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Event ID 1074: The process Explorer.EXE has initiated the shutdown...

Question: Event ID 1074: The process Explorer.EXE has initiated the shutdown...

Anybody out there can tell me what this is supposed to mean ?

Noticed that after Windows is fully running, the monitor switches off and after a few seconds on again.

Below entry is about 25 minutes after booting the pc and Windows running idle.

=
Logged: 12-11-2015 13:00:30
The process Explorer.EXE has initiated the shutdown of computer DESKTOP-ZZZZZZZ on behalf of user DESKTOP-ZZZZZZZ\username for the following reason: Other (Planned)
Reason Code: 0x80000000
Shut-down Type: shutdown
Source: User32
Event ID: 1074
Level: Information

followed by 4 entries
Logged: 12-11-2015 13:00:31
The Sync Host_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Source: Service Control Manager
Event ID: 7031
Level: Error

==

Thanks
=

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Preferred Solution: Event ID 1074: The process Explorer.EXE has initiated the shutdown...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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okay guys hi!here is the deal. my computer has been doing this weird thing for awhile now, retstarting in the middle of the night. the catch, however, is that everytime it restarts right at the same time, 3:05 AM or so. Now this has really been bothering me because i don't see what could be initating a restart.the only bit of information i can get from eventvwr isThe process winlogon.exe has initiated the restart of IU for the following reason: No title for this reason could be foundMinor Reason: 0x2Shutdown Type: rebootComment: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.the Event ID is 1074.why in the heck would winlogon.exe be causing my computer to restart?i just installed a fresh copy of xp because i thought it might have had a virus, but i am running AVAST and there is no way it is that.the only thing i can think of is it has something to do with automatic updates since they occur at 3AM everyday, but how would that make sense?I have my laptop on all the time too which has the same automatic updates setting and it doesn't restart.does this in anyway sound like a hardware issue just from the winlogon.exe and stuff? any help would be greatly appreciated! thanks.aj

Answer:Computer Reboot Weirdest Thing Event Id 1074

Your computer's BIOS might be set to "Wake On LAN".See if this helps:Wake On LAN

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I have been running Supermicro 1U, RAID-0, Dual Power Supplies, Win7 Pro x64, as Workgroup server just to share folders for past few years without any issue.  But since about 4 months ago, occasionally the system has been shutting down itself.  And
they are normal shutdowns, fully logged in event, as if someone/something initiated normal shutdown.  The events show all in same minute:
Log Name: System
Source: USER32
Event ID: 1074
User: SYSTEM

The process C:\Windows\system32\winlogon.exe (My-PC) has initiated the power off of computer My-PC on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found---Then followed by many Event 7036's indicating shutdown of services...---Event ID: 109
Task Category: (103)
Source: Kernel-PowerThe kernel power manager has initiated a shutdown transition.---Event ID: 13
Source: Kernel-GeneralThe operating system is shutting down at system time ?2017?-?01?-?25T23:15:02.980375000Z.
I've searched, and there were lots of suggestions that it might be a power supply.  But it's got dual power supplies, and chances of both being bad?  I had SuperDoctor installed, and everything (temperatures, fans, voltages) were normal.  It
logged until the last minute the system shutdown without anything unusual.
The machine is plugged into UPS, but not using it's software, just Win7's normal power options.  And all settings were set to disable hybernation or sleep.
Besid... Read more

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I've got a dell DT connected to our domain thats rebooting randomly, after taking a look in the event log I found the following:

The process C:\Windows\system32\winlogon.exe (BGR-PLAY-DT-06) has initiated the restart of computer BGR-PLAY-DT-06 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart

Log Name: System
Source: User32
event ID: 1074
level: information
User: System

The computer does not blue screen it just simply shuts itself down.

Answer:Computer shuts down randomly W/O warning User32 event ID 1074.

i just did a search for this on google; but it really didnt give any real answers as to what that means. My best guess is that if your computer is randomly shutting down by itself; it sounds to me like its got something to do with either a possible bad power supply issue; and or something motherboard related that is causing this. How old is your system and how old is the power supply?

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Hi all,
Is a WinRM listener required for a source initiated event forwarding subscription? I haven't used WEF too much but my understanding so far tells me that this is only for collector initiated subscriptions (and for the collector itself) - is that correct?
Thanks

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Hi everyone! I'm hoping someone could perhaps assist me with this...

Been helping a friend clean his computer of viruses (Internet Security 2010). But, there's one straggler that's driving me nuts!

An error box pops up stating:

Initiated by NT Authority System DCOM
Server Process Launcher Terminated Unexpectedly

Then, it gives me a one-minute countdown before it restarts. It seems that this only happens when there is a network connection (especially when I try to run/update any type of virus/malware software). I use run>"shutdown -a" to disable
it...but, none of the programs I'm using can find/kill it.

I've been scouring the net looking for a solution, and have come across recommendations to use TDSSKiller. Does this sound right to y'all?

I want to wipe this bad boy clean out of the system and am hoping that someone w/ prior experience in this matter could advise me (before I blow stuff up ).

Thank you!

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Recently began getting error messages on all computers over a LAN network, the error message is as such:"System shutdownRemote procedure call service terminated unexpectedlyShutdown initiated by NT Authority system."Any ideas of the causes?

Answer:Shutdown initiated by NT Authority system

Blaster Virus - click here

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Whenever i switch off or reboot my computer this comes up 
 
http://2-windowserrors.com/wp-content/uploads/2012/04/isass.exe.png
My internet is not working and cannot enable my firewall.
I did not download any malicious material from the internet.
I'am typing this from my laptop
My PC is affected with this
 
Please give me a solution for this problem.

Answer:This shutdown was initiated by NT Authority/System

I did a little poking around, reasonable chance you have picked up a worm.  Have you gone into safe mode and used Malwarebytes and Superantispyware?  There was also mention of going into safe mode and going to the Microsoft update page, I read where there is a patch for a hole.
 
Free: http://www.malwarebytes.org/lp/lp4/?gclid=CML2uf_JvLwCFaVQOgodOlEAIQ
Also free:  http://www.superantispyware.com/

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I've started to receive a pop-up error message with the basic text of services.exe stopped unexpectedly, this shutdown was initiated by NT/AUTHORITY, and you have 60 seconds to save your work. This happens about every 3-4 hours. If I interrupt with a shutdown -a , the system is only partially functional from that point on, and a re-boot is required, usually via a hard power-off as a normal shutdown won't work.

I'm running Symantic Antivirus with the latest definitions (3/11/2008 r2) and did a full scan with no problems found.

I've reviewed similar posts, but none of the solutions seem to fit my situation. They request the deletion of files that are not on my system etc. I see that there has been some success with Combofix but when I try to download it I get a 0 length file, so I can't try that.

Here is my Hijackthis log, thanks for any assistance in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:28:37 PM, on 3/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvM... Read more

Answer:Solved: shutdown was initiated by NT/AUTHORITY

OK, some more specific details about my problem.
I've started to receive a pop-up error message with the basic text of windows\system32\services.exe system process terminated unexpectedly 1073741819, this shutdown was initiated by NT/AUTHORITY, and you have 60 seconds to save your work. This happens about every 3-4 hours. If I interrupt with a shutdown -a , the system is only partially functional from that point on, and a re-boot is required, usually via a hard power-off as a normal shutdown won't work.

I'm running Symantic Antivirus with the latest definitions (3/11/2008 r2) and did a full scan with no problems found.
I tried some of the steps indicated at: http://forums.techguy.org/windows-nt-2000-xp/561971-solved-please-help-sytem32-services.html since it seemed to be a match for my problem.

My SDFix log:

SDFix: Version 1.158

Run by GSTEWART on Mon 03/17/2008 at 10:40 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix\SDFix

Checking Services :
Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting
Checking Files :

No Trojan Files Found


Removing Temp Files

ADS Check :

Final Check :

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-17 10:51:05
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_LOCAL_MACHINE\SOFTWARE\Mic... Read more

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How do I do to prevent a shutdown from being initiated by means that was not my own action?

I have already had multiple issues with programs that work with DB's on my computer (including my own) that become partly corrupted from being given the order to shutdown and then the process is killed (those 2, just being killed is no issue as they are ready to recover).

Some programs seem to have made thinking they are in a sandbox of some sort where they initiate the shutdown sequence without me confirming it. It annoys me.

How do I do so that I can give the order to windows to consider all shutdown orders as unauthorized or not allowed unless they come from me, by my own actions?
I have already tried what appears in the first 3 pages of results of this search:
http://www.sevenforums.com/gtsearch....2383j544421j16
Nothing helps. The closest one is shutdownguard... but it only prevents itself from closing, not the computer, not to mention it doesn't prevent a forced shutdown sequence which seem to be the norm for these programs.

Answer:Prevent shutdown when not initiated by user

Explain please:

A shutdown of just a program ?

or a shutdown of the machine itself ?

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Computer WinXP Pro - SP3 - been working on this for about 5hours already.

Issue: Receiveing pop up message at startup of user login "The System Process "C:\windows\system32\services.exe terminiated unexpectedly with error 1073741819 initiaed by NT/Authority ... and gives 60 seconds before restart.

