?hrer f?r Visual Computing Technologien | NVIDIA?

Base on my personal experience, the nvidia graphics card driver will conflict with windows 8. We need special edition of the driver.

If you haven't do that, go to the link above, choose driver download, then choose option 2 (automatically detect graphics card). Then follow instructions to install.

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Good morning!

The first apologize for my English, I am Spanish and use a translator.

I have a Satellite C660-1NX (PSC1LE-00F00NCE), I had to reformat the computer, put on a clean Windows 7 64x (not recovery) with all original drivers giving official Toshiba page,

Everything looks perfect but when turn off the computer is completely frozen, I thought it was 64x and 86x and install the same, the first day all right, then started the same problem, eh updated BIOS, as usual, before formatting this did not happen, it is very weird,

I find the reason for the problem never happened to any computer this.

Best regards

Answer:Satellite C660-1NX freezes while shutdown after clean Win 7 installation

?and what happen when you install the system using Recovery disk?
Does the notebook freezes too?

I doubt someone will be able to say why the unit does not shut down properly.
I think first of all its necessary to find out if its hardware or software related problem.

In case its software related issue, the recovery disk containing the configured Toshiba image should resolve this annoying issue.

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I have a Seagate Barracuda ATA IV model ST380021A. Don't know if it's SATA or not. I have a SOYO SY-P4VTP M/B. After I do a clean/new install on a formatted drive, (I even installed the SATA drivers that came w/ the mobo just in case) the computer freezes on reboot after the initial installation where it says "Setup will continue after reboot" or something like that. @ the bootscreen with the logo, the bluish bar scrolls a couple of times and freezes. Does anyone know why? I tried installing at a friends house and it worked fine so I know it's not a harddrive error but I place it in mines and it doesn't work so I create a new install and same problem.. I know it's not a temp issue since it's running < 100 F. THis is a genuine copy of XP. Just in case I used my friends. Same prob. -Thanks.
 

Answer:Computer freezes at logo screen after clean installation of XP

Well your motherboard has SATA on it, If you were installing on another machine you should be able to tell if it's SATA (small cable m/b connector) or IDE (large ribbon m/b connector).

If it is SATA, try using the other port on the motherboard.
It could also be your ribbon cable if you're using IDE.

If you could just let us know what connector it has so we can isolate the problem better.
 

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So my harddrive crashed on Thursday unfortunately right after I downloaded the student upgrade (Premium). Luckily, I did burn all 3 of the downloaded files to a data dvd disc (I didn't know how to make an .iso at the time), so I have not lost them.

My question is, when I reinstall Vista on my new harddrive and then move the 3 windows 7 files to my desktop, will doing a clean install from inside windows be as efficient as if I made an .iso into a DVD and then booted from that DVD after restarting?

I know in the past when I have restarted the computer and booted from a DVD that it has given me the option to format the drive etc, but will doing a clean install from inside Windows erase just as much old vista junk?

thanks.

Answer:Clean Install vs. Booting from DVD

No, I doubt that your upgrade would end up as efficient (or as error free) as a clean install from the DVD. There's already a tutorial on how to convert those files to a DVD. Reinstall Vista, then use that tutorial and burn a DVD - then do a clean install!

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I have 3 computers and only 1 of the three boots with a Clean windows 10 install.

Samsung: 1 is a all in one Samsung 700A3D that the HDD went bust in.
Referb: 2nd is an old custom build that use to run Raid 0 on the.
Current: The third is a custom build running off an SSD generally.

I am using one of the old HDD that use to run on the referbed alone, I have installed windows 10 on this and it boots on the Current PC no issue (all other drives disabled in BIOS)

When I plug it into the Samsung or the Referb however I get the message
"Reboot and Select Proper Boot Device or Insert Boot Media in Selected Boot Device"

The HDD shows in the BIOS but does not boot on both of these machines, this has led me to believe it should be an issue in the BIOS settings as it boots successfully on Current.

Failed Boot/BIOS Settings
https://drive.google.com/file/d/0B46...ew?usp=sharing

Booting sucessfully (not much to see other than a slow boot time)
https://drive.google.com/file/d/0B46...ew?usp=sharing

Answer:Clean Install on HDD only booting on 1/3 computers

Fixes Tried:
Complete wipe and repartition of drive using EaseUS
chkdsk /r
diskpart
bootrec /fixboot
bootrec /fixmbr
bootrec /rebuildbcd (this one failed)
I can only re-install windows when on the current pc
when trying to use usb stick for repair disk and reset PC I get no partition available message on the referb.

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Can I clean install windows 8 onto mbr hard disk with the installation that's booting out of GPT partition ?

Answer:Can I clean install windows 8 onto mbr HDD with GPT booting

Originally Posted by budi


Can I clean install windows 8 onto mbr hard disk with the installation that's booting out of GPT partition ?



Why not just convert drive to gpt - very easy to do?

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I decided to install win 7 on my computer again. It had been quite awhile between formats and I figured my HDD could use a good cleaning. I have run into this problem before, but all attempts I did last time have either not worked, or I've forgotton how to fix it.

What happened is this. I inserted my Win 7 disk and followed the prompts. I chose 32 bit, and formatted my partition for good measure. After the install I followed the prompts regarding my computer name, date and time, and automatic updates. After the install was finished the computer restarted and I ran into the problem that has bothered me all day. My computer states at the top "DMI Pool is updating...Update sucessful". It then gives a prompt and nothing else. The computer also stops responding to CTRL ALT DEL or any keyboard commands and must be hard shut down.

I'm out of ideas at this point. I've done all of the following with the exact same result.

Installed both 32 bit and 64 bit, formatted and deleted partitions, made new partitions, formatted again, and installed 32 and 64 on both a new partition and unallocated space.

I even dug up an old win 98 Fdisk, wrote zeroes of the HDD and tried both 32 and 64 again with the exact same result.

My computer is an old Acer Aspire, I couldn't recall the model and it's not printed on the computer itself anymore.

AMD Dual Core 2.10 Processor
2.50 GB Ram DDR2 5300
Onboard Intel chipset, cannot recall the video card.
PCI Express 16x Ra... Read more

Answer:Windows not booting after clean install

What model# is the computer? Did you check to make sure that it is compatible with windows 7? Also you might want to try and remove the pci video card. See if it will boot with the on board video.

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I have 3 computers and only 1 of the three boots with a Clean windows 10 install.

Samsung: 1 is a all in one Samsung 700A3D that the HDD went bust in.
Referb: 2nd is an old custom build that use to run Raid 0 on the.
Current: The third is a custom build running off an SSD generally.

I am using one of the old HDD that use to run on the referbed alone, I have installed windows 10 on this and it boots on the Current PC no issue (all other drives disabled in BIOS)

When I plug it into the Samsung or the Referb however I get the message
"Reboot and Select Proper Boot Device or Insert Boot Media in Selected Boot Device"

The HDD shows in the BIOS but does not boot on both of these machines, this has led me to believe it should be an issue in the BIOS settings as it boots successfully on Current.

Failed Boot/BIOS Settings
https://drive.google.com/file/d/0B46...ew?usp=sharing

Booting sucessfully (not much to see other than a slow boot time)
https://drive.google.com/file/d/0B46...ew?usp=sharing

Answer:Clean Install on HDD only booting on 1/3 computers

Fixes Tried:
Complete wipe and repartition of drive using EaseUS
chkdsk /r
diskpart
bootrec /fixboot
bootrec /fixmbr
bootrec /rebuildbcd (this one failed)
I can only re-install windows when on the current pc
when trying to use usb stick for repair disk and reset PC I get no partition available message on the referb.

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I am having issues tying to wipe and reinstall my windows installation or repair te installation I already have on one my hard drives. The reason I want to re install is that after I was changing my cpu multiplier my computer crashed while booting windows and now it wont boot at all. I am booting with a dvd (Pictured) I borrowed from a friend because mine is missing. if I try to go through set up now it just sits there..with that blue circle for hours. and then when I click repair I get the "System recovery option" window (Pictured) and just hangs there for hours..I cant get into a command prompt to make any changes and I don't know what else to do. Safe mode wont boot either. I have cleared my cmos as well

Answer:Issues with a clean install. Booting from dvd w/pics

That's a Dell disc. You have a Me :P computer.

I'd guess that the Dell disc has problems with your Me :P because it isn't a Dell.

I'd download a legit Windows 7 ISO from mydigitallife.info and burn it to a disc. Install from that disc. Activate with your own Product Key, which I assume you have?

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Hi there, i just received my T470, i already have an ssd so i decided to replace the original hard drive with it. I have purchased a windows 10 education version. (free with the school) I have made with the window7 tool a bootable usb stick. After disabling the SecureBoot and passing the bootmode from "UEFI" to "BOTH" in the BIOS i installed windows 10 from the usb stick.  Here is the issue : After installation the computer restart but restart on the installer at the beginning. When i press F12 at launch there are 3 options : - Windows Boot Manager- USB generic storage- My SSD  When i remove the usb stick and start the screen pass from "Lenovo" to the boot menu with 2 options :- Windows Boot Manager- My SSD  But trying to start from them is doing nothing.And the boot menu come back each time i press enter. It seems that the computer is not able to boot with the new SSD but i don't understand why. when i enable secureboot again it does not change anything. Can you help me with this ?     

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My win8 is currently installed in MBR. If I want to change to GPT from MBR, must I do clean install?

Answer:About UEFI booting; Is clean install required?

Short answer. Yes.

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Hi there, i just received my T470, i already have an ssd so i decided to replace the original hard drive with it. I have purchased a windows 10 education version. (free with the school) I have made with the window7 tool a bootable usb stick. After disabling the SecureBoot and passing the bootmode from "UEFI" to "BOTH" in the BIOS i installed windows 10 from the usb stick.  Here is the issue : After installation the computer restart but restart on the installer at the beginning. When i press F12 at launch there are 3 options : - Windows Boot Manager- USB generic storage- My SSD  When i remove the usb stick and start the screen pass from "Lenovo" to the boot menu with 2 options :- Windows Boot Manager- My SSD  But trying to start from them is doing nothing.And the boot menu come back each time i press enter. It seems that the computer is not able to boot with the new SSD but i don't understand why. when i enable secureboot again it does not change anything. Can you help me with this ?     

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So I've been fighting with this issue for almost a week now, I'm at wits end. Back story, I was working on some music production stuff, which is the only thing I use this PC for, when a ~1 second power outage (off for a sec then back on) happened. When my computer came back on from the outage it was at the shutting down screen then turned off. After the storm passed I went to turn it back on and instead of going to the windows 10 logo and booting up it just goes to a black screen with a flashing white underscore in the upper left corner.

