Computer Support Forum

How to factory reset without losing windows 10?

Question: How to factory reset without losing windows 10?

I have factory reset once before with windows 10 and it let me keep windows 10 when I did it. But now I want to do it again but it is showing me a notice that if i reset, I will go back to windows 7. Is there a way I can factory reset my pc while still keeping windows 10?

Also I have another question but I don't want to make another thread about it. In games such as cs go, why is my game freezing for no reason? About every 30 sec - 1 min, i freeze for about 5-10 seconds. Between the freezes, i get split second freezes. This is really annoying me. Anybody know how to fix? I am getting a constant 200 fps and 10 ping

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Preferred Solution: How to factory reset without losing windows 10?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How to factory reset without losing windows 10?

Hi, factory reset = have the PC restored to the state it was in when you bought it (as far as what's on the disk is concerned!).

If you bought it with Win 7, it will revert to Win 7, assuming you still have the relevant partition on your disk. Everything else on the disk will be lost. Repeat, everything.

You may wish to consider an in-place repair install which allows you to keep everything, and completely refreshes Windows.
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

Alternatively, you can clean install Win 10, and it will automatically register since you have it installed already. That will only affect the partition on which you have Win 10 installed, but you will lose all programs installed and all settings you have configured, and you will lose all personal data on that partition.

Hope that helps.

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I have factory reset once before with windows 10 and it let me keep windows 10 when I did it. But now I want to do it again but it is showing me a notice that if i reset, I will go back to windows 7. Is there a way I can factory reset my pc while still keeping windows 10?

Also I have another question but I don't want to make another thread about it. In games such as cs go, why is my game freezing for no reason? About every 30 sec - 1 min, i freeze for about 5-10 seconds. Between the freezes, i get split second freezes. This is really annoying me. Anybody know how to fix? I am getting a constant 200 fps and 10 ping

Answer:How to factory reset without losing windows 10?

Hi, factory reset = have the PC restored to the state it was in when you bought it (as far as what's on the disk is concerned!).

If you bought it with Win 7, it will revert to Win 7, assuming you still have the relevant partition on your disk. Everything else on the disk will be lost. Repeat, everything.

You may wish to consider an in-place repair install which allows you to keep everything, and completely refreshes Windows.
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

Alternatively, you can clean install Win 10, and it will automatically register since you have it installed already. That will only affect the partition on which you have Win 10 installed, but you will lose all programs installed and all settings you have configured, and you will lose all personal data on that partition.

Hope that helps.

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I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

Answer:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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I have a Windows 8 tablet Acer Iconia W700(I5 Core) and i am trying to factory reset to the default settings again because of the stupid problems i am having on the tablet.
Here is the problem i am trying to get into the BIOS which is the 1 step on the Acer website but for some bizarre reason when it is completely off i press the Windows button and the power button to get in to the BIOS as it says on the Acer Website but it keeps going to the start menu/desktop now instead of going to the BIOS. :/
I have factory reset/hard reset on my Acer Iconia W700 a couple times and i never had this problem before, i gone in to the BIOS no problem!!!
Can someone help me please?? Thanks!!!

Answer:Windows 8 tablet factory reset/hard reset problem!!! HELP!!

Is it still under warranty? You should try contacting Acer.

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my exploreris not working i cannot download anything so i want to reset to factory settings can you help me with this

Answer:i need to reset my asus laptop windows 7 to a factory reset

You haven't mentioned which model laptop you have so all I can do is point you towards the generic method of restoring it as shown on Asus's website: http://support.asus.com/Troubleshoo..."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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I want an 'out of the box' Windows 10 experience with my Surface Pro 3. My initial thoughts were:
1. Put the stuff I want to keep on a USB or 2,
2. Go to my settings (in Windows 8.1) and factory reset my SP3 to like what it comes with when you first buy it.
3. Install necessary updates until ' Get Windows 10' app appears.
4. Free Upgrade to Windows 10 via app.
5. Once upgraded to Windows 10, load USB files onto Surface Pro 3. Done.
But now I just realised a different way of doing it and I think most people would do it this way:
1. Put important stuff in safe place. (eg. USB stick, OneDrive or other cloud service)
2. Open ' Get Windows 10' app and Free Upgrade to Windows 10.
3. Once upgraded to Windows 10 then factory reset from Settings. (in Windows 10)
4. Put important files (Writing, Visual Studio, Minecraft, Civ 5 and that's about all I need I think) from USB (or wherever you put them) back onto computer. Done.
Which way is the best way for me to do it? I did click 'reserve' in the 'Get Windows 10' app so I may have preloaded Windows 10 files on my SP3 already. Am I right about most people doing it the second way?

Answer:Should I Free Upgrade to Windows 10 then reset to factory or factory reset Windows 8.1 then Free Upg

Originally Posted by Satorindley I want an 'out of the box' Windows 10 experience with my Surface Pro 3. My initial thoughts were:
1. Put the stuff I want to keep on a USB or 2,
2. Go to my settings (in Windows 8.1) and factory reset my SP3 to like what it comes with when you first buy it.
3. Install necessary updates until ' Get Windows 10' app appears.
4. Free Upgrade to Windows 10 via app.
5. Once upgraded to Windows 10, load USB files onto Surface Pro 3. Done.
But now I just realised a different way of doing it and I think most people would do it this way:
1. Put important stuff in safe place. (eg. USB stick, OneDrive or other cloud service)
2. Open ' Get Windows 10' app and Free Upgrade to Windows 10.
3. Once upgraded to Windows 10 then factory reset from Settings. (in Windows 10)
4. Put important files (Writing, Visual Studio, Minecraft, Civ 5 and that's about all I need I think) from USB (or wherever you put them) back onto computer. Done.
Which way is the best way for me to do it? I did click 'reserve' in the 'Get Windows 10' app so I may have preloaded Windows 10 files on my SP3 already. Am I right about most people doing it the second way? Yeah, the second way should work better - it'll take less time too.

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Is the windows 8.1 reset the same as factory reset?  trying to get rid of some pesky viruses so would a reset remove them if a reset is not the same as a factory reset?Also within the windows 8.1 reset, it asked for a couple of options.  When it says "repartition", would that destroy the currently existing partitions or no?the second option asks for whether to keep all the files within the partition or to clean them.  is there an option to clean only selected partition?

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I've been trying to get it to factory reset with no luckI turned laptop on and it said automatic repair then changed to diagnosin problem and didn't move for about an hour so tryed to resetI've held the power button and f11, then troubleshoot, there's no option to reset so done system restore , that said there were no restore points , and took me to a new menu with the reset option I clicked that and it just stayed on that screen for hours

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I don't have a boot mgr and no reset disk what do I do

Answer:factory reset windows 7

Look in my computer and it will tell you if you have a partition on it with W/7,
If so it is just a matter of tapping F10 or F11 at start up to get into it.
Or try System repair in safe mode [keep tapping F8 or f5 at start up].

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HELP!  I tried to upgrade from windows 8 to 10 on my Aspire X3995.  Microsoft said I qualified and my hardware requirements were met.  They did not say to check with your OEM to make sure they have all the driver support you need.  Acer does not support my model on 10 (yet) so so now I have a very unstable 10.  I do not have a saved image of 8 to revert to.  I can't find my original install CD.  I am hoping that I can initiate an Acer factory reset to 8.  I have all my files backed up and do have my office install CD.  I just need a non flaky OS how can I revert to 8 safely and easily?    Do I get into the BIOS screen and initiate from there?   Do I need a USb boot thumb drive from a download somewhere?   Do I need to involve Acer support?   Is this paid or warranty covered support? i know I should not have been so trusting and should have been better saved as a revert option.  I just got tired of being pestered by Microsoft to upgrade and tired of windows 8 ( which is pretty bad).   Maybe Acer will just provide the right drivers for me and it will magically work?  I'm not counting on that.   Please help me.  Thanks in advance too trusting for my own good

Answer:Windows 8 factory reset?

windows 10 is better on hardware management than windows 8, so as "very unstable" what do you mean? maybe we can find some OEM drivers, instead of waiting Acer's drivers. by the way, if you prefer to revert:http://winsupersite.com/windows-10/how-revert-back-your-previous-os-after-windows-10-upgrade or you can try to press ALT+F10 at boot but after a windows 10 update, this normally starts windows 10 recovery instead of Acer recovery factory reset.