Other: User account has administrative privileges... when I login to user account, I am unable to run "msconfig" or "control panel". I get message "you do not have administrative rights".

Computer is extremely slow and takes at least 4 minutes to take action once a key is pressesd. I am able to run programs through the "Task Manager" like Hijackthis.
Note: the computer will not shutdown properly - hangs and then I have to restart - so I may lose configuration settings each time.

Action so far:
I am able to get to safe mode.
I have been able to load Malwarebytes and AVG 8 and run these in safe mode. Also ran combo fix in safemode. All programs Hang in normal login mode.

Still get nt shutdown message although I can get into the user accound desktop and it does not shut down.

Looking for advice and direction...

******** Attached HJT and Startup logs - I have Combo log if required
Hijackthis log (old version)
Logfile of HijackThis v1.99.1
Scan saved at 2:20:48 PM, on 12/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\sy... Read more

Answer:Struggling with Shutdown initiated by NT/Authority

Follow-up:
Spent some time on this one.

1) I ended up taking the hard drive out of the computer, placing in an external drive and running Malware Bytes and AVG antivirus on it. Results - Positive - it cleaned up alot.
2) Re-Installed into original computer and it wouldn't boot passed the WinXP Splash screen. Tried safe mode then tried Last good configuration - same results stop message "C000021a"
3) Ok Time for Windows Repair - This appear to work.
4) Tried to load AVG and got error message "Installation failed - action failed for registry key.... error:0x80070005" - tried AVG removal tool still got the error
5) Googled a a couple of support forums and found the issue is related to permissions.
Checked and changed registry entry: (not recommended unless you know what you are doing)
HKLM - Software / Windows NT / CurrentVersion
Right clicked on "Windows Key" and choose Permission. Changed permissions on User to "Full Control"
7) Reinstalled AVG - Ran full scan, Re-Ran Malwarebytes, Re-Ran Combofix

Appears ok now. (I think)
I will post new Hijackthis, and ComboFix logs for your (someones review)
 

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I own a Compaq Presario A906 laptop (which i like a lot, especially its 17" screen) that is 4.5 yrs old & running on XP. Recently, on three separate occassions, it would just shut down by itself almost immediately on boot-up. Checked no virus, and all system files are updated. Reading through the forums, I believe this is caused by an over-zealous protection system linked to heating up of the vents. I am confident of my machine and would like to prevent any future uninitiated shut-down. I came across these programs: Amphetamine, Don't Sleep and Insomnia but believe they are more of "better interfaces" for the system shutdown/sleep profiles under Power Option control panel rather than truly ensuring no shut down (ps: my profile is set to "Never" sleep or shutdown). Does anyone know of any software that can force the machine to NOT shutdown unless initiated by the user ? Maybe the softwares mentioned above may be able to do this - any experience ?

Thanks for all help in advance
 

Answer:Force Preventing PC from system initiated shutdown

PS: just to clarify - the machine justs shuts off, there is no shutdown procedure. It is like the power plug has been removed and there is no battery in it.
 

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message
Windows must now restart because the DCOM Server Process Launcher service terminated unexpectedly
 
Also, the computer will just start to shutdown then the above message will appear.
 
When doing quick scan and full scan with Malware Antivirus the screen that show threats will show the
same threats over and over.   It's like they are not being deleted.
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Owner at 12:06:10 on 2013-11-19
.
============== Running Processes ================
.
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:... Read more

Answer:Keep getting message on screen shutdown initiated by NT AUTHORITY \SYSTEM

Hello adtreadway I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sam... Read more

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hello,

i hope i am doing this correctly per forum rules

so yesterday i decided i wanted the current avg free edition on my computer. i have malwarebytes anti malware already but wanted to switch. i didnt remove malwarebytes first.
in the final stages of the install i suddenly got a warning that my computer would shut down in 60 seconds by the nt authority system because of the dcom process launcher error.

it would then restart over and over. the few times it would actually make it all the way to my computer logging in to windows the same shut down in 60 seconds would come up again and i could never get to system restore in time or anything else.

now it just restarts and restarts and restarts over and over and never gets to logging into windows.
i dont know what to do.
im running windows xp i havent updated in some time because i cant verify it. the computer was a hand me down.
i did download the actual avg from download.com and scrolled past the google ad results and selected the actual download link.
i did get a warning from a red shield that looked like my windows security stating that my firewall was tunred off and i know that is b.s. cuz i fell for that once before. i looked at my actual firewall and saw that it is indeed turned on. i have a feeling that might have something to do with this problem.

ill be waiting to hear from ya
thanks

Answer:shut down Initiated by NT Authority System/DCOM Server Process Launcher error. began after i started installing avg

wow. well, you must have your hands full helping out with nasty trojans and other malware etc.

some friends of mine helped me out.

in case anyone has this problem after trying to install avg. this is what i did and it worked. i have windows xp. this may not work if you have other versions of windows so be careful and ask someone who is knowledgable. either here or a friend who is a sys admin or something.
go into safe mode. when you start your computer you press f8 a bunch of times before the windows banner comes up (when you see that it is too late and you need to try again). select safe mode.
when you are in safe mode go to add/remove programs and remove avg.
when you restart it should be ok. it was for me.

thanks anyway. feel free to close this topic moderators cuz i dont think i need assistance in this any more. so far its all good.

2 more replies
Relevance 59.04%

Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

3 more replies
Relevance 58.22%

Hi,

After I upgrade to Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.

It contain: "The instruction at 0x74fd40b9 referenced memory at 0x00000000. The memory could not be read.
Click OK to terminate the program
Click on CANCEL to debug the program."
(Sorry, my account can't post link or image. So i can't show you the picture capture)
When I had used Window 8, it didn't happen.

Please help me to solve this problem.

My machine is: HP ENVY DV6 7214nr.

Thanks,

Tan Nguyen
 

Answer:Windows 8.1 - "explorer.exe - Application Error" during shutdown process

Hi,
Please disable the DLNA Shell Extension to prevent for a test.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions]
Under Shell Extensions, create a new Key named Blocked. In the right pane, create a
String value named {289AF617-1CC3-42A6-926C-E6A863F0E3BA}
More info, you can refer to this blog.
http://blogs.technet.com/b/home_is_where_i_lay_my_head/archive/2013/06/30/windows-8-1-preview-explorer-exe-crashes.aspxWe
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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Relevance 57.4%

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

2 more replies
Relevance 56.58%

I was instructed to post here after posting this topic.http://www.bleepingcomputer.com/forums/topic401919.html/page__p__2278721#entry2278721Initial Post:I am running Windows XP Service Pack 3. My issues started a few days ago. The computer would not get on the internet, would not initiate my Iolo antivirus program, and would shutdown with the message in the topic line. Today I had trouble getting it to boot up. It would immediately go to the shutdown message. I was able to prevent it from shutting down by typing "shutdown -a" on the run line. I am unable to load any alternate antivirus programs. I cannot activate my Windows Firewall because the service "Windows Firewall/Internet Connection Sharing service is not running. When I try to start that the response says Windows cannot start the service. I cannot access the internet. I am typing this on my laptop. I did have a previous problem with the system I am speaking of, and I received help here. So I have downloaded gmer.zip, TFC.exe, Rkunhook, and Hijackthis. I have not run any of these yet for the current problem. Malware Bytes does not find anything and neither does Spybot. I also tried running a fix I found on the Symantec site, fixblast.exe, since that sounded like the bug I had. It found nothing as well. Any help would be greatly appreciated. I think I may have gotten it. I was finally able to get on the internet using the repairs in Superantispyware. I ran the ESET online scan, and it found and removed a ... Read more

Answer:System shutdown initiated by NT Authority/System

Hello NoVaT and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. Please print or save this topic: it will make it easier for you to follow the instructions and complete all of the necessary steps. -------------I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:1) Run Spybot-S&D2) Go to the Mode menu, and make sure Advanced Mode is selected3) On the left hand side, choose Tools -> Resident4) Uncheck Resident TeaTimer and OK any promptsYou can re-enable TeaTimer once your system is clean.-------------Please download to your Desktop:TDSSKiller.zip from here and extract it (right click on it => "Extract here").>>> TDSSKiller: Double-click on TDSSKiller.exe to run the application.Click on the Start Scan button and wait for the scan and disinfection process to be over.
If an infected file is detected, the default action will be Cure, click on Continue
If a suspicious file is detected, the default action will be Skip, click on Continue
I... Read more

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I am running Windows XP Service Pack 3. My issues started a few days ago. The computer would not get on the internet, would not initiate my Iolo antivirus program, and would shutdown with the message in the topic line. Today I had trouble getting it to boot up. It would immediately go to the shutdown message. I was able to prevent it from shutting down by typing "shutdown -a" on the run line. I am unable to load any alternate antivirus programs. I cannot activate my Windows Firewall because the service "Windows Firewall/Internet Connection Sharing service is not running. When I try to start that the response says Windows cannot start the service. I cannot access the internet. I am typing this on my laptop. I did have a previous problem with the system I am speaking of, and I received help here. So I have downloaded gmer.zip, TFC.exe, Rkunhook, and Hijackthis. I have not run any of these yet for the current problem. Malware Bytes does not find anything and neither does Spybot. I also tried running a fix I found on the Symantec site, fixblast.exe, since that sounded like the bug I had. It found nothing as well. Any help would be greatly appreciated.

