Computer Support Forum

Windows 10 Blue Screen while booting installation

Question: Windows 10 Blue Screen while booting installation

I've just bought new Asus R540LJ with SSD inside.
I'm trying to install Windows 10 but I get blue screen just after it boots I supose.
Nothing happens, just loading and blue screen.
Tried with pendrive usb 3/dvd. Win 8.1 and Win 10.
Is there anything I can do about it or should I send my laptop back where I bought it?

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Preferred Solution: Windows 10 Blue Screen while booting installation

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows 10 Blue Screen while booting installation


Welcome to TenForums!

That is strange...

Doesn't the Asus R540LJ laptop come with Windows 10 already installed and working? Or, let us know if the machine did not come with an installed Operating System.

Is this a brand new SSD drive? Has it been initialized?

If not, and you first want to rule out issues with the SSD, CrystalDiskInfo can help you check the Solid State Drive's health:
CrystalDiskInfo - Software - Crystal Dew World

There is also SSD Life, or, check if the manufacturer of the drive has its own utility.

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Blue screen, when booting to a Windows XP CD, try to reinstall XP & says pci.sys missing


It is a genuine install disc. I have set this up so that it boots from my cd drive first, it then starts uploading files from the disc, then it gives me the blue setup screen and starts loading the files, after a min or 2 is comes up with the dreaded blue screen saying that a problem has been detected and windows has been shut down to prevent damage The technical info at the bottom states

STOP:0x0000007E (0xC0000005, 0xF748E0BF, 0xF78DA208, 0xF78D9F08)
PCI.sys - address F748E0BF base at F7487000, DATESTAMP 3b7d855C

I just need to get to the "Repair" console, trying to repair the registry

Answer:Blue screen, when booting to a Windows XP CD

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just as the title says. Just startingvdoing this. What can I do?

Answer:Blue Screen When Booting Windows


What does the error say on the blue screen?

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My pc won't load windows 10.. it gives Error code 0xc000000f.. it allows me to go to startup settings, to start in safe mode, in low resolution mode etc..., but anyway it wont log in, it gives an error UNMOUNTABLE_BOOT_VOLUME... So i decided to install a windows 7 with a bootable usb.. and when I boot from usb it loads the installation windows screen, then the windows logo, and then stucks in a black screen with a cursor and no options... I tried burning the windows in a dvd.. same problem.. anyone has some solutions ?

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I have a HDD with win7 installed on it and i have a blue screen problem. When I start the pc the windows7 logo is starting to showing up but after the first ball of color (red i think) freezes and then i get a short blue screen and restart.

System repair doesn't work. Also i tried chkdsk utility, fixboot, fixmbr but nothing... I booted with a live cd and in My Computer i can see all my partition, includind C: System Reserved, but partition D (windows) appears like is damaged or locked because i can't open it and the space used blue bar doesn't appear.

Is there a fix for this?

Answer:Windows not booting - blue screen, then restart

Have you tried booting into safe mode (F8)? or from the win 7 dvd?

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Hi all,i have an acer laptop, running windows xp pro, SP1 (i think).Today i was using my laptop , surfing the net as usual when the blue screen came up. It said unknown hard error. \systemroom\system32\ntdll.dll.I then turned the computer off and the windows xp pro logo came up but wouldnt go any further. Anothe blue screen came up and said 'A problem has been detected and windoes has been shut down to prevent damage to your computer. A driver corrupted pool memory used for holding pages destined for disk'Now i have no idea what that means. I havnt installed any hardware recently. I installed an update to aim recently but i doubt that would have anything to do with it.I tried to start twindows in safemode but it wont load.Bascially im stuck with a blue screen every time i turn it on.Any help??Thanks alot!

Answer:Blue screen of death - Windows not booting

have you tried Safe mode pressing F5 or F8 as comp starts

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Hi,My computer is infected with a rootkit of some can and I have tried many things but have been unsuccessful in removing it.Please help!

Answer:Windows 7/ blue screen pops up when booting

Welcome aboard
Is your computer bootable in any mode?

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So every time I try to boot my computer, it pops up with the blue screen of death. I've tried safe mode and everything. So my question is: can I reformat my computer if it doesn't boot? Is there any way to fix this? Thanks!

Answer:Blue screen of death when booting? Windows xp

Yes you can reformat, but you'll lose everything on the hard drive.

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I've been getting windows blue screen errors today and whenever I turned of/turned on my computer to reboot from the my computer would freeze after the memory test. I tried to turn off/on the machine again, remove cables etc. but nothing would work. It would just start to work again after 4 or 5 time of trying. Everything is fine now but I'm concerned that I have a hardware problem and am just not to sure how to find out whats going on. Could anyone help me?

If anyone needs to know I have a dell dimension 8300(running windows xp service pack 2) and I didn't always get the same blue screen error when this problem occured. The one I got the most often was a "STOP: 0x000000F4" error which I couldn't find on the microsoft knowledge base.

Also I did not add any new software except a copy of norton anti-virus and a scanner to check whether my copy of windows was up to date when I was trying to connect to my school's network. I removed these the first time this error occured and it still happen after that.


Answer:Strange Windows Blue Screen/Booting Problem

Do you have multiple RAM sticks? Remove one.
Download memtest86 to check your RAM for errors.

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I have T440p and upgraded from windows 7 to windows 8.1 all working fine except the display doesn't look right and when i shut down and boot up again i get windows 8.1 blue screen (sad face) then it works fine. any advice what is the problem and is it a display adapter problem, although it says in the device manager under display adapters intel HD graphics 4600 and NVIDIA Geforce GT 730M  check the screen shot it looks blurred 

Answer:Thinkpad T440p get blue screen on windows 8.1 on booting

Welcome to Lenovo Community Forums!
As per the query you are issue with BSOD while booting the system on your ThinkPad T440p.
Please provide us the snapshot of the error message you are getting or else you can provide the error file which will be stored under C:\windows\minidump folder, you can attach the file to drop-box and send us the link.
It will be easy for us to verify the issue and assist you further.
Hope this helps.
Best regards,
Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi I have a hard drive preloaded with Windows XP. When I connect it my comp its start up. It goes into the screen telling you that windows was not proberlly shut down aand the it ask you too start windows in safe mode, network, command prompt, and then start windows normally. After selecting start normally it goes to the blue screen. I rebooted and went into safe mode and still blue screen...

I tried to booting from a windows cd...still blue screen.

I uploaded a pic of the blue screen. Can some one please help.

Answer:Blue Screen Of Death On Windows Start up and and Booting from CD!!

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Hello all!I am trying to help a friend whose Acer computer has a problem booting up. Whenever he presses the power button, the acer splash screen appears, and then the option of choosing what mode of windows screen appears. No matter which option you choose (safe mode, last known good configuration etc.), the windows loading screen where a blue bar moves from left to right appears for a few seconds and then a blue screen comes saying something about the hardware or hard disk or something like that and then it immediately disappears and the computer restarts. Both of us don't have the Windows XP cd...and he hasn't made any recovery discs. The loss of data is not that big an issue with him.Does anyone know how to fix this problem?

Answer:Windows Xp shows blue screen when booting up and then restarts!...

Hit the pause/break button and write down the entire BSOD message including the mumbo-jumbo and post it here...

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Hello everyone, gonna try and explain my problem as best I can and as detailed as I can. I have a 1TB hard drive that originally had a small windows XP C: partition (about 19.5GB) installed with most of the other space set to a E: partition for storage. Later on I formatted the remaining space (about 130 GB) as partition G: and installed Windows 7 Ultimate on it. No system reserved partition was installed and everything ran smoothly with my dual boot pc. Anyways I tried extending my Win7Ult G: partition recently using minitool partition wizard while logged into XP, first by shrinking my E: partition by about 22GB and extending G: with that space. It would allow me to use all but 35MB of unallocated space to extend the G: partition. I applied the changes and it said it successfully completed the changes.

