Computer Support Forum

My DVD-Rom doesn't work properly

Question: My DVD-Rom doesn't work properly

Well I only noticed this now, when I tried burning the Windows 10 ISO on a DVD. The setup doesn't work, it returns an error. I also tried using Alcohol 120% to burn the image but it also fails with an error. I had a rewritable DVD lying around so I put it on my laptop, tried erasing it but that also fails.

Basically the only thing I can do with the laptops DVD-Rom/burner is reading CDs/DVDs and nothing else. This didn't happen before? I'm really bummed, as I don't know what could be causing this issue. Any help is greatly appreciated!

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Preferred Solution: My DVD-Rom doesn't work properly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I have no idea what my sister and her friends were doing on the comp for a couple of days that i decided not to use it, but now:

- a few programs take forever to load or don't load at all, but they do show up under the processes tab in the task manager
- after pressing Ctrl Alt Del, the task manager icon appears in the system tray, but the thing only shows up a minute later
- my system recovery is "not able to protect my computer," and restarting does nothing
- actually, when restarting or shutting down Windows, it stops at where it only shows my desktop background and cursor [which is still able to move] and nothing else after that, so i have to hold the power button and force it to shut off
- when I right click the desktop and click on "Properties..." [or something similar to this action] it doesn't show up at all, and whenever I try to open any application after that, they don't even load at all either

Things i've tried to get rid of these problems:
- Virus scan with avast!, a couple viruses found and fixed, but nothing changed.
- disk clean up, nothing changed
- registry clean, nothing changed
- CURRENTLY defragging my C drive, hope something changes..

Anyone know what the heck's going on!?
Anyone got any suggestions on what to do next?
Anything helps and would be greatly appreciated!

Answer:Apps not starting properly, sys. recov. doesn't work, can't shut down properly, etc..

no replies yet?

anyway, just stopped by to say that when shutting down, it takes forever to get to the "Saving your settings..." screen, and that's where I decided that it stops and nothing else after that.
Defragged my C drive, still no results besides the computer feeling a bit smoother-running o_o

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My Sat Pro 6100 has just been away for the usual motherboard and power board replacement with Toshiba, but now I have a strange keyboard problem.

When I turn it on, all the keys work. After a few minutes, '3' doesn't work, then 'r' fails, then '5','7','8','9','0' stop working. At this stage I can feel something getting very hot under the middle of the keyboard. A reboot and no keys work. Another reboot with an external PS2 keyboard, and the internal keyboard is still faulty (some keys work, others don't) but the external one works correctly.

Now if the pc didn't get so hot under the middle of the internal keyboard, then I would conclude that the keyboard was faulty, but for it to fail slowly and sequentially like this, and it fails the same way every day (Since the Toshiba rebuild!).

Maybe, internal keyboard controller overheating?
Does anyone know what this might be? :-(


Answer:Keyboard on Sat Pro 6100 doesn't work properly after remedial work

Right under the keyboard of your pro 6100 is the VGA graphics controller (the keyboard cable plugs into the same card). It is normal that this part becomes warm during usage.

It's strange that your problem appears after a while and not right away.

It might be just an improper reseating of the keyboard cable (it's a thin layer like a photo film-negative) that easily pops out, but... it can be something more serious, too. (Especially since you had the upgrade done where hardware had to be changed)

I would consult the service center once again and ask for instructions how to deal with this. Don't ignore it (by using an external keyboard instead of the malfunctioning internal) as it might end up into something more serious soon...



P.S. Please keep us updated on your steps

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Well I only noticed this now, when I tried burning the Windows 10 ISO on a DVD. The setup doesn't work, it returns an error. I also tried using Alcohol 120% to burn the image but it also fails with an error. I had a rewritable DVD lying around so I put it on my laptop, tried erasing it but that also fails.

Basically the only thing I can do with the laptops DVD-Rom/burner is reading CDs/DVDs and nothing else. This didn't happen before? I'm really bummed, as I don't know what could be causing this issue. Any help is greatly appreciated!

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I have an HP Compag dx2200MT, running XP Pro,SP2, comodo firewall, avast. When I use hibernate the system shuts down as it is supposed to, but then starts up again virtually immediately. only after several hours will it shut down properly. Any suggestions of what I could do to fix this problem, I don't really want to have to return my pc and be without it for weeks. Many thanks.

Answer:hibernate doesn't work properly

Are you permanently connected to the internet?If so, the PC will never hibernate because there will always be activity via your internet connection which prevents hibernation. Try disconnecting and see what happens.If this is not the case, I'll watch this thread with interest because I have a similar problem with my Dell laptop.

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I purchased a Satellite A60-772 in September of last year. Its SD-R6112 DVD-RW drive worked fine up until March 2005 sometime; though, I only used it to burn CD-R's and CD-RW's. Then around March, I used it maybe twice to burn onto DVD-RW's, using the RecordNow! software provided.

There were no problems -then-, but soon afterwards the drive refused to even detect CD-RW's and DVD-RW's. I can now only use CD-R's with it (haven't checked with DVD-R's). Since then, I've uninstalled and reinstalled it several times, and even reinstalled the OS once (i.e. Windows XP Home). I also updated the BIOS about a month ago. Still nothing.

Has -anyone- had a similar problem? And if so, do you have any idea how to resolve this?

Answer:Sat A60-772: SD-R6112 DVD-RW doesn't work properly


In my opinion the first thing that you can do is to check if the problem occurs with medias from different manufacturers. It is well known that some cheaper or unknown medias can not be readable.

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I have just bought a Qosmio F20-137 and when I set up the (DVB-T) TV Tuner I had no problems. However when I try to watch TV on Media Center it frequently stutters and loses its signal (about once every 2/3 minutes). I've tried a couple of different (DVB-T) ready aerials but the problem persists.

I thought this was due to the Freeview signal not being strong enough. However I recently bought a ?45 Freecom (DVB-T) usb for my desktop and this rarely if ever stutters or loses its signal. The USB device doesn't work on the Qosmio so I couldn't try it on that.

Does this indicate that there may be something wrong with my Laptop? Or can anyone suggest a possible solution to the problem?


[Edited by: admin on 26-Nov-05 08:32]

Answer:F20-137: TV Tuner doesn't work properly on MCE


Well, it?s a strange issue.
Did you try to watch TV via Qosmio player?
In my opinion you should check if this issue occurs with the Qosmio player.
Please check it.


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Hi there

When logging on to a service that needs extra logon Information such as supplying password etc IE9 fails.

I'm currently in France and have to use the ORANGE France wifi service.

IE8 gives me an orange logon screen -- works fine

IE9 doesn't present the option -- I just get IE cannot connect etc.

Enc screenshot for IE8


Answer:IE9 from server doesn't work properly

Did you turn off activex filtering for the website by clicking the littke bloe "no" icon?

How about trying opening it in compatibility mode (click the little "broken tag" icon to the right of the address bar.

A lot of sites are broken by default with IE9's standard setings... One of those two options almost always work for me.

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Hello i have a problem with my keyboard, some keys doesn't work, keys like the letter <i> and some numbers. Could you please help me??  i called the line support but they said to me that the warranty expired but i bougth my laptop on february 2016 using your websde and also when i check that on your websde also said i have 3 more months remainng. Thank you ps. i dont speak englsh well so i am sorry for my bad englsh 

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Hello! I have a ThinkPad T43 - 2668 - 92G, with Windows XP Professional OS.After the Lenovo System Update upgrade the ThinkVantage Fingerprint software, the fingerprint doesn't work. When execute the ThinkVantage fingerprint software, the internal error (rpnp2: no-svr(00000000fusserver)) will appears on the screen.How can I solve this problem? Best Regards.

KRITI have: ThinkPad T43 - 2668 - 92G

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Hi All

Please bear with me - I'm a newbie to this !

I have a Satellite M30 and have problems with the integrated DVD ROM S6112 drive.

It plays bought audio cd's fine and rips OK. Doesn't appear to play bought DVD's either. Cannot burn to blank CD-R's or RW's or copy any data files to it. Does not seem to recognise any kind of blank disks - clicking noise once disk is inserted.

I have had to buy an ext hard disk (non-Tosh) which works fine on all above - but it is not practical for me to carry the hard disk around in my job !!

Can anyone help pls. ?