Answer:System shutdown initiated by NT Authority/System

Can you post the log that Malwarebytes created?

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Hows it going, before you even try to help me... Thank you, ive been reading and searching for stuff about this for about a week now and nothing has been able to help, which sucks i just got this computer about 2-3 months ago and have alot of stuff i need to do online and with my computer. I have a Dell Optiplex GX260, Windows XP im not sure if its pro and i have a cable internet connection. for about 2 weeks ive been having spyware bleep which seems to be gone, first sign was 'Ultimate Cleaner' and its fake windows msg's. but this has been a much bigger problem and more, I get a explorer msg saying 'Services and Controller app encountered a problem and needed to close.' and then another box pops up and says 'system shutdown was initiated by NT AUTHORITY\SYSTEM' with a 60 second count down. I keep using 'shutdown -a' in command prompt to keep it from restarting.usually it either, blocks some sites or i just am not having internet connections for them, it was blocking mcafee updates? or not really allowing me to goto a anti virus site or support sites, just real slow loading and some would say 'host not found'. also it sent about 200-300 emails out on like the first day(21st of sept) i still have some of the ones that didnt send on my mcafee log. a friend of mine suggested system restore, i tried that to sept 3rd, but it tells me on restart that restore couldnt happen because no changes have been made. when the spyware started coming i got the mcafee trial 30day version, ... Read more

Answer:System Shutdown Was Initiated By N/t Authority/system

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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If I try to write an e-mail when on line up pops a window saying "The system in shuting down...blah, blah. This shutdown was initiated by NT AUTHORITY\SYSTEMThen - Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedlyVery alarming and annoying when it happens - gives you a minute or so to save work then it reboots the computer.Any ideas? Just installed new version of McAfee and Download Accelerator Plus but is this coincidence.Any assistance or advice greatly appreciated.

Answer:System shutdown initiated by NT authority/system

click here

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Hello!
Please any body tell me how do i prevent shutdown process after click on Shutdown button!

Answer:Stop Shutdown process after click Shutdown button!

Ok I'll bite...

What?



Are you wanting to prevent the shutdown of the computer by a user clicking on the shutdown button?

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What is the best alternative task manager please?
 

Answer:Process Explorer, Process Hacker, or System Explorer?

Process Explorer got my vote.
1, you can verify image signatures of running programs.
2, it has VirusTotal built in.
3, you can use it as a taskmanager replacement.
 

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Hi,

I've got a quicklaunch shortcut to:

%windir%\explorer.exe shell:::{323CA680-C24D-4099-B94D-446DD2D7249E}

That takes me straight to my explorer favourites. What I notice is that when I launch that, I get a new explorer.exe thread appear in the task manager. When I close it though, that thread remains active. It's not doing anything, but it's still there. Anyone know why it wouldn't terminate? Is it to do with how I'm launching it (using the shell parameter) ?

Here are some tests I did, in each case I started out with only my main explorer instance (the one that holds the systray, quicklaunch etc).

1. Click my shortcut from quicklaunch shown above.
2. Click the red "X" to close it.
3. Repeat steps 1 & 2 four more times.

Result:



After closing all those explorers, so I was back to having only my main explorer, I did this sequence:

1. Click Start->Run-> and typed explorer and enter.
2. Click the red "X" to close it.
3. Repeat steps 1 & 2 four more times.

Result:



Also, after a while that one single extra explorer disappeared. I guess it stuck around a minute or so, maybe in case I decided to start explorer again, it would save me a few milliseconds by not having to re-launch fully.

The shortcut ones do also disappear eventually sometimes, but other times they don't.

It's not at all unusual for me to start task manager, despite having no explorer windows open and not having had any open for quite a... Read more

Answer:open explorer, starts new process, close it, process remains active

Don't use the shell command. Just use
%windir%\explorer.exe :{323CA680-C24D-4099-B94D-446DD2D7249E}

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Hi fooks,

I hope you all can read this, i'm from Belgium so my Englsich is not as good as it might be.

I have bought last year a little notebook with Windows 7 Home Premium on it.
On this machine i am the Administrator, and there are no other people on that, or guestaccounts made.

On my desktop i have the utility Process Explorer 15.3 {the executable only} from the site below
Process Explorer

When i dubbelclick the Process Explorer is see al the services and processes on my machine.

A friend of Peter, came to me with his Desktop PC with a death harddrive, so i bought a new one.
I have a DVD with Windows 7 Home Premium that i bought with that other notebook to help other
people and if my computer have a problem. I use to register than the serial on the case of the people that need help.

When i install a new copy of Windows 7 Home Premiun on his computer, and also unpack the Process Explorer.exe on the desktop and lauch that also as admin i see several services or processes with a Patch: [Opening error process] For exsample winlogon does not link to the normal directory, normaly c:/windows/system32/winlogon.exe { i think that is the right one}


See this screenshot i made:
http://www.freebits.nl/images/190error_pe.jpg

I did some Google search on came on this website:
process explorer shows "error opening process" - BleepingComputer.com

Somebody there says: "Right click on process explorer and select run as administrator"

When i do that t... Read more

Answer:Windows 7 + Process Explorer + Patch: [Opening error process]

You probably have UAC turned off on your computer but not on the your friends computer.

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New dell n7110/win7sp1x64.At startup on new machine from dell, process explorer (procexp64.exe) lists 81 processes running (seems like way too many - compared to xp with maybe 25 at startup). But which processes I can turn off is a question for another day. OK, read carefully, at least 15 processes in PE show " Path: error opening process". PID, CPU, Private Bytes, and working set columns are shown for these "problem" processes, but nothing after that, ie, description, company name etc. For all other listed running processes (with known paths), all info is shown in all columns. The problem processes include some important ones, services, crss, ism, wininit, winlogon, that must to be working for the computer to work, and everything seems to be working properly, and no cpu spikes or other weird stuff is happening. Right clicking properties on these problem processes, properties window pops up as normal, but shows "version: n/a, build: n/a, path: error opening process, no command line, no current directory, autostart location: n/a, Parent: non existent process (708), user: access denied. Again, this info can not be correct since the computer is working. And then, after a few minutes, another window pops up and says PE has stopped working, and closes the program. Now, if this was the whole story, I would go to sysinternals with this, but read on... Task manager running simultaneously with PE lists 83 processes running, more processes than PE, and al... Read more

Answer:process explorer shows "error opening process"

Its not a glitch.

Right click on process explorer and select run as administrator

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Event Log Explorer
A tool to help Manage, Analyze and Report Windows Event Logs
For Windows NT/2000/XP/2003 operating systems​
This is a simple, "starter" guide to help use this tool. (Note this tool will only work on Windows NT/2000/XP/2003. It will not work with Windows Vista.) Download and run Event Log Explorer.

One time initialization

Click Tree->Show Tree
Click File->New Workspace
Click File->Save Workspace As (and save your workspace file anywhere you choose)
Example: To Filter / View / Export Recent Error and Warning Log Events

Open an Event Log
>> (e.g Typically, you only need look at the System Log (for System event records) and the Application Log (for Application related events)
Filter the events you want to see (for this example we filter to only see Non-Information events that occured in the last 7 days)
>> Click View->Filter.
>> Uncheck Information. Towards the bottom of the filter window, look for ?Display event for the last? enter 7 days. Click OK
Click File->Export Log to save a copy of the events for later viewing or sending to others
>> Check: Text file, All events, Event Description
>> Uncheck Export Event Data
>> Check Close dialog when done
Click Export and save as a txt file on your Desktop
Help Troubleshooting an Event

Double click an event to see the "Event Description" (which provides more detail about the event)
Click Event ID Database button for an web page a... Read more

Answer:"Event Log Explorer" tool helps manage/analyze/report on your Windows Event Logs

I use the subscription to EventID.net. It has been greatly helpful. I don't have this analyser but am a big believer in using the Event Viewer. I'll add a description I have written up which will help in determining the Events: This may be useful in addition to the Event Analyzer.

One thing I have not been able to do is keep the filters set with the software in the OS.

Find the Error(s)in the Event Viewer that correspond to the crash/freeze/error message/blue screen, etc.:

Description of the Event Viewer:




Unfortunately, many Windows XP users aren't aware of the Event Viewer, what it is, where it is, how it can help with a problem:
The Event Viewer has logs for everything that happens on the computer. There are three sets of logs: System, Applications and Security. By opening the first two to display the Events, you can look for Errors that correspond to the time of the problem- in your case, the crash.

There are three types of Events in the System and Apps logs:
1. Information (white circle w/blue i): this is just basic documentation of the normal working of the System or Apps.
2. Warnings (yellow triangle w/black exclamation mark) noting some problem at that moment. Warnings usually resolve on their own. If they do not, they become>>>
3. Errors (red circle w/white X- they document something that didn't work or isn't happening as it should. Each Errors has three parts: an ID#, a Source and a Description. By doing a right clic... Read more

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Hello, I'm very new to the site so if this is in the wrong forum, I apologize.

Here's my problem though.