Now here is were the problems began. I restarted and went to Win7Ult and when it goes to the login screen it won't allow any typing. I tried my keyboard and another wired keyboard and nothing. Tried the option on the bottom left for the on-screen keyboard and it won't startup. Only the mouse works. Booting to safe mode does the same thing too. I used offline NT password and registry editor to remove the password. When it would bootup after removing the password it would say starting and then preparing your desktop for about 2 minutes which was new to me and then it would show me a blank blue screen with just the mouse cursor and that's it. I can move the mouse but like I sai... Read more

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Well as I bought a laptop '2 years ago' and tried to install "Windows XP" on it; but it didn't work :( :( :(
Why? No Idea; so after trying for months I got tired and left it; but today as I came on this web site and saw some really good 'professionals' here so I thought why not to discuss this problem with you people here??

When I insert the bootable CD; it works quite nice; it loads all the 'drivers' that setup normally does in the beggining. And finaly it says "Windows Setup is Starting UP" and after that BOOM Suddenly black screen and then the blue screen :

At that time; someone suggested me that it's not working because I have a 320GB Hard Disk and it is not compatible with the 'XP'; but I never understood this theory.

Please have a look on this problem and suggest me the best possibility; I am using Windows 7 but would love to Install XP to see how 'my' laptop runs 'xp' and also to run games such as "Need for Speed Shift" which doesn't work on my 'windows 7 64 bit'.

Thanks a lot;


Answer:Windows XP Pro Installation blue screen

If the drive is good and the XP install disk is good then the reason is probably something as outlined here -> Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP

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Hi Please could I have assistance as I installed Windows 7 Ultimate on my computer today and have experienced BSOD multiple times.
I have attached a zip folder as requested in your instructions.
Many thanks

OS - Windows 7
Newly installed - x64
Previous version - x86
Full retail version
Age of system -4 years
Newly installed today

CPU - Q6600
Video Card - Nividia Gforce GTX 470
MotherBoard Asus P5N32-E sli
Power Supply - 700 watt
System Manufacturer Asus


Did you also have BSOD's on the old install?

Update the Asus ATK0110 ACPI Utility >ASACPI.sys Sun Mar 27 22:30:36 2005 From 2005 it's a XP driver and a known issue on Win 7 & 8.

Unless this is a ACER/GATEWAY/PACKARD Bell it a pirated version of Win 7 where did you get it?

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Hello, I am new to this forum, but need some tech help. I just built my computer maybe 6 months ago. It is a dual core, 2GB, NVidia graphics card (built in), and much more. I purchased a WD hard drive 160 GB, and that recently crashed on me (getting it replaced).In the meantime I bought a new WD hard drive called the Raptor (really fast and reliable). I plugged it in using same Sata cables and can't install windows for some reason...Partitioning goes fine, everything does as it should. When my computer turns off and tries to restart, it hands while the windows icon shows and the loading bar runs across. Then the screen goes blue and tells me that there could be damage to my computer! I have read upon here about pressing F6 upon the install for Sata drivers, but I have not seen where to do that. That is about my only thought of why this could be the way it is.Please help if you can, I would really appreaciate it!!!

Answer:Blue Screen Upon Windows XP Installation

The F6 prompt comes up very early on in the install process...Pay attention to the bottom of the screen right after it says setup is starting.Do you have the MBoard drivers that contain the SATA/RAID driver ? ? Because it will ask for them.

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Hi - I'm in over my head

Recently my pc got infected by several viruses due to plain lazyness. So I backed up my files and decided to reinstall to get proper fresh start and a new proper antivirus and malware protection. Fine...

But when I wanted to reinstall some problems arose: when starting up the install programme I'm asked wether to install scsi drivers from a floppy and answer yes, since I want my OS on my SATA 320gb drive. It all seemed to work just fine until I got to the point where I need to choose the slow or fast way of installing, and when choosing the slow one it just crashes at once telling me something about "IRQL less than equal". When choosing the fast option the error doesn't occur until switching form "Preparing installation" to "Installing windows".

I somehow thought it was me harddrive messing up (which it might be??) so I got a new one, and the new one was fine by doing the slow way and formatting the new drive, but the same problem occured when it was about to start the install process.

I've also gotten messages like "bad pool-something"

The cpu, ram, all connections and wires seem fine - could it be the power supply?
outdated drivers? The insides of my pc are pretty dusty

By now it's just booting, restarting install process and re-booting...

I'm in tears

My specs:

Windows XP Home
gigabite GA-k8n-sli
4 blocks of 521mb ram
AMD athlon 64 +3500
Nvidia Ge... Read more

Answer:Blue screen during windows xp installation

You got infected by manyvirues and you made a backup of them? smart. -.-
If you still have hard drives that aint cleaned on your PC, wipe them too, or move the content out of them, they can make the windows instalation go nuts, other than that i dont know.

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Hi Please could I have assistance as I installed Windows 7 Ultimate on my computer today and have experienced BSOD multiple times.
I previously had Windows 7 32bit

Many thanks

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce GTX 470, 1280 Mb
Hard Drives: C: Total - 953866 MB, Free - 903399 MB; D: Total - 238472 MB, Free - 16314 MB; E: Total - 476937 MB, Free - 62833 MB; F: Total - 99 MB, Free - 86 MB;
Motherboard: ASUSTeK Computer INC., P5N32-E SLI PLUS
Antivirus: Kaspersky Internet Security, Updated and Enabled

Answer:New installation windows x64 -blue screen

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After a hard drive crash losing everything, I am trying to reinstall Windows XP. I am booting the ISO from my flash drive using grub4dos. The iso boots fine, and it looks like Windows setup is working, but when it says "Starting Windows" I get a BSoD with the following message: chect for viruses on ur chkdsk-f...and so on...

My computer is an HP Pavillion a1102n, 4gb memory, Intel Pentium 4 (2.93ghz), nVidia 8400gs gfx card.

If any more information is needed... Please ask.

Answer:Windows XP Installation Blue Screen

As I said in another post,

Blue screen of death can be caused by:

Hardware problems.
Software problems.

I recommend if your installing a new copy of Windows XP that you have the following:

CD/DVD Internal or External Drive handy.
Copy of Windows XP.
Your Computer Drivers.

What your using could be causing a problem.

I don't really ever recommend using a USB Flash drive to install Windows.

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Hi everyone, recently i installed a windows 7 alongside with windows 8. However, the booting screen is black (DOS mode), while it's blue (somewhat Metro-like i guess) for my bro. This is not really an issue but i'd like it to be blue with usable mouse.
As stated above, it's not really an issue but i'd like to find a solution for future preference. Thank you.

Answer:Dual windows booting screen not blue (with usable mouse).

From Windows 8 run Command prompt as Admin:

C:\windows\system32>bcdboot %windir%

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Hi guys all of a sudden my laptop, blue screened can't access anything other than the boot set up of boot sequence It's running windows 10 also I am abroad so don't have a recovery disk, wondered if anyone can help? Thanks

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I am trying to install windows xp on my new comp and the blue installtion screen keeeps looping everytime i reboot it will not move on to the next step of the installation.

I have disconnected all hardware that is not needed pls help


Answer:windows xp looping blue installation screen

Hello and Welcome to TSF toxi9782 kindly give your computer specs. Are you receiving any error messages? What does it say?

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I am trying to install windows xp professional...
I'm booting from cd and when the windows start to loads the installation tool a blue screen show and i have to restart....i tried with another cds and didn't work
is that a block to doesn't install a previous version of windows media center ??
(my current system is winxp media center(from recovery cd))


Answer:Blue screen on Windows XP installation loading

Hi Alex

Please write to us which notebook model you have. Did you upgrade some hardware components? Is some external device connected to your unit while you try to install OS?

Usually every notebook delivered with WXP MCE can be preinstalled with WXP. The drivers are the same.

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How do I diagnose a blue screen issue I'm getting on my Dell dimensions 9100. I'm trying to re-install the OS (XP) and it keeps going back to the Blue Screen when I choose the install option at the Disk partitioning point.

Answer:Diagnose windows xp installation blue screen

What is the error message on the blue screen?

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How do I get into the Blue Windows XP Installation screen if I don't have a floppy drive?