Answer:Satellite M30: CD ROM doesn't work properly


Generally such drive issues occur because of wrong lens calibration.
In this case there is nothing to do and mostly only the drive replacement can solve the problem.
But firstly you should try to remove the drive from the device manager. After the new rebooting the OS should recognize the drive again.
You can also try to run the Troubleshooter in the drive properties.

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Hi. This problem affects my Windows Vista Home Premium SP2 computer.
Occasionally, when I log on the computer after locking it for a long time, the keyboard acts as if the Windows Key is depressed. (Pressing E opens explorer, R opens the Run dialog, U opens Accessibility Options, etc.)

This is fixed easily by entering the security dialog (Ctrl+Alt+Del). However, once I do this, the Windows Key appears to stop functioning.
Tapping it will not open the start menu (for the record, nor will Ctrl+Esc), and none of its combinations work except Winkey+L to lock.

Can someone explain to me why this happens and how to fix it?

Answer:Windows key doesn't work properly


Try another Keyboard and see if the problem is still there.

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The microphone is detected, already enabled, but no sound detected.
The microphone doesn't have a problem, because it works on other computer which are using XP.

I've done troubleshooting, but it couldn't find what the problem is.
Please help..

Answer:Microphone doesn't work properly

Please post the exact HP model number.

Do you have the correct sound driver? If you only have the generic, basic function Windows installed High Definition Audio Codec, that is not the correct driver.

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I spilled drink on it, busted. Weird. numbers and. symbol2s appear when I type.

Not paying £29 for new k1eyboard...

How d.o I fix?

btw.. Need Mac Keyboard... thus pricy

Answer:My keyboard doesn't work properly

Try this:

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after a dramatical crash of hdd I have to change with another .

I used restore system dowloaded in a usb key and everthing worked prperly except fn key that doesn't open menu with grey keys .

in eg. I can't turn-off wi-fi device . someone can help me?

thanks a lot for now .

P.S. I apologize for my poor english so that I'm asking if is possible respond esily or better in italian .

Answer:Function key doesn't work properly

May I ask you what notebook model do you have and what Windows system is currently preinstalled?

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I'm about to prepare some OEM computers and have made a simple unattend.xml-file with help from the answering file sample from WAIK, but I can't get it to work properly.

I have copied the file to the root directory of an USB drive and it seemes like the installation program is reading the file (e.g. I don't have to specify an computer name when finalizing the installation) but it's not as automated that I would like it to be. I have to choose wich Windows version to install (basic, HP etc.), the disk partitions listed in the xml-file is not automated (I have to choose wich drive to use for installation), I need to confirm the license agreement, choose date and time options.

What can be wrong? I would like a clean, working autounattend.xml-file that automatically installs and also temporarily activates the administrator account so I can install updates, drivers and such and then seal everything up with sysprep.

Can anyone help me with this?
Here's my autounattend.xml file (I've deleted the OEM info):



Answer:Autounattend.xml doesn't work properly

Hi HITData, welcome to the forums, Have a look at this Windows 7 doesn&#39;t detect autounattend.xml? It may help you

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It's my dad's computer hibernation not my dad himself although I would love that! If my dad's computer "restarts" after I used the hibernation way to shutdown his PC I always get the welcome screen.Why?I don't want it.How can I prevent the computer from doing this?I know I have a lot of questions sorry for that.Computer info:Windows XP professional SP2256MB RAM1.5GHz mono core processor.Thanks in advance Jonas.

Answer:My dad's hibernation doesn't work properly! Why? ???

Is your Dad going to be pleased your trying to make adjustents on his computer?

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My Bluetooth keyboard stopped working with just one specific laptop. (acer aspire E5-771G-76QZ)Laptop says it is paired but my keyboard his Bluetooth light lights up when pressing a button (this means it's not connected to anything).so I tried the keyboard on other devices (laptop, desktop, phone) and it works just fine.When trying to delete the keyboard from the paired devices, it "installs" it self when restarting the laptop, I even deleted my Bluetooth drivers and deleted all the files with iobit uninstaller, after restarting my laptop, Bluetooth was installed by it self again and the keyboard was "paired".ps. I can pair my phone or other Bluetooth devices without any problem with this laptop, so it looks like it's a quarrel between the laptop and the Bluetooth keyboard.

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Can anyone please tell me why my DVD-Rom can only read audio, video and data CDs but not any kind of DVD-rom. I can hear the lens moving but rather in jerks as if trying to find something and when I double click on the DVD- rom drive in my computer it shows an empty DVD with no files. Further when I check the properties for the DVD it gives an unknown file format. I have a satellite P20-S103 a very old driver (2001). PLEASE HELP. I am desperate!!!


Answer:Satellite P20 – DVD-rom doesn’t work properly


Well, it seems like the beginning of the end. Mostly such issues occur if the drive has a hardware malfunction. Maybe it?s a lens calibration problem. Usually only the drive replacement can solve such issues.
But first of all you should check if the drive removing from the device manager will help.
Please remove the drive and reboot the unit. The OS should recognize the drive again.
Check if after this replacement the drive works properly.

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Hi there
For a lot of people the ability to mount ISO's natively on a REAL (not a Virtual) Machine was a great addition to the basic functionality of Windows.

This worked really well on the preview edition of W8 (the one with the sideways fish at longon) but doesn't work properly on a few computers I've seen.

(This is also AFTER a brand new install -- so it's nothing to do with any user installed drivers / components).

It also only happens on machines that have an INTERNAL DVD drive too -- it doesn't happen on my Netbook for example which doesn't have a DVD drive - even when an external USB one is attached.

You get the message "XXXX couldn't be mounted" or "Error in mounting XXX" -- can't remember the actual error as I'm typing this on an Android smart phone -- having a delicious Breakfast in a nice old fashioned "Greasy Spoon" place --before it gets replaced by those odious trendy "Trattoria" or whatever.

The Iso does actually get mounted by windows explorer on to a "Virtual DVD device" correctly and can be "ejected" when you've finished with it but the error message that appears every time is very annoying even if it can be safely ignored.

I REALLY LIKE this feature - also great when you'v extracted say two or 3 DVD ISO's to a usb stick --then mounting the DVD ISO's and playing the movies.


Answer:One of the most useful features in W8 doesn't work properly in CP

You should post this in one of the Window 8 forums: Windows 8 Forums

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My Bluetooth keyboard stopped working with just one specific laptop. (acer aspire E5-771G-76QZ)Laptop says it is paired but my keyboard his Bluetooth light lights up when pressing a button (this means it's not connected to anything).so I tried the keyboard on other devices (laptop, desktop, phone) and it works just fine.When trying to delete the keyboard from the paired devices, it "installs" it self when restarting the laptop, I even deleted my Bluetooth drivers and deleted all the files with iobit uninstaller, after restarting my laptop, Bluetooth was installed by it self again and the keyboard was "paired".ps. I can pair my phone or other Bluetooth devices without any problem with this laptop, so it looks like it's a quarrel between the laptop and the Bluetooth keyboard.

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I have a newely built computer, a P5LD2 Asus Motherboard, 2 gigs of Corsair Memory, 3.4 Pentium D Dual-Core Processor. When ever I plug my external hard drives into a USB plug, a message reads as follows: "This USB divce can perform faster if you connect it to a Hi-Speed USB 2.0 port." Now, this motherboad indicates that the USB ports are 2.0 and I have tried all USB ports and get the same error. I have had no such error on my previous computer. Any suggestions? I have also tried to instal USB 2.0 drivers, but with Microsofts Service Pack 2, it indicates that drivers for USB 2.0 do not need to be installed and it doesn't give me the option to install them anyways.

What should I do?

Thank you!

Answer:Solved: USB 2.0 - Doesn't Seem to Work Properly

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When I hibernate my computer it just restarts up automatically again coming out of hibernation.

Answer:Hibernation doesn't work properly

Unless it's a laptop, you shouldn't be using hibernation.

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My Bluetooth keyboard stopped working with just one specific laptop. (acer aspire E5-771G-76QZ)Laptop says it is paired but my keyboard his Bluetooth light lights up when pressing a button (this means it's not connected to anything).so I tried the keyboard on other devices (laptop, desktop, phone) and it works just fine.When trying to delete the keyboard from the paired devices, it "installs" it self when restarting the laptop, I even deleted my Bluetooth drivers and deleted all the files with iobit uninstaller, after restarting my laptop, Bluetooth was installed by it self again and the keyboard was "paired".ps. I can pair my phone or other Bluetooth devices without any problem with this laptop, so it looks like it's a quarrel between the laptop and the Bluetooth keyboard.