Here is what I have tried so far:
Is it a failed SSD? No, I was able to use a SATA>USB cable to read/write all files on this drive. I was able to copy all files off to a backup folder. Drive looks like everything is fine with it.
Has my RAM failed? No, I pulled all RAM sticks and tested one at a time to ensure it would not boot up with either one. I checked in BIOS to ensure that it was reading the proper speeds and total memory of the sticks, which it was. I also checked some older RAM I still have that I know was working properly when I pulled it out to see if maybe it was an issue with all sticks, still no dice and no boot up.
Create Win 10 Boot Media on flash drive and run a repair? This is where it gets odd, after all of this I suspected maybe its a master boot record issue, so I would need to boot from a USB with win10 install media on it. However, my PC will not boot from a USB drive! I have tried three different flash ... Read more

Answer:Cant repair / clean install windows by booting via USB

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Hi everyone

I'm a bit of a novice but I decided to upgrade my computer and would love some advice please. I am currently running windows Vista 32 with an Hd and decided to upgrade to a SSD with windows 8 professional 64GB using a clean install.

I have watched a few videos which suggest you just plug in your new Ssd, unplug the HD and boot windows from cd/DVD and install onto SSD. I tried this several times and every time it did not recognize the boot disk. If I plug my original HD in and reboot using the disk- it is able to recognize it and initiates the installation procedure. I am hoping to replace this HD so not sure how to get this to work.

Any tips would be greatly appreciated.

Answer:New ssd and clean install issues. Not reading disk when booting

Could you please provide more information like system specs, which ssd etc, however, I did have the same problem with my Kingston SSD after I deleted, formatted it many times but it worked fine when it was new.
You could get a USB hard drive enclosure similar to one in the link below, clone the Vista on it using Macrium Reflect or similar programs, install the SSD in the laptop/PC then do a custom install of Win 8.
Hot USB 2.0 External Hard Drive Disk Case 2.5" SATA Black Support up to 500 GB on eBay!
Macrium Reflect Free - CNET Download.com
Clean Install - Windows 8
If Macrium reflect doesn't work, you could try Arconis(trial version but limited functions ) or something else.

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Gateway Intel Pentium DualCore Vista 32-bit
----------------
I am trying to run a clean install after my computer crashed and the unmountable boot volume problem arose. When I try to Boot From CD/DVD, Windows loads (long white bar on bottom fills up over a minute or two), it starts the next Windows Corporation page that looks as if it's starting up the computer, then simply freezes on a black screen. My boot order is CD/DVD first and I am booting to the original OS disk. (If I try to Start Computer it comes to the blue screen of death, and when I try system repair it returns to that screen.)

Any ideas or links as to how to start the clean sweep/reinstallation process? Is there software I need to run a clean sweep?

Thanks.

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Hello
I have tried toubleshooting this problem my self with no sucsess, have tried taking computer to pc outlett to fix(they just formatted it and cbf seeing if it acually worked) with about the same luck, so hopefull there will be a smart puppy out there somewhere
I have run Vista home premium 32bit for a while, but now have decided to upgrade my pc with
Mother- Gigabyte Ga-EP45-DS3R
CPU- Intel Core 2 Quad Core 2.83gHz
GPU- ATI-HD4870X2 2Gb Pci-E
MEM- Corsair 4GB kit Twin2x4096-8500c5df w/fan
HDD- Samsung SATA2 160GB
Pwr- Thermal Take "tough power" 750watt
Case- Antec 900 Gaming Case

And heres the Problem:
I Installed XP first(i have vista upgrade) then installed Vista Flawlessly.
After about 20min of installing drivers ect it froze.Lost Power to USB devices and had to restart.
This happend once or twice more, then worked for the rest of the night.
I updated all Vista and drivers.
Even played "crysis" with all graph settings on very high without a problem.
Next day it began to freeze every time i booted windows(within 1-5min of seeing vista GUI)
It also restarted it self 1-2 times after seeing motherboard image on boot up. Then froze just before "verifying DMI pool Data".But after another restart, ran thru to windows and froze again.
I formatted it and took off "raid 0" wich i was running.
Strang thing was it did its usal freeze 1-2 times then ran perfectly that night.But next day surpirse suprise now does one of the two freezes m... Read more

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Hey guys,

Alright, so my hard disk crashed a few days back (I was running XP Pro), so I decided to install 7.

My specs are:

Motherborad: Intel 82865GBF
Graphics: On-board 256MB graphics, they are handling the aero style well.
CPU: Intel Core 2 Duo 2.0Ghz
Ram: 3 GB
HDD: 320GB
Now, here's the problem. I installed Windows 7 and it loads up fine. Then when i'm doing anything like browsing though empty folders or opening up the control panel, the compe freezes for a few seconds, the active window says 'Not Responding' in the title bar.

I took a closer look at the Cabinet and realised that when I tell the computer to do something, the HDD light doesnt light up, then I get the Not Responding, and then 10-20 secs later, the HDD light blinks and the Not Responding window starts working.

It does this for everything I do, the HDD light has a lag of 10-15secs after which it lights up and the computer does what I had told it to do.

BTW, the Aero glass interface works great, no lags whatsoever in that respect.

Also important to know is that the HDD is completely blank, it only has Windows 7 on it, I havent installed one file or application.

So I think this is a HDD problem since it just crashed a few days back, but I can't be sure.

Ohh, last problem, My keyboard doesnt work completely (it used to with XP), in Windows 7 i couldn't press Shift or Caps Lock and some other alphabets, today morning I could press shift and Caps Lock, but those same alphabets di... Read more

Answer:Windows 7 freezes after clean install

Okay, new problem.

Just restarted my computer and after the Starting Windows screen, all I get is a black screen with a mouse, and I can move the mouse around but nothing opens, and HDD light was blinking a lot at the Starting Windows screen but on the black screen, no blinking.

This reminds me of a virus my brother had on his laptop last week (running XP). His laptop was working fine and then he started it one day and after the windows screen it just goes black with a mouse pointer.

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I am posting this one for information only, I solved the problem finally. I had a dual boot setup running Win & RC1 and XP. I bought a couple of copies of 7 when it came out and sat down to install the Professional copy on the machine already running the OS. Just for kicks I ran the Microsoft fitness utility before starting install. All I got was a warning on 3 software items. I had 3 hard drives in the system at the time, a Seagate 750 GB SATA, a Seagate 1 TB SATA and an old Western Digital 80 GB IDE drive. I wiped the 750 GB drive clean and started a clean install.

Installation would proceed until setup tried to reboot the computer and it would hang at the "Press any key to boot from DVD." I did this 3 times (hardheaded and stupid) and I got the same result each time. I did notice on the 3rd try that Windows was running an integrity check on the IDE drive just before the hangup so I opened the case and disconnected the IDE drive and rebooted. The installation completed without a problem.

I know that this forum suggests disconnecting hardware before the Win 7 install but I didn't know that at the time of my problem. What bothers me is that the Microsoft readiness utility didn't warn me of the problem plus I was able to install the RC1 copy okay with the exact same hardware setup.

I hope this info might come in handy for someone who runs into a similar problem.

Answer:Installation hang on clean install

  
Quote: Originally Posted by Cecebee


I know that this forum suggests disconnecting hardware before the Win 7 install but I didn't know that at the time of my problem. What bothers me is that the Microsoft readiness utility didn't warn me of the problem plus I was able to install the RC1 copy okay with the exact same hardware setup.

I hope this info might come in handy for someone who runs into a similar problem.




Cecebee, welcome to the forums and thanks for sharing your results

Regarding your remark above, it is basically a crapshoot. I have installed a few times with other IDE and SATA drives connected and it worked. I have seen several people that have had the same problem as you did and disconnecting solved it.

When in doubt, better disconnect.

Tks again

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Hi,

Laptop came pre-installed with Windows 8/8.1 and I didn't like the OS so I decided to downgrade to Windows 7 Ultimate x64.

After finish installing OS, I download all drivers and install on my laptop. (DONE)
I connect to the internet and start to download windows updates and install them. Then the computer randomly freezes in the process of downloading the updates. Sometimes, the laptop will boot up and then freeze without me having a chance to do anything! Other times, it freezes randomly out of the blue when playing a game, installing some programs, or just not doing anything. When the computer freezes, I have to hold the power button to reboot the laptop again. The back lit keyboard is working but that doesn't really matter since the screen froze and I can't do anything unless I reboot.

I have also re installed my laptop with Windows 7, installed all the drivers again and the same problem happens again.

RAM- 6gb (4gb,2gb)
CPU- Intel I5 Ivy Bridge

Answer:Laptop freezing minutes later after booting up (Clean Windows Install)

Start over and this time don't force drivers into a driver-complete OS. This is not XP.


Follow the same steps as for Clean Reinstall - Factory OEM Windows 7 especially how to handle drivers in Win7. They will all come in on Windows Update after install. Just have your wireless driver in backup in case you need it to get online and Check for Updates. Then install all Important and Optional Updates, with reboots, until there are no more offered.
If problems persist check your UEFI settings in BIOS. You've already disabled Secure Boot, correct. What are CSM, Legacy BIOS and Boot settings. Did you install to UEFI or in Legacy?
Once you do that then if problem persists start at the top of the Troubleshooting Steps for Windows 7

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I can't really give much more info since I have no way of booting up. After the initial instalation process and first restart, windows don't want to boot up due to a critical error with tcpip.sys drivers. I'm installing from a USB drive and running startup repair can't diagnose the problem.

What can I do? Cmd is accessable
 

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Hi,
My friend wants to perform a fresh install of XP Home on his laptop for which he has to buy an external DVD drive as it's a notebook.
Please can someone point me to a decent page that explains how to perform a clean install? And any recommendations on a cheap external DVD drive too?
Thank you in advance.

Answer:Best link/web page to explain how to do a clean install of XP?

What make and model. Should be a Recovery Partition.
Needs to save all personal data/files/folders/emails(?) etc to Flash Stick first or buy a CD/DVD Rewriter or ext USB Hard Drive HDD.

4 more replies
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I have two SSDs (120 and 64 Gb) and two platter HDDs (500 Gb each) setup in RAID. The OS is installed on the 120 Gb SSD with the page file on the 64 Gb SSD. I have 16 Gb of memory so the page file will not get used that much. I wanted to put the Page File on the platter HDDs, but I get an error that 'Crash dump initialization failed!' no matter the size I use, I have used from 2 Gb to 24 Gb. When I put it on the 64 Gb or for the matter on the 120 Gb SSD I get no error. I'm only using 200 Gb of the RAID setup so there is a ton of room. Does anyone have any idea why I cannot put the Page File on the RAID setup? My MB is a Biostar TZ68A+, i5 2500k setup.