If I have windows installed, and put in the bootable cd... it says press any key to boot from cd... , so i do, and then it just loads up my normal windows

I want to go into the Setup and Delete the Partition

Answer:How do I get into the Blue Windows XP Installation screen if I don't have a floppy dr

do you select new install or upgrade? or both

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may somebody help me to find solution?i have recently install a new window xp home on my sister coputer is a desktop i install xp properly but when i restart the computer blue screen appear and an error said that SISGRV and a written error also '' device loop driver got stuck in a infinite loop'' can somebody help me to fix this error.what is the common cause of this error? and how do i fix it? i can also open my computer on a safe mode and not on a normal mode, so that i cant connect on internet for update and also i cant install a microsoft office please help me....God bless you all

Answer:Solved: Windows Xp while booting geting Blue Screen.. SISGRV Problem..

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I'm planning to install windows xp at my toshiba notebook.
The whole time it shows me an error message (blue screen).

Does anyone know about the problem and can help me further?


Answer:Blue screen while Windows XP installation on Satellite L505-10J


This happens due to the missing SATA driver.
You?ve got two options;
Either you would include the SATA driver into the Win XP using software like nLite or you would change the SATA mode from AHCI to compatible in BIOS.

You can access the BIOS pressing F2 while powering up the notebook.


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Hello guys,
I am trying to install Windows XP.
I start the CD, delete old partitions, create new partitions, choose NTFS as my setup system - than - it starts to format, than it passes files to the computer and load the files and than it restarts.
after all of this - it starts the blue screen format again - am I forgetting something?

Computer Specs:
Mobo: NVidia (cant remember exactly
Ram: 2x256MB Tech Data
HD: WD 3200 AAKS
can't remember GPU and CPU exactly cause it's not my computer, it's my brothers PC..

Thanks in advanced,

Answer:Windows XP Installation won't get pass blue screen format

For what reason(s) are you re-installing? I'm asking in case the issue that's made you need to re-install is maybe causing a problem with the re-install?
Is it the same XP disc that came with the PC when it was new?


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Hi everybody,

I got this baby packed with dual xeons e5320 and a FireGL v5600 video, but installed with a 32bit Windows XP Pro. As I see all the hardware is optimized for 64bit OS, so I tried to install the XP x64 Pro but got a bluescreen in the begining of intallation.

I'm aware of the driver needed for the SAS cotroller and I downloaded the 64bit version, but still got the same bluescreen . What could I do now?

And is XP x64 Pro a good choice anyway?
Price is a priority


Answer:Dell Precision 490 Windows XP x64 installation blue screen

oops, seems i posted two threads by accident

would some moderator clean it up please?

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Hi everybody,

I got this baby packed with dual xeons e5320 and a FireGL v5600 video, but installed with a 32bit Windows XP Pro. As I see all the hardware is optimized for 64bit OS, so I tried to install the XP x64 Pro but got a bluescreen in the begining of intallation.

I'm aware of the driver needed for the SAS cotroller and I downloaded the 64bit version, but still got the same bluescreen . What could I do now?

And is XP x64 Pro a good choice anyway?
Price is a priority


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I am trying to install Windows XP and I am unable to do so. I have tried numorous times, but I cannot get XP to install.

The computer has an AMD processor, 128 MB of RAM, and an 8 GB hard drive.

I decided to completely document what I had done.

1. Inserted the Windows 98 Boot Disk and turned on the computer.
2. At the command prompt, ran fdisk and deleted all of the partitions.
3. Restarted the computer and the message ?Operating System not found? was displayed twice.
4. Inserted the Windows XP Professional CD and pressed Ctrl+Alt+Delete to restart the computer.
5. When the computer restarted, Windows Setup automatically began. (I noticed that the status bar on the bottom of the screen had gray and blue stripes rather that being al gray.)
6. At the Welcome to Setup screen, I pressed Enter to ?set up Windows XP now?.
7. At the Windows XP Licensing Agreement, I pressed F8 to agree.
8. At the partitions screen, I pressed Enter to install Windows XP in the unpartitioned space (it was the only ?partition?).
9. I chose to have setup ?Format the partition using the NTFS file system?. (It was selected by default.)
In each screen, the status bar and selection bars were multi-colored (sections of blue and gray stripes rather than being all gray and sections of yell and green rather than being all yellow.)
10. The formatting completed and the ... Read more

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I had to reinstall Windows 7 via the recovery partition. During the installation I kept getting Blue screen errors and even now I am still getting BSOD within minutes. I have no problem in safe mode.

My laptop is a Satellite C650D-12C. I wanted to update BIOS but I can't in safe mode. What should I do next?

Answer:Blue screen error (BSOD) during and after installation of Windows 7

Recovery image saved on HDD is tested so everything should be OK with recovery image installation.
What you can try is to use Microsoft installation disc to see if the same will happen again.

If yes, I?m afraid you need professional help with this. Notebook has probably valid warranty so the service guys should check this.

Have you created recovery DVD?
BTW: I think BIOS update is not solution. Recovery installation must work with this original BIOS version.

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I recently (about 2 weeks ago) reformatted and reinstalled my computer with Windows 7 Ultimate 64-bit.

For the seventh time, I hit a blue screen while the computer was idle. This is not immediately repeating, it will work a couple days, and then POOF!

I have gathered the minidump, the WER .xml file, and the codes from the error.

The blue screen stop code was:

0x00000007E (0xffffffffc0000005) (0xfffff80002a75c0) (0xfffff880031aeec8) (0xfffff8800031ae720)

When Windows came back on, I copied this fro the solution message, just to show I have the codes right:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP2: FFFFF80002AA75C0
BCP4: FFFFF880031AE720
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
I am waiting for a response to let me know how to proceed. I don't know if I'm supposed to attach the logs now, or wait for a request, so I'm waiting and playing it safe.

I had some issues earlier that you guys really helped me on, and I had almost all of them fixed. Unfortunately, I was eventually forced to reformat and reinstall to correct an issue.

Now, this is happening. If I don't get a resolution, I will never buy a pre-made computer again. I never had problems like this building them. So much for cost efficiency.

Please help, I use this computer for online college,... Read more

Answer:Windows 7 Ultimate blue screen 7th time since installation

What was the reason for reinstall?Brand, or custom computer?Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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My computer had been blue screening at random times for almost... 4-5 months so I finally had enough and just reformatted the whole thing yesterday and installed a fresh copy of Windows 7.

Within like 40 minutes to an hour without having installed anything except google chrome and the ethernet drivers and then letting the computer sit there and run, it BSOD.

BCCode: 1000007e
BCP2: FFFFF80002C06DD3
BCP3: FFFFF880031A18D8
BCP4: FFFFF880031A1130
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Then it BSOD looped a few more times until it finally loaded Windows 7 up again. I left it on overnight to see if it would BSOD again. Sure enough, checked it this morning and it was turned off. Turned it on and I had this message:

BCCode: 1000007e
BCP2: FFFFF80002E09DD3
BCP3: FFFFF880031BD8D8
BCP4: FFFFF880031BD130
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Please help! Getting 2-4 BSOD a day and sometimes getting stuck in BSOD loops for hours for the last few months is honestly terrible

Answer:Solved: Blue Screen On Fresh Windows 7 Installation

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I have done a Lenovo Critical Update, Since that I have that done, as i reboot the laptop, it will take me to the Blue screen showing the below Error Your PC/Device need to be repaired  The Boot Configuration Data File is missing some required information. File:\BCDError Code: 0xc0000034 once i ESC, it will take me to BIOS, i have arranged to place my HDD as the booting source but still it does the same, once I reboot the Laptop, and press F12 it will take me to a booting option menu as I need to choose mt HDD to get to Windows

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I'm trying to parallel install Windows XP Professional on a computer that currently has Windows Vista Home Premium installed on it (I decided to do this because of the incompatibility issues with much software on Vista, but I also wanted to keep it installed on the PC in case I needed it in the future).

I tell the (recently bought) PC to boot from the Windows Xp Pro CD-ROM, and it gives me the normal Blue Windows Setup screen where it tries to install the drivers as normal, but after this process, instead of going to the normal "Welcome to Setup screen", I get a Blue Screen of Death, telling me there was a problem and that Windows has been shutdown.