I'm using a Dell studio xps with windows vista. A few months ago, I updated my itunes from 9 to 10 (and more recently 10.2) Well everything worked fine before this update. Now most of the time, not all but about 90 % of the time, whenever i open itunes to play a song i get...

Host Process for Windows Services stopped working and was closed: A problem caused the application to stop working correctly. Windows will notify you if a solution is available.

The songs don't play at all, not a single one and I'm not sure why.

Now I have no idea what to do. I was reading somewhere to check the event log, which i did and found a few errors but I don't know what they mean, and then sometimes, my event log doesn't even work and I'm pretty sure it has something to do with this. If anyone has any suggestions on resolving this issue I would greatly appreciate it. Thank you very much for your time and feedback.
 

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Question: Shutdown Event

Hardware: IBMPentium(R) 4 CPU 2.6GH1.99 GHz1 GIG RAMXP HOME VERSION SP3Error message I keep getting: "Event provider attempted to register query "%1" whose target class "%2" does not exist.  The query will be ignored."Explanation: "An erroneous dependcey for the class in the query no longer exists, a missing class definition."This has occurred with Firefox crashing, Internet Explorer crashing (not as often), other programs.  After rebooting, it usually runs a checkdisk and reinstates "orphan" files, or repairs corrupt files.In the viewer logs AVG anti-virus keep popping up prior to a shutdown event and I've heard somewhere that it's no longer recommended.  I know that every time I come back from the reboot, AVG needs another complete update.  It's as if information is being wiped out, so that computer can't make the connection and crashes.The User Action says: 1. Compile the definition for the target class into the WMI repository by compiling the class povider mof file.2. Reinstall the program.  Relevant mof files are automatically complied when a program is reinstalled.This is obvious being managed by the Windows Management (Inventory?)Anyhow, I don't know what an mof file is.  If it's AVG that's causing this, or it's a clash with other programs, maybe that's it.  I have some freeware: Spyware Guard, Spybot Search & Destroy, Spyware Blaster, F... Read more

Answer:Shutdown Event

I think your regisrty is locked so AVG can't complete a update. It sounds like it deleted or uninstalled some files and you regisrty is still pointing to them.Spybot Search & Destroy locks the regisrty. You can try to uninstall it and than try to run the update for AVG to see if it takes. If not than uninstall it and do a reinstall.Let us know how you make out.

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Hi tech support (again). Anyway, every time I install windows 7, I get this error just as its completing its installation and sending me to the desktop. This error only appears after installing windows 7, and only occurs once; I never see the error again.

While this may not seem like much of a problem, I am worried it might be a contributing factor to my other tech support problems. I have tried installing from both a CD and USB drive. Both had the error. What is causing this and how do I stop it? I am willing to reformat again. I don't know how to make sense of the event log if that matters.

System Specs Below

OS - Vista/ Windows 7 ? --> Windows 7
? x86 (32-bit) or x64 ? --> x64
? What was original installed OS on system? --> None, custom built PC
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? --> Retail version, self-installed
? Age of system (hardware) --> Almost 1 week
? Age of OS installation - have you re-installed the OS? --> Almost 1 week

? CPU --> Intel? Core? i5-3570K Processor(6M Cache, up to 3.80 GHz); Ivy Bridge
? Video Card --> EVGA GeForce GTX 570 HD Superclocked Video Card - 1280MB
? MotherBoard --> MSI Z77A-GD65
? Power Supply --> OCZ ModXStream Pro Power Supply - 700-Watt, Modular, Dual +12V Rails, SATA, 80Plus
? Case --> COOLER MASTER HAF 912 RC-912-KKN1 Black SECC/ ABS Plastic ATX Mid Tower Computer Case
? Memory --> Corsair Vengeance 8GB PC12800... Read more

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Hi everyone,
 
Last night I checked Process Explorer on my Windows 8.1 computer and I was very surprised to see a process with a Google logo and chinese characters for a name running at the bottom. Furthermore the other fields like company name where blank. As soon as I opened PE and saw this, PE crashed. I was so surprised that I didn't get a screenshot, and now I can't find any trace of anything strange with my system!
 
I've tried GMER, process hacker and Comodo Killswitch, but my system comes up as perfectly clean. I'm starting to wonder wheter it was just  bug in PE that caused it, but I'd like to hear everyones thoughts on the matter. Has something similar ever happened to any of you?

Answer:Very strange process in Process Explorer

Welcome to BC...
 
I doubt anyone will respond that has experienced the same.
 
You can check to see if there is anything unusual in your Google Chrome add-ons...assuming you have Google Chrome installed.
 
You can find and remove malware and adware using the programs below.
 
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
 
Download Malwarebytes' Anti-Malware from Here
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
When MBAM is finish... Read more

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Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

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My 3 week old HP laptop is booting up and shutting down very slowly.Have tried all the usual cleanups and start up program disable stuff but it's as slow as ever. It's got AMD Turion x2 cpu and 2gb Ram surely it shouldn't be this slow?Anybody any idea? Event log keeps coming up with event log 100 on start up and event log 200 on shutdown stating both these processes are taking too long, but how do i fix it???

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Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
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I boot system. I sign in.....system shuts down all by itself. When I re-boot it tells me it failed to to "Thermal Event" and tells to be F1 to continues.

What is "Thermal Event"?

Answer:Thermal Event Shutdown

Hello,

It basically means that your system overheated and shut itself down so as not to damage any components.
Reasons for this range from dust on the heatsink or a fan not spinning to heatsink not being seated correctly.

What is the make/specifications of the system and roughly how old is it?

3 more replies
Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
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.Windows 7 Ultimate
.64 bit
.Original System installed windows 7 home premim
.Came pre installed but upgraded to ultimate
.System hardware age? I bought this new 4 months ago yes reinstalled os from factory defaults using recover OEM windows & then upgraded with anytime upgrade to Ultimate

CPU AMD 1000 mhz X 2
Motherboard?
Power Supply?

Toshiba
Model Number C655D-S5200

Answer:Event ID 41 system shutdown

Hi -

No BSOD dumps are present in the zip file.

When does the system shutdown, e.g., gaming, video, etc...?

Check temps - Speccy - FileHippo.com - Download Free Software

Be sure to keep the laptop elevated for airflow.

Have you contacted Toshiba Support?

Regards. . .

jcgriff2

`

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Hello, I have an x61s running Windows Vista business (32 bit).  I'd like to be able to close the lid while the system is shutting down. That is I initiate a shutdown by selecting "shut down" from the Windows Start menu, and then I close the lid of the notebook, without waiting for the sutdown to complete. Problem is that closing the lid makes the notebook go into sleep mode, even if a shutdown has already been initiated. Does anyone know how I can avoid this, so that the system will continue to shut down even though the lid is closed in the process? That would be most useful, because when I decide to shut down my computer, I want to close the lid immediately.  However, if I close the lid during regular operation (not in a shut down scenario), then I don't want the system to shut down; In this case the system going to sleep following the lid close event is fine. I tried setting a "Lid closed action delay" of 2 minutes (in power manager, global power settings, advanced settings for the "lid closed" event), but this does not seem to work, the system still goes to sleep immediately after I close the lid.Message Edited by astra4 on 12-17-2008 08:22 PM

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I moved this post from general discussions where it got completely buried.

I'm sure every one of us is getting these errors in windows 10

This appears to be a general issue with windows 10, I always get the following errors on shutdown:

The VMware Workstation Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

The User Data Access_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The User Data Storage_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Contact Data_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Sync Host_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

I suspect the Event ID 7031 Service Control Manager errors occurred initially in windows 8.1 upgrade and was resolved by Microsoft. It looks like the problem is back especially with the new windows 10 services (with the exception of the VMWare Workstation server)

I suspect this error also affects shutdown/reboot times.

Ideas anyone how to resolve this

Answer:Event Log 7031 Errors on Shutdown

getting this also - on laptop and home pc

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Hello. First of all, I didn't know where to post this so I chose Win7 because it's what I use.

OK so this problem started about a month ago, but now it's becoming more frequent than ever. What happens is, as I'm chilling on my desktop PC, it just shuts down spontaneously, and here's the thing, since I don't have a restart button, I can't restart it, the monitor goes black (no BSOD) and even if I hold the power button too long, it won't shutdown. The only way to shut it down is to remove the power supply cord (which of course could lead to corrupted hardware, data loss, etc).

Now this mostly happens when I play games with high demanding hardware. So for this reason, I'm monitoring the CPU heat and it seems fine. Max temp goes to about 51C. OK I am now gonna post dxdiag info so you can examine all my PC specs, if you need anything else, just say so.

Thank you very much in advance!


Code:
------------------
System Information
------------------
Time of this report: 1/7/2011, 03:11:27
Machine name: TONI7
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell
System Model: ixtreme M5120
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1661MB used, 14719MB ava... Read more

Answer:Event ID 41 Error - Spontaneous Shutdown

Update Realtek HD audio drivers - http://sysnative.com/0x1/DriverRefer...l#RTKVHD64.sys

See if update available for NVIDIA GeForce GT 230 drivers - http://www.nvidia.com/Download/index.aspx?lang=en-us

" " Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller - http://www.marvell.com/support.html

Try these 3 places for additional information -

1. WERCON -
START | type view | "View all Problem Reports" | 2x-click on line item for additional crash info

2. Reliability Monitor -
START | type perfmon /rel

3. Event Viewer -
START | type eventvwr.msc | Custom Views | Administrative Events

Regards. . .

jcgriff2

`

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Windows 10 64 bit, latest version, is working fine on my Toshiba i7 laptop with 8 Gb ram. But I have problems with shutdowns when I click on restart. It seems to take far too long to shutdown. I am not sure how to find out why but when checking out the event viewer, I found several shutdown errors (some critical and some warnings). So I got the following screen shots (not sure how I got there) which seem to reveal several errors during shutdown. When I click on the web link I get a non working website.