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My friend thought he'd do me the favor of setting up my new ideacentre k-450 for me....I ended up using the recovery option...Can not enable Pokki and Lenovo Solution Center toolbars;When I first boot the pc I am taken to Start, but after almost a minute I am switched to the desktop  (properities>navigation>  When I sign in...destop instead of Start    IS   NOT   ticked )Lenovo Support app> tips & tricks can not detect my system - is this normal?  Is there any way to get recovery discs for this pc? TIA,Diane

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I have used a web site, an ils website, to communicate with others. On that site, you click the name, or 'call' button, and it calls the party with netmeeting. I have an intel PC Pro camera, and loaded an update of the intel software for the camera for Windows XP. When I did, it became the default video software, and the site no longer worked as it did. I removed the intel software and now when I hit that 'call' button I get the following pop-up:

"This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel."
When I hit the ok button, I get another that says: "Internet Explorer cannot open this helper application for callto:ils (etc). The protocol specified in this address is not valid. Make sure the address is correct and try again."

Two questoins...1. Can I create an association as it says? or 2. How can I remove netmeeting from my computer and then download it again? This is a Dell 8400 Pentium 4 with Windows XP Pro, and I don't see anything on the netmeeting website to download to XP.



Answer:Netmeeting doesn't work properly

right click on one of the files ( you may need to hold the shift key or control key at the same time ) to get an openwith menu option


then a box will come up with all the programs
find the dega program in the list
then click always use this program box
software called openexpert

netmeeting download
I have version 3.01 on my XP PC

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I updated Windows 7 64bit and it installed IE9 64bit. I used to be in IE8 64 or 32bit. I'm not sure.

When on IE9 I had so much problems with flash player. So I uninstalled the updates to IE9.

Now my IE8 doesn't fully work anymore. I updated Flash player, thinking that was the problem. Some thing with Internet Explorere (non-64bit)

I play a lot of those Facebook applications like farmville and cityville. I can get to the game ok, but any popup within the game to ask request, don't work anymore.

I am already using firefox for my other account, so I need IE working.

Answer:IE8 doesn't work properly after uninstalling updates from IE9

is there a specific error? perhaps a screenshot.

When I installed IE9 on this machine and then removed it,. the only noticeable problem I have is I get the new welcome box everytime I fire up the first session.

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My DVD-Rom does only recognize DVD?s but no CD?s!
I?d sent my notebook in to Toshiba and they installed a new DVD-ROM, but now there are these problems!

Does anyone else have this problem and can help me?

i don?t want to send it in again!

sorry for my bad english!!!

Answer:DVD-ROM SD-R2412 doesn’t work properly (Satellite Pro A40)

Hello Andre

I assume that the drive should works properly if the unit has a new one. Maybe is the problem caused by CDs that you use? First of all you must try to use original CDs or DVDs. You are not precise in your posting and you didn?t mention which kind of media you use. I can imagine that there is problem with self burned CDs.


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Hello everybody!

I got a Problem with my keyboard. If I write any text under Windows, some letters are missing, most notably if the same two letters come one after the other (really annoying if entering a password...). I have to press the keys really hard to avoid missing letters.

Under linux I do not have these problems writing texts so I assume that the Windows keyboard driver is some kind of sh...! I deinstalled the driver already and also replaced the touchpad driver with one for my Logitech mouse, but this all did not really help me...

Any suggestions?

Thanks in advance,
Alexander Roos

Answer:Keyboard doesn’t work properly on my Satellite L10-100

Hi Alexander,

Please check in your 'accessibility' options whether you have any of the items selected for use relating to your keyboard.

One of the options is designed to prevent duplicate or mutiple key depressions from registering (to help people with muscle spasm problems from constantly hitting the same key inadvertantly).

I can't think of any software problem which would cause you to have to press the keys harder than normal in order to register. Each key is a simple on/off switch so the amount of pressure is irrelevant.


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Hi Folks

Just bought a Tecra 540cdt second hand and the keyboard is a bit strange - The A key doesn't work and some of the keys seem to do odd things -SHIFT prints a question mark and the END key operates caps lock etc. I am not sure if this is a knakckered keyboard or whether same strange keyboard setup has been done. If it is a knackered keyboard will installing a replacment solve the problem???

Also, is it possible to replace the CD drive with a DVD ROM drive. From the looks of it all of the DVD drives I have come across seem to be model specific.



Answer:Tecra 540 CDT: keyboard doesn't work properly


Maybe your OS has wrong country keyboard settings.
Check it in the control panel settings. But for me it sounds more like a keyboard or keyboard controller malfunction.
Maybe also looses keyboard cable.
I'm not sure if only a new keyboard will solve the problem. I think the detailed diagnostic test is needed.
If you want to upgrade your notebook with the DVD drive so you have to check firstly if it's supported and compatible. If you install not compatible drive so you will get a IDE error and the BIOS will not recognize the drive.

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Any ideas what could be wrong?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:38:40, on 13/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Logitech\G-series Software\LGDCore.exe
C:\Program Files\Logitech\G-series Software\LCDMon.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDCountdown\LCDCountdown.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDPop3\LCDPOP3.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDMedia.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDClock.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Fi... Read more

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My laptop is being a pill.

About a week ago, I tried to disable hiberation so that it could finish a defrag session without stopping in the middle. (It's set to defrag once a week at 1 am and I don't see how it ever can if it hibernates when I close the lid.) It desperately needed some clean-up, so I spent an entire day checking for viruses, malware, defragging, running CCleaner, etc. Sped it up and fixed a whole lot but in the process, I messed up some settings, apparently. Ever since I did that maintenance, when it goes into hibernation, the keyboard and mouse will NOT wake it up. The power button wakes it, sometimes, but the power button in this computer is tiny, doesn't stick up very far and it a pain for me to press. I want the mouse/keyboard to do the job again so I can save my fingernail. (Why did HP think it needed to be soooo freakin' tiny anyway? LOL! Yet another reason my next laptop will be a Del.)

I've been all over the internet looking for answers...the official Windows help pages were somewhat helpful but I'm still missing something. Yes, in the properties, it's set to allow both the mouse and keyboard to "wake" the computer but neither will do it. The help pages say to contact the manufacturer if only the power button "wakes" up a system. Weird.

This is what I want and no necessarily in this order:

1. If I close the lid, I'd like a user password prompt. (There isn't one now, as I somehow disabled it when trying get the compu... Read more

Answer:Hibernation woes, doesn't work properly

Three days later and 49 views, no one has any suggestions for me?

Please help.

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I have an equium A80. I bought an adaptor to enable me to use a graphics tablet on the usb ports. The adaptor gives a ps2 keyboard and ps2 mouse socket.

The adptor is recognised by windows and shown in the hardware list. It also shows the mouse connected to it as present. But, the problem is there is no movement from the mouse whatsoever and the ps2 keyboard wont work either.

Any ideas?

Answer:Equium A80: PS2/USB adaptor doesn't work properly


I have never used such adaptors and I can?t give you a solution but I can only speculate about this issue.
I think you should check in the control panel the mouse options. There you can also configure the settings. This is possible with the USB mouse but I don?t know if it?s possible with the USB-PS2 adapter. However, you can check it.

I can remember, a friend of mine has tried to use the PS2 keyboard on the desktop PC.
He bought a USB->PS2 adapter but it didn?t work.
The technician had said that there could be a IRQ issue.

Well, you can also try to go to the device manager and select the ?mice and other pointing devices? area.
If there are listed more mouse devices so I would recommend disabling it and enabled only the PS/2 compatible mouse.
Try to do the same with PS/2 keyboard.

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I have a Win7 laptop connected via a WRT54G2 wireless router to an XP SP3 desktop. Both the laptop and desktop can see shared resources and both can connected to the internet.

In the Laptop's Network and Sharing Center, however, things are not correct. The Laptop has two connections to the router, lan and wireless. The lan's connection appears OK, but I cannot generate a map. I get "Windows cannot discover any computer or device." The wireless network is public. I don't know why and I don't know how to change it. Also, when I try to create a new network connection, the laptop sees only a WRT160N router (which I don't have; perhaps I did a while ago, when the laptop ran Vista). No place to add a new one.

I have Cisco's Network Magic and it can correct see everything, including the right router.