I have tried this several times, and I keep getting the same screen, the computer is very new and has never been connected to the internet, so I know that this problem isn't due to a virus as the computer suggests could be the problem when I get the Blue Screen of Death.

Answer:Windows XP parallel installation Blue Screen of Death problems

Anyone? I have limited time on this (library) computer....

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Hey all,

Came across a problem recently on my 9 month old rig.

Specs are in my profile.

Anyway, I had 3 hard drives set up: my main SSD which runs Windows 7, a USB external 1 terabyte and a 500gig SATA Western Digital. I believe the 500gig SATA was failing or malfunctioning. I was getting error messages that the drive was bad a while back, but never got around to fixing or removing it because I was lazy and it still worked (read/write). I kept some junk media and files on it but other than that didn't touch it. Well my rig started acting funny a few days ago, I thought it might have been a worm or malware. I ran my usual combination of programs and security. I like to keep my system pretty clean. I did find a few threats but took care of them. I hadn't ran them for a bit, so I thought nothing unusual. Well, my PC started crashing randomly and giving me issues until 1 time I noticed my 500gig SATA was corrupt or something. All the data on it was gone and it was reading 200gig instead of 500gig. I was still able to read/write to it though. Still kept having the crashes and freezing.

I removed the SATA, wiped the SSD and re-installed a fresh copy of Windows 7. Everything went without a hitch. Windows runs fine, everything went normal. Computer is running beautiful, but I am still having a crashing issue. It happens randomly. Happened twice when watching movies off my external and twice now while just browsing the web. The system will freeze forcing me to manually restart or ... Read more

Answer:Windows 7 blue screen crash/hard drive booting issue/NTLDR missing

Have you done an anti-virus scan?

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Lenovo 100-15IBD Laptop (ideapad) may encounter the issues that cannot install Windows 7 or blue screen occurs during Windows 7 setup process with the message of 0x000000A5. BSOD i wa's enter in the bios i cannot see the option ACPI ,its only AHCI how can i fix it.

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After sorting out my problem installing multiple Hard Drives and getting past that I am now faced with another problem, which is that no screen is displayed on start-up to allow selecting other drives to boot from.

I can select other drives to boot from if I boot up into the default drive and select "Change PC Settings" but that is very slow and allows mistakes if one is tired.

I think the reason for the problem is because I installed all the drives on their own separately (took out the other drives) and they are now all installed properly except for this problem.

I only need to boot from the default drive when I need to do something with that particular drive or to boot from "Windows 7 Ultimate" I tried to fix the problem with Drive Freshen (I think its called) but that didn't work.

Is there a way to fix this problem and have the screen that offers to allow booting from another drive added to the default drive, without doing a total re-install please ?

On a multi boot system it is the first screen to display before booting the OS, and shows all the installed Drives in boxes with their names (labels) on, so that you can choose which Drive to boot from..

Many thanks for any help


Answer:After installation NO screen to allow booting from another

You could fix that with Download EasyBCD 2.2 you can ad any OS to the boot menu without resorting to BIOS changes.

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I didn't really know where to post this. I'm new to this forum and I got a problem with my very old and bad PC.

Specs: (don't laugh)
Motherboard: Leonite-GL8E / ASUS P5LP-LE / leonite 5.00
CPU: Intel Pentium D 915 2.8GHz
GRAPHIC CARD: Idk how to check this without turning the pc as it doesn't load the windows?

Whenever I turn my PC white stripes appear on the screen while booting and loading windows then they change to blue. I had Windows 7 Ultimete x64 and a blue screen appeared all the time while loading the system and said something about graphic card. I then done a format to Windows XP as it didn't even let me instal new any Windows 7 system and the XP worked fine but the stripe were still there although only while booting.

There's few pictures how it looks. Please help.

Answer:White stripes on the screen while booting then blue screen.

Either power supply can't deliver enough power for graphics card or graphics card is dying but this white stripes indicate that it's probably second one.

Well you can check graphics card model by looking at it-you may recognize it;or there is a sticker on the graphics card from which you could read it's model.

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I need to recover, Toshiba Satellite C670.

I can boot from the recovery partition(D. It copies the recovery files to the C: partition(2). At the first restart during the recovery, I get the blue screen.



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Last night I installed Angry Bird Space Version in trial version. after I play, and going to uninstall it, suddenly blue screen happens.And each time I open a program, the blue screen suddenly appears.When I came into Safe Mode, I try to uninstall it. the windows said the program isn't finished installed in my computer.Please help me how to remove the unfinished installed Angry Bird. Or is there any suggestion to stop the blue screen appears.

Answer:After booting, went to blue screen.

try revo uninstaller HELP in posting on plus free progs and instructions 7 Golds

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Yesterday I noticed my computer checking the floppy drive every 10 seconds or so. I figured then I must have gotten a virus or just needed a reboot. Before I could reboot I started getting all kinds of random pop-ups for virus protection and what-not. I immediately ran Malwarebytes' anti-malware and it found 28 items. I removed them and then rebooted, and now I get the blue screen with the info below. It happens at the same time every reboot, at the welcome screen just before windows comes up. I can still boot into safe mode no problem and have run anti-malware again and found 9 more items. Since I can boot in safe mode, is there any way I can diagnose this? Thanks for any help, my computer is unusable at the moment. Oh yeah, it's XP Home.I have gone years with no virus problems at all and recently it's like the door to my computer is wide open or something. I used to use McAfee but it slowed my system down so much I deleted it about a year ago and installed ZoneAlarm and AVG. If I can resolve this problem I would like some advice on how to prevent it from happening again. I don't visit sketchy sites and I never run any programs I'm not sure are 100% safe.************************************************A problem has been detected and Windows has been shut down to prevent damage to your computer.blah blah blah...blah blah blah...Technical Information*** STOP: 0x0000008E (0xC0000005, 0xF79F78D3, 0xF7C4A968, 0x00000000)*** 0000099D - Addre... Read more

Answer:Getting blue screen when booting up

Ctrl+F in My Computer window, Search All Files and Folders with keywords *.dmp and *.mdmp.This topic here will help you with this - "How to recieve help diagnosing Blue Screens and Windows crashes".

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Hello all!

I've recently built my own computer, but I've come across a problem...
Whenever i boot up my computer I get the blue screen and it would restart. At first it wouldn't really bother me since it would only happen once a day, but then i realized that after the blue screen only half of my overall RAM would be usable.

If there is anymore information you may need from me feel free to ask.

Hopefully someone can help me with this problem.
Thank you!

Answer:Blue Screen after booting up

Hello Tehblue and welcome to Sevenforums.

BSOD Analyse

Are you able to get into Safe Mode without any crashes? Have you tried Memtest86+?


Memtest86+ is a memory checker, it'll tell you if there's any errors on your sticks.

Note that the below instructions may break your WARRANTY rules. If you're unsure check manuals, separated warranty papers, stickers on computer for secure permission.

To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool

Best Regards,

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Hi all, My problem is I will be playing a game RPG if that makes a differnce and about a hour in the screen starts to flash but comes back. Then about ten mins after that it boots to a blue screen reading this error. ATI3duag.dll and says Dumping Physical Memory. But sometimes it just boots to a blank blue screen. Any ideas on how to fix it? Im using Windows Xp and its a Dell dimension 8300.

Answer:Booting To Blue Screen

Hi MikeliviaDoes it only happen when you're playing that game? And,when the blue screen comes up,does it remain there or does the PC reboot/crash?If it does reboot then,I hope im wrong about this,but sounds like the BSOD(Blue screen of death) This happens when you are infected with certain malware and spyware. It can be fixed,but may not be as quick to do as a straight forward solution you are looking for.You could try downloading ewido from ewido Anti-Malware and scan wth that to see what it finds and fixes,remember to update first though.I think you may need to repost this in the High Jack This forum in order to get things resolved quickly. Please read the guidelines there first before posting anything,and please be patient,it may take a few days for a reply.Our HJT team are volunteers, but angels in disguise, so it will be worth it.UPDATEJust found out there are games, produced by Atari, that is giving this problem to many people, not a serious error, but just an annoyance. No solution is available, reloading of drivers and updates have not worked. So, for now, i will look into an answer.