Answer:Moving Page File to another HDD after clean install on new SSD

Good question. I've always used my D:/ spinner for the page file but it's not in RAID. I hope to power up a new build with RAID spinners soon and I'm now curious if I well experience this.

Have you tried allowing the OS to manage page file size on the spinner?

6 more replies
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Hello, my computer has been freezing for the past few days every time I try to login.

It will sometimes give me a pink screen, I got in once but the screen went black in a couple minutes.

I can login in safe mode fine and even normally if I do diagnostic mode from msconfig.

I tried repairing windows 7 startup, but it detected no errors. I tried a clean install but the problem stayed.

all help is appreciated
 

Answer:Computer freezes after login, even after clean install

"It will sometimes give me a pink screen, I got in once but the screen went black in a couple minutes"...

Sounds like a video card issue. What are your complete computer specs, and what kind of video are you running? On-board or separate video card?
 

8 more replies
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I have been running a Windows 10 for some time mostly without problems (although it seemed to me that it was not working as fast as it should be, I recalled application startup for example to be much smoother on Windows 8). I decided to do a clean reinstall of Win 10 a couple of days ago and then I started getting a blue screen with error "DPC_WATCHDOG_VIOLATION". First just at times of higher workload (debugging programs in Visual Studio) but now quite often and often on startup. Additional symptoms which are present before the bluescreen are general system unresponsiveness and System Interrupts process taking a high percentage of CPU time (the 2nd symptom does not seem to be always present). Also about 30 % of startups result in a complete system freeze and I have to do a hard reset.

I have now done several clean installs of W10 (even on different HDDs) and the problem keeps reappearing.

What I've tried:
Chkdsk - PASS. I have also tried 2 different HDDs and the problem is the same on both, so this is not a drive failure.BurnInTest application - PASS.Windows Memory Diagnostic - PASS without issue but every time after it finishes and Windows starts it freezes and I can't even login.Memtest86 - PASS after 2 hours of testing with 0 errors. However after Windows starts it freezes like with Windows Memory Diagnostic.

Answer:DPC_WATCHDOG_VIOLATION BSODs and freezes on clean W10 install

Hello and welcome to TenForums
All the crash dumps I looked at refer to the graphics card driver as the problem. Please reinstall the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.

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Hello have got stuck on what should be simple.

Have successfully already got the latest current 32-Bit Windows 8.1 (upgrade 1 etc.) running smoothly (since it was released to market) using the original retail Windows 8 Pro DVD Physical Media (from Amazon [pre-order]) to upgrade from within a running & activated copy of 32-Bit Windows XP Pro SP3.

Ideally would like to move to 64-Bit Windows 8 (then 10) to access 8GB of RAM.

Have just discovered that neither my 32-Bit or 64-Bit Microsoft Windows 8 Pro Upgrade DVD's will clean install with a single blank HDD.

Both Win8 DVD's boot, then the blue 4 panel Windows logo appears, then the white dots circular spinner appears below the blue Windows logo, then the entire screen goes blank to black (but remains powered on) and nothing then seems to take place - no HDD light activity any more - nor any DVD Drive light activity that stops as well - just slow light pattern changes on my lit up (Crucial Ballistix Tracer) RAM.

The desktop has been at black screen for just over an hour now (writing this on laptop) no HDD / DVD indicator light activity - even with a brand new SATA cable!

Any ideas how to overcome this weird problem as also would ideally like to be able to clean install just Windows 8.1.

Regards.

Answer:Clean install of Windows 8 Freezes just after Spinner

Hi,

I am also having this problem with my win8 DVDs. The 32 bit actually throws an error screen after the spinners, but the 64 bit just goes blank/black like yours. I have no idea what to do.

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So I have reformatted my PC, for the second time now. Whenever I try to do anything, it takes about 5-20 seconds for it to happen. It's like, behind the granny in crutches slow. This has never happened to me before. I have ruled out the possibility of a virus, spyware, or any other junk. I have tested that already. Defragmenting does not help. Disk check couldn't complete its check. I just tried to disable automatic updates in services.msc (b/c my firewall is giving me a sh#tload of popups) and my computer went unresponsive for 30 seconds, and everything I tried to do in that time period took place when it started to respond again. I am also finding excessive dumpreps in my task manager. I have COMODO firewall and anti-virus installed, latest motherboard and video card drives. No sound yet. Heres my computer:

AMD 3800+ Dual Core
DFI lanparty ultra-d nforce 4 ultra
7800gt eVGA
2gb corsair dual channel
seagate SATA 160GB 7200rpm 16mb cache 3gb/s

PLEASE HELP!

Answer:Slow XP responsiveness/freezes after Clean Install

Never mind. I took out the memory and cleaned it. It seems that maybe something had been kept in there residually and I removed it by taking it out of the slot and cleaning it. All is well. Thanks! For nothing. lol

2 more replies
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I am doing a clean install of windows 7 64 bit but when CD starts to load it freezes says starting windows. I have tryed the 32 bit and it installs like half the files then i get a blue screen. Does 8 gig of ram have anything to do with the installation of windows 7?

Answer:Win7 X64 Clean install freezes or BSOD

With 8GB RAM, you need to go with 64bit if you hope to use most of your memory. That said, you should first make sure that your DVD drive is first in boot order in your BIOS. After any failed reinstall make sure you choose Full Format at the beginning of the install to completely clean out everything. If you still cannot complete installing, consider hardware problems. Use Memtest to test your RAM for a bad stick, if it does not complete or shows any problem, retest with one stick at a time. Use the mfg.'s utility to test your hard drive. Use a Linux disk to boot directly to the disk (do not install) to see if basic hardware works (motherboard, processor, RAM, power supply, etc.). IF all of this works properly but you still cannot install, then look into replacing install medium (from MS if retail, from computer mfg if supplied with computer).

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Hi,I would like to reinstall Windows 7 on my X1 carbon from scratch, to have it without all the bloatware. Where can I get Win7 image/disc to do it? I tried installing Windows 7 from my friends MSDNAA Win7 disc but the key did not match (I could not activate Windows).Thanks for help,Mike













Solved!

Go to Solution.

Answer:Windows 7 installation disc - for clean install

Lenovo don't sell these discs. MSDNAA as in DreamSpark? The image on the DreamSpark are not Retail Images. You would need retail version image of Windows 7 to work with the serial no. that you got.

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I have just performed a clean re-install of 8.1 using the win8.1 update1 ISO image (http://windows.microsoft.com/en-IN/windows-8/create-reset-refresh-media)


after the installation, I found there are 53 updates to be installed.


is there a specific sequence I have to follow, in installing all these updates - to avoid some clash and mal-working?

do I need to mention which updates are showing up? for you to be able to guide me?


thank you for the help


regards
biren

Answer:installation sequence of updates after 8.1 clean install

Most people have Updates set automatically. You must be working it differently.

I download the individual updates in the order they are presented by Windows Update, category and kb#. I then install them in clumps of category and earlier kb# first. If there are more than ten entries per category, I split the category into separate clumps. Reboot after each clump. Should there be any reverting, the damage is minimal.

Occasionally, the size of the Update doesn't match anywhere near the file to be downloaded. That's when I defer to Windows Update. After a reboot, sometimes, the earlier kb# file is no longer needed. The eccentricities of Microsoft Windows OS.

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I have a fairly new laptop and I was wondering if doing factory restore (3) within 2 months, most recent one was few days(Makes it the 3rd factory restore) ago and I noticed there was quite a lot of bloatware so now I plan to do a clean installation but I'm worried if this could damage the laptop.

Answer:Could do more than 1 factory install and a clean installation damage l

Hi,

Absolutely no damage, you can do a clean install to your hearts content - no need to worry.

Use this guide:

Clean Reinstall - Factory OEM Windows 7

Regards,
Golden

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hello i had windows vista on my pc and i did a Clean Installation of windows 7.but now i have some problems,and i want to install windows 7 again.do i have to go back to windows vista? i have a windows 7 upgrade dvd.

Answer:can i install windows 7 again after upgrade Clean Installation

No, you do not have to reinstall Vista, if you did a clean install, read this. You do not have to reinstall.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips

Justd do it the way it shows in the tutorial.

In the future, make a backup and you will never have to reinstall with the DVD.

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Hey, ive done something wrong and got a boot0: error , then I got operating system not found and stuff that my pc would not boot so i formatted my drive.

Now i insert the installation setup CD , i configure my installation , when it starts installing it gets stuck and the screen freezes forever. Please help me

Answer:Installation freezes in every OS install.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

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While preparing standard system image Build 1511 of Windows 10 Enterprise 64bit (workgroup, non-domain, stand-alone PC) I am experiencing an issue with IE11. This is a clean install, no software loaded, no IE add-ons other than defaults, no user accounts save the Admin account, no tweaks other than logging turned on, Windows updates not even run yet.

While logged in under the built-in Administrator account if I leave the Local Security Policy/Security Options setting of "User Account Control: Admin Approval Mode for the Built-In Administrator account" DISABLED then IE11 works fine. If I ENABLE this setting then reboot, IE11 then fails to load some pages (page not responding, long hang followed by the error report and IE must be re-launched). Specific pages consistently cause this (so they have been my test pages). Kelley Blue Book - New and Used Car Price Values, Expert Car Reviews generates the issue consistently as does Online data backup software - Download SyncBackPro | 2BrightSparks If I install Firefox or Chrome it works fine in those browsers and also on Edge.

I have reloaded several times from clean install, reformat and this continues to happen. I could just dismiss it however I am conerned other pages may also fail and many things withing our company, sadly, require IE for one reason or another. I have tried this on a clean laptop and desktop and the issue happens on both. If I try it on a Hyper-V install from the same build the error message appears b... Read more

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While preparing standard system image Build 1511 of Windows 10 Enterprise 64bit (workgroup, non-domain, stand-alone PC) I am experiencing an issue with IE11. This is a clean install, no software loaded, no IE add-ons other than defaults, no user accounts save the Admin account, no tweaks other than logging turned on, Windows updates not even run yet.

While logged in under the built-in Administrator account if I leave the Local Security Policy/Security Options setting of "User Account Control: Admin Approval Mode for the Built-In Administrator account" DISABLED then IE11 works fine. If I ENABLE this setting then reboot, IE11 then fails to load some pages (page not responding, long hang followed by the error report and IE must be re-launched). Specific pages consistently cause this (so they have been my test pages). Kelley Blue Book - New and Used Car Price Values, Expert Car Reviews generates the issue consistently as does Online data backup software - Download SyncBackPro | 2BrightSparks If I install Firefox or Chrome it works fine in those browsers and also on Edge.