Question:
1. How do I find out what is making shutdowns so slow when I click restart? (I "think" Shutdown seems faster if I just click on shutdown instead of restart)
2. What problem do these screenshots of error indicate and how do I fix them?
Thank you
Edit:
Got to those screens: Control Panel - Administrative Tools - Component services. Event viewer(Local) -Applications and Services Logs - Microsoft -Windows - Diagnostics Performance - Operational.

Here are some recent error screenshots which occur in both shutdown and bootups.
As can be seen this is a problem that goes back to 2016.

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I tend to run my computer 24/7, but within the last 3 days, I had my computer shutdown while I was away with an Event ID 109 with the following reason:






The kernel power manager has initiated a shutdown transition.

Shutdown Reason: Battery



Thing is, I am on a desktop computer, not a laptop with a UPS connected. And it is an APC UPS with Powerchute Personal Edition installed. Although this is a Windows 7 to Windows 10 upgrade with Powerchute Personal Already installed. Does anyone know of a reason why Kernel-Power is shutting my computer down for this battery reason?

Answer:Windows 10 Pro Desktop Shutdown with Event ID 109

Hi:

Until someone more expert arrives...

What does the PCPE dashboard tell you?
Are you hearing any beeps from the APC UPS?
How old is the APC UPS?
Are you sure everything is plugged in and working properly, including the data cable from the back of the PC tower to the UPS?

Reason for asking: I had a relatively new APC UPS fail after only a few months several months ago.
It was under warranty and, after calling Schneider Electric, they RMA'd the whole unit (not just the battery), no questions asked. They sent a brand new one in 2 days.
(After many years of using their products, this was a "first". But I was pleased to find that they took care of it with zero fuss. The only chore was having to haul the old unit to the UPS store for the return shipment.)
Just a thought.

MM

7 more replies
Relevance 49.2%

Hey,

I recently had a random shutdown while using Google Chrome.

All I have is the minidump but no way to read it.

There seems to be no record of the crash in my event viewer.

I checked my ram, PS, HD and Gfx card and they all seem to be in working order.

This is a brand new rig that I built so I am thinking it's software related but I want to make sure.

What should my next step be?

Answer:Single Random Shutdown - No Event

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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Got these on my shutdown last night, I don't think I have got them before. What are they exactly?

The NgcCtnrSvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation.To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
The Microsoft Passport Container service failed to start due to the following error: The service did not start due to a logon failure.

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I plug in a flashdrive, scan it, copy a few files, pull it out (it had 3 files on it, never have viruses. Never.). Windows suddenly decides to shutdown. Waited :30 sec, rebooted, logged in and went to Event Viewer>System and filter for 6008 events. Zero, no listings. Can't find anything in the past 20 minutes that looks like a shutdown.

What gives? How can Event Viewer not show the shutdown? How can I find out what the burp was? I've had no issues lately (since a new card in July), Windows has been flawless. I hate it when Windows does something like this and I can't track it down.
Thanks in advance for any interest,

Surviver

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This appears to be a general issue with windows 10, I always get the following errors on shutdown:

The VMware Workstation Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

The User Data Access_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The User Data Storage_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Contact Data_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Sync Host_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

I suspect the Event ID 7031 Service Control Manager errors occurred initially in windows 8.1 upgrade and was resolved by Microsoft. It looks like the problem is back especially with the new windows 10 services (with the exception of the VMWare Workstation server)

I suspect this error also affects shutdown/reboot times.

Ideas anyone how to resolve this

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I have been encountering slow shutdown times on my desktop recently. I looked in the event logs to try and find some clue but they were not that helpful to the less than technically minded

1: EVENT_TCPIP_TCP_CONNECT_LIMIT_REACHED
I had a lot of the above that were listed both as information and warning

2: also W32time came up several time as both info and warning

3: NetBT came up several times - with
"the name MSHOME could not be registered on the interface with IP address xxx, the machine with the ip address yyy did not allow the name to be claimed by this machine.

The only hardware I have installed recently is a Belkin wireless card (whose problems I have posted elsewhere ) This may have something to do with it but I am not sure. Briefly my setup is a wireless laptop (no problems) and a wired desktop (which has been re-configured to run on wireless)

I am running Windows XP pro with SP2 on an AMD system with 2 gigs ram

I have run several virus checks and I run spybot regularly, I have a belkin router to connect through to my blueyonder broadband.

Any advice?
 

Answer:XP very slow shutdown - event logs

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Hi there,

I have had this PC for about three months and this is something that happens about 3 times a week. I'll come into the room and try to get it out of sleep mode, and then realize it has shut down yet again. When I check the details, here's what I get. I'm not a computer technician but it would be great if someone could take a look at this and see if they can determine the cause.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006E47060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8004DF4C10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040110-43680-01.dmp
C:\Users\Miseta\AppData\Local\Temp\WER-72649-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:BlueScreen event and random shutdown

Hello Welcome to SF,

Please post us the Dump file http://www.sevenforums.com/crash-loc...d-problem.html

Good Luck,
Captain

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I am running Windows XP-Home. All of a sudden when I want to shut down my computer I get a box that comes up and it's for "shutdown event tracker". I never had that before and I would like to just be able to select either shutdown/restart/etc. not having to put in why I am shutting down.

What I read is that this was originally for Windows 2000 but in Windows XP this was shut-off. If that is so - why do I get that pop-up?

In the help area this is what I found:
"On Windows 2000 Server products, you will be prompted to supply information regarding why you are shutting down or restarting the computer. This feature is turned off in Windows XP."

How can I get this turned OFF?
 

Answer:Shutdown Event Tracker Question

How to enable and disable Shutdown Event Tracker
1.To open Registry Editor, click Start, click Run, type regedit, and then click OK.

2.In Registry Editor, navigate to the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Reliability

3.Name:ShutdownReasonUI
Type:REG_DWORD
Value:1=enable;0=disable
 

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My currently up to date windows 10 pro machine has been restarting very very frequently after I've left it for a goodly while, including nearly every night, and in trying to figger out why this is happening, I learned about this option, Display Shutdown Event Tracker. It's supposed to be in the Local Group Policy editor, but I do NOT see an option named that. I'm an admin on my machine, so I'm not sure why I can't see it, unless it's not there any longer? Moved? Who knows? I did locate the .msc for GP, and ran it explicitly as an admin, but nada. Someone had mentioned looking at the user32 events in the regular event viewer, but this is all I see there:

"The process C:\Windows\System32\RuntimeBroker.exe (LAPTOPNAME) has initiated the restart of computer LAPTOPNAME on behalf of user LAPTOPNAME\MyUserName for the following reason: Other (Unplanned) Reason Code: 0x0 Shutdown Type: restart Comment:"

Any thoughts anyone?

TIA
elaine

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For some time now whenever I shut my PC down I get 2 pop up windows that say either "ccApp" or CCAPP.EXE" and "NSCSERVICE" is not responding. I then have to click end task to close these so my PC shuts down.

I have Windows XP SP2, IE7 and use Norton Internet Security. I also have Ad Aware and Spybot installed. I have run Ad Aware, Spybot & Norton Anti Virus and they are not finding anything.

I also get Norton pop ups saying it is scanning files such as "newsgroup.cab, pss.cab", etc and also what seems to be randon letters & numbers.

Are any of these a problem, if so how do I stop them. I am a complete novice when it comes to 'tinkering' with the PC so slow and simple answers please.

Thanks for your time.

Margas
 

Answer:Shutdown process query

See if this doesn't help, let me know. You need to reboot after merging this to.

Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file helpme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the helpme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.




REGEDIT4

[HKEY_CURRENT_USER\Control Panel\Desktop]
"HungAppTimeout"="1000"
"WaitToKillAppTimeout"="1000"

[HKEY_USERS\.DEFAULT\Control Panel\Desktop]
"HungAppTimeout"="1000"
"WaitToKillAppTimeout"="1000"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]
"WaitToKillServiceTimeout"="1000"

[HKEY_CURRENT_USER\Control Panel\Desktop]
"AutoEndTasks"="1"Click to expand...


 

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When ever I shut down my pc, I get one of those process ending (click here to end now) windows pop up. The wierd thing is in the title bar it usually says something like "[[[[[[[[[[$[[[#?[[[[[", which looks quite wrong to me. I dont have any problems with my system, and I regularly run virus/spyware checkers and occassionally find things and get rid of them, but this window keeps popping up.

Any ideas why?
Cheers

Answer:Wierd shutdown process

run cleanup in my sig, have no important material in your temp folders
if there isnt any improvement>>>
run the 5 step procedure
GOOD LUCK

10 more replies
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hi. whenever i click start->turn off computer... windows stop responding for about 5 mins, then the shutdown dialog box appears. this only just started recently. I have done a virus and spybot scan but the computer is clean. anyone know whats causes this?