Answer:Network and Sharing Doesn't work properly

Additionally, the Win7's connection to the XP's shared resources disappear from time to time. Now, they are not there. I literally didn't do anything. (This is my second Linksys router.)

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I have Lenovo G50-80 (80E5) Laptop with Intel® Core? i3-5005U Processor (2.00 GHz) Processer,My laptop Have 4 GB Ram and 1 TB Hard disk (Windows 7 32bit OS).My Laptop touchpad work fine when used on the bettery, but when i plugged in charger touchpad was not working properly and mouse working perfect, when i unplug my charger mouse and touchpad work proprely. I trid to reinstall touchpad driver many time from Lenovo and synptics website but problem was not solvedi have no other power supply to try.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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I have run into a frustrating problem with my computer, I hope you can help:

After a failed installation of software (installer failed to edit the registry because some components were being used by other programs), I reboot the computer. After the reboot windows logon suddenly asked for a password, which never existed.

My account name is "user" and I have no password, so I simply pressed enter and Windows logged on.

The first thing I noticed was the fact that my network connections were gone, and so I am communicating with this forum through a different computer.

I decided to simply use System Restore to see if that would fix the problem. I am generally very organized, and before every software that I install, or any changes I make, I create a restore point. However, when I went to select a restore point, none were there! All the restore points I have created were gone except for one "System Checkpoint", which was created a minute before I rebooted the computer after the failed installation. Trying to restore to that point also fails. I have disabled Norton 360 before the restore, but the problem persists.

I have checked my memory settings for system restore, and it is set to maximum, 12%, 9600 MB. I don't realy know what System Restore stores in that dedicated space, but I don't think that thats the problem.

I know how to fix the winlogon password issue, but I will still be left with no network connections and the dilema of the Syste... Read more

Answer:Solved: After Logon XP Doesn't Work Properly


I managed to solve this problem, by merging my registry backup with the current backup that was giving the problems, and this instantly solved the problem.

After completing a scan with Norton, (which I had disabled as I was installing the program, as I always do to avoid problems...irony..) I found a Trojan and a bunch of programs that looked innocent. The culprit was an infected version of WinRAR, that program edited the registry.

The moment I completed the scan with Norton, it immediatly pointed and quarantined the version of WinRAR as well as finding the Trojan.

Anyway the problem is solved, and from now on I will never disable Norton or any anti-virus while installing programs!


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I run a Lottery syndicate and have all the Saturday draw history from the start, (Nov 1994). We don?t do the Wednesday draw.I have a spreadsheet which checks the numbers weekly on one worksheet and automatically updates another worksheet which shows the frequency of the numbers drawn. Works fine.I have now today tried to run a frequency check on the EuroMillions draw. I downloaded the Draw History from Camelot and imported it into Excel.When I apply the Function =COUNTIF($b$5:$f$210,m1) it returns drawn numbers 1 to 4 as 0 (zero). I have physically counted each of these numbers and 1 has been drawn 28 times, 2 = 14, 3 = 27 and 4 = 19.The range b5:f210 contain the 5 main drawn numbers. Column M contains the ball numbers 1 to 50.All numbers from 5 to 50 have a frequency number.This is the same Function I am using in the Lottery spreadsheet, except of course, the range is bigger and there are only 49 numbers to be drawn.Also, column A contains the Drawn Date which is in the format yyyy-mm-dd and I have tried to change it to dd-mm-yyyy but it doesn?t like it.Any help appreciated, thanks.

Answer:Excel Function doesn't work properly

Sorry Guys. False alarm on the Function.I looked hard and long at it again just to make sure I have typed it all in correctly. I made a mistake. It should have been m5 at the end and not m1. That bit has now been rectified but I would still like to know how to re-format the date.Thanks.

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Hiya all

I'm hoping someone can help me. I have had to replace my TS-L802A drive with another of the same model, except that when I replaced the drive I have problems booting from CD and the laptop (Qosmio G30) rejects it by saying CD-ROM error on startup.

I managed to install the operating system from a flash drive and it works fine except for the cd rom side of things. Do I need to flash the drive in order for the laptop to recognise it? If so how do I go about doing this. I'm thinking that the chipset for the optical drive is set as slave or something and not master.

Please help!

Answer:Qosmio G30 - New CD/DVD drive doesn't work properly


That?s strange buddy, normally the same drive should work properly in the notebook. In worst case the drive is faulty and so you should ask the computer shop for a replacement drive.

But one question: Is the drive recognized properly in BIOS?

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I have a usb flight joystick Ucom UC-FJ77. It was ok when i plugged in the computer, but after one flight it did not work properly. I test it on Microsoft FSX. When i go to the game joystick settings, i test it and it didn't work properli. Without any touching the joypad, on the computer the test panel, was going crazy and it was going left up to the corner and down right to the corner.
After the flight i installed his original drivers and from then it doesn't work like it should be!
Any advice you can give me?
Thanks, Alex

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When i insert an SD card into the reader on my Tecra M4, the green light flashes but nothing else happens.

The card is definatly SD and not MMC, it can be read in my PDA and the reader shows as operating in device manager.

I have the most current BIOS (1.30) and cannot find any other problems with the M4.

Does anybody have any ideas?

Thanks in advance

Answer:SD reader on Tecra M4 doesn’t work properly

My a3 has a software installed by default which deals with SD cards.You did not mention if this is installed in your unit.Perhaps this will solve your problem?
I don't have an SD card to test but I did try the mmc of my mobile phone on my tecra and it read the contents no problem.

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Good Morning.

First of all excuse me for my English, but I am Italian.

I am tryng to install Norton Goback Personal Edition, but I have some problems.

Untill two weeks ago I couldn't use this software because of a Linux Installation of my disk. Recently i have bought a new and larger disk that I have installed as the master one, installing the older one as slave. Then I have copied all the partition except the ext2 partition on the new disk. Now on my primary disk i have 3 primary partitions (Win 98 on fat32, Win2000 on NTFS5 and another NTFS5 partition) and an extended one which contains 4 other partitions (3 with FAT32 filesystem and one with NTFS5 filessystem).

Now let's talk with my problem: when I install Goback with the proper dual-boot installation method, Goback tells me that there are unsupported partitions on my primary disk: the installations finishes without problems, but Goback protects every partition exept the ones containing the operative systems: obviously this renders Goback totally useless for me.

I can't uderstand where is the problem: all the partitions on primary disk are FAT32 or NTFS5, which should be totally supported, but Goback doensn't agree. The disk is a Maxtor Diamond Plus 9 whith an 80 GB size. I know I could repartition and reformat the drive, but I would take a lot of time and I would prefer to avoid it, if possible.

Has anyone ever had a similar problem before? Is there any solution?

Thank you in advance and good... Read more

Answer:Norton Goback doesn' work properly.

i would change the slave to master and master to slave.

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I am not sure if anyone has experienced same thing, but it is very weird to me.

I am using a Lenovo T43 laptop, and recently my both Ctrl buttons are not working properly.When I am at the desktop interface and hit the Ctrl button, my desktop will refresh. It seems that it shut down the explorer.exe and restart it.

And if I have a file explorer window opened and hit Ctrl button, the window will be closed immediately, so I can't use ctrl+c or ctrl+v to copy and paste in the file explorer. It is really annoying.

Can anyone help me on this issue? Thanks!

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Recently, Internet Explorer has been acting up. All it does is just sit there and do nothing when I enter in URLs. This didn't matter much to me except one thing: Windows Update. I could not go to the site to update Windows. I believe the problem is due to spyware or hijacking. Any help would be greatly appreciated.

Answer:Internet Explorer doesn't work properly

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis


And note: you never finished following up on your previous thread here:

Is this the same PC? If so, did you complete what was given to you.

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Hello Community, when I create a deployment Task on iMC PLAT 7.2(E0403P04) with the Deployment Guide and then under Deploy Device Configuration, select the affected Devices and appropiate Template with the Variable ${ipnr} .Exactly an CLI Script with conf tint vlan 4ip address ${ipnr} But when the Task is running, it only fills in(vlan-4)#ip address   Why didnt the Script fill in the Variable ${ipnr} as descripted in the documentation - could someone help me on that issue best regards team-ntk    

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i recently bought an external harddrive and whenever i plug it into a USB slot it says

'A High-Speed USB device plugged into a non-high speed USB hub'

i am guessing i need to downlaod a host controller driver but i cant seem to find one ne where ne on have an idea what i can do.

it is a Equium A60

ne info would be appreciated cheers

Answer:Equium A60: USB port doesn`t work properly

Hello SK

I found an interesting article about USB High Speed Technology.
Please take a look on this site:


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hi, on my Toshiba Equium A60 the CD/DVD drive is really funny! It will load and play DVD's fine. Music CD's will work for a few songs and then will start to skip. And Game CD's will either not load at all and say there is no disk in the drive or will load and start to install but then freeze part way thought the installiantion! Please any1 can you help me! I am really stuck and I need this is work!!