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first of all, look at my older post about the resoliution changes, as much of the problems are stated there. So now my pc doesn't even boot up anymore, if i just try to start windows 7 it stops on the windows logo and says "loading" and never finishes. Or i can startup repair, which does nothing and also never finishes. during the searching for problems i get an option to system restore, but after i try to do so, after a while of trying to restore it gets a blue screen. After i restart the pc it's exactly the same. I tried this on 2 hdd's and both of them needs startup repair and doesn't boot. is this something i can fix? Because both of the hdd's worked fine ( well on one drive the resolution and text was wonky but worked finr) and can i try to install windows 10 through the bios And would it help? Currently running pentium D, gt220, 3gb ddr2 ram and w7. would this be a cpu/mobo problem maybe?

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I have a dell vostro 1000 I installed and ran a scan using avg free it discovered five threats and asked me to restart to complete removal. When i did so i got a blue screen
with a message saying a component missing and reinstall kernel message.
when i use the recoveery and press r i do not know what to do next any suggestions

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My original problem was that Internet Explorer 7 and Outlook Express would simply hang each time I started them, and could only be closed by the task manager (Ctrl-Alt-Del). However, Firefox and Thunderbird still worked fine. I discovered that if I turned off the Trend Micro (Internet Security 2007) firewall, then IE and Outlook worked fine. Since I was up for renewal of the Trend Micro suite, I decide to uninstall it and use Comodo firewall and antivirus instead. The uninstall seemed to go ok, but problems started when I first installed Comodo firewall. I'd get a blue screen with error message as soon as Windows started up with specific error DRIVER_IRQL_NOT_LESS_OR_EQUAL, sometimes accompanied with additional information RTL8139.sys - Address F7990477 base at F798D000. This second error message did not always appear, but the first on was consistent. After disabling some startup tasks, the system began booting OK, so I went ahead and then installed Comodo antivirus. Things seemed to be working OK, I did a malware scan and then a virus scan with the new Comodo products, and still had internet access with Firefox and Thunderbird, but not with IE or Outlook. Then the system froze, no mouse or keyboard response, so I rebooted. Now I get the blue screen every time. In safe mode, I uninstalled both Comodo firewall and antivirus, but still have the same problem. After trying a number of things, I discovered that system boots and seems to be stable if the network connection (DSL mod... Read more

Answer:Blue Screen When Booting

Hello mlrensky, Welcome to TSF!

You have posted your HJT Log in the wrong forum.
Before you seek advice from The HJT Support Forum, you should look at other causes of this blue screen first.

I also noted that you typed 1MB of RAM, I think you mean 1Gb don't you?

Please try this workaround from Microsoft?. (Click the coloured Link.)

Please post back with the results.

Kind Regards,

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im pretty stupid with computers and i really need help on this...
I accidenty instaled some virus i think and now everytime i start my computer, i get pass the log in screen and then after some time of loading, i get the blue screen that says:
then a buncha stuff and then
*STOP 0x000000050 (other sorta numbers here)
when i ran through safe mode and tried to do a system restore, nothing happened..(i clicked the icon but showed up)
i wanted to run a virus scan but my anti virus wouldnt load in safe mode either...
could somebody PLEASE help me.. i have a project due in 2 days and its on the computer =/

Answer:Blue screen when booting xp..

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We have a computer here running XP Pro and when we try to boot it up it gets a blue screen, with the following error message:

Technical information:
*** STOP: 0x0000008E (0xC0000005,0x8060AB13,0xF9AF19FC,0x000000)
Beginning dump of physical memory

Can anyone help?



Answer:XP gets a blue screen when booting up!

Sounds as though it could be the blue screen of death!

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Hello folks!
My neighbor is having a problem with her pc (now my problem as I volunteered to help). she has a Compaq Presario with a Celeron Processor. It was running WinME and at some point she upgraded to XP Pro.
Here's the problem; with or without the XP disk I always wind up getting a blue screen that says, 'A problem has been detected and window has been shut down to prevent damage to you computer.
Then it goes on to say a bunch of non-relevant stuff about hardware or software that is properly installed and that I should go into safe mode.
The problem is I can't get into safe mode cause I keep getting this blue screen. At the bottom it gives technical info:
***STOP: 000x000000ED (0x80E3F4D0, 0x0000032, 0x00000000, 0x00000000)
Can anyone offer some help to get this beast running again?
Thanks so much and may God bless,

Answer:Blue Screen when booting XP PRo...

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Hi there!

I am trying to do a clean install for Windows XP. I inserted the bootable CD and started the computer. It asked "press any key to boot from cd" as usual. I pressed a key and "inspecting hardware configuration" appeared.

Unfortunately just a second after that screen turned blank and stayed so. I tried many times and waited a while also. Didn't help.

If it is relevant, Windows Vista is currently installed to the computer. I'd like to format the C: drive and substitute Vista to XP again. Thought, that it doesn't matter when running XP installation from boot cd, but who knows.

Thanks for Your help!

Answer:Solved: Blank screen when booting from XP installation CD

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Hi All,
My friend has a problem with his PC, when he boots up all he is getting is a blue screen with the blue busy circle & that's it. He has Windows Vista, not sure which one but I can find out if necessary. He did boot up & go into safe mode but that didn't help things on its own. To shut down he pushes the on button & holds it in. We would really appreciate any help & advice. Obviously I haven't run the diagnostic tool as it's not my pc that's at fault. He is a total novice & i'm only just above that so a fairly easy guide would be great. Thank you so much for any help & advice

Answer:Blue screen when booting up on my friend's pc

If you provide us with this information we will be able to help.
Blue Screen of Death (BSOD) Posting Instructions

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i reinstall windows xp on my hp pavilon zv5000 laptop because it was messing up but now it says something about a dmboot.sys is corrupted or missing it just wont stay on no more then 15 seconds i really cant do anything because it wont stay on im at a library sending you this right now please help me out

Answer:after booting up my screen turn blue

The most likely cause of the dmboot.sys error is bad or incompatible RAM.

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I am trying to help a relative with her computer. Basically as windows boots (it asks me for safe mode, or normal mode, last good config, etc and I have selected everything) and everytime it goes into a blue screen of death that says something for one split second. So fast that I can't even makeout one word that it says before the computer restarts. Anything that I can do to see what this is saying? Any suggestions?

Answer:Blue Screen of Death when booting

If you press f8 on your keyboard while staring up the computer there should be an option to stop automatic restarts should be the longest option cant remember exactly what it says but that way youll see what the bluescreen is saying.

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I probably have some malware software infected my laptop. I am unable to start the computer on normal mode, it gives a blue screen.

I can login to safe mode. When i login to safe mode i do not have internet connection.

Please advice how to fix. I do have Mcafee Antivirus on m machine but when i run scan it shows no virus threat.
Also i have Malwarebytes software on my m/c.

Please help urgently.


Answer:Blue Screen while Booting - Vista

If you can get to safe mode...then you should be able to login to safemode with networking. That will give you Internet access in safe mode.

While in safe mode, I suggest updating both your AV program and Malwarebytes...then running full system scans with each. Then try a reboot.

System manufacturer and model?

Any onscreen error messages?


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Whenever I try to start windows normally I just get this then the pc resets. I don't know the problem but after this the hardrive isn't recognised in the boot menu. When the pc is restarted the HD is recognised but leads again to the blue screen.
I've tried system restore to an earlier version but that does nothing, any more help would be appreciated.