I have reloaded several times from clean install, reformat and this continues to happen. I could just dismiss it however I am conerned other pages may also fail and many things withing our company, sadly, require IE for one reason or another. I have tried this on a clean laptop and desktop and the issue happens on both. If I try it on a Hyper-V install from the same build the error message appears b... Read more

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I'm trying to install a 'clean' installation of vista
I already have vista on my computer as my operating system but I have been experiencing problems.
I'm booting from the vista disc, and everything seems to be working correctly until after the first start up. Once I get to the screen where it says 'completing installation', suddenly it just stops working. It's not really frozen, but it will not continue the installation. I've tried installing it around five times and this has happened every time.
Any suggestions on how to fix this?

 

Answer:Windows vista clean install freezes, or shuts down

Elaborate a bit please: Do you have Vista already installed and you are trying to install another copy over the existing one? A clean install to me means that you have removed the previous installation of Vista.
 

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Hi there,

I recently acquired the computer listed in my specs, and was having 10 second freezes when running programs or just exploring the hard drive. I have XP Pro SP2. I figured it might be windows or something so I tried running a clean install. Just after it asks for SCSI or RAID drivers at the bottom it freezes and then blue screens on me saying "A problem has been detected and Windows has been shut down to prevent damage to your computer... blah blah blah, error code STOP: 0x0000007B (0xF7CAE524,0x00000C34,0x00000000,0x00000000). So I ran the Windows disk checker after booting in my original XP Pro SP2 and it gave me the same blue screen. AFAIK I have 2 Western Digital 74GB HDs in RAID 0 configuration... I surmise RAID 0 was installed incorrectly or I have a bum hard drive.

What is the right step to take from here?
 

Answer:Blue screen on Clean Install, Diskcheck, 10 second freezes

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Hi everyone. It seems I have the worst luck with Windows these days, but here is my problem.

I have made two clean installs of Windows 2000 Professional today trying to figure out a problem. It all started with my first install. It was behaving funny, freezing on startup (after desktop icons loaded) every other reboot or so. I put the latest Via chipset drivers on there, and nVidia video drivers (to get out of 16 color mode) and then the freezing upon boot seemed to stop.

I had already made the mistake of installing a few applications such as Firefox and Atomic Clock Sync, etc. Not only did it crash on boot every other boot or so, it would always freeze 2-3 minutes after starting a VNC session (using RealVNC). I tried troubleshooting those problems all evening, and I thought I would just start clean, in case something happened along the way.

So an hour or so ago, I started the 2000 install process again. It went fine and didn't have any problems. I installed a firewall first, just to be sure I didn't get the new install infected in any way. I went to download the nVidia drivers so I could actually see things in a decent resolution and color quality. That went fine as well.

I installed RealVNC and tried it from another machine. Speed was nice and fast, but just like before, it freezes the whole computer after 2-3 minutes, and I have to do a hard reset. Same result with UltraVNC I'm afraid.

I posted this in the Windows forum because I've checked ou... Read more

Answer:Brand new clean install Win2k. Freezes after 2-3 minutes of use!

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I have tried everything i found on the internet,remove unnecessary devices,update bios,update dvd-rom firmware...
Here is my config:

Code:
Intel Core 2 Duo E6400, 2133 MHz (8 x 267)
Gigabyte GA-965P-S3 (BIOS F12)
2048 Mb: DIMM1: OCZ Gold XTC OCZ2G8001G
DIMM3: OCZ Titanium XTC OCZ2T800IO1G
NVIDIA GeForce 7900 GS
ViewSonic G90f-4 (CRT)
Seagate Barracuda 7200.10 320GB
Optiarc DVD RW AD-7173A SCSI CdRom Device
Sata hard drive is working in IDE mode...

here is error log,i don't understand anything,help me please!!

Code:
2008-09-29 20:00:25, Error [0x0641e2] IBSLIB Either <InstallTo> or <InstallToAvailablePartition> must be specified for <ImageInstall>/<OSImage> section in a clean install.[gle=0x00000490]
2008-09-29 20:00:25, Error [0x060470] IBS The specified metadata selected 0 images, expecting precisely one to be selected
2008-09-29 20:00:25, Error [0x06051f] IBS SelectOsImageImp: Failed to resolve the metadata for os images
2008-09-29 20:13:35, Error CBS Pkgmgr: Install Drivers Offline Callback: ERROR: Failed to find driver packages at 'C:\PnPdrvrs\' (Error code (HRESULT) 0x80070003.)
2008-09-29 20:13:35, Error CBS Pkgmgr: Install Drivers Offline Callback: ERROR: Failed to find driver packages at 'D:\PnPdrvrs\' (Error code (HRESULT) 0x80070003.)
2008-09-29 20:13:35, Error CBS Pkgmgr: Install Drivers Offline Callback: ERROR:... Read more

Answer:Vista hangs on completing installation(clean install)

I see that all of the errors report a problem with a driver on the "F" Drive.
Is this the drive that Vista is installed on or the DVD drive?
 

3 more replies
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I have a z50-75 with preinstalled win 8.1 I would like to do a clean install of Win 8.1. Unfortunately I have very little available bandwidth (1GB a month), - and the connection is extremely slow and unsteady and I think I can't download all the drivers from the Lenovo site at once. I have a DVD with win 8.1 and a second clean HD. I would like to know if there is a way and how, to get all the drivers from the original HD, currently in use. Thanks in advance

Answer:Fetch drivers from HD with original installation for clean install

Great place and  friendly community here to get support .   STATS: Questions posted =3Replies =0wait time =5 days anyway: solved by my self . Thanks.

1 more replies
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I'm trying to do a clean install on my envy. i threw away de partitions on the SSD and wanted to make new ones. The issue is that windows install gives an error when i select te ssd drive. Installing on the normal drive works fine.  I think windows 10 doesn't have the drivers of the lite-on ssd on-board to work with te SSD. How can i make this install work? I'm using a bootable usb with the windows installation on it. Thanks for the help











Solved!
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Answer:installation error clean install lite-on l8h-256v2g-hp

Well, during this typing i made a work around.I installed windows on the normal hdd. Then it was possible to format the SSD. When that was done i tried reinstalling windows on the SSD and it works! Zo i removed the install from the HDD en installed windows on the SSD. So this thread van be closed.Thanks for the help and i hope this helps others doing a clean install on this machine.

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Hi,
What is the correct and recommended order to install the drivers after a clean Windows 10 installation.
I have always been told that it is Intel Chipset driver first, followed by all the other chipsets (Intel Management Interface etc) and then only after all the chipsets have been installed, the rest of the drivers can basically be installed in any order.
Ive just spoken to a guy on Technical Support who said SATA (Intel Rapid Storage Technology) drivers should be installed before the chipset drivers. Is that correct? This is his suggested order :-
1. BIOS
2. Intel Rapid Storage Technology-SATA driver
3. Intel Chipset driver
4. Then, All the other chipset drivers listed under the laptop service tag can then be installed in any order (Intel Management Interface, Card Reader, Intel Serial IO driver etc)
5. And finally..All the other drivers can then be installed in any order (Wi-Fi, Video, Audio, Ethernet Controller driver etc)

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Hi,

I hope folks can help with this one.

After a failed HDD and purchase of a new drive, I then did a clean install of Windows 10 from a disk image - except it failed part-way through throwing up an error.

I tried again and it again failed part-way through.

I tried for a third time with a different disk and the installation failed again (albeit at a different point)

I tried for a fourth time with an image on a USB stick - and SUCCESS!

However, in addition to a Windows folder in C: drive, I now also have folders called Windows.old (10.1Gb), Windows.old.000 (7.40Gb) and Windows.old.001 (13.2Gb).

I logged into the Administrator account and tried to delete these folders - but I get an error message that SYSTEM needs to give permission (how can I get SYSTEM to give permission?).

I tried opening an elevated command prompt to use the RMDIR and DELTREE DOS commands.

The DELTREE command says " 'deltree' is not recognized as an internal or external command, operable program or batch command" and RMDIR gives the message "The directory is not empty".

Question is, how can I get rid of these folders which are useless and occupying 30.7Gb of my new HDD space?

Cheers

Art

Answer:Clean Install of Win 10 - how to remove installation files that failed

If it's a true clean install, you wouldn't have a folder (or folders) like that, so I wonder just exactly what you did.

Did you format the disk after a failed attempt?

Suggest you also post a screenshot of Disk Management showing your partitions.
Type
Disk Management
in Cortana's search bar
or
Windows key + R, type diskmgmt.msc

You can't delete those folders directly like that - they are protected.

Try
How to delete the Windows.old folder from Windows 10 - CNET
(I searched for
how to delete windows.old
)

Now you'll have to check if the others are deleted - if not you can delete them from a command prompt outside Windows (e.g. via SHIFT + click Restart and navigate thru the prompts. Drive letters will be different, so be careful.

14 more replies
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Hi Everyone,
I looked through installation guides on here for the recommended installation order for drivers after a clean Windows 8 installation on an XPS8500 from Windows 8 disc. I also spoke to Tech Support but keep getting conflicting advice so I thought I would try posting here.
The question I have is regarding the Intel Chipset drivers. I know that they must be installed first before any other drivers. The confusion I have is regarding the Intel AMT HECI drivers (Intel Management Engine Interface) which are also listed as Chipset drivers.
Previous Support Technicians have always said that the Intel AMT HECI drivers installation order is not important so can be installed anytime. They always say Intel Chipset software must be done first though. I have read
driver order installation guides which shows HECI drivers way down on the installation order too.
The other day I was speaking to a guy over the phone on tech support who told me that you should install the Intel Chipset software, then the HECI drivers next!!
The reason I ask is I did a clean Windows 8 installation only last week. I installed the Intel Chipset software first and I have installed other drivers including Graphics and Wireless Network drivers. My HECI drivers were installed later. Will this cause me problems or will it be OK?
Any advice would be appreciated.
Thanks very much in advance.

Answer:Driver Installation Order question after a clean install

The chipset drivers are always first as others have told you followed by the graphics drivers then the rest at your convenience or whatever is pressing.