Answer:Equium A60 CD/DVD Drive doesn’t work properly

Hi Liam

the way an optical drive reads DVD's and CD's differ. This means that like in your case, the drive can handle one mediatype fine and the other not so fine or not at all. So my guess is that yor drive is defective and you need to get the computer to service.



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I can only copy and paste within documents by using manual keystrokes after clicking the mouse somewhere on the page. Will it help to reinstall my Microsoft Office Home and Student 2007 edition?  Is it a mouse or driver problem.  What do you think?

Answer:Copy & Paste doesn't work properly

Sounds like you might be trying to copy/paste a protected page where copy/paste is disabled for right-click menu top copy/paste. You might be stuck to the keystroke method. Do other web pages not associated with the one giving you this trouble have no issues?

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Hi, I just got my new T410s including the WWAN 3g adapter.I insert my 3G sim card (I have data enabled and use it with external modem) but it doesn't work with the internal. I can see the picture of the antenna the Lenovo application and the "orange" cellular recognized, but still in the list of providers it doesn't show any provider in Israel and say Error 72. Can you please advise? Thanks 


Go to Solution.

Answer:WWAN doesn't work properly on my new T410s

I'm guessing you are located in Israel?

Did you buy this machine in Israel, or did you have it imported from elsewhere?

It could be that the WWAN card used does not support your provider. You have to make sure the card supports the standard used by your carrier before purchase, did you look into this?

I would call Lenovo Support in your area, as this is specific information that you need to confirm.

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I have a Satellite SM-30. I am able to receive files from other computers (through infrared transfering) but when I try to send files it says "WIRELESS CONNECTION ERROR. NON VALID DATA WHEN TRYING TO TRANSFER THE FILE." Both computers recognize each other, but I can't send any file. The other computer has an older Window OS. (dont know if that has something to do with the problem)

Answer:Satellite M-30: Infrared doesn’t work properly


Sorry but I have never hear about this error. Usually there should not be any problem. The only thing can be that you want to send the file that can be already in use and can not be removed to other unit.

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I have a Samsung R580 laptop and the trackpad button doesn't work quite right. The button is a single piece button. The right clicking works just fine, but when I try to left click, it doesn't always work. I'll have to press really hard to get it to work. This has only started the last couple of weeks. I know that I probably shouldn't, but I take a thin knife and stick it in the crack surrounding the button and slide it back and forth a few times. This seems to fix the button momentarily, but only for a few seconds. After which, it goes right back to hardly working. I have no idea of what's wrong. I can use a mouse, but it's much more convienient to use the trackpad button. I can also use the trackpad it's self to tap which will do the same thing as clicking the button, but I keep clicking things I don't want to. Any ideas ? I don't know that the keyboard being dirty is causing it, as every other button works perfectly.

Answer:Trackpad Button Doesn't Work Properly

It sounds like you might actually need a trackpad repair or replacement. Are you still under warranty?

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My numlock doesn't work properly from a long time ago. I just upgrade to Win 10 with a hope that is gonna be ok, but is working the same like on Win 7. The problem is that when the numlock is on the keyes that works are 1,2 and 9 and while numlock is on some of the letters from the main keyboard are working like 1 or 2. When the numlock is off, the main keyboard is working ok and the numpad is working like arrows.On linux there is no problem with the numlock, thats why I marked the problem like software.Thanks in advance if someone have solution for the problem.

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Hello there, In my Lenovo y50-70 laptop, I had a replacement of touchpad and after that new touchpad doesn't work properly, all features don't work. In the new replacement I can't scroll down or up with 2 fingers etc. such features aren't working please find a solution for me.

Anil SheoranOnlyHax

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Hey guys, I'm using Windows XP and need to enlarge my desktop icons, I right click, choose appearance then effects and tick "Use large icons" and they change as they should but when I log off/ turn off my computer they revert to their 32x32 images, can anyone tell me why this is happening and how to fix it? Thanks.Here are some screensBefore:After:

Answer:"use Large Icons" Doesn't Work Properly.

Read thisThat should help youMark

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Hi All,

I am not sure if this is the right forum to post this question. If it isn't please guide me to the correct one.

I am using WritePrinter (Win32 API) to write RAW data to printer. For testing I am just writing a constant string (actually I want to print a PDF). Everything goes fine, but the printing doesn't happen at all. The print queue shows the job with status "Printing" and it doesn't change. The spoolsv.exe will then take up 98% of the CPU usage.

Below is my code. Can please somebody help me out..


#include "stdafx.h"

#pragma hdrstop

#include <iostream>
#include <sstream>
#include <string>
#include <vector>
#include <fstream>
#include <windows.h>
#include <stdlib.h>
#include <conio.h>
#include <stdio.h>

#include <winspool.h>
int _tmain(int argc, _TCHAR* argv[])

int i;
char *szPrinterName ="doPDFv7";
DWORD dwJobHandle, dwJobInfo2Len, dwJobNumber, dwBytesWritten;
char cDocInfo1[ 10*1024 ] = {0}, cJobInfo2[ 10*1024 ] = {0};
char szHelloWorld[] = "Hello World!\f";

HANDLE hPrinter;
PRINTER_DEFAULTS sPrinterDefaults = {0};
DOC_INFO_1 psDocInfo1 = {0};
JOB_INFO_2 *psJobInfo2;

sPrinterDefaults.DesiredAccess = PRINTER_ACCESS_ADMINISTER;

// Open the Printer
if ( ! OpenPrinter( szPrinterName, &hPrinter, &sPrinterDefault... Read more

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Hello to all,
I'm going to install Win XP on my computer (I had win 7 but had some problem with installing the HP printer on it and so I decide to install XP because that printer seems to be installed properly on XP). Now When I put the XP CD on the CD driver, it says press a ker to boot from CD and I press the Enter key, (now the keyboard works) after that, within installation time when that I should press Enter to install XP, this time the keyboard doesn't work. My guess is that the ps/2 port of the case has problem (it's old and somewhat has been broad). Now what is the solution in your point of view please?

My system manufacturer is "ECS" and the system model is "945pl-A".

PS: there are two black & white screens which mobo shows: First screen shows the amount of RAM, the model of CPU the IDEs and info like these which is common for first screen. But the here when I want to enter to BIOS by pressing Del key, it seems that keyboard doesn't work so it doesn't go to bios. The second black & white screen shows fewer info and it says "Press shift-F10 to configure) and when I press these two I can to enter to an environment that seems to not be the BIOS, the keyboard here WORKS!!! It has very few options! And apparently doesn't have options of manipulating the keyboard settings.

Answer:The ps/2 port of the motherboard doesn't work properly

No idea!!?

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help I have an issue were my liquid cooling turns on, however only starts pumping until my computer shuts its self off (from heat) several times. i really dont wanna damage my cpu to much and i dont know whether their is a way to fix the issue or simply buy a new cooling system. I also noticed that its been taking alot more (restarts) lately. It started at 1-4 but now it could take as much as ten.

Answer:Liquid cooling doesn't work properly

Air locks or bad thermal paste is my guess

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Hi,i purchased a T61 about a year ago and now i have a problem with the ö - key. It doesn't respond at once and i have to hit it rather hard before i get the character. i never spilled any liquid over the keyboard, so i have no idea where that comes from. is there a way to clean the keyboard, especially under the keys? i.e. can i just remove a key just as on normal keyboards without destroying the keyboard? Thanks for your help! julius

Answer:Problem with keyboard - key doesn't work properly

you can take te key off, by gently pulling on it. Do you have warranty still?? If you do then if the cleaning don't work, you can call up the warranty department and see whether they can replace the keyboard for you. 

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Hi all, great site

So, here's the problem.
Whenever I open the "internet options" in the control panel and lets say delete cookies or files and then try to click "ok" nothing's happening. I get the clock and nothing's changing after hours . The window freezes and after a while it says "not responding".