Answer:Slowwww Shutdown process

This is normaly caused by a program hanging up on shutdown. What programs are running when you shutdown?

Do you get any error messages like so in so program not responding?

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When I click Start - Turn Off Computer - Turn Off on 2 of my 3 computers, Windows will shut down and the power will go completely off.

When I do this on my third computer, Windows will shut down and the monitor screen will black out, but the green light in front of the tower will stay on and the fan will keep running. Only by pushing in and holding the power button for a few seconds will the power go completely off.

This computer was built in a computer shop and is not a factory-brand model. The original owner had it for 5 years before giving it to me. I formatted the hard drive, installed Windows XP SP2 in it, and added another 256 MB of RAM.

Is this occurring because of how the computer was built, or am I missing something somewhere? The power options are set to "Always On - Never - Never".

-------------------------------------------------------------------------------------
 

Answer:A Question About Shutdown Process

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Running Windows XP.

ctfmon.exe cannot end process when I try to shut down, gives me the "end now" / "wait" option thing.

I tried removing in registry for loadup, but seems to come back every other reboot.

Any ideas how to stop it?

I tried two clean installations of XP always comes back.
 

Answer:ctfmon.exe cannot end process during shutdown?

Ctfmon is part of MS office, if you do not use office or any related programs such as outlook or messenger it shouldn't fire up.
If you use office XP your stuck with it...
This is a good place for info... http://support.microsoft.com/default.aspx?scid=kb;EN-US;q282599
 

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hello

ive had this problem for more then a month now and i dident have it from the start
ive updated all drivers, graphic card, sound card, Motherboard, and so on

Spec..
OS: Win 7 Ultimate x64
CPU: Intel Core I7-930 CPU, 2.80ghz, Type QuadCore Intel Core i7 930, 2933 MHz (22 x 133)
Ram: 6GB ram
Graphic Card: Nvidia Geforce GTX 470 "from Gainward"
Motherboard: ASUS P6T Deluxe V2
HDD: x2 500GB/7200rpm "Western Digital", x1 150GB/10k rpm "Western Digital Raptor
Screen: Samsung SyncMaster 2233
Chipset: "will upload a text report"

if any other info is needed please tell "using Everest Ultimate as reporter for detailed reports"

Thanks

Answer:BSOD after 15+min Shutdown process

anyone?

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i recently installed XP-SP2 Slipstreamed and i opted for the fast shutdown sequence [i.e. meaning that if something was timing out at shut down it would get killed immedately at shutdown sequence.] even before i installed the slipstream, back when i had XP Pro SP1a install then upgraded to SP2, this happened. the shut down and restart process takes between 3-5+ minutes. before it used to shutdown and reboot up and ready to go completely in 2 minutes easily. maybe even less than that. startup processes are not the issue. and when i hit the shutdown button or restart that's when the slowness hits. lets see what i have running at shutdown on average

AVG Free
AIM
Intel(R) Active Monitor
and i have my USB Jumpdrive plugged in. but nothing running off of it.

i close all programs and such before shutdown. always. it's a habit i have.

if some one could help me with this. that would be much appreciated thanks.

Answer:XP Slow Shutdown Process. Help! please

See your event log in the Application part and look for errors at the shutdown time.

4 more replies
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Hi Sorry for my english, I prefer German! My Notebook shut down automaticly after a while. The Notebook is running 7x24, but with low usage of the CPU and RAM. It does some jobs, like recording values from a connected sensor. After different running times, the Notebook shuts down. When I turn it on, it asks for Save or Normal Startup. I've read a lot in the Internet but I still got the problem. So these things I've tried: - System Scan with the Lenovo Tool. => No Errors, but BIOS didn't work.- Updated all the recommended things from that Tool- All updates from Windows Update- Manual Bios Update from 1.00 to 1.62- Set the Windows Power Settings from the notebook to High In the event results of W7 I can find under System for example: - Warnung Kernel-Processor-Power ID 37: Die Geschwindigkeit des Prozessors 3 in der Gruppe 0 wird durch die Systemfirmware begrenzt. Seit dem Bericht befindet sich der Prozessor seit 86400 Sekunden in diesem Status mit verringerter Leistung. - Kritisch Kernel Power ID 41: BugCheckCode 0, everthing is with 0 - Fehler Event Log ID 6008: Das System wurde unerwartet heruntergefahren - And many kind of Fehler Kernel-General ID 6. Some Ideas? Thank you


























Eventlog.zip ?781 KB

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My computer continuously shutdowns every hour or so without any warning. When the computer loads back up a message pops up telling me that I have had an unexpected shutdown. If I click on more information it shows me what the error was (I have the error message copied if you wish to see it) but it makes no sense to me.

I have looked around for a solution but my error message is different to everyone elses.

If anyone could help me with this problem it would be much appreciated, thank you in advance.

Specs:

OS: Windows 7 Ultimate 64-bit
Processor: Intel Core 2 Duo
RAM: 2GB
Graphics card: ATI Radeon X1600 Series
Previous OS: Windows XP Media Center Edition

Lee.

Answer:Unexpected Shutdown - Problem Event Name: BlueScreen

@ttran

Sorry, I will do that now.

Thank you

@Marvel Varghese

I am certain it's not the beta, I bought Windows 7 Ultimate.

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So I've been in the process of putting together a HTPC. It's a little Habey 800B case with a ASRock E350-M1 motherboard running W7 64 bit. I havent had any issues with it while installing Windows or any of the misc programs (Office, MSE, XBMC, etc). But I recently turned it on in the morning and was going to let it run all day so that I could remote to it from work and work on it when I had a few free minutes. But when I got to work and finally got some time, it showed as being offline??? I figured that it had gone to sleep. So the next day I connected a monitor/keyboard/mouse to it, booted it and it showed that Windows had shut down unexpectedly. I selected the "Load Windows normally" option and then set the power options to "never" sleep. I attempted the same thing the next day, and again it was off when I tried to connect to it???

It took me a few days to get back to looking at it. After booting and messing around with it for a bit it seemed a bit sluggish and froze once, requiring a manual reboot. I checked the Event Logs and took as many screen shots as I could. I posted the screen shots below hoping that someone can give me some info from the Event log info.

Someone here at work suggested I search for the .dmp files to see if they would give any further info. Thanks in advance for any assistance.





This is the full text from the above User Profile Service error.


Also the last couple of times I manually rebooted, I got t... Read more

Answer:Event viewer info after a HTPC shutdown

Looks like a disk error to me. You had an error in your event log regarding a disk error, and you had a few boots that were disk related, too.
 

7 more replies
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Hi

Please can you help me a friends computer keeps having the BSOD mentioned above i have attached the required log if you could help

Cheers
Andy

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I am running Windows 2000 workstation and need to get an audit report generated that documents when the computer shuts down. It will tell me when it is started (Event Viewer: Security) but not when it shuts down. Windows XP Professional will report both.

Q: How do I get W2K to record and report when it shuts down? Is it a registry setting? A local policy setting?

TIA.

--Bruce

Answer:W2K WS Event Viewer Shutdown audit question

Maybe this will help:

http://www.sans.org/resources/auto_a...#Audit%20Setup

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OK so for the last week or so my pc has been cshutting off at random times and then on reboot indicating that there had been a thermal event. The fan on the CPU is working and the computer often shutdown immediately following start up (before there would be any chance for it to get too hot) I have run Advanced Systemcare free SInc I got it along with AVG Free. When I started noticing problems I also downloaded Ad-Aware and MalWareBytes. All systems run clean, but performance still sucks. Today I get the Thermal event Shutdown message again and when I look at thr event log it shows that my memeory was reduced on Oct 14th. I decide to try to go back to a restore point, and coincedientally the last restore point is Oct 14th. I run system restore, and the restore application comes back and tells me that it can't restore the computer to that day.

There is too much coincidence to make me think that nothing is happening, but I'm not PC savvy enough to figure out on my own. PLease help. Hi Jack this logs below
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:18:42 AM, on 11/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS�... Read more

Answer:Thermal Event Shutdown? HiJack this Logs

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/426567 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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System : Dimension 3000 Hello, i'm having a problem with my Mother's computer. It is shutting down (completely powering off) and will not come back on for several hours, sometimes days. When it does power back on, before booting into windows, i get an error message that reads: Alert! Previous shutdown due to thermal event. I do not know what the problem is, both the case fan and power supply fan work properly and i have removed all of the dust from inside the case, including from the cpu heatsink. The case is not missing any expansion slot covers either. When i check the logs in the bios nothing is showing up at all. The computer is out of warranty and i'm stuck on what to do? thanks.

Answer:Alert! Previous shutdown due to thermal event

jholty
Have you checked, that the front panel air intake is clean?
Open the case and check that both the processor and chipset heatsinks are still firmly attached to the motherboard.
Bev.