11 more replies
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Hi,
What is the correct and recommended order to install the drivers after a clean Windows 10 installation.
I have always been told that it is Intel Chipset driver first, followed by all the other chipsets (Intel Management Interface etc) and then only after all the chipsets have been installed, the rest of the drivers can basically be installed in any order.
Ive just spoken to a guy on Technical Support who said SATA (Intel Rapid Storage Technology) drivers should be installed before the chipset drivers. Is that correct? This is his suggested order :-
1. BIOS
2. Intel Rapid Storage Technology-SATA driver
3. Intel Chipset driver
4. Then, All the other chipset drivers listed under the laptop service tag can then be installed in any order (Intel Management Interface, Card Reader, Intel Serial IO driver etc)
5. And finally..All the other drivers can then be installed in any order (Wi-Fi, Video, Audio, Ethernet Controller driver etc)

Answer:What is the correct order to install drivers after clean installation?

For the most part it doesn't really matter what order you install the drivers in. The main exception would be drivers for external buses - PCI, USB, TB, etc. since the driver for the controller must be installed before you can enumerate devices connected to them. Since it's hard for people to recognize these, it's simpler just to recommend "chipset" drivers get installed first.

1. It's good to update the BIOS first since a "BIOS" update, which may contain device firmware in addition to the UEFI image, may cause Windows to have to re-detect devices and may cause TPM changes that break Bitlocker/Hello. So it's best to do this before setting up anything else.

2. I don't see any specific reason for installing the RST driver first, unless you were setting up RAID and mess something up that renders the system unbootable.

3. The Intel chipset "driver" literally just makes some cosmetic changes to Device Manager (which is why Intel calls it the "INF update utility"). The actual drivers are already built-in to Windows. But in case Intel makes changes in the future, it's fine to install this before anything else.

Code:
; ************************************************************
; ************************************************************
; ** Filename: KabylakeSystem.inf **
; ** Abstract: Assigns the null driver to devices **
; ** for yellow-bang removal and **
; ** ... Read more

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Relevance 58.22%

Hi,

I hope folks can help with this one.

After a failed HDD and purchase of a new drive, I then did a clean install of Windows 10 from a disk image - except it failed part-way through throwing up an error.

I tried again and it again failed part-way through.

I tried for a third time with a different disk and the installation failed again (albeit at a different point)

I tried for a fourth time with an image on a USB stick - and SUCCESS!

However, in addition to a Windows folder in C: drive, I now also have folders called Windows.old (10.1Gb), Windows.old.000 (7.40Gb) and Windows.old.001 (13.2Gb).

I logged into the Administrator account and tried to delete these folders - but I get an error message that SYSTEM needs to give permission (how can I get SYSTEM to give permission?).

I tried opening an elevated command prompt to use the RMDIR and DELTREE DOS commands.

The DELTREE command says " 'deltree' is not recognized as an internal or external command, operable program or batch command" and RMDIR gives the message "The directory is not empty".

Question is, how can I get rid of these folders which are useless and occupying 30.7Gb of my new HDD space?

Cheers

Art

Answer:Clean Install of Win 10 - how to remove installation files that failed

If it's a true clean install, you wouldn't have a folder (or folders) like that, so I wonder just exactly what you did.

Did you format the disk after a failed attempt?

Suggest you also post a screenshot of Disk Management showing your partitions.
Type
Disk Management
in Cortana's search bar
or
Windows key + R, type diskmgmt.msc

You can't delete those folders directly like that - they are protected.

Try
How to delete the Windows.old folder from Windows 10 - CNET
(I searched for
how to delete windows.old
)

Now you'll have to check if the others are deleted - if not you can delete them from a command prompt outside Windows (e.g. via SHIFT + click Restart and navigate thru the prompts. Drive letters will be different, so be careful.

0 more replies
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Is it possible to clean install windows 8 onto mbr hard disk with the installation that's booting out of GPT partition ?

Answer:Clean install windows 8 onto mbr hard disk with the installation of GPT

Per your thread here.
 
https://www.bleepingcomputer.com/forums/t/663974/can-one-disk-drive-have-mbr-partitions-followed-by-gpt-partitions/
 
Unless I am misreading your post It cannot be done. You cannot have MBR and GPT on the same disk. MBR and GPT are both partition tables. You can have one or the other, not both. GPT booting is not recommended on computers with a Legacy BIOS.
 
You could have two separate disks, one booting Windows 8 MBR and the other GPT. GPT can boot from a UEFI capable computer. If you were to boot MBR on the UEFI computer the setting in UEFI would need to be changed to Legacy or CSM boot.

2 more replies
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Hello everyone !

I would like to make a Clean Install of Windows 7.
I tried to dig some info about this subject and I found this topic :
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=248514#248514

A user is indicating a specific order for installing the drivers of the laptop. I tried to search for such info on the net but I did not find anything related to a driver installation order.

Is this true ?

Do I have to install drivers in a specific order ? What happens if I do not follow the order ?

Thank you in advance.

Answer:Qosmio X500 - Clean Install and right installation order

Yes it is true. Problem are not the drivers but Toshiba specific tools and utilities.
As far as I know this order list is available for older models but I think it is not available for newer notebook models.

Maybe someone here can help you with this.

2 more replies
Relevance 57.81%

I just bought an SSD to soup up my Dell Precision M4400 laptop. The laptop came with W7x64pro, so it should work, but I have the strangest problem I've ever encountered, and I've searched high and low but cannot find anything about this particular install problem. Basically, I cannot click to accept the license terms and so I cannot get past that page.

I can get it to boot from the W7x64pro install DVD. Using the mouse I can setup language prefs, and I can click "Install now". So steps 1-4 here Clean Install Windows 7 are no problem. I get stuck in step 5.

The problem comes on the license term page, where I can move the mouse around, but it won't take any clicks. I cannot scroll the license terms, and I cannot click to check the "I accept the license terms" check-box. The first time I click the check-box, its focus goes way, but that is all that happens. I also cannot do Alt-a to accept the license terms. I'm totally stuck here!

I have tried several times with different language settings, including the default English (US), but to no avail. I get stuck on the license term.

I have installed W7x64pro from this DVD on another computer with no problem. I also have the same problem on the laptop when trying to install W7x86pro from another DVD, so the DVD is not the problem.

I also tried different mice, but with the same result. So the mouse is not the problem.

Any ideas anyone?

Answer:Clean install, but cannot get past accept license terms page...

It almost has to be the installer. Download the latest from the link in this tutorial and burn to DVD using the tool given, then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

Unplug all other HD's and peripherals. Use the touchpad, then try a wired mouse - PS2 if port is available.

If that fails, reset your BIOS to defaults. Set SATA controller to AHCI.

If that fails, try writing the latest ISO to flash stick using Download tool given.

8 more replies
Relevance 57.81%

Installed Win 7 Pro x86 last night on a new HD. After installing SP1, restarting freezes at the Gateway boot screen and I have to hit the power button to shut off, then turn back on. There are no alerts in device manager, so I don't believe this is a driver issue. Everything else seems to be working fine, so I don't think the HD is bad. Any help would be appreciated. Thank you.

Answer:Restart freezes on manufacture's boot screen after clean install

Run a startup repair and see if that fixes the issue.

Startup Repair - Run 3 Separate Times

4 more replies
Relevance 57.4%

I have a new SSD.
I put it in removing all other hard drives. removed all usb except keyboard and mouse both using usb.

Inserts windows 7 cd, I go to install and it just hangs at the completing installation never finishing.

Anyone ever get past that with an SSD? I been at this for 9 hours now and it wont install the OS.

Answer:Cant Install WIndows 7 freezes at completing installation

I'm using an SSD. How are you installing, with MBR formatted drive or UEFI and GPT formatted drive?

I had a problem with a UEFI/GPT installation on one PC, that it would hang and that problem turned out to be the motherboard. It worked fine with MBR formatted drive.

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Relevance 56.99%

I have a Asus Zenbook laptop (UX31). I crushed my MBR and somehow I couldn't ever restore it so I did a new clean install (even though I have a Windows.old folder with most if not all of my old files).

And so the usual boring process began: download drivers, installing them, installing the usual software (Avast, Comodo firewall, Chrome, Office, Adobe programs...) and almost on top of that I began doing lot of work with it, sadly I have almost no time to lose.

Somewhere in that process I started noticing some performance problems: doing different things (open a new chrome tab, clicking a link, open folder, clicking low workload buttons in any program) makes the whole thing freeze for 1-4 seconds. Most of the times the mouse can still be moved during the freeze moment, other times even the mouse is freezed for those 1-4 seconds which is more annoying.

In the last install nothing like this happened, system was perfectly fluid. As far as i can remember I have installed the same drivers from the same Asus page, and the same software. Obviously something is different.

I had the suspicion it was COMODO firewall that was freezing things (its alert windows usually freeze more consistently) so I temporarily "disabled it": but problems persist.

Can you help?

Answer:Clean Win7 install + drivers + basic software = randome little freezes

Hello Joker mate what media are you using to install with? May I suggest this to you if you are doing a factory restore as I don't know what you are using (machine wise)

Clean Reinstall - Factory OEM Windows 7


Some system specs would be very welcome
System Info - See Your System Specs

1 more replies
Relevance 52.07%

Hello guys, i was using Windows 8.1 in my first machine and already upgraded it to Win10. Now i just wanted to install insider preview in seconde old machine in second partition to test something. The problem i downloaded the 14332 build to make a clean install, i installed it and in the startup configuring settings it just give message "Windows could not complete the installation. to install windows on this computer, restart the installation".

The machine is legacy Bios and i done the USB installer properly for it. Some idea what going on?

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Relevance 52.07%

I have a problem installing Windows 10 on my tablet. When try to install, at the time to restart, shows the error message "Windows could not complete the installation. To install windows on this computer restart windows" My computer is a 2 in 1, the Acer Switch One 10, with 2GB of RAM and 32Gb of storage.

I find for a solution. Tried making another bootable USB with media creation tool, and another with Rufus from the ISO file, neither of them works. I have the Fast boot and secure boot disable. Also tried creating and administrator account with MMC on command prompt, but there isn't the option, it says I have to do it from Control Panel. Neither the oobe works, it just shows the blue screen with just a moment... and do nothing (I let it the whole night). I converted the disk to GTP from the USB drive too

Then I found a post in this forum with the same problem than mine, but I can't do the same because I don't have a computer to install Windows 10 with Virtual Box and I don't have a external HDD to clone on it.
Searching on forums it seems that there are many other with this kind of problem with similar devices.

The reason to make a clean install was because I was on the Windows Insider Program and it failed to upgrade to the latest build, it shows the same message, it happens to me before and only restored the last build, but this time I wanted to have leave for a time the program so tried to make the clean install.