What do I do?!

Answer:internet options doesn't work properly

Background please, Operating system?, computer brand and model?, had any virus or malware lately?
If you havent ran a scan, I suggest going to and download Malwarebytes free and run it.

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I have a Qosmio F10, the TV Function has never worked properly when trying to watch TV in the Media centre Mode, only when switched on without goint through windows.

I have connected the aerial to a loft aerial which provides a perfect signal for other Televisions.

When I go to settings it always comes up no signal found any ideas?

Answer:Qosmio F10: TV function doesn't work properly in the MCE


Please check your TV tuner driver version.
On the Toshiba driver download page I have found a new driver version.
I recommend to download it and to install it.

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I know, it is a very old Notebook, but i have a big problem, maybe someone of you can help me. I have bought the notebook only for wrighting reports. But the main problem is, when i try to write for example following sentence:

i have learn much about ....

the Notebook makes following:

i haive leairn muwech aibouwet

(In Word or the text program of Windows)

It is Windows 95 installed, i have tried to take an other keyboard driver, it only helpes for a while, after the next booting, the same problem is existing :(
Now it is so far,that the change of the driver has no more effect.

To Format the Windows 95 is not possible, cause the notebook makes "formait" :( And Linux is not Solution for me...

What can be the problem? What can i do? Has somebody else a driver or anything else what i can install to solve the problem?

In hope to find a Solution

Answer:Keyboard doesn't work properly on my old Satellite Pro 420

Hi Nadine,

From what you have descibed, it seems as if the problem is with the keyboard itself and not with the drivers themsleves. Is it possible that there is something trapped under some of the keys, maybe a small fragment of something, especially under the "e" and "w" keys? Maybe also some liquid has been spilled on the keyboard causing the laptop to believe that sometimes these keys are pressed when they are not.

I would try cleaning under all of the keys, you may need to remove the keyboard to do this. Remove the power adapter and battery before any cleaning to prevent damage to the laptop. You should be able to find instructions for removing the keyboard in the owners manual.

Good luck and let us know how you get on!


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I realise this subject has just about been done to death, e.g. by Lithium on 07-06-2011, but I just have to let off steam somehow - it really doesn't seem to work! Let me explain.

I recently acquired an HP Pavilion dv7 laptop computer, with Windows 7 64-bit Home Premium pre-installed. While I was excitedly making my first investigations of Windows 7, I created another partition, labelled A:, and moved all my documents to it from C:, using the Location tab of My Documents Properties. I do this in order to have data in a different partition from the system files, in case the OS partition gets trashed for any reason.

Eventually, I needed to find a file which I knew existed amongst a certain group of folders. I was astonished when Search failed to find it, and I eventually had to track it down by hand. Since then I have established that Search will not find any files on my A: partition, no matter what folders I specify in the Included Locations on the Indexing Options dialog box. Indeed, if I select Advanced, to go to where I can force a Rebuild of the index, when I come out again Indexing Options will remove any additions I made to the search locations, and reinstate the original (not very useful now) defaults of Start Menu and Users. Even if I do a search from Windows Explorer while sitting in a folder on A: just above where I know a specific file is, Search will fail to find that file.

I have looked through stacks of forums and other help sources givi... Read more

Answer:Windows 7 Search Doesn’t Work Properly – Yet Again!

Forget Windows Search... just use the Everything Search Engine instead...

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I'm working on a friends computer right now.I am having trouble with the dhcp service.At first I wasn't able to get the internet to work, but then I found that the dhcp service was not started.I started the service and the internet works just fine, however; whenever the computer starts the service does not start back up . It IS in the Automatic position. I have to go the service section and start the service manually for it to work.There was a small trojan on the computer.Sense then I have installed AWG, Ad-aware, spybot . I have scanned and cleaned everything. I also have erased a ton of un-used progrags, cleaned history, temp files, checked on downloaded program files and everything checks out. As well I have done a manual check of almost all windows folders/ program foldersI also have took off all start up items on msconfig as well a defrag.The computer appears to be completely fine, though the dhcp service is not working properly.There is one other issue too, Windows update does not work too. I get a internet time out connection. Both on firefox and ie. All other websites work.

Answer:DHCP service doesn't work properly

If after using HijackThis or cleaning out infections, connection is lost.How to configure TCP/IP configure TCP/IP, follow these steps:1. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.2. Right-click the network connection that you want to configure, and then click Properties.3. On the General tab (for a local area connection), or the Networking tab (for all other connections), click Internet Protocol (TCP/IP), and then click Properties.4. If you want to obtain DNS server addresses from a DHCP server, click Obtain DNS server address automatically.Also,Right click Local Area Connection > Repair.

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Yesterday I tried to start my computer like I do any other day, but today when I started it, I couldn't open start (nor use windows key to do so) search bar didn't work only some of the icons worked. There is also some blank spaces where it seems there used to be icons oh and did I mention that the whole taskbar freezes after 5 minutes. Task manager doesn't work if I right-click on the desktop and press Personalize/Display settings they give me an error message (ms-settings:personalization_background

This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.
Same thing for Display settings except for the title which is: ms-settings:display). Settings refuses to open, but task manager just give me the Not responding message for all eternity. If somebody knows what to do help will be greatly appreciated! :)

Answer:Hello my operating system doesn't seem to work properly.

hi there i do not know how to delete messages either.

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Hi, everybody!

I hope somebody can help me to solve a problem...

TOSHIBA TEMPRO tool automatically found part. number & serial number of my notebook, but when I clicked "confirm" button it said: part. number & serial number are not correct...

So I can't see warranty status and so on...
I checked part. number & serial number - it's correct (according to the label)...

Answer:Toshiba TEMPRO doesn't work properly...


For warranty status information I use always this Toshiba page:

Regarding the Tempro tool;
As far as I know the Tempro tool works only with the Toshiba European notebook models.
Maybe the serial number of your notebook is not present in the database?

Otherwise I recommend checking the serial number again because of some mistype issue... in many cases some letters and numbers would mixed (0 and O or i and l etc? )

You can also try to reinstall/update the Tempro tool.


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I can only copy and paste within documents by using manual keystrokes after clicking the mouse somewhere on the page. Will it help to reinstall my Microsoft Office Home and Student 2007 edition?  Is it a mouse or driver problem.  What do you think?

Answer:Copy & Paste doesn't work properly

Sounds like you might be trying to copy/paste a protected page where copy/paste is disabled for right-click menu top copy/paste. You might be stuck to the keystroke method. Do other web pages not associated with the one giving you this trouble have no issues?

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The strand thing that it's working perfectly in AIMP3 , but when I'm playing a movie in classic media player or YT video, only the center and right speakers are working . The others have this weeird , super low delayed sound , barely Noticeable .
This is my motherboard , maybe I've downloaded wrong drivers or something, but I'm pretty sure that before reinstalling my win7, I had this user friendly configuration tweak with sound options . Now it seems to be gone .

Answer:5.1 surround doesn't work properly in all apps .

checked with driver detective =

it says that "high def audio device is out of date"


ive downloaded from the asus website the drivers!!!

deleted, installed again the drivers , and i had this problem in aimp too, but after configuring the audio device to 5.1 it began to work great in aimp , but again , nowhere else .

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Hi all

I bought this brand new laptop in September. When using the mousepad I find that rather than the cursor always moving as expected, it sometimes magnifies the screen, I.e, it zooms. I have to press the escape button to make the cursor move again (after pinching the touchpad to bring the screen back to size). I thought maybe it was just me not being used to the touchpad but my wife says it annoys her too. I've hardly used the laptop so do you think it's faulty? Would this be covered by the warranty? It is very, very annoying.

Thanks in advance for any help


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My laptop is constantly overheating and the fan does not seem to be varying RPM even under stress testing. I have cleaned out the cooling fins and ensured everything is seated properly with the correct amount of heatsink compound.

I thought possibly that it may have been a faulty fan (simple to replace) but before buying a new one I thought I would ensure it wasn't simply a glitched BIOS and reflashed with the latest version. It was during this reflash that something weird happened. The fan started spinning at max RPM (telling me the fan is ok) but ever since then it has reverted to type and is not varying or cooling my CPU properly. I am getting 60C idle and well over 85C under load

Does anyone know what the problem could be as its send my head west?

thanks in advance if anyone can help

Answer:Equium P200D-139 - Fan doesn't work properly


>I have cleaned out the cooling fins and ensured everything is seated properly with the correct amount of heatsink compound.
So you have also renewed the thermal grease and opened the whole case to clean the computer. Right?