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hiI want to get back to the os that came with my laptop windows 8.1 upgraded to windows 10 I did not like 10 so put on win 7 BUT I not know that you could not get any drivers for this laptop under win 7 So press f11 on start up BUT only windows 7 showing, how can I get back to win 8.1 then to win10 Many thanks   

Answer:factory reset windows 8.1

Hi: If you previously had upgraded to W10 and it was successfully activated, you can go right back to W10 by using the Media creation tool at the link below and clean install W10. When you get to the window during the installation process where you are asked to input a product key, select the 'I don't have a product key' option, and W10 will install and autumatically reactivate once you are connected to the internet. https://www.microsoft.com/en-us/software-download/windows10 If you want to go back to W8.1, you will have to use the W8.1 recovery media you should have made when you first got the PC.

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Hey everyone,

I'm returning my Asus G53sw-A1 w/ Windows 7 and getting a replacement shipped.

Long story short, my video card is demonic.

Anyways, I have done a lot of personal work during the last week and want to make sure everything is absolutely wiped clean before I ship this back.

How do I do this?

Thanks in advance,
Brady

Answer:How do I reset Windows 7 to factory?

Just hit it with the oem disks that came with the computer that should wipe everything and return it to a factory state.

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So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.

I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. I'm not sure what I'm doing. This was much easier to do in Windows 7. But anyways, I would really appreciate any help on overcoming this so I can restore my computer.

Answer:How to do a factory reset of Windows 8.1?

Have you made the OEM manufacturer's Recovery Disks?

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)




I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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I'm selling my Lenovo Twist and want to get it back to factory state, INCLUDING the original configuration for the partitions. See, during the lifetime of my Lenovo Twist I created a separate partition to store my personal files (documents, pictures, music, skydrive) and a partition for File History, but now that I'm selling it I want those partitions gone and the space to go back to the C: partition. When I do it via the Windows 8 "Remove Everything and Reinstall Windows", it deletes everything in the partition but does not delete the partition itself. So it's not in essence a true "factory reset". Is there any way to do it directly through Lenovo, maybe in the pre-booting phase?

Answer:Factory Reset NOT from within Windows

in my pc was not working, but in yours it may be. press f11 in pre boot phase as the logo appears and should start a factory refresh. If you already reparted the Q restoring partition may be gone. I m not an expert, i just read it as the "official" factory reset from lenovo. You ll find tutorials...if not working I have no idea Good luck

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Hi was wondering if someone can help please. My Samsung laptop came with windows 7 installed and i done the free windows 10 upgrade. It was all good for a while and then I had an update and now i can get to my homepage but none of the icons are working. I think to myself the only way I can sort it out is to factory reset the laptop but because i have got windows 10 on it now and it was windows 7 am i still able to do this and what operating system will i be on
thanks
 

Answer:windows 10 factory reset

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I have a Gateway All in One that was having unresolvable issues probably from a virus. I performed a factory reset back to the OEM Windows 7. I had updated to Windows 10 during the free period prior to the reset and I understand that Windows will recognize the PC motherboard as already having qualified for the upgrade. I'm not sure how to do that as the Windows 10 download at Microsoft is only availble for purchase. Thanks for help.
 

Answer:How Do I Get Windows 10 After Factory Reset

You'll have to buy a key. Then you can download the iso.
 

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Sorry this is in the wrong section, options were very limited. I have been given a touchsmart 310 running windows 10, I Can not  install or change anything because I am not logged in as the administrator but I cannot find the account to log in to  matter what I try so I think my best option is to do a factory reset, but I dont know if  will I need the windows key. Has anyone everdone this reset & did you need your windows key & am I going to be able to do the reset without being logged in as the administrator.

Answer:factory reset windows 10

Hi, There are many HP Touchsmart 310, it must be HP touchsmart 310-something such as         http://support.hp.com/au-en/document/c02622055 I don't think it has Windows 10 pre-installed and you may not be able to do factory restore because you need Admin password which you don't have. My suggestion: clear everything and install fresh Windows 10 1. Create Windows 10 installation media using the following instructions      https://www.microsoft.com/en-au/software-download/windows10 2. Use the media to install Windows 10 to your machine, skip the step to enter the product key and continue, 3. Go online and Windows 10 will automatically activate using the key in the BIOS. Please note: you must install Windows 10 version/edition which is on the machine now, you can't change to other version/edition (ie can't change from Home to Pro for example. Regards.

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Hello! I have an old Dell Latitude D630 with Windows 7, I do not have the disk, and apparently the product key I got from NirSoft's ProduKey isn't valid. Is there any way to reset it?

Answer:Factory reset Windows 7

What are you trying to reset? Are you looking to reinstall Windows.

A program such as this one should be able to grab your key:

https://www.magicaljellybean.com/keyfinder/

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I bought my Pavillion in 2014 and of course it came with Windows 8.1. I've upgraded it to windows 10 for about a year. I'm still a student and I want to use purley for school work. Problem is I have lots of junk on it like games that I no longer need. I thought of a lot of things to speed it up as it is painfully slow such as an SSD upgrade, but that is a bit pricey. The only thing I could think of is reset it so it doesn't have loads of rubbish running in the backround becuase the disk is always running at 100% usage (even at idle). So I was thinking, if i reset it to factory settings, will it keep windows 10 on it or will it degrade back to windows 8.1? Many thanks

Answer:If I factory reset, will it keep windows 10?

JC442 Hello;Allow me to welcome you to the HP forums!A "factory reset" returns the PC to the state it was in when it left the factory, so of course, it will reinstall the original OS, drivers, and apps.

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Hello, I have an old laptop that has windows 10 installed on it. The previous owner did not delete the administrator account, and I do not have the password. Is there any way to factory reset the laptop without the administrator password? Thank you.

Answer:Factory reset windows 10

Hello chanroy, and welcome to Ten Forums.

If you like, you could download a Windows 10 ISO for the same edition and architecture that you currently have installed, create a bootable USB with the ISO, then do a clean install.

https://www.tenforums.com/tutorials/9...-download.html

https://www.tenforums.com/tutorials/2...dows-10-a.html

Clean Install Windows 10 Directly without having to Upgrade First

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Hey guys.

Upgraded my laptop to Windows 10 today, but it didn't ask me about whether or not I wanted to keep anything or not.. it just automatically kept my files.. but I wanted it to wipe everything clean with this install. So I'm on Windows 10 now and I want to do a factory reset, and I've gone to Settings > Update & Security > Recovery > Reset this PC.. But clicking the "Get Started" button does absolutely nothing. I've tried doing the Advanced Startup > Troubleshoot > Reset this PC too.. but it doesn't ask me how much I want to keep, or do anything actually, that just goes to a black screen and resets my laptop.

Don't really know why this is happening. Help would be appreciated.
Thanks.
-DreadAlert

Answer:Can't factory reset Windows 10.

Windows 10 - Clean Install - Windows 10 Forums

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I started factory reset after i upgrade to windows 10. It is going so slow - less than 10% per hour. Is this normal? My hard drive wasnt that full of things. At the moment the part of the laptop where is my HDD positioned is heating, what should i do?
Edit: Everything is fine. Close the topic.

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i've factory reset my laptop and its been an hour since it was 9% , it didn't go on any higher , any ideas whats the problem here?

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I have a Lenovo Y400 ideapad that I want to set back to factory settings. I am running windows 8.1 64 bitWhenever I go to factory reset I get a message that says: RecoveryYour PC needs to be repairedThe application or operating system couldn't be loaded because a required file is missing or contains errorsFile : \windows\system32\winload.efiError Code: 0xc0000001You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB deivce), contact your administrator or PC manufacturer.Press Enter to try againPress F8 for Startup SettingsPress ESC for UEFI Firmware Settings Whenever I press anything other than ESC it keeps going back to the same screen.My first idea was to get the CD key off my computer and use it to download an ISO of Windows 8. Whenever I downloaded the Windows 8 downloader and put in the product key for my computer, it said you can not use this key in order to download a retail copy so I can't download an ISO of Windows 8. I was not given a CD or USB backup for windows 8 when i got my computer. So how do I reset my computer back to factory settings??Also I have tried dism/online/cleanup-image/restorehealth to see if the image restore would allow me to use the factory reset and that too did not work.

Answer:Factory Reset Windows 8.1

Also I have a SSD for my cache, do i wipe both drives when i do my factory reset or just the drive with all my windows files.

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I want to fully reset a PC I got because I don't know the pw and the files on there I don't care about. When I click the factory reset after holding shift and restart at the login screen, it tells me I need to insert the windows installment. I haven't got this lying around anywhere. Is there another way to factory reset your PC without the windows installment?
Thanks :)

Answer:Windows 8 factory reset without CD

All Depends on Make and model

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bought a used windows 7 pc. the owner built it themselves. i want to factory restore it... but it says i need the windows 7 disk to do that (something like that cant remember exact phrase).. which disk do i need exactly... would i need to buy the whole new windows 7 program? or are there just ones so i can just facorty reset it?