Soo... Do anyone know what to d... Read more

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Relevance 52.07%

Hello guys, i was using Windows 8.1 in my first machine and already upgraded it to Win10. Now i just wanted to install insider preview in seconde old machine in second partition to test something. The problem i downloaded the 14332 build to make a clean install, i installed it and in the startup configuring settings it just give message "Windows could not complete the installation. to install windows on this computer, restart the installation".

The machine is legacy Bios and i done the USB installer properly for it. Some idea what going on?

Answer:"Windows could not complete the installation" clean install of 14332

Download build 14295, and upgrade it when the next build arrives - Windows 10 Insider Preview ISO Advanced

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Relevance 52.07%

Current Operating System, pre-install
? Do you have a single OS on your computer, are you planning on multi-booting with this installation? Single OS
? Are you multi-booting now? No
Current Hardware
? How many internal hard drives (HD) are connected to your system? 2 (1x250G, 1x1TB. OS to be installed on 250G drive)
? Are they IDE or SATA? Both SATA, but configured as IDE (Enhanced) in BIOS.
? How many DVD drives are connected to your system? 1xLG4166 DVD Drive
? Are they IDE or SATA Drives? DVD Drive is IDE
? Any external HDs used? None
? Are they connected by USB or eSATA? Not Applicable
? Check Disk Management for any HDs listed with a yellow triangle and explanation point? All Clear, 100% ready
? Is this a New Clean HD? No
? Have you pre-formatted the HD? No, though have hit "Format" from the Advanced Options in the install process.
Windows 7 installation details
? Which build number and version of Windows 7 are you installing? Win 7 Pro x64 SP1. Not sure of build number.
? Are you installing a 32 bit (x86) or 64 bit (x64) OS? x64
? Where did you get the ISO file from? OEM DVD
Installation Media
? Using a USB memory key? No
? From another partition or hard disk? No
? From a DVD? Yes. Genuine OEM copy - sealed in box.
Other
? Any Over Clocking of the RAM, CPU or GPU? No overclocking whatsoever.
* Motherboard: ASUS P5KC
BIOS: v1203 (latest version)
All other PC specs are listed under "My System Specs"

I have read through all the threads, spen... Read more

Answer:Clean Install hangs at "Completing installation"

SOLVED!

I removed the second hard-drive (1TB WD Caviar), set SATA to "Compatible" in BIOS and voial! Presto! Done!

5 more replies
Relevance 50.43%

Hello Folks...........

My C: drive recently started giving me HD521-2W error when I ran "PC Doctor 5 for Windows" diagnostic multiple times in the past few weeks.

I created backup images of both the partitions on this 320 GB HD ( Active partition named "HP_Pavilion" and Primary partition named "HP_Recovery") onto an external USB drive using Macrium Free edition.

I later took PC to a PC repair shop and installed a new 320 GB WD hard drive. However, he DID NOT create 2 partitions as the old drive BUT he made this new drive bootable and downloaded all the necessary drivers.

My questions are :

# 1 ) Is there a tool or an utility I can use to download all the drivers CURRENTLY installed on the old hard drive onto a CD/DVD for later Clean Install of XP?

# 2) How can I make this new hard drive look exactly like the old drive - I mean, it must have 2 partitions using Macrium backups images I already created ?

I hope, I explained this situation to best of my knowldge and created least amount of confusion.

Thanks in advance for your help.
 

Answer:Multi-prong question - New HDD Installation & Clean XP Installation and Drivers

10 more replies
Relevance 50.43%

Machine: T520 purchased Feb. 2012O.S.: W~7 Professional I want to completely wipe my harddrive, buy an installation DVD from Lenovo, and use it to reinstall Windows 7 Pro. According to my Lenovo User Guide (.pdf), Ch. 8 Advanced Configuration, p. 193 to 194 (211 -212 of 298), when you "install a new operating system in your computer ", you need to save the old SWTOOLS folder to removable media and then "Restore C:\SWTOOLS from the backup copy you made before starting the installation." These instructions make no sense to me, for the following reasons.1. I have never heard of using files from a discarded O.S. in one's completely clean O.S.2. The Lenovo User Guide makes no distinction between an installation disc supplied by Lenovo and one supplied by Microsoft. I can see how this procedure would be necessary when using the latter.3. How could Lenovo sell me an O.S. without the proprietary drivers that came with the original factory O.S. ?4. What if one's old O.S. was destroyed or corrupted, or compromised by a virus ? Can Lenovo's solution be to compel users to find all of the drivers (and who knows what else) on their own ? Thank you for your assistance. 













Solved!

Go to Solution.

Answer:One's old SWTOOLS folder needed after a clean re-installation with a Lenovo installation DVD ???

Hi again,
 
The advice to save SWTOOLS (which is a good idea in any case) is for the generic case of "installing a new OS".  If you get media from Lenovo it will include the full drive image as it came from the factory - including SWTOOLS.
 
Where SWTOOLS is useful is when installing from MS media, or installing a different OS version not from Lenovo media.
 
BTW, if you haven't modified the partitions on your machine, you can get back to factory state by launching Rescue and Recovery at boot time.  Hit F11 or the Think button.  There's a full factory restore image already on your (unmodified) HDD.
 
Z.

2 more replies
Relevance 50.43%

I know this topic gets covered a lot but i cannot find an answer to my problem.

I am performing a clean install from usb of windows 7 home 32-bit onto a hp mini 210-1030nr. Of course, the installation is freezing at the "completing installation" screen. The loading dots completely stop moving!

There are no usb devices connected. I have made sure to partition correctly (left as unpartitioned space). I have checked all bios options but there really arent many available. Shift+f10 does nothing. My system meets the requirements. Please help....

Answer:Install freezes at "completing Installation"

thank you everyone for being so helpful.....not!!! and btw i still have NOT found an answer

1 more replies
Relevance 49.61%

Hi Guys,

I have a problem installing Windows Vista. The installation process works fine until after the 1st reboot that goes to "completing installation". It completely freezes at that point and after 1 hour or so goes to a black screen where i can see nothing but my mouse pointer.

I just got my laptop 2 days ago and it's brand new Vista compatible. In fact it came with Vista installed and it was working perfectly fine until I decided to reformat it so that I could check if my new hd i tried installing was the main reason for this installation failure.

I saw a post with similar problems explaining that the BIOS was in need to be updated, but my BIOS is up to date and vista compatible.

My laptop specs are as follows:

Inspiron 1720, Intel Core 2 Duo T7500, 2.2GHz, 800Mhz, 4M L2 Cache
2GB, DDR2, 667MHz 2
256MB NVIDIA GeForce Go 8600
17.0 inch Wide Screen UXGA+ TLLCD
Integrated 10/100 Network Cardand Modem,
8X DVD+/-RW Dual Layer Drive
Integrated Sound Blaster Audigy
Intel 4965AGN Wireless-N Mini Card
Can someone please help me out! Thanks.
 

Answer:Solved: Windows Vista installation freezes at &amp;amp;quot;completing installation&amp;amp;q

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Relevance 48.38%

So hipacritly, if you accepted the win10 upgrade, did the "fresh install option", and decided you wanted to go back to win7 in the future, how would you do it? Can you use any normal win7 install media and grab the key from win10 before you blow it away? Do you have to call in and give the robot your win10 key?
 

Answer:Clean win7 install after clean win10 install?

nightanole said:





So hipacritly, if you accepted the win10 upgrade, did the "fresh install option", and decided you wanted to go back to win7 in the future, how would you do it? Can you use any normal win7 install media and grab the key from win10 before you blow it away? Do you have to call in and give the robot your win10 key?Click to expand...

I recommend imaging the windows 7 system using acronis or some other imaging software. Then doing the upgrade activating then reverting back to the image.

Lets say you already wiped it out and did a clean install. there is no way that I no to go back to windows 7 without a windows 7 key. There are downgrade right but they still require a key (I know it's stupid).
 

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Relevance 48.38%

Hey guys, I've been trying to fix this myself but with no luck. Maybe you can give me some tips? I think it is a hardware issue which I have little to no experience with.

It all started when I decided to upgrade to Windows 7 x64 from my Vista x64. I had nothing of importance on the computer, so why not do a clean install and start fresh? It installed fine and rebooted several times until the computer had the Setup Is Checking Video Performance, it froze on that screen. I had to reboot it and now here is my current issue.....

Installation is going fine, goes to Completing Installation and then reboots..Then shows a black screen with blinking cursor for 5 minutes. Then restarts itself and has Windows Recovery Error. I chose Start Windows Normally and it goes to Starting Windows screen with the logo. I've tried letting it sit there for 30 minutes until it restarts itself and states..Windows failed to start. A recent software or hardware change may be the cause..etc etc..

...So basically it's just a constant cycle of Starting Windows screen and Windows Recovery Error screen Unless I press f10 to go into the Boot Options.

If anybody could give any advice, I would greatly appreciate it. I already installed Windows 7 on my laptop so I know it's my desktop which is causing the issues..

Gateway FX4710
Intel Core 2 Quad Q9300 / 2.5 GHz
6GB Ram / 667.0 MHz
NVIDIA GeForce 9800 GT / 512.0 MB

Answer:Windows 7 Clean Install: Freezes on "Starting Windows" screen

Hello mshannahnv, welcome to Seven Forums!





As you have nothing to lose on the Hard Disk Drive (HDD) have a look at the info below; be sure to post back with any further questions you may have and to keep us informed.


   Information

After you have made backups of everything you care to save and you want to do a real wipe "secure erase" to the Hard Disk Drive (HDD) have a look at this tutorial at the link below, it over-writes everything, all the old Windows code including the old Windows drivers, everything all data, giving you the best possible space to install Windows 7 to; it goes hand-in-hand with a clean install.

SSD / HDD : Optimize for Windows Reinstallation

How to Do a Clean Installation with Windows 7

9 more replies
Relevance 47.56%

Hi,

Due to some corruptions in files system that can't be repair. I decide to do a clean install of vista from recovery partition preinstalled in D drive.

My question is does the clean install also clean out any hidden/unactive virus/rootkit if i format the laptop to its factory condition?

I have tried various AV software on this old laptop but the results come out clean but I still suspect there're some remain hidden as the system is slowly corrupted.

Answer:Clean install vista from recovery partition in D drive also clean virus?

Hi,

The answer is yes it will, if you do a destructive install (Format "C") & it has not infected any other drives.

So, what drives do you have on your system? "C" (System) & "D" (Recovery) plus DVD/CD drives.

Do you have anything else? USB plug in hard drives or USB memory sticks etc. etc.