Well, it?s always good to disassemble notebook for cleaning procedure. So you can have a perfect result and no dust is anymore in heatsink and notebook case.

Also the thermal grease must be renewed from time to time but therefore the correct thermal grease and amount must be used. This should be done from an authorized service provider because they have a thermal grease for notebook coolers.

In your case I would contact the guys and explain the situation. They should check the thermal grease that you applied and test the cooling fan it if needs replacing or if it?s mainboard malfunction. So they can make an exact diagnostic ;)

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I have Red Hat Linux 8.0 running on a Gateway computer, and the Xwindows system is all messed up. The graphics are glitchy, and the windows are huge. If anyone knows how to fix this problem, please post here. This is really bugging me! Thanks

Answer:Linux doesn't work properly on Gateways...

it's not that it's a gateway, its that you ma not have the proper drivers installed. If you have a P3 system then it's probably an Intel 810 onboard graphics.

What you really need to do is post what the system specs are, as "Gateway" is not good enough. Even if you can post the Gateway model number then we can lok them up for you.

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When I read one of my email messages and click close the screne goes white and remains that way until I click the x to return to my browzer and re click on email to read another message.What do I do to fix this?message edited by wdixon

Answer:Email doesn't work properly in Windows 8

We will need to know which email provider or program you are using.Always pop back and let us know the outcome - thanks

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I recently purchased my laptop G20 but I am not very satisfied with the keyboard of it, since I am university student and I need to do a lot of project typing and whenever I use Microsoft office to type my documents the keyboard keeps jumping to 2 sentence above suddenly , I was wondering what could be the result ? Can it be FN button on keyboard is there any possibility I can disable that button while typing my documents?
And my other problem is my touchpad mouse sometimes gets stock and it needs to load for like 1 or 2 second before starts moving, what can be the problem?

Please keep me informed.

[email protected]

Answer:Qosmio G20: Keyboard doesn’t work properly


The reason your cursor is jumping is because you are touching the mouse pad while you're typing this has the effect of clicking the mouse button and moving the cursor to where your mouse pointer is! If you want to put this to the test press Fn+F9 to turn the mouse off then type and you wont have the problem.

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Hi all, Currently i am using laptop HP Probook 450 G3-X4K55PA, i need to use Ubuntu for my work, so i installed Ubuntu 16.04. My laptop doesn't work well with this OS, when i plug a monitor via HDMI port, my laptop hangs, it can't work anymore, so i must turn off the power.When i put my laptop in sleep mode, it can't come back, it is hanged, i must turn off power to take it back. I tried to install different Ubuntu version many times, but it still has the issues. I install WIndows on my laptop, it works well. Please help to solve the issues with Ubuntu. Regards,Han.   

Answer:My laptop doesn't work properly with Ubuntu

Hello, Welcome to the HP Support forum. Thank you for your post. I am afraid this PC officially supports Windows OS only and Linux-based like Ubuntu are not officially supported.Therefore, you may experience certain issues while with Ubuntu due to the lack of proper drivers loaded there (in the Kernel). Ubuntu 16.04 uses Kernel 4. You may try older Ubuntu versions such as with kernel 3.13/3.16/3.19 - Ubuntu 14 LTSYou can also try to post at the Ubuntu forums where Linux/Ubuntu gurus may be able to provide you with specific advice about the problem >>>>  An alternative option would be to install Windows as a main (host) operating system but run Linux Ubuntu as a virtual one from inside Windows using free software like Oracle VirtualBox >>>>

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I have just bought (10 days ago) a new Tecra A4. I am having major problems with the wireless. I keep having to do a "repair", or power off the wireless using the switch and turn on again. This happens no matter where I am, either next to the wireless router, or in another room.

I have 4 other PC's that use wireless (no all on together) and they don't experience any issues. I have tried a PCMCIA wireless in the Tecra A4 and it works fine - but defeats the object of having built-in wireless.

I have tried to update the drivers, but that didn't make and difference and have updated teh BIOS. I have also rebuilt using the provided DVD and using a vanilla copy of WinXP Pro.

Nothing i've tried has worked - any ideas?


Answer:Tecra A4 wireless doesn’t work properly

The Intel Wireless 2200 BG is know to have this problem and you must make sure you upgrade the Driver to V9.0.2.25 or higher. If you don't then the problems you experience will occur. It's all to do it roaming and connection stabilty. Hopefully this will resolve your issue

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I'm loving the workflow and appearance of Edge, but for the life of me, I don't know why Edge doesn't work properly with two MS sites I use most extensively while online - and is clunky, definitely not a fluid experience, while takes ages to fully load, especially the background picture which is kind of a 'made my day moment' when i sip my morning coffee.

Answer:Why Doesn't Edge work Properly with MS Sites?

That is not the pages fault - that is Edge fault. maybe in 2 years

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Since I bought my laptop Satellite C70D-B-300 i still having some problems:
1) I cannot turn off the laptop,(the screen turn off but laptop still running), even I cannot close session
2) Start menu and windows apps sometimes I cannot open (if I click nothing happen)
3) 3/4 times a day the laptop get in crash, I cannot do nothing, I need to shut down with power button (press for 10sec) even with ctrl+alt+del doesn't work
4) new problems with windows 10, i cannot open store, sometimes cortana and star menu doesn't work so I need to restart...but I guess is windows problem not toshiba

thanks in advance

Answer:Satellite C70D-B-300 doesn't work properly

There are too many problems.
In my opinion you should reinstall original recovery image and test notebook functionality with “factory settings” again.

Is this an option for you?

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I have just bought a computer with a ASUS P5GDC-V Deluxe MOB with a P5 3.0. Hard drives are two Maxtor SATA drives configured in Intel's Matrix Raid 0+1 configuration with 1GB Ram.

I can not get the integrated soundcard on the Intel 915G chipset to read the microphone. I have to nearly swallow the microphone and yell for any flicker on the meter to register. The MOB came with the C-Media 3D sound driver and software programs.

Also, and most likely related is the fact that when I tried to install and configure a US Robotics internal FAX, Data, Voice modem that the computer would lock up.

Can you help me understand what to is going on and how to fix this problem?

Answer:Microphone and Modem doesn't work properly


Two things.

First of all delete all sound card references in Device manager and reload your sound drivers. Most ASUS boards require that you load sound drivers last for best operation.

The modem Issue:

Give this a try:

To to the modem manufacturer's website and download the latest and best drivers. (forget the disk that came with the modem)

Go into Start, Control Panel, System, Harware, Device Manager and remove ALL references to a modem.

Shut down and physically remove your modem and place it in PCI #3 (third slot down from the AGP port)

Enter BIOS setup menu and make sure the PnP is set to DISABLED>

Save and Exit

Reboot and when it finds the modem force feed (Don't listen to the XP message that says the best drivers are loaded) the drivers you have downloaded.

This should get you going.

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Hi guys,

I'm going to install Win XP on my computer (I had win 7 but had some problem with installing the HP printer on it and so I decide to install XP because that printer seems to be installed properly on XP).
Now When I put the XP CD on the CD driver, it says press a ker to boot from CD and I press the Enter key, (now the keyboard works) after that, within installation time when that I should press Enter to install XP, this time the keyboard doesn't work.
My guess is that the ps/2 port of the case has problem (it's old and somewhat has been broad).
Now what is the solution in your point of view please?

My system manufacturer is "ECS" and the system model is "945pl-A".

PS: When I what to enter to BIOS, (on the top of second black and white screen it has been written that "Press shift-F10 to configure) and when I press these two I enter to an environment that seems to be the BIOS but it has very few options! I'm not sure is it BIOS, or how to go into BIOS in that motherboard.

Answer:ps/2 port of the case doesn't work properly

Hiya mate ... Do not think the BIOS is going to be any help .. Read the Link below its a very long shot fourth Post down ..
installation - Keyboard does not work during Windows XP install - Super User

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First things first, sorry about the thread title, I'm new to all of this and I had no idea how else to put it.