Answer:Blue screen while booting up, 0x0000007B...

from a command prompt run
chkdsk /f/r

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.00GHz, x86 Family 15 Model 6 Stepping 4
Processor Count: 2
RAM: 3326 Mb
Graphics Card: NVIDIA GeForce 8400GS, 1 Mb
Hard Drives: C: Total - 300332 MB, Free - 244267 MB;
Motherboard: Dell Inc., 0FJ030
Antivirus: AVG Anti-Virus Free Edition 2012, Updated: Yes, On-Demand Scanner: Enabled

when turning on the computer windows starts to load then i get the blue screen of death. i've tried to use system restore through the safe mode and it says it was successful but when it restarts i get the same blue screen. i've used chdsk but ame result. the blue screen on the bottom says:

Stop: 0x0000007e ( 0x0000005. 0xB84B9160,0xB850786c, 0xB8507568)

kdcom.dll - Adress B84 B91.60 base at B84 B 8000 Date stamp 4f8f 0f.42

Answer:blue screen of death when booting up

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Posting this on behalf of a friend
I'm not sure if this is caused by an infection or by something else, so I'm posting it here.
The problem: when booting the computer I get a blue screen. Not a BSOD, just a blue screen without cursor (screenshot).
What I have tried to to solve the problem: I first thought it might have something to do with the video card driver. I managed to boot into Safe Mode (although, even in Safe Mode with Networking, I can't get internet connection) and remove the driver via Device Manager. When restarting into normal mode I did get a sign in screen, but the screen became blue with a mouse cursor, although Windows did not respond to anything.
About my computer: I reinstalled Windows 8.1 (x64) earlier this week, not because I had specific problems, but just to start clean. I did not get the problem below until earlier today. Here I have diagnostic details about my computer. Please note that these are old (from before the reinstallation). I'm trying to create a new one, but it requires an internet connection.
Any help would be greatly appreciated

Answer:Blue screen (not BSOD) when booting

This issue has been solved. It was caused by wrong display settings.

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i hope someone can help me on this: I have not changed anything on my A60 but suddenly i get a bluescreen saying that there is a problem with the atidvag.dll (?).

I can only start the computer in asaved mode now. through google i found some other users who had the same problem and that a new bios version might help. when i try to install the newest bios version from the toshiba website it gives me a message that a it failed to load the driver ...

thanks to anyone helping me with this, because i do not know what to do at all.

Answer:Blue Screen after booting on Satellite A60

As far as I can remember the atidvag.dll file is a part of the graphic driver.
So everything seems like a graphic driver or graphic card would malfunction.

The best way to find out what could be wrong is a usage of the Toshiba recovery CD!

But if it is not possible to install the OS from the recovery CD then you should contact the ASP in your country.
Maybe the graphic chip is dead

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When the laptop is booting up, or when the laptop has finished booting up, there will be a blue screen which will pop up invariably. Usually, I am able to use my laptop after rebooting twice.

However, I realised the blue screen can reappear for as many as 3 times, each with a different message.

The beginning of the message is as follows:

A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows update you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP:0x0000008E (0xC0000005, 0x80535AE3, 0xA987CB8C, 0x00000000)
There are other occasions when it is a different number.

STOP:0x0000008E (0xC0000005, 0x80535AE3, 0xA88F1B8C, 0x00000000)

STOP:0X0000008E (0xC0000005, 0x80535AE3, 0xA4D6CB8C, 0x00000000)
I got these numbers when I had to keep rebooting and consecutively had these blue screen errors.

I've been wondering what were the new programs ... Read more

Answer:Blue Screen Errors When Booting Up

You could have " Haxfoor Virus " on board. please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for post... Read more

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Hello All,

I have windows xp home edition on my computer.
I was trying to install antivirus from by internet provider when I got a blue screen for the first time. I tried to restart my computer with all the options (safe mode, safe mode with networking, Last best know configuration etc) but I'm getting blue screen on all of them and cannot get into my system.
I even tried to boot my computer from windows xp bootable disk. I thought of reinstalling just operating system. But windows installation want to format my hard disk saying there is not much space left on the partition.

Is there any way I can save the data on my computer.
Please help.

Thank you in advance for your help.


Answer:Gets Blue screen on booting my computer

yeah ghost your data on another harddrive

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My computer reboots several times before actually loads Windows properly. Sometimes it reboots even before it gets to the splash screen and then after several times I get the message that 'windows didn't start properly'. When it finally works it doesn't reboot at all. BUT a few times I also got this blue screen with sth. like:


technical info:
STOP: 0x0000008e (0xc0000005, 0xBF804966, 0xF760D4E8, 0x00000000)

win32k.sys- address BF804966 base at BF800000, DateStamp 45f013f6

make sure that there is enough space on the drive. If a driver is identified in the info turn it off or contact the producent on the update. try toc hange video cards.

there is also sth. about the update of BIOS. 'turn off the memory options of BIOS like buffering.

^^ but is only my translation as the info appears in polish.
few weeks ago I have my Windows XP reinstalled (I use Windows XP5.1), and added the new soundcard - but this started happening before I changed the soundcard.

what can I do?? today I my comp was rebooting for like 10 minutes!

Answer:Re-booting Of System And Blue Screen

The symptoms you describe could be due to hardware or overheating problems caused by a failed processor fan, bad memory (RAM), failing power supply, underpowered power supply, CPU overheating, motherboard, video card, drivers, dirty hardware, etc. If the computer is overheating, it usually begins to restart on a more regular basis. If your not finding any malware then its sounds like the latter problem.When was the last time you cleaned the inside of your computer? Dust restricts the airflow and prevents proper cooling. This in turn can cause overheating and faulty processor fans which can result in unexpected shutdowns, random restarts, booting problems, etc.Open your machine, check all the connections and make sure the fans are all operational.Check the heat sink on the processor to ensure it is not blocked with dust or debris.Remove the CPU's cooling unit and clean the fins on the heat sink that sits under the CPU with a can of compressed air.Inspect the thermal compound between the CPU and heatsink as it can break down over time so.Remove the cards and RAM modules, clean the contacts and reseat them.Feel the CPU heatsink when it powers down. It should be warm to very warm but not hot.See "Cleaning the Interior of your PC" and the "Illustrated How to Replace an AGP Video Card" (use as a guide to clean & reseat).Download and run Motherboard Monitor 5. If Motherboard Monitor's seems to be reporting high temperatures for your CPU check to see w... Read more

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As stated in the title. I have recently had this screen which eventually gives me 3 options, either to install WXP or repair a problem with WXP or to start up normally. I go to the latter course and it boots OK but it is a nuisance going through this every time.Appreciate your comments.

Answer:Blue startup screen when booting up

If you have the windows cd in the drive, try taking it out then reboot.

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Whenever my PC is loading Windows XP it will suddenly show a BSOD with the error:

My PC will then restart...

What should I do to stop this crap BSOD?

I'll try to post pics later.

Thanks in advance!

Answer:Blue Screen of Death while booting

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Since one month I have problem with my Yoga.I hangs on bootscreen, seems like the uefi bootfile etc is broken. I did a checkdsk of my ssd and it show a lot errors.I sent it 2 times to lenovo but they only say it is a software problem but i do not think so .. how could it be that fresh installed windows stop working after 4 hours (reproduceable)? I am very angry about lenovo support ..

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I'm not sure if this is the appropriate forum, if not which one?

The system:
Dell precision M65 2 GB RAM Duo 2327Mhz
Windows xP 5.1.2600 SP3
Symantec firewall and antivirus all updates run when available (windows and virus)

History of the system - no problems.
During a trip, I loaded Ulead software that came with a polaroid camera - it has been loaded successfully on another pc.
Upon returning home the M65 went to the blue screen that said something like "trying to use unexecutable memory.... reboot" during the boot process.
After some trials I found that it would boot in safe mode with command prompt.
Further tests lead me to find it would boot normally when not on the docking port AND not attached to any USB device.
In fact if a USB device was plugged in after the boot sequence it went to the blue screen.
Thinking the Ulead software was the problem I unloaded it (before noting which version) - no change.

? What now? I'd like to backup my data which is what I most often use USB for.

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for the past week, my computer has been having startup problems. 9 out of 10 times my computer will go fine through the post and will go to the windows loading page. there it will start to load but then a blue screen with alot of text on it will flash. it flashes to fast for me to read. it then restarts my computer then brings me to a page where i can boot into safe mode, normal or last config. if i chose last config or normal it works fine. but what is making my computer do this?

id also like to note im using Windows XP Home

Answer:Blue Screen Booting problem

Hiya and welcome

Is this problem still happening? If so, when you get to normal mode, go to Control Panel | System. Device Manager.

Are there any yellow !'s showing?

Also, have you installed any new hardware/software prior to this problem?