14 more replies
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Hello all,
The problem is I had an old Nvidia gforce 5200 agp graphic card and upgraded it to a ATI 9600 xt agp graphic card and probably after a week after the installation when I shutdown my pc I get an end now message .Net Broadcast Event Viewer 1.0.5 end now. The ATI card requires the microsoft framework to run which I already have since I use Visual Studio .Net 2003 with framework v1.1. I decided to download the free 2005 visual basic and C# express with framework 2.0 which I heard is allright to run side by side with famework 1.1 and now after the first week of the new downloads I have two end now message .Net Broadcast Event Viewer upound shutting down. These pop up messages are getting really annoying, and I have googled to try to find a fix but have found nothing beside trying the microsoft UPh clean which did not work. Any help would be much appreciated. Thanks in advance.

Answer:end now message .Net Broadcast Event Viewer on shutdown

anyone?

1 more replies
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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

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Getting shutdowns approx. every other day. Every time gets BlueScreen event.
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

I am attaching the .exe zip file obtained by the DM log collector. Thanks much for your help

Got another unexpected shutdown with the event: bluescreen. Any help would be greatly appreciated.

Answer:Computer shutdown with problem event BlueScreen

Quote:
fffff880`02b62978 fffff880`047a9a9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xca9a


Uninstall BitDefender. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.

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Server 2003 has a Shutdown Event Tracker that requires that you "best describe why you want to shutdown the computer". It is on by default, but can be turned off using Group Policy.

Wonderful!

Somewhere along the way, one (and only one) of my XP machines (SP2 + all updates) acquired that same "feature". The Group Policy trick mentioned above has no relevance in XP, so I can't stop this event tracker that way.

Among other things, it makes a remote shutdown impossible (unless I use an RPC terminal). Besides, it's a pain to have to type in a reason (usually "Windows F%#*ed up again") when all I want to do is to shutdown or reboot.

If it runs as a service, I can't find it in either "Services and Applications" or in "Sysinternals Process Explorer"

And another thing!!! I can't find the logged events in the Event Viewer for Application, Security, or System.

If I could find it, I'd drive a stake through its heart. How do I kill the beast?

To prove that I've taken my meds today, here's a screen dump:

Askme nicely and I might explain how I got a screen dump of an XP computer part way into shutdown.

Thanks in advance.
 

Answer:Shutdown Event Tracking (XP, Not Server 2003)

Heres a couple of articles:

http://support.microsoft.com/kb/555541/en-us
http://www.tweakxp.com/article37489.aspx
http://searchwinit.techtarget.com/tip/0,289483,sid1_gci943320,00.html?Offer=w2k2
 

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BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

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==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

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BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

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Problem 1
I'm not sure if this is a hardware or software problem, but I have a newly built computer and experienced some strange shutdown problems. When I shut down the computer it hangs for a couple of seconds before shutting down. It sounds like the secondary HDD start up, shuts down, starts up and shuts down again before the computer shuts down itself. This always gives me a critical warning in event viewer saying that the PC wasn't shut down properly.

Sometimes it won't shut down at all, and I have to use the power button on the case. The LED code on the motherboard always shows "D4" when computer won't shut down, which means "PCI allocation error - out of resources". HDD also makes power down/up noises. This problem I have had all since I built the computer, but after I did a clean install of Windows with diskpart, it happened that the PC would randomly shut down or enter hibernation mode with LED code "D3", which means "some of the architectural protocols are not available".

However, if I turn off "fast startup" I experience none of these problems. It happens that the PC won't shut down, just much, much more rarely. When that happens LED code shows "D5" which means "no space for legacy option ROM initialization."
What I find strange is that these codes describe problems that doesn't seem to have anything in common, but the LED codes are only from D3 to D5, which are right after eac... Read more

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==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

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Hi, can anyone help me?
I have a shutdown problem with my Toshiba Tecra M5 laptop, running XP Pro, fully updated. The problem arose recently but I am unable to tie it in with any particular installation or software, there are many applications on this machine, including Symantec Antivirus Corporate 10.1. Windows Device Manager indicates no hardware problems.

If the machine has been used for anything more than the minimal of work, it hangs when switching off. Windows gets to the blue screen "Windows is shutting down" and hangs forever - or until I press the power button for five seconds to execute a BIOS switch-off. Whilst this doesn't appear to be doing any harm, it isn't right. This may happen when the machine is cold or when hot, it isn't temperature related.

I have activated and examined the Event viewer and in the Application section, the one common factor is a warning shown as coming
from "userenv", event 1517 from user "System". There are no other errors shown in this log. I have trawled Microsoft's help files
and I was directed to a page "User Profile Hive Cleanup Service" and have run UPHClean-Setup.msi but to my dismay, this hasn't cured the problem.

I'm now thinking that the problem may be associated with Toshiba drivers or a conflict somewhere.
Can anyone offer any help or point me in the right direction as to which application, or whatever, might be doing this? It's irritating.


Thanks.


RichardG

Answer:Tecra M5 hangs during the shutdown process

I have same problem like yours + problems with waking up from stand by?? Do you also can't wake it up??
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=17017

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Anyone know if there is a way to execute a process before shutdown or reboot, when just selecting shutdown or reboot in Windows?I need to do the opposite of the Startup feature in which you can populate a tasks in the startup folder to run at start up. I need processes to run right before shutdown or reboot.Thanks,Dave

Answer:Execute process before shutdown or reboot???

A batch file comes to mind. Have a read here

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We recently ordered 6 new T61's 6460-08U, running XP Pro.  Out of the box builds on these machines contained so many unwanted items we decided to put our own image on them.  The first couple of times you do a restart the machines will shutdown within 30 seconds.  After the fourth or fifth restart that time jumps to over 2 minutes.  I have searched all over for an answer but I have only found people with the same problem with no solutions.  If anyone has found a way to shorten this process please let me know.  I spoke with Lenovo Tech Support and their answer was "This may just be a limitation of the machine" I do not buy that.

Answer:T61 Extremely Slow Shutdown Process

Hello, please try  MS User Hive Clean Up Service KB 837115, to download at MS support page.

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I have a Dell Dimension 3GHz/3GHz Dual CPU with 1 gig RAM and a few other bells and whistles, the computer is approximately one year old. For a few months now I've noticed extremely drawn out shutdowns. After clicking Shutdown from the start menu, I notice a few applications closing, the hard drive is active, and then nothing. The application bar and desktop are still active, I can open applications...it's like the shutdown process was paused. Then I'll walk away and come back ten minutes later and its finally rebooting. This is extremely inconvenient for me whenever I update certain programs that require reboot. I take pretty good care of this PC, making sure my norton definitions and other symantec software is up to date, I run Spybot and Adaware regularly, and clean out old files often. Anyone have a good place to start on solving this issue? Thanks in advanceOn an afterthought, I ran HijackThis and here is the log, if it is of any help or if someone notices something that shouldn't be there, your help is welcome.Logfile of HijackThis v1.99.1Scan saved at 2:31:48 PM, on 8/6/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:&... Read more

Answer:Extremely Slow Shutdown Process

This will probably get moved to the HiJack Forum but for what its worth here's an excellent shutdown troubleshooter:http://www.aumha.org/win5/a/shtdwnxp.htmYou should also look in Event Viewer for clues:Start>Run>eventvwr.msc [enter]

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My computer has a problem, the problem is that after having tried to turn my computer off, and turning it on again later on - My computer starts the shutdown process, much like the one you can do with command prompt, where as a box opens up and in x amount of times it will shut down. Right after the 'Welcome' blue screen, It starts the 1 minute count down, my desktop not fully loaded, cannot do anything... I can't do Safe mode because when i try, a hole load of text pops up on the blank screen... At some point asking me if i want to cancel something like 'STDP.exe' by pressing exit.
How do i get to my desktop or stop the shutdown process.

A quick note: It tells me that it wants to shutdown the computer because of a status failure with a certain program...
Edit: Safemode works. But the same thing happens as when windows starts normally - the shutdown process. telling me that servces.exe or something like that is corrupted/ or has some problem.
Help? Thanks.
 

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Can some one please help with this. I've been trying to get an answer on the web for past 3 weeks and there is no patch or anything that I can find to fix this problem. Here is my HJT log.

Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:43 AM, on 1/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\iQmetrix\RetailiQ\Update\IQ.Enterprise.Update.WindowsService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Palm, Inc\novacom\x86\novacomd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie... Read more

Answer:Dcom server process shutdown

it's been 10 days I never got a respond, can anyone help please?
 

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Thanks to those to responded to my query. With your advice, I've now uninstalled Norton Ghost - and the problem has gone away, my machine now shuts down, goes into standy and hibernates correctly and wakes up again correctly. The next question to be investigated is why this should happen with Ghost and this is something I intend to take up with Norton. If I come up with answer, I'll post again. Cheers

Answer:Tecra M5 hangs during the shutdown process

Hello Grant

I appreciate you have inform other forum users why the problem was there. I have used Norton Ghost before and I have never had any problems. It is really hard to believe that Norton Ghost application can be responsible for that but like you can see everything is possible.

Can you please tell me which Norton Ghost version you have used?