Answer:need windows 7 factory reset help

and also will i lose all my drivers?
-op

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Hi I began a factory reset on an old windows 7 laptop during the process the laptop lost power,I managed to start the reset again but it's been saying please wait for the last three days when I boot into safe mode everything seems to be set up.Is there anyway to stop or force stop the reset.
 

Answer:windows 7 factory reset

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So, I want to factory reset Windows 10 through Settings. There are two options which are: to keep files and to remove files. I only want to delete everything from C, but not in D, because I made backups there. Is there a way to reset Windows 10 in that way? Thanks.
 

Answer:Best way to factory reset Windows 10?

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The most recent update has bricked my PC and I am stuck on the boot up screen, I have tried pressing F8 on boot up but don't get the option to reset it, does anyone know what to do?
Thanks.

Answer:How do I factory reset on Windows 10.

Originally Posted by Yuiiski The most recent update has bricked my PC and I am stuck on the boot up screen, I have tried pressing F8 on boot up but don't get the option to reset it, does anyone know what to do?
Thanks. F8 usually boots Safe Mode -- you want Recovery. If you have (had?) a recovery partition the documentation for you PC should tell you how to access at startup.
What kind of PC is it??

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Hello, I have an older (2007 ish) ASUS laptop that has Windows 7 installed.  It is rarely used so I'm not in the market for a new laptop, but it is running extremely slow.  Will not download updates, etc.  There is some sort of conflict.
 
I'd like to wipe the whole thing clean but here's my dilemma.  Windows Office is installed but I don't have the installation CD's.  If I do a factory reset, is there any bare-bones types of word available for download?
 
Really Word (and IE/Firefox) are all the laptop is used for, so I didn't know if there was some bare bones "light" version of Word out there.  Alternatively, is there anything I can download from the laptop now and reinstall after the refresh?
 
I just don't want to spend hundreds of dollars on a new version of Office.
 
Thanks!

Answer:Windows 7 and Factory Reset

What version of Office are you running? There are no bare-bones versions of Word unless you are talking about free programs that can open Office Documents. There are number of those including Kingsoft, Open Office, and Softmaker's Free Office.

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recently posted a query re: 'Windows cannot access the specified device'; click here having the problem but now when trying to burn discs, non copyright of local choir, I'm either told wrong type of disc '+ or -', have both types and both rejected, or program stops working, thinking of using factory reset which will revert to windows 8.1, I like windows 10, will still be able to download it again? all help and advice appreciated
still

Answer:factory reset, windows 10 yes or no

Before you go back to Win 8.1 I would suggest checking your drivers with a program like IObit driver booster; click here
Failing that can you give us the name and model number of the DVD/CD drive. I have heard of compatibility issues with DVD drives that can be fixed.
Good luck,
s.

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I haven't done a wipe and reload of my OS in a long time and just a week or so ago i heard someone say something about a factory reset and heard all about it but didnt hear much about how to do it so how is it done . I googled/youtube searched it and it gave me nothing about it all it came up is restoring your computer and recovery options so is there an easy way of doing so any help would be appreciated.




Sorry for my bad spelling and grammar errors.

Answer:Need to know how to do a factory reset in windows 7?

It's doable through tutorials on this site IF your PC has the capability. Some do, some don't.

But a few questions:

Have you made one or more "recovery" discs, by burning to a CD or DVD?

If you have not made recovery disks, your PC may or may not have a recovery partition that will allow you to restore to the state in which the PC left the factory.

Are you familiar with Windows Disk Management?

Does your PC have a sticker on it with a 25 character "Product Key"? If it does, you should be able to do a fresh install of Windows that you may prefer to a "factory reset", depending on your preferences. Many people don't like the configuration from the factory and would prefer a custom setup. Maybe you would. Maybe not.

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The phone will stop connecting to the internet whether it be wifi or not. The time and date will become wrong as well. It will also stop reading anything that is on the sd card or will tell me the card needs to be scanned. I have tried restarting it. The only thing that fixes the problem is doing a factory reset. I have had this problem from almost the beginning of when I got it. Any one else have this problem? Anyway to fix this so I don't have to do a factory reset?

Answer:Every week or two I have to do a factory reset on my Nokia 520. Is there a fix I can do so I don't have to do a Factory Resets anymore?

Welcome to Windows Central.
What OS version is your Lumia 520 running?
You may create a Windows Central account to respond to this thread.

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Hi all,
I've been attempting to do a factory reset on my sister's Acer Aspire but have been running into issue after issue. Starting with issues getting a working usb boot drive, got that sorted then it turned out her product key wouldn't work so I bought a new one. Now when I enter the key and select the non-custom option to install I get this message: "The computer started using the Windows installation media. Remove the installation media and restart the upgrade. [Do not select Custom [advanced] to perform an upgrade. Custom ]advanced] installs a new copy of Windows and deletes your programs and settings."
So I removed the usb drive and attempted a restart only to discover I can't get Ctrl-Alt-Del to work on her laptop....grrrrr. I tried exiting the install and load again without usb but of course that justs takes me back to the start of the whole process. Then I read somewhere to make sure that your usb drive is not the main choice in BIOS for reboot...check and still can't get past this error message. I can't access any other methods on the desktop as have no desktop as of yet! Please, please help, I've run out of ideas :(

Answer:Windows 10 Factory Reset Issues

Maybe a clean install of win 10?
do not enter a key as the key is stored on MS servers for win 10 to match the machine.

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Hi all,

Recently my computer has been encountering problems involving speed and whatnot, and I have found no method of fixing them. I have been looking to reset my PC, and went to do so through the built-in tool that is supplied on my ASUS laptop, by pressing F9 at startup. I chose to reset my PC, but it returned an error saying the recovery partition couldn't be found. So I went to do so through the PC settings, and it rebooted my computer and told me the reset failed. I checked and found the recovery partition using MiniTool Partition Wizard, so it still exists.

Apparently this is an error other ASUS users have found after updating to Windows 8.1. I don't know how to solve this problem, and figured I may as well reinstall a fresh copy of Windows 8 without all the ASUS bloatware and garbage. So I hunted for a Windows 8 ISO file, and failed. I've tried multiple methods. One involving using a product key to download Windows 8 to an ISO file through Microsoft's Windows 8 Setup, and that failed because the product key was OEM BIOS-based, and not retail.

So I'm stuck between two problems here:
I can either try and do a factory reset by somehow fixing the recovery partition through some miracle, or;With extreme luck find a Windows 8 Core ISO setup, and install that and refind the drivers for my PC.

Any help would be gladly appreciated for either. :/
PS: sorry for the overly-long sloppy post, it's really late and I'm too tired to think properly. Apologies for my stupidness.

Answer:Can't Factory Reset on Windows 8.1 (ASUS)--Looking for ISO

Probable cause is that your recovery partition is corrupted. You may order Recovery Disks from Asus:
http://www.service.asus.com/#!faq/c24i6

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after having problems with my computer the shop did a factory restore reverting back to windows 8.1 when I try to reinstall windows 10 get error message 0x1900101-0x40017 how can I get windows 10 back.

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I've been having some trouble with my computer for the past few weeks now with it slowing down and with the CPU fan constantly speeding up and slowing down, then yesterday I logged on and the whole windows process wouldn't respond,so I started it up in safe mode where I did a full system scan to see if it was a virus issue. Unfortunately this didn't help and now I try to restore it to factory setting but it gets to about 30% complete and says there's an issue and can't reset ! I'm stuck, so any other suggestions will be appreciated
Thanks

Answer:Windows won't load and I can't factory reset !

First option, give it a clean, using an air canister blow out all dust etc. Disconnect and reconnect all cables.
Then download a Linux live cd iso file, burn to disc and try booting from that. If this works, copy your data from your hard drive. I suspect hard drive may be on the way out.

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hi.

my name is sagie and i have my reinstallation disk of windows 7 but he is scratched(not working)
i have all other details but this disk id done for .

now my computer was "fixed" once so i dont have the recovery in my hard drive.

i want to creat a new reinstall disk or something so ican finally format my computer again.

btw i have dell inspiron n5010 win 7 X64

thanks for help (:

Answer:Restore my windows 7 to its factory reset

Hi

Please take a look at the bottom of your laptop and check whether there is a COA sticker like the below one.


If yes, you can use the key printed on that sticker to perform a clean installation. Please refer the detailed guide written by "gregrocker" for more info.

Clean Reinstall - Factory OEM Windows 7

The guide covers everything you need to know and includes download links for legal versions of Windows 7. Make sure to download the exact edition of Windows 7 image which will be printed on the sticker ( ie Pro means Professional ). After performing the clean install, use phone based activation as online activation is not supported for OEM installations.