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This is the first time. My HP comp just stops at the 'welcome' blue screen. It just freezes. I did not install any new software or messed with anything else. Thanks for your help.

Answer:Freezing on blue welcome screen when booting

See if you have same problem getting into Windows Safe-Mode. for Troubleshooting Startup Problems in Windows XP

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I have a windows XP pro, sp3, all updates, latest drivers, no hard ware has been changed out or moved or anything stayed the same for the past year, here is the specs below including model numbers etc. what happens is, i will be on playing a game like solitaire, myspace, windows media player, anything, my computer will suddnly reboot on its own and do re restart and come up back to windows normally, sometimes it will go to a blue screen which says:

blue screen error caused by a device or driver
driver fault
this report includes outpost firewall logs + memory dump necessary to investigate the problem.
the following file is included in this error report:
c:/documents and settings/allusers/application data/ agntum outpost firewall free

the other thing is i made sure and went to each manufacture website and got the latest drivers but still this happens. I made sure i got the latest windows, but still either reboots or blue screen. What could it be, memory problem? video card? mother board? I remember i did install the outpost firewall but this has been happening even before i installed the firewall application, WHAT CAN IT BE??!! is there a software that i can test my memory, motherboard, cpu, video card?!!? any help would be great thanks, again here is the specs below:

XFX PVT84JUSD4 GeForce 8600 GT 256MB 128-bit GDDR3 PCI Express x16 HDCP Ready SLI Supported Video Card - Retail ---- VIDEO CARD:

MSI K9A2 Platinum AM2+/AM2 AMD 790FX ATX AMD Motherboard - Retail --- Mo... Read more

Answer:WinXP keeps booting and/or blue screen

You could try uninstalling your firewall completely with the free Revo Uninstaller and reinstalling it.

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I am getting the, so called, Blue Screen of Death' everytime I switch my computer on.It happens as either the log in screen or when I reach the desktop after a couple of minutes.I have run Chkdsk and swithed off Disk Keeper defrag at start-up and also run a memory test for several hours but still it keeps cropping up.After re-booting, everything is fine until I switch on the computer again then, sure enough, blue screen all over again.Can anyone throw any light on why this might be happening?I've disconnected all peripherals but it still does it.Trend Micro 'PC Cillin' Internet security is my antivirus and firewall software which occasionally announces that it has gone back to the last known good configuration due to a 'serious error' occuring on the system.I am running Win XP with service pack two with all latest updates.Any help would be greatly appreciated.

Answer:Blue Screen of Death - Only When First Booting

Hi, do you get the normal startup beep during boot?

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Once a Week when I boot my computer, a blue screen will appear and then proceed to the starting windows screen. It only loads lond enough for me to read "Crash Dump" near the bottom. It's happened twice about a few weeks apart. I am using Windows 7 Home Premium, 64 bit OS

What could this mean?
Is my computer dying?
Please Respond.

Answer:Occasional Blue Screen When Booting Computer

Please post the files following:

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Hi everyone, I get the following blue screen error " 0x000007b " when trying to boot my Y50-70.  I modified the laptop by cloning my HDD with all the OS files to a SSD ( Samsung evo 500gb) and I replaced the original HDD with this SSD.  It worked fine for three months prior to this. Can someone guide me as to what I should check please ? Kind Regards,Izy

Answer:Getting blue screen error 0x000007b upon booting ?

Hi Izy92,
Welcome to Lenovo Community!
As per the query we understood that you are facing issues with blue screen error in your Lenovo Y50-70 laptop.
Try to reinstall the operating system and check for the issue, take a data backup before reinstallating the operating system.
 Hope this helps. Do post back if the issue persists!
Best regards,       
Ashwin. S

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have been trying to boot my computer into safe mode by pressing F8 at start up but every time I did i got a blue screen with the following message:

A problem has been detected and windows has been shut down to prevent damage to your computer

If this is the first time you've seen this stop error screen, restart your computer. if this screen appears again, follow these steps:

Check to be sure you have adequate disk space. if a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters

Check with your hardware vendor for any BIOS updates. disable bios memory options such as caching or shadowing. if you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then select safe mode

Techincal information:

***STOP: 0x0000007E (0xc0000005, 0x8053A593, 0xBA507684, 0xBA507380)

So I tried to boot it into safe mode by ticking the safeboot option in msconfig. Not only didn't that work but now my laptop won't boot at all. When I press the power button it gives me the option of safe booting or normal booting but even when i choose normal I still get the same blue screen message. I am running on xp sp 2 and it's a sony vaio laptop. PLEASE CAN SOMEONE HELP? I have a whole bunch of files not backed up on my laptop not to mention I'm a computer geek. Thakns in advance

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Hi,  my son was downloading music the other day on our computer, he had installed a USB cord for his mp3 player to record it and after he finished, shut it down.  Yesterday, i tried to start it when i got home, and when it gets to the windows boot screen, in changes to a blue screen and says, STOP cannot access, you may have a virus.."  it then gives me a little instruction to fix, but each time i try to boot, even in safe mode, it keeps reverting to this blue screen before i can get to any antivirus applications or will not load for me to do anything even in safe...what can i do to restore my computer?  It's running Windows 2000, Pentium 3, 1999 model from Dell, deskpro.  ....thanks

Answer:Blue screen STOP error when booting

Post the exact STOP error code you're getting and any files mentioned on the blue screen.

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I am running Windows XP SP2. Today, there was a thunderstorm, so I shut down. When I booted up again, I see the classic "choose your method of boot" or whatever, asking for Safe Mode, last good settings, etc. No matter what I choose, even Safe Mode, I see the opening Windows XP boot screen, then it goes to a BSOD that tells me something is wrong with boot, and to uninstall any new hardware, etc. The thing is, I haven't installed any new hardware in a month, and things were working just fine 15 minutes previously.
I am using a Dell Dimension 2400 with the following specs:
2.4 Celery proc
768mb memory
40gb 7200rpm master, 80gb 7200rpm slave

Thanks in advance.

(excuse the typing errors, I'm using a laptop keyboard )

Answer:When booting up, can't get past the acursed blue screen

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Stop error code #0xC00000IDPlease provide step by step procedure to resolve problem.

Answer:While booting up: blue screen code 0XC00000ID

0xC00000ID tool will assist.WhoCrashed

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Hello. I was playing dota 2 today when suddenly a blue screen showed up i didnt get enough time to read the error. After that my lapto shut down..i tried to turn it on but nothing shows..there is one fan that works at full speed for 5 seconds and then stops working.Things i tried:-removing battery for an hour-holding power button for 30 seconds-removing battery and power with charger.When the blue screen showed after few seconds the screen got weird and it shut down on its own.Please help.

Answer:E-series blue screen and crash. Not booting

need laptop model and installed OS.

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first things first hello everyone

ok my problem started today when i recieved all that was needed to give my dads computer my old motherboard and processor

after i had re-built the comuter in a new case with the new processor new ram and new motherboard i turned the computer on hoping for windows to boot normally however whenever windows starts i get a blue screen that falshes for less than half a second and the computer restarts

i have tried putting the hard drive and CD drives back in the old case and then installing the drivers for the motherboard but that doesnt work however i can have the computer running that way i understand that i may need to repair windows but i dont know how to get passed the bit where it asks for a password

any help would be much appreciated

EDIT: in case it helps my prcessor is a 2800 athlon socket A and my motherboard is an MSI

Answer:motherboard, ram, cpu upgrade blue screen when booting

Hello and welcome to Techspot.

Try doing a Windows repair as per this thread HERE

Regards Howard :wave: :wave:

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I was installing the software for a wireless network card. Half way through, windows crashes. When i try to restart, it gets half way to starting windows and then a blue screen comes up wiht the ollowing message:

***STOP: 0x0000007B (0xEB81B84C, 0x000000E, 0x0000000, 0x0000000)

I have done all the usual troubleshooting (reseating cables etc), and put the drive in my other computer and tested it, but according to windows and partition magic there is nothing wrong with the drive or the NTFS partition, but the BS still comes up.

Can anyone help?

Answer:Blue Screen Whilst booting 2000

Did you try reseating the RAM? I had a similar situation and it turned out to be the RAM. Replaced it with a new stick and it worked.