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Hi guys

my system is windows XP I dont know whats wrong with my computer everytime i turn it on after about 60 secs it flashes up with a system shutdown message which says:

'The system is shutting down please save all work and log off this shutdown was initiated by NT AUTHORITY/SYSTEM

time before shut down 0:55 secs

Windows must now reboot because DCOM Server Process server terminated unexpectedly'

and reboots the computer? ive managed to turnoff the countdown by using 'shutdown -a' command and i can use the internet which has led me to this forum

I posted in the Windows XP section and they redirected me to here can anyone please please help!

my HijackThis reads like this:

Logfile of HijackThis v1.99.1
Scan saved at 23:29:22, on 09/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\M... Read more

Answer:Please help - DCOM Server Process shutdown?

any help please!!

thanks!
 

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there is a ncsst_protocol_manager process not responding while shutdown almost half the time. it was worse before i used spybot sd and scanned, its just lessened the amount of times it is failing to respond during shut down..its this a legit process or not cause ive googled it and nothing has come up.
 

Answer:Solved: process not responding on shutdown

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good day to all, please help with my problem in regarding, reformatting my hard disk in ACER travelmate laptop,..this is the scenario, when i try to reformat the hard disk, the system shutdown automatically, it reaches 10%,..15%..the last is 32%...so then i plan to defrag it first so that it fixed some bad sectors on it ,,,so then after defragmentation , still the problem persist, so then i came here that maybe someone knows how to fix this error......thanks in advance..

Answer:computer shutdown during reformat process

Welcome to ComputerHope.What drive are you trying to format?

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Hi Everyone
I recently did a System Restore on a Windows 7 Pro 64 bit system to correct a strange problem I was having with IE. It seems to have solved the problem, but now Process Explorer is displaying the messages in the screen shot below, and I'm not sure why. The computer is functioning fine, in fact, since the System Restore it is running like new. Is this something I need to worry about? The computer is a pretty old Dell Optiplex 760 with a 3.0GHz CoreII Duo CPU, a 140GB harddrive, with integrated graphics. I'm not sure what other info might be pertinent

Answer:"Error opening process" message in Process Explorer

Sorry everyone, I found the answer in another post. Ran Process Explorer as Admin, and the messages disappeared. Thanks for being here

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My Asrock X99 OC Formula uses Asmedia 1074 USB hubs to add USB3 ports. (These aren't USB3 controllers; they're simply hubs.) I believe that these include the USB3 front panel ports.

I think that I have a problem with those. My Seagate external USB3 backup drive, for example, only works if plugged into one of the rear panel USB3 ports. (Some of those are also off the Asmedia hubs. I haven't verified that the ports that work are the Intel ones.) USB3 flash drives work with the front panel USB3 ports, but at about the same data rate as the USB2 ones.

I think that the drivers that show up in Device Manager for the hubs are "Generic Superspeed USB Hub" ones. They have a device ID of USB\VID_174C&PID_3074.

Are there better drivers for the Asmedia hubs? All that I've found so far are for controllers like their 1042 ones. Not hubs.

This isn't a life-altering issue, but it'd be convenient if the front panel USB3 ports worked as well as the ones in the I/O panel.

Thanks for any advice.

Answer:Asmedia 1074 USB hub drivers

No clues after 22 hours?

C'est la vie.

Happy 2016, all.

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What's new in the latest version ?
Version 5.2.0.1074 - November 25, 2014
Fix: Cleanup ? unable to clean up recycle bin
Add: Improve performance when installed with other anti-virus software

Changelog: http://www.360totalsecurity.com/version.html

http://www.360totalsecurity.com/en/download/101
 

Answer:360 Total Security 5.2.0.1074

Installed....Thank's
 

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My Asrock X99 OC Formula uses Asmedia 1074 USB hubs to add USB3 ports. (These aren't USB3 controllers; they're simply hubs.) I believe that these include the USB3 front panel ports.

I think that I have a problem with those. My Seagate external USB3 backup drive, for example, only works if plugged into one of the rear panel USB3 ports. (Some of those are also off the Asmedia hubs. I haven't verified that the ports that work are the Intel ones.) USB3 flash drives work with the front panel USB3 ports, but at about the same data rate as the USB2 ones.

I think that the drivers that show up in Device Manager for the hubs are "Generic Superspeed USB Hub" ones. They have a device ID of USB\VID_174C&PID_3074.

Are there better drivers for the Asmedia hubs? All that I've found so far are for controllers like their 1042 ones. Not hubs.

This isn't a life-altering issue, but it'd be convenient if the front panel USB3 ports worked as well as the ones in the I/O panel.

Thanks for any advice.

Answer:Asmedia 1074 USB hub drivers

No clues after 22 hours?

C'est la vie.

Happy 2016, all.

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A new product update has been released with the following details:

Date: 01.27.2014

Affected software:

- Bitdefender Total Security
- Bitdefender Internet Security
- Bitdefender Antivirus Plus

Localization: EN;

Version: 17.25.0.1074;

Platform: x86, x64

Updates & fixes:

- Typo in Security Report;
- Improved compatibility for Bitdefender Rescue Mode;
- Integrated TrafficLight SDK 1.5.0.200;
- Autofill does not work properly for Skype/Yahoo Messenger when apps are running at startup - fixed;
- Shutdown the computer option after Custom Scan is not applied on some systems - fixed;
- Several improvements for Wallet module;
- Pop-up manager in Safepay - whitelist/blacklist;
- Bitdefender interface cannot be opened on some systems - fixed;

Size: ~35 MB

Update method: Automatically by Live Update module
Source
 

Answer:Bitdefender Version: 17.25.0.1074

Date: 02.06.2014

Affected software:

- Bitdefender Total Security
- Bitdefender Internet Security
- Bitdefender Antivirus Plus

Localization: EN;

Version: 17.25.0.1074 - no build change;

Platform: x86, x64

Updates & fixes:

Adds support for Acronis Scheduler Helper to continue anyway when Safepay is launched;
Fixed: Wallet extension not working with Google Chrome 32 and later versions;

Size: ~3 MB

Update method: Automatically by Live Update module
 

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Hello, my dell precision t3500 started showing symptoms of bad Heatsink since december 2015.  It has been restarting several times and showing "Previous shutdown due to thermal event.".  In the first few weeks it used to shutdown like twice a week. Currently i get a lot of shutdowns. I can't use my computer for 3 hours, it shuts down at least once every single hour. 
What i've done so far....(My solutions)
I rubbed off the heat sink compound between the processor and heatsink and applied new heatsink compound. This didn't help.  The computer was still shutting down due to thermal events.
I read on a forum where someone was having a shutdown problem just like me and a dell expert advised him to upgrade to the latest bios. I was running the latest bios at the instant when my computer started shutting down due to cpu excessive temperature. I tried downgrading the bios from A17 to A14, now the computer would stay for 3-5 hours without shutting down. Downgrading didn't help either.  I know that the old bios had a greater temperature threshold and that's the reason for the computer staying longer before detecting a excessive cpu temperature than in the A17 bios version. Ok, so processor upgrade/downgrade didn't help either.
i wen't out to a computer store and bought a new Heatsink for my dell precision t3500, i removed the old HeatSink and replaced it with the new one. The computer booted just fine, stayed up for 3 hour... Read more

Answer:Dell Precision T3500 Shutdown due to thermal event

What's the actual full error when the thermal event occurs?  Usually there are multiple temp sensors on a machine - does error say which one is causing thermal event?
I'd see what all temps actually are and monitor them.  What does HWMonitor or HWiNFO (Sensors window) say temps are when system is idle and under load? 
What CPU are you using?  Thermal shutdown threshold within a CPU is often around 100C, which usually is pretty hard to hit for a desktop (as opposed to a laptop). 
What heatsink compound are you using?  Is it making good contact but thinly applied?  You can check this by removing the heatsink - compound should be pressed out and thin enough to "see through it' evenly across surface.  A thick application has poor thermal properties because thermal compounds are much poorer conductors of heat (~8 W/mK) than copper (~400 W/mK) or aluminum (~200 W/mK).
I'd also check for dust/blockage on case air intakes and fans (including the PSU fan) - this can cause poor heat removal from the case and resulting heat buildup.

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Now, this is a thread I am starting just in case anyone else has run into this issue but, it looks like I have found the solution: https://www.tenforums.com/bsod-cras...-event-id-41-after-every-shutdown-bootup.html

Ok, I have had this Windows 10 install from September 2015 until now and I am not going to redo it from scratch. The error 41 would only occur when I was using Hybrid shutdown mode but never without it. Also, it was a highly random issue, sometimes, it would occur and sometimes, it would not occur for the longest time.

I have gone from a Gigabyte Z170 and i7 6700k to an FX 8300 with Asus 970 Pro Aura on this build. I now have 2 x 1TB SSD but, I was also using a 180GB Intel SSD and a Adata 480GB SSD at one point, I just cloned the Windows 10 install over each time. I tried different sata cables, different sata drivers, tried using minimal hardware and even a different keyboard.

I am now on a 2 x Sapphire Fury setup, was on a EVGA 980 Ti, used a R9 380 and even had a R9 290x before the 980 Ti. I did the proper driver cleaning without issue and tried different video drivers as well. Recently, the problem appeared to more often and a lot less random.

After applying that solution above, it appears to have been resolved. However, I will keep this thread updated just in case.

Note: To those who want to just bash windows, DON'T! THis is meant to help people who may be running into this problem like I was for the longest time. It was only in the install of Window... Read more

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