Activate Windows 7 by Phone

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hi there I bought windows 8 as a download back when it was first released. I reverted my computer back tofactory settings today to solve a few problems I was having with my system, however I am now back to windows vista!! how can I recover my windows 8?

Answer:how can I get windows 8 back after a factory reset?

I dont believe you can undo a reset/refresh unless you made an image of wiin8 at some point when it was running..

You may have to reinstall that downloaded version.

Which reminds me Im going to do one today! I have my win8 setup very nice, I dont want to have to re-do it...

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recently upgraded from win 8.1 to win 10 no problems, during a discussion recently with friends somebody asked, with win 10 being free for a year, what happens if, after the year is up, a pc crashes and needs a factory reset, will it revert to 8.1 or 10, if 8.1 will Microsoft honour the free upgrade to 10? an interesting query so I thought I would ask the experts, so here I am, sorry if this post should be under windows help, wasn't sure which forum it would come under

Answer:windows 10 factory reset query

When you upgrade, your Hardware ID(s) logged with MS Servers.
When you reinstall they check their records, and if it's the same system, they Activate.

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Hello

So I Factory reset my Asus laptop because it was running kind of slow.
When I turned on my laptop there was an error saying that My Computer shut down and I need to restart the Windows installation. I didn't know how to do that so I went to Google and youtube for help. After trying to fix the error I ended up having a 64% loop saying installing windows and then restarting many times without stopping. So I tried to make a bootable USB to try to reinstall windows but it asked for a key wich I'm not sure where to find.
Oh and this was a windows 8 laptop but it came with a free Windows 10 upgrade.
If you have any ideas on what I should do please help and thank you!
 

Answer:Windows won't install after a factory reset

How exactly did you "factory reset" your ASUS laptop?

What's the exact model number of your ASUS laptop?

--------------------------------------------------------------
 

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Hi my recently purchased HP 15 Notebook started freezing a lot and the disk light was staying on continuously. I spoke to a technician and he instructed me to perform a PC reset.

After waiting several hours I realised my PC was stuck at 41% and then after waiting several more hours to see if it would continue it said "There was an error resetting your PC. No changes have been made". I am able to use my PC in Safe Mode but if I perform a Virus Scan or use chkdsk it freezes after some time.

Still unsure what to do. Any help is greatly appreciated!

Answer:Factory Reset Stuck Windows 8.1

Control Panel > Recovery > create a recovery drive..

Boot from recovery media and select refresh..

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Hi,just bought X1 Yoga 1st Gen and wanted to do a factory reset (also known as Windows 10 "Reset this PC")The system kind of not finished the reset process.. I saw the precentage bar going and then a black screen which continues to be black (the computer is on, the keyboard light is on.. )now the computer shows the Lenovo logo and keep booting itself.. i tryied to press Enter and go to F11 (Recovery) but nothing changed..- How can i get myself the Windows 10 Pro Signature Edition?  

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How do i factory reset my Windows 7 laptop even though i dont have the cd?

Answer:How to factory reset Windows 7 laptop without cd?

 Windows 7 Recovery: http://support.hp.com/us-en/document/c01867418  Also see: Creating Recovery Media > Windows 7 

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hi, my laptop came stock with windows 7 64 bit professional in one of the partition, and also DVD.and currently it's being upgraded to windows 10 64 bit. i suspect due to the upgrade, the performance is really slow as it's meant for work. are there anyway that i can get hold of how to restore it to windows 10 64 bit factory setup DVD?

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how do i factory rest my inspiron mini 10 laptop i have no cd rom drive i just have the usb ports and how do i get a good windows 8.1 on my laptop with out paying for it until the 1st or the secound month on the first i got my laptop for free and its needs
to be wiped and cant figure on how to do it... I  want to download it to my laptop and reset the whole laptop and even wipe the accounts out of it.... 

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Hello I need to do a factory reset on my brothers laptop as he has passed away and his daughter wants to use it but i don't have a recovery disc and the OKR doesnt work. when i press the OKR button, the screen comes up where i can select recovery but it just loads into windows normally.  please help 

Answer:G50-45 - Factory Reset OKR loads windows

Hi westie13 , 
 
Welcome to the Community Forums.
 
Did the machine came with Win 7 /Windows 8 / Win 8.1 / Win10 originally?
You may check on the Windows sticker also.
 
You can attempt to do the OKR again by first turning off the system and remove the battery.
Press down the power button for 12 seconds twice to ensure the power is drained.
Press the novo button (item 9 page 69) to turn on and novo menu should offer system recovery.
One Key Recovery from initial back up would allow you to proceed.
 
Usually recovery disc are orderable from technical support if the OKR image is bad.
Alternatively a Windows installer image can be freely downloadable for windows 8.1 and Windows 10 for you to simply clean install the operating system and download and install the drivers from the support website.
 
Update us how it goes for you.
 
Regards

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My neighbors son was visiting and he set up a new computer (Windows 10 original install) for her. However he didn't write down the login information and now doesn't remember what it was.

How can I recover her machine an redo the installation?

Answer:Need to do a factory reset. But can't get into windows 10 log in issue

Follow this tutorial: Windows 10 - Clean Install

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Hi Everyone, Teb here with my first post on the forum. I am hoping one of you have run into this problem and have a good solution. I downloaded files that I didn't want, and they have proven to be nothing but trouble. An example of one of the files is an extension call "PriceChop". To remove it I went to the control panel and uninstalled. Then I went into all of the web browsers on my computer, went into the settings, and removed the extensions. They appear to be removed until I restart my computer. I go back into Chrome, and the extension is still there. I decided to download a program called SpyHunter which is a malware remover. I ran the program about 8 times and it is still unable to find and remove the files. I searched and searched but have been unable to find a way to remove the unwanted extensions. It has gotten to the point where the virus removed my Norton anti virus security and is trying to log into windows by itself. My wife woke me up to tell me that my computer was "freaking out". Sure enough it was trying to log into windows. I would see a password being entered and then a log in attempt. I am at the point where I just wanted to factory reset. Well, jokes on me. I go into search and typed "reset". I choose to completely reset to factory settings. When it goes to start the process it tells me I have files missing and to insert media. I come to find out that after I upgraded to windows 8.1 via the windows store, I am now unable to factory reset. Something about ... Read more

Answer:Can't factory reset my windows 8 machine

If you could get your hands on a Windows 8.1 disk/USB then you can use that to boot into the advanced options and reset the PC. As most helpers and advisors on here would probably agree, resetting the PC should always be a last-ditch effort when all other options were exhausted. You could try visiting the malware removal forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and posting the logs requested to get help by a trained BC member.

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Windows 10 caused so many issues with my laptop. We reset to factory settings and no its says there is no operating system. The recovery partition was corrupt. Where can I get a windows 7 os disk or download?

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Hi.
I read the sticky on Factory Reset which is very interesting.
As I have had a lot of problems with my old Vista machine lately I was
wondering about Factory Reset or Windows Reinstall.
I have the Recovery Disc that came with the machine 8 years ago.
As a novice I would very much appreciate member views on this topic.
Thanks.

Answer:Factory Reset or Windows Reinstall.

What is the make and model # of your computer?
Be sure to backup all personal files you want to keep to a USB HDD first.
Your computer probably has a Recovery Partition which you would access pressing a certain key at bootup. For many manufacturers that is the F11 key depending on make.
Or boot up off of your Recovery CD. Either option will wipe all personal files and installed programs and set the computer back to Factory Defaults like it came in the box. If neither of those options work, and you have a retail copy of Vista or Windows 7 disc you can boot from that disc and do a Clean install.

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Hi everyone, I recently purchased an Asus G750JM RoG laptop and was concerned with some of the issues I've been reading about the factory reset procedure on the newer models. On the older models I've had to factory reset it was as easy as pressing F9 on boot and selecting to reset the laptop to factory settings, no boot disc/USB or Windows CD key was required, these computers ran on Windows 7.

My computer came with Windows 8.1 factory installed and I had some questions regarding factory reseting this laptop in case it's required in the future. Can I still press F9 while booting and factory reset this computer without needing any sort of recovery CD or my Windows CD key as with past models?

Another question regarding the new "refresh" and "reset" options built into Windows 8 and 8.1, is the reset basically the same thing as the Asus Factory reset on the older models or is it a different method? It seems that on almost all the guides I've looked at people are having issues with needing a recovery CD and their CD key, is there a difference in the two options? Does the windows 8.1 reset still work off the Asus Recovery Partition or if the need arises should I boot into F9? Thanks for the help everyone.