4 more replies
Relevance 47.56%

Hi BC,
Couple months ago I spent some time in your malware forums trying to resolve issues with a constantly running Windows 7 media center which I noticed was running - not my - porn and bitcoins through. The issue progressed, solutions did not, files got locked, online access became scarce, and as I couldnt keep in timely contact with your well-intentioned helpers here, my thread was closed. To not be a burden on volunteer time, I left the idea of one on one help behind and sought additional insight on my own.
4 months after first noticing an issue, I have my same refurbished HP notebook with no accessible OS, no way to install one from disk, no income, and no hope.
I do have 12 weeks of notes from the most tenacious remote hack I believe exists. It has swallowed my entire home network and every machine in it, even those not configured for online access.
To start, I just want to get an OS on my laptop. I've long since kissed my data goodbye. I ran killdisk multiple times - the last time took 6 days - but I still have an X drive with a registry, command prompt, notepad, you name it, on my machine. I just dont have normal access to "windows"... all these individual programs I can access through command prompt.
Today I'm looking at a new security log called "backup" that starts, "administrative privileged user logged on. Parsing template defltwk.inf. Configuration engine was initialized successfully..."
I have an X drive but no C drive. I have 238Gb of unallocated space on a... Read more

Answer:Can't clean install Win 7: Can't create partitions or clean disk. Remote hacked.

Hard drive manufacturer?
 
Can you enter the BIOS?
 
System manufacturer and model?
 
In spite of your assertions...the original topic reflects no evidence of malware found, IMO.
 
Louis

1 more replies
Relevance 47.56%

Hi Guys
BACKGROUND: Im relatively experienced technical windows guy but I wanted some top tips please rebuilding my XPS17 (L702X tag D6F23S1) after my HDD started corrupting files & registry after 5 years use.
I swapped it for an SSD, now I have some challenges which I'd love some help / wise advice with.
I WOULD LIKE TO: Either recover the image from data (need help) or do a full format of the Windows partitiion (ensuring I have all the right drivers) and begin the painful task of a rebuild. 
CURRENTLY I HAVE DONE THE FOLLOWING:
1. Imaged the original HDD and applied the image to the SSD. 
2. I have tried a new install of windows which has installed to the original drive but leaving only 10% space free.
3. When I break out of the boot sequence I dont get the Dell Recovery option but i can see the Recovery partition in 'Disk Management'.
4. I cant find the recovery discs easily (think house move and everything in the attic situation) made originally but I do have the data on my network NAS and can copy over to a USB stick - I have tried to boot to the USB but I cant make that happen.
QUESTION:
A. Is there a good guide that allows me to download and boot to a recovery environment, format the C: drive and reinstall windows?
B. Is there anyway I can download software which can utilise existing data I have to recover the original windows state please?
I'd be grateful for any advice you can give!
Many thanks
Marcus

More replies
Relevance 47.56%

Hi Folks,

I just did a clean install of Win7 and must have done something wrong. I found a file called Windows.old.

I would like to wipe my hard drive completely clean and then install a fresh copy of Windows 7 Home Premium.

How do I accomplish this task? It's a good time to start over because I'm just at the stage of adding the security software. Already did the drivers but don't mind doing those over again.

I have a Dell 5150, Pentium D820, Dual Core 2.8 GHz with 3 GBs memory.

Many thanks,

ms

Answer:Clean Install of Win7 - Wipe Hard Drive Clean

Do you a regular Windows 7 installation disk, with Product Key?

If so, boot from that disk by setting your DVD drive as the first boot device in the BIOS or by choosing the DVD drive from a menu. Do you know how to do that?

Midway in the installation process you will come to a screen that asks where you want to install Windows. Look for "drive options, advanced" or something very close to that. Take that choice.

At the next screen, all of your partitions will be shown. Delete them all.

That will leave you with nothing but "unallocated space".

When you install to the unallocated space, it will be automatically formatted by Windows and you should end up with a very small "System Reserved" partition and a large C partition covering the rest of the drive.

Back up your data before beginning.

Windows.old is your old installation. If you proceed as above, you won't get it.

With 3 GB of RAM, you should probably go with 32-bit.

4 more replies
Relevance 47.15%

Finally decided to wipe my drive and reinstall windows.   PC has been working good but lately started acting strange with intermittent connectivity and the just yesterday all connected wifi devices lost their log info so that was odd.  Today when I rebooted this PC, I saw the original windows start up screen you'd see if during a fresh install or a restore and that's not right.  Finally I took at look at event viewer and saw a new NT user was added and I didn't do that so here we go again.   This time I suspect the vectors is a compromised Gateway which I have reset but will need to replace with better quality equipment than the junk Comcast is renting me.  This prompted me to run Farbar and come back to the forum for help.
 
2nd issue-  I need help with my Norton firewall settings.   I want to lock this pc down except for approved programs.
​Here is the log and thanks in advance again.  Farbar and addition below
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 26-12-2017
Ran by Ronin Asus (administrator) on DESKTOP-O7VPJFK (26-12-2017 17:33:55)
Running from C:\Users\Ronin Asus\Downloads
Loaded Profiles: Ronin Asus (Available Profiles: Ronin Asus)
Platform: Windows 10 Home Version 1709 16299.125 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-... Read more

Answer:Clean Windows Install on Wiped Drive- Am I still Clean?

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> https://www.bleepingcomputer.com/logreply/666575 <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this ... Read more

9 more replies
Relevance 46.74%

Here lately, while I'm surfing various websites, my screen locks up, I get the little spinning search icon, then my computer goes to the Desktop for a few seconds, then back to the webpage I was visiting.
This tends to happen while I search various websites, and the volume also freezes up as well.
I have ALL updates, up-to-date antivirus program, and no other issues.
Windows 7 Pro.
Any suggestions?
Thanks,
Allan
 

Answer:Web page freezes, sound freezes...

7 more replies
Relevance 46.33%

I think I have a virus or malware and have been unable to get rid of it after many tries, and I am having multiple problems with this home built computer running Windows 7Pro 64bit. I installed a retail version of Windows 7Pro 64bit and I have my original installation disk. I want to do a clean erase of my 480GB SSD and then a clean install of the same Windows 7Pro 64bit. Can you tell me how and provide any cautions etc. Thanks.

Answer:How can I do a clean erase of my SSD to clean install Windows 7?

Hello Joseph,

If you like, a normal clean install will also wipe the drive before installing.

Clean Install Windows 7

2 more replies
Relevance 46.33%

When I upgraded to windows 10 from windows 7,
it worked fine for the next few hours then
i couldnt acess the log in screen
it was just stuck on the slider and then it flickers.

tried to trouble shoot, system restore, clean installed
(using the restart 3 time to trigger system diagnose screen)
tried to use the usb media tool but i t didnt work
it still asked for the usb boot device or disk despite it running that error on the usb
(i used the x64 bit boot installer from windows from another computer,
after i tried to boot the USB on pc, the. i tried it on the laptop after,
it says that there's an error with the autorun.dll error 0xc1 error
and 0xc000012f error

now when I try to load windows on pc it just says
"your pc failed to start, we'll restart for you " screen
then it just loops from there.

help please and thank you uvu
i'll love you forever

More replies
Relevance 46.33%

If I run Vista as a custom install from the DVD why when I look in either "computer" or C:\ do I find 3 folders, one for a device manager for a Philps MP3 Player I have and 2 folders of files and data etc for a PIC Programmer I used in the previous install of the OS. Why have these 3 been carried foward ??? Also patches and Acer set up wizard stuff also from previous install.

Answer:Clean custom install Vista NOT CLEAN Help !!

I'm wondering if their is a difference between a custom installation and a clean installation. I have seen a number of programmes that offer custom installation meaning that you can elect to install or not various features of the programme and later on you can go back into the custom installation and add or remove features that you require. Personally I would have thought that any clean installation would require the disk or partition to be formatted first thus removing all traces of the previous installation and then installing the programme on the newly formatted drive.Microsoft does seem to be ambiguous on this point click here and they seem to imply that custom and clean are one and the same thing.

7 more replies
Relevance 45.51%

I am running Authentium's Command AntiVirus and, whenever I boot my computer it finds the following during boot-up:

File Name: C:\DOCUME~1\PARENTS\LOCALS~1\TEMP\6JEXI7HO.HTM
Infection: JS/[email protected]
Message: Error disinfecting file
Infection state: Can not disinfect

If I run Command AV (or any other AV software, for that matter) while the machine is running, the computer comes up clean. Neither can I find 6JEXI7HO.HTM anywhere on my harddrive. However, the next time I reboot, up it pops.

I've run everything in Read and Run Me First. I've attached the log files.

I'm at a total loss where to look next. Any help would be greatly appreciated.

TIA

- Steve
 

Answer:IESlice when booting - can't clean

HiJack This and other logs....
 

3 more replies
Relevance 45.51%

Hi,

When I play games I like to shut down programs like my firewall and antivirus..

I am looking for a way I can do this without having to clean boot or shut down all the programs individually. Maybe a program that will close a preselected list of programs?

Is there a way to do this?

Win XP Home SP2
 

Answer:Easier than clean booting?

No one knows any programs like that?
 

2 more replies
Relevance 45.1%

Hi,I performed a thorough clean of my system with Tune-up Utilities which I have used previously with no problems. Now my system will start normally but when it gets to the log-in screen it reboots. It will do this repeatedly and never allows me to actually login.As always, help is gratefully received.Cheers

Answer:Problem booting following tune -up clean

When the computer initially starts, Press F8 until you get to the boot options. Select Safe mode.Now go to system restore and go back to a time when the system was stable

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Relevance 45.1%

Just to let you know, I have cleaned my laptop (opening up basically everything in the process like this), and have not encountered any problem, until now, that is. Well, everything went on normally but when I tried to turn on my laptop, not even the BIOS came up on the screen. After some attempts, the BIOS showed up on the screen and even the windows 10 (blue on black background) logo but a BSOD soon followed. I ran the laptop diagnostics, which showed that everything was okay, but the Hard Drive and Memory tests went on for quite a while. The results were along the lines of "memory discrepancy detected", I personally don't think that some RAM problem sudden arose, my laptop was working just fine aside from the aforementioned overheating and the RAM slots are in the bottom, a place I didn't really touch much. Suddenly, the BIOS stopped showing up (again). There was no hard drive usage as indicated by an LED. I thought, opening up the laptop and reconnecting everything would surely fix it. But it didn't. Right now when I turn on the Laptop the power switch LED lights up, the fan runs for 3 seconds and then stops (the power LED stays). The laptop is POSTing though. I fixed the RAM problem by reseating it.
I tried draining the charge by pressing the power button for 10 seconds without battery or power source connected. I even reconnected everything to make sure I did not commit any obvious mistake. I do not believe I damaged any hardware to be honest.... Read more

Answer:Trying to clean my laptop to fix overheating; it's not booting up now

I would still treat this as a no post issue and try to isolate the system down as close as you can to the system board.  Remove all external devices, the wireless card, battery, optical drive and hard drive and all but one memory stick and verify that the system is posting and that you are able to get into the BIOS.  Test the other memory module, and test both DIMM sockets, testing with one module at a time in that way you will have test both modules in both sockets.  
If the system is solid after testing the memory then start adding the other devices starting with the hard drive.  If you can get the system to boot up then you know that you have won half the battle. 
Keep adding the other devices one at a time and test each time.  You may be able to get everything back and functional in which case it was probably a short caused by one of the devices not being connected well. 
Otherwise if you plug in a device and all of a sudden the problem returns that is a great indicator that is the device that is causing the problem and should be replaced. 
If you cant make a change no matter what you do, unfortunately you are probably looking at a system board replacement. 