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I had an autuo update from windows and when it rebooted my computer it stops part way through the boot and will go no further. I have already tried to reboot in safe and it stops in the same place. I also tried rebooting from last known check point this does the same thing.

The machine is v2 Premier and did not come with a boot disk it is supposed to have a partition but I do not know how to get too it.


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hi im struggling trying to recover my computer from the following error.
STOP : c0000218 {registry file failure}
the registry cannot load the hive (file)
or its log or alternate
it is corrupt absent or not writable.
now iv researched and found its probably an issue with my hard drive, but any fix which would work requires the original OS disk - alas my pc was a dell and is about 4 years old now. is there anyway to make a back up disk from the startup? my computer does not load windows so i cannot use sytem restore or anything like that.
thanks in advance

Answer:xp error booting up - blue screen of death

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My computer had that nasty redirecting virus, so we ran Combofix and it has been working fine until this evening.

The computer is not booting in any mode. When I try to boot normally, it goes to the loading screen, then the blue screen of death pops up for about a second and then the computer restarts. This happens in almost every mode except Safe Mode, where it loads all the drivers and then restarts.

Any ideas on how to fix this?

Answer:Computer not booting in any mode; Blue screen of death

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Today my computer randomly got a blue screen. I didnt see where it happened because i wasnt present with my computer. I have been having minor issues ever since i installed win7 on the new harddrive after some upgrading components. This is problems such as random freezing, rare blue screens and USB ports stops working from out of nowhere. I think i have ignored it to much and it has gone to the worst stage :( When i tried to restart it, the blue screen happened after "windows is starting up". This is from where the boot was from the harddrive, and the computer restarted itself before i could read any of the blue screen.

I tried to boot from the win7 64bit install DVD. But here this BAD_POOL_HEADER BSOD happens. Ive tried with just 1 ram stick but it keeps happening. Also reseted the BIOS settings to default, didnt help.

What makes it so difficult is that the same thing happens in safe mode. I also tried to boot with the settings from last successfull boot, blue screen again..... I might have not updated everything to the latest drivers. So i assume this is a software problem.

Im so confused. I have no idea how to fix it. Any help?


- Motherboard: Asus P8P67 LE 1155 socket
- CPU: i7-2600k 1155 socket
- Western Digital caviar black, 2TB 64mbit cache, 6gb/s
- Graphic card: Geforce GTX 295
- PSU: Corsair TX 650W
- Memory: kingston 1333 MhZ pc-10600, 6gb
- Corsair H50 watercooler
- Samsung SpinPoint F1 500GB SATA2,
- Ante... Read more

Answer:[SOLVED] Blue screen BAD_POOL_HEADER win7 when booting

if you don't mind losing your data you should format and reinstall windows.
or if you can use a linux live cd (or usb) to look at which core windows files are giving you problems

if it still gives you problems after that you can assume there is something wrong with your hardware.

if you want to see the BSs than press f8 when it says loading os then select don't restart after error.

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i have a computer that deadlocks when ever i boot it to anything but safe mode, ive replaced the processor, the hard drive, and tried all configurations of my ram sticks and it still deadlocks i was alway able to log into my computer but literally a few seconds after that it would deadlock but recently i booted into debug mode and it gave me a blue screen i dont know how to use the minidump to figure out what happened, i have found the minidump file but need someone/something to help me read it and see what happened, i NEED this computer to work i do online schooling so this is not exactly the best thing to happen to me please help.

Answer:blue-screen crash while booting into debug mode

Tommy mate please follow these if you can
Dump Files - Configure Windows to Create on BSOD
Blue Screen of Death (BSOD) Posting Instructions

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I have bought freedos model of laptop and after installing windows 10. I am getting bluescreen error showing that driver power state failure. I have tried to look the faulty driver and deleted the problematic but facing the issues again. Please provide me correct solution.

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Hello all computechies out there

I'm a total novice in this area.

Rushing to get to work on time, I switch off the power of my PC as it was taking AGES to shut down.

I return from work, turn on my PC and- the now-usual my Motherboard logo "ASUS P5VDX-MX" and prompts of 'del' to enter setup and 'tab' to display 'bios message'(? i think, the intinerary of what's in the bag). I assume this isn't a healthy sign, but it's now a common occurence.

Then, I get the occasional screen of 'Windows did not start properly'- with the options of safe mode, last good config, and start normally. I choose start normally (which i usually do when this happens).

However this time, on the XP boot screen, exactly HALF WAY through the second 'loading' sign (you know what i mean, the 'progress' bar under the xp logo- it runs for 1&1/2 times), i get a quick flash of a blue screen with a lot of code on (appears for a few miliseconds), then the screen 'cuts out' (as if powerplug is pulled or something), pc restarts, and this happens over and over. None of the startup modes work. In my setup menu it said it recognized the primary IDE driver (? apologies like i say total novice) and named my hard drive)- it's a Samsung...

This started to really bug me, so i checked out some forums to find how to pause the blue screen but it wouldn't work- it flashes way too fast. Many ... Read more

Answer:XP stops booting, blue screen, restarted- but now only 3 beeps!

1 long 2 short is a video error code.

You say no starting in any mode - does that mean you can't start Safe Mode with VGA ?

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This is a Dell Dimension desk top. I just happened to reboot the computer because it was running slow. When I booted up the BIOS all ran normal but when it was time to execute Vista the screen was dark blue and that is how it sat. I tried booting with the disk, nothing. I tried going back to the latest setting, nothing. I tried doing safe mode and this came up.
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\ ntoskrnl.exe
" " " " " " " hal.dll

The techsupport said I have to format. I want to back up my documents, pictures and scrapbook kits which is a lot of information.
I have a windows 2000 on my old computer. Do you think I can take my HD out and back it up on that computer and still be able to put it all back on my new computer. I do have a lap top but I don't think I can use that to back up a hardrive from another computer. Am I right on thinking that.

Is there anyway that I can just replace those files without formating?


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Hello there,

I have attempted to install Windows 8 several times now, with each attempt failing. Setup goes perfectly, and it installs device settings, but after rebooting, it displays a blue screen; PAGE_FAULT_IN_NONPAGED_AREA. I have tried both a clean install and an upgrade, each time with the same result.

Here is my system information:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: AMD Athlon(tm) II X4 640 Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 4
RAM: 16382 Mb
Graphics Card: ATI Radeon HD 5570, -2048 Mb
Hard Drives: C: Total - 1907727 MB, Free - 1769055 MB; D: Total - 1907727 MB, Free - 1906684 MB;
Motherboard: ASUSTeK Computer INC., M4A78LT-M
Antivirus: AVG Internet Security 2013, Updated and Enabled

Any help would be much appreciated!

Answer:Blue screen during installation

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Hey Guys,

Currently am using Windows 7 Ultimate on my Machine, Some of the programs that am using cannot be registered by windows 7.i want to switch to windows xp sp2 but after computer inspection part is complete,i get the Blue screen and cannot continue from there.Any suggestions pple????

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I purchased a new hard drive to use with a computer built about 6.5 years ago. The computer works now, but takes about 10 minutes to boot and I suspect the hard drive may be the problem. I've decided to remove it and start over with my original Windows XP disc. However, every time I attempt to run the installation, I get a blue screen with the error:


there are several stop codes listed. I have disconnected all peripherals except the CD/DVD drive which is being used for the installation and the monitor. The memory, video card, sound card, and processor are the same as what is in the computer when it works with the old hard drive. Although the XP disc has been kept in a CD case, it is scratched around the outer part of the disc. I don't know whether this can cause the stop error or not. Hard to understand how the computer works without any blue screens with the old hard drive booting to XP Pro service pack 3, yet when I put in a new, unformatted drive and attempt Windows installation, all I get are blue screens.
Any ideas?

Answer:Blue screen on XP installation

System manufacturer and model?

<<...original Windows XP disc...>>

Is that a MS Genuine XP CD you purchased? Is it a CD provided by the manufacturer of your system? Is it a restore/recovery CD provided by the manufacturer of your system?

Does the system boot into safe mode?

You can never enter XP normally?

Do your error messages refer to specific files?


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