Answer:Windows 8.1 and Asus factory reset

To reset to factory conditions, F9, Troubleshoot then reset. These instructions are on page 84 of the owners manual.

Notebooks & Ultrabooks - ASUS ROG G750JM - ASUS

Refresh or reset is covered in this tutorial.

Refresh or Reset Windows 8 without Installation Disk

You should create a Recovery Drive

Recovery Drive - Create with USB Flash Drive in Windows 8

Always backup your data on a regular basis.

You may also create a disk image or your entire computer using something like Mascrium Reflect (Free). If anything happens to the drive, you could restore the image to your computer.

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I have an msi laptop with windows 7. I have been experiencing some issues with it. Last night I tried to do a factory reset. The one where you press F3 during startup. Everything seemed like it was going great. The progress bar was moving along. It got all the way to the end and nothing happened. I left it alone overnight hoping it was just slow. This morning it's still displaying the progress bar and the elapsed time is still ticking away. Nothing has changed. I don't know what to do! To add to my sense of panic, there is a note on the top of the screen clearly stating to not touch any key while the reset is happening. Clearly the computer is trying to mess with my mind on purpose. 

Answer:Windows 7 factory reset is stuck

A factory reset should never take more than a couple of hours if that. Obviously something is wrong. If you were having issues before the reset the failure could be due to a hardware issue such as a failing hard drive. You will need to stop the reset. 
 
Do you have access to another computer? If  you do then download UBCD and burn the iso to a CD on a Windows 7 or later computer by right clicking the iso file and selecting Burn Disk Image. Boot UBCD and at the menu screen select HDD > Diagnosis. Scroll down to Seatools for Dos and do the short/long tests. If Seatools for DOS does not detect your drive then at the UBCD menu screen select Parted Magic. At the Parted Magic desktop select Disk Health. It could be called GsmartControl. Run the short and long tests. If they pass boot UBCD again and use Memtest86+ to run a memory test. Let it run for at least 6 passes and preferably overnight. 
 
http://www.ultimatebootcd.com/

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So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.

Answer:Windows 10 power out during factory reset

Liiberatez said:

So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.



Hi Liiberatez and welcome to Tenforums.

See if this helps you:
Advanced Startup Options - Boot to in Windows 10 - Windows 10 Forums

Startup Repair - Run in Windows 10 - Windows 10 Forums

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I'm beginning to reach the end of the road with my laptop, and I'd rather get it working than get a new one, but I'm a tad bit of a noob, so please explain things clearly, thanks.

Upon my intense dissatisfaction with windows 10, I decided to switch to linux, and I therefore created another partition on my hard drive and installed linux on it. Things were fine for a while, I was using linux fulltime, and despite windows 10 still being on my laptop, I never booted into it. This remained the case for around 2-3 weeks, before I decided to switch back to Windows 10.

However, upon attempting to boot into windows 10, the bootscreen came up, but it just stayed there forever, without booting, so I held the power button to get out of it.

I therefore used a system recovery disk that I made a few months ago when windows 10 was still working to get into the recovery options (I can't access them from the OS itself because I can't get into the OS in the first place.)

I went into Troubleshoot and attempted a full system reset, which I hoped would also remove Linux and in general fix all of the problems. However, the reset failed, and I had no clue why it had done so, and so I attempted a startup repair. It searched for faults and before long was displaying the message "Repairing disk errors. This might take over an hour to complete." with the Toshiba logo above it (brand of my laptop). This made me suspect that there may be some kind of hard drive fault. It was running for a fe... Read more

Answer:Windows won't boot or do a factory reset

Adam Partridge said:

I'm beginning to reach the end of the road with my laptop, and I'd rather get it working than get a new one, but I'm a tad bit of a noob, so please explain things clearly, thanks.

Upon my intense dissatisfaction with windows 10, I decided to switch to linux, and I therefore created another partition on my hard drive and installed linux on it. Things were fine for a while, I was using linux fulltime, and despite windows 10 still being on my laptop, I never booted into it. This remained the case for around 2-3 weeks, before I decided to switch back to Windows 10.

However, upon attempting to boot into windows 10, the bootscreen came up, but it just stayed there forever, without booting, so I held the power button to get out of it.

I therefore used a system recovery disk that I made a few months ago when windows 10 was still working to get into the recovery options (I can't access them from the OS itself because I can't get into the OS in the first place.)

I went into Troubleshoot and attempted a full system reset, which I hoped would also remove Linux and in general fix all of the problems. However, the reset failed, and I had no clue why it had done so, and so I attempted a startup repair. It searched for faults and before long was displaying the message "Repairing disk errors. This might take over an hour to complete." with the Toshiba logo above it (brand of my laptop). This made me suspect that there may be some kind of hard dri... Read more

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I'm beginning to reach the end of the road with my laptop, and I'd rather get it working than get a new one, but I'm a tad bit of a noob, so please explain things clearly, thanks.

Upon my intense dissatisfaction with windows 10, I decided to switch to linux, and I therefore created another partition on my hard drive and installed linux on it. Things were fine for a while, I was using linux fulltime, and despite windows 10 still being on my laptop, I never booted into it. This remained the case for around 2-3 weeks, before I decided to switch back to Windows 10.

However, upon attempting to boot into windows 10, the bootscreen came up, but it just stayed there forever, without booting, so I held the power button to get out of it.

I therefore used a system recovery disk that I made a few months ago when windows 10 was still working to get into the recovery options (I can't access them from the OS itself because I can't get into the OS in the first place.)

I went into Troubleshoot and attempted a full system reset, which I hoped would also remove Linux and in general fix all of the problems. However, the reset failed, and I had no clue why it had done so, and so I attempted a startup repair. It searched for faults and before long was displaying the message "Repairing disk errors. This might take over an hour to complete." with the Toshiba logo above it (brand of my laptop). This made me suspect that there may be some kind of hard drive fault. It was running for a fe... Read more

Answer:Windows won't boot or do a factory reset

Originally Posted by Adam Partridge


I'm beginning to reach the end of the road with my laptop, and I'd rather get it working than get a new one, but I'm a tad bit of a noob, so please explain things clearly, thanks.

Upon my intense dissatisfaction with windows 10, I decided to switch to linux, and I therefore created another partition on my hard drive and installed linux on it. Things were fine for a while, I was using linux fulltime, and despite windows 10 still being on my laptop, I never booted into it. This remained the case for around 2-3 weeks, before I decided to switch back to Windows 10.

However, upon attempting to boot into windows 10, the bootscreen came up, but it just stayed there forever, without booting, so I held the power button to get out of it.

I therefore used a system recovery disk that I made a few months ago when windows 10 was still working to get into the recovery options (I can't access them from the OS itself because I can't get into the OS in the first place.)

I went into Troubleshoot and attempted a full system reset, which I hoped would also remove Linux and in general fix all of the problems. However, the reset failed, and I had no clue why it had done so, and so I attempted a startup repair. It searched for faults and before long was displaying the message "Repairing disk errors. This might take over an hour to complete." with the Toshiba logo above it (brand of my laptop). This made me suspect that there may be ... Read more

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Hi everyone,

just wondering why my computer randomly reset itself to its previous out of the box condition. Actually, not even that, I just put it on today and after I logged in it said it was configuring Windows...so I thought maybe it was just an automatic update that was being applied. However, my windows 8 theme has been changed, I have lost all of my tiles except maybe a few, and my desktop Icons have been cleaned up, not completely, just the ones I don't use often. Also, I am missing a lot of files from my documents, my desktop, my downloads and anywhere else I saved files. The browsers I use which are Chrome, Firefox and IE all start as if it was the first time they were used, also all of my bookmarks, saved passwords and all other records are gone. However, none of the software I installed has been changed or removed.

I checked my update history and according to that record I haven't received an auto update since July 21st. It is very unlikely that anybody else has used my computer in the last 12 hours because nobody else knows my password, nor can they guess it.

I am not sure what else to consider...any ideas...
 

Answer:Random Windows 8 Factory Reset?

Okay, all of a sudden, I log in today and everything is back to normal again. All of my files have been restored just the way they were. The theme has been restored, my tiles, my browsers, everything. Very strange, maybe it is a virus, either way I am not ready to mark as solved because it might happen again.
 

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I really need help on this. I can't seem to fine a solution anywhere
My hp probook 4530s came with windows 7 pro and i had it upgraded to windows 8 pro( i have the disk) then i downgraded back to windows 7 pro using the installation disk that came in with the laptop.
After the reinstall i downloaded the internet driver so i could go online and start doing the windows updates.
But after the reinstall, updates and such, i found that there's nothing on my laptop, like the softwares that should came in with my laptop like the very first time i use my laptop. So i thought of doing a factory reset.