After receiving my laptop (2nd hand - I lacked money for a decent device) I started to get blue screens about some non-essential driver malfunctioning, after looking into it I figured I could just disable the driver. This stopped blue screens for about a month, but now it keeps blue screening for different things and the most recent blue screens have rendered it unable to even detect the speakers and network card - haven't yet tried Ethernet cable. I can sometimes log in but as pretty much everything I use my laptop for is online it's just useless now. I have no idea what to upload to this thread or how to get the files, if anyone could help that'd be great. But I'll have to transfer the files over to this laptop - family laptop - to upload. If anyone could help that'd be much appreciated.

Answer:After a couple of different BSOD my laptop doesn't work properly.

Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip. Screenshots and Files - Upload and Post in Seven Forums

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When the power button is pushed the power and wireless lights come on, the fan whirs for a moment then nothing more happens. If I take out the battery and leave it for 30 mins then it boots fine when the power button is pushed. Currently away from home, but have internet access.

Running Windows 7.

Any and all suggestions welcomed!

Answer:Satellite T110-107 - Reboot doesn't work properly

Hi buddy,

Since when do you notice this problem and have you changed something on hardware configuration?

It?s hard to say why it happens but fact is it must be a hardware issue? Have you installed newest BIOS version for Satellite T110? You can download it on official Toshiba website: > Support & Downloads > Download Drivers

But before you start the update, close all running programs (also AntiVirus and Firewall).

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Hello, i have been having problems with my cd drive, it wont read anything in windows, but it will read my system restore CD in DOS and restores my whole system. I called a person at the help desk and he said to try and restore the system and see what that does and it still hasnt made a diffrence, please help!!!!

Answer:Satellite 1100 - CD Drive doesn`t work properly


I think your Helpdesk staff had run the Win XP System Restore to restore the OS! If this doesn't work, you can try to reinstall the DVD/CD standard driver at the Device Manager!

If this doesn't solve the problem I think a full system recovery should be done! Then it will work!


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I don't know if my query is relevant to the category listed above
Actually I am trying to make SSL/TLS connection between Client and Server where Client is a web page running on IE version 9.x.x

and the Server is a simple exe (c++ console application) made in visual studio 2010. Communication is happening using socket programming over SSL communicaton and the library used for socket programming  is windows SDK and openssl for SSL communication.
The problem occurs when client from web page pings the server and ssl_read API holds the control for infinite time until or unless pings again from the client. According to our observation, on other browsers it is working absolutely fine (chrome, Firefox). 

Openssl Library version used - 1.1.0c
Visual Studio 2010
Windows 7 professional 64 bit
let me know if you have any doubt regarding and if possible we can have skype session so that can explain you better there

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I am facing problem with the mouse pad on my lenovo P50 4K 64Bit. The mouse pointer gets stuck. I have updated the synaptics touchpad driver but no improvement.  

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Hi there,
I have a Toshiba Notebook Satellite 5200-902. When I registered it it tells me that it is 5200-802. My problem is that my DVD-RAM which is Masthista UJ-810 used to work fine and everything but a couple of days back it stopped opening virtually any data or music CD.

It doesn't recognize that anything is in it. When I double click on the drive icon it tells me that there is an "I/O device error". The funny thing is that sometimes it may open the CD sometimes it doesn't. I tried to find an update for the driver which I didn't manage to so I reinstalled the driver and it didn't help. The device manager is telling me that the device is working fine.

I would also like to enquire about the posiibilities of updating the graphics card in the laptop "GeForce GO5600 FX" to another card with a memory of 128 or 256 MB and if the model is designed for updating the Virtual memory from 512 to 1GB RAM.
Thanks in advance for your reply.



Answer:Satellite 5200-902: DVV drive doesn’t work properly


the difference between the 802 and 902 model is only the HDD size and the CPU speed.
802: 60GB, 2.2GHz
902: 80GB, 2.4GHz
I don't know why it is not registered correctly, but I think that's not so important.

About your DVD drive I think the error message indicates a hardware fault. Should be checked by service.

Upgrading the graphics card is as far as I know not possible for notebooks.

But you can upgrade your system memory up to 1GB with two 512MB modules(DDR RAM).


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Until a fortnight ago, all spam was rutinely detected by my Yahoo mail and diverted to the bulk (now spam0) box. Some still is ; but most of it now appears in my inbox. INCLUDING THOSE CAPITAL LETTERS ONES THAT WANT MY MONEY!

I've emaile yahoo halp but they don't reply.

Could it be something I'm doing wrong? It seems odd that only some spam is being stopped. So it's not as simple as merely checking that I haven't unchecked a box, or something.


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I opened some time ago following thread:

I installed the driver. It worked for some time.

After a few restarts - the same error is back.

No scrolling (no matter with 1 or 2 fingers), or other special functions of the pad were more possible. :(

Can someone tell me why the problem occurs? And why again and again if I did it once fixed?
What can I do to ensure that the problem is solved for every time?

I hope, you can help me.. ;) Thanks!!

Kind Regards,

Answer:Touchpad doesn't work properly on Satellite A500


The touchpad special functions can be configured in the control panel -> mouse -> device settings -> settings button
There you can enable and disable all possible touchpad features like scrolling, tapping, etc?
Of course the touchpad driver has to be installed properly.

I don?t know why this happened again, but in most cases different updates (Microsoft updates) or other preinstalled software could cause this?

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I've bought a Toshiba L670-1dg for christmas, in France.
I have used it only 1 day, and the keyboard is already getting me mad.

When I type, some letters are missing, and sometimes they appear twice.
It is almost impossible to type a complete sentence without a missing space
or a doubled "e".

Is there any setting in windows to correct this problem ?



Answer:Satellite L670-1DG - keyboard doesn't work properly

Hi Simon

Unfortunately there is no such setting.
Please check this forum and you will find several threads about this theme. Maybe you will find some good advice there.

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Hello! After updating to Windows 10 1607 I have a problem with the sound LED indicator (F11 key).It's always red now even if I turn on the sound (by pressing fn + f11 key or by turning on the sound in Windows menu).Before the update the LED turns white when I turn on the sound. Reinstaling IDT driver didn't help. What can you recommend to solve this? Thanks!

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After my windows Vista system crashed on Dec 16 2011, I had the recovery done.
After that, I didn't find any webcam driver on the whole laptop. On the support page of Toshiba I finally found version 1.7, but that doesn't work at all!

It always shows up: Webcam driver open fail, please restart camera or computer. As it is a built in camera I tried it with the restart of the computer, but that didn't help at all. So I tried it with the option to repair the driver with Install Shield Wizard. The program has done something, but without any success.

So I uninstalled it and reinstalled it and it didn't help at all!

Has somebody an idea?

Answer:Webcam on Satellite A300-1MX doesn't work properly


Found a Toshiba knowledge base article which describes this error and provides a solution to this issue.
+Why does the error message display: "Webcam driver open fail. Restart camera or computer."?+

But its related to Portege M600, and Satellite U300 only.
However, you should also try to perform a BIOS update. After that set the BIOS to default settings and save the changes?. Then try to reinstall the webcam software once again.

You should also check the device manager. Here in device manager the webcam should be recognized as a USB device? if this is not the case then this means that the webcam has not been recognized by OS and this means that there could be an hardware issue?

As far as I know the webcam is connected to the USB controller on the motherboard. If the cable connection is lose, then the webcam would not be recognized in device manager; neither as USB device nor an unknown device.

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My TouchPad doesn't work properly, it stops working after some seconds after the start. Can anybody help me?

Answer:Satellite L50D-B - TouchPad doesn't work properly

To be honest it is not easy to help with such problems.
What happen exactly? Is touchpad completely off? I mean is there any kind of reaction?

Have you tried to enable/disable it again using F5 button?

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I have a Tecra A2 and i was using Xp Pro quite happily. Last few months the Power saver has not been working right. I have unistalled and reinstalled the software and drivers and updated BIOS. It doesn't give me a proper estimated time anymore.
When on battery it dissappears quicker and will mot give the correct time. Also the system stops every time on a Critical Battery Warning on 3pc even wen i have adjusted the Low Battery settings in the menu.?

Ignores the settings completely. Has anyone come across this b4. I have ZoneAlarm (upto date), Spysweeper and sometimes Webroot Window Washer running. I have used Registry Mechanic to test everything and Spydoctor to check system.
I use Outlook and IE regular. I use Limewire, Nero, MsN.

Answer:Tecra A2: Power Saver doesn't work properly

Chances are your battery is dying and the program can not take an accurate reading of the battery. You can order a new one from the Toshiba website. Or you can contact your local ASP and they will order one for you, install it, and test it.

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