TB

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I have a clean copy of Windows that I need to install onto my Dell laptop.  
I press F12 when I boot up the computer.  There is one option that comes up called boot manager, or something similar.  When I select that, the computer seems to boot to Windows normally (which is not what I want).
The other option is to enter the UEFI, and then go to the boot menu, I don't see a place where I can change from the hard drive being the primary boot drive to the DVD drive being the primary boot drive.
side note: this forum is tough to search (doesn't produce results) and I don't understand why there is no software section.  

Answer:Clean reinstall of Windows, booting to DVD

It would help to know the exact system model (i.e., Inspiron 5321, XPS L502x) and the exact version of Windows you're trying to install.
There is indeed a WIndows software section.
en.community.dell.com/.../

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When my XP system boots is freezes during boot. It gets to where the blue bar is going across in the box and at some point it just stops moving across it's box and never goes/boots past this point.
Any idea what the problem is and how to fix it?

Thanks,

Steve

P.S. When I do a line by line safe boot it seems to get to this line (at least this is the last line to displayed) and stop:

Windows\System32\Drivers\Mup.sys
 

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Hi. My name is Sidney, I'm a technician for Staples.

I have a customer with a pc that has an abundance of viruses, and to remove them, I boot into a program located on a flash drive.

However, when I boot into the flash drive on this pc, it loads the program, and then freezes. Nothing moves, no key pressing will make a difference.

I've ran SFC and CHKDSK, which had located some corrupted files, but failed to fix the issue.

Any ideas would be appreciated; I'm running dry. :/

I'll gladly provide any extra details on the machine that might help.

Thanks in advanced,
Sidney.

Answer:Booting from USB freezes?

a pc that has an abundance of viruses



Hi Sidney,

Quite honestly, your statement above tells me you are destined to spend more hours trying to remove these viruses, than the owner may be willing to pay. Moreover, since many of the nasty ones usually leave significant remnant damage behind, the repairs of same could take even longer than the virus removals themselves. Now, combined with the fact that you are also finding CHKDSK errors leads me to believe there are also hardware issues involved. I don't see a single fix point for all your issues here but I would definitely recommend a clean install to the customer immediately with the caveat that the hard drive may have issues as well. I hope Staples is not charging by the 1/2 hour because I don't think I could afford to pay that bill! Anyway, as my user names implies, that's just my2cents! Good luck.

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I installed SP3 earlier today and after restarting, it constantly freezes on the loading screen (the one with the logo and the small loading bar). The bar stops moving and it freezes there. I tried booting in safe mode and it stops at giveio.sys when booting into it.

Any suggestions? :/

Answer:XP SP 3 - Freezes on booting

Bump.

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I'm posting this for a friend. Not sure whether this belongs in the hardware or software section, as I don't know whether it's a h/w or s/w issue.

Her PC: HP Invent, a desktop
OS: Windows XP (Home, I think)

When she turns on the PC, it gets as far as the HP Invent splash screen, the one with the F1, F10 and other bootup options and then goes no farther.

She says for a while if she left it running, after a very long time it would finish booting up and then she could use it normally. Now it no longer does that, no matter how long she leaves it on.

I tried it and was unable to get it to boot into safe mode or any of the other function key options. Ctrl + Alt + Delete also did not work.

Could this be a virus? A hard drive issue? A BIOS issue? Something else?

Answer:PC Freezes on Booting Up

Take the side panel off, is it really dusty? If your answer is yes then it needs to be cleaned out with a couple cans of compressed air. Take some extra time on the cpu's fan and heatsink, don't let the fans spin real fast as they can be damaged by excessive speed. Hold the blades still with your finger. See if this works and let us know what happens

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My OS is XP Home Edition SP2 and pc is about 3 years old. Lately, whenever I boot up, my pc freezes and I have to press the RESTART button to get it going. It takes about 3 or 4 attempts before it comes good. There does not appear to be a pattern as to what stage of the bootup it freezes and once it is up and running, there are no further problems (albeit once when I had to turn it off whilst in Outlook Express v 6.00 - Cont/Alt/Del would not work).

My browser is Internet Explorer v 6.0. Have had SP2 installed for a few months, without any apparent problems. Recently updated ZoneAlarm free, to version 5.5.094 and not sure but problem "may" have commenced around the same time??

Have a UPS unit which had been running on a flat battery for a very long time and have just replaced the unit with a new battery (was told that sometimes power supply may affect pc freezes??). But replacing battery has not helped.

Is this a common problem? Will it damage my pc if I keep using the RESTART button? Appreciate any feedback (including correct protocol re postings etc).

Cheers
Troubled1

Answer:PC freezes when booting up

Hey, Troubled1:You give me a lot of possibilities. We will stick with the easy ones first. Can you log into safe mode with the computer, without it restarting?Start in Safe Mode Using the F8 method: * Restart the computer. * As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears. * Use the arrow keys to select the Safe Mode menu item. * Press the Enter key.Since it is a free version of ZoneAlarm that you are using... and you seem to think your problems started around the same time... why don't you remove ZoneAlarm to see if that fixes your issue.Keep us posted.Thanks,

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Hello,
My PC works well for hours while booting from HDD but freezes at different instances each time when trying to boot from CD or USB.

I tried changing CD Drive but the result is same. The bootable CD is also working well in other PC. Can it be corrupt BIOS or hardware fault?

My PC is 5 years old and Both (HDD and CDD) are IDE.

Also I tried different data cable, RAM but the result is same.
 

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Well a short description of the computer. 1.6ghz, 512mb ram, Intel.
The computer goes through the initial boot process and then it freezes once the desktop shows up.
*Edit* Forgot to mention that this was taken in safe mode. (The only way it boots)

HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:39:03 PM, on 5/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microso... Read more

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Hello all!
for 3 days now iv been trying to install w7 32bit.
i have read a lot of messages here about fixing my problem and non of them was a success.
When installing w7, after the first reset, the installation returns to the screen where it shows the progress of the installation.
the only thing left is "completing installation". it hangs on that screen for hours and wouldnt contoniue. i can move my mouse but it dosent give much help.
things i tried untill now:
1, disconnecting all drives beside the one i want to install w7 on it.
2. disconnecting a pci card of USB2 slots.
3. disable all usb controls from bios (my mouse and keyboard are connected with "blue" and "purple" connections)
4. disable floppy ( which does not exist)- which didnt solve the problem but made the installation much faster)
5. Change in the bios from PCI to PEG
Additional Notes: I have only one monitor which is a LCD TV which connected to the nvidia graphic card with DVI to HD cable. in the installation it shows that i have 3 partitions in this hardisk and i have only 2 as far as i know. the third one has a 8MB capacity, mybe its related some how...
I have seen that people gave suggestions about a utility which fixes the hardrive and maybe solve the problem, but i have no operating system to do so.
I dont know much about my computer and i dont have any operating system to check it. i only know that i have intel core 1.8 ghz, 2gb ram, some gigabyte motherboard,... Read more

Answer:Windows 7 32bit installation freezes at "completing installation" (AGA

Is it the stage where it freezes ?
Which process of installation are you trying ? Are you upgrading your XP installation with windows 7 ; or you installing 7 with formatting the C drive ? Sometimes upgrading takes enormous time to be completed compared with clean install .

You follow this tutorial : Clean Install Windows 7 ... follow steps 6, 7 and 8 carefully , I hope there would not be a further problem . All the best

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I have a laptop who's vista business is corrupted.So i used a usb stick to install vista ultimate but at the point completing installation it doesn't progress even after two hours.I even formatted all of my pation's.                                              My Specs2gb ddr2 ram268 hd space intel centrino 2 2.58 ghz

Answer:Vista ultimate installation freezes at "completing installation"

Quote from: asdasdasd on November 26, 2010, 10:36:16 PMI have a laptop who's vista business is corrupted.So i used a usb stick to install vista ultimate but at the point completing installation it doesn't progress even after two hours.I even formatted all of my pation's.                                              My Specs2gb ddr2 ram268 hd space intel centrino 2 2.58 ghzThere is usually a partition with a recovery on if you don't have the CD. Try restarting the computer and when it starts press the F8 key to start recovery or something similar. That will help you resolve the issues of your OS. If that is wrong then please post back.

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Last week I installed Vista using a clean install. In the Vista installation setup I deleted the entire hard drive, formatted it, and installed Vista. I noticed it didn’t have the same performance that a fresh install of XP had, moreso than I assumed a performance hit from Vista would make (I use an OC’ed C2D @3 GHz, 4 GB Ram, raptor HD).

My theory is because it wasn’t fully reformatted. Like in XP, when running from the CD, you go through all the blue screens, click delete partition, non-quick format, and then it takes a long time saying “formatting”, and then after it spends 1-2 hours formatting, it then installs XP. In Vista. I clicked delete partition, it said deleted, and then went straight to the installation, and completely skipped the long formatting process.

I also noticed when running Vista that my hard drive ALWAYS seemed to be accessing something when using Vista. I would like to discover a way to FULLY reformat Vista and not their crappy version saying it is reformatted and then finding it doesn’t seem to be.
 

Answer:Vista Clean Install = Not So Clean

Look up bootit next generation in google and download the cd version iso burn it when you boot the cd bypass the install by saying no when it asks to install it will then give you the ability to access the partitions and you can format a bunch of ways fairly quick and then tell it to reboot put in the vista cd and let it format it however it wants there will be nothing left from the earlier install it even gives you the option to secure wipe the drive {time consuming}
 

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