Here's the problem, i know for my laptop to do a factory reset is by pressing F11 on start up but when i do so, it asked me to put an windows installation disk with an error code (see below)
I have the HP_RECOVERY(E: HP_TOOLS(F: and SYSTEM (D: files.
I have the windows installation disk and a Application and Drivers Recovery DVD that came in with my laptop.

Please help me, i've been trying to fix this for a few days now.

ps: on the disk management it says that i'm still missing a few drivers, but i can't go on the HP download page for some reason so i can't get the drivers that is missing.

Here's the message after pressing F11 on start up:
Boot Manager:
Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then cl... Read more

Answer:Can't do a factory reset after reinstalling windows 7 pro

unfortunately; this sounds to me like something may have corrupted the boot manager when you tried to downgrade to windows 7. If you have the windows 7 disk; i would try running it off the windows disk and doing a repair. Also; you might want to refer to the following link which will give more in depth detail on how to troubleshoot this:

Troubleshooting Windows 7 Failure to Boot

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I have a few years old acer Aspire one (use it as a backup).   Its out of warranty.   I used the factory reset software.  Now I cant activate Windows with the product key that I have.  Window was already installed on this computer when I bought it new (acer installed). I cant get any help from the store I bought it in and since this is out of warranty I seem not to get support from acer (maybe I should consider that when I buy more computers for my family and company).  It seems strange to me that because the software was installed by acer the product key is not working.  I did reset an old HP in december without any problems. So there must be a way around it, does anybody have the answer? Best regards, Jon H.

Answer:Can't activate windows after using factory reset s...

laptop model?windows version?

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Going to say right off that I have very little knowledge on computers, so I probably won't understand any complex solutions. Hopefully it won't have to come to that.

My mom factory reset her computer as a last resort after we couldn't fix the multitude of problems it had, but after the reset completed, Windows refused to install back onto the system. Originally we had been getting a message that Windows 7 was not compatible with her laptop (which is store bought Acer, not custom-built). However, prior to the reset we had been running Windows 7 just fine. This message, which included an error code, only showed up one time, and we haven't been able to get the error code since (unfortunately I never wrote it down).

Now when we try to start it, it says "setup is starting services." That operation fails, and we get a pop-up that says "Windows could not complete the installation.To install Windows on this computer, restart the installation." Clicking OK just makes the same message pop-up again, and no matter how many times we restart the installation, we just return back to this.

The only solution I've seen suggested in my research of the problem is to try reinstalling Windows via the OS installation disc. However, to my knowledge we have never had a disc to do this with, so that isn't an option for us.

Are there other solutions? My mom's schooling depends on having a working computer, so we're understandably freaking out.

Thanks in advance.

Answer:Windows 7 Cannot Install After Factory Reset

Hi and welcome to SevenForums,
I would first try to recover your files this is a little complicated but there's a good video available
Emergency Kit - save your files from a dead OS

Then after that I would just go ahead and prepare for the worst case and buy win-7 again from either Newegg or Amazon
If you know which bit 32 or 64 and 7 Home Premium or 7 Pro you had before ?
If not post the SNID and brand computer and we might be able to look it up on the manufactures website for you,
The SNID is a tag on usually the bottom of a laptop and or on the side of a desktop that also has the windows activation key on it = We do not need the Key just the SNID # it will tell everything about the machine you bought.

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I have a small laptop running Windows 8 that I'd like to give to a friend after I install Windows 10. If I do a factory reset to remove all my stuff, will it retain Windows 10 or will it revert back to 8?

Answer:Factory Reset After Windows 10 Upgrade

rickaysen said:

I have a small laptop running Windows 8 that I'd like to give to a friend after I install Windows 10. If I do a factory reset to remove all my stuff, will it retain Windows 10 or will it revert back to 8?



Factory Reset per se would mean it puts the operating system back to how it came out of the box - assuming you have never modified the partitions and the factory restore option is still intact. I would say the best bet (assuming you already have the personal data you want to preserve saved/backed up elsewhere) is to do factory reset, make sure the reset Win8 is activated for sure, and then you'll need to progress through the Win 10 upgrade. Once you have Win10 upgrade CONFIRMED as activated (no more product key needed as machine hardware ID is recorded on the Microsoft activation server), you may as well do a Win10 clean install, during which you delete ALL partitions on the HDD or SSD. Assuming YOU do the clean install, you can set up a local account and make sure its activated and then give your friend the password and they can take it from there.

Which exact operating system did the laptop come from the factory with?

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I have an acer aspire S7-392. Due to a potentially failing hard disk I have tried a facory reset (I know this will not resolve the hard disk issue). After the reset windows is not activated. The reset is on 8. I had already updated to 10. Acer support say it is not possible to reset to 8 only 8.1. I would have expected the reset to automatically embed the key but this is not the case either. The sticker fell off the bottom long ago. Any ideas? Thanks.

Answer:Can't activate windows after using factory reset s...

try to activate via phone call:press windows logo key + rtypeslui 4 then follow onscreen instructions. product key is normally BIOS embedded, check if you are able to retrieve it:http://www.nirsoft.net/utils/product_cd_key_viewer.html

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Before I start let me just say how I'm not a pro at computing, so I may need some terminology explained.
So I got my HP pavilion at Christmas time (8 months ago) and it had windows 8.1 installed on it. Then, on the 29th on July I got windows 10 upgrade for free as many other people did. I decided to factory reset my laptop to clear everything off of it, because I had a lot of unwanted stuff building up on it. After it reset it attempted to load then came up with a blue screen and a message saying something like ':( we ran into an error and need to restart. We will restart for you' and a message below saying error to research: INACCESSIBLE_BOOT_DEVICE. The laptop will then restart and come up with the same message endlessly. I have looked on multiple forums which said to install the windows 10 ISO and media creation tool onto a USB then plug it into the laptop. I have done this but I don't think the laptop is reading the USB and is still trying to boot itself. I cannot use any functions (f2 f8 f10 or f12) and i don't have a windows disc where I can reinstall windows again fresh. I really need help as it hasn't been working for days now. All replies appreciated. Thank you.

Answer:INACCESSIBLE_BOOT_DEVICE after factory reset. windows 10

I had the exact same problem when trying to reset windows 10 after the upgrade. Same error message on two devices. So I had no choice but to reinstall windows 8.1 and then upgrade to 10. You are going to have to get your PC to boot via USB or CD somehow. If you cannot boot using USB like you mentioned and cant find the windows 8.1 disc to reinstall then you have another option. I'm assuming that you can boot with a disc, you said you just don't have one. Use the media creation tool to mount the ISO to a CD and reinstall Windows 10 from the CD. I use Image Burn to mount ISOs to CDs. You SHOULD be able to install Windows 10 fresh from that CD and skip the ques for product key and will activate automatically because you already upgraded to Windows 10. You say you cannot use any function keys? That is how I get windows to boot with a CD so there may be some workaround you can do to get it to boot from CD. Maybe someone more advanced with computers can answer that, I'm really not sure. When that happened to me I was still able to use the function keys to boot from a CD. I hope that helps somewhat. I know what it's like to be in your position and I know it sucks, sorry.

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I had been having problems with my work PC for months. Very slow boot up, lagging during use, programs not responding etc...
Then worse issues started like the system restore not saving any restore points, not allowing me to manually create restore points...

I tried all the normal stuff.

Sfc Scan came up clean, Check disk came up clean, AVG and Malwarebytes scans were clean....

It seemed like the longer I left it on the better it ran, but anytime it restarted it got terrible again. Then about a week ago I tried to do another Check Disk, I scheduled it and restarted the PC as I was leaving for the day.
When I got in the next morning I checked the event log and no Check disk was on there. So I tried it again that day and the same thing happened.

Then yesterday it all blew up. I was on my PC it was mostly running ok, except for skype which would not properly connect. Since I need that program working to do my job I restarted the PC.

It would let me enter my password but then was stuck on the Welcome screen for about 30 minutes.
So I powered down and tried to boot into safe mode, and it did the same thing, stuck on the welcome screen.
So I powered down again and went into start up repair. Startup repair failed.

I used a command prompt to run check disk on C: and it only took about 30 seconds which I found odd but it said it came up clean. I also did it on DBackup) and it also took about 30 seconds and came up clean. Then I did it on EOS) and it was going extremely... Read more

Answer:Windows will not boot - even after factory reset

It may be a corrupt Windows Update, is your PC set to auto update?
Perhaps another reset but this time set updates to notify.

Also check the disk health with its manufacturer's tools.

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so here's what happened. I upgraded my Alienware M18 windows 8.1 to windows 10 and I didn't like it, I used the recovery thing to go back to windows 8.1. I thought its gonna take long so I left it overnight and when I checked my laptop it shows me a bluescreen saying a critical error 0xc0000001 so I tried passing through that blue screen and I managed to get through it but when I wanted to restore factory settings using windows 8.1 every time it restarts to start the reset the blue screen appears again so it won't let me restore to factory settings so what I did I upgraded it again to windows 10 and restored it to factory settings, by the time the restore is finished it was on windows 10, I tried doing the factory reset again but It's still on windows 10. now my laptop is totally empty. when I got my laptop it has an alienware respawn, steam and other stuffs, now my laptop is like an ordinary laptop, no alienware softwares, I didn't do anything when I got my laptop so anything about the saving things on a CD I did not do that.

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I have a newer Samsung laptop with windows 8 along with a system recovery cd, but no
matter what I do I am unable to restore it to factory. I am able to perform the reset, but
all of my original settings are still there. I would appreciate any help. I'm pretty sure I
have some sort of virus.

Thanks,

Karen

Answer:Unable to reset windows 8 to factory

if that is the case your system is using a customrefresh.wim and not the needed istall.wim

right click > command prompt > run as admin then type

reagentc /info

post the results by using the snipping tool

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i just want to restore to factory settings. i don't have the discs. i cannot create the discs.

i have tried to use the only get a recovery manager, but it just restarts and nothing happens. i tried the same but pressing F11, but i system restore a previous date.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: AMD Athlon Dual-Core QL-65, x64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 8200M G, 256 Mb
Hard Drives: C: Total - 141757 MB, Free - 13046 MB; D: Total - 10865 MB, Free - 1847 MB;
Motherboard: Wistron, 303C, 08.60,
Antivirus: AntiVir Desktop, Not Updated
 

Answer:Vista/windows 7 Factory Reset.

Did this machine come with Vista installed and then you installed Windows 7?
If so then the Factory Recover to Vista was wiped out.

So, you will need to get a Vista recover CD from the OEM of the computer OR use the Windows 7 DVD that you upgraded with.
 

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Hello, thanks for any help you may offer me by the way! So, when I go to restart my Windows 7 custom assembled computer I don't have an issue until I get to which hard drive will be reset. When I try to reset a hard drive the next button is grayed out because my partition disk is an MBR hard drive when it should be a GPT disk? I don't understand how I would go about fixing this and any help would be greatly appreciated.
 

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My Navy father is shipping back out to Kuwait in a few weeks and a friend gave him a laptop to take overseas. It seems to be plagued with viruses. Google redirects, fake antivirus popups, etc have made this computer nearly unusable. We have tried everything and thought the issues were fixed but they keep coming back. At this point we are at our wits end and just need to wipe the bleeping thing.
Please forgive my noobishness, but I am an amateur when it comes to this stuff and my dad has no one else to help him with this stuff. We need to reinstall windows 7 pro but we do not have any discs and there seems to be no option to completely wipe this thing like i can with my desktop, which apparently has windows 7 formatted to the HDD permanently.
The computer is an HP Elitebook 8560w. As I said we do not have the install discs for windows. Will it be necessary to obtain some discs or is there anything else I can do to completely wipe everything and start from scratch? There is nothing that needs to be backed up. Any help would be most appreciated as my dad would love to be able to use this machine to Skype with his family back home. Thank you in advance.

Answer:Help reinstalling Windows 7 Pro / factory reset

A factory reset does the job, see http://www.manualslib.com/manual/667014/Hp-Elitebook-8560w.html?page=131 .
 
Louis

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need some help with a factory reset on windows 8.
my son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer.
when i try to run restore from the USB I get a similar message.

is there anyway to run the system restore from the DOS prompt?

Answer:windows 8 factory reset problem

Welcome to EightForums.

Try doing Reset.


   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8





You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
   Warning
Deleting the Recovery Partition is NOT RECOMMENDED


Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.





The Recovery USB drive can be very problematic, I recommend you also make a Windows System Image.

System Image - Create in Windows 8

Recovery Drive - Create with USB Flash Drive in Windows 8

System Repair Disc - Create in Windows 8

System Image Recovery - Restore Image on Computer in Windows 8

or
look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
Which is signed by Microsoft.

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I got a pc which has Windows 8.1 Single Language before and I upgraded it to Windows 8.1 PRO if I reset the factory settings does it will go back to windows 8.1 single language?

Answer:Reset Factory Settings Windows 8.1 PRO

Did you upgrade using "Get Features with a New Edition of Windows" or Clean Installation?

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Windows vista recovery disk stuck on 95%..should I turn off computer, remove disk?? Been stuck on this screen fir almost an hour

Answer:Factory reset of Windows Vista

Kind of late to ask, but what was the problem & what other fixes did you try before attempting the factory reset? The reset is a somewhat drastic move & you may end up losing everything. Hopefully you backed up all your files 1st.

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Hello,
I want to perform a factory reset on Dell Inspiron M511R that came with Win7 preinstalled. Do I need Windows Product Key?
The CoA label is sticked on the bottom of the laptop and after years of usage it just became unreadable. The computer is functioning normally so far.
Can I get the WPK somehow? (The same or a new one.)
Thank you.

Answer:factory reset and Windows Product Key

You can do a clean install of Windows 10, as long as the system has been activated with Win 10 and has it digital license.  Just skip past where they ask for a license key.
Doing a factory reset over a newer OS may be a problem.  Are you wanting to do that because you need some of the OEM utilities?  It is usually best to do clean installs, especially when changing OSes..
I will assume the system was not using a UEFI bios which means the license in not there.  Some third party software may be able to retrieve a key but I have no experience.  If you have OEM recovery media, it might work, maybe someone else will know for sure.

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My computer was running slow so I tried to factory reset my computor. It got to 33% and failed. I tried again and again but it keeps getting stuck at 33%. When I try to boot up normal it is unable to start windows so I can't get into safe mode. This is the error it gives me when I try to restore.
Restore failed - error code=0x17 (WIMAPPLYImage cannot apply image : data error (cylinder redundancy check).)
I have an emachines. It has a product key on the side but when I tried to put it in on Microsoft Windows download, from another computer, it said that this key goes to a software from computer. Is there any way I can get windows back?

Answer:windows failed to factory reset...

Well...eMachines was acquired by Gateway...which was acquired by Acer...which no longer supports the eMachines line.  See http://www.neowin.net/news/acer-ditching-cheap-emachines-pc-brand .
 
Both Gateway and eMachines seem to have a history of possibly faulty recovery mechanisms.
 
The only thing I can suggest is to contact someone at the eMachines website and try to get replacement disks,
 
eMachines Customer Service
 
Louis

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I was trying to factory reset my laptop to give it away to a friend and when I was doing that it had a problem doing so. So I tried to restart it and now it give me a black screen with white lettering (an operating system wasn't found. Try disconnecting any drives that don't contain an operating system.) I tried f11 at the beginning but it just has F11... System recovery but I just freezes..... Help

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Hi,

I'm trying to reboot my Windows 8 (factory reset). I followed the tutorial of eightforums.com, though
it is still not working. I tried three differents things

1. I went to settings, change PC settings, general then remove everything and reinstall windows but I had the following error message "Insert media, some files are missing. Your windows installation or recovery media will provide these files".

2. After booting my usb key with the installation files, I restarted my computer then I went to "Troubleshoot"
then "Reset your PC" and I had the following error message "Insert your Windows installation or recovery media to continue". So failure

3. The last thing I found do not do a factory reset, but ask me where to build the OS between 8 different partition. (I have Debian, Ubuntu (which doesn't work) and windows 8 and one "shared file" between Debian and windows8

Thanks

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Please see my first post under "will not update" to see where this all started

A brief history...I had serious 'infections' (see page 2, message number 27)
after many days of scans and fixes it was decided I should do a factory reset. (see page 9, message number 124)

I did the wrong type of backup, 10 discs, but only the first one was put back on after the reset.

Many more days of scans and errors. It was decided I should try again. This time I only backed up my files. they have not been reinstalled yet. Did have problems with the factory reset. (see page 13, message number 181 and message 195)

Still getting lots of errors... see the last two pages of previous post for the VEW scans

Figuring the problem could be that the reset process was interrupted. Thought I would try another factory reset but now when I try that 'files cannot be found' and I am instructed to insert recovery disc...which I do not have.

So, three questions.
Can the errors be fixed without doing another factory reset?
If not, can I make a recovery disc from my other windows 7 computer?
If I do that, will I be prompted to enter the code that proves it is a legit copy of Windows, since it comes from a different computer. I was not prompted to enter anything when I did the factory resets.

Edited by Cookiegal to include link to previous thread as point of reference:

http://forums.techguy.org/8798129-post195.html
 

Answer:windows errors after factory reset

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I have a HP pavilvion running windows 8.1 , after installing some updates my computer went really slow, now I am trying to do a factory reset, but every time I try to do this my computer says " can't find a find a factory image" or " Unable to reset your PC. a required drive partition is missing".  Thank you.

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The subject pretty much says it all. I have a Lenovo Yoga, and had to do a Factory Reset. Now I'm getting an error that it's not activated. I've gotten the key off the computer itself, and done the Microsoft Activation Center's thing, and couldn't get anywhere. This product is legit, it didn't go anywhere, so why am.i having so much difficulty??

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Hello Guys thanks for taking the time to read my post

I have a Sony Vaio VGNAW17GU Currently running Windows 7 Ultimate (32Bit), Upgraded from Windows Vista Ultimate (32bit).
I have a good friend who is interested in purchasing this laptop and I want to restore the computer to factory settings. I know how to do this under normal conditions however I am wondering if i do a factory restore will the computer be restored back to Windows Vista Ultimate with factory settings or can i Restore it to a Windows 7 Operating System.

I appreciate your time.

Regards,

Zack

Answer:Windows 7 - Reset to Factory (Laptop)

Did the Sony come with a restore CD/DVD or is there a recovery partition?

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So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.

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I have a password on my computer but I change the password and forgot it. I tried resetting the password on outlook but it was no help. 

Answer:How do you factory reset a 2000 windows 10?

Hi,Have you upgraded to Windows 10 previously?If so, HP Recovery partition may not work most of the times. Please use HP Recovery USB that you should've created after first setup of this notebook, to factory reset.Else you may have to order HP Recovery USB from HP support directly or do a clean Install of Windows 10 Home using Microsoft windows media creation toolRegardsVisruth

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I had my Y50-70 laptop sent in for repair, and when I got it back it had been reset to its factory settings, and Windows 10 had been replaced by Windows 8.1. Now when I try to upgrade to Windows 10 I get an error code from Micorsoft's upgrade tool. The Windows 8.1 version is fully up to date.Got any ideas?I haven't gotten any response from Microsoft about this problem.

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I bought a laptop from eBay, not sure what model or anything, but it's HP. I was having some issues that *I* caused, as well as I couldn't reset the password to the User Profile I used because the previous owner didn't remove the account and such. Long story short, I did a factory reset of the laptop, and everything went fine until I logged into the new User Profile I made for the computer, and not only was my max screen resolution not as high as it should've been (the maximum I can do right now is 1024x768) but the entire look of the computer, from Windows Internet Explorer to my Icons and Start menu look extremely dated, not at all what it looked like before the factory reset. I just need to know if there's some way to remedy this, and if anyone else has had this issue. I couldn't find anything about it on the internet. If anything else, will this effect how my computer runs games and such.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8139 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb (Also, a Radeon)
Hard Drives: C: 581 GB (547 GB Free); D: 14 GB (1 GB Free);
Motherboard: Hewlett-Packard, 1659
Antivirus: Norton Internet Security, Disabled
 

Answer:Windows 7 Factory Reset Issue

I bought a laptop from eBay, not sure what model or anything, but it's HP.
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Motherboard: Hewlett-Packard, 1659Click to expand...

What's the model name and complete model number of that HP laptop?
What's the exact serial number and product number on it?
What's the exact Windows version on its Certificate-Of-Authenticity sticker?

I'm guessing it's a HP Pavilion dv7 series laptop.

---------------------------------------------------------------
 

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Hey I need help really badly, yesterday I upgraded to windows 10 from windows 7 and then I realized that all my files stayed which I didn't want all my files so I did a factory reset on my windows 10 upgraded PC and it has been stuck at 61% for about 8-9 hours. The circle loading is still moving but the percentage is stuck at 61. I am worried to turn off my PC in case of it being ruined. Thanks.

Answer:Windows 10 factory reset stuck on 61

I am having the same problem. I also wanted the upgrade to remove files but it didn't so i tried complete reset.
Mine is stuck at 48%.
What you did? Did you waited? or you turned off your pc? Please tell

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Hi.
I have a Toshiba Satellite a500-19x which is about 2 years old. I have had problems with factory reset on the laptop and would like some advice on what might be the problem.

I have done a factory reset on the laptop a few times and each time there was a problem, which I will do my best to explain. What happens is as follows -

Starts factory reset and all goes well. Asks for User Name, Keyboard Layout ect starts to install setup and then start up to a brand new homepage.Next it shuts down. Automatically boots up again, goes through this all again 'Installing setting for System Restore' and then shuts down, boots up and repeat and repeat.

It will do this for maybe 30 minutes before it stops. The computer will turn on and work fine after like factory new.

I brought it back to the shop and they said something about Windows was not installed properly on the laptop at the start and that is why it done it.

The hard drives crashed about a year ago and were replaced through the shop and all worked fine.

However now I would like to preform a factory reset just to spruce up the laptop but am afraid it will still have this problem.

Any help/suggestions or fixes would be appreciate and feel free to ask for more info in case I left anything out.

Thanks

Answer:Windows 7 Factory reset problem

How are you doing the system restore. Is it from a partition on the Hard Drive or through a set of recovery disks. If you are doing it from the hard drive and the drive was going bad this could have caused the problem. Also if a shop reinstalled the operating system they may not have put the recovery partition on the drive. In this case you would need recovery discs. If you do not have them, they can be ordered through the manufacturer.

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Hi, I use a HP Pavilion 17-e049wm Notebook PC. I am currently trying to figure out how to factory reset it as I cannot use my metro apps and I have various issues that I would either need to shell out a lot of money to fix, or simply reset the computer. But I do not know how to do a factory reset and if I need a disc to do so or what? Can someone help me please? I can't find any help anywhere else.

Answer:HP Pavilion, Windows 8, Factory Reset Help?

Everything you need to know will be in the instruction manual.
Usually to reset to factory default you press F11 as you press the power button to turn the computer on this takes you into the recovery media.

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Hi, I have recently done a factory reset on my computer due to lag in a game that I use to never lag. I went into the windows 8 settings and went under update and recovery and after it was done my computer was unbelievably slow, I have updated everything and I have done a full virus/malware scan with Malwarebytes pro and Avast. I tried SFC SCANNOW in CMD, uninstalled boatware, checked startup, cleans, defragment and I contacted Windows and I have to pay $90 for a one time use software thing which I don't have the money for at the moment. I even got agents from Windows to remotely control my PC but they all told me I have to buy this software for a "guaranteed" fix. Any help will be very appreciated

Answer:Windows 8 slow after doing a factory reset

Just do another factory reset chances are something went wrong on the previous one

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I am trying to use the Hp recovery feature to reset my laptop back to the factory default OS windows 8, however when i try to launch into the recovery enviorment using the HP Recovery manager application i am faced with an error "Can?t open file: X:\sources\Recovery\tools\HP\Rita-tool\". i did see the article here http://support.hp.com/us-en/document/c04758961 stating to download an update to fix this issue, but it did not prevent me from getting this error. my thought is that the HP recovery applications is not truly installed on my OS, im thinking this because it does not show up in the programs and features section in the control pannel, however the files are still intact for it from when i transitioned to windows 10. is it possible to re-install this application properly? i still have the recovery partition on my hard drive i just need a way to load it.

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Question on behalf of a friend, he has a Fujitsu AH530 which had Windows 7 OEM installed and he upgraded to Windows 10 Insider Preview and then to Windows 10 from Microsoft Standalone Package, but he now wants to go back to Windows 7, he has used Windows 10 for longer than 30 days so he cannot reset it back from within Windows 10. Can he recover to factory settings using the Recovery Partition or will he need to purchase Recovery Disk from Fujitsu?

Answer:Can I Factory Reset to Win 7 after upgrading to Windows 10?

As long as the Recovery Partition is still there, there shouldn't be any reason why he couldn't . Also, he would be wise to check out Fujitsu support site as to how to reset to factory setting within the recovery

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Hi, Windows 7 on my pavilion dv6 was not booting in normal mode. After trying system recovery and a range of other things, nothing worked. It would start in safe mode, so I copied all my files and did a reset to factory setting. Windows now still won't boot ie it gets stuck on the page with the windows symbol and sign. I have tried to start in safe mode and it says it can't. I'm really not sure what to do next. Any help is greatly appreciated.

Answer:Windows 7 won't boot after factory reset

Have you tested the hard drive? Enter BIOS by tapping away at F10 immediately after powering on. Use Diagnostics to test hard drive.

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